Avocent AutoView 3100, AutoView 3200 User Guide
AutoView
®
Installer/User Guide
3100/3200
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Canadian Notification
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Japanese Notification
Korean Notification
Safety and EMC Approvals and Markings
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
AutoView 3100/3200
Instal ler/ User Guide
®
Switch
Avocent, the Avocent logo, The Power of Being There, AutoView,
DSView, Dambrackas Video Compress i on and OSCAR are registere d
trademarks of Avocent Corporation or its affiliates. All ot he r ma rks are
the property of their respective owners.
© 2007 Avocent Corporation. All rights reserved. 590-640-
616D
Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance
(se
rvicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
produ
ct’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Of f
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.
TABLE OF CONTENTS
Table of Contents
List of Figures ................................................................................................................ vii
List of Tables................................................................................................................... ix
Chapter 1: Product Overview........................... ............................................. ...... ....... ..... 1
Features and Benefits ........................................................................................................................1
Reduce cable bulk.......................................................................................................................1
Access the AutoView 3100/3200 switch via a standard TCP/IP network ..................................2
Chapter 2: Installation ...................................... ...... ....... ...... ...... ....... ...... ......................... 5
AutoView 3100/3200 Switch Connectivity ......................................................................................... 5
Installation Overview.........................................................................................................................5
Getting started.............................. ..... .............................................. ...........................................7
Setting up your network..............................................................................................................8
Rack Mounting an AutoView 3100/3200 Switch................................................................................8
Rack mounting safety considerations.........................................................................................8
Connecting the AutoView 3100/3200 Switch Hardware ...................................................................9
Configuring the AutoView 3100/3200 Switch..................................................................................10
Setting up the built-in web server.............................................................................................10
Connecting to the on-board web interface through a firewall.................................................11
Verifying the Connections................................................................................................................13
AutoView 3100/3200 switch .....................................................................................................13
IQ and serial IQ modules .........................................................................................................13
Adjusting Mouse Settings on Target Devices ..................................................................................13
iii
Chapter 3: Local Port Operation................................................................................... 15
Basic Operations..............................................................................................................................15
Viewing and selecting ports and servers..................................................................................15
Selecting a target device...........................................................................................................15
Soft switching............................................................................................................................16
Viewing the status of your AutoView 3100/3200 switching system..........................................16
Navigating the OSCAR interface......................................... ...... ...... .........................................17
Main Dialog Box Functions.............................................................................................................18
Managing a KVM session.........................................................................................................19
iv AutoView 3100/3200 Switch Installer/User Guide
Setup Dialog Box Functions............................................................................................................19
Changing the display behavior.................................................................................................21
Controlling the status flag........................................................................................................22
Selecting target devices for broadcasting.................................................................................23
Selecting target devices for Scan mode....................................................................................24
Setting local port Screen Saver options....................................................................................26
Setting the keyboard country code............................................................................................27
Assigning device types..............................................................................................................28
Assigning target device names..................................................................................................30
Commands Dialog Box Functions...................................................................................................31
Enabling or disabling Broadcasting.........................................................................................32
Enabling or disabling Scan mode.............................................................................................33
Viewing and disconnecting user connections...........................................................................33
Displaying version information................................................................................................35
Resetting your PS/2 keyboard and mouse................................................................................36
Sending a ping request....................... ...... ...... ............................................. ..............................37
Chapter 4: Web Interface Operations........................................................................... 39
AutoView 3100/3200 Switch On-Board Web Interface ...................................................................39
Viewing and Selecting Ports and Servers........................................................................................40
The AutoView 3100/3200 Explorer Window ...................................................................................40
Using the side navigation bar...................................................................................................41
Using the top option bar ...........................................................................................................42
Launching a KVM Session ...............................................................................................................42
Managing the AutoView 3100/3200 Switch On-Board Web Interface............................................43
Upgrading IQ modules.............................................................................................................43
Managing local accounts..........................................................................................................44
Managing device properties.....................................................................................................45
Rebooting the appliance...........................................................................................................46
Managing local accounts..........................................................................................................46
Access levels .............................................................................................................................46
Preemption levels......................................................................................................................47
Managing Device Properties...........................................................................................................48
Viewing and changing appliance configuration information...................................................48
Table of Contents v
Appliance and target device query modes................................................................................49
Setting up Active Directory for performing queries.................................................................51
Chapter 5: The Video Viewer......................................................................................... 53
The Video Viewer Window...............................................................................................................53
Launching a KVM Session ...............................................................................................................54
Session time-out....................................... ............................................. ....................................54
Video Viewer Window Features ......................................................................................................54
Changing the toolbar................................................................................................................56
Setting the window size.............................................................................................................56
Adjusting the view.....................................................................................................................56
Adjusting color depth................................................................................................................58
Additional video adjustment................................................................. ....................................58
Target video settings.................................................................................................................59
Contrast and brightness............................................................................................................60
Detection thresholds....................................................... ..... ............................................. .. ......60
Block Noise Threshold and Pixel Noise Threshold ..................................................................60
Automatic video adjustment......................................................................................................60
Refresh Image...........................................................................................................................61
Video Test Pattern ....................................................................................................................61
Adjusting mouse options...........................................................................................................61
Cursor type ...............................................................................................................................61
Mouse scaling...........................................................................................................................63
Vendor-specific video settings..................................................................................................63
Mouse alignment and synchronization.....................................................................................63
Using Keyboard Pass-through.........................................................................................................64
Using Macros...................................................................................................................................64
Saving the View................................................................................................................................65
Closing a Video Viewer Window Session ........................................................................................65
Chapter 6: Terminal Operations ................................................................................... 67
The Console Menu...........................................................................................................................67
Network Configuration....................................................................................................................67
Other Console Main Menu Options.................................................................................................69
Security Configuration .............................................................................................................69
Firmware Management ............................................................................................................69
vi AutoView 3100/3200 Switch Installer/User Guide
Enable Debug Messages...........................................................................................................69
Restore Factory Defaults..........................................................................................................70
Reset Appliance ........................................................................................................................70
Exit............................................................................................................................................70
Appendices..................................................................................................................... 71
Appendix A: Flash Upgrades...........................................................................................................71
Appendix B: Using Serial IQ Modules ............................................................................................73
Appendix C: UTP Cabling...............................................................................................................77
Appendix D: Technical Specifications.............................................................................................79
Appendix E: Sun Advanced Key Emulation.....................................................................................81
Appendix F: Technical Support.......................................................................................................83
LIST OF FIGURES
List of Figures
Figure 1.1: Example AutoView 3100/3200 Switch Configuration....................................................2
Figure 2.1: Basic AutoView 3100/3200 Switch Configuration .........................................................6
Figure 2.2: AutoView 3100/3200 Switch Mounting Diagram...........................................................9
Figure 2.3: Typical AutoView 3100/3200 Switch Firewall Configuration .....................................12
Figure 3.1: OSCAR Interface Main Dialog Box..............................................................................19
Figure 3.2: OSCAR Interface Setup Dialog Box.............................................................................20
Figure 3.3: OSCAR Interface Menu Dialog Box.............................................................................21
Figure 3.4: OSCAR Interface Flag Dialog Box ..............................................................................22
Figure 3.5: Position Flag................................................................................................................23
Figure 3.6: OSCAR Interface Broadcast Dialog Box......................................................................24
Figure 3.7: OSCAR Interface Scan Dialog Box ..............................................................................25
Figure 3.8: OSCAR Interface Screen Saver Dialog Box.................................................................26
Figure 3.9: OSCAR Interface Keyboard Dialog Box......................................................................28
Figure 3.10: OSCAR Interface Devices Dialog Box.......................................................................29
Figure 3.11: OSCAR Interface Device Modify Dialog Box.............................................................29
Figure 3.12: OSCAR Interface Names Dialog Box.........................................................................30
Figure 3.13: OSCAR Interface Name Modify Dialog Box..............................................................31
Figure 3.14: OSCAR Interface Commands Dialog Box..................................................................32
Figure 3.15: OSCAR Interface User Status Dialog Box .................................................................34
Figure 3.16: OSCAR Interface Disconnect Dialog Box..................................................................34
Figure 3.17: OSCAR Interface Version Dialog Box........................................................................35
Figure 3.18: AVRIQ Selection Dialog Box......................................................................................35
Figure 3.19: AVRIQ Version Dialog Box........................................................................................36
Figure 3.20: OSCAR Interface Ping Dialog Box ............................................................................37
Figure 4.1: Avocent AutoView 3100/3200 Explorer Window .........................................................41
Figure 4.2: Active Directory - KVM user........................................................................................50
Figure 4.3: Active Directory - KVM appliance admin....................................................................50
Figure 4.4: Active Directory - Define Groups.................................................................................51
Figure 5.1: Video Viewer Window (Normal Window Mode) ..........................................................55
Figure 5.2: Manual Video Adjust Dialog Box.................................................................................59
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed .............................61
vii
viii AutoView 3100/3200 Switch Installer/User Guide
Figure 6.1: Console Main Menu......................................................................................................68
Figure 6.2: Network Configuration Menu.......................................................................................68
LIST OF TABLES
List of Tables
Table 1.1: Descriptions for Figure 1.1..............................................................................................2
Table 2.1: Descriptions for Figure 2.1..............................................................................................7
Table 2.2: TCP Ports and Functions for the AutoView 3100/3200 Switch.....................................11
Table 2.3: Descriptions for Figure 2.3............................................................................................12
Table 3.1: OSCAR Interface Status Symbols...................................................................................16
Table 3.2: OSCAR Interface Navigation Basics..............................................................................17
Table 3.3: Main Dialog Box Functions...........................................................................................19
Table 3.4: Setup Features to Configure the OSCAR Interface........................................................20
Table 3.5: OSCAR Interface Status Flags.......................................................................................22
Table 3.6: Commands to Manage Routine Tasks for Your Target Devices ....................................31
Table 4.1: On-Board Web Interface Supported Operating Systems and Browsers.........................39
Table 4.2: Descriptions for Figure 4.1............................................................................................41
ix
Table 4.3: Viewing Appliance Information......................................................................................45
Table 4.4: Allowed Operations by Access Level..............................................................................47
Table 4.5: Viewing Appliance Information......................................................................................48
Table 5.1: Descriptions for Figure 5.1............................................................................................55
Table 5.2: Descriptions for Figure 5.2............................................................................................59
Table 5.3: Descriptions for Figure 5.3............................................................................................62
Table B.1: Serial IQ Module Pinouts..............................................................................................76
Table C.1: UTP Wiring Standards ..................................................................................................77
Table D.1: AutoView 3100/3200 Switch Product Specifications ............................ ........................79
Table E.1: Sun Key Emulation .............................................................. ..... ...... ..............................81
Table E.2: PS/2-to-USB Keyboard Mappings.................................................................................82
x AutoView 3100/3200 Switch Installer/User Guide
CHAPTER
Product Overvi ew
1
Features and Benefits
Avocent AutoView® 3100/3200 switches combine analog and digital technology to provide
flexible control of data center servers, and to facilitate the OA&M (operations, activation and
maintenance) of remote branch offices where trained operators may be unavailable. The Auto View
3100/3200 switches provide our customers with a significant reduction of cable volume, secure
remote access and flexible server management from anywhere at anytime.
The AutoView 3100/3200 KVM switch family has several options depending on the model:
1
• a rack mountable keyboard , video and mo use (KVM) swit
digital (remote) conne ctivity
• video resolutions supported up to 1280 x 1024 for remote users
• enhanced video quality of up to 1600 x 1200 available to local users via the video port
• accessibility to target devices across 10/100 or 1000BaseT (some models) LAN port(s)
The IP-based AutoView 3100/3200 switches give you flexible target device management control
from anyw
here in the world.
Reduce cable bulk
With server densities continually increasing, cable bulk remains a major concern for network
administrators. The AutoView 3100/3200 switches significantly reduce KVM cable volume in the
rack by utilizing the innovative IQ module and single, industry-standard Unshielded Twisted Pair
(UTP) cabling or the Integrated Access Cable (IAC) cabling option. This allows a higher server
density while providing greater airflow and cooling capacity.
NOTE: All references to IQ modules in this document use the AVRIQ module as a default. The AutoView 3100/
3200 switches support Avocent AVRIQ, DSRIQ and DSAVIQ modules as well as Avocent Integrated Access
Cables (IAC modules).
The IQ module and IAC are powered directly from the target device and provides Keep Alive
functionality when the switch is not powered.
ch, configurable for analog (local) or
2 AutoView 3100/3200 Switch Installer/User Guide
The serial IQ module is a DCE device that provides the primary interface between a serial device
and a AutoView 3100/3200 switch. It provides VT100 terminal emulation, break suppression and
port history in a compact, convenient module.
Access the AutoView 3100/3200 switch via a standard TCP/IP network
The Avocent AutoView 3100/3200 switches provide agentless remote control and access. No
special software or drivers are required on the attached, or client, computers.
NOTE: The client connects to the AutoView 3100/3200 switch using an Internet browser.
3
4
5
6
7
Figure 1.1: Example AutoView 3100/3200 Switch Configuration
Table 1.1: Descriptions for Figure 1.1
Number Description Number Description
1 CAT 5 Connection 5 Ethernet
2 KVM Connection to the Switch 6 Digital User (Computer with Internet browser)
3 Remote IP Connection 7 Analog User (OSCAR Graphical User Interface)
8
Table 1.1: Descriptions for Figure 1.1 (Continued)
Chapter 1: Product Overview 3
Number
4 AutoView 3100/3200 Switch 8 Digital User (Computer with Internet browser)
Description Number Description
4 AutoView 3100/3200 Switch Installer/User Guide
CHAPTER
Installation
2
AutoView 3100/3200 Switch Connectivity
The AutoView 3100/3200 switching system transmits keyboard, video and mouse (KVM)
information between operators and target devices attached to the switch over a n etwork using either
an Ethernet or modem connection.
The AutoView 3100/3200 switch uses TCP/IP for communication over Ethernet. Although
aseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT or
10B
1000BaseT network for switches that support it.
Install ation Overview
5
The general procedure for setting up and installing an AutoView 3100 /3200 switch is as follows:
• Unpack the switch and verify that all components are present and in good condition.
• Make all hardware connections between the power source, switch, target devices, the Ethernet
and the option
• Turn on the power and verify that all connections are working.
• Configure the AutoView 3100/3200 switch’s IP address using the console menu interface.
• Use the on-board web interface to configure the AutoView 3100/3200 switch.
• Make the appropriate mouse setting adjustments.
al modem connection.
6 AutoView 3100/3200 Switch Installer/User Guide
Figure 2.1 illustrates a basic configuration for the AutoView 3100/32 00 switch, using the
AutoView 3100/3200 model for the example. Descriptions follow in Table 2.1.
2
1
5
3
4
6
7
8
Figure 2.1: Basic AutoView 3100/3200 Switch Configuration
9
Table 2.1: Descriptions for Figure 2.1
Number Description Number Description
1 Digital User 6 Ports 1-16
2 Network 7 Local USB Connections
3 Analog User 8 Servers 1-16
Chapter 2: Installation 7
4 AutoView 3100/3200
5 Power Cord
Getting started
Before installing your AutoView 3100/3200 switch, refer to the following lists to ensure you have
all items that shipped with the AutoView 3100/3200 switch, as well as other items necessary for
proper installation.
NOTE: While it is possible to use two AutoView 3100/3200 switches in a cascaded configuration, it can cause
function conflicts and limit the advanced features of the switch. As a result, Avocent does not recommend this
configuration.
