Benq Joybook P52 User Manual

Joybook P52 Series User Manual

Welcome

Copyright

Copyright 2006 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system
or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise,
without the prior written permission of this company.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any
warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes
from time to time in the contents hereof without obligation of this company to notify any person of such revision or changes.

Windows, Internet Explorer and Outlook Express are trademarks of Microsoft Corporation. Others are copyrights of their respective companies or
organizations.

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright
protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by
Macrovision. Reverse engineering or disassembly is prohibited. Apparatus claims of U.S. Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132.
licensed for limited viewing uses only.

is a trademark of SRS Labs, Inc. TSXT technology is incorporated under license from SRS Labs, Inc.

Joybook models covered by this manual

This manual contains the information about the following Joybook models:

• Joybook P52 Series

Please note that the actual hardware or software capabilities will vary according to the model you purchased. To determine your Joybook model, please refer to
the label on the packing box, or the printing on your Joybook.

Table of contents

Overview...............................................................................................1

About this book ............................................................................. 1

Typographics.................................................................................. 1

Getting started......................................................................................2

Package contents............................................................................ 2

Getting your Joybook ready for use.............................................. 2

Expanding the capabilities of your Joybook................................. 4

Touring your Joybook .........................................................................8

Front view ...................................................................................... 8

Rear view ........................................................................................ 9

Left side view.................................................................................. 10

Right side view ............................................................................... 11

Bottom view ................................................................................... 11

Indicators ....................................................................................... 12

Using your Joybook ............................................................................. 13

Using the touchpad........................................................................ 13

Using the keyboard........................................................................ 14

Function hotkeys ..................................................................... 14

Windows keys and lock keys................................................... 15

Using the remote control in QMedia Center............................... 16

Changing the battery ............................................................... 17

Using the remote control in QMedia XS...................................... 18

Using the built-in wireless LAN function (optional) .................. 20

Connecting to a wireless LAN network:................................. 20

Connecting to another wireless LAN network:...................... 20

Using Bluetooth (optional)........................................................... 22

Connecting a Bluetooth device............................................... 22

The Bluetooth tray icon .......................................................... 23

Turning Bluetooth on or off from the tray icon .................... 23

Sending a file to a Bluetooth device........................................ 24

Using BIOS setup .................................................................................25

When and how to use BIOS setup ................................................ 25

Navigating the BIOS setup screen................................................. 26

Main menu ...............................................................................26

Security menu...........................................................................26

Boot menu................................................................................26

Exit menu .................................................................................27

Boot from LAN...............................................................................27

Connecting to external display devices ...............................................28

Connecting to a DVI-D or VGA display device ...........................28

S-Video output...............................................................................29

Connecting an S-Video cable to the S-Video Out jack..........29

Adjusting the screen resolution manually ..............................30

Adjusting TV format selections manually ..............................31

Installing additional memory ..............................................................33

FAQ and troubleshooting ....................................................................36

General............................................................................................36

Battery and power ..........................................................................36

Connection .....................................................................................37

System .............................................................................................38

Display ............................................................................................41

Information on cleaning and battery maintenance............................42

Battery maintenance ......................................................................42

Cleaning your Joybook ..................................................................42

Service and support..............................................................................43

BenQ Joybook Global Online Service ...........................................43

Joybook online registration ...........................................................43

Appendix...............................................................................................44

General safety information ............................................................44

Safety information about the battery ............................................44

Caution texts concerning lithium batteries ............................44

Safety information about the AC adapter .....................................44

Safety information about the modem...........................................45

Caution .....................................................................................45

Table of contents iii

Disposal of Waste Electrical and Electronic Equipment by users in

private households in the European Union. ................................ 45

Declaration of Conformity............................................................ 45

Safety instructions for Poland, Romania, Slovenia, Bulgaria, Latvia,

and Croatia..................................................................................... 46

Table of contentsiv

Overview

About this book

This book provides you the main information about various components
in your Joybook and demonstrates how to use them. The following are
the major chapters of this book.

Chapter Title Description

Chapter 1 Overview Introduction to this book.
Chapter 2 Getting started Information about beginning

Chapter 3 Touring your

Joybook

Chapter 4 Using your

Joybook

Chapter 5 Using BIOS setup Information about how to use

Chapter 6 Connecting to

external display
devices

Chapter 7 Installing

additional memory

Chapter 8 FAQ and

troubleshooting

Chapter 9 Information on

cleaning and
battery
maintenance

Chapter 10 Service and

support

Chapter 11 Appendix Important safety information.

to use your Joybook.
Introduction to the hardware

components of your Joybook.
Basic and advanced

information about operating
your Joybook.

the BIOS setup utility.
Information about how to

connect your Joybook to
external display devices.

Offers information about how
to add the memory.

Frequently asked questions
and troubleshooting
information.

Information about cleaning
and battery maintenance.

Joybook service and support
information.

Typ og ra phics

The usage of notes, tips and warnings is specifically for different
purposes, which are described as follows.

Icon/
Symbol

< > or [ ] Keys on the

Item Meaning

Warning Information mainly to prevent the

Tip Useful information for completing

Note Supplementary information.

keyboard; User
Interface (UI) on
the screen

damage to components, data, or
personal injury caused by misuse
and improper operation or
behavior.

a task.

Indicates a key on the keyboard,
or the UI on the screen. Do not
actually type the symbols
together with the enclosed letters.

Overview 1

Getting started

Package contents

Before using your Joybook for the first time, please check if you have all
the items with you. For details about what should be included in the
package, refer to the package contents label on the accessory box. If any of
the items are missing or appear damaged, contact your dealer
immediately. Save the packaging in case you need to ship your Joybook
for service.

Depending on the model of your Joybook, the appearance may be
different from those shown in this manual.

Getting your Joybook ready for use

1. Installing the battery pack

2. Connecting the power

Connect the power cord to the power adapter.

Connect the power adapter to the power socket on your Joybook.

Turn your Joybook upside down and put it on a soft clean cloth. With the
label side of the battery pack facing down, slide it gently into the battery
compartment until it clicks into place.

Getting started2

Connect the power cord to a wall outlet and start charging the battery.

Power systems and plug types might vary depending on your country/
region.

• When the battery is charging, the battery indicator appears in amber.
When the charging process is completed, the light goes off.

• For details about the colors and meanings of the indicators, refer to
"Indicators" on page 12.

3. Opening your Joybook

To open your Joybook, slide the latch to the right, and then lift the lid up.

4. Performing initial setup

Press the power button to start up your Joybook, and then follow the on­screen instructions to complete the initial Windows XP setup.

• The actual operating system that comes with your Joybook might vary.
For more information, refer to the Product Specification Label on the
product carton.

• Your Joybook P52 Series only works with Microsoft Windows® XP
Home and Windows® XP Professional editions.

Getting started 3

Expanding the capabilities of your Joybook

Connect a VGA-compliant external display device (such as a monitor or
projector) to the VGA port of your Joybook.

Connect a DVI-D-compliant external display device (such as a monitor
or projector) to the DVI-D port of your Joybook.

Getting started4

Connect a telephone line to the modem port of your Joybook and dial-up
to the Internet.

Access local area network (LAN) by connecting a network cable to the
LAN port of your Joybook.

Use various ExpressCard on the market by inserting one into the
ExpressCard slot of your Joybook.

Connect an earphone to the earphone jack to output sounds.

Use the optical drive to access data on various kinds of discs or enjoy
DVD/VCD movies.

Connect a microphone to the microphone jack to record sounds.

Getting started 5

Connects to a Hi-Fi set, radio, synthesizer, walkman, etc.

Connect digital camcorders and high-speed storage equipment to this
IEEE 1394 (FireWire) Port.

Insert a Memory Stick, Memory Stick Pro, SD, MMC or xD memory card
to exchange files.

Getting started6

Connect USB peripherals to the USB port of your Joybook.

Output video images on your Joybook to a TV or AV device that has an
S-Video input jack by connecting it to the S-Video out jack on your
Joybook.

Connect a DVB-T type TV antenna to enjoy the digital TV feature.

Getting started 7

Touring your Joybook

Depending on the model of your Joybook, the appearance may be different from those shown in this manual.

Front view

(1) LCD panel
(2) Quick access and Power buttons

QMedia XS/Internet
When power is off, this quick access button boots up Joybook in
QMedia XS mode. While under Windows, this button starts up the
Internet Explorer Web browser.

E-mail

Starts up the Outlook Express e-mail client.

Customizable quick access button 1

Can be customized to open an application.

Customizable quick access button 2

Can be customized to open an application.

Power

Turns your Joybook on or off.

(3) Keyboard
(4) Speakers

(5) Audio Input Jack

Connects to a Hi-Fi set, radio, synthesizer, walkman, etc.

(6) Microphone input jack

Can be used to connect to a microphone for recording sounds.

(7) Earphone/SPDIF audio output jack

Can be used to connect to an earphone/headset or external speaker
for playing Joybook audio.

(8) Remote control reception window

Receives the signal from the remote control supplied with your
Joybook.

(9) Tou chp a d

Touring your Joybook8

Rear view

(1) DVI-D port

For connecting DVI-D-compliant external display devices that have
DVI-D In ports, such as monitors and projectors.

(2) LAN (Ethernet) port (RJ-45 connector)

Allows Joybook to connect to a 10/100/1000Mbps Ethernet network.

Do not plug a phone jack connector in the RJ-45 port. This may damage
this device.

(3) Modem port (RJ-11 connector)

Accepts an analog telephone line for use with the internal modem.

To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.

(4) VGA port

For connecting VGA-compliant external display devices that have
VGA In ports, such as monitors and projectors.

(5) RF Jack

Connects to a DVB-T type TV antenna.

Only use the specific TV antenna provided with your Joybook to connect
to the built-in TV Tuner card.

(6) USB 2.0 port

For connecting peripherals such as mice, digital cameras and MP3
players that use the USB interface.

(7) S-Video out jack

Allows Joybook to output video signals to a television set or VCR that
has an S-Video In jack via an S-Video cable.

(8) Power jack

For connecting AC power supply.

Touring your Joybook 9

Left side view

(1) Ventilation holes

For dissipating heat and keeping your Joybook at an optimal
temperature.

(2) USB 2.0 port

For connecting peripherals such as mice, digital cameras and MP3
players that use the USB interface.

(3) IEEE 1394 (FireWire) port

For connecting high-speed peripherals such as digital video cameras
and other consumer electronics devices that use the IEEE 1394
(FireWire) interface.

(4) Wireless connection switch

/

Use this switch to activate/deactivate the wireless LAN and Bluetooth
functions.

(5) Five-in-One memory card slot

Touring your Joybook10

Reads a Memory Stick, Memory Stick Pro, SD, MMC or xD memory
card.

(6) ExpressCard slot

This ExpressCard slot accepts one double-wide or single-wide type
ExpressCard. You can use it and various ExpressCard on the market
to further expand the capabilities of your Joybook.
Insert the ExpressCard into the slots following the direction indicated
on the card and complete related driver settings.

Right side view

Bottom view

(1) DVD/CD-RW Combo/DVD-Dual/DVD Super-Multi drive

(Optional)

The type of optical drive varies by model, and the support of disc types
depends on the optical drive that comes with your Joybook.

Supports multi-functional optical module for reading music CDs,
VCDs and DVDs or burning CD-R/CD-RW or DVD+R/DVD-R/
DVD+RW/DVD-RW/DVD-RAM (optional) discs. Discs can be
inserted/ejected by pressing the small ejection button on the drive.

(2) Tra y e je ct io n h ol e

If you wish to open the disc tray when your Joybook power is off, or it
can't be opened using the ejection button, insert a pointed object into
the tray ejection hole next to the ejection button to force open the
disc tray.

(1) Battery latch

Secures the battery pack in place.

(2) Battery pack

Supplies power to Joybook when external power is not connected.

(3) MiniCard slot, memory expansion slot, CPU and hard disk

drive compartment

Accommodates the CPU, hard disk drive and memory slot of
Joybook. There is also a MiniCard slot for using an optional
MiniCard.

Depending on your model, a wireless network card and a TV Tuner card
(MiniCard form factor) may have been built in with your Joybook.

Touring your Joybook 11

Indicators

(1) Wireless Network/Bluetooth Indicator

• When the wireless LAN is on, it lights up in blue.

• When the wireless LAN is off, the blue light goes off.

• When the Bluetooth is on, it lights up in amber.

• When the Bluetooth is off, the amber light goes off.

• When the wireless LAN and Bluetooth are both on, it lights up

in purple.

(2) Battery indicator

• When the system is on and the battery is in use, it lights up in

blue.

• When the battery is charging, it lights up in amber.

• When the charging is complete, the blue and amber light both

go off.

• Flashing blue indicates that the battery is running low.

• Flashing amber indicates that the battery is malfunctioning, in

which case you should contact service personnel.

Flashes in blue when accessing a Memory Stick, Memory Stick Pro,
SD, MMC or xD memory card.

(5) Caps Lock indicator

Lights up in blue when the Caps Lock is activated.

(6) Num Lock indicator

Lights up in blue when the Num Lock is activated.

(3) Hard disk/optical drive activity indicator

Flashing in blue when Joybook is accessing data in the hard disk drive
or optical drive.

(4) Five-in-One memory card access indicator

Touring your Joybook12

Using your Joybook

Using the touchpad

The touchpad with its buttons is a pointing device that functions as an
optional external mouse, which can perform navigation, scrolling and
selection functions. The components of the touchpad are described as
follows.

No. Component Function

(1) Touchpad Moves the pointer, selects or

activates items on the screen.

(2) Left touchpad button Equivalent to the left button of an

optional external mouse.

(3) Right touchpad button Equivalent to the right button of an

optional external mouse.

• To use the touchpad as an optional external mouse, press the left and

right touchpad buttons, which provide the same click functions as an
external mouse do.

• To move the pointer, put your fingers with slight pressure on the

touchpad and move in the direction as desired.

To set the touchpad preferences in Microsoft Windows XP, select Start,
Control Panel, Printers and Other Hardware, and Mouse.

Function Left touchpad

button

Select Click once. Tap once.
Execute Click twice

quickly.

Drag Click once and

hold the item,
and then use
your finger on
the touchpad to
drag.

Bring up
the context
menu

The touchpad is a pressure sensitive device that requires proper care to
avoid damage.

• Do not rest heavy objects on the touchpad or its buttons.

• Do not scratch the touchpad with sharp-pointed objects or your
fingernails.

Right touchpad
button

Click once.

Touchpad

Tap twice
quickly.

Tap twice quickly
and hold the
item, and then
move your finger
on the touchpad
to drag.

Using your Joybook 13

Using the keyboard

Function hotkeys

You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the <Fn> (Function) key
at the lower left corner of the keyboard, and then press the desired hotkey.

<Fn> + <F1> Opens function keys on-line help. <Fn> + <F7> Activates or deactivates the speakers.
<Fn> + <F2> Puts Joybook into sleep mode. <Fn> + <F8> Decreases volume.
<Fn> + <F3> Switches display between the screen and an

external monitor/projector, or allows simultaneous
display; switches between internal/external display
& TV-output.

<Fn> + <F4> Decreases screen brightness. <Fn> + <F10> Switches among the 3 basic power profiles of QPower.

<Fn> + <F5> Increases screen brightness. <Fn> + <F11> Activates or deactivates the remote control reception.

<Fn> + <F6> Activates or deactivates the touch pad. <Fn> + <F12> Switches between all 3 combinations of WLAN and

<Fn> + <F9> Increases volume.

For more information about how to use QPower, refer to

"Joybook Application Software User Manual".

(This function is turned off by default in order to save
power.)

Bluetooth on/off. The status is indicated by the on-screen
display.

WLAN and Bluetooth are optional depending on your

purchased model.

Using your Joybook14

Windows keys and lock keys

+ Tab

+ E

+ M

Windows Key

Functionally equivalent to clicking the Start
button on the Windows desktop.

Makes the next item on the Windows task bar
active.

Opens the My Computer window for browsing
disks and files.

Minimizes all windows. Caps Lock Capitalizes all text entered.

Shift + + M

+ R

Num Lk Activates or deactivates the numeric keypad

Application Key

Cancels minimization of all windows.

Activates the Run dialogue box.

integrated in the keyboard (indicated by the light
gray shade in the illustration above).

Provides the same function as the right touch
pad button, bringing up a contextual pop-up
menu.

Using your Joybook 15

Using the remote control in QMedia Center

To navigate the QMedia Center...

When playing music in QMedia Center...

Enter or exit QMedia

Center, or return to the

main menu

Directional and

OK buttons

Record button

(in TV mode)

LED indicator (lights up when a
button is being pressed.)

When watching TV in QMedia Center...

Activate or deactivate Mute
function

Return to the previous
screen/menu

The remote control allows you to operate the multimedia functions of
your Joybook. It can be inserted into the ExpressCard slot for easy

Increase volume
Channel up

Channel down
Decrease volume

accommodation and access.

The remote control reception of the Joybook is turned off by default in
order to save power. To use the remote control, remember to press the
<Fn> + <F11> function key combination to turn it on.

The function of each button on the remote control varies in different
modes. For details, refer to the related description.

The TV functions are only available when your Joybook is built in with a
TV Tuner card. Please note that the optional built-in TV Tuner card only
works with QMedia Center and QMedia XS.

Previous song

Play/Pause

Increase volume

Decrease volume
Next song

Fast Forward

Stop

Using your Joybook16

When viewing digital pictures in QMedia Center...

When watching video in QMedia Center...

Open a picture/

picture folder

Previous picture

Changing the battery

1. Open the battery compartment
cover.

Return to the
contents screen

Next picture

Stop slideshow

2. Remove the old battery from the
battery retainer.

Jump to

previous chapter

Play/Pause

Rewind video

3. Install the new battery. Pay
attention to the polarities when you
install.

Increase volume

Decrease volume

Jump to next chapter

Fast forward video

Stop

4. Replace the battery compartment
cover.

When installing the battery, do not push it too hard against the remote control, or the remote control will be damaged.

Using your Joybook 17

Using the remote control in QMedia XS

To navigate QMedia XS...

Boot up QMedia XS

when the system is off;

go to the QMedia XS

main menu when the

system is on.

Directional and

OK buttons

To boot up QMedia
XS when your system
is off, press and hold
the Q button for 2
seconds approximately.

When watching DVD in QMedia XS...

LED indicator (lights up when a
button is being pressed.)

Activate or deactivate Mute
function

Return to the previous
screen/menu

When playing music in QMedia XS...

Previous song

Play/Pause

Stop

When viewing digital pictures in QMedia XS...

Increase volume

Decrease volume

Next song

Fast forward

previous chapter

Play/Pause

Rewind video

Using your Joybook18

Jump to

Stop

Increase volume

Decrease volume

Jump to next
chapter

Fast forward video

Open a picture/

picture folder

Previous picture

Return to the
contents screen

Next picture

Stop slideshow

When watching video in QMedia XS...

When watching TV in QMedia XS...

Jump to previous

chapter

Play/Pause

Rewind video

Stop

Increase volume

Decrease volume

Jump to next chapter

Fast forward video

Increase volume
Channel up

Channel down
Decrease volume

Using your Joybook 19

Using the built-in wireless LAN function (optional)

With the built-in wireless LAN card on your Joybook, you can access
Ethernet network wirelessly without the constraints of network cables.

At home or in the office, you need an access point, which serves as an air
station to make transmission possible. Outdoors in places such as in
coffee shops or library, you can inquire the service personnel about an
account.

WLAN is optional depending on your purchased model.

Connecting to a wireless LAN network:

1. Make sure that you are located within the wireless network service area
and you have already obtained the user name and password for
accessing such network from the service provider.

2. Slide on your Joybook to the ON position to enable the
wireless LAN. The status is indicated by the on-screen display as

follows.

To turn on Bluetooth or switch to another combination of WLAN/
Bluetooth modes, press the <Fn> + <F12> hotkey combination.

3. If the wireless LAN icon on the System Tray located at the lower
right corner of the Desktop shows in green, you are now connected to

the network.

4. For details about the current status of the wireless radio, right-click on
the icon, and then select Open Atheros Client Utility, the
information is available under the Current Status tab.

To access Internet, you may have to undergo another authorization
process and enter username and password. For details, please consult
your ISP.

/

Connecting to another wireless LAN network:

1. If you want to connect to another wireless LAN network, you need to
scan available networks first.

2. Right-click on the icon, and then select Open Atheros Client
Utility.

3. Click the Profile Management tab, and then select Scan.

4. A list of available infrastructure and ad-hoc networks may be
displayed. Select a network name and click Activate to connect an
available network.

Using your Joybook20

5. If no configuration profile exists for that network, the Profile
Management window opens to the General tab. Fill in the profile name
and click OK to create a profile for that network.

• If you want to configure security authentication and encryption method

for your network, click the Security tab in the Profile Management
window.

• For details, refer to the on-line help by right-clicking on the icon and

then select Help.

If you are not to use the WLAN Card in your Joybook, dial-up connection
using the modem port, ADSL and broadband transmission using the LAN
port would also do. Please contact your local ISP to get more
information.

When travelling by air, please be sure to turn off wireless networking to
avoid any possible risks to flight safety.

Using your Joybook 21

Using Bluetooth (optional)

The Bluetooth function allows you to get connected to various devices
and services that support Bluetooth transmission. You can get rid of
those annoying cables when printing documents, synchronizing your
PIM data with your PDA or another PC, mobile phone or even sharing a
network connection.

Bluetooth is optional depending on your purchased model.

When you launch your Joybook for the first time and complete the initial
Windows XP setup, the installation of the Bluetooth driver will run
automatically in the background. This process takes 5 minutes
approximately. The following screens will be displayed. Follow the steps
below to complete the settings.

1. When "Found New Hardware Wizard" appears, select "No, not this
time", and then click Next to continue.

2. Select Install the software automatically, and then click Next to
continue.

3. Wait until the installation is completed.

4. Click Finish.

Connecting a Bluetooth device

1. Slide on the Joybook to the ON position.

2. Press the <Fn> + <F12> hotkey combination several times until
Bluetooth is "ON". The status is indicated by the on-screen display as
follows.

/

Using your Joybook22

3. Turn on the power of your Bluetooth device and activate its Bluetooth
function.

4. Your Bluetooth device will be searched and found automatically.

• For details about how to activate the device's Bluetooth function, please

refer to its documentations.

• The maximum effective range of connection between your Joybook and

the Bluetooth device is 10 meters.

The Bluetooth tray icon

Icon Location Description

on the Windows system tray
located at the lower-right­hand corner of Desktop

on the Windows system tray
located at the lower-right­hand corner of Desktop

on the Windows system tray
located at the lower-right­hand corner of Desktop

When Bluetooth is turned on,
it appears in white.

When Bluetooth is turned off,
it appears in red.

When a Bluetooth
connection is established, it
appears in green.

Turning Bluetooth on or off from the tray icon

In addition to using the <Fn> + <F12> hotkey combination, you can also
turn Bluetooth on or off by right-clicking the Bluetooth tray icon on the
Windows system tray.

• If you want to turn on Bluetooth, right-click the red Bluetooth tray icon

on the Windows system tray, and then click Start the Bluetooth Device
in the pop-up box.

• If you want to turn off Bluetooth, right-click the white or green

Bluetooth tray icon on the Windows system tray, and then click Stop the
Bluetooth Device in the pop-up box.

Using your Joybook 23

Sending a file to a Bluetooth device

1. After your Joybook is connected to a Bluetooth device, right-click the
white Bluetooth icon on the Windows system tray to bring up the pop­up box, and then select Quick Connect, File Transfer and Find

Devices....

3. Enter a passkey in the Bluetooth security code field. (You can enter any
text you wish for a passkey. You will later be asked to enter the same
passkey on the Bluetooth device so that they match.) Click OK.

2. A File Transfer window will pop up. Select your Bluetooth device from
the window, and then click Open.

4. Click OK to create a shortcut under My Bluetooth Places.

5. Then, the specific folder of your Bluetooth device will be displayed.
You can transfer files easily by drag and drop.

Using your Joybook24

Using BIOS setup

BIOS (Basic Input/Output System) is a layer of software, called firmware,
that translates instructions from other layers of software into instructions
that Joybook hardware can understand. The BIOS settings are needed by
Joybook to identify the types of installed devices and establish special
features.

For latest BIOS updates, visit http://Support.BenQ.com.

When and how to use BIOS setup

You need to use BIOS setup when:

• You see an error message on the screen requesting you to run BIOS

setup.

• You want to restore the factory default settings.

• You want to modify some specific settings according to the hardware.

• You want to modify some specific settings to optimize system

performance.

• The BIOS setup screen shown in this chapter is for your reference only.
The actual items or settings on your Joybook may differ.

• The BIOS setup program may have been updated after the publication
of this manual.

• The settings you select in your operating system might override similar
settings in BIOS setup.

To run BIOS setup, press the <F2> key immediately when the BenQ logo
appears on the screen during system startup. The logo shows up on the
screen for only a few seconds, so you must press the <F2> key at the time.
The BIOS setup main screen will appear as follows.

The BIOS setup screen can be divided into four areas:

• On the top line is the menu bar containing the titles of available menus.

Each menu title contains a specific menu.

• The bottom lines of the menu provide keyboard instructions for

moving around and making selections. When a menu item is
highlighted, more detailed information is given.

Using BIOS setup 25

Navigating the BIOS setup screen

Keyboard information can be found at the bottom of the screen. A brief
description of keyboard usage is listed below:

Key Function

Left and right arrow
keys (, )

Up and down arrow
keys (, )

Enter Brings up the sub-menu when an item

Tab Jumps from one item to another.
Esc Exits BIOS setup.

Main menu

The Main menu contains the basic configuration settings of the system,
including information about "System BIOS Version", "KBC Version",
"System Time", "System Date", "Primary Master", "Secondary Master",
"CPU Type", "Physical Memory", and "HDD Capacity".

• System Time: allows you to set the time of the system. Type in the value

and then press Enter or Ta b to change the next value.

• System Date: allows you to set the date of the system. Type in the value

and then press Enter or Ta b to change the next value.

• Advanced Configuration: contains the I/O (Input/Output)

configuration settings of the system for advanced users. There are five
items included as follows.

a. Quiet Boot: This item controls the display of BenQ logo during

system boot.

b. Legacy USB Support: This item allows the support of legacy

USB devices during system boot and under DOS.

c. CPU Power Saving: This item determines if the CPU supports

enhanced C-state.

Selects a menu title.

Selects an item or option.

with the arrow sign is selected.
Opens or closes the option window when
an item is selected.

Returns to the previous menu if in a sub­menu.
Closes the options window if one is open.

d.Forced Display Toggle: This item determines if toggling to an

external display device will be allowed even when no device is
connected to your Joybook.

• This item is for non-standard devices only.

• Once this item is enabled, when you press <Fn> + <F3>, the screen
goes black even if no external device is connected.

e. Digital TV: This item controls the functionality of the Digital

TV. For power-saving, the default setting is Disabled.

If you are not familiar with the items in Advanced Configuration menu,
you are advised to keep the default.

Security menu

The Security menu contains the security settings, which safeguard your
system against unauthorized use.

• Supervisor Password: This set of password controls access to the whole

BIOS setup menu. It must be set before User Password can be set. When
typing the password, first make sure that Num Lock is off, and then type
your password in the entry fields and press Enter. Confirm your
password by typing it again and pressing Enter.

• User Password: This set of password controls access to part of the BIOS

setup menu.

• Power-On Password: This item determines if a password will be

prompted during system boot. When this item is enabled, the password
is always required to boot the computer.

If Supervisor Password and User Password are both set, you can enter
either one of them during the password prompt. To have full privileges in
BIOS setup, enter Supervisor Password.

Boot menu

The Boot menu sets the sequence of the devices to be searched for the
operating system.

Boot Sequence: sets the first, second, third, and fourth booting device.
The system will try to boot from the first device but if it is not available,
will try the next boot device.

Use <> or <> to select a device, and then press <F6> to move it up or
<F5> to move it down.

To select a boot device manually, press the F9 key when the BenQ logo
appears on the screen during Joybook startup. The boot menu will
appear. Use the up and down arrow keys (, ) to select a boot device and
then press the Enter key to confirm.

Using BIOS setup26

Exit menu

The Exit menu displays ways of exiting BIOS setup. After finished with
your settings, you must save and exit so that the new settings can take
effect.

• Exit Saving Changes: saves the changes you have made and exits BIOS

setup. After finished with your settings, you must save and exit so that
the new settings can take effect.

• Exit Discarding Changes: exits BIOS setup without saving the changes

you have made.

• Load Setup Defaults: loads factory default values for all the items.

• Discard Changes: cancels all changes since last save, without exiting the

BIOS setup utility.

• Save Changes: Save changes without exiting the BIOS setup utility.

Boot from LAN

During system startup, pressing <F12> will activate the Boot from LAN
feature, enabling your Joybook to boot from an OS image via the
network.

Using BIOS setup 27

Connecting to external display devices

Connecting to a DVI-D or VGA display device

When giving a presentation, you can output Joybook's video signal to an external display device, such as a projector or monitor. Press the <Fn> + <F3>
hotkey combination to switch between Joybook's own screen and the external display device, or use simultaneous display.

Monitor

Projector

DVI-D port

If you want to connect your Joybook to a DVI-D or VGA display device and experience the multimedia features with QMedia Center, take the following
steps properly.

1. Connect the DVI-D or VGA cable properly.

2. Press the <Fn> + <F3> hotkey combination to switch to the DVI-D or VGA display device.

3. Launch QMedia Center.
When connecting your Joybook to a projector, QPresentation will adjust the screen resolution setting to 1024 x 768 automatically. For details, refer to

"Using QPresentation" in "Joybook Application Software User Manual".

Connecting to external display devices28

VGA port

S-Video output

Connecting an S-Video cable to the S-Video Out jack

The S-Video out jack on your Joybook allows you to output display signals to a television set or VCR that has an S-Video input jack for viewing or
recording.

1. Connect your Joybook to the TV or VCR using an S-Video cable.

2. Press the <Fn> + <F3> hotkey combination to switch between Joybook's own screen and the external display device, or use simultaneous display.

TV

The S-Video out jack on your Joybook supports video signals only. For the audio function, you will need an audio cable.

1. Plug one end of the audio cable to your Joybook earphone output jack.

2. Plug the other end to the audio input jack of the external device.

Connecting to external display devices 29

VCR

Adjusting the screen resolution manually

The wide screen design of your Joybook allows you to comfortably view
multimedia contents, such as DVD movies and images. However, as the
default resolution of most TV sets on the market may not fit that of your
Joybook; therefore, before connecting, please first re-adjust the screen
resolution of your Joybook to fit the default screen resolution of the TV
set, by following the steps described below.

1. Right-click on Windows Desktop and then select Properties in the
menu that appears.

2. In the window that appears, click to select the Settings tab.

3. Click and drag the Screen resolution slider to set the screen resolution
to 1024 x 768 pixels, click Apply, and then click OK.

Please remember to restore the screen resolution setting to 1280 x 800
pixels when you disconnect the TV set from your Joybook.

Connecting to external display devices30

Adjusting TV format selections manually

ATI CATALYST® Control Center determines the signal format from
Regional and Language Options selections in Control Panel; however,
when you travel to another country/region, you might need to re-adjust
TV format selections manually. To do so, follow the steps below.

The settings of TV formats may vary by country/region. For details about
which format is used in your country/region, check with your local
authorities.

1. Turn off Joybook and connect it to the TV or VCR using an S-Video
cable.

2. Press the <Fn> + <F3> hotkey combination to switch between
Joybook's own screen and the external display device, or use
simultaneous display.

3. Right-click on Windows Desktop and then select AT I CATALYS T (R)
Control Center in the menu that appears. If a pop-up menu is
displayed afterwards, select Advanced.

4. Select Formats from the left menu bar, click the Select by country/
region radio button, and then choose the desired country/region from
the drop-down list.

Connecting to external display devices 31

5. Click the Select by signal format radio button, and then choose the
desired signal format from the drop-down list.

6. Click Apply and then click OK to complete the settings.

Connecting to external display devices32

Installing additional memory

You can replace the existing memory module with a higher-capacity one.
Before you upgrade or replace memory, please check on the BenQ web
site to determine the module which can be used, or contact BenQ
distributor or customer service center. It is recommended that you take
your Joybook to the BenQ distributor or customer service center for the
upgrade or memory replacement.

For details about the limit of maximum memory, refer to the Product
Specifications Label on the product carton.

Please follow the steps below to consult the FAQ information and find
out the types of BenQ certified memory modules for your Joybook:

1. Connect to BenQ On-line Service and Support
(http://Support.BenQ.com).

2. Click FAQ.

3. Click Joybook.

1. Turn off Joybook, and disconnect the AC adapter. Turn Joybook over.
Memory cover

Battery

pack

2. Slide the battery latch to the left as shown below to unlock the battery

(1) and, while still holding the latch, pull the battery away from its
compartment (2).

Battery latch

Battery

pack

Installing additional memory 33

3. Use a screwdriver to remove the screws that secure the memory cover.

5. Align the memory module with the slot, and then insert it. When
inserting, pay attention to the direction of the memory module.

4. Open the cover.

Installing additional memory34

6. Gently push the free edge downwards until the module locks into
place.

7. Replace the cover.

8. Replace the cover, and use a screwdriver to secure it with the screws.

9. With the label side of the battery pack facing down, slide it gently into
the battery compartment until it clicks into place. Connect the AC
adapter. When you start Joybook, it will automatically test and
configure the new memory.

Battery pack

Installing additional memory 35

FAQ and troubleshooting

The following are descriptions of situations that you may encounter
during use of the Joybook, along with basic troubleshooting steps. If you
are not able to resolve the issue, immediately contact a BenQ service
center for assistance.

General

What is Joybook? What are the differences between Joybooks and
traditional notebooks?

BenQ call it Joybook, because BenQ has combined entertainment and
stylish design with traditional notebook's functions. For example,
enhanced 3D processing power for gaming and movie viewing. With
Joybook, you will be able to enjoy the most exciting audio and visual
experience ever!

What is a Wireless LAN (WLAN)?

A WLAN is a type of Local Area Network (LAN) that uses high frequency
radio waves rather than wires to communicate and transmit data among
nodes. It is a flexible data communication system implemented as an
extension to, or as an alternative for, a wired LAN within a building or
campus.

What is IEEE 802.11a/b/g?

IEEE 802.11a/b/g is a technical specification issued by the Institute of
Electrical and Electronic Engineers (IEEE) that defines the operation of 5
GHz/54Mbps, 2.4 GHz, 11 Mbps/54Mbps, Direct Sequence Spread
Spectrum Wireless Local Area Networks (WLANs).

Battery and power

How long should I charge the battery for the first time?

The length of the charging time may depend. When the amber light of the
battery indicator goes off, it means that the charging is completed.

My computer won't start up with the battery inserted?

• Make sure the battery is properly inserted.

• Make sure that the battery is fully charged. If this does not work, consult

your BenQ dealer.

What should I do with the battery if I will not use my Joybook for a
longtime?

Recharge the battery or discharge it to about 40% full, and then store it in

a dry place at about 15°C to 25°C. Extremely high or low temperature

will shorten the life of battery.

When charging the battery, the power indicator on Joybook suggests that
the battery is fully charged. When I check it from the Power Manager in
Windows, the battery level is only about 95%-99%. Why?

It is the result of the battery protection design of Joybook. When the
power indicator on Joybook is off, it means that the battery has reached a
saturated voltage: 95%-99%. At this moment, the voltage difference
detected by Joybook is very small, so it will reduce the charging current to
prevent overcharging the battery with excess current or voltage, which
will damage the battery. Moreover, in order to protect the battery from
exposing to high voltage and current for a long time during charging, the
battery has been equipped with a protection circuit that will charge the
battery at low current in the final phase.

How come my notebook is not fully charged even after a full night
charge?

Make sure that the Joybook is receiving power. Is the cord plugged in
correctly? When the battery is installed in the computer and it is properly
plugged in to an AC outlet, check to see if the battery level icon is showing

FAQ and troubleshooting36

a charge sign. If this does not fix the problem, the battery, the power
source in the notebook, or the AC power cord may be defective. Consult
your BenQ dealer for help and maintenance.

What should I do if the battery gets hot in my Joybook?

Take the battery out and let it cool down. If the problem persists once it is
inserted back into the Joybook, the battery could be defective and it may
need to be replaced.

Connection

My modem does not connect at 56K speed?

Several factors can affect connection speed, such as line noise, number of
people connecting/connected to your ISP, and the age and condition of
the telephone lines. A 56K modem does not guarantee all connections at
56K; rather it offers the ability to connect at up to 56K speed.

Joybook will not start up, even though the power button was pressed.

Check the power indicator.

• If it is not lit up, Joybook is not being supplied by power-either from an

external power source via the AC adapter or from the battery. Make sure
that the AC adapter is correctly inserted into the power jack of Joybook
and a working electrical socket, and allow the battery to begin charging.

• If the power indicator is lit up in blue, the Joybook is being supplied

normally with power, meaning that the problem lies elsewhere.

• If you have added any hardware (memory for example), check if

it has been installed correctly.

• It is possible that certain operating system files are damaged or

missing. If so, you may need to first back up all your data and
then use the restore CD that came with the Joybook to return
the its software to original state. Please note however that doing
so will cause all of your personal data on the hard disk drive to
be lost!

Why does the battery on my Joybook seem to last shorter and shorter?

It is normal for Lithium-Ion (Li-Ion) batteries to decline in capacity over
time. The life of a battery is about 1.5 to 3 years when operating under
normal conditions.

Can't connect to the Internet with the built-in network interface on
Joybook?

Check if the network has a fixed IP address. Contact your network
administrator for further solutions.

When connecting to a local network with Joybook, the connection is
unstable.

The instructions below will guide you through the troubleshooting
process.

1. Right-click My Computer and select Properties, Hardware, Device
Manager.

2. Double click Network adapters. When the name of the network
adapter of Joybook appears, double-click on it.

3. The Properties window will pop up. Click the Advanced tab, and then
click the Link speed & duplex item on the left.

4. Select the appropriate mode according to the settings of your LAN
service from the Va l u e drop-down menu on the right, and then click
OK.

I have problem setting up wireless network.

Please follow the instructions below to resolve the problem:

• Have you enabled the wireless LAN function of the Joybook? Remember

to use the <Fn> + <F12> hotkey combination or slide the wireless
device switch to enable it.

• Click the Start button and select Control Panel, Network and internet

Connections, Network Connections and then double-click Wireless
Network Connections. Make sure the connection status is connected
and with appropriate signal strength. If you do not see the connection

FAQ and troubleshooting 37

status, make sure your wireless device is set up correctly so your
Joybook can pick up the signal.

• Make sure that your wireless router or access point is broadcasting the

SSID. Refer to your wireless device’s documentation for enabling this
broadcasting feature.

• If you are doing it correctly, right click on the wireless connection icon

on the System Tray located at the lower right corner of the Desktop

and select Show Connection Status and you should see the SSID that
your wireless hub or device is broadcasting. If not, call your wireless
device (router or access point) manufacturer to get support on how to
enable this broadcasting feature.

System

How should I resolve the "Low on Disk Space" or "Out of Disk Space"
error messages.

Windows uses disk space for operations such as caching and virtual
memory. The Joybook may not run reliably if the hard drive’s free disk
space drops under 100MB or 200MB (for Windows XP). The following
instructions will help you free up the disk space.

1. Click Start and then My Computer.

2. Right click the hard drive icon and then select Properties.

3. Observe how much free space is on the hard drive.

4. To free up hard drive space, click Disk Cleanup and follow the
instructions that follow to proceed.

How do I update the driver?

Please visit BenQ online product support (http://Support.BenQ.com) to
search for updated sound driver software.

My system is running very slow. How can I improve performance?

System resources are the amount of memory and hard drive space that
your Joybook can use and can degrade over time slowing the computer.
However, you still can improve the system performance by using the
methods below:

• Close all open programs not being used. Use software program that are

absolutely necessary. Try running virus scans and other tools when away

from the desk. Closing software program that are not necessary helps
window perform more efficiently.

• Prevent background software programs from loading. As software

programs load the small icons on the System Tray, they will be running
in the background and each one consumes valuable system resources.
You can follow the steps below to prevent application programs from
running when Windows launches:

1. Click the Start button and then select Run....

2. Type "msconfig" in the Open field. This will open the system
configuration utility.

3. Click the Startup tab and then uncheck any task that is unwanted.

4. Click OK and restart the Joybook.

• Remove programs from the Startup folder. Removing programs from

the Startup folder also helps to prevent programs from running when
Windows starts up. To do so, follow the steps below:

1. Right click anywhere in the open area on the Desktop and select New,
Folder. Give the folder a name. This folder will be used later.

2. Right click the Start button and then select Open. A folder named
Programs will appear in the Start Menu window.

3. Double click the Programs folder and then the Startup folder.

4. Right click any icon in the folder and then select Properties. The
information about the icon will appear. this will help you to judge if
the program is necessary to be left in the Startup folder.

5. Select unwanted program icons, right click on them and select Cut.

6. Close the open windows to return to the windows desktop.

7. Open the folder created in Step 1.

8. Select the Edit and Paste commands in the folder window. The icons
that were cut from the Startup folder are now placed in the folder.

9. Restart the Joybook. The programs removed from the Startup folder
will no longer run when Windows starts. However, you can still run
them by double clicking their icons in the folder created in step 1.

• Empty the Recycle Bin. You can free up disk space by clearing files you

no longer need from the Recycle Bin. To do so, right-click the Recycle
Bin icon on the Desktop and select Empty Recycle Bin.

• Delete temporary files and directories. This will increase hard disk space

and reduce the time Window takes to access the hard drive. It will also
help to solve problems associated with spooling print job.

1. Close all running programs.

FAQ and troubleshooting38

2. Click the Start button and select All Programs, Accessories, System
Tools, and then Disk Cleanup.

3. Check the types of files you want to delete (temporary files are safe to
delete).

4. Click OK.

• Use the Scan Disk and Defragment functions. The Scan Disk function

checks a hard drive for errors, while the Disk Defragment function takes
all the scattered bits of program data and groups them back together in
the front of the drive.

1. Click the Start button and then select My Computer.

2. Right-click the hard drive’s icon and select Properties.

3. Click the To o l s tab and then the Check Now button.

4. Check all check boxes in the dialog that follows.

5. Click Start, Ye s .

6. Restart the computer. It may take a long time to complete.

To run Disk Defragmentation in Windows XP:

1. Close all running software programs.

2. Right-click the hard drive’s icon and select Properties.

3. Click the To o l s tab and then the Defragment Now button.

4. Click to select a drive and then click the Defragment button. It may
take a long time to complete.

If Disk Defragmenter start itself over and over, it means that some hidden
background software program is still accessing the hard drive. Restart the
computer and try again.

USB devices quit working unexpectedly in Microsoft Windows XP.

This is because USB devices such as camera, scanners. or printer loses its
connection and stops working unexpectedly. Please follow the steps
below to resolve the problem.

1. Click Start, and right click My Computer.

2. Click Properties and then Hardware.

3. Click Device Manager.

4. Double-click the Universal Serial Bus Controllers branch to expand it.

5. Right-click USB Root Hub, and then click Properties.

6. Click Power Management.

7. Deselect Allow the computer to turn off this device to save power.

8. Repeat steps 5 through 7 for each USB Root hub.

9. Click OK, and then close Device Manager.

Why does the keyboard and/or palm rest get warm?

Typically, the Joybook tends to be slightly warm. The location of the
battery is typically underneath the palm rest and as a result, the palm rest
gets warm. The location of the processor is typically underneath the
keyboard and since heat rises, the keyboard may slightly get warm. There
is no need to be concerned. However, since your computer has a
thermally controlled fan, when the CPU and/or internal temperature of
the notebook reaches a certain temperature level, the fan is turned ON
and stays ON until the temperature drops to a pre-defined level.

The U, I, O, P, J, K, L keys on my Joybook are coming up as numbers
instead of letters?

The number keys are enabled. Press the Num Lk (Number Lock) key
once to disable the number lock function, and the letters will return to
normal.

There is no sound coming from the speakers.
Check the following:

• The speakers may have been muted. Look at the volume control

(speaker icon) on the Windows Taskbar to see if mute has been set. If so,
turn off the mute.

• The speakers may have been turned off. Use the <Fn> + <F7> hotkey

combination to turn them on.

• The volume may have been set too low. Use the Volume Up/Down

Button to increase the volume.

• An earphone or external speakers may be connected to the audio-out

jack, automatically turning off the computer's internal speakers.

CD or DVD does not function.

Please verify the following:

• Joybook is turned on, and the CD or DVD discs are properly inserted in

the center of the disc tray in the optical drive.

• The disc tray is closed.

• The CD or DVD is not bent or badly scratched.

• Noise from the optical drive when the disk plays shows that the optical

drive may be deformed, and the computer needs to be repaired. If the

FAQ and troubleshooting 39

disk tray does not open after the Eject button is pressed, insert a pin into
the Emergency Eject hole to force the tray out.

DVD movies will not play.

The region code of the DVD inserted must match that of the DVD
playback software used. This region code can be set up to five times. If
you have not reached this limit, a prompt will appear that will allow you
to change the region code of the software to match that of the move.
Otherwise, you can only play back DVDs with the same region code as
the last DVD played back successfully.

Why is the hard drive capacity displayed by the OS be different from its
nominated capacity?

Most users may have discovered that the capacity of a 10GB hard drive
will become 9GB when displayed from the OS; and 20GB become 19GB,
40GB become 38GB..., etc. The bigger the capacity, the bigger the
difference. It is because hard drive makers and OS developers calculate
hard drive capacity in different ways. As a result, the nominated capacity

is different from the exact capacity displayed by the OS.

Calculation of hard drive
capacity by drive makers

1GB=1,000MB
1MB=1,000KB
1KB=1,000 bytes

Calculation of hard drive
capacity by OS developers

1GB=1,024MB
1MB=1,024KB
1KB=1,024 bytes

Example of a 40GB hard drive:

I hear noise when connecting an earphone to Joybook.

The instructions below will guide you through the troubleshooting
process.

• Connect the earphone to other devices, such as a radio to see if you can

still hear that noise. If the noise persists, the earphone may be out of
order.

• If you can hear the noise only when inserting, it is the result of high

instantaneous current. It is a normal phenomenon.

How can I reduce the wearing of the screen spindle when I open the
screen?

We suggest that you open and close your screen gently and slowly with
both hands. Apply force evenly on both hands to reduce spindle wearing
and prevent deformation or breaking of spindle due to uneven force
application.

What should I do if a program in Windows freezes?

If your system freezes, press <Ctrl> + <Alt> + <Delete> keys
simultaneously, click Applications under Windows Task Manager, and
then right-click on the application that freezes and click End Task.

Why is my Joybook running so hot? Is it normal?

Yes. Because all the hardware is in such cramped quarters, it tends to get
hot. You should avoid using your Joybook on blankets, bed, or other
materials that keeps the heat in.

Calculation by drive makers Calculation by OS developers

40GB=40,000MB
=40,000,000KB
=40,000,000,000 bytes

40GB=40,960MB
=41,943,040KB
=42,949,672,960 bytes

Exact capacity of a 40GB hard drive displayed in the OS:

40,000,000,000÷1024÷1024÷1024=37.2529 (GB).

Furthermore, when you partition a hard drive, the system will reserve
some space on the drive for system files. Therefore, the total capacity of a
hard drive displayed by the OS will never be the same as its nominated
capacity.

FAQ and troubleshooting40

Why does my Joybook seem to turn off itself after a certain period of
inactivity?

This is the default setting of Joybook to conserve battery power. Joybooks
are configured to use the power saving feature. You can go to Control
Panel, Performance and Maintenance, and Power Options in Windows to
adjust the setting manually.

Should I drain the battery of my Joybook every time before charging to
retain its capacity?

No. Your Joybook comes with an Lithium-Ion (Li-Ion) battery pack. This
is one of the newest cell types available. It is also the lightest battery type
currently available on a commercial basis and can provide more power
than other main cell types. There are no known problems of memory
effect with this battery type and it is the easiest battery type to care for.

Display

There is nothing visible on the screen.

Check the power indicator.

• If it is not lit up, no power is being supplied to Joybook. Connect the AC

adapter and restart Joybook.

• If it is lit up in amber, Joybook has entered sleep mode in order to

conserve power. Simply pressing the power button or any key should
return Joybook to normal operating mode.

• If it is lit up in blue, Joybook is being supplied normally with power.

There are two possible causes for the problem.

• The screen's brightness may be set too low. Use the <Fn> +

<F5> hotkey combination to increase the brightness.

• The display mode may be set to use an external display. Use the

<Fn> + <F3> hotkey combination to switch the display mode to
use Joybook's own LCD panel or to use simultaneous display.

When I connect the Joybook to an external monitor, the display is
abnormal.

The instructions below will guide you through the troubleshooting
process.

• Use the <Fn> + <F3> hotkey combination to set external video signal

enabled.

• Refer to the user's manual of the external monitor to check the settings.

• Connect the cable to the Joybook and reboot the system. If there is no

display on the external monitor after system reboot, connect Joybook to
a standard VGA monitor and wait until you can see things properly on
that VGA monitor. Then connect the target display to Joybook again.

• Check if you have connected devices to both the S-Video and VGA

output on the Joybook. If yes, disconnect the device connected to the S­Video output on the Joybook to enable normal signal output from the
VGA output. In general, if you have connected devices to both S-Video
and VGA output on the Joybook, the S-Video output will be selected in
first priority.

How can I judge if my LCD panel is out of order and what should I do if
it happens?

If your Joybook cannot display images at the default resolution, please
visit the BenQ website to download and update the latest Joybook display
drivers.

Contact your BenQ dealer if either of the following phenomena occurs:

• The screen shakes when the system started up normally.

• Fonts displayed on the screen are unclear and strange codes appear.

• There is no display when the hard drive is running normally.

• Colors on the screen are strange and turn into white.

• Vertical or horizontal lines appear on the screen.

• When playing back a media file using Windows Media Player, the frame

speed is abnormal.

• The sound changes while the screen remains the same when playing

games.

Why do I get black and white picture (or horizontal lines) when I connect
my Joybook to the TV?

It is most likely that the signal from Joybook is not compatible with your
TV. For details about TV format selections, refer to "Adjusting TV format
selections manually" on page 31.

FAQ and troubleshooting 41

Information on cleaning and battery maintenance

Battery maintenance

1. Fully charge/discharge battery up to 4 cycles before achieving full
capacity of a new battery.

2. Fully discharge and then fully charge the battery every two to three
weeks for battery conditions.

3. Remove from the device and stored in a cool, dry, clean place if the
battery will not be in use for a month or longer and recharge the
battery after a storage period.

4. Do not short-circuit. A short-circuit may cause severe damage to the
battery.

5. Do not drop, hit or otherwise abuse the battery as this may result in
the exposure of the cell contents, which are corrosive.

6. Do not expose the battery to moisture or rain.

7. Keep battery away from fire or other sources of extreme heat. Do not
incinerate. Exposure of battery to extreme heat may result in an
explosion.

8. Do not use AC adapters other than the one provided with the Joybook.

9. Do not place the battery within reach of children.

10.Follow the local laws governing the disposal of batteries. As far as
possible, submit used batteries to be recycled.

11.Use of improper batteries, or attempting to disassemble a battery, may
result in explosions. Follow vendor recommendations in using
batteries of the identical or equivalent type as replacements for worn­out batteries.

Cleaning your Joybook

When cleaning Joybook, follow these steps:

1. Turn off Joybook, disconnect the AC adapter, and remove the battery.

2. Use a damp cloth to wipe the outer surface of the computer. Do not
apply liquid or spray cleaners directly on the Joybook.

3. Do not use cleaners containing alcohol or acetone. Instead, use
cleaning fluids specially formulated for LCD screens.

Information on cleaning and battery maintenance42

Service and support

BenQ Joybook Global Online Service

Welcome to BenQ Joybook Global Online Service
(http://Support.BenQ.com). In order to ensure you an enjoyable
experience with your Joybook, the following supports are provided so
you can get assisted whenever and wherever you are.

• Warranty: Global warranty information of your Joybook product. For

local warranty information, please refer to the local warranty
documentation in the package.

• Download Center: Drivers, documentations and additional software for

keeping your Joybook up-to-date.

• FAQ: Contains answers to frequently asked questions about Joybook as

well as additional tips.

• Contact Center: Here you can directly contact BenQ Customer Service

for answers and advice to your questions. You can also obtain the
information about the BenQ service stations in your country.

Joybook online registration

Register now to get free product news and latest information about
BenQ! To register, follow the steps below:

1. Refer to the illustration below to locate the 24-digit product serial
number on the bottom side of your Joybook and write it down.

Serial number

2. Connect to http://BenQ.com/service.

3. Click Register Now to begin with registration and follow the
instructions on the screen to proceed.

Service and support 43

Appendix

General safety information

When setting up or operating Joybook, please pay special attention to the
following:

1. Keep this manual in a safe place for easy reference when needed.

2. Make sure to follow all instructions and warnings related to the
system.

3. Place Joybook on stable, level surface, and ensure that the ventilation
holes are not obstructed.

4. Do not expose Joybook to rain or excess humidity, and keep it away
from liquids (such as beverages, faucets, and so on).

5. Do not expose Joybook to direct sunlight, and keep it away from
sources of heat (such as radiators, space heaters, stoves, and so on).

6. Do not expose Joybook to heavy impacts or strong vibrations. When
closing the computer, do not use excessive force.

7. Do not place Joybook in environments where the temperature is below

0°C or above 50°C.

8. Do not use Joybook in environments where the temperature is below

5°C or above 35°C. Otherwise the system performance will be

adversely affected.

9. Do not place the computer in the area of strong magnetic fields.

10.Use an appropriate electrical outlet, and make sure that no heavy
objects are placed on the AC adapter or power cord.

11.The AC adapter is a high-voltage component. Do not attempt to repair
it on your own. If it becomes damaged, please contact an authorized
BenQ distributor or service center.

12.Make sure that the modem port is used only with a regular analog
phone line. Do not connect a digital phone line to the modem port, as
this will cause damage to the modem.

Safety information about the battery

Caution texts concerning lithium batteries

Caution: Danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the equipment
manufacturer. Discard used batteries according to manufacturer’s
instructions.

Safety information about the AC adapter

• Use only the AC adapter supplied with your computer. Use of another

type of AC adapter will result in malfunction and/or danger.

• Do not use the adapter in a high moisture environment. Never touch

the adapter when your hands or feet are wet.

• Allow adequate ventilation around the adapter when using it to operate

the device or charge the battery. Do not cover the AC adapter with
paper or other objects that will reduce cooling. Do not use the AC
adapter while it is inside a carrying case.

• Connect the adapter to a proper power source. The voltage

requirements are found on the product case and/or packaging.

• Do not use the adapter if the cord becomes damaged.

• Do not attempt to service the unit. There are no service parts inside.

Replace the unit if it is damaged or exposed to excess moisture.

Appendix44

Safety information about the modem

Caution

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is

specifically designed for wet locations.

• Never touch non-insulated telephone wires or terminals unless the

telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Avoid using the telephone function (other than a cordless type) during

an electrical storm. There may be a remote risk of electric shock from
lightning.

• Do not use the telephone function to report a gas leak in the vicinity of

the leak.

• Do not use this product near water, for example near a bathtub, wash

bowl, kitchen sink or laundry tub, in a wet basement or near a
swimming pool.

Disposal of Waste Electrical and
Electronic Equipment by users in
private households in the European
Union.

This symbol on the product or on the packaging indicates
that this can not be disposed of as household waste. You must
dispose of your waste equipment by handing it over to the
applicable take-back scheme for the recycling of electrical and
electronic equipment. For more information about recycling
of this equipment, please contact your city office, the shop
where you purchased the equipment or your household waste
disposal service. The recycling of materials will help to
conserve natural resources and ensure that it is recycled in a
manner that protects human health and environment.

Declaration of Conformity

For the following equipment:

Type of Equipment:

Notebook PC

Brand name or mark:

BenQ

Model designation(s)/Model no(s):

DHR502; Joybook P52 Series

Company name, address, telephone & fax no.

Name: BenQ Europe B.V.

Ekkersrijt 4130, 5692 DC Son Address:

The Netherlands

TEL/Fax: [phone]

is herewith confirmed to comply with the requirements set out in the
Council Directive on the Approximation of the Laws of the Member
States relating Electromagnetic Compatibility (89/336/EEC) and Low
Voltage Directive (73/23/EEC) and R&TTE Directive (99/05/EEC).

For the evaluation regarding the electromagnetic compatibility, the
following standards were applied:

EN 55022: 1998+A1:2000+A2:2003

IEC 61000-3-2: 2000

IEC 61000-3-3: 1995+A1:2001

EN 55024: 1998+A1:2001+A2:2003

IEC 60950-1 and/or EN60950-1, First Edition

EN 301489-1 V1.4.1:2002

EN 301489-17 V1.2.1:2002

ETSI EN 300328 (V1.5.1:2004-03)

ETSI EN 301893 (V1.2.3:2003-08)

Appendix 45

Safety instructions for Poland, Romania, Slovenia, Bulgaria, Latvia, and Croatia

Polski

1. Należy upewnić się, że zastosowano się do wszystkich instrukcji i
ostrzeżeń dotyczących systemu.

2. Nie należy umieszczać komputera w miejscach oddziaływania silnych
pól magnetycznych.

3. Ostrzeżenie: Nieprawidłowa wymiana baterii może spowodować jej
wybuch. Baterię można wymienić wyłącznie na baterię tego samego
lub zamiennego typu zalecanego przez producenta urządzenia. Zużyte
baterie należy usuwać zgodnie z instrukcjami producenta.

4. Podłącz zasilacz do prawidłowego źródła zasilania. Wymagania
dotyczące zasilania znajdują się na obudowie produktu i/lub na
opakowaniu.

5. Nie należy używać zasilacza jeśli przewód jest uszkodzony.

6. Nie należy próbować naprawiać urządzenia. Wewnątrz nie ma części,
które można naprawiać. Urządzenie należy wymienić, jeśli zostanie
uszkodzone lub narażone na oddziaływanie nadmiernej wilgoci.

7. Nigdy nie należy instalować kabli telefonicznych podczas burzy z
wyładowaniami atmosferycznymi.

România

1. Asiguraţi-vă că respectaţi toate instrucţiunile şi avertismentele
privitoare la sistem.

2. Nu plasaţi computerul într-o zonă cu puternice câmpuri magnetice.

3. Pericol de explozie dacă bateria este incorect înlocuită. Înlocuiţi
numai cu acelaşi tip sau cu un tip echivalent recomandat de
producătorul echipamentului. Aruncaţi bateriile folosite în
conformitate cu instrucţiunile producătorului.

4. Conectaţi adaptorul la o sursă de tensiune corectă. Cerinţele privind
tensiunea se găsesc pe carcasa produsului şi/sau pe ambalaj.

5. Nu folosiţi adaptorul dacă se defectează cordonul.

6. Nu încercaţi să depanaţi aparatul. În interior nu există componente
depanabile. Înlocuiţi aparatul dacă acesta se deteriorează sau este
expus la umezeală în exces.

7. Nu instalaţi niciodată cablu telefonic în timpul unei furtuni cu fulgere.

Slovensko

1. Glede sistema sledite navodilom in opozorilom.

2. Raèunalnika ne postavljajte na mesta z moènim magnetnim poljem.

3. V primeru nepravilne namestitve akumulatorja obstaja nevarnost
eksplozije. Nadomestite ga le z isto ali ekvivalentno vrsto, priporoèeno
s strani proizvajalca opreme. Rabljen akumulator odstranite skladno z
navodili proizvajalca.

4. Adapter spojite na primeren vir napajanja. Napetostne zahteve so
navedene na ohišju izdelka in/ali njegovi embalaži.

5. V primeru, da je napajalni kabel poškodovan, adapterja ne
uporabljajte.

6. Ne postopajte se popravljanja enote. Znotraj ni nobenih delov, ki bi jih
bilo moè popraviti. Èe je enota poškodovana ali izpostavljena visoki
vlagi, jo nadomestite z novo.

7. Nikoli ne namešèajte telefonske linije med nevihto z grmenjem.

Български

1. Следвайте всички инструкции и предупреждения относно
системата.

2. Не слагайте компютъра на място със силно магнитно поле.

3. Опасност от експлозия при погрешна смяна на батерията.

Използвайте само същия или еквивалентен тип батерия,
препоръчан от производителя на оборудването. Изхвърляйте
старите батерии съгласно инструкциите на производителя.

4. Свържете адаптера към подходящ източник на захранване.
Изискванията към напрежението са посочени на корпус а на
продукта и/или опаковката.

5. Не използвайте адаптера, ако кабелът се повреди.

6. Не се опитвайте да поправяте продукта. В него няма части, кои то

могат да се поправят. Сменете продукта, ако се повреди или ако
бъде изложен на прекомерна влага.

7. Никога не инсталирайте телефонни кабели по време на
гръмотевична буря.

Appendix46

Latviski

1. Sekojiet visām sistēmai atbilstošajām norādēm un brīdinājumiem.

2. Nenovietojiet datoru tuvu spēcīgiem magnētiskajiem laukiem.

3. Nepareizi nomainīts akumulators var uzsprāgt. Mainiet akumulatoru
tikai pret tādu pašu vai līdzvērtīgu ražotāja ieteiktu akumulatoru.
Utilizējiet izlietotos akumulatorus saskaņā ar ražotāja norādēm.

4. Pievienojiet adapteri atbilstošai strāvas padevei. Strāvas padeves
parametrus Jūs varat atrast uz produkta korpusa un/vai iepakojuma.

5. Nelietojiet adapteri, ja ir bojāts tā vads.

6. Nemēģiniet labot iekārtu pašrocīgi. Detaļu bojājumu gadījumā vai
arī, ja tā bijusi pakļauta mitruma ietekmei, griezieties autorizētā
servisa centrā.

7. Nekad nelietojiet un neveiciet telefona līnijas pieslēgumu negaisa
laikā.

Hrvatski

1. Pridržavajte se svih uputa i upozorenja u vezi sa sustavom.

2. Ne postavljajte računalo u područje jakih magnetskih polja.

3. Nepravilna zamjena baterije izazvat će opasnost od eksplozije.
Prilikom zamjene, koristite istu ili ekvivalentnu vrstu baterije koju je
preporučio proizvođač. Rabljene baterije odložite prema uputama
proizvođača.

4. Mrežni prilagodnik priključite na odgovarajući izvor napajanja.
Propisani napon naveden je na kućištu proizvoda i/ili pakiranju.

5. Ne koristite mrežni prilagodnik kojem je oštećen kabel.

6. Ne pokušavajte servisirati uređaj. U uređaju se ne nalaze dijelovi koje
možete popraviti. Uređaj zamijenite u slučaju oštećenja ili izloženosti
prekomjernoj vlazi.

7. Nikada ne instalirajte ožičenje telefona za vrijeme grmljavine

Appendix 47

<Memo>

Appendix48