AutoView
®
Installer/User Guide
2020/2030
INSTRUCTIONS
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
DANGEROUS VOLTAGE
This symbol is intended to alert the user to the presence of uninsulated danger-
ous voltage within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
POWER ON
This symbol indicates the principal on/off switch is in the on position.
POWER OFF
This symbol indicates the principal on/off switch is in the off position.
PROTECTIVE GROUNDING TERMINAL
This symbol indicates a terminal which must be connected to earth ground
prior to making any other connections to the equipment.
AutoView
®
2020/2030
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There, AutoView,
OSCAR and From Des ktop to Data Center are registered trademarks of
Avocent Corporation or its affiliates. All other marks are the pr ope rty of
their respective owners.
© 2005 Avocent Corporation. All rights reserved. 590 -495-501A
USA Notification
W arning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable prot ection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equ ipment in a resid ential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set
out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectr iques dépassant les li mites applicables aux
appareils numériques de la classe A prescri tes dans le Règle ment sur le bro uillage radioélectri que éd icté par le
Ministère des Commu nications du Canada.
Japanese Approvals
Safety and EMC Approvals and Markings
UL, FCC, cUL, ICES, CE, N, GS, IRAM, GOST, VCCI, MIC, C-Tick
Sound Level Measure
The measured sound level of this appliance is 44.7 dB(A).
Die arbeitsplatzbezogene Geräuschemission des Gerätes beträgt 44, 7 dB(A).
TABLE OF CONTENTS
Table of Contents
List of Figures .................................................................................................................. v
List of Tables..................................................................................................................vii
Chapter 1: Product Overview.................................................... ....... ...... ....... ...... ....... ..... 1
Features and Benefits ........................................................................................................................1
Safety Precautions .............................................................................................................................3
Chapter 2: Installation ...................................... ...... ....... ...... ...... ....... ............................... 5
Getting Started................................................ ...... .............................................................................5
Supplied with the AutoView 2020/2030 switch...........................................................................5
Rack Mounting Your AutoView 2020/2030 Switch............................................................................6
Installing the AutoView 2020/2030 Switch........................................................................................6
Connecting Users...............................................................................................................................8
Cascading AutoView 2020/2030 Switches.........................................................................................8
Chapter 3: Operations ............................... ....... ...... ....... ...... ...... ....... ...... ....................... 11
iii
Viewing and Selecting Ports and Servers........................................................................................11
Navigating the OSCAR Interface........................................... ..... ...... ...............................................13
Connecting local virtual media ................................................................................................14
Configuring OSCAR Interface Menus.............................................................................................15
Assigning server names............................................................................................................17
Assigning device types..............................................................................................................17
Changing the display behavior.................................................................................................19
Selecting display language.......................................................................................................20
Controlling the status flag........................................................................................................ 20
Setting the keyboard country code............................................................................................21
Setting console security............................................................................................................22
Displaying Version Information ......................................................................................................24
Upgrading Your Firmware..............................................................................................................25
Scanning Your System......................................................................................................................26
Viewing the display configuration............................................................................................27
Viewing and disconnecting user connections...........................................................................28
Running System Diagnostics............................................................................................................28
iv AutoView 2020/2030 Install er/User Guide
Broadcasting to Servers.............................................................. ...... ...... .........................................30
Changing Your Switch Mode...........................................................................................................31
Appendices..................................................................................................................... 33
Appendix A: Flash Upgrades...........................................................................................................33
Appendix B: Technical Specifications.............................................................................................36
Appendix C: Technical Support.......................................................................................................38
Index................................................................................................................................ 39
LIST OF FIGURES
List of Figures
Figure 1.1: AutoView 2020 Switch....................................................................................................1
Figure 1.2: Example of an AutoView 2020/2030 Switch Configuration...........................................3
Figure 2.1: AutoView 2020/2030 Switch Horizontal Installation.....................................................6
Figure 2.2: Basic AutoView 2020/2030 Switch Configuration .........................................................7
Figure 2.3: AutoView 2020/2030 Switch Configuration with a Cascaded Switch..........................10
Figure 3.1: Example of a Main Dialog Box....................................................................................11
Figure 3.2: Setup Dialog Box..........................................................................................................16
Figure 3.3: Devices Dialog Box......................................................................................................18
Figure 3.4: Device Modify Dialog Box ...........................................................................................18
Figure 3.5: Menu Dialog Box..........................................................................................................19
Figure 3.6: Language Dialog Box...................................................................................................20
Figure 3.7: Keyboard Dialog Box...................................................................................................22
Figure 3.8: Version Dialog Box ......................................................................................................25
Figure 3.9: Upgrade Dialog Box.....................................................................................................25
Figure 3.10: Scan Dialog Box.........................................................................................................26
Figure 3.11: Commands Dialog Box...............................................................................................27
Figure 3.12: User Status Dialog Box..............................................................................................28
Figure 3.13: Diagnostics Dialog Box..............................................................................................29
Figure 3.14: Switch Dialog Box......................................................................................................31
Figure A.1: AVRIQ Status Dialog Box............................................................................................34
Figure A.2: AVRIQ Version Dialog Box .........................................................................................35
v
vi AutoView 2020/2030 Installer/User Guide
LIST OF TABLES
List of Tables
Table 3.1: OSCAR Interface Status Symbols................................................................................... 12
Table 3.2: OSCAR Interface Navigation Basics..............................................................................13
Table 3.3: Setup Features to Manage Routine Tasks for Your Servers...........................................15
Table 3.4: OSCAR Interface Status Flags.......................................................................................20
Table 3.5: Diagnostic Test Details ..................................................................................................29
Table B.1: Product Specifications .................................................... ...... .........................................36
vii
viii AutoView 2020/2030 Installer/User Guide
CHAPTER
Product Overvi ew
1
Features and Benefits
The multiuser, 16-port AutoView® 2020/2030 switch integrates Avocent field-proven analog
keyboard, video and mouse (KVM) switching technology with advanced cable management,
flexible access for two simultaneous users and a patented, next-generation user interface. The
AutoView 2020/2030 KVM switch features front panel USB and PS/2 ports that conveniently
support all major server platforms.
On-screen management through the AutoView 202 0/2030 OSCAR
provides easy system configuration and server selection.
The AutoView switch features virtual media support and both AVRIQ intelligent module and
Integrated Access Cable (IAC) module capability. The AVRIQ module with CAT 5 design
dramatically reduces cable clutter, while providing optimal resolution and video settings. The IAC
module is designed to provide the same ease of use as the AVRIQ module at a reduced cost.
®
graphical user interface (GUI)
1
Figure 1.1: AutoView 2020 Switch
Virtual media
Virtual media capabilities allow you to connect USB-based media, such as a USB disk drive or
memory device, to the front panel of the AutoView switch. Data can then be transferred between
the target device and the USB media device connected to the AutoView switch. The AutoView
2030 switch is virtual media enabled, while the AutoView 2020 switch has the ability to be
upgraded to support virtual media. Please visit www.avocent.com for more information.
2 AutoView 2020/2030 Installer/User Guide
AVRIQ intelligent module
AVRIQ modules allow direct KVM connectivity to servers in your AutoView switching system.
Each AutoView 2020/2030 switch has 16 Avocent Rack Interface (ARI) ports for connecting
AVRIQ modules. Utilizing an AVRIQ module, you can attach additional switches to expand your
AutoView switching system. This flexibility allows you to add capacity as your data center grows.
The built-in memory of the AVRIQ module simplifies configu rati on by assigning and retaining
unique server names and Electronic ID (EID) numbers for each attached server. Since
configuration information is stored on the AVRIQ module, it functions seamlessly when connected
to any server port. The AVRIQ module is powered directly from the server and provides Keep
Alive functionality even if the AutoView switch is not powered.
IAC modules
IAC modules are RJ-45 style cables that provide a low cost alternative to AVRIQ modules.
Available in three different lengths, IAC modules support PS/2 and USB connectivity.
Multiplatform support
The AVRIQ modules available with the AutoView 2020/2030 switch support PS/2, Sun™ and
USB server environments. Using the OSCAR graphical user interface
modules allows you to switch easily across platforms.
OSCAR graphical user interface
in conjunction with these
An AutoView 2020/2030 switch uses the OSCAR interface, which features intuitive menus to
configure your switching system and select servers. Computers can be identified by unique name,
EID or port number, allowing you to assign unique server names.
Security
The OSCAR interface allows you to protect your system with a screen saver password. After a
user-defined time, the screen saver mode engages and access is prohibited until the appropriate
password is entered to reactivate the system.
Operation modes
The OSCAR user interface provides co nve nient operation modes for easy system administration of
the AutoView 2020/2030 switch. Thes e modes (Bro adcast, Scan, Switch and Share) allow you to
manage your switching activities. Chapter 3 explains these modes in detail.
Video
The AutoView 2020/2030 switch provides optimal resolution for analog VGA, SVGA and XGA
video. You can achieve resolutions of up to 1280 x 1024 depending upon the length of cable
separating your switch and servers.
Chapter 1: Product Overview 3
Flash upgradable
Upgrade your AVRIQ modules at any time through the network port located on your AutoView
2020/2030 switch to ensure the AutoView switching system is always running the most current
version available. See Appendix A for more information.
Cascading expansion
The AutoView 2020/2030 switch features an Avocent Console Interface (ACI) port that allows you
to cascade between two AutoView switches using only a CAT 5 cable. This extra “cascade” of
units allows you to attach up to 256 servers in one system. See Chapter 2 for more information.
AutoView 2020/2030
Switch
Legacy Switch
(cascaded)
AVRIQ
Module
Figure 1.2: Example of an AutoView 2020/2030 Switch Configuration
Safety Precautions
Rack of Servers
Analog
Connection
Critical Server
Analog
Connection
AutoView 2020/2030
Switch
To avoid potential video and/or keyboard problems when using Avocent produc t s:
• Ιf the building has 3-phase AC power, ensure that the server and monitor are on the same
phase. For best results, they should be on the same circuit.
4 AutoView 2020/2030 Installer/User Guide
• Use only Avocent-supplied cable to connect servers and KVM switches. Avocent warranties
do not apply to damage resulting from user-supplied cable.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire extension cord in any Avocent product configuration.
• Test AC outlets at the server and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the server and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the server, the monitor and the AutoView 2020/
2030 switch off the supply.
NOTE: The AC inlet is the main disconnect.
Rack mount safety considerations
• Elevated Ambient Temperature: If installed in a closed rack assembly, the operation
temperature of the rack environment may be greater than room ambient. Use care not to exceed
the rated maximum ambient temperature of the unit.
• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of
airflow required for safe operation of the equipment is not compromised.
• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
• Circuit Overloading: Consideration should be given to the connection of the equipment to the
supply circuit and the effect that overloading of circuits might have on overcurrent protection
and supply wiring. Consider equipment nameplate ratings for maximum current.
• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay
particular attention to supply connections other than direct connections to the branch circuit
(for example, use of power strips).
CHAPTER
Installation
2
Getting Started
Before installing your AutoView 2020/2030 switch, refer to the following list to ensure you have
all items that shipped with the switch as well as other items necessary for proper installation.
Supplied with the AutoView 2020/2030 switch
• Power cord
• One null modem serial cable
• Rack mounting kit
• AutoView 2020/2030 Quick Installation Guide
5
Additional items needed (one per attached server or switch)
• IAC module
• AVRIQ module and UTP cabling
• For virtual media support: DSAVIQ module (USB2 or USB2L) and UTP cabling
6 AutoView 2020/2030 Installer/User Guide
Figure 2.1: AutoView 2020/2030 Switch Horizontal Installation
Rack Mounting Your AutoView 2020/2030 Switch
CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure, causing
damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading
begins. Mount components beginning at the bottom of the rack, then work to the top. Do not exceed your rack
load rating.
To install the 1U switch mounting bracket:
1. Remove the first two screws on each side.
2. Line up the holes in the “long side” of the kit’s side brackets with the screw holes in the switch.
3. With a Phillips screwdriver, fasten the mounting brackets to the switch using two screws on
each side.
4. Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet so that the nut
is positioned on the inside of the rack.
NOTE: Nuts are not included with the rack mount kit.
5. Mount the switch assembly to the rack cabinet by matching the holes in the “short side” of
each bracket to an appropriate set of matching holes on your rack cabinet. Next, insert the
combination hex head screws through the slots in the bracket and the holes in the mounting
rail, then into the cage nuts or clip nuts.
Installing the AutoView 2020/2030 Switch
Plug the supplied power cord into the back of the switch and then into an appropriate power source.
Figure 2.2 illustrates one possible configuratio n for your AutoView 2020/2030 switch. See the fol lowing
detailed set of procedures to successfully install your switch.
Chapter 2: Installation 7
CAUTION: To r e d u c e th e r i s k o f e l e c t r i c s hock or dam a g e t o y our equipm e n t -
- Do not disable the power cord grounding plug. The ground ing plug is an i mport ant safety fe ature.
- Plug the power cord into a grounded (earthed) outle t that is easil y accessibl e at all times.
- Disconnect the power from the unit by unplugging th e power cord from either t he electri cal outlet or the unit.
Ethernet
Power
AutoView Switch
Local Analog
User A
USB Local Connections
Server
Server
Figure 2.2: Basic AutoView 2020/2030 Switch Configuration
Cascaded AutoView
Switch
AVRIQ Modules
8 AutoView 2020/2030 Installer/User Guide
To connect an AVRIQ module to each server:
1. Locate the AVRIQ modules for your AutoView 2020/2030 switch.
2. Attach the appropriately color-coded cable ends to the keyboard, monitor and mouse port s on the
first server you will connect to the switch.
3. Attach one end of the CA T 5 cabling that will run between your AVRIQ module and AutoView
switch to the RJ-45 connector on the AVRIQ module.
4. Connect the other end of the CAT 5 cable to the desired ARI port on the back of your
AutoView switch.
5. Repeat steps 2 to 4 for all servers you wish to attach.
NOTE: When connecting a Sun A VRIQ module, you must use a multi-sync monitor to accommodate Sun servers
that support both VGA and sync-on-green or composite sync.
To connect a server using an IAC module:
1. Locate an IAC module for the server you wish to connect.
2. Attach the appropriately color-coded cable ends of the IAC module to t he keyboard, monit or and
mouse ports on the first server you will connect t o the switch.
3. Attach the other end of the IAC module to an open ARI port.
4. Repeat steps 1 through 3 for each server you wish to attach.
Connecting Users
To connect local peripherals:
1. Select the keyboard, monitor and mouse to be connected to local analog user A.
2. Locate the port set labeled A on the back of the switch. Connect these peripherals to their
respective ports.
3. Repeat these steps for the local analog port set labeled B on the back of the switch, if desired.
4. Bundle and label the cables for easy identification.
Cascading AutoView 2020/2030 Switches
You can cascade multiple AutoView 2020/2030 switches, enabling one or two users to connect to
up to 256 servers. In a cascaded system, each ARI port on the main AutoView 2020/2030 switch
will connect to the ACI port on each cascaded AutoView 2020/2030/2000/1500/1400 switch. Each
cascaded switch can then be connected to a server with an AVRIQ or IAC module.
The example in Figure 2.3 shows one AutoView 2020/2030 switch cascaded under the main
switch, enabling the connection of up to 15 primary servers and 16 secondary servers. Only one
level of cascading is supported in this type of configuration; you cannot cascade additional legacy
or AutoView 2020/2030 switches.
Chapter 2: Installation 9
T o cascade multiple AutoView 2020/2030 switches:
1. Connect the cascaded AutoView 2020/2030 switch to each server as described in the previous
Installing the AutoView 2020/2030 Switch section.
2. Connect the local peripherals to analog user A of the main switch as described in To connect
local peripherals.
3. Attach one end of the CAT 5 cabling that will run between your main and cascaded AutoView
switch to the RJ-45 (ACI) port on the cascaded AutoView switch.
4. Attach the other end of the CAT 5 cable to one of the 16 RJ-45 (ARI) ports on the main
AutoView 2020/2030 switch.
NOTE: The system will automatically “merge” the two switches. All servers connected to the cascaded AutoView
2020/2030 switch will display on the main AutoView 2020/2030 switch server list in the OSCAR interface.
10 AutoView 2020/2030 Installer/User Guide
Analog User A
ACI Port
Analog User B
AutoView 2020/2030 Main Switch
ARI Ports
Primary
Servers
AutoView 2020/2030 Switch (Cascaded)
Secondary
Servers
Figure 2.3: AutoView 2020/2030 Switch Configuration with a Cascaded Switch
5. Power cycle the cascaded switch to enable its local user port to recognize the AVRIQ or
IAC module.
6. Repeat this process for all cascaded switches you wish to attach to your system.
CHAPTER
Operations
3
Viewing and Selecting Ports and Servers
Use the OSCAR interface Main dialog box to view, configure an d con trol s erver s in the AutoView
2020/2030 switching system. View your servers by name, port or by the unique Electronic ID
number (EID) embedded in each AVRIQ or IAC module. You will see an OSCAR interfacegenerated port list by default when you first launch the OSCAR interface.
The Port column indicates the ARI port to which a server is connected. If you connect a legacy
KVM switch to the main AutoView 2020/2030 switch or an AutoView 2020/2030 cascaded
switch, the port numbering displays the ARI port first, then the switch port to which the server
is connected.
11
To access the Main dialog box:
Press
Print Screen to launch the OSCAR interface. The Main dialog box displays.
Figure 3.1: Example of a Main Dialog Box
NOTE: You can also press the Control, Alt or Shift key twice within one second to launch the OSCAR
interface. You can use this key sequence in any place you see Print Screen throughout this installer/user
guide. See page 19 for more information.
12 AutoView 2020/2030 Installer/User Guide
Viewing the status of your switch
The status of the servers in your system is indicated in the right columns of the Main dialog box.
The follow i ng table des cribes the status symbols.
Table 3.1: OSCAR Interface St atus Symbols
Symbol Description
AVRIQ and IAC modules are online (green circle).
AVRIQ and IAC modules are offline or are not operating properly.
Server is cascaded through a cascade legacy switch. The switch is online and has power.
Server is cascaded through a cascade legacy switch. The switch is offline or has no power.
AVRIQ module is being upgraded (yellow circle).
AVRIQ and IAC modules are being accessed by the indicated user channel
(green channel letter).
AVRIQ and IAC modules are blocked by the indicated user channel (black channel letter).
Virtual media is connected (blue channel letter).
Selecting servers
Use the Main dialog box to select servers. When you select a server, the switch reconfigures the
keyboard and mouse to the proper settings for that server.
Access to servers may be blocked by the indicated user chan nel if multiple servers are co nnected to
a single ARI port. The Main dialog box indicates blocked servers with a black channel letter.
Attempting to access a blocked channel will prompt a message indicating the server is unavailable.
Press
Esc to return to the OSCAR interface and previously selected server.
To select servers:
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box displays.
2. Double-click the server name, EID or port number.
-or-
If the disp lay order of your server list is by port (Port
ber and press
Enter.
button is depressed), type the port num-
Chapter 3: Operations 13
-or-
If the display order of your server list is by name or EID number (Name
or EID button is
depressed), type the first few characters of the name of the server or the EID number to estab-
lish it as unique and press
Enter.
To select the previous server:
Press
Print Screen and then Backspace. This key combination toggles you between the previous
and current connections.
To disconnect the user from a server:
Press
Print Screen and then Alt+0. This leaves the user in a free state, with no server selected. The
status flag on your desktop displays Free.
Soft switching
Soft switching allows you to switch to a server by simply typing the first few characters of its name or
number. Pressing
Print Screen initiates the soft switch feature. If you h a v e s e t a S c r e e n D e l a y T i m e
and you press the key sequences before that time has elapsed, the OS CAR interface will not display.
To configure servers for soft switching:
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box displays.
2. Click Setup - Menu. The Menu dialog box displays.
3. For Screen Delay Time, type the number of seconds of delay desired before the Main dialog
box is displayed after
Print Screen is pressed. Click OK.
