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Page 2
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR VACUUM.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:
» Do not leave vacuum cleaner
when it is plugged in. Unplug
from outlet when not in use
and before servicing.
» Do not use outdoors or on
wet surfaces.
» Do not allow to be used as a toy.
Close attention is necessary when
used by or near children.
» Do not use for any purpose other
than described in this User’s
Guide. Use only manufacturer’s
recommended attachments.
» Do not use with damaged cord or
plug. If appliance is not working
as it should, has been dropped,
damaged, left outdoors, or
dropped into water, have it repaired
at an authorized service center.
» Do not pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. Do not run
appliance over cord. Keep cord
away from heated surfaces.
» Do not unplug by pulling on
cord. To unplug, grasp the plug,
not the cord.
» Do not handle plug or vacuum
cleaner with wet hands.
» Do not put any object into
openings. Do not use with any
opening blocked; keep openings
free of dust, lint, hair, and anything
that may reduce air flow.
» Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
» Turn off all controls before
plugging or unplugging
vacuum cleaner.
» Use extra care when cleaning
on stairs.
» Do not use to pick up flammable
or combustible materials (lighter
fluid, gasoline, kerosene, etc.)
or use in areas where they may
be present.
» Do not use vacuum cleaner in an
enclosed space filled with vapors
given off by oil base paint, paint
thinner, some moth-proofing
substances, flammable dust, or
other explosive or toxic vapors.
» Do not use to pick up toxic
material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not pick up anything that is
burning or smoking, such as
cigarettes, matches, or hot ashes.
» Do not use without filters in place.
» Do not pick up hard or sharp
objects such as glass, nails, screws,
coins, etc.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.
» Do not carry the vacuum cleaner
while it is running.
» Unplug before connecting
or disconnecting the
TurboBrush™ Tool.
Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our innovative products
with you. We want to make sure your vacuum works as well in two years as
it does today, so this guide has tips on using (page 6), maintaining (pages
7-9), and if there is a problem, troubleshooting (page 10).
In just a few simple assembly steps, you’ll be ready to vacuum. Flip to page
5 and let’s get started!
What’s In The Box?
Upper
Handle
Base Unit
Febreze®
Filter
(optional)
Hose
Extension
Wand
Lower
Cord Wrap
Crevice
Tool
(stored
inside
wand)
Combination
Dusting/Upholstery
Tool
TurboBrush®
Tool
THIS APPLIANCE HAS A
POLARIZED PLUG
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician to install a proper outlet. Do not change the plug in any way.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE
This model is for household use only.
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2
NOTE: Standard accessories may vary by model. To identify what should be included with
your purchase, please refer to the “Carton Contents” list located on the carton top flap.
Safety Instructions...........2
Product View ................4
Assembly ...................5
Operations ..................6
Maintenance & Care .......7-9
Troubleshooting ............10
Warranty ....................11
Service ......................11
Contact Information .........11
Product Registration ........12
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Page 3
Product ViewAssembly
WARNING
Do not plug in your vacuum until you are familiar with all instructions and operating
Insert handle into
vacuum base until
you hear a “click.”
3
Push hose end into
vacuum base until
you hear a “click.”
5
2
Push lower cord
wrap in, aligning
two tabs, then turn
clockwise (down)
to lock into place.
4
Wrap the hose up and
around, then slide end
into vacuum base.
Store TurboBrush® tool on front in
holder.
Store Crevice Tool inside Extension
Wand and store Extension Wand
on side of vacuum.
Store the Combination Dusting/
Upholstery Tool on opposite side.
NOTICE
Brush roll continues to turn while product is turned on and handle is in upright position. To
avoid damage to carpet, rugs, furniture, and flooring, avoid tipping vacuum or setting it on
furniture, fringed area rugs, or carpeted stairs during tool use.
NOTICE
With brush roll on, do not allow cleaner to sit in one location for an extended period of time,
as damage to floor can result.
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5
Page 4
Install Febreze® Filter*
*Included separately
WARNING
Before using your vacuum, make sure that the dirt tank is in locked position and that the
filter is in place. DO NOT operate your vacuum without the filter.
Empty Dirt Tank
WARNING
To reduce the risk of electrical shock, turn power switch o and disconnect polarized plug
from electrical outlet before performing maintenance or troubleshooting checks.
1
Press top of Dirt Tank
to release it from the
vacuum base.
NOTE: Your vacuum comes with a standard foam filter (yellow) located in the top of of the
dirt tank. A separate Febreze® foam filter (black) may also be packed in the box. Both are
washable. Over time, the Febreze® filter will begin to lose scent after use and washing.
2
To access the filter, twist
the top of tank counterclockwise to unlock and
reveal filter.
3
Replace standard yellow
foam filter with Febreze®
black foam filter to freshen
as you vacuum.
Power On & Settings
1
Turn the dial on the foot of the vacuum to desired
setting. If dial is difficult to turn, tilt vacuum back.
Bare Floor Setting -
For bare floors or low
pile carpet.
High Carpet Setting -
For high pile and most
shag carpet
2
Press down once on the red ON/
OFF pedal located on the lower
back of the vacuum to turn ON.
Press down again to turn OFF.
1
Empty once tank is full.
2
Press the release button
at the top of the tank to
remove it from the vacuum.
Clean Tank & Cyclone
1
3
Remove the Dirt
Tank and twist
its top counterclockwise to
unlock and pull
up to separate.
4
2
3
Hold dirt tank over a trash
tank and press lid release
button to empty. Close lid and
return tank to vacuum base.
Grab the top of the Cyclone
assembly to remove. Clean
with warm water and mild
detergent. Wipe inside of
tank with a damp cloth.
Do not reassemble until
completely dry.
5
Above Floor Cleaning
1
Pull hose up and out of
vacuum base to attach
your desired tool.
Febreze® and related trademarks are owned by the Procter & Gamble Company,
Cincinnati, Ohio and used under license by BISSELL Homecare, Inc.
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2
For extended reach, attach the
Extension Wand to the hose first
and then your desired tool.
click
Place the top back on
Align tabs on Cyclone
assembly with tank to
replace.
NOTE: Let parts dry completely before returning them to vacuum for use.
the Dirt Tank by aligning
the tab, then twist
clockwise to lock.
Return the fully-assembled
tank to the vacuum base
and press firmly until you
hear a “click.”
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Page 5
Filter
Check Brush & Belt
1
Press tank release button
and remove Dirt Tank.
4
Make sure the filter is
completely dry before
placing it back into the
tank top.
2
To access filter, turn top
of tank counter-clockwise
and pull up to separate.
5
Return the
tank’s top,
aligning
tabs and
twisting
clockwise
to lock.
3
Remove foam filter. Hand
wash in warm water; mild
detergent may be used if
desired. Rinse well and air
dry thoroughly. Replace
filter if necessary.
6
Return tank, pressing
firmly until you hear
a “click.”
WARNING
Do not operate vacuum with damp or wet filters, as well as without filters or the Dirt Tank in
place. Allow components to dry before reassembling the Dirt Tank.
In Step 1 and 5, you will need a
Phillips-head screwdriver.
1
Unplug vacuum, turn
over, and unscrew 5 silver
Phillips-head screws and
remove bottom cover.
4
2
Pull brush roll straight out
and slide belt off.
3
Inspect brush roll by placing
it on its end and spin. The
brush roll should spin freely,
multiple times by one flick.
If it doesn’t, replace brush
roll. Inspect belt, replace if it
appears damaged.
5
Place belt back on motor gear. Pull belt over the
brush roll and place back in. Position the brush roll
end opposite of the belt to line up with tab. The
end closest to the belt will slide in the tab without
needing any rotation.
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Re-attach bottom replacing
the 5 screws. Spin the brush
once by hand to self-center
the belt.
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Page 6
Troubleshooting
Warranty
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
ProblemPossible causesRemedies
Belt is broken or stretched
Brush Roll
doesn’t
rotate
Vacuum
won’t pick
up dirt
Dirt is
escaping
from the
vacuum
Vacuum is
hard to push
Brush Roll has lodged debris or
other entanglements, keeping the
brush from rotating
Filter is dirty
The Main Hose is not connectedLocate the Main Hose and reconnect
There is a crack or hole in the
Main Hose
The Brush Roll bristles are wornReplace the Brush Roll
There is a clog in the vacuumRemove debris and any other
The Dirt Tank is not seated correctly
The Dirt Tank is fullEmpty the Dirt Tank
Filters are missingCheck to see if the filter is in place
The Dirt Tank is not seated properly
Height adjustment knob is on
too low of a setting
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter
your model number in the search field.
Follow maintenance instructions on
checking brush and belt (page 9)
Check the Brush Roll and
remove debris, also check the belt
for any breaks or tears and replace if
necessary
Remove and rinse pre-motor filter,
allowing enough time for it to dry
properly before reinserting
by pushing the hose connection to
secure the latch
If there is a crack or hole, order a new
Main Hose from the BISSELL website
entanglements that may be
restricting its rotation
Press the Empty Button to release the
Dirt Tank and reseat properly
Press the Empty Button and remove
the Dirt Tank, then return it inserting
the bottom first and pivoting the
Dirt Tank towards the vacuum (listen
for a “click” sound indicating that it
snapped into place)
Place knob on highest setting and
determine if there is any difference
This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this warranty
or have questions regarding what it may
cover, please contact BISSELL Consumer
Care by E-mail or telephone as described
below.
Limited Two-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt
of the product BISSELL will repair or replace
(with new, refurbished, lightly used, or
remanufactured components or products),
at BISSELL’s option, free of charge from
the date of purchase by the original
purchaser, for two years, any defective or
malfunctioning part.
See information below on "If your BISSELL
product should require service."
This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other
use not in accordance with the User's Guide
is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES,
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE TWO-YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on
how long an implied warranty lasts so the
above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.
Service
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
Website:
www.BISSELL.com
E-mail:
www.BISSELL.com/email-us
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
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Page 7
Register your product today!
Registering is quick, easy, and offers you benefits over the lifetime of your product.
You’ll receive:
BISSELL Rewards Points
Automatically earn points for
discounts and free shipping on
future purchases.
Faster Service
Supplying your information now
saves you time should you need to
contact us with questions regarding
your product.
Product Support Reminders
and Alerts
We’ll contact you with any
important product maintenance
reminders and alerts.
Special Promotions
Optional: Register your email
to receive notice of offers,
contests, cleaning tips, and more!
Visit www.BISSELL.com/registration!
Visit the BISSELL website: www.BISSELL.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of purchase
date in the event of a warranty claim. See the Warranty page for details.
For cleaning tips and more visit www.BISSELL.com or find us at: