Brother 8V9313 User Manual

PJ-722/PJ-723/PJ-762/PJ-763/PJ-763MFi/PJ-773

English

Thank you for purchasing the Brother PocketJet PJ-722/PJ-723/PJ-762/ PJ-763/PJ-763MFi/PJ-773 thermal mobile printer. We recommend that you keep this document nearby for future reference. To download the latest manuals, please visit the Brother Solutions Center (support.brother.com/

) where you can also download the latest drivers and applications for your printer, read FAQs and troubleshooting tips and learn about special printing solutions.

User’s Guide

Printed in USA

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LBE501001

General Description

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Button Functions

(Power) button function

Turn the printer on Press and hold the button for about one second

Turn the printer off Press and hold the button for about one second

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Operation

until the POWER indicator turns on.

or press it quickly two times depending on the printer setting (see the Online User’s Guide for more information).

Removing the Rechargeable Li-ion Battery

1. Move the battery latches to the unlock position, and then remove the

battery.

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Available Manuals

The following manuals are available for this printer. You can download the latest manuals from the Brother Solutions Center at support.brother.com

Product Safety Guide

User's Guide

Online User’s Guide

AirPrint Guide

Google Cloud Print Guide

Mobile Print/Scan Guide for Brother

iPrint&Scan

P-touch Template Manual

Raster Command Reference

Printed manual in the box

PDF manual on the Brother Solutions Center website

This guide provides safety information; read it before you use the printer.

This guide provides basic information about using the printer along with detailed troubleshooting tips.

This guide includes the contents of the User’s Guide, and additional information about the printer settings and operations, network connection and settings, troubleshooting tips, and maintenance instructions.

This guide provides information for using AirPrint to print from a Mac or iOS device.

This guide provides details on how to use Google Cloud Print™ services for printing over the Internet.

This guide provides useful information about printing from your mobile device when the printer and the device are connected using

Bluetooth or Wi-Fi

This manual provides information on P-touch Template.

This manual provides information about printer control commands for controlling the printer directly.

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1 (Power) button 2 (Feed) button 3 (Bluetooth) button (PJ-762/PJ-763/PJ-763MFi only)

(Wi-Fi) button (PJ-773 only) 4 POWER indicator 5 DATA indicator 6STATUS indicator

(Bluetooth) indicator (PJ-762/PJ-763/PJ-763MFi only)

(Wi-Fi) indicator (PJ-773 only) 8 Release cover 9 Paper outlet slot 10 Tear bar 11 Paper input slot 12 USB port 13 DC connector 14 Battery latches 15 Battery cavity mounting block

LED Indicators

PJ-722/PJ-723

PJ-762/PJ-763/PJ-763MFi

PJ-773

(Feed) button function

Feed paper Load the paper and press the button to feed the

Print the printer settings To print the printer settings without connecting

(Bluetooth) button function (PJ-762/PJ-763/PJ-763MFi only)

Enable/disable the Bluetooth function

(Wi-Fi) button

function (PJ-773 only)

Enable/disable the Wi-Fi function

Use WPS to configure Wi-Fi settings easily

Operation

paper.

the printer to a computer or mobile device: 1 Turn the printer on and make sure no paper

is loaded.

2 Press and hold the button until the DATA

indicator lights in red.

3 Load paper.

Operation

Press and hold the button for one second to enable or disable the Bluetooth function of the printer.

Operation

Press and hold the button for one second to enable or disable the Wi-Fi function of the printer.

Press and hold the button for about five seconds to configure the Wi-Fi settings using WPS.

Use the Rechargeable Li-ion Battery (Optional)

Installing the Rechargeable Li-ion Battery

1. Move battery latch 1 to the unlock position.

2. While holding battery latch 2 in the unlock position, remove the battery

cavity mounting block.

1 Battery latch 1 2 Battery latch 2 3 Battery cavity mounting block

3. Release battery latch 2.

Battery latch 2 moves back to the lock position.

4. Insert the battery into the battery cavity until it locks into place.

4 Battery cavity 5 Rechargeable Li-ion battery

5. Move battery latch 1 to the lock position.

1 Battery latches

2. Insert the battery cavity mounting block into the battery cavity until it

locks into place.

3. Move battery latch 1 to the lock position.

Charging the Rechargeable Li-ion Battery

• Charge the battery immediately after purchase using the following procedure.

• Up to three hours are needed to fully charge the rechargeable Li-ion battery. When fully charged, the battery will print about 300 pages.

1. Turn the printer off and install the battery.

2. Use the AC adapter and AC power cord to connect the printer to an AC

power outlet, or use the car adapter to connect the printer to a DC power outlet.

1POWER indicator 2 STATUS indicator

3. When the battery is fully charged, the STATUS indicator turns off.

Disconnect the AC adapter or car adapter from the DC connector.

Stopping Rechargeable Li-ion Battery Charging

To stop the battery charging, disconnect the AC adapter or car adapter from the DC connector.

Notes on Using the Rechargeable Li-ion Battery

 Fully charge the battery before use. Do not use it before it is fully

charged.

 High density (dark) printing discharges the battery faster than low

density printing. Adjust the print density setting in the printer driver’s dialog box or Printer Setting Tool (see the Online User’s Guide).

 The battery charging must take place in 32°F - 104°F (0°C - 40°C)

environments, otherwise the battery will not be charged, and the STATUS indicator will remain lit.

 If you use the printer when both the battery is installed and the AC

adapter or car adapter is connected, the STATUS indicator may turn off and charging may stop even if the battery has not been fully charged.

Rechargeable Li-ion Battery Characteristics

To ensure the highest performance and longest life from your the battery:

 Do not use or store the battery in a location exposed to extreme high or

low temperatures as it may discharge more quickly. This may happen when using a rechargeable Li-ion battery with a high charge (charged 90% or more) in a location exposed to high temperatures.

 Remove the battery when storing the printer for long periods of time.  Store batteries with less than a 50% charge in a cool dry place out of

direct sunlight.

 Recharge the battery every six months if it is stored for long periods of

time.

Connect the Printer to External Power

Connecting to an AC Power Outlet (Optional)

Connect the printer to a nearby AC power outlet to power the printer or charge the rechargeable Li-ion battery using AC power.

1. Connect the AC adapter to the printer.

2. Connect the AC power cord to the AC adapter.

3. Connect the AC power cord to a nearby AC power outlet

(100 - 240 VAC, 50 - 60 Hz).

1 AC adapter 2 AC power cord

The AC adapter and AC power cord are optional accessories. When purchasing, choose an adapter and power cord appropriate for the region where the printer will be used.

The indicators light and flash to indicate the printer’s status. Each indicator may light or flash in green, red, orange or blue.

Install Software to Your Computer or Mobile Device

Several printing methods are available depending on your printer model and the computer or mobile device you use to print from. Refer to the Online User’s Guide for more information and install other applications to your computer or mobile device as needed.

Installing the Printer Driver and Applications (When Using a Windows

To print from your Windows® PC or Mac, install the printer driver, P-touch Editor and other applications to your computer.

1. Visit our website (www.brother.com/inst/) and download the installer for

the software and documents.

2. Double-click the downloaded .exe file and follow the on-screen

instructions to proceed with the installation. Select the software you want in the installer's software selection window.

Updating the Printer Drivers and Applications

You can download the latest versions from the Brother Solutions Center website (support.brother.com/). We recommend you visit the website to make sure you have the latest version of the drivers and applications.

A software development kit (SDK) is available. Visit the Brother Developer Center (www.brother.com/product/dev/index.htm).

PC or Mac)

Printing

1. Open the document to be printed on your computer or mobile device.

2. Make sure the printer is correctly powered. Use a fully charged battery,

or connect the printer to an AC or DC power outlet.

3. Turn the printer on by pressing and holding the (Power) button for

about one second. The POWER indicator lights in green (if the printer is connected to an

AC or DC power outlet) or in orange (if the rechargeable Li-ion battery is used).

1 (Power) button 2 POWER indicator

4. Connect the printer to a computer or mobile device using USB,

Bluetooth or Wi-Fi. For more information, see the Online User's Guide.

5. Load paper. Use both hands to hold the paper straight, and then

carefully insert the paper into the printer’s input slot until the roller pulls it into the starting position. For best results, use genuine Brother paper.

Notes on Using Paper

You can set the paper type to [Cut Sheet], [Roll] or [Perforated Roll] in the printer driver.

Roll paper can be cut using the printer’s tear bar. Pull one edge of the ejected paper up and toward the other edge diagonally. *The tear bar is sharp. To avoid injury, do not touch the tear bar.

Clearing a Paper Jam

1. Carefully lift the release cover up to open it.

2. Carefully pull the paper out of the printer in either direction.

Connecting to a DC Power Outlet (Optional)

Connect the printer to your vehicle’s 12 V DC power outlet(cigarette lighter or similar) to power the printer or charge the rechargeable Li-ion battery using the vehicle’s DC power.

1. Connect the car adapter to the vehicle’s 12 V DC power outlet.

2. Connect the car adapter to the printer.

1 Car adapter

• The car adapter is an optional accessory.

• The voltage supplied by a vehicle may fluctuate, and printing speed may vary.

• The maximum valtage is 12 V DC.

• The car adapter plug is not compatible with other outlets that are not the 12 V cigarette type.

• When using the car adapter, the printer will only charge the battery to the maximum voltage provided by the vehicle and will time out after 9 hours.

Connect the Printer to a Computer or Mobile Device

The printer can be connected to your computer or mobile device using a USB cable or via a Bluetooth connection (PJ-762/PJ-763/PJ-763MFi only) or Wi-Fi connection (PJ-773 only). For more information, see the Online User’s Guide.

Connecting Using USB

1. Make sure the printer is turned off before connecting the USB cable.

2. Connect the printer end of the USB cable to the USB port on the side of

the printer.

3. Connect the other end of the USB cable to the USB port on the

computer.

Connecting Using Bluetooth (PJ-762/PJ-763/PJ-763MFi only)

• Follow the recommendations of the manufacturer of your Bluetooth-equipped devices (computers and mobile devices) or Bluetooth adapter and install any necessary hardware and software.

• The Bluetooth connection settings are saved even after the printer is turned off.

Use this procedure to pair the printer with the computer or mobile device using the Bluetooth management software.

1. Press and hold the (Power) button to turn the printer on, and then

press and hold the (Bluetooth) button.

2. Use your Bluetooth device management software to discover the

printer.

3. Close the release cover.

4. Insert paper and print again.

1Print surface

• The bottom edge of the paper must be parallel to the roller.

• Only one side of the paper can be printed on. Check the paper, and load it so that the smooth, thermal side faces down.

6. Print from the application.

The DATA indicator flashes in green to indicate that the printer is receiving data, and then the document is printed.

If necessary, change the printer settings in the printer driver’s dialog box or Printer Setting Tool. For more information, see the Online User's Guide.

Connecting Using Wi-Fi® (PJ-773 only)

1. Press and hold the (Wi-Fi) button for one second.

The (Wi-Fi) indicator on your printer starts flashing in blue once every three seconds.

2. Use your computer or mobile device to select the SSID of your printer

("DIRECT-*****_PJ-773"). If required, enter the password ("773*****").

For more information about connecting using Wi-Fi, see the Online User's Guide.

LED Indicators

NOTE

This condition may occur more often when the printer is used at high altitude (more than 10,000 ft (3,048 m)) due to a lower air density available to cool the printer.

NOTE

If the printer is connected via Wi-Fi (PJ-773 only), the connection is lost when the printer is turned off. When the printer is turned on again, it will take up to 15 seconds for Wi-Fi to become functional.

NOTE

The indicators light and flash to indicate the printer’s status. The symbols used in this section explain the meaning of the different indicator colors and patterns:

= Indicator is lit

= Indicator is flashing

= Indicator is lit or flashing in any color

(Off) = Indicator is off

Example: G = Indicator is flashing in green

POWER

(Off)

G/O

(Once

every

second)

DATA

(Once

every

second)

(Once

every two

seconds)

STATUS

every four

seconds)

every four

seconds)

(Off)

second)

(Off) Printer in idle mode

every two

seconds)

(Off)

(Bluetooth)1 (Wi-Fi)

(Off)

(Once

(Twice

(Once

every

(Off) Transferring data

(Off)

(Off) (Off) Printer in boot mode

(Once

G = Green O = Orange R = Red B = Blue

Description

Battery charging completed with the AC adapter or car adapter connected

Battery charging

Rechargeable Li-ion battery in use, battery charge is full

Rechargeable Li-ion battery in use, battery charge is half-full

Rechargeable Li-ion battery in use, battery charge is low

Rechargeable Li-ion battery in use, charge the battery

Battery charging while printer is turned off

Receiving data

Printing, or buffer contains unprinted data

Updating a template or program

Maintenance mode/ self printing/ cleaning

Printer cooling down

Communication error No template error Memory full error Access point search

error Access point

connection error Security error

STATUS

(Once every

second)

(Bluetooth)

(Wi-Fi) Description

(Once every

three

seconds)

(Once every

second)

(Once every

second)

(Once every

second)

Bluetooth on, connected

Pairing with Bluetooth

Bluetooth module error

Wi-Fi on, not connected

Wi-Fi on, connected

WPS setup

WPS setup failed

Wi-Fi module error

Description

Bluetooth indicator

POWER

RR R B

DATA

Wi-Fi indicator

POWER

RR R

PJ-762/PJ-763/PJ-763MFi only

PJ-773 only

When the AC adapter or car adapter is used to power the printer, the indicator is lit in green; when the rechargeable Li-ion battery is installed to power the printer, the indicator is lit in orange.

DATA

Indicator Warnings

Problem Solution

The POWER indicator does not light

Received data in buffer Print data is saved in the buffer. If the printer

Head or motor is cooling down

Data reception error With unstable communication, it may not be

Printer is in boot mode To resolve the issue, contact your Brother

The printer is receiving no power. If you are using AC or DC power, connect the AC adapter or car adapter correctly and turn the AC or DC power outlet on. If you are using a rechargeable Li-ion battery, make sure the battery is firmly installed in the printer and is fully charged.

recieves incomplete data (for example because of a lost Wi-Fi connection), printing will not start. Turn the printer off, and then turn it on again.

The thermal head or motor is too hot.

Head:

The printer stops and resumes printing only after the thermal head has cooled down. The head may become too hot if you are printing a large number of documents with high text content. If the thermal head becomes too hot, it may produce imaging on the paper in areas not intended to be printed. To avoid or delay overheating, use a lighter density setting, reduce the amount of black space being printed (for example, remove background shading and colors in graphs and presentation documents), and make sure the printer has adequate ventilation and is not located in an enclosed space.

Motor:

Continuously using the printer will cause the motor to heat up. If it becomes too hot, in this case, the printer will stop and resume printing after the motor has cooled down.

possible to receive data correctly. Improve the communication conditions, and then establish the connection again.

dealer or Brother customer service for assistance.

Troubleshooting

Paper Problems

Problem Solution

The paper is jammed in the printer

The paper feeds through the printer, but nothing appears on the paper

The paper does not feed even though the motor is running

Printed Image Problems

Problem Solution

The image is compressed and stretched in many places

See Clearing a Paper Jam.

Make sure you are using thermal paper. The print surface must face the back, when looking from the front of the printer.

The release cover must be completely closed. You must use genuine Brother thermal paper. Other paper may not feed through the printer correctly. If you still have problems, the printer may be damaged. Contact your Brother dealer or Brother customer service for assistance.

Make sure the release cover was not left open during printing. If it is open, close it completely. You must use genuine Brother thermal paper. Before loading paper, make sure it is not wrinkled.

Pages Do Not Print

Problem Solution

The DATA indicator remains lit in green but the printer does not print

The application should be sending data to the printer, but the DATA indicator does not light in green

 Printing of all received data is not completed.

Wait until it is finished.

 If paper is not loaded, load the paper.  If the printer does not print even though

paper is loaded, remove the paper, and then load it again.

 Try printing again after turning the printer off,

and then on again.

 There may be problems with sending simple

ASCII text data to the printer. If the CR/LF command is not at the end of lines or the form feed command is not at the end of the last line, the printer may be waiting for this data to be sent. Print another page, or press

the (Feed) button to feed the paper.

 The printer may have been started up in

mass storage mode (see the Online User’s Guide for more information). Turn the printer

off, and then turn it on again.

 With a USB connection:

1 Connect the USB cable firmly and correctly. 2 Try using another USB cable.

 With a Bluetooth connection (PJ-762/

PJ-763/PJ-763MFi only):

1 Check that the

in blue. If the turned off, the Bluetooth connection is not established. To establish a Bluetooth connection, refer to Connecting Using

Bluetooth (PJ-762/PJ-763/PJ-763MFi only).

2 Specify the correct Bluetooth settings in the

Printer Setting Tool (see the Online User’s Guide for more information).

 With a Wi-Fi connection (PJ-773 only):

1 Check that the

blue. If the turned off, the Wi-Fi connection is not established. To establish a Wi-Fi connection, refer to Connecting Using

Wi-Fi

2 Specify the correct Wi-Fi settings in the

Printer Setting Tool (see the Online User’s Guide for more information).

Pages Are Partially Printed

Problem Solution

The DATA indicator turns off while a page remains in the printer

The printer ejects a partially printed page, and the DATA indicator remains lit or flashing in green

The computer or mobile device may not have sent a full page of data. Try printing the document again. The computer or mobile device may have sent the wrong page size information, or the size of the loaded paper is wrong.

Use the correct paper size setting.

(Bluetooth) indicator is lit

(Bluetooth) indicator is flashing or

(Wi-Fi) indicator is lit in

(Wi-Fi) indicator is flashing or

(PJ-773 only).

RRR

(Off) (Off) (Off) Mass storage error

(Off) (Off) System error

Printer Maintenance

Cleaning the Platen Roller

Dirt and debris on the platen roller can cause the paper to be fed incorrectly (skewing the print image) and degrade the print quality (distorting the print image). Follow the procedure below to clean the platen roller:

1. Turn the printer on and make sure no paper is loaded.

2. Insert the cleaning sheet into the paper input slot. The text “CLEANING

SHEET” should be upright and face the front of the printer, as shown. The roller will pull the cleaning sheet into the starting position.

Confirm the Printer Settings

This feature is used to print a Letter-size report without connecting the printer to a computer or mobile device. (The report will fit on A4-size paper.)

The printer report contains the following information: The program version, device setting information, serial number, Bluetooth setting information (for PJ-762, PJ-763 or PJ-763MFi) and Wi-Fi setting information (PJ-773 only).

To print the printer settings report:

1. Turn the printer on and make sure no paper is loaded.

2. Press and hold the (Feed) button until the DATA indicator lights in

red.

3. Insert a piece of genuine Brother thermal paper into the printer’s paper

input slot. The report will print automatically, and then the printer will return to idle mode.

3. Remove the backing paper on the upper half of the cleaning sheet, as

shown.

Do not remove the backing paper from the lower half of the cleaning sheet.

4. Press the (Feed) button for more than two seconds. The printer will

feed and eject the cleaning sheet.

Cleaning the Printer’s Surface

To clean the printer's surface, wipe it with a dry cloth. Do not use a wet cloth or allow water to enter the printer. Do not use benzene, alcohol, paint thinner, or cleaners that are abrasive, alkaline, or acidic. Such cleaners may damage the printer’s surface.

Product Specifications

Model Name

Dimensions Approximately 10.04 (W) x 2.17 (D) x 1.18 (H)

Weight Approximately 1.06 lb. / 480 g (excluding

Printing

Method Direct thermal printing

Interface

USB USB Ver. 2.0 (Full Speed) (mini-B, Peripheral)

Bluetooth (PJ-762/PJ-763/PJ-763MFi only)

Wi-Fi (PJ-773 only)

Environment

Operating temperature 14°F - 122°F/-10°C - 50°C

Operating humidity 20 - 80% (No condensation)

Storage temperature -4°F - 140°F/-20°C - 60°C

Storage humidity 20 - 80% (No condensation)

PJ-722/PJ-723/PJ-762/PJ-763/PJ-763MFi/ PJ-773

in. / 255 (W) x 55 (D) x 30 (H) mm

battery, paper) Approximately 1.34 lb. / 610 g (including battery, excluding paper)

Printer class: Mass storage (2.5 MB of memory)

PJ-762/PJ-763

Ver 2.1 + EDR Class 1 Supported profiles: SPP, OPP, BIP, HCRP

PJ-763MFi

Ver 2.1 + EDR Class 1 Supported profiles: SPP, OPP, BIP, HCRP, iAP

• Wireless Direct: IEEE802.11g/n

• Ad-hoc Mode: IEEE802.11b/g/n

• Infrastructure Mode: IEEE802.11b/g/n

• WPS 2.0

Useful Internet Addresses

Brother Global website: www.brother.com Brother Developer Center: www.brother.com/product/dev/ For frequently asked questions (FAQs), troubleshooting tips and driver and application updates, visit the Brother Solutions Center: support.brother.com/