AVer EH1004, EH1008 User Manual
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Detail!
We understand the unique needs of our
customers and customize services to help
them to efciently and economically run
their business.
Other Audio/Visual services and
products include:
» SOUND MASKING
Reduce background noise and increase
privacy with small emitters that t in any
layout.
» DIGITAL SIGNAGE
A greener way to communicate and
entertain your customers or to deliver
event information to your employees.
USER GUIDE
AVer Hybrid Linux DVRs
(featuring AVer’s EH1004 and EH1008 series DVRs)
Table of Contents
(in order of appearance)
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Page 1
Overview of the EH1004 and
EH1008 DVR Unit
Page 2 DVR Unit
Remote Console Installation
Page 2 Desktop Shortcut
Page 2 Monitor Resolution
Preview Mode
Page 3 Preview Mode Layout
Page 4 Setup
Page 4 Network (Login)
Page 5 Alarm
Playback Mode
Page 5 Playback Mode Selection
Your Nationwide Technology
Partner.
Remote Playback
Page 6 Download and Playback
Page 7
Page 8 Segment and Export
Page 8 RealTime Playback
Page 9 RealTime Playback Layout
Page 10 Event Log Viewer
Page 10 Event Search
AVer i-Viewer Mobile Access
Page 10 Mobile Installation
Page 11 Mobile Login
Page 11 Live View
Page 12 Playback Mode
Remote User Setup
Page 12 User Setup Login
Page 12 Add/Delete Users
Page 12 Password Reset
Download and Playback
Layout
» TIE’S SOUND SUITE
A packaged solution featuring Music on
Hold and Background Music, is easily
customized and programmed through TIE’s
online portal.
Call us today and let us design a
solution for your Audio/Visual
needs.
AVer User Guide v.2.1 Tie National, LLC www.TieNational.com
Contact us at 630.301.7444 or Visit us on the web at www.TieNational.com
Contact Us
Your Nationwide Technology Partner.
Please contact us if you have any questions.
Tie National, LLC
630.301.7444
www.TieNational.com
1
Overview of the EH1004 and EH1008 DVR Unit
DVR Unit
• Your DVR unit has been programmed and installed to
match the needs of your location.
• Please do not make changes to the physical connections
of your unit without the guidance of a TIE engineer.
Please visit our website at http://www.tienational.com/resources.html for additional training options.
Remote Console Installation
While access is also available from your browser, to avoid making changes that may inadvertantly affect the programming
of your surveillance unit, TIE recommends using the Remote Console.
Desktop Shortcut
Please note that the Remote Console is only supported by
Windows OS and is not currently available with MAC OS.
• Your installation technician has installed a shortcut to
the Remote Console on the desktop of one of your
computers at your location. Double click on the icon to
open.
Adding Web Tools (Remote Console):
• Remote Console can be added to additional computers
by selecting Download next to Software item Web
Tools (Remote Console) located here: http://www.
averusa.com/campus-security/support/downloads.
asp?product=EH1008H.
• Open the le to automatically save as Web Tools under
a Temporary folder on your computer.
Monitor Resolution
Compatible Monitor (Screen) Resolutions:
• 1024 x 768
• 1280 x 1024
• 1920 x 1200
• 1440 x 900
• 1680 x 1050
• Open the new Web Tools folder and
double click on Setup.
• Click on Run from the Open File pop-up to activate the
installation.
• Follow the InstallShield Wizard prompts to install
Remote Console. (Make sure to ONLY check off
Remote Console as a component to install.)
• After installation has completed, restart the computer.
• Remote Console should appear on the desktop upon
start-up.
• Using a screen resolution that is not indicated here
may eliminate access to some functions of the Remote
Console.
• Change and/or conrm your screen resolution by rightclicking on your computer’s desktop background and
selecting Screen Resolutions from the options listed.
AVer User Guide v.2.1 www.TieNational.com
Tie National, LLC
2
Preview Mode Layout
Preview Mode
Initial login will require rst making a selection from the Remote Server under Setup (6), clicking on
OK, and then signing into the unit via Network (5). Until then, no images will appear.
See the sections on Setup and Network for more details.
1. Exit - Closes the Remote Console.
2. Single and Split Screen Mode Selection - Offers
different viewing options for multiple camera locations.
3. Record - Offers recording of the current camera view.
4. Emap - Not supported.
5. Network - Allows access to the DVR server remotely
using an internet connection.
6. Setup - Remote Console settings.
7. PTZ - Not supported.
8. Preview - Live camera view.
9. Playback - Viewing of recorded video les.
10. Status Bar - Displays IP address and transmitting
bytes.
11. Camera ID - Shows the number of available cameras
for viewing.
• When in single screen mode, select the camera
you wish to view from this list.
12. Snapshot - Capture and save current view in either
.jpg or .bmp format.
13. Event Log - Displays Event, Operation, System and
Network Logs.
14. Auto Scan - Turns on/off automatic cycling between
cameras in the Single and Split Screen Modes.
15. Full Screen - Uses the entire area of the screen for
video display.
• To exit full screen press ESC on the keyboard or
right-click using your mouse.
16. Alarm - Alert and display warning information.
17. DirectDraw - Enhances video quality for certain VGA
cards.
18. Audio Button - Enable/Disable sound. Only one
camera’s audio can be heard at a time.
• When in Split Screen Mode, click on the same icon
in the upper right hand corner of the camera view
to listen to that specic camera’s audio.
AVer User Guide v.2.1 Tie National, LLC www.TieNational.com
3
Setup
Initial login will require rst making a selection from the Remote
Server under Setup, clicking on OK, and then signing into the unit
via Network.
1. Storage Path - Sets where data is saved. If there is not enough
free space to record the data the system will automatically save
over the oldest data. If you have more than one storage path
entered, the system will automatically save data to the next path
shown. By default data is stored in C:\RemoteData.
Enable network storage sends recorded video to an internet
storage drive/folder that has been mapped as a Network Driver
within the DVR server. This will be programmed by a TIE Engineer
if required.
2. Language - Adjusts the language used for tool tips and dialogs.
Default is set to English.
3. Remote Server - Available DVR servers for viewing. If viewing
from within the location, the IP Address shown will be an internal
address. If viewing remotely, an external IP must be added.
• Click Add/Delete to update the available list view with
additional IP addresses.
• To view a selected site, highlight the IP to view from the list
and click OK.
Contact TIE’s Help Desk at 630.301.7444 for assistance in determining
your IP address and port number.
4. Channel Settings - Identies the cameras that are transmitting
signals to the server and which cameras can be viewed from the
Remote Console. Default for both is set to all.
Network (Login)
Initial login will require rst making a selection from the Remote
Server under Setup, clicking on OK, and then signing into the unit via
Network.
• The following User ID and Passwords have been setup by default on
your system. After entering, click OK and you will be connected to Live
view.
ADMINISTRATOR
(playback and recording
authorization)
ID: owner
Password: 1234
USER
(view only access)
ID: user
Password: 1234
Please note that TIE encourages that you change your passwords (see Password Reset) and keep them stored in a
secure location. TIE does not have access to your passwords.
AVer User Guide v.2.1 www.TieNational.com
Tie National, LLC
4
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