Benq Joybook Lite U102 User Manual

Joybook Lite U102 Series
User Manual
Copyright and trademark
Disclaimer
Copyright 2009 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.
For the latest user manual, visit
http://www.BenQ.com.
All other logos, products, or company names mentioned in this manual may be the registered trademarks or copyrights of their respective companies, and are used for informational purposes only.
Windows, Internet Explorer, and Windows Mail are trademarks of Microsoft Corporation. Others are copyrights of their respective companies or organizations.
This product complies with ENERGY STAR®
.
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability, or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of this company to notify any person of such revision or changes.
It is the sole responsibility of the user if problems (such as data loss and system failure) occurred due to non-factory installed software, parts, and/or non-original accessories.
Joybook Lite models covered by this manual
This manual contains the information about the following Joybook Lite model:
• Joybook Lite U102 Series (DH1000) Please note that the actual hardware or software capabilities will
vary according to the model you purchased. To determine your Joybook Lite model, refer to the label on the packing box, or the printing on your Joybook Lite.
Ver.: 5/15/2009
Table of Contents
Overview ......................................................................................... 1
About this book...........................................................................1
Typographics...............................................................................2
Getting started................................................................................ 3
Package contents......................................................................... 3
Getting your Joybook Lite ready for use.................................... 3
Expanding the capabilities of your Joybook Lite.......................6
Touring your Joybook Lite ............................................................ 8
Front view ................................................................................8
Left side view .............................................................................10
Right side view ..........................................................................12
Bottom view ..............................................................................13
Indicators...................................................................................14
Using your Joybook Lite .............................................................. 16
Using the touchpad................................................................... 16
Using the keyboard ...................................................................18
Function hotkeys ................................................................18
Windows key shortcuts and other keys .............................20
Using built-in wireless connectivity (select models only) ......22
Connecting to a wireless network...................................... 22
Using Bluetooth (available on select models) .........................24
Connecting to a Bluetooth device......................................24
Sending a file to a Bluetooth device................................... 27
Using the built-in webcam .......................................................29
Activating WebCam Companion 3 ...................................29
Using WebCam Companion 3........................................... 30
Switching to different modules ................................... 30
Capturing still images or recording videos................. 30
Using the Masque function ......................................... 31
Photo Booth ................................................................. 31
Video chat........................................................................... 31
Using Magic-i Visual Effects.............................................. 31
Adjusting resolution .................................................... 32
Using BIOS setup ......................................................................... 33
When and how to use BIOS setup........................................... 33
Navigating the BIOS setup screen ........................................... 34
Main menu ......................................................................... 34
Advanced menu.................................................................. 35
Security menu..................................................................... 35
Boot menu .......................................................................... 35
Exit menu............................................................................ 35
Recovering your system using QDataTrove............................... 36
Introduction to QDataTrove ................................................... 36
How to launch QDataTrove .................................................... 37
Using QDataTrove in Windows XP ........................................ 37
Backing up your system ..................................................... 37
Backing up your system into a single file.................... 37
Backing up your system into a disc............................. 38
Creating a restore point ............................................... 38
Restoring your system........................................................ 39
Restoring your system to factory default settings....... 39
Restoring your system to your own backup system
Table of Contents iii
image .............................................................................39
Restoring your system from a restore point................39
Reinstalling bundled applications and drivers ............40
Creating recovery discs or Application and Driver DVD .40
Creating a Factory Recovery CD/DVD........................40
Creating a User Recovery CD/DVD ............................41
Creating an Application and Driver DVD ..................41
Creating bootable USB flash disk.................................42
Protecting your Joybook Lite from viruses and other
security threats ..........................................................................43
Replacing the memory ................................................................. 44
FAQ and troubleshooting............................................................49
Battery and power .....................................................................49
Connection ................................................................................50
System........................................................................................51
Display .......................................................................................55
Cleaning and battery maintenance ............................................. 57
Battery maintenance .................................................................57
Cleaning your Joybook Lite......................................................57
Service and support...................................................................... 58
BenQ Joybook Lite Global Online Service...............................58
Joybook/Joybook Lite Overseas Regional Warranty (ORW)
online registration.....................................................................58
Appendix....................................................................................... 59
General safety information.......................................................59
Safety information about the battery .......................................59
Safety information about the power adapter...........................60
Disposal of Waste Electrical and Electronic Equipment by
users in private households in the European Union. ..............60
Declaration of Conformity ...................................................... 61
Safety instructions for Poland, Romania, Slovenia, Bulgaria,
Latvia, and Croatia.................................................................... 62
Table of Contentsiv

Overview

About this book

This book provides you the main information about various components in your Joybook Lite and demonstrates how to use them. The following are the major chapters of this book.
Chapter title Description
Overview Introduction to this book Getting started Information about beginning to
use your Joybook Lite
Touring your Joybook Lite
Using your Joybook Lite
Using BIOS setup Information about how to use
Recovering your system using QDataTrove
Replacing the memory
Introduction to the hardware components of your Joybook Lite
Information about operating your Joybook Lite
the BIOS setup utility Information about using system
backup and restore tools
Information about how to replace RAM memory
FAQ and troubleshooting
Cleaning and battery maintenance
Service and support Information about Joybook Lite
Appendix Important safety information
Information about frequently asked questions and troubleshooting
Information about cleaning and battery maintenance
service and support
Overview 1

Typographics

The usage of notes, tips, and warnings in this manual is specifically for different purposes, which are described as follows:
Control Panel options mentioned are organized by the default
category view.
Icon/ Symbol
< > or [ ] Keys on the
When you first set up your Joybook Lite, you may want to find more information on setups. Refer to the user manual that is supplied with your operating system, or search from
Support in the Start menu in Windows XP.
In this book, the steps needed to reach a menu are shown in condensed form, for example:
Overview2
Item Meaning
Warning Information mainly to
prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior.
Tip Useful information for
completing a task.
Note Supplementary information.
Indicates a key on the keyboard; User Interface (UI) on the screen
keyboard, or the UI on the
screen. Do not actually type
the symbols together with
the enclosed letters.
Help and
Start > Help and Support. The

Getting started

Battery retainer B
Depending on the model of your Joybook Lite, the appearance may be different from the illustrations shown in this manual.

Package contents

Before using your Joybook Lite for the first time, please check if you have all the items with you. For details about what should be included in the package, refer to the Product Specification label on the product carton. If any of the items are missing or appear damaged, contact your dealer immediately. Save the packaging in case you need to ship your Joybook Lite for service.

Getting your Joybook Lite ready for use

1. Installing the battery pack
Close the lid of your Joybook Lite (if open). Turn your Joybook Lite upside down and place it on a soft clean cloth. With the label side of the battery pack facing down, slide it gently into the battery compartment until it snaps into place (1). Move “Battery retainer B” to the left as shown to lock the battery pack into place (2).
Getting started 3
2. Connecting the power
3. Opening your Joybook Lite
a. Connect the power adapter to the power jack on your
Joybook Lite.
b. Connect the other end of the power adapter to a power
outlet as illustrated. The Joybook Lite will automatically start charging the battery.
• The battery pack is shipped with low charge from the factory. You can still use your Joybook Lite while the battery is charging.
• Power systems and plug types may vary depending on your country/region.
• When the battery is charging, the battery indicator flashes in blue. When the battery is fully charged, the battery indicator lights up in blue.
• For details about the colors and meanings of the indicators, refer to "Indicators" on page 14.
Getting started4
Gently lift up the latchless lid that allows you to open the case easily.
4. Performing initial setup
Press the Power button to start up your Joybook Lite, the Power button indicator then lights up in blue. And then follow the on­screen instructions to complete the initial Windows XP setup.
• Y our Joybook Lite U102 Series works best with the operating system pre-installed for you. Installing other operating systems that have not been tested is not recommended, and may not only void your warranty but also affect the functionality of your Joybook Lite.
• The actual operating system that comes with your Joybook Lite may vary. For details, refer to the Product Specification label on the product carton
Important: It is strongly recommended to create Factory Recovery DVD
immediately once your Joybook Lite is ready for use. Refer to
"Creating a Factory Recovery CD/DVD" on page 40 for details.
Getting started 5

Expanding the capabilities of your Joybook Lite

Pay attention to the plug direction when making the following connections. Incorrect direction may cause damage to the device.
Connect USB peripherals to the USB ports of your Joybook Lite.
Connect an external display device (such as a monitor or projector) to the 15-pin D-sub video jack of your Joybook Lite with a VGA cable.
To switch to the external display device or simultaneous display, press the <Fn> + <F3> hotkey combination.
Insert a Memory Stick, Memory Stick Pro, MMC, and SD memory card following the direction indicated on the card to exchange files.
Getting started6
Connect an earphone to the audio output jack to output sounds.
Connect a microphone to the microphone input jack to record sounds.
Access local area network (LAN) by connecting a network cable to the LAN port of your Joybook Lite.
Getting started 7

Touring your Joybook Lite

(1)
(2)
(6)(5)
(3)
(4)
(7)
(8)

