Each product and program carries a respective written warranty, the
only warranty on which the customer can rely. Avery Dennison
reserves the right to make changes in the product, the programs,
and their availability at any time and without notice. Although Avery
Dennison has made every effort to provide complete and accurate
information in this manual, Avery Dennison shall not be liable for
any omissions or inaccuracies. Any update will be incorporated in a
later edition of this manual.
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.
WARNING
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of
Communications. Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le
Réglement sur le brouillage radioélectrique édicte par le
ministère des Communications du Canada.
Trademarks
FreshMarx and 9415 are trademarks of Avery Dennison Retail
Information Servic es, LLC.
Avery Dennison® is a trademark of Avery Dennison Corp.
Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, OH 45342
TABLE OF CONTENTS
GETTING STARTED ..........................................................1-1
Using This Manual.......................................................1-1
Use the FreshMarx™ 9415™ Labeling Syst em for
product freshness and to label inventory. This system
is available as a single or dual printer.
Information in this document superc edes information
in previous versions. Check our Web site for the lat est
documentation and release i nformation.
1
Using This Manual
Following is a summary of the contents of this manual :
Chapter Contents
1 Getting Started
2 Printing Labels
Care &
3
Maintenance
4 Troubleshooting
A Label Formats Format sizes and content fields.
Unpacking and installing the
printer and loading supplies.
Selecting and printing freshness
labels.
Clearing supply jams and
cleaning the printer.
Common problems and their
solutions.
B Specifications Printer and supply
specifications.
Audience
The Operator's Handbook is for the person who pri nts
and applies labels.
Getting Started 1-1
Unpacking the Printer
After you unpack the printer, you should have the
following:
♦ 9415 printer
♦ power supply and cord
♦ 4 wall anchors
♦ wall mount template
Keep all packaging material in case you need to move
or return the printer.
Caution:Do not touch the electrical conn ectors
while setting up the printer. Static
electricity can damage or destroy th e
electronic components.
1-2 Operator’s Handbook
Installing the Printer
To install the printer on the wall:
1. Select a suitable location for the printer on a wall.
2. Tape the wall mount template to the wall in the
selected location.
Caution:The template must be level or the printer
will not install correctly.
3. Install the four wall anchors accord ing to the four
outside holes indicated on the template.
Mounting holes in back of printer
4. Remove the template.
5. Lower the supply door on the printer so you can
see the mounting holes on t he back of the printer.
6. Attach the printer to the wall anchors usi ng the
corresponding holes on the back of the printer.
7. Press down firmly on the printer to lock it i n place.
8. Close the supply door.
Getting Started 1-3
Connecting the Printer’s Power Supply
To connect the power supply to the printer:
1. Turn off the printer. Press the p ower switch on
the side of the printer to the off (O) position.
2. Place the power supply in a suit able location,
preferably on a table, near an electrical outlet.
3. Plug the three-hole end of the AC adapter cable
into the three-pronged outlet in the p rinter’s power
supply.
4. Plug the L-shaped end of the power supply cable
into the socket on the side of the printer.
Power socket
L-Shaped
Connector
5. Plug the three-pronged end of the AC adapter
cord into a grounded electrical out let.
Warning:The printer and power supply should
never be operated in a location where
either one can get wet. Personal injury
could result.
1-4 Operator’s Handbook
Loading Labels
Dual printer: Printer 1 is located on the left a nd
Printer 2 is located on the right. Printer 1 is the
default printer for all categories and formats.
Single printer: Printer 1 (located on the left ) is the
only available printer. There i s no option to assign a
format to a printer.
The first time you load t he printer after receiving it you
must remove and discard the thermal paper from the
printer slots.
1. Turn on the printer. Press the p ower switch on the
side of the printer to the on (I) position.
2. Press
printer, if necessary.
3. Remove and discard the tape from a new roll of
labels.
4. Lower the supply door.
5. Slide a roll of labels onto the supply holder.
If necessary, adjust the supply holder guide so it
touches the roll.
6. Feed the labels, printing side up , into the supply
slots in the supply door.
Note: Make sure no label ad hesive is exposed when
to remove the thermal paper from the
loading labels. This causes jams .
Getting Started 1-5
7. Make sure the supply clip is in the correct po sition
to touch the edge of the supply. This clip guides
the labels through the supply slot so they do not
shift while printing.
Supply Holder
Guide
Printer 2
Supply clip
Supply slot
Dual printer shown
Printer 1
8. Close the supply door.
The printer calibrates the labels auto matically.
1-6 Operator’s Handbook
USING THE
APPLICATION
This chapter describes how to
♦ use the application
♦ calibrate the touch screen
♦ print freshness labels
♦ print Use First labels.
Note: You may have a custom application tha t
differs slightly from the examples in this
manual. The screens and labels shown are
for reference only.
2
Using the Application 2-1
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