Avocent AutoView 3100, AutoView 3200 User Guide

AutoView

Installer/User Guide

3100/3200

USA Notification

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canadian Notification

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Japanese Notification

Korean Notification

Safety and EMC Approvals and Markings

UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST

AutoView 3100/3200

Instal ler/ User Guide

Switch

Avocent, the Avocent logo, The Power of Being There, AutoView, DSView, Dambrackas Video Compress i on and OSCAR are registere d trademarks of Avocent Corporation or its affiliates. All ot he r ma rks are the property of their respective owners.

616D

Instructions

This symbol is intended to alert the user to the presence of important operating and maintenance (se

rvicing) instructions in the literature accompanying the appliance.

Dangerous Voltage

This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the produ

ct’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

Power On

This symbol indicates the principal on/off switch is in the on position.

Power Of f

This symbol indicates the principal on/off switch is in the off position.

Protective Grounding Terminal

This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment.

TABLE OF CONTENTS

Table of Contents

List of Figures ................................................................................................................ vii

List of Tables................................................................................................................... ix

Chapter 1: Product Overview........................... ............................................. ...... ....... ..... 1

Features and Benefits ........................................................................................................................1

Reduce cable bulk.......................................................................................................................1

Access the AutoView 3100/3200 switch via a standard TCP/IP network ..................................2

Chapter 2: Installation ...................................... ...... ....... ...... ...... ....... ...... ......................... 5

AutoView 3100/3200 Switch Connectivity ......................................................................................... 5

Installation Overview.........................................................................................................................5

Getting started.............................. ..... .............................................. ...........................................7

Setting up your network..............................................................................................................8

Rack Mounting an AutoView 3100/3200 Switch................................................................................8

Rack mounting safety considerations.........................................................................................8

Connecting the AutoView 3100/3200 Switch Hardware ...................................................................9

Configuring the AutoView 3100/3200 Switch..................................................................................10

Setting up the built-in web server.............................................................................................10

Connecting to the on-board web interface through a firewall.................................................11

Verifying the Connections................................................................................................................13

AutoView 3100/3200 switch .....................................................................................................13

IQ and serial IQ modules .........................................................................................................13

Adjusting Mouse Settings on Target Devices ..................................................................................13

iii

Chapter 3: Local Port Operation................................................................................... 15

Basic Operations..............................................................................................................................15

Viewing and selecting ports and servers..................................................................................15

Selecting a target device...........................................................................................................15

Soft switching............................................................................................................................16

Viewing the status of your AutoView 3100/3200 switching system..........................................16

Navigating the OSCAR interface......................................... ...... ...... .........................................17

Main Dialog Box Functions.............................................................................................................18

Managing a KVM session.........................................................................................................19

iv AutoView 3100/3200 Switch Installer/User Guide

Setup Dialog Box Functions............................................................................................................19

Changing the display behavior.................................................................................................21

Controlling the status flag........................................................................................................22

Selecting target devices for broadcasting.................................................................................23

Selecting target devices for Scan mode....................................................................................24

Setting local port Screen Saver options....................................................................................26

Setting the keyboard country code............................................................................................27

Assigning device types..............................................................................................................28

Assigning target device names..................................................................................................30

Commands Dialog Box Functions...................................................................................................31

Enabling or disabling Broadcasting.........................................................................................32

Enabling or disabling Scan mode.............................................................................................33

Viewing and disconnecting user connections...........................................................................33

Displaying version information................................................................................................35

Resetting your PS/2 keyboard and mouse................................................................................36

Sending a ping request....................... ...... ...... ............................................. ..............................37

Chapter 4: Web Interface Operations........................................................................... 39

AutoView 3100/3200 Switch On-Board Web Interface ...................................................................39

Viewing and Selecting Ports and Servers........................................................................................40

The AutoView 3100/3200 Explorer Window ...................................................................................40

Using the side navigation bar...................................................................................................41

Using the top option bar ...........................................................................................................42

Launching a KVM Session ...............................................................................................................42

Managing the AutoView 3100/3200 Switch On-Board Web Interface............................................43

Upgrading IQ modules.............................................................................................................43

Managing local accounts..........................................................................................................44

Managing device properties.....................................................................................................45

Rebooting the appliance...........................................................................................................46

Managing local accounts..........................................................................................................46

Access levels .............................................................................................................................46

Preemption levels......................................................................................................................47

Managing Device Properties...........................................................................................................48

Viewing and changing appliance configuration information...................................................48

Table of Contents v

Appliance and target device query modes................................................................................49

Setting up Active Directory for performing queries.................................................................51

Chapter 5: The Video Viewer......................................................................................... 53

The Video Viewer Window...............................................................................................................53

Launching a KVM Session ...............................................................................................................54

Session time-out....................................... ............................................. ....................................54

Video Viewer Window Features ......................................................................................................54

Changing the toolbar................................................................................................................56

Setting the window size.............................................................................................................56

Adjusting the view.....................................................................................................................56

Adjusting color depth................................................................................................................58

Additional video adjustment................................................................. ....................................58

Target video settings.................................................................................................................59

Contrast and brightness............................................................................................................60

Detection thresholds....................................................... ..... ............................................. .. ......60

Block Noise Threshold and Pixel Noise Threshold ..................................................................60

Automatic video adjustment......................................................................................................60

Refresh Image...........................................................................................................................61

Video Test Pattern ....................................................................................................................61

Adjusting mouse options...........................................................................................................61

Cursor type ...............................................................................................................................61

Mouse scaling...........................................................................................................................63

Vendor-specific video settings..................................................................................................63

Mouse alignment and synchronization.....................................................................................63

Using Keyboard Pass-through.........................................................................................................64

Using Macros...................................................................................................................................64

Saving the View................................................................................................................................65

Closing a Video Viewer Window Session ........................................................................................65

Chapter 6: Terminal Operations ................................................................................... 67

The Console Menu...........................................................................................................................67

Network Configuration....................................................................................................................67

Other Console Main Menu Options.................................................................................................69

Security Configuration .............................................................................................................69

Firmware Management ............................................................................................................69

vi AutoView 3100/3200 Switch Installer/User Guide

Enable Debug Messages...........................................................................................................69

Restore Factory Defaults..........................................................................................................70

Reset Appliance ........................................................................................................................70

Exit............................................................................................................................................70

Appendices..................................................................................................................... 71

Appendix A: Flash Upgrades...........................................................................................................71

Appendix B: Using Serial IQ Modules ............................................................................................73

Appendix C: UTP Cabling...............................................................................................................77

Appendix D: Technical Specifications.............................................................................................79

Appendix E: Sun Advanced Key Emulation.....................................................................................81

Appendix F: Technical Support.......................................................................................................83

LIST OF FIGURES

List of Figures

Figure 1.1: Example AutoView 3100/3200 Switch Configuration....................................................2

Figure 2.1: Basic AutoView 3100/3200 Switch Configuration .........................................................6

Figure 2.2: AutoView 3100/3200 Switch Mounting Diagram...........................................................9

Figure 2.3: Typical AutoView 3100/3200 Switch Firewall Configuration .....................................12

Figure 3.1: OSCAR Interface Main Dialog Box..............................................................................19

Figure 3.2: OSCAR Interface Setup Dialog Box.............................................................................20

Figure 3.3: OSCAR Interface Menu Dialog Box.............................................................................21

Figure 3.4: OSCAR Interface Flag Dialog Box ..............................................................................22

Figure 3.5: Position Flag................................................................................................................23

Figure 3.6: OSCAR Interface Broadcast Dialog Box......................................................................24

Figure 3.7: OSCAR Interface Scan Dialog Box ..............................................................................25

Figure 3.8: OSCAR Interface Screen Saver Dialog Box.................................................................26

Figure 3.9: OSCAR Interface Keyboard Dialog Box......................................................................28

Figure 3.10: OSCAR Interface Devices Dialog Box.......................................................................29

Figure 3.11: OSCAR Interface Device Modify Dialog Box.............................................................29

Figure 3.12: OSCAR Interface Names Dialog Box.........................................................................30

Figure 3.13: OSCAR Interface Name Modify Dialog Box..............................................................31

Figure 3.14: OSCAR Interface Commands Dialog Box..................................................................32

Figure 3.15: OSCAR Interface User Status Dialog Box .................................................................34

Figure 3.16: OSCAR Interface Disconnect Dialog Box..................................................................34

Figure 3.17: OSCAR Interface Version Dialog Box........................................................................35

Figure 3.18: AVRIQ Selection Dialog Box......................................................................................35

Figure 3.19: AVRIQ Version Dialog Box........................................................................................36

Figure 3.20: OSCAR Interface Ping Dialog Box ............................................................................37

Figure 4.1: Avocent AutoView 3100/3200 Explorer Window .........................................................41

Figure 4.2: Active Directory - KVM user........................................................................................50

Figure 4.3: Active Directory - KVM appliance admin....................................................................50

Figure 4.4: Active Directory - Define Groups.................................................................................51

Figure 5.1: Video Viewer Window (Normal Window Mode) ..........................................................55

Figure 5.2: Manual Video Adjust Dialog Box.................................................................................59

Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed .............................61

vii

viii AutoView 3100/3200 Switch Installer/User Guide

Figure 6.1: Console Main Menu......................................................................................................68

Figure 6.2: Network Configuration Menu.......................................................................................68

LIST OF TABLES

List of Tables

Table 1.1: Descriptions for Figure 1.1..............................................................................................2

Table 2.1: Descriptions for Figure 2.1..............................................................................................7

Table 2.2: TCP Ports and Functions for the AutoView 3100/3200 Switch.....................................11

Table 2.3: Descriptions for Figure 2.3............................................................................................12

Table 3.1: OSCAR Interface Status Symbols...................................................................................16

Table 3.2: OSCAR Interface Navigation Basics..............................................................................17

Table 3.3: Main Dialog Box Functions...........................................................................................19

Table 3.4: Setup Features to Configure the OSCAR Interface........................................................20

Table 3.5: OSCAR Interface Status Flags.......................................................................................22

Table 3.6: Commands to Manage Routine Tasks for Your Target Devices ....................................31

Table 4.1: On-Board Web Interface Supported Operating Systems and Browsers.........................39

Table 4.2: Descriptions for Figure 4.1............................................................................................41

Table 4.3: Viewing Appliance Information......................................................................................45

Table 4.4: Allowed Operations by Access Level..............................................................................47

Table 4.5: Viewing Appliance Information......................................................................................48

Table 5.1: Descriptions for Figure 5.1............................................................................................55

Table 5.2: Descriptions for Figure 5.2............................................................................................59

Table 5.3: Descriptions for Figure 5.3............................................................................................62

Table B.1: Serial IQ Module Pinouts..............................................................................................76

Table C.1: UTP Wiring Standards ..................................................................................................77

Table D.1: AutoView 3100/3200 Switch Product Specifications ............................ ........................79

Table E.1: Sun Key Emulation .............................................................. ..... ...... ..............................81

Table E.2: PS/2-to-USB Keyboard Mappings.................................................................................82

x AutoView 3100/3200 Switch Installer/User Guide

CHAPTER

Product Overvi ew

Features and Benefits

Avocent AutoView® 3100/3200 switches combine analog and digital technology to provide flexible control of data center servers, and to facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable. The Auto View 3100/3200 switches provide our customers with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime.

The AutoView 3100/3200 KVM switch family has several options depending on the model:

• a rack mountable keyboard , video and mo use (KVM) swit

digital (remote) conne ctivity

• video resolutions supported up to 1280 x 1024 for remote users

• enhanced video quality of up to 1600 x 1200 available to local users via the video port

• accessibility to target devices across 10/100 or 1000BaseT (some models) LAN port(s) The IP-based AutoView 3100/3200 switches give you flexible target device management control

from anyw

here in the world.

Reduce cable bulk

With server densities continually increasing, cable bulk remains a major concern for network administrators. The AutoView 3100/3200 switches significantly reduce KVM cable volume in the rack by utilizing the innovative IQ module and single, industry-standard Unshielded Twisted Pair (UTP) cabling or the Integrated Access Cable (IAC) cabling option. This allows a higher server density while providing greater airflow and cooling capacity.

NOTE: All references to IQ modules in this document use the AVRIQ module as a default. The AutoView 3100/ 3200 switches support Avocent AVRIQ, DSRIQ and DSAVIQ modules as well as Avocent Integrated Access Cables (IAC modules).

The IQ module and IAC are powered directly from the target device and provides Keep Alive functionality when the switch is not powered.

ch, configurable for analog (local) or

2 AutoView 3100/3200 Switch Installer/User Guide

The serial IQ module is a DCE device that provides the primary interface between a serial device and a AutoView 3100/3200 switch. It provides VT100 terminal emulation, break suppression and port history in a compact, convenient module.

Access the AutoView 3100/3200 switch via a standard TCP/IP network

The Avocent AutoView 3100/3200 switches provide agentless remote control and access. No special software or drivers are required on the attached, or client, computers.

NOTE: The client connects to the AutoView 3100/3200 switch using an Internet browser.

Figure 1.1: Example AutoView 3100/3200 Switch Configuration

Table 1.1: Descriptions for Figure 1.1

Number Description Number Description 1 CAT 5 Connection 5 Ethernet 2 KVM Connection to the Switch 6 Digital User (Computer with Internet browser) 3 Remote IP Connection 7 Analog User (OSCAR Graphical User Interface)

Table 1.1: Descriptions for Figure 1.1 (Continued)

Chapter 1: Product Overview 3

Number 4 AutoView 3100/3200 Switch 8 Digital User (Computer with Internet browser)

Description Number Description

4 AutoView 3100/3200 Switch Installer/User Guide

CHAPTER

Installation

AutoView 3100/3200 Switch Connectivity

The AutoView 3100/3200 switching system transmits keyboard, video and mouse (KVM) information between operators and target devices attached to the switch over a n etwork using either an Ethernet or modem connection.

The AutoView 3100/3200 switch uses TCP/IP for communication over Ethernet. Although

aseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT or

10B 1000BaseT network for switches that support it.

Install ation Overview

The general procedure for setting up and installing an AutoView 3100 /3200 switch is as follows:

• Unpack the switch and verify that all components are present and in good condition.

• Make all hardware connections between the power source, switch, target devices, the Ethernet

and the option

• Turn on the power and verify that all connections are working.

• Configure the AutoView 3100/3200 switch’s IP address using the console menu interface.

• Use the on-board web interface to configure the AutoView 3100/3200 switch.

• Make the appropriate mouse setting adjustments.

al modem connection.

6 AutoView 3100/3200 Switch Installer/User Guide

Figure 2.1 illustrates a basic configuration for the AutoView 3100/32 00 switch, using the AutoView 3100/3200 model for the example. Descriptions follow in Table 2.1.