Supplied with the AutoView 3100/3200 switch
• Local country power cord
• Rack mounting brackets (depending on switch model)
• Rack Mounting Bracket Quick Inst
• AutoView 3100/3200 Switch Quick Installation Guide
• Either of the following:
• Two ribbon cables with RJ-45 connectors at each end
One RJ-45 to DB-9 (male) adaptor fo
Sw
9 IQ Modules, IAC cables, PS/2, USB, Sun and serial
it
ch
adaptors are available
allation Guide (depending on switch model)
r the modem connection
One RJ-45 to DB-9 (female) adaptor for
the SETUP, CONSOLE or 10101 port
-or-
• One null modem cable
Additional items needed
• One IQ module per target server or serial IQ module per serial device
• One UTP patch cable per IQ module (4-pair UTP, up to 30 meters)
• UTP patch cable(s) for network connectivity (4-pair UTP, up to 30 meters)
8 AutoView 3100/3200 Switch Installer/User Guide
Setting up your network
The AutoView 3100/3200 switching system uses IP addres ses to uniquely identify the switch and
the target devices. The AutoView 3100/3200 switch family supports both Dynamic Host
Configuration Protocol (DHCP) and static IP addressing. Avocent recommends that IP addresses
be reserved for each switch and that they remain static while the switches are connected to the
network.
Rack Mounting an AutoView 3100/3200 Switch
A rack mounting kit is supplied with each AutoView 3100/3200 switch. You may either place the
AutoView 3100/3200 switch on the rack shelf or mount the switch directly into an Electronic
Industries Alliance (EIA) standard rack.
Most AutoView 3100/3200 switches may be rack mou
3100/3200 switch family does not support a 0U configuration.
Rack mounting safety considerations
• Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure,
causing damage to equipment and possible personal injury. Stabilize racks in a permanent
location before loading begins. Mount components beginning at the bottom of the rack, then
work to the top. Do not exceed your rack load rating.
• Power Considerations - Connect on ly to the p ower source specified o n the un it. When multipl e
electrical co
not exceed circuit capabilities. Overloaded power sources and extension cords present fire and
shock hazards.
• Elevated Ambient Temperature: If installed i
temperature of the rack environment may be greater than room ambient. Use care not to exceed
the rated maximum ambient temperature of the switch.
• Reduced Air Flow: Install the equipment in the rack so
safe operation of the equipment is not compromised.
• Reliable Earthing: Maintain reliable earthing of rack mounted equipment. Pay particular
attention
example, use of power strips).
To install the rack mounting bracket:
1. Remove the two rack mounting screws from each side of the AutoView 3100/3200 switch.
2. Place the rack mounting brackets next to the swit
3. Insert the screws supplied with the rack mounting kit through the holes of the brackets and into
the A
mponents
to supply connections other than direct connections to the branch circuit (for
utoView 3100/3200 switch. Tighten the screws securely.
are installed in a rack, ensure that the total component power ratings do
nted in a 1U configuration. The AutoView
n a clos
ed rack assembly, the operating
that the amount of airflow required for
ch as illustrated in Figure 2.2.
Install the AutoView 3100/3200 switch into the rack using the method of the rack manufacturer.
Chapter 2: Installation 9
Figure 2.2: AutoView 3100/3200 Switch Mounting Diagram
Connecting the AutoView 3100/3200 Switch Hardware
T o connect and turn on your AutoView 3100/3200 switch:
1. Turn off the target device(s) that will be part of your AutoView 3100/3200 switching system.
Locate the po
appropriate end into the power socket on the rear of the AutoView 3100/3200 switch. Plug the
other end into an appropriate AC wall outlet.
wer cord that came with the AutoView 3100/3200 switch and plug the
NOTE: To avoid potential video and/or ke y boa r d problems when using Avocent pr oducts: If the building
has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they
should be on the same circuit.
WARNING: To reduce the risk of electric shock or damage to your equipment:
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Disconnect the power from the switch by unplugging the
the appliance.
- The AC inlet is the main power disconnect.
power cor
d from either the electrical outlet or
2. Disconnect the power from the switch by unplugging the po wer cord fr om either the electr ical
outlet or the appliance.
3. Plug your VGA monitor and either PS/2 or USB keyboard and mouse cables into the
ropriately l abeled ports. You must install bo th a keyboard and mouse on the local ports or
app
the keyboard will not initialize properly.
4. Plug a compatible IQ module into the appropriate ports
on the back of the target server.
5. Choose an available numbered port on the rear of your AutoView 3100/3200 switch. Plug one
end o
f a UTP patch cable (4-pair, up t o 30 meters) into the selected por t and plug the other end
into the RJ-45 connector of the IQ module. Repeat this procedure for all servers that are to be
connected to the AutoView 3100/3200 switch.
10 AutoView 3100/3200 Switch Installer/User Guide
NOTE: When connecting a Sun IQ module, you must use a multi-sync monitor in the local port to accommodate
Sun computers that support both VGA and sync-on-green or composite sync.
6. Plug a UTP patch cable from your Ethernet network into the LAN port on the back of your
AutoView 3100/3200 switch. Network users will access the AutoView 3100/3200 switch
through this port.
7. Turn on each target device and then turn on the AutoView 3100/3200 switch. After about one
minute, the
switch completes initialization and displays the OSCAR graphical user interface
Free tag on the local port monitor.
8. Point your web browser to the default IP address https://192.168.1.1 to access the dev ice.
9. Log in to the OBWI and, using the top menu bar, select Appliance-App
Network. Enter the appropriate addressing information for your network.
To connect a serial IQ module to a serial device:
liance Settings-
1. Attach the serial IQ module 9-pin serial connector
to the serial port of the device to be
connected to your AutoView 3100/3200 switch.
2. Attach one end of the UTP patch cable to the RJ-45 conn
ector on the IQ-SRL module. Co nnect
the other end of the UTP patch cable to the desired port on the back of your AutoView 3100/
3200 switch.
NOTE: The serial IQ module is a DCE device and only supports VT100 terminal emulation.
3. Connect the power supply to the power connector on your serial IQ module. The cable
expander can be used to turn on to four serial IQ modules from a single power supply.
4. Connect the serial IQ module power supply to a grounded AC wall outlet. Turn on your serial
device. See the Us
ing Serial IQ Modules on pag
e 73 for more information.
Configuring the AutoView 3100/3200 Switch
Once all mechanical connections have been made, you will need to configure the switch for use in
the overall switching system. See Chapter 6 for detailed instructions.
Setting up the built-in web server
You can access the AutoView 3100/3200 switch via an embedded web server that handles most
day-to-day switching tasks. Before using the web server to access the switch, first specify an IP
address through the SETUP , CONSOLE or 10 101 port o n the back panel of the swi tch. See Chapter
4 for detailed instructions on using the on-board web interface for switching.
Chapter 2: Installation 11
Connecting to the on-board web interface through a firewall
For AutoView 3100/3200 switch installations that use the on-board web interface for access, four
ports must be opened in a firewall if outside access is desired.
Table 2.2: TCP Ports and Functions for the AutoView 3100/3200 Switch
TCP Port
Number Function
80 Used for the initial downloading of the Avocent Video Viewer (for downloading the Java applet)
443 Used by the web browser interface for managing the AutoView 3100/3200 switch and launching
M sessi
KV
2068 Transmission of KVM session data (mouse & keyboard) or t
x035 model AutoView 3100/3200 switches
ons
ran
smission of video on x030 and
8192 Transmission of KVM session data (video) except for x030 and x035 model AutoView 3100/
In a typical configuration, as shown in Figure 2.3, the user
3200 switches
’s computer is located outside of the
firewall, and the AutoView 3100/3200 switch resides inside the firewall.
12 AutoView 3100/3200 Switch Installer/User Guide
5
4
2
1
Figure 2.3: Typical AutoView 3100/3200 Switch Firewall Configuration
Table 2.3: Descriptions for Figure 2.3
Number Description
1 AutoView 3100/3200 Switch
2 Firewall
3 User’s Computer
4 Firewall Forwards HTTP Requests and KVM Traffic to the AutoView 3100/3200 Switch
5 User Browses to Firewall’s External IP Address
3
To configure the firewall:
To access the AutoView 3100/3200 switch from outside a f
irewall, configure your firewall to
forward ports 80, 443, 2068 and 8192 from its external interface to the KVM switch through the
firewall’s internal interface. Consult the manual for your firewall for specific port forwarding
instructions.
T o connect to the AutoView 3100/3200 switch on-board web interface:
Open a web browser and enter the external IP address of the firewall. The AutoView 3100/3200
er will open and prompt you to login.
Explor
Verifying the Connections
AutoView 3100/3200 switch
The front panel of the AutoView 3100/3200 switch features LEDS indicating the Ethernet
connection for LAN, as well as LEDS that indicate the target device status for each port.
Ethernet connection LEDS
Chapter 2: Installation 13
• The green LED, labeled Link, illum
inates when a valid connection to the network is
established at the maximum supported rate and blinks when there is activity on the port.
• The amber LED illuminates when you are communicating at a slower rate when using an
Ethernet co
nnection.
• If neither LED is illuminated, connection speed is at a rate of 10 Mbps.
T arget device status LEDS
• A green LED illuminates when the attached target d
evice has power.
• An amber LED illuminates when that port is selected.
• The LEDs blink during a firmware upgrade.
IQ and serial IQ modules
Typically, IQ modules feature two green LEDs: a POWER LED and a STATUS LED.
•The POWER LED ind
•The STATUS LED
icates that the attached module is powered.
indicates that a valid selection has been made to an AutoView 3100/3200
switch.
The serial IQ module prevents a serial break from the attached device if
However, a user can generate a serial break with the attached device by pressing
accessing the Terminal Applications menu.
Adjusting Mouse Settings on Target Devices
Before a computer connected to the AutoView 3100/3200 switch can be used for remote user
control, you must set the target mouse speed and turn off acceleration. For machines running
Microsoft
®
Windows® (Windows NT
®
, 2000, XP, Server 2003), use the default PS/2 mouse driver.
the module loses power.
Alt-B after
To ensure that the local mouse movement and remote cursor display remain in sync, mouse
acceleration must
be set to “none” for all user accounts accessing a remote system through a KVM
switch. Mouse acceleration must also be set to “none” on every remote system. Special cursors
should not be used and cursor visibility options, such as pointer trails,
Ctrl key cursor location
animations, cursor shadowing and cursor hiding, should also be turned off.
14 AutoView 3100/3200 Switch Installer/User Guide
CHAPTER
Local Port Oper ation
3
The AutoView 3100/3200 switch includes a local port on the back. This port enables you to
connect a keyboard, monitor and mouse to the switch for direct access. The AutoView 3100/3200
switches include the OSCAR
target devices.
Basic Operations
Viewing and selecting ports and servers
Use the Main dialog box to view, configure and control target devi ces in the Auto View 31 00/32 00
switching system. You may view the target devices by name, port or by the unique Electronic ID
(EID) embedded in each IQ module. You will see an OSCAR interface-generated port list by
default when you first launch the OSCAR interface.
graphical user interface for configuring your system and selecting
15
The Port column indicates the port to which
Selecting a target device
Use the Main dialog box to select a target device. When you select a target device, the AutoView
3100/3200 switch reconfigures the keyboard and mouse to the settings for the selected target
device.
T o select a target device:
Double-cl i ck the target device name, EID or port number.
-orIf the display order of your list is by port (the Po
Enter.
press
-orIf the display order of your list is by name or EID (the Name
first few letters of the name of the target device or the EID number to establish it as unique and
Enter.
press
a target device is connected.
button is depressed), type the port nu mber and
rt
or EID button is depressed), type the
16 AutoView 3100/3200 Switch Installer/User Guide
NOTE: If OSCAR Authentication has been enabled, an “Authenticating” screen will appear after you select a
target device because the AutoView 3100/3200 switch is confirming your access to that target device. If you are
denied access to the target device, a message will appear saying that you can not view that particular target
device.
To select the previous target device:
Press
Print Screen and then Backspace. This key combination toggles you between the previous
and current connections.
To disconnect from a target device:
Press
Print Screen and then Alt+0 (zero). This leaves the user in a free state, with no target device
selected. The status flag on your desktop displays Free.
Soft switching
Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch
to a target device by pressing
number. If you have set a Scr een Del ay Ti me and y ou p ress the key sequ ences befo re that time h as
elapsed, the OSCAR interface will not display.
T o soft switch to a target device:
Press
Print Screen. If the disp lay order of th e Main dial og is by port (the Port button is depressed),
type the por t number and press
Print Screen and then typing the first few characters of its name or
Enter.
-orIf the display order of the Main dialo g is by n ame (the Name
letters of the name of the target device to establish it as unique and press
To switch back to the previous target device, press
Print Screen then Backspace.
button is depressed), type the first few
Enter.
Viewing the status of your AutoView 3100/3200 switching system
The status of target devices in your system is indicated in the far right columns of the Main dialog
box. The following table describes the status symbols.
Table 3.1: OSCAR Interface St atus Symbols
Symbol Description
(green circle) Server connected, powered up and the IQ module is online.
Connected target device is powered down or is
is offline.
Connected switch is online.
Connected switch is offline or not operating properly.
not operating properly, and the IQ module
Table 3.1: OSCAR Interface Status Symbols (Continued)
mb
ol Description
Sy
(yellow circle) The designated IQ module is being upgraded. When this symbol displays, do not
cycle power to the AutoView 3100/3200 switch or connected target devices and do not
disconnect IQ modules. Doing so may render the module permanently inoperable and require
the IQ module to be returned to the factory for repair.
(green letter) IQ module is being accessed by the indicated user channel.
(black letter) IQ module is blocked by the indicated user channel. For instance, in Figure 3.1,
user B is viewing Forester, but is blocking access to Acton, Barrett and Edie, which are
onnected t
c
o the same IQ module.
Navigating the OSCAR interface
This table describes how to navigate the OSCAR interface using the keyboard and mouse.
Table 3.2: OSCAR Interface Navigation Basics
Keystroke Function
Chapter 3: Local Port Operation 17
Print Screen Opens the OSCAR interface. Press Prin
F1 Opens the Help screen for the current dialog box.
Escape Closes the current dialog box without saving changes and returns to the
Alt Opens dialog boxes, selects or checks opt
Alt+X Closes current dialog box and returns to previous one.
Alt+O Selects the OK
Enter Completes a switch operation in the Main dialog box and exits the
Single-click, Enter In a text box, single-clicking an entry and pressing En
Print Screen, Backspace Toggles back to previous selection.
Screen keystroke to the currently selected IQ module.
evious one. I
pr
OSCAR interface and displays a status flag if status flags are enabled. See the
Commands Dialog Box Functions o
message box, pressing Escape
current dialog box.
used with underlined or other designated letters.
OSCAR int
editing and enables the Left and Right Arrow keys to move the cursor. Press
Enter again to quit the Edit mode.
f the Main dialog box is displayed, pressing Escape closes the
closes the pop-up box and returns to the
but
ton, then returns to the previous dialog box.
erface.
t Screen twice to send the Print
31 for more information. In a
n page
ions
and executes actions when
ter sel
ects the text for
18 AutoView 3100/3200 Switch Installer/User Guide
Table 3.2: OSCAR Interface Navigation Basics (Continued)
ro
ke Function
Keyst
Print Screen, Alt+0 (zero) Immediately disengages user from a target device; no target device is selected.
Print Screen, Pause Immediately turns on Screen Saver mode and prevents access to that specific
Up/Down Arrows Moves the cursor from line to line in lists.
Right/Left Arrows Moves the cursor between columns. When editing a text box, these keys move
Page Up/Page Down Pages up and down through Name and Port lists and Help pages.
Home/End Moves the cursor to the top or bottom of a list.
Backspace Erases characters in a text box.
Delete Deletes current selection in the Scan list or characters in a text box.
Shift-Del Deletes from the current selection to the end of the list when editing a Scan list.
Numbers Type from the keyboard or keypad.
Caps Lock Disabled. Use the Sh
Backspace Erases characters in a text box.
Status flag displays Free. (This only applies to the 0 (zero) on the keyboard and
not the numeric keypad.)
onsole, if
c
he cu
rsor within the column.
t
Main Dialog Box Functions
To access the OSCAR interface Main dialog box:
it is password protected.
ey to change case.
ift k
Press
Print Screen to launch the OSCAR interface. The Main dialog box will appear as shown in
Figure 3.1.
NOTE: If OSCAR Authentication has been enabled, you will be prompted to enter a username and password
before you can launch the OSCAR interface.
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