Avocent 2020 User Manual

AutoView

Installer/User Guide

2020/2030

INSTRUCTIONS

This symbol is intended to alert the user to the presence of important operating and

maintenance (servicing) instructions in the literature accompanying the appliance.

DANGEROUS VOLTAGE

This symbol is intended to alert the user to the presence of uninsulated danger-

ous voltage within the product’s enclosure that may be of sufficient magnitude

to constitute a risk of electric shock to persons.

POWER ON

This symbol indicates the principal on/off switch is in the on position.

POWER OFF

This symbol indicates the principal on/off switch is in the off position.

PROTECTIVE GROUNDING TERMINAL

This symbol indicates a terminal which must be connected to earth ground

prior to making any other connections to the equipment.

AutoView

2020/2030

Installer/User Guide

Avocent, the Avocent logo, The Power of Being There, AutoView, OSCAR and From Des ktop to Data Center are registered trademarks of Avocent Corporation or its affiliates. All other marks are the pr ope rty of their respective owners.

USA Notification

W arning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable prot ection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equ ipment in a resid ential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canadian Notification

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectr iques dépassant les li mites applicables aux appareils numériques de la classe A prescri tes dans le Règle ment sur le bro uillage radioélectri que éd icté par le Ministère des Commu nications du Canada.

Japanese Approvals

Safety and EMC Approvals and Markings

UL, FCC, cUL, ICES, CE, N, GS, IRAM, GOST, VCCI, MIC, C-Tick

Sound Level Measure

The measured sound level of this appliance is 44.7 dB(A). Die arbeitsplatzbezogene Geräuschemission des Gerätes beträgt 44, 7 dB(A).

TABLE OF CONTENTS

Table of Contents

List of Figures .................................................................................................................. v

List of Tables..................................................................................................................vii

Chapter 1: Product Overview.................................................... ....... ...... ....... ...... ....... ..... 1

Features and Benefits ........................................................................................................................1

Safety Precautions .............................................................................................................................3

Chapter 2: Installation ...................................... ...... ....... ...... ...... ....... ............................... 5

Getting Started................................................ ...... .............................................................................5

Supplied with the AutoView 2020/2030 switch...........................................................................5

Rack Mounting Your AutoView 2020/2030 Switch............................................................................6

Installing the AutoView 2020/2030 Switch........................................................................................6

Connecting Users...............................................................................................................................8

Cascading AutoView 2020/2030 Switches.........................................................................................8

Chapter 3: Operations ............................... ....... ...... ....... ...... ...... ....... ...... ....................... 11

iii

Viewing and Selecting Ports and Servers........................................................................................11

Navigating the OSCAR Interface........................................... ..... ...... ...............................................13

Connecting local virtual media ................................................................................................14

Configuring OSCAR Interface Menus.............................................................................................15

Assigning server names............................................................................................................17

Assigning device types..............................................................................................................17

Changing the display behavior.................................................................................................19

Selecting display language.......................................................................................................20

Controlling the status flag........................................................................................................ 20

Setting the keyboard country code............................................................................................21

Setting console security............................................................................................................22

Displaying Version Information ......................................................................................................24

Upgrading Your Firmware..............................................................................................................25

Scanning Your System......................................................................................................................26

Viewing the display configuration............................................................................................27

Viewing and disconnecting user connections...........................................................................28

Running System Diagnostics............................................................................................................28

iv AutoView 2020/2030 Install er/User Guide

Broadcasting to Servers.............................................................. ...... ...... .........................................30

Changing Your Switch Mode...........................................................................................................31

Appendices..................................................................................................................... 33

Appendix A: Flash Upgrades...........................................................................................................33

Appendix B: Technical Specifications.............................................................................................36

Appendix C: Technical Support.......................................................................................................38

Index................................................................................................................................ 39

LIST OF FIGURES

List of Figures

Figure 1.1: AutoView 2020 Switch....................................................................................................1

Figure 1.2: Example of an AutoView 2020/2030 Switch Configuration...........................................3

Figure 2.1: AutoView 2020/2030 Switch Horizontal Installation.....................................................6

Figure 2.2: Basic AutoView 2020/2030 Switch Configuration .........................................................7

Figure 2.3: AutoView 2020/2030 Switch Configuration with a Cascaded Switch..........................10

Figure 3.1: Example of a Main Dialog Box....................................................................................11

Figure 3.2: Setup Dialog Box..........................................................................................................16

Figure 3.3: Devices Dialog Box......................................................................................................18

Figure 3.4: Device Modify Dialog Box ...........................................................................................18

Figure 3.5: Menu Dialog Box..........................................................................................................19

Figure 3.6: Language Dialog Box...................................................................................................20

Figure 3.7: Keyboard Dialog Box...................................................................................................22

Figure 3.8: Version Dialog Box ......................................................................................................25

Figure 3.9: Upgrade Dialog Box.....................................................................................................25

Figure 3.10: Scan Dialog Box.........................................................................................................26

Figure 3.11: Commands Dialog Box...............................................................................................27

Figure 3.12: User Status Dialog Box..............................................................................................28

Figure 3.13: Diagnostics Dialog Box..............................................................................................29

Figure 3.14: Switch Dialog Box......................................................................................................31

Figure A.1: AVRIQ Status Dialog Box............................................................................................34

Figure A.2: AVRIQ Version Dialog Box .........................................................................................35

vi AutoView 2020/2030 Installer/User Guide

LIST OF TABLES

List of Tables

Table 3.1: OSCAR Interface Status Symbols................................................................................... 12

Table 3.2: OSCAR Interface Navigation Basics..............................................................................13

Table 3.3: Setup Features to Manage Routine Tasks for Your Servers...........................................15

Table 3.4: OSCAR Interface Status Flags.......................................................................................20

Table 3.5: Diagnostic Test Details ..................................................................................................29

Table B.1: Product Specifications .................................................... ...... .........................................36

vii

viii AutoView 2020/2030 Installer/User Guide

CHAPTER

Product Overvi ew

Features and Benefits

The multiuser, 16-port AutoView® 2020/2030 switch integrates Avocent field-proven analog keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for two simultaneous users and a patented, next-generation user interface. The AutoView 2020/2030 KVM switch features front panel USB and PS/2 ports that conveniently support all major server platforms.

On-screen management through the AutoView 202 0/2030 OSCAR provides easy system configuration and server selection.

The AutoView switch features virtual media support and both AVRIQ intelligent module and Integrated Access Cable (IAC) module capability. The AVRIQ module with CAT 5 design dramatically reduces cable clutter, while providing optimal resolution and video settings. The IAC module is designed to provide the same ease of use as the AVRIQ module at a reduced cost.

graphical user interface (GUI)

Figure 1.1: AutoView 2020 Switch

Virtual media

Virtual media capabilities allow you to connect USB-based media, such as a USB disk drive or memory device, to the front panel of the AutoView switch. Data can then be transferred between the target device and the USB media device connected to the AutoView switch. The AutoView 2030 switch is virtual media enabled, while the AutoView 2020 switch has the ability to be upgraded to support virtual media. Please visit www.avocent.com for more information.

2 AutoView 2020/2030 Installer/User Guide

AVRIQ intelligent module

AVRIQ modules allow direct KVM connectivity to servers in your AutoView switching system. Each AutoView 2020/2030 switch has 16 Avocent Rack Interface (ARI) ports for connecting AVRIQ modules. Utilizing an AVRIQ module, you can attach additional switches to expand your AutoView switching system. This flexibility allows you to add capacity as your data center grows.

The built-in memory of the AVRIQ module simplifies configu rati on by assigning and retaining unique server names and Electronic ID (EID) numbers for each attached server. Since configuration information is stored on the AVRIQ module, it functions seamlessly when connected to any server port. The AVRIQ module is powered directly from the server and provides Keep Alive functionality even if the AutoView switch is not powered.

IAC modules

IAC modules are RJ-45 style cables that provide a low cost alternative to AVRIQ modules. Available in three different lengths, IAC modules support PS/2 and USB connectivity.

Multiplatform support

The AVRIQ modules available with the AutoView 2020/2030 switch support PS/2, Sun™ and USB server environments. Using the OSCAR graphical user interface modules allows you to switch easily across platforms.

OSCAR graphical user interface

in conjunction with these

An AutoView 2020/2030 switch uses the OSCAR interface, which features intuitive menus to configure your switching system and select servers. Computers can be identified by unique name, EID or port number, allowing you to assign unique server names.

Security

The OSCAR interface allows you to protect your system with a screen saver password. After a user-defined time, the screen saver mode engages and access is prohibited until the appropriate password is entered to reactivate the system.

Operation modes

The OSCAR user interface provides co nve nient operation modes for easy system administration of the AutoView 2020/2030 switch. Thes e modes (Bro adcast, Scan, Switch and Share) allow you to manage your switching activities. Chapter 3 explains these modes in detail.

Video

The AutoView 2020/2030 switch provides optimal resolution for analog VGA, SVGA and XGA video. You can achieve resolutions of up to 1280 x 1024 depending upon the length of cable separating your switch and servers.

Chapter 1: Product Overview 3

Flash upgradable

Upgrade your AVRIQ modules at any time through the network port located on your AutoView 2020/2030 switch to ensure the AutoView switching system is always running the most current version available. See Appendix A for more information.

Cascading expansion

The AutoView 2020/2030 switch features an Avocent Console Interface (ACI) port that allows you to cascade between two AutoView switches using only a CAT 5 cable. This extra “cascade” of units allows you to attach up to 256 servers in one system. See Chapter 2 for more information.

AutoView 2020/2030 Switch

Legacy Switch (cascaded)

AVRIQ

Module

Figure 1.2: Example of an AutoView 2020/2030 Switch Configuration

Safety Precautions

Rack of Servers

Analog Connection

Critical Server

Analog Connection

AutoView 2020/2030 Switch

To avoid potential video and/or keyboard problems when using Avocent produc t s:

• Ιf the building has 3-phase AC power, ensure that the server and monitor are on the same

phase. For best results, they should be on the same circuit.

4 AutoView 2020/2030 Installer/User Guide

• Use only Avocent-supplied cable to connect servers and KVM switches. Avocent warranties

do not apply to damage resulting from user-supplied cable. To avoid potentially fatal shock hazard and possible damage to equipment, please observe the

following precautions:

• Do not use a 2-wire extension cord in any Avocent product configuration.

• Test AC outlets at the server and monitor for proper polarity and grounding.

• Use only with grounded outlets at both the server and monitor. When using a backup

Uninterruptible Power Supply (UPS), power the server, the monitor and the AutoView 2020/

2030 switch off the supply.

NOTE: The AC inlet is the main disconnect.

Rack mount safety considerations

• Elevated Ambient Temperature: If installed in a closed rack assembly, the operation

temperature of the rack environment may be greater than room ambient. Use care not to exceed

the rated maximum ambient temperature of the unit.

• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of

airflow required for safe operation of the equipment is not compromised.

• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous

condition is not achieved due to uneven mechanical loading.

• Circuit Overloading: Consideration should be given to the connection of the equipment to the

supply circuit and the effect that overloading of circuits might have on overcurrent protection

and supply wiring. Consider equipment nameplate ratings for maximum current.

• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay

particular attention to supply connections other than direct connections to the branch circuit

(for example, use of power strips).

CHAPTER

Installation

Getting Started

Before installing your AutoView 2020/2030 switch, refer to the following list to ensure you have all items that shipped with the switch as well as other items necessary for proper installation.

Supplied with the AutoView 2020/2030 switch

• Power cord

• One null modem serial cable

• Rack mounting kit

• AutoView 2020/2030 Quick Installation Guide

Additional items needed (one per attached server or switch)

• IAC module

• AVRIQ module and UTP cabling

• For virtual media support: DSAVIQ module (USB2 or USB2L) and UTP cabling

6 AutoView 2020/2030 Installer/User Guide

Figure 2.1: AutoView 2020/2030 Switch Horizontal Installation

Rack Mounting Your AutoView 2020/2030 Switch

CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure, causing

damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading begins. Mount components beginning at the bottom of the rack, then work to the top. Do not exceed your rack load rating.

To install the 1U switch mounting bracket:

1. Remove the first two screws on each side.

2. Line up the holes in the “long side” of the kit’s side brackets with the screw holes in the switch.

3. With a Phillips screwdriver, fasten the mounting brackets to the switch using two screws on

each side.

4. Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet so that the nut

is positioned on the inside of the rack.

NOTE: Nuts are not included with the rack mount kit.

5. Mount the switch assembly to the rack cabinet by matching the holes in the “short side” of

each bracket to an appropriate set of matching holes on your rack cabinet. Next, insert the

combination hex head screws through the slots in the bracket and the holes in the mounting

rail, then into the cage nuts or clip nuts.

Installing the AutoView 2020/2030 Switch

Plug the supplied power cord into the back of the switch and then into an appropriate power source. Figure 2.2 illustrates one possible configuratio n for your AutoView 2020/2030 switch. See the fol lowing detailed set of procedures to successfully install your switch.

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