Avocent 1000R, 2000R User Manual

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AutoView

1000R

AutoView

Installer/User Guide

2000R

INSTRUCTIONS

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

DANGEROUS VOLTAGE

This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

POWER ON

This symbol indicates the principal on/off switch is in the on position.

POWER OFF

This symbol indicates the principal on/off switch is in the off position.

PROTECTIVE GROUNDING TERMINAL

This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment.

AutoView® 1000R AutoView® 2000R

Installer/User Guide

Avocent, the Avocent logo, The Power of Being There, AutoView, AVWorks, Outlook and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.

USA Notification

Canadian Notification

Japanese Approvals

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.

Taiwanese Approvals

Agency Approvals

EN55022 Class A, EN55024, EN61000-3-3, FCC15 Class A, VCCI Class A, IEC950, EN60950, UL 1950/60950 third edition, CSA C22.2 No. 950, E-E011-02-2836 (A), CNS 13438

Table of Contents

Chapter 1: Product Overview

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2: Installation

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rack Mounting Your AutoView 1000R/2000R . . . 10

Installing the AutoView 1000R/2000R . . . . . . . . . . 11

Adding Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 3: Local Port Operation

Controlling Your System at the Local Port . . . . . . 19

Viewing and Selecting Ports and Servers . . . . . . . . 19

Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 22

Assigning Server or Serial Device Names . . . . . . . 23

Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . 25

Changing the Display Behavior . . . . . . . . . . . . . . . 26

Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 27

Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 29

Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Setting Console Security . . . . . . . . . . . . . . . . . . . . .32

Setting the Keyboard Country Code . . . . . . . . . . . . 34

Managing Server Tasks Using OSCAR . . . . . . . . .35

Viewing and Disconnecting User Connections . . .36

Running System Diagnostics . . . . . . . . . . . . . . . . . 37

Resetting Your PS/2 Keyboard and Mouse . . . . . . 39

Displaying Version Information . . . . . . . . . . . . . . . 40

Chapter 4: Terminal Operations

Configuring the Terminal Applications Menu . . . 45

Appendices

Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 49

Appendix B: Using AVRIQ-SRL Modules . . . . . . . 53

Appendix C: Unshielded Twisted Pair

(UTP) Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Appendix D: Technical Specifications . . . . . . . . . . 60

Appendix E: Sun Advanced Key Emulation . . . . . 62

Appendix F: Technical Support . . . . . . . . . . . . . . . 64

Product Overview

Contents

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 1: Product Overview 3

Chapter 1: Product Overview

Features and Benefits

The Avocent AutoView® 1000R and 2000R model switches combine analog and digital technology to provide flexible, centralized control of data center servers. This solution delivers secure digital access and flexible server management from anywhere at any time.

NOTE: Throughout the documentation you will see the word “ appliance” used generically to describe the AutoView 1000R/2000R switch.

The AutoView 1000R/2000R consists of a rack mountable keyboard, video and mouse ( KVM) switch configurable for analog (local) and digital (remote) connectivity. Each AutoView 1000R/2000R has 16 Avocent Rack Interface ( ARI) ports for connecting devices and operating over standard LAN connections. Access servers or serial devices across a 100BaseT Ethernet connection or directly through a local port on the AutoView 1000R/2000R for analog KVM connectivity and administration. Video resolutions through the local port can be up to 1600 x 1280 with an end-to-end cable length of up to 15 meters (50 feet). Remote users can achieve video resolution of up to 1280 x 1024 with a cable length of up to 10 meters (32 feet) between the AutoView 1000R/2000R and the server.

Number

AutoView 1000R

servers

Digital

users

Analog

user

LAN

AutoView 2000R

LAN

Figure 1.1: AutoView 1000R/2000R Model Comparison

AVRIQ and AVRIQ-SRL (serial) modules

The AVRIQ and AVRIQ-SRL (serial) modules with CAT 5 design dramatically reduce cable clutter, while providing optimal digital display resolution and video settings. The built-in memory of the AVRIQ simplifies configuration by assigning and retaining unique server names or Electronic ID ( EID) numbers for each attached server. This integrated intelligence enhances security and prevents unauthorized access to a server through module manipulation. The AVRIQ is powered directly from the server and provides Keep Alive functionality even if the AutoView 1000R/2000R is not powered.

4 AutoView 1000R/ AutoView 2000R Installer/User Guide

The AVRIQ-SRL (serial) module is a DCE device that provides the primary interface between a serial device and the AutoView 1000R/2000R appliance. It provides VT100 terminal emulation, break suppression and port history in a convenient module format. The AVRIQ-SRL is compatible with the ARI ports of the AutoView 1000R/2000R appliance. See Appendix B for more information on the AVRIQ-SRL module.

Access via network connection

No special software or drivers are required on the attached computers. Remote users access the AutoView 1000R/2000R and all attached systems via Ethernet from a PC running AVWorks

™

. This software resides on the user’s PC only. User PCs can be located anywhere a valid network connection exists. The AutoView 1000R/2000R can be configured on a separate network from your data network, allowing access to your servers even if your applications network is down.

Point and click control with AVWorks software

The AVWorks software is a cross-platform management application that allows you to view and control the AutoView 1000R/2000R and all attached servers. The AVWorks software provides secure authentication, data transfers and username/ password storage. By utilizing a browser interface for navigation with an intuitive split-screen interface, this software provides you with a single point of access for your entire system. From here, you can manage the AutoView 1000R/2000R, install a new AutoView 1000R/2000R or launch a video session to a system server. Multiple servers can be accessed by one user; each additional computer’s video will appear in a separate program window.

NOTE: Throughout the documentation and AVWorks user interface, you will see the word “ appliance” used generically to describe the AutoView 1000R/2000R sw itch .

Chapter 1: Product Overview 5

AVRIQ

Modules

Rack

AVRIQ

Modules

Rack of Servers

Analog Connection

of Servers

Critical Server

AutoView 2000R

IP Connections

Figure 1.2: Example AutoView 2000R Configuration

Safety Precautions

To avoid potential video and/or keyboard problems when using Avocent products:

• If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on the same circuit.

To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions:

• Do not use a 2-wire extension cord in any Avocent product conﬁ guration.

• Test AC outlets at the computer and monitor for proper polarity and grounding.

• Use only with grounded outlets at both the computer and monitor. When

using a backup Uninterruptible Power Supply (UPS), power the computer, the monitor and the appliance off the supply.

NOTE: The AC inlet is the main disconnect.

6 AutoView 1000R/ AutoView 2000R Installer/User Guide

Rack mount safety considerations

• Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the appliance.

• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of airﬂ ow required for safe operation of the equipment is not compromised.

• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

• Circuit Overloading: Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings for maximum current.

• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips).

UTP cables

The AutoView 1000R/2000R will function correctly with any combination of CAT 5, CAT 5e and CAT 6 cables.

NOTE: Throughout this manual, the generic term “CAT 5” refers to any CAT cable used by the AutoView 1000R/2000R appliance.

Installation

Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rack Mounting Your AutoView 1000R/2000R . . . 10

Installing the AutoView 1000R/2000R . . . . . . . . . . 11

Adding Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 2: Installation 9

Chapter 2: Installation

The AutoView 1000R/2000R appliance requires that the AVWorks software be installed prior to use. AVWorks software allows you to view and control a server attached to the AutoView 1000R/2000R appliance, configure and maintain the system and prevent unauthorized access to the appliance via IP connection.

NOTE: The local port does not require the AVWorks software for operation. The local port uses the On-Screen Conﬁ guration and Activity Reporting interface (OSCAR®). For more information, see Chapter 3.

The AutoView 1000R/2000R appliance uses Ethernet networking infrastructure and TCP/IP protocol to transmit keyboard, video and mouse information between operators and connected computers. Although 10BaseT Ethernet may be used, a dedicated, switched 100BaseT network provides improved performance.

Getting Started

Before installing your AutoView 1000R/2000R appliance, refer to the following lists to ensure you have all items that shipped with the appliance as well as other items necessary for proper installation.

Supplied with the AutoView 1000R/2000R

The following items are supplied with your appliance:

• AutoView 1000R or AutoView 2000R appliance

• Power cord

• Rack mounting kit

• One straight-through null modem serial cable

• AutoView 1000R/2000R Installer/User Guide

• AVWorks Installer/User Guide

• AVWorks CD

• AutoView 1000R/2000R and AVWorks Quick Installation Guide

Additional items needed

The following are additional items needed to use your appliance:

• One AVRIQ per attached server or switch

• One AVRIQ-SRL per attached serial device

• One CAT 5 patch cable per server or serial device (4-pair UTP, up to 10 meters)

10 AutoView 1000R/ AutoView 2000R Installer/User Guide

Setting up your network

The AutoView 1000R/2000R appliance uses IP addresses to uniquely identify the appliances and the computers running AVWorks software. The AutoView appliance supports both BootP (a subset of DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each appliance and that they remain static while the appliances are connected to the network.

Rack Mounting Your AutoView 1000R/2000R

Your AutoView 1000R/2000R appliance ships with rack mounting brackets for easy integration into your rack. Before installing the appliance and other components in the rack cabinet (if not already installed), stabilize the rack in a permanent location. Install your equipment starting at the bottom of the rack cabinet, then work to the top. Avoid uneven loading or overloading of rack cabinets.

To install the 1U switch mounting bracket:

1. Line up the holes in the “long side” of the kit’s side brackets with the screw holes in the switch.

2. With a Phillips screwdriver, fasten the mounting brackets to the switch using two 8/32 ” x 1//2 ” pan head screws on each side.

3. Attach the four cage nuts or clip nuts to the rack mounting ﬂ ange of the rack cabinet so that the nuts are positioned on the inside of the rack.

4. Mount the switch assembly to the rack cabinet by matching the holes in the “short side” of each bracket to an appropriate set of matching holes on your rack cabinet. Next, insert the combination hex head screws through the slots in the bracket and the holes in the mounting rail, then into the

cage nuts or clip nuts.

Figure 2.1: AutoView 1000R/2000R Horizontal Installation

Chapter 2: Installation 11

Installing the AutoView 1000R/2000R

Figure 2.2 illustrates one possible configuration for your AutoView 1000R/ 2000R appliance. Follow the detailed set of procedures following Figure 2.2 to successfully install your appliance.

Network

One user for the AutoView 1000R

or two users for the AutoView 2000R

Conﬁ guration Port

for updating

ﬁ rmware

LAN

AutoView1000R/2000R Appliance

1357 9111315 2468 10121416

KVM

ARI Ports 1-16

Connections

Power

Cord

CAT 5 Cable

Servers 2-16

Local User

AVRIQ Module

PS/2, USB, Sun and serial modules

are available

Figure 2.2: Basic AutoView 1000R/2000R Configuration

Remote User

Server 1

12 AutoView 1000R/ AutoView 2000R Installer/User Guide

CAUTION: To reduce the risk of electric shock or damage to your equipment -

- Do not disable the power cord grounding plug. The grounding plug is an important

safety feature.

- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.

- Disconnect the power from the appliance by unplugging the power cord from either the

electrical outlet or the appliance.

To install the AutoView 1000R/2000R hardware:

1. Connect a terminal or PC running terminal emulation software (such as HyperTerminal appliance using an RS-232 DB9 null modem cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity and no ﬂ ow control.

2. Plug the supplied power cord into the back of the appliance and then into an appropriate power source.

3. When you turn on the power, the Power indicator on the front of the appliance will blink for 30 seconds while performing a self-test. Approximately 10 seconds after it stops blinking, press the Enter key to access the main menu.

)to the conﬁ guration port on the back panel of the

To conﬁ gure the AutoView 1000R/2000R hardware:

1. You will see the Terminal Applications menu with six options. Select option 1, Network Conﬁ guration.

Figure 2.3: Network Configuration Menu

Chapter 2: Installation 13

2. Select option 1 from the Network Conﬁ guration menu to set your network speed. When possible, you should set your connection manually without relying on the auto negotiate feature. Once you enter your selection, you will be returned to the Network Conﬁ guration menu.

3. Select option 2 and specify if you are using a static or BootP IP address. Use a static IP address for ease of conﬁ guration. If you are using a BootP address, please conﬁ gure your BootP server to provide an IP address to the appliance, skip step 4 and continue to the next procedure.

4. Select options 3-5 from the Terminal Applications menu, in turn, to ﬁ nish conﬁ guring your appliance for IP address, netmask and default gateway.

Once this is completed, type a Ø to return to the main menu.

To adjust the mouse acceleration:

Before a server can be connected to the AutoView 1000R/2000R, an adjustment to mouse acceleration must be made. Use the default Microsoft

Windows

PS/2 mouse driver for all Microsoft Windows systems attached to the appliance.

For Microsoft Windows NT

(using default drivers):

1. From the desktop, select Start - Settings - Control Panel - Mouse. The Mouse Properties dialog box will appear.

2. Click on the Motion tab.

3. Set the Pointer speed to Slow. You will need to set this for any Windows NT user account that will be accessing the Windows NT system through the appliance.

4. Set Acceleration to None for mouse sync.

For Microsoft Windows 2000/Windows XP (using default drivers):

1. From the desktop, select Start -Settings -Control Panel -Mouse. The Mouse Properties dialog box will appear.

2. Click on the Motion tab.

3. Set the speed setting to the default of 50%.

4. If you are using Windows 2000, click the Mouse tab and set Acceleration to None for mouse sync.

-orIf you are using Windows XP, click the Pointer Options tab and check the Enhance pointer precision checkbox.

14 AutoView 1000R/ AutoView 2000R Installer/User Guide

To connect an AVRIQ module to each server:

1. Locate the AVRIQ modules for your AutoView 1000R/2000R appliance.

2. Attach the appropriately color-coded ends to the keyboard (violet), monitor (blue) and mouse (green) ports on the ﬁ rst server you will be connecting to the appliance.

3. Attach one end of the CAT 5 cabling that will run between your AVRIQ and AutoView 1000R/2000R appliance to the RJ-45 connector on the AVRIQ module.

4. Connect the other end of the CAT 5 cable to the desired ARI port on the back of your AutoView 1000R/2000R appliance.

5. Repeat steps 2-4 for all servers you wish to attach.

NOTE: When connecting a Sun AVRIQ module, you must use a multi-sync monitor to accommodate Sun computers that support both VGA and sync-on-green or composite sync. See Appendix B for more information on the AVRIQ-SRL module.

To connect serial devices to the AutoView 1000R/2000R appliance:

1. Locate an AVRIQ-SRL module.

2. Attach the AVRIQ-SRL 9-pin serial connector to the serial port of the device to be connected to your AutoView 1000R/2000R appliance.

3. Attach one end of the CAT 5 cable to the RJ-45 connector on the AVRIQSRL module. Connect the other end of the CAT 5 cable to the desired ARI port on the back of your AutoView 1000R/2000R appliance.

NOTE: The AVRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.

4. Connect the power supply to the power connector on your AVRIQ-SRL. The cable expander can be used to power up to four AVRIQ-SRL modules from a single power supply.

5. Connect the AVRIQ-SRL power supply to an appropriate AC wall outlet. Power up your serial device.

To connect an AVRIQ-PEM:

1. Locate the AVRIQ-PEM module.

2. Attach one end of a CAT 5 cable to the IN port on the AVRIQ-PEM module.

3. Connect the other end of the CAT 5 cable to the desired ARI port on the back of your AutoView 1000R/2000R appliance.

4. Attach one end of another CAT 5 cable to one of the eight ports on the AVRIQ-PEM module.

Chapter 2: Installation 15

5. Connect the other end of the CAT 5 cable to the appropriate AVRIQ module for the server you want to connect to the appliance.

6. Repeat steps 4-5 for all servers you wish to attach. Up to eight servers may be attached to the AutoView 1000R/2000R appliance through the AVRIQ-PEM module.

NOTE: When a server is connected using an AVRIQ-PEM and is in use, other servers connected through that AVRIQ-PEM cannot be accessed by other users.

Adding a legacy KVM switch

You can add your legacy switches to the AutoView 1000R/2000R appliance for better integration into your existing configuration. In a cascaded system, each ARI port will accommodate up to 24 servers.

Legacy Switch Support

Legacy Product Model Numbers

OutLook AutoView AV200-4, AV200-8, AV400-4, AV400-8, AV416, AV424

ES 140ES, 180ES, 280ES, 1160ES, 2160ES, 4160ES

AutoView 1000R

Appliance

KVM Connections

AVRIQ

Power

Cord

Local User

Figure 2.4: AutoView 1000R Configuration with a Legacy KVM Switch

Module

Outlook ES Switch

CAT 5 Cable

Server 1 Server 1

PS/2, USB, Sun and

Serial are available

AVRIQ Module

AutoView

200/400

Switch

16 AutoView 1000R/ AutoView 2000R Installer/User Guide

To add a legacy KVM switch:

1. Mount the legacy switch into your rack cabinet. Locate a length of CAT 5 cabling to connect your appliance to the AVRIQ for your legacy switch.

2. Attach one end of the CAT 5 cabling to the RJ-45 connector on the AVRIQ.

3. Connect the other end of the CAT 5 cable to a port on the back of your AutoView 1000R/2000R.

4. Attach the keyboard, monitor and mouse connectors of the AVRIQ to a user port on your legacy cascade switch.

5. Connect the servers to your Avocent cascade switch according to the instructions included with the device.

6. Power cycle the legacy switch to enable the cascade code.

7. Repeat steps 2-5 for all cascade switches you want to attach to your appliance.

To connect the network and turn on your AutoView 1000R/2000R:

1. Connect your network cable from the LAN port on the rear of the AutoView 1000R/2000R appliance to your network.

2. The components in the AutoView 1000R/2000R system may be turned on in any order. However, since the AVRIQ modules are powered by the servers, turn on the servers ﬁ rst and then turn on all attached systems for the most efﬁ cient startup.

Adding Servers

While you can configure the entire AutoView 1000R/2000R system through either the OSCAR or AVWorks interfaces, we recommend first adding server names to OSCAR at the local analog station prior to adding or discovering the appliance in AVWorks at the remote digital station.

To add server names:

1. Launch OSCAR at the local analog station and input all server names. You can also customize OSCAR as well as access the AutoView 1000R/2000R from the local analog station. See Chapter 3 for detailed instructions on

OSCAR setup and conﬁ guration.

2. After you install AVWorks on each remote digital station, launch AVWorks and click Add New Appliance to add the new AutoView 1000R/2000R. The server names you entered in OSCAR will now display in AVWorks for all servers/AVRIQ modules that are powered up and online. AVRIQ modules that are ofﬂ ine can be added later using the resync feature. See the

AVWorks Installer/User Guide that ships with your appliance.

Local Port Operation

Contents

Controlling Your System at the Local Port . . . . . . 19

Viewing and Selecting Ports and Servers . . . . . . . . 19

Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 22

Assigning Server or Serial Device Names . . . . . . . 23

Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . 25

Changing the Display Behavior . . . . . . . . . . . . . . . 26

Controlling the Status Flag . . . . . . . . . . . . . . . . . . . 27

Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 29

Using Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Setting Console Security . . . . . . . . . . . . . . . . . . . . .32

Setting the Keyboard Country Code . . . . . . . . . . . . 34

Managing Server Tasks Using OSCAR . . . . . . . . .35

Viewing and Disconnecting User Connections . . .36

Running System Diagnostics . . . . . . . . . . . . . . . . . 37

Resetting Your PS/2 Keyboard and Mouse . . . . . . 39

Displaying Version Information . . . . . . . . . . . . . . . 40

Chapter 3: Local Port Operation 19

Chapter 3: Local Port Operation

Controlling Your System at the Local Port

The AutoView 1000R/2000R includes a local port on the back of the appliance that allows you to connect a monitor and a PS/2 keyboard and mouse for direct local access. The appliance uses OSCAR, Avocent’s On-Screen Configuration and Activity Reporting interface, which utilizes intuitive menus to configure your system and select computers.

NOTE: Acceleration must be set to None for mouse sync on servers. See Installing the AutoView 1000R/2000R in Chapter 2 for more information.

Viewing and Selecting Ports and Servers

Use the OSCAR Main dialog box to view, configure and control servers in the AutoView 1000R/2000R system. You may view your servers by name, port or by the unique Electronic ID number ( EID) embedded in each AVRIQ. You will see an OSCAR-generated port list by default when you first launch OSCAR.

The Port column indicates the ARI port to which a server is connected. If you connect a legacy KVM switch to the appliance, the port numbering displays the ARI port first, then the switch port to which the server is connected. For example, in Figure 3.1, all the servers except Darrell, Ebert and Edmond are connected to legacy switches.

To access the Main dialog box:

Press Print Screen to launch OSCAR. The Main dialog box appears.

Figure 3.1: Example of Configured Main Dialog Box

NOTE: You can also press the Control key twice within one second to launch OSCAR. You can use this key sequence in any place you see Print Screen throughout this installer/ user guide.

20 AutoView 1000R/ AutoView 2000R Installer/User Guide

Viewing the status of your appliance

The status of the servers in your system is indicated in the right columns of the Main dialog box. The following table describes the status symbols.

OSCAR Status Symbols

Symbol Description

(green circle) Server connected, powered up and the AVRIQ is online. Connected server is powered down or is not operating properly an d the

AVRIQ is ofﬂ ine.

Connected switch is online. Connected switch is ofﬂ ine or is not operating properly. (yellow circle) The designated AVRIQ is being upgraded. When this symbol

displays, do not cycle power to the appliance or connected servers and do not disconnect AVRIQ modules.

inoperable and require the AVRIQ to be returned to the factory for repair.

(green letter) The AVRIQ is being accessed by the indicated user channel, which

displays in the monitor icon. The local user letter may change, depending on the availability of a video channel.

Doing so may render the module permanently

(black letter) AVRIQ is blocked by the indicated user channel. For instance, in

Figure 3.1, user B is viewing Forester, but is blocking access to Acton, Barrett and Edie which are connected to the same AVRIQ chain.

Selecting servers

Use the Main dialog box to select servers. When you select a server, the appliance

reconfigures the keyboard and mouse to the proper settings for that server.

To select servers:

Double-click the server name, EID or port number.

-or-

If the display order of your server list is by port (Port button is depressed), type

the port number and press Enter.

-or-

If the display order of your server list is by name or EID number (Name or EID

button is depressed), type the first few characters of the name of the server or

the EID number to establish it as unique and press Enter.

Chapter 3: Local Port Operation 21

To select the previous server:

Press Print Screen and then Backspace. This key combination toggles you between the previous and current connections.

To disengage the user from a server:

Press Print Screen and then Alt+Ø. This leaves the user in a free state, with no server selected. The status flag on your desktop displays Free.

Soft switching

Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number. If you have set a Screen Delay Time and you press the key sequences before that time has elapsed, OSCAR will not display.

To conﬁ gure servers for soft switching:

1. Press Print Screen to launch OSCAR. The Main dialog box appears.

2. Click Setup - Menu. The Menu dialog box appears.

3. For Screen Delay Time, type the number of seconds of delay desired before the Main dialog box is displayed after Print Screen is pressed.

4. Click OK.

To soft switch to a server:

1. To select a server, press Print Screen. If the display order of your server list is by port (Port button is depressed), type the port number and press Enter.

-orIf the display order of your server list is by name or EID number (Name or EID button is depressed), type the ﬁ rst few characters of the name of the

server or the EID number to establish it as unique and press Enter.

2. To switch back to the previous server, press Print Screen then Backspace.

Navigating OSCAR

This table describes how to navigate OSCAR using the keyboard and mouse.

OSCAR Navigation Basics

This Keystroke Does This Print Screen Opens OSCAR. Press Print Screen twice to send the Print

Screen keystroke to the currently selected AVRIQ module.

F1 Opens the Help screen for the current dialog box.

22 AutoView 1000R/ AutoView 2000R Installer/User Guide

OSCAR Navigation Basics (continued)

This Keystroke Does This Escape Closes the current dialog box without saving changes and returns

to the previous one. If the Main dialog box is displayed, pressing Escape closes OSCAR and displays a status ﬂ ag if status ﬂ ags are enabled. See Controlling the Status Flag in this chapter for more information. In a message box, it closes the pop-up box and returns to the current dialog box.

Alt Opens dialog boxes, selects or checks options and executes

actions when used with underlined or other designated letters.

Alt+X Closes the current dialog box and returns to the previous one. Alt+O Selects the OK button, then returns to the previous dialog box. Single-click, Enter In a text box, it selects the text for editing and enables the Left

and Right Arrow keys to move the cursor. Press Enter again to quit the edit mode.

Enter Completes a switch in the Main dialog box and exits OSCAR. Print Screen, Backspace Toggles back to previous selection. Print Screen, Alt+Ø

immediately disengages user from a server; no server is selected. Status ﬂ ag displays Free. (This only applies to the Ø on the keyboard and not the keypad.)

Print Screen, Pause Immediately turns on screen saver mode and prevents access to that

speciﬁ c console, if it is password protected.

Up/Down Arrows Moves the cursor from line to line in lists. Right/Left Arrows Moves the cursor between columns. When editing a text box,

these keys move the cursor within the column.

Page Up/Page Down Pages up and down through Name and Port lists and Help pages. Home/End Moves the cursor to the top or bottom of a list. Backspace Erases characters in a text box. Delete Deletes current selection in the scan list or characters in a text box. Shift-Del Deletes from the current selection to the end of the list when

editing a scan list.

Numbers Type from the keyboard or keypad. Caps Lock Disabled. Use the Shift key to change case.

Configuring OSCAR

You can configure your AutoView 1000R/2000R system from the Setup menu within OSCAR. Select the Names button when initially setting up your appliance to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu.

Chapter 3: Local Port Operation 23

Setup Features to Conﬁ gure OSCAR

Feature Purpose

Menu Change the server listing between numerically by port or EID number and

alphabetically by name Change the Screen Delay Time before OSCAR displays after pressing Print Screen Flag Change display, timing, color or location of the status ﬂ ag Broadcast Simultaneously send mouse movements and keystrokes to multiple servers Scan Set up a custom scan pattern for up to 16 servers Security Set passwords to restrict server access Enable the screen saver Keyboard Set the keyboard country code to send to Sun servers Devices Identify the appropriate number of ports on an attached cascade switch Names Identify servers by unique names

To access the Setup menu:

1. Press Print Screen to launch OSCAR. The Main dialog box appears.

2. Click Setup. The Setup dialog box appears.

Figure 3.2: Setup Dialog Box

Assigning Server or Serial Device Names

Use the Names dialog box to identify individual servers or serial devices by name rather than by port number. The Names list is always sorted by port order. You can toggle between displaying the name or the EID number of each AVRIQ. Names are stored in the AVRIQ, so even if you move the module/ server/serial device to another ARI port, the name and configuration will be recognized by the appliance.

NOTE: If a server or serial device is turned off, its respective AVRIQ will not appear in the Names list.

24 AutoView 1000R/ AutoView 2000R Installer/User Guide

To access the Names dialog box:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Setup - Names. The Names dialog box appears.

Figure 3.3: Names Dialog Box

NOTE: If new AVRIQ modules are discovered by the AutoView 1000R/2000R, the on-screen list

will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.

To assign names to servers or serial devices:

1. In the Names dialog box, select a server or serial device name or port number and click Modify. The Name Modify dialog box appears.

Figure 3.4: Name Modify Dialog Box

2. Type a name in the New Name box. Names of servers or serial devices may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen.

3. Click OK to transfer the new name to the Names dialog box. Your selection is not saved until you click OK in the Names dialog box.

4. Repeat steps 1-3 for each server or serial device in the system.

Chapter 3: Local Port Operation 25

5. Click OK in the Names dialog box to save your changes.

-orClick X or press Escape to exit the dialog box without saving changes.

NOTE: If an AVRIQ has not been assigned a name, a combination of the EID and port is used as the default name.

Assigning Device Types

While the appliance automatically discovers cascade switches attached to your appliance, you will need to specify the number of ports on the cascade switch through the Devices dialog box. You will see an Sw-24 appear in the Type category for the cascade switch. Select the switch from the list and the Modify button appears, allowing you to assign the appropriate number of ports to it.

To access the Devices dialog box:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Setup - Devices. The Devices dialog box appears.

NOTE: The Modify button will only be available if a conﬁ gurable switch is selected.

Figure 3.5: Devices Dialog Box

When the AutoView 1000R/2000R appliance discovers a cascade switch, you will notice the numbering format change from being an ARI port only to [ARI port]-[switch port] to accommodate each server under that switch.

For example, if a switch is connected to ARI port 6, each server connected to it would be numbered sequentially. The server using ARI port 6, switch port 1 would be 06-01, the server using ARI port 6, switch port 2 would be 06-02, and so on.

26 AutoView 1000R/ AutoView 2000R Installer/User Guide

To assign a device type:

1. In the Devices dialog box, select the desired port number.

2. Click Modify. The Device Modify dialog box appears.

Figure 3.6: Device Modify Dialog Box

3. Choose the number of ports supported by your switch and click OK.

4. Repeat steps 1–3 for each port requiring a device type to be assigned.

5. Click OK in the Devices dialog box to save settings.

NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box.

Changing the Display Behavior

Use the Menu dialog box to change the display order of servers and set a Screen Delay Time for OSCAR. The display order setting alters how servers will display in several screens including the Main, Devices and Broadcast dialog boxes.

To access the Menu dialog box:

1. Press Print Screen to launch OSCAR. The Main dialog box appears.

2. Click Setup - Menu in the Main dialog box. The Menu dialog box appears.

Figure 3.7: Menu Dialog Box

Chapter 3: Local Port Operation 27

To choose the default display order of servers:

1. Select Name to display servers alphabetically by name.

-orSelect EID to display servers numerically by EID number.

-orSelect Port to display servers numerically by port number.

2. Click OK.

To set a Screen Delay Time for OSCAR:

1. Type in the number of seconds (Ø-9) to delay OSCAR display after you press Print Screen. Entering Ø will instantly launch OSCAR with no delay.

2. Click OK.

Setting a Screen Delay Time allows you to complete a soft switch without OSCAR displaying. To perform a soft switch, see Soft switching in this chapter.

Controlling the Status Flag

The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port. Use the Flag dialog box to configure the flag to display by server name or EID number, or to change the flag color, opacity, display time and location on the desktop.

OSCAR Status Flags

Flag Description

Flag type by name Flag type by EID number Flag indicating that the user has been disconnected from all systems Flag indicating that broadcast mode is enabled

To access the Flag dialog box:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Setup - Flag. The Flag dialog box appears.

28 AutoView 1000R/ AutoView 2000R Installer/User Guide

Figure 3.8: Flag Dialog Box

To determine how the status ﬂ ag is displayed:

1. Select Name or EID to determine what information will be displayed.

2. Select Displayed to show the ﬂ ag all the time or select Timed to display the ﬂ ag for only ﬁ ve seconds after switching.

3. Select a ﬂ ag color in Display Color. The following ﬂ ag colors are available:

• Flag 1 - Grey ﬂ ag with black text

• Flag 2 - White ﬂ ag with red text

• Flag 3 - White ﬂ ag with blue text

• Flag 4 - White ﬂ ag with violet text

4. In Display mode, select Opaque for a solid color ﬂ ag or select Transparent to see the desktop through the ﬂ ag.

5. To position the status ﬂ ag on the desktop:

a. Click Set Position to gain access to the Position Flag screen. b. Left-click on the title bar and drag to the desired location. c. Right-click to return to the Flag dialog box.

Figure 3.9: Position Flag

NOTE: Changes made to the ﬂ ag position are not saved until you click OK in the Flag dialo g box.

6. Click OK to save settings.

-orClick X to exit without saving changes.

Chapter 3: Local Port Operation 29

Broadcasting to Servers

The local user can simultaneously control multiple servers in a system, to ensure that all selected servers receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently.

NOTE: You can broadcast to as many as 16 servers at a time, one server per ARI port.

To access the Broadcast dialog box:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Setup - Broadcast. The Broadcast dialog box appears.

Figure 3.10: Broadcast Dialog Box

NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving

a broadcast to interpret keystrokes identically. Speciﬁ cally, the Caps Lock and Num Lock modes must be the same on all keyboards. While the appliance attempts to send keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay the transmission.

NOTE: Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have identical mouse drivers, desktops (such as identically placed icons) and video resolutions. In addition, the mouse must be in exactly the same place on all screens. Because these conditions are extremely difﬁ cult to achieve, broadcasting mouse movements to multiple systems may have unpredictable results.

To broadcast to selected servers:

1. From the Broadcast dialog box, select the mouse and/or keyboard checkboxes for the servers that are to receive the broadcast commands.

-orPress the Up or Down Arrow keys to move the cursor to the target server. Then press Alt+K to select the keyboard checkbox and/or Alt+M to select the mouse checkbox. Repeat for additional servers.

2. Click OK to save the settings and return to the Setup dialog box. Click X or press Escape to return to the Main dialog box.

3. Click Commands. The Commands dialog box appears.

30 AutoView 1000R/ AutoView 2000R Installer/User Guide

4. Click the Broadcast Enable checkbox to activate broadcasting.

5. From the user station, type the information and/or perform the mouse movements you want to broadcast.

To turn broadcasting off:

From the Commands dialog box, clear the Broadcast Enable checkbox.

Using Scan Mode

In scan mode, the appliance automatically scans from port to port ( server to server). You can select up to 16 servers from a list of all servers attached to your appliance. You can display the list by either the server’s name or EID number by pressing the appropriate button.

NOTE: Scanning is only available to the local user.

To add servers to the scan list:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Setup - Scan. The Scan dialog box appears.

Figure 3.11: Scan Dialog Box

3. The dialog box contains a listing of all servers attached to your appliance. Click the checkbox next to the servers you wish to scan.

-orDouble-click on a server’s name or port.

-orPress Alt and the number of the server you wish to scan. You can select up to 16 servers.

4. In the Scan Time box, type the number of seconds (from 3-99) of desired time before the scan moves to the next server in the sequence.

5. Click OK.

Chapter 3: Local Port Operation 31

To remove a server from the scan list:

1. In the Scan dialog box, deselect the checkbox next to the server to be removed.

-orDouble-click on the server’s name or port.

-orClick the Clear button to remove all servers from the scan list.

2. Click OK.

To start the scan mode:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Commands. The Commands dialog box appears.

Figure 3.12: Commands Dialog Box

3. Select Scan Enable in the Commands dialog box.

4. Click X to close the Commands dialog box.

NOTE: Scanning will begin as soon as the scan button is checked.

To cancel scan mode:

1. Select a server if OSCAR is open.

-orMove the mouse or press any key on the keyboard if OSCAR is not open. Scanning will stop at the currently selected server.

-orIf OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Commands. The Commands dialog box appears.

3. Clear Scan Enable.

32 AutoView 1000R/ AutoView 2000R Installer/User Guide

Setting Console Security

OSCAR enables you to set security on your local port console. You can establish a screen saver mode that engages after your console remains unused for a specified Inactivity Time. Once engaged, your console will remain locked until you press any key or move the mouse. You will then need to type in your password to continue.

Use the Security dialog box to lock your console with password protection, set or change your password and enable the screen saver.

NOTE: If a password has been previously set, you will have to enter the password before you can access the Security dialog box.

To access the Security dialog box:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Setup - Security. The Security dialog box appears.

Figure 3.13: Security Dialog Box

To set or change the password:

1. Single-click and press Enter or double-click in the New text box.

2. Type the new password in the New text box and press Enter. Passwords must contain both alpha and numeric characters, are case sensitive and may be up to 1 2 characters long. Legal characters are: A-Z, a-z, Ø-9, space and hyphen.

3. In the Repeat box, type the password again and press Enter.

4. Click OK to change your password, and then close the dialog box.

NOTE: If you should lose or forget your password, yo u will need to return your switch to have it reset to the factory default settings. See Appendix F: Technical Support for contact information.

To password protect your console:

1. Set your password as described in the previous procedure.

2. Select Enable Screen Saver.

Chapter 3: Local Port Operation 33

3. Type the number of minutes for Inactivity Time (from 1-99) to delay activation of password protection and the screen saver feature.

4. For Mode, select Energy if your monitor is E

NERGY STAR

compliant;

otherwise select Screen.

CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with E

NERGY STAR

5. (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box.

6. Click OK.

To log in to your console:

1. Press any key or move the mouse.

2. The Password dialog box appears. Type your password, then click OK.

3. The Main dialog box appears if the password was entered properly.

To remove password protection from your console:

1. From the Main dialog box, click Setup - Security; the Password dialog box appears. Type your password, then click OK.

2. In the Security dialog box, single-click and press Enter or double-click in the New box. Leave the box blank. Press Enter.

3. Single-click and press Enter or double-click in the Repeat box. Leave the box blank. Press Enter.

4. Click OK to eliminate your password.

To enable the screen saver mode with no password protection:

1. If your console does not require a password to gain access to the Security dialog box, proceed to step 2.

-orIf your console is password protected, see the previous procedure, then go to step 2.

2. Select Enable Screen Saver.

3. Type the number of minutes for Inactivity Time (from 1–99) to delay activation of the screen saver.

4. Choose Energy if your monitor is E

NERGY STAR

compliant; ot herwise

select Screen.

34 AutoView 1000R/ AutoView 2000R Installer/User Guide

CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with ENERGY STAR®.

5. (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box.

6. Click OK.

NOTE: Activation of the screen saver mode disconnects the user from a server; no server is selected. The status ﬂ ag displays Free.

To exit the screen saver mode:

Press any key or move your mouse. The Main dialog box appears and any previous server connection will be restored.

To turn off the screen saver:

1. In the Security dialog box, clear Enable Screen Saver.

2. Click OK.

To immediately turn on the screen saver:

Press Print Screen, then press Pause.

Setting the Keyboard Country Code

NOTE: Using the keyboard code that supports a language different from that of your AutoView

1000R/2000R ﬁ rmware will cause incorrect keyboard mapping.

Sun servers may use key mappings for non-US keyboards. By default, AutoView 1000R/2000R appliances send the US keyboard country code to Sun and USB modules attached to servers, and the code is applied to the servers when they are powered up or rebooted. Codes are then stored in the AVRIQ modules.

Issues may arise when you use the US keyboard country code with a keyboard of another country. For example, the Z key on a US keyboard is in the same location as the Y key on a German keyboard. Sun servers will interpret pressing the Y key on a German keyboard as the Z key when the US keyboard country code is used.

The Keyboard command enables you to send a different keyboard country code than the default US setting. The specified country code is sent to all servers attached to the AutoView 1000R/2000R appliances when they are powered up or rebooted, and the new code is stored in the AVRIQ modules.

NOTE: If an AVRIQ module is moved to a different server, the keyboard country code will need to be reset.

Chapter 3: Local Port Operation 35

See Appendix E for information on emulating certain Sun keys using a PS/2 keyboard and special considerations for Japanese and Korean Sun USB keyboards.

NOTE: Only local users can view or change keyboard country code settings.

To set the keyboard country code for Sun servers:

1. If OSCAR is not activated, press Print Screen. The Main dialog box will appear.

2. Click Setup - Keyboard. The Keyboard dialog box appears.

Figure 3.14: Keyboard Dialog Box

3. Select a country code and click OK.

4. Reboot the Sun servers. After rebooting, each Sun server will request the country code setting stored in the AVRIQ modules.

NOTE: If you wish to reboot the servers by power-cycling them, you must wait 90 seconds before rebooting. A soft reboot may be performed without waiting 90 seconds.

Managing Server Tasks Using OSCAR

You can manage your AutoView 1000R/2000R system from the Commands menu within OSCAR including engaging the scan and broadcast modes, managing user connections, running diagnostics and updating your firmware.

Commands to Manage Routine Tasks for Your Servers

Feature Purpose

Broadcast Enable Begin broadcasting to your servers. Conﬁ gure a server list for

broadcasting under the Setup dialog box.

Scan Enable Begin scanning your servers. Set up a server list for scanning in the

Setup dialog box.

User Status View and disconnect users.

36 AutoView 1000R/ AutoView 2000R Installer/User Guide

Commands to Manage Routine Tasks for Your Servers (continued)

Feature Purpose

Run Diagnostics Validate the integrity of your system including memory, ﬁ r m ware

CRCs, Comm interfaces, switch controller, local and remote video

and AVRIQ modules. AVRIQ Status Simultaneously upgrade multiple AVRIQ modules. Reset PS/2 Re-establish operation of PS/2 keyboard and mouse. Display Versions View version information for the appliance as well as view and

upgrade ﬁ rmware for individual AVRIQ modules.

To access the Commands menu:

1. Press Print Screen to launch OSCAR. The Main dialog box appears.

2. Click Commands. The Commands dialog box appears.

Figure 3.15: Commands Dialog Box

Viewing and Disconnecting User Connections

You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the server name or EID number to which a user is connected. If there is no user currently connected to a channel, the user field will be blank and the server field will display Free.

NOTE: The local user can be disconnected by a remote user via the AVWorks software. See the AVWorks Installer/User Guide for additional information.

To view current user connections:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Commands - User Status. The User Status dialog box appears.

Chapter 3: Local Port Operation 37

Figure 3.16: User Status Dialog Box

To disconnect a user:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Commands - User Status. The User Status dialog box appears.

3. Click the letter corresponding to the user to disconnect. The Disconnect dialog box will appear.

Figure 3.17: Disconnect Dialog Box

4. Click OK to disconnect the user and return to the User Status dialog box.

-orClick X or press Escape to exit the dialog box without disconnecting a user.

NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until the list update is complete.

Running System Diagnostics

You can validate the integrity of your system through the Run Diagnostics command. This command checks the main board functional sub-systems ( memory, communications, switch control and the video channels) for each system controller. When you select the Run Diagnostics command, you will

38 AutoView 1000R/ AutoView 2000R Installer/User Guide

receive a warning indicating that all users (remote and local) will be disconnected. Click OK to confirm and begin the test.

The Diagnostics dialog box appears. The top section of the dialog box displays the hardware tests. The bottom portion divides the tested AVRIQ modules into three categories: online, offline or suspect.

NOTE: An AVRIQ may appear to be ofﬂ ine while it is being upgraded.

Next to each item to be tested, you will see a pass (green circle) or fail (red x) symbol appear to the left of each item as that test finishes. A symbol will also display to the left of the LAN connection to indicate if it is (green) or is not (red) accessible and functional. The following table details each of the tests.

Diagnostic Test Details

Test Description

Memory Tests Reports on the condition of the main board RAM Firmware CRCs Valid a t e s t h e c u r r e n t ﬁ rmware images stored in the system’s FLASH Comm Interfaces Veriﬁ es that inter-board communication sub-systems are

accessible and functional Switch Controller test Local and Remote Video Veriﬁ es that all the video channel sub-systems are accessible

LAN Connection test Veriﬁ es that the LAN connection is accessible and functional On-line AVRIQs Indicates the total number of currently connected and powered

Ofﬂ ine AVRIQs Indicates the number of AVRIQ modules that have been connected

Suspect AVRIQs Indicates the number of AVRIQ modules that have been detected,

Veriﬁ es the switch matrix controller is accessible and functional

and functional

AVRIQ modules

successfully in the past and are apparently powered down

but are either unavailable for connection or have dropped packets

during the ping tests

To run diagnostic tests:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Commands - Run Diagnostics. A warning message appears

indicating that all users will be disconnected.

3. Click OK to begin diagnostics.

-orClick X or press Escape to exit the dialog box without running a diagnostic test.

4. All users are disconnected and the Diagnostics dialog box displays.

Chapter 3: Local Port Operation 39

Figure 3.18: Diagnostics Dialog Box

5. As each test is ﬁ nished, a pass or fail symbol appears. The test is complete when the last test’s symbol displays.

6. (Optional) If you have any Ofﬂ ine AVRIQ modules, you can click the Clear button to remove them from the list.

7. (Optional) If you have any Suspect AVRIQ modules, you can click the Display button. The Suspect AVRIQs dialog box appears.

Figure 3.19: Suspect AVRIQs Dialog Box

Make a note of each AVRIQ module in the list. In Figure 3.19, the ﬁ rst

AVRIQ (Sw-4) is attached to channel 4 of a cascade switch, the second (???) is non-communicative and the third (Srvr) is attached directly to a server. You may want to troubleshoot each of these AVRIQ modules.

Resetting Your PS/2 Keyboard and Mouse

If your PS/2 keyboard or mouse locks up, you may be able to re-establish operation of these peripherals by issuing a reset command. The reset command sends a key sequence to the server which causes the mouse and keyboard settings to be sent to the appliance. With communication re-established between the server and the appliance, functionality is restored to the user.

40 AutoView 1000R/ AutoView 2000R Installer/User Guide

NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a computer running any other operating system may require that you reboot that computer.

To reset the PS/2 mouse and keyboard values:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Commands - Reset PS/2. A message box displays requesting that you conﬁ rm the reset. Click OK.

a. A message appears indicating that the mouse and keyboard have

been reset.

b. Click X to close the message box.

-orClick X or press Escape to exit without sending a reset command to the PS/2 mouse and keyboard.

Displaying Version Information

OSCAR enables you to display the AutoView 1000R/2000R and AVRIQ firmware versions. For optimum performance, keep your firmware current. For more information, see Appendix A.

To display version information:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Commands - Display Versions. The Version dialog box appears. The top half of the box lists the sub-system versions in the appliance.

Figure 3.20: Version Dialog Box

3. Click Digital to view the Digitizer unit ﬁ rmware versions. The Digital Version dialog box appears. The top section identiﬁ es the Digitizer subsystem versions. The center section identiﬁ es the current network settings. Click X or press Escape to return to the Version dialog box.

Chapter 3: Local Port Operation 41

Figure 3.21: Digital Version Dialog Box

4. Click AVRIQ (see Figure 3.20) to view individual AVRIQ version information. The AVRIQ Selection dialog box appears.

Figure 3.22: AVRIQ Selection Dialog Box

5. Select an AVRIQ to view and click the Version button. The AVRIQ Version dialog box appears. For more information on loading ﬁ rmware, see

Appendix A.

Figure 3.23: AVRIQ Version Dialog Box

6. Click X to close the AVRIQ Version dialog box.

42 AutoView 1000R/ AutoView 2000R Installer/User Guide

Terminal Operations

Contents

Configuring the Terminal Applications Menu . . . 45

Chapter 4: Terminal Operations 45

Chapter 4: Terminal Operations

Each individual AutoView 1000R/2000R may be configured at the appliance level through the configuration port on the back of the appliance. All terminal commands are accessed through a terminal or PC running terminal emulation software.

Configuring the Terminal Applications Menu

The AutoView 1000R/2000R Terminal Applications menu features seven selections: Network Configuration, Firmware Management, Enable Debug Messages, Set/Change Password, Restore Factory Defaults, Reset Appliance and Exit.

To access the Terminal Applications menu:

1. Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the Conﬁ guration port on the back panel of the AutoView 1000R/2000R using a RS-232 DB9 null modem cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity and no ﬂ ow control. The terminal may be connected at any time, even when the appliance is powered.

2. Press any key to access the main menu.

Network Configuration

The AutoView 1000R/2000R appliance is configured for network access through the Network Configuration option. When it is selected, you will have access to the addressing that allows the AutoView 1000R/2000R to be positioned in your network. For more information, see Installing the AutoView 1000R/2000R in Chapter 2.

Firmware Management

This menu option contains the FLASH Download command. The FLASH Download selection allows you to keep your AutoView 1000R/2000R firmware current with upgrades available from Avocent. For more information, see Appendix A: FLASH Upgrades.

CAUTION: Do not cycle power to the AutoView 1000R/2000R appliance or connected servers, and do not disconnect AVRIQ modules during a FLASH upgrade. Doing so may render the module permanently inoperable and require the AVRIQ modules to be returned to the factory for repair.

46 AutoView 1000R/ AutoView 2000R Installer/User Guide

Enable Debug Messages

This menu option allows you to configure the AutoView 1000R/2000R to display messages regarding the status of the AutoView 1000R/2000R. Once you select the level of detail to receive, the AutoView 1000R/2000R will begin to display information on your terminal screen. When you are finished viewing, press any key to exit this mode.

Set/Change Password

The AutoView 1000R/2000R can be set to a secure mode where the Terminal Applications menu cannot be accessed without first entering a password.

To activate security:

1. Select the Set/Change Password menu option. You will be prompted with the option to continue. Enter a Y.

2. Type a password for this AutoView 1000R/2000R and press Enter. This password must be a minimum of 5 characters and can be up to a maximum of 12 characters (10 are visible). The password must consist of a combination of alpha and numeric characters.

3. You will be prompted to re-type the password. Once you complete this step, security will be active and you will not be able to access AutoView 1000R/2000R terminal operations without the password.

To change the password:

1. Select the Set/Change Password menu option.

2. You will be prompted to type the old password and a new one.

3. Re-enter the new password to verify.

NOTE: This password places your AutoView 1000R/2000R terminal in a secure mode. This password should be guarded like any network password and care should be taken to avoid forgetting or misplacing it. There are no means for recovering a lost password.

Restore Factory Defaults

This menu option will restore the network configuration and security configuration to the default settings.

Reset Appliance

This menu option allows you to execute a soft reset of the AutoView 1000R/2000R.

Exit

This menu selection will return you to the ready prompt.

Appendices

Contents

Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 49

Appendix B: Using AVRIQ-SRL Modules . . . . . . . 53

Appendix C: Unshielded Twisted Pair

(UTP) Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Appendix D: Technical Specifications . . . . . . . . . . 60

Appendix E: Sun Advanced Key Emulation . . . . . 62

Appendix F: Technical Support . . . . . . . . . . . . . . . 64

Appendices 49

Appendices

Appendix A: FLASH Upgrades

The AVRIQ is unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to the server via the AVRIQ will be terminated. If you are using AVWorks software, a server experiencing an AVRIQ firmware update may not display, or may display as disconnected. The server will appear normally when the FLASH update is completed.

Upgrading the AutoView 1000R/2000R

The AutoView 1000R/2000R appliance FLASH upgrade feature allows you to upgrade your appliance with the latest firmware available. To perform this update you will need a TFTP server. If you don’t already have a TFTP server, there are several you can download from the Internet.

Next, you will need to visit http://www.avocent.com/support and download the latest FLASH firmware from Avocent. Save the FLASH upgrade file to the appropriate directory on the TFTP server. Once this is complete, the following steps will upload the new FLASH file.

CAUTION: Disconnecting an AVRIQ during a ﬁ rmware update or cycling power will render the module inoperable and require the AVRIQ to be returned to the factory for repair.

To upload a new FLASH ﬁ le:

1. Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the conﬁ guration port on the back panel of the AutoView 1000R/2000R. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity and no ﬂ ow control.

2. Connect the LAN port on the AutoView 1000R/2000R to an Ethernet hub that is also connected to the PC being used as the TFTP server.

3. Launch both the server software and the terminal emulation software.

4. Verify that the AutoView 1000R/2000R is turned on. After approximately 40 seconds, the AutoView 1000R/2000R will send out a message, Avocent AutoView 1000R/2000R Ready__Press any key to continue. Press any key to access the main menu. The AutoView 1000R/2000R main menu appears.

5. Get the IP address of the TFTP server. If using the SolarWinds TFTP server, it appears in the lower right-hand corner of the server’s pane. Otherwise, extract it from the OS tools (may be OS-dependent):

a. Right-click on Network Neighborhood. b. Select Properties. c. Select the Protocols tab.

50 AutoView 1000R/ AutoView 2000R Installer/User Guide

d. Select TCP/IP protocol. e. Select Properties and note the IP address.

6. Assign the IP address in the AutoView 1000R/2000R, if needed: a. In the HyperTerminal window, type 1 to select Network Conﬁ guration. b. Note the AutoView 1000R/2000R IP address. The ﬁ rst three numbers

must be the same as in the server’s IP address from step 5. The last number must be different. If the AutoView 1000R/2000R IP address is not correct, change it as follows: type 3 to select IP address, then enter the correct address.

c. Type Ø to exit the Network Conﬁ guration menu. If you changed the IP

address, wait per the directions on the screen.

7. From the main menu, type 2 to select Firmware Management. The current

version of your ﬁ rmware displays in the Firmware Management screen.

8. From the Firmware Management menu, type 1 to select FLASH Download.

9. Type the IP address of the TFTP server and press Enter.

10. Type the name of the FLASH ﬁ le and press Enter.

11. Conﬁ rm the TFTP download by typing y or yes and pressing Enter.

12. The AutoView 1000R/2000R will verify the ﬁ le you downloaded is valid.

Next you will be prompted to conﬁ rm the upgrade. Type y or yes and Enter.

13. The AutoView 1000R/2000R will begin the FLASH upgrade process. On-

screen indicators will display the upgrade process. When the upload is complete, the AutoView 1000R/2000R will reset and upgrade the internal sub-systems.

CAUTION: Do not cycle power to the AutoView 1000R/2000R during this process. A loss of power might render the appliance inoperable and require the appliance be returned to the factory for repair. This upgrade may take up to 10 minutes to complete.

14. Once the upgrade is complete, the startup message from step 4 will appear

on the terminal screen.

Upgrading the AVRIQ firmware

NOTE: During an OSCAR-initiated upgrade, the AVRIQ status indicator in the Main dialog box

will be yellow.

The AVRIQ modules can be upgraded individually or simultaneously.

To simultaneously upgrade multiple AVRIQs:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Commands - AVRIQ Status. The AVRIQ Status dialog box appears.

Appendices 51

Figure A.1: AVRIQ Status Dialog Box

3. Select one or more types of modules to upgrade. Click Upgrade.

NOTE: If your AVRIQ modules are already upgraded to the latest version of ﬁ rmware, the Upgrade button will not appear in the AVRIQ Status dialog box.

Figure A.2: AVRIQ Upgrade Dialog Box

4. The AVRIQ Upgrade dialog box appears. Click OK to initiate the upgrade and return to the AVRIQ Status dialog box.

To upgrade AVRIQ ﬁ rmware individually:

1. If OSCAR is not open, press Print Screen. The Main dialog box will appear.

2. Click Commands - Display Versions. The Version dialog box appears.

Figure A.3: Version Dialog Box

52 AutoView 1000R/ AutoView 2000R Installer/User Guide

3. Click AVRIQ to view individual module version information. The AVRIQ Selection dialog box appears.

Figure A.4: AVRIQ Selection Dialog Box

4. Select an AVRIQ to upgrade and click the Version button. The AVRIQ Version dialog box appears.

Figure A.5: AVRIQ Version Dialog Box

5. Click the Load Firmware button. The AVRIQ Load dialog box appears.

Figure A.6: AVRIQ Load Dialog Box

6. Click OK to initiate the upgrade and return to the AVRIQ Status dialog box.

NOTE: During an upgrade, the AVRIQ status indicator in the Main dialog box will be yellow. The selected AVRIQ module is unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to the server via an AVRIQ or serial device via an AVRIQSRL will be terminated.

Appendices 53

Appendix B: Using AVRIQ-SRL Modules

The AVRIQ-SRL module is a serial-to-VGA converter which permits VT100capable devices to be viewed from the AutoView 1000R/2000R local port or by using the AVWorks software. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the AutoView 1000R/ 2000R appliance as though it came from a VGA server. Likewise, keystrokes entered on a keyboard are sent to the attached device as though they were typed upon a VT100 terminal.

AVRIQ-SRL module modes

The following modes can be accessed from the AVRIQ-SRL module:

• On-Line - This mode enables you to send and receive serial data.

• History - This mode enables you to review serial data.

• Conﬁ guration - This mode enables you to specify communication parameters, the appearance of the serial data, key combinations for speciﬁ c actions and macros.

Configuring the AVRIQ-SRL

NOTE: The AVRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.

Pressing Ctrl-F8 will activate the Configuration Screen, which contains menu items that allow you to configure your AVRIQ-SRL module.

NOTE: When the Conﬁ guration Screen is active, pressing Enter saves changes and returns you to the previous screen. Pressing Esc returns you to the previous screen without saving changes.

Within the Configuration Screen, you can modify the following options:

• Baud Rate - This option allows you to specify the serial port communications speed in bits per second (BPS). Available options are 300, 1200, 2400, 9600, 19200, 34800, 57600 or 115200. The default value is 9600.

• Parity - This option allows you to specify the serial port communications parity. Available options are EVEN, ODD or NONE. The default value is NONE.

• Flow Control - This option allows you to specify the type of serial ﬂ ow control. Available options are NONE, XOn/XOff (software) and RTS/CTS (hardware). The default value is NONE. If you select a baud rate of 115200, the only available ﬂ ow control is RTS/CTS (hardware).

54 AutoView 1000R/ AutoView 2000R Installer/User Guide

• AVR/CD Mode - This option allows you to control how the AutoView 1000R/2000R and CD lines operate. Available options are Always on and Toggle. When in Toggle mode, AutoView 1000R/2000R and CD lines are turned off for one-half second and then turned on each time a module is selected or deselected. The default value is Always on.

• Enter Sends - This option enables you to specify the keys that are transmitted when Enter is pressed. Available options are <CR> (Enter) or <CR><LF> (Enter - Linefeed).

• Received - This option enables you to specify how the module translates a received Enter character. Available options are <CR> (Enter) or <CR><LF> (Enter-Linefeed).

• Background - This option changes the screen’s background color. The currently-selected color displays in the option line as it is changed. Available

values are ØØ-3E. The default value is ØØ. This value cannot be identical to the Normal Text or Bold Text value.

• Normal Text - This option changes the screen’s normal text color. The currently-selected color displays in the option line as it is changed. Available

values are ØØ-3E. The default value is 2A. This value cannot be identical to the Bold Text or Background value.

• Bold Text - This option changes the screen’s bold text color. The currently-selected color displays in the option line as it is changed. Available

values are ØØ-3E. The default value is 3F. This value cannot be identical to the Normal Text or Background value.

• Screen Size - This option allows you to specify the screen’s text width size. Available values are widths of 80 columns or 32 columns. The length for both widths is 26 lines.

The following options of the Configuration Screen enable you to define the function keys that will perform a selected action. To specify a new function key, press and hold the Ctrl key, then press the function key that you want to associate with the action. For example, if you want to change the Config Key Sequences option from <Ctrl-F8> to <Ctrl-F7>, press and hold the Ctrl key and then press F7.

• Conﬁ g Key Sequences - This option allows you to deﬁ ne the key combination that causes the Conﬁ guration Screen to appear.

• On-Line Key Sequence - This option allows you to deﬁ ne the key sequence that displays the On-Line mode. The default key sequence is Ctrl-F10.

• Help Key Sequence - This option allows you to deﬁ ne the key combination that displays the Help System screen. The default key sequence is Ctrl-F1.

Appendices 55

• History Key Sequence - This option allows you to deﬁ ne the key combination that enables History mode. The default key sequence is Ctrl-F9.

• Clear History Key Sequence - This option allows you to deﬁ ne the key combination that clears the history buffer while in History mode. The default key sequence is Ctrl-F11.

• Break Key Sequence - This option allows you to conﬁ gure the key combination that generates a break condition. The default key sequence is Alt-B.

To conﬁ gure an AVRIQ-SRL module:

1. Press Ctrl-F8. The Conﬁ guration Screen will appear.

2. Select a parameter to change. You can navigate the Conﬁ guration Screen using the Up Arrow and Down Arrow keys.

3. Modify the selected value using the Left Arrow and Right Arrow keys.

4. Repeat steps 2 and 3 to modify additional values.

5. Press Enter to save your changes and exit the Conﬁ guration Screen.

- or Press Esc to exit the Conﬁ guration Screen without saving the changes.

Creating an AVRIQ-SRL macro

Pressing the Page Down key when the Configuration Screen is displayed will provide access to the Macro Configuration screen. The AVRIQ-SRL can be configured with up to 10 macros. Each macro can be up to 128 characters in length.

To create a macro:

1. Select the A VRIQ-SRL you wish to conﬁ gure and press Ctrl-F8 to activate the Conﬁ guration menu.

2. When the Conﬁ guration menu appears, press Page Down to view the Macro Conﬁ guration screen. The Macro Configuration screen shows the 10 available macros and the associated key sequences, if any, for each.

3. Using the Up Arrow and Down Arrow keys, scroll to an available macro number and highlight the listed keystroke sequence. Type the new macro keystroke sequence over the default. Any combination of Ctrl or Alt and a single key may be used. When you have ﬁ nished entering the keystroke sequence that will activate the new macro, press the Down Arrow key.

4. On the line below the macro keystroke sequence you just entered, type the keystroke sequence that you wish the macro to perform.

56 AutoView 1000R/ AutoView 2000R Installer/User Guide

5. Repeat steps 3 and 4 to conﬁ gure additional macros.

6. When ﬁ nished, press Enter to return to the previous screen.

Using History mode

History mode allows you to examine the contents of the history buffer, which contains the events that have occurred.

The AVRIQ-SRL maintains a buffer containing 240 lines minimum, or 10 screens, of output. When the history buffer is full, it will add new lines at the bottom of the buffer and delete the oldest lines at the top of the buffer.

NOTE: The Conﬁ g Key Sequence, On-Line Key Sequence and Clear History Key Sequence used in the following procedure are the default values. These key combinations can be changed using the Conﬁ guration Screen.

To use History mode:

1. Press Ctrl-F9. The mode will display as History.

2. Press one of the following key combinations to perform the indicated action:

• Home - Move to the top of the buffer.

• End - Move to the bottom of the buffer.

• Page Up - Move up one buffer page.

• Page Down - Move down one buffer page.

• Up Arrow - Move up one buffer line.

• Down Arrow - Move down one buffer line.

• Ctrl-F8 - Enters Conﬁ guration mode. The Conﬁ guration Screen will appear. Press Ctrl-F9 to return to the previous screen with History mode enabled, or Ctrl-F10 to return to the previous screen with OnLine mode enabled.

• Ctrl-F11 - Clears the history buffer. If you choose this option, a warning screen will appear. Press Enter to delete the history buffer, or Esc to cancel the action. The previous screen will reappear.

3. When ﬁ nished, press Ctrl-F10 to exit History mode and return to On-Line mode.

Appendices 57

AVRIQ-SRL pinouts

The following table lists the pinouts for the AVRIQ-SRL module and is provided for your reference.

AVRIQ-SRL Pinouts

DB9-F Host Signal Signal Flow SRLSignal Pin Name/Description Name/Description

1 DCD - Data Carrier Detect Out of SRL DTR - Data Terminal Ready 2 RXD - Receive Data Out of SRL TXD - Transmit Data 3 TXD - Transmit Data In to SRL RXD - Receive Data 4 DTR - Data Terminal Ready In to SRL DSR - Data Set Read 5 GND - Signal Ground N/A GND - Signal Ground 6 DSR - Data Set Ready Out of SRL DTR - Data Terminal Ready 7 RTS - Request to Send In to SRL CTS - Clear to Send 8 CTS- Clear to Send Out of SRL RTS - Request to Send 9 N/C - Not Connected N/A N/C - Not Connected

58 AutoView 1000R/ AutoView 2000R Installer/User Guide

Appendix C: Unshielded Twisted Pair (UTP) Cabling

The following information is intended to brief you on various aspects of con nec tion media. The performance of an AutoView1000R/2000R system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish AutoView 1000R/2000R system performance.

NOTE: This appendix is for information purposes only. Please consult with your local code ofﬁ cials and/or cabling consultants prior to any installation.

AutoView 1000R/2000R appliances utilize UTP cabling.

UTP copper cabling

The following are basic definitions for the three types of UTP cabling that the AutoView 1000R/2000R appliance supports:

• CA T 5 UTP (4-pair) high performance cable consists of twisted pair conductors, used primarily for data transmission. The twisting of the pairs gives this cable some immunity from the inﬁ ltration of unwanted in ter fer ence. CA T 5 cable is generally used for netw orks running at 10 or 100 Mbps.

• CAT 5E (enhanced) cable has the same characteristics as CAT 5, but is manufactured to somewhat more stringent standards.

• CAT 6 cable has the same characteristics as CAT 5E, but is manufactured to a higher standard.

Wiring standards

There are two supported wiring standards for 8-conductor (4-pair) RJ-45 ter mi nat ed UTP cable: EIA/TIA 568A and B. These standards apply to in stal la tions utilizing CAT 5, 5E and 6 cable specifications. The AutoView 1000R/2000R appliance supports either of these wiring standards. Please refer to the following table for details.

AutoView 1000R/2000R Wiring Standards

Pin EIA/TIA 568A EIA/TIA 568B

1 white/green white/orange 2 green orange 3 white/orange white/green 4 blue blue 5 white/blue white/blue 6 orange green

Appendices 59

AutoView 1000R/2000R Wiring Standards (continued)

Pin EIA/TIA 568A EIA/TIA 568B

7 white/brown white/brown 8 brown brown

Cabling installation, maintenance and safety tips

The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables:

• Keep all CAT 5 runs to a maximum of 10 meters each.

• Maintain the twists of the pairs all the way to the point of termination, or no more that one-half inch untwisted. Do not skin off more than one inch of jacket while terminating.

• If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius. Allowing the cable to be sharply bent or kinked can permanently damage the cable’s interior.

• Dress the cables neatly with cable ties, using low to moderate pressure. Do not over tighten ties.

• Cross-connect cables where necessary, using rated punch blocks, patch panels and components. Do not splice or bridge cable at any point.

• Keep CAT 5 cable as far away as possible from potential sources of EMI, such as electrical cables, transformers and light ﬁ xtures. Do not tie cables to electrical conduits or lay cables on electrical ﬁ xtures.

• Always test every installed segment with a cable tester. “Toning” alone is not an acceptable test.

• Always install jacks so as to prevent dust and other contaminants from settling on the contacts. The contacts of the jack should face up on the ﬂ ush mounted plates, or left/right/down on surface mount boxes.

• Always leave extra slack on the cables, neatly coiled in the ceiling or nearest concealed location. Leave at least ﬁ ve feet at the work outlet side and 10 feet at the patch panel side.

• For CAT 5 installations, choose either 568A or 568B wiring standard before beginning. Wire all jacks and patch panels for the same wiring scheme. Don’t mix 568A and 568B wiring in the same installation.

• For ﬁ ber installations, choose a supported wiring standard before beginning. Conﬁ gure all jacks and patch panels for the same standard. Do not mix ﬁ ber types within the same installation.

• Always obey all local and national ﬁ re and building codes. Be sure t o ﬁ restop all cables that penetrate a ﬁ rewall. Use plenum rated cable where it is required.

60 AutoView 1000R/ AutoView 2000R Installer/User Guide

Appendix D: Technical Specifications

AutoView 1000R/2000R Product Speciﬁ cations

Server Ports

Number 16 Types AVRIQ-PS/2, AVRIQ-USB, AVRIQ-VSN (Sun VGA),

Connectors RJ-45 Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution 640 x 480 @ 75 Hz (Local Port and Remote

Supported Cabling 4-pair UTP CAT 5 or CAT 6, 10 meters maximum length Conﬁ guration Port Number 1 Type Serial RS-232 Connector DB9 Female

Network Connection

Number 1 Type Ethernet: IEEE 802.3, 10BaseT,

Connector RJ-45

Local Port

Number 1 Type PS/2 and VGA Connectors PS/2 MiniDIN and 15-pin D Dimensions Dimensions (H x W x D) 4.45 x 43.18 x 27.94 cm 1U form factor

Weight 3.6 kg (8 lb) without cables Heat Dissipation 92 BTU/Hr Airﬂ ow 8 cfm AC-input power 40 W maximum AC-input voltage rating 100-240 VAC Autosensing

AC-input current rating 1A

AC-input cable 18 AWG thr e e- w ire cable, with a three-lead IEC-320

AC-frequency 50/60 Hz

AVRIQ-WSN (Sun 13W3) and AVRIQ-SRL modules

Port Minimum) 800 x 600 @ 75 Hz 960 x 700 @ 75 Hz 1024 x 768 @ 75 Hz 1280 x 1024 @ 75 Hz (Remote Port Maximum using an AVRIQ) 1600 x 1280 @ 75 Hz (Local Port Maximum)

Fast Ethernet: IEEE 802.3U, 100BaseT

(1.75 x 17.00 x 11.00 in)

receptacle on the power supply end and a country or region dependent plug on the power resource end

Appendices 61

AutoView 1000R/2000R Product Speciﬁ cations

Dimensions (continued)

Temperature

Humidity 20-80% noncondensing operating

5-95% noncondensing nonoperating

Agency Approvals

EN55022 Class A, EN55024, EN61000-3-3, FCC15 Class A, VCCI Class A,

IEC950, EN60950, UL 1950/60950 third edition, CSA C22.2 No. 950, E-E011-02-2836 (A), CNS 13438

º-40º Celsius (32º-104º

Fahrenheit) operating

-20º-70º Celsius (-4º-158º Fahrenheit) nonoperating

62 AutoView 1000R/ AutoView 2000R Installer/User Guide

Appendix E: Sun Advanced Key Emulation

Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Advanced Sun Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated key in the following table as you would use the advanced keys on a Sun keyboard.

Sun Key Emulation

Sun Key (US) PS/2 Key to Enable Sun Key Emulation

Compose Application Compose keypad Power F11 Open F7 Help Num Lock Props F3 Front F5 Stop F1 Again F2 Undo F4 Cut F10 Copy F6 Paste F8 Find F9 Mute keypad / Vol.+ keypad + Vol. keypad Command (left) Command (left) Command (right)

(2)

F12 Win (GUI) left Win (GUI) right

(1)

(1) Windows 95 104-key keyboard (2) The Command key is the Sun Meta (diamond) key.

For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A.

Appendices 63

These key combinations will work with the USB AVRIQ module (if your Sun system comes with a USB port) as well as the Sun AVRIQ module. With the exception of F12, these key combinations are not recognized by Microsoft Windows. Using F12 performs a Windows key press.

When finished, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key to toggle Advanced Sun Key Emulation mode off.

Special considerations for Japanese and Korean Sun USB keyboards (AVRIQ-USB modules only)

Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for certain keys that differ from standard USB usage IDs. If AVRIQ-USB modules are attached to your Sun servers, the Han/Zen and Katakana/Hiragana keys on Japanese Sun USB keyboards and Hangul and Hanja keys on Korean Sun USB keyboards must be accessed using alternate keystrokes.

Due to these keyboard-specific differences, keyboard mapping inconsistencies may be encountered when switching between servers using Sun AVRIQ modules and servers using AVRIQ-USB modules. These keys function normally if your Sun servers are attached to the AutoView 1000R/2000R appliance using a Sun AVRIQ.

The following table lists the keyboard mapping that will take place when an AVRIQ-USB is used in this setting.

PS/2-to-USB Keyboard Mappings

PS/2 USB Sun US Korean Sun Japanese Sun Keyboard Usage ID Keyboard USB Keyboard USB Keyboard

Right-Alt Windows

Application Hangul Hanja Katakana/Hiragana Han/Zen

xE6 AltGraph Hangul Katakana/Hiragana

x65 Compose Hanja Compose

x90 N/A N/A N/A

x91 N/A N/A N/A

x88 N/A N/A Han/Zen

x35 ` ~ ` ~ N/A

64 AutoView 1000R/ AutoView 2000R Installer/User Guide

Appendix F: Technical Support

Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service:

1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.

2. Check our web site at www.avocent.com/support to search the knowledge base or use the online service request.

3. Call Avocent Technical Support for assistance. Visit the Avocent web site at http://www.avocent.com/support and click on Support Phone Numbers for current phone support hours.

WARRANTY

Avocent International Ltd. warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. During the warranty period, purchaser must promptly call Avocent for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA number appears on the packaging slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorised returns or collect shipments will be refused.

Ship prepaid to: Avocent International Ltd.

Avocent House Shannon Free Zone Shannon, Co. Clare, Ireland Tel: +353 61 715292 Fax: +353 61 471871

The warranty is void under the following conditions:

1. If defect or malfunction was caused by abuse, mishandling, unauthorised r epair, or use other than intended.

2. If unauthorised modiﬁ cation were made to the product.

3. If unreported damages occurred in any shipments of the product.

4. If damages were due to or caused by equipment or software not provided by Avocent International Ltd.

EXCEPT AS SPECIFICALLY PROVIDED ABOVE, AVOCENT INTERNATIONAL LTD. MAKES NO WARRANTIES EITHER EXPRESS OR IMPLIED AS TO ANY MATTER WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THE CONDITION OF THE PRODUCT, ITS MERCHANTABILITY, OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, AVOCENT INTERNATIONAL LTD. SHALL NOT BE LIABLE FOR LOSS OF PROFIT, LOSS OF BUSINESS, SPECIAL OR CONSEQUENTIAL DAMAGES, OR OTHER FINANCIAL LOSS WHICH MAY BE CAUSED BY, DIRECTLY OR INDIRECTLY, THE INADEQUACY OF THE PRODUCT FOR ANY PURPOSE OR USE.

For T echnical Support:

Email: support@avocent.com

www.avocent.com

Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031

Avocent Asia Paciﬁ c Singapore Branch Ofﬁ ce 100 T ras Street, #1 5-0 1 Amara Corporate Tower Singapore 079027 Tel: +656 227 3773 Fax: +656 223 9155

Avocent Canada 50 Mural Street, Unit 5 Richmond Hill, Ontario L4B 1E4 Canada Tel: +1 877 992 9239 Fax: +1 877 524 2985

590-258-002D

Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 61 715 292 Fax: +353 61 471 871

Avocent Germany Gottlieb-Daimler-Straße 2-4 D-33803 Steinhagen Germany Tel: +49 5204 9134 0 Fax: +49 5204 9134 99

Avocent 1000R, 2000R User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual