bintec elmeg T444 Operating Instructions Manual

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el meg T444

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Declaration of conformity and CE marks

This de vice meets the re quire ments of the fol low ing EC di rec tive R&TTE 6/3/EG:

»Di rec tive 1999/5/EC of the Eu ro pean Par lia ment and of the Coun cil of 9 March 1999 on ra dio equip ment and tele com mu ni ca tions ter mi nal equip ment and the mu tual rec og ni tion of their con for mity«.

You can also re quest this EC dec la ra tion of con for mity at the fol low ing Internet URL: http://www.bintec-elmeg.com.

The waste con tainer sym bol with the "X" through it on the de vice in di cates that the de vice must be dis posed of sep a rately from nor mal do mes tic waste at an ap pro pri ate waste dis posal fa cil ity at the end of its use ful ser vice life. You will find ad di tional in for ma tion on an in di vid ual re turn ing of the old ap pli ances un der www.bintec-elmeg.com.

cise source in for ma tion, re gard less of the me dia used (me chan i cal or elec tronic). Func tion de scrip tions in cluded in this doc u men ta tion which re fer to soft ware prod ucts of other man u fac tur ers are

based on the soft ware used and valid at the date the doc u men ta tion was pre pared or pub lished. The prod uct and com pany names used in this doc u men ta tion may be pro tected by trade marks.

Table of contents

De cla ra ti on of con for mi ty and CE marks.........................................2

PABX Des crip ti on ............................................1

Loss of po wer ........................................................1

Clea ning ...........................................................1

Sa fe ty no tes .........................................................1

Im por tant sa fe ty in for ma ti on for hand ling the PABX sys tem ..............................1

Sup por ted Fea tu res .....................................................2

Dis play / LEDs........................................................3

All LEDs lit ..........................................................4

All LEDs flas hing ......................................................4

Sym bols ...........................................................5

Sym bols used ........................................................5

Acous tic sig nals .......................................................6

In ter nal dial tone(421 Hz) .................................................6

Busy tone (421Hz)......................................................6

Po si ti ve ac knowled ge ment sig nal

(mi xed tone 421Hz und 320 Hz)..............................................6

Ne ga ti ve ac knowled ge ment sig nal

(mi xed tone 421Hz and 320 Hz)..............................................6

In ter nal rin ging sig nal (421 Hz) ..............................................6

Spe ci al dial tone (421 Hz and 316 Hz mi xed) .......................................6

Ex ter nal dial tone (425 Hz).................................................6

Call wai ting tone (421 Hz) .................................................6

Cal ling cy cles ........................................................7

In ter nal call, In ter nal call-back, in ter nal re call......................................7

In ter nal call, in ter nal call-back,

in ter nal re call with Clip...................................................7

Ex ter nal call, ex ter nal call-back,

ex ter nal re call ........................................................7

Ex ter nal call, ex ter nal call-back,

ex ter nal re call, call with CLIP ...............................................7

Com mu ni ca ti on data over flow ..............................................7

Sys tem te le pho nes at the in ter nal ISDN port ............................8

Sys tem te le pho nes .....................................................8

Con fi gu ra ti on of sys tem te le pho nes via the PABX ....................................8

In ter com ...........................................................8

Ac ti va te / in hi bit in ter com cal ling.............................................8

PABX sys tem menu ...........................................9

The fol lo wing fea tu res are avai la ble in the sys tem menu:.................................9

Te le pho ne di rec to ry.....................................................9

Fol low me ..........................................................9

Di rect dial-in.........................................................9

call mo des .........................................................10

Cost log ging ........................................................10

(LCR) ............................................................10

Ma king Calls ...............................................11

Di rect ex chan ge line ac cess ................................................11

calls .............................................................11

Ac cep ting calls .......................................................11

Ac cep ting a call (Pick-up).................................................11

Call pick-up from ans we ring ma chi ne..........................................12

Table of contents

Ma king in ter nal calls ..........................................13

Ma king in ter nal calls wit hout »Di rect ex chan ge line ac cess« ..............................13

Ma king in ter nal calls with »Di rect ex chan ge line ac cess« ................................13

An noun ce ment.......................................................13

Ma king an an noun ce ment ................................................13

En ab ling / in hi bi ting an noun ce ments ..........................................13

En ab ling / In hi bi ting an noun ce ments at te le pho nes..................................13

Ma king out si de calls ..........................................14

The user...........................................................14

Ma king out si de calls at au to ma tic ex chan ge line ac cess .................................14

Ma king ex ter nal calls with pre fix code .........................................15

Te le pho ne in ter lock ....................................................15

Trunk group (rou ting di scri mi na ti on) ........................................15

Spe ci fic trunk bund le se lec ti on ............................................15

ISDN ,POTS ........................................................15

ISDN, POTS, SIP-pro vi der ................................................15

Call wai ting.........................................................15

En ab le / In hi bit Call Wai ting for a Furt her Call .....................................15

En ab le / in hi bit call wai ting................................................16

Au to ma tic com ple ti on of call...............................................16

Au to ma tic com ple ti on of call to busy sub scri ber ....................................16

Au to ma tic com ple ti on of calls on no re ply ........................................16

Pro gram ming an au to ma tic »Com ple ti on of Call on No Ans wer« for ana log pho nes .................16

Pro gram ming an au to ma tic »Com ple ti on of Call on Busy« for ISDN pho nes .....................17

Pro gram ming an au to ma tic »Com ple ti on of Call on No Ans wer« for ISDN pho nes .................17

De le ting au to ma tic com ple ti on of call for ana log pho nes ................................17

De le ting an au to ma tic »Com ple ti on of Call on No Ans wer« with ISDN pho nes ....................17

Cal ling se ve ral te le pho nes (team call) .........................................17

De fi ning Your Own Num ber for the Next Call ......................................18

Sup pres sing trans mis si on of your own num ber ....................................18

No ting an ex ter nal ISDN con nec ti on ..........................................18

Can ce ling »No ting an ex ter nal ISDN con nec ti on....................................19

Speed dia ling from the te le pho ne di rec to ry.......................................19

Aut ho ri za ti on for dia ling from the te le pho ne di rec to ry.................................19

Rea ding/loa ding the te le pho ne di rec to ry ........................................19

Sho wing na mes in the dis play of the sys tem te le pho ne .................................20

Speed dia ling from the te le pho ne di rec to ry.......................................20

Call de flec ti on du ring re gu lar sig na ling (Call De flec ti on)................................20

For war ding ex ter nal calls to ex ter nal par ties ......................................20

Di rect dial-in ........................................................20

Pre pa ring and ac ti va ting a di rect call with set num bers .................................21

Ac ti va ting di rect dial-in..................................................21

De le ting a di rect dial-in num ber .............................................21

Voi ce an noun ce ment ...................................................21

Room mo ni to ring .....................................................21

En ab ling room mo ni to ring for an in ter nal te le pho ne ..................................22

Room mo ni to ring from an in ter nal te le pho ne .....................................22

Room mo ni to ring from ex ter nal te le pho nes ......................................22

You are at an ex ter nal te le pho ne. ............................................22

Tra cing (Ma li ci ous call iden ti fi ca ti on)..........................................23

Al lo ca ting Pro ject Num bers ...............................................23

As sig ning a pro ject num ber for a call you in itia te ....................................23

Pro ject num ber for an ex ter nal call from an ISDN ter mi nal de vi ce ...........................23

Table of contents

Pro ject num ber for an ex ter nal call ............................................23

Key pad functi on (»Net di rect«) .............................................24

In itia ting the key pad functi on ..............................................24

Mul ti functio nal de vi ce ..................................................24

Ne ver Out of Touch ...........................................25

Call for war ding.......................................................25

Call for war ding by the PABX ...............................................25

Call for war ding in the ex chan ge .............................................25

The re are three dif fe rent va riants of call for war ding: ..................................25

Ac ti va ting call for war ding ................................................25

De ac ti va ting call for war ding ...............................................26

Call for war ding in teams .................................................26

Fol low me (call for war ding from anot her te le pho ne) ..................................26

In ter nal con fi gu ra ti on of call for war ding (Fol low me, in ter nal) ............................26

In ter nal de-ac ti vat ion of call for war ding (Fol low me, in ter nal and ex ter nal) .....................26

Set ting up/de ac ti va ting call for war ding from an ex ter nal lo ca ti on (ex ter nal Fol low me) ...............27

You are lo ca ted at an ex ter nal te le pho ne. .........................................27

Set ting up call for war ding from an ex ter nal lo ca ti on ..................................27

Can ce ling call for war ding from an ex ter nal lo ca ti on (can ce ling Fol low me from an ex ter nal lo ca ti on) .......27

Mo ni to ring costs ............................................28

Call data re cords ......................................................28

Call data re cord over flow .................................................28

ISDN ter mi nals.......................................................28

Ana log ter mi nal de vi ces..................................................28

Char ge coun ter.......................................................28

Sys tem te le pho nes .....................................................29

Trans mis si on of com mu ni ca ti on costs by the net work ser vi ce pro vi der .......................29

Call ac count (char ge li mi ta tion, po cket mo ney ac count) ................................29

No tes ............................................................29

Least Cost Rou ting (LCR) .................................................29

LCR Pro fes sio nal fea tu res.................................................30

Im por tant no ti ce for using the LCR pro ce du re......................................30

Ope ra ti on ..........................................................31

Ac ti va ting the LCR pro ce du re ..............................................31

De ac ti va ting the LCR pro ce du re .............................................31

Block dia ling (Aust ria) ..................................................31

PABX Set tings ..............................................32

Ac ti va ting and de ac ti va ting call sig na ling for ana log ter mi nal de vi ces ........................32

De ac ti va ting call sig na ling for ana log ter mi nal de vi ces(In hi bi ting calls ON) .....................32

Ac ti va ting call sig na ling for ana log ter mi nal de vi ces(In hi bi ting calls OFF) ......................32

Teams ............................................................32

Call to busy team mem ber (»Busy on Busy«) .......................................32

En ab ling / In hi bi ting a member’s pho ne wit hin a team .................................32

En ab ling / In hi bi ting sub scri bers wit hin a team (log-in, log-off) ............................33

En ab le / in hi bit mem ber(s) in all teams (log-in, log-off) ................................33

Swit ching team call day/night as signments (call dis tri bu ti on) .............................33

Swit ching all call mo des..................................................33

Swit ching day/night team call as signment for all teams .................................33

Swit ching team call as signments (day and night) for one team .............................34

Fea tu res wit hout user ac ti on .....................................35

SMS (short mes sa ges) ...................................................35

Trans mis si on of user-de fi ned cha rac ters (UUS1) ...................................35

In for ma ti on from the ISDN net work (MWI) ......................................35

Table of contents

Au to ma tic chan geo ver of aut ho ri za ti on for ex ter nal calls ...............................36

Ex ten ded adres sing (Sub-ad dres sing) ..........................................36

Ca len dar ..........................................................36

Ex am ple: ..........................................................37

Park .............................................................37

Data pa cket trans fer (X.31) ................................................37

Pro tec ti on of data link...................................................37

Emer gen cy call prio ri ty ..................................................37

Dial ran ges .........................................................38

Time ac cep tan ce ......................................................38

Con duc ting calls with se ve ral sub scri bers .............................39

In qui ry call .........................................................39

Call wai ting.........................................................39

Ac cep ting a call (en te ring into an in qui ry call) ......................................40

Re fu sing a call .......................................................40

Ac cep ting a call ......................................................40

Trans fer calls ........................................................40

Trans fer ring calls in ter nal ly wit hout ad van ce no ti ce .................................40

Trans fer ring calls with ad van ce no ti ce .........................................40

Con nec ting (ECT) .....................................................41

Trans fer wit hin the PABX ................................................41

Trans fer in the ex chan ge .................................................41

Con nec ting .........................................................41

Con nec ting a wai ting sub scri ber with se ve ral sub scri bers on hold ...........................41

Bro ker`s call ........................................................42

Three-par ty con fer en ce call................................................42

In itia te a three-par ty con fer en ce call ..........................................42

Sys tem park ed in qui ry ..................................................43

In itia ting a sys tem-park ed in qui ry ...........................................43

Ac cep ting a sys tem-park ed in qui ry ...........................................44

Functi on keys for calls on hold (park keys) ........................................44

Mo di fied code num bers .................................................44

In stal la ti on................................................45

In stal la ti on of the PABX ................................................45

Con tents: ..........................................................45

In stal la ti on se quen ce ...................................................45

This sec ti on gi ves you step-by-step in struc tions on how to in stall your PABX. It is im por tant that you ad he re to the

in stal la ti on se quen ce gi ven here..............................................45

Con nec tions to the PABX sys tem ............................................47

View in si de the PABX sys tem ..............................................47

Ter mi nals of the PABX ..................................................48

In ter nal ISDN con nec ti on.................................................48

Ana log con nec tions ....................................................48

As signment of the RJ12 jack ...............................................48

USB/PC in ter fa ce .....................................................49

Ether net con nec ti on LAN1 ................................................49

Con nec ting the DSL mo dem to the Ether net (10Ba seT) port) .............................49

Mo du les..................................................50

Mo du le in stal la ti on ....................................................50

In stal la ti on of the mo du le el meg M 1 POTS .......................................50

Ex ter nal POTS Con nec ti on ................................................51

Functio nal ground .....................................................51

In stal la ti on of the mo du le el meg M 2 a/b .........................................51

Table of contents

In stal la ti on of the mo du le el meg M 4 DSP ........................................52

Com mis sio ning the pho ne part....................................53

Pho ne num ber plan ....................................................53

In ter nal num bers: .....................................................53

De fault set ting .......................................................53

In iti al start up (te le pho ne ope ra ti on)...........................................55

Con fi gu ra ti on using a te le pho ne .............................................55

You can set the fol lo wing fea tu res:............................................56

PIN 1 / PIN 2 ........................................................56

Chan ging PIN .......................................................56

Be gin the con fi gu ra ti on pro ce du re (see page 55). ....................................56

Set ting up cost mo ni to ring ................................................56

Clea ring the char ge coun ters for one or all of the users .................................56

Set ting up / de le te call ac counts .............................................57

De le ting call ac counts ...................................................57

Char ge li mi ta tion On/ Off.................................................57

Set ting the date and the time ...............................................57

En ab ling/ in hi bi ting re mo te ac cess ...........................................57

En ab le / in hi bit the re mo te ac cess aut ho ri za ti on.....................................57

Res to ring set tings (Re set of the PABX sys tem)......................................57

Re set ting set tings to in iti al sta te .............................................57

Re set ting the fea tu res for one in ter nal sub scri ber or for all ...............................58

Con fi gu ra ti on by the spe cia li zed dea ler .........................................58

Re mo te ac cess .......................................................58

Re mo te ac cess with call to the dealer’s ser vi ce cen ter ..................................58

Re mo te ac cess with call to the dealer’s ser vi ce cen ter ..................................59

En ab le the PABX for dial-in by the ser vi ce cen ter ....................................59

Con ti nu ous en ab ling of PABX for dial-in by ser vi ce cen ter ...............................59

En ding an ac ti ve, in co ming re mo te ac cess con nec ti on .................................59

In hi bit re mo te ac cess ...................................................60

Com mis sio ning an IP-pho ne for a DSP mo du le ..........................61

In iti al start up .......................................................61

Langua ge set ting ......................................................61

Se lec ting a cal ling tone ..................................................61

Se lect a time zone .....................................................61

First log-in .........................................................61

PABX and PC ..............................................63

Con tents of the CD-ROM .................................................63

Pro grams for con fi gu ring the PABX...........................................63

Pro fes sio nal Con fi gu ra tor: ................................................63

Char ge Ma na ger: .....................................................63

Te le pho ne Di rec to ry Ma na ger:..............................................63

Con trol Cen ter: .......................................................63

Downlo ad Ma na ger: ....................................................63

TAPI-Con fi gu ra tor: ....................................................63

LCR Pro fes sio nal......................................................64

Ap pli ca ti on pro grams .........................................65

Dri vers ..................................................66

TAPI in the LAN: .....................................................66

CAPI in LAN:........................................................66

Table of contents

In stal la ti on in struc ti on for Wind ows 98 ........................................66

In iti al in stal la ti on .....................................................66

In stal ling the dri ver: ....................................................66

Re mo ving the de fault dri ver ...............................................67

CAPI dri ver (Com mon ISDN Ap pli ca ti on Pro gram ming In ter fa ce): .........................67

Im por tant for In stal la ti on of the CAPI dri ver ......................................67

In stal ling pro grams from the CD.............................................68

Sys tem re qui re ments: ...................................................68

In stal la ti on in struc tions: .................................................68

When the file is start ed the wel co me screen of the CD is dis play ed. ...........................68

Con fi gu ra ti on with a PC ........................................69

You can pro gram your pabx over the LAN, USB or via the in ter nal ISDN con nec ti on. ................69

Pro fes sio nal Con fi gu ra tor.................................................69

Des crip ti on of the rou ter functions .................................70

Sys tem Re qui re ments for Wind ows ...........................................70

Sys tem re qui re ments: ...................................................70

In iti al Com mis sio ning and Mi ni mum Con fi gu ra ti on .................................70

Con nec ting the DSL mo dem to the Ether net (10Ba seT) port ..............................70

Con nec ting a pcs via USB .................................................70

Con nec ti on of a PC through Ether net or Fast Ether net .................................71

Con nec ting se ve ral PCs via Ether net...........................................71

Con fi gu ring the PCs ....................................................72

IP ad dres ses ........................................................72

You can con fi gu re the fol lo wing pa ra me ters:......................................72

De fault TTL.........................................................72

MTU.............................................................72

DHCP lea se time ......................................................72

De fault gate way ......................................................72

Do main Suf fi xes ......................................................72

Net bi os Name Ser vers ...................................................73

Time Ser vers ........................................................73

DNS Ser vers ........................................................73

DHCP ser ver and IP ad dres sing .............................................73

Con fi gu ra ti on of the In ter net Ser vi ce pro vi ders (ISP)..................................74

In ter net-by-Call ......................................................74

Dis con ti nuing an In ter net con nec ti on..........................................75

Using a fall back ......................................................75

You have con fi gu red three ISPs: .............................................75

Fi re wall ...........................................................76

Costs for In ter net con nec tions ..............................................77

Dial-in into the LAN (RAS) ................................................77

Ap pen dix .................................................79

Trou bles hoo ting .....................................................79

Tech ni cal spe ci fi ca tions ........................................81

PABX: ............................................................81

ISDN con nec tions: .....................................................81

Ana log ports: ........................................................81

USB port: ..........................................................81

Ether net con nec tions: ...................................................81

In dex ............................................................83

Brief des crip ti on of functions.....................................87

Pick-up of the call .....................................................87

Table of contents

Ma king in ter nal calls ...................................................87

Ma king out si de calls ....................................................87

Tem po ra ri ly sup pres sing trans mis si on of your own num ber (CLIR) .........................87

Dia ling pho ne num bers from the pho ne di rec to ry....................................87

For war ding a call (con nec ting)..............................................87

Bro ker`s call ........................................................87

Com ple ti on of call .....................................................87

Three-par ty con fer en ce call................................................88

Call wai ting.........................................................88

An noun ce ment.......................................................88

Call mo des .........................................................88

Call mo des for teams ...................................................88

Call for war ding.......................................................88

Fol low me..........................................................88

Room mo ni to ring .....................................................88

In hi bi ting calls .......................................................88

Ma li ci ous call iden ti fi ca ti on (MCID) ..........................................89

Pro ject num bers ......................................................89

Ans we ring ma chi ne:....................................................89

Mul ti functio nal de vi ce ..................................................89

Key pad functions .....................................................89

Sys tem park ed in qui riy ..................................................89

Table of contents

PABX Des crip ti on

The PABX sys tem is an ISDN te le com mu ni ca tions sys tem at an ISDN point-to-mul ti point or point-to-point con nec ti on that em ploys the Eu ro ISDN pro to col (DSS1). Ana log ter mi nal de vi ces can be con nec ted via in te gra ted jacks. The PABX sys tem is al so equip ped with an in ter nal ISDN port, al lo wing an ISDN ter mi nal de vi ce to be con nec ted at its RJ45 jacks. Fi xed cab ling using ter mi nals is al so pos si ble for ana log con nec tions. Two ana log ports are rou ted out via a com mon RJ45 jack. As signment of in ter nal pho ne num bers is free ly con fi gu ra ble bet ween 00... 99. Cal ling using ana log ter mi nal de vi ces should be con duc ted using the to ne dia ling (DTMF) me thod, and the se de vi ces should be equip ped with a Flash key. Ana log ter mi nal de vi ces that use pul se dia ling can not be used for functions or codes. Plea se no te that the but tons on so me ISDN ter mi nals avai la ble on the mar ket may li mit the use of the fea tu res pro vi ded by the PABX sys tem. All ter mi nal devices connected to the system must be »TC Terminals Guideline« or »R&TTE Guideline« approved.

The PABX sys tem al so pro vi des all of the functions ne ces sa ry for high-speed In ter net ac cess for a sing le pcs, or for com ple te LANs via xDSL or ISDN. He re the fi re wall in te gra ted in to the PABX sys tem, to get her with the NAT (net work ad dress trans la ti on) functi on, pro vi des the ne ces sa ry se cu ri ty; the functions DHCP ser ver and DNS proxy en su re that the sco pe of con fi gu ra ti on, both for your PABX system and your PC, is kept to a minimum.

In ter net ac cess for all of the PCs con nec ted to the PABX sys tem is pro vi ded via one sing le con nec ti on (SUA - sing le user ac count); on ly one set of ac cess da ta is re qui red from your In ter net ser vi ce providers (ISP).

Loss of power

Du ring a loss of po wer you can in itia te or re cei ve calls at an ISDN or sys tem te le pho ne ca pa ble of emer gen cy ope ra ti on. Ot her te le pho nes or ter mi nal de vi ces can not be rea ched as long as power is down.

In the event of a loss of po wer, all sto red con tents (pro gram and ap pli ca ti on da ta) are re tai ned in the PABX wit hout any chan ges. The in ter nal clock for the pho ne sys tem is set au to ma ti cal ly via the ISDN port on the next external call.

Cleaning

You can cle an your PABX wit hout any dif fi cul ties. Use a slight ly mois te ned cloth or an an ti-sta tic cloth for this. Do not use any sol vents! Ne ver use a dry cloth; Elec tro sta tic char ges could da ma ge the elec tro nics in the sys tem. Al ways en su re, ho we ver, that no moi stu re pe ne tra tes in to your PABX, as this could result in damage to the PABX.

Sa fe ty no tes

Important safety information for handling the PABX system

· Un aut ho ri zed ope ning of the PABX and im pro per re pairs may re sult in risk of in ju ry for the user.

Note At ten ti on: Un plug the 230 V AC plug-in po wer supp ly be fo re re mo ving the en clo su re co ver of the PABX and wor king on the ca ble ter mi nal bay. Re pla ce the top on the PABX be fo re plug ging the po wer con nec tor back in.

Note Plug the plug-in po wer supp ly unit into the 230 V ~ so cket so that the con nec ting cord to the PABX sys tem points downward.

Sa fe ty no tes PABX Des crip ti on

· Do not ex po se the in si de of the PABX or the plug-in po wer supp ly to any li quids. this would pose a risk of

elec tri cal shock. and can also de stroy the de vi ces.

· You should not con nect or dis con nect any li nes du ring thun ders torms.

· Only ter mi nals with SELV and/or which com ply with ETS 300047 may be con nec ted to the PABX sys tem.

This re gu la ti on is ful fil led when ap pro ved ter mi nal de vi ces are used as intended.

· The dis tan ce bet ween the plug-in po wer supp ly unit and the PABX and to the ISDN con nec ti on should not

ex ceed 1. 5 me ters so that stan dard con nec ting li nes can be used.

· The PABX is ope ra ted with 230 V AC using the plug-in po wer supp ly unit. Plea se en su re that the elec tri cal

out let (groun ding out let) for the PABX (and for ad di tio nal de vi ces whe re re qui red) is in stal led such that it is free ly ac ces si ble at all ti mes and that it is in stal led by a qua li fied elec tri ci an to pre vent any risks of per so nal or ma te ri al in ju ry/da ma ge! Whe re at all pos si ble, pro vi de a se pa ra te po wer cir cuit for the 230 V con nec ti on of your PABX sys tem; This pro tects your PABX from short-cir cuits that may occur in other in-house equipment.

· We re com mend in stal ling an over lo ad pro tec ti on to pro tect your PABX against sur ge that can so me ti mes

oc cur du ring thun ders torms. For furt her in for ma ti on plea se con tact your local electrician.

· To pre vent mu tu al in ter fer en ce, do not in stall your PABX sys tem in the im me di ate vi ci ni ty of elec tro nic de -

vi ces such as ste reo equip ment, elec tro nic office equip ment or mi cro wa ve units. Avoid in stal ling your PABX near sour ces of ex ces si ve heat, e.g. ra di ators or in rooms with ex ces si ve hu mi di ty. The am bient tem pe ra tu re at the lo ca ti on whe re the sys tem is ope ra ted must be bet ween 5 to 176° C.

Supported Features

The fol lo wing ISDN fea tu res are sup por ted by the PABX sys tem at the ex chan ge of the net work ser vi ce pro vi der; so me of the se may ha ve to be ap plied for at your ser vi ce provider.

· HOLD: Hold / Broker’s call

· ECT: Call swit ching

· 3PTY: Three-par ty con fer en ce call

· CD: Call de flec ti on (for war ding of calls)

· PR: Parti al Re rou ting. In di vi du al call for war ding for ter mi nal de vi ces at a point-to-point connection

· CLIP / CLIR: Ac ti vat ion/De ac ti vat ion of cal ler ID to par ty being called.

· COLP / COLR: Ac ti vat ion/De ac ti vat ion of cal led par ty ID to caller.

· AOCD: Trans mis si on of char ge costs du ring a call.

· AOCE: Trans mis si on of costs of call at end of call.

· AOCS: Trans fer of ta riff in for ma ti on du ring the cal ling pha se, for ex am ple for pay phones.

· CCBS: Com ple ti on of call to busy sub scri ber, as soon as sub scri ber is avai la ble.

· CCNR: Call-back to avai la ble sub scri ber as soon as that par ty has lif ted and re pla ced the hand set.

· MCID: Ma li ci ous cal ler ID (tra cing).

· CFB / CFU / CFNR: Call for war ding.

· UUS1: Trans mis si on of user-de fi ned text mes sa ges.

· SUB: Ex ten ded ad dres sing for a ter mi nal de vi ce.

· X.31: Sup port for pa cket data (V-25) on the D-chan nel, for ex am ple for elec tro nic cas hiers.

PABX Des crip ti on Sa fe ty no tes

· SMS in the fi xed-line net work.

Note Plea se note that some of the fea tu res des cri bed in the se ope ra ting ma nu al must be ap plied for at your ser vi ce pro vi der.

Display / LEDs

Po wer Rea dy for ope ra ti on in di ca tor.

Green lit: When the PABX is rea dy for ope ra ti on. Green flas hing: When 480 data re cords have been sa ved in the char ges me mo ry of the PABX

ISDN / POTS

In di ca tes the al lo ca ti on of each B chan nel for the ex ter nal ISDN con nec ti on.

Green lit: ISDN port rea dy for ope ra ti on or POTS-mo du le plug ged in Green flas hing: One B chan nel busy, or an exi sting con nec ti on via the POTS mo du le Green fli cke ring: Two B-chan nels busy

DSL In di ca tes the functi on of the DSL rou ter:

Green lit: DSL con nec ti on estab lis hed Green fli cke ring: Data link estab lis hed

LAN In di ca tes the net work con nec ti on sta tus:

Green lit: 100Mbit/s net work con nec ti on estab lis hed Green fli cke ring: 100Mbit/s data link Oran ge lit: 10Mbit/s net work con nec ti on estab lis hed Oran ge fli cke ring: 10Mbit/s data link Red fli cke ring: Net work link col li si on

USB In di ca tes the sta tus / ac ti vi ties on the USB port.

Not lit: The USB port of the PABX sys tem is not rea dy for ope ra ti on at the con nec ted

PC (not log ged in, or not re cog ni zed), or when the PC/USB port is in the sus pen ded mode.

Green lit: The USB port of the PABX sys tem is rea dy for ope ra ti on at the con nec ted PC

(USB dri ver ac ti ve). PC ap pli ca tions that run via the USB con nec ti on can be started.

Green fli cke ring: Data is being ex chan ged via the USB port. For ex.: CAPI ap pli ca ti on pro -

grams, CTI ap pli ca tions or new soft wa re downlo ad into PABX system.

Sa fe ty no tes PABX Des crip ti on

All LEDs lit

New firm wa re not pro per ly iden ti fied by the PABX. Plea se re pe at the ope ra ti on.

All LEDs flashing

New firm wa re being downloa ded in to the PABX. Do not re mo ve the plug-in po wer supp ly unit for the PABX sys tem du ring this pha se, as it can re sult in da ta being lost in the PABX.

PABX Des crip ti on Sa fe ty no tes

Symbols

Plea se no te: Dif fe rent ter mi nal de vi ces will not ne ces sa ri ly ha ve the sa me di al to nes, rin ging sig nals or pro ce du res for use.

Symbols used

b Lift up the hand set, ac ti va te hands free cal ling, or start in itia li zing se lec ti on.

g This sym bol in di ca tes the call sta tus.

a Re pla ce the hand set of your pho ne in the car ria ge, or the te le pho ne is idle.

l In di ca tes sig na ling at a ter mi nal de vi ce, for ex am ple your pho ne rings.

t You can dial the de si red num ber.

1x0 *#

Dial a spe ci fied code, num ber or cha rac ter.

=x)~ Dial a code or a cha rac ter.

R Prompts you to press the flash key (sig nal key).

q In di ca tes that an ac knowled ge ment sig nal can be he ard in the hand set.

d In di ca tes a con fer en ce call.

# When you en ter the num ber for dia ling via an SIP pro vi der, dia ling is not per for med un til around 5 se -

conds af ter the last di git has been en te red. Dia ling is per for med im me di ate ly when you press the # key af ter en te ring the num ber. In this case, the ter mi nal de vi ce must also be ca pa ble of dia ling into the pho ne sys tem with the #.

Sa fe ty no tes PABX Des crip ti on

Acoustic signals

The fol lo wing to nes des cri be sig na ling for the PABX when using ana log te le pho nes.

Internal dial tone(421 Hz)

//___//___//________//___//___//________//___//_______// You will hear this dial tone af ter lif ting the hand set for »cal -

ling ex ter nal par ties with line ac cess di git«. This sig nal in di ca tes that you can dial a num ber. Af ter 40 se conds this sig nal chan ges to the busy sig nal; hang up the hand set and then lift it up again. You will then hear again the in ter nal dial tone.

Busy tone (421Hz)

//____//____//____//____//____//____//____//____//___//_ You will hear this sig nal, when the cal led ex ter nal or in ter nal

ex ten si on is busy.

Positive acknowledgement signal (mixed tone 421Hz und 320 Hz)

///////_________________________________________________ The po si ti ve ac knowled ge ment sig nal in di ca tes that your in -

put has been accepted.

Negative acknowledgement signal (mixed tone 421Hz and 320 Hz)

///___///___///___///___///___///___///___///___///___// If you hear this tone, the se lec ted functi on can not be used or

the fea tu re has not been con fi gu red or has been can ce led.

Internal ringing signal (421 Hz)

//////////_______________________________________/////// This sig nal in di ca tes that the te le pho ne of the ex ter nal or in -

ter nal ex ten si on is ringing.

Special dial tone (421 Hz and 316 Hz mixed)

//___//___//________//___//___//________//___//_______/ This sig nal in di ca tes that your pho ne has been set for call re -

rou ting.

External dial tone (425 Hz)

//////////////////////////////////////////////////////// A con ti nu ous sig nal that you hear when you have en ga ged the

ex ter nal ISDN con nec ti on.

Call waiting tone (421 Hz)

//___//_____________//___//_____________//___//_________ Call wai ting tone. This tone sig nals that an ex ter nal par ty is

cal ling you du ring an on going call. The call wai ting sig nal is soun ded for a ma xi mum of. 30 seconds.

Time in ter vals of the sig nals in se conds

//////////__________//////////__________/////////_______

1 2 3 4 5

PABX Des crip ti on Sa fe ty no tes

Calling cycles

The fi gu res be low show the du ra ti on of the cal ling cy cles when using ana log te le pho nes.

Internal call, Internal call-back, internal recall

////____////_____________________________////___///_____ In ter nal call: You are cal led eit her di rect ly, or in an in qui ry

call by an in ter nal user. In ter nal call-back: You are cal led au to ma ti cal ly when the par ty you at temp ted to call hangs up the hand set for his/her pho ne. In ter nal re pe at call: You in itia te an in qui ry call, but re pla ce the hand set be fo re dia ling. The first call that is on hold is sig na led at your ter mi nal de vi ce by call-back for 3 mi nu tes. If your te le pho ne has been con fi gu red for cal ling line iden ti fi ca ti on (CLIP), this alarm call will be displayed just like a normal external call.

Internal call, internal call-back, internal recall with Clip

//______________________////____////_____________________ CLIP: If your ana log te le pho ne has been con fi gu red for cal ling

line iden ti fi ca ti on (CLIP), it will be cal led with this signal.

External call, external call-back, external recall

////////_________________________////////_______________ Ex ter nal call: You are cal led by an ex ter nal par ty.

Ex ter nal call-back: You are cal led au to ma ti cal ly when the par ty you at temp ted to call hangs up the hand set for his/her pho ne. Ex ter nal re pe at call: You in itia te an in qui ry call, but re pla ce the hand set be fo re dia ling. The first call that is on hold is sig na led at your ter mi nal device by call-back for 3 minutes.

External call, external call-back, external recall, call with CLIP

////////_________________________////////_______________ CLIP: If your ana log te le pho ne has been con fi gu red for cal ling

line iden ti fi ca ti on (CLIP), it will be cal led with this signal.

Communication data overflow

///////_________________________________________________ Com mu ni ca ti on data over flow: This sig nal in di ca tes a com -

mu ni ca ti on data over flow at a sys tem te le pho ne. De pen ding on the sys tem te le pho ne type used, the cal ler list eit her dis plays the ser vi ce num ber to get her with a mes sa ge or the service number only.

Time in ter val of the sig nals in se conds

//////////__________//////////__________//////////______

1 2 3 4 5

Sa fe ty no tes PABX Des crip ti on

Sys tem te le pho nes at the in ter nal ISDN port

Sys tem te le pho nes

Your PABX is pre pa red for ope ra ti on with sys tem te le pho nes. No spe ci al pro gram ming is re qui red for the se sys tem te le pho nes. The PABX au to ma ti cal ly re cog ni zes the ac ti vat ed sys tem te le pho nes and pro vi des functions ty pi cal for the se te le pho nes in a spe ci al me nu. You can al so con fi gu re se ve ral functi on keys on sys tem te le pho nes and ex pan si on mo du les for the sys tem te le pho nes. The sys tem te le pho ne ope ra ting in struc tions in clu de a description of these functions and their configuration and use.

Configuration of system telephones via the PABX

You can con fi gu re sys tem te le pho nes from a cen tral lo ca ti on from PC off using the Pro fes sio nal Con fi gu ra tor. The sys tem te le pho nes are re cog ni zed by the Pro fes sio nal Con fi gu ra tor and the con fi gu ra ti on can be re ad out and edi ted. You can al so lo ad rin ging me lo dies using the Sound Ma na ger and edit the te le pho ne book for the sys tem telephone (with the exception of the CS290).

Intercom

An in ter com call al lows you to set up a con nec ti on from one sys tem te le pho ne to anot her sys tem te le pho ne wit hout this con nec ti on ha ving to be ac cep ted by pus hing a but ton. In ter com calls are ac cep ted au to ma ti cal ly by the pho ne being cal led when the functi on »Hands-free calling« is activated, provided:

· the te le pho ne is idle,

· the in ter com call functi on has not been spe ci fi cal ly de ac ti vat ed and

· »Do not dis turb« has been de ac ti vat ed.

If you lift the hand set of a sys tem te le pho ne du ring an in ter com call, the call is con ti nu ed over the handset. If an in ter com call is not ter mi na ted by one of the two users, the con nec ti on is ter mi na ted au to ma ti cal ly af ter a time

de fi ned in the PABX (around. If the functi on »Do not dis turb« is ac ti vat ed at a sys tem te le pho ne, in ter com calls can not be pla ced to that pho ne. In -

ter com calls can be ac ti vat ed or in hi bi ted spe ci fi cal ly using a functi on key or a code procedure.

Activate / inhibit intercom calling

b * / # 590 q a

Lift up

hand set

En ab le in ter com calls /

In hi bit in ter com calls

Ack.

sig nal

Re pla ce hand set

Sys tem te le pho nes at the in ter nal ISDN port Sys tem te le pho nes

PABX sys tem menu

A spe ci al me nu con tai ning functions ty pi cal for the sys tem is pro vi ded by the PABX. This me nu, and the as so cia ted fea tu res, are ma na ged so le ly from the PABX.

You can se lect the langua ge of your dis play. pro vi ded the de si red langua ge has been con fi gu red using the te le pho ne di rec to ry program.

The following features are available in the system menu:

· Te le pho ne di rec to ry for the PABX

· Fol low me

· Di rect call

· Swit ching call mo des (day/night)

· Cost re gi stra ti on

· LCR

Re fer to the ope ra ting in struc tions of the ter mi nal de vi ce being used to find out how to re ach the PABX sys tem menu.

Telephone directory

Using sys tem te le pho nes, you can ac cess the PABX te le pho ne di rec to ry. To se arch for an en try in the te le pho ne di rec to ry en ter the first few let ters (ma xi mum 8) for the en try and then con -

firm your in put. Eight (8) en tries from the PABX te le pho ne di rec to ry are al ways shown which you can view one after the other.

Se lect the de si red en try and con firm by cli cking »OK«. You must now be gin dia ling by lif ting the hand set.

Note When using sys tem te le pho nes you can re ach the PABX te le pho ne di rec to ry by pres sing Shift + the te le pho ne di rec to ry soft key (e. B. »tbook« or »Te le pho ne di rec to ry«). Sys tem te le pho nes wit hout a te le pho ne di rec to ry can ac cess the te le pho ne di rec to ry of the PABX via this te le pho ne di rec to ry soft key.

Follow me

Using sys tem te le pho nes, you can set up call for war ding from anot her ter mi nal de vi ce of your PABX sys tem to your te le pho ne or mo bi le unit. This call for war ding is ba sed on the fea tu re Fol low me for the PABX.

En ter the num ber of the sub scri ber that is to be for war ded to your te le pho ne and the ty pe of call for war ding using the sys tem me nu. In ad di ti on, you can al so de le te an exi sting call for war ding functi on. A dis tincti on is ma de bet ween the fol lo wing types of call forwarding:

»Ac ti va te« / »Al ways ac ti ve« All calls are for war ded to your te le pho ne or mo bi le unit.

Direct dial-in

If the di rect call functi on has been con fi gu red your te le pho ne will di al a num ber (MSN) that you ha ve in put pre vi ous ly. If you do not be gin dia ling a num ber wit hin fi ve se conds af ter lif ting up the hand set, dia ling is begun automatically.

Sys tem te le pho nes PABX sys tem menu

You can con fi gu re the num ber for a di rect call via the sys tem me nu. The PABX sys tem re cog ni zes by the length of the num ber whet her you ha ve en te red an in ter nal or ex ter nal num ber. You the re fo re do not need to in put a pre fix code for ex ter nal num bers. You can al so de ac ti va te or de le te a di rect call num ber that has been previously configured or activated.

call modes

In the »Day / Night« me nu of the sys tem me nu you can switch over the call mo de for the PABX wit hout using the al lo ca ted codes (see pa ge 26). The te le pho nes must be aut ho ri zed for swit cho ver of the call modes.

Cost logging

The cost log ging functi on al lows you to view and, if de si red, de le te the num ber of ac cu mu la ted units and the costs of calls for the ter mi nal de vi ces. This fea tu re is pro tec ted by the 6-digit PIN2.

If you wish to cle ar all of the coun ters for the ter mi nal de vi ces en ter »*« ins te ad of the num ber for the in ter nal user.

(LCR)

You can que ry the sta tus of LCR using this me nu item. Set tings are not avai la ble.

PABX sys tem menu Sys tem te le pho nes

Ma king Calls

So me ter mi nal de vi ces use their own spe ci al pro ce du res for the functions des cri bed in the fol lo wing. Re fer to the ope ra ting in struc tions for the ter mi nal de vi ce being used for detailed information.

On ly te le pho ne con nec tions, i. e. calls bet ween sub scri bers, are pre sen ted in the fol lo wing usa ge pro ce du res as ex am ples. For ana log te le pho nes, the se functions are on ly des cri bed for to ne dia ling ter mi nal de vi ces equip ped with a flash key. The to nes and sig nals des cri bed be low are he ard when using ana log te le pho nes. The se to nes may be dif fe rent for ana log te le pho nes which ge ne rate their own di al to nes. Ot her in for ma ti on may also be shown in the display of these telephones.

Direct exchange line access

The in di vi du al users of the PABX can con fi gu re ac ti vat ion of di rect ex chan ge li ne ac cess or dia ling calls using a pre fix di git. When di rect ex chan ge li ne ac cess is ac ti vat ed, you will be swit ched im me di ate ly to the ex ter nal ISDN con nec ti on when you lift the hand set and will then he ar the di al to ne for the ex chan ge. You can then be gin dia ling the ex ter nal num ber at on ce. If you de ac ti va te di rect ex chan ge li ne ac cess you must di al a pre fix (LAD) when you ma ke an ex ter nal call. You will hear the internal dial tone when you lift up your handset.

Note If your pho ne is set for »Au to ma tic line ac cess« you must first press the * key when you lift the hand set b be fo re be gin ning any in ter nal call pro ce du res. The sym bol b is high lighted in co lor, as shown in the ex am ple be low, for the cor re spon ding per for man ce fea tu re.

b t g

Lift up

hand set

Ma king in ter nal calls Con duct your call

calls

Accepting calls

l b g a

Te le pho ne

klin gelt

Lift up

hand set

Con ver sa ti on Re pla ce

hand set

Accepting a call (Pick-up)

An ex ter nal call is sig na led at a dif fe rent in-hou se te le pho ne. You can now crea te dif fe rent pick-up groups of sub scri bers for whom pick-up (ac cep ting) of calls is pos si ble. A call can on ly be ac cep ted by sub scri bers/ter mi nal de vi ces of the sa me pick-up group. As signment of sub scri bers to pick-up groups can be ma de re gard less of the set tings for the Day/Night team call assignments.

Note Ho we ver, pi cking up a call is pos si ble only wit hin the pick-up group to which your ter mi nal de vi ce has been as sig ned via PC con fi gu ra ti on. In the in iti al sta te all ter mi nal de vi ces are as sig ned to pick-up group 00 so that calls can be ac cep ted from any te le pho ne.

calls Ma king Calls

A te le pho ne ne ar you be gins rin ging. You would li ke to ac cept the call at your own phone.

b *0 g

Lift up

hand set

Ac cept call Con ver sa ti on

Call pick-up from answering machine

Calls that are sig na led at the ans we ring ma chi ne (the ans we ring ma chi ne has not yet re spon ded) can be ta ken wit hin a group using the per for man ce fea tu re »Ac cep ting a call«. If the ans we ring ma chi ne has al rea dy ac cep ted the con nec ti on you can al so ta ke this call from your telephone.

b #0 g

Lift up

hand set

Ta ke call / con ver sa ti on

from the ans we ring ma chi ne

Con ver sa ti on

Ma king Calls calls

Ma king in ter nal calls

All pho ne calls, fax trans mis sions or da ta trans mis sions that ta ke pla ce bet ween in ter nal ana log and ISDN ter mi nal de vi ces are in ter nal con nec tions for which no char ges are billed.

If a con nec ti on is set up bet ween in ter nal ter mi nal de vi ces and the ter mi nal de vi ces con nec ted to the ex ter nal ISDN point-to-mul ti point con nec ti on (to which your PABX sys tem is al so con nec ted), this is con si de red as being an ex ter nal con nec ti on for which charges are billed.

Making internal calls without »Direct exchange line access«

b t l g

Lift up

hand set

in ter nal num ber

se lect

Sub scri ber

wird ge ru fen

Con ver sa ti on

Making internal calls with »Direct exchange line access«

If you are ma king an in ter nal call, or in itia ting a functi on, such as ac cep ting a call, lift the hand set and press the as te risk key – you can then di al an in ter nal num ber. If you he ar the bu sy sig nal when you lift the hand set (ex ter nal ISDN con nec ti on bu sy) press the as te risk key again and you will he ar the internal dial tone.

b * t l g

Lift up

hand set

Di al in ter nal ex ten si on

num ber

Sub scri ber

wird ge ru fen

Con ver sa ti on

Announcement

Would you li ke to call your co-wor kers to a mee ting, or in vi te your fa mi ly out to eat? SYou could call each se pa ra te per son to do this, or you can use the mes sa ge functi on. With this functi on, you need to ma ke on ly one call to re ach all of the te le pho nes that are aut ho ri zed for mes sa ges, wit hout the cal led par ties ha ving to lift up the hand sets of their pho nes. At the in ter nal ISDN con nec ti on of your PABX on ly the first two team te le pho nes can be used si mul ta ne ous ly for a mes sa ge. You can en ab le or in hi bit the mes sa ge functi on for each in ter nal user (see pa ge 12). A notice signal is issued at the beginning of the message.

Re fer to the ope ra ting in struc tions for your te le pho nes whet her the pho nes sup port the mes sa ge feature.

Making an announcement

b *540 t q g

Lift up

hand set

In ter nal- or

Team-Call num ber

Ack.

sig nal

An noun ce ment

Enabling / inhibiting announcements

You can en ab le or in hi bit the sen ding of mes sa ges to your te le pho ne. If you ha ve dis ab led mes sa ges being sent to your pho ne, the cal ler that is at temp ting to send a mes sa ge to you will he ar the busy signal.

Enabling / Inhibiting announcements at telephones

b * / # 591 q a

Lift up

hand set

En ab le an noun ce ments /

In hi bit an noun ce ments

Ack.

sig nal

Re pla ce

hand set

calls Ma king in ter nal calls

Ma king out si de calls

Your PABX sys tem co mes equip ped with an ex ter nal ISDN port, with the op ti on for an ex ter nal, ana log port (POTS mo du le, DSP mo du le). The two B-chan nels of an ISDN ac cess al low you to estab lish two out going con nec tions, the ex ter nal ana log port pro vi des anot her com mu ni ca ti on link plus anot her 4 SIP-con nec tions via DSL. The se con nec tions may al so be to two dif fe rent par ties si mul ta ne ous ly. For ex am ple, you can call an ex ter nal bu si ness part ner whi le si mul ta ne ous ly trans fer ring da ta from your PC to a dif fe rent bu si ness part ner. When you in itia te an ex ter nal call via your PABX, the sys tem au to ma ti cal ly trans mits your num ber and the ser vi ce ID (for the ter mi nal de vi ce, such as pho ne or fax). This en su res that on ly a ter mi nal ha ving the sa me ID code is called at the subscriber being called (phone calls phone, fax group 4 calls fax group 4).

If a ter mi nal con nec ti on is con fi gu red for a mul ti-functio nal de vi ce in the PABX, ex ter nal calls are sig na led with the ID »Ana log te le pho ny«, »ISDN te le pho ny« and »Fax de vi ce« at the ter mi nal de vi ce. He re, when you in itia te an ex ter nal call, the ser vi ce ID code »Analog telephony« is transmitted.

It is not ne ces sa ri ly re qui red that all te le pho nes / ter mi nal de vi ces be avai la ble for ma king calls throug hout the world. It is so me ti mes even mo re ad van ta ge ous when so me te le pho nes are aut ho ri zed for lo cal calls on ly (pho ne bills also more transparent).

The ex chan ge aut ho ri za ti on functi on exists to con trol and mo ni tor this. An in di vi du al aut ho ri za ti on for out going calls (ex ter nal) can be as sig ned in PC con fi gu ra ti on for each PABX user. This aut ho ri za ti on is bro ken down into 5 different categories.

The user

· has un re stric ted line ac cess aut ho ri za ti on.

· has call aut ho ri za ti on for na tio nal (long-dis tan ce) calls.

· has call aut ho ri za ti on for lo cal calls.

· Re gi on (re gio nal num bers).

· can be rea ched for in co ming calls, but can only make in ter nal calls.

· is aut ho ri zed for in ter nal calls only.

Note Plea se note: ISDN ter mi nal de vi ces con nec ted to the ISDN con nec ti on may not have the same sig nals, rin ging cy cles or ope ra ting pro ce du res as the in ter nal ana log ter mi nal de vi ces for the PABX sys tem.

Making outside calls at automatic exchange line access

You wish to ma ke a call to an ex ter nal par ty.

b t l g

Hand set

ab he ben. Di al to -

ne for the ex -

chan ge

Di al ex ter nal

num ber

Sub scri ber

wird ge ru fen

Ex ter nal call

Ma king out si de calls calls

Making external calls with prefix code

You wish to ma ke a call to an ex ter nal par ty.

b 0 t l g

Lift up

hand set

Di al li ne ac cess di git Di al ex ter nal num ber Sub scri ber

wird ge ru fen

Ex ter nal call

Note If you hear the busy sig nal af ter dia ling the first 0 your te le pho ne eit her does not have aut ho ri za ti on for ma king ex ter nal calls, or the ex ter nal ISDN con nec ti on is busy.

Telephone interlock

Use this fea tu re to downlo ad con fi gu red cha rac ter is tics for out going calls in to anot her pho ne. This in clu des trunk group sei zu re, aut ho ri za tions etc. All char ges will be bil led to your own pho ne. If pos si ble, the cal led par ty sees the nu mer or na me in the dis play of his or her pho ne.This ap plies al so to an in qui ry call. Du ring con fi gu ra ti on, a PIN is allocated to each subscriber.

b *5* t t g

Lift up hand set Di al this code En ter PIN

(sub scri ber-spe ci fic)

Se lect ex ter nal

par ty

Con duct your call

Trunk group (rou ting di scri mi na ti on)

You can on ly use this per for man ce fea tu re when you are using mo re than one ex ter nal port (on ly with POTS mo du le, DSP mo du le). In the de fault set ting, the ex ter nal ISDN port is used first af ter dia ling the li ne ac cess di git. If this port is bu sy, the ex ter nal ana log port is se lec ted au to ma ti cal ly. If that port is al so bu sy, the DSL-port will be used. When you ha ve set up 2 or 3 bund les, you can de ter mi ne, which bundle is taken first.

Spe ci fic trunk bund le se lec ti on

ISDN ,POTS

b *8 t t g a

Lift up hand set Code Se lect trunk group

(0...4)

Di al ex ter nal num ber Con ver sa ti on

ISDN, POTS, SIP-provider

b *8# t t g a

Lift up hand set Code Se lect trunk group

(00...04), (10...19)

Di al ex ter nal num ber Con ver sa ti on

Call waiting

Enable / Inhibit Call Waiting for a Further Call

Using the functi on »Call wai ting« you can be cal led by ot her par ties whi le con duc ting an on going call. When a se cond cal lers calls up you will he ar the call wai ting sig nal in your hand set and can then de ci de whet her you want to con ti nue your call with the cur rent cal ler, or whet her you want to ta ke the wai ting caller right away.

Trunk group (rou ting di scri mi na ti on) Ma king out si de calls

The call wai ting fea tu re is sup por ted by ana log pho nes. Plea se re fer to the cor re spon ding sec ti on in the ope ra ting in struc tions for your ISDN ter mi nals for pro per use of this functi on. If call wai ting oc curs du ring an on going call with an ana log pho ne and you igno re the call wai ting sig nal, it will be de-ac ti vat ed af ter around 30 se conds. You can al so dis ab le call wai ting with ana log te le pho nes so that no call wai ting signals are given during your calls.

Enable / inhibit call waiting

b * / # 58 q a

Lift up

hand set

en ab le /

in hi bit

Di al this code Ack.

sig nal

Re pla ce

hand set

Automatic completion of call

This functi on can on ly be used by te le pho nes that per mit suf fix dia ling! Au to ma tic call com ple tions from an in qui ry call are not possible.

Automatic completion of call to busy subscriber

Let’s as su me that you must ur gent ly con tact a bu si ness part ner or an in ter nal ex ten si on. When you call their num ber you al ways get a bu sy sig nal ho we ver. If you we re to be pro vi ded with a mes sa ge that the sub scri ber you are at temp ting to call has en ded his/her call, this would in crea se your chan ces of rea ching that par ty con si der ably. »Com ple ti on of call to bu sy sub scri ber« al lows you to call the ex ten si on as soon as the ot her sub scri ber hangs up his or her te le pho ne. Your te le pho ne will then ring. When you then lift your hand set, a connection is set up automatically to that party.

An in ter nal »Com ple ti on of call to bu sy sub scri ber« is de le ted au to ma ti cal ly af ter 30 mi nu tes. The ex ter nal »Com ple ti on of call to bu sy sub scri ber« is de le ted af ter a pe ri od de fi ned by the ex chan ge (around 45 mi nu tes). You can al so ma nu al ly de le te this function before this period expires.

Automatic completion of calls on no reply

Let’s as su me that you must ur gent ly con tact a bu si ness part ner or an in ter nal ex ten si on. When you call their num ber you al ways get a rin ging sig nal, but the par ty is not ne ar the pho ne or do es not ans wer. If sup por ted by your net work pro vi der, you can use the functi on »Com ple ti on of calls on no re ply« to re ach the par ty im me di ate ly when he/she ends a call, or lifts and then re pla ces his/her hand set. Your te le pho ne will then ring. When you then lift your hand set, a con nec ti on is set up automatically to that party.

Note In the fol lo wing pro ce du res a dis tincti on is made bet ween ana log and ISDN te le pho nes with re gard to use and acous tic to nes/sig nals.

Programming an automatic »Completion of Call on No Answer« for analog phones

l *40 q a

In ter nal or ex ter nal sub scri ber

is bu sy or do es not answer

Ack.

sig nal

Re pla ce

hand set

When the sub scri ber that was cal led hangs up his/her hand set your te le pho ne will ring. When you lift up your hand set the sub scri ber for which com ple ti on of call is ac ti ve is cal led. If the par ty ans wers you can con duct your call.

Ma king out si de calls Spe ci fic trunk bund le se lec ti on

Programming an automatic »Completion of Call on Busy« for ISDN phones

This fea tu re is sup por ted for ISDN te le pho nes by the PABX at the in ter nal ISDN con nec ti on. Plea se re fer to the ope ra ting in struc tions for your ISDN te le pho ne for proper use.

Programming an automatic »Completion of Call on No Answer« for ISDN phones

l *40 q a

In ter nal or ex ter -

nal sub scri ber do -

es not ans wer

Ack. sig nal

(or voi ce an noun ce ment)

Re pla ce

hand set

Deleting automatic completion of call for analog phones

Ana log te le pho nes use this pro ce du re for can ce ling:

· In ter nal and ex ter nal com ple tions of call to busy sub scri ber.

· In ter nal com ple ti on of calls on no re ply.

An ex ter nal »Com ple ti on of calls on no re ply« is can ce led by the ex chan ge af ter the de fi ned time pe ri od expires.

b #40 q a

Lift up

hand set

De le te

call-backs

Ack.

sig nal

Re pla ce

hand set

Deleting an automatic »Completion of Call on No Answer« with ISDN phones

In ter nal com ple ti on of calls on no re ply is can ce led with ISDN te le pho nes using the fol lo wing pro ce du re. An ex ter nal »Com ple ti on of calls on no re ply« is can ce led by the ex chan ge af ter the de fi ned time period expires.

b #40 q a

Lift up

hand set

De le te

call-backs

Ack.

sig nal

Re pla ce

hand set

Cal ling se ve ral te le pho nes (team call)

You can pla ce a call to all the mem bers of a team using the as sig ned num ber (group call).

A dis tincti on is ma de bet ween thee ty pes of team call va riants, »Team call si mul ta ne ous«, »Team call li ne ar«, »Team call ro ta ting« and »Team call adding«.

· Team call si mul ta ne ous:

All as sig ned ter mi nal de vi ces are cal led si mul ta ne ous ly. If a te le pho ne is busy call wai ting can be initiated.

· Team call li ne ar:

All as sig ned ter mi nal de vi ces are cal led one af ter the ot her (as en te red in the PC con fi gu ra ti on); if one te le pho ne is busy, the next avai la ble one is cal led. The call is sig na led for around 15 se conds at each ter mi nal. You can set this time to bet ween 1 and 99 se conds ho we ver during PC configuration.

· Team call ro ta ting:

This type of team call is a spe ci al va riant of the li ne ar team call. Af ter all of the ter mi nal de vi ces of a team

Cal ling se ve ral te le pho nes (team call) Ma king out si de calls

have been cal led the call is sig na led again at the first ter mi nal de vi ce. The call is sig na led un til eit her the cal ler hangs up, or un til the call is ter mi na ted by the ex chan ge (after around 2 minutes).

· Team call ad ding:

The ter mi nal de vi ces are cal led in the or der that they have been en te red in the sub scri ber list in PC con fi gu ra ti on. Each ter mi nal de vi ce that has al rea dy been cal led will con ti nue to be cal led un til all of the de vi ces that are en te red have been cal led. Using PC con fi gu ra ti on you can de fi ne when the next ter mi nal device is to be called each time.

Note If you have set li ne ar or ro ta ting team call for a team, the mem bers of this team can not for ward calls when the call is being sig na led (call de flec ti on).

Defining Your Own Number for the Next Call

For ex am ple, if you want to ma ke a bu si ness call from ho me, la te at night, you can de fi ne your bu si ness te le pho ne num ber as the MSN for this bu si ness call. The ad van ta ge is that the con nec ti on and its cost are re cor ded un der the se lec ted MSN and your bu si ness part ner can see that it is you calling.

Be fo re you be gin to ma ke an ex ter nal call you can de fi ne which num ber is to be trans mit ted to the ex chan ge and to the par ty you are cal ling. This MSN must first be as sig ned to an in dex du ring PC con fi gu ra ti on (see Ex ter nal num bers). When you then al so di al this in dex, the as sig ned MSN is trans mit ted to the par ty being cal led. The char ge for this call at your net work ser vi ce provider is then billed to this MSN.

You wish to set up a con nec ti on with an ex ter nal par ty and ha ve a cer tain num ber trans mit ted along with the call.

b #81 t t l g

Lift up

hand set

In dex for the MSN

(0...9)

Di al call

num ber

Con ver sa ti on

Suppressing transmission of your own number

If you do not wish to ha ve your num ber dis play ed to the par ty being cal led be fo re he/she lifts up the hand set, you can sup press the trans mis si on of your MSN spe ci fi cal ly for that call.

This fea tu re must be ap plied for at your net work ser vi ce pro vi der. Trans mis si on of the caller’s own num ber is sup pres sed using the fol lo wing pro ce du re with ana log ter mi nal de vi ces.

Plea se re fer to the ope ra ting in struc tions for ISDN ter mi nal de vi ces on how to initiate this feature.

b *594 t l g

Lift up

hand set

Di al call

num ber

Con ver sa ti on

Noting an external ISDN connection

You can use for each ter mi nal de vi ce an »au to ma tic call back« (sub scri ber free) or no te »an ex ter nal ISDN con nec ti on«. The last en te red fea tu re will be ac ti ve. The per for man ce fea tu re en te red pre vi ous ly will be canceled.

ISDN ter mi nal de vi ces can use this fea tu re pro vi ded key pad dia ling is pos si ble du ring an on going call or when the li ne is busy.

You want to call an out si de par ty but the ex ter nal ISDN con nec ti on is bu sy. With this pro ce du re, you can no te an ex ter nal ISDN con nec ti on. As soon as this ISDN con nec ti on is again avai la ble, your te le pho ne rings and you can ma ke your call. All cur rent »re ser va tions« are au to ma ti cal ly de le ted at mid night (0: 00). This functi on can on ly be used by telephones that permit suffix dialing.

You wish to call an ex ter nal par ty. The ex ter nal ISDN con nec ti on is bu sy. You he ar the bu sy signal.

Ma king out si de calls Cal ling se ve ral te le pho nes (team call)

g *40 a l b

You he ar the bu sy

sig nal.

Re pla ce hand set Cal led sub scri ber is again

avai la ble.

Now switch your ISDN te le pho ne to key pad mo de. Di al the num ber of the ex ter nal par ty you wish to call.

Canceling »Noting an external ISDN connection

b #41 q a

Lift up

hand set

Ack. sig nal Re pla ce hand set

Speed dialing from the telephone directory

The PABX sys tem is equip ped with an in te gra ted te le pho ne di rec to ry in which you can ma ke up to 500 en tries, each with up to a 24-di git num ber and up to a 20-cha rac ter name (text).

Note You can dial the se speed dia ling num bers with ana log pho nes using the codes 000...499.

Authorization for dialing from the telephone directory

The aut ho ri za ti on le vel for dia ling from the te le pho ne di rec to ry can be set in di vi du al ly for each sub scri ber. The re are three dif fe rent authorization levels:

· Sub scri ber is not aut ho ri zed to dial num bers lis ted in the te le pho ne di rec to ry.

· Sub scri ber may dial only tho se te le pho ne di rec to ry li stings that match his or her spe ci fied call aut ho ri za ti -

on.

· Sub scri ber may dial all te le pho ne di rec to ry li stings.

An ana log sub scri ber with no te le pho ne di rec to ry aut ho ri za ti on he ars the bu sy sig nal. ISDN as well as sys tem pho nes dis play »You ha ve no aut ho ri za ti on« if te le pho ne di rec to ry aut ho ri za ti on has not been assigned.

Con fi gu ra ti on of the te le pho ne di rec to ry is per for med using the te le pho ne di rec to ry pro gram on the WIN-Tools CD-ROM. You can crea te or edit te le pho ne di rec to ry en tries using this software.

Note When you downlo ad new firm wa re ver sions for your PABX sys tem, all of the te le pho ne di rec to ry data is de le ted. The re fo re, save all of your te le pho ne di rec to ry data to your PC pri or to loa ding new firm wa re.

Reading/loading the telephone directory

The con tents of the te le pho ne di rec to ry can be ex port ed, and al so loa ded, via a con nec ted PC (USB, Ether net, ISDN con nec ti on. You can ha ve the ser vi ce cen ter ex port the di rec to ry of your PABX in a re mo te ac cess link and then uplo ad it again when the firm wa re download is completed.

Cal ling se ve ral te le pho nes (team call) Ma king out si de calls

Showing names in the display of the system telephone

When a sub scri ber is cal led by an in ter nal or ex ter nal par ty, the na me that is en te red in the te le pho ne di rec to ry is shown in the dis play in ad di ti on to the te le pho ne num ber. With in ter nal calls, the na me from the te le pho ne di rec to ry is dis play ed on ly if no na me has been en te red du ring PC con fi gu ra ti on un der »In ter nal ex ten si on«. If a na me has been en te red he re, this na me is dis play ed, as it has priority over the name in the telephone directory.

Speed dialing from the telephone directory

Every num ber in the PABX te le pho ne di rec to ry is as sig ned to a speed dia ling in dex (000...299). You can di al this speed dia ling in dex in pla ce of the long num ber. The speed dia ling me mo ry is in te gra ted in to the PABX te le pho ne di rec to ry. Ob ser ve the in for ma ti on provided in PC configuration.

b *# t l g

Lift up

hand set

Speed dia ling in dex

se lect

Sub scri ber is cal led Con ver sa ti on

Call deflection during regular signaling (Call Deflection)

If you are not ab le, or do not wish, to ac cept a call, you ha ve the op ti on of re rou ting the call to a dif fe rent sub scri ber whi le the call is being sig na led. When you for ward a call to an ex ter nal sub scri ber, you will be char ged for the costs of the call from your pho ne to the for war ding des ti na ti on. You can uti li ze this per for man ce fea tu re with sys tem te le pho nes of ISDN pho nes that sup port this functi on (re fer to Operating Manual for terminal devices).

Forwarding external calls to external parties

For war ding of calls whi le the call is being sig na led de pends on the team that is being cal led: If se ve ral mem bers are en te red for a team, call for war ding in the PABX is car ried out via the se cond B chan nel of the

ISDN con nec ti on. This al so ap plies when the con nec ti on has the fea tu re CD (call de flec ti on). The PABX can not be rea ched by ex ter nal par ties whi le call for war ding is in progress.

If on ly one mem ber is en te red for a team, call for war ding in the PABX is car ried out via the se cond B chan nel of the ISDN con nec ti on when the con nec ti on do es not ha ve the fea tu re CD. The PABX can not be rea ched by ex ter nal par ties whi le call for war ding is in pro gress. If the con nec ti on do es ha ve the CD fea tu re ac ti vat ed ho we ver, the call is for war ded to the ex chan ge. Both B chan nels are then im me di ate ly avai la ble again and the PABX can be reached by external parties.

Note Call for war ding by a team mem ber is only pos si ble when »Team call si mul ta ne ous« call sig na ling has been set for the team.

Direct dial-in

Say you are away from ho me. Ho we ver, so me bo dy at ho me should be ab le to re ach you quic kly and ea si ly by te le pho ne if nee ded (for ex am ple chil dren or el der ly re la ti ve). Sin ce you ha ve al rea dy con fi gu red the functi on »Di rect call« for one or mo re of your pho nes, you need to lift the hand set of one of the se pho nes. Af ter fi ve se conds wit hout any num bers being di aled the PABX will au to ma ti cal ly dial the defined direct call number.

You can en ter the num ber your self of the par ty that is to be cal led pri or to cal ling. The PABX sys tem re cog ni zes by the length of the num ber whet her you ha ve en te red an in ter nal or ex ter nal num ber. You the re fo re do not need to in put a pre fix code for ex ter nal num bers. To chan ge an al rea dy en te red di rect call num ber, just en ter the new one wit hout de le ting the old num ber. You can al so per form the fol lo wing settings using PC configuration.

Ma king out si de calls Cal ling se ve ral te le pho nes (team call)

Preparing and activating a direct call with set numbers

b *65 t # q a

Lift up

hand set

Call num ber Ack.

sig nal

Re pla ce

hand set

Note Now, when you lift up your hand set the di rect call num ber will be di aled af ter five se conds.

Activating direct dial-in

b #65*

*65# q a

Lift up

hand set

De ac ti va te

di rect di al-in

Re ac ti va ting a di rect

di al-in

Ack.

sig nal

Re pla ce

hand set

The num bers sto red in the PABX for di rect calls are re tai ned even when the di rect call functi on is de ac ti vat ed.

Deleting a direct dial-in number

b #65# q a

Lift up

hand set

De le te a

di rect di al-in

Ack.

sig nal

Re pla ce

hand set

The sto red di rect di al-in num ber is de le ted.

Voice announcement

You can use an ana log port of your PABX for an in ter com functi on by con fi gu ring this port for voi ce an noun ce ments. This en ab les you ma ke voi ce an noun ce ments for ex am ple in to a wai ting room via an internal telephone.

Note A voi ce an noun ce ment ex ten si on can be rea ched by in ter nal de vi ces only.

b t g a

Lift up

hand set

Di al the in ter nal num ber of the voi ce

an noun ce ment ex ten si on

Voi ce an noun ce ment Ter mi na te voi ce an noun ce ment

Room monitoring

You can mo ni tor a room acous ti cal ly from a te le pho ne in your PABX sys tem, or from an ex ter nal te le pho ne. To do this, the te le pho ne in the room to be mo ni to red must be en ab led for room mo ni to ring with the cor rect code and the hand set re mo ved from the hol der, or hands-free cal ling must be ac ti vat ed. If you hang up the hand set of the pho ne in the room being mo ni to red, or if you de ac ti va te hands-free cal ling, room mo ni to ring is en ded and the fea tu re is de ac ti vat ed again. This fea tu re can not be used in con juncti on with inquiriy call, call forwarding or team call functions.

Cal ling se ve ral te le pho nes (team call) Ma king out si de calls

Note Room mo ni to ring is de ac ti vat ed af ter each PC con fi gu ra ti on of the pabx and must sub se quent ly be en ab led and con fi gu red once again.

Enabling room monitoring for an internal telephone

b *593 q

Lift up

hand set

Ack.

sig nal

Do not re pla ce hand set /

Do not de ac ti va te hands-free cal ling

Room monitoring from an internal telephone

b t

Lift up

hand set

Di al the num ber of the te le pho ne to

be used for room mo ni to ring

Room mo ni to ring is ac ti vat ed

Room monitoring from external telephones

This functi on is used for room mo ni to ring from an ex ter nal te le pho ne. To car ry out room mo ni to ring from an ex ter nal lo ca ti on di al the num ber (MSN or di rect di al-in num ber) to which the PABX sys tem ser vi ce num ber is as sig ned. The ser vi ce num ber (in ter nal vir tu al sub scri ber) is as sig ned to this MSN in the PABX. You must then en ter a 6-di git PIN. The PABX then checks your aut ho ri za ti on for exe cu ting room mo ni to ring from an ex ter nal pho ne ba sed on this PIN2 2. In the in iti al sta te (when de li ver ed), the in ter nal num ber 55 is en te red as the ser vi ce num ber. This num ber can not be used in teams. Plea se no te that you must first al lo ca te a mul tip le sub scri ber num ber (MSN) or direct dial-in number to this service number during PC configuration.

Room mo ni to ring is pro tec ted by a 6-di git PIN 2 and can be ac ti vat ed by en te ring this PIN 2.

Note In the in iti al sta te, this PIN 2 is set to 000000. To en su re ade qua te se cu ri ty you must chan ge this 6-di git PIN 2 and en ab le re mo te ac cess to the PABX if you wish to use this fea tu re.

You are at an external telephone.

Lift up the hand set of the pho ne from which you wish to con duct room mo ni to ring and di al the MSN or di rect di al-in num ber to which the ser vi ce num ber for the PABX is assigned.

If re mo te ac cess has been en ab led and is pos si ble at this time you will he ar the spe ci al di al to ne of your PABX. Set your pho ne to fre quen cy (DTMF) dia ling, or use a DTMF ma nu al transmitter.

t q t q

En ter PIN 2 Ack.

sig nal

Di al the num ber of the te le pho ne to

be used for room mo ni to ring

Ack.

sig nal

Room mo ni to ring is ac -

ti vat ed

To end room mo ni to ring, hang up the hand set of the ex ter nal te le pho ne.

Ma king out si de calls Cal ling se ve ral te le pho nes (team call)

Tracing (Malicious call identification)

You must ap ply for this fea tu re to your ser vi ce pro vi der. You will then be in form ed of furt her pro ce du res the re. If you di al the ap pro pria te code du ring a call, or af ter the cal ler has en ded a call (you will he ar the bu sy sig nal from the ex chan ge) the caller’s num ber is sa ved at the ex chan ge. ISDN te le pho nes can al so use de di ca ted functions for this feature.

Note At ten ti on: Only hang up the hand set af ter you have en te red the code for tra cing the cal ler and hear the po si ti ve ac knowled ge ment sig nal.

g *51 q a

On going call, or

cal ler hangs up

Ack.sig nal Re pla ce hand set

Allocating Project Numbers

Pro ject num bers al low you for ex am ple to in voi ce te le pho ne calls for spe ci fic cus to mers. If you ha ve in itia ted calls your self you can sa ve the da ta for call du ra ti on and costs for this cus to mer un der the pro ject num ber. If you are cal led by a cus to mer, you can sto re the call da ta for this particular customer.

A pro ject is ac ti vat ed by en te ring a code and a pro ject num ber con si sting of up to 6 digits. If you ha ve ex port ed call da ta re cords using the char ge ma na ger soft wa re on the CD, you can, for ex am ple, sort, fil ter

or com pi le the se da ta re cords ac cor ding to project numbers.

Assigning a project number for a call you initiate

b *50 t # q t

Lift up

hand set

En te ring a pro ject num ber

(max. 6 - pla ce)

Ack.

sig nal

Di al call num ber

Project number for an external call from an ISDN terminal device

You can use this fea tu re at an ISDN ter mi nal if your ISDN ter mi nal de vi ce supp orts the functi on »Net work Di rect« (keypad).

You are con duc ting a call and wish to re gis ter it for a pro ject.

g *50 t # q g

Con ver sa ti on En te ring a pro ject num ber

(max. 6 - pla ce)

Ack.

sig nal

Con ti nue call

Project number for an external call

You can use this fea tu re at an ana log or an ISDN ter mi nal de vi ce if your ISDN ter mi nal do es not sup port the functi on »Net di rect« (Key pad) du ring an ongoing call.

You are con duc ting a call and wish to re gis ter it for a pro ject.

g R *50 t # q R g

Con ver sa ti on En te ring a pro ject num ber

(max. 6 - pla ce)

Ack.

sig nal

Con ti nue call

Cal ling se ve ral te le pho nes (team call) Ma king out si de calls

Keypad function (»Net direct«)

On ly re cent ly you pur cha sed the most mo dern te le pho ne on the mar ket. Sin ce then, ho we ver, new fea tu res ha ve been ad ded to the pub lic net work which you are not ab le to use just by pus hing a but ton. Using the »Key pad« functi on you can use cur rent ISDN functions of fe red by your ser vi ce pro vi der by en te ring a key se quen ce from your ISDN or analog telephone.

Ask your net work ser vi ce pro vi der about this and get the cor re spon ding codes from them (for ex am ple ac ti va ting in hi bits at the ex chan ge office). Use of this fea tu re must be en ab led for a user de fi ned in con fi gu ra ti on in the sec ti on »In ter nal user« on the tab »Fea tu res«. If the fea tu re »Di rect ex chan ge li ne ac cess« is ac ti vat ed you will on ly be ab le to use the key pad functi on if you press the * but ton first and then dial 0 after you lift the handset.

The key pad functions can on ly be used by ter mi nal de vi ces to which an MSN has been as sig ned du ring con fi gu ra ti on and for which this fea tu re has been ap plied for at the exchange.

Initiating the keypad function

b 0 * or # t a

Lift up

hand set

Di al li ne ac cess di git In itia te key pad functi on En ter codes Re pla ce hand set

Multifunctional device

If an ana log ter mi nal de vi ce con nec ti on for the PABX has been con fi gu red as a »Mul ti-functi on port« for mul ti-functi on de vi ces, all calls will co me in, re gard less of their ser vi ce functi on. With ex chan ge li ne ac qui si ti on using a code the ser vi ce IDs for »ana log te le pho ny«, »fax group 3« or »ISDN te le pho ny« can be trans mit ted, re gard less of the con fi gu ra ti on for the ana log con nec ti on. The ser vi ce ID »ana log te le pho ny« is trans mit ted when you di al a 0. Ex am ple: You are un ab le to re ach a fax ma chi ne of group 3 that is ope ra ted with the ser vi ce ID at a re mo te ISDN PABX sys tem. By dia ling the ap pro pria te code, your PABX trans mits the ser vi ce ID »fax group 3«. The remote PABX system recognizes the service and connects you to the fax machine.

You would li ke to ma ke an ex ter nal con nec ti on to a cer tain ser vi ce.

b *773 t l

Lift up

hand set

»Fax group 3« Di al ex ter nal num ber

Ma king out si de calls Cal ling se ve ral te le pho nes (team call)

Ne ver Out of Touch

Call forwarding

Using the functi on »Call for war ding«, the PABX pro vi des you with a me ans for re mai ning ac ces si ble, even if you lea ve your desk or pho ne. This is achie ved by the sys tem au to ma ti cal ly for war ding calls to anot her in ter nal or ex ter nal num ber. Du ring PC con fi gu ra ti on for the PABX you can spe ci fy for each in ter nal ex ten si on whet her this fea tu re is to be exe cu ted within your PABX system or in the exchange.

Call forwarding by the PABX

The PABX con nects the cal ling par ty with the in ter nal or ex ter nal sub scri ber that you ha ve spe ci fied. The B chan nel of the ISDN con nec ti on is used for an ex ter nal call, de pen ding on your par ti cu lar configuration.

Call for war ding can al so be ma de to a team num ber.

Call forwarding in the exchange

· You can use this op ti on at the net work ser vi ce pro vi der if you have ac ti vat ed the se ser vi ces for your con nec -

ti on. Con tact your net work ser vi ce pro vi der for more information.

· The ex chan ge con nects cal ling par ties with the ex ter nal num ber that you have spe ci fied. In ter nal call for -

war ding is ac ti vat ed by the PABX wit hin the PABX.

· At a point-to-mul ti point con nec ti on all calls are for war ded for the MSN that is cal led. Ot her ter mi nal de vi -

ces of the PABX to which the same MSN has been as sig ned are not cal led (parti al rerouting).

Note If call for war ding has been con fi gu red but is not car ried out by the ex chan ge (be cau se this fea tu re was not ap plied for) calls will au to ma ti cal ly be for war ded by the PABX.

There are three different variants of call forwarding:

· Call for war ding im me di ate ly:

The call is for war ded im me di ate ly to the de fi ned number.

· Call for war ding on no ans wer: The call is for war ded af ter 15 se conds (de pen ding on the set ting in the PABX

or at the ex chan ge; parti al rerouting).

· Call for war ding on busy:

· The call is for war ded only if the des ti na ti on te le pho ne is busy.

Note On going call for war ding calls also be over writ ten by a new call for war ding. Ot her call for war ding va riants may also be ac ti vat ed si mul ta ne ous ly. For ex am ple call for war ding »by time«, to num ber 12345 and call for war ding »on busy«, to num ber 45677.

Activating call forwarding

Using this pro ce du re, all calls will be for war ded to the MSN to which the ter mi nal de vi ce in itia ting the functi on is as sig ned, even if se ve ral ter mi nal de vi ces are as sig ned to this MSN.

Cal ling se ve ral te le pho nes (team call) Ne ver Out of Touch

Note The PABX re cog ni zes au to ma ti cal ly by the length of the num ber whet her call for war ding is to be made to an in ter nal or ex ter nal sub scri ber. This is why the des ti na ti on num ber for call for war ding to an ex ter nal sub scri ber is al ways in put wit hout the line ac cess di git (LAD).

b * 61 / 62 / 63 t # q a

Lift up

hand set

Per ma nent call for war ding /

Call for war ding on no re ply /

Call for war ding on busy

Des ti na ti on

num ber for call

for war ding

Ack.

sig nal

Re pla ce

hand set

Deactivating call forwarding

b # 61 / 62 / 63 q a

Lift up

hand set

Per ma nent call for war ding /

Call for war ding on no re ply /

Call for war ding on busy

Ack.

sig nal

Re pla ce

hand set

Call forwarding in teams

Cer tain con di tions ap ply to sub scri bers that are as sig ned to a team for call for war ding:

· Each sub scri ber can in itia te call for war ding from his/her in ter nal num ber to a dif fe rent sub scri ber (re gard -

less of the team that sub scri ber is assigned to).

· Call for war ding from one team mem ber to a team num ber is not pos si ble. If call for war ding is in itia ted

from one team num ber to the team num ber for a dif fe rent team, the functi on will not be ac ti ve and the user in itia ting the call for war ding functi on is called.

Follow me (call forwarding from another telephone)

If you are at a dif fe rent lo ca ti on, and not at your pho ne, you ha ve the pos si bi li ty of ha ving calls ma de to your pho ne whi le you are away for war ded to a te le pho ne ne ar or at your cur rent lo ca ti on (Fol low me). You can al so for ward calls from ot her pho nes to your pho ne. When you lift up the hand set of your pho ne a spe ci al di al to ne will re mind you that you ha ve call forwarding currently activated.

Internal configuration of call forwarding (Follow me, internal)

b *64 t # q a

Lift up

hand set

In ter nal num ber who se calls are to

be for war ded

Ack.

sig nal

Re pla ce hand set

Call will then be for war ded to the spe ci fied te le pho ne.

Internal de-activation of call forwarding (Follow me, internal and external)

b #64 t # q a

Lift up

hand set

In ter nal num ber for which call

for war ding is to be can ce led

Ack.

sig nal

Re pla ce hand set

Ne ver Out of Touch Cal ling se ve ral te le pho nes (team call)

Setting up/deactivatingcall forwarding from an external location (external Follow me)

For the week end you ha ve re rou ted the fax num ber of your office to your pri va te fax ma chi ne at ho me. Let’s say you’re on the way to the office, which ta kes around 30 mi nu tes, and would now li ke to al so re cei ve fax mes sa ges that are ad dres sed to your office. You then can cel the »Fol low me - ex ter nal« functi on at ho me and when you ar ri ve at the office your fax mes sa ges will be wai ting on you – ex act ly whe re you need them. You can use this functi on to con fi gu re or can cel call for war ding to any des ti na tions. To con fi gu re call for war ding, di al (from an ex ter nal lo ca ti on) the mul tip le sub scri ber num ber (MSN) to which the Ser vi ce num ber (in ter nal, vir tu al sub scri ber) has been as sig ned. In the in iti al sta te, the num ber 55 is en te red as the ser vi ce num ber. Re mo te ac cess must be en ab led du ring con fi gu ra ti on. The PABX uses the PIN to check the aut ho ri za ti on for call for war ding from an ex ter nal lo ca ti on 2. Plea se no te that you must first al lo ca te a ser vi ce num ber to this mul tip le ex ten si on num ber (MSN) num ber du ring PC con fi gu ra ti on. The fac to ry set ting of the 6-di git aut ho ri za ti on PIN 2 is. You must change the PIN2 in the PC configuration, as otherwise you will not be allowed access to the PABX system.

You are located at an external telephone.

Lift up the hand set of your pho ne and di al the MSN to which the in ter nal ser vi ce num ber of the PABX has been as sig ned to.

If re mo te ac ti vat ion of call for war ding has been en ab led you will he ar the spe ci al di al to ne for your PABX sys tem. Set your pho ne to fre quen cy (DTMF) dia ling, or use a DTMF ma nu al transmitter.

Setting up call forwarding from an external location

t q *64 t * t # q

En ter

PIN 2

Ack.

sig nal

In ter nal num ber

who se calls are to be

for war ded

Des ti na ti on num ber

for call for war ding

Ack.

sig nal

You will then he ar the po si ti ve ac knowled ge ment sig nal for about 1 se cond; the con nec ti on is then ter mi na ted and you will he ar the bu sy sig nal. Re pla ce the handset.

