Avery 9415 Operator Handbook

Operator's Handbook

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FRESHMARX 9415™ Labeling System

TC9415OH Rev. AK 8/11

Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Avery Dennison reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Avery Denn ison has made every effort to provide complete and accurate information in this manual, Avery Dennison shall not be liable for a ny omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.

007 Avery Dennison Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, stored in a retrieval system, or translated into any language in any form by any means, withou t the prior written permission of Avery Dennison.

WARNING

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his

own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise emissions

from digital apparatus set out in the Radio Interference Regulations of the Canadian

Department of Communications. Le présent appareil numérique n’émet pas de

bruits radioélectriques dépassant les limites applicables aux appareils numériques

de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicte

par le ministère des Communications du Canada.

Trademarks

FreshMarx® and 9415 are registered trademarks of Avery Dennison Corporation.

Avery Dennison 170 Monarch Lane Miamisburg, OH 45342

TABLE OF CONTENTS

GETTING STARTED ............................................................1-1

Using This Manual.........................................................1-1

Audience ......................................................................1-1

Unpacking the Printer .................................................... 1-2

Installing the Printer ......................................................1-3

Connecting the Printer’s Power Supply ............................ 1-4

Loading Labels .............................................................1-5

PRINTING LABELS .............................................................2-1

About the Printer...........................................................2-2

Calibrating the Touch Screen ......................................... 2-3

Printing Freshness Labels.............................................. 2-4

Reprinting a Label......................................................... 2-6

Printing Use First Labels................................................2-8

Sleep Mode..................................................................2-8

CARE & MAINTENANCE...................................................... 3-1

Clearing Label Jams...................................................... 3-2

Cleaning the Platen Roller and Printhead......................... 3-3

Cleaning the Touch Screen Display................................. 3-5

Cleaning the Printer ......................................................3-5

TROUBLESHOOTING .......................................................... 4-1

Technical Support.........................................................4-3

Printing a Diagnostics Label........................................... 4-4

LABEL FORMATS.............................................................. A-1

Format 1 ..................................................................... A-1

Format 2 ..................................................................... A-2

Format 3 ..................................................................... A-3

Format 4 ..................................................................... A-4

Format 5 ..................................................................... A-5

Format 6 ..................................................................... A-6

Format 7 ..................................................................... A-7

Format 8 ..................................................................... A-9

SPECIFICATIONS .............................................................. B-1

Printer Specifications ................................................... B-1

Supply Specifications................................................... B-1

ii Operator’s Handbook

GETTING STARTED

Use the FreshMarx® 9415™ Labeling System for product freshness and to la bel inventory. This system is available as a single or dual printer.

Information in this document superc edes information in previous versions. Check our Web site for the lat est documentation and release i nformation.

Using This Manual

Following is a summary of the contents of this manual:

Chapter Contents

1 Getting Started

2 Printing Labels

Care &

Maintenance

4 Troubleshooting

A Label Formats Format sizes and content fields.

Unpacking and installing the printer and loading supplies.

Selecting and printing freshness labels.

Clearing supply jams and cleaning the printer.

Common problems and their solutions.

B Specifications Printer and supply

specifications.

Audience

The Operator's Handbook is for the person who pri nts and applies labels.

Getting Started 1-1

Unpacking the Printer

After you unpack the printer, you should have the following:

 9415 printer  power supply and cord  4 wall anchors  wall mount template

Keep all packaging material in case you need to move or return the printer.

Caution: Do not touch the electrical conn ectors

while setting up the printer. Static electricity can damage or destroy th e electronic components.

1-2 Operator’s Handbook

Installing the Printer

To install the printer on the wall:

1. Select a suitable location for the printer on a wall.

2. Tape the wall mount template to the wall in the

selected location.

Caution: The template must be level or the printer

will not install correctly.

3. Install the four wall anchors acco rding to the four outside holes indicated on the template.

Mounting holes in back of printer

4. Remove

the template.

5. Lower the supply door on the printer so you can see the mounting holes on t he back of the printer.

6. Attach the printer to the wall anchors using the corresponding holes on the back of the printer.

7. Press down firmly on the printer to lock it in place.

8. Close the supply door.

Getting Started 1-3

Connecting the Printer’s Power Supply

To connect the power supply to the printer:

1. Turn off the printer. Press the p ower switch on

the side of the printer to the off (O) position.

2. Place the power supply in a suit able location,

preferably on a table, near an electrical outlet.

3. Plug the three-hole end of the AC adapter cable

into the three-pronged outlet in the p rinter’s power supply.

4. Plug the L-shaped end of the power supply cable

into the socket on the side of the printer.

Power socket

L-Shaped Connector

5. Plug the three-pronged end of the AC adapter

cord into a grounded electrical out let.

Warning: The printer and power supply should

never be operated in a location where either one can get wet. Personal injury could result.

1-4 Operator’s Handbook

Loading Labels

1. Dual printer: Printer 1 is located on the left a nd

Printer 2 is located on the right. Printer 1 is the default printer for all categories and formats.

2. Single printer: Printer 1 (located on the left) is

the only available printer. There is no option to assign a format to a printer.

3. The first time you load the printer after receiving it

you must remove and discard the thermal paper from the printer slots.

4. Turn on the printer. Press the p ower switch on the

side of the printer to the on (I) position.

5. Press to remove the thermal paper from the

printer, if necessary.

6. Remove and discard the tape from a new roll of

labels.

7. Lower the supply door.

8. Slide a roll of labels onto the supply holder.

If necessary, adjust the supply holder guide so it touches the roll.

9. Feed the labels, printing side up , into the supply

slots in the supply door.

Note: Make sure no label ad hesive is exposed when

loading labels. This causes jams .

Getting Started 1-5

Make sure the supply clip is in the correct po sition

10.

to touch the edge of the supply. This clip guides the labels through the supply slot so they do not shift while printing.

Supply Holder Guide

Printer 2

Supply clip

Supply slot

Dual printer shown

Printer 1

11. Close the supply door.

The printer calibrates the labels auto matically.

1-6 Operator’s Handbook

PRINTING LABELS

This chapter describes how to

 use the application  calibrate the touch screen  print freshness labels  print Use First labels.

Note: You may have a custom application tha t

differs slightly from the examples in this manual. The screens and labels shown are for reference only.

Printing Labels 2-1

About the Printer

The printer has a touch screen , five control buttons, and, depending on your model, one or two printers .

Printer 1

he five control buttons are located on the right side

Printer 2

(dual printer only)

of the touch screen.

Button Action

Stops/cancels the current print job.

Advances supply for the selected printer.

Selects which printer feeds the supply. Printer 1 is located on the left side.

Printer 2 is located on the right side. Note: In the single printer version,

these buttons do not funct ion.

Enters the printer configuration menu.

2-2 Operator’s Handbook

+ 30 hidden pages

Avery 9415 Operator Handbook

Specifications and Main Features

Frequently Asked Questions

User Manual