Benq Joybook R23 User Manual

Joybook R23 Series User's Manual

Welcome

Copyright 2005 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of this company to notify any person of such revision or changes.

Windows, Internet Explorer and Outlook Express are trademarks of Microsoft Corporation. Others are copyrights of their respective companies or organizations.

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.

Joybook Models Covered by This

Manual

This manual contains the information about the following Joybook models:

• Joybook R23 series Please note that the actual hardware or software capabilities will vary according to

the model you purchased. To determine your Joybook model, please refer to the label on the packing box, or the printing on your Joybook.

Copyrightii

Table of Cont e n t s

BenQ Joybook R23 Quick Start Guide....................................................................1

Package Contents .............................................................................................. 1

Getting Your Joybook Ready for Use............................................................... 1

Expanding the Capabilities of Your Joybook .................................................. 3

Touring Your Joybook .............................................................................................5

Indicator Lights ................................................................................................. 6

Left Side View.................................................................................................... 7

Right Side View ................................................................................................. 8

Rear View........................................................................................................... 9

Bottom View...................................................................................................... 10

Function Hotkeys.............................................................................................. 11

Getting Started with Windows XP ..........................................................................13

Using BIOS Setup.....................................................................................................14

When and How to Use BIOS Setup ................................................................. 14

Navigating the BIOS Setup Screen ................................................................... 14

Main Menu ................................................................................................. 15

Advanced Menu ......................................................................................... 15

Security Menu ............................................................................................ 15

Boot Menu.................................................................................................. 15

Exit Menu ................................................................................................... 15

Using the Q-Media Bar and Applications...............................................................16

Setting Up QMedia Bar..................................................................................... 16

Sending and Receiving E-mail.......................................................................... 17

Getting Online................................................................................................... 17

Listening to Music and Creating Custom Music Collections......................... 18

QMusic Workspace.................................................................................... 18

Playing a Music CD.................................................................................... 18

Creating a Playlist....................................................................................... 18

Converting CD Music into MP3 Format.................................................. 19

Creating an MP3 Music CD ...................................................................... 19

Viewing Digital Photographs, Creating Slide Shows and Calendars.............. 20

Photo Explorer Workspace........................................................................ 20

Viewing Images .......................................................................................... 20

Creating a Slide Show or Screensaver ....................................................... 20

Making a Calendar ..................................................................................... 21

Watching DVD/VCD Movies ........................................................................... 22

PowerDVD Control Panel ......................................................................... 22

Region Code Settings.................................................................................. 23

Basic Operations ......................................................................................... 23

Burning CDs/DVDs Using Nero Express......................................................... 25

Protecting Your Joybook from Viruses and Other Security Threats.............. 27

Wireless Magic - Using the Built-In Wireless Network Function ..................28

Connecting to External Display Devices.................................................................30

Connecting to a VGA Display Device ..............................................................30

S-Video Output .................................................................................................31

Installing Additional Memory .................................................................................32

Using the Battery and Power Related Functions ....................................................35

Charging the Battery.......................................................................................... 35

Checking the Battery Level................................................................................ 35

Battery Low Signals and Actions....................................................................... 35

Replacing the Battery.........................................................................................35

Power Management........................................................................................... 36

Hibernation........................................................................................................36

Activating Hibernation..............................................................................36

Setting up Fn+F12 Key Function............................................................... 36

Recovering Your System ..........................................................................................37

Using the Windows System Restore Tool ........................................................37

Using the Quick Recovery Function................................................................. 37

Using the Recovery CDs....................................................................................38

Reinstalling Software or Driver..................................................................38

FAQ and Troubleshooting .......................................................................................39

General ............................................................................................................... 39

Battery and Power .............................................................................................39

Connection ........................................................................................................40

System ................................................................................................................41

Display................................................................................................................ 43

Information on Safety, Cleaning, and Battery Maintenance .................................45

Safety ..................................................................................................................45

Battery Maintenance .........................................................................................45

Cleaning Your Joybook .....................................................................................45

Table of Contents iii

Disposal of Waste Electrical and Electronic Equipment by users in

private households in the European Union. .................................................... 45

Service and Support ................................................................................................. 46

BenQ Joybook Global Online Service ..............................................................46

Joybook Online Registration............................................................................. 46

Table of Contentsiv

BenQ Joybook R23 Quick Start Guide

Package Contents

Before using your Joybook R23 for the first time, please check if you have all the items with you. For details about what should be included in the package, refer to the package contents label on the accessory box. If any of the items are missing or appear to be damaged, contact your dealer. Save the packaging in case you need to ship your Joybook for service.

Getting Your Joybook Ready for Use

1. Installing the battery

Turn your Joybook upside down and put it on a soft clean cloth. With the label side of the battery facing up, slide it gently into the battery compartment until it snaps into place. Move the release latch to the left as shown to lock the battery into place.

2. Connecting the power

• Connect the power cord to the power adapter.

• Connect the power adapter to the power socket on your Joybook.

• Connect the power cord to a wall outlet and start charging the battery.

The power systems and plug types might vary depending on your country/region.

BenQ Joybook R23 Quick Start Guide 1

3. Opening your Joybook

To open your Joybook, slide the latch to the right, and then lift the lid up.

4. Performing initial setup

Press the power button to start up your Joybook, and then follow the onscreen instructions to complete the initial Windows XP setup.

BenQ Joybook R23 Quick Start Guide2

Expanding the Capabilities of Your Joybook

Connect an external display device (such as a monitor or projector) to the VGA port of your Joybook.

Connect USB peripherals to the USB port of your Joybook.

Connect a telephone line to the modem port of your Joybook and dial-up to the Internet.

Access local area network (LAN) by connecting a network cable to the LAN port of your Joybook.

BenQ Joybook R23 Quick Start Guide 3

Use various PC cards on the market by inserting one into the PC card slot of your Joybook.

Use the optical drive to access data on various kinds of discs or enjoy DVD/VCD movies.

Connect an earphone or microphone to the earphone or microphone jack to output or record sounds.

BenQ Joybook R23 Quick Start Guide4

Output video images on your Joybook to a TV or AV device by connecting it to the S-Video socket on your Joybook.

Touring Your Joybook

Depending on the model of your Joybook, the appearance may be different from those shown in this manual.

Speakers

Generates sounds from Joybook.

Power Button

Turns Joybook on or off.

Keyboard

Allows you to input data as well as access various special functions.

Tou c h P a d

You can use the touch pad to conveniently control the cursor on the screen.

• To move the cursor, gently move your finger

on the touch pad. The cursor will move accordingly.

• Tap on the touch pad once to execute the

same action as clicking on the left button of a mouse.

• Tap twice to execute the same action as dou-

ble-clicking.

Left and Right Selection Buttons

Equivalent to the left and right buttons on a mouse.

Top C ov e r S w it ch

Locks the top cover and keeps it closed.

Built-in Microphone

Receives sounds and voices for recording.

987

External Microphone Connector

Connects to a microphone for recording sounds and voices.

Audio Output Connector Connects to various audio devices, such as earphones or external speakers for outputting sounds and voices from Joybook.

Touring Your Joybook 5

Indicator Lights

Optical Drive Activity Indicator Flashes green when Joybook is accessing data on the disc in the DVD-Combo/ DVD-Dual drive.

Hard Disk Drive Activity Indicator Flashes green when Joybook is accessing data in the hard disk drive.

Num Lock Indicator Lights up in green when the Num Lock function is activated (refer to "Function Hotkeys" on page 11 for details).

Caps Lock Indicator Lights up in green when the Caps Lock function is activated (refer to "Function Hotkeys" on page 11 for details).

Scroll Lock Indicator Lights up in green when the Scroll Lock function is activated (refer to "Function Hotkeys" on page 11 for details).

AC Power Indicator

• Lights up in green when the computer is using AC power.

• Flashes green when the computer, using AC power, is in Standby mode.

Battery Power Indicator

• Lights up in green when the computer is using battery power.

• Flashes green when the computer, using battery power, is in Standby mode.

Battery Charge Indicator

• Lights up in green when the battery is fully charged and connected to AC power.

• Lights up in amber when the battery is being charged.

• Flashes red when the battery is almost completely discharged.

Touring Your Joybook6

Left Side View

Ventilation

Holes

VGA Por t Allows Joybook to connect to external display devices, such as monitors and projectors.

For dissipating heat and keeping Joybook at an optimal temperature.

USB Port For connecting peripherals such as mice, digital cameras and MP3 players that use the USB interface.

Modem Port Accepts an analog telephone line for use with the internal modem.

Ethernet Port Allows Joybook to connect to an 10/ 100BaseT Ethernet network.

PC Card Expansion Slot This slot accepts one Type-II PC card. You

can use it and various PC Cards on the market to further expand the capabilities of your Joybook.

Insert the PC Card into the slot following the direction indicated on the card and complete related driver settings according to the documentation of the card.

PC Card Ejection Button Before ejecting a PC card:

1. Quit all PC Card applications and shut down all PC card functions.

2. Push in, then release the PC card eject button, causing it to pop out.

3. When the button has popped out, push it in again to eject the PC card.

Touring Your Joybook 7

Right Side View

DVD-Combo/DVD-Dual Drive (Optional) Supports multi-functional optical module for reading music CDs, VCDs and DVDs or burning CD-R/CD-RW or DVD+R/ DVD-R/DVD+RW/DVD-RW discs. The disc tray can be opened by pressing the small ejection button on the drive.

If you wish to open the disc tray when your Joybook power is off, or it can't be opened using the ejection button, insert a pointed object into

the tray ejection hole next to the ejection button to force open the disc tray.

Touring Your Joybook8

Rear View

Anti-Theft Lock Hole You can install a cable lock to this hole to prevent theft.

Battery Charge Indicator

• Lights up in green when the battery is fully charged and connected to AC power.

• Lights up in amber when the battery is being charged.

• Flashes red when the battery is almost completely discharged.

Battery Power Indicator

• Lights up in green when the computer is using battery power.

• Flashes green when the computer, using battery power, is in Standby mode.

AC Power Indicator

• Lights up in green when the computer is using AC power.

• Flashes green when the computer, using AC power, is in Standby mode.

Power Jack Allows Joybook to connect to AC power.

S-Video Out Allows Joybook to outputs video signals to a television set or VCR via an S-Video cable.

Touring Your Joybook 9

Bottom View

Hard Disk Drive Compartment

Accommodates the hard disk drive of Joybook.

Battery Retainer A

Secures the battery in place.

Battery Pack

Supplies power to Joybook when external power is not connected.

Battery Retainer B

Secures the battery in place.

Mini PCI Slot, Memory Expansion Slot and CPU Compartment

Accommodates the CPU and memory slot of Joybook. There is also a Mini PCI slot for using an optional Mini PCI card. Depending on your model, a Mini PCI wireless network card may have been pre-installed.

Touring Your Joybook10

Function Hotkeys

The Fn key located at the lower left corner of the keyboard is used with another key to perform the alternative function of a key. The letter "Fn" and the alternative functions are identified by the color of gray on the keytop. To perform a desired function, first press and hold Fn, then press the other key. For example, to decrease speaker volume, press and hold the Fn key, and then press the F3 key.

Depending on the area where your Joybook is purchased, the keyboard may be different from that shown in this section.

Fn + F1 Switches the wireless network radio on

and off. Upon booting the Joybook, default setting is off.

Fn + F6 Decreases screen brightness. Fn +

NumLk

Activates or deactivates the numeric keypad integrated in the keyboard (indicated by the light gray shade in the illustration above).

Fn + F3 Decreases speaker volume. Fn + F7 Increases screen brightness.

Fn + F4 Increases speaker volume. Fn + F10 Switches the speakers on and off. Fn + ScrLk Activates or deactivates the scroll lock func-

Fn + F5 Switches display between the screen and

an external monitor, or allows simultaneous display.

If the display mode is set to 256 colors or lower, or in DOS mode, there will be

only two modes available: CRT only and LCD & CRT.

Fn + F11 Switches the screen on and off.

Fn + F12 Serves as the standby or hibernate button

that you can define with Windows' Power Management (refer to "Setting up Fn+F12 Key Function" on page 36 for details).

tion. When activated, the screen moves one line up or down when you press the up or down arrow key (, ).

Scroll Lock does not work in all programs.

Touring Your Joybook 11

Windows Key Functionally equivalent to clicking the Start button on Win-

dows Taskbar.

Shift + + M

Cancels minimization of all windows.

+ Tab

Makes the next item on the Windows Taskbar active.

+ R

Activates the Run dialog.

Application Key

+ E

Opens the My Computer window for browsing disks and files.

Provides the same function as the right touch pad button, bringing up a contextual pop-up menu.

+ M

Minimizes all windows.

Touring Your Joybook12

Getting Started with Windows XP

Your Joybook may come installed with Windows XP, Microsoft's latest operating system for consumer PCs.

The actual operating system pre-installed with your Joybook may depend. For more information, please refer to the product specification.

The first time you start up your Joybook, Windows XP will ask you a few questions. Answer the questions to ensure that your full rights are protected.

are asked to select the type of keyboard and you are not sure, please check the specification label on the packing carton to determine the correct keyboard type

After you are done answering the questions, Joybook will restart and then you will

enter Windows XP for the first time. Click Start and select Help

and Support in the menu that appears. The Help and Support Center will appear and you can find more information on how to use

Windows XP here.

Next, please follow the steps below to setup the language for non-unicode programs settings in Windows XP.

1. Click Start and then Control Panel.

If you

3. Click Regional and Language Options in the window that appears.

4. Click the Advanced tab.

5. In the drop-down listbox, click to select your language and country.

6. Click OK.

7. Click Ye s .

2. Click Date, Time, Language, and Regional Options.

8. Click Ye s .

Getting Started with Windows XP 13

Using BIOS Setup

BIOS (Basic Input/Output System) is a layer of software, called firmware, that translates instructions from other layers of software into instructions that Joybook hardware can understand. The BIOS settings are needed by Joybook to identify the types of installed devices and establish special features.

You can visit http://Support.BenQ.com for latest BIOS updates.

When and How to Use BIOS Setup

You need to use BIOS Setup when:

• You see an error message on the screen requesting you to run BIOS Setup.

• You want to restore the factory default settings.

• You want to modify some specific settings according to the hardware.

• You want to modify some specific settings to optimize system performance.

• The BIOS Setup screen shown in this chapter is for your reference only. The actual items or settings on your Joybook may differ.

• The BIOS Setup program may have been updated after the publication of this manual.

• The settings you select in your operating system might override similar settings in BIOS Setup.

To run BIOS Setup, press the F2 key when the BenQ logo appears on the screen during system startup. The logo shows up on the screen for only a few seconds, so you must press the F2 key quickly. The BIOS Setup main screen will appear as follows.

The BIOS Setup screen can be divided into four areas:

• On the top line is the menu bar containing the titles of available menus. Each

menu title contains a specific menu.

• The center left column of the menu contains information regarding the current

settings of the system. If you open a pull-down menu and select an item that provides multiple options, the left column will display a submenu where you can make further selections.

• The right column of the menu contains details of the CPU and system memory.

• The bottom lines of the menu provide keyboard instructions for moving around

and making selections. When a menu item is highlighted, more detailed information is given.

Navigating the BIOS Setup Screen

Keyboard information can be found at the bottom of the screen. A brief descrip-

tion of keyboard usage is listed below:

Key Function

Left and right arrow keys (, )

Up and down arrow keys (, )

Enter

Tab Jumps from one item to another.

Esc

Selects a menu title.

• Selects an item or option.

• Brings up/down the value.

• Brings up the sub-menu when an item with the

arrow sign is selected.

• Opens or closes the option window when an item

is selected.

• Exits BIOS Setup.

• Returns to the previous menu if in a sub-menu.

• Closes the options window if one is open.

Using BIOS Setup14

Main Menu

The main menu contains the basic configuration settings of the system.

• Date and Time: sets the system date and time.

• Internal NumLock: sets if you can enter a letter when Num Lock is turned on.

When this item is enabled, you can press and hold the Fn key, and then press a number key to enter a letter if Num Lock is turned on. A check mark (D) indicates enabled while underline (_) indicates disabled. Default setting is enabled.

Advanced Menu

The Advanced menu contains the I/O (Input/Output) configuration settings of the system.

Incorrect settings in this menu may cause your system to malfunction. You are advised to keep the default.

• Power Management: allows you to reduce the power consumption for energy saving. The default setting is Best Performance.

• IDE Settings: sets the timing for system hard disk. If the hard disk cannot support the the selected timing, system will choose the available one.

• Shared Memory: sets the shared memory size of the video controller.

This item is for Legacy VGA and SVGA mode only. When under Windows mode, the shared video memory is allocated directly by the VGA driver based on the size of your system memory.

Security Menu

The Security menu contains the security settings, which safeguard your system against unauthorized use.

• Set Password: allows you to set the password for your system. When typing the password, first make sure that Num Lock is off, then type your password in the entry fields and press Enter. Confirm your password by typing it again and pressing Enter. If the Enable Password to Power-on sub-item is enabled, the set password is always required to boot the computer.

• Hard Disk Boot Sector: sets if a warning message will appear when the hard disk boot sector (partition table) has been changed. A checkmark (D) indicates enabled, while an underline (_) indicates disabled. The default setting is disabled.

Set this item to disabled before installing an operating system, running Fdisk or Format program. Otherwise, the intended action will fail.

Boot Menu

The Boot menu sets the sequence of the devices to be searched for the operating system.

Boot Device: sets the first, second, third, and fourth booting device. The system will try to boot from the first device but if it is not available, will try the next boot device.

To select a boot device manually, press the F9 key when the BenQ logo appears on the screen during Joybook startup. The boot menu will appear. Use the up and down arrow keys (, ) to select a boot device and then press the Enter key to confirm.

If you set all booting options to the same device, then the computer will try to boot from that device only.

Exit Menu

The Exit menu displays ways of exiting BIOS Setup. After finished with your settings, you must save and exit so that the new settings can take effect.

• Save Changes and Exit: saves the changes you have made and exits BIOS Setup.

After finished with your settings, you must save and exit so that the new settings can take effect.

• Discard Changes and Exit: exits BIOS Setup without saving the changes you have

made.

• Get Default Values: loads factory default values for all the items.

• Load Previous Values: loads previously set values before running BIOS Setup.

Using BIOS Setup 15

Using the Q-Media Bar and Applications

The Q-Media Bar integrates a number of software

applications to enhance the multimedia experience on your Joybook. Click on the small triangle button and a rotating button bar will appear.

From the Q-Media Bar, you can:

Click to start up Internet Explorer and surf the Internet.

Setting Up QMedia Bar

Right-click on the QMedia Bar and a menu will appear on it.

Click to open Outlook Express for accessing e-mail.

Click to open QMusic. You can use QMusic to listen to MP3 or CD music,

burn MP3 music onto a CD (needs optional CD burner), convert and save CD music into MP3 format, or create your personal favorite music album.

Click to start up Po werD VD for playing DVD or movie clips.

Click to open Nero Express for burning your favorite music, photos and

files onto CDs.

Click to open Photo Explorer. It allows you to easily create and share your

photos.

Click to view the information about QMedia Bar.

You c a n:

• Let QMedia Bar appear on top of all open programs by selecting Always on top.

• Close QMedia Bar by selecting Exit.

• Adjust the size of QMedia Bar on the screen by selecting Size and then select an

appropriate size.

Using the Q-Media Bar and Applications16

Sending and Receiving E-mail

You can use Outlook Express to send and receive e-mail.

In order to use e-mail, you must have an account with an ISP (Internet service provider) and perform needed software configuration. For detailed information on accounts, passwords, e-mail servers and other settings, please consult your system administrator/ISP, or contact BenQ Customer Service for help.

1. Open Outlook Express by clicking on the button on the QMedia Bar

2. After the Outlook Express application window opens, you can start to write,

send and receive e-mail.

For more information on how to use Outlook Express, please consult the on-line Help by clicking Help and then select Contents and Index.

Getting Online

You can use Internet Explorer to browse web pages on the Internet and access various on-line information.

In order to get online, you must have an account with an ISP (Internet service provider) and perform needed software configuration. For detailed information on accounts, passwords and other settings, please consult your system administrator/ ISP, or contact BenQ Customer Service for help.

1. Open Internet Explorer by clicking on the button on the QMedia Bar.

2. After the Internet Explorer application window opens, enter the address for the web page you wish to view in the Address field and then click Go.

For more information on how to use Internet Explorer, please consult the on-line Help by clicking Help and then select Contents and Index.

Using the Q-Media Bar and Applications 17

Listening to Music and Creating Custom Music Collections

QMusic is the perfect tool for managing your favorite music collections. You can use it to play music CDs and MP3 files, burn MP3 songs onto CDs, convert audio CD tracks to MP3 format for storage on your hard disk drive, or create custom music compilation.

Click the button on the QMedia Bar to open QMusic.

QMusic Workspace

4, 5,

6, 7

6 My Playlists This is the place to store your own music playlists.

MP3 Disc Playl-

ists

8 Media Panel Contains all available media data and playlists.

9 Play Buttons

10 Volume Button For adjusting playback volume.

11 Status Bar Displays the details of your song list.

12 Song List Displays songs in the media or selected playlist.

13 About QMusic Click to view QMusic version information.

14 Feature Buttons

15 Search Window

Playing a Music CD

1. Insert a music CD into the optical drive of your Joybook.

2. A few seconds later, the songs of the music CD will appear in the Song List.

3. Click the Play Buttons to play the CD.

Creating a Playlist

This is the location where you can arrange the directories for your favorite MP3 music and creation of CD.

Used to control the playback actions when playing music.

Allows you to customize sound effects, setup QMusic or change play modes..., etc.

Allows you to search for a song in your music collection.

No. Button/Icon Description

1 Action Buttons

2 Display Area

3 System Buttons

4 Music Library Lists your music file collections.

5My Sync

Using the Q-Media Bar and Applications18

Used to execute certain actions in QMusic, such as burning a CD, converting songs, stopping the current action, adding songs or playlists..., etc.

Display the status of the action currently being performed.

Controls the QMusic window or opens the on-line Help.

This is where you can store the songs to be updated to your Joybee MP3 Player or BenQ mobile phone.

1. Click Music Librar y on the Media Panel and then click the button.

2. In the dialog that appears, give the playlist a name and then click OK.

3. Click the playlist you just created and then the button to add songs to the

playlist.

4. In the dialog that appears, browse to select the music files you wish to add and then click Open.

5. Repeat step 4 if you wish to add more songs to the playlist.

Creating a playlist under Music Library adds actual music files to the list, while creating a playlist under My Playlist only creates shortcuts to the music files. If the music files are deleted, error will occur.

Converting CD Music into MP3 Format

1. Insert a music CD into the optical drive of your Joybook.

2. The songs on the music CD will automatically appear on the Song List. Click to select the songs you wish to convert, or uncheck the unwanted ones.

3. Click the button. A new playlist named New Album will automatically be

created on the Media Panel below Music Library, and QMusic will start the conversion process. Depending on the number of songs you selected, this process may take a while.

4. When the conversion process is completed, you will see the converted songs on the Song List. To change the name of the playlist, right-click on it and select Change Playlist Name.

Creating an MP3 Music CD

A CD-burner is required for creating an MP3 music CD.

1. Make sure that the CD-burner is ready and there is a blank recordable disc in the burner.

2. Right-click a playlist under Music Library and select Burn MP3 data disc.

3. Follow the instructions on the screen to proceed.

For more information on how to use QMusic, please consult the on-line Help by

clicking the button.

Using the Q-Media Bar and Applications 19

Viewing Digital Photographs, Creating Slide Shows and Calendars

Photo Explorer can help you manage your digital photographs and other images, letting you easily view, print, and edit them, as well as create customized slide shows.

Click the button on the QMedia Bar to open Photo Explorer.

Photo Explorer Workspace

No. Button/Icon Description

The Folder Tree allows you to manage your files

1 Folder Tree

2Browse Pane

3 Viewer Toolbar

easily. Right-clicking the Folder Tree displays commands for organizing and adding folders to the Favorites List.

The Browse Pane allows you to easily look through files in List or Thumbnail view. Doubleclicking a file opens it in the Viewer (for image files only) or its associated program.

The Viewer toolbar gives you quick access to frequently used commands.

4Preview Pane

Slideshow Story-

board

Slideshow Tool-

bar

Viewing Images

1. Locate the desired image files in the Folder Tree.

2. Files in the directory you selected will be shown as thumbnails or in a list in the Browse Pane. Select the image you wish to view.

3. The image you selected will be shown in the Preview Pane. Double-clicking in the Preview Pane will open the Viewer window for a closer look at the image.

Creating a Slide Show or Screensaver

Photo Explorer gives you an easy way to create a slideshow/screen saver using your favorite media files. You can use this feature for demonstrations, presentations, or simply for your own entertainment.

1. Click the Slideshow button on the Viewer Toolbar.

2. In the Browse Pane, select the files you wish to use in your slideshow project. You can use audio, video, and image files.

3. On the Slideshow toolbar, click the Add button or drag selected files to the Slideshow Storyboard. Repeat steps 2 and 3 if necessary (especially when files are located in different folders).

4. Re-order the files by dragging them to another frame or select a file from the storyboard, click the Move button on the Slideshow toolbar then find the

frame where you would like to move the file and click once.

5. Remove selected files from the storyboard by clicking the Remove button on the Slideshow toolbar.

6. Click the Slideshow Options button to apply a transition effect between images and customize the overall appearance of the slideshow.

To make an auto-running slideshow (for computer playback), set a constant image duration in Default duration. Otherwise, to allow manual control of the slideshow, select Control manually with keyboard or mouse.

The Preview Pane allows you to preview the image file or play the audio/video file selected in the Browse Pane.

The Slideshow Storyboard helps you create an multimedia slideshow using selected image files, even if these files are located in different folders.

Contains buttons that allow you to deal with the slideshow files.

Using the Q-Media Bar and Applications20

7. To set different display durations and add sound annotation to individual images, select the image(s) in the Slideshow Storyboard and the Slideshow

Options button.

8. To add background music starting at a certain image in the slideshow, drag and drop the file(s) beneath the desired image in the Slideshow Storyboard. Each time you add music, be it single or multiple selected files, the selected music will be inserted as a single clip beneath the range of images it will play alongside with.

Repeat the above process to add more background music to various parts of the slideshow.

If the duration of a music clip is shorter than the total duration of the range of images which it was applied to, the music will continuously be replayed until its corresponding images have all been displayed. To avoid replaying music, you can synchronize the duration of images with the duration of the music by checking both durations first before adding music.

• To append more music files to a music clip, hold down the <Ctrl> key and drag

selected files from the Browse Pane onto the starting image of the music clip.

• To move a music clip to another image, drag it to the desired image.

If the image already had accompanying music, the transferred clip will totally replace it.

9. Click the Show button to preview the slideshow with the present settings.

10. When you are satisfied with the slide order, click the Save button, then define a name and location to save the slideshow file (*.UES).

11. Depending on the purpose of your slideshow, there are different methods of preparing the file for viewing:

• The slideshow can be viewed at any time on your Joybook by double-clicking on

the (*.UES) file you created in step 10.

• Click the Package button to copy all the files used in the slideshow to a sepa-

rate folder where they can be easily accessed so you can e-mail the entire show to a friend or relative that also uses Photo Explorer.

• Click the Export button to create a Web Slideshow that can be uploaded to a

Web server, or packaged in a self-extracting EXE file, so it can be e-mailed to a friend or relative (Photo Explorer is not needed by the recipient).

• Click the Screen Saver button to use your slideshow as a screen saver.

The screen saver that you create is linked to the files you selected to make it. Moving or deleting these files breaks the links, so that the screen saver will not function properly.

Making a Calendar

1. With a thumbnail selected in the Browse Pane, click Tools on the Viewer Toolbar and then select Calendar.

2. In the Calendar dialog box, from the Te m p l a t e section, select a page layout -

either Portrait or Landscape .

3. Select the calendar template that you prefer.

4. Move any of the calendar elements (month, year, etc.) by selecting and then dragging it to a position you prefer.

5. Resize any of the elements by selecting it then dragging any of the nodes located at the corners and along the sides of the element's bounding box.

6. Adjust the font type, style and color for each of the different elements by clicking the Font and Color button. In the Font and Color dialog box, select the element that you would like to modify by selecting it in the Text Preview window or from the Item drop-down menu.

7. Now you can choose to output your calendar in different ways:

• Click the Print Setup button to configure your printer. Click Print to send the

current calendar to your printer as a print job.

• Click Wallpaper to set the current calendar as your Windows Desktop Wallpaper.

• Click To C li p bo a rd to send the current calendar to the clipboard so you can

open it in another program such as an image-editing program, where you could further enhance the calendar.

8. Click Close to exit the Calendar dialog box.

For more information on how to use Photo Explorer, please consult the on-line Help by clicking Help and then select Ulead Photo Explorer Help.

Using the Q-Media Bar and Applications 21

Watching DVD/VCD Movies

Click the button on the QMedia Bar to open PowerDVD. With Power-

DVD, you can watch DVD/VCD movies or play music with your Joybook. When PowerDVD is opened, a control panel and a movie window will appear on

the screen.

PowerDVD Control Panel

Main Controls

2 3

10 11

No. Button/Icon Hotkey Description

1 A/V Options pad

Navigational

slider

Current media

type

4 Display area

5 Control wheel Refer to Control Wheel.

Volume adjust-

ment

7 Capture frame C

8 Full screen Z

. (Period)

+, Q, -

Activates/inactivates A/V Options pad.

Displays elapsed time visually. Click along slider to jump to other locations.

Displays the current media type.

Displays DVD title/chapter number and elapsed time.

Increase, mute, or decrease the volume.

Captures video content as bitmap image files.

Switches between full screen and windows mode.

12 13

7 8 9

14 15 16

9 Configuration Ctrl+C

10 About Ctrl+A Displays information about PowerDVD.

11 Upgrade F3

12 Select source Ctrl+O Selects the media source for playback.

Next audio

stream

14 Next subtitle U

15 Menu L Accesses all available DVD menus.

Menu/Number

pad

Configuration settings are all located here.

Allows you to upgrade your program, if available.

Switches among available audio streams.

Switches among available subtitles during playback.

Activates/inactivates Menu/Number pad.

A/V Options Pad

1 2

No. Button/Icon Description

Audio output

mode

2 Equalizer preset Displays all available audio equalizer presets.

Video enhance-

ment

Displays all available audio output modes.

Displays all available video effects.

Menu/Number Pad

1 2

No. Button/Icon Hotkey Description

Navigation but-

tons

Navigates through DVD menus.

6 7

9 10 11

Using the Q-Media Bar and Applications22

2 Enter Accepts the selected option.

3 1 - +10 Number pad.

4 Karaoke K Switches among karaoke modes.

5 Eject Ctrl+E Opens the disc drive door.

6 Next angle A

7 Repeat Ctrl+R Repeats titles, chapters, songs, etc.

Shuffle; AB

Repeat; Go Up

9 Visualization

10 Add bookmark Ctrl+F2

11 Go to bookmark F2 Directly goes to bookmarked scenes.

U, X, R

Switches among available angles, if any.

Plays tracks randomly; repeats selected scenes; return to disc menu.

Plays computer-generated visualizations.

Adds bookmarks for specific DVD scenes.

Control Wheel

2 3

8 9

No. Button/Icon Hotkey Description

1 Shuttle reverse

2 Previous P Returns to previous chapter.

3Pause

4 Shuttle forward

5 Next N Jumps to next chapter.

6 Play Enter Plays media.

7 Step forward T Goes to next frame.

8 Step backward Ctrl+B Goes to previous frame.

9 Stop S Stops playback.

Space Bar

Shuttles reverse at incremental speeds indicated by green point.

Pauses playback.

Shuttles forward at incremental speeds indicated by green point.

5 6 7

Region Code Settings

Most of the DVD titles in today's markets are governed by a regional code that divides the world into six separate regions. This ensures maximization of revenues for motion picture studios' theatrical and home releases, which times and dates vary from region to region.

1. Open PowerDVD and insert the DVD you wish to play into the optical drive.

2. Upon inserting your DVD, note the dialog box. Click OK.

3. After the region has been set, this dialog box will no longer prompt you unless an encoded DVD title from another region is inserted.

PowerDVD will only allow you to set the regional settings five times until the regional code is fixed. Subsequently, playback of DVD titles will be specific to one region. Some DVD titles may not be region-specific.

Basic Operations

Playing DVDs

1. Open PowerDVD, insert your DVD disc and click the Play button. Be sure that the source is correct. If not, click the Select source button and choose the right drive.

2. A warning message or copyright information will appear depending on the DVD title. Usually, this content cannot be skipped over.

3. After the promotional content, you will be presented with the main menu. With your mouse, select by clicking once. The DVD will begin playing.

4. To use the Menu/Number pad, click the outer button to the farthest right corner of the user interface and a pad will appear (located to the right of the Control Wheel).

5. To Stop or Pause, click them accordingly.

Playing VCDs/SVCDs

1. Open PowerDVD and insert the VCD/SVCD you wish to play into the optical drive. Be sure that the source is correct. If not, click the Select source button and choose the right drive.

2. Click the Play button. The VCD/SVCD will begin playing. Depending on the VCD/SVCD title, some may offer a title menu. Depending on your title, the on screen menu selection can be clicked on directly or use the Number Pad to select.

• All VCDs/SVCDs will have the capability of navigating, so put the navi-

gational slider to full use and navigate as you wish.

• Yo u may al so Shuttle Forward or Shuttle Reverse.

• Click Next or Previous to skip or return to chapters depending on if

your title supports it.

Using the Q-Media Bar and Applications 23

Playing Media Files

The simplest way to play media files is to drag and drop a file directly onto the PowerDVD control panel or movie window. This includes all media file types that are supported by PowerDVD and playlist formats (.m3u and .pls).

1. Open PowerDVD and open the Windows Explorer (or any folder).

2. Browse to find the file you wish to play, click it, drag it over to the PowerDVD control panel or movie window, and then drop it.

3. PowerDVD will begin playback.

Playing Audio CDs

1. Open PowerDVD, insert the Audio CD you wish to play and click the Play button.

2. To change your Audio CD playlist, click the Menu button during playback or during pause mode. By default, your playlist will duplicate all the tracks available on your Audio CD from the left window. Click Clear to clear your playlist or Reset to return to the default setting.

3. Select tracks and click Add to add to your Playlist. For selecting multiple tracks, press the <Ctrl> key when selecting or press the <Shift> key to select tracks in a row.

4. Click OK when you are finished.

For more information on how to use PowerDVD, please refer to the on-line Help by clicking the Help button.

Using the Q-Media Bar and Applications24

Burning CDs/DVDs Using Nero Express

The Nero Express software that comes with your Joybook allows you to burn different types of data to CDs or DVDs by simply following the easy step-by-step instructions.

Click the button on the QMedia Bar to open Nero Express.

1. Insert a blank CD into the CD-burner.

2. Take burning an audio (music) CD that you can play on any audio CD player as an example, select CD from the drop-down menu, move the cursor onto the

icon , and then click the Make Audio CD item that appears underneath.

3. In the window that follows, click Add.

4. Browse to select the music files in the dialogue box that appears and then click Add. Repeat this step if you want to burn more music files onto the CD.

5. When you are done selecting files, click Finished.

Using the Q-Media Bar and Applications 25

6. The total selected file size will be calculated and displayed by a blue bar at the bottom part of the window. If the blue bar goes over the dotted red line, you have to delete some files from the selected files list by right-clicking a file and select Delete. Click Next.

7. The following window will appear. Click Burn.

8. Nero Express will start burning files on to the CD.

9. When the burning process has been carried out successfully, the following dialogue box will appear. Click OK.

10. Click Next.

Using the Q-Media Bar and Applications26

11. You can now choose to burn another CD with the same selection of files again, burn a CD with different files, enter Cover Designer to design the cover for the CD you just burned or save the setting of this CD for future use. Or, you can simply click Exit to exit Nero Express.

For more information on how to use Nero Express, please consult the on-line Help

by clicking the icon on the Nero Express welcome window and then select

Help Topics.

Protecting Your Joybook from Viruses and Other Security Threats

Your Joybook comes with an anti-virus software CD, and be sure to install the anti-virus software from the disc supplied. Doing so helps you to avoid unexpected destruction of your precious data in Joybook and keeps your privacy against any unauthorized access from other computers.

However, we would still recommend that you back up your data regularly on CDs, DVDs or other storage media, since the anti-virus software may not be able to intercept all existing and new viruses, which may lead to destruction of all or some of your data in the Joybook.

For more information about how to use the anti-virus software installed, please refer to the on-line help that comes with the software.

Using the Q-Media Bar and Applications 27

Wireless Magic - Using the Built-In Wireless Network Function

If your Joybook is equipped with a wireless network card, you can access Ethernet network wirelessly without the constraints of network cables.

At home or in the office, you need an access point, which serves as an air station to make transmission possible. Outdoors in places such as in coffee shops or library, you can inquire the service personnel about an account.

When travelling by air, please be sure to turn off wireless networking to avoid any possible risks to flight safety.

• The description below illustrates the steps necessary for setting up and connect-

ing to a wireless network using the standard configuration tool of the Windows system.

1. Make sure that you are located within the wireless network service area and you

have already obtained the user name and password for accessing such network from the service provider.

2. Press the Fn + F1 hotkey combination to enable the wireless LAN. When the

wireless LAN is On, the icon will be displayed at the lower right corner of the Desktop.

3. Double-click the icon on Windows Taskbar.

4. In the window that follows, click Change advanced settings...

5. Click the Wireless Networks tab, and then check the Use Windows to configure my wireless network settings checkbox. Click Add.

6. Enter the SSID and network key provided by the network administrator or those specified by the documentation of your access point, and then click OK.

Using the Q-Media Bar and Applications28

7. Click View Wireless Networks.

8. In the window that follows, the available wireless network connection detected by Joybook will appear. Click a wireless network in the window and then click Connect.

The status of wireless LAN is displayed on the System Tray located at the lower

right corner of the Desktop. The icon indicates wireless LAN On and the

icon indicates wireless LAN Off.

When Joybook is connected to a wireless network, the signal strength and connection status will appear on Windows Taskbar.

To set up a wireless network connection to an access point in your home or office, please refer to the documentation of the access point for necessary procedures and settings.

Using the Q-Media Bar and Applications 29

Connecting to External Display Devices

Connecting to a VGA Display Device

When giving a presentation, you can output Joybook's video signal to an external display device, such as a projector or monitor. Press the Fn + F5 hotkey combination to switch between Joybook's own screen and the external display device, or use simultaneous display.

Monitor

Projector

Connecting to External Display Devices30

S-Video Output

The S-Video Out port allows you to output display signals to a television set or VCR for viewing or recording. To do so, follow the steps below:

1. Turn off Joybook and connect it to the TV or VCR using an S-Video cable.

2. Turn on Joybook, right-click on Windows Desktop and select Graphic options,

Output, TV in the menu that appears. Or, you can use the Fn + F5 hotkey combination to switch to the TV.

3. If the panel of an external device is connected through the S-Video Out port, do the following:

• Go to Control Panel, Appearance and Themes, Display, Settings, Advanced, S3

Display.

• Select TV.

• Select TV Type and TV Output.

• Click OK.

The settings of TV Broadcast System may vary by country/region. For more information on which system is used in your country/region, please check with your local authorities.

VCR

Connecting to External Display Devices 31

Installing Additional Memory

You can replace the existing memory module with a higher-capacity one. Before you upgrade or replace memory, please check on the BenQ web site to determine the module which can be used, or contact BenQ distributor or customer service center. It is recommended that you take your Joybook to the BenQ distributor or customer service center for the upgrade or memory replacement.

For more information about how much memory capacity your Joybook can be extended to, refer to the package label.

Please follow the steps below to consult the FAQ information and find out

the types of BenQ certified memory modules for your Joybook:

1. Connect to BenQ On-line Service and Support (http://Support.BenQ.com).

2. Click Download Center.

3. Click to select Joybook from the Select Product drop-down menu, and select Manual from the Select Download type drop-down menu.

4. Click Query.

5. Click BenQ Certificated RAM/HDD Module that appears below.

1. Turn off Joybook, and disconnect the AC adapter. Turn Joybook over.

Installing Additional Memory32

Battery Retainer A

Battery Retainer B

Slide Battery Retainer A outward to the unlock position.

4. Use a screwdriver to remove the screws that secure the Mini PCI Slot, Memor y Expansion Slot and CPU Compartment cover.

3. Slide Battery Retainer B to the unlock position and, while still holding the

Retainer, pull the battery away from its compartment.

5. Open the cover.

Installing Additional Memory 33

6. Align the memory module with the slot, and then insert it. When inserting, pay attention to the direction of the memory module.

7. Gently push the free edge downwards until the module locks into place.

8. Replace the cover, and use a screwdriver to secure it with the screws.

Installing Additional Memory34

9. Place the battery on its original position and then slide

lock position

test and configure the new memory.

. Connect the AC adapter. When you start Joybook, it will automatically

Battery Retainer A to the to the

Using the Battery and Power Related Functions

Charging the Battery

• Charging will not start if the battery's temperature is below 0° C (32° F) or above

° C (113° F).

• The discharging process will stop when the battery's temperature gets above

° C (140° F). If this happens, the battery pack may be damaged. Please contact

60 your dealer.

• During charging, do not disconnect the AC adapter before the battery has been fully charged; otherwise you will get a prematurely charged battery.

To charge the battery pack, connect the AC adapter to the computer and an electrical outlet. The Battery Indicator on Joybook lights up in amber to indicate

that charging is in progress. When the battery is fully charged, the Power Ind icator lights up in green.

Checking the Battery Level

Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the Joybook.

You can check the approximate battery level using the battery meter function of Windows. To read the battery level in Windows, click the icon on Windows

Ta s k ba r .

Battery Low Signals and Actions

The Battery Low signal goes off when the battery has approximately 10% (Windows default setting) of its charge remaining. Joybook gives warning beeps or

messages and the Battery Indicator flashes red to alert you to take actions.

You can set up your threshold and Battery Low signals under Windows.

Immediately save your data upon Battery Low. The remaining operating time depends on how you are using the Joybook.

Always respond to Battery Low by placing your Joybook on Standby or Hibernation mode, turning off the computer, or connecting the AC adapter. If you do not take any action, the computer will automatically hibernate and turn off.

• If you are using a flash PC memory card, do not access the card during battery low periods. This is because the access may take longer than the time it takes the battery to run out of charge, thus making your access to the card unsuccessful.

• If you fail to save your data when the battery completely runs out of charge, then you lose your data.

Replacing the Battery

• There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer's optional battery packs. Discard used batteries according to the dealer's instructions.

• Do not attempt to disassemble the battery pack.

If you often rely on battery power for a long period of time while traveling, you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup.

To replace the battery pack:

1. Make sure that the computer is not turned on or connected to AC power.

2. Carefully place the computer upside down.

3. Slide Battery Retainer A outward to the unlock position.

Battery Retainer A

Using the Battery and Power Related Functions 35

4. Slide Battery Retainer B to the unlock position and, while still holding the retainer, pull the battery away from its compartment.

Battery Retainer B

5. Fit another battery pack into place and slide Battery Retainer A to the lock position.

Power Management

Your Joybook supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving.

With an ACPI-compliant operating system such as Windows XP, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time.

• Power to the hard disk is turned off when the hard disk has been idle for a set

period.

• Power to the display is turned off when the display has been idle for a set period.

• When you press Fn+F12, close the cover, press the Power button or when the

entire system has been idle for a set period, the Joybook enters Standby or Hibernation mode. The hard disk and display are turned off and the entire system consumes less power.

For detailed information on power management, see Windows Help.

When you use the Hibernation feature, you do not have to close the applications. The Joybook stores the state of your operation to a file on the hard disk and then shut down. The next time you turn on your Joybook, you return to exactly where you left off.

Activating Hibernation

1.Right-click on Windows Desktop and then select Properties from the menu that appears.

2. In the window that follows, click the Screen Saver tab and then click Power....

3. Click the Hibernate tab and then check the Enable hibernation checkbox.

4. Click Apply, OK.

Setting up Fn+F12 Key Function

You can set up the action Windows performs (standby, hibernation or power off) when you press the Fn+F12 function key combination.

1.Right-click on Windows Desktop and then select Properties from the menu that appears.

2. In the window that follows, click the Screen Saver tab and then click Power....

3. Click the Advanced tab and then click to select Stand by, Hibernate, Shut down or Ask me what to do from the When I press the sleep button on my computer drop-down menu.

4. Click Apply, OK.

Hibernation

Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the system can be turned off.

Using the Battery and Power Related Functions36

Recovering Your System

Should your system become unstable and you wish to restore it to its original state or make a backup, you can do so following either of the methods below:

1. The Windows System Restore tool

2. The Quick Recovery function of your Joybook

3. The supplied Recovery CDs It is recommended that you try the Windows System Restore tool before attempt-

ing the other 2 options.

System recovery is a data destructive process. You should backup all data and applications prior to restoring. Please make sure your system is connected to AC Power before continuing.

Using the Windows System Restore Tool

1. Start your Joybook to Windows.

2. Insert Recovery CD Disc 1 into the optical drive.

3. The Windows System Recovery tool will appear on the screen automatically. Follow the on-screen instructions to proceed.

Using the Quick Recovery Function

Your Joybook provides you with a Quick Recovery method from its hard drive.

To recover using the quick recovery method:

1. Restart your Joybook.

2. During the restart process, press the F10 key when you see "F10 to Recover" on the upper left part of the screen. A language selection menu will appear. Click to select the language you prefer.

3. The following options will then appear on the screen. Use the touch pad or Tab key to make your selection and then press the Enter key to confirm.

This process will ERASE ALL data in your system drive (C:) and restore the system to default factory configuration: restores the system disk (C:) of your Joybook to its original, factory preload state.

If this option is selected, all programs you installed or data you saved on drive C: will be erased. However, data on drive D: will not be affected.

To backup all data in your system drive (C:) to drive (D:), please click "Next". Please make sure your system is connected to AC Power before continuing: back up all data on drive C: to drive D:. Click Next and the following options will appear:

Start creating backup files. First please check your drive D: for sufficient free space and the disk format must be FAT32. If you already have an old backup file on drive D:, then the backup file will be replaced: start backing up all data on drive C: to drive D:.

• Old backup data will be overwritten by a new one.

• Before you select this option, make sure that there is enough space on drive D: for storing the backup data and the disk format of drive D: is FAT32. For example, to back up 6GB data on drive C: to drive D:, you need at least 3GB free space on drive D:. You can follow the steps below to check the used or available space and disk format of drive C: and D:.

1. Click the Start button and then select My Computer.

2. Right-click on the C: or D: drive icon and then select Properties from the menu

that appears.

• Do not delete the file Mysystem.pqi in the MyBackup folder in drive D:. Otherwise the backup data will be deleted.

Restore all data to system drive (C:) from the backup data in drive D:: restore drive C: using the backup data from drive D:.

• The default partitioning of your Joybook’s hard disk is as follows: 60% of the total space for the C: disk, 2 GB for the hidden partition and the rest to the D: disk.

• The Quick Recovery data is stored in the PQSERVICE partition on the hard disk drive. Do not delete this partition, or the Quick Recovery function will become unavailable. If this happens, please contact your local BenQ service center for help.

Do not delete this partition

Recovering Your System 37

Using the Recovery CDs

• All programs you installed or data you saved on drive C: will be erased. However, data on drive D: will not be affected.

• Recover using the Recovery CDs will cause the Quick Recovery function to become unavailable. If this happens, please contact your local BenQ service center for help. Besides, you will also need to install the device drivers manually from Recovery CD Disc 2.

• Do not remove the Recovery CD when recovery is in progress.

• Make sure that the system is not in hibernation mode before using the Recovery CDs.

1. Restart your Joybook.

2. When Joybook starts up, press the F9 key to enter the Boot Menu during Power-

On Self-Test (POST) while the BenQ Joybook logo is being displayed.

3. Insert the Recovery CD Disc 1 into the CD-ROM drive.

4. Select CD-ROM/DVD from Boot Menu using the up and down arrow keys (,

) and press the Enter key.

5. Then system will boot from the Recovery CD and you will see the Quick Restore

screen. Follow the on-screen instructions to proceed.

6. When you finish the recovery process, remember to remove the Recovery CD.

Reinstalling Software or Driver

To install/reinstall the software or driver, you can find the source files on the Recover y CD Disc 2.

Recovering Your System38

FAQ and Troubleshooting

The following are descriptions of situations that you may encounter during use of the Joybook, along with basic troubleshooting steps. If you are not able to resolve the issue, immediately contact a BenQ service center for assistance.

General

What is Joybook? What are the differences between Joybooks and traditional notebooks?

BenQ calls it Joybook, because BenQ has combined entertainment and stylish design with traditional notebook's functions. For example, enhanced 3D processing power for gaming and movie viewing. With Joybook, you will be able to enjoy the most exciting audio and visual experience ever!

What is a Wireless LAN (WLAN)?

A WLAN is a type of Local Area Network (LAN) that uses high frequency radio waves rather than wires to communicate and transmit data among nodes. It is a flexible data communication system implemented as an extension to, or as an alternative for, a wired LAN within a building or campus.

What is IEEE 802.11b/g?

IEEE 802.11b/g is a technical specification issued by the Institute of Electrical and Electronic Engineers (IEEE) that defines the operation of 2.4 GHz, 11 Mbps/ 54Mbps, Direct Sequence Spread Spectrum Wireless Local Area Networks (WLANs).

Battery and Power

My Joybook won't start up with the battery installed?

• Make sure the battery is properly installed.

• Make sure that the battery is fully charged. If this does not work, consult your

BenQ dealer.

is 1.5 to 3 hours. Again run time will vary on applications being used and individual notebooks.

What should I do with the battery if I will not use my Joybook for a longtime?

Recharge the battery or discharge it to about 40% full, and then store it in a dry

place at about 15°C to 25°C. Extremely high or low temperature will shorten the

life of battery.

When charging the battery, the battery indicator on Joybook suggests that the battery is fully charged. When I check it from the Power Manager in Windows, the battery level is only about 95%-99%. Why?

It is the result of the battery protection design of Joybook. When the battery indicator on Joybook is off, it means that the battery has reached a saturated voltage: 95%-99%. At this moment, the voltage difference detected by Joybook is very small, so it will reduce the charging current to prevent overcharging the battery with excess current or voltage, which will damage the battery. Moreover, in order to protect the battery from exposing to high voltage and current for a long time during charging, the battery has been equipped with a protection circuit that will charge the battery at low current in the final phase.

How come my Joybook is not fully charged even after a full night charge?

Make sure that the Joybook is receiving power. Is the cord plugged in correctly? When the battery is installed in the computer and it is properly plugged in to an AC outlet, check to see if the battery level icon is showing a charge sign. If this does not fix the problem, the battery, the power source in the notebook, or the AC power cord may be defective. Consult your BenQ dealer for help and maintenance.

What should I do if the battery gets hot in my Joybook?

Take the battery out and let it cool down. If the problem persists once it is inserted back into the Joybook, the battery could be defective and it may need to be replaced.

What should be the run time of a battery?

Run time will vary on individual Joybooks, based on the application programs being used (i.e. high graphics, games), the number of times data is saved or retrieved from the hard drive and/or optical drive, the memory of notebook, and chemistry and capacity of the battery. A “realistic” average run-time for a battery

Why is it that my battery Life seems to last shorter and shorter on a full recharge?

It is natural for Lithium (L-ion) batteries to decrease in capacity with the number of times they have been recharged. In other words, the more times you have recharged your battery, the lower the battery capability drops. Therefore, it is normal for your battery to have a shorter operation time over time.

FAQ and Troubleshooting 39

How to prolong the life of the battery?

• Avoid frequent full discharges because this puts additional strain on the battery. Several partial discharges with frequent recharges are better for the battery than one deep one.

• Although memory-free, apply a deliberate full discharge once every 30 charges to calibrate batteries with fuel gauge. Running down the battery in the equipment does this. If ignored, the battery level icon will become increasingly less accurate. The battery life will not be affected.

• Keep the battery cool. Avoid placing it in a hot car. For prolonged storage, keep the battery at a 40% recharge level.

• Consider removing the battery from the Joybook when running on AC power.

Joybook will not start up, even though the power button was pressed.

Check the power indicator.

• If it is not lit up, Joybook is not being supplied by power-either from an external power source via the AC adapter or from the battery. Make sure that the AC adapter is correctly inserted into the power jack of Joybook and a working electrical socket, and allow the battery to begin charging.

• If the power indicator lights up in green, the Joybook is being supplied normally with power, meaning that the problem lies elsewhere.

• If you have added any hardware (memory for example), check if it has

been installed correctly.

• It is possible that certain operating system files are damaged or missing.

If so, you may need to first back up all your data and then use the restore CD that came with the Joybook to return the its software to original state.

Connection

My modem does not connect at 56K speed?

Several factors can affect connection speed, such as line noise, number of people connecting/connected to your ISP, and the age and condition of the telephone lines. A 56K modem does not guarantee all connections at 56K; rather it offers the ability to connect at up to 56K speed.

Can't connect to the Internet with the built-in network interface on Joybook?

Check if the network has a fixed MAC address. Contact your network administrator for further solutions.

When connecting to a local network with Joybook, the connection is unstable.

The instructions below will guide you through the troubleshooting process.

1. Right-click My Computer and select Properties, Hardware, Device Manager.

2. Double click Network adapters. When the name of the network adapter of Joybook appears, double-click on it.

3. The Properties window will pop up. Click the Advanced tab, and then click the Link speed & duplex item on the left.

4. Select the appropriate mode according to the settings of your LAN service from the Va lu e drop-down menu on the right, and then click OK.

• If the situation persists, use the Fn+F1 function key combination to turn off

wireless network function to reduce interference of different network connection modes.

I have problem setting up wireless network.

Please follow the instructions below to resolve the problem:

• Have you enabled the wireless LAN function of the Joybook? Remember to use

the Fn + F1 function key combination to enable it.

• Click the Start button and select Control Panel, Network and internet Connec-

tions, Network Connections and then double-click Wireless Network Connections. Make sure the connection status is connected and with appropriate signal strength. If you do not see the connection status, make sure your wireless device is set up correctly so your Joybook can pick up the signal.

• Make sure that your wireless router or access point is broadcasting the SSID.

Refer to your wireless device’s documentation for enabling this broadcasting feature.

• If you are doing it correctly, right click on the wireless connection icon on

the System Tray located at the lower right corner of the Desktop and select View available wireless network and you should see the SSID that your wireless hub or device is broadcasting. If not, call your wireless device (router or access point) manufacturer to get support on how to enable this broadcasting feature.

How can I judge if the wireless LAN is On or Off?

The status of wireless LAN is displayed on the System Tray located at the lower right corner of the Desktop. The icon indicates wireless LAN On and

the icon indicates wireless LAN Off.

FAQ and Troubleshooting40

System

How should I resolve the "Low on Disk Space" or "Out of Disk Space" error messages?

Windows uses disk space for operations such as caching and virtual memory. The Joybook may not run reliably if the hard drive’s free disk space drops under 100MB or 200 MB (for window XP). The following instructions will help you free up the disk space.

1. Click Start and then My Computer.

2. Right click the hard drive icon and then select Properties.

3. Observe how much free space is on the hard drive.

4. To free up hard drive space, click Disk Cleanup and follow the instructions that follow to proceed.

How do I update the driver?

Please visit BenQ on-line product support (http://Support.BenQ.com) to search for updated sound driver software.

My system is running very slow. How can I improve performance?

• System resources are the amount of memory and hard drive space that your Joy-

book can use and can degrade over time slowing the computer. However, you still can improve the system performance by using the methods below:

• Close all open programs not being used. Use software program that are abso-

lutely necessary.Try running virus scans and other tools when away from the desk. Closing software program that are not necessary helps window perform more efficiently.

• Prevent background software programs from loading. As software programs

load the small icons on the System Tray, they will be running in the background and each one consumes valuable system resources. You can follow the steps below to prevent application programs from running when Windows launches:

1. Click the Start button and then select Run....

2. Type “msconfig” in the Open field. This will open the system configuration utility.

3. Click the Startup tab and then uncheck any task that is unwanted.

4. Click OK and restart the Joybook.

• Remove programs from the Startup folder. Removing programs from the Star-

tup folder also helps to prevent programs from running when Windows starts up. To do so, follow the steps below:

1. Right click anywhere in the open area on the Desktop and select New, Folder. Give the folder a name. This folder will be used later.

2. Right click the Start button and then select Open. A folder named Programs will appear in the Start Menu window.

3. Double click the Programs folder and then the Startup folder.

4. Right click any icon in the folder and then select Properties. The information about the icon will appear. this will help you to judge if the program is necessary to be left in the Startup folder.

5. Select unwanted program icons, right click on them and select Cut.

6. Close the open windows to return to the windows desktop.

7. Open the folder created in step 1.

8. Select the Edit and Paste commands in the folder window. The icons that were cut from the Startup folder are now placed in the folder.

9. Restart the Joybook. The programs removed from the Startup folder will no longer run when Windows starts. However, you can still run them by double clicking their icons in the folder created in step 1.

• Empty the Recycle Bin. You can free up disk space by clearing files you no longer

need from the Recycle Bin. To do so, right-click the Recycle Bin icon on the Desktop and select Empty Recycle Bin.

• Delete temporary files and directories. This will increase hard disk space and

reduce the time Window takes to access the hard drive. It will also help to solve problems associated with spooling print job.

1. Close all running programs.

2. Click the Start button and select All Programs, Accessories, System Tools, and then Disk Cleanup.

3. Check the types of files you want to delete (temporary files are safe to delete).

4. Click OK.

• Use the Scan Disk and Defragment functions. The Scan Disk function checks a

hard drive for errors, while the Disk Defragment function takes all the scattered bits of program data and groups them back together in the front of the drive.

To run Scan Disk in Windows XP:

1. Click the Start button and then select My Computer.

2. Right-click the hard drive’s icon and select Properties.

3. Click the Tools tab and then the Check Now button.

4. Check all check boxes in the dialog that follows.

5. Click Start, Ye s .

6. Restart the computer. It may take a long time to complete.

FAQ and Troubleshooting 41

To run Disk Defragmentation in Windows XP:

1. Close all running software programs.

2. Right-click the hard drive’s icon and select Properties.

3. Click the To ol s tab and then the Defragment Now button.

4. Click to select a drive and then click the Defragment button. It may take a long time to complete.

If Disk Defragmenter start itself over and over, it means that some hidden background software program is still accessing the hard drive. Restart the computer and try again.

USB devices quit working unexpectedly in Microsoft Windows XP.

This is because USB devices such as camera, scanners. or printer loses its connection and stops working unexpectedly. Please follow the steps below to resolve the problem.

1. Click Start, and right click My Computer.

2. Click Properties and then Hardware.

3. Click Device Manager.

4. Double-click the Universal Serial Bus Controllers branch to expand it.

5. Right-click USB Root Hub, and then click Properties.

6. Click Power Management.

7. Deselect Allow the computer to turn off this device to save power.

8. Repeat steps 5 through 7 for each USB Root hub.

9. Click OK, and then close Device Manager.

Why does the keyboard and/or palm rest get warm?

Typically, the Joybook tends to be slightly warm. The location of the processor is typically underneath the keyboard and since heat rises, the keyboard may slightly get warm. There is no need to be concerned. However, since your computer has a thermally controlled fan, when the CPU and/or internal temperature of the notebook reaches a certain temperature level, the fan is turned ON and stays ON until the temperature drops to a pre-defined level.

• The speakers may have been muted. Look at the volume control (speaker icon)

on the Windows Taskbar to see if mute has been set. If so, turn off the mute.

• Use the Fn + F4 hotkey combination to increase volume.

• An earphone or external speakers may be connected to the audio-out jack, auto-

matically turning off the computer's internal speakers.

The CD or DVD drive does not function.

Please verify the following:

• Joybook is turned on, and the CD or DVD discs are properly inserted in the cen-

ter of the disc tray in the optical drive.

• The disc tray is closed.

• The CD or DVD is not bent or badly scratched.

• Noise from the optical drive when the disk plays shows that the optical drive may

be deformed, and the computer needs to be repaired. If the disk tray does not open after the Eject button is pressed, insert a pin into the Emergency Eject hole to force the tray out.

DVD movies will not play.

The region code of the DVD inserted must match that of the DVD playback software used. This region code can be set up to five times. If you have not reached this limit, a prompt will appear that will allow you to change the region code of the software to match that of the move. Otherwise, you can only play back DVDs with the same region code as the last DVD played back successfully.

Why is the hard drive capacity displayed by the OS be different from its nominated capacity?

Most users may have discovered that the capacity of a 10GB hard drive will become 9GB when displayed from the OS; and 20GB become 19GB, 40GB become 38GB..., etc. The bigger the capacity, the bigger the difference. It is because hard drive makers and OS developers calculate hard drive capacity in different ways. As a result, the nominated capacity is different from the exact capacity displayed by the OS.

The U, I, O, P, J, K, L, M keys on my Joybook are coming up as numbers instead of letters?

The number keys are enabled. Press the NumLk (Number Lock) key once to disable the number lock function, and the letters will return to normal.

There is no sound coming from the speakers. Check the following:

FAQ and Troubleshooting42

Calculation of hard drive capacity by drive makers

1GB=1,000MB 1MB=1,000KB 1KB=1,000 byte

Example of a 40GB hard drive:

Calculation by drive makers Calculation by OS developers

40GB=40,000MB =40,000,000KB =40,000,000,000byte

Exact capacity of a 40GB hard drive displayed in the OS:

40,000,000,000÷1024÷1024÷1024=37.2529 (GB).

Furthermore, when you partition a hard drive, the system will reserve some space on the drive for system files. Therefore, the total capacity of a hard drive displayed by the OS will never be the same as its nominated capacity.

I hear noise when connecting an earphone to Joybook.

The instructions below will guide you through the troubleshooting process.

• Connect the earphone to other devices, such as a radio to see if you can still hear

that noise. If the noise persists, the earphone may be out of order.

• If you can hear the noise only when inserting, it is the result of high instanta-

neous current. It is a normal phenomenon.

1. Right click the icon on the System Tray located at the lower right corner of

the screen, and select Adjust Audio Properties.

2. Click the Audio tab and click the Vo lu m e button of Sound playback.

3. Check the Mute all checkbox of all items except those of Volume Control and Wav e. If the noise stops, it is an OS problem. You can recover the OS using the Recovery CDs that come with your Joybook. Remember to back up your data before starting the recovery process.

Calculation of hard drive capacity by OS developers

1GB=1,024MB 1MB=1,024KB 1KB=1,024 byte

40GB=40,960MB =41,943,040KB =42,949,672,960byte

Display

There is nothing visible on the screen.

Check the power indicator.

• If it is not lit up, no power is being supplied to Joybook. Connect the AC adapter

and restart Joybook.

• If it is lit up in amber, Joybook has entered sleep mode in order to conserve

power. Simply pressing the power button should return Joybook to normal operating mode.

• If it is lit up in blue, Joybook is being supplied normally with power. There are

two possible causes for the problem.

• The screen's brightness may be set too low. Use the Fn + F7 hotkey com-

bination to increase the brightness.

• The display mode may be set to use an external display. Use the Fn + F5

hotkey combination to switch the display mode to use Joybook's own LCD panel or to use simultaneous display.

When I connect the Joybook to an external monitor, the display is abnormal.

The instructions below will guide you through the troubleshooting process.

• Use the Fn+F5 function key combination to set external video signal enabled.

• Refer to the user's manual of the external monitor to check the settings.

• Connect the cable to the Joybook and reboot the system. If there is no display on

the external monitor after system reboot, connect Joybook to a standard VGA monitor and wait until you can see things properly on that VGA monitor. Then connect the target display to Joybook again.

• Check if you have connected devices to both the S-Video and VGA output on the

Joybook. If yes, disconnect the device connected to the S-Video output on the Joybook to enable normal signal output from the VGA output. In general, if you have connected devices to both S-Video and VGA output on the Joybook, the SVideo output will be selected in first priority.

How can I reduce the wearing of the screen spindle when I open the screen?

We suggest that you open and close your screen gently and slowly with both hands. Apply force evenly on both hands to reduce spindle wearing and prevent deformation or breaking of spindle due to uneven force application.

FAQ and Troubleshooting 43

How can I judge if my LCD panel is out of order and what should I do if it happens?

If your Joybook cannot display images at the default resolution, please visit the BenQ website to download and update the latest Joybook display drivers.

Contact your BenQ dealer if either of the following phenomena occurs:

• The screen shakes when the system started up normally.

• Fonts displayed on the screen are unclear and strange codes appear.

• There is no display when the hard drive is running normally.

• Colors on the screen are strange and turn into white.

• Vertical or horizontal lines appear on the screen.

• When playing back a media file using Windows Media Player, the frame speed is

abnormal.

• The sound changes while the screen remains the same when playing games.

The display cannot be switched from Joybook to TV.

Please refer to the steps in Section "S-Video Output" on page 31.

FAQ and Troubleshooting44

Information on Safety, Cleaning, and Battery Maintenance

Safety

When setting up or operating your Joybook, please pay special attention to the following:

1. Keep this manual in a safe place for easy reference when needed.

2. Make sure to follow all instructions and warnings related to the system.

3. Place Joybook on stable, level surface, and ensure that the ventilation holes are

not obstructed.

4. Do not expose Joybook to rain or excess humidity, and keep it away from liq-

uids (such as beverages, faucets, and so on).

5. Do not expose Joybook to direct sunlight, and keep it away from sources of

heat (such as radiators, space heaters, stoves, and so on).

6. Do not expose Joybook to heavy impacts or strong vibrations. When closing

the computer, do not use excessive force.

7. Do not place Joybook in environments where the temperature is below 0 or

above 50 .

8. Do not use Joybook in environments where the temperature is below 5 or

above 35 . Otherwise the system performance will be adversely affected.

9. Do not place the computer in the area of strong magnetic fields.

10. Use an appropriate electrical outlet, and make sure that no heavy objects are

placed on the AC adapter or power cord.

11. The AC adapter is a high-voltage component. Do not attempt to repair it on

your own. If it becomes damaged, please contact an authorized BenQ distributor or service center.

12. Make sure that the modem port is used only with a regular analog phone line.

Do not connect a digital phone line to the modem port, as this will cause damage to the modem.

°C

Battery Maintenance

1. Fully charge/discharge battery up to 4 cycles before achieving full capacity of a

new battery.

2. Fully discharge and then fully charge the battery every two to three weeks for

battery conditions.

3. Remove from the device and stored in a cool, dry, clean place if the battery will

not be in use for a month or longer and recharge the battery after a storage period.

4. Do not short-circuit. A short-circuit may cause severe damage to the battery.

5. Do not drop, hit or otherwise abuse the battery as this may result in the exposure of the cell contents, which are corrosive.

6. Do not expose the battery to moisture or rain.

7. Keep battery away from fire or other sources of extreme heat. Do not incinerate. Exposure of battery to extreme heat may result in an explosion.

8. Do not use AC adapters other than the one provided with the Joybook.

9. Do not place the battery within reach of children.

10. Follow the local laws governing the disposal of batteries. As far as possible, submit used batteries to be recycled.

11. Use of improper batteries, or attempting to disassemble a battery, may result in explosions. Follow vendor recommendations in using batteries of the identical or equivalent type as replacements for worn-out batteries.

Cleaning Your Joybook

When cleaning Joybook, follow these steps:

1. Turn off Joybook, disconnect the AC adapter, and remove the battery.

2. Use a damp cloth to wipe the outer surface of the computer. Do not apply liquid or spray cleaners directly on the Joybook.

3. Do not use cleaners containing alcohol or acetone. Instead, use cleaning fluids specially formulated for LCD screens.

Disposal of Waste Electrical and Electronic Equipment by users in private households in the European Union.

This symbol on the product or on the packaging indicates that this can not be disposed of as household waste. You must dispose of your waste equipment by handing it over to the applicable take-back scheme for the recycling of electrical and electronic equipment. For more information about recycling of this equipment, please contact your city office, the shop where you purchased the equipment or your household waste disposal service. The recycling of materials will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and environment.

Information on Safety, Cleaning, and Battery Maintenance 45

Service and Support

BenQ Joybook Global Online Service

Welcome to BenQ Joybook Global Online Service (http://Support.BenQ.com). In order to ensure you an enjoyable experience with your Joybook, the following supports are provided so you can get assisted whenever and wherever you are.

• Wa rr an ty : Global warranty information of your Joybook product. For local war-

ranty information, please refer to the local warranty documentation in the package.

• Download Center: Drivers, documentations and additional software for keeping

your Joybook up-to-date.

• FAQ: Contains answers to frequently asked questions about Joybook as well as

additional tips.

• Contact Center: Here you can directly contact BenQ Customer Service for

answers and advice to your questions. You can also obtain the information about the BenQ service stations in your country.

You can also send your queries by e-mail directly to: Support@BenQ.com.

Joybook Online Registration

1. Refer to the illustration below to locate the 24-digit product serial number on the bottom side of your Joybook and write it down.

Serial number

2. Connect to http://global.BenQ.com/service

3. Click Register Now to begin with registration and follow the instructions on the screen to proceed.

Service and Support46

Benq Joybook R23 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

BenQ Joybook R23 Quick Start Guide

Package Contents

Getting Your Joybook Ready for Use

Expanding the Capabilities of Your Joybook

Touring Your Joybook

Indicator Lights

Left Side View

Right Side View

Rear View

Bottom View

Function Hotkeys

Getting Started with Windows XP

Using BIOS Setup

When and How to Use BIOS Setup

Navigating the BIOS Setup Screen

Main Menu

Advanced Menu

Security Menu

Boot Menu

Exit Menu

Using the Q-Media Bar and Applications

Setting Up QMedia Bar

Sending and Receiving E-mail

Getting Online

Listening to Music and Creating Custom Music Collections

QMusic Workspace

Playing a Music CD

Creating a Playlist

Converting CD Music into MP3 Format

Creating an MP3 Music CD

Viewing Digital Photographs, Creating Slide Shows and Calendars

Photo Explorer Workspace

Viewing Images

Creating a Slide Show or Screensaver

Making a Calendar

Watching DVD/VCD Movies

PowerDVD Control Panel

Main Controls

A/V Options Pad

Menu/Number Pad

Control Wheel

Region Code Settings

Basic Operations

Playing DVDs

Playing VCDs/SVCDs

Playing Media Files

Playing Audio CDs

Burning CDs/DVDs Using Nero Express

Protecting Your Joybook from Viruses and Other Security Threats

Wireless Magic - Using the Built-In Wireless Network Function

Connecting to External Display Devices

Connecting to a VGA Display Device

S-Video Output

Installing Additional Memory

Using the Battery and Power Related Functions

Charging the Battery

Checking the Battery Level

Battery Low Signals and Actions

Replacing the Battery

Power Management

Activating Hibernation

Setting up Fn+F12 Key Function

Hibernation

Recovering Your System

Using the Windows System Restore Tool

Using the Quick Recovery Function

Using the Recovery CDs

Reinstalling Software or Driver

FAQ and Troubleshooting

General

Battery and Power

Connection

System

Display

Information on Safety, Cleaning, and Battery Maintenance

Safety