Bosch Carephone 50, ISA-50-MS User And Programming Manua

Carephone 50

ISA-50-MS

en User and Programming Manual

Carephone 50 Table of Contents | en 3

Bosch Security Systems User Manual ISA-50-MS V2 I 2008.02

Table of Contents

1Safety Notes 5

2Features 6

3 Scope of Delivery 7

4 Unit Description 8

5 Functions 8

5.1 Emergency Call Button 8

5.2 S Button 9

5.3 RF Transmitter 10

6 Taking Phone Calls 11

7 Emergency Call to a Call Centre 12

8 Emergency Call to a Private Phone 12

9 Cleaning 14

10 Device Acknowledgements 15

10.1 Light Signals 15

10.2 Voice Messages of the HTS50 16

11 Installation 18

11.1 Placing the HTS50 18

11.2 Connecting the HTS50 20

11.3 Connection Configuration 22

11.4 De-installation 23

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ISA-50-MS V2 I 2008.02 User Manual Bosch Security Systems

12 Programming 24

12.1 Programming Methods 24

12.2 Programming in Steps 25

12.3 Opening the Unit 26

12.4 Key Functions During Programming 26

12.5 Programming Procedure 27

12.6 The Main Programming Steps 28

12.7 Resetting the HTS50 to its factory defaults 36

13 Maintenance 36

14 Conformity 36

15 Replacing the Backup Battery 37

16 Battery Disposal 38

17 Technical Specifications 39

18 Appendix 41

18.1 Drilling Template 41

18.2 Programming Tables 42

Carephone 50 Safety Notes | en 5

Bosch Security Systems User Manual ISA-50-MS V2 I 2008.02

1Safety Notes

X Choose a non-slip surface on which to install the

Carephone 50 (HTS50).

X Do not install the unit near a central heating radiator. Do

not expose the unit to direct sunlight.

X Do not attempt to open the unit or the power adapter. For

repairs, contact your Bosch dealer.

X When unplugging the unit from the power outlet, never pull

on the power cord but always grip the power adapter.

X Never touch the power adapter with wet hands.
X The backup battery has a limited operating life and should

be replaced after approximately 3 years. Use original parts
only.

X Electrolytes or gases may be emitted from the battery

should it leak under exceptional circumstances. If this
happens, deactivate the unit by isolating it from the phone
network and power supply. Battery replacement must be
carried out by trained service personnel only.

X The manufacturer can accept no liability for damage

resulting from the improper use of the unit.

X Do not install any DECT telephones in the immediate

vicinity of the HTS50.

!

CAUTION! Read through the user manual carefully before using
the unit for the first time. It contains important information
about the connection, use and safety of the unit.

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ISA-50-MS V2 I 2008.02 User Manual Bosch Security Systems

2 Features

The Carephone HTS50 is used to transmit emergency calls over
the telephone network.
The person requiring emergency assistance activates a call by
pressing a button on the HTS50 or by using an RF transmitter.
This action establishes a telephone connection between the
person requiring assistance and the emergency call recipient,
enabling information to be exchanged and emergency
assistance measures to be initiated.
In addition, the HTS50 can be used to report an emergency
(when used in conjunction with a fire detector, for example).

The device has two basic operating modes:

1. The HTS50 forms part of a social alarm system that
consists of a call centre that can be reached at any time
using the Carephone. Emergency calls are sent to this call
centre.

2. The unit is operated as an individual phone. Emergency
calls are sent to private phones.

The HTS50 can be connected to up to 10 RF detectors.
The unit can also be programmed to initiate service calls
(e.g. "meals on wheels") at the touch of a button.

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Bosch Security Systems User Manual ISA-50-MS V2 I 2008.02

3 Scope of Delivery

1. HTS50

2. RF transmitter

3. Power adapter

4. Telephone cord

5. Getting started guide

6. Quick programming guide

7. User and programming manual

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ISA-50-MS V2 I 2008.02 User Manual Bosch Security Systems

4 Unit Description

1. Window

2. Grey S button

3. Red emergency call button

5Functions

5.1 Emergency Call Button

The emergency call button on the HTS50 is used to initiate an
emergency call. If you require help,
X press the emergency call button.

The call will be answered either by a person at the social alarm
monitoring centre or the private individual who takes the
emergency call.

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Bosch Security Systems User Manual ISA-50-MS V2 I 2008.02

5.2 S Button

Cancel emergency call

You can use the grey S button to cancel an emergency call,
e.g. if you have pressed the emergency call button by mistake.
To cancel an emergency call,
X press the S button until the unit announces stop.

To stop false alarms and emergency calls being made by
mistake, the HTS50 has a pre-alarm.
The pre-alarm is the waiting time which elapses after the alarm
button is pressed and during which the alarm is transmitted.
The time in which the pre-alarm can be cancelled (pre-alarm
time) can be programmed to suit your individual requirements.
The emergency call cannot be cancelled once the pre-alarm
time has expired.

Service call

The S button can also be programmed as a service button.
If you press the button and hold it (for at least 2 seconds), the
unit dials a call number that has been programmed for the
service call, e.g. "meals on wheels".
When this function is activated,
X press the S button until you hear the announcement

service call.

The service call number is dialled.

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ISA-50-MS V2 I 2008.02 User Manual Bosch Security Systems

Unit status

The S button lights up if there is a fault. To check the unit's
status,
X press the S button for at least 2 seconds.
The unit's status is announced.

5.3 RF Transmitter

The RF transmitter that is supplied with the HTS50 is used to
make emergency calls. It allows you to move around your home
freely within radio range, without having to sacrifice your safety
and security.

X Always carry the RF transmitter around with you whenever

you are home.

To make an emergency call using the RF transmitter,
X press the button on the RF transmitter.
The indicator light lights up once as confirmation.
The HTS50 sounds the announcement radio button and the
emergency call is sent.
The call will be answered either by a person at the social alarm
monitoring centre or by a private individual who takes the
emergency call.

An emergency call made in error can be cancelled during the
pre-alarm by pressing the S button on the HTS50, see
Section 5.2 S Button, Page 9.

!

CAUTION! The radio range between the RF transmitter and the
HTS50 depends largely on the environment in which the
devices are used. Test the range within your own home
environment!

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Bosch Security Systems User Manual ISA-50-MS V2 I 2008.02

6 Taking Phone Calls

The HTS50 can be programmed so that you can take phone
calls using the emergency call button on the unit or using the
RF transmitter. You can speak from anywhere in the room as
the HTS has a hands-free function.

Taking phone calls with the HTS50

To take a phone call with the HTS50,
X press the emergency call button when the phone rings.
To terminate the call,
X press the emergency call button again.

Taking phone calls with the RF transmitter

To take a phone call with the RF transmitter,
X press your RF transmitter when the phone rings.

To terminate the call,
X press your RF transmitter again.

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ISA-50-MS V2 I 2008.02 User Manual Bosch Security Systems

7 Emergency Call to a Call Centre

If you initiate an emergency call with your HTS50, it will usually
be forwarded to a social alarm call centre where it will be
processed.

How the emergency call is processed at the call centre

1. You send an emergency call using the HTS50 or the
RF transmitter.

2. The emergency call is transmitted.

3. An operator at the call centre takes your emergency call.

4. You speak to the operator.

5. The controller arranges for assistance to be dispatched
depending on the circumstances.

6. Wait until assistance arrives.

8 Emergency Call to a Private Phone

The HTS50 can be programmed to send an emergency call to a
private phone belonging to an individual such as a relative.
The emergency call from the HTS50 is received just like a
normal phone call.

How the emergency call is received on a private phone

1. You send an emergency call using the HTS50 or the RF
transmitter.

2. The emergency call is transmitted.

3. The phone of the person to whom the emergency call is
being sent rings.

4. The receiver must be picked up.

5. The HTS50 responds immediately with the announcement
call, call to the person rendering assistance.

6. This is followed by an announcement telling the person
about how the emergency call was made, e.g. with the
emergency call button or RF detector, and who made it.

7. The announcement can be repeated as often as required
by pressing the 2 key on the phone.

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Bosch Security Systems User Manual ISA-50-MS V2 I 2008.02

8. When the announcement ends, a speak/listening
connection in hands-free mode is set up between the
person calling for assistance and the person responding to
the call.

9. The call remains connected for approx. 3 minutes. Three
tones sound when the time has expired. There are two
options:

10. The emergency call can be terminated at any time by
pressing the 0 key.

11. The call can be extended by a further 3 minutes by
pressing the 1 key. The call can be extended as often as
required in this way. The call is terminated by pressing the
0 key.

i

NOTE! Instead of the unit ID, a personal message can be
recorded, e.g. This is Mrs Brown's emergency call unit..., see
Section 12.6 The Main Programming Steps, Page 28.

!

CAUTION! If you do not terminate an emergency call when
prompted to do so in the announcement by pressing the 0 key,
or if you do not extend the call by pressing 1 at the right time,
the call will not be properly processed. The HTS50 will
automatically dial the next emergency call number when the
existing emergency call has been cancelled.

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Key functions on the destination phone

The following list shows the other key functions on your phone
that can be used for an emergency call from the HTS50.

9Cleaning

– Regularly clean the surface of the HTS50 with a soft cloth.

If required, dampen the cloth lightly with a pH-neutral
cleaning product.

– Do not spray cleaning product onto the unit housing. The

surface of the housing can be damaged or destroyed by
abrasive products or products containing alcohol or
solvents.

– Never use: alcohol, cleaning products containing alcohol or

vinegar, cleaning products for glass or plastics,
disinfectants except Incidur®, methylated spirits,
petroleum ether, other aggressive agents.

– If necessary, remove the top cover of the HTS50 and clean

the spaces in between the buttons. The buttons can be
detached by applying light pressure.

Key Function

0 Terminate call with confirmation

1 Extend call by another 3 minutes

2 Repeat alarm message

3 Speak with normal volume to the HTS50

4 Listen to the HTS

5 Increase the volume at the HTS50 and speak to the HTS50

6 Reduce the volume at the HTS50 and speak to the HTS50

7 Full-duplex voice

8 Press 0 to acknowledge a repeated emergency call.

9 Reject and terminate call.

HTS50 dials the next number on the list.