Avocent AutoView 2020, AUTOVIEW 2030 Installer/user Manual

AUTOVIEW® 2020/2030

Installer/User Guide

USA Notification

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equip­ment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

Canadian Notification

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le Ministère des Communi­cations du Canada.

Japanese Approvals

Safety and EMC Approvals and Markings

UL, FCC, cUL, ICES, CE, GS, IRAM, GOST, VCCI, MIC, C-Tick

Sound Level Measure

The measured sound level of this appliance is 44.7 dB(A).

Die arbeitsplatzbezogene Geräuschemission des Gerätes beträgt 44,7 dB(A).

AutoView

®

2020/2030

Installer/User Guide

A vocent, the Avocent logo, The Power of Being There, AutoView,
OSCAR and From Desktop to Data Center are registered trademarks of
A vocent Corporation or its affiliates in the U.S. or other countries. All
other marks are the property of their respective owners.

© 2009 Avocent Corporation. 590-495-501D

Instructions

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.

Dangerous Voltage

This symbol is intended to alert the user to the presen ce of unin sulated dangerous voltage within the product’s
enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

Power On

This symbol indicates the principal on/off switch is in the on position.

Power Off

This symbol indicates the principal on/off switch is in the off position.

Protective Grounding Terminal

This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.

TABLE OF CONTENTS

Table of Contents

List of Figures .................................................................................................................. v

List of Tables..................................................................................................................vii

Chapter 1: Product Overview.......................................................................................... 1

Features and Benefits ........................................................................................................................1

Safety Precautions .............................................................................................................................3

Chapter 2: Installation ..................................................................................................... 5

Getting Started...................................................................................................................................5

Supplied with the AutoView 2020/2030 switch...........................................................................5

Rack Mounting Your AutoView 2020/2030 Switch............................................................................6

Installing the AutoView 2020/2030 Switch........................................................................................7

Connecting Users...............................................................................................................................9

Cascading AutoView 2020/2030 Switches.........................................................................................9

iii

Chapter 3: Operations ................................................................................................... 13

Viewing and Selecting Ports and Servers........................................................................................13

Navigating the OSCAR Interface.....................................................................................................15

Connecting local virtual media ......................................................... .......................................16

Integrating the USB CCID smart card reader .........................................................................18

Enabling virtual media or a smart card reader per port..........................................................19

Configuring OSCAR Interface Menus .............................................................................................19

Assigning server names ............................................................................................................20

Assigning device types..............................................................................................................21

Changing the display behavior.................................................................................................23

Selecting display language................................. ..................................................... .................24

Controlling the status flag........................................................................................................24

Setting the keyboard country code............................................................................................25

Configuring network settings....................................................................................................26

Setting console security .............................................. ...................................................... ........27

Displaying Version Information ......................................................................................................29

Upgrading Your Firmware..............................................................................................................30

Scanning Your System..................................................... .................................................................30

iv AutoView 2020/2030 Installer/User Guide

Viewing the display configuration............................................................................................32

Viewing and disconnecting user connections...........................................................................33

Running System Diagnostics............................................................................................................33

Broadcasting to Servers........................................................ ...........................................................35

Changing Your Switch Mode...........................................................................................................36

Chapter 4: Advanced Operations................................................................................. 39

Using Administrator Privileges .......................................................................................................39

Appendices..................................................................................................................... 43

Appendix A: Flash Upgrades........................................................................................................... 43

Appendix B: Technical Specifications .............................................................................................46

Appendix C: Sun Advanced Key Emulation.....................................................................................48

Appendix D: Technical Support.......................................................................................................50

LIST OF FIGURES

List of Figures

Figure 1.1: Example of an AutoView 2020/2030 Switch Configuration...........................................3

Figure 2.1: Basic AutoView 2020/2030 Switch Configuration ........................................................8

Figure 2.2: AutoView 2020/2030 Switch Configuration with a Cascaded Switch............... ...........10

Figure 3.1: Example of a Main Dialog Box ....................................................................................13

Figure 3.2: Virtual Media Dialog Box ............................................................................................17

Figure 3.3: VReader Dialog Box (Administator) ............................................................................18

Figure 3.4: Setup Dialog Box (User)...............................................................................................20

Figure 3.5: Setup Dialog Box (Administrator)................................................................................20

Figure 3.6: Devices Dialog Box......................................................................................................22

Figure 3.7: Device Modify Dialog Box ...........................................................................................22

Figure 3.8: Menu Dialog Box......................................... .................................................................23

Figure 3.9: Language Dialog Box......................................................... ..........................................24

Figure 3.10: Keyboard Dialog Box.................................................................................................26

Figure 3.11: Network Dialog Box ...................................................................................................26

Figure 3.12: Version Dialog Box ....................................................................................................29

Figure 3.13: Upgrade Dialog Box...................................................................................................30

Figure 3.14: Scan Dialog Box.........................................................................................................31

Figure 3.15: Commands Dialog Box...............................................................................................32

Figure 3.16: User Status Dialog Box ..............................................................................................33

Figure 3.17: Diagnostics Dialog Box..............................................................................................34

Figure 3.18: Switch Dialog Box ......................................................................................................36

Figure 4.1: Security Menu...............................................................................................................39

Figure 4.2: User Setup Menu (Administrator Only)........................................................................40

Figure 4.3: User Edit Menu (Administrator Only) ..........................................................................41

Figure 4.4: User Access Menu (Administrator Only)......................................................................41

Figure A.1: AVRIQ Status Dialog Box............................................................................................44

Figure A.2: AVRIQ Version Dialog Box .........................................................................................45

v

vi AutoView 2020/2030 Installer/User Guide

LIST OF TABLES

List of Tables

Table 2.1: Description of Figure 2.1.................................................................................................8

Table 2.2: Description of Figure 2.2...............................................................................................11

Table 3.1: OSCAR Interface Status Symbols...................................................................................14

Table 3.2: OSCAR Interface Navigation Basics................................................................ ..............15

Table 3.3: Setup Features to Manage Routine Tasks for Your Servers...........................................19

Table 3.4: OSCAR Interface Status Flags .......................................................................................24

Table 3.5: Diagnostic Test Details..................................................................................................34

Table B.1: Product Specifications...................................................................................................46

Table C.1: Sun Key Emulation ........................................................................................................48

Table C.2: PS/2-to-USB Keyboard Mappings.................................................................................49

vii

viii AutoView 2020/2030 Installer/User Guide

CHAPTER

Product Overview

1

Features and Benefits

The multiuser, 16-port AutoVi ew® 2020/2030 switch integrates Avocent field-proven analog
keyboard, video and mouse (KVM) switching technology with adv a nced cable management,
flexible access for two simultaneous users and a patented, next-generation user interface. The
AutoView 2020/2030 KVM switch features USB and PS/2 ports that conveniently support all
major server platforms.

On-screen management through the AutoView 2020/2030 OSCAR
provides easy system configuration and server selection. The AutoView 2030 switch features
support for both IPv4 (default) or IPv6 modes through the OSCAR interface, as well as support for
a smart card reader.

The AutoView switch features virtual media support and both AVRIQ intelligent module and
Integrated Access Cable (IAC) module capability. The AVRIQ module with CAT 5 design
dramatically reduces cable clutter, while providing optimal resolution and video settings. The IAC
module is designed to provide the same ease of use as the AVRIQ module at a reduced cost.

®

graphical user interface (GUI)

1

Virtual media

Virtual media capabilities allow you to connect USB-based media, such as a USB disk drive or
memory device, to the front panel of the AutoView switch. Data can then be transferred between
the target device and the USB media device connected to the AutoView switch.

Virtual reader

The AutoView switch also features smart card (virtual reader) support. Virtual reader capabilities
allow you to connect a USB CCID smart card reader to the front panel of the AutoView switch, or
to one of User A’s USB connectors on the rear panel of the switch. When paired with an AVRIQ­VMC module, smart cards authenticate to target systems that support smart card authentication.

AVRIQ intelligent module

AVRIQ modules allow direct KVM connectivity to servers in your AutoView switching system.
Each AutoView 2020/2030 switch has 16 Avocent Rack Interface (ARI) ports for connecting
AVRIQ modules. Utilizing an AVRIQ module, you can attach additional switches to expand your
AutoView switching system. This flexibility allows you to add capacity as your data center grows.

2 AutoView 2020/2030 Installer/User Guide

The built-in memory of the AVRIQ module simplifies configuration by assigni ng and ret a ining
unique server names and Electronic ID (EID) numbers for each attached server. Since
configuration information is stored on the AVRIQ module, it functions seamlessly when connected
to any server port. The AVRIQ module is powered directly from the server and provides Keep
Alive functionality even if the AutoView switch is not powered.

IAC modules

IAC modules are RJ-45 style cables that provide a low cost alternative to AVRIQ modules.
Available in three different lengths, IAC modules support PS/2 and USB connectivity.

Multiplatform support

The AVRIQ modules available with the AutoView 2020/2030 switch support PS/2, Sun™ and
USB server environments. Using the OSCAR graphical user interface
modules allows you to switch easily across platforms.

OSCAR graphical user interface

An AutoView 2020/2030 switch uses the OSCAR interface, which features intuitive menus to
configure your switching system and select servers. Computers can be identified by unique name,
EID or port number, allowing you to assign unique server names.

in conjunction with these

Security

The OSCAR interface allows you to protect your system with a screen saver password. After a
user-defined time, the screen saver mode engages and access is prohibited until the appropriate
password is entered to reactivate the system.

Operation modes

The OSCAR user interface provides convenient operation modes for easy system administration of
the AutoView 2020/2030 switch. These modes (Broadcast, Scan, Switch and Share) allow you to
manage your switching activities. Chapter 3 explains these modes in detail.

Video

The AutoView switch provides optimal resolution for analog VGA, SVGA and XGA video.
Achieve resolutions of up to 1600 x 1200 with a 100 foot (30 meter) cable. Resolutions wi ll vary
depending upon the length of cable separating your switch and servers.

NOTE: Resolutions above 1280 x 1024 may need to be manually set in the operating system display settings.
Distances up to 100 feet (30 meters) are subject to cable quality and environmental factors.

Flash upgradable

Upgrade your AVRIQ modules at any time through the network port located on your AutoView
2020/2030 switch to ensure the AutoView switching system is always running the most current
version available. See Appendix A for more information.

Chapter 1: Product Overview 3

AVRIQ
Module

Legacy Switch
(cascaded)

AutoView 2020/2030
Switch

Rack of Servers

Analog
Connection

Critical Server

AutoView 2020/2030
Switch

Analog
Connection

Local user accounts

The AutoView 2020/2030 switch enables an Administrator to configure up to four user accounts
for use with the switch. These user accounts allow the Administrator to restrict which ports a user
can access, as well as the name of the user account and password.

Cascading expansion

The AutoView 2020/2030 switch features an Avocent Console Interface (ACI) port that allows you
to cascade between two AutoView switches using only a CAT 5 cable. This extra “cascade” of
units allows you to attach up to 256 servers in one system. See Chapter 2 for more information.

Figure 1.1: Example of an AutoView 2020/2030 Switch Configuration

Safety Precautions

To avoid potential video and/or keyboard problems when using Avocent products:

• Ιf the building has 3-phase AC power, ensure that the server and monitor are on the same

phase. For best results, they should be on the same circuit.

4 AutoView 2020/2030 Installer/User Guide

• Use only A vocent-supplied cable to connect servers and KVM switches. Avocent warranties

do not apply to damage resulting from user-supplied cable.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the

following precautions:

• Do not use a 2-wire extension cord in any Avocent product configuration.

• Test AC outlets at the server and monitor for proper polarity and grounding.

• Use only with grounded outlets at both the server and monitor. When using a backup

Uninterruptible Power Supply (UPS), power the server, the monitor and the AutoView 2020/

2030 switch off the supply.

NOTE: The AC inlet is the main disconnect.

Rack mount safety considerations

• Elevated Ambient Temperature: If installed in a closed rack assembly, the operation

temperature of the rack environment may be greater than room ambient. Use care not to exceed

the rated maximum ambient temperature of the unit.

• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of

airflow required for safe operation of the equipment is not compromised.

• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous

condition is not achieved due to uneven mechanical loading.

• Circuit Overloading: Consideration should be given to the connection of the equipment to the

supply circuit and the effect that overloading of circuits might have on overcurrent protection

and supply wiring. Consider equipment nameplate ratings for maximum current.

• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay

particular attention to supply connections other than direct connections to the branch circuit

(for example, use of power strips).

CHAPTER

Installation

2

Getting Started

Before installing your AutoView 2020/2030 switch, refer to the following list to ensure you have
all items that shipped with the switch as well as other items necessary for proper installation.

Supplied with the AutoView 2020/2030 switch

• Power cord

• One null modem serial cable

• Rack mounting kit

• AutoView 2020/2030 Quick Installation Guide

5

Additional items needed (one per attached server or switch)

•IAC module

• AVRIQ module and UTP cabling

• For virtual media and smart card support: A VRIQ-VMC module or DSAVIQ module (USB2 or

USB2L) and UTP cabling

6 AutoView 2020/2030 Installer/User Guide

Rack Mounting Your AutoView 2020/2030 Switch

CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure, causing

damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading
begins. Mount components beginning at the bottom of the rack, then work to the top. Do not exceed your rack
load rating.

To install the 1U switch mounti n g bra cke t:

1. Remove the first two screws on each side.

2. Line up the holes in the “long side” of the kit’s side brackets with the screw holes in the switch.

3. With a Phillips screwdriver, fasten the mounting brackets to the switch using two screws on

each side.

4. Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet so that the nut

is positioned on the inside of the rack.

NOTE: Nuts are not included with the rack mount kit.

5. Mount the switch assembly to the rack cabinet by matching the holes in the “short side” of

each bracket to an appropriate set of matching holes on your rack cabinet. Next, insert the

combination hex head screws through the slots in the bracket and the holes in the mounting

rail, then into the cage nuts or clip nuts.

Installing the AutoView 2020/2030 Switch

Plug the supplied power cord into the back of the switch and then into an appropriate power source.
Figure 2.1 illustrates one possible configur ation for yo ur AutoView 2020 /2030 switch. See the
following detailed set of procedures to successfully install your switch.

CAUTION: To reduce the risk of electri c shock or damage to your equipment -

- Do not disable the power cord groun ding pl ug. Th e ground ing plu g is an important safety feature.

- Plug the power cord into a grounded (e arthed ) outlet that is easily accessible a t all t imes.

- Disconnect the power from the unit by unplugging the power cord from either th e electrical outle t or the unit.

Chapter 2: Installation 7

8 AutoView 2020/2030 Installer/User Guide

2

1

3

4

5

6

7

8

Figure 2.1: Basic AutoView 2020/2030 Switch Configuration

Table 2.1: Description of Figure 2.1

Number Description Number Description

1 Power 5 Cascaded AutoView Switch
2 Ethernet 6 USB Local Connectors
3 AutoView Switch 7 Servers
4 Local Analog User A 8 AVRIQ Modules

Chapter 2: Installation 9

To connect an AVRIQ module to e ach server:

1. Locate the AVRIQ modules for your AutoView 2020/2030 switch.

2. Attach the appropriately color-coded cable ends to the keyb oard, monitor an d mouse ports on the

first server you will connect to the switch.

3. Attach one end of the CAT 5 cabling that will run between your AVRIQ module and AutoView

switch to the RJ-45 connector on the AVRIQ module.

4. Connect the other end of the CAT 5 cable to the desired ARI port on the back of your

AutoView switch.

5. Repeat steps 2 to 4 for all servers you wish to attach.

NOTE: When connecting a Sun A VRIQ module, you must use a multi-sync monitor to accommodate Sun servers
that support both VGA and sync-on-green or composite sync.

To connect a server using an IAC module:

1. Locate an IAC module for the server you wish to connect.

2. Attach the appropriately color-coded cable ends of the IAC module to the keyboard, monitor and

mouse ports on the first server you will connect to the switch.

3. Attach the other end of the IAC module to an open ARI port.

4. Repeat steps 1 through 3 for each server you wish to attach.

Connecting Users

To connect local peripherals:

1. Select the keyboard, monitor and mouse to be connected to local analog user A.

2. Locate the port set labeled A on the back of the switch. Connect these peripherals to their

respective ports.

3. Repeat these steps for the local analog port set labeled B on the back of the switch, if desired.

4. Bundle and label the cables for easy identification.

Cascading AutoView 2020/2030 Switches

You can cascade multiple AutoView 2020/2030 switches, enabling on e or two users to connect to
up to 256 servers. In a cascaded system, each ARI port on the main AutoView 2020/2030 switch
will connect to the ACI port on each cascaded AutoView 2020/2030/2015/1515/1415 switch. Each
cascaded switch can then be connected to a server with an AVRIQ or IAC module.

The example in Figure 2.2 shows one AutoView 2020/2030 switch cascaded under the main
switch, enabling the connection of up to 15 primary servers and 16 secondary servers. Only one

10 AutoView 2020/2030 Installer/User Guide

level of cascading is supported in this type of configuration; you cannot cascade additional legacy
or AutoView 2020/2030 switches.

To cascade multiple AutoView 2020/2030 switches:

1. Connect the cascaded AutoView 2020/2030 switch to each server as described in the previous

Installing the AutoView 2020/2030 Switch section.

2. Connect the local peripherals to analog user A of the main switch as described in To connect

local peripherals.

3. Attach one end of the CAT 5 cabling that will run between your main and cascaded AutoV i ew

switch to the RJ-45 (ACI) port on the cascaded AutoView switch.

4. Attach the other end of the CAT 5 cable to one of the 16 RJ-45 (ARI) ports on the main

AutoView 2020/2030 switch.

NOTE: The system will automatically “merge” the two switches. All servers connected to the cascaded AutoView
2020/2030 switch will display on the main AutoView 2020/2030 switch server list in the OSCAR interface.

Chapter 2: Installation 11

1

2

3

5

6

7

8

4

Figure 2.2: AutoView 2020/2030 Switch Configuration with a Cascaded Switch

5. Power cycle the cascaded switch to enable its local user port to recognize the module.

6. Repeat this process for all cascaded switches you wish to attach to your system.

Table 2.2: Description of Figure 2.2

Number Description Number Description

1 Analog User A 5 Primary Servers
2 Analog User B 6 AutoView 2020/2030 Switch (Cascaded)
3 AutoView 2020/2030 Main Switch 7 ACI Port
4 ARI Ports 8 Secondary Servers

12 AutoView 2020/2030 Installer/User Guide

CHAPTER

Operations

3

Viewing and Selecting Ports and Servers

Use the OSCAR interface Main dialog box to view, configure and control servers in the AutoView
2020/2030 switching system. View your servers by name, port or by the unique Electronic ID
number (EID) embedded in each AVRIQ or IAC module. You will see an OSCAR interface­generated port list by default when you first launch the OSCAR interface.

The Port column indicates the ARI port to which a server is connected. If you connect a legacy
KVM switch to the main AutoView 2020/2030 switch or an AutoView 2020/2030 cascaded switch,
the port numbering displays the ARI port first, then the switch port to which the server is
connected.

13

To access the Main dialog box:

Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

Figure 3.1: Example of a Main Dialog Box

NOTE: You can also press the Control, Alt or Shift key twice within one second to launch the OSCAR

interface. You can use this key sequence in any place you see Print Screen throughout this installer/user
guide. See page 19 for more information.

14 AutoView 2020/2030 Installer/User Guide

Viewing the status of your switch

The status of the servers in your system is indicated in the right columns of the Main dialog box.
The following table describes the status symbols.

Table 3.1: OSCAR Interface Status Symbols

Symbol Description

AVRIQ and IAC modules are online (green circle).

AVRIQ and IAC modules are offline or are not operating properly.

Server is cascaded through a cascade legacy switch. The switch is online and has power.

Server is cascaded through a cascade legacy switch. The switch is offline or has no power.

AVRIQ module is being upgraded (yellow circle).

AVRIQ and IAC modules are being accessed by the indicated user channel
(green channel letter).

AVRIQ and IAC modules are blocked by the indicated user channel (black channel letter).

Virtual media is connected (blue channel letter).

Virtual media is connected (red channel letter).

Selecting servers

Use the Main dialog box to select servers. When you select a server, the switch reconfigures the
keyboard and mouse to the proper settings for that server.

Access to servers may be blocked by the indicated user channel if multiple servers are connected to
a single ARI port. The Main dialog box indicates blocked servers with a black channel letter.
Attempting to access a blocked channel will prompt a message indicating the server is unavailable.
Press

Esc to return to the OSCAR interface and previously selected server.

To select servers:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

2. Double-click the server name, EID or port number.

-or-

If the display order of your server list is by port (Port

button is depressed), type the port num-

Chapter 3: Operations 15

ber and press Enter.

-or-

If the display order of your server list is by name or EID number (Name

or EID button is

depressed), type the first few characters of the name of the server or the EID number to estab-

lish it as unique and press

Enter.

To select the previous server:

Press

Print Screen and then Backspace. This key combination toggles you between the previous

and current connections.

To disconnect the user from a server:

Press

Print Screen and then Alt+0. This leaves the user in a free state, with no server selected. The

status flag on your desktop displays Free.

Soft switching

Soft switching allows you to switch to a server by simply typi ng the f irst few characters of its name or
number. Pressing

Print Screen initiates the soft switch feature. If yo u h a ve set a S c r e e n D e l a y T i m e

and you press the key sequences before that time has elapsed, the OSCAR interface will not display.

To configure servers for soft switching:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

2. Click Setup - Menu. The Menu dialog box displays.

3. For Screen Delay Time, type the number of seconds of delay desired before the Main dialog

box is displayed after

Print Screen is pressed. Click OK.

Navigating the OSCAR Interface

This table describes how to navigate the OSCAR interface using the keyboard and mouse.

Table 3.2: OSC AR Interface Navigation Basics

This Keystroke Does This
Ctrl-Ctrl, Shift-Shift and/or

Alt-Alt

Print Screen-Print Screen

F1 Opens the Help screen for the current dialog box.

Escape

Activates the OSCAR interface.

Press Print Screen twice to send the Print Screen keystroke to the currently
selected device.

Closes the current dialog box without saving changes and returns to the
previous one. In the Main dialog box, it closes the OSCAR interface and returns
to the flag. In a message box, it closes the pop-up box and returns to the current
dialog box.

16 AutoView 2020/2030 Installer/User Guide

Table 3.2: OSCAR Interface Navigation Basics (Continued)

This Keystroke Does This
Enter Completes a switch in the Main dialog box and exits the OSCAR interface.

Alt+Hotkey

Alt+X Closes the current dialog box and returns to the previous one.

Alt+O

Single-click, Enter

Print Screen, Backspace Toggles back to previous selection.

Print Screen, Alt+0

Print Screen, Pause

Up/Down Arrows Moves the cursor from line to line in lists.

Right/Left Arrows

Page Up/Page Down Pages up and down through Name and Port lists and Help pages.
Home/End Moves the cursor to the top or bottom of a list.
Delete Deletes current selection in the list or characters in a text box.

Opens dialog boxes, selects or checks options and executes actions when used
with underlined or other designated letters.

Selects the OK button, then returns to the previous dialog box.
In a text box, selects the text for editing and enables the Left and Right Arrow

keys to move the cursor. Press Enter again to quit the edit mode.

Immediately disengages a user from a server; no server is selected. Status flag
displays Free. (This only applies to the 0 on the keyboard and not the keypad.)

Immediately turns on screen saver mode and prevents access to that specific
console, if it is password protected.

Moves the cursor between columns, or within the column when editing a
text box.

Page Up/Page Down Pages up and down through Name and Port lists and Help pages.
Numbers Type from the keyboard or keypad.

Connecting local virtual media

NOTE: The term “virtual media” is sometimes referred to as VMedia throughout this manual.

Connecting virtual media directly to the AutoView 2030 switch via a USB port allows users to
view, move or copy data between any attached target device and a USB media device connected to
the AutoView switch.

Use virtual media to remotely connect and access USB external hard drives, CD-rom drives or USB
Flash drives through the AutoView switch to each target device.

Virtual media also allows you to seamlessly perform BIOS updates, boot targets from a USB drive
and back up data on target devices, all from your local connection.

Chapter 3: Operations 17

For example, virtual media enables you to connect a USB thumb drive to the USB port on the
AutoView switch and access or transfer data to or from that thumb drive to any computer
connected to the AutoView switch.

NOTE: All USB ports are assigned to a single virtual media session and cannot be mapped independently.

To launch a local virtual media session:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

2. Connect to the server with which you wish to establish a virtual media session. Use the

keys to highlight the server name, then press

3. Press

Print Screen to re-open the Main dialog box.

Enter.

4. Click VMedia. The Virtual Media dialog box display s.

Figure 3.2: Virtual Media Dialog Box

5. Click to enable or disable the desired access options:

• Locked - Synchronizes the KVM and virtual media sessions so that when a user discon­nects a KVM connection, the virtual media connection to that server is also dis connected.
A local user attempting to switch to a different server is also disconnected.

• Reserve - Ensures that a virtual media connection can only be accessed with your user­name and that no other user can create a KVM connection to that server.

• CD ROM - Allows virtual media sessions to the first detected CD-ROM drive. Enable this
checkbox to establish a virtual media CD-ROM connection to a server. Disable to end a
virtual media CD-ROM connection to a server.

• Mass Storage - Allows virtual media sessions to the first detected mass storage drive.
Enable this checkbox to establish a virtual media mass storage connection to a server. Dis­able to end a virtual media mass storage connection to a server.

• W rite Access - Allows a target server to write data to the virtual media during a virtu a l
media session. Read access is always allowed during a virtual media session.

6. Click OK to accept the options you have selected and return to the Main dialog box.

Arrow

18 AutoView 2020/2030 Installer/User Guide

NOTE: To open a virtual media session with a server, the server must first be connected to the switch using a

virtual media-capable DSAVIQ (USB2 or USB2L) or AVRIQ-VMC module.

Integrating the USB CCID smart card reader

NOTE: The term “smart card reader” is also referred to as VReader throughout this manual.

The Autoview 2020/2030 switch features compatibility with USB CCID-compliant smart card
readers. Plug your smart card into the front panel USB connector or one of User A’s USB
connectors on the rear panel of the switch and follow the steps below to enable your smart card.

To connect your smart card:

1. Press

2. Use the

3. Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

Arrow keys to highlight the server name which you wish to utilize your smart card,

then press

Enter.

Print Screen to re-open the Main dialog box.

4. Click VReader. The VReader dialog box displays.

Figure 3.3: VReader Dialog Box (Administator)

NOTE: Unchecking Auto-Disconnect can enable simultaneous users to access servers to which a current

VReader connection is open.

5. Click to enable or disable the desired access options:

• Smart Card Reader - Selects the detected smart card reader for VReader connections.

• Auto Connect - Sets the global setting for all VReader modules to auto connect for
VReader connections.

• Auto Disconnect - Sets the global setting for all VReader modules to auto disconnect for
VReader connections.

6. Click OK to accept the options you have selected and return to the Main dialog box.

NOTE: The Autoview 2020/2030 switch detects smart card insertion and removal events and notifies the
connected target when one of these events occurs. To open a virtual reader session with a server, the server
must first be connected to the switch using an AVRIQ-VMC module.

Enabling virtual media or a smart card reader per port

Both virtual media and your smart card reader can be enabled and disabled on a per port basis.

To enable or disable either virtual media or a smart card reader:

Chapter 3: Operations 19

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

2. Click Setup to open the Setup screen.

3. Click VMedia

or VReader to open the desired setup screen.

4. Click the appropriate checkbox(es) to indicate virtual media or virtual reader capability.

• Clear All - Click to deselect all checkboxes.

• Check All - Click to select all checkboxes.

• OK - Click to accept changes.

Configuring OSCAR Interface Menus

You can configure your AutoView 2020/2030 switch from the Setup dialog box within the OSCAR
interface. Select the Names button when initially setting up your switch to identify servers by
unique names. Select the other setup features to manage routine tasks for your servers from the
OSCAR interface menu.

Table 3.3: Setup Features to Manage Routine Tasks for Your Servers

Feature Purpose

Change the server listing between numerically by port or EID number and

Menu

alphabetically by name. Change t h e S creen De l a y Time before the OSCAR i n t e r face
displays after pressing Print Screen.

Security Set passwords to restrict server access. Enable the screen saver.
Flag Change display, timing, color or location of the status flag.
Language Choose the language display.
Devices Identify the appropriate number of ports on an attached cascaded switch.
Names Identify servers by unique names.
Keyboard Choose your keyboard country code.

Broadcast

Scan Set up a custom scan pattern for up to 16 servers.

Set up to simultaneously control multiple servers through keyboard and
mouse actions.

20 AutoView 2020/2030 Installer/User Guide

Table 3.3: Setu p Features to Manage Routine Tasks for Your Servers (Continued)

Feature Purpose
Switch Set up the Switch mode.

Network

User Set up local user accounts for the Autoview 2020/2030 switch.

Choose your network speed and configuration. Specify the IP Address, Internet
Protocol version, Netmask and Gateway for your system.

To access the Setup menu:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

2. Click Setup. The Setup dialog box displays.

Figure 3.4: Setup Dialog Box (User)

Figure 3.5: Setup Dialog Box (Administrator)

NOTE: Figure 3.5 displays for the Administrator if local user accounts are enabled, or for all users if local user

accounts are disabled.

Assigning server names

Use the Names dialog box to identify individual servers by name rather than by port number. The
Names list is always sorted by port order. Names are stored in the AVRIQ or IAC module, so even
if you move the cable/server to another ARI port, the name and configuration will be recognized by
the switch.

NOTE: If a server is turned off, its respective AVRIQ module will not appear in the Names list.

To access the Names dialog box:

Chapter 3: Operations 21

1. Press

2. Click Setup

NOTE: If the server list changes, the mouse cursor will turn into an hourgla ss as the list is automatically updated. No
mouse or keyboard input will be accepted until the list update is complete.

Print Screen to launch the OSCAR interface. The Main dialog box will appear.

- Names. The Names dialog box displays.

To assign names to servers:

1. In the Names dialog box, select a server name or port number and click Modify. The Name
Modify dialog box displays.

2. Type a name in the New Name box. Names of servers may be up to 15 characters long. Supported
characters include: A to Z, a to z, 0 to 9, space and hyphen.

3. Click OK to transfer the new name to the Names dialog box. Your selection is not saved until
you click OK in the Names dialog box.

4. Repeat steps 1 to 3 for each server in the system.

5. Click OK in the Names dialog box to save your changes.

-or­Click X or press

NOTE: If an AVRIQ or IAC module has not been assigned a name, the EID is used as the default name.

Escape to exit the dialog box without saving changes.

Assigning device types

The AutoView 2020/2030 switch automatically discovers cascaded KVM switches, but you will need
to specify the number of ports on the cascaded switch through the Devices dialog box. You will see 4,
8, 16, 24 or Other (any number between 4 and 24) display in the Switch Type category for the
cascaded switch. Select the switch from the list and the Modify button displays, allowing you to
assign it the appropriate number of por ts.

NOTE: The Modify button will only be available if a configurable switch is selected.

To access the Devices dialog box:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box will appear.

22 AutoView 2020/2030 Installer/User Guide

2. Click Setup - Devices. The Devices dialog box displays.

Figure 3.6: Devices Dialog Box

When the AutoView switch discovers a cascaded switch, you will notice the port numbering
change to accommodate each server under that switch. For example, if the switch is connected to
ARI port 6, the switch port would be listed as 06 and each server under it would be numbered
sequentially 06-01, 06-02 and so on.

To assign a device type:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

2. Click Setup. The Setup dialog box displays.

3. Click Devices. The Devices dialog box displays.

4. Select the desired port number.

5. Click Modify. The Device Modify dialog box displays.

Figure 3.7: Device Modify Dialog Box

6. Choose or enter the number of ports supported by your cascaded switch and click OK.

7. Repeat steps 3 to 5 for each port requiring a device type to be assigned.

8. Click OK in the Devices dialog box to save settings.

NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices
dialog box.

Changing the display behavior

Use the Menu dialog box to change the display order of servers and set a Screen Delay Time for the
OSCAR interface. The display order setting alters how servers will display in several screens

To access the Menu dialog box:

Chapter 3: Operations 23

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

2. Click Setup - Menu. The Menu dialog box displays.

Figure 3.8: Menu Dialog Box

To choose the default display order of servers:

1. Select Name to display servers alphabetically by name.

-or­Select EID to display servers numerically by EID number.

-or­Select Port to display servers numerically by port number.

2. Click OK.

To select a key combination to launch the OSCAR interface:

1. In the Invoke OSCAR section, select which key combinations you wish to use to launch the
OSCAR interface.

NOTE: One or all of the listed keyboard combinations can be selected. If only one keyboard combination is
selected, it cannot be de-selected until a second one is chosen.

2. Click OK.

24 AutoView 2020/2030 Installer/User Guide

To set a Screen Delay Time for the OSCAR interface:

1. Type in the number of seconds (0 to 9) to delay the OSCAR interface display after you p ress

Screen

. Entering 0 will instantly launch the OSCAR interface with no delay.

2. Click OK.

Setting a Screen Delay Time allows you to complete a soft switch without the OSCAR interface
displaying. To perform a soft switch, see Soft switching in this chapter.

Selecting display language

Use the Setup dialog box to change the display language for the OSCAR interface.

Figure 3.9: Language Dialog Box

Print

To select a language for the OSCAR interface:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box displays.

2. Click Setup - Language. The Language dialog box diplays.

3. In the Language dialog box, select the desired language and click OK.

Controlling the status flag

The status flag displays on your desktop and shows the name or EID number of the selected server
or the status of the selected port. Use the Flag dialog box to configure the flag to display by server
name or EID number, or to change the flag color, opacity, display time and location on the desktop.

Table 3.4: OSCAR Interface Status Flags

Flag Description

Flag type by name

Flag type by EID number

Table 3.4: OSCAR Interface Status Flags (Continued)

Flag Description

Flag indicating that the user has been disconnected from all systems

Flag indicating that Broadcast mode is enabled

To access the Flag dialog box:

Chapter 3: Operations 25

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box will appear.

2. Click Setup - Flag. The Flag dialog box displays.

To determine how the status flag is displayed:

1. Select Name or EID to determine what information will be displayed.

2. Select Displayed to show the flag all the time or select Timed to display the flag for only five
seconds after switching.

3. Select a flag color in Display Color.

4. In Display Mode, select Opaque for a solid color flag or select Transparent to see the desktop
through the flag.

5. To position the status flag on the desktop:
a. Click S e t Position to gain access to the Set Position Flag screen.
b. Left-click on the title bar and drag to the desired location.
c. Rig ht-click to return to the Flag dialog box.

NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.

6. Click OK to save settings.

-or­Click X to exit without saving changes.

Setting the keyboard country code

The AutoView 2020/2030 switch can be configured to recognize a variety of keyboards. The
default setting is for a US keyboard. If you wish to change this configuration, the Keyboard dialog

26 AutoView 2020/2030 Installer/User Guide

box allows you to select a different keyboard country code.

Figure 3.10: Keyboard Dialog Box

To change the keyboard country code:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box will appear.

2. Click Setup-Keyboard. The Keyboard dialog box displays.

3. Select your desired keyboard country code and click OK.

4. A Keyboard Warning dialog box will appear to confirm your changes.

5. Click OK for changes to take effect.

-or­Click X or press

Escape to exit the dialog box without saving changes.

Configuring network settings

Use the Network dialog box to set the Network Speed, Network Configuration (Internet Protocol
version) and IP address. The AutoView 2020/2030 switch supports Static, DHCPv6, IPv4 and IPv6
network configuration options.

Figure 3.11: Network Dialog Box

Chapter 3: Operations 27

To set the Network Speed, Network Configuration (Internet Protocol version) or IP
Address:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box will appear.

2. Click Setup-Network. The Network dialog box displays.

3. Select the appropriate settings from the dialog box.

4. Click OK.

Setting console security

The OSCAR interface enables you to set security on your analog port console. You can establish a
screen saver mode that engages after your console remains unused for a specified Inactivity Time.
Once engaged, your console will remain locked until you press any key or move the mouse. You
will then need to type in your password to continue.

Use the Security dialog box to lock your console with password protection, set or change your
password and enable the screen saver.

NOTE: If a password has been previously set, you will have to enter the password before you can access the
Security dialog box.

To access the Security dialog box:

1. Press

2. Click Setup - Security. The Security dialog box displays.

To set or change the password:

Print Screen to launch the OSCAR interface. The Main dialog box will appear.

1. Single-click and press

2. Type the ne w passw ord i n th e New t ext bo x and press

Enter or double-click in the New text box.

Enter.

Passwords must contain both alpha and numeric characters, are case sensitive and may be up to
12 characters long. Supported characters are: A to Z, a to z, 0 to 9, space and hyphen.

3. In the Repeat box, type the password again and press

Enter.

4. Click OK to change only your password, and then close the dialog box.

NOTE: If you should lose or forget your password, please contact Avocent Technical Support. See Appendix C
for contact information.

To password protect your console:

1. Set your password as described in the previous procedure.

2. Select Enable Screen Saver.

3. Type the number of minutes for Inactivity Time (from 1 to 99) to delay activation of password
protection and the screen saver feature.

4. For Mode, select

Energy

if your monitor is E

NERGY STAR

®

compliant; otherwise select

Screen

.

28 AutoView 2020/2030 Installer/User Guide

CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with

ENERGY STAR®.

5. (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you to
the Security dialog box.

6. Click OK.

To log in to your console (after screen saver has been activated):

1. Press any key or move the mouse.

2. The Password dialog box displays. Type your password, then click OK.

3. The Main dialog box displays if the password was entered properly.

To remove password protection from your console:

1. From the Main dialog box, click Setup - Security; the Password dialog box displays. Type your
password, then click OK.

2. In the Security dialog box, single-click and press
the box blank. Press

3. Single-click and press
Press

Enter.

Enter.

Enter or double-click in the Repeat box. Leave the box blank.

4. Click OK to eliminate your password.

Enter or double-click in the New box. Leave

To enable the screen saver mode with no password protection:

1. If your console does not require a password to gain access to the Security dialog box, proceed
to step 2.

-or­If your console is password protected, see the previous procedure, then go to step 2.

2. Select Enable Screen Saver.

3. Type the number of minutes for Inactivity Time (from 1 to 99) to delay activation of the
screen saver.

4. Choose Energy if your monitor is E

CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with
ENERGY STAR®.

NERGY STAR

®

compliant; otherwise select Screen.

5. (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you
to the Security dialog box.

6. Click OK.

NOTE: Activation of the screen saver mode disconnects the user from a server; no server is selected. The status
flag displays Free.

To exit the screen saver mode:

Press any key or move your mouse. The Main dialog box displays and the previously selected
server will be reconnected.

To turn off the screen saver:

1. In the Security dialog box, clear Enable Screen Saver and click OK.

To immediatel y turn on th e sc ree n sav e r:

Press

Print Screen, then press Pause.

Displaying Version Information

The OSCAR interface enables you to display the versions of the AutoView 2020/2030 switch
and the AVRIQ module firmware. For more information, see Appendix A.

To display version information:

Chapter 3: Operations 29

1. Press

2. Click Commands

Print Screen to launch the OSCAR interface. The Main dialog box will appear.

- Display Versions. The Version dialog box displ ays. The t op h alf of t he box

lists the sub-system versions in the switch.

Figure 3.12: Version Dialog Box

3. Click the AVRIQ button to view individual AVRIQ module version information. The AVRIQ
Select dialog box displays.

4. Select an AVRIQ module to view and click the Version button. The A VRIQ Version dialog box
displays. For more information on loading firmware, see Appendix A.

5. Click X to close the AVRIQ Version dialog box.

30 AutoView 2020/2030 Installer/User Guide

Upgrading Your Firmware

The OSCAR interface also allows you to upgrade the firmware available for the AutoView
2020/2030 switch. For opti m u m pe r f o rm a n c e , ke e p y o u r f i rmware cu r r en t .

NOTE: IAC modules are not field upgradable.

Figure 3.13: Upgrade Dialog Box

To upgrade firmware:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box will appear.

2. Click Commands-Display Versions-Upgrade. The Upgrade dialog box displays.

3. Click Upgrade. A Warning dialog box displays. Clicking OK will open the Upgrade Process
dialog box. The progress of the upgrade will be indicated in the Programmed field.

Scanning Your System

In Scan mode, the AutoView 2020/2030 switch will automatically scan from port to port (server to
server). A user can scan up to 100 servers, specifying which servers to scan and the number of
seconds that each server will display. The scanning order is determined by placement of the server
in the list. The list is always shown in scanning order. You can, however, choose to display the
server’s name or EID number by pressing the appropriate button.

To add servers to the scan list:

1. If the OSCAR interface is not open, press

Print Screen. The Main dialog box will appear.

Chapter 3: Operations 31

2. Click Setup - Scan. The Scan dialog box displays.

Figure 3.14: Scan Dialog Box

3. The dialog box contains a listing of all servers attached to your switch. Click the checkbox next to
the servers you wish to scan.

-or­Double-click on a server’s name or port.

-or­Press

Alt and the hotkey for Add/Remove on the highlighted server you wish to add to the list.

You can select up to 100 servers from the entire list.

4. In the Time box, type the number of seconds (from 3 to 255) of desired time before the scan
moves to the next server in the sequence.

5. Click OK.

To remove a server from the scan list:

1. In the Scan dialog box, deselect the checkbox next to the server to be removed.

-or­Double-click on the server’s name or port.

-or­Click the Clear button to remove all servers from the scan list.

-or­Press

Alt and the hotkey for Add/Remove on the highlighted server you wish to remove from

the list.

2. Click OK.

To start the Scan mode:

1. If the OSCAR interface is not open, press

Print Screen. The Main dialog box will appear.

32 AutoView 2020/2030 Installer/User Guide

2. Click Commands. The Commands dialog box displays.

Figure 3.15: Commands Dialog Box

3. Select Scan Enable in the Commands dialog box.

4. Click X to close the Commands dialog box.

NOTE: Scanning will begin when the Main dialog box or flag is displayed. Scanning is inhibited in any other
OSCAR interface dialog box.

To cancel Scan mode:

1. Select a server if the OSCAR interface is open.

-or­Move the mouse or press any key on the keyboard if the OSCAR interface is not open.
Scanning will stop at the currently selected server.

-or­Press

Print Screen. The Main dialog box will appear.

2. Click Commands. The Commands dialog box displays.

3. Clear Scan Enable.

Viewing the display configuration

The Display Configuration dialog box allows you to view the current configuration of your
AutoView 2020/2030 switching system.

To view the current configuration:

1. If the OSCAR interface is not open, press

2. Click Commands- Display Config. The Display Configuration dialog box displays and lists
your system configuration values.

NOTE: This dialog box is for viewing the current configuration only.

Print Screen. The Main dialog box will appear.

Viewing and disconnecting user connections

You can view and disconnect users through the User Status dialog box. The username (U) will
always be displayed; however, you can display either the target device name or EID number to
which a user is connected. If there is no user currently connected, the username field will be blank.

Figure 3.16: User Status Dialog Box

To view current user connections:

Chapter 3: Operations 33

1. If the OSCAR interface is not open, press

2. Click Commands - User Status. The User Status dialog box appears.

To disconnect a user:

1. From the User Status dialog box, click the letter corresponding to the user to disconnect. The
Disconnect dialog box will appear.

2. Click OK to disconnect the user and return to the User Status dialog box.

-or­Click X or press

NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will turn into an
hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until the list update
is complete.

Escape to exit the dialog box without discon nectin g a user.

Running System Diagnostics

You can validate the integrity of your system through the Run Diagnostics command. This command
checks the main board functional sub-systems (memory, communications, switch control and the
video channels) for each system controller.

To run diagnostices:

1. If the OSCAR interface is not open, press

2. Click Commands. The Commands dialog box displays.

Print Screen. The Main dialog box will appear.

Print Screen. The Main dialog box will appear.

34 AutoView 2020/2030 Installer/User Guide

3. Select the Run Diagnostics option. A warning screen opens, indicating that connected users will
be disconnected.

4. Click OK to begin.

The Diagnostics dialog box displays. Hardware tests are shown in the top of the dialog box ,while
the bottom portion divides the tested AVRIQ and IAC modules into three categories: On-line,
Offline or Suspect. See Figure 3.13.

NOTE: AVRIQ modules may appear to be offline while being upgraded.

Figure 3.17: Diagnostics Dialog Box

Next to each item to be tested, you will see a pass (green circle) or fail (red x) symbol display to the
left of each item as that test finishes. The following table details each of the tests.

Table 3.5: Diagnostic Test Details

Test Description

Firmware CRCs

On-line AVRIQ modules

Offline AVRIQ modules

Suspect AVRIQ modules

Reports on the condition of the main board RAM

Indicates the total number of currently connected and powered AVRIQ modules
Indicates the number of AVRIQ modules that have been connected successfully

in the past and are powered down
Indicates the number of AVRIQ modules that have been detected, but are either

unavailable for connection or have dropped packets during the ping tests

To run diagnostic tests:

1. If the OSCAR interface is not open, press

2. Click Commands

- Run Diagnostics. A warning message displays indicating that all users will

Print Screen. The Main dialog box will appear.

be disconnected.

3. Click OK to begin diagnostics.

-or­Click X or press

Escape to exit the dialog box without running a diagnostic test.

4. All users are disconnected and the Diagnostics dialog box displays.

5. As each test is finished, a pass (green circle) or fail (red x) symbol displays. The test is com­plete when the last test’s symbol displays.

Broadcasting to Servers

You can simultaneously control more than one server in a system to ensure that all selected servers
receive identical input. You can choose to broadcast keystrokes and/or mouse movements
independently.

NOTE: You can broadcast to up to 16 servers at a time, one server per ARI port.

To access the Broadcast dialog box:

Chapter 3: Operations 35

1. Press

2. Click Setup

NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast to
interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes must be th e same on all
keyboards. While the switch attempts to send keystrokes to the selected servers simultaneously, some servers may
inhibit and thereby delay the transmission.

NOTE: Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have identical
mouse drivers, desktops (such as identically placed icons) and video resolutions. In addition, the mouse must be
in exactly the same place on all screens. Because these conditions are extremely difficult to achieve,
broadcasting mouse movements to multiple systems may have unpredictable results.

Print Screen. The Main dialog box will appear.

- Broadcast. The Broadcast dialog box displays.

To broadcast to selected servers:

1. From the Broadcast dialog box, select the mouse and/or keyboard checkboxes for the servers
that are to receive the broadcast commands.

-or­Press the
select the keyboard checkbox and/or

Up or Down Arrow keys to move the cursor to the target server. Then press Alt+K to

Alt+M to select the mouse checkbox. Repeat for

additional servers.

2. Click OK to save the settings and return to the Setup dialog box. Click X or press

Escape to

return to the Main dialog box.

3. Click Commands. The Commands dialog box displays.

4. Click the Broadcast Enable checkbox to activate broadcasting. The Broadcast Enable
Confirm/Deny dialog box displays.

5. Click OK to enable the broadcast. Click X or press

Escape to cancel and return to the Com-

mands dialog box.

36 AutoView 2020/2030 Installer/User Guide

6. If broadcasting is enabled, type the information and/or perform the mouse movements you
want to broadcast from the user station. Only servers in the list are accessible.

NOTE: The other user is disabled when Broadcast mode is enabled.

To turn broadcasting off:

From the Commands dialog box, clear the Broadcast Enable checkbox.

Changing Your Switch Mode

Your AutoView 2020/2030 switch allows you to connect to attached servers using two met hods:
Preemptive and Cooperative.

Select Preemptive (default setting) to allow any user to select any server at any time; a request from
another user disconnects the current user wi thout warning.

-or-

Select Cooperative to maintain the current user connection; the current user will not be
disconnected if another user requests connection.

To access the Switch dialog box:

1. Press

Print Screen. The Main dialog box will display.

2. Click Setup-Switch. The Switch dialog box displays.

Figure 3.18: Switch Dialog Box

3. Select either Preemptive or Cooperative as your Switch mode.

Enabling Share mode

Share mode allows two users to share a video connection for a specific amount of time (from 10 to
600 seconds) set by the user.

To enable local port sharing:

1. Click Share Enable.

Chapter 3: Operations 37

2. T ype the number of seconds for a sharing time-out (from 10 to 600) to designate the amount of
time that another user has control of the connected port.

38 AutoView 2020/2030 Installer/User Guide

CHAPTER

Advanced Operations

4

Using Administrator Privileges

The AutoView 2020/2030 switch allows up to four users and one Administrator to log into a
switch, with Administrator ability to restrict users from accessing the targets via the Security menu.
The Administrator can edit, access and/or delete user accounts.

39

Figure 4.1: Security Menu

To access the User Setup screen (Administrator only):

1. Click the Enable User Account checkbox in the Security menu. The Setup menu will appear.

2. Click the OK button.

3. Click the User button on the Setup screen to enter the User Setup screen.

NOTE: Clicking the User button on the Setup screen will automatically log out any currently logged in user . Other
users will remain logged out until your changes are complete.

40 AutoView 2020/2030 Switch Installer/User Guide

Figure 4.2: User Setup Menu (Administrator Only)

User Setup menu functions (Administrator only)

The User Setup menu allows the Administrator to edit, access and/or delete a user account. The
menu is only accessible if the Enable User Account checkbox is enabled in the Security menu. The
AutoView 2020/2030 switches will have four standard user accounts, with the default names of
User1, User2, User3 and User4. Each User field displays default names that can be edited by the
Administrator. Usernames must be between 1 to 15 characters.

To edit a user:

1. Click the username of the user to be modified.

2. Click Edit to change the password of the selected user. You can also edit the username by
clicking on the username and typing a new name on the User Setup Screen.

3. Click Access to restrict port access for the selected user.

4. Click Delete to restore the selected user to the default state (default name, no password, no
port access).

5. Click OK on the User Setup screen to save changes, or click the Exit button to escape without
saving any changes.

Chapter 4: Advanced Operations 41

User Edit menu (Administrator only)

The User Edit menu allows the Administrator to set or change passwords for all users.

Figure 4.3: User Edit Menu (Administrator Only)

Administrators can set user passwords in the User Edit menu. Passwords must be between 5 to 12
characters and must contain at least one number and one alpha character. Administrators must
verify new passwords by retyping the password in the Repeat Password field.

NOTE: Changes are not saved until the Administrator clicks OK in the User Setup menu.

User Access menu (Administrator only)

The Access menu displays each username, port number and whether the user has access to the
listed KVM ports. The Administrator controls which ports are accessible to which user by clicking
in the appropriate checkbox.

Figure 4.4: User Access Menu (Administrator Only)

The Clear All button allows the Administrator to clear access to all ports for a given user instead of
deleting the account. The Check All button allows the Administrator to assign all available KVM
ports to any user.

NOTE: Changes are not saved to memory until the Administrator clicks OK on the User Setup screen.

42 AutoView 2020/2030 Switch Installer/User Guide

User Setup menu - Delete (Administrator only)

The Delete button in the User Access menu allows an Administrator to delete user accounts.
Simply select an account from the menu and click the Delete button. The deleted user account will
immediately return to default settings.

APPENDICES

Appendices

Appendix A: Flash Upgrades

Upgrading the AutoView 2020/2030 switch

The AutoView 2020/2030 switch Flash upgrade feature allows you to update your switch with the
latest firmware available.

Items needed for the upgrade

• Available serial port (COM port) on the server

• Null modem serial cable (DB-male) to connect the switch and the server

• Firmware update

To upload a new Flash file:

1. Connect a terminal or PC running terminal emulation software (such as HyperT erminal) to the
configuration port on the back panel of the AutoView 2020/2030 switch. The terminal should
be set to 9600 bps, 8 bits, 1 stop bit, no parity and no flow control.

2. Connect the LAN port on the AutoView 2020/2030 switch to an Ethernet hub that is also
connected to the PC being used as the TFTP server.

3. Launch the terminal emulation software, and activate the TFTP server.

4. Verify that the AutoView 2020/2030 switch is powered. After approximately 40 seconds, the
AutoView 2020/2030 switch will send out a message, Avocent AutoView 2020/2030 Ready ...
Press any key to continue. Press any key to access the main menu. The AutoView 2020/20 30
switch main menu displays.

5. Record the IP address of the TFTP server.

6. Assign the IP address in the AutoView 2020/2030 switch, if needed:
a. In the HyperT erminal window, type 1 to select Network Configuration.
b. Note the AutoView 2020/2030 switch IP address. The first three numbers must be the

same as in the server’s IP address from step 5. The last number must be different.
If the AutoView 2020/2030 switch IP address is not correct, change it as follows: type 3 to
select IP address, then enter the correct address.

c. Type 0 to exit the Network Configuration menu. If you changed the IP address, wait per

the directions on the screen.

7. From the main menu, type 2 to select Firmware Management. The current version of your
firmware displays in the Firmware Management screen.

8. From the Firmware Management screen, type 1 to select Flash Download.

9. Type the IP address of the TFTP server and press Enter.

43

44 AutoView 2020/2030 Installer/User Guide

10. Type the name of the Flash file and press Enter.

11. Confirm the TFTP download by typing y or yes and pressing Enter.

12. The AutoView 2020/2030 switch will verify the file you downloaded is valid. Next you will be
prompted to confirm the upgrade. Type y or yes and Enter.

13. The AutoView 2020/2030 switch will begin the Flash upgrade process. On-screen indicators
will display the upgrade process. When the upload is complete, the AutoView 2020/2030
switch will reset and upgrade the internal sub-systems.

14. Once the upgrade is complete, the startup message from step 4 will appear on the terminal

screen.

CAUTION: The AutoView 2020/2030 switch will automatically begin the Flash upgrade process. On-screen
indicators will display the upgrade process. When the upload is complete, the AutoView 2020/2030 switch will
reset and upgrade the internal sub-systems.

Upgrading the AVRIQ module firmware

The AVRIQ modules can be upgraded individually or simultaneously.

NOTE: IAC modules are not upgradable.

To simultaneously upgrade multiple AVRIQ modules:

1. Press

Print Screen. The Main dialog box will appear.

2. Click Commands - AVRIQ Status. The AVRIQ Status dialog box displays.

Figure A.1: AVRIQ Status Dialog Box

3. Click one or more types of modules to upgrade. Click Upgrade.

4. The AVRIQ Upgrade dialog box displays. Click OK to initiate the upgrade and return to the
AVRIQ Status dialog box.

To upgrade AVRIQ module firmware individually:

1. Press

Print Screen to launch the OSCAR interface. The Main dialog box will appear.

Appendices 45

2. Click Commands - Display Versions. The Version dialog box displays.

3. Click AVRIQ to view individ ual AVRIQ module version information. The AVRIQ Select dia­log box displays.

4. Select an AVRIQ module to upgrade and click the Version button. The AVRIQ Version dialog
box displays.

Figure A.2: AVRIQ Version Dialog Box

5. Click the Load Firmware button. The AVRIQ Load dialog box displays.

6. Click OK to initiate the upgrade and return to the AVRIQ Status dialog box.

NOTE: During an upgrade, the AVRIQ module status indicator in the Main dialog box will be yellow. The AVRIQ
module is unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to
the server via the AVRIQ module will be terminated.

46 AutoView 2020/2030 Installer/User Guide

Appendix B: Technical Specifications

Table B.1: Product Specifications

AutoView 2020/2030 Switch Product Specifications
Server Ports

Number
Types
Connectors
Sync Types
Plug and Play
Video Resolution

Network
Configuration Port

Number
Type
Connector

Analog Port Sets

Number
Type
Connectors

16
PS/2, Sun, USB and serial AVRIQ and IAC modules
RJ-45
Separate horizontal and vertical
DDC2B
Analog Port Maximum 1600 x 1200 @ 75 Hz

1
Serial RS-232
DB9 Male

2
PS/2, USB, VGA and ACI
PS/2 miniDIN, 15 pin D, RJ-45

Dimensions

Dimensions
(H x W x D)

Weight
Heat Dissipation
Airflow
Power

Consumption
AC-input power
AC-input

voltage rating

4.45 x 43.18 x 27.94 cm 1U form factor (1.75 x 17.00 x 11.00 in.)

3.6 kg (8 lb) without cables
92 BTU/Hr
8 cfm

12.5 W

40 W maximum
100 to 240 VAC Autosensing

Table B.1: Product Specifications (Continued)

AutoView 2020/2030 Switch Product Specifications

Appendices 47

AC-input

1.0A

current rating
AC-input cable

18 AWG three-wire cable, with a three-lead IEC-320 receptacle on the power supply

end and a country or region dependent plug on the power resource end
AC-frequency
Temperature

Humidity

50/60 HZ

o

to 50o Celsius (32o to 122o Farenheit) operating

0

o

to 60o Celsius (-4o to 140o Farenheit) nonoperating

-20

20 to 80% noncondensing operating

5 to 95% noncondensing nonoperating

Safety and EMC Approvals and Markings

UL, FCC, cUL, ICES, CE, GS, IRAM, GOST, VCCI, MIC, C-Tick

48 AutoView 2020/2030 Installer/User Guide

Appendix C: Sun Advanced Key Emulation

Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a
PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold

Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated

keys in Table C.1 as you would use the advanced keys on a Sun keyboard.

Table C.1: Sun Key Emulation

Sun Key (US) PS/2 Key to Enable Sun Key Emulation

Compose
Compose keypad

Power F11
Open F7
Help Num Lock
Props F3
Front F5
Stop F1
Again F2
Undo F4
Cut F10
Copy F6
Paste F8
Find F9
Mute keypad /

Application

(1)

Vol.+ keypad +
Vol.- keypad -

Command (left)

Command (left)

Command (right)

(1)Windows 95 104-key keyboard.
(2)The Command ke y is the Sun Meta (diamond) key.

(2)

(2)

(2)

F12

Win (GUI) left

Win (GUI) right

(1)

(1)

Appendices 49

For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A.
These key combinations will work with the AVRIQ-USB module (if your Sun system comes with a

USB port) as well as the Sun AVRIQ-VSN and AVRIQ-WSN modules. With the exception of
these key combinations are not recognized by Microsoft Windows. Using

F12 performs a Windows

key press.
When finished, press and hold

Ctrl+Shift+Alt and then press the Scroll Lock key to toggle Sun

Advanced Key Emulation mode off.

Special considerations for Japanese Sun USB and Korean Sun USB
keyboards (AVRIQ-USB modules only)

Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for certain keys that differ
from standard USB usage IDs. If AVRIQ-USB modules are attached to your Sun servers, the Han/
Zen and Katakana/Hiragana keys on Japanese Sun USB keyboards and Han gul and Hanja keys on
Korean Sun USB keyboards must be accessed using alternate keystrokes.

Due to these keyboard-specific differences, keyboard mapping inconsistencies may be encountered
when switching between target devices using Sun AVRIQ-VSN and AVRIQ-WSN modules and
target devices using AVRIQ-USB modules. These keys function normally if your Sun servers are
attached to the AutoView 2020/2030 switch using an AVRIQ-VSN or AVRIQ-WSN module.

Table C.2 lists the keyboard mapping that will take place when an AVRIQ-USB module is used in
this setting.

F12,

Table C.2: PS/2-to-USB Keyboard Mappings

PS/2 Keyboard USB Usage ID Sun USB Keyboard

Right-Alt 0xE6 AltGraph Hangul Katakana/Hiragana
Windows Application 0x65 Compose Hanja Compose
Hangul 0x90 N/A N/A N/A
Hanja 0x91 N/A N/A N/A
Katakana/Hiragana 0x88 N/A N/A Han/Zen
Han/Zen0x35` ~` ~N/A

Korean Sun
USB Keyboard

Japanese
USB Keyboard

50 AutoView 2020/2030 Installer/User Guide

Appendix D: Technical Support

Our Technical Support staff is ready to assist you with any instal lation or operating issues you
encounter with your Avocent product. If an issue should develop, follow the steps below for the
fastest possible service.

To resolve an issue:

1. Check the pertinent section of this manual to see if the issue can be resolved by following the
procedures outlined.

2. Visit www.avocent.com/support and use one of the following resources:
Search the knowledge base or use the online service request.

-or­Select Technical Support Contacts to find the Avocent Technical Support location nearest you.

For Technical Support:

www.avocent.com/support

590-495-501D