Brother DCP-120C User Guide

G U I D E

U S E R ’ S

DCP-120C

Version B

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-120C

Serial Number:*

Date of Purchase:

Place of Purchase:

*The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

■may serve as confirmation of the purchase date of your product should you lose your receipt;

■may support an insurance claim by you in the event of product loss covered by insurance; and,

■will help us notify you of enhancements to your product and special offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

■may serve as confirmation of the purchase date of your product should you lose your receipt;

■may support an insurance claim by you in the event of product loss covered by insurance; and,

■will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com

You can check here for Brother driver updates.

For Customer Service

In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax)

1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (voice)

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.

In USA only:

1-800-521-2846

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In USA:	1-888-879-3232 (voice)
	1-800-947-1445 (fax)
	http://www.brothermall.com
In Canada: 1-877-BROTHER (voice)

Description		Item
Ink Cartridge <black>		LC41BK (Prints up to 500 pages)

Ink Cartridge <cyan> (blue)		LC41C (Prints up to 400 pages)

Ink Cartridge <magenta> (red)		LC41M (Prints up to 400 pages)

Ink Cartridge <yellow>		LC41Y (Prints up to 400 pages)

Premium Glossy Photo Paper		BP60 GLL
(Letter size / 20 sheets)

Matte Inkjet Paper		BP60 ML
(Letter size / 25 sheets)

Inkjet Plain Paper		BP60 PL
(Letter size / 250 sheets)

User’s Guide		LP0254001 (English for USA and Canada)
		LP0254002 (French For Canada)

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

Brother® One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

•This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

•If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

•This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper.

•Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

•This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

•Machines: one year from the original purchase date.

•Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

(1)Physical damage to this Product;

(2)Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

(3)Damage caused by another device or software used with this Product (including

but not limited to damage resulting from use of non Brother®-brand parts and Consumable and Accessory Items);

(4)Consumable and Accessory Items that expired in accordance with a rated life; and,

(5)Problems arising from other than defects in materials or workmanship.

(6)Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made

Brother® One Year Limited Warranty and Replacement Service

(USA only)

by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement

parts/products at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the

product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original

Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

•This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

•This warranty gives you certain rights and you may also have other rights that may vary from state to state.

•This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important: We recommend that you keep all original packing materials, in the event that you ship this Product.

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY (Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the DCP/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your User’s Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER.

Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville

Dollard-Des-Ormeaux, QC H9B 3H6

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before attempting any maintenance.

WARNING

There are high voltage	Do not handle the plug with wet
electrodes inside the machine.	hands. Doing this might cause
Before you clean the machine,	an electrical shock.
make sure you have
unplugged the power cord from
the AC power outlet

To prevent injuries, be careful	To prevent injuries, be careful
not to put your hands on the	not to touch the area shaded in
edge of the machine under the	the illustration.
scanner cover.

When you move the machine, place a hand at each side of the unit so you are supporting the base when you lift it. (See the illustration on the right.) Do not carry the machine by holding the scanner cover.

vii

WARNING

This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely.

Caution

To maintain the best print quality, we recommend that you use the On/Off key to turn off your machine. Do not unplug the power cord from the AC power outlet, unless moving the machine or performing maintenance. If you need to disconnect your machine from the power, you will need to set the date and time again. (See Quick Setup Guide.)

viii

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard, AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10° and 35°C).

Caution

■Avoid placing your machine in a high-traffic area.

■Avoid placing your machine on the carpet.

■Do not place near heaters, air conditioners, water, chemicals, or refrigerators.

■Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.

■Do not connect your machine to electrical outlets controlled by wall switches or automatic timers.

■Disruption of power can wipe out information in the machine’s memory.

■Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply.

How to access the complete User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer and Scanner. When you are ready to learn detailed information about these operations, read the complete User’s Guide that is on the CD-ROM.

To view Documentation (For Windows®)

From the Start menu, select Brother, MFL Pro Suite DCP-XXXX

(Where XXXX is your model name) from the Programs Group, and then select User’s Guide.

—OR—

1 Turn on your PC. Insert the Brother CD-ROM labeled Windows® into your CD-ROM drive.

If the model name screen appears, click your model name.

If the language screen appears, click your language.

The CD-ROM main menu will appear.

If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM.

4 Click Documentation.

5 Click the documentation you want to read.

■Quick Setup Guide: Setup and Software Installation Instructions

■User’s Guide (2 manuals): User’s Guide for Stand-alone operations and Software User’s Guide

■PaperPort® Users Guide: Document Management Software

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide:

■Scanning on page 2-1

(For Windows® 98/98SE/Me/2000 Professional and Windows® XP)

■ControlCenter2 on page 3-1

(For Windows® 98/98SE/Me/2000 Professional and Windows® XP)

PaperPort® User’s Guide

■ Instructions for scanning directly from ScanSoft® PaperPort®

To view Documentation (For Macintosh®)

1 Turn on your Macintosh®. Insert the Brother CD-ROM labeled Macintosh® into your CD-ROM drive. The following window will appear.

(Mac OS® X)

Double-click the Documentation icon.

The select Language screen appears, double-click your language.

Click the documentation you want to read.

■Quick Setup Guide: Setup and Software Installation Instructions

■User’s Guide (2 manuals): User’s Guide for stand-alone operations and Software User’s guide

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide:

■Scanning on page 9-1

(For Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater)

■ControlCenter2 (For Mac OS® X 10.2.4 or greater) on page 10-1

Presto!® PageManager® User’s Guide

■ Instructions for scanning directly from Presto!® PageManager®

xii

How to access Brother Support (For Windows®)

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM.

■Click Brother Support on the main menu. The following screen will appear:

■To access our web site (www.brother.com), click Brother Home Page.

■To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.

■To access the USA Brother online shopping mall (www.brothermall.com) for additional product and services information, click Brother Mall.com.

■For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center.

■To return to the main page, click Back—OR—If you have finished, click Exit.

xiii

1	Introduction ..........................................................................	1-1
	Using this Guide ...............................................................	1-1
	Finding information .....................................................	1-1
	Symbols used in this Guide ........................................	1-1
	Control panel overview .....................................................	1-2
	Warning LED indications ............................................	1-4
	Load documents ...............................................................	1-5
	Using the ADF (automatic document feeder) ............	1-5
	Using the scanner glass .............................................	1-7
	About paper ......................................................................	1-8
	Recommended Paper.................................................	1-8
	Handling and using special paper...............................	1-9
	Paper type and size for each operation................	1-10
	Paper weight, thickness and capacity ..................	1-11
	Paper capacity of the output paper tray ...............	1-11
	Printable area .......................................................	1-12
	How to load paper, envelopes and post cards..........	1-13
	To load paper or other media ...............................	1-13
	To load envelopes ................................................	1-15
	To load post cards ................................................	1-16

2	Making copies ......................................................................	2-1
	Using the machine as a copier .........................................	2-1
	Making a single copy ..................................................	2-1
	Making multiple copies ...............................................	2-1
	Stop copying...............................................................	2-1
	Using the Copy keys ........................................................	2-2
	Setting copy quality.....................................................	2-3
	Enlarging or reducing the copied image .....................	2-4
	Using the Copy Options key .......................................	2-6
	Setting paper type ..................................................	2-7
	Setting paper size...................................................	2-7
	Adjusting brightness ...............................................	2-8
	Sorting copies using the ADF .................................	2-8
	Making N in 1 copies or a poster (Page Layout).........	2-9
	Changing the default copy settings.................................	2-12
	Setting Paper Type ...................................................	2-12
	Setting Paper Size ....................................................	2-13
	Setting copy quality...................................................	2-13
	Adjusting brightness .................................................	2-14
	Adjusting contrast .....................................................	2-14

xiv

	Adjusting Color saturation ........................................	2-15
	Legal limitations..............................................................	2-16
3	Walk-Up PhotoCapture Center™ .........................................	3-1
	Introduction.......................................................................	3-1
	PhotoCapture Center™ requirements.....................	3-2
	Getting started ..................................................................	3-3
	Printing the Index (Thumbnails)........................................	3-5
	Printing images.................................................................	3-6
	DPOF printing.............................................................	3-8
	Changing the default settings ...........................................	3-9
	Setting print quality .....................................................	3-9
	Setting paper and size................................................	3-9
	Adjusting brightness .................................................	3-10
	Adjusting contrast .....................................................	3-10
	Color enhancement (True2Life®)..............................	3-11
	Cropping ...................................................................	3-12
	Borderless ................................................................	3-13
	Scan to Card...................................................................	3-13
	Changing the default quality .....................................	3-14
	Changing the default black & white file format .........	3-15
	Changing the default color file format.......................	3-15
	Understanding the Error Messages................................	3-16
	Using PhotoCapture Center™ from your PC...................	3-16

Software features .................................................................	4-1
Important information .........................................................	5-1
Federal Communications Commission
(FCC) Declaration of Conformity (USA only)..........	5-1
Important ................................................................	5-2
Industry Canada Compliance Statement
(Canada only).........................................................	5-2
International ENERGY STAR®
Compliance Statement ...........................................	5-2
Important safety instructions.......................................	5-3
Trademarks ................................................................	5-5

6	Troubleshooting and routine maintenance .......................	6-1
	Troubleshooting................................................................	6-1
	Error messages ..........................................................	6-1
	Document jams...........................................................	6-3
	Document is jammed in the top of the ADF unit.....	6-3
	Document is jammed inside the ADF unit. .............	6-3

	Printer jam or paper jam .............................................	6-4
	Paper is jammed inside the paper tray ...................	6-4
	Paper is jammed inside the machine......................	6-5
	If you are having difficulty with your machine .............	6-7
	How to change LCD language..................................	6-10
	How to improve the LCD viewing..............................	6-10
	Setting the Beeper Volume.......................................	6-10
	How to improve print quality ...........................................	6-11
	Cleaning the print head.............................................	6-11
	Checking the print quality .........................................	6-12
	Checking the printing alignment ...............................	6-14
	Checking the ink volume.................................................	6-15
	Packing and shipping the machine .................................	6-16
	Routine maintenance......................................................	6-19
	Cleaning the scanner................................................	6-19
	Cleaning the machine printer platen .........................	6-20
	Cleaning the Paper Pick-up Roller............................	6-21
	Replacing the ink cartridges .....................................	6-22
A	Appendix ..............................................................................	A-1
	On-screen programming..................................................	A-1
	Menu table .................................................................	A-1
	Printing reports ..........................................................	A-1
	Menu keys .......................................................................	A-2
S	Specifications ......................................................................	S-1
	Product description ..........................................................	S-1
	General ............................................................................	S-1
	Print media.......................................................................	S-2
	Copy ................................................................................	S-2
	PhotoCapture Center™ ....................................................	S-3
	Scanner ...........................................................................	S-4
	Printer ..............................................................................	S-5
	Interfaces .........................................................................	S-5
	Computer requirements.........................................	S-6
	Consumable items ...........................................................	S-7
	Index .......................................................................................	I-1

xvi

1 Introduction

Using this Guide

Thank you for buying a Brother Digital Copier/Printer (DCP). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.

Bold	Bold typeface identifies specific keys on the machine
	control panel.
Italics	Italicized typeface emphasizes an important point or
	refers you to a related topic.

Courier New Courier New type face identifies the messages on the LCD of the machine.

Warnings inform you what to do to avoid possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Improper Setup alerts you to devices and operations that are not compatible with the machine.

INTRODUCTION 1 - 1

Control panel overview

1Copy keys (Temporary settings):

Copy Options

You can quickly and easily select temporary settings for copying.

Enlarge/Reduce

Lets you enlarge or reduce copies depending on the ratio you select.

Copy Quality

Use this key to temporarily change the quality for copying.

Number of Copies

Use this key to make multiple copies.

2Menu keys: Menu

Lets you access the Menu to program.

+ or -

Press to scroll through the menus and options.

Also you can use these keys to enter the number.

Set

Lets you store your settings in the machine.

1 - 2 INTRODUCTION

3 Stop/Exit

Stops an operation or exits from the menu.

4 Black Start

Lets you start making copies in black and white.

Also, lets you start a scanning operation (in color or black, depending on the scanning setting in the ControlCenter software).

5 Color Start

Lets you start making copies in full color.

Also, lets you start a scanning operation (in color or black, depending on the scanning setting in the ControlCenter software).

6 On/Off

You can turn the machine on or off. If you turn the machine off, it will still periodically clean the print head to maintain print quality.

7 Ink

Lets you clean the print head, check the print quality, and check the available ink volume.

8 Scan

Lets you access Scan mode.

See the Software User’s Guide on the CD-ROM.

9 PhotoCapture

Lets you access the PhotoCapture Center™.

0Liquid Crystal Display (LCD)

Displays messages on the screen to help you set up and use your machine.

A Warning LED

Turns red when the LCD displays an error or an important status message.

INTRODUCTION 1 - 3

Warning LED indications

The Warning LED lights when there is a problem with your machine. You should check the LCD display for more details about the problem.

LED	Machine status	Description

	Ready	The machine is ready for use.
Off

	Cover is Open	The cover is open. Close the cover. (See Error
		messages on page 6-1.)

	Ink Empty	Replace the Ink cartridge with a new one. (See
		Replacing the ink cartridges on page 6-22.)

Red	Paper Error	Put paper in the tray or clear the paper jam.
Red		Check the LCD message. (See Troubleshooting
		and routine maintenance on page 6-1.)

	Other Messages	Check the LCD message. (See Troubleshooting
		and routine maintenance on page 6-1.)

1 - 4 INTRODUCTION

Load documents

You can make copies and scan from the ADF (automatic document feeder) or from the scanner glass.

Using the ADF (automatic document feeder)

The ADF can hold up to 10 pages and feeds each sheet individually. Use standard [20 lb (80 g/m2)] paper and always fan the pages before putting them in the ADF.

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric. (To copy or scan this kind of document, see Using the scanner glass on page 1-7.)

■Make sure documents written with ink are completely dry.

■Documents must be from 5.8 to 8.5 inches (147 to 216 mm) wide and 5.8 to 14 inches (147 to 356 mm) long.

INTRODUCTION 1 - 5

1 Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the

feed roller.

Adjust the paper guides to fit the width of your documents.

Unfold the ADF Document Output Support Flap.

ADF Document

Output Support Flap

DO NOT pull on the document while it is feeding.

To use the ADF, the scanner glass must be empty.

1 - 6 INTRODUCTION

Using the scanner glass

You can use the scanner glass to copy or scan pages of a book or one page at a time. Documents can be up to 8.5 in. (216 mm) wide and 11 in. (297 mm) long.

To use the scanner glass, the ADF must be empty.

1 Lift the document cover.

Place document face down on the Scanner Glass

2 Using the document guidelines on the left, center the document face down on the scanner glass.

3 Close the document cover.

If the document is a book or is thick, do not slam the cover or press on it.

INTRODUCTION 1 - 7

About paper

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before purchasing large quantities.

For best results, use the recommended paper.

■When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the “Basic” tab of the printer driver or in the Paper Type setting of the menu.

■When you print on Brother glossy paper, load the instruction sheet included with the glossy paper in the paper tray first, and then place the glossy paper on the instruction sheet.

■When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams.

■Avoid touching the printed surface of the paper immediately after printing. The surface may not be completely dry and may stain your fingers.

Recommended Paper

To get the best print quality, we suggest using Brother paper. (See table below.)

We recommend using “3M Transparency Film” when you print on transparencies.

Brother Paper

Paper Type	Item

Letter Plain	BP60 PL

Letter Glossy	BP60 GLL

Letter Inkjet (Photo Matte)	BP60 ML

1 - 8 INTRODUCTION

Handling and using special paper

■Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

■The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing down.

■Avoid touching either side of transparencie because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

Do not use paper:

■ that is damaged, curled, wrinkled, or irregularly shaped

0.08 in. (2 mm) or longer

■that is extremely shiny or highly textured

■that was previously printed by a printer

■that cannot be arranged uniformly when stacked

■that is made with a short grain

INTRODUCTION 1 - 9

INTRODUCTION 10 - 1

Paper type and size for each operation

Paper Type	Paper Size					Usage

					Copy	PhotoCapture	Printer

Cut Sheet	Letter	8	1/2" x 11" (216 x 279 mm)		Yes	Yes	Yes
	A4	8.3" x 11.7" (210 x 297 mm)			Yes	Yes	Yes
	Legal	8	1/2" x 14" (216 x 356 mm)		Yes	—	Yes
	Executive	7	1/4" x 10 1/2" (184 x 267 mm)		—	—	Yes
	JIS B5	7.2" x 10.1" (182 x 257 mm)			—	—	Yes
	A5	5.8" x 8.3"		(148 x 210 mm)	Yes	—	Yes
	A6	4.1" x 5.8"		(105 x 148 mm)	—	—	Yes

Cards	Photo	4" x 6" (102 x 152 mm)			Yes	Yes	Yes
	Photo L	3	1/2" x 5"	(89 x 127 mm)	—	—	Yes
	Photo 2L	5" x 7" (127 x 178 mm)			—	Yes	Yes
	Index Card	5" x 8" (127 x 203 mm)			—	—	Yes
	Post Card 1	3.9" x 5.8"		(100 x 148 mm)	—	—	Yes
	Post Card 2	5.8" x 7.9"		(148 x 200 mm)	—	—	Yes
	(Double)

Envelopes	C5 Envelope	6.4" x 9" (162 x 229 mm)			—	—	Yes
	DL Envelope	4.3" x 8.7"		(110 x 220 mm)	—	—	Yes
	COM-10	4	1/8" x 9 1/2" (105 x 241 mm)		—	—	Yes
	Monarch	3	7/8" x 7 1/2" (98 x 191 mm)		—	—	Yes
	JE4 Envelope	4.1" x 9.3"		(105 x 235 mm)	—	—	Yes

Transparencies	Letter	8	1/2" x 11" (216 x 279 mm)		Yes	—	Yes
	A4	8.3" x 11.7" (210 x 297 mm)			Yes	—	Yes

Paper weight, thickness and capacity

Paper Type		Weight	Thickness	No. of sheets

Cut Paper	Plain Paper	17 to 32 lb	0.003" to 0.006"	100*
		(64 to 120 g/m2)	(0.08 to 0.15 mm)
	Inkjet Paper	17 to 53 lb	0.003" to 0.01"	20
		(64 to 200 g/m2)	(0.08 to 0.25 mm)
	Glossy Paper	Up to 58 lb	Up to 0.01"	20
		(Up to 220 g/m2)	(Up to 0.25 mm)
Cards	Photo Card	Up to 64 lb	Up to 0.01"	20
		(Up to 240 g/m2)	(Up to 0.28 mm)
	Index Card	Up to 32 lb	Up to 0.006"	30
		(Up to 120 g/m2)	(Up to 0.15 mm)
	Post Card	Up to 53 lb	Up to 0.01"	30
		(Up to 200 g/m2)	(Up to 0.23 mm)
Envelopes		20 to 25 lb	Up to 0.02"	10
		(75 to 95 g/m2)	(Up to 0.52 mm)
Transparencies		—	—	10

*Up to 50 sheets for Legal size paper 20 lb (75 g/m2).

*Up to 100 sheets of 20 lb (75 g/m2).

Paper capacity of the output paper tray

Output Paper

Tray

Up to 25 sheets of 20 lb Letter/A4 (75 g/m2)

■Transparencies or glossy paper must be picked up from the output paper tray one page at a time to avoid smudging.

■Legal paper cannot be stacked on the output paper tray.

INTRODUCTION 1 - 11

Printable area

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes.

Cut Sheet Paper		Envelopes
3	4	3	4

1 1

■ unprintable area

1Top

2Bottom

3Left

4Right

Cut Sheet

0.12 in.

(3 mm)

(0 in. / 0 mm)*1

Envelopes

0.47 in.

0.94 in.

0.12 in.

(12 mm)

(24 mm)

(3 mm)

*1 When you set the Borderless feature to On.

■Printable area depends on the Printer driver settings.

■The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using.

1 - 12 INTRODUCTION

+ 83 hidden pages