Front view

No. Front components
(1) Built-in webcam
(2) LCD (Liquid Crystal Display) panel (3) Keyboard
A built-in webcam that allows you to capture still images, record videos, and chat online. For details, refer to "Using the built-in webcam" on
page 29.
(4) Built-in microphone
Receives sounds and voices for recording.
(5) Indicators
Refer to "Indicators" on page 14 for details.
Touring your Joybook Lite8
(6) Touchpad indicator
Refer to "Touchpad indicator" on page 15 for details.
(7) Touchpad
Refer to "Using the touchpad" on page 16 for details.
(8)
Power button
Turns your Joybook Lite on or off.
Touring your Joybook Lite 9

Left side view

(1) (2) (3) (4) (5) (6)
No. Left-side components
(1)
LAN (Local Area Network) port (RJ-45
connector)
Allows the Joybook Lite to connect to a 10/ 100Mbps fast Ethernet 100BASE-T network.
Please be careful to avoid plugging a RJ-11 phone
cable connector in the RJ-45 port. This will damage the LAN port. They look similar, but the RJ-45 connector is wider than the RJ-11 connector, and has more conductors.
Touring your Joybook Lite10
(2) Vents
Dissipate heat and keep your Joybook Lite at an optimal temperature.
To prevent overheating, do not obstruct the vents. For
example, do not use the Joybook Lite in bed where a blanket may inadvertently cover the vents and block the airflow.
(3)
USB port
Connects peripherals such as mice, digital cameras and MP3 players that use the USB 2.0 interface.
(4) Microphone input jack
Connects to a microphone for recording sounds.
This jack is for 3.5mm analog audio plugs. It accepts
both mono and stereo plugs.
(5) Audio output jack
Connects to an earphone/headset or external speaker for playing the Joybook Lite audio.
(6) Four-in-One memory card slot
For a Memory Stick, Memory Stick Pro, SD, or MMC memory card.
Touring your Joybook Lite 11

Right side view

(2)(1) (3) (4) (5)
No. Right-side components
(1)
(2)
Touring your Joybook Lite12
Wireless switch
Switches wireless network (including Wireless LAN and Bluetooth) on or off. Refer to
"Connecting to a wireless network" on page 22
and "Connecting to a Bluetooth device" on page
24 for details.
USB port
Connects peripherals such as mice, digital cameras and MP3 players that use the USB 2.0 interface.
(3)
(4)
(5)
15-pin D-sub video jack
Connects external display devices, such as monitors and projectors.
Power jack
Connects AC power supply to power the Joybook Lite and charge the battery.
Anti-theft Kensington lock slot
Attaches to an anti-theft Kensington lock and cable to help prevent possible theft.

Bottom view

(1)
(2)
(3)
(4)
(3) Back cover
Inside the cover, you can find the memory slot of the Joybook Lite. You can replace the existing memory module of your Joybook Lite from here.
• To remove the cover, a small Phillips head screwdriver is required.
• For more information about replacing the memory module, the limit of maximum memory, or the types of BenQ certified memory modules for your Joybook Lite, refer to "Replacing the memory" on page 44.
No. Bottom components
(1) Battery pack
Supplies power to the Joybook Lite when external power is not connected.
(2) Battery retainers
Secure the battery in place.
(4) Speakers
Touring your Joybook Lite 13

Indicators

(1) (2) (3) (4)
(2)
Battery indicator
• When the battery is charging, it flashes in blue.
• When the battery is fully charged, it lights up in blue.
• When the battery is in use, the light goes off.
• When the battery is running low, it lights up in amber.
• When the battery is not working properly, it flashes in amber.
No. Indicators
(1)
Touring your Joybook Lite14
Power button indicator
• When the system is on, it lights up in blue.
• When the system is in Sleep mode, it flashes in blue.
• When the system is off or in Hibernation mode, the light goes off.
(3)
(4)
Hard disk activity indicator
Flashes in blue when the Joybook Lite is accessing data in the hard disk.
Wireless LAN (WLAN)/Bluetooth indicator
• When WLAN and Bluetooth are turned on, it lights up in blue.
• When WLAN and Bluetooth are in use, it flashes in blue.
• When both WLAN and Bluetooth are turned off, the light goes off.
No. Indicator
(1)
(1)
Touchpad indicator
When the touchpad is deactivated, it lights up in amber.
Touring your Joybook Lite 15

Using your Joybook Lite

(1)
(2) (3)

Using the touchpad

No. Component Function
(1) Touchpad Moves the pointer, selects or
activates items on the screen.
The touchpad with its buttons is a pointing device that functions as an optional external mouse, which can perform navigation, scrolling and selection functions. The components of the touchpad are described as follows.
Using your Joybook Lite16
(2) Left touchpad
button
(3) Right touchpad
button
• To use the touchpad as an optional external mouse, press the left and right touchpad buttons, which provide the same click functions as an external mouse does.
• To move the pointer, place your finger with slight pressure on the touchpad and move in the direction as desired.
• Do not use a pen, pencil, or marker on the touchpad. Use only your fingertip.
• To set the touchpad preferences in Windows XP, select
Start > Control Panel > Printers and other Hardware > Mouse.
Equivalent to the left button of an optional external mouse.
Equivalent to the right button of an optional external mouse.
Function Left
touchpad button
Right touchpad button
Touchpad
Select Click once. -- Tap once. Execute Click twice
quickly.
Drag Click once
and hold the item, and then use your finger on the touchpad to drag.
-- Tap twice quickly.
-- Tap twice quickly and hold the item, and then move your finger on the touchpad to drag.
Display
-- Click once. -­the contextual menu
• The touchpad is a pressure sensitive device that requires proper care to avoid damage.
• Do not rest heavy objects on the touchpad or its buttons.
• Do not scratch the touchpad with sharp-pointed objects or your fingernails.
Using your Joybook Lite 17

Using the keyboard

Function hotkeys

You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the <Fn> (Function) key at the lower left corner of the keyboard, and then press the desired hotkey.
The appearance of the keyboard legend may vary depending on the country/region of your purchase.
Function hotkey Description Function hotkey Description
<Fn> + <Esc> Activates or deactivates the touchpad. <Fn> + <F1> Puts your Joybook Lite into Sleep mode.
Using your Joybook Lite18
<Fn> + <F2> Switches WLAN or Bluetooth on or off.
The status is indicated by the on-screen display.
WLAN and Bluetooth are available on
select models.
<Fn> + <F3> Switches display between your Joybook
Lite and an external display device (such as a monitor or projector), or allows simultaneous display.
Make sure an external display device
(such as a monitor or projector) has been connected to your Joybook Lite properly before using this hotkey combination.
<Fn> + <F4> Decreases screen brightness. <Fn> + <F5> Increases screen brightness. <Fn> + <F6> Activates or deactivates the speakers. <Fn> + <F7> Decreases volume. <Fn> + <F8> Increases volume. <Fn> + <F9> Starts or pauses playback. <Fn> + <F10> Stops playback. <Fn> + <F11> Backward playback. <Fn> + <F12> Fast-forward playback. <Fn> + <PgUp> Moves the cursor to the beginning of a
sentence or the top of an active window.
<Fn> + <PgDn> Moves the cursor to the end of a
sentence or the end of an active window.
<Fn> + <Ins> Copies a bitmap image of the current
entire screen to your clipboard, which can be inserted into documents as a screenshot, or pasted into a graphics software such as Microsoft Paint.
<Fn> + <Num Lk>
Activates or deactivates the scroll lock function. When activated, the screen moves one line up or down when you press the up or down arrow key (, ).
Scroll Lock does not work in all programs.
Using your Joybook Lite 19

Windows key shortcuts and other keys

You can access features of the Windows operating system quickly using Windows key combinations. To use the shortcut combinations, press and hold the Windows key, and then press the other shortcut key.
Using your Joybook Lite20
Function hotkey Description Function hotkey Description
Windows key
Provides quick access to the
Start
+ <M>
Minimizes all open windows that contain Minimize buttons.
menu.
+ <R>
+ <E>
Activates the
Opens the for browsing disks and files.
Run dialog box.
My Computer window
<Shift> + + <M>
Cancels minimization of all windows.
Function hotkey Description Function hotkey Description
<Alt> + <Tab> Switches between windows.
Application key
Provides the same function as the right touchpad button, displaying a contextual pop-up menu.
<Num Lk> Activates or deactivates the
numeric keypad (indicated by the light gray shade in the illustration on
<Caps Lock> Capitalizes all text entered.
The status is indicated by the on-
screen display.
the previous page).
The status is indicated by the on-
screen display.
Using your Joybook Lite 21

Using built-in wireless connectivity (select models only)

With the built-in wireless connectivity of your Joybook Lite, you can access other wireless network enabled devices (such as Access Point network stations, Notebook computers, Personal Digital Assistants, or digital projectors) wirelessly without the constraints of network cables.
To connect with a Local Area Network (LAN) at home or in the office, you need the details of an access point, which serves as an air station to make transmission possible. Outdoors in places such as in coffee shops or library, you can inquire the service personnel about an account.
• Wireless LAN (WLAN) is available on select models.
• WLAN connectivity has limited range, depending upon the equipment being used, the chosen frequency band, radio­wave interference, and the physical landscape (including building structure). Circumstances will vary depending upon your particular situation.

Connecting to a wireless network

1. Make sure you are located within the wireless network service area.
2. Slide the wireless switch to “ON”.
3. Press the <Fn> + <F2> hotkey combination until the WLAN indicator lights up in blue. The status is indicated by the on­screen display.
4. Click on the WLAN icon in the notification area located at the lower right corner of the desktop. A list of available wireless networks will be displayed.
5. Choose a network and then click Connect. If security authentication is not required by the network you are using, there will be a successful message showing that you have connected to the network.
• To connect to some networks that require security authentication, you may have to undergo another authorization process and enter username and password. For details, please consult your network administrator.
• For more information, refer to Start > Help and Support in Windows XP.
Using your Joybook Lite22
• For data security, it is strongly recommended to connect to security-enabled wireless networks whenever possible.
• When travelling by air, please be sure to turn off wireless networking to avoid any possible risks to flight safety.
There is another way for the Joybook Lite to connect with a network. See "LAN (Local Area Network) port (RJ-45
connector)" on page 10.
Using your Joybook Lite 23

Using Bluetooth (available on select models)

The Bluetooth function allows you to get connected to various devices and services that support Bluetooth transmission. You can connect wirelessly without the need for data cables when printing documents, synchronizing your Personal Information Management (PIM) data with your Personal Digital Assistant (PDA) or another Personal Computer (PC), mobile phone or even sharing a network connection.
Bluetooth is available on select models.

Connecting to a Bluetooth device

1. Slide the wireless switch to “ON”.
2. Press the <Fn> + <F2> hotkey combination to turn the Bluetooth on. The status is indicated by the on-screen display.
3. Turn on the power of your Bluetooth device and activate its Bluetooth function. You also need to make your Bluetooth device "Discoverable".
• For details about how to activate the device's Bluetooth function, please refer to its documentation.
• The maximum effective range of connection between your Joybook Lite and the Bluetooth device is 10 meters.
1. Right-click on the Bluetooth icon in the notification area located at the lower right corner of the desktop, and then
click
Add a Bluetooth Device to launch the wizard.
2. Click
Next.
Using your Joybook Lite24
3. Please wait while Windows is searching for available Bluetooth devices. Select the Bluetooth device that you want to add, and then click
Next.
4. Refer to the documentation that came with your Bluetooth device to determine if there is a pre-defined passkey. Or Windows will generate a passkey for you. If the pairing process is not done within a short time, click
Try Again to enter a passkey. And click Next. When you are
prompted to enter the passkey on your Bluetooth device, follow the on-screen instructions to enter the passkey.
Using your Joybook Lite 25
5. The Bluetooth device is now connected to your Joybook Lite. A list of available services supported by the connected Bluetooth device is displayed. Check the desired services and click
Next.
6. Click
Finish to complete the setup.
Using your Joybook Lite26

Sending a file to a Bluetooth device

If your Bluetooth device is capable of sending and receiving data, such as a mobile handset, you can use the Bluetooth connectivity to transfer data wirelessly between your Bluetooth device and Joybook Lite.
1. After your Joybook Lite is connected to a Bluetooth device, right-click the Bluetooth icon in the notification area to display the pop-up box, and select
Transfer
, and then the connected Bluetooth device.
Quick Connect > File
2. Use
Windows Explorer to browse the file you want to send.
Right-click on the file, and select then the Bluetooth device you want to send the file to.
3. Select the Bluetooth device you want to send the file to, and click
OK.
Send to > Bluetooth, and
Using your Joybook Lite 27
4. Before the transmission starts, you may be requested to enter the passkey again to ensure the connection. After the transmission starts, you can check the on-screen progress bar for the status of file transfer.
The example shown above is specifically for connecting to a mobile handset. To connect to other types of Bluetooth devices, refer to the online Help for details.
Using your Joybook Lite28

Using the built-in webcam

Your Joybook Lite comes with a built-in webcam on the inside top of the lid, above the screen. With the webcam, you can capture still images, record videos, and chat online.

Activating WebCam Companion 3

To launch "WebCam Companion 3", select Start > All
Programs > ArcSoft WebCam Companion 3 > Launch Utility.
You can install a free instant messaging program provided to start video chat online, or activate "WebCam Companion 3" by clicking
Launch Arcsoft WebCam Companion.
Network connection is required to install or activate a free instant messaging program.
Using your Joybook Lite 29

Using WebCam Companion 3

"WebCam Companion 3" features four modules below that helps you get the most out of your webcam.
Capture: allows you to capture still images and record videos
from the webcam.
Masque: morphs your face with another face using the select
template.
Photo Booth: allows you to choose different layouts for your
photos and customize them.
Edit: allows you to browse and edit previously captured images
or recorded videos. You can upload the video clips to YouTube as well.
Options and settings in the Main menu screen differ by module. For more information, refer to Help topics in "WebCam
Companion 3", by clicking (at the upper right corner) >
Application Help, or pressing the <F1> key.
Switching to different modules
On the top left corner of the Main screen in any module, there are two icons that allow you to switch to another module easily.
returns to the Home screen to select other modules.
shows the current module. To switch to another module, click the arrow to display other modules, and select a desired one.
Capturing still images or recording videos
1. Launch "WebCam Companion 3" as instructed in
"Activating WebCam Companion 3" on page 29.
2. Select the
3. On the
tasks.
Capture module from the Home screen.
Capture preview screen, you can do the following
Take Picture: captures still images from the
• webcam.
Burst: captures multiple images in quick
succession. The number of images to be captured in
each burst can be defined in (
Record Video: begins capturing video from your
• webcam.
Settings).
Using your Joybook Lite30
By default, image and video files are saved under My
Documents > WebCam Media > Capture.
• The “Burst” and “Record Video” functions are available when the snapshot resolution is set to 640 x 480 pixels or lower.
• The snapshot resolution is set to 320 x 240 by default. To change the setting, click the arrow next to the resolution and select from the drop-down list.
• Y ou can preview the captured images in the thumbnails area.
Photo Booth
You can select and personalize the select frames added to your pictures.
Photo Booth module provides you with the pose
The detection function that detects your movement and take pictures automatically once you hold the pose. To activate this
function, click .
The background affects picture clarity and light level, and the resultant image quality.
Using the Masque function
The Masque module morphs face with another face. The program detects your eyes, nose, and mouth, and applies them to the template you have selected.
1. Launch "WebCam Companion 3" as instructed in
"Activating WebCam Companion 3" on page 29.
2. Select the
3. Select a template from the left. You can create a new one or modify an existing template as well.
4. Both the select template and the picture that will be taken are displayed. Adjust the distance between your face and the webcam until the webcam detects your eyes, nose, and mouth by showing 4 red dots in your picture.
5. Click .
By default, the morphed picture is saved under
Documents > WebCam Media > Masque.
Masque module from the Home screen.
My
You can manually take a picture by clicking .
By default, framed pictures are saved under
WebCam Media > Photo Booth.
My Documents >

Video chat

To chat online, select to install or activate a free instant messaging program as instructed in "Activating WebCam
Companion 3" on page 29. Follow the on-screen instructions to
complete the installation.

Using Magic-i Visual Effects

"Magic-i Visual Effects" automatically launches with the "Capture", "Masque", "Photo Booth" modules, and "Chat" function of "WebCam Companion 3". You can use "WebCam Companion 3" with "Magic-i Visual Effects" to enhance the capture and video chat experience. Use a rich set of effect templates to make images and video chat fun and entertaining.
"Magic-i Visual Effects" is available when the resolution is set to 320 x 240 pixels or lower. Refer to "Adjusting resolution" on
page 32 for setup.
Using your Joybook Lite 31
Before you start using "Magic-i Visual Effects", click and input the values to change the settings appropriately by dragging the scroll bars. You can also click
Auto in each setting and the
program will set the calculated values automatically. Available settings may vary by module.
When the settings are complete, you are ready to use "Magic-i Visual Effects" by selecting desired options from the left, including
Theme, Avatar, Enhance, and Masque. For details, click
Face Tracking, Digital Zoom , Filter, Frame,
(at the upper right corner) to read the Help file.
Adjusting resolution
When the CPU performance is low, you may need to adjust the resolution to make 'Magic-i Visual Effects' run correctly. Please change the default resolution "320 x 240 (QVGA)" to a lower one. You can select "176 x 144 (QCIF)" or "160 x 120 (SQVGA)".
Using your Joybook Lite32

Using BIOS setup

BIOS (Basic Input/Output System) is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the Joybook Lite hardware can understand. The BIOS settings are needed by the Joybook Lite to identify the types of installed devices and establish special features.
BIOS settings are specific to your Joybook Lite hardware. Do NOT change existing BIOS settings unless you are sure they need to be changed, and are aware of the consequences. Any incorrect BIOS settings may degrade the performance, operation and functionality of your Joybook Lite.
For latest BIOS updates, visit http://www.benq.com/support/.

When and how to use BIOS setup

You need to use BIOS setup when:
• You see an error message on the screen requesting you to run
BIOS setup.
• You want to restore the factory default settings.
• You want to modify some specific settings according to the
hardware.
• You want to modify some specific settings to optimize system performance.
• The BIOS setup screen shown in this chapter is for your reference only. The actual items or settings on your Joybook Lite may differ.
• The BIOS setup program may have been updated after the publication of this manual.
• The settings you select in your operating system might override similar settings in BIOS setup.
To run BIOS setup, press the <F2> key immediately when the BenQ logo appears on the screen during system startup. The logo shows up on the screen for only a few seconds, so you must press the <F2> key at the time.
Using BIOS setup 33
The BIOS setup main screen will appear as follows.

Navigating the BIOS setup screen

Keyboard information can be found on the right column of the screen. A brief description of keyboard usage is listed below:
Key Function
The BIOS setup screen can be divided into three areas:
• On the top line is the menu bar containing the titles of available menus. Each menu title contains a specific menu.
• The center left column of the menu contains information regarding the current settings of the system. If you open a pull­down menu and select an item that provides multiple options, the left column will display a submenu where you can make further selections.
• The right column of the menu provides:
• Help information about the current menu selected. When a menu item is highlighted, more detailed information is given.
• Keyboard instructions for moving around and making selections.
Using BIOS setup34
Left and right arrow keys (f, )
Up and down arrow keys (, )
Enter • Displays the sub-menu when an
Tab Jumps from one item to another. Esc • Exits BIOS setup.
Selects a menu title.
Selects an item or option.
item with the arrow sign is selected.
• Opens or closes the option window when an item is selected.
• Returns to the previous menu if in a sub-menu.
• Closes the options window if one is open.

Main menu

The Main menu contains the basic configuration settings of the system and shows some system information, such as the BIOS version, and the system memory.
System Time: allows you to set the time of the system. Use
<+> or <-> to change the value.
System Date: allows you to set the date of the system. Use
<+> or <-> to change the value.

Advanced menu

The Advanced menu contains advanced settings of the system.
If you are not familiar with the items in the Advanced menu, you are advised to keep the default. Setting values incorrectly may cause system malformation.
AHCI Mode: allows to enable AHCI (for better performance
• during system boot).

Security menu

The Security menu contains the security settings, which safeguard your system against unauthorized use.
Do NOT set the BIOS security password without having memorized it or written it down and stored it with your Joybook Lite warranty documentation. Should you happen to forget or mislay the password once set, you will be greatly inconvenienced in gaining subsequent access to your Joybook Lite.
Set Supervisor Password: This set of password controls the
system supervisor's access to the whole BIOS setup utility. When typing the password, first make sure Num Lock is off, and then type your password in the entry field and press <Enter>. Confirm your password by typing it again and pressing <Enter>.

Boot menu

The Boot menu contains the boot configuration settings of the boot device. A list of boot devices will be displayed.
• Use <> or <> to select a device, and then press <+> to move it up or <-> to move it down.
• To select a boot device manually, press the <F12> key when the BenQ logo appears on the screen during system startup. The Boot Menu will appear. Use <> or <> to select a device, and then press <Enter> to confirm.

Exit menu

The Exit menu displays ways of exiting BIOS setup. After finished with your settings, you must save and exit so that the new settings can take effect.
Exit Saving Changes: saves the changes you have made and
exits BIOS setup. After finishing with your settings, you must save and exit so that the new settings can take effect.
Exit Discarding Changes: exits BIOS setup without saving
the changes you have made.
Load Optimal Defaults: loads the default values for all the
items in the BIOS setup utility.
It is recommended that you go into BIOS to load manufacture defaults, whenever you have installed new hardware components.
Using BIOS setup 35

Recovering your system using QDataTrove

• QDataTrove works on factory-installed Windows operating systems only.
• It is strongly recommended to create Factory Recovery DVD immediately once your Joybook Lite is ready for use. Refer to "Creating a Factory Recovery CD/DVD" on page 40 for details.

Introduction to QDataTrove

Your Joybook Lite may come pre-installed with QDataTrove depending on your purchased model. QDataTrove is an application that allows you to back up your system, restore your system, or burn system image and bundled applications/drivers into discs. In QDataTrove, the following three functional modules are available:
Back up: This function allows you to back up your system
• drive into a single image file, back up your system drive into discs, or manually create a restore point. For details, refer to
"Backing up your system" on page 37.
Restore: This function helps you recover your system with
factory default system image or your own backup system image, when the system is abnormal or damaged. It also allows you to restore your system from a restore point, or reinstall bundled applications and drivers. For details, refer to
"Restoring your system" on page 39.
Create Discs: This function allows you to create recovery
discs from factory default system image or your own backup
system image. It also allows you to back up all bundled applications and drivers into a disc. For details, refer to
"Creating recovery discs or Application and Driver DVD" on page 40.
• For the reasons below, you may not be able to restore your system using QDataTrove:
a. On your Joybook Lite, the hidden partition in which
the QDataTrove files are saved has been changed.
b. Your operating system is not pre-installed by the
manufacturer.
You can use the Factory Recovery CD/DVD created (page
40) to restore the system. If you do not have the Factory
Recovery CD/DVD, please contact the BenQ Customer Service for assistance. Extra charge may be required if necessary.
• QDataTrove is not intended for backing up personal files, so it cannot help you recover a personal file that has been damaged or deleted. You should regularly back up your personal files and important data using a backup program.
• System recovery is a data destructive process. It is strongly recommended to back up all important data and applications prior to performing the operation.
• Make sure your system is connected to AC Power before using QDataTrove.
Recovering your system using QDataTrove36

How to launch QDataTrove

You can launch QDataTrove either from Windows Preinstallation Environment (Windows PE) or Windows XP.
Launching QDataTrove from Windows PE only allows you to access partial functions of QDataTrove. To utilize the full functionality of QDataTrove, launch this application from Windows XP instead.
Launching QDataTrove from Windows PE
1. Start your Joybook Lite.
2. During system startup, press the <Alt> + <F10> keys when
Press Alt + F10 to enter QDataTrove 3... on the
you see upper left part of the screen.
3. After launching QDataTrove, click the tabs to perform the desired operation.
Launching QDataTrove from Windows XP
1. Start your Joybook Lite and boot into Windows XP.
2. Click
3. After launching QDataTrove, click the
Start > All Programs > BenQ > QDataTrove. In the
QDataTrove folder, click QDataTrove to launch the
application. A "User Account Control" window may pop up asking whether you want to run QDataTrove, you need to click "Allow" in order to proceed.
or
Create Discs tabs to perform the desired operation.
Back up or Restore
Back up, Restore,

Using QDataTrove in Windows XP

Backing up your system

• Make sure your system is connected to AC Power before performing the operation.
• A backup file will occupy a large amount of disk space, so make sure there is sufficient free space first. The amount of required space depends on the amount of used space on the C: drive.
Backing up your system into a single file
QDataTrove allows you to back up your system drive (C: drive) into a single image file, by saving it as a Windows Imaging Format (WIM) file. It makes an exact copy of your entire system drive (C: drive), including the operating system, installed software programs, registry settings, etc. To perform the operation, follow the steps below:
By default, backup files will be placed under "D:\BenQ User\System Drive", so make sure your D: drive has sufficient free space.
1. In QDataTrove, click the
2. Click the button to select
Backup to File
3. A
Save As window pops up. Use the default file name or
specify a preferred file name, and then click system backup file.
.
Back up tab.
System Drive Backup -
Save to create a
Recovering your system using QDataTrove 37
4. A confirmation message appears. To proceed with the operation, click
Yes.
5. Follow the remaining on-screen instructions to complete the operation.
Backing up your system into a disc
QDataTrove allows you to back up your system drive (C: drive) into CD/DVD discs. It makes an exact copy of your entire system drive (C: drive), including the operating system, installed software programs, registry settings, etc. To perform the operation, follow the steps below:
1. In QDataTrove, click the
Back up tab.
b. Click
OK to proceed.
• To use this function, your Joybook Lite must come with a CD/ DVD burner. If your model does not come with a CD/DVD burner, use an external CD/DVD burner instead if you wish to create discs.
• The disc types (CD/DVD) and ability (reading/recording) of the optical drive may vary depending on your purchased model.
• The required number of discs may vary depending on the size of your system image.
• If you want to back up the system to a USB flash disk, see
"Creating bootable USB flash disk" on page 42.
2. Click the button to select
Backup to Disc
.
3. A confirmation message appears. Click
System Drive Backup -
Yes to restart your
Joybook Lite, and it will enter Windows PE automatically to make a system backup image.
4. After backup finishes, the system will boot into Windows XP automatically. A
Create User Recovery CD/DVD window
appears on the screen.
a. Select a disc type from the
Disc Category drop-down
menu.
Recovering your system using QDataTrove38
5. Follow the remaining on-screen instructions to complete the operation.
Creating a restore point
Restore Points are the earlier states of your Joybook Lite's system drive created by System Protection featured in Windows XP System Restore. By default, restore points are created at specific intervals and before significant system events, such as before installing a new software.
Should your system become unstable or encounter unexpected loss of data, you can then try to restore your system drive to its previous state from a list of restore points.
For more information about System Protection, refer to Start > Help and Support in Windows XP.
QDataTrove allows you to access in Windows XP, and manually create a restore point whenever needed. To perform the operation, follow the steps below:
1. In QDataTrove, click the
Backup and Restore Center
Back up tab.
2. Click the button to select Create a Restore Point.
3. In Windows XP, to create a restore point manually, key in the description of the restore point and follow the remaining on-screen instructions to add a new restore point.

Restoring your system

The Restore feature helps to bring your Joybook Lite back to its factory default settings or to an earlier state. In order to restore, you need to back up your system drive, or create a restore point first.
Should your system become unstable or damaged, try to recover your system with the restore solutions provided in this functional module.
Restoring your system to factory default settings
QDataTrove allows you to restore your system drive (C: drive) to the factory default configuration.
1. In QDataTrove, click the
2. Click the button to select
Factory Default Settings
3. A dialog box asking whether you wish to adjust the size of disk partition appears.
Restore tab.
Full System Restore -
.
Restoring your system to your own backup system image
QDataTrove allows you to restore your system drive (C: drive) to a previous state with your own backup system image.
To perform this operation, a backup system image file is required. For details about making your own backup system image, refer to "Backing up your system into a single file" on
page 37 or "Backing up your system into a disc" on page 38.
1. In QDataTrove, click the
2. Click the button to select
Backup Image
3. An
Open dialog box appears. Browse to select a backup
.
system image, and then click
Restore tab.
Full System Restore -
Open.
4. A confirmation message appears. To proceed with the operation, click
Yes.
5. Follow the remaining on-screen instructions to complete the operation.
Restoring your system from a restore point
QDataTrove allows you to restore your system drive (C: drive) to previous states by restoring from a list of restore points (if available).
• If you select "Yes", all programs you installed or data you saved on both the C: drive and the D: drive will be erased.
• If you select "No", all programs you installed or data you saved on the C: drive will be erased. However, data on the D: drive will not be affected.
4. Follow the remaining on-screen instructions to complete the operation.
To perform this operation, a restore point is required. For details about manually creating a restore point, refer to
"Creating a restore point" on page 38.
1. Click the button to select .
Point
Recovering your system using QDataTrove 39
Restore from a Restore
2. A System Restore wizard then appears on the screen.
Follow the step-by-step on-screen instructions to complete system restore.
For more information about System Restore, refer to Start > Help and Support in Windows XP.
Reinstalling bundled applications and drivers
QDataTrove allows you to reinstall the applications and drivers that are bundled with the Joybook Lite you purchased.
1. Click the button to select
Drivers
.
Reinstall Applications and
2. You can perform the following tasks on the main screen that appears.
• Install drivers.
• Install applications.
• View information about the applications and drivers that are bundled with your Joybook Lite.
3. Follow the remaining on-screen instructions to complete the operation.

Creating recovery discs or Application and Driver DVD

To use this function, your Joybook Lite must come with a CD/ DVD burner. If your model does not come with a CD/DVD burner, use an external DVD burner instead if you wish to create discs.
Depending on your purchased model, your Joybook Lite may come with bundled applications and software programs. If you intend to use discs to restore your system and reinstall the
Recovering your system using QDataTrove40
bundled applications and software programs that came with your Joybook Lite, insert the recovery discs and the Application and Drivers DVD created using QDataTrove into the optical drive of (or connected with) your Joybook Lite, and follow the on-screen instructions.
QDataTrove allows you to create the following important discs for your system:
• Recovery discs:
• Factory Recovery CD/DVD
• User Recovery CD/DVD
• Application and Driver DVD
• Bootable USB flash disk
Creating a Factory Recovery CD/DVD
You can use QDataTrove to create a recovery disc that includes factory default system image, and a disc that includes applications and drivers that are bundled with your Joybook Lite.
Important: It is strongly recommended to create Factory Recovery DVD
immediately once your Joybook Lite is ready for use.
1. Click the button to select
CD/DVD
.
2. Select a disc type from the menu. Click
OK to proceed.
3. Insert a blank disc when prompted to do so, and then click
Yes.
4. Select your preferred burning speed, and then click
Create Factory Recovery
Disc Category drop-down
OK.
5. The disc burning process starts. A Create Factor y
Recovery CD/DVD window appears on the screen and
displays the current status.
5. The disc burning process starts. A Create User Recovery
CD/DVD window appears on the screen and displays the
current status.
Please note that the burning process cannot be interrupted once started.
6. Continue to create a factory default Application and Driver DVD. Repeat Step 2 to Step 5 to complete the disc burning process.
7. After disc burning finishes (the progress bar shows 100% completion), click at the upper right corner of the
window to proceed.
8. Click
Exit > Yes to leave the application.
Store the discs in a safe place for future use.
Creating a User Recovery CD/DVD
You can use QDataTrove to create recovery discs that include your own backup system image file.
1. Click the button to select
.
DVD
2. Select a disc type from the menu, and then select the source of your system image file in
Source Image. Click OK to proceed.
3. Insert a blank disc when prompted to do so, and then click
Yes.
4. Select your preferred burning speed, and then click
Create User Recovery CD/
Disc Category drop-down
OK.
Please note that the burning process cannot be interrupted once started.
6. After disc burning finishes (the progress bar shows 100% completion), click at the upper right corner of the
window to proceed.
7. Click
Exit > Yes to leave the application.
Store the discs in a safe place for future use.
Creating an Application and Driver DVD
You can use QDataTrove to create a disc that includes applications and drivers that are bundled with your Joybook Lite.
1. Click the button to select
Driver DVD
.
2. Select a disc type from the menu. Click
OK to proceed.
3. Insert a blank disc when prompted to do so, and then click
Yes.
4. Select your preferred burning speed, and then click
5. The disc burning process starts. A
Driver DVD window appears on the screen and displays the
current status.
Please note that the burning process cannot be interrupted once started.
Create Application and
Disc Category drop-down
OK.
Create Application and
Recovering your system using QDataTrove 41
6. After disc burning finishes (the progress bar shows 100% completion), click at the upper right corner of the
window to proceed.
7. Click
Exit > Yes to leave the application.
Store the discs in a safe place for future use.
Creating bootable USB flash disk
You can use QDataTrove to create a bootable USB flash disk to recover your system to the factory settings.
• With QDataTrove you can create bootable USB flash disks only. Other USB storage devices are not recommended for the operation.
• The minimum capacity of your USB flash disk is 8GB. The required space may vary depending on the size of your system image.
1. Connect a USB flash disk to your Joybook Lite.
2. Click the button to select Create Bootable USB Disk.
3. Select a connected USB flash disk from the USB device drop­down menu. Select the USB flash disk carefully if you have more than one USB flash disk connected to your Joybook Lite at the same time. All the data stored on the one used for bootable USB flash disk will be erased.
4. If there is sufficient space on the select USB flash disk, you can click OK to proceed.
5. After the bootable USB flash disk is complete (the progress bar shows 100% completion), click at the top right
corner of the window to proceed.
6. Click Exit > Yes to leave the application.
Store the USB flash disk in a safe place for future use.
For more information about how to use QDataTrove, refer to the online help.
Recovering your system using QDataTrove42

Protecting your Joybook Lite from viruses and other security threats

Your Joybook Lite may come pre-installed with an anti-virus software, which can help you avoid unexpected destruction of your precious data in the Joybook Lite and keeps your privacy against any unauthorized access from other computers.
The anti-virus software protects your computer against Internet threats, such as viruses, Spyware, hackers, and spam. In addition, you can secure your personal information, block unwanted web sites, and check e-mail for viruses.
However, we would still recommend that you back up your data regularly on CDs, DVDs, or other external storage device, since the anti-virus software may not be able to intercept all existing and new viruses, which may lead to destruction of all or some of your data in the Joybook Lite.
For more information about how to use the anti-virus software installed, refer to the online help that comes with the software.
Furthermore, it is also recommended to set Windows to automatically install important updates for your Joybook Lite. Important updates can bring you significant benefits, such as improved security and reliability.
For more information about how to use Windows Update, refer to Start > Help and Support in Windows XP.
Recovering your system using QDataTrove 43

Replacing the memory

Back cover
Battery
Battery retainer B
You can replace the existing memory module with a higher­capacity one. Before you upgrade or replace memory, please check on the BenQ web site to determine the module which can be used, or contact BenQ distributor or customer service center. It is recommended that you take your Joybook Lite to the BenQ distributor or customer service center for the upgrade or memory replacement.
For details about the limit of maximum memory, refer to the product information from http://www.BenQ.com.
To find out the types of BenQ certified memory modules for your Joybook Lite, try the steps below:
1. Connect to BenQ Online Service and Support (http://www.benq.com/support/).
2. Click Knowledge Base.
The website layout and content may vary by region/country.
• If you install an uncertified memory module, your system may
not work properly.
• It is the sole responsibility of the user if problems (such as
data loss and system failure) occurred due to non-factory installed software, parts, and/or non-original accessories.
1. Shut down your Joybook Lite completely. Disconnect the power adapter and turn over your Joybook Lite.
2. Slide “Battery retainer B” to the right to unlock the battery.
Replacing the memory44
Battery retainer A
3. Slide “Battery retainer A” to the left (1) and, while still holding the retainer, remove the battery from its compartment (2).
4. The back cover is secured with 3 screws. Use a screwdriver to remove the screw.
To remove the screws, a small Phillips head screwdriver is required.
Replacing the memory 45
5. Remove the back cover.
Ground yourself to your Joybook Lite with professional grounding equipment like an anti-static wristband, or touch the metal surface on the inside of your Joybook Lite to discharge any static electricity.
6. Release the existing memory module by pushing aside the memory holders, and remove the memory.
7. Remove the memory.
Handle the memory module by its edge and avoid touching the contacts.
8. Align the new memory module with the slot, and then insert it. When inserting, pay attention to the direction of the memory module.
Replacing the memory46
9. Gently push the free edge downwards until the module locks into place.
If the memory module is not installed properly, your Joybook Lite may not boot properly.
10. Replace the back cover.
11. Use a screwdriver to secure the cover with the screws.
12. Place the battery on its original position (1), and then slide “Battery retainer B” to the left (2). Connect the power
Replacing the memory 47
adapter. When you start the Joybook Lite, it will
Battery retainer B
automatically test and configure the new memory.
It is recommended that you go into BIOS to load setup defaults after installing additional memory. For details, refer to
"Using BIOS setup" on page 33.
Replacing the memory48

FAQ and troubleshooting

The chapter describes situations that you may encounter during use of the Joybook Lite, along with basic troubleshooting steps. If you are not able to resolve the issue, contact a nearest BenQ service center for assistance immediately.

Battery and power

How long should I charge the battery for the first time?
The length of the charging time may vary. When the blue light of the battery indicator is on, it means that the battery is fully charged.
Alternatively, check the battery icon in the notification area located in the lower right corner of the desktop to see if the battery is fully charged.
My Joybook Lite won't start up with the battery inserted. What should I do?
• Make sure the battery is properly inserted.
• Make sure the battery is fully charged. If this does not work, consult your BenQ dealer.
What should I do with the battery if I will not use my Joybook Lite for a long time?
Recharge the battery or discharge it to about 40% full, and then store it in a dry place at about 15°C to 25°C. Extremely high or low temperature will shorten the battery life.
The battery icon in the notification area on my Joybook Lite suggests that the battery is fully charged. However, when I check it from the Power Manager in Windows, the battery level is only about 95%-99%. Why?
It is the result of the battery protection design of your Joybook Lite. When the battery indicator on your Joybook Lite lights up in blue, it means that the battery has reached a saturated voltage: 95%~99%. At this moment, the voltage difference detected by your Joybook Lite is very small, so it will reduce the charging current to prevent overcharging the battery with excess current or voltage, which will damage the battery. Moreover, in order to protect the battery from exposing to high voltage and current for a long time during charging, the battery has been equipped with a protection circuit that will charge the battery at low current in the final phase.
FAQ and troubleshooting 49
How come my notebook is not fully charged even after a full night charge?
Make sure the Joybook Lite is receiving power. Is the power adapter plugged in correctly? If the battery is installed in the Joybook Lite and it is properly connected to an AC outlet, check if the battery meter icon is showing a charge sign. If this does not fix the problem, then the battery, the power source in your Joybook Lite, or the power adapter may be defective. Consult your BenQ dealer for help and maintenance.
What should I do if the battery gets hot in my Joybook Lite?
Take the battery out and let it cool down for a while. If the problem persists when the battery is inserted again into your Joybook Lite later, the battery could be defective and it may need to be replaced. Consult your BenQ dealer for help and maintenance.
I have pressed the Power button, but my Joybook Lite cannot start up.
Check the Power button indicator.
• If it is not lit up, your Joybook Lite is not being supplied by power, either from an external power source via the power adapter or from the battery pack. Make sure you have connected the power adapter correctly to the power jack of your Joybook Lite and a working electrical outlet, so the battery can start charging.
• If the Power button indicator lights up in blue, the Joybook Lite is being supplied normally with power, meaning that the problem lies elsewhere.
• If you have added or replaced any hardware, such as a memory module, check if it has been installed correctly.
• It is possible that certain operating system files are damaged or missing. If so, you may need to back up all your data first, and then recover your system. Refer to
"Recovering your system using QDataTrove" on page 36 for details.
Why does the battery on my Joybook Lite seem to last shorter and shorter?
It is normal for Lithium-ion (Li-ion) batteries to decline in capacity over time.

Connection

What is a Wireless LAN (WLAN)?
A WLAN is a type of Local Area Network (LAN) that uses high frequency radio waves rather than wires to communicate and transmit data among nodes. It is a flexible data communication system implemented as an extension to, or as an alternative for, a wired LAN within a building or campus.
I cannot connect to the Internet with the built-in network interface on my Joybook Lite. Why?
Check if the network has a fixed MAC address. Contact your network administrator for further solutions.
FAQ and troubleshooting50
When connecting to a local network, the connection is unstable. Why?
The instructions below will guide you through the troubleshooting process.
1. Click
2. Right-click
3. Double-click
4. The Properties window will pop up. Click the
5. Select the appropriate mode according to the settings of your
I have a problem setting up wireless network.
Please follow the instructions below to resolve the problem:
• Have you enabled the WLAN function of the Joybook Lite?
• Click
Start.
My Computer and select Properties >
Hardware > Device Manager.
Network adapters. When the name of the
network adapter of the Joybook Lite appears, double-click on it.
Advanced
tab, and then click the
LAN service from the
and then click If the situation persists, press the <Fn> + <F2> hotkey combination to disable WLAN to reduce interference of different network connection modes.
Slide the wireless switch to “On”, and press the <Fn> + <F2> hotkey combination to enable WLAN.
Start > Control Panel > Network and Internet Connection > Network Connections. Double-click Wireless Network Connections. Make sure the connection
status is connected and with appropriate signal strength. If you do not see the connection status, make sure your wireless
OK.
Speed & Duplex item on the left.
Value drop-down menu on the right,
device is set up correctly so your Joybook Lite can receive the signal.
• Make sure your wireless router or access point is broadcasting the SSID. Refer to your wireless device's documentation for enabling this broadcasting feature.

System

How should I resolve the "Low on Disk Space" or "Out of Disk Space" error messages?
Windows uses disk space for operations, such as caching and virtual memory. The Joybook Lite may not run reliably if the free space of the hard disk drops under 100MB or 200MB. The following instructions will help you free up the disk space.
1. Click
2. Right-click the hard disk icon and then select
3. Observe how much free space is on the hard disk.
4. To free up the space of your hard disk, click
How do I update the driver?
Please visit BenQ Online Service and Support (http://www.benq.com/support/) to search for driver updates.
My system is running very slow. How can I improve the performance?
System resources are the amount of memory and hard disk space that your Joybook Lite can use, which may degrade over
Start > My Computer.
Properties.
Disk Cleanup
and follow the on-screen instructions to proceed.
FAQ and troubleshooting 51
time and affect the system performance. However, you can still improve the system performance by using the methods below:
• Close all open programs not being used. Use software programs that are absolutely necessary. Try running virus scans and other tools when you are not using your Joybook Lite. Closing software programs that are not necessary helps your system performs more efficiently.
• Prevent background software programs from loading. As software programs load the small icons in the notification area located in the lower right corner of the desktop, they will be running in the background and each one consumes valuable system resources. You can follow the steps below to prevent application programs from running when Windows launches:
1. Press + R to display the
2. Type "msconfig" in the
Run dialog box.
Open field. The system
configuration utility will appears.
3. Click the
Startup tab, and then uncheck any task that
is unwanted.
Apply > OK. Restart your Joybook Lite.
4. Click
Do NOT change existing settings unless you are sure they need to be changed, and are aware of the consequences. Any incorrect settings may degrade the performance, operation and functionality of your Joybook Lite.
• Remove programs from the Startup folder. Removing programs from the Startup folder also helps prevent programs from running when Windows starts up. To do so, follow the steps below:
1. Right-click anywhere in the open area on the desktop and select
New > Folder. Give the folder a name. This
folder will be used later.
2. Right-click the folder named
window.
Menu
3. Double-click the
Startup folder.
Start button and then select Open. A
Programs will appear in the Start
Programs folder and then the
4. Right-click any icon in the folder and then select
Properties. The information about the icon will
appear.
5. You may decide if the program is necessary to be kept in the
Startup folder. Select unwanted program icons,
right-click on them and select
Cut.
6. Close the open windows to return to the desktop.
7. Open the folder created in Step 1.
8. Select the window. The icons that were cut from the
Edit and Paste commands in the folder
Startup
folder are now placed in the folder.
9. Restart the Joybook Lite. The programs removed from
Startup folder will no longer run when Windows
the starts. However, you can still run them by double­clicking their icons in the folder created in Step 1.
• Empty the files you no longer need from the right-click the
Empty Recycle Bin.
Recycle Bin. You can free up disk space by clearing
Recycle Bin. To do so,
Recycle Bin icon on the desktop and select
• Delete temporary files and directories. This will increase the disk space of your hard disk, and reduce the time Windows
FAQ and troubleshooting52
takes to access the hard disk. It will also help solve problems associated with spooling print job.
1. Close all running programs.
2. Click
Start > All Programs > Accessories >
System Tools > Disk Cleanup.
3. Check the types of files you want to delete (temporary files are safe to delete).
4. Click
OK.
• Use the Scan Disk and Defragment functions. The Scan Disk function checks a hard disk for errors, while the Disk Defragment function takes all the scattered bits of program data and groups them back together in the front of the drive.
1. Click
2. Right-click the hard disk's icon and select
3. Click the
Start > My Computer.
Properties.
Tools tab and then the Check Now button.
4. Check all checkboxes in the dialog that follows.
5. Click
Start.
6. Restart your Joybook Lite. It may take a long time to complete.
To r un Disk Defragmentation in Windows XP:
1. Close all running software programs.
2. Right-click the hard disk's icon and select
3. Click the
Tools tab and then the Defragment Now
Properties.
button.
4. Click the
Defragment button. It may take a long time
to complete.
If Disk Defragmenter starts itself over and over, it means that some hidden background software program is still accessing the hard disk. Restart your Joybook Lite and try again.
USB devices quit working unexpectedly in Windows XP. Why?
This is because USB devices, such as cameras, scanners, or printers, lose its connection and stop working unexpectedly. Please follow the steps below to resolve the problem:
1. Click
2. Right-click
3. Double-click the
Start.
My Computer and select Properties >
Hardware > Device Manager.
Universal Serial Bus co ntrollers branch
to expand it.
4. Right-click
Power Management.
5. Deselect
save power
USB Root Hub, and then click Properties >
Allow the computer to turn off this device to
.
6. Repeat Step 4 to Step 5 for each USB Root hub.
7. Click
OK, and then close Device Manager.
Why does the keyboard and/or palm rest get warm?
Typically, the Joybook Lite tends to be warm slightly. The location of the hard disk is typically underneath the keyboard or the palm rest and as a result, the keyboard and/or the palm rest get warm. The location of the processor is typically underneath the keyboard. And since the heat rises, the keyboard may get warm slightly. Since your Joybook Lite has a thermally controlled fan, when the CPU and/or internal temperature of the Joybook Lite reaches a certain temperature level, the fan is turned ON and stays ON until the temperature drops to a pre­defined level.
FAQ and troubleshooting 53
There is no sound coming from the speakers.
Verify the following:
• The speakers may have been muted. Check the volume control (speaker icon) in the notification area located in the lower right corner of the desktop to see if the volume has been muted. If so, please restore the volume.
• The speakers may have been turned off. Use the <Fn> + <F6> hotkey combination to turn them on.
• The volume may have been set too low. Use the <Fn> + <F8> hotkey combination to increase the volume.
• An earphone or external speakers may have been connected to the audio output jack, turning off the Joybook Lite's built-in speakers automatically.
Why is the hard disk capacity displayed by the OS different from its nominated capacity?
You may have discovered that the capacity of a 10GB hard disk becomes 9GB when displayed from the OS, and 20GB becomes 19GB, etc. The bigger the capacity, the bigger the difference. It is because hard disk manufacturers and OS developers calculate hard disk capacity in different ways. As a result, the nominated capacity is different from the exact capacity displayed by the OS.
Calculation of hard disk capacity by hard disk manufacturers
1GB=1,000MB 1MB=1,000KB 1KB=1,000 bytes
Calculation of hard disk capacity by OS developers
1GB=1,024MB 1MB=1,024KB 1KB=1,024 bytes
Example of a 40GB hard disk:
Calculation by hard disk manufacturers
40GB=40,000MB =40,000,000KB =40,000,000,000
bytes
Calculation by OS developers
40GB=40,960MB =41,943,040KB =42,949,672,960
bytes
Exact capacity of a 40GB hard disk displayed in the OS:
40,000,000,000÷1024÷1024÷1024=37.2529 (GB).
Furthermore, when a hard disk is partitioned, the system will reserve some space on the drive for system files. Therefore, the total capacity of a hard disk displayed by the OS will never be the same as its nominated capacity.
FAQ and troubleshooting54
I hear noise when connecting an earphone to the Joybook Lite.
Verify the following:
• Connect the earphone to other devices, such as a radio to see if you can still hear that noise. If the noise persists, the earphone may be out of order.
• If you can hear the noise only when inserting, it is the result of high instantaneous current. It is a normal phenomenon.
How can I reduce the wearing of the screen hinge when I lift up the lid of my Joybook Lite?
Please open/close the lid gently and slowly with both hands. Apply force evenly on both hands to reduce hinge wearing and prevent deformation or breaking of hinge due to uneven force.
This is the default setting of the Joybook Lite to conserve battery power. The Joybook Lite is configured to use the power saving feature. You can go to
and Maintenance
power plan.
Should I drain the battery of my Joybook Lite every time before charging to retain its capacity?
No. Your Joybook Lite comes with an Lithium-ion (Li-ion) battery pack. This is one of the newest cell types available. It is also the lightest battery type currently available on a commercial basis and can provide more power than other main cell types. There are no known problems of memory effect with this battery type and it is the easiest battery type to be maintained.
Start > Control Panel > Performance
> Power Options to select your preferred
What should I do if a program in Windows freezes?
If your system freezes, press the <Ctrl> + <Alt> + <Del> keys simultaneously. Under
Applications tab, and then click on the application that freezes
and click
Why is my Joybook Lite running so hot? Is it normal?
Because all the hardware is in such cramped quarters, it tends to get hot. To prevent overheating, do not obstruct the vents. For example, do not use the Joybook Lite in bed where a blanket may inadvertently cover the vents and block the airflow.
Why does my Joybook Lite seem to turn off itself after a certain period of inactivity?
End Task.
Windows Task Manager, click the

Display

There is nothing visible on the screen.
Check the Power button indicator.
• If it is not lit up, no power is being supplied to the Joybook Lite. Connect the power adapter and restart the Joybook Lite.
• If it blinks in blue, the Joybook Lite has entered Sleep mode in order to conserve power. You can press the Power button to resume from Sleep mode.
• If it lights up in blue, the Joybook Lite is being supplied normally with power. There are two possible causes for the problem.
FAQ and troubleshooting 55
• The screen's brightness may have been set too low. Use the <Fn> + <F5> hotkey combination to increase the brightness.
• The display may have been switched to use an connected external display device. Use the <Fn> + <F3> hotkey combination to switch the display back to the Joybook Lite or to use simultaneous display.
When I connect the Joybook Lite to an external monitor, the display is abnormal.
The instructions below will guide you through the troubleshooting process.
• Use the <Fn> + <F3> function key combination to make external video signal enabled.
• Refer to the user manual that came with the external monitor to check the settings.
• Connect the VGA cable to the Joybook Lite and reboot the system. If there is no display on the external monitor after system reboot, connect the Joybook Lite to a standard VGA monitor, and wait until you can see things properly on that VGA monitor. Then, connect the target display to the Joybook Lite again.
How can I judge if my LCD panel is out of order and what should I do if this happens?
If your Joybook Lite cannot display images at the default resolution, please visit the BenQ web site to download and update the latest Joybook Lite display drivers.
Contact your BenQ dealer if you encounter the following situations:
• The screen flickers when the system starts up normally.
• Fonts displayed on the screen are unclear and strange codes appear.
• There is no display when the hard disk is running normally.
• Colors on the screen are strange and turn into white.
• Vertical or horizontal lines appear on the screen.
• When playing a media file using Windows Media Player, the frame speed is abnormal.
• The sound changes while the screen remains the same when playing games.
FAQ and troubleshooting56

Cleaning and battery maintenance

Battery maintenance

1. Fully charge/discharge battery up to 4 cycles before achieving full capacity of a new battery.
2. Fully discharge and then fully charge the battery every two to three weeks for battery conditions.
3. Remove from the device and stored in a cool, dry, clean place if the battery will not be in use for a month or longer and recharge the battery after a storage period.
4. Do not short-circuit. A short-circuit may cause severe damage to the battery.
5. Do not drop, hit or otherwise abuse the battery as this may result in the exposure of the cell contents, which are corrosive.
6. Do not expose the battery to moisture or rain.
7. Keep battery away from fire or other sources of extreme heat. Do not incinerate. Exposure of battery to extreme heat may result in an explosion.
8. Do not use power adapters other than the one provided with the Joybook Lite.
9. Do not place the battery within reach of children.
10. Follow the local laws governing the disposal of batteries. As far as possible, submit used batteries to be recycled.
11. Use of improper batteries, or attempting to disassemble a battery, may result in explosions. Follow vendor recommendations in using batteries of the identical or equivalent type as replacements for worn-out batteries.

Cleaning your Joybook Lite

When cleaning the Joybook Lite, follow the steps below:
1. Turn off the Joybook Lite, disconnect the power adapter, and remove the battery.
2. Use a damp cloth to wipe the outer surface of the Joybook Lite. Do not apply liquid or spray cleaners directly on the Joybook Lite.
3. Do not use cleaners containing alcohol or acetone. Instead, use cleaning fluids specially formulated for LCD screens.
Cleaning and battery maintenance 57

Service and support

Serial number

BenQ Joybook Lite Global Online Service

Welcome to BenQ Joybook Lite Global Online Service (http://www.benq.com/support/). In order to ensure you an enjoyable experience with your Joybook Lite, the following supports are provided so you can get assisted whenever and wherever you are.
Support: Here you can select the country/region you are
located in, and visit the specific support web site.
Knowledge Base: Contains answers to frequently asked
questions about the Joybook Lite as well as additional tips.
You can access Service for answers and advice to your questions. You can also obtain the information about the BenQ service stations in your country.
The website layout and content may vary by region/country.
Contact Us to directly contact BenQ Customer

Joybook/Joybook Lite Overseas Regional Warranty (ORW) online registration

Register now to get free product news and latest information about BenQ! To register, follow the steps below:
1. Refer to the illustration below to locate the 13-digit product serial number on the bottom side of your Joybook Lite and write it down.
2. Connect to http://service.benq.com/orw/joybook
3. Click
Register Now to begin with registration and follow
the instructions on the screen to proceed.
Service and support58

Appendix

General safety information

When setting up or operating your Joybook Lite, please pay special attention to the following:
1. Keep this manual in a safe place for easy reference when needed.
2. Make sure you follow all instructions and warnings related to the system.
3. Place your Joybook Lite on a stable, level surface, and ensure that the vents are not obstructed.
4. Do not expose your Joybook Lite to rain or excess humidity, and keep it away from liquids (such as beverages, faucets, and so on).
5. Do not expose your Joybook Lite to direct sunlight, and keep it away from sources of heat (such as radiators, space heaters, stoves, and so on).
6. Do not expose your Joybook Lite to heavy impacts or strong vibrations. When closing the Joybook Lite, do not use excessive force.
7. Do not use your Joybook Lite near a gas leak.
8. Do not store your Joybook Lite in environments where the temperature is below 0°C or above 50°C, nor use your Joybook Lite in environments where the temperature is below 5°C or above 35°C. Otherwise system performance will be adversely affected.
9. Do not use your Joybook Lite near water, for example near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
10. Do not place the Joybook Lite in the vicinity of strong magnetic fields.
11. Use an appropriate electrical outlet, and make sure no heavy objects are placed on the power adapter.
12. The power adapter is a high-voltage component. Do not attempt to repair it yourself. Should it become damaged, please contact an authorized BenQ distributor or service center.

Safety information about the battery

Caution: There is a high risk of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the battery equipment manufacturer. Discard used batteries according to battery manufacturer’s instructions.
Appendix 59
Safety information about the
Disposal of Waste Electrical
power adapter
• Use only the power adapter supplied with your Joybook Lite. Use of another type of power adapter will result in malfunction and/or danger.
• Do not use the adapter in a high moisture environment. Never touch the adapter when your hands are wet.
• Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do not use the power adapter while it is inside a carrying case.
• Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging.
• Do not use the adapter if the cord becomes damaged.
• Do not attempt to service the adapter. There are no service parts inside. Replace the unit if it is damaged or exposed to excess moisture.
and Electronic Equipment by users in private households in the European Union.
This symbol on the product or on the packaging indicates that this can not be disposed of as household waste. You must dispose of your waste equipment by handing it over to the applicable take­back scheme for the recycling of electrical and electronic equipment. For more information about recycling of this equipment, please contact your city office, the shop where you purchased the equipment or your household waste disposal service. The recycling of materials will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and environment.
Appendix60

Declaration of Conformity

For the following equipment: Type of E q uipment :
Notebook Brand name or mark:
BenQ Model designation(s)/Model no(s):
Joybook U102 Series; DH1000
Company name, address, telephone & fax no.
Name: BenQ Europe B.V.
Ekkersrijt 4130, 5692 DC Son Address:
The Netherlands
TEL/Fax: +31 (499) 750 500 /+31 (499) 750-599
is herewith confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating Electromagnetic Compatibility (2004/108/EC) and Low Voltage Directive (2006/95/EC) and Radio and Telecommunications Terminal Equipment Directive (1999/5/EC).
For the evaluation regarding the electromagnetic compatibility, the following standards were applied:
EN 55022 EN 55024 EN 60950-1 ETSI EN 300 328 ETSI 301 489-1/-17 EN 62311
Appendix 61

Safety instructions for Poland, Romania, Slovenia, Bulgaria, Latvia, and Croatia

Polski
1. Należy upewnić się, że zastosowano się do wszystkich
instrukcji i ostrzeżeń dotyczących systemu.
2. Nie należy umieszczać komputera w miejscach
oddziaływania silnych pól magnetycznych.
3. Ostrzeżenie: Nieprawidłowa wymiana baterii może
spowodować jej wybuch. Baterię można wymienić wyłącznie na baterię tego samego lub zamiennego typu zalecanego przez producenta urządzenia. Zużyte baterie należy usuwać zgodnie z instrukcjami producenta.
4. Podłącz zasilacz do prawidłowego źródła zasilania.
Wymagania dotyczące zasilania znajdują się na obudowie produktu i/lub na opakowaniu.
5. Nie należy używać zasilacza jeśli przewód jest uszkodzony.
6. Nie należy próbować naprawiać urządzenia. Wewnątrz nie
ma części, które można naprawiać. Urz wymienić, jeśli zostanie uszkodzone lub narażone na oddziaływanie nadmiernej wilgoci.
7. Nigdy nie należy instalować kabli telefonicznych podczas
burzy z wyładowaniami atmosferycznymi.
ądzenie należy
România
1. Asiguraţi-vă că respectaţi toate instrucţiunile şi avertismentele privitoare la sistem.
2. Nu plasaţi computerul într-o zonă cu puternice câmpuri magnetice.
3. Pericol de explozie dacă bateria este incorect înlocuită. Înlocuiţi numai cu acelaşi tip sau cu un tip echivalent recomandat de producătorul echipamentului. Aruncaţi bateriile folosite în conformitate cu instrucţiunile producătorului.
4. Conectaţi adaptorul la o sursă de tensiune corectă. Cerinţele privind tensiunea se găsesc pe carcasa produsului şi/sau pe ambalaj.
5. Nu folosiţi adaptorul dacă se defectează cordonul.
6. Nu încercaţi să depanaţi aparatul. În interior nu există componente depanabile. Înlocuiţi aparatul dacă acesta se deteriorează sau este expus la umezeală în exces.
7. Nu instalaţi niciodată cablu telefonic în timpul unei furtuni cu fulgere.
Appendix62
Slovensko
1. Glede sistema sledite navodilom in opozorilom.
2. Raèunalnika ne postavljajte na mesta z moènim magnetnim poljem.
3. V primeru nepravilne namestitve akumulatorja obstaja nevarnost eksplozije. Nadomestite ga le z isto ali ekvivalentno vrsto, priporoèeno s strani proizvajalca opreme. Rabljen akumulator odstranite skladno z navodili proizvajalca.
4. Adapter spojite na primeren vir napajanja. Napetostne zahteve so navedene na ohišju izdelka in/ali njegovi embalaži.
5. V primeru, da je napajalni kabel poškodovan, adapterja ne uporabljajte.
6. Ne postopajte se popravljanja enote. Znotraj ni nobenih delov, ki bi jih bilo moè popraviti. Èe je enota poškodovana ali izpostavljena visoki vlagi, jo nadomestite z novo.
7. Nikoli ne namešèajte telefonske linije med nevihto z grmenjem.
Български
1. Следвайте всички инструкции и предупреждения относно системата.
2. Не слагайте компютъра на място със силно магнитно поле.
3. Опасност от експлозия при погрешна смяна на батерията. Използвайте само същия или еквивалентен тип батерия, препоръчан от производителя на оборудването. Изхвърляйте старите батерии съгласно инструкциите на производителя.
4. Свържете адаптера към подходящ източник на захранване. Изискванията към напрежението са посочени на корпуса на продукта и/или опаковката.
5. Не използвайте адаптера, ако кабелът се повреди.
6. Не се опитвайте да поправяте продукта. В него няма
части, които могат да се поправят. Сменете продукта, ако се повреди или ако бъде изложен на прекомерна влага.
7. Никога не гръмотевична буря.
инсталирайте телефонни кабели по време на
Appendix 63
Latviski
1. Sekojiet visām sistēmai atbilstošajām norādēm un brīdinājumiem.
2. Nenovietojiet datoru tuvu spēcīgiem magnētiskajiem laukiem.
3. Nepareizi nomainīts akumulators var uzsprāgt. Mainiet akumulatoru tikai pret tādu pašu vai līdzvērtīgu ražotāja ieteiktu akumulatoru. Utilizējiet izlietotos akumulatorus saskaņā ar ražotāja norādēm.
4. Pievienojiet adapteri atbilstošai strāvas padevei. Strāvas padeves parametrus Jūs varat atrast uz produkta korpusa un/ vai iepakojuma.
5. Nelietojiet adapteri, ja ir bojāts tā vads.
6. Nemēģiniet labot iekārtu pašrocīgi. Detaļu bojājumu gadījumā vai arī, ja tā bijusi pakļauta mitruma ietekmei, griezieties autorizētā servisa centrā.
7. Nekad nelietojiet un neveiciet telefona līnijas pieslēgumu negaisa laik
ā.
Hrvatski
1. Pridržavajte se svih uputa i upozorenja u vezi sa sustavom.
2. Ne postavljajte računalo u područje jakih magnetskih polja.
3. Nepravilna zamjena baterije izazvat će opasnost od eksplozije. Prilikom zamjene, koristite istu ili ekvivalentnu vrstu baterije koju je preporučio proizvođač. Rabljene baterije odložite prema uputama proizvođača.
4. Mrežni prilagodnik priključite na odgovarajući izvor napajanja. Propisani napon naveden je na kućištu proizvoda i/ili pakiranju.
5. Ne koristite mrežni prilagodnik kojem je oštećen kabel.
6. Ne pokušavajte servisirati uređaj. U uređaju se ne nalaze dijelovi koje možete popraviti. Uređaj zamijenite u slučaju oštećenja ili izloženosti prekomjernoj vlazi.
7. Nikada ne instalirajte ožičenje telefona za vrijeme grmljavine.
Appendix64
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