Asus XG43VQ User Manual

XG43VQXG43VQ

SUPER ULTRA-WIDE GAMING MONITOR

Table of contents

Notices ......................................................................................................... iii

Safety information ...................................................................................... iv

Care & Cleaning .......................................................................................... vi

1.1 Welcome ....................................................................................... 1-1

1.2 Package contents ......................................................................... 1-1

1.3 Assembling the monitor .............................................................. 1-2

1.4 Connect cables ............................................................................. 1-4

1.4.1 Rear of the LCD monitor ................................................. 1-4

1.5 Monitor introduction .................................................................... 1-5

1.5.1 Using the Controls button .............................................. 1-5

2.1 Adjusting the monitor .................................................................. 2-1

2.2 Outline dimension ........................................................................ 2-2

2.3 Detaching the arm/stand (for VESA wall mount) ............ 2-3

3.1 OSD (On-Screen Display) menu ................................................. 3-1

3.1.1 Howtorecongure .......................................................... 3-1

3.1.2 OSD Function Introduction .............................................. 3-2

3.2 Specications ............................................................................. 3-11

3.3 Troubleshooting (FAQ) .............................................................. 3-12

3.4 Supported Timing List ............................................................... 3-14

Copyright © 2018 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,

transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the

product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or

copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.

ii

Notices

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for connection of the monitor to
the graphics card is required to assure compliance with FCC

regulations.Changesormodicationstothisunitnotexpressly

approved by the party responsible for compliance could void the
user’s authority to operate this equipment.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.

This class B digital apparatus complies with Canadian ICES-003.

This Class B digital apparatus meets all requirements of the Canadian Interference

-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du
Réglement sur le matériel brouiller du Canada.

iii

Safety information

• Before setting up the monitor, carefully read all the documentation that

came with the package.

• To prevent fire or shock hazard, never expose the monitor to rain or

moisture.

• Never try to open the monitor cabinet. The dangerous high voltages

inside the monitor may result in serious physical injury.

• If the power supply is broken, do not try to fix it by yourself. Contact a

qualified service technician or your retailer.

• Before using the product, make sure all cables are correctly connected

and the power cables are not damaged. If you detect any damage,
contact your dealer immediately.

• Slots and openings on the back or top of the cabinet are provided for

ventilation. Do not block these slots. Never place this product near or
over a radiator or heat source unless proper ventilation is provided.

• The monitor should be operated only from the type of power source

indicated on the label. If you are not sure of the type of power supply to
your home, consult your dealer or local power company.

• Use the appropriate power plug which complies with your local power

standard.

• Do not overload power strips and extension cords. Overloading can

result in fire or electric shock.

• Avoid dust, humidity, and temperature extremes. Do not place the

monitor in any area where it may become wet. Place the monitor on a
stable surface.

• Unplug the unit during a lightning storm or if it will not be used for a

long period of time. This will protect the monitor from damage due to
power surges.

• Never push objects or spill liquid of any kind into the slots on the

monitor cabinet.

• To ensure satisfactory operation, use the monitor only with UL listed

computers which have appropriate configured receptacles marked
between 100 ~ 240V AC.

• The socket-outlet shall be installed near the equipment and shall be

easily accessible

• If you encounter technical problems with the monitor, contact a

qualified servicer.

• Provide an earthing connection before the mains plug is connected to

the mains. And, when disconnecting the earthing connection, be sure
to disconnect after pulling out the mains plug from the mains.

iv

• Please use ADP-150CH B of DELTA adapter.

WARNING

Usageofotherthanspeciedhead-orearphonescanresultinhearing

loss due to excessive sound pressures.

Restriction on Hazardous Substances statement (India)

This product complies with the “India E-Waste (Management) Rules, 2016”
and prohibits use of Lead, Mercury, Hexavalent Chromium, polybrominated
biphenyls(PBBs) and polybrominated diphenyl ethers(PBDEs) in
concentration exceeding 0.1% by weight in homogenous materials
and 0.01% by weight in homogenous materials for cadmium, except of
exemptions listed in Schedule 2 of the Rule.

Made in China

v

Care & Cleaning

• Before you lift or reposition your monitor, it is better to disconnect the

cables and power cord. Follow the correct lifting techniques when
positioning the monitor. When lifting or carrying the monitor, grasp the
edges of the monitor. Do not lift the display by the stand or the cord.

• Cleaning. Turn your monitor off and unplug the power cord. Clean the

monitor surface with a lint-free, non-abrasive cloth. Stubborn stains
may be removed with a cloth dampened with mild cleaner.

• Avoid using a cleaner containing alcohol or acetone. Use a cleaner

intended for use with the LCD. Never spray cleaner directly on the
screen, as it may drip inside the monitor and cause an electric shock.

This symbol of the crossed out wheeled bin indicates that the
product (electrical, electronic equipment, and mercury-containing
button cell battery) should not be placed in municipal waste.
Please check local regulations for disposal of electronic products.

AEEEyönetmeliğineuygundur

The following symptoms are normal with the monitor:

• The screen may flicker during the initial use due to the nature of the

fluorescent light. Turn off the Power Switch and turn it on again to
make sure that the flicker disappears.

• You may find slightly uneven brightness on the screen depending on

the desktop pattern you use.

• When the same image is displayed for hours, an afterimage of the

previous screen may remain after switching the image. The screen will
recover slowly or you can turn off the Power Switch for hours.

• When the screen becomes black or flashes, or cannot work anymore,

contact your dealer or service center to fix it. Do not repair the screen
by yourself!

Conventions used in this guide

WARNING: Information to prevent injury to yourself when trying to
complete a task.

CAUTION: Information to prevent damage to the components
when trying to complete a task.

IMPORTANT: Information that you MUST follow to complete a
task.

NOTE: Tips and additional information to aid in completing a task.

vi

Wheretondmoreinformation

Refer to the following sources for additional information and for product
and software updates.

1. ASUS websites

The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com

2. Optional documentation

Your product package may include optional documentation that may
have been added by your dealer. These documents are not part of
the standard package.

vii

1.1 Welcome

Thank you for purchasing the ASUS® LCD monitor!

The latest widescreen LCD monitor from ASUS provides a crisper,
broader, and brighter display, plus a host of features that enhance your
viewing experience.

With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings you!

1.2 Package contents

Check your package for the following items:

LCD Monitor

Monitor Stand

Monitor Base

Quick Start Guide

Warranty Card

1x Power Cord

1x HDMI Cable

1x DP Cable

1x Power Adapter

1x USB 3.0 Cable

VESA Cover

VESA kits

• If any of the above items is damaged or missing, contact your

retailer immediately.

ASUS LCD Monitor XG Series

1-1

1.3 Assembling the monitor

To assemble the monitor:

• While assembling the monitor arm/base, we recommend

that you keep the monitor inside its EPS (Carton box)
packaging.

1. Take out all accessory from the upside EPS.

2. Take out upside EPS from carton box and then push open stand
assembly hole.

1

2

3. Align the screw hole on the monitor with the bundled screw on the
arm. Then insert the arm into the monitor.

3.1 Install the arm.

3.2 Fasten the bundled screw.

3.2 Cover the VESA cover.

1-2

Chapter 1: Product Introduction

2

1

3

4. Fix the base to the arm by fastening the bundled screw.

5. Remove the monitor from its EPS packaging. Adjust the monitor to
the angle that is most comfortable for you.
Please do not hold the panel, we recommend hold the monitor stand
to pick up monitor.

ASUS LCD Monitor XG Series

1-3

1.4 Connect cables

1.4.1 Rear of the LCD monitor

9

1

1. USB3.0 Downstream Port

2. USB3.0 Upstream Port

3. USB3.0 Downstream Port

4. HDMI2.0 Port

5. HDMI2.0 Port

6. DisplayPort

7. Earphone Jack

8. DC-IN Port

9. Kensington Lock

HDMI-2 HDMI-1

42 3

5

DCIN

6

8

7

1-4

Chapter 1: Product Introduction

1.5 Monitor introduction

1.5.1 Using the Controls button

Use the control button on the bottom of the monitor to adjust the monitor
settings.

Input Select

Menu

Close

GamePlus

GameVisual

Volume

Power Off

1. Power Indicator:

• The color definition of the power indicator is as the below table.

Status Description

White ON

Amber Standby mode

OFF OFF

2. Power Button:

• Press this button to turn the monitor on/off. Press any key to turn

on the monitor when monitor is power off.

3.

Volume Button:

• This is a shortcut key. Default setting is Volume.

4.

GameVisual:

• This is a shortcut key. Default setting is GameVisual.

5.

GamePlus Button:

• This is a shortcut key. Default setting is GamePlus.

• GamePlus: The GamePlus Function provides a toolkit and

creates a better gaming environment for users when playing
different types of games. Particularly, Crosshair function is
specially designed for new gamers or beginners interested in First
Person Shooter (FPS) games.
To active GamePlus:

• Press GamePlus Button to enter the GamePlus main menu.

• Activate Crosshair, Timer, FPS Counter or Display Alignment

function.

ASUS LCD Monitor XG Series

1-5

• Move the button up/down to select and press to

confirm the function needed. Press

to go off, and exit.

• Crosshair/Timer/FPS Counter is movable by pressing

5-way key.

GamePlus main menu GamePlus-Crosshair

(Practice Mode)

GamePlus-Timer GamePlus-FPS Counter

GamePlus

FPS

NEXT BACK/EXIT

6. Close Button

• Exit the OSD menu.

7.

Menu Button

• This is menu hotkey. Select it to open main menu OSD.

8.

Input Select Button:

• This is a shortcut key. The default setting is Input Select. Use

Input Select hotkey to switch from “HDMI-1”, “HDMI-2” or
“DisplayPort”.

1-6

Chapter 1: Product Introduction

2.1 Adjusting the monitor

• For optimal viewing, we recommend that you look at the full face of the

monitor, then adjust the monitor to the angle that is most comfortable
for you.

• Hold the stand to prevent the monitor from falling

angle.

• Youcanadjustthemonitor’sanglefrom-5˚to20˚anditallows16˚

swivel adjustment from either left or right. You can also adjust the
monitor’s height within +/- 12 cm.

-5 ~ 20

when you change its

2-1

16°

12cm

16°

It is normal that the monitor slightly shakes while you adjust the
viewing angle.

Chapter 2: Setup

2.2 Outline dimension

Unit: mm [inch]

120

[4.7]

ASUS LCD Monitor XG Series

2-2

2.3 Detaching the arm/stand (for VESA wall

mount)

• Avoid damaging the monitor surface. While detaching the

monitor stand, always keep the monitor inside its EPS
packaging.

The detachable stand of this monitor is specially designed for VESA wall
mount.

To detach the arm/stand

1. Disconnect power and signal cables. Carefully put the monitor
facedown on its EPS packaging.

2. Remove the covers on where the monitor and the arm meet.

3. Remove the four (4) screws securing the arm to the rear of the
monitor.

4. Detach the stand (arm and base) from the monitor.

• Use only the UL Listed Wall Mount Bracket with minimum

weight/load 28.8 kg (Screw size: M4 x 10 mm).

ASUS LCD Monitor XG Series

2-3

3.1 OSD (On-Screen Display) menu

3.1.1 Howtorecongure

DisplayPort 3840x1080@ 144Hz

Racing Mode

ROG Strix XG43V HDR OFF

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

MOVE/ENTER

1. Press the Central of 5-way button to display the OSD menu.

2. Press the Up and Down keys to switch the options in the menu.
When you move from one icon to another, the option name is
highlighted.

3. To select a highlighted item from the menu, press the Right key or the
Central button.

4. Press the Up and Down keys to select the desired parameters.

5. Press the Right key or the Central button to enter the slide bar, and
then use the Up or Down keys (depending on the indicators in the
menu) to make changes.

6. Press the Left key to return to the previous menu.

Scenery Mode

Racing Mode

Cinema Mode

RTS/RPG Mode

FPS Mode

sRGB Mode

MOBA Mode

User Mode

BACK

EXIT

ASUS LCD Monitor XG Series

3-1

3.1.2 OSD Function Introduction

1. GameVisual

DisplayPort 3840x1080@ 144Hz

Racing Mode

ROG Strix XG43V HDR OFF

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

MOVE/ENTER

• Scenery Mode: This is the best choice for scenery photo

displaying with GameVisual™ Video Intelligence Technology.

• Racing Mode: This is the best choice for racing game playing

with GameVisual™ Video Intelligence Technology.

• Cinema Mode: This is the best choice for movie watching with

GameVisual™ Video Intelligence Technology.

• RTS/RPG Mode: This is the best choice for Real-Time

Strategy(RTS)/Role-Playing Game(RPG) playing with
GameVisual™ Video Intelligence Technology.

• FPS Mode: This is the best choice for First Person Shooter game

playing with GameVisual™ Video Intelligence Technology.

• sRGB Mode: This is the best choice for viewing photos and

graphics from PCs.

• MOBA Mode : This is the best choice for Multiplayer Online

Battle Arena (MOBA) games playing with GameVisualTM Video
intelligence Technology.

• User Mode: More items are adjustable in the Color menu.

Scenery Mode

Racing Mode

Cinema Mode

RTS/RPG Mode

FPS Mode

sRGB Mode

MOBA Mode

User Mode

BACK

EXIT

3-2

• In the Racing Mode, the Saturation, Sharpness, and ASCR

functions are not user-configurable.

• In the sRGB, the Saturation, Color Temp., Sharpness,

Brightness, Contrast and ASCR functions are not user­configurable.

• In the MOBA Mode, the Saturation, Sharpness and ASCR

functions are not user-configurable.

Chapter 3: General Instruction

2. GamePlus

DisplayPort 3840x1080@ 144Hz

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

MOVE/ENTER

Crosshair

Timer

FPS Counter

Display Alignment

BACK

• Crosshair: Activate Crosshair function.

• Timer: Activate Timer function.

• FPS Counter: Activate FPS Counter function.

• Display Alignment: Activate Display Alignment function.

Racing Mode

ROG Strix XG43V HDR OFF

EXIT

ASUS LCD Monitor XG Series

3-3

3. Color

Select the image color you like from this function.

DisplayPort 3840x1080@ 144Hz

Racing Mode

ROG Strix XG43V HDR OFF

BACK

90

80

EXIT

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

Brightness

Contrast

Saturation

Color Temp.

Gamma

MOVE/ENTER

• Brightness: The adjusting range is from 0 to 100.

• Contrast: The adjusting range is from 0 to 100.

• Saturation: The adjusting range is from 0 to 100.

• Color Temp.: Contains three preset color modes (Cool, Normal,

Warm) and User Mode.

• Gamma: Contains three gamma modes including 1.8, 2.2, 2.5.

• In the User Mode, colors of R (Red), G (Green), and B (Blue)

are user-configurable; the adjusting range is from 0 ~ 100.

3-4

Chapter 3: General Instruction

4. Image

You can adjust OD, Aspect Control, ASCR, Adaptive-Sync/FreeSync,
Blue Light Filter, HDR and Shadow Boost from this main function.

DisplayPort 3840x1080@ 144Hz

Racing Mode

ROG Strix XG43V HDR OFF

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

MOVE/ENTER

OD

Aspect Control

ASCR

Adaptive-Sync/FreeSync

Blue Light Filter

HDR

Shadow Boost

BACK

EXIT

• OD: Speeds up the response time by Over Drive technology.

Including Level 0~Level 5.

• Aspect Control: Adjusts the aspect ratio to “Full” and “4:3”.

• ASCR: Select ON or OFF to enable or disable dynamic contrast

ratio function.

• Adaptive-Sync/FreeSync: It can allow a Adaptive-Sync/

FreeSync supported graphics source to dynamically adjust display
refresh rate based on typical content frame rates for power
efficient, virtually stutter free and low-latency display update.
FreeSync support 48-100Hz under HDMI mode. FreeSync
support 48-144Hz under DP mode.

• Blue Light Filter: Adjust the energy level of blue light emitted

from LED backlight.

• HDR: High Dynamic Range. Contains three HDR modes (ASUS

Cinema HDR, ASUS Gaming HDR and FreeSync2 HDR).
HDR item will be locked when connected to AMD FreeSync2 HDR
video. (FreeSync2 HDR non-support under HDMI@120Hz)

• Shadow Boost: Dark color enhancement adjust monitor gamma

curve to enrich the dark tones in an image making dark scenes
and objects much easier be found.

• Choose 4:3 to display the picture according to the original

aspect ratio of the input source.

ASUS LCD Monitor XG Series

3-5

• When Blue Light Filter is activated,the default settings of

Racing Mode will be automatically imported.

• Between Level 1 to Level 3, the Brightness function is user-

configurable.

• Level 4 is optimized setting. It is compliance with TUV Low

Blue Light Certification. The Brightness function is not user­configurable.

Please refer to the following to alleviate eye strains:

• Users should take some time away from the display if working

for long hours. It is advised to take short breaks (at least
5 mins) after around 1 hour of continuous working at the
computer. Taking short and frequent breaks is more effective
than a single longer break.

• To minimize eye strain and dryness in your eyes, users should

rest the eye periodically by focusing on objects that are far
away.

• Eye exercises can help to reduces eye strain. Repeat these

exercises often. If eye strain continues please consult a
physician. Eye exercises: (1) Repeating look up and down (2)
Slowly roll your eyes (3) Move your eyes diagonal.

• High energy blue light may lead to eye strain and AMD (Age-

Related Macular Degeneration). Blue light filter to reduce 70%
(max.) harmful blue light to avoiding CVS (Computer Vision
Syndrome).

3-6

Chapter 3: General Instruction

5. PBP Setting

Color setting

PBP Source

The PBP Setting allows you to open up sub-window(s) connected
from any video source.

DisplayPort 3840x1080@ 144Hz

Racing Mode

ROG Strix XG43V HDR OFF

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

MOVE/ENTER

PBP Mode

BACK

EXIT

By activating this function, this monitor displays two pictures or three
pictures for any video sources.

• PBP Mode: Select PBPx2 or PBPx3 or turn it off.

• PBP Source: Selects the video input source among,

“HDMI-1”, “HDMI-2” or “DisplayPort”.

• Color setting: Set GameVisual mode for each PBP window.

• To turn on PBP function will disable Adaptive-Sync/FreeSync

and HDR function.

• PBP function is supported below 60Hz.

ASUS LCD Monitor XG Series

3-7

6. Input Select

Select the input source:

• HDMI-1, HDMI-2, and DisplayPort

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

MOVE/ENTER

HDMI-1

HDMI-2

DisplayPort

BACK

DisplayPort 3840x1080@ 144Hz

Racing Mode

ROG Strix XG43V HDR OFF

EXIT

3-8

Chapter 3: General Instruction

7. System Setup

Adjuststhesystemconguration.

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

MOVE/ENTER

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

MOVE/ENTER

Sound

USB Hub

Shortcut

OSD Setup

Language

Information

Key Lock

Power Indicator

Power Key Lck

All Reset

BACK

BACK

DisplayPort 3840x1080@ 144Hz

ROG Strix XG43V HDR OFF

DisplayPort 3840x1080@ 144Hz

ROG Strix XG43V HDR OFF

ON

OFF

Racing Mode

EXIT

Racing Mode

EXIT

• Sound: Selects “Volume” to adjust the output volume level.

Selects “Mute” to mute the output volume. Selects “Sound
Source” to select audio source.

• USB Hub: Turn On/Off USB Hub function during the standby

mode.

• Shortcut: Selecting this option allows you to set shortcut key.

• OSD Setup: Adjusts the OSD Timeout, DDC/CI, and

Transparency of the OSD screen.

• Language: Select OSD language. The selections are: English,

French, German, Spanish, Italian, Dutch, Russian, Poland,
Czech, Croacia, Hungary, Romania, Portugal, Turkey,
Simplified Chinese, Traditional Chinese, Japanese, Korean,
Persian, Thai, and Indonesian.

• Information:Displays the monitor information.

ASUS LCD Monitor XG Series

3-9

• Key Lock: Disable all key functions. Pressing the down button for

more than five seconds to disable key lock function.

• Power Indicator: Turn the power LED indicator on/off.

• Power Key Lock: To disable / enable power key

• All Reset: Selects “Yes” to revert all settings to the factory default

mode.

8. MyFavorite

Load/Save all settings on the monitor.

DisplayPort 3840x1080@ 144Hz

Racing Mode

ROG Strix XG43V HDR OFF

GameVisual

GamePlus

+

Color

Image

PBP Setting

Input Select

System Setup

MyFavorite

MOVE/ENTER

Setting 1

Setting 2

BACK

EXIT

3-10

Chapter 3: General Instruction

3.2 Specications

Model

Panel Size

Max. Resolution

Brightness (Typ.)

Intrinsic Contrast Ratio (Typ.)

Viewing Angle (CR>10)

Display Colors

Response Time

Sound from HDMI

HDMI input

DisplayPort input

PBP

USB3.0 Port

Earphone

Speaker

Power On Consumption

Chassis Colors

Power saving mode

Power off mode

Tilt

Phys. Dimension with stand
(WxHxD)

Phys. Dimension without stand
(WxHxD)

Box Dimension (WxHxD)

Net Weight with Stand (Esti.)

Net Weight without Stand (Esti.)

Gross Weight (Esti.)

Voltage Rating

Temperature (operating)

XG43VQ

43.4” W (110.23 cm)

3840 x 1200

450 nits (typical)

3000:1

178°(V) /178°(H)

1.07B (8bit+2FRC)

4 ms (G To G )

Yes

HDMI2.0 x 2

Yes

Yes

Upstream x1, Downstream x2

(USB port without power charger when

upstream no link)

Yes

5 W x 2

< 47 W*

(Measuring a screen brightness of 200

nits without audio/ USB/ Card reader

connection)

Black

< 0.5W

< 0.5W

-5° ~ 20°

1057.12 x 517.46 x 309.03 mm

1057.12 x 361.26 x 158.66 mm

1152 x 456 x 370 mm

12.0 kg

8.3kg

TBD kg

Adapter 20Vdc, 7.5A

0°C ~ 40°C

ASUS LCD Monitor XG Series

3-11

3.3 Troubleshooting (FAQ)

Problem Possible Solution

Power LED is not ON

The power LED lights
amber and there is no
screen image

Screen image is too light
or dark

Screen image bounces or
a wave pattern is present
in the image

Screen image has color
defects (white does not
look white)

The screen image is a
white mist

No sound or sound is low • Adjust the volume settings of both your monitor

• Press the

the ON mode.

• Check if the power cord is properly connected to

the monitor and the power outlet.

• Check Power Indicator function in main menu

OSD. Select “ON” to turn on power LED.

• Check if the monitor and the computer are in the

ON mode.

• Make sure the signal cable is properly connected

the monitor and the computer.

• Inspect the signal cable and make sure none of

the pins are bent.

• Connect the computer with another available

monitor to check if the computer is properly
working.

• Adjust the Contrast and Brightness settings via

OSD.

• Make sure the signal cable is properly connected

to the monitor and the computer.

• Move electrical devices that may cause electrical

interference.

• Inspect the signal cable and make sure that

none of the pins are bent.

• Perform Reset via OSD.

• Adjust the R/G/B color settings or select the

Color Temperature via OSD.

• PBP mode is not support HDR, Please try to turn

off HDR function of source side or turn off PBP
mode, and then check screen image is normal
or not.

and computer.

• Make sure the computer sound card driver is

properly installed and activated.

• Check the audio source.

button to check if the monitor is in

3-12

Chapter 3: General Instruction

The following function is
disabled automatically.

• Adaptive-Sync/

FreeSync

• HDR decoded

PBP mode is disabled
automatically.

Image is not full screen in
PBP mode.

• To set PBP mode will disable Adaptive-

Sync/FreeSync and HDR decoded
automatically.

• Adaptive-Sync/FreeSync is selectable after turn

off PBP mode.

• HDR decoded is enabled automatically in PBP

off mode.

• PBP mode is used below 60Hz. Turn off PBP

mode if any input V frequency is more than 60Hz
automatically.

• Change Input video V frequency to 60Hz then try

to set PBP mode again.

• Set resolution to PBP window size as following:

1920x1080@60Hz in mode.
2560x1080@60Hz at large window in or

mode.

1280x1080@60Hz at small window in or

mode.

1280x1080@60Hz in mode.

• Check resolution in PC and OSD. Disable

scaling in graphics card if they are not the
same.

• The resolution in OSD is leftmost window.

Set the input source to leftmost window to
check resolution if the window is not leftmost
window.

ASUS LCD Monitor XG Series

3-13

3.4 Supported Timing List

DP

Support Timing table

1 640x480@60Hz
2 640x480@67Hz
3 640x480@72Hz
4 640x480@75Hz
5 720x400@70Hz
6 800x600@56Hz
7 800x600@60Hz
8 800x600@72Hz
9 800x600@75Hz

10 1024x768@60Hz
11 1024x768@70Hz
12 1024x768@75Hz
13 1152x864@75Hz
14 1280x720@60Hz
15 1280x960@60Hz
16 1280x1080@60Hz
17 1280x1024@60Hz
18 1440x900@60Hz
19 1680x1050@60Hz
20 1920x1080@50Hz
21 1920x1080@60Hz
22 2560x1080@60Hz
23 3840x1080@60Hz
24 3840x1080@120Hz
25 3840x1080@144Hz
26 480P@60Hz
27 576P@50Hz
28 720P@50Hz
29 720P@60Hz
30 720P@120Hz
31 1080P@50Hz
32 1080P@60Hz
33 1080P@120Hz

3-14

Chapter 3: General Instruction

HDMI

Support Timing table

1 640x480@60Hz
2 640x480@67Hz
3 640x480@72Hz
4 640x480@75Hz
5 720x400@70Hz
6 800x600@56Hz
7 800x600@60Hz
8 800x600@72Hz

9 800x600@75Hz
10 1024x768@60Hz
11 1024x768@70Hz
12 1024x768@75Hz
13 1152x864@75Hz
14 1280x720@60Hz
15 1280x960@60Hz
16 1280x1080@60Hz
17 1280x1024@60Hz
18 1440x900@60Hz
19 1680x1050@60Hz
20 1920x1080@50Hz
21 1920x1080@60Hz
22 2560x1080@60Hz
23 3840x1080@60Hz
24 3840x1080@100Hz
25 3840x1080@120Hz
26 480P@60Hz
27 576P@50Hz
28 720P@50Hz
29 720P@60Hz
30 720P@120Hz
31 1080P@50Hz
32 1080P@60Hz
33 1080P@120Hz

* The modes not listed in the above tables may not be supported. For

optimal resolution, we recommend that you choose a mode listed in
the above tables.

ASUS LCD Monitor XG Series

3-15