Navigating the OSCAR Interface
This table describes how to navigate the OSCAR interface using the keyboard and mouse.
Table 3.2: OSCAR Interface Navigation Basics
This Keystroke Does This
Ctrl-Ctrl, Shift-Shift and/or
Alt-Alt
Print Screen-Print Screen
F1
This Keystroke Does This
Escape
Activates the OSCAR interface.
Press Print Screen twice to send the Print Screen keystroke to the currently
selected device.
Opens the Help screen for the current dialog box.
Closes the current dialog box without saving changes and returns to the
previous one. In the Main dialog box, it closes the OSCAR interface and returns
to the flag. In a message box, it closes the pop-up box and returns to the current
dialog box.
14 AutoView 2020/2030 Installer/User Guide
Table 3.2: OSCAR Interface Navigation Basics (Continued)
Alt+Hotkey
Alt+X Closes the curren t dialog box and returns to the previous o ne.
This Keystroke Does This
Alt+O
Single-click, Enter
Enter
Print Screen, Backspace Toggles back to previous selection.
Print Screen, Alt+0
Print Screen, Pa us e
Up/Down Arrows Moves the cursor from line to line in lists.
Right/Left Arrows
Page Up/Page Down Pages up and down through Name and Port lists and Help pages.
Home/End Moves the cursor to the top or bottom of a list.
Delete Deletes current selection in the scan list or characters in a text box.
Opens dialog boxes, selects or checks options and executes actions when used
with underlined or other designated letters.
Selects the OK button, then returns to the previous dialog box.
In a text box, selects the text for editing and enables the Left and Right Arrow
keys to move the cursor. Press Enter again to quit the edit mode.
Completes a switch in the Main dialog box and exits the OSCAR interface.
Immediately disengages a user from a server; no server is selected. Status flag
displays Free. (This only applies to the 0 on the keyboard and not the keypad.)
Immediately turns on screen saver mode and prevents access to that specific
console, if it is password protected.
Moves the cursor between columns, or within the column when editing a
text box.
Page Up/Page Down Pages up and down through Name and Port lists and Help pages.
Numbers Type from the keyboard or keypad.
Connecting local virtual media
Connecting virtual media directly to the AutoView 2030 switch via a USB port allows users to
view, move or copy data between any attached targ et dev ice and a USB media d evice co nnected to
the AutoView switch.
Use virtual media to remotely connect and acces s USB external hard drives, CD-rom drives or USB
Flash drives through the AutoView switch to each target device.
Virtual media also allows you to seamlessly perform BIOS updates, boot targets from a USB drive
and back up data on target devices, all from your local connection.
Chapter 3: Operations 15
For example, virtual media enables you to connect a USB thumb drive to the USB port on the
AutoView switch and access or transfer data to or from that thumb drive to any computer
connected to the AutoView switch.
NOTE: All USB ports are assigned to a single virtual media session and cannot be mapped independently .
To launch a local virtual media ses sion :
1. Press
2. Connect to the server with which you wish to establish a virtual media session. Use the
3. Press
Print Screen to launch the OSCAR interface. The Main dialog box displays.
keys to highlight the server name, then press
Print Screen to re-open the Main dialog box.
Enter.
Arrow
4. Click VMedia. The Virtual Media dialog box displays.
5. Click to enable or disable the desired access options:
• Locked - Synchronizes the KVM and virtual media sessions so that when a user disconnects a KVM connection, the virtual media connection to that server is also disconnected.
A local user attempting to switch to a different server is also disconnected.
• Reserve - Ensures that a virtual media connection can only be accessed with your username and that no other user can create a KVM connection to that server.
• CD ROM - Allows virtual media sessions to the first detected CD-ROM drive. Enable this
checkbox to establish a virtual media CD-ROM connection to a server. Disable to end a
virtual media CD-ROM connection to a server.
• Mass Stor age - Allows virtual media sessions to the first detected mass storage drive.
Enable this checkbox to establish a virtual media mass storage connection to a server. Disable to end a virtual media mass storage connection to a server.
• Write Access - Allows a target server to write data to the virtual media during a virtual
media session. Read access is always allowed during a virtual media session.
6. Click OK to accept the options you have selected and return to the Setup dialog box.
NOTE: To open a virtual media session with a server, the server must first be connected to the switch using a
virtual media-capable DSAVIQ module (USB2 or USB2L).
Configuring OSCAR Interface Menus
You can configure your Aut oView 2020/203 0 switch fro m the Setup di alog box wit hin the OSCAR
interface. Select the Names button when initially setting up your swi tch to identify servers by
unique names. Select the other setup features to manage routine tasks for your servers from the
OSCAR interface menu.
Table 3.3: Setup Features to Manage Routine Tasks for Your Servers
Feature Purpose
16 AutoView 2020/2030 Installer/User Guide
Table 3.3: Setup Features to Manage Routine Tasks for Your Servers (Continued)
Menu
Security Set passwords to restrict server access. Enable the screen saver.
Flag Change display, timing, color or location of the status flag.
Language Choose the language display.
Devices Identify the appropriate number of ports on an attached cascaded switch.
Names Identify servers by unique names.
Feature Purpose
Keyboard Choose your keyboard country code.
Broadcast
Scan S et up a custom scan pattern for up to 16 servers.
Switch Set up the switch Switch mode.
Network
Change the server listing between numerically by port or EID number and
alphabetically by name. Change the Sc r e e n D e lay Time b efore the OS C A R i n t er f a c e
displays after pressing Print Screen.
Set up to simultaneously control multiple servers through keyboard and
mouse actions.
Choose your network speed and configuration. Specify the IP Address, Netmask and
Gateway for your system.
To access the Setup menu:
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box displays.
2. Click Setup. The Setup dialog box displays.
Figure 3.2: Setup Dialog Box
Assigning server names
Use the Names dialog box to identify individual servers by name rather than by port number. The
Names list is always sorted by port order. Names are stored in the AVRIQ or IAC module, so even
if you move the cable/server to another ARI port, the name and configuration wi ll be recognized by
the switch.
NOTE: If a server is turned off, its respective AVRIQ module will not appear in the Names list.
T o access the Names dialog box:
Chapter 3: Operations 17
1. Press
2. Click Setup
NOTE: If the server list changes, the mouse cursor will turn into an hourglass as the list is automati cally u pdated. No
mouse or keyboard input will be accepted until the list update is complete.
Print Screen to launch the OSCAR interface. The Main dialog box will appear.
- Names. The Names dialog box displays.
To assign names to servers :
1. In the Names dialog box, select a server name or port number and click Modify. The Name
Modify dialog box displays.
2. Type a name in the New Name box. N ames of servers may be up to 15 characters long. Support ed
characters include: A to Z, a to z, 0 to 9, space and hyphen.
3. Click OK to transf er the new name to the Names dialog box. Your selection is not saved until
you click OK in the Names dialog box.
4. Repeat steps 1 to 3 for each server in the system.
5. Click OK in the Names dialog box to save your changes.
-orClick X or pres s
NOTE: If an AVRIQ or IAC module has not been assigned a name, the EID is used as the default name.
Escape to exit the dialog box without saving changes.
Assigning device types
The AutoView 2020/2030 switch automatically discovers cascaded KVM swit ches, but you will need
to specify the number of ports on t he cascaded s witch t hr ough t he Devi ces dial og box. You will see
Sw-4, Sw-8 or Sw-24 display in the Typ e category for the cascaded switch. Select the switch from the
list and the Modify button displ ays , allo win g yo u to as sign it the appropriate number of ports.
NOTE: The Modify button will only be available if a configurable switch is selected.
To access the Devices dialo g box:
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box will appear.
18 AutoView 2020/2030 Installer/User Guide
2. Click Setup - Devices. The Devices dialog box displays.
Figure 3.3: Devices Dialog Box
When the AutoView switch discovers a cascaded switch, you will notice the port numbering
change to accommodate each server under that switch. For example, if the switch is connected to
ARI port 6, the switch port would be listed as 06 and each server under it would be numbered
sequentially 06-01, 06-02 and so on.
To assign a device type:
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box displays.
2. Click Setup. The Setup dialog box displays.
3. Click Devices. The Devices dialog box di splays.
4. Select the desired port number.
5. Click Modify. The Device Modify dialog box displays.
Figure 3.4: Device Modify Dialog Box
6. Choose or enter the number of ports supported by your cascaded switch and click OK.
7. Repeat steps 3 to 5 for each port requiring a device type to be assigned.
8. Click OK in the Devices d ialo g box to save se ttin gs .
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices
dialog box.
Changing the display behavior
Use the Menu dialog box to change th e di spla y order of s e rvers and s e t a Scr een Delay Time for the
OSCAR interface. The display order setting alters how servers will display in several screens
T o access the Menu dialog box:
Chapter 3: Operations 19
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box displays.
2. Click Setup - Menu. The Menu dialog box displays.
Figure 3.5: Menu Dialog Box
T o choose the default display order of servers:
1. Select Name to display servers alphabetically by name.
-orSelect EID to display servers numerically by EID number.
-orSelect Port to display servers numeri cally by por t number.
2. Click OK.
To select a key combination to launch the OSCAR interface:
1. In the Invoke OSCAR section, select which key combinations you wish to use to launch the
OSCAR interface.
NOTE: One or all of the listed keyboard combinations can be selected. If only one keyboard combination is
selected, it cannot be de-selected until a second one is chosen.
2. Click OK.
20 AutoView 2020/2030 Installer/User Guide
To set a Screen Delay Time for the OSCAR interface:
1. Type in the number of seconds (0 to 9) to delay the OSCAR interface display after you press
Screen
. Entering 0 will instantly launch the OSCAR interface with no delay.
2. Click OK.
Setting a Screen Delay Time allows you to complete a soft switch without the OSCAR interface
displaying. To perform a soft switch, see Soft switching in this chapter.
Selecting display language
Use the Setup dialog box to change the display language for the OSCAR interface.
Figure 3.6: Language Dialog Box
To select a language for the OSCAR interface:
1. Press
2. Click Setup - Languag e. The Language dialog box diplays.
3. In the Language dialog box, select the desired language and click OK.
Print Screen to launch the OSCAR interface. The Main dialog box displays.
Print
Controlling the status flag
The status flag displays on your desktop and shows the name or EID number of the selected server
or the status of the selected port. Use the Flag dialog box to configure the flag to display by server
name or EID number, or to ch ange the fl ag col or , o pacit y, display time and location on the desktop.
Table 3.4: OSCAR Interface St atus Flags
Flag Description
Flag type by name
Flag type by EID number
Table 3.4: OSCAR Interface St atus Flags
Flag indicating that the user has been disconnected from all systems
Flag indicating that Broadcast mode is enabled
To access the Flag dialog box :
Chapter 3: Operations 21
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box will appear.
2. Click Setup - Flag. The Flag dialog box displays.
To determine how the status flag is displayed:
1. Select Name or EID to determine what information will be displayed.
2. Select Displayed to show the flag all the time or select Timed to display the flag for only five
seconds after switching.
3. Select a flag color in Display Color.
4. In Display Mode, select Opaque for a solid color flag or select Transparent to see the desktop
through the flag.
5. To position the status flag on the desktop:
a. Click Set Pos itio n to gain access to the Set Position Flag screen.
b. Left-click on the title bar and drag to the desired location.
c. Right-click to return to the Flag dialog box.
NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.
6. Click OK to save set tings.
-orClick X to exit without saving changes.
Setting the keyboard country code
The AutoView 2020/2030 switch can be configured to recognize a variety of keyboards. The
default setting is for a US keyboard. If you wish to change this configuration, the Keyboard dialog
22 AutoView 2020/2030 Installer/User Guide
box allows you to select a different keyboard country code.
Figure 3.7: Keyboard Dialog Box
To change the keyboard country code:
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box will appear.
2. Click Setup-Keyboard. The Keyboard dialog box displays.
3. Select your desired keyboard country code and click OK.
4. A Keyboard Warning dialog box will appear to confirm your changes.
5. Click OK for changes to take effect.
-orClick X or pres s
Escape to exit the dialog box without saving changes.
Setting console security
The OSCAR interface enables you to set security on your analog port console. You can establish a
screen saver mode that engages after your console remains unused for a specified Inactivity Time.
Once engaged, your console will remain locked until you press any key or move the mouse. You
will then need to type in your password to continue.
Use the Security dialog box to lock your console with password protection, set or change your
password and enable the screen saver.
NOTE: If a password has been previously set, you will have to enter the password before you can access the
Security dialog box.
To access the Security dialog box:
1. Press
2. Click Setup - Security. The Security dialog box displays.
To set or change the password:
Print Screen to launch the OSCAR interface. The Main dialog box will appear.
1. Single-click and press
Enter or double-click in the New text box.
Chapter 3: Operations 23
2. Type th e new pas sword i n the Ne w tex t box and press Enter.
Passwords must contain both alpha and numeric characters, are case sensitive and may be up to
12 characters long. Supported characters are: A to Z, a to z, 0 to 9 , sp ace and h yphen .
3. In the Repeat box, type the password again and press
Enter.
4. Click OK to change only your password, and then close the dialog box.
NOTE: If you should lose or forget your password, please contact Avocent Technical Support. See Appendix C
for contact information.
To password protect your console:
1. Set your password as described in the previous procedure.
2. Select Enable Screen Saver.
3. Type the number of minutes for Inactivity Time (from 1 to 99) to delay activati on o f pas swo rd
protection and the screen saver feature.
4. For Mode, select
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with
ENERGY STAR®.
Energy
if your monitor is E
NERGY STAR
®
compliant; otherwise select
Screen
5. (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you to
the Security dialog box.
6. Click OK.
.
T o log in to your console (after screen saver has been activated):
1. Press any key or move th e mouse.
2. The Password dialog box displays. Type your password, then click OK.
3. The Main dialog box displays if the password was ent ered properly.
T o remove password protection from your console:
1. From the Main dialog box , click Setup - Security; the Password dialog box displays. Type your
password, then click OK.
2. In the Security dialog bo x, si ng le- click and pres s
the box blank. Press
3. Single-click and press
Press
Enter.
Enter.
Enter or double-click in the Repeat box. Leave the box blank.
Enter or double-click in the Ne w bo x. Leave
4. Click OK to eliminate your password.
T o enable the screen saver mode with no password protection:
1. If your console does not require a password to gain access to the Security dialog box, proceed
to step 2.
24 AutoView 2020/2030 Installer/User Guide
-orIf your console is password protected, see the previous procedure, then go to step 2.
2. Select Enable Screen Saver.
3. Type the number of minutes for Inactivity Time (from 1 to 99) to delay activation of the
screen saver .
4. Choose Energy if your monitor is E
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with
ENERGY STAR®.
5. (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you
to the Security dialog box.
6. Click OK.
NOTE: Activation of the screen saver mode disconnects the user from a server; no server is selected. The status
flag displays Free.
T o exit the screen saver mode:
Press any key or move your mouse. The Main dialog box displays and the previously selected
server will be reconnected.
To turn off the screen saver:
NERGY STAR
®
compliant; otherwise select Screen.
1. In the Security dialog box, clear Enable Screen Saver and click OK.
T o immediately turn on the screen saver:
Press
Print Screen, then press Pause.
Displaying Version Information
The OSCAR interface enables you to display the versions of the AutoView 2020/2030 switch
and the AVRIQ module firmware. For more information, see Appendix A.
T o display version information:
1. Press
2. Click Commands
Print Screen to launch the OSCAR interface. The Main dialog box will appear.
- Display Versions. The Ve r sion dialog box displays. The top half of the box
lists the sub-system versions in the switch.
Figure 3.8: Version Dialog Box
3. Click the AVRIQ button to view individual AVRIQ module version information. The AVRIQ
Select dialog box displays.
4. Select an AVRIQ module to view and click the Version button. The AVRIQ Vers ion dialog box
displays. For more information on loading firmware, see Appendix A.
5. Click X to close the AVRIQ Version dialog box.
Upgrading Your Firmware
Chapter 3: Operations 25
The OSCAR interface also allows you to upgrade the firmware available for the AutoView
2020/2030 switch. For optimum perfo rmance, keep your firmware current.
NOTE: IAC modules are not field upgradable.
Figure 3.9: Upgrade Dialog Box
To upgrade firmwa re:
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box will appear.
2. Click Commands-Display Versions-Upgrade. The Upgrade dialog box displays.
26 AutoView 2020/2030 Installer/User Guide
3. Click Upgrade. A Warning dialog box displays. Clicking OK will open the Upgrade Process
dialog box. The progress of the upgrade will be indicated in the Programmed field.
Scanning Your System
In Scan mode, the AutoView 2020/2030 switch will automatically scan from port to port (server to
server). A user can scan up to 16 servers, specifying which servers to scan and the number of
seconds that each server will display. The scanning order is determined by placement of the server
in the list. The list is always shown in scanning order. You can, however, choose to display the
server’s name or EID number by pressing the appropriate button.
T o add servers to the scan list:
1. If the OSCAR interface is not open, press
Print Screen. The Main dialog box will appear.
2. Click Setup - Scan. The Scan dialog box displays.
Figure 3.10: Scan Dialog Box
3. The dialog box contains a listing of all servers attached to your switch. Click the checkb ox next to
the servers you wish to scan.
-orDouble-click on a server’s name or port.
-orPress
Alt and the number of the server you wish to scan. You can select up to 16 servers from the
entire list.
4. In the Time box, type the number of seconds (from 3 to 99) of desired time before the scan
moves to the next server in the sequence.
5. Click OK.
T o remove a server from the scan list:
1. In the Scan dialog box, deselect the checkbox next to the server to be removed.
-orDouble-click on the server’s name or port .
-orClick the Clear button to remove all servers from the scan list.
2. Click OK.
T o start the Scan mode:
Chapter 3: Operations 27
1. If the OSCAR interface is not open, press
Print Screen. The Main dialog box will appear .
2. Click Commands. The Commands dialog box displays.
Figure 3.11: Commands Dialog Box
3. Select Scan Enable in the Commands dialog box.
4. Click X to close the Commands dialog box.
NOTE: Scanning will begin when the Main dialog box or flag is displayed. Scanning is inhibited in any other
OSCAR interface dialog box.
T o cancel Scan mode:
1. Select a server if the OSCAR interface is open.
-orMove the mouse or press any key on the keyboard if the OSCAR interface is not open.
Scanning will stop at the currently selected server.
-orPress
Print Screen. The Main dialog box will appear.
2. Click Commands. The Commands dialog box displays.
3. Clear Scan Enable.
Viewing the display configuration
The Display Configuration dialog box allows you to view the current configuration of your
AutoView 2020/2030 switching system.
To view the current configuration:
1. If the OSCAR interface is not open, press
Print Screen. The Main dialog box will appear .
28 AutoView 2020/2030 Installer/User Guide
2. Click Commands- Display Con fig. The Display Configuration dialog box displays and lists
your system configuration values.
NOTE: This dialog box is for viewing the current configuration only.
Viewing and disconnecting user connections
You can view and disconnect users through the User Status dialog box. The username (U) will
always be displayed; however, you can display either the target device name or EID number to
which a user is connected. If there is no user currently connected, the username field will be blank.
Figure 3.12: User Status Dialog Box
To view current user connections:
1. If the OSCAR interface is not open, press
2. Click Commands - User Status. The User Status dialog box appears.
To disconnect a user:
1. From the User Status dialog box, click the letter corresponding to the user to disconnect. The
Disconnect dialog box will appear.
2. Click OK to disconnect the user and return to the User Status dialog box.
-orClick X or press
NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will turn into an
hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until the list update
is complete.
Escape to exit the dialog box without di sc onnecti ng a u ser.
Running System Diagnostics
You can validate the integri ty of your system through the Run Diagnosti cs command. This command
checks the main board functional sub-systems (memory, communications, switch control and the
video channels) for each system controller.
Print Screen. The Main dialog box will appear .
To run diagnostices:
Chapter 3: Operations 29
1. If the OSCAR interface is not open, press
Print Screen. The Main dialog box will appear .
2. Click Commands. The Commands dialog box displays.
3. Select the Run Diagnostics option. A warning screen opens, indicating that connected users will
be disconnected.
4. Click OK to begin.
The Diagnostics dialog box displays. Hardware tests are shown in the top of the dialog box ,while
the bottom portion divides the tested AVRIQ and IAC modules into three categories: On-line,
Offline or Suspect. See Figure 3.13.
NOTE: A VRIQ modules or IAC modules may appear to be offline while being upgraded.
Figure 3.13: Diagnostics Dialog Box
Next to each item to be tested, you will see a pas s (green circle) or fail (r ed x) s ymbol disp lay to the
left of each item as that test finishes. The following table details each of the tests.
Table 3.5: Diagnostic Test Details
Test Description
Firmware CRCs
On-line AVRIQ modules
Offline AVRIQ modules
Suspect AVRIQ modules
Reports on the condition of the main board RAM
Indicates the total number of currently connected and powered AVRIQ modules
Indicates the number of AVRIQ modules that have been connected successfully
in the past and are powered down
Indicates the number of AVRIQ modules that have been detected, but are either
unavailable for connection or have dropped packets during the ping tests
To run diagnostic tests:
1. If the OSCAR interface is not open, press
Print Screen. The Main dialog box will appear .
30 AutoView 2020/2030 Installer/User Guide
2. Click Commands - Run Diagnostics. A warning message displays indicating that all users will
be disconnected.
3. Click OK
to begin diagnostics.
-orClick X or press
Escape to exit the dialog box without running a diagnostic test.
4. All users are disconnected and the Diagnostics dialog box displays.
5. As each test is finished, a pass (green circle) or fail (red x) symbol displays. The test is complete when the last test’s symbol displays.
Broadcasting to Servers
You can simultaneousl y cont r ol mo re than one server in a system to ensure that all selected servers
receive identical input. You can choose to broadcast keystrokes and/or mouse movements
independently.
NOTE: You can broadcast to up to 16 servers at a time, one server per ARI port.
To access the Broadcast dial og box:
1. Press
2. Click Setup
NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast to
interpret keystrokes identically. Specifically, the Caps Lock and Num L ock mode s must be the same on all
keyboards. While the switch attempts to send keystrokes to the select ed servers simult aneousl y, some servers may
inhibit and thereby delay the transmissio n.
NOTE: Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have identical
mouse drivers, desktops (such as identically placed icons) and video resolutions. In addition, the mouse must be
in exactly the same place on all screens. Because these conditions are extremely difficult to achieve,
broadcasting mouse movements to multiple systems may have unpredictable results.
Print Screen. The Main dialog box will appear.
- Broadcast. The Broadcast dialog box displays.
To broadcast to selected serve rs:
1. From the Broadcast dialog box, select the mo use and/or keyboard checkboxes for the servers
that are to receive the broadcast commands.
-orPress the
select the keyboard checkbox and/or
Up or Down Arrow keys to move the cursor to the target server. Then press Alt+K to
Alt+M to select the mouse checkbox. Repeat for
additional servers.
2. Click OK to save the settings and return to the Setup dialog box. Click X or press
Escape to
return to the Main dialog box.
3. Click Commands. The Commands dialog box displays.
4. Click the Broadcast Enable checkbox to activate broadcasting. The Broadcast Enable
Confirm/Deny dialog box displ ays .
5. Click OK to enable the broadcast. Click X or press Escape to cancel and return to the Commands dialog box.
6. If broadcasting is enabled, type the information and/or perform the mouse movements you
want to broadcast from the user station. Only servers in the list are accessible.
NOTE: The other user is disabled when Broadcast mode is enabled.
To turn broadcasting off:
From the Commands dialog box, clear the Broadcast Enable checkbox.
Changing Your Switch Mode
Your AutoView 2020/2030 switch allows you to connect to attached servers using two methods:
Preemptive and Cooperative.
Select Preemptive (default setting) to allow any user to select any server at any time; a request from
another user disconnects the curren t user without warning.
-or-
Select Cooperative to maintain the current user connection; the current user will not be
disconnected if another user requests connection.
To access the Switch dialog box:
Chapter 3: Operations 31
1. Press
Print Screen. The Main dialog box will display.
2. Click Setup-Switch. The Swfmm(t)-7(c1)10.5(i)5.4lc1bo1in
32 AutoView 2020/2030 Installer/User Guide
To enable local port sharin g:
1. Click Share Enable.
2. T ype t he number of second s for a shari ng tim e-out (fro m 10 to 600) to des ignate t he amoun t of
time that another user has control of the connected port.
APPENDICES
Appendices
Appendix A: Flash Upgrades
Upgrading the AutoV iew 202 0/2030 switch
The AutoView 2020/2030 switch Flash upgrade feature allows you to update your switch with the
latest firmware available.
Items needed for the upgrade
• Available serial port (COM por t) on the se rver
• Null modem serial cable (DB-male) to connect the switch and the server
• Firmware update
To upload a new Flash file:
1. Connect a terminal or PC runn i ng t er mi nal emulat i on software (such as HyperTerminal) to the
configuration port on the back panel of the AutoView 2020/2030 switch. The terminal should
be set to 9600 bps, 8 bits, 1 stop bit, no parity and no flow control.
2. Connect the LAN port on the AutoView 2020/2030 switch to an Ethernet hub that is also
connected to the PC being used as the TFTP server.
3. Launch both the server software and the terminal emulation software.
4. Verify that the AutoView 2020/2030 switch is powered. After approximately 40 seconds, the
AutoView 2020/2030 switch will send out a message, Avocent AutoView 2020/2030 Ready ...
Press any key to continue. Press any key to access the main menu. The AutoView 2020/2030
switch main menu displays.
5. Record the IP address of the TFTP server.
6. Assign the IP address in the AutoView 2020/2030 switch, if needed:
a. In the HyperTerminal window, type 1 to select Network Configuration.
b. Note the AutoView 2020/2030 switch IP address. The first three numbers must be the
same as in the server’s IP address from step 5. The last number must be different.
If the AutoView 2020/2030 switch IP address is not correct, change it as follows: type 3 to
select IP address, then enter the correct address.
c. Type 0 to exit the Network Configuration menu. If you changed the IP address, wait per
the directions on the screen.
7. From the main menu, type 2 to select Firmware Management. The current version of your
firmware displays in the Firmware Management screen.
8. From the Firmware Management screen, type 1 to select Flash Download.
9. Type the IP address of the TFTP server and press Enter.
33
34 AutoView 2020/2030 Installer/User Guide
10. Type the name of the Flash file and press Enter.
11. Confirm the TFTP download by typing y or yes and pressing Enter.
12. The AutoView 2020/2030 switch will verify the file you downloaded is valid. Next you will be
prompted to confirm the upgrade. Type y or yes and Enter.
13. The AutoView 2020/2030 switch will begin the Flash upgrade process. On-screen indicators
will display the upgrade process. When the upload is complete, the AutoView 2020/2030
switch will reset and upgrade the internal sub-systems.
14. Once the upgrade is complete, the startup message from step 4 will appear on the
terminal screen.
CAUTION: The AutoView 2020/2030 switch will automatically begin the Flash upgrade process. On-screen
indicators will display the upgrade process. When the upload is complete, the AutoView 2020/2030 switch will
reset and upgrade the internal sub-systems.
Upgrading the AVRIQ module firmware
The AVRIQ modules can be upgraded individually or simultaneously.
NOTE: IAC modules are not upgradable.
To simultaneously upgrade multiple AVRIQ modules:
1. Press
Print Screen. The Main dialog box will appear.
2. Click Commands - AVRIQ Status. The AVRIQ Status dialog box displays.
Figure A.1: AVRIQ S tatus Dialog Box
3. Click one or more types of modules to upgrade. Click Upgrade.
4. The AVRIQ Upgrade dialog box displays. Click OK to initiate the upgrade and return to the
AVRIQ Status dialog box.
To upgrade AVRIQ module firmware individually:
1. Press
Print Screen to launch the OSCAR interface. The Main dialog box will appear.
Appendices 35
2. Click Commands - Display Versions. The Version dialog box displays.
3. Click AVRIQ to view individual AVRIQ module version information. The AVRIQ Select dialog box displays.
4. Select an AVRIQ module to upgrade and click the Version button. The AVRIQ Version dialog
box displa ys.
Figure A.2: AVRIQ Version Dialog Box
5. Click the Load Firmware button. The AVRIQ Load dialog box displays.
6. Click OK to initiate the upgrade and return to the AVRIQ Status dialog box.
NOTE: During an upgrade, the AVRIQ module status indicator in the Main dialog box will be yellow. The AVRIQ
module is unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to
the server via the AVRIQ module will be terminated.
36 AutoView 2020/2030 Installer/User Guide
Appendix B: Technical Specifications
Table B.1: Product Specifications
AutoView 2020/2030 Switch Product Specifications
Server Ports
Number 16
Types
Connectors RJ-45
Sync Types
Plug and Play DDC2B
Video Resolution
Network
Configuration Port
Number
Type Serial RS-232
Connector
Analog Port Sets
Number 2
Type
Connectors PS/2 miniDIN, 15 pin D, RJ-45
Dimensions
Dimensions
(H x W x D)
PS/2, Sun, USB and serial AVRIQ and IAC modules
Separate horizontal and vertical
Analog Port Maximum 1280 x 1024 @ 75 Hz
1
DB9 Male
PS/2, USB, VGA and ACI
4.45 x 43.18 x 27.94 cm 1U form factor (1.75 x 17.00 x 11.00 in.)
Weight 3.6 kg (8 lb) without cables
Heat Dissipation
Airflow 8 cfm
Power
Consumption
AC-input power
AC-input
voltage rating
92 BTU/Hr
12.5 W
40 W maximum
100 to 240 VAC Autosensing
Table B.1: Product Specifications (Continued)
AutoView 2020/2030 Switch Product Specifications
Appendices 37
AC-input
0.5 A
current rating
AC-input cable
18 AWG three-wire cable, with a three-lead IEC-320 receptacle on the power supply
end and a country or region dependent plug on the power resource end
AC-frequency 50/60 HZ
Temperature
Humidity
o
0
to 50o Celsius (32o to 122o Farenheit) operating
o
-20
to 60o Celsius (-4o to 140o Farenheit) nonoperating
20 to 80% noncondensing operating
5 to 95% noncondensing nonoperating
Safety and EMC Approvals and Markings
UL, FCC, cUL, ICES, CE, N, GS, IRAM, GOST, VCCI, MIC, C-T ick
38 AutoView 2020/2030 Installer/User Guide
Appendix C: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating issues you
encounter with your Avocent product. If an issue should develop, follow the steps below for the
fastest possible service.
To resolve an i ssue:
1. Check the pertinent section of this manual to see if the issue can be resolved by following the
procedures outlined.
2. Check our web site at www.avocent.com /sup por t to search the knowledge base or use the online service request.
3. Call the Avocent Technical Support location nearest you.
INDEX
Index
39
A
ARI port 11
AutoView 2000 switch
cascading
features 1
installing bracket 6
rack loading 6
supplied with 5
AVRIQ module 1
connecting to server 8
upgrading 34
1, 8
B
broadcasting off 31
C
cascading 3, 8
CAT 5 1
changing password 22
Commands
User Status
configuring OSCAR interface menus 15
console security 22
28
D
Device Modify dialog box 18
Devices dialog box 18
disconnect
dialog box
user 28
users 28
28
E
Electronic ID (EID) 2
Escape 28
Ethernet 33
F
Flag dialog box 21
Flash upgrades 34
Flash upgrading 33
K
Keep Alive 2
M
Menu dialog box 19
N
navigating the OSCAR interface 13
O
operation modes 2
OSCAR interface 2
P
password protecting 22
procedure
To disconnect a user
To view current user connections 28
28
R
rack mounting safety 4
removing password protection 23
40 AutoView 2020/2030 Installer/User Guide
S
safety precautions 3
Scan dialog box 26
scanning system 26
screen saver
turning off
server status 12
servers
adding to scan list
assigning names 17
broadcasting to 30
configuring for soft switching 13
disconnecti ng from 13
selecting 12
viewing and selecting 11
Set Position flag 21
setting password 22
setting Screen Delay Time 20
24
26
Setup dialog box 16
soft switching 13
status flag 20
SVGA video 2
Switch dialog box 31
switch mode
changing
switch mounting bracket 6
system diagnostics 28
31
T
TFTP server 33
V
Version dialog box 25
VGA video 2
X
XGA video 2
For Technical Support:
www.avocent.com/support
Avocent Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 USA
Tel: +1 256 430 4000
Fax: +1 256 430 4031
Avocent Asia Pacifi c
Singapore Branch Offi ce
100 Tras Street, #15-01
Amara Corporate Tower
Singapore 079027
Tel: +656 227 3773
Fax: +656 223 9155
Avocent Canada
20 Mural Street, Unit 5
Richmond Hill, Ontario
L4B 1K3 Canada
Tel: +1 877 992 9239
Fax: +1 877 524 2985
590-495-501A
Avocent International Ltd.
Avocent House, Shannon Free Zone
Shannon, County Clare, Ireland
Tel: +353 61 715 292
Fax: +353 61 471 871
Avocent Germany
Gottlieb-Daimler-Straße 2-4
D-33803 Steinhagen
Germany
Tel: +49 5204 9134 0
Fax: +49 5204 9134 99
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