Figure 2.1: Basic AutoView 3100/3200 Switch Configuration

Table 2.1: Descriptions for Figure 2.1

Number Description Number Description 1 Digital User 6 Ports 1-16 2 Network 7 Local USB Connections 3 Analog User 8 Servers 1-16

Chapter 2: Installation 7

4 AutoView 3100/3200

5 Power Cord

Getting started

Before installing your AutoView 3100/3200 switch, refer to the following lists to ensure you have all items that shipped with the AutoView 3100/3200 switch, as well as other items necessary for proper installation.

NOTE: While it is possible to use two AutoView 3100/3200 switches in a cascaded configuration, it can cause function conflicts and limit the advanced features of the switch. As a result, Avocent does not recommend this configuration.

Supplied with the AutoView 3100/3200 switch

• Local country power cord

• Rack mounting brackets (depending on switch model)

• Rack Mounting Bracket Quick Inst

• AutoView 3100/3200 Switch Quick Installation Guide

• Either of the following:

• Two ribbon cables with RJ-45 connectors at each end One RJ-45 to DB-9 (male) adaptor fo

9 IQ Modules, IAC cables, PS/2, USB, Sun and serial

adaptors are available

allation Guide (depending on switch model)

r the modem connection

One RJ-45 to DB-9 (female) adaptor for

the SETUP, CONSOLE or 10101 port

-or-

• One null modem cable

Additional items needed

• One IQ module per target server or serial IQ module per serial device

• One UTP patch cable per IQ module (4-pair UTP, up to 30 meters)

• UTP patch cable(s) for network connectivity (4-pair UTP, up to 30 meters)

8 AutoView 3100/3200 Switch Installer/User Guide

Setting up your network

The AutoView 3100/3200 switching system uses IP addres ses to uniquely identify the switch and the target devices. The AutoView 3100/3200 switch family supports both Dynamic Host Configuration Protocol (DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each switch and that they remain static while the switches are connected to the network.

Rack Mounting an AutoView 3100/3200 Switch

A rack mounting kit is supplied with each AutoView 3100/3200 switch. You may either place the AutoView 3100/3200 switch on the rack shelf or mount the switch directly into an Electronic Industries Alliance (EIA) standard rack.

Most AutoView 3100/3200 switches may be rack mou 3100/3200 switch family does not support a 0U configuration.

Rack mounting safety considerations

• Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure, causing damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading begins. Mount components beginning at the bottom of the rack, then work to the top. Do not exceed your rack load rating.

• Power Considerations - Connect on ly to the p ower source specified o n the un it. When multipl e electrical co not exceed circuit capabilities. Overloaded power sources and extension cords present fire and shock hazards.

• Elevated Ambient Temperature: If installed i temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the switch.

• Reduced Air Flow: Install the equipment in the rack so safe operation of the equipment is not compromised.

• Reliable Earthing: Maintain reliable earthing of rack mounted equipment. Pay particular attention example, use of power strips).

To install the rack mounting bracket:

1. Remove the two rack mounting screws from each side of the AutoView 3100/3200 switch.

2. Place the rack mounting brackets next to the swit

3. Insert the screws supplied with the rack mounting kit through the holes of the brackets and into the A

mponents

to supply connections other than direct connections to the branch circuit (for

utoView 3100/3200 switch. Tighten the screws securely.

are installed in a rack, ensure that the total component power ratings do

nted in a 1U configuration. The AutoView

n a clos

ed rack assembly, the operating

that the amount of airflow required for

ch as illustrated in Figure 2.2.

Install the AutoView 3100/3200 switch into the rack using the method of the rack manufacturer.

Chapter 2: Installation 9

Figure 2.2: AutoView 3100/3200 Switch Mounting Diagram

Connecting the AutoView 3100/3200 Switch Hardware

T o connect and turn on your AutoView 3100/3200 switch:

1. Turn off the target device(s) that will be part of your AutoView 3100/3200 switching system. Locate the po appropriate end into the power socket on the rear of the AutoView 3100/3200 switch. Plug the other end into an appropriate AC wall outlet.

wer cord that came with the AutoView 3100/3200 switch and plug the

NOTE: To avoid potential video and/or ke y boa r d problems when using Avocent pr oducts: If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on the same circuit.

WARNING: To reduce the risk of electric shock or damage to your equipment:

- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.

- Disconnect the power from the switch by unplugging the the appliance.

- The AC inlet is the main power disconnect.

power cor

d from either the electrical outlet or

2. Disconnect the power from the switch by unplugging the po wer cord fr om either the electr ical outlet or the appliance.

3. Plug your VGA monitor and either PS/2 or USB keyboard and mouse cables into the

ropriately l abeled ports. You must install bo th a keyboard and mouse on the local ports or

app the keyboard will not initialize properly.

4. Plug a compatible IQ module into the appropriate ports

on the back of the target server.

5. Choose an available numbered port on the rear of your AutoView 3100/3200 switch. Plug one end o

f a UTP patch cable (4-pair, up t o 30 meters) into the selected por t and plug the other end into the RJ-45 connector of the IQ module. Repeat this procedure for all servers that are to be connected to the AutoView 3100/3200 switch.

10 AutoView 3100/3200 Switch Installer/User Guide

NOTE: When connecting a Sun IQ module, you must use a multi-sync monitor in the local port to accommodate

Sun computers that support both VGA and sync-on-green or composite sync.

6. Plug a UTP patch cable from your Ethernet network into the LAN port on the back of your AutoView 3100/3200 switch. Network users will access the AutoView 3100/3200 switch through this port.

7. Turn on each target device and then turn on the AutoView 3100/3200 switch. After about one minute, the

switch completes initialization and displays the OSCAR graphical user interface

Free tag on the local port monitor.

8. Point your web browser to the default IP address https://192.168.1.1 to access the dev ice.

9. Log in to the OBWI and, using the top menu bar, select Appliance-App Network. Enter the appropriate addressing information for your network.

To connect a serial IQ module to a serial device:

liance Settings-

1. Attach the serial IQ module 9-pin serial connector

to the serial port of the device to be

connected to your AutoView 3100/3200 switch.

2. Attach one end of the UTP patch cable to the RJ-45 conn

ector on the IQ-SRL module. Co nnect the other end of the UTP patch cable to the desired port on the back of your AutoView 3100/ 3200 switch.

NOTE: The serial IQ module is a DCE device and only supports VT100 terminal emulation.

3. Connect the power supply to the power connector on your serial IQ module. The cable expander can be used to turn on to four serial IQ modules from a single power supply.

4. Connect the serial IQ module power supply to a grounded AC wall outlet. Turn on your serial device. See the Us

ing Serial IQ Modules on pag

e 73 for more information.

Configuring the AutoView 3100/3200 Switch

Once all mechanical connections have been made, you will need to configure the switch for use in the overall switching system. See Chapter 6 for detailed instructions.

Setting up the built-in web server

You can access the AutoView 3100/3200 switch via an embedded web server that handles most day-to-day switching tasks. Before using the web server to access the switch, first specify an IP address through the SETUP , CONSOLE or 10 101 port o n the back panel of the swi tch. See Chapter 4 for detailed instructions on using the on-board web interface for switching.

Chapter 2: Installation 11

Connecting to the on-board web interface through a firewall

For AutoView 3100/3200 switch installations that use the on-board web interface for access, four ports must be opened in a firewall if outside access is desired.

Table 2.2: TCP Ports and Functions for the AutoView 3100/3200 Switch

TCP Port Number Function

80 Used for the initial downloading of the Avocent Video Viewer (for downloading the Java applet) 443 Used by the web browser interface for managing the AutoView 3100/3200 switch and launching

M sessi

2068 Transmission of KVM session data (mouse & keyboard) or t

x035 model AutoView 3100/3200 switches

ons

ran

smission of video on x030 and

8192 Transmission of KVM session data (video) except for x030 and x035 model AutoView 3100/

In a typical configuration, as shown in Figure 2.3, the user

3200 switches

’s computer is located outside of the

firewall, and the AutoView 3100/3200 switch resides inside the firewall.

12 AutoView 3100/3200 Switch Installer/User Guide

Figure 2.3: Typical AutoView 3100/3200 Switch Firewall Configuration

Table 2.3: Descriptions for Figure 2.3

Number Description 1 AutoView 3100/3200 Switch 2 Firewall 3 User’s Computer 4 Firewall Forwards HTTP Requests and KVM Traffic to the AutoView 3100/3200 Switch 5 User Browses to Firewall’s External IP Address

To configure the firewall:

To access the AutoView 3100/3200 switch from outside a f

irewall, configure your firewall to forward ports 80, 443, 2068 and 8192 from its external interface to the KVM switch through the firewall’s internal interface. Consult the manual for your firewall for specific port forwarding instructions.

T o connect to the AutoView 3100/3200 switch on-board web interface:

Open a web browser and enter the external IP address of the firewall. The AutoView 3100/3200

er will open and prompt you to login.

Explor

Verifying the Connections

AutoView 3100/3200 switch

The front panel of the AutoView 3100/3200 switch features LEDS indicating the Ethernet connection for LAN, as well as LEDS that indicate the target device status for each port.

Ethernet connection LEDS

Chapter 2: Installation 13

• The green LED, labeled Link, illum

inates when a valid connection to the network is

established at the maximum supported rate and blinks when there is activity on the port.

• The amber LED illuminates when you are communicating at a slower rate when using an

Ethernet co

nnection.

• If neither LED is illuminated, connection speed is at a rate of 10 Mbps.

T arget device status LEDS

• A green LED illuminates when the attached target d

evice has power.

• An amber LED illuminates when that port is selected.

• The LEDs blink during a firmware upgrade.

IQ and serial IQ modules

Typically, IQ modules feature two green LEDs: a POWER LED and a STATUS LED.

•The POWER LED ind

•The STATUS LED

icates that the attached module is powered.

indicates that a valid selection has been made to an AutoView 3100/3200

switch.

The serial IQ module prevents a serial break from the attached device if However, a user can generate a serial break with the attached device by pressing accessing the Terminal Applications menu.

Adjusting Mouse Settings on Target Devices

Before a computer connected to the AutoView 3100/3200 switch can be used for remote user control, you must set the target mouse speed and turn off acceleration. For machines running Microsoft

Windows® (Windows NT

, 2000, XP, Server 2003), use the default PS/2 mouse driver.

the module loses power.

Alt-B after

To ensure that the local mouse movement and remote cursor display remain in sync, mouse acceleration must

be set to “none” for all user accounts accessing a remote system through a KVM switch. Mouse acceleration must also be set to “none” on every remote system. Special cursors should not be used and cursor visibility options, such as pointer trails,

Ctrl key cursor location

animations, cursor shadowing and cursor hiding, should also be turned off.

14 AutoView 3100/3200 Switch Installer/User Guide

CHAPTER

Local Port Oper ation

The AutoView 3100/3200 switch includes a local port on the back. This port enables you to connect a keyboard, monitor and mouse to the switch for direct access. The AutoView 3100/3200 switches include the OSCAR target devices.

Basic Operations

Viewing and selecting ports and servers

Use the Main dialog box to view, configure and control target devi ces in the Auto View 31 00/32 00 switching system. You may view the target devices by name, port or by the unique Electronic ID (EID) embedded in each IQ module. You will see an OSCAR interface-generated port list by default when you first launch the OSCAR interface.

graphical user interface for configuring your system and selecting

The Port column indicates the port to which

Selecting a target device

Use the Main dialog box to select a target device. When you select a target device, the AutoView 3100/3200 switch reconfigures the keyboard and mouse to the settings for the selected target device.

T o select a target device:

Double-cl i ck the target device name, EID or port number.

-orIf the display order of your list is by port (the Po

Enter.

press

-orIf the display order of your list is by name or EID (the Name

first few letters of the name of the target device or the EID number to establish it as unique and

Enter.

press

a target device is connected.

button is depressed), type the port nu mber and

or EID button is depressed), type the

16 AutoView 3100/3200 Switch Installer/User Guide

NOTE: If OSCAR Authentication has been enabled, an “Authenticating” screen will appear after you select a

target device because the AutoView 3100/3200 switch is confirming your access to that target device. If you are denied access to the target device, a message will appear saying that you can not view that particular target device.

To select the previous target device:

Press

Print Screen and then Backspace. This key combination toggles you between the previous

and current connections.

To disconnect from a target device:

Press

Print Screen and then Alt+0 (zero). This leaves the user in a free state, with no target device

selected. The status flag on your desktop displays Free.

Soft switching

Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch to a target device by pressing number. If you have set a Scr een Del ay Ti me and y ou p ress the key sequ ences befo re that time h as elapsed, the OSCAR interface will not display.

T o soft switch to a target device:

Press

Print Screen. If the disp lay order of th e Main dial og is by port (the Port button is depressed),

type the por t number and press

Print Screen and then typing the first few characters of its name or

Enter.

-orIf the display order of the Main dialo g is by n ame (the Name

letters of the name of the target device to establish it as unique and press To switch back to the previous target device, press

Print Screen then Backspace.

button is depressed), type the first few

Enter.

Viewing the status of your AutoView 3100/3200 switching system

The status of target devices in your system is indicated in the far right columns of the Main dialog box. The following table describes the status symbols.

Table 3.1: OSCAR Interface St atus Symbols

Symbol Description

(green circle) Server connected, powered up and the IQ module is online.

Connected target device is powered down or is is offline.

Connected switch is online.

Connected switch is offline or not operating properly.

not operating properly, and the IQ module

Table 3.1: OSCAR Interface Status Symbols (Continued)

ol Description

(yellow circle) The designated IQ module is being upgraded. When this symbol displays, do not cycle power to the AutoView 3100/3200 switch or connected target devices and do not disconnect IQ modules. Doing so may render the module permanently inoperable and require the IQ module to be returned to the factory for repair.

(green letter) IQ module is being accessed by the indicated user channel.

(black letter) IQ module is blocked by the indicated user channel. For instance, in Figure 3.1, user B is viewing Forester, but is blocking access to Acton, Barrett and Edie, which are

onnected t

o the same IQ module.

Navigating the OSCAR interface

This table describes how to navigate the OSCAR interface using the keyboard and mouse.

Table 3.2: OSCAR Interface Navigation Basics

Keystroke Function

Chapter 3: Local Port Operation 17

Print Screen Opens the OSCAR interface. Press Prin

F1 Opens the Help screen for the current dialog box. Escape Closes the current dialog box without saving changes and returns to the

Alt Opens dialog boxes, selects or checks opt

Alt+X Closes current dialog box and returns to previous one. Alt+O Selects the OK Enter Completes a switch operation in the Main dialog box and exits the

Single-click, Enter In a text box, single-clicking an entry and pressing En

Print Screen, Backspace Toggles back to previous selection.

Screen keystroke to the currently selected IQ module.

evious one. I

pr OSCAR interface and displays a status flag if status flags are enabled. See the Commands Dialog Box Functions o message box, pressing Escape current dialog box.

used with underlined or other designated letters.

OSCAR int

editing and enables the Left and Right Arrow keys to move the cursor. Press Enter again to quit the Edit mode.

f the Main dialog box is displayed, pressing Escape closes the

closes the pop-up box and returns to the

but

ton, then returns to the previous dialog box.

erface.

t Screen twice to send the Print

31 for more information. In a

n page

ions

and executes actions when

ter sel

ects the text for

18 AutoView 3100/3200 Switch Installer/User Guide

Table 3.2: OSCAR Interface Navigation Basics (Continued)

ke Function

Keyst Print Screen, Alt+0 (zero) Immediately disengages user from a target device; no target device is selected.

Print Screen, Pause Immediately turns on Screen Saver mode and prevents access to that specific

Up/Down Arrows Moves the cursor from line to line in lists. Right/Left Arrows Moves the cursor between columns. When editing a text box, these keys move

Page Up/Page Down Pages up and down through Name and Port lists and Help pages. Home/End Moves the cursor to the top or bottom of a list. Backspace Erases characters in a text box. Delete Deletes current selection in the Scan list or characters in a text box. Shift-Del Deletes from the current selection to the end of the list when editing a Scan list. Numbers Type from the keyboard or keypad. Caps Lock Disabled. Use the Sh Backspace Erases characters in a text box.

Status flag displays Free. (This only applies to the 0 (zero) on the keyboard and not the numeric keypad.)

onsole, if

he cu

rsor within the column.

Main Dialog Box Functions

To access the OSCAR interface Main dialog box:

it is password protected.

ey to change case.

ift k

Press

Print Screen to launch the OSCAR interface. The Main dialog box will appear as shown in

Figure 3.1.

NOTE: If OSCAR Authentication has been enabled, you will be prompted to enter a username and password before you can launch the OSCAR interface.

Figure 3.1: OSCAR Interface Main Dialog Box

Table 3.3: Main Dialog Box Functions

Button Function Clear Clear all offline IQ modules. Disconnect Disconnect the KVM session.

Chapter 3: Local Port Operation 19

Setup Access the Setup dialog box and configure the OSCAR interface. Commands Access the Commands dialog box.

Managing a KVM session

Click Log Out to disconnect the KVM and user sessions.

-orClick Clear to clear

all offline IQ modules.

-orClick Disconnect to

disconnect a KVM session.

Setup Dialog Box Functions

You can configure your AutoView 3100/3200 switching system from the Setup dialog box within the OSCAR interface. Select the Names button when initially setting up your AutoView 3100/3200 switching system to identify target devices by unique names. Select the other setup features to

20 AutoView 3100/3200 Switch Installer/User Guide

manage routine tasks for your target devices from the OSCAR interface menu. Table 3.4 outlines the function accessed using each of the buttons in

the Setup dialog box as shown in Figure 3.2.

Table 3.4: Setup Features to Configure the OS

Feature Purpose Menu Change the Main dialog box list sorting option by toggling

EID number and alphabetically by name. Change the Screen Delay Time before the OSCAR interface displays after pressing Print Screen.

Flag Change display, timing, color or location of the status flag. Broadcast Simultaneously send mouse movements and keyst Scan Set up a custom Scan pattern for multiple target devices. Screen Saver Set passwords to protect or restrict access or enable the screen saver. Keyboard Set the keyboard country code t Devices Identify the appropriate number of ports on Names Identify target devices by unique names.

CAR Interface

o send t

o Sun servers.

between numerically by port or

es to multiple target devices.

rok

an attached cascade switch.

To access the OSCAR interface Setup dialog box:

1. Press

2. Click Setup

Print Screen to launch the OSCAR interface. The Main dialog box appears.

to open the Setup dialog box shown in Figure 3.2.

Figure 3.2: OSCAR Interface Setup Dialog Box

Changing the display behavior

Use the Menu dialog box to change the display order of target devices, change how the OSCAR interface is invoked or set a Screen Delay Time for the OSCAR interface. This setting alters how target devices will display in several dialog boxes, including Main, Devices and Broadcast.

To access the OSCAR interface Menu dialog box:

Chapter 3: Local Port Operation 21

1. If the OSCAR interface is not open, press

2. Click Setup

Figure 3.3: OSCAR Interface Menu Dialog Box

- Menu in the Main dialog box to open the Menu dialog box shown in Figure 3.3.

Print Screen to open the Main dialog box.

To choose the display order of target devices:

1. Select Name

to display target devices alphabetically by name.

-orSelect EID to display target devices numerically by EID number.

-or Select Port to

display target devices numerically by port number.

2. Click OK. Depending on the display meth od s el ect ed, the co rres po ndin g bu tto n wi ll b e dep ress ed i n the Mai n

dial

og box.

To change how the OSCAR interface is invoked:

1. Select the checkbox next to one of the listed methods.

2. Click OK.

To set a Screen Delay Time for the OSCAR interface:

1. Type in the number of seconds (0-9) to delay the OSCAR Interface display after you press

Print Screen. Entering 0 will instantly launch the OSCAR interface with no delay.

2. Click OK.

22 AutoView 3100/3200 Switch Installer/User Guide

Setting a Screen Delay Time enables you to complete a soft switch without the OSCAR interface displaying. To perform a soft switch, see the Soft switching on page

Controlling the status flag

The status flag displays on your desktop and shows the name or EID number of the selected target device or the status of the selected port. Use the Flag dialog box to configure the flag to display by target device name or EID number, or to change the flag color, opacity, display time and location on the desktop. Table 3.5 describes each status flag.

Table 3.5: OSCAR Interface St atus Flags

Flag Description

Flag type by name

Flag type by EID number

Flag indicating that the user has been disconnected from all systems

Flag indicating that Broadcast mode is enabled

16.

To access the OSCAR interface Flag dialog box:

1. If the OSCAR interface is not open, press

Print Screen to open the Main dialog box.

2. Click Setup - Fl ag to open the Flag dialog box shown in Fi

Figure 3.4: OSCAR Interface Flag Dialog Box

To determine how the status flag is displayed:

1. Select Name

or EID to determine what information will be displayed.

gure 3.4.

Chapter 3: Local Port Operation 23

2. Select Displayed to activate the flag display. After a switch, the flag will remain on the screen

until the user switches to another devi ce. Selectin g Timed will cause the flag to display for five seconds when a switch is made and then disappear.

3. Select a flag color under Display Color. The fo

llowing flag colors are available:

• Flag 1 - Gray flag with black text

• Fla

• Flag

In Display Mode, select Opaq

g 2 - White flag with red text g 3 - White flag with blue text

4 - White flag with violet text

ue for a solid color flag.

-orSelect Transparent to see th

e desktop through the flag.

5. To position the status flag on the desktop:

a. Click

Figure 3.5: Position Flag

Set Position to gain access to the Position Flag screen shown in Figure 3.5.

b. Left-click on the title bar and drag to the desired location. c. Right-click to return to the Flag dialog box.

NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.

6. Click OK to save settings.

-orClick X to exit without saving changes.

Selecting target devices for broadcasting

The local user can simultaneously control multiple target devices in a system to ensure that all selected target devices receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently.

NOTE: You can broadcast to as many as eight target devices at a time (one target device per port).

To access the OSCAR interface Broadcast dialog box:

1. If the OSCAR interface is not open, press

2. Click Setup

- Broadcast to open the Broadcast dialog box shown in Figure 3.6.

Print Screen to open the Main dialog box.

24 AutoView 3100/3200 Switch Installer/User Guide

Figure 3.6: OSCAR Interface Broadcast Dialog Box

NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all target devices receiving a

broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes must be the same on all keyboards. While the switch attempts to send keystrokes to the selected target devices simultaneously, some target devices may inhibit and thereby delay the transmission.

Broadcasting Mouse Movements - F drivers, desktops (such as identically placed icons) and video resolutions. In addition, the mouse must be in exactly the same place on all screens. Because these conditions are extremely difficult to achieve, broadcasting mouse movements to multiple systems may have unpredictable results.

the mouse to work accurately, all systems must have identical mouse

T o select the target devices for broadcasting:

1. From the Broadcast dialog box, select the mouse and/or keyboard checkboxes for the target

devices

that are to receive the Broadcast commands.

-orPress the select the keyboard checkbox and/or

Up or Down Arrow keys to move the cursor to the target device. Then press Alt+K to

Alt+M to select the mouse checkbox. Repeat for

additional target devices.

2. Click OK to s

ave the settings and return to the Setup dialog box. Click X or press Escape to

return to the Main dialog box.

For information on starting and stopping broadcasting, see Enabl page 32.

Selecting target devices for Scan mode

In Scan mode, the AutoView 3100/3 200 switch automatically scans from port to port (target device to target device). You can scan multiple target devices, specifying which devices to scan and the number of seconds that each will display. The scanning order is determined by placement of the target device in the list. The list is always shown in scanning order. You can, however, choose to display the target device’s name or EID number by pressing the appropriate button.

ing or disabling Broadcasting on

NOTE: Scanning is available only to local users.

T o add target devices to the Scan list:

Chapter 3: Local Port Operation 25

1. If the OSCAR interface is not open, press

2. Click Setup

Figure 3.7: OSCAR Interface Scan Dialog Box

- Scan to open the Scan dialog box shown in Figure 3.7.

Print Screen to open the Main dialog box.

3. Determine the order within the list to add the target device. If there are no tar g et devices in the

Scan list, your cursor will appear in a blank line at the top of the list.

-orT o add a tar get device to the end of the list, place your cursor in the last tar get device entry and

res

Down Arrow key.

s the

-orTo add a target device within an existing list, place you want to insert a new target device and press

Insert.

4. Type the first few characters of a tar get device name or po

r cursor in the line below where you

rt number to scan. The first matching

target device will appear in the line.

-orPress the following keyboard commands in the Name, Port or Time column to move through

st of target devices available to scan.

the a. Press b. Press c. Press d. Press

5. In the Time column, type the number of seconds (from 3-2

Alt+Down Arrow to move the cursor down through the list of target devices. Alt+Up Arrow to move the cursor up through the list of target devices. Alt+Home to move the cursor to the first target device in the list. Alt+End to move the cursor to the last target device in the list.

55) of desired time before the scan

moves to the next target device in the sequence.

26 AutoView 3100/3200 Switch Installer/User Guide

6. Move the cursor to the next line or press Down Arrow and repeat steps 2-5 for each of the

remaining target devices to be included in the scan pattern.

7. Click OK to

save your settings.

To remove a target device from the Scan list:

1. In the Scan dialog box, click the target device to be removed.

2. Press

Delete.

-or-

Shift+Delete to remove the selected target device and all entries below it.

Press

3. Click OK to

save your settings.

For more on starting and stopping scanning, see Enabli

Setting local port Screen Saver options

You can use the Screen Saver dialog box to manage the screen saver inactivity time and test the Screen Saver mode on the local port. If OSCAR Authentication has been enabled, after the specified Inactivity Time elapses, the local port locks and remains locked until you press any key or move the mouse. You will then need to log in and reselect a target device to continue.

To access the OSCAR interface Screen Saver dialog box:

1. If the OSCAR interface is not open, press

2. Click Setup - Sc

reen Saver to open the Screen Saver dialog box shown in Figure 3.8.

ng or disabling Scan mode on page 33.

Print Screen to open the Main dialog box.

Figure 3.8: OSCAR Interface Screen Saver Dialog Box

T o set the Screen Saver options:

1. Type the number of minutes for Inactivity Time (from 1-90) to delay activation of password

protection

2. For Mo de, select Energy if y

and the screen saver feature.

our monitor is ENERGY STAR

compliant; otherwise select Screen.

CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with ENERGY STAR®.

3. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds, then returns you

to the Security dialog box.

4. Click OK to

save your settings.

To exit Screen Saver mode and log in to the local port:

1. Press any key or move t he mouse.

2. If OSCAR Authentication has been enabled, you will see a login screen. Enter your username

and pass

word and then click OK.

3. The Main OSCAR interface dialog box will appear. You m

T o immediately activate the screen saver:

Press

Print Screen, then Pause.

This command sequence works only when the user is connected to a target device.

Setting the keyboard country code

NOTE: Using a keyboard code that supports a language different from that of your AutoView 3100/3200 switch

firmware will cause incorrect keyboard mapping.

Chapter 3: Local Port Operation 27

ay select an available target device.

Sun servers may use keyboard mappings for non-US keyboards. By defau lt, the AutoView 3100/ 3200 switch sends the US keyboard country code to Sun and USB modules attached to target devices, and the code is applied to the target devi ces when th ey are powered up or rebooted. Codes are then stored in the IQ module.

Issues may arise when you use the US keyboard country code with a keyboard of another country.

Z key on a US keyboard is in the same location as the Y key on a German

For exampl keyboard. Sun servers will interpret pressing the

e, the

Y key on a German keyboard as pressing t he Z key

when the US keyboard country code is used. The Keyboard dialog box enables you to send a different keyboard country code than the default

US setting

. The specified country code is sent to all target devices attached to the AutoView 3100/

3200 switches when they are powered up or rebooted, and the new code is stored in the IQ module.

NOTE: If an IQ module is moved to a different target device, the keyboard country code will need to be reset.

See Sun Advanced Key Emulation on page 81 for information on emulating certain Sun keys using a PS/2 keyboard and special considerations for J

NOTE: Only local users can view or change keyboard country code settings.

apanese and Korean Sun USB keyboards.

28 AutoView 3100/3200 Switch Installer/User Guide

To set the keyboard country code for Sun servers:

1. If the OSCAR interface is not open, press

2. Click

Figure 3.9: OSCAR Interface Keyboard Dialog Box

Setup - Keyboard to open the Keyboard dialog box shown in Figure 3.9.

3. Select a country code and click OK to save your settings.

4. Reboot the Sun servers. After rebooting, each Sun server will request the country code setting

stored

in the IQ module.

NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before rebooting. A soft reboot may be performed without waiting 90 seconds.

Assigning device types

Print Screen to open the Main dialog box.

To access the OSCAR interface Devices dialog box:

1. If the OSCAR interface is not open, press

2. Click Setup - Devices t

NOTE: The Modify button is available only if a configurable switch is selected.

o open the Devices dialog box shown in Figure 3.10.

Print Screen to open the Main dialog box.

Chapter 3: Local Port Operation 29

Figure 3.10: OSCAR Interface Devices Dialog Box

When the AutoView 3100/3200 switch discovers a cascaded switch, the numbering format chang es from an AutoView 3100/3200 port only to [AutoView 3100/3200 port]-[switch port] to accommodate each target device under that switch.

For example, if a switch is connected to

AutoView 3100/3200 port 6, each target device connected to it would be numbered sequentially. The target device using AutoV iew 3100/ 320 0 port 6, switch port 1, would be 06-01, the target device using AutoView 3100/3200 port 6, switch port 2, would be 06-02, and so on.

To assign a device type:

1. In the Devices di alog box, select the desired port number.

2. Click Modify t

Figure 3.11: OSCAR Interface Device Modify Dialog Box

o open the Device Modify dialog box shown in Figure 3.11.

3. Choose the number of ports supported by your switch and click OK.

30 AutoView 3100/3200 Switch Installer/User Guide

4. Repeat steps 1-3 for each port requiring a device type to be assigned.

5. Click OK in th

NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the dialog box.

e Devices dialog box to save settings.

Assigning target device names

Use the Names dialog box to identify target devices by name rather than by port number. The Names list is always sorted by port order. You can toggle between displaying the name or the EID number of each IQ module, so even if you move the target device to another port, the name and configuration will be recognized by the switch.

NOTE: When it is initially connected, a target device will not appear in the Names list until it is powered up. Once an initial connection has been made, it will appear in the Names list even when powered down.

To access the OSCAR interface Names dialog box:

1. If the OSCAR interface is not open, press

2. Click Setup

Figure 3.12: OSCAR Interface Names Dialog Box

NOTE: If new IQ modules are discovered by the AutoView 3100/3200 switch, the on-screen list will be

automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.

- Names to open the Names dialog box shown in Figure 3.12.

Print Screen. The Main dialog box appears.

To assign names to target devices:

1. In the Names dialog box, select a target device name or port number and click Mod

ify to open

the Name Mo dify dialog box shown in Figure 3.13.

Chapter 3: Local Port Operation 31

Figure 3.13: OSCAR Interface Name Modify Dialog Box

2. Type a name in the New Name box. Names of target devices may contain all

printable characters.

3. Click OK to tr

ansfer the new name to the Names dialog box. Your selection is not saved until

you click OK in the Names dialog box.

4. Repeat steps 1-3 for each target device

5. Click OK in

the Names dialog box to save your changes.

in the system.

-orClick X or press

Escape to exit the dialog box without saving changes.

NOTE: If an IQ module has not been assigned a name, the EID is used as the default name.

T o list target devices alphabetically by name:

Press

Alt+N or click Name in the Main dialog box.

Commands Dialog Box Functions

From the OSCAR interface Commands dialog box, you can manage your AutoView 3100/3200 switching system and user connections, enable the Scan and Broadcast modes and update your firmware.

Table 3.6: Commands to Manage Routine Tasks for Your Target Devices

Features Purpose Broadcast

Enab

Scan Enable Begin scanning your target devices. Set up a t

Begin broadcasting to your target devices. Configure a target device list for broadcasting under the Setup dialog box.

dialog box.

arget

device list for scanning in the Setup

32 AutoView 3100/3200 Switch Installer/User Guide

Table 3.6: Commands to Manage Routine Tasks for Your Target Devices (Continued)

ures Purpose

Fe User Status View and disconnect users. Display Versions View version information for the AutoView 3100/3200 switch as well as view and upgrade

Reset PS/2 Re-establish operation of PS/2 keyboard and mouse. Network Ping Ping a specific IP address.

mware for individual IQ modules.

fir

To access the OSCAR interface Commands dialog box:

1. If the OSCAR interface is not open, press

2. Click Comm

Figure 3.14: OSCAR Interface Commands Dialog Box

ands to open the Commands dialog box shown in Figure 3.14.

Print Screen to open the Main dialog box.

Enabling or disabling Broadcasting

To turn Broadcasting on:

1. If the OSCAR interface is not open, press

2. Click Comm

3. Select the Broadcas

4. From the user station, type the informatio n and pe r for m the m ouse movements you wish

to broadcast.

To turn Broadcasting off:

From the Commands dialog box, clear the Broadcas

ands to open the Commands dialog box.

t Enable checkbox to activate Broadcasting.

Print Screen to open the Main dialog box.

t Enable checkbox.

Enabling or disabling Scan mode

To start the Scan mode:

Chapter 3: Local Port Operation 33

1. If the OSCAR interface is not open, press

2. Click Comm

3. Select Scan En

4. Click X to clos

NOTE: Scanning will begin as soon as the Scan Enable button is selected.

ands to open the Commands dialog box.

able in the Commands dialog box.

e the Commands dialog box.

Print Screen to open the Main dialog box.

To cancel Scan mode:

Select a target device if the OSCAR interface is open.

-orMove the mouse or press any key on the keyboard if the OSCAR interface is not open. Scanning

will s

p at the currently selected target device.

-orFrom the Commands dialog

box, deselect the Scan Enable checkbox.

Viewing and disconnecting user connections

You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the target device name or EID number to which a user is connected. If there is no user currently connected to a channel, the user field will be blank and the Server Name field will display Free.

To view current user connections:

1. If the OSCAR interface is not open, press

2. Click Comm

ands - User Status to open the User Status dialog box shown in Figure 3.15.

Print Screen to open the Main dialog box.

34 AutoView 3100/3200 Switch Installer/User Guide

Figure 3.15: OSCAR Interface User Status Dialog Box

To disconnect a user:

1. If the OSCAR interface is not open, press

2. Click Comm

ands - User Status to open the User Status dialog box shown in Figure 3.15.

Print Screen to open the Main dialog box.

3. Click the letter corresponding to the user to disconnect. The Disconnect dialog box will appear

as show

Figure 3.16: OSCAR Interface Disconnect Dialog Box

n in Figure 3.16.

4. Click OK to disconnect the user and return to the User Status dialog box.

-orClick X or press

NOTE: If the User Status list has changed since last displayed, the mouse cursor will turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until the list update is complete.

Escape to exit the dialog box without disconnecting a user.

Displaying version information

The OSCAR interface enables you to display the version number of the switch firmware and any auxiliary devices connected to the switch. This information facilitat es system troubleshooting and support. For optimum performance, keep your firmware current.

To display version information:

Chapter 3: Local Port Operation 35

1. If the OSCAR interface is not open, press

2. Click

Figure 3.17: OSCAR Interface Version Dialog Box

Command s - Display Versions to open the Version dialog box shown in Figure 3.17.

Print Screen to open the Main dialog box.

3. To view individual AVRIQ module version information, click AVRIQ to open the AVRIQ

Selection dialog box shown in Figure 3.1 8.

Figure 3.18: AVRIQ Selection Dialog Box

36 AutoView 3100/3200 Switch Installer/User Guide

4. Select a AVRIQ module to view and click the Version button. The AVRIQ Version dialog box

shown in Figure 3.19 appears. For more information on loading firmware, refer to Flas

Figure 3.19: AVRIQ Version Dialog Box

5. Click X to close the AVRIQ Version dialog box.

To enable or disable USB 2.0:

1. If the OSCAR interface is not open, press

2. Click

3. Click AVRIQ to

Command s - Display Versions to open the Version dialog box shown in Figure 3.17.

open the AVRIQ Selection dialog box shown in Figure 3.18.

Print Screen to open the Main dialog box.

4. Select a AVRIQ module to view and click the Vers

shown in Figure 3.19 appears.

h Upgrades on page 71.

ion button. The AVRIQ Version dialog box

Resetting your PS/2 keyboard and mouse

NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a target device

running any other operating system may require that you reboot that target device.

If your PS/2 keyboard or mouse locks up, you may be able to re-establish operation of these peripherals by issuing a Reset command. The Reset command sends a hot-plug sequence to the target device that causes the mouse and keyboard settings to be sent to the AutoView 3100/3200 switch. With communication re-established between the target device and the AutoView 3100/ 3200 switch, functionality is restored to the user.

T o reset the PS/2 mouse and keyboard values:

1. If the OSCAR interface is not open, press

2. Click Commands - Reset PS/2. A

message box displays requesting that you confirm the reset.

Print Screen to open the Main dialog box.

3. In the message box, click OK.

a. A message appears indicating that the mouse an b. Click OK to

close the message box.

-orClick X or press and keyboard.

Sending a ping request

To send a ping request:

Chapter 3: Local Port Operation 37

d keyboard have been reset.

Escape to exit without sending a Reset command to the PS/2 mouse

1. If the OSCAR interface is not open, press

2. Click Comm

3. Click Networ

Figure 3.20: OSCAR Interface Ping Dialog Box

ands to open the Commands dialog box.

k Ping to open the Ping dialog box shown in Figure 3.20.

Print Screen to open the Main dialog box.

4. Enter the IP address that yo u want to pin g i n the I P Address to ping field, then clic k Send Ping.

The result will be displayed in the Result box below the Send Pi ng button. The result will be one o

f the following:

• Ping successful!

• No response received.

• Invalid IP address.

38 AutoView 3100/3200 Switch Installer/User Guide

CHAPTER

Web Interface Operations

AutoView 3100/3200 Switch On-Board Web Interface

In addition to the OSCAR on-screen interface, AutoView 3100/3200 switches equipped with the on-board web interface feature provide a built in interface to handle all basic KVM switching needs. The AutoView 3100/3200 switch on-board web interface provides secure “point-and-click” web browser-based access to control any device attached to your AutoView 3100/3200 switch.

Table 4.1 shows which operating systems and browsers the AutoView 3100/3200 switch on-board web interface supports.

Table 4.1: On-Board Web Interface Supported Operating Systems and Browsers

Browser Microsoft

Internet Explorer

Operating System

Windows 2000 Workstation or Server with

ice Pack 2

Se Windows Server 2003 Standard, Enterprise

or Web E Windows XP Home Edition or Professional Yes Yes Yes Red Hat Enterprise Linux 3 and 4 No Yes Yes Sun Solaris 9 and 10 No Yes Yes Novell SUSE Fedora Core 4 and 5 No Yes Yes Mac OS X Tiger (10.4+) No No Yes

NOTE: Mac OS X requires Firefox 1.5 or later.

dition

Linux Enterprise 9 and 10 No Yes Yes

version 6.0 SP1 and later

Yes Yes Yes

Mozilla

on 1.7.3

versi and later

Firefox

on 1.0

versi and later

40 AutoView 3100/3200 Switch Installer/User Guide

Avocent recommends that the browser be kept up-to-date with the latest version. A Video Viewer window allows you to control the keyboard, monitor and mouse functions of

individu use predefined global macros to perform actions within the Video Viewer window. For instructions on how to use the Video Viewer, see Chapter 5. Once the switch has been i as described in Chapter 2 and you have set th e IP address, y ou are ready to begin reg ular op eration.

al target devices connected to the AutoView 3100/3200 switch in real time. You may also

Viewing and Selecting Ports and Servers

Before you can begin a KVM session, you must first login to the AutoView 3100/3200 switch onboard web interface.

To log in to the AutoView 3100/3200 switch on-board web interface:

1. Laun ch a web browse r.

2. In the address field of the browser, enter the IP address

3100/3200 switch you wish to access. Use https://xxx.xx.xx.xx or https://hostname as the format.

3. When the browser makes contact with the switch, enter your username and password, then

click Logi

NOTE: The default username is Admin with no password.

n. The AutoView 3100/3200 Explorer Window will appear.

talled and configured

or host name assigned to the AutoView

The AutoView 3100/3200 Explorer Window

When a user has been logged in and authenticated, the Avocent AutoView 3100/3200 Explorer window appears. From the AutoView 3100/3200 Explorer window, users may view, access and manage their AutoView 3100/3200 switch. The window may also be used to specify system settings and change profile settings.

Figure 4.1 shows the AutoView 3100/3200 Explorer window areas for the AutoView 3100/3200 switch, and descriptions follow in Table 4.2.

Figure 4.1: Avocent AutoView 3100/3200 Explorer Window

Chapter 4: Web Interface Operations 41

Table 4.2: Descriptions for Figure 4.1

Number Description 1 Top option bar: Use the top option bar to bookmark an Aut

2 Side navigation bar: Use the side navigation bar to display the system information you wish to

3 Content area: Use the content area to display or

interface window, refresh the display of an AutoView 3100/3200 switch on-board web interface window, print a web page, log out of a software session or access the Avocent Technical Support help page. The name of the logged in user appears on the left side of the top option bar.

play or edit, which displays in the content area. The side navigation bar also contains icons in the

d top left corner which, when clicked, expand or collapse all nodes.

on-board web interface system.

Using the side navigation bar

You can use the side navigation bar to display windows in which you can specify settings or perform operations. Clicking on a link that does not contain an arrow will display its corresponding window.

oView 3100/3200 switch on-board web

make change

s to the AutoView 3100/3200 switch

42 AutoView 3100/3200 Switch Installer/User Guide

Using the top option bar

Bookmarking a window

The AutoView 3100/3200 Explorer window contains a bookmark icon and text in the top option bar

. Bookmarking a window will add a link to the window in the Favorites drop-down menu. You

may select the link at any time to quickly access the bookmarked window. If you bookmark a window and information related to the window changes, this new information

will appear

in the window when you next display the bookmarked window.

If you click BOOK web interface session has timed out, the User Login window will open and you must log in again.

To bookmark a window:

1. In the top option bar, click BOOKMARK or t

will appear.

2. If you wish, type a name for the window. You may also click the Create in

specify a folder in which to place the window.

3. Click OK to clos

Printing a window

All AutoView 3100/3200 switch on-board web interface (OB the top option bar.

To print an AutoView 3100/3200 switch on-board web interface window:

1. In the top option bar, click PRINT or

2. Specify the options you wish to us e for printi ng the AutoView 3100/3200 switch on -board web

interf

ace window.

3. Click Print to p

the Print dialog box.

Refreshing a window

The AutoView 3100/3200 Explor er window may b e refreshed at any ti me by clicking REFRESH or the refresh icon in the top option bar.

MARK or the bookmark icon after the AutoView 3100/3200 switch on-board

he bookmark icon. The Add Favorite dialog box

button to create or

e the Add Favorite dialog box.

WI) windows contain a print icon in

the print icon. The Print dialog box will appear.

rint the AutoView 310 0/3200 s witch on-boar d web interface window and close

Logging out

A user may log out at any time by clicking the logout icon in the top option bar.

Launching a KVM Session

NOTE: When in IPv4 mode, Java 1.5 or later is required.

Chapter 4: Web Interface Operations 43

T o launch a KVM session from the AutoView 3100/3200 Explorer:

1. From the AutoView 3100/3200 Explorer, select Tar

list of available devices will appear.

2. Clic k t he KVM s

Viewer will launch. For more information on the Video Viewer, see Chapter 5.

If the target device is currently in use, users attempting access will be given an opportunity to force a connect

Users may also launch KVM sessions from the Unit Overview window.

To delete offline IQ modules:

1. If you wish to only list servers that are available and powered, click Ap

2. Clic k t he Delete Offline bu

To disconnect an active KVM session (administrator only):

1. Click Appliance - Appliance Settings - Sessions - Active to dis

2. Select the checkbox to the left of the sessi

ion to the device if their preemption level is equal to or higher than the current user’s.

Settings - P orts - IQ modul es to activate the Appliance IQ modules window.

sessions.

button.

ession link to the right of the target device that you wish to access. The Video

tton.

on you wish to disconnect and click the Disconnect

get Devices in the side navigation bar. A

pliance - App

play a list of active KVM

Managing the AutoView 3100/3200 Switch On-Board Web Interface

The AutoView 3100/3200 switch on-board web interf ace pro vides s everal co nfig uration optio ns to tailor the AutoView 3100/3200 switch to your specific application.

liance

Upgrading IQ modules

The IQ module Flash upgrade feature allows you to update IQ modules with the latest firmware available. This update can be performed using the AutoView 3100/3200 switch on-board web interface or the OSCAR interface.

After the Flash memory is reprogrammed with the upgrade, the AutoView 3100/3200 switch

forms a soft reset, which terminates all IQ module sessions. A target device experiencing an IQ

per module firmware update may not display, or may display as disconnected. The target device will appear normally when the Flash update is completed.

NOTE: Check www.avocent.com for firmware upgrade files.

NOTE: IQ modules are automatically updated when the AutoView 3100/3200 switch is updated.

If issues occur during the normal upgrade process, IQ modules may also be force upgraded when needed.

44 AutoView 3100/3200 Switch Installer/User Guide

To force upgrade the IQ module firmware using the AutoView 3100/3200 switch onboard web interface:

1. From the side navigati on bar, select Applia

2. Select the IQ modules that you wish to upgrade and click the Upgr

CAUTION: Disconnecting an AutoView 3100/3200 switch or IQ module or power cycling the user’s computer during a firmware update may render it inoperable and require it to be returned to the factory for repair.

Managing local accounts

The AutoView switch web interface provides local and login security through Administratordefined user accounts. By selecting Local Accounts on the side menu bar, Administrators may add and delete users, define user preemption and access levels and change passwords.

User access levels

Accounts have two access levels: user and administrator. Most switch management tasks can only be perf

ormed by persons with administrator level access.

Preemption levels

The preemption level of users determine whether they may disconnect another user’s serial or video

(KVM) session with a target device.

AutoView switch web interface administrators may sp when an account is created. The preemption level may be changed later.

Preemption levels range from 1-4, with 4 being the highes preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2 or 3 setting.

nce - Appliance Settings - Ports - IQ modules.

ade button.

ecify the preemption level for user accounts

t level. For example, a user with a

To change the default premption level (Administrator only):

1. Click Appliance - Appliance Se ttings - Ports - OSCAR.

Use the drop-down menu to select the new level and click the Save butto

To add a new user account (Administrator only):

1. On the side menu bar, select Local A

2. Clic k t he Add bu

tton.

s. The current user list will be displayed.

ccount

3. Enter the name and password of the new user in the blanks provided.

4. Select the preemption and access leve

5. Clic k t he Save b

utton to complete the process.

ls for the new user.

To delete a user account (Administrator only):

1. On the side menu bar, select Local A

2. Click the box to the left of each account that you wish

s. The current user list will be displayed.

ccount

to delete, then click the

delete butt on.

Chapter 4: Web Interface Operations 45

To edit a user account (Administrator or active user only):

1. On the side menu bar, select local accounts. The current us

2. Click the name of the user you wish to edit. A user profile will appear.

3. Edit the user account as needed, then click Save.

Managing device properties

Viewing and changing appliance configuration information

The AutoView 3100/3200 switch can rep ort mo st device properties directly through the Aut o View swi

tch web browser.

NOTE: Users can view all appliance information, but only Administrators can change settings.

Table 4.3: Viewing Appliance Information

To do t his : Select this:

Display the unit’s name or type Appliance - Overview Display a list of available target devices, their

type and Enter, change or display the unit’s network

address, address, LAN speed, DHCP enable status or ICMP ping reply status

Display the unit’s current firmware revision for applicat

status

gateway address, subnet mask, MAC

ion, boot

and Video FPGA

er list will be displayed.

Target Devi ces

Appliance - Appliance Settings - Network

Appliance - Appliance Settings - Versions

Display a list of the attached AVRIQ modules and their st

atus

Display a list of active KVM sessions and their durat

Display a list of devices attached to the AutoView 3100/3200 s

View the unit’s part number, serial number and EID number

Enter or display the unit’s Site, Department and Location

Enable the inactivity timeout Appliance - Appliance Settings - Sessions - KVM settings

ion

witch

Appliance - Appliance Settings - Ports - AVRIQ modules

Appliance - Appliance Settings - Sessions - Active

Appliance - Connections

ppliance - Properties - Identity

Appliance - Properties - Location

Then, click the Enable Inact

ivity timeout box.

46 AutoView 3100/3200 Switch Installer/User Guide

Table 4.3: Viewing Appliance Information (Continued)

To do t his : Select this:

Change the unit encryption level Appliance - Appliance Settings - Sessions - KVM settings

Rebooting the appliance

Periodically, such as after an upgrade, you may need to reboot the AutoView 3100/3200 switch.

To reboot the AutoView 3100/3200 switch remotely:

1. From the side navigati on bar, select Appliance - O

2. When the appliance overview window appears, click Too

Managing local accounts

The AutoView 3100/3200 switch on-board web in terface provides local and login security through administrator-defined user accounts. By selecting Local Accounts on the side menu bar, administrators may add and delete users, define user preemption and access levels and change passwords.

Access levels

When a user account is added to the on-board web interface, the user may be assig ned to any of the following access levels:

• Appliance administrators

• User administrators

•Users

Then select the level of encryption desired for keyboard/

ouse signals

and then video signals.

verview.

ls - Reboot A ppliance.

Table 4.4: Allowed Operations by Access Level

Chapter 4: Web Interface Operations 47

Access Level

Operation

Configure on-board web interface system-level settings Yes No No Configure access rights Yes Yes No Add, change and delete user accounts Yes, for all

Change your own password Yes Yes Yes Access target device Yes, all target

Appliance

Administrator

acces

devices

s l

evels

User

Administrator

Yes, for users and user administrators only

Yes, all target

ices

dev

To add a new user account (administrator only):

1. On the side menu bar, select Local Account

2. Clic k t he Add but

ton.

s. The current user list will be displayed.

3. Enter the name and password of the new user in the blanks provided.

4. Select the preemption and access leve

5. Clic k t he Save b

utton to complete the process.

ls for the new user.

To delete a user account (administrator only):

1. On the side menu bar, select Local Account

2. Click the box to the left of each account that you wish

s. The current user list will be displayed.

to delete, then click the Delete button.

Users

s, if allowed

To edit a user account (administrator or active user only):

1. On the side menu bar, select Local Account

2. Click the name of the user you wish to edit. A user profile will appear.

3. Edit the user account as needed, then click Save.

Preemption levels

The preemption level of users determines whether they may disconnect another user’s serial or video (KVM) session with a target devi ce.

AutoView 3100/3200 switch on-board web interface administ level for user accounts when an account is created. The preemption level may be changed later.

s. The current user list will be displayed.

rators may specify the preemption

48 AutoView 3100/3200 Switch Installer/User Guide

Preemption levels range from 1-4, with 4 being the highest level. For example, a user with a preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2 or 3 setting.

To change the default preemption level (administrator only):

1. Click Appliance - Appliance Se ttings - Ports - OSCAR.

Use the drop-down menu to select the new level and click the Save butto

Managing Device Properties

Viewing and changing appliance configuration information

The AutoView 3100/3200 switch can rep ort mo st device properties directly through the Aut o View 3100/3200 switch web browser.

NOTE: Users can view all appliance information, but only administrators can change settings.

Table 4.5: Viewing Appliance Information

To do t his : Select this:

Display the unit’s name or type Appliance - Overview

Display a list of available target devices, their type and status

Enter, change or display the unit’s IP version, network address, MAC address, LAN speed, DHCP enable status, ICMP ping reply status, SNMP enable status or primary, secondary or tertiary DNS servers

Display the unit’s current firmware revision for

ion, boot

applicat Display a list of the attached IQ module and

its st

atus

Display a list of active KVM sessions and their durat

Display a list of active sessions Appliance - Appliance Settings - Sessions - Active Display a list of devices attached to the AutoView

3100/3200 switc VIew the unit’s part number, serial number and

EID number Enter or display the unit’s Site, Department

and Location

gateway address, subnet mask,

and Video FPGA

ion

arget Devices

Appliance - Appliance Settings - Network

Appliance- Appliance Settings - Versions

Appliance - Appliance Settings - Ports - IQ modules

Appliance - Appliance Settings - Sessions - Active

Appliance - Connections

Appliance - Propert

Appliance - Properties - Location

ies - Identity

Table 4.5: Viewing Appliance Information (Continued)

o this: Select this:

o d

Chapter 4: Web Interface Operations 49

Enable the Inactivity Timeout Appliance - Appliance Settings - Sessions - KVM settings

Change the unit encryption level Appliance - Appliance Settings - Sessions - KVM settings

Change the modem time-out settings Appliance - Appliance Settings - Ports - Modern

Then click the Enable Inact

Then select the level of encryption desired for keyboard/ mou

Appliance and target device query modes

One of three different modes can each be used for Query Mode (Appliance) and Query Mode (Device):

• Basic – A user name and password query for the user is made to the directory service. If they

are verified, the u devices for Query Mode (Appliance), or to any selected target device for Query Mode (Device).

• User Attribute – A user name, password and Acces

user is made to the directory service. The Access Control Attribute is read from the user object (the user account) in Active Directory.

If the value “KVM Appliance Admin” is found, the user is access to the appliance and any attached target devices for Query Mode (Appliance) , or to any selected target device for Query Mode (Device). If the value “KVM User Admin” is found, th e user is given User administrator access to the appliance and attached target devices for Query Mode (Appliance), or to any selected target device for Query Mode (Device).

ser is given administrator access to the appliance and any attached target

ivity Timeout box

se s

ignals and then video signals

s C

ontrol Attribute query for the appliance

given appliance administrator

The following are examples showing how the KVM Applian

ce Admin and KVM User Admin attribute modes are defined in Active Directory for a user named John Smith, stored in the ADUC. You can access the ADUC by selecting Start > Programs > Administrative Tools > Active Directory Users and Computers.

50 AutoView 3100/3200 Switch Installer/User Guide

Figure 4.2: Active Directory - KVM user

Figure 4.3: Active Directory - KVM appliance admin

• Group Attribute – A user n ame, pas s word an d gr oup query is made to the directory servi ce fo r an appliance and attached target devices when using Query Mode (Appliance), or for a selected

Chapter 4: Web Interface Operations 51

target device when using Query Mod e (Device). If a grou p is fo und conta ining the user and the appliance name, the user is given access to the appliance or attached target devices, depending on the group contents, when using Query Mode (Appliance). If a group is found con taining the user and target device IDs, the user is given access to the selected target device connected to the appliance when using Query Mode (Device).

Groups can be nested to a maximum of 16 levels in depth. U se nest ing t o create grou ps within

er groups. For example, you may have a top-level group named Computers that contains a

oth member nam ed R&D, which is a group. The R&D group may contain a member named Domestic, which is a group, and so on.

The following is an example of groups defined in Active Directory.

Figure 4.4: Active Directory - Define Groups

Setting up Active Directory for performing queries

Before you can use any of the querying modes for units, you must first make changes to Active Directory so that the selected querying mode can assign the applicable authorization level for the user.

To set up group queries:

1. Log into Windows with administrator privileges.

2. Open Active Directory software.

3. Create an organizational unit to be used as a group container.

52 AutoView 3100/3200 Switch Installer/User Guide

4. Create an object in Active Directory with a name identical to the switching system name for querying appliances (specified in the Appliance Overview screen of the OB WI), or iden tical to the attached target devices for querying target devices. The name must match exactly, including case.

5. The appliance names and target device names used for group queries are stored in the

pliance. Th

e appliance name specified in the Appliance Overview screen of the OBWI and target device names must identically match the object names in Active Directory. Each appliance name and target device name may be comprised of any combination of upper-case and lower-case letters (a-z, A-Z), digits (0-9) and hyphens (-). You cannot use spaces and periods (.) or create a name that consists entirely of digits. These are Active Directory constraints.

NOTE: The factory default name in earlier versions contains a space that must be removed by editing the switching system name in the Appliance Overview screen of the OBWI.

6. Create one or more groups under the group container organizational unit.

7. Add the user names and target device and appliance ob

8. Specify the value of any attribute being used to implement the example, if you are using info as the attribute in the Access Control Attribute field and using the Notes property in the group object to implement the access control attribute, the value of the Notes attribute in Active Directory may be set to one of the three available access levels (KVM User, KVM User Admin or KVM Appliance Admin) for the group object. The members of the group may then access the appliances and target devices at the specified access level.

jects to the groups you created in step 5.

access control attribute. For

CHAPTER

The Video Viewer

The Video Viewer Window

The Video Viewer is used to conduct a KVM session with the target devices attached to an AutoView 3100/3200 switch using the on-board web interface. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window containin g both the local and the target device cursor. The Video Viewer window supports either a 3- or 5-button mouse.

The AutoView 3100/3200 switch on-board web interface software uses a Java-based program to

play the Video Viewer window. The AutoView 3100/3200 switch on-board web interface

dis automatically downloads and installs the Video Viewer the first time it is opened.

NOTE: When in IPv4 mode, Java 1.5 or later is required.

NOTE: The AutoView 3100/3200 switch on-board web interface does not install the Java Resource Engine

(JRE). The JRE is available as a free download from http://www.sun.com for PC users and from http:// www.apple.com for Mac users.

NOTE: The AutoView 3100/3200 switch on-board web interface uses system memory to store and display images within Video Viewer windows. Each opened Video Viewer window requires additional system memory:

• An 8-bit color setting on the client PC requires 1.4 MB of memory per Video Viewer window.

• A 16-bit color setting requires 2.4 MB and a 32-bit

Opening more than four simultaneous Video Viewer windows may affect system performance and is not

mend

recom receive an out-of-memory error and the requested Video Viewer window will not open.

If the device you are attempting to access is currently being viewed by another user, you will be prompted to preempt the other users if your preemption level is equal to or greater than theirs. An appliance administrator can also disconnect an active user via the Active Session page. For more information, see To disconnect an active KVM session (administrator only): on

ed. If you attempt to open more Video Viewer windows than your system memory allows, you will

color sett

ing requires 6.8 MB.

page 43.

54 AutoView 3100/3200 Switch Installer/User Guide

Launching a KVM Session

NOTE: When using a non-proxied connection, video performance over a slower network connection may be less

than optimal. Since certain color settings (such as Grayscale) use less network bandwidth than others (such as Best Color), changing the color settings can increase video performance. For optimal video performance over a slower network connection, Avocent recommends a color setting such as Grayscale/Best Compression or Low Color/High Compression. See page 58 for more information.

NOTE: If a user connects to a target device with a higher screen resolution than the local computer, the Video Viewer window will display a portion of the target device screen, with scroll bars for viewing the remainder of the screen. The user may view the entire screen by adjusting the resolution on the target device, the local computer or both.

To launch a KVM session from the AutoView 3100/3200 Explorer window:

1. Click on a device listed on the Target Devices screen to open the unit overview window.

2. Clic k t he KVM S

Session time-out

A remote session can time-out when no activity occurs in a Session window for a specified time. The session time-out value can be configured in the Appliance KVM Session Settings window. The specified time-out value will be used the next time the switch on-board web interface is accessed.

1024 x 768 768 x 576 960 x 720 704 x 528 896 x 672 640 x 480 832 x 624 on

ession link to open the Video Viewer in a new window.

To enable, disable or configure the session time-out:

1. In the side menu, select Uni

t Views - Appliance - Appl i ance Set ti ngs - Ses sion s - K VM Settings.

2. Select the desired setting for the Enab

3. If necessary, select the time limit for the inactivity time-out.

Video Viewer Window Features

Figure 5.1 shows the Video Viewer window areas. Descriptions follow in Table 5.1.

le Activity Timeout box.

Chapter 5: The Video Viewer 55

Figure 5.1: Video Viewer Window (Normal Win dow Mode)

Table 5.1: Descriptions for Figure 5.1

Number Description 1 Title Bar: Displays the name of the server being viewed. When

disappears and the server name appears between the menu and toolbar.

2 Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times. 3 Menu and toolbar: Enables you to access many of the features in the Video Viewer window. The

4 Macro buttons: Commonly used keyboard sequences tha 5 Minimize button: Minimizes the display of

6 Maximize button: Changes t

enu and t

m over the toolbar to display the menu and toolbar. Up to ten commands and/or macro group buttons can be displayed on the toolbar. By default, the Single Cursor Mode, Refresh, Automatic Video Adjust and Align Local Cursor buttons appear on the toolbar. For more information, see the Changing the toolbar on

the local computer.

desktop to fill the entire screen. Expanding the window causes the following to occur:

• The title bar disappears.

• The server name appears between the menu and toolbar.

• The Maximize button changes to a Normal Window Mode button and appears on the toolbar.

• The Close button appears on the toolbar.

oolbar is in a show/hide state if the thumbtack has not been used. Place your cursor

page 56 and

he window to

lick

ing the button toggles the Video Viewer window to Normal Window mode.

the Using Macros on page 64.

the Video Viewer window into the task bar at the bottom of

Full Screen mode, which expands the accessed device

in Full Screen mode, the title bar

t can be sent to the target device.

56 AutoView 3100/3200 Switch Installer/User Guide

Table 5.1: Descriptions for Figure 5.1 (Continued)

Number 7 Close button: Closes the Video Viewer window.

8 Ac 9 Frame: Resizes

Description

NOTE: The Close button may not be present for all operating systems.

cessed device desktop: Int

Changing the toolbar

You can choose the amount of elapsed time before the toolbar hides in the Video Viewer window when it is in show/hide state (that is, not locked in place by the thumbtack).

To specify a toolbar hide time:

1. Select Tools - Session Options from

-orClick the Session Options but

The Session Options dialog box appears.

2. Clic k t he Toolb

ar tab.

3. Use the arrow keys to specify the number of elapsed

4. Click OK to

save your changes and close the dialog box.

Setting the window size

eracts with your device through this window.

the Video Viewer window by clicking and holding on the frame.

the Video Viewer window menu.

ton.

seconds prior to hiding the toolbar.

NOTE: The View - Scaling command is not available if the Video Viewer window is in Full Screen mode or to non-primary users of a shared session.

When the AutoView 3100/3200 switch on-board web interface is used for the first time, any open Video Viewer windows display at a resolution of 1024 x 768 until the user changes the value. Each Video Viewer window can be set to a different resolution.

The AutoView 3100/3200 switch on-board web interface automatically adjus window size changes during a session as long as autoscaling is enabled. If the target device resolution changes any time during a session, the display adjusts automatically.

To change the Video Viewer window resolution:

1. Select the View

2. Clic k on the desired resolution.

Adjusting the view

Using menus or task buttons in the Video Viewer window, you can do the following:

ts the display if the

- Scaling command.

Chapter 5: The Video Viewer 57

• Align the mouse cursors.

• Refresh the screen.

• Enable or disable Full Screen mode. When Full Screen mode is en

abled, the image adjusts to fit the desktop up to a size of 1024 x 768. If the desktop has a higher resolution, the following occurs:

• The full-screen image is centered in the desktop

, and the areas surrounding the Video

Viewer window are black.

• The menu and toolbar are locked so that they are vi

sible at all times.

• Enable automatic, full or manual scaling of the session image:

• With full scaling, the desktop window remains fixed and the device image scales to fit

the wi

ndow.

• With automatic scaling, the desktop window is sized to match the resolution of the server

viewed.

being

• With manual scaling, a drop-down menu of supported image scaling resolutions

is displayed.

• Change the color depth of the session image.

To align the mouse cursors:

Click the Align Lo

cal Cursor button in the Video Viewer window toolbar. The local cursor should

align with the cursor on the remote device.

NOTE: If cursors drift out of alignment, turn off mouse acceleration in the attached device.

To refresh the screen:

Click the Refresh Image button in the Video Viewer window.

-orSelect View - Refres

h from the Video Viewer window menu.

The digitized video image is completely regenerated.

To enable or disable Full Screen mode:

1. To enable Full Screen mode, click the Ma

mize button.

-orSelect View - Full Screen from t

The desktop window disappears and only the accessed

he Video Viewer window menu.

device desktop is visible. The screen resizes up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black background surrounds the full screen image. The floating toolbar appears.

-or-

58 AutoView 3100/3200 Switch Installer/User Guide

2. To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to return to the desktop window.

To enable full or manual scaling:

To enable full scaling, select View - Sca image scales automatically to the resolution of the server being viewed.

-or-

To enable manual scaling, select View - Sca dimension to scale the window. Available manual scaling sizes are as follows:

1024 x 768 768 x 576 960 x 720 704 x 528 896 x 672 640 x 480 832 x 624

Adjusting color depth

The Dambrackas Video Compression viewable colors in a remote session window. You can choose to display more colors for the best fidelity or fewer colors to reduce the volume of data transferred on the network.

Video Viewer windows can be viewed using the Best Co Compression (fastest updates), a combination of Best Color and Best Compression or in Grayscale.

You can specify the color depths of individual ports and channels by selecting the View - Co command in a remote session window. These settings are saved individually per channel.

Additional video adjustment

Generally, the Video Viewer window automatic adjustment features o ptimize the video for the best possible view. However, users can fine-tune the video with the hel p of Avocen t Technical Sup por t by selecting the Tools - Manual Video Adjust command in the Video Viewer window menu or clicking the Manual Video Adjust but ton. This display s the Manual Video Adjust dial og box. Vide o adjustment is a per target setting.

ling from the Video Viewer window menu. The device

ling from the Video Viewer windo w menu . C hoose the

(DVC) algorithm enables users to adjust the number of

lor Available (slower updates), Best

lor

Users can also verify the level of packets per second req

uired to support a static screen by

observing the packet rate located in the lower left-hand corner of the dialog box.

To manually adjust the video quality of the window:

NOTE: The following video adjustments should be made only on the advice and with the help of Avocent

Technical Support.

1. Select Tools - Manual Video Adjust from the Video Viewer window menu.

-orClick the Manual Video Adjust bu

tton.

The Manual Video Adjust dialog box appears. Figure 5.2 shows the dialog box, and descripti ons follow in Table 5.2.

Chapter 5: The Video Viewer 59

13 14

Figure 5.2: Manual Vi de o Adjust Dialog Box

Table 5.2: Descriptions for Figure 5.2

Number Description Number Description 1 Image Capture Width 8 Pixel Noise Thre shold 2 Pixel Sampling/Fine Adjust 9 Automatic Video Adjustment 3 Image Capture Horizontal Position 10 Refresh Image 4 Image Capture Vertical Position 11 Adjustment bar 5 Contrast 12 Video Test Pattern 6 Brightness 13 Perf orm ance Monit or 7 Block Noise Threshold 14 Close button

2. Click the icon corresponding to the feature you wish to adjust.

3. Move the Contrast slider bar and then fine-tune the setting by clicking the Min (-) or buttons to adjust the parameter for each icon pressed. The adjustments display immediately in the Video Viewer window.

4. When finished, click Close

Target video settings

The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and Image Capture Vertical Position adjustments affect how the target video is captured and digitized and are seldom changed.

Max (+)

to exit the Manual Video Ad jus t dialog box .

60 AutoView 3100/3200 Switch Installer/User Guide

The image capture parameters are automatically changed by the Automatic Adjustment function. A special image is required on the target in order to make accurate adjustments independently.

Contrast and brightness

If the image in the Video Viewer window is too dark or too light, select Tools - Automatic Video Adjust or click the Automatic Video Adjust button. This command is also available in the Video

Adjustments dialog box. In most cases, this corrects video issues. When clicking Auto Adj

adjusting the contrast and brightness manually can help. Increase the brightness. Do not go more than 10 increments before moving the contrast. Generally, the contrast should be moved very little.

ust several times does not set the contrast and brightness as desired,

Detection thresholds

In some cases, noise in the video transmission keeps the packets/sec count up , which is indicated b y little dots changing in the area of the cursor when it is moved. Varying the threshold values may result in “quieter” screens and can improve cursor tracking.

You can modify Noise Threshold and Priority Threshold values if you are using standard video

pression. You can also modify Block Noise Threshold and Pixel Noise Th reshold values. You

com can restore default threshold values by clicking Auto Adjust Video.

Block Noise Threshold and Pixel Noise Threshold

The Block Noise Threshold and Pixel Noise Threshold values set the minimum color levels in terms of changed video blocks and pixels per thousand that are allowed.

• The Block Noise Threshold sets the minimum color change that occurs in a single video block. Increasi these artifacts smaller.

• The Pixel Noise Threshold sets the minimum color change in value reduces the number of low-contrast artifacts, but increases network bandwidth.

See Adjusting the view on page

ng the value reduces the network bandwidth. Decreasing the value makes the size of

56 for information about changing the color depth.

Automatic video adjustment

a single pixel. Decreasing the

In most cases, you do not need to alter the Video Settings from the default. The system automatically adjusts and uses the optimal video parameters. The AutoView 3100/3200 switch onboard web interface performs best when the video parameters are set such that no (0) vide o packets are transmitted for a static screen.

You can easily adjust your video parameters to ideal settings by clicking on the Auto Adj button in the Manual Video Adjust dialog box.

NOTE: You can also select Tools - Automatic Video Adjust from the Video Viewer window menu or click the Automatic Video Adjust toolbar icon to automatically adjust the video.

ust Video

Refresh Image

Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates the digitized video image.

NOTE: You can also select View - Refresh from the Video Viewer window menu to refresh the image.

Video Test Pattern

Clicking the Video Test Pattern button in the Manual Video Adjust dialog box toggles a display of a video test pattern. Click the Video Test Pattern button again to toggle back to a normal video image.

Adjusting mouse options

The Video Viewer window mouse options affect cursor type, Cursor mode, scaling, alignment and resetting. Mouse settings are device-specific; that is, they may be set differently for each device.

NOTE: If the device does not support the ability to disconnect and reconnect the mouse (almost all newer PCs do), then the mouse will become disabled and the device will have to be rebooted.

Cursor type

The Video Viewer window offers five appearance choices for the local mous e cursor. You can also choose no cursor or the default cursor.

Chapter 5: The Video Viewer 61

In Single Cursor mode, the display of the local (second) curs

or in the Video Viewer window turns off and only the target device mouse pointe r is vi sible. The only mouse movements that appear are those of the target device remote cursor. Use Single Cursor mode when there is no need for a local cursor. Figure 5.3 shows both the Remote Cursor and t he Local Cursor displayed in the Video Viewer window.

Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed

62 AutoView 3100/3200 Switch Installer/User Guide

Table 5.3: Descriptions for Figure 5.3

Number Description 1 Remote Cursor 2 Local Cursor

The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box.

NOTE: When using a device that captures keystrokes before they reach the client, you should avoid using those keys to restore the mouse pointer.

To enter Single Cursor mode:

Select Tools - Single Cursor Mode from

the Video Viewer window menu.

-orClick the Single Cursor Mode button. The local cu

rsor does not appear and all movements

are relative to the target device.

T o select a key for exiting Single Cursor mode:

1. Select Tools - Session Options from

the Video Viewer window menu.

-orClick the Session Options but

ton.

The Session Options dialog box appears.

2. Clic k t he Mouse tab

3. Select a terminating keystroke from the drop-down menu in the Single Cursor mode area.

4. Click OK to s When you enable Single Cursor mode, you can pres

ave settings.

s the specified key to return to Regular

Desktop mode.

To exit Single Cursor mode:

Press the key on the keyboard that is identified in the title bar.

To change the mouse cursor setting:

1. Select T

ools - Session Options from

the Video Viewer window menu.

-orClick the Session Options but

ton.

The Session Options dialog box appears.

Chapter 5: The Video Viewer 63

2. Clic k t he Mouse tab

3. Select a mouse cursor type in the Local Cursor panel.

4. Click OK to s

Mouse scaling

Some earlier versions of Linux did not support adjustable mouse accelerations. For installations that must support these earlier versions, you can choose among three preconfigured mouse scaling options or set you r o wn custom scaling. The preconfig ured s etti n gs are D efau l t (1:1), High (2:1) or Low (1:2):

• In a 1:1 scaling ratio, every mouse movement on the desktop window sends an equivalent

mouse mov

• In a 2:1 scaling ratio, the same mouse movement sends a 2X mouse movement.

• In a 1:2 scaling ratio, the value is 1/2X.

To set mouse scaling:

1. Select Tools - Session Options from

-orClick the Session Options but

The Session Options dialog box appears.

2. Clic k t he Mouse tab

3. To use one of the preconfigured settings, check the appropriate radio button.

-orTo set custom scaling:

a. Click the Custom b. Type a scaling value in the X and Y fields. For

are multiplied by the respective X and Y scaling factors. Valid input range is 0.25-3.00.

ave settings.

ement to the server.

the Video Viewer window menu.

ton.

radio button to enable the X and Y fields.

every mouse input, the mouse movements

Vendor-specific video settings

Video settings vary significantly among manufacturers. Avocent maintain s an online database of optimized video settings for various video cards, particularly Sun-specific ones. This information can be obtained from Avocent’s online knowledge base or by calling Avocent technical support.

Mouse alignment and synchronization

Because the AutoView 3100/3200 switch on-board web interface cannot get constant feedback from the mouse, there are times when the mouse on the AutoView 3100/320 0 switch may los e sync with the mouse on the host system. If your mouse or keyboard no longer responds properly, you can align the mouse to re-establish proper tracking.

64 AutoView 3100/3200 Switch Installer/User Guide

Alignment causes the local cursor to align with the remote server’s cursor. Resetting causes a simulation of a mouse and keyboard reconnect as if you had disconnected and reconnected them.

To realign the mouse:

Click the Align Lo

cal Cursor button in the Video Viewer window toolbar.

Using Keyboard Pass-through

Keystrokes that a user enters when using a Video Viewer window may be interpreted in two ways, depending on the Screen mode of the Video Viewer window.

• If a Video Viewer window is in Full Screen mode, all keystrokes and keyboard combinations

Ctrl-Alt-Del are sent to the remote server being viewed.

except

• If a Video Viewer window is in Regular Desktop mode, Keyboard Pass-through mode can be

used

to control whether the remote server or local computer recognizes certain keystrokes or

keystroke combinations.

Keyboard pass-through must be specified using the Session Options dialog box. When enabled,

ard pass-through sends all keystrokes and keystroke combinations except

keybo remote server being viewed when the Video Viewer window is active. When the local desktop is active, keystrokes and keystroke combinations entered by the user affect the local computer.

NOTE: The Ctrl-Alt-Delete keyboard combination can be sent only to a remote server by using a macro.

NOTE: The Japanese keyboard ALT-Han/Zen keystroke combination is always sent to a remote server

regardless of the Screen mode or keyboard pass-through setting.

To specify keyboard pass-through:

1. Select Tools - Session Options from

-orClick the Session Options but

ton.

Ctrl-Alt-Del to the

the Video Viewer window menu.

The Session Options dialog box appears.

2. Clic k t he Genera

3. Select Pass-

4. Click OK to s

Using Macros

The AutoView 3100/3200 switch on-board web interface comes pre-configured with macros for the Windows and the Sun platforms.

To send a macro:

Select Macros - <desired macro> from

l tab.

through all keystrokes in regular window mode.

ave setting.

the Video Viewer window menu.

-or-

Chapter 5: The Video Viewer 65

Select the desired macro from the buttons available on the Video

Saving the View

You can save the display of a Video Viewer either to a file or to the clipboard for pasting into a word processor or other program.

To capture the Video Viewer window to a file:

1. Select File - Cap

-orClick the Capture to File but

The Save As dialog box appears.

2. Enter a filename and choose a location to save the file.

3. Click Save to

To capture the Video Viewer window to your clipboard:

Select File - Capture to Clipboard from

-orClick the Capture to Clipboard bu The image data is saved to the clipboard.

ture to File from the Video Viewer window menu.

ton.

save the display to a file.

the Video Viewer window menu.

tton.

Closing a Video Viewer Window Session

Viewer menu.

T o close a Video Viewer window session:

Select File - Exit from the Video Viewer window.

66 AutoView 3100/3200 Switch Installer/User Guide

CHAPTER

Terminal Operations

The Console Menu

Each AutoView 3100/3200 switch may be configured at the appliance level through the Console menu interface accessed through the SETUP, CONSOLE or 10101 port. All terminal commands are accessed through a terminal or PC running terminal emulation software.

To connect a terminal to the AutoView 3100/3200 switch:

1. Using a null modem cable, connect a terminal or a PC th

software (such as HyperTerminal of the AutoView 3100/3200 switch.

The terminal settings are 9600 bits per second (bps), 8 bits, 1 stop bit, no parity and no flow cont

2. Turn on each target device and then turn on the AutoView 3100/3200 switch. When the

AutoV following message: “Press any key to continue.”

rol.

iew 3100/3200 switch completes initialization, the Console menu will disp lay the

Network Configuration

To configure network settings using the Console menu:

1. When you turn on your AutoView 3100/3200 switch, the switch initializes for approximately

one m

inute. After it completes initialization, press any key on the terminal or on the PC

running the terminal emulation software to access the Console men u interface sho wn in Figure

6.1.

NOTE: The terminal may be connected at any time, even when the switch is already powered.

at is running terminal emulation

) to the SETUP, CONSOLE or 10101 port on the back panel

68 AutoView 3100/3200 Switch Installer/User Guide

Figure 6.1: Console Main Menu

2. Once the Console Main menu displays, type the number corresponding to Network

Configuration and press

Enter to access the menu shown in Figure 6.2.

Figure 6.2: Network Configuration Menu

Chapter 6: Terminal Operations 69

3. Type 1 and press Enter to set your network speed. For best performance, set the AutoView

3100/3200 switch at the same speed as the Ethernet switch to which it is attached. After you

Enter, you will be returned to the Network Configuration menu.

press

4. Type

2 and press Enter to select IPv4 mode, and whether you are using a static or Dynamic

Host Configuration Protocol (DHCP) address. A static IP configuration may be used to provide a user-

length, and default gateway for the AutoView 3100/3200 switch. DHCP is a protocol that automates the configuration of TCP/IP-enabled computers. When

DHCP is s automatically assigned to the AutoView 3100/3200 switch and may not be modified by an AutoView 3100/3200 switch user.

If you are using the DHCP option, pl ease configure your DHCP server to provide an IP address to t

5. Select the remaining options from the Network Configuration menu to finish the configuration

of your A gateway an d ping response.

6. Type

elected, the IP address, netmask or prefix length, and default gateway settings are

he AutoView 3100/3200 switch and then skip to step 6.

utoView 3100/3200 switch with an IP address, netmask or prefix length, default

0 (zero) and press Enter to return to the Console Main menu.

Other Console Main Menu Options

Besides the Network Configuration option, the Console Main menu of the AutoView 3100/3200 switch features the following menu items: Security Configuration, Firmware Management, Enable Debug Messages, Restore Factory Defaults, Reset Appliance and Exit. Each menu item is discussed in this sec tion.

Security Configuration

The Security Configuration menu allows you to enable or disable the Console Password using security for the console (access requires an Admin account).

defined IP address, netmask or prefix

Console Password

If this is enabled, access to the switch’s Console Main menu will require an appliance administrator to lo

g in.

Firmware Management

This menu contains the Flash Download selection. For more information, see Flash Upgrades section on pa ge 71.

Enable Debug Messages

This menu option turns on console status messages. Because this can significantly reduce performance, you should only enable debug messages when instructed to do so by Avocent Technical Support. When you are finished viewing the messages, press any key to exit this mode.

70 AutoView 3100/3200 Switch Installer/User Guide

Restore Factory Defaults

This menu option will restore all switch options to the default settings.

Reset Appliance

This menu option allows you to execute a soft reset of the AutoView 3100/3200 switch.

Exit

This menu selection will return you to the ready prompt. If the Console menu interface password is enabled, you must exit the Console Main menu so that the next user will be prompted with the Username and Password login screen.

APPENDICES

Appendices

Appendix A: Flash Upgrades

The AutoView 3100/3200 switch Flash upgrade feature allows you to update your appliance with the latest firmware available. This update can be performed using a Trivial File Transfer Protocol (TFTP) server or using the on-board web interface.

After the Flash memory is reprogrammed with the upgrade, the AutoView 3100/3200 switch

forms a soft reset, which terminates all IQ module sessions. A target device experiencing an IQ

per module firmware update may not display, or may display as disconnected. The target device will appear normally when the Flash update is completed.

NOTE: During an upgrade, the IQ module status indicator in the OSCAR interface Main dialog box is yellow.

CAUTION: Disconnecting an IQ module during a firmware update or cycling power to the target device will

render the module inoperable and require the IQ module to be returned to the factory for repair.

Using the Console menu interface

To upgrade the AutoView 3100/3200 switch firmware using the Console menu interface:

NOTE: You may only update the AutoView 3100/3200 switch firmware using the Console menu interface when

using IPv4 mode.

NOTE: If you do not have a TFTP server, you can find several shareware and freeware programs on the Internet that you can download and install.

1. Visit http://www.avocent.com/support and download the latest Flash firmware from Avocent.

2. Save the Flash upgrade file to the appropriate d

3. Use the null modem cable to connect a terminal or PC ru

irectory on the TFTP server.

nning terminal emulation software (such as HyperTerminal) to the SETUP, CONSOLE or 10101 port on the back panel of the AutoView 3100/3200 switch. The terminal should be set to 9600 bps, 8 bits, 1 stop bit, no parity and no flow control.

4. If the AutoView 3100/3200 switch is not on, turn it on now. After approximately one minute, res

s any key to access the Console Main menu.

5. Select the Firm

NOTE: The current version of your firmware will be displayed on the Firmware Management menu.

ware Management option from the Cons ole Main menu.

6. Type 1 and press Enter to access Flash Download.

7. Type the IP address of your TFTP server and press

Enter.

8. Enter the name of the file that you downloaded from the Avocent web site.

72 AutoView 3100/3200 Switch Installer/User Guide

9. Confirm the TFTP download by typing a y or yes and pressing Enter.

10. The AutoView 3100/3200 switch will begin the Flash upgrade process. On-screen indicators

will disp

lay the upgrade progress. When the upload is complete, the AutoView 3100/3200

switch will reset and upgrade the internal subsystems.

11. Once the upgrade is complete, the login screen will appear.

Using the on-board web interface

This method utilizes an HTTP binary upload and does not require the use of a TFTP server. To upgrade the firmware, you will download the upgrade file to the client computer from which you will initiate the firmware upgrade.

To upgrade the AutoView 3100/3200 switc h firmwar e:

1. From the side navigati on bar, select Appliance - O

window appears.

2. Click Tool

3. Click Browse to

s - Upgrade Applianc e. The Upgrade Firmware File window appears.

specify the location of the firmware upgrade file.

4. Click Upgrade.

Recovering from a failed Flash upgrade

NOTE: If the green power LED on the front and back panel of the switch blinks continuously, the switch is in

recovery mode.

To recover from a failed Flash upgrade:

1. Visit http://www.avocent.com/support

2. Save the Flash upgrade file to the appropriate d

3. Set up the TFTP server with the server

4. Rename the downloaded file the appropriate name from

TFTP root directory of the TFTP server:

• AutoView 3100/3200

5. If the AutoView 3100/3200 switch is not on, turn it on now.

6. The recovery process should start automatically.

and download the latest Flash firmware from Avocent.

IP address 10.0.0.3.

verview. The Appliance Overview

irectory on the TFTP server.

the following list and place it into the

Appendix B: Using Serial IQ Modules

The serial IQ module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from the AutoView 3100/3200 switch local port or, the on-board web interface. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the AutoView 3100/3200 switch as though it came from a VGA target. Likewise, keystrokes entered on a keyboard are sent to the attached device as though they were typed on a VT100 terminal.

Serial IQ module modes

The following modes can be accessed from the serial IQ module:

• On-Line: This mode enables you to send

• Configuration: This mo de enables you to specify AutoView 3100/3200 switc h communicat ion

parameters specific actions and macros.

• History: This mode enables you to review serial data.

, the appearance of the Terminal Applications menu and key combinations for

Configuring the serial IQ module

NOTE: The serial IQ module is a DCE device and only supports VT100 terminal emulation.

Pressing Ctrl-F8 will activate the Configuration screen of the IQ module’s Terminal Applications menu, which enables you to configure your serial IQ module.

and receive serial data.

Appendices 73

NOTE: When any T erminal Applications menu is active, pressing Enter saves changes and returns you to the previous screen. Pressing Escape returns you to the previous screen without saving changes.

Within the Terminal Applications menu’s Configuration screen, you can modify the following options:

• Baud Rate: This option allows you to specify the se

options are 300, 1200, 2400, 9600, 19,200, 34,800, 57,600 or 115,200 bps. The default value is 9600.

• Parity: This option allows you to specify the serial port’s communications parity. Available

ns are EVEN, ODD or NONE. The default value is NONE.

optio

• Flow Control: This option allows you to specify the type o f serial flow control. Available

are NONE, XOn/XOff (software) and RTS/CTS (hardware). The default value is

options NONE. If you select a bps rate of 115,200, the only available flow control is RTS/CTS (hardware).

• AutoView 3100/3200/CD Mode: This option allows you to control how the AutoView 3100/ 200 sw

3 Toggle mode, AutoView 3100/3200 and CD lines are turned off for one-half second and then turned on each time a module is selected or deselected. The default value is Always on.

itch and CD lines operate. Available options are Always on and Toggle. When in

rial port communications speed. Available

74 AutoView 3100/3200 Switch Installer/User Guide

• Enter Sends: This option enables you to specify the keys that are transmitted when Enter is

pressed. Available options are <CR> (Enter), which moves the cursor to the left side of the screen, or <CR><LF> (Enter-Linefeed), which moves the cursor to the left side of the screen and down one line.

• Received: This option enables you to specify h

character. Available options are <CR> (Enter) or <CR><LF> (Enter-Linefeed).

• Background: This option changes the screen’s background

displays in the option line as it is changed. Available colors are Black, Light Grey, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is Black. This value cannot be identical to the Normal Text or Bold Text value.

• Normal Text: This option changes the screen’s normal text col

displays in the option line as it is changed. Available colors are Grey, Light Grey, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is Grey. This value cannot be identical to the Bold Text or Background value.

• Bold Text: This option changes the screen’s bold

displays in the option line as it is changed. Available colors are White, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon, Brown and Light Grey. The default color is White. This value cannot be identical to the Normal Text or Background value.

• Screen Size: This option allows you to specify the s

are widths of 80 columns or 132 columns. The length for both widths is 26 lines.

The following options for the Terminal Application menu’s Configuration screen enable you to

ne the function keys tha t will perfor m a selected action. To specify a new function key, press

defi and hold the

Ctrl key, then press the function key that you want to associate with the action. For

example, if you want to change the Configuration (Config) Key Sequences option from <CTRLF8> to <CTRL-F7>, press and hold the

Ctrl key and then press F7.