Canceling call forwarding from an external location (canceling Follow me from an external location)

t q #64 t # q a

En ter

PIN 2

Ack.

sig nal

In ter nal num ber for which call

for war ding is to be can ce led

Ack.

sig nal

Re pla ce hand -

set

Af ter you can cel call for war ding (po si ti ve ac knowled ge ment sig nal), the con nec ti on is ter mi na ted and you will he ar the busy signal.

Cal ling se ve ral te le pho nes (team call) Ne ver Out of Touch

Mo ni to ring costs

Call data records

The PABX can sto re up to 500 call da ta re cords. This da ta is not lost in the event of a loss of po wer. The PABX ge ner ates a call da ta re cord for every ex ter nal call. The call da ta re cords con tain de tai led in for ma ti on

about the call. For ex.: Da te and time, du ra ti on of the call, num ber of the cal led par ty, num ber of the cal ling par ty, ty pe of con nec ti on, com mu ni ca ti on costs and possible project numbers.

In the de fault sta te, all ex ter nal calls that you in itia te are sto red. In co ming calls can be log ged in two dif fe rent ways.

· Only in co ming calls with a cer tain pro ject nu mer are sto red.

· All in co ming calls are sto red.

Note Plea se note that only the net work ser vi ce pro vi der is aut ho ri zed for bin ding con nec ti on/call cost log ging.

For con fi gu ra ti on in for ma ti on using the te le pho ne plea se re fer to pa ge 57.

Call data record overflow

The me mo ry for your call da ta re cords is li mit ed. If the PABX me mo ry has al rea dy sto red mo re than 480 com mu ni ca ti on da ta sets, a com mu ni ca ti on da ta over flow can be in di ca ted by sys tem te le pho nes. De pen ding on the sys tem te le pho ne ty pe used, the cal ler list eit her dis plays the ser vi ce num ber to get her with a mes sa ge or the ser vi ce num ber on ly. The sys tem telephone is specified when configuring the PABX.

ISDN terminals

The com mu ni ca ti on / call char ges can be dis play ed at ISDN ter mi nal de vi ces that sup port this feature.

Analog terminal devices

With your PABX sys tem it is pos si ble to trans mit the char ge ra te in for ma ti on as me te ring pul ses via the ana log ports with ap pro pria te ly equip ped ter mi nal de vi ces. In the in iti al sta te trans mis si on of the 12 or 16 kHz char ge pul se is de ac ti vat ed. On ac count of the tech no lo gy used in ISDN for the con nec ti on/call cost trans fer, con nec ti on/call costs may con ti nue to be trans mit ted even af ter the con nec ti on has been ter mi na ted. With all of the ana log ter mi nal de vi ces avai la ble on the mar ket, it may not al ways be pos si ble for the char ge pul se trans mit ted by your PABX sys tem at the con clu si on of a con nec ti on to be re cei ved pro per ly by the ter mi nal de vi ce you are using. Plea se ob ser ve the in struc tions in the ope ra ting ma nu al for your ter mi nal device. The transmit pulse frequency can be set during PC configuration to 12kHz or 16kHz.

Charge counter

The PABX ma na ges a char ge coun ter for each in ter nal user on the ba sis of the trans mit ted char ge ra te in tor ma ti on. The coun ter logs the costs of all calls. You can use the PABX me nu or the char ge log ger pro gram to dis play the coun ter for an in ter nal user. You can al so reset the counters.

Mo ni to ring costs Cal ling se ve ral te le pho nes (team call)

System telephones

Sys tem pho nes can use the PABX sys tem me nu (PIN pro tec ted) to view and de le te the char ge coun ters of the in di vi du al ter mi nal devices.

Transmission of communication costs by the network service provider

To dis play call/con nec ti on costs at in ter nal ter mi nal de vi ces of the PABX eit her du ring or at the end of the call and to ma na ge the char ge coun ter you ha ve to ap ply for the ra te in for ma ti on trans fer to be ac ti vat ed by your net work ser vi ce pro vi der. The re are two ways to transfer the cost of calls:

· Trans fer of rate in for ma ti on in units.

The se units are then con ver ted to a cur ren cy va lue using a de fi ned fac tor. The cur ren cy must be spe ci fied pre vi ous ly in the PABX however.

· Trans fer of the cur ren cy va lue.

No con ver si on re qui red in the PABX.

Ask your net work pro vi der which me thod is used to trans mit your char ge ra te da ta. Ma ke su re your con nec ted ter mi nal de vi ces sup port the me thod that is used. The PABX supp orts both the se trans mis si on types.

Note If your net work ser vi ce pro vi der has made this rate in for ma ti on dis play du ring calls avai la ble on your ISDN con nec ti on then the PABX ter mi nal de vi ces can dis play this in for ma ti on.

Call account (charge limitation, pocket money account)

A call char ge ac count can be pro gram med for each in ter nal user. The char ge ra te amounts avai la ble to that par ti cu lar user are de fi ned in this ac count. If the user uses up his/her al lot ted units he/she can then on ly ma ke in ter nal calls. If this li mit is rea ched du ring an on going call, the call can be com ple ted. The user can ma ke ex ter nal calls again when the num ber of units on his/her ac count is in crea sed or the counter is deleted.

Notes

Plea se no te that user’s char ge ac count must be ac ti vat ed and trans mis si on of the ra te in for ma ti on must be ap plied for at your net work ser vi ce pro vi der in or der to uti li ze this fea tu re. If you ma ke a call using a dif fe rent pro vi der which do es not trans fer the char ge ra te in for ma ti on, the call account function will be ineffective.

Be fo re you en ter the amount for the call cost ac count you must cle ar the char ge coun ter for the in ter nal num ber of the ac count hol der. You can then set up the call account.

Note For con fi gu ra ti on in for ma ti on using the te le pho ne plea se re fer to page 57.

Least Cost Routing (LCR)

The built-in Least Cost Rou ting fea tu re lets you ma ke calls via an al ter na ti ve car rier or ser vi ce pro vi der. When this per for man ce fea tu re is ac ti vat ed the PABX sys tem at tempts to set up the most rea so na bly pri ced or op ti mum con nec ti on for that time. The op ti mum con nec ti on may not al ways be the most reasonably priced however.

Di ver se in for ma ti on must be avai la ble for se lec ting the best pri ce and rea so na bly pri ced ser vi ce pro vi der for a call:

· To whe re is the call being pla ced?

Cal ling se ve ral te le pho nes (team call) Mo ni to ring costs

· Time of the call?

The char ge ra te da ta for the LCR functi on can be downloa ded from the In ter net si te www.te le fon spar buch.de. bintec elmeg GmbH is not li ab le for, nor can it gua ran tee the up-to-da ten ess, com ple te ness and cor rect ness/free dom from error of the rate tables.

Nor mal ly, you are con nec ted with your net work ser vi ce pro vi der when you lift the hand set of your pho ne and di al the li ne ac cess digit

(de fault: 0). The built-in Least Cost Rout ing fea ture lets you make calls via an al ter na tive car rier or ser vice pro vider.

In its in iti al sta te, no LCR pro ce du re is ac ti vat ed in your PABX. You can con fi gu re the va ri ous LCR pro ce du res using a PC and the WIN-Tools CD supp lied with the system.

Plea se no te that the re are so me pro vi ders who se ser vi ces must be ap plied for. So me of the se pro vi ders au to ma ti cal ly set up a con nec ti on to en roll un re gis te red cus to mers. If you ter mi na te such a con nec ti on du ring dia ling and then sub se quent ly at tempt to set up this link again, this may re sult in er rors du ring cal ling (com mu ni ca ti on will not be estab lis hed). In this ca se it will be ne ces sa ry to de ac ti va te the pro vi der con cer ned in the LCR pro fes sio nal on the WIN-Tools CD and to update the date records in the PABX.

LCR Professional features

· Con fi gu ra ti on of up to 20 pro vi ders in clu ding pro vi der name and pre fix. Set ting op tions for in di vi du al rou -

ting pro ce du res (stan dard, trunk group, MSN)

· Up to 50 zo nes with a ma xi mum of 200 en tries each (pre fix, pho ne num bers, sub scri bers) can be con fi gu -

red.

· You can con fi gu re a GSM gate way as pro vi der. The trunk code for the port is di aled for con nec tions at the

ex ter nal ISDN port of the PABX sys tem as the »Pro vi der pre fix. When con nec ted to one of the pabx’s ana log port, the in ter nal ex ten si on num ber of the pabx is dialed.

· Three dif fe rent fall back sta ges can be set.

· The rate tab les are con fi gu red for Mon day through Fri day, Sa tur day and Sun day for the zo nes that have

been con fi gu red.

· Pre con fi gu ra ti on and downlo ad of rate tab les from the In ter net (www.te le fon spar buch.de).

· Im por ting and sa ving the rate tab les and trans fer ring them to your PABX sys tem.

Important notice for using the LCR procedure

· When a con nec ti on is estab lis hed via a pro vi der, the name of that pro vi der is shown in the dis play of sys tem

te le pho nes.

· Users can be in hi bi ted from using this fea tu re in PC con fi gu ra ti on.

· The rate in for ma ti on is not log ged com ple te ly in the call data re cords of the PABX when using the LCR pro -

ce du re, as this in for ma ti on is not fur nis hed by all ser vi ce providers.

· When call for war ding is ac ti vat ed you should en ter the net work ser vi ce pro vi der as the main pro vi der to

en su re a high de gree of accessibility.

· Call for war ding in the ex chan ge, or au to ma tic call-back to an ex ter nal par ty will al ways be exe cu ted via the

main net work ser vi ce provider.

X When you lift the hand set you will he ar a spe ci al di al to ne in all coun try va riants ex cept DE and AT.

Mo ni to ring costs Cal ling se ve ral te le pho nes (team call)

Operation

You can ac ti va te/de-ac ti va te the LCR pro ce du re using eit her the »Pro fes sio nal Con fi gu ra tor«, or a code se quen ce on the telephone.

Activating the LCR procedure

b X ** q ==== q 7812 q

Lift up

hand set

Ack.

sig nal

En ter PIN

(0000 = de fault set ting)

Ack. sig nal Code Ack.

sig nal

Deactivating the LCR procedure

b X ** q ==== q 781# q

Lift up

hand set

Ack.

sig nal

En ter PIN

(0000 = de fault set ting)

Ack. sig nal Code Ack.

sig nal

Block dialing (Austria)

Using block dia ling (pre pa red dia ling) you can first in put a num ber com ple te ly at a ter mi nal de vi ce to put it in to the buf fer me mo ry in the PABX sys tem. You can then in itia te dia ling of the com ple te num ber. So me net work ser vi ce pro vi ders re qui re block dia ling to en ab le di rect dia ling to a cer tain ter mi nal de vi ce. This fea tu re is des cri bed in the ope ra ting in struc tions for the ISDN ter mi nal de vi ces. Block dia ling is also possible for internal communications.

b Lift up the hand set of your pho ne. You will hear the in ter nal dial tone.

*55 Dial this code.

0 Dial this code 0.

t Dial the num ber you wish to call.

# Be gin dia ling by pres sing the key #.

Only now is the call trans fer red to the ex chan ge.

You will hear the rin ging sig nal in your hand set. The ex ter nal par ty is being cal led. The par ty being cal led lifts up the hand set of his/her phone.

g Con duct your call.

a End the call by han ging up your hand set.

Cal ling se ve ral te le pho nes (team call) Mo ni to ring costs

PABX Set tings

Activating and deactivating call signaling for analog terminal devices

You can ac ti va te/de ac ti va te the rin ging of your ana log ter mi nal de vi ces for in ter nal, ex ter nal or all calls. You will still ha ve use of all of the ot her functions for the ter mi nal de vi ce. When the cal ler pla ces a call he/she will he ar the rin ging sig nal. When you lift up the hand set du ring a call (you can not he ar the call) you will be connected with the caller.

Deactivating call signaling for analog terminal devices(Inhibiting calls ON)

b *57 0 / 1 / 2 q a

Lift up

hand set

all calls /

on ly ex ter nal calls /

on ly in ter nal calls

Ack.

sig nal

Re pla ce

hand set

Activating call signaling for analog terminal devices(Inhibiting calls OFF)

b #570 q a

Lift up

hand set

Ack.

sig nal

Re pla ce

hand set

Teams

Teams are groups of per sons who work to get her to achie ve a set go al. Nor mal ly, this me ans that all of the mem bers of a team can be rea ched at a com mon num ber for ex ter nal and in ter nal calls. In the PABX this me ans that a num ber can be spe ci fi cal ly as sig ned to each team of te le pho nes / ter mi nal de vi ces, al lo wing all team mem bers to be rea ched at all ti mes for ex ter nal and in ter nal calls. In PC con fi gu ra ti on you can as sign up to eight in ter nal num bers or one num ber for ex ter nal call for war ding to each of the 10 pos si ble teams. The se teams can, in turn, be al lo ca ted to the ex ter nal MSN. A team num ber can be spe ci fied in PC con fi gu ra ti on for the team for in ter nal team calls. When a sub scri ber di als the num ber for a team the team na me is shown in the dis play of his/her pho ne whi le the call is in pro cess. If a team mem ber ans wers the call, then his or her na me will be dis play ed. If the MSN is di aled by an ex ter nal par ty, or the team num ber by an in ter nal user, all of the as sig ned ter mi nal de vi ces are cal led. Dif fe rent ter mi nal de vi ces can be as sig ned to the teams (for example telephone, fax group 4); calls are signaled according to their function.

Note Teams can also be cal led du ring an on going in qui ry call or on call for war ding. It is also pos si ble to for ward a call to a team.

Call to busy team member (»Busy on Busy«)

If a mem ber of a team is ma king a call you can de ci de whet her furt her calls are to be sig na led for this team (PC con fi gu ra ti on set ting). If the functi on »Bu sy on bu sy« has been con fi gu red for this team any furt her cal lers ma king calls to this team will re cei ve the »busy« signal.

Enabling / Inhibiting a member’s phone within a team

Let’s as su me you are lea ving the pho ne ran ge and wish to dis ab le your te le pho ne for call sig na ling. You can dis ab le your te le pho ne for call sig na ling in a team or in all teams and en ab le it la ter. En ab ling or in hi bi ting is al ways con duc ted si mul ta ne ous ly in the day/ night team call al lo ca ti on. If your pho ne is dis ab led in a team no furt her team calls will be signaled at your phone.

If all team members’ pho nes are dis ab led in the day/night team call al lo ca ti on, the calls for this team will be sig na led at the ter mi nal de vi ces of Team 00. The cal ler will he ar a bu sy sig nal if no ter mi nal de vi ce has been en ab led for call sig -

PABX Set tings Cal ling se ve ral te le pho nes (team call)

na ling in Team 00 eit her. In the in iti al sta te the num bers 10.11, 20 and 20 are en te red and en ab led for Team 00 in the day/night call allocation.

Note The spe ci fic in ter nal num ber must be as sig ned to the cor re spon ding team to en ab le or in hi bit a te le pho ne wit hin a team.

Enabling / Inhibiting subscribers within a team (log-in, log-off)

b * / # 943 t q a

Lift up

hand set

En ab le/in hi bit

sub scri bers

Team num ber

(00...09)

Ack.

sig nal

Re pla ce

hand set

Enable / inhibit member(s) in all teams (log-in, log-off)

b * / # 943* q a

Lift up

hand set

En ab le/in hi bit

sub scri bers

Ack.

sig nal

Re pla ce

hand set

Switching team call day/night assignments (call distribution)

The Day/Night team call as signment de fi nes which in ter nal te le pho nes should ring when an ex ter nal call co mes in. The day/night team call as signment list is a tab le in which in co ming calls are as sig ned to internal users.

Let’s say you wish to re rou te im por tant bu si ness calls to your (ho me) office to an ans we ring ma chi ne af ter hours so that you will not be dis tur bed at ho me. In PC con fi gu ra ti on you can as sign two dif fe rent call dis tri bu ti on op tions (team call as signment day/night) to each team. Call for war ding to an ex ter nal sub scri ber is al so pos si ble for day/night team call as signments, al lo wing you to al ways be rea ched by im por tant cal lers, for ex am ple. You then on ly need to switch the team call as signment op ti on from day to night and call will be signaled where you need them to be.

Note You can switch over the day/night team call mode at any time du ring the day or night. This swit cho ver can be per for med by any user with the pro per pri vi le ges (de fault set ting: no sub scri ber).

Switching all call modes

You can switch over all team call mo des si mul ta ne ous ly. This swit cho ver can be per for med by any user with the pro per pri vi le ges.

Switching day/night team call assignment for all teams

b *93*

#93* q a

Lift up

hand set

Call mo de

»Day«

Call mo de

»Night«

Ack.

sig nal

Re pla ce

hand set

Cal ling se ve ral te le pho nes (team call) PABX Set tings

Switching team call assignments (day and night) for one team

b *93

#93 t q a

Lift up

hand set

Call mo de

»Day«

Call mo de

»Night«

Team num ber

(00...09)

Ack.

sig nal

Re pla ce

hand set

PABX Set tings Cal ling se ve ral te le pho nes (team call)

Fea tu res wit hout user ac ti on

SMS (short messages)

SMS (Short Mes sa ge Ser vi ce) al lows you to send/re cei ve text mes sa ges to/from ot her SMS-com pa ti ble te le pho nes in the fi xed-li ne net work or to/from cell pho nes. The in for ma ti on for a new SMS is shown in the dis play of the cor re spon ding ter mi nal de vi ce af ter this in for ma ti on has been trans fer red. De pen ding on the ter mi nal de vi ce being used, pre set or self-ge ner ated short mes sa ges can be trans mit ted. Short mes sa ges are in put using the key block of the te le pho ne. A short mes sa ge is re stric ted to 160 cha rac ters. Additional costs are charged when an SMS is transmitted.

Sen ding/Re cei ving of SMS mes sa ges is pos si ble using ana log or ISDN pho nes. You can al so use dif fe rent sys tem te le pho nes for sen ding text mes sa ges. The sys tem te le pho nes can on ly uti li ze this

fea tu re (SMS) in con juncti on with the PABX. Sen ding/Re cei ving of SMS mes sa ges is on ly pos si ble:

· If you have ap plied for this fea tu re for your USB port (by cal ling the SMS cen ter of your ser vi ce pro vi der

and com ple ting the ap pli ca ti on procedure).

· If the num ber for the SMS cen ter for your ser vi ce pro vi der is sto red in the PABX.

· When the caller’s (sender’s) num ber is also trans mit ted and this num ber dis play ed at the re cei ving party.

· Ess en ti al ly, you can aut ho ri ze all ter mi nal de vi ces for SMS.

· Wit hin a team call as signment con fi gu ra ti on you can only as sign one te le pho ne (ana log or ISDN) with SMS

aut ho ri za ti on in or der that the SMSs re ach that specific phone.

· You can only as sign one out going num ber (MSN) to an SMS-aut ho ri zed te le pho ne. As signment is made in

PC con fi gu ra ti on in the sec ti on »In ter nal sub scri ber« un der the tab »Pho ne num ber«. Log-in at the SMS cen ter and re cei ving of the SMSs are then made using this number.

· If you en ter an SMS-aut ho ri zed te le pho ne in the team call al lo ca ti on (in the sec ti on »Ex ter nal num bers«) in

se ve ral teams with dif fe rent MSNs, the SMS will only be re cei ved at the te le pho ne with the num ber en te red as the outgoing number.

Note Con tact your ser vi ce pro vi der to find out what the costs are for sen ding/re cei ving SMS.

Transmission of user-defined characters (UUS1)

You can send text mes sa ges from one ISDN ter mi nal de vi ce to anot her ISDN ter mi nal wit hout ha ving to call that par ti cu lar sub scri ber. The re are no ad di tio nal char ges for trans mis si on of the se types of messages.

The in for ma ti on about a new text mes sa ge is shown in the dis play of the cor re spon ding ter mi nal de vi ce af ter this in for ma ti on has been trans fer red. De pen ding on the ty pe of ISDN ter mi nal de vi ce used, the se text mes sa ges may be de fault mes sa ges, or free ly ge ner ated texts. You can on ly use this per for man ce fea tu re if it is sup por ted by the ISDN ter mi nal de vi ces. Plea se re fer to the ope ra ting in struc tions for your ISDN terminal devices for proper use.

You can al so uti li ze the trans mis si on of text mes sa ges from and to ex ter nal te le pho nes if the fea tu re »UUS1 (User to User Sig na ling1)« has been ac ti vat ed for your con nec ti on. Ask your net work ser vi ce provider for details.

Information from the ISDN network (MWI)

The MWI fea tu re al lows your ser vi ce pro vi der to in form you if new mes sa ges for you are ac tu al ly avai la ble. For ex am ple, if you ha ve a new e-mail mes sa ge in your mail box or on the ser ver of your In ter net pro vi der, MWI will no ti fy you.

Cal ling se ve ral te le pho nes (team call) Fea tu res wit hout user ac ti on

Ter mi nal de vi ces that sup port this fea tu re can dis play or sig nal this in for ma ti on. MWI in for ma ti on is trans fer red trans pa rent ly by the PABX to the terminal devices.

Note You must ap ply for this ISDN con nec ti on fea tu re at your ser vi ce pro vi der. You will then be in form ed of all avai la ble ser vi ces the re.

Automatic changeover of authorization for external calls

Do you need to re vo ke or grant aut ho ri za ti on pri vi le ges of cer tain sub scri bers / ter mi nal de vi ces of the PABX for ma king ex ter nal calls? You can spe ci fy se pa ra te ly for each te le pho ne / ter mi nal de vi ce whet her the aut ho ri za ti on pri vi le ges for ma king ex ter nal calls are to be re vo ked or gran ted for a cer tain time de fi ned in the ca len dar. Af ter the aut ho ri za ti on pri vi le ges ha ve been chan ged au to ma ti cal ly, the user concerned will not be able to place any external calls.

No ope ra ting ac tions are re qui red for this functi on. In PC con fi gu ra ti on you can mark (spe ci fy) the user for which call aut ho ri za ti on is to be chan ged. The ca len dar used to de ter mi ne when chan geo ver is to ta ke pla ce can be set in PC configuration.

Note Emer gen cy calls using ter mi nal de vi ces pro vi ded for this pur po se, or emer gen cy num bers, are ex empt from this aut ho ri za ti on pri vi le ge chan ge.

Extended adressing (Sub-addressing)

An ISDN ter mi nal de vi ce can be rea ched at a cer tain MSN. Using the fea tu re »SUB« (Sub ad dres sing) you can ex pand the ad dres sing functi on for a ter mi nal de vi ce with a cer tain MSN. Sub ad dres sing is trans fer red trans pa rent ly by the PABX.

You can on ly uti li ze this fea tu re if the fea tu re »SUB« (Sub ad dres sing) is ac ti ve for your con nec ti on and if it is sup por ted by the ISDN ter mi nal de vi ces in vol ved. Plea se re fer to the ope ra ting in struc tions for your ISDN ter mi nal devices for proper use.

Calendar

You ha ve a set rou ti ne and are eit her in the office or at ho me at cer tain ti mes du ring the day. But let’s say that you want to ta ke your calls in the hob by room on Sun days. You can set a ca len dar in the call dis tri bu ti on for each team. The two team call mo des Day and Night will then be swit ched au to ma ti cal ly ba sed on the da ta in the ca len dar. For ex am ple, let’s say you wish to chan ge the aut ho ri za ti on pri vi le ges for a cer tain user for af ter bu si ness hours. When con fi gu ring your PABX you can spe ci fy se pa ra te ly for each user whet her that user’s aut ho ri za ti on for ex ter nal calls is to be chan ged over au to ma ti cal ly. Chan geo ver is per for med in ac cor dan ce with the da ta in the as sig ned ca len dar. You can pro gram two se pa ra te ca len dars for the PABX using your PC. It is al so pos si ble to chan ge over ha ve chan geo ver bet ween a day and night call mo de per for med au to ma ti cal ly at a time you spe ci fy. Dif fe rent day/night chan geo ver ti mes can be se lec ted for each day of the week. A ca len dar con sists of four switching times, which, in turn, can be specifically assigned to the individual days of the week.

Note When a ca len dar is as sig ned, this over ri des any ma nu al chan geo ver made for the se mo des in the day/night team call as signment list.

Fea tu res wit hout user ac ti on Cal ling se ve ral te le pho nes (team call)

Example:

Week day Ca len dar 1

Swit ching time 1 Swit ching time 2 Swit ching time 3 Swit ching time 4

Day Night Day Night Day Night Day Night

Mon day 09:30 18:00 18:45 24:00

Fri day 14:00 Inac ti ve Inac ti ve 23:00

Sa tur day 09:00 Inac ti ve Inac ti ve 23:00

Park

You ha ve a stan dard ISDN te le pho ne at the in ter nal ISDN con nec ti on and are con duc ting a call from this pho ne. Du ring the call it be co mes ap pa rent to you that you must con ti nue this call in a dif fe rent room. You can »park« the call for around 2 mi nu tes, un plug the te le pho ne from the ISDN con nec ti on and then plug it back in at the in ter nal ISDN port in the ot her room. Af ter you un park the call you can continue with your conversation.

Note This fea tu re is sup por ted for ISDN te le pho nes by the PABX at the in ter nal ISDN con nec ti on. Plea se re fer to the ope ra ting in struc tions for your ISDN te le pho ne for pro per use.

Data packet transfer (X.31)

You can con nect a da ta ter mi nal that ope ra tes in com pli an ce with the X. 31 trans mis si on stan dard (da ta trans fer in D chan nel) to the in ter nal ISDN con nec ti on of your PABX. For ex am ple a cash re gis ter ter mi nal for elec tro nic pay ment with ec ban king cards, cre dit cards, ATM cards or cus to mer cards. You must ma ke spe ci al set tings in the Pro fes sio nal Con fi gu ra tor for the PABX sys tem in order to use these types of terminals.

You can on ly use this fea tu re if the fea tu re »X. 31« is ac ti vat ed for your con nec ti on and if it is sup por ted by the ISDN ter mi nal de vi ces. Plea se re fer to the ope ra ting in struc tions for the ter mi nal devices involved.

Protection of data link

You are in the middle of sen ding out se ve ral fax mes sa ges. The fea tu re »Call wai ting« is con fi gu red at the con nec ti on for your fax ma chi ne. If you re cei ve a call at a dif fe rent fax de vi ce at the sa me time, da ta trans fer will be in ter fe red with, or even dis rup ted com ple te ly by the call wai ting sig nal. »Call wai ting« is sup pres sed at the ana log port for fax de vi ces to en su re cor rect da ta ex chan ge at all ti mes and to pre vent any pos si ble in ter fer en ce sig nal. You can de fi ne cer tain ty pes of ter mi nal de vi ces for ana log ports in PC Con fi gu ra ti on. As soon as you spe ci fy an dif fe rent ty pe of con nec ti on than »Te le pho ne«, e. g.»,Mo dem« or »fax group 3«, the call waiting function will be deactivated for that connection.

Emergency call priority

For »Emer gen cies«: The »Emer gen cy call« functi on. Let’s as su me that an emer gen cy oc curs and you must ur gent ly call the po li ce, fire de part ment or anot her emer gen cy

Cal ling se ve ral te le pho nes (team call) Fea tu res wit hout user ac ti on

num ber. And to ma ke mat ters wor se, both ex ter nal B chan nels of the ISDN con nec ti on are bu sy. You ha ve, ho we ver, “in form ed” your PABX of emer gen cy num bers that must al ways be rea cha ble in the event of emer gen cies. If you di al one of the se emer gen cy call num berst he num ber is re cog ni zed by the PABX and a B chan nel “freed” automatically by the PABX for an emergency call.

You can en ter up to six (6) emer gen cy num bers du ring PC con fi gu ra ti on. Emer gen cy num bers are not af fec ted by any call aut ho ri za ti on pa ra me ters or call con trol that are configured.

For the functi on »Ma king calls with di rect ex chan ge li ne ac cess« the ex ter nal ISDN con nec ti on is ta ken and cal ling is per mit ted. If the ex ter nal B chan nels are bu sy, a B chan nel is freed (re lea sed) and the par ties con duc ting their call on that chan nel will he ar a bu sy sig nal. An emer gen cy call al rea dy in progress is not interrupted.

For the functi on »Ma king calls wit hout di rect ex chan ge li ne ac cess« the in ter nal con nec ti on is bu sy and in ter nal calls can be ma de. You must di al a »0« be fo re ma king an ex ter nal call. If all of the ex ter nal B chan nels are bu sy, one B chan nel is dis con nec ted and the par ties con duc ting their call on that chan nel will he ar a bu sy sig nal. An emer gen cy call al rea dy in progress is not interrupted.

Note If calls are in pro gress using two ISDN te le pho nes on the same in ter nal ISDN bus, it is not pos si ble to in itia te an emer gen cy call from a third ISDN te le pho ne on this bus.

Dial ranges

Du ring con fi gu ra ti on you can de fi ne re stric tions for pla cing ex ter nal calls for cer tain ter mi nal devices. Dia ling re gions are not ac ti vat ed in the de fault set tings. In PC con fi gu ra ti on you can as sign each ter mi nal de vi ce in di -

vi du al ly to call control. The num bers lis ted in the Re stric ted Num bers tab le (in the Sec ti on »Re stric ted Num bers«) can not be di aled using

the ana log ter mi nal de vi ces in clu ded in the as so cia ted dia ling re gi on. For ex am ple, the en try of the num ber »0190« in the list would pre vent calls being ma de to cost ly ser vi ce pro vi ders. The en tries in the un re stric ted num bers tab le (in the Sec ti on »Un re stric ted num bers«) can can cel a por ti on of the re stric tions im po sed on num bers in call re stric ti on. For ex am ple, if the num ber »0190123456« is en te red in the un re stric ted num bers tab le, this num ber may be di aled, even if all »0190« num bers ha ve been in hi bi ted by call re stric ti on. If two iden ti cal num bers (iden ti cal se quen ce of di gits and sa me num ber of di gits) are entered as both barred and restricted, then these numbers can not be dialed.

If the pre fix num ber for a dif fe rent net work ser vi ce pro vi der is di aled from a num ber that is in hi bi ted by the dia ling re gi on, that dia ling re gi on is not active.

Note Sub scri bers wit hout aut ho ri za ti on for ex ter nal calls can ob tain the aut ho ri za ti on to make ex ter nal calls to the se num bers.

Anot her pos si ble set ting op ti on is the re gio nal num bers. The users can not ma ke any do mes tic long-dis tan ce or in ter na tio nal calls. Ten (10) spe ci al num bers can be con fi gu red for the se cal ling pri vi le ges; the se num bers can be used to ma ke do mes tic long-dis tan ce or in ter na tio nal calls. A spe ci al num ber can con sist of a com ple te pho ne num ber or parts of a number (for example the first few digits).

Time acceptance

You can ac ti va te or de ac ti ve the time ac cep tan ce functi on from the ISDN net work. This fea tu re is re qui red, in ca se the ISDN net work do es not trans mit the time cor rect ly. In the event of a loss of po wer, all sto red con tents (pro gram and ap pli ca ti on da ta) are re tai ned in the PABX wit hout any chan ges. The in ter nal clock for the PABX sys tem is up da ted au to ma ti cal ly du ring the next ex ter nal call (if con fi gu red). Ac ti vat ion of ac cep ting the updated time is set via PC configuration.

Fea tu res wit hout user ac ti on Cal ling se ve ral te le pho nes (team call)

Con duc ting calls with se ve ral sub scri bers

Whi le you are con duc ting a call you can

· call a furt her par ty (in qui ry call).

· ac cept a se cond call du ring an on going call (call wai ting).

· Trans fer a call.

· Trans fer in the net work (ECT).

· con nect a wai ting cal ler.

· Con duct two calls at once whi le swit ching bet ween the calls (broker’s call).

· Talk to two par ties si mul ta ne ous ly (three-par ty con fer en ce call).

If you wish to uti li ze the se functions at an ex ter nal point-to-mul ti point con nec ti on, you must ap ply for them. Ask your net work ser vi ce pro vi der for details.

Note The fol lo wing se quen ces and codes ap ply to the use of ana log te le pho nes. ISDN te le pho nes have their own (de di ca ted) pro ce du res. Con sult the ope ra ting in struc tions for your ter mi nal de vi ces for furt her in for ma ti on.

Inquiry call

You can call anot her par ty at any time du ring an on going call.

g You are con duc ting a call.

You would like to call anot her par ty.

R Press the R key.

You will hear the in ter nal dial tone.

t If you wish to spe ak to an ex ter nal par ty, dial 0 first.

If you hear a busy sig nal af ter dia ling 0, eit her your te le pho ne does not have pro per aut ho ri za ti on for an ex ter nal call, or the line is busy.

t Dial the num ber of the par ty you wish to call.

You will hear the rin ging sig nal in your hand set.

The par ty will be cal led. The par ty being cal led lifts up the hand set of his/her pho ne.

g Con duct your call.

To end the in qui ry call press the Dis con nect key on your ISDN pho ne.

R1 With ana log ter mi nal de vi ces you must first dial the code R1 the cur rent call is then can ce led and

you are re-con nec ted with the fi rst party.

g Con ti nue with your call.

Call waiting

Du ring an on going call you can ac cept, or re fu se, a wai ting call at any time.

Cal ling se ve ral te le pho nes (team call) Con duc ting calls with se ve ral sub scri bers

Note Call wai ting is pos si ble, ho we ver, for in ter nal and ex ter nal calls to ana log te le pho nes.

Accepting a call (entering into an inquiry call)

g You are con duc ting a call.

A se cond par ty calls you. You hear the call wai ting sig nal.

R2 Dial this code.

g You will be con nec ted with the wai ting par ty. Your first call is put on hold (see »In qui ry call«). For furt -

her pro ce du res re fer also to »Broker’s call« or »Three-par ty con fer en ce call«.

Refusing a call

g You are con duc ting a call.

A se cond par ty calls you. You hear the call wai ting sig nal.

R0 Dial the code fo r re fu sing the wai ting call. The cal ler will then hear the busy sig nal.

Accepting a call

You can al so ac cept a wai ting call by han ging up the hand set and en ding the first call. When then lift up the hand set again you will be con nec ted with the cal ler who was pre vi ous ly waiting.

Transfer calls

Transferring calls internally without advance notice

You can trans fer calls when you di al the num ber of the in ter nal par ty and then hang up the hand set. The in ter nal par ty is then cal led and can ta ke the call when he/she lifts the handset.

g You are con duc ting an ex ter nal call.

R Press the R key.

You will hear the in ter nal dial tone.

t Dial the num ber of the in ter nal par ty to whom you wish to trans fer the call.

You will hear the rin ging sig nal in your hand set. The par ty will be cal led.

If you hear the busy sig nal press the R key again to re trie ve the call that is on hold.

a Re pla ce the hand set. The par ty will be cal led. The par ty being cal led lifts up the hand set and con ducts

the ex ter nal call. If the cal led par ty does not lift up his/her hand set you will be cal led back at your te le pho ne af ter appr. 30 seconds.

Transferring calls with advance notice

You wish to trans fer an in ter nal or ex ter nal call to anot her in ter nal par ty and spe ak with that par ty be fo re hand.

g You are con duc ting an in ter nal or ex ter nal call. You wish to trans fer the call to anot her party.

R Press the R key. You will hear the in ter nal dial tone.

If you hear the busy sig nal, press the Re call flash but ton again to re trie ve the call.

t Dial the num ber of the par ty you wish to call.

You will hear the rin ging sig nal in your hand set.

Con duc ting calls with se ve ral sub scri bers Cal ling se ve ral te le pho nes (team call)

The par ty will be cal led. The par ty being cal led lifts up the hand set of his/her phone.

g Con duct this in ter nal call.

Tell your in ter nal part ner that you wish to trans fer the call cur rent ly on hold to him/her.

a Re pla ce the hand set.

The ot her in ter nal par ty can then con ti nue with the call.

Connecting (ECT)

Du ring an on going call, you ha ve the op ti on of ac cep ting a furt her call, or of in itia ting a se cond call your self. The first par ty is put on hold du ring the in qui ry call. You can then con nect both par ties with one anot her and you will be dis con nec ted (from that call).

In the Pro fes sio nal Con fi gu ra tor you can de fi ne for each sub scri ber se pa ra te ly whet her an ex ter nal par ty is to be put on hold in the PABX or in the exchange.

Transfer within the PABX

The fea tu re »Hold in the PABX« must be con fi gu red. The two ex ter nal cal lers will be con nec ted via the PABX. Your PABX is not avai la ble for ot her ex ter nal calls whi le an

ex ter nal, trans fer red call is in progress.

Transfer in the exchange

The fea tu re »Hold in the ex chan ge« must be con fi gu red. The two ex ter nal cal lers will be con nec ted in the ex chan ge. Your PABX re mains ful ly avai la ble (for two con nec tions)

whi le the trans fer red call is in progress. You can on ly uti li ze this functi on if the fea tu re »ECT« has been ac ti vat ed for your ISDN con nec ti on. Ask your net -

work ser vi ce pro vi der for details.

Connecting

Plea se no te that ISDN ter mi nal de vi ces can on ly uti li ze the fea tu re »Con nect« via a spe ci al key or me nu functi on. The fol lo wing pro ce du re ap plies on ly to analog telephones.

g You are con duc ting a call with par ty 1.

A furt her call is sig na led, for ex am ple by call wai ting.

R2 Dial this code.

Par ty 2 ans wers; you can spe ak with Par ty 2 Par ty 1 is put on hold.

R4 You would like to con nect the two par ties with one anot her.

Dial this code.

The two par ties are then con nec ted. The char ges for the con nec ti on are bil led to the par ty who estab lis hed the con nec ti on.

Connecting a waiting subscriber with several subscribers on hold

You ha ve the op ti on of put ting se ve ral con nec tions on hold and using a furt her con nec ti on (in qui ry call con nec ti on) to trans fer a par ty on hold. You can uti li ze this fea tu re with a sys tem te le pho ne or with an ISDN te le pho ne that sup port this functi on (re fer to ope ra ting in struc tions for terminal device involved).

Cal ling se ve ral te le pho nes (team call) Con duc ting calls with se ve ral sub scri bers

Broker`s call

The broker’s call fea tu re al lows you to switch back and forth bet ween in ter nal or ex ter nal cal lers. The par ty that is on hold will he ar the mu sic on hold (when pro gram med). With ana log te le pho nes you can switch bet ween two cal lers. You can ter mi na te each spe ci fic call. Du ring sys tem con fi gu ra ti on you can de fi ne whet her the cal lers are to be put on hold in your PABX or in the exchange.

You are con duc ting a call and wish to spe ak to a furt her par ty, wit hout the first cal ler being ab le to he ar your con ver sa ti on with the se cond caller.

R Press the R key.

You will hear the in ter nal dial tone.

t If you wish to spe ak to an ex ter nal par ty, dial 0 first.

Dial the num ber of the par ty you wish to call. You will hear the rin ging sig nal in your hand set. The par ty will be cal led. The par ty being cal led lifts up the hand set of his/her phone.

g You are con duc ting the call.

The first call is put on hold.

R2 Dial this code to re turn to your first cal ler; the se cond par ty is put on hold. You can then use this code to

switch back and forth bet ween the two cal lers.

R0 You can end the call that is on hold.

Dial this code.

R1 You can end the cur rent call.

Dial this code.

· If you switch back and forth bet ween an in ter nal cal ler and an ex ter nal par ty (broker’s call) and then hang

up your hand set, your call is ter mi na ted and the two cal lers will be con nec ted with one another!

· If you switch back and forth bet ween two ex ter nal par ties (broker’s call) and then hang up your hand set, the

cur rent call is ter mi na ted and the cal ler on hold will call you by way of the »Re call«.

· If, du ring a broker’s call, you press the Re call flash but ton and then dial 4, the two ex ter nal par ties are con -

nec ted with one anot her and your call with both of the ex ter nal par ties is ter mi na ted. The char ges for the call that you in itia ted will be billed to you.

Three-party conference call

You can ma ke three-par ty con fer en ce calls with ex ter nal and in ter nal cal lers. The per for man ce fea tu re »On hold at the ex chan ge« must be con fi gu red to con duct three-par ty con fer en ce calls at

the ex chan ge office with two ex ter nal cal lers. On ly one B chan nel of the ISDN con nec ti on is bu sy with two external callers.

The fea tu re »Hold in PABX« must be con fi gu red to con duct a three-par ty con fer en ce call in the PABX with ex ter nal or in ter nal cal ler. Both B chan nels of the ISDN con nec ti on are used when ma king a three-par ty con fer en ce call with two external parties.

You can al so in clu de a cal ler from »call wai ting« or »on hold« in an on going call.

Initiate a three-party conference call

g You are con duc ting a call with one par ty and wish to in clu de a furt her par ty in the call.

R Press the R key.

You will hear the in ter nal dial tone.

If you wish to spe ak to an ex ter nal par ty, dial 0 first.

Con duc ting calls with se ve ral sub scri bers Cal ling se ve ral te le pho nes (team call)

t Dial the num ber of the par ty you wish to call.

You will hear the rin ging sig nal in your hand set. The par ty will be cal led. The par ty being cal led lifts up the hand set of his/her phone.

g You would like to in clu de this par ty in the first call.

R3 Dial this code.

d Con duct your three-par ty con fer en ce call.

You would now li ke to ex clu de the par ty that you first brought in to the con fer en ce call from furt her con ver sa ti on. This cal ler then re mains on hold in an in qui riy call.

R2 Dial this code.

g You can then con ti nue your call with the se cond par ty. The first par ty is on hold.

Note The con fer en ce is en ded when you hang up your hand set. A par ty in clu ded in the con fer en ce call can hang up at any time and the par ty which in itia ted the call can then con ti nue the con fer en ce with the re mai ning cal lers.

System parked inquiry

You are tal king on the te le pho ne and would li ke to rou te this call to a col lea gue. Ho we ver, you are un su re about your colleague’s cur rent lo ca ti on. Use the »sys tem park ed in qui ry« fea tu re to keep the cal ler wit hin the PABX wai ting loop. You can now use your te le pho ne for an an noun ce ment or mes sa ge sig na ling to your col lea gue that he or she has a wai ting in qui ry call. The nu me ric code of the sys tem park ed in qui riy al lows the col lea gue to accept the call from any telephone.

This pro ce du re is pos si ble from ana log, ISDN, and sys tem te le pho nes. The sys tem park ed in qui ry is in itia ted with the in qui ry call fea tu re. The cal led sub scri ber uses the in qui ry call fea tu re to di al the de fault nu me ric code (*596) or one of 4 con fi gu ra ble nu me ric codes from the in ter nal te le pho ne num ber plan. If the di aled ex ten si on is not al rea dy being used for a dif fe rent sys tem park ed in qui ry, the sub scri ber will he ar a po si ti ve ac knowled ge ment sig nal and hangs up the te le pho ne. If the ne ga ti ve ac knowled ge ment sig nal is he ard, the sub scri ber can cels the in qui ry call and re pe ats the pro cess for anot her in ter nal ex ten si on re lea sed for the sys tem park ed in qui ry. Du ring sys tem park ed in qui ry, the ex ter nal sub scri ber will be put on hold by the sys tem and will he ar mu sic on hold (when pro gram med). The te le pho ne is now avai la ble for ot her uses, for ex am ple an an noun ce ment or mes sa ge. If the call wit hin the wai ting loop is not accepted by a subscriber within a specified time, the initiating subscriber receives a call-back or a call-waiting signal.

The sys tem park ed in qui ry is pos si ble on ly from wit hin an ex ter nal or in ter nal con nec ti on. On ly one in qui ry call is pos si ble for each code. If an in ter nal num ber is al rea dy being used for »Sys tem park ed in qui ry« you must se arch for an un used in ter nal num ber. On ly sub scri bers with at least an »in co ming re cei ve on ly aut ho ri za ti on« can ac cept a call from the sys tem park ed in qui ry loop of an ex ter nal wai ting / on hold caller; all other subscribers hear a busy signal.

Initiating a system-parked inquiry

g R t

*596 q a

Con fig. in ter nal

num ber

Ack.

sig nal

Re pla ce

hand set

Cal ling se ve ral te le pho nes (team call) Con duc ting calls with se ve ral sub scri bers

Accepting a system-parked inquiry

b t

*596 g

Lift up

hand set

Con fig. in ter nal num ber Ac cep ting a call

Function keys for calls on hold (park keys)

The sys tem park in qui ry fea tu re for ICT sys tems has been ex pan ded to in clu de sup port for functi on keys on sys tem te le pho nes. This al lows calls to be park ed or un park ed just by pres sing the cor re spon ding function keys.

Mo di fied code num bers

You can pro gram your PABX with in di vi du al code num bers for the fol lo wing fea tu res. Cus to mi zing the de fault PABX nu me ric code adds an ex ten si on from the in ter nal te le pho ne num ber plan of the system.

En ter all chan ged code num bers in the tab le. Va ri ous code num bers can be en te red for the »Sys tem-park ed in qui ry« feature.

Fea tu re De fault code num ber Chan ged code num ber

Li ne ac cess di git

0(UK9)

Sys tem park ed in qui ry (four codes)

*596

The ope ra ti on prin ci ple of the fea tu res who se code num ber has been chan ged re mains as des cri bed. You can eit her use the chan ged code num ber (in ter nal ex ten si on num ber) or the code num ber gi ven in the ope ra ting in struc tions (ex cept for the line access digit).

Con duc ting calls with se ve ral sub scri bers Mo di fied code num bers

In stal la ti on

In stal la ti on of the PABX

Be fo re be gin ning the in stal la ti on check the pa cka ge to en su re that all items are included.

Contents:

· 1 PABX unit

· Plug-in po wer supp ly unit

· 1 ISDN con nec ti on ca ble (3 me ters)

· 1 USB con nec ti on ca ble (3 me ters)

· 1 Set of ope ra ting in struc tions

· 1 Dril ling tem pla te

· 1 CD-ROM for con fi gu ra ti on, dri vers and soft wa re, do cu men ta ti on in pdf-format

· 1 en clo sed pa cka ge con tai ning: 3 do wels and 3 screws.

Installation sequence

This section gives you step-by-step instructions on how to install your PABX. It is important that you adhere to the installation sequence given here.

· Se lect an in stal la ti on lo ca ti on that is a ma xi mum of 1. 5 me ters away from a 230 V AC out let and the net -

work ter mi na ti on (ISDN con nec ti on) of the service provider.

· To pre vent mu tu al in ter fer en ce, do not in stall your PABX sys tem in the im me di ate vi ci ni ty of elec tro nic de -

· Ha ving iden ti fied the ap pro pria te lo ca ti on, pla ce the dril ling tem pla te on the se lec ted moun ting lo ca ti on

and en su re that it is per fect ly per pen di cu lar. Take care to keep the spa ces as spe ci fied on the drilling template.

· Mark the dril ling points on the wall using the dril ling tem pla te.

· En su re that all the con tact sur fa ces have firm con tact with the wall. en su re that the re are no po wer li nes, ca -

bles, etc. lo ca ted at or un der the mar ked dril ling holes.

· Drill the three moun ting ho les at the mar ked po si tions. When using an cho ring studs, use a 6 mm ma son ry

drill to drill the ho les and Put in the dowels.

· Screw two of the screws into the two top do wels in the wall such that the re is a gap of about 5 mm bet ween

the head of the screw and the wall.

Note At ten ti on! You may be elec tro sta ti cal ly char ged. To en su re that you have no elec tro sta tic char ge, touch a con duc ting ob ject con nec ted to»ground« (e.g. wa ter pipe) be fo re you open the PABX sys tem

In stal la ti on of the PABX In stal la ti on

Ope ning the PABX: »C« is the front of the PABX sys tem. Pull the two plas tic springs mar ked »A« out ward un til the co ver is re lea sed. Lift off the co ver ca re ful ly to ward the re ar. It can then be ea si ly lif ted off. The ter mi nal pa nel is then vi si ble un der the enclosure cover.

· Hang the PABX on the screws by in ser ting the screw he ads into the rear pa nel moun ting ho les.

· Af ter this, screw the third screw in tight ly at the mar ked po si ti on to se cu re the PABX on the wall.

· In stall the jacks for the ISDN ter mi nal de vi ces and the ana log ter mi nal de vi ces and Con nect the jacks with

the PABX.

· Plug the ter mi nal de vi ce con nec tors into the jacks.

· If you wish to con fi gu re your PABX sys tem your self via the PC, you can do this via the USB port on the

PABX, or at the in ter nal ISDN con nec ti on or the Ether net port. To con fi gu re your sys tem via the in ter nal ISDN con nec ti on, you must have an ope ra tio nal ISDN PC card in stal led in your PC. Con nect your PC and PABX sys tem via the in stal led ISDN jacks. To con fi gu re the sys tem via the PC port con nect the PC port of your PABX sys tem to the USB port of the PC using the PC con nec ting cord supp lied with the sys tem. To con fi gu re the sys tem via Ether net con nect the Ether net port of the PC to the LAN1 port of your PABX system using a Cat.5 connecting cord.

· Clo se the en clo su re. To clo se the PABX, in sert the cat ches (on the back of the bot tom of the en clo su re) into

the ope nings in the PABX en clo su re co ver. Press down on the co ver at the front un til it catches.

· Con nect port »S0: EXT« to the net work ter mi na ti on unit via the ISDN con nec ting cord.

Note The mains plug for the net work ter mi na ti on unit does not have to be plug ged in to ope ra te the PABX.

· You can now use your te le pho ne sys tem.

Note Ob ser ve the in stal la ti on and com mis sio ning in struc tions from the split ter and DSL mo dem equip ment ma nu fac tu rers.

In stal la ti on In stal la ti on of the PABX

Connections to the PABX system

Plug-in po wer supp ly unit

View in si de the PABX sys tem

Split ter

DSL mo dem

ISDN port

Ans we ring ma chi ne:

PC via USB

PC via LAN

ISDN te le pho ne

Ana log te le pho ne

View inside the PABX system

S0-Ex ter nal-Con nec ti on RJ45

S0-In ter nal-Con nec ti on RJ45

Switch for the ter mi na ting re sis tors ex ter nal

Switch for the ter mi na ting re sis tors In ter nal

LEDs

Fi xed in ter nal ISDN con nec ti on

a/b5,a/b6 Ana log con nec tions (mo du le)

a/b3,a/b4 Ana log con nec tions

a/b1,a/b2 Ana log con nec tions

In stal la ti on of the PABX In stal la ti on

USB

a/b1a/b1

a/b2a/b2

a/b3a/b3

a/b4a/b4

a/b5a/b5

a/b6a/b6

a/b7a/b7

a/b8a/b8

1122

NO NO

1122

NO NO

S0 internS0 intern

S0 externS0 extern

a/b1a/b1

2a/b2a/b

1a/b1a/b

3a/b3a/b

4a/b4a/b

ModulModul S0 internS0 intern

2a/b2a/b

1a/b1a/b

3a/b3a/b

4a/b4a/b

5a/b5a/b

6a/b6a/b

a2 a1 b1 b2a2 a1 b1 b2

ISDN-Extern zum NTBA

2 3 4

9 0

Terminals of the PABX

Plug-in po wer supp ly unit

Ana log con nec tions a/b1, a/b2

Ca ble en tries

Cut-out area for POTS con nec ti on

USB port

WAN/xDSLAc cess

LAN-port

Internal ISDN connection

You can con nect On ISDN ter mi nal de vi ces di rect ly to the PABX sys tem. The in ter nal ISDN con nec ti on of the PABX pro vi des 2. 5 watts of po wer for con nec ting at least two (2) ISDN ter mi nal de vi ces. Furt her ter mi nal de vi ces can be in stal led via a hard wi red ISDN bus. Plea se re ad the in struc tions for hard wi ring in the installation manual on the CD.

Analog connections

On ly ana log ter mi nal de vi ces with to ne dia ling (DTMF dia ling) should be con nec ted to the ana log ports. The re call flash but ton must exe cu te the flash functi on. The functions des cri bed in the ope ra ting and con fi gu ra ti on in struc tions can be used wit hout any re stric tions with these terminal devices.

Note Flash du ra ti on de tec ti on can be set by PC con fi gu ra ti on.

The PABX is equip ped with two ty pes of in ter nal con nec tions:

· Four con nec tions a/b1...a/b4 for hard-wi ring of out lets.

Af ter you have plug ged a ter mi nal de vi ce into the RJ12 jack of the PABX, you may not use the as so cia ted fi xed con nec ti on a/b1 and a/b2.

· Two ana log ter mi nal de vi ces can be con nec ted using RJ12 con nec tors at the RJ12 jack.

Assignment of the RJ12 jack

a2 - Sbcr2

a1 - Sbcr1

b1 - Sbcr1

b2 - Sbcr2

In stal la ti on In stal la ti on of the PABX

USB/PC interface

The USB port is used for lin king a PC to the PABX sys tem.

Note The USB port of the PABX functions as a USB net work card. This al lows you to per form PC con fi gu ra ti on of the ISDN rou ter the same way as for Ether net in stal la ti on

Use the USB con nec ting cord supp lied with the sys tem for this. If you use a dif fe rent USB con nec ting cord en su re that the dis tan ce bet ween the PABX and the PC do es not ex ceed fi ve me ters, de pen ding on the ty pe of USB con nec ting cord you are using. The PABX sys tem USB port is rea dy for ope ra ti on at the PC con nec ted to the sys tem when the LED »USB« lights up and stays lit. PC ap pli ca tions that run via the USB con nec ti on can be start ed. The LED will blink when the USB dri ver is ac ti ve at the PC con nec ted to the sys tem and data is being exchanged via the USB port.

Ethernet connection LAN1

The port de sig na ted LAN 1 is set au to ma ti cal ly to the ma xi mum da ta trans fer ra te (from 10 Mbits/ se mi-du plex up to 100 Mbit/s full du plex) for the op po si te ter mi nal (PC). Use a net work ca ble for this (CAT.5, 1:1 with RJ-45 con nec tors at both ends).

Connecting the DSL modem to the Ethernet (10BaseT) port)

If you ha ve a DSL con nec ti on you must con nect your DSL mo dem to the WAN port of the PABX sys tem. Use a net work ca ble for this (CAT. 5, 1:1 with RJ-45 con nec tors at both ends). This ca ble may be in clu ded in the stan dard de li very sco pe for your DSL modem.

Note Plea se be sure to use a DSL-mo dem with an Ether net (10Ba seT) port.

Note Also fol low the in stal la ti on in struc tions pro vi ded by the ma nu fac tu rer of the split ters, mo dems and NT.

In stal la ti on of the PABX In stal la ti on

Mo du les

Fas te ning screw for the mo du le

Mo du le el meg M 4 DSP

Con nec ting ca ble to the mo du les

Mo du le el meg M2 a/b or mo du le el meg M2 POTS

Fas te ning screw for the mo du le

Ex ter nal ana log con nec ti on for the mo du le POTS

Module installation

The mo du les ha ve al rea dy been ta ken in to ac count for the PABX sys tem. If a mo du le is in stal led pri or to in iti al com mis sio ning, the num bers are au to ma ti cal ly as sig ned to the connections.

Va ri ous mo du les can be used for the PABX sys tems. You should first ma ke a ba ckup co py of all pabx da ta and then re set the sys tem to de fault sta te (code »999«). Switch the sys tem off, then mount the mo du les. Res tart the system.

Note Dis con nect the PABX from all ana log, door ter mi nal and ISDN con nec tions. At ten ti on! You may be elec tro sta ti cal ly char ged. To en su re that you have no elec tro sta tic char ge, touch a con duc ting ob ject con nec ted to»ground« (e. g. wa ter pipe) be fo re you open the PABX sys tem.

Plea se ob ser ve that on ly one mo du le can be in ser ted in to each avai la ble PABX slot: Slot 2 = Mo du le el meg M 1 POTS or mo du le el meg M 2 a/b. Slot 1 = Mo du le el meg M 4 DSP (on ly el meg T444).

Installation of the module elmeg M 1 POTS

Fi xing ho les

Con nec tor

Fi xing ho les

Ex ter nal POTS-Con nec ti on

Functio nal ground plug

Functio nal ground jack

Mo du les

1 2

5 6

POTS ModulPOTS Modul

4 5

Con nec tion to the PABX sys tem is made us ing the rib bon ca ble pro vided with the sys tem. The ex ter nal an a log port and con nec tion of the func tional ground is made us ing the ports on the mod ule. The marked cut-out ar eas in the PABX hous ing must be re moved for this. As fine over load pro tec tion is in te grated into the elmeg M 1 POTS mod ule, func tion ground ing must be con nected! The an a log port can also be con nected via ter mi nals a/b5 / a/b6 to ports la and lb.

External POTS Connection

Ex ter nal con nec ting le ad La

Ex ter nal con nec ting le ad Lb

Ports La and Lb are elec tri cal ly iso la ted from the PABX sys tem cir cuit.

Functional ground

As the el meg M 1 POTS mo du le is equip ped with a functio nal ground con nec ti on, the re should be a »ground li ne« (wa ter li ne, hea ting sys tem li ne or groun ding cir cuit con nec ti on for the buil ding wi ring sys tem) ne ar the in stal la ti on lo ca ti on of the mo du le. This con nec ti on is re qui red for use of the mo du le POTS. The con nec ti on to the PABX must be ma de with a con nec ting le ad of at least 2.5 mm2 . The functi on groun ding con nec ti on can be plug ged in to the mo du le. Both functional ground connections are connected together.

Note If you use ter mi nal de vi ces that are lin ked with the PABX sys tem via USB or RS232, you must in stall the functio nal groun ding, as ot her wi se »hum loops« may be pro du ced.

Installation of the module elmeg M 2 a/b

Fi xing ho les

Con nec tor

Fi xing ho les

Con nec ti on to the PABX sys tem is ma de using the rib bon ca ble pro vi ded with the sys tem. The two ana log sub scri bers are con nec ted at jacks a/b5 and a/b6 on the PABX system.

Mo du les

2a/b-Modul2a/b-Modul

Installation of the module elmeg M 4 DSP

As shown in the pic tu re, in sert the mo du le at an an gle of about 45 de grees in to the so cket (A) and then press it down (B) un til the cat ches of the con nec tor lock in pla ce in the mo du le. To re mo ve the mo du le, press both cat ches out at the sa me time and the mo du le will snap out to the po si ti on shown at the bot tom of the pic tu re. You can then ta ke it out by pul ling out against the di rec ti on (A) shown here.

Mo du le slot

Slot catch

Mo du le

Plug ging di rec ti on for the in stal la ti on of the module

Mo du les

4 5

Com mis sio ning the pho ne part

Phone number plan

When you start up your PABX for the first time a num ber of set tings are al rea dy pre-con fi gu red (de fault set tings). This in clu des the in ter nal num bers. This me ans that you can pla ce calls im me di ate ly af ter swit ching on your PABX.

Internal numbers:

· Num bers 20...29 are set for the »Con nec ti on of ISDN ter mi nal de vi ces« on the in ter nal ISDN bus.

· The in ter nal num bers 10…13 are pro vi ded for ana log ports, num bers 30…39 for CAPI and num bers

40…43 for DSL.

· In ter nal ser vi ce num ber: The in ter nal num ber 55 has been as sig ned as the ser vi ce num ber. This num ber is

used to pro vi de ac cess for the PC to the PABX sys tem via the in ter nal ISDN con nec ti on. You can con fi gu re the PABX via the in ter nal ISDN con nec ti on and a PC with an ISDN card.

· Ex ter nal ser vi ce num ber: An MSN or, with a point-to-point ac cess, a di rect dial-in num ber is as sig ned to

the in ter nal ser vi ce num ber 55 du ring PC con fi gu ra ti on. This »ex ter nal ser vi ce num ber« is the only ac cess pos si ble for con fi gu ring »Fol low me« and »Room mo ni to ring« from an outside location.

· Team 00: In the in iti al sta te the num bers 10, 11 and 20 are en te red and en ab led for Team 00 in the day/night

team call al lo ca ti on.

Default setting

· The ex ter nal ISDN con nec ti on is set to point-to-mul ti point ac cess.

· The four-di git PIN1 (pass word) is set to 0000.

· The six-di git PIN2 (pass word) is set to 000000.

· As signment of an ex ter nal ISDN con nec ti on is made by en te ring 0.

· The in ter nal ISDN bus is con fi gu red as »S0 bus, in ter nal«.

· The swit cha ble call mode for Team 00 is set to »Day mode«.

· The group call is set for »si mul ta ne ous«.

· The swit ching pri vi le ge for teams is con fi gu red for no ter mi nal device.

· All users are in Pick-up group 00.

· Ac cep ting (pick-up) of a call is pos si ble for all ter mi nal de vi ces.

· All sub scri bers can use the te le pho ne di rec to ry.

· No ter mi nal de vi ce is aut ho ri zed for SMS re cep ti on.

· The ana log con nec tions are con fi gu red for te le pho nes that use DTMF dia ling and a flash key (200 ms).

· The ac ti ve ter mi nal de vi ces are aut ho ri zed for in ter na tio nal calls.

· The dial ran ge is not con fi gu red.

· The num ber of the cal ler is dis play ed (cal ler ID).

· The B num ber is trans mit ted to the cal ler.

· Call wai ting for a/b ter mi nal de vi ces has not been con fi gu red.

· No en tries in te le pho ne di rec to ry.

Com mis sio ning the pho ne part

· Mu sic on hold (MOH): Me lo dy 1 is play ed.

· No time or date is sto red.

· The char ge rate coun ters are set to 0.

· Up to 500 call data re cords can be sto red for the ter mi nal de vi ces.

· The num bers in the call data re cords are shown in full length.

· Call data re cords for in co ming calls are sto red only when a pro ject num ber has been as sig ned.

· Ana log char ge rate trans mis si on is de ac ti vat ed.

· Ana log num ber trans mis si on is ac ti vat ed.

· The key pad functi on for the ex ter nal ISDN con nec ti on is not en ab led for ter mi nal devices.

· The me ter pul se fre quen cy is set to 16 kHz.

· Re mo te ac cess can be in itia ted from any ter mi nal de vi ce.

· Re mo te swit ching aut ho ri za ti on (Ex ter nal fol low me) is de ac ti vat ed.

· The swit cho ver ti mes are set as fol lows in the ca len dar for all days of the week:

Swit ching Night / Day: 8:00 AM, Swit ching Day / Night: 4:00 PM

· A ca len dar has not been as sig ned to the team op tions.

· LCR is not ac ti ve.

· Call char ge log ging is de-ac ti vat ed for all sub scri bers.

· In iti al set ting for rou ter, plea se re fer to page 73.

Com mis sio ning the pho ne part

Initial startup (telephone operation)

In stall your PABX as des cri bed in the sec ti on »In stal la ti on »«. Ma ke all ne ces sa ry con nec tions, in clu ding the 230 V AC mains po wer supply.

Note When you switch on the 230 VAC po wer supp ly you may not in ter rupt the supp ly of po wer du ring the in itia li za ti on pha se of the PABX (20 se conds!)

In its in iti al sta te, the PABX will sig nal an ex ter nal call at the ana log ter mi nal de vi ces and at the ISDN ter mi nal de vi ce that has the number 20.

You must then as sign the num bers (MSN and di rect di al-in) to the ter mi nal de vi ces via PC con fi gu ra ti on to en su re that the ot her con nec ted te le pho nes and ter mi nal de vi ces can all be rea ched by external parties.

If your PABX sys tem is set for use at a point-to-point con nec ti on it is cru ci al that you en ter your lo cal area code in the Sec ti on »Dia ling re gi on« in PC Con fi gu ra ti on. On ly af ter doing this can you ta ke ad van ta ge of fea tu res such as »Call for war ding« (Parti al Re rou ting) and »Automatic Call-back«.

Your PABX is equip ped with an in ter nal »Pho ne num ber plan« (see pa ge 53) that can be edi ted. The in ter nal num bers (or MSN ex ten sions) ha ve de fault set tings in the PABX’s in iti al sta te. You can chan ge the se in ter nal num bers as you re qui re through con fi gu ra ti on with the PC. Con sult the ope ra ting in struc tions for your ISDN ter mi nal de vi ces to find out how and with which set tings the various features can be used.

Note Your PABX supp orts the flash functi on for ana log te le pho nes. The re fo re, ne ver just brief ly re pla ce the hand set or press the but ton in the crad le brief ly with your hand, as the PABX would take this as a flash sig nal ins te ad of han ging up.

Configuration using a telephone

Va ri ous set tings are pro tec ted by PIN1 in the PABX. In the de fault sta te, this PIN 1 is set to 0000. Af ter you be gin con fi gu ra ti on you can set the fea tu res for your sys tem using the codes des cri bed he re. The te le pho ne being used for pro gram me ming can not be rea ched whi le the sys tem is being con fi gu red. You will he ar the po si ti ve ac knowled ge ment sig nal on ce you suc cess ful ly con clu de con fi gu ra ti on for a set ting. You can then mo ve on to con fi gu re the next set ting. If you wait for mo re than 40 se conds bet ween one en try and anot her, the PABX will ter mi na te con fi gu ra ti on and you will he ar the bu sy sig nal. All in put ma de up to that point which was con clu ded with a po si ti ve ac knowled ge ment sig nal will be sa ved when you hang up the hand set. Sa ving is per for med for 10 se conds af ter you hang up the hand set. Du ring this pe ri od it is im por tant that you do not begin a new configuration of the system, and that power is not interrupted to the system.

The fol lo wing pro ce du re must be per for med one time at the be gin ning of con fi gu ra ti on:

b ** q ==== q

Lift up

hand set

Ack.

sig nal

En ter PIN 1

Ack.

sig nal

This sym bol in di ca tes that a con fi gu ra ti on is re qui red. Be sure to com ple te the »In iti al pro gram ming« be fo re entering codes.

Com mis sio ning the pho ne part

You can set the following features:

· Set ting the date and the time (see page 57)

· Can cel set tings (see page 57 )

· En ab le or in hi bit re mo te ac cess (see page 57)

· Char ge / Set ting up call ac counts (see page 22, 57)

· Ac ti va te/ de-ac ti va te LCR (see page 59)

· Chan ging PIN 1 or PIN 2 (see page 56)

PIN 1 / PIN 2

You can pre vent mi su se of your PABX by ot her par ties by im ple men ting va ri ous se cu ri ty functions. Your PABX set tings can be pro tec ted using your 4-di git PIN1 (code num ber). Ac cess by ex ter nal par ties (re mo te ac cess) is pro tec ted using your 6-digit PIN2.

PIN 1 (4-di git): Se cu ri ty pre cau ti on against mi su se of your PABX by ot her parties. PIN1 is a 4-di git code num ber that is re qui red when you wish to pro tect your sys tem set tings against un aut ho ri zed

access. PIN 2 (6-di git): Se cu ri ty for set tings ma de from ex ter nal te le pho nes For the set tings:

· Call for war ding (Fol low me) from ex ter nal lo ca ti on

· Room mo ni to ring from ex ter nal lo ca ti on

pre vent un aut ho ri zed par ties from using your PABX. On ly af ter you en ter this 6-di git PIN2 are you al lo wed to uti li ze functions in your PABX that can be ac ti vat ed/de ac ti vat ed from ex ter nal telephones.

Note Re mo te ac cess using this 6-di git PIN2 is only pos si ble when this PIN2 has been chan ged in di vi du al ly, i. e. it is no lon ger in its in iti al set ting of 000000.

Changing PIN

Begin the configuration procedure (see page 55).

P911

912 t t q

Chan ge PIN1

(4-di git)

Chan ge PIN2

(6-di git)

In put new

Ack.

sig nal

Wri te down your PIN and keep it in a sa fe pla ce, be cau se if you for get or lo se your PIN 1 you will no lon ger ha ve ac cess for con fi gu ring the PABX.

Setting up cost monitoring

Clearing the charge counters for one or all of the users

P850 t or * q

Code in ter nal num ber (for one) or

* for all in ter nal users

Ack.

sig nal

Com mis sio ning the pho ne part

Setting up / delete call accounts

In put this pa ra me ter with 3 pla ces af ter the de ci mal point. For ex am ple Amount: 100 Eu ros En ter: 100 000 Amount: 3.50 Eu ros En ter: 3 500

P830 t t # q

Code in ter nal num ber Amount max. 6 - pla ce Ack. sig nal

Deleting call accounts

P830 t # q

Code in ter nal num ber Ack. sig nal

If you de le te a call ac count, ex ter nal calls can no lon ger be ma de from the as sig ned ter mi nal device.

Charge limitation On/ Off

P890 t * / # q

Code in ter nal num ber Ac ti va te / De ac ti va te Ack. sig nal

Setting the date and the time

If your ser vi ce pro vi der do es not trans mit da te and time da ta, you can en ter the da te and time ma nu al ly.

P98 =!

x!"

x§!

x))

x"§

x%)

Set ting

the time

Month Day Year Hours Mi nu te Ack.

sig nal

Enabling/ inhibiting remote access

With your PABX you ha ve the op ti on of using the functions

· Call for war ding - Fol low me

· Room mo ni to ring

from an ex ter nal lo ca ti on. You can spe ci fy the re qui red aut ho ri za ti on for re mo te ac cess to your PABX.

Enable / inhibit the remote access authorization

P780 * / # q

Code En ab le / in hi bit re mo te ac cess Ack. sig nal

Restoring settings (Reset of the PABX system)

You can use the Re set op ti on for your PABX to re turn the sys tem to a de fi ned in iti al sta te. This may be ne ces sa ry if you wish to can cel con fi gu ra tions you no lon ger re qui re or want, or to re-pro gram the PABX.

Resetting settings to initial state

P999 q a

Code Ack. sig nal Re pla ce hand set

Com mis sio ning the pho ne part

An au to ma tic sys tem re set then en su es. All sys tem and user set tings will be re tur ned to their in iti al sta te (as-de li ver ed state).

Resetting the features for one internal subscriber or for all

You can can cel the per for man ce fea tu res con fi gu red for the PABX sys tem for one or all sub scri bers (for ex am ple, call for war ding, com ple ti on of call to bu sy sub scri ber and direct call).

P900 t or * q

in ter nal num ber or

* for all in ter nal ex ten sions

Ack.

sig nal

Configuration by the specialized dealer

Remote access

You can al so ha ve your PABX con fi gu red by the ser vi ce cen ter at a cer ti fied dealer’s. Call the ser vi ce cen ter, get their ad vi ce and tell them how you wish to ha ve your sys tem con fi gu red. The dealer’s ser vi ce cen ter can then con fi gu re your PABX sys tem re mo te ly from their office. Your dea ler can pro vi de you with the number for the service center.

You can then eit her set up a re mo te ac cess link to the ser vi ce cen ter your self, or en ab le your PABX for di al-in by the ser vi ce cen ter. The dealer’s ser vi ce cen ter on ly has ac cess to da ta on your PABX when the sys tem is en ab led for remote access.

The fol lo wing pro ce du re des cri bes re mo te ac cess from ana log ter mi nal de vi ces, but of cour se you can al so use ISDN te le pho nes for this.

Remote access with call to the dealer’s service center

You call the ser vi ce cen ter from an ana log te le pho ne, for ex am ple, at con nec ti on 1 (in ter nal num ber 10), or from a te le pho ne at con nec ti on 2 (in ter nal num ber 11). You are con nec ted with the ser vi ce tech ni ci an who then ex plains the furt her pro ce du re to you. When re ques ted by the tech ni ci an you push the Re call flash but ton You will hear the internal dial tone.

g R *792 t # q g

Call to ser vi ce

cen ter

Num ber for the

ser vi ce cen ter

Ack.

sig nal

Con ti nue call

You are then re-con nec ted with the ser vi ce tech ni ci an and can con ti nue your call. If you in itia te re mo te ac cess using an ISDN te le pho ne you will ha ve to push the Re call flash but ton on ce again, de pen ding on the ter mi nal device being used.

· The ser vi ce tech ni ci an can then load data from your PABX and con duct the con fi gu ra ti on ba sed on your re -

quest and needs.

· The ser vi ce tech ni ci an can not, ho we ver, view or edit your pass word, but Your sys tem may be re set to its in -

iti al sta tus (0000) however.

· The ser vi ce tech ni ci an then lo ads the edi ted data back into your PABX and ends the data trans fer.

Note This re mo te ac cess link to the ser vi ce cen ter in vol ves two con nec tions that are char ged to you.

Com mis sio ning the pho ne part

Remote access with call to the dealer’s service center

You call the ser vi ce cen ter. You are con nec ted with the ser vi ce tech ni ci an who then ex plains the furt her pro ce du re to you. You then hang up the hand set and in itia te the re mo te ac cess pro ce du re as follows:

b *792 t #

Lift up

hand set

Num ber for the ser vi ce cen ter

You will he ar the in ter nal mu sic on hold on ce a con nec ti on to the ser vi ce cen ter has been estab lis hed. When the da ta ha ve been trans fer red the ser vi ce cen ter will ter mi na te the con nec ti on.

You he ar the bu sy sig nal. Re pla ce the handset.

Note The con nec ti on is ter mi na ted im me di ate ly if you hang up the hand set du ring an on going con nec ti on to the ser vi ce cen ter.

Enable the PABX for dial-in by the service center

You can en ab le your PABX for di al-in by the ser vi ce cen ter. The ser vi ce tech ni ci an can then per form a re mo te con fi gu ra ti on for your sys tem. En ab ling for re mo te ac cess lasts for around 30 minutes.

b *782 q a

Lift up

hand set

Ack.

sig nal

Re pla ce

hand set

The PABX sys tem is now en ab led for di al-in by the ser vi ce cen ter. It is now pos si ble for the ser vi ce tech ni ci an to di al in to your PABX, to re ad out (ex port) your con fi gu ra ti on da ta, to

edit this da ta and to trans fer the da ta back into the PABX.

Note No furt her data links can be estab lis hed when your PABX has been re lea sed for dial-in by the ser vi ce cen ter.

If you wish to can cel en ab ling for re mo te ac cess, pro ceed as des cri bed in »In hi bi ting re mo te access«.

Continuous enabling of PABX for dial-in by service center

You can al so ha ve your PABX sys tem en ab led con ti nu ous ly for di al-in by the ser vi ce cen ter. You can on ly set up this re lea se functi on using the WIN-Tools Pro fes sio nal Con fi gu ra tor. To ac ti va te this functi on you must de fi ne at least one num ber (max. 3 num bers) that is aut ho ri zed for dial-in into the PABX.

Ending an active, incoming remote access connection

You can ter mi na te a con nec ti on set up by the ser vi ce cen ter using the fol lo wing pro ce du re.

b #792 q a

Lift up

hand set

Ack.sig nal Re pla ce the hand set

Com mis sio ning the pho ne part

Inhibit remote access

b #799 q a

Lift up

hand set

Ack.sig nal Re pla ce the hand set

An exi sting con nec ti on to a ser vi ce cen ter is not ter mi na ted.

Com mis sio ning the pho ne part

Com mis sio ning an IP-pho ne for a DSP mo du le

Your PABX can be equip ped with a DSP-mo du le. Af ter your PABX sys tem has run up it will re cog ni ze the mo du le and you can then be gin con fi gu ra ti on at the IP phone.

Note This short des crip ti on is ba sed on the DHCP set up DHCP in the PABX.

The el meg IP290 is used as an ex am ple in this des crip ti on.

Note An in struc ti on ma nu al des cri bing all cur rent ly avai la ble fea tu res can be found on the CD-ROM.

In iti al start up

Con nect the pabx to the IP te le pho ne using the net work ca ble. Con nect the plug-in po wer supp ly unit and the te le pho ne and switch the power on.

Language setting

Select Language: English

Use the ar row keys to se lect the langua ge . Press OK to con firm.

Select Language: Deutsch

Selecting a calling tone

Use the ar row keys to se lect the coun try. Press OK to con firm.

Dial tone: Australia

Dial tone: Deutschland

Select a time zone

Se lect a time zo ne using the ar row keys . Press OK to con firm.

Dial time zone:

-10 USA (Honululu)

Dial time zone: +1: Deutschland (Berli

First log-in

A user must ha ve been set up in the pabx. En ter your user ID (for ex am ple for MSN 22), wh ich con sists of the MSN ex ten si on, fol lo wed by an “@” and the IP_ ad dress for the PABX.

ID: 22@192.168.1.250

En ter an ID for the MSN22 and the IP ad dress: 192.168.1.250.

22*11**192*1 **168*1**1*1**250

In iti al start up Com mis sio ning an IP-pho ne for a DSP mo du le

Af ter en te ring your user ID con firm it by pres sing the OK key.

12/30 (22) 10:22 AM Idle Telbook Lists

You will be as ked to in put the log-on PIN, if htis se cu ri ty fea tu re has been set up for your PABX. Af ter you ha ve log ged on suc cess ful ly you will see the new num ber (22) in the display.

Com mis sio ning an IP-pho ne for a DSP mo du le In iti al start up

PABX and PC

A CD con tai ning the Wind ows con fi gu ra ti on pro gram and ot her soft wa re and dri vers is in clu ded in the PABX package.

Contents of the CD-ROM

In the se ope ra ting in struc tions we would li ke to gi ve you a brief sum ma ry of the soft wa re in clu ded in the sco pe of supp ly for the sys tem. The soft wa re pro grams them sel ves are not des cri bed in the se in struc tions. Should any que stions or pro blems ari se whi le you are using the pro grams you can use the on li ne Help functi on for as si stan ce. All pro grams are equip ped with a comprehensive online Help function.

Programs for configuring the PABX

Professional Configurator:

The set tings for the in di vi du al fea tu res of your PABX are ma de in the PABX con fi gu ra ti on. You can con fi gu re your ex ter nal MSN and as sign the se num bers to in di vi du al, in ter nal users, or to a team con si sting of se ve ral users (mem bers). You can al so as sign a na me for each in di vi du al, in ter nal user and con fi gu re the va ri ous fea tu res se pa ra te ly (such as aut ho ri za ti on pri vi le ges, ex chan ge li ne ac cess, cost log ging, etc. ), or you can ap ply the set tings of one user to tho se for a dif fe rent user. Con fi gu ra ti on is al so used to de fi ne the ca len dar, num bers for call con trol (un re stric ted num bers, re stric ted num bers) and emer gen cy or di rect calls. You can al so ma ke ge ne ral set tings for the PABX, for call data logging or for remote access to the PABX system.

Charge Manager:

You can use the char ge ma na ger pro gram for log ging con nec ti on da ta for rea ding out or clea ring call da ta re cords sto red in the PABX and user-spe ci fic coun ters. The call da ta re cords that are re ad out can be eva lua ted using va ri ous sor ting and fil te ring functions, or ex port ed for pro ces sing in ot her pro grams. For ex am ple: Sor ting functions al low you to com pi le da ta re cords ac cor ding to in ter nal users, pro ject num bers or num bers that are di aled/trans fer red. The fil te ring functions can be used to dis play da ta re cords con tai ning in di vi du al pro per ties. You can set these filtering functions to fit your specific needs.

Telephone Directory Manager:

The PABX sys tem is equip ped with an in te gra ted te le pho ne di rec to ry, in which you can sto re up to 500 num bers, with their as so cia ted na mes. You can ac cess the PABX te le pho ne di rec to ry with all pho nes con nec ted with the sys tem. Sys tem te le pho nes can al so use the PABX me nu. Ot her te le pho nes can use a code to di al from the te le pho ne di rec to ry. En tries are ad ded to the di rec to ry using the Te le pho ne Di rec to ry Ma na ger on the CD. The im port/ex port functi on of the te le pho ne di rec to ry ma na ger al lows im por ted or exported data to be edited and processed in other programs.

ControlCenter:

The Con trol Cen ter mo ni tors the ac ti vi ties of the rou ter for estab lis hing and se ve ring a con nec ti on. It in di ca tes for ins tan ce: the pro vi der used for the cur rent con nec ti on, the ty pe of con nec ti on (ISDN or DSL), the IP ad dress, the du ra ti on, the port, the up- or downloa ded da ta vo lu me. You can al so ter mi na te an on going connection or establish a new one.

Download Manager:

Using this pro gram you can lo ad new sys tem soft wa re via your PC in to the PABX. You can lo ad new soft wa re via the in te gra ted USB port, or via the Ether net port »LAN1« of your PABX sys tem. If an ISDN card is al rea dy in stal led in your PC you can al so up da te the sys tem soft wa re via the in ter nal ISDN connection of the PABX.

TAPI-Configurator:

Using TA PI Con fi gu ra ti on you can adapt the TA PI dri ver for a pro gram that uses that dri ver. You can al so check which MSN is as sig ned to which ter mi nal de vi ce, de fi ne new li ne na mes and can set the dia ling pa ra me ters.

PABX and PC

First con fi gu re the PABX. Then, you must con fi gu re the TA PI in ter fa ce. Use the pro gram »TA PI Configuration« in the start menu.

LCR Professional

Both pro vi der and rou ting tab les can be pre pa red and edi ted in di vi du al ly using this new LCR pro ce du re. This LCR pro ce du re can be con fi gu red using the Web-ba sed PC pro gram supp lied with the system.

You can ac ti va te/de-ac ti va te the LCR pro ce du re using eit her the »Pro fes sio nal Con fi gu ra tor«, or a code se quen ce on the telephone.

PABX and PC

Ap pli ca ti on pro grams

Ado be Acro bat Rea der: Pro gram for vie wing and prin ting PDF do cu ments.

Ap pli ca ti on pro grams

Dri vers

USB dri ver (Uni ver sal Se ri al Bus) Re co gni ti on and con trol for the PABX sys tem af ter being con nec ted to the USB port of your PC. The USB dri ver is in stal led as a vir tu al net work card that uses the TCP/IP protocol.

TAPI in the LAN:

The pa cka ge in clu des a pro gram cal led »TA PI for LANs« for use in your net work. This soft wa re can be in stal led on any PC in the net work. This gi ves you the pos si bi li ty of run ning your TA PI ap pli ca ti on from a cen tral lo ca ti on via an in ter fa ce, i. e. the PABX sys tem. The re is no ISDN card re qui red for the PCs. Plea se no te that soft wa re used for the TA PI ap pli ca ti on may re qui re cer tain li cen se agree ments with the soft wa re ma nu fac tu rer. The pro gram »TAPI in LAN« does not require a license to run.

CAPI in LAN:

The pa cka ge in clu des a pro gram cal led »CA PI for LANs« for use in your net work. This soft wa re can be in stal led on any PC in the net work. This gi ves you the pos si bi li ty of run ning your CA PI ap pli ca ti on from a cen tral lo ca ti on via an in ter fa ce, i. e. the PABX sys tem. The re is no ISDN card re qui red for the PCs. Plea se no te that soft wa re used for the CA PI ap pli ca ti on may re qui re cer tain li cen se agree ments with the soft wa re ma nu fac tu rer. The pro gram »CAPI in LAN« does not require a license to run.

Installation instruction for Windows 98

If you ha ve Wind ows 98 in stal led on your PC you must ob ser ve the fol lo wing in stal la ti on in struc tions for the USB dri ver. Keep the ori gi nal Mi cro soft Wind ows 98 CD handy.

Initial installation

Con nect your PC to the USB port of the PABX sys tem via the USB ca ble and switch on both de vi ces. In sert the el meg CD supp lied with the sys tem. The Wind ows 98 hard wa re as si stant is then started.

Installing the driver:

· A »Com po si te USB de vi ce« is then re cog ni zed.

· Click »Next«

· Se lect »Se arch for the best dri ver for your de vi ce. (Re com men ded)« and then click »Next«

· Se lect »CD-ROM dri ve« and then click »Next«

· Se lect »Up da ted dri ver (re com men ded)«.

· Se lect »el meg USB Re mo te NDIS Net work De vi ce« and click »Next«

· Click »Next« once again to in stall the USB dri ver.

· Press the »Fi nish« but ton

Note When the in stal la ti on has been per for med cor rect ly, the fol lo wing en try will ap pe ar in the de vi ce ma na ger un der the list of net work cards: »el meg Txxx USB Re mo te NDIS Net work De vi ce«.

Dri vers

Removing the default driver

If you ha ve not in stal led the el meg USB dri ver, the stan dard dri ver for »Com po si te USB de vi ce« will be in stal led by Wind ows. This is in di ca ted by an en try in the de vi ce ma na ger un der »Uni ver sal se ri al bus con trol ler«. You must first re mo ve this stan dard dri ver be fo re you in stall the new el meg USB dri ver as explained under »Installation«.

· Re mo ving the dri ver:

· Open the »De vi ce ma na ger«

· Re mo ve the en try »Com po si te de vi ce« un der »Uni ver sal se ri al bus con trol ler«.

· Re mo ve the en try »el meg« un der »Ot her com po nents«

· Then un plug the USB con nec tor from the de vi ce and plug it in again. The de vi ce is re cog ni zed anew.

· In stall the new dri ver

CAPI driver (Common ISDN Application Programming Interface):

In ter fa cing of the pabx to pro grams that pro vi de da ta com mu ni ca ti on services.

Important for Installation of the CAPI driver

Note The CAPI dri ver is not re qui red for ac ces sing the In ter net.

Be fo re in stal ling the new dri vers be su re to re mo ve any exi sting CA PI dri vers in your sys tem (such as the dri vers for an in stal led ISDN card), as Wind ows on ly supp orts one in stal led CA PI. Re fer to the ope ra ting in struc tions for the de vi ce con cer ned, or for the ope ra ting sys tem, for details on removing drivers.

You can al so use ot her pro grams that ac cess the CA PI dri vers for the PABX sys tem. Re fer to the ope ra ting in struc tions for the soft wa re pa cka ges con cer ned for de tai led information.

Note In some spe ci al cir cums tan ces it may be ne ces sa ry to also phy si cal ly re mo ve the ISDN card from the PC in ad di ti on to re mo ving the dri vers.

TA PI dri ver (Te le pho ny Ap pli ca ti on Pro gram ming In ter fa ce) In ter fa cing to pro grams that pro vi de com pu ter-ai ded te le pho ny. For ex. Wind ows dialing assistant

Note Spe ci al dri vers must be in stal led if you wish to use the con fi gu ra ti on soft wa re via the USB port of your PABX.

Dri vers

Installing programs from the CD

System requirements:

· IBM or 100% com pa ti ble PC.

· Pen ti um or com pa ra ble pro ces sor, min. 233 MHz clock rate and MMX-tech no lo gy.

· One of the fol lo wing ope ra ting sys tems has to be in stal led: Wind ows, 2000, ME, XP or Wind ows Vis ta (32

bit).

· RAM for Wind ows: ME min. 64 MB, 2000, Wind ows XP (32 bit), min. 128 MB, Wind ows Vis ta (32 bit)

min. 512 MB.

· You also need a VGA gra phics adap ter, ap prox. 65000 co lors, a re so lu ti on of at least 800x600 pi xels.

· The PC has to have a CD ROM dri ve.

· The re qui red free disk spa ce for in stal la ti on is 40 MB.

· The PC should have at least one free USB port.

· A net work card must be in stal led to per form con fi gu ra ti on via Ether net.

· To con fi gu re your sys tem via the in ter nal ISDN con nec ti on, you must have an ope ra tio nal ISDN PC card in -

stal led in your PC.

· In ter net Ex plo rer Ver si on 6.00 or hig her must be in stal led to use the »WEB- LCR«.

Installation instructions:

· Start up your PC.

· In sert the CD ROM supp lied with the sys tem in the CD ROM dri ve of your pcs.

· Wait a mo ment un til the pro gram starts au to ma ti cal ly. If the au to start op ti on is not ac ti vat ed in your PC

you can start the file »se tup. exe« di rect ly from the main di rec to ry of the CD using Wind ows Ex plo rer (dou ble click on the file), or using the op ti on »Run« in the Windows start menu.

When the file is started the welcome screen of the CD is displayed.

Dri vers

Con fi gu ra ti on with a PC

You can program your pabx over the LAN, USB or via the internal ISDN connection.

· Use the USB con nec ting cord supp lied with the sys tem to con nect the USB ports of the PABX and the PC.

Con fi gu ra ti on of the PABX through the USB port re qui res a Wind ows ope ra ting sys tems that supp orts USB. (as of 08/2002: Wind ows 98 / ME / XP/ 2000).

or with el meg T444

· Use a Cat. 5 Ether net ca ble to con nect one of the Ether net ports of your pabx with the PC.

· Con nect your PC with the in stal led ISDN PC card to the in ter nal ISDN bus using an ISDN con nec ting cord.

If you have an ISDN card with CAPI 2.0 in stal led in your PC you can also con duct PC con fi gu ra ti on via the in ter nal ISDN con nec ti on of the PABX. This type of con fi gu ra ti on is pos si ble star ting with the Wind ows 98 / Wind ows NT4 operating systems.

Professional Configurator

Using this pro gram you can con fi gu re the fea tu res for your PABX as you re qui re. The con fi gu ra ti on of the PABX sys tem al so al lows you to first re ad out the con fi gu ra ti on of the sys tem that you per for med using the »Web Con fi gu ra tor«. You can then com ple te the se set tings step by step and im port them in to the PABX. You should al so sto re your configuration on your PC.

Con fi gu ra ti on with a PC

Des crip ti on of the rou ter functions

The PABX sys tem pro vi des all functions re qui red for high-per for man ce In ter net ac cess for in di vi du al Pcs, or for an en ti re LAN, via xDSL or ISDN. A fi re wall in te gra ted in to the PABX, to get her with NAT (net work ad dress trans la ti on) pro vi des the ne ces sa ry se cu ri ty, whi le the DHCP ser ver and DNS proxy functions en su re that con fi gu ra ti on ef fort is kept to a mi ni mum, both for the PABX system and for your PCs.

System Requirements for Windows

System requirements:

· IBM or 100% com pa ti ble PC

· Pen ti um or com pa ra ble pro ces sor, min. 233 MHz clock rate

· min. 64 MB RAM

· VGA gra phics adap ter, ap prox. 65,000 co lors, a re so lu ti on of at least 1024x800 pi xels.

· CD ROM dri ve

· Free USB-port

· Wind ows 98 / ME /XP / 2000 ope ra ting sys tem

· Min. 130 MB free hard disk spa ce for in stal la ti on

· For net work ope ra ti on, or DSL via Ether net, a 10 / 100 Mbit/s in stal led net work card

Initial Commissioning and Minimum Configuration

You can con nect PC to the PABX sys tem eit her via Ether net or USB. On ce you ha ve lin ked your PC to the PABX sys tem you must se lect an ISP and, whe re re qui red, en ter you ac cess da ta.

And be fo re you know it you’re sur fing the Internet.

Connecting the DSL modem to the Ethernet (10BaseT) port

If you ha ve a DSL con nec ti on you must con nect your DSL mo dem to the LAN port of the PABX sys tem. Use a net work ca ble for this (CAT. 5, 1:1 with RJ-45 con nec tors at both ends). This ca ble may be in clu ded in the stan dard de li very sco pe for your DSL modem.

Note Plea se be sure to use a DSL-mo dem with an Ether net (10Ba seT) port.

Connecting a pcs via USB

At pre sent, on ly Mi cro soft Wind ows ope ra ting sys tems are sup por ted for con nec ti on of a PC to the PABX sys tem via the USB port.

Con nect your PC to the PABX sys tem using the USB ca ble supp lied with the PABX sys tem. When both de vi ces (PABX and PC) are swit ched on, the PC will re cog ni ze the lin ked PABX sys tem and in stal la ti on of a de vi ce dri ver is then start ed. Then, just fol low the in struc tions shown on the screen.

Des crip ti on of the rou ter functions

When you ha ve suc cess ful ly com ple ted the con nec ti on and con fi gu ra ti on the LED mar ked »USB« on the PABX sys tem lights up; when da ta is being ex chan ged via the USB port this LED will fli cker in the rhythm of data exchange.

The USB dri ver supp lied with the sys tem (RNDIS) is lo ca ted in the de vi ce ma na ger of the Wind ows con trol pa nel as a vir tu al net work adap ter. Com mu ni ca ti on bet ween the PABX sys tem and the PC con nec ted via USB is ef fec ted via the TCP-IP protocol.

Note Plea se keep the WIN-Tools CD for the PABX sys tem handy when in stal ling the de vi ce dri ver.

Connection of a PC through Ethernet or Fast Ethernet

Re gard less of the ope ra ting sys tem (Li nux, MAC OS, MS-Wind ows, Palm-OST,... ) Or the ty pe of de vi ce (PC, MAC, PDA, Web pad) that you are using you can uti li ze the PABX sys tem In ter net ac cess functi on when the de vi ces are con nec ted via Ether net or Fast Ether net. The PABX sys tem is pro vi ded with the in ter fa ce LAN 1. The port de sig na ted LAN is set au to ma ti cal ly to the ma xi mum da ta trans fer ra te (from Mbits/ se mi-du plex up to 100 Mbit/s full duplex) for the opposite terminal (PC).

Use a stan dard Cat. 5 net work ca ble for this con nec ti on. If con nec ti on has been im ple men ted suc cess ful ly, the LED mar ked »LAN« on the PABX lights up; when da ta is being ex chan ged via the cor re spon ding port, this LED fli ckers in the rhythm of data transfer.

For furt her in for ma ti on about the LED in di ca tor, re fer to the sec ti on »Dis play / LEDs« on pa ge 3.

Connecting several PCs via Ethernet

You can con nect a PC di rect ly to the LAN 1 ports and anot her one to the USB port. If you wish to con nect mo re than two PCs you will need a hub or switch.

Spa ti al con di tions may re qui re that a hub or switch be con nec ted using a lon ger net work ca ble (max. length: See Tech ni cal Da ta) for con nec ti on at the LAN 1 port and the PCs then lin ked using the hub / switch.

Split ter

Con nec ti on for the ser vi ce pro vi der

Mo dem

Ex ter nal HUB / Switch by me ans of LAN1 (100 MBit/s)

Net work PC at the HUB / switch

PC at the USB port

Des crip ti on of the rou ter functions

a/b1a/b1

a/b2a/b2

a/b3a/b3

a/b4a/b4

a/b5a/b5

a/b6a/b6

a/b7a/b7

a/b8a/b8

1122

NO NO

1122

NO NO

S0 internS0 intern

S0 externS0 extern

a/b1a/b1

2a/b2a/b

1a/b1a/b

3a/b3a/b

4a/b4a/b

ModulModul S0 internS0 intern

2a/b2a/b

1a/b1a/b

3a/b3a/b

4a/b4a/b

5a/b5a/b

6a/b6a/b

a2 a1 b1 b2a2 a1 b1 b2

ISDN-Extern zum NTBA

Modem

ISDN Telefon

1 2

3 4

6 7

8 9

Configuring the PCs

IP addresses

Af ter you con nect a PC IP ad dres ses must be as sig ned. When doing this you must en su re that the IP ad dres ses as sig ned to the PCs and the PABX sys tems are in the sa me IP net work. This al so ap plies if you wish to uti li ze com mon re sour ces among se ve ral PCs in a LAN (for ex am ple re lea sed di rec to ries, net work dri ves, net work prin ters). All PCs lo ca ted wit hin the network require an IP-address.

In its in iti al sta tus the PABX is con fi gu red with the IP ad dress 192. 168. 1. 250 and the DHCP ser ver in te gra ted in to the PABX is ac ti vat ed, mea ning that any PCs that are con nec ted must be set to re cei ve their IP ad dress au to ma ti cal ly. This mo de is re com men ded to dis pen se with the com pli ca ted, ma nu al con fi gu ra ti on of the IP ad dres ses for the pcs that would otherwise be required.

Note If you are al rea dy using a net work and whish to use the PABX as the DHCP ser ver you may have to trans fer ot her pa ra me ters via DHCP to the pcs.

Note Only chan ge the se pa ra me ters if your exi sting net work ex pli cit ly de mands this. Ar bi tra ri ly chan ged pa ra me ters may re sult in a com ple te loss of all net work functions.

You can configure the following parameters:

Default TTL

If you can not re ach cer tain si tes in the In ter net (a »ping« is ans we red with the mes sa ge »des ti na ti on un rea cha ble«) it may be mea ning ful to in crea se the »TTL« pa ra me ter (de fault is 64) and spe ci fy that all PCs con fi gu red via DHCP to be re-as sig ned con fi gu ra ti on from the DHCP ser ver (or simply restart your pcs).

MTU

The »MTU« pa ra me ter is used for de fi ning the da ta pa cket si ze used in the LAN. On ly pa ckets with a ma xi mum »pay lo ad« of 1452 by tes can be trans por ted via a DSL In ter net por tal (when the PPPoE pro to col is used, for ex am ple with T-On li ne. Pa ckets in the PABX sys tem should not be first split up and re ply pa ckets not re-as sem bled. It is the re fo re ex pe dient to use an »MTU« of 1452 by tes to achie ve the grea test pos si ble da ta throughput ra te for the DSL con nec ti on. This may, ho we ver, re sult in the da ta transfer rate in the LAN being reduced slightly.

DHCP lease time

The lea se time is the time (in se conds) for which a LAN client re cei ves an as sig ned IP ad dress be fo re that ad dress is fet ched and re tur ned to the DHCP ser ver ad dress pool. A LAN client can ex tend the lea se time automatically.

Default gateway

You should en ter 0.0.0.0 (pla ce hol der for the PABX sys tem IP ad dress) as the »de fault gate way« if In ter net ac cess it to be pro vi ded via the PABX system.

Domain Suffixes

You should on ly con fi gu re the pa ra me ters »Do main Na mes« and »DNS ser ver« when you are ope ra ting a DNS ser ver wit hin the LAN.

Des crip ti on of the rou ter functions

Netbios Name Servers

The »Net bi os Na me ser ver« pa ra me ter is used for the na me de fi ni ti on for Wind ows PCs when you use a WINS ser ver in the LAN. This pa ra me ter should on ly be con fi gu red when you ope ra te a WINS server in the LAN.

Time Servers

The pa ra me ter »Time Ser vers« is used for an noun cing the IP ad dress for the »Time lea see« when your PCs di rect (Wind ows XP, Li nux) the NTP (Net work Time Protocol).

DNS Servers

DNS que ries from com pu ters in the LAN are nor mal ly for war ded to one or mo re ex ter nal DNS ser vers by the DNS proxy. The ad dres ses for the ex ter nal DNS ser vers can be ob tai ned dy na mi cal ly, or can be per ma nent ly con fi gu red in the rou ter. Ad dres ses can be in put at three DNS servers to reduce online time.

DHCP server and IP addressing

PCs can be pro vi ded with a ma jor por ti on of the con fi gu ra ti on re qui red for LAN and In ter net ac cess via the DHCP (Dy na mic Host Con fi gu ra ti on Pro to col. The DHCP ser ver in te gra ted in to the PABX is ca pa ble of supp ly ing cor re spon ding con fi gu ra tions to up to 100 PCs (clients). IP ad dres ses are dy na mi cal ly al lo ca ted to the clients. The DHCP ser ver task of the PABX sys tem is activated in the initial status of the PABX.

You can con fi gu re the in te gra ted DHCP ser ver un der »Net work ad dress al lo ca ti on«. You can con fi gu re the first IP ad dress as sig ned by the DHCP ser ver. The re qui red num ber of IP ad dres ses is as sig ned

to the PCs (DHCP clients) in as cen ding or der. The re are al ways 4 ad di tio nal IP ad dres ses re ser ved for DHCP ser vers for PCs in te gra ted in to the LAN via Blue tooth (see Pa ge 51) or RAS (see Pa ge 77). If the in te gra ted DHCP ser ver is ac ti vat ed the 4 IP ad dres ses which co me af ter the con fi gu red DHCP ad dress ran ge are used for RAS clients. When the DHCP ser vers are de-ac ti vat ed the 4 IP ad dres ses that co me af ter the set DHCP start address will be used for RAS clients.

If you se lect a con fi gu ra ti on in which so me com pu ters re cei ve their IP ad dres ses via DHCP, whi le ot hers use set (ma nu al ly con fi gu red) IP ad dres ses, the fol lo wing cri te ria must be fulfilled:

· All IP ad dres ses must be long to the same IP net work, mea ning that the net work part of the IP ad dress (and

with it, the net mask) must be iden ti cal. Ex am ple:

· IP ad dress for the PABX: 192.168.1.250

· IP-net mask of the PABX: 255.255.255.0

· Net work part of the IP ad dres ses: 192.168.1.xxx

· First usa ble IP ad dress:192.168.1.1

· (net mask: 255.255.255.0)

· Last usa ble IP ad dress: 192.168.1.254

· (net mask: 255.255.255.0)

· First IP-ad dress via DHCP: 192.168.1.50 (as per con fi gu ra ti on)

· Last IP ad dress through DHCP: 192.168.1.69 (as con fi gu red)

· Num ber of IP ad dres ses by DHCP: 20

· IP ad dres ses for RAS per DHCP (4 re ser ved)

first IP ad dress: :

192.168.1.70 last IP-ad dress: 192.168.1.80

· One IP ad dress may not be used by more than one client at any one time; with re gard to the ex am ple gi ven

abo ve this me ans that the IP ad dres ses 192.168.1.2 to 192.168.1.49 and 192.168.1.81 to 192.169.1.249 and

192.168.1.251 to 192.169.1.254 can be used for PCs which have ma nu al ly con fi gu red IP addresses.

Des crip ti on of the rou ter functions

The con fi gu ra ble pa ra me ters for the DHCP ser ver that you can se lect using the but ton »Ad van ced« al low you the op ti on of al so using the DHCP ser ver in the exi sting LAN environment.

Configuration of the Internet Service providers (ISP)

An In ter net Ser vi ce Pro vi der pro vi des you with an »en tran ce por tal« to the In ter net. A dis tincti on is ma de bet ween ISPs with whom you ha ve a con tract (for ex am ple T-On li ne) and In ter net-by-call pro vi ders that bill you through your pho ne bill (for example Freenet).

The ty pe of ac cess is in de pen dent of the ta riff char ges; this can be ba sed on ac tu al time, vo lu me or be a flat rate. You can set up a con nec ti on to the In ter net with your PABX sys tem as fol lows:

· Dial-up con nec tions via ISDN (using PPP pro to col, with one or two ISDN B chan nels, i. e. at 64 kBit/s or

128 kBit/s). The se ty pes of con nec tions re qui re ac cess data with the num ber to be di aled, the user name and pass word and, in some ca ses, ot her in for ma ti on such as the IP ad dress of the name ser ver and any in for ma ti on about the data com pres si on method that is used (VJH).

· Using xDSL (for ex am ple ADSL - T-DSL) in con juncti on with a DSL mo dem that is com pa ti ble with your

ISP via PPPoE. The se con nec tions re qui re your user name and pass word as access data.

· Via xDSL (e.g.SDSL) in con juncti on with a DSL mo dem that is com pa ti ble with your ISP with a set, pub lic

IP ad dress. The se con nec tions re qui re the pub lic IP ad dress that you have been as sig ned, the IP ad dress of the next gate way (next hop) and the IP ad dress for the name ser ver of your provider.

Internet-by-Call

The Pro fes sio nal Con fi gu ra tor of the PABX sys tem con tains a list of In ter net-by-call ISPs from which you can se lect a pro vi der. The ad van ta ge he re is that you can set up an In ter net con nec ti on im me di ate ly wit hout first ha ving to agree to a con tract. (The re qui si te ac cess da ta are al rea dy con tai ned in the con fi gu ra ti on soft wa re for the In ter net-by-call ISPs that are lis ted). You can chan ge this con fi gu ra ti on when you de ci de to con clu de a con tract with a pro vi der for example (at present required for all DSL providers).

· Fall back con fi gu ra ti on for se ve ral ISPs »In ter net al ways works«

· You can con fi gu re more than one IPS in your PABX sys tem.

· You have one DSL con nec ti on that is not al ways avai la ble.

Here, you can con fi gu re the PABX sys tem so that it au to ma ti cal ly at tempts to set up an In ter net con nec ti on via DSL. If this at tempt is un suc cess ful In ter net con nec ti on via ISDN can be pro gram med using a different ISP.

· You are using a pro vi der that is not al ways avai la ble (some In ter net-by-call pro vi ders have very rea so na ble

ra tes, but their ac cess no des are over loa ded due to he avy traf fic du ring peak ti mes). Here you can sim ply con fi gu re se ve ral In ter net-by-call pro vi ders. The PABX sys tem will au to ma ti cal ly at tempt to set up a con nec ti on with one of the configured ISPs.

You can ea si ly chan ge the or der of the ISPs with which the In ter net con nec ti on is to be set up (»Fall back or der« down / up). You can al so set the num ber of and in ter vals bet ween the se at tempts at set ting up an In ter net con nec ti on for each ISP that has been con fi gu red. When the wai ting pe ri od bet ween the at tempts ex pi res and when the con fi gu red num ber of ac tu al at tempts is rea ched and no con nec ti on has been estab lis hed, the next ISP in the list is selected.

Des crip ti on of the rou ter functions

Con nec ti on to the In ter net is al ways set up au to ma ti cal ly by the PABX sys tem when a da ta pa cket is to be sent to the In ter net. This oc curs au to ma ti cal ly when you en ter http: //www. bintec-elmeg.com in your browser for example.

Note Bil ling of the costs is made through the te le pho ne bill from your net work pro vi der.

Discontinuing an Internet connection

· Click on the sym bol for the »Con trol Cen ter« in the task bar and se lect »Ter mi na te con nec ti on to pro vi der«.

· Af ter a set time (which can be de fi ned), du ring which the re is no data traf fic to the In ter net, the con nec ti on

is ter mi na ted au to ma ti cal ly. You can ac ti va te/de-ac ti va te this functi on in the configuration.

Note If you set the pa ra me ter »Ter mi na te on inac ti vi ty« too high, this may re sult is con si der able costs for time-ba sed char ges.

If you ha ve a flat ra te char ge with your ISP you can set the pa ra me ter »Ter mi na te on inac ti vi ty« to. In this ca se the PABX sys tem will not au to ma ti cal ly ter mi na te the In ter net con nec ti on, but will re-estab lish the con nec ti on if re qui red (for ex am ple af ter being dis con nec ted by the ISP). If you ha ve con fi gu red se ve ral ISPs, ma ke su re that you ma ke this set ting for the correct ISP entry in the ISP list!

Using a fallback

Let’s as su me you ha ve a DSL con nec ti on with the Deut sche Te le kom AG (Ger man Te le com) and ha ve se lec ted T-On li ne as your ISP.

You have configured three ISPs:

· 1. In ter net ac cess through T-DSL (T-on li ne). The PABX sys tem will use the PPPoE pro to col at the WAN

port. En ter your ac cess data (mark the ISP in the list, field »Edit«, field »Ac cess data for T-On li ne«)

· 2. In ter net ac cess via ISDN (T-On li ne). The PABX sys tem will use an ISDN dial-up con nec ti on (and the PPP

pro to col). En ter the same ac cess data (mark the ISP in the list, field »Edit«, field »Ac cess data for T-Online«).

· 3. In ter net ac cess using an In ter net-by-call pro vi der. The PABX sys tem will use an ISDN dial-up con nec ti -

on (and the PPP pro to col). When you se lect an In ter net-by-call pro vi der from the de fi ned list, the cor re spon ding pa ra me ters are al rea dy con fi gu red (»Access data«, »Number«).

If the re is a dis tur ban ce with the DSL con nec ti on, the PABX sys tem will, af ter a con fi gu red time pe ri od keep at temp ting to set up the In ter net con nec ti on for the num ber of ti mes con fi gu red in the field »Num ber of con nec ti on at tempts«. You can ac ti va te/de-ac ti va te this functi on in the con fi gu ra ti on. You can set the in ter vals bet ween the at tempts using the pa ra me ter »Time bet ween at tempts« in the con fi gu ra ti on item Net work In ter net. You can set the num ber of at tempts and the in ter val bet ween the se attempts separately for each ISP that has been configured.

Af ter that, the PABX sys tem will use the next ISP con fi gu red in the list for at temp ting to set up a con nec ti on.

Des crip ti on of the rou ter functions

If the con nec ti on is dis rup ted and an at tempt is to be ma de la ter to re-estab lish the con nec ti on, this cy cle is res tar ted be gin ning with the first en try in the list.

Firewall

When you use NAT, the PCs con nec ted to the PABX are well pro tec ted against at tacks from the In ter net. If you wish to ha ve ad di tio nal se cu ri ty you can al so use the in te gra ted pa cka ge Fil ter Fi re wall. A fi re wall acts as a lo gi -

cal wall for da ta pa ckets bet ween the In ter net and the LAN which has »ho les« for cer tain pa ckets (fi re wall ru les, al so known as fil ters), al lo wing the se pa ckets to pass through the wall. In the in iti al sta tus the fi re wall is con fi gu red such that all da ta can pass through that are sent in the direction of the Internet.

Note An ex cep ti on to this rule is the »Net bi os fil ter: This fil ter pre vents the for war ding of Net bi os name que ries from Wind ows PCs to the In ter net. As the na mes of the Wind ows PCs wit hin the LAN are not known in the In ter net, it is not mea ning ful to estab lish an In ter net con nec ti on for for war ding the name que ry (this could re sult in con si der able costs, as the se name que ries oc cur fre quent ly, mea ning that the In ter net con nec ti on would prac ti cal ly ne ver be ter mi na ted).

The fil ters are des cri bed by ru les who se con fi gu ra ti on re qui res ex pert knowled ge about the TCP/IP pro to col fa mi ly. The fi re wall of your PABX sys tem can be ea si ly con fi gu red using a Fil ter Wi zard in which you need to in di ca te (in plain text) whet her you wish to al low de fi ned ap pli ca tions access to the Internet.

To start the Fil ter Wi zard in the con fi gu ra ti on item »Net work fil ters« click the but ton »Fil ter Wi zard«. The fol lo wing mask is then dis play ed af ter a war ning that star ting the Fil ter Wi zard will de le te all fil ters that ha ve been con fi gu red up to this time:

The Fil ter Wi zard can be res tar ted at any time to lo ad a mo di fied (edi ted) con fi gu ra ti on in to the PABX sys tem. Click the but ton »Send con fi gu ra ti on da ta« to trans fer and ac ti va te the fil ters. Af ter the da ta is sent the new con fi gu ra ti on is ac ti vat ed in the PABX sys tem and any on going Internet connection is terminated.

The con nec ti on is re-estab lis hed ho we ver as soon as a da ta pa cket must be rou ted to the In ter net which the fi re wall lets pass in ac cor dan ce with its configuration.

Note Note that when you click the but ton Send, the en ti re con fi gu ra ti on for the PABX sys tem will be over writ ten. It is stron gly re com men ded to read out the con fi gu ra ti on for the PABX sys tem and sto ring it in a file pri or to chan ging the fil ter con fi gu ra ti on.

Des crip ti on of the rou ter functions

We re com mend fol lo wing the in struc tions gi ven by the Fil ter Wi zard, un less you estab lish that one of the ap pli ca tions you are using can not set up a con nec ti on to the In ter net. In this ca se, plea se check whet her the Fil ter Wi zard has a cor re spon ding fil ter avai la ble. El meg re gu lar ly ge ner ates an up da ted da ta ba se for the Fil ter Wi zard, which is available at the www. elmeg. de Web site.

Plea se no te that all fil ters that are ge ner ated with the Fil ter Wi zard are ba sed on pa ckets being dis car ded, with the ex cep ti on of tho se for which an ap pro pria te ru le exists. The mo re fil ters you con fi gu re for the PABX sys tem, the mo re com pu ting time is re qui red for pro ces sing of the se fil ters. This could slight ly re du ce the ma xi mum achie va ble da ta throughput rate for the PABX system in some cases.

In for ma ti on on ma nu al con fi gu ra ti on of fi re wall fil ter ru les is gi ven in the on li ne Help functi on and in the do cu men ta ti on located on the CD.

Costs for Internet connections

The PABX can sto re up to 500 call da ta re cords. This da ta is not lost in the event of a loss of po wer. The PABX sys tem al so ge ner ates a call da te re cord for con nec tions ma de by the rou ter. The call da ta re cords con tain

de tai led in for ma ti on about the call. For ex.: Da te and time, du ra ti on of the call, num ber of the cal led par ty, num ber of the cal ling par ty, ty pe of con nec ti on, com mu ni ca ti on costs and possible project numbers.

Note Plea se note that only the net work ser vi ce pro vi der is aut ho ri zed for bin ding con nec ti on/call cost log ging.

Note You should use a vi rus scanner on all LAN clients to pro tect your per so nal data. Use of this type of soft wa re is in dis pen sa ble for sa fe gu ar ding per so nal data.

Dial-in into the LAN (RAS)

Using the Re mo te Ac cess Ser ver (RAS) a field re pre sen ta ti ve, for ex am ple, can call in to the lo cal net work from an ex ter nal lo ca ti on and then via the lo cal net work ac cess the In ter net. Ac cess from an ex ter nal lo ca ti on is al so pos si ble via an ISDN con nec ti on. Ex ter nal ac cess is pro vi ded with user-na me and pass word pro tec ti on. If the call is ma de from an ex ter nal lo ca ti on on ly, the pho ne num ber can al so be mo ni to red as an ad ded pro tec ti on fea tu re. Ac cess can be en ab led for up to 8 users. A Wind ows en ab le (ac cess to com pu ter, fi les or printers) and Internet enable can also be configured for each user.

Note Note that this ac cess por tal is not pro tec ted by a fi re wall!

A PC that di als in to the lo cal net work via RAS is au to ma ti cal ly as sig ned an IP ad dress by the in te gra ted DHCP server.

Des crip ti on of the rou ter functions

Ap pen dix

Trou bles hoo ting

Not every fault or mal functi on is an ac tu al PABX sys tem er ror. Check your in stal la ti on con fi gu ra ti on with the aid of the fol lo wing section.

Fault Des crip ti on Pos si ble Cau se Fault Re me dy

No di al to ne af ter lif -

ting hand set.

PABX not con nec ted to po -

wer supp ly pro per ly.

Check 230 V AC out let (for ex am ple by plug ging in a lamp)

Plug-in po wer supp ly unit /

po wer plug not plug ged in

pro per ly

Check con nec ti on bet ween PABX and 230 V AC out let.

Ter mi nal de vi ce de fec ti ve. Re pla ce ter mi nal de vi ce / Check ter mi nal de vi ce at ot her con nec ti on

Te le pho ne con nec ti on faul -

ted, Faul ty in stal la ti on

Check PABX / jack con nec tions

PABX set tings faul ted, am -

bi gu ous pro gram ming of

PABX sys tem

Un plug and plug the plug-in po wer supp ly unit back in. Re set the PABX to in iti al

sta te.

No in ter nal calls are

re cei ved.

Sta ti on gu ar ding (do not

dis turb) is ac ti ve.

De ac ti va te sta ti on gu ar ding (do not dis turb).

Call for war ding to anot her

num ber ac ti vat ed (spe ci al

di al to ne in hand set).

Can cel call for war ding.

No ex ter nal calls are

re cei ved.

Sa me cau ses and re me dies pos si ble as for »No in co ming in ter nal calls«.

PABX not con nec ted cor rect ly to the net work ter mi na ti on unit of your net work

ser vi ce pro vi der.

Check the con nec ti on bet ween the PABX and net work ter mi na ti on unit.

MSN is not en te red or as -

sig ned cor rect ly in the

PABX.

Check the PC con fi gu ra ti on for the PABX.

No te: Check to en su re that ISDN con nec ti on is functio ning cor rect ly, and that this con nec ti on has been en ab led by your net work ser vi -

ce pro vi der. Plea se con tact your ser vi ce pro vi der.

No out going, ex ter -

nal calls pos si ble.

No aut ho ri za ti on for ex ter -

nal con nec tions.

Check the user set tings in the PC con fi gu ra ti on for the PABX.

No out going, ex ter -

nal calls pos si ble.

Call char ge li mit rea ched

(Al lo wan ce ac count).

Check the user set tings in the PC con fi gu ra ti on for the PABX. In crea se cost li mit,

or re set the sum coun ter

Ex ter nal num bers clas si fied

as re stric ted num bers for

call con trol.

Check the set tings for di al ran ges in the PC con fi gu ra ti on for the PABX

No ex ter nal con nec -

tions pos si ble to so -

me re mo te ter mi -

nals.

Ex ter nal num bers are gi ven

in the Re stric ted num bers

list for the dia ling re gi on.

Check the set tings for di al ran ges in the PC con fi gu ra ti on for the PABX

Trou bles hoo ting Ap pen dix

Fault Des crip ti on Pos si ble Cau se Fault Re me dy

Room in qui ry not

pos si ble du ring an

ex ter nal call.

The telephone’s flash key is

not pro per ly con fi gu red.

Check the set ting of your telephone’s flash key. »Flash key«, flash in ter val 80-120

ms.

At ten ti on: In qui ry calls are not pos si ble with pul se dia ling te le pho nes.

If the PABX is con nec ted at the USB port of the PC and re cog ni zed by the PC the USB LED on the PABX will light up. If not, the USB

ports of the pc are not ac ti vat ed / faul ty, or the dri vers for the PABX are not in stal led.

The sa me cau ses and re me dies are pos si ble as des cri bed for the pre vi ous pro blems (no in ter nal/ex ter nal con nec -

tions pos si ble).

No con nec tions can

be estab lis hed via

the PABX’s

USB-port.

The USB ports of the pcs

are not ac ti vat ed or are de -

fec ti ve.

In the sys tem con trol pa nel (fol der »Sys tem« - »De vi ce ma na ger«) check whet her

the USB ports of your pc ha ve been ac ti vat ed.

PABX dri vers not pro per ly

loa ded.

In the sys tem con trol pa nel (fol der »Sys tem« - »De vi ce ma na ger«) check whet her

the PABX has been in stal led cor rect ly. A ques ti on mark in front of the en try for the

PABX in di ca tes in cor rect ly in stal led / loa ded.

Plug the USB con nec tor for the PABX sys tem back in to the PC or res tart your PC.

No au to ma tic

call-backs pos si ble.

No pabx num ber has been

en te red with a

point-to-point ac cess.

<Whi le con fi gu ring your pabx sys tem with the PC, ma ke this en try un der Ex ter nal

Numbers.

In voi cing for your Char ge Ma na ger is set too high or too

low by one fi xed fac -

tor.

Trans fer of the cur ren cy

amount is set for your

ISDN con nec ti on ins te ad of

trans fer of ta riff data.

Ap ply for the pro ce du re you wish to ha ve, or chan ge the ta riff unit fac tor in the

Char ge Ma na ger and in the Pro fes sio nal Con fi gu ra tor (see al so Pa ge 41).

Ap pen dix Trou bles hoo ting

Tech ni cal spe ci fi ca tions

PABX:

di men sions W x H x D: 260 x 192 x 40 mm Weight, ap pro xi ma te ly: 0.7 kg wit hout plug-in po wer supp ly Tem pe ra tu re ran ge: 5° C...40° C Mains vol ta ge: 230 V~ Ra ted po wer con sump ti on

with 2 con nec ted ISDN pho nes:

ap prox. 8 VA

Ma xi mum po wer con sump ti on: 25 VA Fre quen cy: 50 Hz Pro tec ti on class: II Con nec ti on cord length: ap prox. 2 me ters

ISDN connections:

Length of ISDN con nec ti on cord: ap prox. 3 me ters Ex ter nal ISDN con nec ti on: Pro to col DSS1, Point-to-mul ti point con nec ti on

Pro to col DSS1, Point-to-point con nec ti on In ter nal ISDN con nec ti on: DSS1 pro to col, point-to-mul ti point con nec ti on ISDN in ter fa ces: Po wer appr. 2.5 W Chan nel struc tu re: B+B+D ISDN ca ble lengths with 0. 6 mm

Wire dia me ter:

Short pas si ve bus: max. length of 120 me ters

Analog ports:

Supp ly (PABX): sym me tri cal, 60 mA at 25 ohms Max. length of te le pho ne

con nec ti on ca bles when using in stal la ti ongra de cable:

0.4 mm wire dia me ter = 200 m

0.6 mm wire dia me ter = 350 m

Dia ling me thod: Mul ti-fre quen cy cal ling me thod

Pul se dia ling

(li mit ed functi on) Mark du ra ti on: > 40 ms and <100 ms Spa ce du ra ti on: 80 ms Rin ging vol ta ge: U eff. appr. 35 V~ Rin ging fre quen cy: 50 Hz ± 8% Ad jus tab le flash in ter val: 100ms to 1000ms in 100ms steps

(de fault sta te 200ms)

USB port:

USB cord length: ap prox. 3 me ters Ter mi nal: Self po we red ter mi nal Speed ra ting: Full Speed

Ethernet connections:

LAN1 10/100MBit/s via RJ45 jack

Trou bles hoo ting Tech ni cal spe ci fi ca tions

LAN2 WAN / xDSL10MBit/S via RJ45 jack

Tech ni cal spe ci fi ca tions Trou bles hoo ting

In dex

Ac cep ting .....................11

Ac cep ting calls

of calls .....................11

Ac knowled ge ment .................6

Acous tic sig nals...................6

Ac ti va ting the LCR pro ce du re ..........31

Ado be Acro bat Rea der ..............65

Adres sing, ex ten ded (SUB)............36

ADSL ........................74

Al lo ca ting pro ject num bers ...........23

Ana log con nec tions ................48

Ana log ter mi nal de vi ces ..............1

An noun ce ment ..................13

Ans we ring ma chi ne................12

Area code .....................55

Au to ma tic chan geo ver of aut ho ri za ti on for ex ter nal

calls .........................36

Au to ma tic com ple ti on of call

de le te ......................17

on busy .....................16

on no ans wer..................16

se tup ....................16-17

Block dia ling (Aust ria) ..............31

Brief des crip ti on of functions ........87-90

Bro ker`s call ....................42

Busy on busy for team call mo des Day and Night32

Busy tone ......................6

Call data ......................63

Ca len dar ......................36

Call

de flec ting....................20

Call ac count ....................29

Call al lo ca ti on ...................32

Call as signment ..................32

Call as signments .................33

Call Con trol ....................38

Call data re cords................28,77

Call De flec ti on (CD) ...............20

Call dis tri bu ti on ..................33

Call for war ding

from anot her pho ne (Fol low me) ......26

Call mo des .....................10

Call pick-up

from ans we ring ma chi ne: ..........12

Call re rou ting ...................25

Call wai ting ....................39

trans fer ring ..................41

Call wai ting tone ..................6

Cal ling cy cles ....................7

Cal ling se ve ral te le pho nes (team call)....17-43

CAPI dri ver

In stal la ti on (Im por tant note) ........67

CAPI in LAN....................66

Cat.5.......................46,49

CD-ROM

con tents ....................63

In stal la ti on se quen ce .............68

CE marks ......................2

Chan ging PIN _ / PIN ..............56

Cha rac ter pre sen ta ti on, user-de fi ned (UUS1) . 35

Char ge coun ter ..................56

Char ge li mi ta tion .................29

Char ge Ma na ger..................63

Char ge pul se 16kHz / 12kHz...........28

CLIP ........................2,7

code num bers, mo di fied .............44

Col lec ti ve call .................17-43

Com mis sio ning an IP-pho ne.........61-62

Com mis sio ning of the PABX ..........55

Com mu ni ca ti on data over flow ..........7

Com ple ti on of call (au to ma tic)

de le te ......................17

on busy .....................16

on no ans wer..................16

se tup ....................16-17

Con fer en ce.....................42

Con fi gu ra ti on by the spe cia li zed dea ler.....58

Con fi gu ra ti on using a te le pho ne ........55

Con fi gu ra ti on with a PC .............69

Con nec ting

a wai ting call ..................41

Con nec ti on data..................63

Con nec ti on of the DSL Mo dem .......49,70

Con trol Cen ter ...................63

In dex

Con troll char ge ..................28

Cost log ging ....................10

Cost re gi stra ti on ..................9

Costs for In ter net con nec tions..........77

Data link pro tec ti on................37

Data pa cket trans fer (X.31) ...........37

De cla ra ti on of con for mi ty .............2

De fault gate way ..................72

De fault set ting ...................53

for a sub scri ber ................58

for all sub scri bers ...............58

De fault set tings

res to re .....................57

Des crip ti on of the rou ter functions .......70

De vi ce type.....................14

DHCP lea se time .................72

DHCP Ser vers ...................73

Dial ran ges .....................38

Dial-in into the LAN ...............77

Dia ling .......................48

Dia ling me thod ..................81

Di rect call ......................9

Di rect dial-in ...................20

Di rect ex chan ge line ac cess ...........14

Dis con ti nuing an In ter net con nec ti on .....75

Dis play........................3

DNS Ser ver.....................73

Do main Suf fi xes..................72

Downlo ad Ma na ger................63

Dri vers on the CD ROM ...........66-68

DSP mo du le ..................61-62

ECT (Call swit ching) ...............41

Emer gen cy calls ..................37

Emer gen cy num bers ...............36

En ab le/in hi bit call wai ting for a furt her call ..15

Ether net ......................71

Ex chan ge aut ho ri za ti on .............14

Ex ten ded adres sing (SUB) ............36

Ex ter nal call .....................7

Ex ter nal call-back..................7

Ex ter nal dial tone..................6

Ex ter nal POTS con nec ti on ............51

Fall back ......................75

Fast Ether net....................71

Fea tu res in the ISDN net work...........2

Fea tu res wit hout user ac ti on.........35-38

Fi re walls ......................76

Flash ......................11,48

Flash key.......................1

Fol low me (Call for war ding)

aut ho ri za ti on pri vi le ges for ex ter nal Fol low me 57

Fol low me (call for war ding)............9

can ce ling from an ex ter nal pho ne ......27

pro gram ming from an ex ter nal lo ca ti on ..27

Fol low me (Call for war ding)...........26

de le ting from in ter nal lo ca ti on .......26

in ter nal con fi gu ra ti on.............26

For war ding of calls ................20

Functi on but tons ..................8

Functi on ground .................51

Functi on keys for call on hold (park keys) ...44

Functio nal ground ................51

Gate way.....................72,74

Groun ding cir cuit con nec ti on ..........51

In for ma ti on from the ISDN net work (MWI)..35

In hi bi ting calls...................32

In iti al start up ...................55

In qui ry call.....................39

In qui ry call, open .................43

In stal la ti on ...................45-49

of pro grams from CD .............68

of the CAPI dri ver ...............67

start .......................68

In stal la ti on se quen ce ...............45

In ter com.......................8

In ter nal call .....................7

In ter nal call-back ..................7

In ter nal dial tone ..................6

In ter nal rin ging sig nal ...............6

In ter net Ser vi ce Pro vi der.............74

In ter net-by-Call ..................74

IP ad dres ses ....................72

IP ad dres sing ...................73

In dex

IP-net mask.....................73

ÎPul se dia ling ....................1

ISDN port

in ter nal .....................48

ISP .........................74

Key pad (net di rect) ................24

LAN1 / LAN2 ...................49

Langua ge ......................9

LCR (Least Cost Rou ting) ............57

Least Cost Rou ting (LCR) ............10

LEDs of the PABX .................3

Line ac cess aut ho ri za ti on.............14

Lo cal area .....................38

Lo ca ti on ......................45

Loss of po wer ....................1

Ma king Calls

Ex ter nal...................14-24

In ter nal .....................13

Ma king out si de calls with pre fix code......15

Ma li ci ous call iden ti fi ca ti on (Tra cing) .....23

Me lo dy .......................54

Mo di fied code num bers .............44

Mo du le el meg M 1 POTS.............50

Mo du le el meg M 2 a/b ..............51

Mo du le el meg M 4 DSP .............52

Mo du le in stal la ti on ................50

Mo du le in stal la ti on DSP .............52

Mo ni to ring costs

call ac count...................29

MTU ........................72

Mul ti-functi on port ................24

Mul ti functio nal de vi ce ..............24

Mu sic on Hold...................42

MWI (in for ma ti on from the ISDN net work)..35

Ne ga ti ve ac knowled ge ment sig nal ........6

Net di rect (Key pad) ................24

Net bi os fil ter....................76

Net bi os name que ries...............76

Net bi os Name Ser ver ...............73

No ting an ex ter nal ISDN con nec ti on ......18

Num ber

de fi ning for the next call ...........18

Own num ber

de fi ning for the next call ...........18

tem po ra ri ly sup pres sing trans mis si on ...18

PABX and PC ...................63

Pabx di men sions .................81

PABX se tup ....................32

PABX sys tem des crip ti on .............1

Park.........................37

Par lia ment......................2

Parti al Re rou ting...................2

PC in ter fa ce ....................49

PC pro grams on the CD-ROM..........63

Ado be Acro bat Rea der ............65

PC re qui re ments................68,70

PC Re qui re ments ...............68,70

Pho ne num ber plan................53

Pick-up .......................11

PIN 1

Se cu ri ty pre cau ti on against mi su se of your PABX

by ot her par ties ................56

PIN 1 / Chan ging PIN 2..............56

PIN 1 / PIN 2....................56

PIN 2

se cu ri ty for set tings made from ex ter nal te le pho nes

Po cket mo ney ac count ..............29

Point-to-mul ti point con nec ti on .........81

Point-to-point con nec ti on ............81

Po si ti ve ac knowled ge ment sig nal.........6

Pre fix code .....................15

Prio ri ty for emer gen cy calls ...........37

Pro fes sio nal Con fi gu ra tor ............63

Pul se .........................1

Pul se dia ling ...................81

Pul se dia ling me thod ...............81

R key ........................48

RAS .........................77

Rea ding /loa ding the te le pho ne di rec to ry ...19

Re call.........................7

In dex

Re gio nal num bers.................38

Re mo te ac cess .................57,63

Re set ........................57

for a sub scri ber's set tings...........58

for all set tings and sub scri bers........58

Re set ting set tings to in iti al sta te.........57

Re set ting the PABX ................57

Re stric ted num bers ................38

Rin ging sig nal....................6

Room mo ni to ring.................21

aut ho ri za ti on pri vi le ges for room mo ni to ring from

ex ter nal location................57

Rou ting di scri mi na ti on..............15

Sa fe ty In for ma ti on .................1

Sa fe ty no tes ....................1-7

Ser vi ce num ber ..................53

Set ting the date and the time...........57

Set ting up cost mo ni to ring............56

Slot 1 ........................50

Slot 2 ........................50

SMS (short mes sa ges) ..............35

Spe ci al dial tone ..................6

Spe ci fic trunk bund le se lec ti on .......15-16

Speed dia ling ...................20

Sub-ad dres sing (Ex ten ded adres sing) .....36

Swit ching call mo des ...............33

Swit ching call mo des for teams .........33

Sym bols .......................5

Sys tem menu ..................9-10

Sys tem park ed in qui ry ..............43

Sys tem Re qui re ments...............70

Sys tem te le pho nes ...............8-10

Talk to two par ties al ter na te ly ..........42

TAPI dri ver ....................67

TAPI in the LAN .................66

TAPI-Con fi gu ra ti on ...............63

T-DSL......................74-75

Team call ....................17-43

Team call ad ding .................18

Teams .......................32

Busy on busy..................32

day/night as signments /call dis tri bu ti on ..33

en ab ling / in hi bi ting a mem ber's pho ne wit hin a

team.......................32

tech ni cal spe ci fi ca tions ............81-82

Te le pho ne di rec to ry ................9

Te le pho ne di rec to ry for the PABX .......19

Te le pho ne Di rec to ry Ma na ger..........63

Te le pho ne di rec to ry of the PABX ........19

Te le pho ne in ter lock................15

Te le pho ne num ber

tem po ra ri ly sup pres sing trans mis si on ...18

Tem pe ra tu re ran ge ................81

Ter mi nals of the PABX

ana log con nec tions ..............48

in ter nal ISDN con nec ti on ..........48

PC con nec ti on (USB) .............49

Three-par ty con fer en ce call ...........42

Time ac cep tan ce..................38

Tra cing (Ma li ci ous call iden ti fi ca ti on) .....23

Trans fer

in the ex chan ge ................41

wit hin the PABX ...............41

Trans fer calls ...................40

Trans fer in the net work (ECT)..........41

Trans fer ring a call.................40

Trou bles hoo ting................79-82

Trunk group ...................15

Trunk group sei zu re .............15-16

TTL .........................72

Un re stric ted num bers ..............38

USB dri ver .....................66

USB port ......................49

UUS1 (cha rac ter pre sen ta ti on) .........35

Voi ce an noun ce ment ...............21

Wai ting call

ac cep ting ....................39

Weight .......................81

Wind ows 95 / NT4 ................69

Wind ows con fi gu ra tor ..............63

X.31-Stan dard ...................37

In dex

Brief des crip ti on of functions

This brief des crip ti on of functions ap plies to the use of ana log ter mi nals. If cer tain functions of ISDN ter mi nals are not pos si ble, plea se do re fer to the ope ra ting in struc tions of the re spec ti ve ISDN terminal.

Pick-up of the call

b*0g Pick-up of the call

Making internal calls

btg b*tg

Ma king in ter nal calls In ter nal calls with au to ma tic li ne ac qui si ti on

Making outside calls

b0tg btg

Ma king out si de calls Out si de calls with au to ma tic li ne ac qui si ti on

b#81=x)tg Sen ding MSN to re mo te par ties

=x) MSN-In dex

b*8tg Spe ci fic trunk bund le se lec ti on (ISDN, POTS (0...4)

b*8#tg Spe ci fic trunk bund le se lec ti on .ISDN /, POTS, SIP-prov. (00...04), (10...19)

*5*(PIN)t Te le pho ne in ter lock (can cel)

Temporarily suppressing transmission of your own number (CLIR)

b*594tg Tem po ra ri ly sup pres sing trans mis si on of your own num ber (CLIR)

Dialing phone numbers from the phone directory

b*#tg Dia ling a pho ne num ber via the speed dia ling key of the PABX’s pho ne di rec to ry

Forwarding a call (connecting)

gRtga For war ding an in ter nal call with pri or no ti ce

gRta For war ding an in ter nal call wit hout pri or no ti ce

gRtg In qui ry call

gRg Ter mi na ting a room in qui ry with ana log ter mi nals

gR4a Con nec ting ex ter nal cal lers

Broker`s call

gRtg Broker’s call (room in qui riy)

gR2g Broker’s calls bet ween dif fe rent cal lers

Completion of call

bt*40qa Re que sting au to ma tic call-back

b#40qa Can ce ling au to ma tic call-back

Brief des crip ti on of functions

Three-party conference call

gRtg In qui ry call

gR3d Three-par ty con fer en ce call

dR2 Re tur ning to Broker’s call

Call waiting

gR2g Ac cep ting a wai ting call. The call put on hold re mains

galbg Ac cep ting a wai ting call. The call put on hold is ter mi na ted

gR0 Re fu sing a wai ting call

Announcement

b*540tg Mes sa ge to a par ty

Call modes

b*9*qa Ac ti va ting all day call mo des

b#9*qa Ac ti va ting all night call mo des

Call modes for teams

b*943==x=)qa En ab ling a member’s pho ne wit hin a team

b#943==x=)qa In hi bi ting a member’s pho ne wit hin a team

b*93*qa Ac ti va ting day team call as signment for all teams

b#93*qa Ac ti va ting night team call as signment for all teams

Call forwarding

b*61t#qa Ac ti va ting »im me di ate« call for war ding

b*62t#qa Ac ti va ting call for war ding »de lay ed«

b*63t#qa Ac ti va ting call for war ding »on bu sy«

b#61qa Can ce ling »im me di ate« call for war ding

b#62qa Can ce ling »de lay ed« call for war ding

b#63qa Can ce ling call for war ding »on bu sy«

Follow me

b*64t#qa Con fi gu ring in ter nal Fol low me

b#64t#qa Can ce ling in ter nal Fol low me

Room monitoring

b*593q En ab ling room mo ni to ring

btg Room mo ni to ring from in ter nal ter mi nals

Inhibiting calls

b*570qa In hi bi ting in ter nal and out si de calls

Brief des crip ti on of functions

b*571qa In hi bi ting out si de calls

b*572qa In hi bi ting in ter nal calls

b#570qa Re-en ab ling all calls

Malicious call identification (MCID)

g*51qa Ma li ci ous call iden ti fi ca ti on (MCID)

Project numbers

b*50t#qtg En te ring a pro ject num ber

lbgR*50 t#qRg

Pro ject num ber for an ex ter nal call

Answering machine:

b#0g Pick-up of a call from the ans we ring ma chi ne

Multifunctional device

b*773tg Mul ti functio nal de vi ce: Te le fax group 3

Keypad functions

b0(* or #)t

In itia ting key pad functions For a des crip ti on of the fea tu res plea se re fer to then net work operator’s

do cu men ta ti on.

System parked inquiriy

gR*596qa In itia ting a sys tem-park ed in qui ry

b*596g Ac cep ting a sys tem-park ed in qui ry

Brief des crip ti on of functions

bintec elmeg T444 Operating Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual