Benq Joybook Lite U127 User Manual

Joybook Lite
U127 series

User Manual

Copyright and trademark

Disclaimer

Copyright 2010 by BenQ Corporation. All rights reserved. No
part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual or
otherwise, without the prior written permission of this
company.

For the latest user manual, visit

http://www.BenQ.com.

All other logos, products, or company names mentioned in this
manual may be the registered trademarks or copyrights of their
respective companies, and are used for informational purposes
only.

Windows, Internet Explorer, and Windows Mail are trademarks
of Microsoft Corporation. Others are copyrights of their
respective companies or organizations.

is a trademark of SRS Labs, Inc. TruSurround HD
and CS Headphone technologies are
incorporated under license from SRS Labs, Inc.

BenQ Corporation makes no representations or warranties,
either expressed or implied, with respect to the contents hereof
and specifically disclaims any warranties, merchantability, or
fitness for any particular purpose. Further, BenQ Corporation
reserves the right to revise this publication and to make changes
from time to time in the contents hereof without obligation of
this company to notify any person of such revision or changes.

It is the sole responsibility of the user if problems (such as data
loss and system failure) occurred due to non-factory installed
software, parts, and/or non-original accessories.

Joybook Lite models covered
by this manual

This manual contains the information about the following
Joybook Lite model:

• Joybook Lite U127 series (DH1202)
Please note that the actual hardware or software capabilities will

vary according to the model you purchased. To determine your
Joybook Lite model, refer to the label on the packing box, or the
printing on your Joybook Lite.

Ver.: 10/12/2010

Table of Contents

Overview ......................................................................................... 1

About this book...........................................................................1

Typographics...............................................................................2

Getting started................................................................................ 3

Package contents......................................................................... 3

Getting your Joybook Lite ready for use.................................... 3

Expanding the capabilities of your Joybook Lite.......................6

Touring your Joybook Lite ............................................................ 8

Front view ................................................................................8

Left side view ...............................................................................9

Right side view ..........................................................................10

Bottom view ..............................................................................11

Indicators...................................................................................12

Using your Joybook Lite .............................................................. 13

Using the touchpad................................................................... 13

Using the keyboard ...................................................................15

Function hotkeys ................................................................15

Windows key shortcuts and other keys .............................17

Using built-in wireless connectivity (select models only) ......18

Connecting to a wireless network...................................... 18

Using the built-in webcam .......................................................20

Activating WebCam Companion 3 ...................................20

Using WebCam Companion 3........................................... 21

Switching to different modules.................................... 21

Capturing still images or recording videos .................21

Using the Masque function.......................................... 22

Photo Booth ................................................................. 22

Video chat........................................................................... 22

Using Magic-i Visual Effects.............................................. 22

Adjusting resolution .................................................... 23

Using SRS on Windows 7......................................................... 23

Using BIOS setup ......................................................................... 25

When and how to use BIOS setup........................................... 25

Navigating the BIOS setup screen ........................................... 26

Info menu ........................................................................... 26

Main menu ......................................................................... 27

Advanced menu.................................................................. 27

Security menu..................................................................... 27

Boot menu .......................................................................... 27

Exit menu............................................................................ 27

Recovering your system using QDataTrove............................... 29

Introduction to QDataTrove ................................................... 29

How to launch QDataTrove .................................................... 30

Using QDataTrove in Windows 7 ........................................... 30

Backing up your system ..................................................... 30

Backing up your system into a single file.................... 30

Backing up your system into a disc............................. 31

Creating a restore point ............................................... 31

Restoring your system........................................................ 32

Restoring your system to factory default settings....... 32

Restoring your system to your own backup system

image............................................................................. 32

Table of Contents iii

Restoring your system from a restore point................32

Reinstalling bundled applications and drivers ............33

Creating recovery discs or Application and Driver DVD .33

Creating a Factory Recovery CD/DVD........................33

Creating a User Recovery CD/DVD ............................34

Creating an Application and Driver DVD ..................34

Creating bootable USB flash disk.................................35

Protecting your Joybook Lite from viruses and other security

threats ........................................................................................36

FAQ and troubleshooting............................................................37

Battery and power .....................................................................37

Connection ................................................................................38

System........................................................................................39

Display .......................................................................................43

Cleaning and battery maintenance ............................................. 45

Battery maintenance .................................................................45

Cleaning your Joybook Lite......................................................45

Service and support...................................................................... 46

BenQ Joybook Lite Global Online Service...............................46

Joybook/Joybook Lite Overseas Regional Warranty (ORW)

online registration.....................................................................46

Appendix....................................................................................... 47

General safety information.......................................................47

Safety information about the battery .......................................47

Safety information about the power adapter...........................48

Disposal of Waste Electrical and Electronic Equipment by users

in private households in the European Union. .......................48

Declaration of Conformity ......................................................49

Safety instructions for Poland, Romania, Slovenia, Bulgaria,

Latvia, and Croatia.................................................................... 50

Table of Contentsiv

Overview

About this book

This book provides you the main information about various
components in your Joybook Lite and demonstrates how to use
them. The following are the major chapters of this book.

Chapter title Description

Overview Introduction to this book

Getting started Information about beginning to

use your Joybook Lite

Touring your Joybook
Lite

Using your Joybook
Lite

Using BIOS setup Information about how to use

Recovering your
system using
QDataTrove

Introduction to the hardware
components of your Joybook
Lite

Information about operating
your Joybook Lite

the BIOS setup utility

Information about using system
backup and restore tools

FAQ and
troubleshooting

Cleaning and battery
maintenance

Service and support Information about Joybook Lite

Appendix Important safety information

Information about frequently
asked questions and
troubleshooting

Information about cleaning and
battery maintenance

service and support

Overview 1

Typographics

The usage of notes, tips, and warnings in this manual is
specifically for different purposes, which are described as
follows:

Control Panel options mentioned are organized by the default

category view.

Icon/
Symbol

< > or [ ] Keys on the

When you first set up your Joybook Lite, you may want to find
more information on setups. Refer to the user manual that is
supplied with your operating system, or search from

Support in the Start menu in Windows 7.

In this book, the steps needed to reach a menu are shown in
condensed form, for example:

Overview2

Item Meaning

Warning Information mainly to

prevent the damage to
components, data, or
personal injury caused by
misuse and improper
operation or behavior.

Tip Useful information for

completing a task.

Note Supplementary information.

Indicates a key on the
keyboard; User
Interface (UI)
on the screen

keyboard, or the UI on the

screen. Do not actually type

the symbols together with

the enclosed letters.

Help and

Start > Help and Support. The

Getting started

Battery retainer B

Battery retainer A

Depending on the model of your Joybook Lite, the appearance
may be different from the illustrations shown in this manual.

Package contents

Before using your Joybook Lite for the first time, please check if
you have all the items with you. For details about what should
be included in the package, refer to the Product Specification
label on the product carton. If any of the items are missing or
appear damaged, contact your dealer immediately. Save the
packaging in case you need to ship your Joybook Lite for
service.

Getting your Joybook Lite ready for use

1. Installing the battery pack

Close the lid of your Joybook Lite (if open). Turn your Joybook
Lite upside down and place it on a soft clean cloth. With the
label side of the battery pack facing down, slide it gently into the
battery compartment until it snaps into place (1). Move
“Battery retainer A” and “Battery retainer B” to the right as
shown to lock the battery into place (2).

Getting started 3

2. Connecting the power

3. Opening your Joybook Lite

a. Connect the power adapter to the power jack on your

Joybook Lite.

b. Connect the other end of the power adapter to a power

outlet as illustrated. The Joybook Lite will
automatically start charging the battery.

• The battery pack is shipped with low charge from the factory.
You can still use your Joybook Lite while the battery is
charging.

• Power systems and plug types may vary depending on your
country/region.

• When the battery is charging, the battery indicator flashes in
blue. When the battery is fully charged, the battery indicator
lights up in blue.

• For details about the colors and meanings of the indicators,
refer to "Indicators" on page 12.

Getting started4

Gently lift up the latchless lid that allows you to open the case
easily.

4. Performing initial setup

Press the Power button to start up your Joybook Lite, the Power
button indicator then lights up in blue. And then follow the on­screen instructions to complete the initial Windows setup.

• Your Joybook Lite works best with the operating system pre­installed for you. Installing other operating systems that have
not been tested is not recommended, and may not only void
your warranty but also affect the functionality of your
Joybook Lite.

• The actual operating system that comes with your Joybook
Lite may vary. For details, refer to the Product Specification
label on the product carton

Important:

It is strongly recommended to create Factory Recovery DVD
immediately once your Joybook Lite is ready for use. Refer to

"Creating a Factory Recovery CD/DVD" on page 33 for details.

Getting started 5

Expanding the capabilities of your Joybook Lite

Pay attention to the plug direction when making the following
connections. Incorrect direction may cause damage to the
device.

Connect USB peripherals to the USB ports of your Joybook Lite.

Connect an external display device (such as a monitor or
projector) to the 15-pin D-sub video jack of your Joybook Lite
with a VGA cable.

To switch to the external display device or simultaneous
display, press the <Fn> + <F3> hotkey combination.

Insert a Memory Stick, Memory Stick Pro, MMC, and SD
memory card following the direction indicated on the card to
exchange files.

Getting started6

Connect an earphone to the audio output jack to output
sounds.

Connect a microphone to the microphone input jack to record
sounds.

Access local area network (LAN) by connecting a network cable
to the LAN port of your Joybook Lite.

Getting started 7

Touring your Joybook Lite

(1)

(2)

(4)

(3)

(7)

(5)

(6)

Front view

No. Front components

(1) Built-in webcam

(2) LCD (Liquid Crystal Display) panel

A built-in webcam that allows you to capture still
images, record videos, and chat online. For
details, refer to "Using the built-in webcam" on

page 20.

(3) Keyboard

(4) Indicators

Refer to "Indicators" on page 12 for details.

(5) Touchpad

Touring your Joybook Lite8

Refer to "Using the touchpad" on page 13 for
details.

(6) Built-in microphone

Receives sounds and voices for recording.

(7)

Power button

Turns your Joybook Lite on or off.

Left side view

(1)

(2) (3)

(4)

No. Left-side components

(1) Power jack

Connects AC power supply to power the Joybook
Lite and charge the battery.

(2) 15-pin D-sub video jack

Connects external display devices, such as
monitors and projectors.

(3)

USB port

Connects peripherals such as mice, digital
cameras and MP3 players that use the USB 2.0
interface.

(4) Vents

Dissipate heat and keep your Joybook Lite at an
optimal temperature.

To prevent overheating, do not obstruct the vents. For

example, do not use the Joybook Lite in bed where a
blanket may inadvertently cover the vents and block
the airflow.

Touring your Joybook Lite 9

Right side view

(2)(1) (3) (4)

(5)

No. Right-side components

(1) Four-in-One memory card slot

For a Memory Stick, Memory Stick Pro, SD, or
MMC memory card.

(2) Audio output jack

Connects to an earphone/headset or external
speaker for playing the Joybook Lite audio.

(3) Microphone input jack

Connects to a microphone for recording sounds.

This jack is for 3.5mm analog audio plugs. It accepts

both mono and stereo plugs.

(4)

USB port

Connects peripherals such as mice, digital
cameras and MP3 players that use the USB 2.0
interface.

Touring your Joybook Lite10

(5)

LAN (Local Area Network) port (RJ-45

connector)

Allows the Joybook Lite to connect to a 10/
100Mbps fast Ethernet 100BASE-T network.

Please be careful to avoid plugging a RJ-11 phone

cable connector in the RJ-45 port. This will damage
the LAN port. They look similar, but the RJ-45
connector is wider than the RJ-11 connector, and has
more conductors.

Bottom view

(1)

(2)

No. Bottom components

(1) Battery pack

Supplies power to the Joybook Lite when external
power is not connected.

(2) Battery retainers

Secure the battery in place.

Touring your Joybook Lite 11

Indicators

(1) (2)

(3)

(4)

(3)

Battery indicator

• When the battery is charging, it flashes in amber.

• When the battery is fully charged, it lights up in
green.

• When the battery is in use, the light goes off.

• When the battery is running low, it flashes in red.

No. Indicators

(1)

(2)

Touring your Joybook Lite12

Hard disk activity indicator

Flashes in white when the Joybook Lite is
accessing data in the hard disk.

Wireless LAN (WLAN) indicator

• When WLAN is turned on, it lights up in white.

• When WLAN is turned off, the light goes off.

(4)

Power button indicator

• When the system is on, it lights up in white.

• When the system is in Sleep mode, it flashes in
white.

• When the system is off or in Hibernation mode,
the light goes off.

Using your Joybook Lite

(1)

(2)

(3)

Using the touchpad

No. Component Function

(1) Touchpad Moves the pointer, selects or

activates items on the screen.

The touchpad with its buttons is a pointing device that
functions as an optional external mouse, which can perform
navigation, scrolling and selection functions. The components
of the touchpad are described as follows.

(2) Left touchpad

button

(3) Right touchpad

button

• To use the touchpad as an optional external mouse, press the
left and right touchpad buttons, which provide the same click
functions as an external mouse does.

• To move the pointer, place your finger with slight pressure on
the touchpad and move in the direction as desired.

• Do not use a pen, pencil, or marker on the touchpad. Use
only your fingertip.

• To set the touchpad preferences in Windows 7, select Start >
Control Panel > Hardware and Sound > Mouse.

Equivalent to the left button of
an optional external mouse.

Equivalent to the right button
of an optional external mouse.

Using your Joybook Lite 13

Function Left

touchpad
button

Right
touchpad
button

Touchpad

Select Click once. -- Tap once.

Execute Click twice

quickly.

Drag Click once

and hold the
item, and
then use
your finger
on the
touchpad to
drag.

-- Tap twice
quickly.

-- Tap twice
quickly and
hold the
item, and
then move
your finger
on the
touchpad to
drag.

Display

-- Click once. -­the
contextual
menu

• The touchpad is a pressure sensitive device that requires
proper care to avoid damage.

• Do not rest heavy objects on the touchpad or its buttons.

• Do not scratch the touchpad with sharp-pointed objects or
your fingernails.

Using your Joybook Lite14

Using the keyboard

Function hotkeys

You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the
<Fn> (Function) key at the lower left corner of the keyboard, and then press the desired hotkey.

The appearance of the keyboard legend may vary depending on the country/region of your purchase.

Using your Joybook Lite 15

Function hotkey Description Function hotkey Description

<Fn> + <F1> Puts your Joybook Lite into Sleep mode. <Fn> + <F2> Enters I-Powerxross mode.

<Fn> + <F3> Switches display between your Joybook

Lite and an external display device (such
as a monitor or projector), or allows

<Fn> + <F4> Switches WLAN on or off. The

status is indicated by the on­screen display.

simultaneous display.

Make sure an external display device (such

as a monitor or projector) has been
connected to your Joybook Lite properly
before using this hotkey combination.

<Fn> + <F6> Activates or deactivates the touchpad. <Fn> + <F7> Activates or deactivates webcam.

<Fn> + <F8> Activates or deactivates the speakers. <Fn> + <F9> Decreases volume.

<Fn> + <F10> Increases volume. <Fn> + <F11> Decreases screen brightness.

<Fn> + <F12> Increases screen brightness.

Using your Joybook Lite16

Windows key shortcuts and other keys

You can access features of the Windows operating system quickly using Windows key combinations. To use the shortcut combinations,
press and hold the Windows key, and then press the other shortcut key.

Function hotkey Description Function hotkey Description

+ <R>

+ <E>

Windows key

Provides quick access to the

Start menu.

Activates the

Run dialog

box.

Opens the

My Computer

window for browsing disks

+ <M>

<Shift> + + <M>

Minimizes all open windows that
contain

Minimize buttons.

Cancels minimization of all
windows.

and files.

Function hotkey Description Function hotkey Description

<Alt> + <Tab> Switches between windows.

Application key

Provides the same function as the
right touchpad button, displaying a
contextual pop-up menu.

<Num Lk> Activates or deactivates the

numeric keypad.

The status is indicated by

the on-screen display.

<Caps Lock> Capitalizes all text entered.

The status is indicated by the on-

screen display.

Using your Joybook Lite 17

Using built-in wireless connectivity (select models only)

With the built-in wireless connectivity of your Joybook Lite, you
can access other wireless network enabled devices (such as
Access Point network stations, Notebook computers, Personal
Digital Assistants, or digital projectors) wirelessly without the
constraints of network cables.

To connect with a Local Area Network (LAN) at home or in the
office, you need the details of an access point, which serves as an
air station to make transmission possible. Outdoors in places
such as in coffee shops or library, you can inquire the service
personnel about an account.

• Wireless LAN (WLAN) is available on select models.

• WLAN connectivity has limited range, depending upon the
equipment being used, the chosen frequency band, radio­wave interference, and the physical landscape (including
building structure). Circumstances will vary depending upon
your particular situation.

Connecting to a wireless network

1. Make sure you are located within the wireless network
service area.

2. Press the <Fn> + <F4> hotkey combination to turn WLAN
on or off. When WLAN is turned on, the indicator lights up
in white. The status is indicated by the on-screen display.

3. Click on the WLAN icon (Windows 7) in the
notification area located at the lower right corner of the
desktop. A list of available wireless networks will be
displayed.

4. Choose a network and then click Connect. If security
authentication is not required by the network you are using,
there will be a successful message showing that you have
connected to the network.

• To connect to some networks that require security
authentication, you may have to undergo another
authorization process and enter username and password.
For details, please consult your network administrator.

• For more information, refer to Start > Help and Support in
Windows 7.

(Windows 7)

Using your Joybook Lite18

• For data security, it is strongly recommended to connect to
security-enabled wireless networks whenever possible.

• When travelling by air, please be sure to turn off wireless
networking to avoid any possible risks to flight safety.

There is another way for the Joybook Lite to connect with a
network. See "LAN (Local Area Network) port (RJ-45

connector)" on page 10.

Using your Joybook Lite 19

Using the built-in webcam

Your Joybook Lite comes with a built-in webcam on the inside
top of the lid, above the screen. With the webcam, you can
capture still images, record videos, and chat online.

Activating WebCam Companion 3

To launch "WebCam Companion 3", select Start > All

Programs > ArcSoft WebCam Companion 3 > Launch
Utility.

You can install a free instant messaging program provided to
start video chat online, or activate "WebCam Companion 3" by
clicking

Launch Arcsoft WebCam Companion.

Network connection is required to install or activate a free
instant messaging program.

Using your Joybook Lite20

Using WebCam Companion 3

"WebCam Companion 3" features four modules below that
helps you get the most out of your webcam.

•

Capture: allows you to capture still images and record videos

from the webcam.

Masque: morphs your face with another face using the select

•
template.

•

Photo Booth: allows you to choose different layouts for your

photos and customize them.

•

Edit: allows you to browse and edit previously captured

images or recorded videos. You can upload the video clips to
You Tub e as we ll.

Options and settings in the Main menu screen differ by module.
For more information, refer to Help topics in "WebCam

Companion 3", by clicking (at the upper right
corner) >

Application Help, or pressing the <F1> key.

Switching to different modules

On the top left corner of the Main screen in any module, there
are two icons that allow you to switch to another module easily.

returns to the Home screen to select other modules.

shows the current module. To switch to
another module, click the arrow to display other modules, and
select a desired one.

Capturing still images or recording videos

1. Launch "WebCam Companion 3" as instructed in

"Activating WebCam Companion 3" on page 20.

2. Select the

3. On the

tasks.

Capture module from the Home screen.

Capture preview screen, you can do the following

Take Picture: captures still images from the

•
webcam.

•

Burst: captures multiple images in quick

succession. The number of images to be captured in

each burst can be defined in (

Record Video: begins capturing video from your

•
webcam.

Settings).

Using your Joybook Lite 21

By default, image and video files are saved under My

Documents > WebCam Media > Capture.

• The “Burst” and “Record Video” functions are available when
the snapshot resolution is set to 640 x 480 pixels or lower.

• The snapshot resolution is set to 320 x 240 by default. To
change the setting, click the arrow next to the resolution and
select from the drop-down list.

• You can preview the captured images in the thumbnails area.

Photo Booth

You can select and personalize the select frames added to your
pictures.

Photo Booth module provides you with the pose detection

The
function that detects your movement and take pictures
automatically once you hold the pose. To activate this function,

click .

The background affects picture clarity and light level, and the
resultant image quality.

Using the Masque function

The Masque module morphs face with another face. The
program detects your eyes, nose, and mouth, and applies them
to the template you have selected.

1. Launch "WebCam Companion 3" as instructed in

"Activating WebCam Companion 3" on page 20.

2. Select the

3. Select a template from the left. You can create a new one or
modify an existing template as well.

4. Both the select template and the picture that will be taken are
displayed. Adjust the distance between your face and the
webcam until the webcam detects your eyes, nose, and
mouth by showing 4 red dots in your picture.

5. Click .

By default, the morphed picture is saved under

Documents > WebCam Media > Masque.

Using your Joybook Lite22

Masque module from the Home screen.

My

You can manually take a picture by clicking .

By default, framed pictures are saved under

WebCam Media > Photo Booth.

My Documents >

Video chat

To chat online, select to install or activate a free instant
messaging program as instructed in "Activating WebCam

Companion 3" on page 20. Follow the on-screen instructions to

complete the installation.

Using Magic-i Visual Effects

"Magic-i Visual Effects" automatically launches with the
"Capture", "Masque", "Photo Booth" modules, and "Chat"
function of "WebCam Companion 3". You can use "WebCam
Companion 3" with "Magic-i Visual Effects" to enhance the
capture and video chat experience. Use a rich set of effect
templates to make images and video chat fun and entertaining.

"Magic-i Visual Effects" is available when the resolution is set
to 320 x 240 pixels or lower. Refer to "Adjusting resolution" on

page 23 for setup.

Before you start using "Magic-i Visual Effects", click and
input the values to change the settings appropriately by
dragging the scroll bars. You can also click
and the program will set the calculated values automatically.
Available settings may vary by module.

When the settings are complete, you are ready to use "Magic-i
Visual Effects" by selecting desired options from the left,
including

Theme, Avatar, Enhance, and Masque. For details, click

(at the upper right corner) to read the Help file.

Face Tracking, Digital Zoom, Filter, Frame,

Auto in each setting

Adjusting resolution

When the CPU performance is low, you may need to adjust the
resolution to make 'Magic-i Visual Effects' run correctly. Please
change the default resolution "320 x 240 (QVGA)" to a lower
one. You can select "176 x 144 (QCIF)" or "160 x 120 (SQVGA)".

Using SRS on Windows 7

You can enable or disable SRS TruSurround HD and CS
Headphone technologies in the settings dialog box:

1. Click the arrow icon in the taskbar to expand the
notification area.

2. Click the Controls IDT Audio Settings icon.

Using your Joybook Lite 23

3. Then the settings dialog box appears. You can configure the
settings to meet different needs.

Using your Joybook Lite24

Using BIOS setup

BIOS (Basic Input/Output System) is a layer of software, called
firmware, that translates instructions from other layers of
software into instructions that the Joybook Lite hardware can
understand. The BIOS settings are needed by the Joybook Lite
to identify the types of installed devices and establish special
features.

BIOS settings are specific to your Joybook Lite hardware. Do
NOT change existing BIOS settings unless you are sure they
need to be changed, and are aware of the consequences. Any
incorrect BIOS settings may degrade the performance,
operation and functionality of your Joybook Lite.

For latest BIOS updates, visit http://www.benq.com/support/.

When and how to use BIOS setup

You need to use BIOS setup when:

• You see an error message on the screen requesting you to run
BIOS setup.

• You want to restore the factory default settings.

• You want to modify some specific settings according to the
hardware.

• You want to modify some specific settings to optimize system
performance.

• The BIOS setup screen shown in this chapter is for your
reference only. The actual items or settings on your Joybook
Lite may differ.

• The BIOS setup program may have been updated after the
publication of this manual.

• The settings you select in your operating system might
override similar settings in BIOS setup.

To run BIOS setup, press the <Del> key immediately when the
BenQ logo appears on the screen during system startup. The
logo shows up on the screen for only a few seconds, so you must
press the <Del> key at the time.

Using BIOS setup 25

The BIOS setup main screen will appear as follows.

Security

BIOS SETUP UTILITY

v02.61 (C) Copyright 1985 - 2006, American Megatrends, Inc.

Boot ExitAdvancedMain

Info

BIOS VERSION

1.01

EC VERSION

09/15/10

1.00

BIOS Information

System Information

Select Screen

Select Item

General Help

Save and Exit

Exit

Build Date

Speed 1800MHz

Manufacturer

BenQ

Product Name

Joybook Lite 127

Processor

Intel (R) Atom (TM) CPU D425 @ 1.80GHz

F1

F10

ESC

:
:
:

:

:
:

Navigating the BIOS setup screen

Keyboard information can be found on the right column of the
screen. A brief description of keyboard usage is listed below:

Key Function

The BIOS setup screen can be divided into three areas:

• On the top line is the menu bar containing the titles of
available menus. Each menu title contains a specific menu.

• The center left column of the menu contains information

• The right column of the menu provides:

regarding the current settings of the system. If you open a pull­down menu and select an item that provides multiple options,
the left column will display a submenu where you can make
further selections.

• Help information about the current menu selected.
When a menu item is highlighted, more detailed
information is given.

• Keyboard instructions for moving around and making
selections.

Using BIOS setup26

Left and right

Selects a menu title.

arrow keys (I, J)

Up and down

Selects an item or option.

arrow keys (K, L)

Enter • Displays the sub-menu when an

item with the arrow sign is
selected.

• Opens or closes the option
window when an item is selected.

Tab Jumps from one item to another.

Esc • Exits BIOS setup.

• Returns to the previous menu if
in a sub-menu.

• Closes the options window if one
is open.

Info menu

The Info menu contains the information about the firmware,
processor and system memory.

BIOS VERSION: provides the BIOS verison.

•

• EC VERSION: provides the EC verison.

Build Date: provides the BIOS build date.

•

Processor: provides the processor type.

•

•

Manufacturer: provides the manufaturer name.
Product Name: provides the product name.

•

Main menu

The Main menu countains other basic information about
system.

System Date: allows you to set the system date. Use <Enter>,

•
<Tab> or <Shift>+<Tab> to select a field.

•

System time: allows you to set the system time.
Configure SATA as: offers you two SATA configuration

•
options of AHCI or IDE.

Advanced menu

The Advanced menu contains advanced settings of the system.

If you are not familiar with the items in the Advanced menu,
you are advised to keep the default. Setting values incorrectly
may cause system malformation.

Execute-Disable Bit Capability: When this item is disabled,

•
you can force the XD feature flag to always return 0.

Security menu

The Security menu contains the security settings, which
safeguard your system against unauthorized use.

Do NOT set the BIOS security password without having
memorized it or written it down and stored it with your Joybook
Lite warranty documentation. Should you happen to forget or
mislay the password once set, you will be greatly
inconvenienced in gaining subsequent access to your
Joybook Lite.

•

Change Supervisor Password: This set of password

controls the system supervisor's access to the whole BIOS
setup utility. When typing the password, first make sure Num

Lock is off, and then type your password in the entry field and
press <Enter>. Confirm your password by typing it again and
pressing <Enter>.

Boot menu

The Boot menu contains the boot configuration settings of the
boot device. A list of boot devices will be displayed.

• Use <K> or <L> to select a device, and then press <+> to
move it up or <-> to move it down.

• To select a boot device manually, press the <F11> key when the
BenQ logo appears on the screen during system startup. The
Boot Menu will appear. Use <K> or <L> to select a device, and
then press <Enter> to confirm.

Exit menu

The Exit menu displays ways of exiting BIOS setup. After
finished with your settings, you must save and exit so that the
new settings can take effect.

Using BIOS setup 27

• Save Changes and Exit: saves the changes you have made
and exits BIOS setup. After finishing with your settings, you
must save and exit so that the new settings can take effect.

•

Exit without Saving Changes: exits BIOS setup without

saving the changes you have made.

•

Discard Changes: doesn’t save the changes you have made.

• Load Optimal Defaults: loads the default values for all the
items in the BIOS setup utility.

It is recommended that you go into BIOS to load manufacture
defaults, whenever you have installed new hardware
components.

Using BIOS setup28

Recovering your system using QDataTrove

• QDataTrove works on factory-installed Windows operating
systems only.

• It is strongly recommended to create Factory Recovery DVD
immediately once your Joybook Lite is ready for use. Refer
to "Creating a Factory Recovery CD/DVD" on page 33 for
details.

Introduction to QDataTrove

Your Joybook Lite may come pre-installed with QDataTrove
depending on your purchased model. QDataTrove is an
application that allows you to back up your system, restore your
system, or burn system image and bundled applications/drivers
into discs. In QDataTrove, the following three functional
modules are available:

Back up: This function allows you to back up your system

•
drive into a single image file, back up your system drive into
discs, or manually create a restore point. For details, refer to

"Backing up your system" on page 30.

•

Restore: This function helps you recover your system with

factory default system image or your own backup system
image, when the system is abnormal or damaged. It also allows
you to restore your system from a restore point, or reinstall
bundled applications and drivers. For details, refer to

"Restoring your system" on page 32.

•

Create Discs: This function allows you to create recovery

discs from factory default system image or your own backup

system image. It also allows you to back up all bundled
applications and drivers into a disc. In addition, you can create
a bootable USB flash disk. For details, refer to "Creating

recovery discs or Application and Driver DVD" on page 33.

• For the reasons below, you may not be able to restore your
system using QDataTrove:

a. On your Joybook Lite, the hidden partition in which

the QDataTrove files are saved has been changed.

b. Your operating system is not pre-installed by the

manufacturer.

You can use the Factory Recovery CD/DVD created (page

33) to restore the system. If you do not have the Factory

Recovery CD/DVD, please contact the BenQ Customer
Service for assistance. Extra charge may be required if
necessary.

• QDataTrove is not intended for backing up personal files, so
it cannot help you recover a personal file that has been
damaged or deleted. You should regularly back up your
personal files and important data using a backup program.

• System recovery is a data destructive process. It is strongly
recommended to back up all important data and applications
prior to performing the operation.

• Make sure your system is connected to AC Power before
using QDataTrove.

Recovering your system using QDataTrove 29

How to launch QDataTrove

You can launch QDataTrove either from Windows
Preinstallation Environment (Windows PE), or Windows 7.

Launching QDataTrove from Windows PE only allows you to
access partial functions of QDataTrove. To utilize the full
functionality of QDataTrove, launch this application from
Windows 7 instead.

Launching QDataTrove from Windows PE

1. Start your Joybook Lite.

2. During system startup, press the <Alt> + <F10> keys when
you see "Press Alt + F10 to enter QDataTrove 3..." on the
upper left part of the screen.

3. After launching QDataTrove, click the

Create Discs tab to perform the desired operation.

Launching QDataTrove from Windows 7

1. Start your Joybook Lite and boot into Windows 7.

2. Click

3. After launching QDataTrove, click the

Start > All Programs > BenQ > QDataTrove. In the

QDataTrove folder, click QDataTrove to launch the

application.

User Account Control window may pop up asking

A
whether you want to run QDataTrove, you need to click
in order to proceed.

Create Discs tab to perform the desired operation.

Back up, Restore, or

Yes

Back up, Restore, or

Using QDataTrove in Windows 7

Backing up your system

• Make sure your system is connected to AC Power before
performing the operation.

• A backup file will occupy a large amount of disk space, so
make sure there is sufficient free space first. The amount of
required space depends on the amount of used space on the
C: drive.

Backing up your system into a single file

QDataTrove allows you to back up your system drive (C: drive)
into a single image file, by saving it as a Windows Imaging
Format (WIM) file. It makes an exact copy of your entire system
drive (C: drive), including the operating system, installed
software programs, registry settings, etc. To perform the
operation, follow the steps below:

By default, backup files will be placed under "D:\BenQ
User\System Drive", so make sure your D: drive has sufficient
free space.

1. In QDataTrove, click the

2. Click the button to select

Backup to File

3. A

Save As window pops up. Use the default file name or

specify a preferred file name, and then click
system backup file.

.

Back up tab.

System Drive Backup -

Save to create a

Recovering your system using QDataTrove30

4. A confirmation message appears. To proceed with the
operation, click

Yes.

5. Follow the remaining on-screen instructions to complete the
operation.

Backing up your system into a disc

QDataTrove allows you to back up your system drive (C: drive)
into CD/DVD discs. It makes an exact copy of your entire
system drive (C: drive), including the operating system,
installed software programs, registry settings, etc. To perform
the operation, follow the steps below:

1. In QDataTrove, click the

2. Click the button to select

Backup to Disc

3. A confirmation message appears. Click
Joybook Lite, and it will enter Windows PE automatically to
make a system backup image.

4. After backup finishes, the system will boot into Windows
automatically. A

Create User Recovery CD/DVD window

appears on the screen.

a. Select a disc type from the

menu.

Back up tab.

System Drive Backup -

.

Yes to restart your

Disc Category drop-down

b. Click

• To use this function, your Joybook Lite must come with a CD/

• The disc types (CD/DVD) and ability (reading/recording) of

• The required number of discs may vary depending on the

• If you want to back up the system to a USB flash disk, see

OK to proceed.

DVD burner. If your model does not come with a CD/DVD
burner, use an external CD/DVD burner instead.

the optical drive may vary depending on your purchased
model.

size of your system image.

"Creating bootable USB flash disk" on page 35.

5. Follow the remaining on-screen instructions to complete the
operation.

Creating a restore point

Restore Points are the earlier states of your Joybook Lite's system
drive created by System Protection featured in Windows System
Restore. By default, restore points are created at specific
intervals and before significant system events, such as before
installing a new software.

Should your system become unstable or encounter unexpected
loss of data, you can then try to restore your system drive to its
previous state from a list of restore points.

For more information about System Protection, refer to Start >
Help and Support in Windows 7.

QDataTrove allows you to access

Backup and Restore Center

in Windows, and manually create a restore point whenever
needed. To perform the operation, follow the steps below:

1. In QDataTrove, click the

Recovering your system using QDataTrove 31

Back up tab.

2. Click the button to select Create a Restore Point.

3. To create a restore point manually, click the
button and follow the remaining on-screen instructions to
add a new restore point.

Restoring your system

The Restore feature helps to bring your Joybook Lite back to its
factory default settings or to an earlier state. In order to restore,
you need to back up your system drive, or create a restore point
first.

Should your system become unstable or damaged, try to recover
your system with the restore solutions provided in this
functional module.

Restoring your system to factory default settings

QDataTrove allows you to restore your system drive (C: drive) to
the factory default configuration.

1. In QDataTrove, click the

Restore tab.

Restoring your system to your own backup system image

QDataTrove allows you to restore your system drive (C: drive) to
a previous state with your own backup system image.

To perform this operation, a backup system image file is
required. For details about making your own backup system
image, refer to "Backing up your system into a single file" on

page 30 or "Backing up your system into a disc" on page 31.

1. In QDataTrove, click the

2. Click the button to select

Backup Image

3. An

Open dialog box appears. Browse to select a backup

.

system image, and then click

4. A confirmation message appears. To proceed with the
operation, click

Yes .

5. Follow the remaining on-screen instructions to complete the
operation.

Restore tab.

Full System Restore -

Open.

2. Click the button to select

Factory Default Settings

Full System Restore -

.

3. A dialog box asking whether you wish to adjust the size of
disk partition appears.

• If you select "Yes", all programs you installed or data you
saved on both the C: drive and the D: drive will be erased.

• If you select "No", all programs you installed or data you
saved on the C: drive will be erased. However, data on the
D: drive will not be affected.

4. Follow the remaining on-screen instructions to complete the
operation.

Recovering your system using QDataTrove32

Restoring your system from a restore point

QDataTrove allows you to restore your system drive (C: drive) to
previous states by restoring from a list of restore points (if
available).

To perform this operation, a restore point is required. For
details about manually creating a restore point, refer to

"Creating a restore point" on page 31.

1. Click the button to select
.

Point

Restore from a Restore

2. A System Restore wizard then appears on the screen.
Follow the step-by-step on-screen instructions to complete
system restore.

For more information about System Restore, refer to Start >
Help and Support in Windows 7.

Reinstalling bundled applications and drivers

QDataTrove allows you to reinstall the applications and drivers
that are bundled with the Joybook Lite you purchased.

1. Click the button to select

and Drivers

.

Reinstall Applications

2. You can perform the following tasks on the main screen that
appears.

• Install drivers.

• Install applications.

• View information about the applications and drivers
that are bundled with your Joybook Lite.

3. Follow the remaining on-screen instructions to complete the
operation.

Creating recovery discs or Application and Driver DVD

To use this function, your Joybook Lite must come with a CD/
DVD burner. If your model does not come with a CD/DVD
burner, use an external DVD burner instead if you wish to
create discs.

Depending on your purchased model, your Joybook Lite may
come with bundled applications and software programs. If you
intend to use discs to restore your system and reinstall the

bundled applications and software programs that came with
your Joybook Lite, insert the recovery discs and the Application
and Drivers DVD created using QDataTrove into the optical
drive of (or connected with) your Joybook Lite, and follow the
on-screen instructions.

QDataTrove allows you to create the following important discs
for your system:

• Recovery discs:

• Factory Recovery CD/DVD

• User Recovery CD/DVD

• Application and Driver DVD

• Bootable USB flash disk

Creating a Factory Recovery CD/DVD

You can use QDataTrove to create a recovery disc that includes
factory default system image, and a disc that includes
applications and drivers that are bundled with your Joybook
Lite.

Important:

It is strongly recommended to create Factory Recovery DVD
immediately once your Joybook Lite is ready for use.

1. Click the button to select

CD/DVD

.

2. Select a disc type from the
menu. Click

OK to proceed.

3. Insert a blank disc when prompted to do so, and then click

Yes.

4. Select your preferred burning speed, and then click

Recovering your system using QDataTrove 33

Create Factory Recovery

Disc Category drop-down

OK.

5. The disc burning process starts. A Create Factory

Recovery CD/DVD window appears on the screen and

displays the current status.

5. The disc burning process starts. A Create User Recovery

CD/DVD window appears on the screen and displays the

current status.

Please note that the burning process cannot be interrupted
once started.

6. Continue to create a factory default Application and Driver
DVD. Repeat Step 2 to Step 5 to complete the disc burning
process.

7. After disc burning finishes (the progress bar shows 100%
completion), click at the upper right corner of the

window to proceed.

8. Click

Exit > Yes to leave the application.

Store the discs in a safe place for future use.

Creating a User Recovery CD/DVD

You can use QDataTrove to create recovery discs that include
your own backup system image file.

1. Click the button to select

.

DVD

2. Select a disc type from the
menu, and then select the source of your system image file in

Source Image. Click OK to proceed.

3. Insert a blank disc when prompted to do so, and then click

Yes .

4. Select your preferred burning speed, and then click

Create User Recovery CD/

Disc Category drop-down

OK.

Please note that the burning process cannot be interrupted
once started.

6. After disc burning finishes (the progress bar shows 100%
completion), click at the upper right corner of the

window to proceed.

7. Click

Exit > Yes to leave the application.

Store the discs in a safe place for future use.

Creating an Application and Driver DVD

You can use QDataTrove to create a disc that includes
applications and drivers that are bundled with your Joybook
Lite.

1. Click the button to select

Driver DVD

.

2. Select a disc type from the
menu. Click

OK to proceed.

3. Insert a blank disc when prompted to do so, and then click

Yes.

4. Select your preferred burning speed, and then click

5. The disc burning process starts. A

Driver DVD window appears on the screen and displays the

current status.

Please note that the burning process cannot be interrupted
once started.

Create Application and

Disc Category drop-down

OK.

Create Application and

Recovering your system using QDataTrove34

6. After disc burning finishes (the progress bar shows 100%
completion), click at the upper right corner of the

window to proceed.

7. Click

Exit > Yes to leave the application.

Store the discs in a safe place for future use.

Creating bootable USB flash disk

You can use QDataTrove to create a bootable USB flash disk to
recover your system to the factory settings.

• With QDataTrove you can create bootable USB flash disks
only. Other USB storage devices are not recommended for
the operation.

• The minimum capacity of your USB flash disk is 8GB. The
required space may vary depending on the size of your
system image.

1. Connect a USB flash disk to your Joybook Lite.

Store the USB flash disk in a safe place for future use.

For more information about how to use QDataTrove, refer to
the online help.

2. Click the button to select
.

Disk

Create Bootable USB

3. Select a connected USB flash disk from the USB device drop-

down menu. Select the USB flash disk carefully if you have
more than one USB flash disk connected to your Joybook
Lite at the same time. All the data stored on the one used for
bootable USB flash disk will be erased.

4. If there is sufficient space on the select USB flash disk, you

can click

OK to proceed.

5. Wait for the bootable USB flash disk to be ready (the

progress bar shows 100% completion), and then click at
the top right corner of the window to proceed.

6. Click

Exit > Yes to leave the application.

Recovering your system using QDataTrove 35

Protecting your Joybook Lite from viruses and other security threats

Your Joybook Lite may come pre-installed with an anti-virus
software, which can help you avoid unexpected destruction of
your precious data in the Joybook Lite and keeps your privacy
against any unauthorized access from other computers.

The anti-virus software protects your computer against Internet
threats, such as viruses, Spyware, hackers, and spam. In
addition, you can secure your personal information, block
unwanted web sites, and check e-mail for viruses.

However, we would still recommend that you back up your data
regularly on CDs, DVDs, or other external storage device, since
the anti-virus software may not be able to intercept all existing
and new viruses, which may lead to destruction of all or some of
your data in the Joybook Lite.

For more information about how to use the anti-virus software
installed, refer to the online help that comes with the software.

Furthermore, it is also recommended to set Windows to
automatically install important updates for your Joybook Lite.
Important updates can bring you significant benefits, such as
improved security and reliability.

For more information about how to use Windows Update, refer
to Start > Help and Support in Windows 7.

Recovering your system using QDataTrove36

FAQ and troubleshooting

The chapter describes situations that you may encounter during
use of the Joybook Lite, along with basic troubleshooting steps.
If you are not able to resolve the issue, contact a nearest BenQ
service center for assistance immediately.

Battery and power

How long should I charge the battery for the first time?

The length of the charging time may vary. When the amber light
of the battery indicator goes off, it means that the battery is fully
charged.

Alternatively, check the battery icon in the notification area
located in the lower right corner of the desktop to see if the
battery is fully charged.

My Joybook Lite won't start up with the battery inserted. What
should I do?

• Make sure the battery is properly inserted.

• Make sure the battery is fully charged. If this does not work,

consult your BenQ dealer.

What should I do with the battery if I will not use my Joybook
Lite for a long time?

Recharge the battery or discharge it to about 40% full, and then
store it in a dry place at about 15°C to 25°C. Extremely high or
low temperature will shorten the battery life.

The battery icon in the notification area on my Joybook Lite
suggests that the battery is fully charged. However, when I check
it from the Power Manager in Windows, the battery level is only
about 95%-99%. Why?

It is the result of the battery protection design of your Joybook
Lite. When the battery indicator on your Joybook Lite goes off,
it means that the battery has reached a saturated voltage:
95%~99%. At this moment, the voltage difference detected by
your Joybook Lite is very small, so it will reduce the charging
current to prevent overcharging the battery with excess current
or voltage, which will damage the battery. Moreover, in order to
protect the battery from exposing to high voltage and current
for a long time during charging, the battery has been equipped
with a protection circuit that will charge the battery at low
current in the final phase.

FAQ and troubleshooting 37

How come my notebook is not fully charged even after a full
night charge?

Make sure the Joybook Lite is receiving power. Is the power cord
plugged in correctly? If the battery is installed in the Joybook
Lite and it is properly connected to an AC outlet, check if the
battery meter icon is showing a charge sign. If this does not fix
the problem, then the battery, the power source in your Joybook
Lite, or the AC power cord may be defective. Consult your BenQ
dealer for help and maintenance.

What should I do if the battery gets hot in my Joybook Lite?

Take the battery out and let it cool down for a while. If the
problem persists when the battery is inserted again into your
Joybook Lite later, the battery could be defective and it may need
to be replaced. Consult your BenQ dealer for help and
maintenance.

I have pressed the Power button, but my Joybook Lite cannot
start up.

Check the Power button indicator.

• If it is not lit up, your Joybook Lite is not being supplied by
power, either from an external power source via the power
adapter or from the battery pack. Make sure you have
connected the power adapter correctly to the power jack of
your Joybook Lite and a working electrical outlet, so the
battery can start charging.

• If the Power button indicator lights up in blue, the
Joybook Lite is being supplied normally with power,
meaning that the problem lies elsewhere.

• If you have added or replaced any hardware, such as a
memory module, check if it has been installed
correctly.

• It is possible that certain operating system files are
damaged or missing. If so, you may need to back up all
your data first, and then recover your system. Refer to

"Recovering your system using QDataTrove" on page
29 for details.

Why does the battery on my Joybook Lite seem to last shorter
and shorter?

It is normal for Lithium-ion (Li-ion) batteries to decline in
capacity over time.

Connection

What is a Wireless LAN (WLAN)?

A WLAN is a type of Local Area Network (LAN) that uses high
frequency radio waves rather than wires to communicate and
transmit data among nodes. It is a flexible data communication
system implemented as an extension to, or as an alternative for,
a wired LAN within a building or campus.

I cannot connect to the Internet with the built-in network
interface on my Joybook Lite. Why?

Check if the network has a fixed MAC address. Contact your
network administrator for further solutions.

FAQ and troubleshooting38

When connecting to a local network, the connection is unstable.
Why?

The instructions below will guide you through the
troubleshooting process.

1. Click

2. Right-click

3. Double-click

4. The Properties window will pop up. Click the

5. Select the appropriate mode according to the settings of your

Start.

My Computer and select Properties >

Hardware > Device Manager.

Network adapters. When the name of the

network adapter of the Joybook Lite appears, double-click
on it.

Advanced

tab, and then click the

LAN service from the

and then click
If the situation persists, press the <Fn> + <F4> hotkey
combination to disable WLAN to reduce interference of
different network connection modes.

OK.

Speed & Duplex item on the left.

Value drop-down menu on the right,

• Make sure your wireless router or access point is broadcasting
the SSID. Refer to your wireless device's documentation for
enabling this broadcasting feature.

System

How should I resolve the "Low on Disk Space" or "Out of Disk
Space" error messages?

Windows uses disk space for operations, such as caching and
virtual memory. The Joybook Lite may not run reliably if the
free space of the hard disk drops under 100MB or 200MB. The
following instructions will help you free up the disk space.

1. Click

2. Right-click the hard disk icon and then select

3. Observe how much free space is on the hard disk.

4. To free up the space of your hard disk, click

Start > My Computer.

Properties.

Disk Cleanup

and follow the on-screen instructions to proceed.

I have a problem setting up wireless network.

Please follow the instructions below to resolve the problem:

• Have you enabled the WLAN function of the Joybook Lite?
Please press the <Fn> + <F4> hotkey combination to enable
WLAN.

• Click

Start > Control Panel > Network and Internet >
Network and Sharing Center. Double-click Wireless
Network Connections. Make sure the connection status is

connected and with appropriate signal strength. If you do not
see the connection status, make sure your wireless device is set
up correctly so your Joybook Lite can receive the signal.

How do I update the driver?

Please visit BenQ Online Service and Support
(http://www.benq.com/support/) to search for driver updates.

My system is running very slow. How can I improve the
performance?

System resources are the amount of memory and hard disk
space that your Joybook Lite can use, which may degrade over
time and affect the system performance. However, you can still
improve the system performance by using the methods below:

FAQ and troubleshooting 39

• Close all open programs not being used. Use software
programs that are absolutely necessary. Try running virus
scans and other tools when you are not using your Joybook
Lite. Closing software programs that are not necessary helps
your system performs more efficiently.

• Prevent background software programs from loading. As
software programs load the small icons in the notification area
located in the lower right corner of the desktop, they will be
running in the background and each one consumes valuable
system resources. You can follow the steps below to prevent
application programs from running when Windows launches:

1. Press + R to display the

2. Type "msconfig" in the

Run dialog box.

Open field. The system

configuration utility will appears.

3. Click the

Startup tab, and then uncheck any task that

is unwanted.

4. Click

Apply > OK. Restart your Joybook Lite.

• Remove programs from the Startup folder. Removing
programs from the Startup folder also helps prevent programs
from running when Windows starts up. To do so, follow the
steps below:

1. Right-click anywhere in the open area on the desktop
and select

New > Folder. Give the folder a name. This

folder will be used later.

2. Right-click the
folder named

window.

Menu

3. Double-click the

Startup folder.

Start button and then select Open. A

Programs will appear in the Start

Programs folder and then the

4. Right-click any icon in the folder and then select

Properties. The information about the icon will

appear.

5. You may decide if the program is necessary to be kept
in the

Startup folder. Select unwanted program icons,

right-click on them and select

Cut.

6. Close the open windows to return to the desktop.

7. Open the folder created in Step 1.

8. Select the
window. The icons that were cut from the

Edit and Paste commands in the folder

Startup

folder are now placed in the folder.

9. Restart the Joybook Lite. The programs removed from
the

Startup folder will no longer run when Windows

starts. However, you can still run them by double­clicking their icons in the folder created in Step 1.

• Empty the
files you no longer need from the
right-click the

Empty Recycle Bin.

Recycle Bin. You can free up disk space by clearing

Recycle Bin. To do so,

Recycle Bin icon on the desktop and select

• Delete temporary files and directories. This will increase the
disk space of your hard disk, and reduce the time Windows
takes to access the hard disk. It will also help solve problems
associated with spooling print job.

1. Close all running programs.

Start > All Programs > Accessories >

2. Click

System Tools > Disk Cleanup.

3. Check the types of files you want to delete (temporary
files are safe to delete).

4. Click

OK.

FAQ and troubleshooting40

• Use the Scan Disk and Defragment functions. The Scan Disk
function checks a hard disk for errors, while the Disk
Defragment function takes all the scattered bits of program
data and groups them back together in the front of the drive.

1. Click

2. Right-click the hard disk's icon and select

3. Click the

Start > My Computer.

Properties.

Tools tab and then the Check Now button.

4. Check all checkboxes in the dialog that follows.

5. Click

Start.

6. Restart your Joybook Lite. It may take a long time to
complete.

To r un Disk Defragmentation in Windows 7:

1. Close all running software programs.

2. Right-click the hard disk's icon and select

3. Click the

Tools tab > Deframent now (on Windows

Properties.

7) button.

4. Click the

Defragment disk (on Windows 7) button.

It may take a long time to complete.

If Disk Defragmenter start itself over and over, it means that
some hidden background software program is still accessing the
hard disk. Restart your Joybook Lite and try again.

USB devices quit working unexpectedly in Windows 7. Why?

This is because USB devices, such as cameras, scanners, or
printers, lose its connection and stop working unexpectedly.
Please follow the steps below to resolve the problem:

1. Click

Start.

2. Right-click

Hardware > Device Manager.

3. Double-click the

My Computer and select Properties >

Universal Serial Bus controllers branch

to expand it.

4. Right-click

Power Management

5. Deselect

save power.

USB Root Hub, and then click Properties >

.

Allow the computer to turn off this device to

6. Repeat Step 4 to Step 5 for each USB Root hub.

7. Click

OK, and then close Device Manager.

Why does the keyboard and/or palm rest get warm?

Typically, the Joybook Lite tends to be warm slightly. The
location of the hard disk is typically underneath the palm rest
and as a result, the palm rest gets warm. The location of the
processor is typically underneath the keyboard. And since the
heat rises, the keyboard may get warm slightly. Since your
Joybook Lite has a thermally controlled fan, when the CPU and/
or internal temperature of the Joybook Lite reaches a certain
temperature level, the fan is turned ON and stays ON until the
temperature drops to a pre-defined level.

There is no sound coming from the speakers.

Ver if y t he fo ll ow in g:

• The speakers may have been muted. Check the volume control
(speaker icon) in the notification area located in the lower
right corner of the desktop to see if the volume has been
muted. If so, please restore the volume.

• The speakers may have been turned off. Use the <Fn> + <F8>
hotkey combination to turn them on.

FAQ and troubleshooting 41

• The volume may have been set too low. Use the <Fn> + <F10>
hotkey combination to increase the volume.

• An earphone or external speakers may have been connected to
the audio output jack, turning off the Joybook Lite's built-in
speakers automatically.

Why is the hard disk capacity displayed by the OS different from
its nominated capacity?

You may have discovered that the capacity of a 10GB hard disk
becomes 9GB when displayed from the OS, and 20GB becomes
19GB, etc. The bigger the capacity, the bigger the difference. It is
because hard disk manufacturers and OS developers calculate
hard disk capacity in different ways. As a result, the nominated
capacity is different from the exact capacity displayed by the OS.

Calculation of hard disk
capacity by hard disk
manufacturers

1GB=1,000MB

1MB=1,000KB

1KB=1,000 bytes

Calculation of hard disk
capacity by OS
developers

1GB=1,024MB

1MB=1,024KB

1KB=1,024 bytes

Example of a 40GB hard disk:

Calculation by hard disk
manufacturers

40GB=40,000MB

=40,000,000KB

=40,000,000,000
bytes

Calculation by OS
developers

40GB=40,960MB

=41,943,040KB

=42,949,672,960
bytes

Exact capacity of a 40GB hard disk displayed in the OS:

40,000,000,000÷1024÷1024÷1024=37.2529 (GB).

Furthermore, when a hard disk is partitioned, the system will
reserve some space on the drive for system files. Therefore, the
total capacity of a hard disk displayed by the OS will never be the
same as its nominated capacity.

I hear noise when connecting an earphone to the Joybook Lite.

Ver if y t he fo ll ow in g:

• Connect the earphone to other devices, such as a radio to see if
you can still hear that noise. If the noise persists, the earphone
may be out of order.

• If you can hear the noise only when inserting, it is the result of
high instantaneous current. It is a normal phenomenon.

FAQ and troubleshooting42

How can I reduce the wearing of the screen hinge when I lift up
the lid of my Joybook Lite?

Please open/close the lid gently and slowly with both hands.
Apply force evenly on both hands to reduce hinge wearing and
prevent deformation or breaking of hinge due to uneven force.

What should I do if a program in Windows freezes?

If your system freezes, press the <Ctrl> + <Alt> + <Del> keys
simultaneously, click

Task Manager, click the Applications tab, and then click on

the application that freezes and click

Why is my Joybook Lite running so hot? Is it normal?

Yes. Because all the hardware is in such cramped quarters, it
tends to get hot. To prevent overheating, do not obstruct the
vents. For example, do not use the Joybook Lite in bed where a
blanket may inadvertently cover the vents and block the airflow.

Why does my Joybook Lite seem to turn off itself after a certain
period of inactivity?

This is the default setting of the Joybook Lite to conserve battery
power. The Joybook Lite is configured to use the power saving
feature. You can go to

and Maintenance

power plan.

Start Task Manager. Under Windows

End Task.

Start > Control Panel > Performance

> Power Options to select your preferred

Should I drain the battery of my Joybook Lite every time before
charging to retain its capacity?

No. Your Joybook Lite comes with an Lithium-ion (Li-ion)
battery pack. This is one of the newest cell types available. It is
also the lightest battery type currently available on a commercial
basis and can provide more power than other main cell types.
There are no known problems of memory effect with this
battery type and it is the easiest battery type to be maintained.

Display

There is nothing visible on the screen.

Check the Power button indicator.

• If it is not lit up, no power is being supplied to the Joybook
Lite. Connect the power adapter and restart the Joybook Lite.

• If it blinks in amber, the Joybook Lite has entered Sleep mode
in order to conserve power. You can press the Power button to
resume from Sleep mode.

• If it lights up in blue, the Joybook Lite is being supplied
normally with power. There are two possible causes for the
problem.

• The screen's brightness may have been set too low. Use
the <Fn> + <F12> hotkey combination to increase the
brightness.

• The display may have been switched to use an
connected external display device. Use the <Fn> +
<F3> hotkey combination to switch the display back to
the Joybook Lite or to use simultaneous display.

FAQ and troubleshooting 43

When I connect the Joybook Lite to an external monitor, the
display is abnormal.

The instructions below will guide you through the
troubleshooting process.

• Use the <Fn> + <F3> function key combination to make
external video signal enabled.

• Refer to the user manual that came with the external monitor
to check the settings.

• Connect the VGA cable to the Joybook Lite and reboot the
system. If there is no display on the external monitor after
system reboot, connect the Joybook Lite to a standard VGA
monitor, and wait until you can see things properly on that
VGA monitor. Then, connect the target display to the Joybook
Lite again.

How can I judge if my LCD panel is out of order and what
should I do if this happens?

If your Joybook Lite cannot display images at the default
resolution, please visit the BenQ web site to download and
update the latest Joybook Lite display drivers.

Contact your BenQ dealer if you encounter the following
situations:

• The screen flickers when the system starts up normally.

• Fonts displayed on the screen are unclear and strange codes
appear.

• There is no display when the hard disk is running normally.

• Colors on the screen are strange and turn into white.

• Vertical or horizontal lines appear on the screen.

• When playing a media file using Windows Media Player, the
frame speed is abnormal.

• The sound changes while the screen remains the same when
playing games.

FAQ and troubleshooting44

Cleaning and battery maintenance

Battery maintenance

1. Fully charge/discharge battery up to 4 cycles before
achieving full capacity of a new battery.

2. Fully discharge and then fully charge the battery every two to
three weeks for battery conditions.

3. Remove from the device and stored in a cool, dry, clean place
if the battery will not be in use for a month or longer and
recharge the battery after a storage period.

4. Do not short-circuit. A short-circuit may cause severe
damage to the battery.

5. Do not drop, hit or otherwise abuse the battery as this may
result in the exposure of the cell contents, which are
corrosive.

6. Do not expose the battery to moisture or rain.

7. Keep battery away from fire or other sources of extreme heat.
Do not incinerate. Exposure of battery to extreme heat may
result in an explosion.

8. Do not use power adapters other than the one provided with
the Joybook Lite.

9. Do not place the battery within reach of children.

10. Follow the local laws governing the disposal of batteries. As
far as possible, submit used batteries to be recycled.

11. Use of improper batteries, or attempting to disassemble a
battery, may result in explosions. Follow vendor
recommendations in using batteries of the identical or
equivalent type as replacements for worn-out batteries.

Cleaning your Joybook Lite

When cleaning the Joybook Lite, follow the steps below:

1. Turn off the Joybook Lite, disconnect the power adapter, and
remove the battery.

2. Use a damp cloth to wipe the outer surface of the Joybook
Lite. Do not apply liquid or spray cleaners directly on the
Joybook Lite.

3. Do not use cleaners containing alcohol or acetone. Instead,
use cleaning fluids specially formulated for LCD screens.

Cleaning and battery maintenance 45

Service and support

BenQ Joybook Lite Global Online Service

Welcome to BenQ Joybook Lite Global Online Service
(http://www.benq.com/support/). In order to ensure you an
enjoyable experience with your Joybook Lite, the following
supports are provided so you can get assisted whenever and
wherever you are.

•

Support: Here you can select the country/region you are

located in, and visit the specific support web site.

•

Knowledge Base: Contains answers to frequently asked

questions about the Joybook Lite as well as additional tips.

You can access
Service for answers and advice to your questions. You can also
obtain the information about the BenQ service stations in your
country.

The website layout and content may vary by region/country.

Contact Us to directly contact BenQ Customer

Joybook/Joybook Lite Overseas Regional Warranty (ORW) online registration

Register now to get free product news and latest information
about BenQ! To register, follow the steps below:

1. Refer to the illustration below to locate the 13-digit product
serial number on the bottom side of your Joybook Lite and
write it down.

Serial
number

2. Connect to http://service.benq.com/orw/joybook

3. Click

Register Now to begin with registration and follow

the instructions on the screen to proceed.

Service and support46

Appendix

General safety information

When setting up or operating your Joybook Lite, please pay
special attention to the following:

1. Keep this manual in a safe place for easy reference when
needed.

2. Make sure you follow all instructions and warnings related
to the system.

3. Place your Joybook Lite on a stable, level surface, and ensure
that the vents are not obstructed.

4. Do not expose your Joybook Lite to rain or excess humidity,
and keep it away from liquids (such as beverages, faucets,
and so on).

5. Do not expose your Joybook Lite to direct sunlight, and keep
it away from sources of heat (such as radiators, space heaters,
stoves, and so on).

6. Do not expose your Joybook Lite to heavy impacts or strong
vibrations. When closing the Joybook Lite, do not use
excessive force.

7. Do not use your Joybook Lite near a gas leak.

8. Do not store your Joybook Lite in environments where the
temperature is below 0°C or above 50°C, nor use your
Joybook Lite in environments where the temperature is
below 5°C or above 35°C. Otherwise system performance
will be adversely affected.

9. Do not use your Joybook Lite near water, for example near a
bathtub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.

10. Do not place the Joybook Lite in the vicinity of strong
magnetic fields.

11. Use an appropriate electrical outlet, and make sure no heavy
objects are placed on the power adapter.

12. The power adapter is a high-voltage component. Do not
attempt to repair it yourself. Should it become damaged,
please contact an authorized BenQ distributor or service
center.

Safety information about the battery

Caution: There is a high risk of explosion if the battery is
incorrectly replaced. Replace only with the same or equivalent
type recommended by the battery equipment manufacturer.
Discard used batteries according to battery manufacturer’s
instructions.

Appendix 47

Safety information about the

Disposal of Waste Electrical

power adapter

• Use only the power adapter supplied with your Joybook Lite.
Use of another type of power adapter will result in
malfunction and/or danger.

• Do not use the adapter in a high moisture environment. Never
touch the adapter when your hands are wet.

• Allow adequate ventilation around the adapter when using it to
operate the device or charge the battery. Do not cover the
power adapter with paper or other objects that will reduce
cooling. Do not use the power adapter while it is inside a
carrying case.

• Connect the adapter to a proper power source. The voltage
requirements are found on the product case and/or packaging.

• Do not use the adapter if the cord becomes damaged.

• Do not attempt to service the adapter. There are no service
parts inside. Replace the unit if it is damaged or exposed to
excess moisture.

and Electronic Equipment by
users in private households in
the European Union.

This symbol on the product or on the packaging
indicates that this can not be disposed of as
household waste. You must dispose of your waste
equipment by handing it over to the applicable take­back scheme for the recycling of electrical and
electronic equipment. For more information about
recycling of this equipment, please contact your city
office, the shop where you purchased the equipment
or your household waste disposal service. The
recycling of materials will help to conserve natural
resources and ensure that it is recycled in a manner
that protects human health and environment.

Appendix48

Declaration of Conformity

For the following equipment:
Type of E q uipment :

Notebook
Brand name or mark:

BenQ
Model designation(s)/Model no(s):

Joybook Lite U127 series; DH1202

Company name, address, telephone & fax no.

Name: BenQ Europe B.V.

Ekkersrijt 4130, 5692 DC Son Address:

The Netherlands

TEL/Fax: [phone]

is herewith confirmed to comply with the requirements set out
in the Council Directives on the Approximation of the Laws of
the Member States relating Electromagnetic Compatibility
(2004/108/EC) and Low Voltage Directive (2006/95/EC) and
Radio and Telecommunications Terminal Equipment Directive
(1999/5/EC), the Restriction of The Use of Certain Hazardous
Substances in Electrical And Electronic Equipment Directive
(2002/95/EC), Turkish EEE Directive, the Commission
Regulation (EC) No 1275/2008 implementing Directive 2005/
32/EC of the European Parliament and of the Council with
regard to ecodesign requirements for standby and off mode
electric power consumption of electrical and electronic

household and office equipment, and the Directive 2009/125/
EC of the European parliament and of the council establishing a
framework for the setting of ecodesign requirements for energy­related products. For the evaluation regarding the
electromagnetic compatibility, the following standards were
applied:

EN 55022
EN 55024
EN 60950-1
ETSI EN 300 328
ETSI 301 489-1/-17
EN 62311

Appendix 49

Safety instructions for Poland, Romania, Slovenia, Bulgaria, Latvia, and Croatia

Polski

1. Należy upewnić się, że zastosowano się do wszystkich

instrukcji i ostrzeżeń dotyczących systemu.

2. Nie należy umieszczać komputera w miejscach

oddziaływania silnych pól magnetycznych.

3. Ostrzeżenie: Nieprawidłowa wymiana baterii może

spowodować jej wybuch. Baterię można wymienić
wyłącznie na baterię tego samego lub zamiennego typu
zalecanego przez producenta urządzenia. Zużyte baterie
należy usuwać zgodnie z instrukcjami producenta.

4. Podłącz zasilacz do prawidłowego źródła zasilania.

Wymagania dotyczące zasilania znajdują się na obudowie
produktu i/lub na opakowaniu.

5. Nie należy używać zasilacza jeśli przewód jest uszkodzony.

6. Nie należy próbować naprawiać urządzenia. Wewnątrz nie

ma części, które można naprawiać. Urz
wymienić, jeśli zostanie uszkodzone lub narażone na
oddziaływanie nadmiernej wilgoci.

7. Nigdy nie należy instalować kabli telefonicznych podczas

burzy z wyładowaniami atmosferycznymi.

ądzenie należy

România

1. Asiguraţi-vă că respectaţi toate instrucţiunile şi
avertismentele privitoare la sistem.

2. Nu plasaţi computerul într-o zonă cu puternice câmpuri
magnetice.

3. Pericol de explozie dacă bateria este incorect înlocuită.
Înlocuiţi numai cu acelaşi tip sau cu un tip echivalent
recomandat de producătorul echipamentului. Aruncaţi
bateriile folosite în conformitate cu instrucţiunile
producătorului.

4. Conectaţi adaptorul la o sursă de tensiune corectă. Cerinţele
privind tensiunea se găsesc pe carcasa produsului şi/sau pe
ambalaj.

5. Nu folosiţi adaptorul dacă se defectează cordonul.

6. Nu încercaţi să depanaţi aparatul. În interior nu există
componente depanabile. Înlocuiţi aparatul dacă acesta se
deteriorează sau este expus la umezeală în exces.

7. Nu instalaţi niciodată cablu telefonic în timpul unei furtuni
cu fulgere.

Appendix50

Slovensko

1. Glede sistema sledite navodilom in opozorilom.

2. Raèunalnika ne postavljajte na mesta z moènim magnetnim
poljem.

3. V primeru nepravilne namestitve akumulatorja obstaja
nevarnost eksplozije. Nadomestite ga le z isto ali ekvivalentno
vrsto, priporoèeno s strani proizvajalca opreme. Rabljen
akumulator odstranite skladno z navodili proizvajalca.

4. Adapter spojite na primeren vir napajanja. Napetostne
zahteve so navedene na ohišju izdelka in/ali njegovi embalaži.

5. V primeru, da je napajalni kabel poškodovan, adapterja ne
uporabljajte.

6. Ne postopajte se popravljanja enote. Znotraj ni nobenih
delov, ki bi jih bilo moè popraviti. Èe je enota poškodovana
ali izpostavljena visoki vlagi, jo nadomestite z novo.

7. Nikoli ne namešèajte telefonske linije med nevihto z
grmenjem.

Български

1. Следвайте всички инструкции и предупреждения
относно системата.

2. Не слагайте компютъра на място със силно магнитно
поле.

3. Опасност от експлозия при погрешна смяна на
батерията. Използвайте само същия или еквивалентен
тип батерия, препоръчан от производителя на
оборудването. Изхвърляйте старите батерии съгласно
инструкциите на производителя.

4. Свържете адаптера към подходящ източник на
захранване. Изискванията към напрежението са
посочени на корпуса на продукта и/или опаковката.

5. Не използвайте адаптера, ако кабелът се повреди.

6. Не се опитвайте да поправяте продукта. В него няма

части, които могат да се поправят. Сменете продукта, ако
се повреди или ако бъде изложен на прекомерна влага.

7. Никога не
гръмотевична буря.

инсталирайте телефонни кабели по време на

Appendix 51

Latviski

1. Sekojiet visām sistēmai atbilstošajām norādēm un
brīdinājumiem.

2. Nenovietojiet datoru tuvu spēcīgiem magnētiskajiem
laukiem.

3. Nepareizi nomainīts akumulators var uzsprāgt. Mainiet
akumulatoru tikai pret tādu pašu vai līdzvērtīgu ražotāja
ieteiktu akumulatoru. Utilizējiet izlietotos akumulatorus
saskaņā ar ražotāja norādēm.

4. Pievienojiet adapteri atbilstošai strāvas padevei. Strāvas
padeves parametrus Jūs varat atrast uz produkta korpusa un/
vai iepakojuma.

5. Nelietojiet adapteri, ja ir bojāts tā vads.

6. Nemēģiniet labot iekārtu pašrocīgi. Detaļu bojājumu
gadījumā vai arī, ja tā bijusi pakļauta mitruma ietekmei,
griezieties autorizētā servisa centrā.

7. Nekad nelietojiet un neveiciet telefona līnijas pieslēgumu
negaisa laik

ā.

Hrvatski

1. Pridržavajte se svih uputa i upozorenja u vezi sa sustavom.

2. Ne postavljajte računalo u područje jakih magnetskih polja.

3. Nepravilna zamjena baterije izazvat će opasnost od
eksplozije. Prilikom zamjene, koristite istu ili ekvivalentnu
vrstu baterije koju je preporučio proizvođač. Rabljene
baterije odložite prema uputama proizvođača.

4. Mrežni prilagodnik priključite na odgovarajući izvor
napajanja. Propisani napon naveden je na kućištu proizvoda
i/ili pakiranju.

5. Ne koristite mrežni prilagodnik kojem je oštećen kabel.

6. Ne pokušavajte servisirati uređaj. U uređaju se ne nalaze
dijelovi koje možete popraviti. Uređaj zamijenite u slučaju
oštećenja ili izloženosti prekomjernoj vlazi.

7. Nikada ne instalirajte ožičenje telefona za vrijeme
grmljavine.

Appendix52