Brother DCP-120C User Guide

Download

Page 1

DCP-120C

USER’S GUIDE

Version B

Page 2

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-120C

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain this

User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

■ may serve as confirmation of the purchase date of your

product should you lose your receipt;

■ may support an insurance claim by you in the event of

product loss covered by insurance; and,

■ will help us notify you of enhancements to your product and

special offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

Page 3

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

■ may serve as confirmation of the purchase date of your product

should you lose your receipt;

■ may support an insurance claim by you in the event of product

loss covered by insurance; and,

■ will help us notify you of enhancements to your product and

special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com

You can check here for Brother driver updates.

For Customer Service

In USA: 1-800-284-4329 (voice)

1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER (voice)

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Page 4

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.

In USA only: 1-800-521-2846

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-877-BROTHER (voice)

Description Item

Ink Cartridge <black> LC41BK (Prints up to 500 pages)

Ink Cartridge <cyan> (blue) LC41C (Prints up to 400 pages)

Ink Cartridge <magenta> (red) LC41M (Prints up to 400 pages)

Ink Cartridge <yellow> LC41Y (Prints up to 400 pages)

Premium Glossy Photo Paper (Letter size / 20 sheets)

Matte Inkjet Paper (Letter size / 25 sheets)

Inkjet Plain Paper (Letter size / 250 sheets)

User’s Guide LP0254001 (English for USA and Canada)

BP60 GLL

BP60 ML

BP60 PL

LP0254002 (French For Canada)

Page 5

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

Page 6

Brother® One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

• This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

• If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

• This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper.

• Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

• This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

• Machines: one year from the original purchase date.

• Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover (1) Physical damage to this Product; (2) Damage caused by improper installation,

improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

Damage caused by another device or

(3)

software used with this Product (including

but not limited to damage resulting from use of non Brother®-brand parts and Consumable and Accessory Items);

(4) Consumable and Accessory Items that

expired in accordance with a rated life; and,

(5) Problems arising from other than defects

in materials or workmanship.

(6) Normal Periodic Maintenance Items,

such as Paper Feeding Kit, Fuser and Laser Units.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-800-284-4329 MFC and DCP and 1-800-276-7746 Printers, or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846.

What Brother will ask you to do: After contacting Brother or a Brother

Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made

if you first reported the problem

for Fax,

for

Page 7

Brother® One Year Limited Warranty and Replacement Service

(USA only)

by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the

product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother.

Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVE N IN LIEU OF AL L OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

• This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

• This warranty gives you certain rights and you may also have other rights that may vary from state to state.

• This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important: We recommend that you keep all original packing materials, in the event that you ship this Product.

Retain your original

Page 8

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the DCP/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your User’s Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

Page 9

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before attempting any maintenance.

WARNING

There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the power cord from the AC power outlet

To prevent injuries, be careful not to put your hands on the edge of the machine under the scanner cover.

When you move the machine, place a hand at each side of the unit so you are supporting the base when you lift it. (See the illustration on the right.) Do not carry the machine by holding the scanner cover.

Do not handle the plug with wet hands. Doing this might cause an electrical shock.

To prevent injuries, be careful not to touch the area shaded in the illustration.

vii

Page 10

WARNING

This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely.

Caution

To maintain the best print quality, we recommend that you use the On/Off key to turn off your machine. Do not unplug the power cord from the AC power outlet, unless moving the machine or performing maintenance. If you need to disconnect your machine from the power, you will need to set the date and time again. (See Quick Setup Guide.)

viii

Page 11

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard, AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10° and 35°C).

Caution

■ Avoid placing your machine in a high-traffic area.

■ Avoid placing your machine on the carpet.

■ Do not place near heaters, air conditioners, water, chemicals, or

refrigerators.

■ Do not expose the machine to direct sunlight, excessive heat,

moisture, or dust.

■ Do not connect your machine to electrical outlets controlled by

wall switches or automatic timers.

■ Disruption of power can wipe out information in the machine’s

memory.

■ Do not connect your machine to electrical outlets on the same

circuit as large appliances or other equipment that might disrupt the power supply.

Page 12

How to access the complete User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer and Scanner. When you are ready to learn detailed information about these operations, read the complete User’s Guide that is on the CD-ROM.

To view Documentation (For Windows®)

From the Start menu, select Brother, MFL Pro Suite DCP-XXXX (Where XXXX is your model name) from the Programs Group, and then select User’s Guide.

—OR—

Turn on your PC. Insert the Brother CD-ROM labeled Windows® into your CD-ROM drive.

If the model name screen appears, click your model name.

If the language screen appears, click your language. The CD-ROM main menu will appear.

If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM.

Click Documentation.

Page 13

Click the documentation you want to read.

■ Quick Setup Guide: Setup and Software Installation

Instructions

■ User’s Guide (2 manuals): User’s Guide for Stand-alone

operations and Software User’s Guide

■ PaperPort

Users Guide: Document Management

Software

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide:

■ Scanning on page 2-1

(For Windows Windows

■ ControlCenter2 on page 3-1

(For Windows Windows

PaperPort

■ Instructions for scanning directly from ScanSoft

98/98SE/Me/2000 Professional and

XP)

98/98SE/Me/2000 Professional and

XP)

User’s Guide

PaperPort

Page 14

To view Documentation (For Macintosh®)

Turn on your Macintosh®. Insert the Brother CD-ROM labeled Macintosh appear.

Double-click the Documentation icon.

The select Language screen appears, double-click your language.

Click the documentation you want to read.

■ Quick Setup Guide: Setup and Software Installation

Instructions

■ User’s Guide (2 manuals): User’s Guide for stand-alone

operations and Software User’s guide

into your CD-ROM drive. The following window will

(Mac OS® X)

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide:

■ Scanning on page 9-1

(For Mac OS

■ ControlCenter2 (For Mac OS

Presto!

PageManager® User’s Guide

■ Instructions for scanning directly from Presto!

xii

9.1-9.2/Mac OS® X 10.2.4 or greater)

X 10.2.4 or greater) on page 10-1

PageManager

Page 15

How to access Brother Support (For Windows®)

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM.

■ Click Brother Support on the main menu.

The following screen will appear:

■ To access our web site (www.brother.com

Page.

■ To view all Brother Numbers, including Customer Service

numbers for the USA and Canada, click Support Information.

■ To access the USA Brother online shopping mall

(www.brothermall.com information, click Brother Mall.com.

■ For the latest news and product support information

(http://solutions.brother.com

■ To return to the main page, click Back—OR—If you have

finished, click Exit.

) for additional product and services

), click Brother Solutions Center.

), click Brother Home

xiii

Page 16

Introduction .......................................................................... 1-1

Using this Guide ...............................................................1-1

Finding information ..................................................... 1-1

Symbols used in this Guide ........................................ 1-1

Control panel overview ..................................................... 1-2

Warning LED indications ............................................ 1-4

Load documents ...............................................................1-5

Using the ADF (automatic document feeder) ............1-5

Using the scanner glass .............................................1-7

About paper ......................................................................1-8

Recommended Paper................................................. 1-8

Handling and using special paper............................... 1-9

Paper type and size for each operation ................ 1-10

Paper weight, thickness and capacity ..................1-11

Paper capacity of the output paper tray ............... 1-11

Printable area .......................................................1-12

How to load paper, envelopes and post cards..........1-13

To load paper or other media ............................... 1-13

To load envelopes ................................................ 1-15

To load post cards ................................................ 1-16

Making copies ...................................................................... 2-1

Using the machine as a copier .........................................2-1

Making a single copy .................................................. 2-1

Making multiple copies ............................................... 2-1

Stop copying ............................................................... 2-1

Using the Copy keys ........................................................2-2

Setting copy quality.....................................................2-3

Enlarging or reducing the copied image .....................2-4

Using the Copy Options key ....................................... 2-6

Setting paper type ..................................................2-7

Setting paper size................................................... 2-7

Adjusting brightness ...............................................2-8

Sorting copies using the ADF ................................. 2-8

Making N in 1 copies or a poster (Page Layout).........2-9

Changing the default copy settings.................................2-12

Setting Paper Type ................................................... 2-12

Setting Paper Size .................................................... 2-13

Setting copy quality...................................................2-13

Adjusting brightness ................................................. 2-14

Adjusting contrast ..................................................... 2-14

xiv

Page 17

Adjusting Color saturation ........................................ 2-15

Legal limitations .............................................................. 2-16

4 5

Walk-Up PhotoCapture Center™ ......................................... 3-1

Introduction ....................................................................... 3-1

PhotoCapture Center

Getting started .................................................................. 3-3

Printing the Index (Thumbnails)........................................ 3-5

Printing images ................................................................. 3-6

DPOF printing............................................................. 3-8

Changing the default settings ........................................... 3-9

Setting print quality ..................................................... 3-9

Setting paper and size ................................................ 3-9

Adjusting brightness ................................................. 3-10

Adjusting contrast ..................................................... 3-10

Color enhancement (True2Life

Cropping ................................................................... 3-12

Borderless ................................................................ 3-13

Scan to Card................................................................... 3-13

Changing the default quality ..................................... 3-14

Changing the default black & white file format ......... 3-15

Changing the default color file format....................... 3-15

Understanding the Error Messages ................................ 3-16

Using PhotoCapture Center

Software features ................................................................. 4-1

Important information ......................................................... 5-1

Federal Communications Commission

(FCC) Declaration of Conformity (USA only).......... 5-1

Important ................................................................ 5-2

Industry Canada Compliance Statement

(Canada only) ......................................................... 5-2

International E

Compliance Statement ........................................... 5-2

Important safety instructions....................................... 5-3

Trademarks ................................................................ 5-5

NERGY STAR

™

requirements ..................... 3-2

).............................. 3-11

™

from your PC................... 3-16

Troubleshooting and routine maintenance ....................... 6-1

Troubleshooting ................................................................ 6-1

Error messages .......................................................... 6-1

Document jams........................................................... 6-3

Document is jammed in the top of the ADF unit..... 6-3

Document is jammed inside the ADF unit. ............. 6-3

Page 18

Printer jam or paper jam ............................................. 6-4

Paper is jammed inside the paper tray ...................6-4

Paper is jammed inside the machine...................... 6-5

If you are having difficulty with your machine .............6-7

How to change LCD language .................................. 6-10

How to improve the LCD viewing..............................6-10

Setting the Beeper Volume.......................................6-10

How to improve print quality ...........................................6-11

Cleaning the print head.............................................6-11

Checking the print quality ......................................... 6-12

Checking the printing alignment ............................... 6-14

Checking the ink volume................................................. 6-15

Packing and shipping the machine .................................6-16

Routine maintenance...................................................... 6-19

Cleaning the scanner................................................6-19

Cleaning the machine printer platen ......................... 6-20

Cleaning the Paper Pick-up Roller............................ 6-21

Replacing the ink cartridges ..................................... 6-22

Appendix .............................................................................. A-1

On-screen programming .................................................. A-1

Menu table ................................................................. A-1

Printing reports .......................................................... A-1

Menu keys ....................................................................... A-2

Specifications ...................................................................... S-1

Product description .......................................................... S-1

General ............................................................................ S-1

Print media....................................................................... S-2

Copy ................................................................................ S-2

PhotoCapture Center

Scanner ........................................................................... S-4

Printer .............................................................................. S-5

Interfaces ......................................................................... S-5

Computer requirements ......................................... S-6

Consumable items ........................................................... S-7

Index ....................................................................................... I-1

™

.................................................... S-3

xvi

Page 19

Introduction

Using this Guide

Thank you for buying a Brother Digital Copier/Printer (DCP). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.

Bold Bold typeface identifies specific keys on the machine

control panel.

Italics Italicized typeface emphasizes an important point or

refers you to a related topic.

Courier New

Warnings inform you what to do to avoid possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Improper Setup alerts you to devices and operations that are not compatible with the machine.

Courier New type face identifies the messages on the LCD of the machine.

INTRODUCTION 1 - 1

Page 20

Control panel overview

1 2 3 4 5

67891011

Copy keys

(Temporary settings):

Copy Options

You can quickly and easily select temporary settings for copying.

Enlarge/Reduce

Lets you enlarge or reduce copies depending on the ratio you select.

Copy Quality

Use this key to temporarily change the quality for copying.

Number of Copies

Use this key to make multiple copies.

Menu keys:

Lets you access the Menu to program.

Press to scroll through the menus and options.

Also you can use these keys to enter the number.

Set

Lets you store your settings in the machine.

1 - 2 INTRODUCTION

Page 21

Stop/Exit

Stops an operation or exits from the menu.

Black Start

Lets you start making copies in black and white.

Also, lets you start a scanning operation (in color or black, depending on the scanning setting in the ControlCenter software).

Color Start

Lets you start making copies in full color.

Also, lets you start a scanning operation (in color or black, depending on the scanning setting in the ControlCenter software).

On/Off

You can turn the machine on or off. If you turn the machine off, it will still periodically clean the print head to maintain print quality.

Ink

Lets you clean the print head, check the print quality, and check the available ink volume.

Scan

Lets you access Scan mode. See the Software User’s Guide on

the CD-ROM.

PhotoCapture

Lets you access the PhotoCapture

™

Center

Liquid Crystal Display (LCD)

Displays messages on the screen to help you set up and use your machine.

Turns red when the LCD displays an error or an important status message.

Warning LED

INTRODUCTION 1 - 3

Page 22

Warning LED indications

The Warning LED lights when there is a problem with your machine. You should check the LCD display for more details about the problem.

LED Machine status Description

Ready The machine is ready for use.

Off

Cover is Open The cover is open. Close the cover. (See Error

messages on page 6-1.)

Ink Empty Replace the Ink cartridge with a new one. (See

Replacing the ink cartridges on page 6-22.)

Red

Paper Error Put paper in the tray or clear the paper jam.

Check the LCD message. (See Troubleshooting and routine maintenance on page 6-1.)

Other Messages Check the LCD message. (See Troubleshooting

and routine maintenance on page 6-1.)

1 - 4 INTRODUCTION

Page 23

Load documents

You can make copies and scan from the ADF (automatic document feeder) or from the scanner glass.

Using the ADF (automatic document feeder)

The ADF can hold up to 10 pages and feeds each sheet individually. Use standard [20 lb (80 g/m before putting them in the ADF.

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric. (To copy or scan this kind of document, see Using the scanner glass on page 1-7.)

■ Make sure documents written with ink are completely dry.

■ Documents must be from 5.8 to 8.5 inches (147 to 216 mm) wide

and 5.8 to 14 inches (147 to 356 mm) long.

)] paper and always fan the pages

INTRODUCTION 1 - 5

Page 24

Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the

feed roller.

Adjust the paper guides to fit the width of your documents.

Unfold the ADF Document Output Support Flap.

ADF Document Output Support Flap

DO NOT pull on the document while it is feeding.

To use the ADF, the scanner glass must be empty.

1 - 6 INTRODUCTION

Page 25

Using the scanner glass

You can use the scanner glass to copy or scan pages of a book or one page at a time. Document and 11 in. (297 mm) long.

To use the scanner glass, the ADF must be empty.

Lift the document cover.

Using the document guidelines on the left, center the document face down on the scanner glass.

Close the document cover.

can be up to 8.5 in. (216 mm) wide

Place document face down on the Scanner Glass

If the document is a book or is thick, do not slam the cover or press on it.

INTRODUCTION 1 - 7

Page 26

About paper

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before purchasing large quantities.

For best results, use the recommended paper.

■ When you print on inkjet paper (coated paper),

transparencies and glossy paper, be sure to select the proper media in the “Basic” tab of the printer driver or in the Paper Type setting of the menu.

■ When you print on Brother glossy paper, load the instruction

sheet included with the glossy paper in the paper tray first, and then place the glossy paper on the instruction sheet.

■ When you use transparencies or glossy paper, remove each

sheet immediately to prevent smudging or paper jams.

■ Avoid touching the printed surface of the paper immediately

after printing. The surface may not be completely dry and may stain your fingers.

Recommended Paper

To get the best print quality, we suggest using Brother paper. (See table below.)

We recommend using “3M Transparency Film” when you print on transparencies.

Brother Paper

Paper Type Item

Letter Plain BP60 PL

Letter Glossy BP60 GLL

Letter Inkjet (Photo Matte) BP60 ML

1 - 8 INTRODUCTION

Page 27

Handling and using special paper

■ Store paper in its original packaging, and keep it sealed. Keep the

paper flat and away from moisture, direct sunlight and heat.

■ The coated side of glossy paper is shiny. Avoid touching the

shiny (coated) side. Load glossy paper with the shiny side facing down.

■ Avoid touching either side of transparencie because they absorb

water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

Do not use paper:

■ that is damaged, curled, wrinkled, or irregularly shaped

0.08 in. (2 mm) or longer

■ that is extremely shiny or highly textured

■ that was previously printed by a printer

■ that cannot be arranged uniformly when stacked

■ that is made with a short grain

INTRODUCTION 1 - 9

Page 28

Copy PhotoCapture Printer

A4 8.3" x 11.7" (210 x 297 mm) Yes Yes Yes

Legal 8 1/2" x 14" (216 x 356 mm) Yes — Yes

Executive 7 1/4" x 10 1/2" (184 x 267 mm) — — Yes

JIS B5 7.2" x 10.1" (182 x 257 mm) — — Yes

Paper Type Paper Size Usage

Paper type and size for each operation

Cut Sheet Letter 8 1/2" x 11" (216 x 279 mm) Yes Yes Yes

5.8" x 7.9" (148 x 200 mm) — — Yes

A5 5.8" x 8.3" (148 x 210 mm) Yes — Yes

A6 4.1" x 5.8" (105 x 148 mm) — — Yes

Photo L 3 1/2" x 5" (89 x 127 mm) — — Yes

Photo 2L 5" x 7" (127 x 178 mm) — Yes Yes

Index Card 5" x 8" (127 x 203 mm) — — Yes

Post Card 1 3.9" x 5.8" (100 x 148 mm) — — Yes

Post Card 2

(Double)

DL Envelope 4.3" x 8.7" (110 x 220 mm) — — Yes

COM-10 4 1/8" x 9 1/2" (105 x 241 mm) — — Yes

Monarch 3 7/8" x 7 1/2" (98 x 191 mm) — — Yes

JE4 Envelope 4.1" x 9.3" (105 x 235 mm) — — Yes

A4 8.3" x 11.7" (210 x 297 mm) Yes — Yes

Cards Photo 4" x 6" (102 x 152 mm) Yes Yes Yes

Envelopes C5 Envelope 6.4" x 9" (162 x 229 mm) — — Yes

Transparencies Letter 8 1/2" x 11" (216 x 279 mm) Yes — Yes

1 - 10 INTRODUCTION

Page 29

Paper weight, thickness and capacity

Paper Type Weight Thickness No. of sheets

Cut Paper Plain Paper 17 to 32 lb

Inkjet Paper 17 to 53 lb

Glossy Paper Up to 58 lb

Cards Photo Card Up to 64 lb

Index Card Up to 32 lb

Post Card Up to 53 lb

Envelopes 20 to 25 lb

Transparencies — — 10

(64 to 120 g/m

(64 to 200 g/m

(Up to 220 g/m

(Up to 240 g/m

(Up to 120 g/m

(Up to 200 g/m

(75 to 95 g/m

)

0.003" to 0.006" (0.08 to 0.15 mm)

0.003" to 0.01" (0.08 to 0.25 mm)

Up to 0.01" (Up to 0.25 mm)

Up to 0.01" (Up to 0.28 mm)

Up to 0.006" (Up to 0.15 mm)

Up to 0.01" (Up to 0.23 mm)

Up to 0.02" (Up to 0.52 mm)

100

* Up to 50 sheets for Legal size paper 20 lb (75 g/m2). * Up to 100 sheets of 20 lb (75 g/m

Paper capacity of the output paper tray

Output Paper Tray

Up to 25 sheets of 20 lb Letter/A4 (75 g/m2)

■ Transparencies or glossy paper must be

picked up from the output paper tray one page at a time to avoid smudging.

■ Legal paper cannot be stacked on the output

paper tray.

INTRODUCTION 1 - 11

Page 30

Printable area

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes.

EnvelopesCut Sheet Paper

■ unprintable area

Bottom

0.12 in. (3 mm)

0 in. / 0 mm

(

0.94 in. (24 mm)

1Top 2

Cut Sheet 0.12 in.

(3 mm)

0 in. / 0 mm

(

Envelopes 0.47 in.

(12 mm)

*1 When you set the Borderless feature to On.

3Left 4Right

0.12 in. (3 mm)

0 in. / 0 mm

(

0.12 in. (3 mm)

(

0.12 in. (3 mm)

■ Printable area depends on the Printer driver settings.

■ The figures above are approximate and the printable area

may vary depending on the type of cut sheet paper you are using.

0 in. / 0 mm

1 - 12 INTRODUCTION

Page 31

How to load paper, envelopes and post cards

To load paper or other media

Pull the paper tray completely out of the machine and remove the output paper tray.

Press and slide the paper side guide to fit the paper width.

Paper Side Guide

Output Paper Tray

Pull out the paper support and unfold the paper support flap.

Paper Support

Paper Support Flap

Use the paper support flap for Letter, Legal and A4.

INTRODUCTION 1 - 13

Page 32

Fan the stack of paper well to avoid paper jams and mis-feeds.

Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first.

Check that the paper is flat in the tray and below the maximum paper mark.

Maximum Paper Mark

■ Make sure the paper side guides touch the sides of the

paper.

■ Be careful that you do not push the paper in too far; it may

lift at the back of the tray and cause feed problems.

Put the output paper tray back on and push the paper tray firmly back into the machine.

1 - 14 INTRODUCTION

Page 33

To load envelopes

■ Use envelopes that weigh from 20 - 25 lb (75 - 90 g/m2).

■ Some envelopes require margin settings in the application. Make

sure you do a test print first.

To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below.

DO NOT USE ENVELOPES:

■ that are of a baggy construction

■ that are embossed (have raised writing on them)

■ that have clasps on them

■ that are not sharply creased

■ that are preprinted on the inside

■ Glue ■ Rounded

flap

How to load envelopes

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

If the envelopes are ‘double-feeding’, put one envelope in the paper tray at a time.

■ Double flap ■ Triangular

flap

INTRODUCTION 1 - 15

Page 34

Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes.

If you have problems when printing on envelopes, try the following suggestions:

Open the envelope flap.

Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing.

Adjust the size and margin in your application.

To load post cards

Raise the paper stop and insert the post cards into the paper tray. Slide the paper side guide to fit the width of the post cards.

1 - 16 INTRODUCTION

Page 35

Making copies

Using the machine as a copier

You can use your machine as a copier, making up to 99 copies at a time.

Making a single copy

Load your document.

Press Black Start or Color Start.

To stop copying, press Stop/Exit.

Making multiple copies

Load your document.

Press Number of Copies repeatedly until the number of copies you want appears (up to 99).

—OR— Press to increase the number of copies. Press to decrease the number of copies.

The number of copies can also be increased/decreased by holding down or .

Press Black Start or Color Start. To sort the copies, press the Copy Options key. (See Using

the Copy Options key on page 2-6).

Stop copying

To stop copying, press Stop/Exit.

MAKING COPIES 2 - 1

Page 36

Using the Copy keys

When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations.

Temporary Copy keys

These settings are temporary, the machine returns to its default settings 60 seconds after it finishes copying.

You can save the copy settings you use most often by setting them as default. (See Changing the default copy settings on page 2-12.)

2 - 2 MAKING COPIES

Page 37

Setting copy quality

You can select the copy quality. The default setting is Normal.

Press

Copy Quality

Load your document.

Press Copy Quality repeatedly to choose the copy quality (Fast, Normal or Best).

Press Black Start or Color Start. —OR— Press other temporary copy keys for more settings.

Normal Recommended mode for ordinary

printouts. Good copy quality with adequate copy speed.

Fast Fast copy speed and lowest ink

consumption. Use FAST to save time (document to be proof-read, large documents or many copies).

Best Use this mode to copy precise

images such as photographs. BEST uses the highest resolution and slowest speed.

MAKING COPIES 2 - 3

Page 38

Enlarging or reducing the copied image

You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%.

Press

Enlarge/Reduce Custom(25-400%)

200%

198% 4"x6"→A4

186% 4"x6"→LTR

142% A5→A4

104% EXE→LTR

100%

97% LTR→A4

93% A4→LTR

83% LGL→A4

78% LGL→LTR

69% A4→A5

50%

2 - 4 MAKING COPIES

Page 39

Load your document.

Press Enlarge/Reduce.

Press or to select the enlargement or reduction ratio you want.

Press —OR— You can select Custom(25-400%) and press Press or to enter an enlargement or reduction ratio from

25% to 400%. Press

Enlargement or reduction ratio can also be increased/decreased by holding down or .

Press Black Start or Color Start. —OR— Press other temporary copy keys for more settings.

Special Copy Options (2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L) or Poster) are not available with

Set.

Enlarge/Reduce.

MAKING COPIES 2 - 5

Page 40

Using the Copy Options key

Use the Copy Options key to quickly set the following copy settings temporarily for the next copy.

Press Copy Options

After you choose your settings by pressing

Menu Selections Options Factory

Setting

Select & Set Select & Set

Paper Type Plain/

Inkjet/ Glossy/ Transprncy

Paper Size Letter/

Legal/ A4/ A5/ 4”(W)x 6”(H)

Brightness - + - + 2-8

Stack/Sort Stack/Sort Stack 2-8

Page Layout Off(1 in 1)/

2 in 1 (P)/ 2 in 1 (L)/ 4 in 1 (P)/ 4 in 1 (L)/ Poster(3 x 3)

Plain 2-7

Letter 2-7

Off (1 in 1)

Set, the LCD shows

Set temporarily and then returns to Menu selections. Press

Black Start or Color Start if you’re finished choosing

settings. —OR— Press or to select more settings.

Page

2-9

2 - 6 MAKING COPIES

Page 41

Setting paper type

If copying on paper other than plain paper, select the type of paper that you are using to get the best print quality.

Load your document.

Press Copy Options and or to select Paper Type. Press

Press or to select the type of paper you are using (Plain, Inkjet, Glossy or Transprncy).

Press

Press Black Start or Color Start. —OR— Press or for more settings.

Setting paper size

If copying on paper other than Letter size, you will need to change the paper size setting.

You can copy on Letter, Legal, A4, A5 or Photo Card (4"(W) x 6"(H)) paper.

Load your document.

Press Copy Options and or to select Paper Size. Press

Press or to select the size of paper you are using (Letter, Legal, A4, A5 or 4”(W)x 6”(H)).

Press

Press Black Start or Color Start. —OR— Press or for more settings.

Set.

MAKING COPIES 2 - 7

Page 42

Adjusting brightness

You can adjust the copy brightness to make copies darker or lighter.

Load your document.

Press Copy Options and or to select Brightness. Press

Press to make a lighter copy. —OR— Press to make a darker copy. Press

Press Black Start or Color Start. —OR— Press or for more settings.

Sorting copies using the ADF

You can sort multiple copies. Pages will be stacked in the order 321, 321, 321, and so on.

Load your document.

Press Copy Options and or to select Stack/Sort. Press

Press or to select Sort. Press

Press Black Start or Color Start.

Set.

- +

2 - 8 MAKING COPIES

Page 43

Making N in 1 copies or a poster (Page Layout)

You can reduce the number of pages for copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. It is also possible to create a poster. When you use the Poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. If you want to print a poster, use the scanner glass.

■ Please make sure Paper Size is set to A4 or Letter.

■ You can use the N in 1 copy feature with 100% copy size

only.

■ (P) means Portrait and (L) means Landscape.

Load your document.

Press Copy Options and or to select Page Layout. Press

Press or to select 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L), Poster(3 x 3).

Press

Press Black Start to scan the document. You can also press layout.

If you are making a poster or placed the document in the ADF, the machine scans the page and starts printing.

If you are using the scanner glass:

After the machine scans the page, the LCD shows: Press to scan the next page.

Put the next document on the scanner glass.

Press

Repeat Steps 6 and 7 for each page of the layout.

After all the pages of the document have been scanned, press

Set.

to end.

Color Start if you are using the Poster

Next Page?

▲ Yes ▼ No

Set Next Page

Then Press Set

MAKING COPIES 2 - 9

Page 44

If Glossy has been selected in the Paper Type setting for N in 1 copies, the machine will print the images as if Normal paper had been selected.

■ N in 1 color copies are not available.

■ For Poster copies, you cannot make more than one copy.

Place the document face down in the direction shown below.

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

2 - 10 MAKING COPIES

Page 45

Poster (3x3)

You can make a poster size copy of a photograph.

For Poster copies, you cannot make more than one copy.

MAKING COPIES 2 - 11

Page 46

Changing the default copy settings

You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again.

Setting Paper Type

To get the best print quality, set the machine for the type of paper you are using.

Press Menu.

Press or to select 1.Copy. Press

Press or to select 1.Paper Type. Press

Press or to select Plain, Inkjet, Glossy or Transprncy.

Press

Press Stop/Exit.

The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams.

Set.

2 - 12 MAKING COPIES

Page 47

Setting Paper Size

You can use five sizes of paper for printing your copies: Letter, Legal, A4, A5 and Photo Card (4" x 6"). When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit the copy on the page.

Press Menu.

Press or to select 1.Copy. Press

Press or to select 2.Paper Size. Press

Press or to select Letter, Legal, A4, A5 or 4"x 6". Press

Press Stop/Exit.

Set.

Setting copy quality

Press Menu.

Press or to select 1.Copy. Press

Press or to select 3.Quality. Press

Press or to select Fast, Normal or Best. Press

Press Stop/Exit.

Set.

MAKING COPIES 2 - 13

Page 48

Adjusting brightness

Press Menu.

Press or to select 1.Copy. Press

Press or to select 4.Brightness. Press

Press to make a lighter copy. —OR— Press to make a darker copy. Press

Press Stop/Exit.

Set.

Adjusting contrast

You can change the contrast to help an image look sharper and more vivid.

Press Menu.

Press or to select 1.Copy. Press

Press or to select 5.Contrast. Press

Press to increase the contrast. —OR— Press to decrease the contrast. Press

Press Stop/Exit.

Set.

2 - 14 MAKING COPIES

Page 49

Adjusting Color saturation

Color saturation can only be changed through the default setting.

Press Menu.

Press or to select 1.Copy. Press

Press or to select 6.Color Adjust. Press

Press or to select Red, Green or Blue. Press

Press to increase the color saturation. —OR— Press to decrease the color saturation. Press

Return to Step 4 to select the next color. —OR— Press

Set.

Stop/Exit.

MAKING COPIES 2 - 15

Page 50

Legal limitations

Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant counsel as to any particular questionable documents.

The following are examples of documents which should not be copied:

The following documents issued by the United States/Canadian Government or any of its Agencies may not be copied:

■ Money

■ Bonds or other certificates of indebtedness

■ Certificates of Deposit

■ Internal Revenue Stamps (canceled or uncanceled)

■ Selective Service or draft papers

■ Passports

■ United States/Canadian Postage Stamps (canceled or

uncanceled)

■ Food Stamps

■ Immigration Papers

■ Checks or drafts drawn by Governmental agencies

■ Identifying badges or insignias

Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use.’ Multiple copies would indicate improper use.

Works of art should be considered the equivalent of copyrighted works.

Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws.

2 - 16 MAKING COPIES

Page 51

Walk-Up PhotoCapture

Center

Introduction

Even if your machine is not connected to your computer, you can print photos directly from your digital camera media. Your Brother machine includes five media drives (slots) for use with popular digital camera media: CompactFlash Memory Stick Pro and xD-Picture Card

™

, SmartMedia®, Memory Stick®,

, SecureDigital™ (SD Card),MultiMediaCard™

™

CompactFlash

(Type I only)

SmartMedia

The PhotoCapture Center

Memory Stick

Memory Stick Pro

™

feature lets you print digital photos from

™

SecureDigital

MultiMediaCard

™

xD-Picture Card

™

your digital camera at high resolution to get photo quality printing.

■ miniSD™ can be used with miniSD™ adapter.

■ Memory Stick Duo

™

can be used with Memory Stick Duo™

adapter.

■ Memory Stick Pro Duo

™

Duo

adapter.

™

can be used with Memory Stick Pro

■ Adapters are not included with the machine. Contact a third

party supplier for adapters.

™

WALK-UP PHOTOCAPTURE CENTER™ 3 - 1

Page 52

PhotoCapture Center™ requirements

To avoid error conditions, please remember:

■ The DPOF file on the media card must be in a valid format.

(See DPOF printing on page 3-8.)

■ The image file extension must be .JPG (Other image file

extensions .JPEG, .TIF, .GIF and so on will not be recognized).

■ Walk-up PhotoCapture Center

separately from PhotoCapture Center (Simultaneous operation is not available.)

■ IBM Microdrive

™

is not compatible with the machine.

■ The machine can read up to 999 files in a media card.

■ Use only Smart media cards with a 3.3v voltage rating.

■ CompactFlash

■ xD-Picture Card

Type II is not supported.

™

Type M (Large Capacity) is supported.

When printing the INDEX or IMAGE, the PhotoCapture Center™ will print all the valid images, even if one or more images have been corrupted. A portion of the corrupted image may be printed.

Your machine is designed to read media cards that have been formatted by a digital camera.

When a digital camera formats a media card it creates a special folder into which it copies image data. If you need to modify the image data stored on a media card with your PC, we recommend that you do not modify the folder structure created by the digital camera. When saving new or modified image files to the media card we also recommend you use the same folder your digital camera uses. If the data is not saved to the same folder the machine may not be able to read the file or print the image.

™

printing must be performed

™

operations using the PC.

3 - 2 WALK-UP PHOTOCAPTURE CENTER

™

Page 53

Getting started

Firmly insert the card into the appropriate slot.

SecureDigital MultiMediaCard

Memory Stick Memory Stick Pro

™

SmartMedia

CompactFlash

xD-Picture Card

™

PhotoCapture key indications:

■

PhotoCapture light is ON, the media card is

inserted properly.

■

PhotoCapture light is OFF, the media card

is not properly inserted.

■

PhotoCapture light is BLINKING, the media

card is being read or written to.

Do NOT unplug the power cord or remove the media card from the media drive (slot) while the machine is reading or writing to the card (the

your data or damage the card.

The machine can only read one media card at a time so do not insert more than one card.

PhotoCapture key is blinking). You will lose

WALK-UP PHOTOCAPTURE CENTER™ 3 - 3

Page 54

The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions.

Insert the media card firmly into the media drive (slot). When you insert your media card

into the proper slot, the LCD shows:

The media active message will be shown for 60 seconds and then disappear. Even in that case, you can enter the PhotoCapture mode by pressing

Press (PhotoCapture). If your digital camera supports DPOF printing, see DPOF

printing on page 3-8.

Print the index that shows thumbnail views of the photos stored on your media card. Your machine will assign an image number to each thumbnail.

Press or to select Print Index and then press Press (See Printing the Index (Thumbnails) on page 3-5.)

To print the images, press or to select Print Images and then press

Enter image number and press Press (See Printing images on page 3-6.)

Color Start to start printing index sheet.

Set.

Color Start to start printing.

PhotoCapture.

Set.

C.Flash Active

Press PhotoCapture key...

Set.

You can change the settings for printing images, such as the Paper Type & Paper Size, Print Size and Number of Copies. (See Printing images on page 3-6.)

3 - 4 WALK-UP PHOTOCAPTURE CENTER

™

Page 55

Printing the Index (Thumbnails)

The PhotoCapture Center™ assigns numbers for images (such as No.1, No.2, No.3, and so on).

It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line). This will show all the pictures on the media card.

Make sure you have inserted the media card. Press

Press or to select Print Index.

Press

Press or to select

6 Images/Line or 5 Images/Line.

Press

(PhotoCapture). (See page 3-3.)

Print Index

Set.

6 Images/Line

Set.

Index Index

5 Images/Line 6 Images/Line

Press Color Start to start printing.

Print time for 5 Images/Line will be slower than 6 Images/Line, but the quality is better. To print an image, see Printing images on page 3-6.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 5

Page 56

Printing images

Before you can print an individual image, you have to know the image number.

Print the Index first. (See Printing the Index (Thumbnails) on page 3-5.)

Make sure you have inserted the media card. Press

Press or to select Print Images.

Press

If your media card contains valid DPOF information, the LCD shows DPOF Print:Yes, please go to DPOF printing on page 3-8.

Press repeatedly to enter the image number that you want to print from the Index page (Thumbnails).

Press Repeat this step until you have entered all the image numbers

that you want to print.

(PhotoCapture). (See page 3-3.)

Print Images

Set.

No.:1,3,6

Set.

■ Press to decrease the image number.

■ You can enter a range of numbers by using the

Copy Options key for a hyphen.

(For example, Enter No.1 to No.5).

After you have selected all the image numbers, press Set again, and go to Step 6.

—OR— If you have finished choosing settings, press

3 - 6 WALK-UP PHOTOCAPTURE CENTER

1, Copy Options, 5 to print images

Color Start.

™

Page 57

Paper Type & Paper Size

Press or to select the type of paper you are using (Letter Glossy, 4"x 6" Glossy, 5"x 7" Glossy,

A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet, A4 Inkjet or 4"x 6" Inkjet).

Press If you selected A4 or Letter, go to Step 7. If you selected another size, go to Step 8. —OR— If you have finished choosing settings, press

Print Size

If you selected A4 or Letter, press or to select the print size (4"x 3", 5"x 3.5", 6"x 4", 7"x 5", 8"x 6"or Max. Size).

Press —OR— If you have finished choosing settings, press Printed Position for Letter paper

Set.

Color Start.

Set, and go to Step 8.

Color Start.

4”x3”

Number of Copies

Press to enter the number of copies you want. Press

Press to decrease the number of copies.

Press Color Start to print.

Your temporary settings will be kept until you take out the media card from the drive (slot), print images or press

Set.

5”x 3.5”

6”x 4”

7”x 5”5 8”x 6”6 Max. Size

Stop/Exit.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 7

(Letter/A4)

Page 58

DPOF printing

DPOF stands for Digital Print Order Format. Major Digital Camera manufacturers (Canon Inc., Eastman Kodak

Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera.

If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.

When the memory card (CompactFlash Memory Stick MultiMediaCard information is put into your machine, you can print the selected image easily.

Insert your media card into the proper drive (slot).

The media active message will be shown for 60 seconds and then disappear. Even in that case, you can enter the PhotoCapture mode by pressing

Press (PhotoCapture).

Press or to select Print Images. Press

If there is a DPOF file on the card, the LCD shows:

Press or to select DPOF Print:Yes. Press

, Memory Stick Pro™, SecureDigital™ ,

™

and xD-Picture Card™) containing DPOF

Set.

, SmartMedia®,

C.Flash Active

PhotoCapture.

DPOF Print:Yes

Press

or to select

Letter Glossy, 4"x 6" Glossy 5"x 7" Glossy, A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet, A4 Inkjet or 4"x 6" Inkjet.

Press If you selected Letter or A4,

size (4"x 3", 5"x 3.5", 6"x 4", 7"x 5", 8"x 6" or Max. Size).

Press

Press Color Start to print.

3 - 8 WALK-UP PHOTOCAPTURE CENTER

Set.

press

or to select the print

™

Page 59

Changing the default settings

You can save the PhotoCapture Center™ settings you use most often by setting them as default. These settings will remain until you change them again.

Setting print quality

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 1.Print Quality. Press

Press or to select Normal or Photo. Press

Press Stop/Exit.

Setting paper and size

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 2.Paper & Size. Press

Press or to select Letter Glossy, 4"x 6" Glossy, 5"x 7" Glossy, A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet, A4 Inkjet or 4"x 6" Inkjet.

Press

If you selected A4 or Letter, press or to select the print size (4"x 3", 5"x 3.5", 6"x 4", 7"x 5", 8"x 6"or Max. Size).

Press

Press Stop/Exit.

Set.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 9

Page 60

Adjusting brightness

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 3.Brightness. Press

Press to make a lighter print. —OR— Press to make a darker print. Press

Press Stop/Exit.

Set.

Adjusting contrast

You can choose the contrast setting. More contrast will make an image look sharper and more vivid.

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 4.Contrast. Press

Press to increase the contrast. —OR— Press to decrease the contrast. Press

Press Stop/Exit.

Set.

3 - 10 WALK-UP PHOTOCAPTURE CENTER

™

Page 61

Color enhancement (True2Life®)

You can turn on the color enhancement (True2Life more vivid images. Printing time will be slower.

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 5.True2Life. Press

Press or to select On. Press —OR— Select Off and press

If you select On, you can customize the White Balance, Sharpness or Color Density.

Press or to select 1.White Balance, 2.Sharpness or 3.Color Density.

Press

Press or to adjust the degree of setting. Press

Press Stop/Exit.

■ White Balance

This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other color. By using this adjustment you can correct this effect and bring the white areas back to pure white.

■ Sharpness

This setting enhances the detail of an image. It is similar to adjusting the fine focus on a camera. If the image is not in true focus and you cannot see the fine details of the picture, then adjust the sharpness.

■ Color Density

This setting adjusts the total amount of color in the image. You can increase or decrease the amount of color in an image to improve a washed out or weak picture.

Set.

Set, then go to Step 7.

Set.

) feature to print

WALK-UP PHOTOCAPTURE CENTER™ 3 - 11

Page 62

Cropping

If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped.

The default setting is On. If you want to print the whole image, turn this setting to Off.

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 6.Cropping. Press

Press or to select Off (or On). Press

Press Stop/Exit.

Cropping:On

Set.

Cropping:Off

3 - 12 WALK-UP PHOTOCAPTURE CENTER

™

Page 63

Borderless

This feature expands the printable area to the edges of the paper. Printing time will be slightly slower.

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 7.Borderless. Press

Press or to select Off (or On). Press

Press Stop/Exit.

Set.

Scan to Card

You can scan black and white and color documents into a media card. Black and white documents will be stored in PDF (*.PDF) or TIFF file formats (*.TIF). Color documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The default setting is Color 150 dpi and the default file format is PDF. File names default to the current date that you set in the Menu table using the control panel keys. (For details, see Setting the Date and Time in the Quick Setup Guide.) For example, the fifth image scanned on July 1, 2005 would be named 07010505.PDF. You can change the color, and quality as you want.

Quality Selectable File Format Default File Format

B/W 200x100 dpi TIFF / PDF TIFF

B/W 200 dpi TIFF / PDF TIFF

Color 150 dpi JPEG / PDF PDF

Color 300 dpi JPEG / PDF PDF

Color 600 dpi JPEG / PDF PDF

You can choose the default file format for Black & White or color files. (See Changing the default black & white file format on page 3-15 and Changing the default color file format on page 3-15.)

WALK-UP PHOTOCAPTURE CENTER™ 3 - 13

Page 64

Insert a SmartMedia®, CompactFlash®, Memory Stick®, Memory Stick Pro xD-Picture Card

Do not take out the media card while PhotoCapture is blinking to avoid damaging the card or data stored on the card.

Load your document.

Press (Scan).

Press or to select Scan to Card. To change quality, press —OR— Press

changing any settings.

Press or to select the quality you want. To change the file type, press —OR— To start scanning, press

Press or to select the file type you want. Press

Black Start or Color Start to start scanning without

Black Start or Color Start start scanning.

™

, SecureDigital™, MultiMediaCard™ or

™

into your machine.

Set and go to Step 5.

Set and go to Step 6.

Black Start or Color Start.

Changing the default quality

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 8.Scan to Card. Press

Press or to select 1.Quality. Press

Press or to select B/W 200x100 dpi, B/W 200 dpi, Color 150 dpi, Color 300 dpi or Color 600 dpi.

Press

Press Stop/Exit.

3 - 14 WALK-UP PHOTOCAPTURE CENTER

Set.

™

Page 65

Changing the default black & white file format

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 8.Scan to Card. Press

Press or to select 2.B/W File Type. Press

Press or to select TIFF or PDF. Press

Press Stop/Exit.

Set.

Changing the default color file format

Press Menu.

Press or to select 2.PhotoCapture. Press

Press or to select 8.Scan to Card. Press

Press or to select 3.ColorFile Type. Press

Press or to select PDF or JPEG. Press

Press Stop/Exit.

Set.

WALK-UP PHOTOCAPTURE CENTER™ 3 - 15

Page 66

Understanding the Error Messages

Once you are familiar with the types of errors that can occur while you’re using the PhotoCapture Center

™

, you can easily identify and

troubleshoot any difficulties. When an error message appears on the LCD, the machine will beep

to get your attention.

Media Error

—This message will appear if you insert a media card

that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the media card.

No File

—This message will appear if you try to access a media

card in the drive (slot) that does not contain a .JPG file.

Out of Memory

—This message will appear if you are working with

images that are too large for the machine’s memory.

Using PhotoCapture Center™ from your PC

You can access the media card that is in the media drive (slot) of the machine from your PC.

(For Windows Software User’s Guide on the CD-ROM and for Macintosh see PhotoCapture Center Guide on the CD-ROM.)

users, see PhotoCapture Center™ on page 7-1 in the

™

on page 12-2 in the Software User’s

users,

3 - 16 WALK-UP PHOTOCAPTURE CENTER

™

Page 67

Software features

The User’s Guide on the CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, Printing and Scanning).

■ Printing

(For Windows the CD-ROM.)

(For Macintosh the CD-ROM.)

■ Scanning

(For Windows the CD-ROM.)

(For Macintosh the CD-ROM.)

■ ControlCenter2

(For Windows the CD-ROM.)

(For Macintosh the CD-ROM.)

■ PhotoCapture Center

(For Windows the CD-ROM.)

(For Macintosh the CD-ROM.)

, see Chapter 1 in the Software User’s Guide on

, see Chapter 8 in the Software User’s Guide on

, see Chapter 2 in the Software User’s Guide on

, see Chapter 9 in the Software User’s Guide on

, see Chapter 3 in the Software User’s Guide on

, see Chapter 10 in the Software User’s Guide on

™

, see Chapter 7 in the Software User’s Guide on

, see Chapter 12 in the Software User’s Guide on

See How to access the complete User’s Guide on page x.

SOFTWARE FEATURES 4 - 1

Page 68

Important information

Federal Communications Commission (FCC) Declaration of Conformity (USA only)

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

declares, that the products Product Name: DCP-120C comply with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

■ Call the dealer or an experienced radio/TV technician for help.

5 - 1 IMPORTANT INFORMATION

Page 69

WARNING

■ This machine has been certified to comply with FCC standards,

which are applied to the USA only.

■ For protection against the risk of electrical shock, always

disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.

■ Brother cannot accept any financial or other responsibilities that

may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.

Important

Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.

Industry Canada Compliance Statement (Canada only)

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme

NMB-003 du Canada.

International ENERGY STAR® Compliance Statement

The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment.

As an E

NERGY STAR

this product meets the E

Partner, Brother Industries, Ltd. has determined that

NERGY STAR

guidelines for energy efficiency.

IMPORTANT INFORMATION 5 - 2

Page 70

Important safety instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the AC power outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water.

Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, call your dealer or local power company.

Use only the power cord supplied with this machine.

Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.

If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the AC power outlet does not exceed 15 amperes (USA only).

Do not place anything in front of the machine that will block printing. Do not place anything in the path of printing.

Wait until pages have exited the machine before picking them up.

Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill

5 - 3 IMPORTANT INFORMATION

Page 71

liquid of any kind on the product. Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER. (See Brother numbers on page i.)

Unplug this product from the AC power outlet and refer servicing to Authorized Service Personnel under the following conditions:

■ When the power cord is damaged or frayed.

■ If liquid has been spilled into the product.

■ If the product has been exposed to rain or water.

■ If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

■ If the product has been dropped or the cabinet has been

damaged.

■ If the product exhibits a distinct change in performance,

indicating a need for service.

To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).

IMPORTANT INFORMATION 5 - 4

Page 72

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International

U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple

Computer, Inc. PaperPort and OmniPage OCR are registered trademarks of

ScanSoft, Inc. Presto! PageManager is a registered trademark of NewSoft

Technology Corporation. Microdrive is a trademark of International Business Machine

Corporation. SmartMedia is a registered trademark of Toshiba Corporation. CompactFlash is a registered trademark of SanDisk Corporation. Memory Stick is a registered trademark of Sony Corporation. SecureDigital is a trademark of Matsushita Electric Industrial Co.Ltd.,

SanDisk Corporation and Toshiba Corporation. SanDisk is a licensee of the SD and miniSD trademarks. Memory Stick Pro, Memory Stick Pro Duo, MultiMediaCard is a

trademark of Infineon Technologies and licensed to the MultiMediaCard Association.

xD-Picture Card is a trademark of Fuji Film Co. Ltd., Olympus Optical Co. Ltd and Toshiba Corporation.

Memory Stick Duo and MagicGate are trademarks of Sony Corporation.

Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

All other brand and product names mentioned in this User’s Guide and the Software User’s Guide are registered trademarks of their respective companies.

5 - 5 IMPORTANT INFORMATION

Page 73

Troubleshooting and routine

maintenance

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below.

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com

ERROR MESSAGES

ERROR MESSAGE

Cover is Open The scanner cover is not closed completely. Lift the scanner cover and then

Data Remaining

Document Jam The document was not inserted or fed

High Temperature

Ink Empty One or more of the ink cartridges is empty.

Low Temperature

Media Error The media card is either corrupted,

CAUSE ACTION

close it again.

Print data remains in the machine’s memory. Re-start printing from your

Print data remains in the machine’s memory. The USB cable was unplugged while the computer was sending the data to the machine.

properly, or the document fed from the ADF was too long.

The document is jammed in the machine. See Document jams on page 6-3.

The print head is too warm. Allow the machine to cool down.

The machine will stop all print operations.

The print head is too cold. Allow the machine to warm up.

improperly formatted, or there is a problem with the media drive.

computer.

Press Stop/Exit. The machine will cancel the job and eject the page that is being printed.

See Using the ADF (automatic document feeder) on page 1-5.

Replace the ink cartridges. (See Replacing the ink cartridges on page 6-22.)

Re-insert the card firmly into the slot to make sure it is in the proper position. If the error remains, check the media drive by inserting another media card that you know is working.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 1

Page 74

ERROR MESSAGES

ERROR MESSAGE

Near Empty One or more of the ink cartridges are running

No Cartridge An ink cartridge is not properly installed. Take out the ink cartridge and put it

No File The media card in the media drive does not

No Paper Fed The machine is out of paper. Add paper, and then press Black

Out of Memory The machine’s memory is full. (Copy operation in process)

Paper Jam Paper is jammed in the machine. See Printer jam or paper jam on

Unable to Change Unable to Clean Unable to Init. Unable to Print Unable to Scan

CAUSE ACTION

out of ink.

contain a .JPG file.

The paper is jammed in the machine. See Printer jam or paper jam on

The machine has a mechanical problem. —OR— A foreign obstacle such as a clip or ripped paper is in the machine.

Order a new ink cartridge.

in again seating it properly. (See Replacing the ink cartridges on page 6-22.)

Reinsert the correct media card.

Start or Color Start.

page 6-4.

Press Stop/Exit and wait until the other operations in progress finish and then try again.

page 6-4.

Open the scanner cove r and remove any foreign obstacles inside the machine. If the error message continues, disconnect the machine from the power source for several minutes then reconnect it.

6 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 75

Document jams

If the document is jammed, follow the steps below.

Document is jammed in the top of the ADF unit.

Take out any paper from the ADF that is not jammed.

Open the ADF cover.

Pull the jammed document out to the right or left.

Close the ADF cover. Press Stop/Exit.

Document is jammed inside the ADF unit.

Take out any paper from the ADF that is not jammed.

Lift the document cover.

Pull the jammed document out to the left.

Close the document cover. Press Stop/Exit.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 3

Page 76

Printer jam or paper jam

Remove the jammed paper depending on where it is jammed in the machine.

Paper is jammed inside the paper tray

Pull the paper tray out of the machine.

Paper Tray

Pull out the jammed paper to remove it.

Jammed paper

6 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 77

Paper is jammed inside the machine

Remove the Jam Clear Cover. Pull the jammed paper out of the machine.

Jam Clear Cover

Re-insert the Jam Clear Cover.

If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

Remove the jammed paper.

Scanner Cover

If the paper is jammed underneath the print head, disconnect the machine from the power source so you can move the print head and take out the paper.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 5

Page 78

Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.

6 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 79

If you are having difficulty with your machine

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.

The Brother Solutions Center offers latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com

DIFFICULTY SUGGESTIONS

Printing Difficulties

No printout Check the interface cable connection on both the machine and your

Poor quality print. Check the print quality. (See Checking the print quality on page 6-12.)

White horizontal lines appear in text or graphics.

The machine prints blank pages.

Characters and lines are stacked.

Printed text or images are skewed.

computer.

One or more ink cartridges are empty. (See Replacing the ink cartridges on page 6-22.)

Check to see if the LCD is showing an error message. (See Error messages on page 6-1.)

Make sure the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (For Windows on page 1-5 or for Macintosh Software User’s Guide on the CD-ROM.)

Make sure your ink cartridges are fresh. Cartridges remain fresh for up to two years if kept in their original packaging, after that the ink may become clogged. Cartridge expiration dates are printed on the package.

Try using the recommended types of paper. (See About paper on page 1-8.)

The recommended environment for your machine is between 68°F to 91°F (20°C to 33°C).

Clean the print head. (See Cleaning the print head on page 6-11.)

Try using the recommended types of paper. (See About paper on page 1-8.)

If horizontal bands appear when using plain paper, use the ‘Enhanced Normal Printing’ mode to help avoid banding on some types of plain paper. In the printer driver ‘Basic’ tab, click ‘Settings’, and check ‘Enhanced Normal Printing’. If you continue to have horizontal bands, change the Media Type selection to ‘Slow Drying Paper’ in the printer driver ‘Basic’ tab to help enhance the print quality.

Clean the print head. (See Cleaning the print head on page 6-11.)

Check the printing alignment. (See Checking the printing alignment on page 6-14.)

Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly. (See How to load paper, envelopes and post cards on page 1-13.)

users, see Media Type on page 8-3 in the

users, see Media Type

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 7

Page 80

DIFFICULTY SUGGESTIONS

Smudged stain at the top center of the printed page.

Printing appears dirty or ink seems to run.

Stains appear on the reverse side or at the bottom of the page.

Make sure the paper is not too thick or not curled. (See About paper on page 1-8.)

Make sure you are using the proper types of paper. (See About paper on page 1-8.) Don’t handle the paper until the ink is dry.

Make sure the Printer Platen is not dirty with ink. (See Cleaning the machine printer platen on page 6-20.)

Make sure you are using the paper support flap. (See How to load paper, envelopes and post cards on page 1-13.)

There are some dense lines. Check ‘Reverse Order’ in the Basic tab of the printer driver.

The printouts are wrinkled. In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the

Cannot perform ‘2 in 1 o r 4 in 1’ printing.

Print speed is too slow. Changing the printer driver setting may improve the print speed.

‘Bi-Directional Printing’.

Check that the paper size setting in the application and in the printer driver are the same.

Highest resolution needs longer data processing, transfer and printing time. Try the other settings of quality in the printer driver ‘Basic’ tab. Also, click the ‘Settings’ tab, and make sure you uncheck the Color Enhancement.

Borderless printing is slower than normal printing. If you want to print more quickly, set the Borderless feature off. (See Borderless on page 3-13.)

Color Enhancement (True2Life

) is not working

properly.

The machine feeds multiple pages

If the image data is not full color in your application (Such as 256 color), color Enhancement (True2Life color data with the Color Enhancement (True2Life

) will not work. Please use at least 24 bit

) feature.

Make sure the paper is loaded properly in the paper tray. (See How to load paper, envelopes and post cards on page 1-13.)

Check that more than two types of paper are not loaded in the paper tray at any one time.

Printed pages are not stacked neatly.

The machine does not print

Make sure you are using the paper support flap. (See How to load paper, envelopes and post cards on page 1-13.)

Try setting the Display setting to ‘256 colors.’

from Paint Brush.

The machine does not print

Try to reduce the print resolution.

from Adobe Illustrator.

Copying Difficulties

Poor copy results when using

Try using the scanner glass. (See Using the scanner glass on page 1-7.)

the ADF.

Vertical streaks appear in copies.

Sometimes you may see vertical streaks on copies. Clean the scanner. (See Cleaning the scanner on page 6-19.)

Scanning Difficulties

Poor scanning results when

Try using the scanner glass. (See Using the scanner glass on page 1-7.)

using the ADF.

TWAIN/WIA errors appear while scanning.

Make sure the Brother TWAIN/WIA driver is selected as the primary source. In PaperPort Brother TWAIN/WIA driver.

, click Scan in the File menu and select the

6 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 81

DIFFICULTY SUGGESTIONS

Software Difficulties

Cannot install software or print Run the Repair MFL-Pro Suite program on the CD-ROM. This program

will repair and reinstall the software.

‘Device Busy’ Make sure the machine is not showing an error message on the LCD.

PhotoCapture Center

Removable Disk does not work properly.

™

Difficulties

a) Have you installed the Windows

If not, do the following:

1. Disconnect the USB cable.

2. Install the Windows

2000 update. Please see the Quick Setup

2000 update?

Guide. After the installation the PC will be automatically restarted.

3. Wait about 1 minute after you reboot the PC, and then connect the

USB cable. b) Take out the media card and put it back in again. c) If you have tried “Eject" from within Windows

, you must take out the

media card before you continue. d) If an error message appears when you try to eject the media card, it

means the card is being accessed.

Wait a while and then try again. e) If all of the above do not work, please turn off your PC and machine,

and then turn them on again.

(You will have to unplug the power cord of the machine to turn it off.)

Cannot access Removable

Make sure you have inserted the media card into the media slot.

Disk from Desktop icon.

Other Difficulties

Incorrect LCD language See How to change LCD language on page 6-10.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 9

Page 82

How to change LCD language

You can change the LCD language.

Press Menu.

Press or to select 0.Initial Setup. Press

Press or to select 0.Local Language. Press

Press or to select your language. Press

Press Stop/Exit.

Set.

How to improve the LCD viewing

You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty seeing the LCD from your position, try to change the contrast settings for improved viewing.

Press Menu.

Press or to select 0.Initial Setup. Press

Press or to select 2.LCD Contrast. Press

Press or to select Dark (or Light). Press

Press Stop/Exit.

Set.

Setting the Beeper Volume

You can change the beeper volume. The default (factory) setting is Low. When the beeper is on, the machine will beep when you press a key or make a mistake.

Press Menu.

Press or to select 0.Initial Setup. Press

Press or to select 3.Volume. Press

Press or to select your option. (Low, Med, High or Off) Press

Press Stop/Exit.

6 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Set.

Page 83

How to improve print quality

Cleaning the print head

To ensure good print quality, the machine will regularly clean the

print head. You can start the cleaning process manually if needed.

Clean the print head and ink cartridges if you get a horizontal line in

the text or graphics on your printed pages. You can clean Black only

or three colors at a time (Cyan/Yellow/Magenta), or all four colors at

once.

Cleaning the print head consumes ink. Cleaning too often uses ink

unnecessarily.

Caution

Do NOT touch the print head. Touching the print head may cause

permanent damage and may void the print head’s warranty.

Press (Ink).

Press or to select Cleaning. Press

Press or to select Black, Color or All. Press The machine will clean the print head. When cleaning is

finished, the machine will go back to standby mode automatically.

Set.

If you clean the print head at least five times and the print has not improved, call Brother Customer Service (See Brother numbers on page i).

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 11

Page 84

Checking the print quality

If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.

Press (Ink).

Press or to select Test Print.

Press

Press or to select Print Quality.

Press

Press Color Start.

The machine begins printing the Print Quality Check Sheet.

Follow the instructions given on the sheet to see if the quality is

OK.

Color block quality check

The LCD shows:

Check the quality of the four color

blocks on the sheet.

If all lines are clear and visible, press (Yes) and go to

Step 10.

—OR—

If you can see missing short lines as shown below,

press (No).

Set.

Is Quality OK?

▲ Yes ▼ No

OK Poor

The LCD will ask you if the print

quality is OK for black and three

colors.

6 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Black OK?

▲ Yes ▼ No

Page 85

Press (No) for black or three colors with a problem.

The LCD shows: Press

After cleaning is finished, press Color Start. The machine will start printing the Print Quality Check Sheet again and then return to Step 5.

Press Stop/Exit.

If you still see missing ink in this Print Quality Check Sheet, repeat

the cleaning and test print procedures at least five times. If ink is still

missing after the fifth cleaning and test print, replace the ink cartridge

for the clogged color. (Perhaps the ink cartridge was in your machine

over six months or the expiration date written on the cartridge

package has passed. Or, the ink may not have been stored properly

before use.)

After replacing the ink cartridge, check it by printing another Print

Quality Check Sheet. If the problem still exists, repeat the cleaning

and test print procedures at least five times for the new ink cartridge.

If ink is still missing, call Brother Customer Service (See Brother

numbers on page i).

(Yes). The machine will start cleaning the print head.

Start Cleaning?

▲ Yes ▼ No

Caution

Do NOT touch the print head. Touching the print head may cause

permanent damage and may void the print head’s warranty.

When a print head nozzle is clogged the printed sample looks like this.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 13

When the print head nozzle is cleaned, the horizontal lines are gone.

Page 86

Checking the printing alignment

You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made.

Press (Ink).

Press or to select Test Print.

Press

Press or to select Alignment.

Press

Press Black Start or Color Start.

The machine begins printing the Alignment Check Sheet.

The LCD shows:

Check the 600 dpi and 1200 dpi test

prints to see if Number 5 most closely matches Number 0. If the

Number 5 sample of both the 600 dpi and 1200 dpi are the best

matches, press

to Step 8.

—OR—

If another test print number is a better match for either 600 dpi

or 1200 dpi, press (No) to select it.

For 600 dpi, press or

select the number of the test print

that most closely matches the

Number 0 sample (1-8).

Press

For 1200 dpi, press or

select the number of the test print

that most closely matches the

Number 0 sample (1-8).

Press

Press Stop/Exit.

Set.

Is Alignment OK?

▲ Yes ▼ No

(Yes) to finish the Alignment Check and go

600dpi Adjust

Select Best #5

1200dpi Adjust

Select Best #5

6 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 87

Checking the ink volume

You can check the ink that is left in the cartridge.

Press (Ink).

Press or to select Ink Volume.

Press

Press or to select the color you want to check. The LCD shows the ink volume.

Press Stop/Exit. You can check the ink volume from your computer. (For Windows User’s Guide on the CD-ROM and for Macintosh Status Monitor on page 8-2 in Software User’s Guide on the CD-ROM.)

Set.

users, see Status Monitor on page 1-3 in Software

Ink Volume

Bk:-+

users, see

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 15

Page 88

Packing and shipping the machine

Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty.

Caution

It is important to allow the machine to ‘park’ the print head after a print job. Listen carefully to the machine before disconnecting it from the power source to ensure that all mechanical noise has stopped. Not allowing the machine to complete this parking process may lead to print problems and possible damage to the print head.

Lift the scanner cover from the right-hand side of the machine

until it locks securely into the open position.

Remove all the ink cartridges and attach the protective parts.

(See Replacing the ink cartridges on page 6-22.)

When attaching the protective parts, make sure they clip into place as shown in the diagram.

Caution

If you are not able to find the protective parts, do NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with the protective parts or the ink cartridge in position. Shipping without them will cause damage to your machine and may void your warranty.

6 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 89

Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.

Unplug the machine from the AC power outlet.

Unplug the USB cable from the machine, if it is connected.

Wrap the machine in the bag and place it in the original carton with the original packing material.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 17

Page 90

Pack the printed materials in the original carton as shown below.

Do not pack the used ink cartridges in the carton.

Close the carton.

6 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 91

Routine maintenance

Cleaning the scanner

Lift the document cover. Clean the scanner glass and white plastic

above it with isopropyl alcohol on a soft lint-free cloth.

White Plastic

Scanner Cover

Document Cover

Clean the glass strip with isopropyl alcohol on a lint-free cloth.

Glass Strip

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 19

Page 92

Cleaning the machine printer platen

■ Be careful not to touch the paper feed star wheels or encoder

film.

■ Be sure to unplug the machine from the AC power outlet before

cleaning the printer platen.

■ If ink is scattered on or around the printer platen be sure to wipe

it off with a soft, dry, lint-free cloth.

Encoder Film Do NOT Touch!

Printer Platen Clean Here

6 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Paper Feed Star Wheel Do NOT Touch!

Page 93

Cleaning the Paper Pick-up Roller

Unplug the machine and remove the Jam Clear Cover.

Clean the Paper Pick-up Roller with isopropyl alcohol on a Q-tip (cotton swab).

Re-insert the Jam Clear Cover.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 21

Page 94

Replacing the ink cartridges

Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD.

The LCD will inform you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.

Even though the machine informs you that an ink cartridge is empty, there will be a small amount of ink remaining in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.

Lift the scanner cover from the right-hand side of the machine

until it locks securely into the open position.

If one or more ink cartridges are empty, for example Black, the

LCD shows Ink Empty Black and Replace Ink.

Pull the ink cartridge hook toward you and remove the ink

cartridge for the color shown on the LCD.

Ink Cartridge Hook

Open the new ink cartridge bag for the color shown on the LCD,

and then take out the ink cartridge.

6 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Empty Ink Cartridge

Page 95

Remove the protective yellow caps.

Protective Yellow Cap

DO NOT TOUCH

Do not touch the area shown in the illustration above.

If the protective yellow cap comes off when you open the bag the cartridge will not be damaged.

Each color has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down firmly on the ink cartridge until the hook snaps over it.

New Ink Cartridge

Ink Cartridge Hook

Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.

If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck?

▼ No. For each new cartridge you installed, press

automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, please be sure to select (No).

If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 23

▲ Yes

(Yes) to

Page 96

If the Install message is on the display after you have

installed ink cartridges, check that the ink cartridges are

installed properly.

WARNING

If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned.

Caution

■ Do not remove ink cartridges if you do not need to replace them.

If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

■ Do not touch the cartridge insertion slots. If you do so, the ink

may stain your skin.

■ If ink stains your skin or clothing, wash with soap or detergent

immediately.

■ If you install an ink cartridge in the wrong color position, you must

clean the print head several times before you start printing (after correcting the cartridge installation) because the colors were mixed.

■ Once you open an ink cartridge, install it in the machine and use

it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.

■ Do not dismantle or tamper with the ink cartridge, this can cause

the ink to leak out of the cartridge.

■ Brother strongly recommends that you do not refill the ink

cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Using or attempting to use potentially incompatible inks and/or cartridges in your machine may cause damage to the machine itself and/or it may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges. To protect your investment and guarantee your print quality please continue to replace consumed ink cartridges with only Genuine Brother Branded Supplies.

6 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Page 97

Appendix

On-screen programming

Your machine is designed to be easy to use with LCD on-screen

programming. User-friendly programming helps you take full

advantage of all the menu selections your machine has to offer.

Since your programming is done on the LCD, we have created

step-by-step on-screen instructions to help you program your

machine. All you need to do is follow the instructions as they guide

you through the menu selections and programming options.

Menu table

You can probably program your machine without the User’s Guide if

you use the Menu table that begins on page A-3. These pages will

help you understand the menu selections and options that are found

in the machine’s programs.

Printing reports

The following reports are available.

1.Help List

2.User Settings

Press Menu.

Press or to select Print Reports. Press

Press or to select the report you want. Press

Press Black Start.

Set.

Prints the Help List so you can see at-a-glance how to quickly program your machine.

Lists your settings.

APPENDIX A - 1

Page 98

Menu keys

Access the menu

Set

You can access the menu mode by pressing Menu. When you enter the menu, the LCD scrolls.

1.Copy

2.PhotoCapture

Scroll through the current menu level

Accept an option Go to the next menu level Exit the menu

....

0.Initial Setup

You can scroll more quickly through each menu level by pressing the arrow for the direction you want: or .

Select an option by pressing LCD.

The LCD will then show the next menu level. Press or to scroll to your next menu selection. Press When you finish setting an option, the LCD shows Accepted.

Set.

Set when that option appears on the

A - 2 APPENDIX

Page 99

Select Set

Main Menu Submenu Menu

Copy

1.Paper Type — Plain

2.Paper Size — Letter

3.Quality — Best

4.Brightness —- +

5.Contrast —- +

Selections

The factory settings are shown in Bold.

Select

Options Descriptions Page

Sets the type of

Inkjet Glossy Transprncy

Legal A4 A5 4"x6"

Normal

Fast

- +

paper in the paper tray.

Sets the size of the paper in the paper tray.

Selects the Copy resolution for your type of document.

Adjusts the brightness.

Adjusts the contrast for copies.

exit

2-12

2-13

2-14

APPENDIX A - 3

Page 100

Main Menu Submenu Menu

1.Copy (Continued)

PhotoCapture

6.Color Adjust

1.Print Quality

2.Paper & Size

3.Brightness —- +

4.Contrast —- +

Selections

1.Red R:- +

2.Green G:- +

3.Blue B:- +

— Normal

—

The factory settings are shown in Bold.

Options Descriptions Page

R:- +

R:- + R:- +

G:- +

G:- + G:- +

B:- +

B:- + B:- +

Photo

Letter Glossy

4"x 6" Glossy 5"x 7" Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet 4"x 6" Inkjet

- +

Adjusts the amount of Red in copies.

Adjusts the amount of Green in copies.

Adjusts the amount of Blue in copies.

Selects the print quality.

Selects the paper and print size.

Adjusts the brightness.

Adjusts the contrast. 3-10

2-15

3-9

3-10

A - 4 APPENDIX