• Config Key Sequences: This option allows you to define the key combination that makes the

Term

inal Application menu’s Configuration screen appear. The default key sequence is

Ctrl-F8.

• On-Line Key Sequence: This option allows you to define the key sequence that displays the

On-

Line mode. The default key sequence is

• Help Key Sequence: This option allows you to define the key combination that displays the

Help Syst

em screen. The default key sequence is

• History Key Sequence: This option allows you to define the key combination that enables

His

tory mode. The default key sequence is

• Clear History Key Sequence: This option allows you to define

the history buffer while in History mode. The default key sequence is

• Break Key Sequence: This option allows you to configure the key combination that generates a

break

condition. The default key sequence is

ow the m

text

Ctrl-F10.

Ctrl-F9.

Alt-B.

odule translates a received Enter

color. The currently-selected color

or. The currently-selected color

color. The currently-selected color

creen’s

text width size. Available values

Ctrl-F1.

the key combination that clears

Ctrl-F11.

To configure a serial IQ module:

Appendices 75

1. Press

2. Select a parameter to change. You can naviga

Ctrl-F8. The Configuration Screen will appear.

te the Configuration Screen using the Up Arrow

and Down Arrow keys.

3. Modify the selected value using the

Left Arrow and Right Arrow keys.

4. Repeat steps 2 and 3 to modify additio nal values.

5. Press

Enter to save your changes and exit the Configuration Screen.

-or-

Escape to exit the Configuration Screen without saving the changes.

Press

Creating a serial IQ module macro

Pressing the

Page Down key when the Terminal Applications menu’s Configuration screen is

displayed will provide access to the Macro Configuration screen. The serial IQ module can be configured with up to 10 macros. Each macro can be up to 128 characters in length.

To create a macro:

1. Select the serial IQ module you wish

to configure and press Ctrl-F8 to activate the Terminal

Applications menu’s Configuration screen.

2. When the Terminal Applications menu appears, press

Page Down to view the Macro

Configuration screen. The Macro Configuration screen shows the 10 available macros and the associated key sequences, if any, for each.

3. Using the

Up Arrow and Down Arrow keys, scroll to an available macro number and highl ight

the listed keystroke sequence. Type the new macro keystroke sequence over the default. Any combination of keystroke sequence that will activate the new macro, press the

Ctrl or Alt and a single key may be used. When you have finis hed ente rin g the

Down Arrow key.

4. On the line below the macro keystroke sequence you just entered, type the keystroke sequen ce

tha

t you wish the macro to perform.

5. Repeat steps 3 and 4 to configure additional macros.

6. When finished, press

Enter to return to the previous screen.

Using History mode

History mode allows you to examine the contents of the history buffer, which contains the events that have occurred.

The serial IQ module maintains a buffer containing 240 lines minimum, or 10 screens, of output. When th lines at the top of the buffer.

NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence used in the following procedure are the default values. These key combinations can be changed using the Terminal Applications menu.

e history buffer is full, it will add new lines at the bottom of the buffer and delete the oldest

76 AutoView 3100/3200 Switch Installer/User Guide

To use History mode:

1. Press

Ctrl-F9. The mode will display as History.

2. Press one of the following key combinations

•

Home: Move to the top of the buffer.

•

End: Move to the bottom of the buffer.

•

Page Up: Move up one buffer page.

•

Page Down: Move down one buffer page.

•

Up Arrow: Move up one buffer line.

•

Down Arrow: Move down one buffer line.

•

Ctrl-F8: Enters Configuration mode. The Configuration screen will appear.

•

Ctrl-F9: While in Configuration mode, returns to the previous screen with Histor y

mode enabled.

Ctrl-F10: While in Configuration mode, returns to the previous screen with On-Line

• mode enabled.

Ctrl-F11: Clears the history buffer. If you choose this option, a warning screen will appear.

•

Enter to delete the history buffer or Escape to cancel the action. The previous

Press screen will reappear.

3. When finished, press

Serial IQ module pinouts

Table B.1 lists the pinouts for the serial IQ module.

Table B.1: Serial IQ Module Pinouts

to perform the indicated action:

Ctrl-F10 to exit History mode and return to On-Line mode.

DB9-F Pin

1 DCD - Data Carrier Detect Out of SRL DTR - Data Terminal Ready 2 RXD - Receive Data Out of SRL TXD - Transmit Data 3 TXD - Transmit Data In to SRL RXD - Receive Data 4 DTR - Data Terminal Ready In to SRL AutoView 3100/3200 - Data Set Ready 5 GN D - Signal Ground N/A GND - Signal Ground

7 RTS - Request to Send In to SRL CT S - Clear to Send 8 CTS - Clear to Send Out of SRL RTS - Request to Send 9 N/C - Not Connected N/A N/C - Not Connected

Host

Signal Name Description S ignal Flow SRL Signal Name Description

AutoView 3100/3200 - Data Set Ready

Out of SRL DTR - Data Te rm inal Ready

Appendix C: UTP Cabling

This appendix discusses various aspects of connection media. The performance of an AutoView 3100/3200 switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish AutoView 3100/3200 system performance. AutoView 3100/ 3200 switching systems utilize UTP cabling.

NOTE: This appendix is for information purposes only. Please consult with your local code officials and/or cabling consultants prior to any installation.

UTP copper cabling

The following are basic definitions for the three types of UTP cabling that the AutoView 3100/ 3200 switch supports:

• CAT 5 UTP (4-pair) high performance cable consists of twisted pair conductors, used arily for data transmission. The twisting of the pairs gives this cable some immunity from

prim the infiltration of unwanted interference. CA T 5 cable is generally used for networks running at 10 or 100 Mbps.

• CAT 5E (enhanced) cable has the same characteristics as CAT 5, but is manufactured to

omewh

• CAT 6 cable is manufactured to tighter requirements tha

measured frequency ranges and significantly better performance requirements than CAT 5E cable at the same frequencies.

at more stringent standards.

Appendices 77

n CAT 5E cable. CAT 6 has higher

Wiring standards

There are two supported wiring standards for 8-conductor (4-pair) RJ-45 terminated UTP cable: EIA/TIA 568A and B. These standards apply to installations utilizing CAT 5, 5E and 6 cable specifications. The AutoView 3100/3200 switching system supports either of these wiring standards. Table C.1 describes the standards for each pin.

Table C.1: UTP Wiring Standards

Pin EIA/TIA 568A EIA/TIA 568B

1 white/green white/orange 2 green orange 3 white/orange white/green 4 blue blue 5 white/blue white/blue 6 orange green 7 white/brown white/brown

78 AutoView 3100/3200 Switch Installer/User Guide

Table C.1: UTP Wiring Standards (Continued)

8 brown brown

EIA/TIA 568A EIA/TIA 568B

Cabling installation, maintenance and safety tips

The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables:

• Keep all UTP runs to a maximum of 100 feet each.

• Maintain the twists of the pairs all the way to the point of termination, or no more that one-half

ntwisted. Do not skin off more than one inch of jacket while terminating.

inch u

• If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius.

owing the cable to be sharply bent or kinked can permanently damage the cable’s interior.

All

• Dress the cables neatly with cable ties, using low to moderate pressure. Do not over tighten

the tie

• Cross-connect cables where necessary, using rated punch blocks, patch panels and

components

• Keep the UTP cable as far away as possible from potential s

cables, transformers and light fixtures. Do not tie the cables to electrical conduits or lay the cables on electrical fixtures.

• Always test every installed segment with a cable tester. “Toning” alone is not an

accepta

• Always install jacks so as to prevent dust and other contaminants from settling on the contacts.

The cont surface mount boxes.

• Always leave extra slack on the cables, neatly coil

location. Leave at least five feet at the work outlet side and 15 feet at the patch panel side.

• Choose either 568A or 56 8B wiri ng s tandard b efor e beginni ng. Wire all jacks an d pat ch panel s

for th

• Always obey all local and national fire and building co

that penetrate a firewall. Use plenum rated cable where it is required.

. Do not splice or bridge the cable at any point.

ble test.

acts of the jack should face up on the flush mounted plates, or left/right/down on

ed in the ceiling or nearest concealed

e same wiring scheme. Don’t mix 568A and 568B wiring in the same installation.

ources of EMI, such as electrical

des. Be sure to firestop all the cables

Appendix D: Technical Specifications

Table D.1: AutoView 3100/3200 Switch Product Specifications

Server Ports

Number 16 Type PS/2, Sun, USB and Serial Connectors 8-pin modular Sync Types Separate horizontal and vertical Plug and Play DDC2B

640 x 480 @ 60 Hz 800 x 600 @ 75 Hz

Video Resolution

Supported Cabling 4-pair UTP CAT 5 or CAT 6, 100 feet (30 meters) maximum length

Dimensions

960 x 700 @ 75 Hz 1024 x 768 @ 75 Hz 1280 x 1024 @ 75 Hz

Appendices 79

Form Factor 1-U rack mountable

Height x Width x Depth

Weight (without cables) 7.3 lbs (3.31 kg)

SETUP Port

Number 1 Type RS-232 serial Connector DB9 male

Network Connection

Number 1 Type 10/100/1000 Ethernet Connector 8-pin modular

Local Port

Number 1

1.72 x 17.00 x 10.98 in (4.37 x 43.18 x 27.88 cm)

80 AutoView 3100/3200 Switch Installer/User Guide

Table D.1: AutoView 3100/3200 Switch Product Specifications (Continued)

Type PS/2, USB and VGA

USB Device Port

Number 4 Type USB 1.1

Power Supply

Type Internal

Power

Heat Dissipation

AC-input Range 100 - 240 VAC AC Frequency 50 - 60 Hz autosensing AC-input Current Rating 0.5 A AC-input Power (maximum) 40 W

AC-input Cable

Ambient Atmospheric Condition Ratings

Temperature

idity 10 - 95% noncondensing

Hum

Safety and EMC Standards Approv

als and Markings

AutoView 3100: 11.0 W AutoView 3200: 13.0 W

AutoView 3100: 37.5 BTU/hr AutoView 3200: 44.4 BTU/hr

18 AWG three-wire cable, with a three-lead supply end and a country-dependent plug on the power resource end

32 to 104 degrees Fahrenheit (0 to 40 degrees Celsius) operating;

-4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonopera

UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST

Safety certifications and EMC certifications fo one or more of the following designations: CMN (Certification Model Number), MPN (Manufacturer’s Part Number) or Sales Level Model designation. The designation that is referenced in the EMC and/or safety reports and certificates are printed on the label applied to this product.

C-320; receptacle on the power

ting

r this product are obtained under

Appendix E: Sun Advanced Key Emulation

Certain keys on a standard Typ e 5 (US) Sun keybo ard can b e emulated b y key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold

Ctrl+Shift+Alt and then press the Scroll Lock key. The S c roll Lock LED blinks. Use the indicated

keys in Table E.1 as you would use the advanced keys on a Sun keyboard.

Table E.1: Sun Key Emulation

Sun Key (US) PS/2 Key to Enable Sun Key Emulation

Compose

Application Compose keypad Power F11 Open F7 Help Num Lock Props F3 Front F5 Stop F1

(1)

Appendices 81

Again F2 Undo F4 Cut F10 Copy F6 Paste F8 Find F9 Mute keypad / Vol.+ keypad + Vol.- keypad -

(2)

Command (left) Command (left) Command (right)

(1)Windows 95 104-key keyboard. (2)The Command key is the Sun Meta (diamond) key.

(2)

Win (GUI) left

(2)

Win (GUI) right

F12

(1)

82 AutoView 3100/3200 Switch Installer/User Guide

For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A. These key combinations will work with the serial USB IQ module (if your Sun system comes with

a USB por

t) as well as the Sun VSN and WSN IQ modules. With the exception of

combinations are not recognized by Microsoft Windows. Using

F12 performs a Windows key

F12, these key

press. When finished, press and hold

Ctrl+Shift+Alt and then press the Scroll Lock key to toggle Sun

Advanced Key Emulation mode off.

Special considerations for Japanese Sun USB and Korean Sun USB keyboards (USB IQ modules only)

Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for certain keys that differ from standard USB usage IDs. If USB IQ modules are attached to your Sun servers, the Han/Zen and Katakana/Hiragana keys on Japanese Sun USB keyboards and Hangul and Hanja keys on Korean Sun USB keyboards must be accessed using alternate keystrokes.

Due to these keyboard-specific differences, keyb oard mapping in consistencies may be encou ntered

when using USB IQ modules. These keys function normally if your Sun servers are attached to the AutoView 3100/3200 switch using a VSN or WSN IQ module.

Table E.2 lists the keyboard mapping that will take place when a USB IQ module is used in this setting.

itching between target devices using Sun VSN and WSN IQ modules and target devices

Table E.2: PS/2-to-USB Keyboa r d Mappings

PS/2 Keyboard USB Usage ID Sun USB Keyboard

Right-Alt 0xE6 Al tGraph Hangul Katakana/Hiragana Windows Application 0x65 Compose H anja Compose Hangul 0x90 N/A N/A N/A Hanja 0x91 N/A N/A N/A Katakana/Hiragana 0x88 N/A N/A Han/Zen Han/Zen 0x35 ` ~ ` ~ N/A

Korean Sun USB

eybo

ard

Japanese Sun USB Keyboard

Appendix F: T echnical Support

Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the step s below for the fastest possible service.

To resolve an issue:

Appendices 83

1. Check the pertinent section of this manual to see if the is procedures outlined.

2. Check our web site at www.avocent.com/support to online service request.

3. Call the Avocent Technical Support

location nearest you.

search the knowledge base or use the

sue can be resolved by following the

84 AutoView 3100/3200 Switch Installer/User Guide

Commutateur AutoView

3100/3200

Guide d’installation et d’utilisation

Avocent, le logo Avocent, The Power of Being There, AutoView, DSView, Dambrackas Video Compression et OSCAR sont des marques déposées d’Avocent Corporation ou de ses filiales. Toutes les autres marques sont la propriété exclusive de leurs détenteurs respectifs.

Instructions

Ce symbole est destiné à attirer votre attention sur la présence fonctionnement et à la maintenance (entretien) dans la documentation accompagnant le matériel.

Tension dangereuse

Ce symbole est destiné à vous avertir de la présence de « tensions danger l’intérieur de l’appareil pouvant être suffisamment élevées pour constituer un électrique pour les individus.

Sous tension

Ce symbole indique que la commande principale de marche

Hors tension

Ce symbole indique que la commande principale de marche/ar

Racco

rdement de protection à la terre

Ce symbole indique que l’équipement doit être relié à la terre avant d’être branché.

de consignes importantes liées au

euses » non isolées à

risque de choc

/arrêt est sur marche.

rêt est sur arrêt.

Avocent AutoView 3100, AutoView 3200 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual