ASUS P4C-P4P User Manual
Trend Micro Incorporated reserves the right to make changes to this
document and to the products described herein without notice. Before
installing and using the software, please review the readme files, release
notes and the latest version of the Quick Start Guide, which are available
from Trend Micro's Web site at:
http://www.antivirus.com/download/documentation/
NOTE: A license to the Trend Micro Software includes the right to product
updates, pattern file updates, and basic technical support for one (1) year
from the date of purchase only. Thereafter, you must renew Maintenance on
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Copyright © 1998 - 2002 Trend Micro Incorporated. All rights reserved. No
part of this publication may be reproduced, photocopied, stored in a retrieval
system, or transmitted without the express prior written consent of Trend
Micro Incorporated.
Document Part No. PCEM90992/20108
Release Date: February 2002
Protected by U.S. Patent No. 5,951,698 and 5,623,600
The Quick Start Guide for Trend Micro™ PC-cillin™ 2002 is intended to
introduce the main features of the software and installation instructions for
your production environment. You should read through it prior to installing
or using the software.
Detailed information about how to use specific features within the software
are available in the online help file and online SolutionBank at Trend
Micro’s Web site.
At Trend Micro, we are always seeking to improve our documentation. If
you have questions, comments, or suggestions about this or any Trend Micro
document, please contact us at docs@trendmicro.com. Your feedback is
always welcome. Please evaluate this document on the following site:
http://www.antivirus.com/download/documentation/rating.asp.
Contents
Chapter 1: Welcome to Trend Micro PC-cillin
What’s New in PC-cillin 2002 ............................1-1
Personal Firewall ...........................................1-2
PC-cillin for Wireless ....................................1-2
Trojan System Cleaner ..................................1-2
ScriptTrap Technology .................................. 1-3
Emergency Lock ...........................................1-3
User Interface ................................................ 1-3
Intelligent Update .......................................... 1-4
New product registration method .................. 1-4
Chapter 2: Installing and Removing PC-cillin 2002
Hit the ground running... ..................................... 2-1
What PC-cillin does "right out of the box": .. 2-1
What you can do with the click of a button: .2-2
Installing PC-cillin ..............................................2-2
Uninstalling PC-cillin .......................................... 2-4
Contents
Chapter 3: Getting to Know PC-cillin 2002
Viewing the PC-cillin window ............................3-1
About the Simple mode .................................3-2
About the Standard mode .............................. 3-2
Viewing the Settings window .............................3-3
Performing Quick Tasks ......................................3-4
Maintaining protection from viruses .............3-4
Protecting against email threats .....................3-4
Preventing Internet programs from harming your
computer ........................................................3-5
Filtering unwanted Web content ................... 3-6
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Trend Micro™ PC-cillin™ 2002 Quick Start Guide
Blocking harmful Internet connections ........ 3-6
Adjusting Personal Firewall security levels . 3-7
Accessing PC-cillin online help .......................... 3-8
Chapter 4: Getting Started
Registering your software ................................... 4-1
Upgrading your trial version software ................ 4-2
Updating your software ...................................... 4-3
Updating PC-cillin ........................................ 4-3
Updating PC-cillin for Wireless ................... 4-3
Using Intelligent Update ............................... 4-4
Protecting your computer ................................... 4-5
Enabling the Real-time Monitor ................... 4-5
Scanning a single file .................................... 4-6
Scanning folders ........................................... 4-6
Scanning all drives ........................................ 4-6
Enabling your Personal Firewall .................. 4-7
Activating the Emergency Lock ................... 4-7
Creating Rescue Disks .................................. 4-8
Cleaning boot viruses ................................. 4-10
Chapter 5: Handling Viruses
Virus prevention ................................................. 5-1
What happens if a virus is detected .................... 5-2
Actions to take if PC-cillin cannot clean the file 5-2
Understanding viruses and Trojans .................... 5-4
About viruses ................................................ 5-4
About Trojans ............................................... 5-4
ii
Chapter 6: Getting Support
Contacting Technical Support ............................. 6-1
Before Contacting Technical Support .................6-2
Visiting the Trend Micro User's page .................6-2
Visiting the Technical Support Web site .............6-3
Contents
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Trend Micro™ PC-cillin™ 2002 Quick Start Guide
iv
Chapter 1
Welcome to Trend Micro™ PC-cillin™
Trend Micro PC-cillin provides complete Internet-era virus and hacker
protection for your computer. PC-cillin 2002 includes a Personal Firewall,
Site filter, Internet mail scanning, and more for all your secure computing
needs.
Designed for the home or small office user, the friendly interface lets you
quickly become familiar with all the powerful features of the software.
However, the program behind the interface uses the latest technology and
protects you from the nastiest viruses, sneakiest Trojans, and the meanest
hackers. With firewall technology, the Trojan System Cleaner tool, and more,
PC-cillin gives you peace of mind whenever you connect to the Internet. And
now that Trend Micro's award winning ICSA approved scan engine also
includes ScriptTrap™ technology, personal computing has never been more
secure.
What’s New in PC-cillin 2002
This section describes the latest features added to Trend Micro PC-cillin 2002:
• Personal Firewall
• PC-cillin for Wireless™
• Trojan System Cleaner
• ScriptTrap™ Technology
• Emergency Lock
• User Interface
• Intelligent Update
• New product registration method
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Trend Micro™ PC-cillin™ 2002 Quick Start Guide
Personal Firewall
PC-cillin 2002 provides secure Internet computing with its new Personal
Firewall feature. Easy to operate, the Personal Firewall protects your
computer from unwanted Internet connections. With adjustable security
levels, a trusted site list, and a port blocking function, the Personal Firewall
gives you the control to keep your computer safe from malicious programs,
like spyware and Trojan horses.
The Personal Firewall is ideal for computers using always-on broadband
connections (xDSL, cable modem), or for those computers that are often
online. But even computers that only connect to the Internet for short periods
of time are still vulnerable to hacker attacks and need protection.
Refer to Blocking harmful Internet connections on page 3-6 for more
Personal Firewall information.
PC-cillin for Wireless™
Malicious code and other unique threats hidden inside files, email, or on the
Web can enter your Palm, Pocket PC, or EPOC handheld device during
beaming, synchronization, or Internet access. Trend Micro PC-cillin for
Wireless provides portable, easy-to-use antivirus security for wireless
devices to defend against potential threats. Best of all, PC-cillin for Wireless
is bundled with PC-cillin 2002, providing you with secure computing on both
your desktop and your PDA.
For more PC-cillin for Wireless information, refer to Updating PC-cillin for
Wirel ess on page 4-3.
Trojan System Cleaner
PC-cillin automatically runs the Trojan System Cleaner (TSC) during initial
installation, and every time PC-cillin performs a real-time scan. The TSC
detects the activity of Trojan horses (Trojans), and recovers system files
which have been modified by Trojans. In addition, the TSC deletes Trojan
processes, and deletes the files dropped by them.
Unlike the TSC, traditional antivirus products only scan files (open files and
check for virus code), they don’t check and clean system files and can’t clean
or delete Trojans if it has already run in the system.
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What’s New in PC-cillin 2002
The TSC uses a pattern to define how to clean a Trojan. These patterns are
built into Trend Micro pattern files and are kept up to date. Whenever TSC is
executed, it also looks for an updated pattern file.
ScriptTrap™ Technology
Using ScriptTrap technology added to the scan engine, PC-cillin not only
guards against harmful known script-based viruses, (“ILOVEYOU” and
“Anna Kournikova”) but can also protect your PC from new, unknown
script-based threats. Without any user intervention, ScriptTrap automatically
scans for scripting viruses based on "what they do" rather than how they are
written using processes called lexical analysis (the division of the script's
source code into components, called tokens, based on punctuation and other
keys) and semantic parsing (attempts to determine the meaning of each
component).
Emergency Lock
PC-cillin includes an Internet Emergency Lock function that lets you
instantly disable all Internet activity if you suspect an attack. Enabling the
Emergency Lock function immediately stops all traffic to and from the
Internet. Use the Emergency Lock during a virus outbreak or if you suspect
someone is trying to remotely break into your computer.
Refer to Activating the Emergency Lock on page 4-7 for Emergency Lock
information.
User Interface
Designed for the home or small office user, the program’s friendly interface
quickly familiarizes you with the powerful features of PC-cillin 2002. The
tab interface now includes a Simple and Standard mode that lets you easily
switch between the two modes. Simple mode is ideal for users who are just
getting started with antivirus and Internet security. When you want more
control and access to advanced functions, just switch to Standard mode.
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Trend Micro™ PC-cillin™ 2002 Quick Start Guide
Intelligent Update
Intelligent Update automatically searches for and downloads the latest files
for PC-cillin 2002 from the Trend Micro ActiveUpdate server. This includes
pattern files, and program files for both the main program and PC-cillin for
Wireless. In addition, Intelligent Update ensures you have the latest Personal
Firewall rules. This powerful function keeps PC-cillin 2002 and all its
components updated to offer you maximum protection with minimum user
intervention. Just use your computer and the Internet, and PC-cillin makes
sure you are protected with the most up-to-date software.
For Intelligent Update information, refer to Using Intelligent Update on page
4-4.
New product registration method
Trend Micro PC-cillin 2002 offers a new way to register your software
online. Simply fill out a few details on our Registration Web page, receive
your License Key via email, and then under Step 3 insert it into the field on
the Register Now screen of the PC-cillin window.
Registration only takes a few minutes and once you’ve registered you receive
the following benefits:
• virus pattern file and scan engine updates for one year
• access to technical support
• information about future updates and the latest virus threats
Refer to Registering your software on page 4-1 for information about
registering your software.
1-4
Chapter 2
Installing and Removing PC-cillin 2002
This chapter describes what PC-cillin 2002 can immediately do for you
"right out of the box". In addition, it covers both installation and
uninstallation procedures for PC-cillin.
The following sections are included in this chapter:
• Hit the ground running...
• Installing PC-cillin
• Uninstalling PC-cillin
Hit the ground running...
Even before you completely install PC-cillin, it checks your main system
files for viruses and Trojan horses. Then after it’s installed, PC-cillin keeps
your computer virus-free with a series of pre-defined automated tasks.
What PC-cillin does "right out of the box":
• Checks for viruses every time you open, copy, move, or save a file.
• Protects against downloading infected files from Internet or FTP sites.
• Guards against malicious Java™ applets and ActiveX™ controls while
you are surfing the Web.
• Detects and cleans Trojans installed on your system.
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Trend Micro™ PC-cillin™ 2002 Quick Start Guide
• Scans your email message attachments as they are being downloaded from
the POP3 email server (if you use the email clients: Microsoft™
Outlook™ 98 or above, Outlook Express 4.0 or above or Eudora™ Pro 4.0
or above).
• Protects your computer against attacks from the Internet.
• Monitors your Microsoft Word™ and Excel™ sessions for macro viruses,
using MacroTrap™, a system that detects macro viruses through heuristics
i.e., rule-based methods, rather than pattern matching.
• Checks for script-based viruses based on the “behavior” of a script, using
ScriptTrap™ technology.
• Scans and cleans all files on your hard drive according to the default scan
task.
• Scans all program files for viruses according to the default scan task.
• Checks all your saved documents for macro viruses.
What you can do with the click of a button:
• Scan every file on your system and clean any infected files.
• Scan any file from Windows™ Explorer or My Computer by right-clicking
the file icon.
• Scan floppy disks and clean any infected files.
• Check all your Word and Excel documents for macro viruses.
• Make whatever Web sites you want off-limits to other users of the
computer.
• Protect your handheld devices with PC-cillin for Wireless.
Installing PC-cillin
Installing PC-cillin is simple and only takes a few minutes. If you have
software for your Personal Digital Assistant (PDA) installed on your
computer, the procedure will include other screens depending on your PDA
type (Palm, Pocket PC, EPOC). These other screens describe installing the
PC-cillin for Wireless software. Follow the onsceen instructions for your
specific PDA device.
2-2
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