Arris DCX525 User Manual

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USER GUIDE

DCX525

All-Digital, High-Definition Set-top

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©ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. MoCA is a registered trademark of Multimedia over Coax Alliance. HDMI is a trademark of HDMI Licensing LLC. Manufactured under license from Dolby Laboratories. Dolby, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. This product incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copy protection technology must be authorized by Rovi Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Rovi Corporation. Reverse engineering or disassembly is prohibited. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at any time. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.

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Important Safety Instructions

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with dry cloth.

• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers)

that produce heat.

• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

• Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

• Only use attachments/accessories specified by the manufacturer.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any

way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

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Important Safety Instructions

Important Safety Considerations

During Transportation to the Subscriber Home

During Installation

• The main plug is the main disconnect device. It shall remain readily accessible and operable.

• The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be

placed on the apparatus.

• Transport the cable terminal in its shipping box or an equally padded container.

• Do not expose the terminal to rain or moisture.

• Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through

the ventilation openings.

• Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings.

• Install the terminal away from heat sources such as radiators, heat registers and stoves. Installation of the terminal near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as long as the air surrounding the terminal does not exceed 40º C (104º F).

• Place the terminal on a flat surface not prone to vibration or impact.

• Do not install the terminal in an area where condensation occurs.

• To prevent the temporary loss of guide data and cause a temporarily non-responding terminal, do not plug the AC

power cord into a switched power outlet.

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Important Safety Instructions

FCC Compliance

Caution

FCC Declaration of Conformity

Industry Canada (IC)

Caring for the Environment by Recycling

When you see this symbol on an ARRIS product, do not dispose of the product with

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: one This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by ARRIS for compliance could void the user’s authority to operate the equipment.

ARRIS Enterprises, Inc. 3871 Lakefield Drive, Suwanee, GA 30024, 1-215-323-1000, declares that the DCX525 set-top complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.

This Class B digital device complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

residential or commercial waste.

Recycling your ARRIS Equipment

Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region.

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Software License

IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE

AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH THE ARRIS DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND ARRIS. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND.

The Software includes associated media, any printed materials, and any “on-line” or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. ARRIS licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. ARRIS and its third party licensors retain the ownership of the Software.

You may:

USE the Software only in connection with the operation of the Product.

TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred.

TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.

You may not:

one Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws.

The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. ARRIS AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.

Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with ARRIS and its third party licensors. ARRIS retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by ARRIS or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of the ARRIS rights under United States copyright law.

This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.

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Software License

ARRIS is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.

U.S. GOVERNMENT RESTRICTED RIGHTS

The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-

7013. The contractor/manufacturer is ARRIS Enterprises, Inc. 3871 Lakefield Drive, Suwanee, GA 30024.

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Contents

Important Safety Instructions

Software License

Tables

Figures

Introduction

Operation

Connecting Your DCX Set-top

Recording Your Connections

On-Screen Graphics

Configuring the User Settings

Troubleshooting

.......................................................................................................................................................... vii

Front Panel .......................................................................................................................................................................... 2

Rear Panel............................................................................................................................................................................ 3

Turning Power On and Off ............................................................................................................................................... 4

Changing Channels ............................................................................................................................................................ 4

Adjusting the Volume ........................................................................................................................................................ 4

Interactive Program Guide .............................................................................................................................................. 4

Cable-In Connection .......................................................................................................................................................... 5

Video Connection Options............................................................................................................................................... 6

Connecting an HDTV — Single Connection for Video/Audio ................................................................................... 7

Connecting an SDTV — Single Connection for Video/Audio.................................................................................... 8

Connecting an SDTV and VCR/DVD Recorder ............................................................................................................. 9

Connecting an A/V Receiver, SDTV and VCR/DVD Recorder .................................................................................. 10

Getting Started ................................................................................................................................................................. 14

Configuring the User Settings Menu Screen ............................................................................................................. 14

Native Mode Settings Screen ........................................................................................................................................ 20

Additional HDMI Settings Screen ................................................................................................................................. 23

Additional Closed Caption Settings Screen ............................................................................................................... 25

Subtitle and DVS Settings Screen ................................................................................................................................ 27

Advanced Audio/Video Settings Screen ..................................................................................................................... 29

......................................................................................................................................................... vii

...................................................................................................................................................... 4

HDMI — HDTV and SDTV ......................................................................................................................................... 6

RF OUT (coax) — SDTV .............................................................................................................................................. 6

HDMI ............................................................................................................................................................................. 7

.......................................................................................................................................... iv

.................................................................................................................................................. 1

.................................................................................................................................... 13

.......................................................................................................................................... 31

........................................................................................................................ i

....................................................................................................................... 5

...................................................................................................................... 12

..................................................................................................................... 14

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Tables

Table 1: Front Panel Features ......................................................................................................................................... 2

Table 2: User Settings Menu Field Descriptions ....................................................................................................... 17

Table 3: Native Mode Settings Field Definitions ....................................................................................................... 21

Table 4: Additional HDMI Settings Field Definitions ................................................................................................. 23

Table 5: Additional Closed Caption Settings Field Definitions ............................................................................... 26

Table 6: Subtitle and DVS Settings Field Definitions ................................................................................................ 28

Table 7: Advanced Audio/Video Settings Field Definitions ..................................................................................... 30

Figures

Figure 1: Front Panel ......................................................................................................................................................... 2

Figure 2: Rear Panel .......................................................................................................................................................... 3

Figure 3: Connecting an HDTV — Single Connection for Video/Audio .................................................................. 7

Figure 4: Connecting an SDTV — Single Connection for Video/Audio .................................................................. 8

Figure 5: Connecting an SDTV and VCR/DVD Recorder ............................................................................................ 9

Figure 6: Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder ................................................................ 11

Figure 7: User Settings Menu—No HDMI Connection ............................................................................................ 14

Figure 8: Default User Settings Menu When an HDMI Connection is in Place .................................................. 15

Figure 9: User Settings Menu—Available Options Illustrated ............................................................................... 16

Figure 10: Native Mode Settings menu screen ......................................................................................................... 20

Figure 11: Additional HDMI Settings screen .............................................................................................................. 23

Figure 12: Additional Closed Caption Settings menu screen ................................................................................ 25

Figure 13: Subtitle and DVS Settings Menu Screen ................................................................................................. 27

Figure 14: Advanced Audio/Video Settings Menu Screen ...................................................................................... 29

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Introduction

Congratulations on receiving an ARRIS DCX525 High-Definition All-Digital Cable Set-top box, one of the most advanced interactive digital cable set-tops available today. ARRIS has merged the extraordinary features of digital cable — the seemingly endless programming options, interactive program guides, Video on Demand (VOD), and the incredible picture quality and sound of High-Definition TV (HDTV).

This set-top includes an “Entertainment Package” that enables a direct digital connection to consumer audio and video devices through the HDMI™ interface. Dolby® Digital Plus is supported by the HDMI interface and provides 7.1 channels and beyond of enhanced-quality audio.

This User Guide introduces you to the basic features, outlines important safeguards, and provides several options for integrating this component into your current entertainment system. Please take a few moments to read through this User Guide; the configuration diagrams, onscreen menu description and troubleshooting section will help you make the most of your home entertainment experience.

To determine which features of digital cable are provided in your service area, please check with your local cable operator. They will be happy to provide instructions for these optional services.

Features

• HDMI, RF Output, Ethernet

• 1080p 30 video decode and 1080p60 (HDMI) output support

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Introduction

Figure 1: Front Panel

Table 1: Front Panel Features

Power LED— Illuminates when the DCX525 is powered on and blinks to indicate IR command

Front Panel

received from the remote control.

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Introduction

Figure 2: Rear Panel

Cable In — Connects to cable signal from the service provider

RF Out — Ch 3/4 modulated audio/video (SDTV) to TV or VCR

Ethernet* — Network connection

Ext IR Input — Connects to a remote control receiver accessory cable

Power connector

Rear Panel

3 HDMI™ — High-Definition TV (HDTV) connector (Provides Dolby® Digital Plus (7.1) audio, Dolby®

Digital 5.1 audio or PCM output, volume controlled)

* Availability of certain features is dependent upon application support.

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Operation

Turning Power On and Off

Press power on the remote control to turn the DCX set-top on or off (standby). Be sure the remote control is in cable mode by pressing cable before pressing power.

Changing Channels

You can change channels in three ways:

• Press channel + or – on the remote control to step through the channel selection.

• Enter the number of the channel you wish to view using the number keys on the remote

control.

• Select the channel in the Interactive Program Guide.

Adjusting the Volume

Press volume + or – on the remote control to adjust the volume. When you adjust the volume, the volume scale is displayed on the screen. Press mute on the remote control to toggle the sound on and off.

Interactive Program Guide

The Interactive Program Guide displays information about TV programs and enables you to access features such as Parental Control or Pay-Per-View. Interactive program guides can vary with each cable service provider. Refer to the Interactive Program Guide’s instruction manual for detailed instructions.

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Connecting Your DCX Set-top

Instructions and diagrams are included for the following connections:

• High-Definition TV (HDTV)

• High-Definition TV (HDTV) and A/V receiver

• Standard-Definition TV (SDTV)

• Standard-Definition TV (SDTV) and VCR/DVD Recorder

• A/V receiver, Standard-Definition TV (SDTV), and VCR/DVD Recorder

Before you move or change components on your entertainment system, review the following:

• For basic cable connections, use 75-ohm coaxial cables equipped with F-type connectors

• Disconnect power from your equipment before connecting or changing cable connections

Caution Do not place anything on top of your DCX set-top, especially other home entertainment

components. Be sure to provide adequate ventilation to prevent overheating.

Cable-In Connection

The first step for all connection options is to connect an RF coaxial cable to the cable wall outlet and the Cable In connector on the DCX set-top.

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Connecting Your DCX Set-top

Video Connection Options

The DCX set-top offers two different video connection options. HDMI allows you to view both High-Definition and Standard-Definition TV programming. RF OUT (coax) connection allows you to view only Standard-Definition TV programming.

To determine whether your TV features HDMI, or RF (coax) video, check the manual supplied with your TV.

Use the guidelines below to determine the best video connection for your home entertainment system.

Note: Only one video connection to the TV is required. HD video can only be viewed with HDMI video connections.

HDMI — HDTV and SDTV

• HDMI offers higher quality HD video than RF Out (coax) video.

• If your TV has an HDMI input, this is for both audio and video. Connect a standard HDMI

cable to the TV and to the HDMI connector on your DCX set-top.

• HDMI output provides video and audio, so no separate audio connections are required if

you plan to use your TV’s speakers as the primary audio source.

Note: ARRIS recommends certified standard (category 1) HDMI cables for 1080i or 720p resolutions. A certified high speed (category 2) HDMI cable is recommended for resolutions of 1080p.

RF OUT (coax) — SDTV

The RF OUT (coax) connector on your DCX set-top provides an SDTV video connection.

Note: RF OUT (coax) provides video and audio, so no separate audio connections are required.

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Connecting Your DCX Set-top

Figure 3: Connecting an HDTV — Single Connection for Video/Audio

Connecting an HDTV — Single Connection for Video/Audio

HDMI

If your TV has an HDMI input, this is for both audio and video if you are using the TV speakers. Connect a standard HDMI cable to the TV and to the HDMI connector on your DCX set-top.

Note: Only one HDTV video/audio connection needs to be made to an HDTV.

Note: Solid lines indicate optimum connections.

Note: Optional HDMI connection to A/V Receiver shown but not required.

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Connecting Your DCX Set-top

Figure 4: Connecting an SDTV — Single Connection for Video/Audio

Connecting an SDTV — Single Connection for Video/Audio

1. Connect an RF coax cable to the RF OUT connectors on the DCX set-top and Cable/Antenna IN input connector on the Standard-Definition TV (SDTV).

This video connection method does not support HD video. If you have an HDTV, see Connecting an HDTV — Single Connection for Video/Audio

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Connecting Your DCX Set-top

Figure 5: Connecting an SDTV and VCR/DVD Recorder

Connecting an SDTV and VCR/DVD Recorder

1. Connect an RF (coax) cable to the RF OUT connector on the DCX set-top and the Cable/Antenna IN input connectors on the VCR/DVD recorder.

2. Connect a stereo audio cable to the audio L/R output connectors on the VCR/DVD recorder and the audio L/R input connectors on the Standard-Definition TV (SDTV).

3. Connect a composite video cable to the composite video output connector on the VCR/DVD recorder and the composite video input connector on the Standard-Definition TV (SDTV).

Note: You can also connect the TV to the VCR/DVD using the S-Video connectors (not shown) or RF (coax) cable if supported by your VCR/DVD recorder and SDTV.

These video connection methods do not support HD video. If you have an HDTV, see Connecting an HDTV — Single Connection for Video/Audio.

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Connecting Your DCX Set-top

Connecting an A/V Receiver, SDTV and VCR/DVD Recorder

1. Connect an HDMI cable to the HDMI output connector on the DCX set-top and the HDMI input connector on the A/V receiver.

2. Connect a stereo audio cable to the VCR/DVD recorder audio L/R output connectors on the A/V receiver and the audio L/R input connectors on the VCR/DVD recorder.

3. Connect a stereo audio cable to the audio L/R output connectors on the VCR/DVD recorder and the VCR audio L/R input connectors on the A/V receiver.

4. Connect a composite video cable to the composite video input connector on the VCR/DVD recorder and the composite video VCR output connector on the A/V receiver.

5. Connect a composite video cable to the composite video output connector on the VCR/DVD recorder and the composite video VCR input connector on the A/V receiver.

6. Connect a composite video cable to the composite video input connector on the Standard- Definition TV (SDTV) and the TV/monitor composite video output on the connector on the A/V receiver.

Note: These video connection methods do not support HD video. If you have an HDTV, see Connecting an HDTV — Single Connection for Video/Audio

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Connecting Your DCX Set-top

Figure 6: Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder

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Recording Your Connections

Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment.

Disconnect the power from the DCX set-top before connecting or changing cable connections. Do not place another component or object on top of the DCX set-top.

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On-Screen Graphics

Your DCX set-top can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCX set-top overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid.

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Configuring the User Settings

Figure 7: User Settings Menu—No HDMI Connection

Getting Started

The following describes how to configure the audio (for HDMI connections), SD and HD video settings, and closed caption settings for the DCX525.

Before you adjust the output settings:

1. Connect the DCX525 to the TV and other home entertainment devices.

2. Plug the DCX525 into an AC power outlet.

3. Initialize the DCX525 and authorize it for services.

4. Turn the TV on.

When using an HDMI connection between the DCX525 and the television, be sure to have the cable connected and the TV powered on before adjusting the video settings. ARRIS recommends certified standard (category 1) HDMI cables for 1080i or 720p resolutions. A certified high speed (category 2) HDMI cable is recommended for resolutions of 1080p.

Configuring the User Settings Menu Screen

To configure the DCX525 settings on the User Settings menu screen, power off the DCX set-top and then press the menu key on the remote control. If your TV is on, the on-screen User Settings menu lists the DCX525 settings that can be adjusted.

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Configuring the User Settings

Figure 8: Default User Settings Menu When an HDMI Connection is in Place

If the DCX525 is connected via HDMI to a display device such as a television, the default User Settings menu is updated to reflect this information as shown in the following example.

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Configuring the User Settings

Figure 9: User Settings Menu—Available Options Illustrated

Use your remote control to navigate the on-screen display:

• Press the ▲ and ▼ keys to highlight the setting you wish to change.

• Press the ► key to select an option for that setting.

• To exit the setting and move to another setting, use the ▲ and ▼ keys.

• To exit the menu and save your settings, press the power or menu key.

If the User Settings menu does not display on the HDTV Screen, the TV may not support the default video output settings. Connect the set-top to a Standard-Definition connection in order to view the menu. See the Troubleshooting section for more information.

The User Settings menu options available from the main screen are illustrated and defined below.

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Configuring the User Settings

Table 2: User Settings Menu Field Descriptions

Setting

Description

TV Type

HDMI Output

Allows you to select the video format of the HDMI output:

Allows you to specify the style of television connected to the DCX525. The 16:9 option is the default.

• 16:9 — A widescreen television is connected to the DCX525.

• 4:3 Letterbox — A standard-screen television is connected to the DCX525 and widescreen

programs should be scaled to fit the screen with black bars above and below the picture.

• 4:3 Pan Scan—A standard-screen television is connected to the DCX525 and widescreen

programs should be cropped so the picture fills the entire screen.

• For ALL programs when the 4:3 Override setting is set to either Off or Stretch.

• For ONLY widescreen programs when the 4:3 Override is set to either 480i or 480p.

The 1080i option is the default.

• 1080p60 — High-Definition 1080p60 format (1920 x 1080 pixels with progressive scanning at

60 frames per second). This is only available with HDMI. For component output, 1080p is down-converted to 480i.

• 1080i — High-Definition 1080i format (1920 x 1080 pixels with interlaced scanning at 30

frames per second).

• 720p — High-Definition 720p format (1280 x 720 pixels with progressive scanning at 60 frames

per second).

• 480p — Enhanced-Definition 480p format (720 x 480 pixels with progressive scanning at 60

frames per second).

• 480i —Standard-Definition 480i format (720 x 480 pixels with interlaced scanning at 30 frames

per second).

• Native — Format that most closely matches the program’s native format according to the list

of compatible formats selected from the Native Mode Settings menu screen.

Note :Not all televisions will support all available video formats. Consult the television’s user manual for more information on video format compatibility.

The DCX525 can detect when the HDMI connection is in use. If you are not using the HDMI connection on the DCX525, the Additional HDMI Settings option is disabled and can’t be selected in the menu..

Most new HDTVs are equipped with at least one HDMI input and can support the 1080p60 format. The DCX525 is designed to provide excellent video quality when converting any program to the 1080p60 video format. If your television supports 1080p60 video input, it is highly recommended to adjust the HDMI Output setting to the 1080p60 setting.

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Configuring the User Settings

4:3 Override

Allows you to select the video output format of the DCX525 when it is tuned to a Standard-

Native Mode

Allows you to customize the Native Mode feature of the DCX525 by selecting the video formats

Additional

Available whenever an HDMI device is connected to the DCX525. Selecting this option presents a

Closed

Additional

Allows you to customize the style and appearance of closed captions.

Setting Description

Definition program or playing back a Standard- Definition program. The 480i option is the default.

• 480i — Standard-Definition 480i format (720 x 480 pixels).

• 480p — Enhanced-Definition 480p format (720 x 480 pixels).

• Stretch — Automatically stretch all Standard-Definition programs to a widescreen (16:9)

aspect ratio and present the video in the format designated by the HDMI Output setting. Note that the Stretch option is only available when the TV Type setting is 16:9.

• Off — Widescreen version of a Standard-Definition program with black bars to the left and the

right of the picture (pillarbox) and the video presented in the format designated by the HDMI Output setting.

Note: Not all televisions support all available video formats. Consult your television’s user manual for more information on format compatibility.

If the HDMI Output setting is set to either 480i or Native, the 4:3 Override feature is disabled and can’t be selected in the menu. The 4:3 Override feature is available when the HDMI Output setting is 1080i, 720p, or 480p.

Settings

HDMI Settings

Captions

Closed Caption Settings

supported by your television.

Selecting the Native Mode Settings option presents a new menu screen with settings specific to Native Mode operation. These settings are discussed in more detail below.

The Native Mode Settings option is only available when the HDMI Output setting is set to Native. Otherwise, the Native Mode Settings option is disabled and can’t be selected in the menu.

new menu screen with settings specific to the HDMI connection. These settings are discussed in more detail later in the manual.

If no HDMI device is connected to the DCX525, this option is disabled and can’t be selected in the menu.

Turns closed captions off or on.

When this option is set to Disabled, the DCX525 does not render (draw) closed captions on any video output.

When this option is set to Enabled, the DCX525 renders (draws) closed captions on all video outputs if closed captions are included in the program.

Disabled is the default setting.

Selecting this presents a new menu screen with settings specific to closed captions, including font style, color, and size. These settings are discussed in more detail below.

The Additional Closed Caption Settings option is only available when the Closed Captions setting is set to Enabled. Otherwise, the Additional Closed Caption Settings option is disabled and can’t be selected in the menu.

All-Digital, High-Definition Set-top DCX525 • User Guide 18

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Configuring the User Settings

Subtitle and

Allows you to customize the operation of the subtitle and descriptive video service features.

Advanced

Allows you to customize several advanced audio and video features of the DCX525

Front Panel

Restore All

To reset ALL of the DCX525 User Settings to their default values, including options stored on

Setting Description

DVS Settings

A/V Settings

Brightness

Defaults

Selecting the Subtitle and DVS Settings option presents a new menu screen with settings specific to subtitle and descriptive video service operation. These settings are discussed in more detail below.

Allows you to adjust the brightness level of the front panel display.

High — The brightest level. This setting is most useful when using the DCX525 in very brightly lit rooms.

Normal — The default brightness level.

Low — The lowest (visible) brightness level. This setting is most useful when using the DCX525 in

dim or dark rooms.

Off —If the set-top is equipped with a backlit power button, the blue backlighting remains illuminated.

other menu screens, move the cursor to this option and press the ► key.

All-Digital, High-Definition Set-top DCX525 • User Guide 19

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Configuring the User Settings

Figure 10: Native Mode Settings menu screen

Native Mode Settings Screen

The Native Mode Settings menu is used to configure the operation of the native mode feature on the DCX525.The DCX525 is capable of receiving and decoding a number of different digital video formats. When operating in native mode, the DCX525 generates a video output format that most closely matches the broadcast video format.

For example, if the DCX525 is configured to operate in native mode, a channel broadcast in the 720p format will be output to the television in the 720p format, while a channel broadcast in the 1080i format will be output to the television in the 1080i format.

When using the native mode feature of the DCX525, please exercise caution when selecting the formats from the checklist. If a format is selected that is not compatible with the television, there may be a loss of video whenever the DCX525 is tuned to a channel which is broadcast in that format.

If the television is connected to the DCX525 using an HDMI cable, the DCX525 will automatically customize the checklist of supported formats as reported to it by the television. If the television is connected to the DCX525 using RF OUT (coax) cable, the checklist will need to be customized manually. Note that at least one of the [1080p - 1080i – 720p – 480p – 480i] formats must be selected from the checklist for the DCX525 to operate properly in native mode.

The Native Mode Settings menu screen is illustrated and defined below.

All-Digital, High-Definition Set-top DCX525 • User Guide 20

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Configuring the User Settings

Table 3: Native Mode Settings Field Definitions

Setting

Description

1080p30

1080p24

Generates 1080p24 video on the HDMI output if the program is broadcast in 1080p24

1080i

Generates 1080i video on the HDMI output if the program is broadcast in 1080i format. The

720p

Generates 720p video on the HDMI output if the program is broadcast in 720p format. The

480p

Generates 480p video on both the HDMI and RF OUT (coax) outputs if the program is

480i

Generates 1080p30 video on the HDMI output if the program is broadcast in 1080p30

(High Definition)

format. The DCX525 cannot convert any other broadcast format to the 1080p30 video format.

1080p30 is a high-definition video image with 1920 x 1080 pixels, progressive scanning, and a frame rate of 30 frames per second.

This option is only available if the DCX525 is connected to an HDMI display device. If no HDMI connection is detected, this option is disabled and can’t be selected in the menu.

Note: The RF OUT (Coax) output delivers 480i video whenever the HDMI output is delivering 1080p30 video.

(High Definition)

(Enhanced Definition)

format. The DCX525 cannot convert any other broadcast format to the 1080p24 video format.

1080p24 is a high-definition video image with 1920 x 1080 pixels, progressive scanning, and a frame rate of 24 frames per second.

This option is only available if the DCX525 is connected to an HDMI display device. If no HDMI connection is detected, this option is disabled and can’t be selected in the menu.

Note: The RF OUT (coax) output delivers 480i video whenever the HDMI output is delivering 1080p24 video.

DCX525 can also convert any other broadcast format to the 1080i video format.

1080i is a high-definition video image with 1920 x 1080 pixels, interlaced scanning, and a frame rate of 30 frames per second.

DCX525 can also convert any other broadcast format to the 720p video format.

720p is a high-definition video image with 1280 x 720 pixels, progressive scanning, and a frame rate of 60 frames per second.

broadcast in 480p format. The DCX525 can also convert any other broadcast format to the 480p video format.

480p is an enhanced-definition video image with 720 x 480 pixels, progressive scanning, and a frame rate of 60 frames per second.

If this option is selected, the DCX525 generates 480i video on both the HDMI and RF OUT

(Standard Definition)

All-Digital, High-Definition Set-top DCX525 • User Guide 21

(coax) outputs if the program is broadcast in 480i format. The DCX525 can also convert any other broadcast format to the 480i video format.

480i is a standard-definition video image with 720 x 480 pixels, interlaced scanning, and a frame rate of 30 frames per second.

Page 31

Configuring the User Settings

Restore Default

Selecting this option will restore the checklist of video formats to its default configuration.

Return to Main

Setting Description

Native Settings

Use this option if audio and/or video has been lost after adjusting these settings from their default values.

If you are using the HDMI connection to your television, the checklist will be automatically customized according to the supported formats reported by the television.

If you are using the RF OUT (coax) connection to your television, the checklist will have only the 1080i and 480i formats selected.

Selecting this option will return you to the User Settings Menu main screen.

All-Digital, High-Definition Set-top DCX525 • User Guide 22

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Configuring the User Settings

Figure 11: Additional HDMI Settings screen

Table 4: Additional HDMI Settings Field Definitions

Setting

Description

HDMI/DVI Mode

Allows you to optimize the HDMI output to work with both DVI-equipped televisions and

Color Space

Allows you to adjust the color space used by the DCX525 to generate the video signals on

Additional HDMI Settings Screen

The Additional HDMI Settings menu is used to configure advanced options that affect the operation of the DCX525 with other HDMI display devices. Adjustable options include display mode, color space, audio output mode and audio lip sync delay.

HDMI-equipped televisions. HDMI is the default setting.

• HDMI — Optimized to work with an HDMI television or home theater receiver.

• DVI — Optimized to work with a DVI television or display device (connected via an

HDMI-to-DVI adapter).

the HDMI output. YCC 4:4:4 is the default setting.

YCC 4:4:4 — Generates video signals within the YCC color space.

RGB — Generates video signals within the RGB color space.

Note: Adjusting these settings could result in a loss of video. Only a professional installer or someone with a good working knowledge of the color spaces supported by the TV should change this setting.

All-Digital, High-Definition Set-top DCX525 • User Guide 23

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Configuring the User Settings

Audio Output

Allows you to specify the digital audio format delivered over the HDMI output by the

Lip Sync

Allows you to adjust the amount of time the audio signal is delayed with respect to the

Lip Sync Delay

1080p Pass-through

The set-top provides the same 1080p video format for the HDMI output as the video

Return To Main

Returns you to the User Settings Menu main screen.

Setting Description

DCX525. Options include Auto, L-PCM, and Pass Through. Auto option is the default setting.

Auto — Provides the digital audio format specified by the connected device (TV or home theater receiver) when that device was first connected to the DCX525.

L-PCM — Provides all audio in the Linear Pulse Code Modulation digital audio format. The L-PCM format is widely supported by most HDMI televisions and home theater receivers.

Pass Through — Provides the same digital audio format on the HDMI output as is provided with the program being viewed at that time. For example, if the program has a Dolby Digital soundtrack, the DCX525 passes the Dolby Digital audio to the HDMI output. This option is most useful when connecting the DCX525 to a home theater receiver that has HDMI switching capability.

Note: Adjusting these settings could result in a loss of audio. Only a professional installer or someone with a good working knowledge of the digital audio formats supported by the TV and/or home theater receiver should change this setting

video signal on the HDMI output. Some HDMI televisions and home theater receivers add an extra delay to the video signal during processing which can produce an effect where the audio noticeably “leads” the video.

By default, this option is set to Auto. The options are used as follows:

Auto — The DCX525 automatically delays the audio signal on the HDMI output by the amount of time requested by the connected HDMI device.

Manual — The DCX525 delays the audio signal on the HDMI output by the amount of time selected for the Lip Sync Delay setting.

Off — The DCX525 will not delay the audio signal on the HDMI output.

Available when the Lip Sync option has been set to Manual.

The Lip Sync Delay setting can be adjusted between 0 milliseconds and 500 milliseconds in 50 millisecond increments.

If the Lip Sync option has been set to either Auto or Off, this option is disabled and can’t be selected in the menu.

Use this option to adjust the HDMI audio delay if you notice that the video image routinely seems to be “behind” the audio soundtrack when using your HDMI device.

format provided with the program being viewed at that time.

For example, if the program has a video format of 1920 x 1080 pixels with progressive

All-Digital, High-Definition Set-top DCX525 • User Guide 24

scan at 24 or 30 frames per second, the DCX passes the same video format to the HDMI output without performing a format conversion. This option is most useful when connecting the DCX to a television that supports both 1080p24 and 1080p30 in order to force the best quality video signal to the TV with minimal configuration.

Note: Not all televisions will support all available video formats. Consult the television’s user manual for more information on video format compatibility.

Page 34

Configuring the User Settings

Restore Default

Restores all of the settings on this screen (HDMI/DVI Mode, Color Space, Audio Output,

Figure 12: Additional Closed Caption Settings menu screen

Setting Description

HDMI Settings

and Lip Sync) to their default values.

Use this option if you lose audio and/or video after changing these settings from their default values.

Additional Closed Caption Settings Screen

The Additional Closed Caption Settings menu becomes available when Closed Captioning is enabled and is used to adjust the various display options for closed caption legibility. Customizable options include font size, font style, font color, and font opacity. You may also select to view different closed caption services if these are included within the broadcast program.

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Configuring the User Settings

Table 5: Additional Closed Caption Settings Field Definitions

Setting

Description

Service Selection

Font Size

Sets the font size used for rendering (drawing) closed captions. The default

Font Style

Sets the font style used for rendering (drawing) closed captions. The default

Font Color

Font Opacity

Sets the opacity used for rendering (drawing) closed captions. The default

Font Edge Type

Sets the edge appearance used for rendering (drawing) closed captions.

Font Edge Color

Sets the edge color used for rendering (drawing) closed captions. Available

Background Color

Sets the background color used for rendering (drawing) closed captions. The

Background Opacity

Sets the background opacity used for rendering (drawing) closed captions. The

Settings

Return To Main

Returns you to the User Settings Menu main screen.

Restore Default CC

To reset all of the Additional Closed Caption settings to their default values,

Sets the service used by the DCX525 to render (draw) the closed captions:

Analog — Affects closed captions for analog and digital standard definition services. Available options are: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. The default setting is CC1.

Digital — Affects closed captions for digital enhanced definition and high definition services. Available options are: Primary Language, Secondary Language, 3, 4, 5, or 6. The default setting is Primary Language.

setting is Auto. Available options include: Auto, Standard, Large, or Small.

setting is Auto. Available options include: Auto, Mono Serif, Proportion Serif, Mono No Serif, Proportion No Serif, Casual, Cursive, or Small Capitals.

Sets the font color used for rendering (drawing) closed captions. The default setting is Auto. Available options include: Auto, White, Black, Red, Green, Blue, Yellow, Magenta, or Cyan.

setting is Auto. Available options include: Auto, Transparent, Translucent, Solid, or Flashing.

Available options include: Auto, None, Raised, Depressed, Uniform, Left Shadowed, or Right Shadowed. The default setting is Auto.

options include: Auto, White, Black, Red, Green, Blue, Yellow, Magenta, or Cyan. The default setting is Auto.

default setting is Auto. Available options include: Auto, White, Black, Red, Green, Blue, Yellow, Magenta, or Cyan.

default setting is Auto. Available options include: Auto, Transparent, Translucent, Solid, or Flashing.

Sets the default settings for closed captions (Auto) or restores the settings you had previously configured (User) allowing you to easily change the closed caption settings between their default settings and your customized settings. The default setting is Auto. Available options include: Auto or User.

All-Digital, High-Definition Set-top DCX525 • User Guide 26

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Configuring the User Settings

Settings

navigate to this option and press the ► key.

Figure 13: Subtitle and DVS Settings Menu Screen

Setting Description

Subtitle and DVS Settings Screen

The Subtitle and DVS Settings menu is used to customize the language and appearance of subtitles and to turn the descriptive video service feature on and off on the DCX525. Subtitles allow a viewer to watch television programs and movies which contain dialogue that is not in the viewer’s native language. Subtitles are not included within many television programs (unlike closed captions).

A descriptive video service (DVS) is a special secondary audio track which is included within many television programs and is intended to assist the visually impaired. The DVS audio track provides a verbal description of each scene along with the program’s normal dialogue.

The Subtitle and DVS Settings menu screen is illustrated and defined below.

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Configuring the User Settings

Table 6: Subtitle and DVS Settings Field Definitions

Setting

Description

Subtitles

Off

Language

The Language setting is only available when the Subtitles option is set to On.

Descriptive Video

Return To Main

Restore Default

To reset all of the Subtitle and DVS settings to their default values, navigate to this

Service

The default setting is

Off — Subtitles are not rendered (drawn) by the DCX525.

On — Subtitles are rendered (drawn) by the DCX525 if they are included in the

program and in the language specified by the Language setting.

When the Subtitles option is set to On, Language can be selected from the menu.

Otherwise, this setting is disabled and can’t be selected in the menu.

The default language selection is English.

English — Renders (draws) subtitles in English if they are included in the program.

Spanish — Renders (draws) subtitles in Spanish if they are included in the

program.

French — Renders (draws) subtitles in French if they are included in the program.

Portuguese — Renders (draws) subtitles in Portuguese if they are included in the

program.

Note: The DCX525 is not capable of translating subtitles from one language to another. For example, if French subtitles are included with the program, the DCX525 cannot translate them to into Portuguese if the Language option has been set to Portuguese. The DCX525 can only display subtitles in the language(s) that have been included within the program.

The default setting is Off.

Off — The DVS audio track is not played by the DCX525.

On — The DVS audio track is played by the DCX525 if it is included in the program.

Note: If the DVS setting is disabled and can’t be selected from the menu, the software installed on the DCX525 can’t support the DVS feature.

Returns you to the User Settings Menu main screen.

Subt/DVS Settings

option and press the ► key.

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Configuring the User Settings

Figure 14: Advanced Audio/Video Settings Menu Screen

Advanced Audio/Video Settings Screen

The Advanced Audio/Video Settings menu is used to customize several advanced audio and video features of the DCX525, most notably the Dolby Volume feature and the Video Sharpness feature.

The Dolby Volume feature provides volume normalization across channels, programs, and commercials. Normalization is a process where the different volume levels across channels, programs, and commercials are adjusted to the same approximate output volume. As a result, sudden volume changes are reduced and the overall volume output of the DCX525 is more consistent.

The Video Sharpness feature is used to soften or sharpen Standard Definition (SD) programs when viewed on the HDMI output. When SD programs are viewed on a large screen television, picture quality can suffer because noise and other imperfections in the picture can be magnified on the large display. The Video Sharpness feature can be used to soften the picture and reduce the appearance of these imperfections.

The Advanced Audio/Video Settings menu screen is illustrated and defined below.

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Configuring the User Settings

Table 7: Advanced Audio/Video Settings Field Definitions

Setting

Description

Dolby Volume

Video Sharpness

The Video Sharpness setting allows you to adjust the picture sharpness when

Return To Main

Returns you to the User Settings Menu main screen.

Restore Default

To reset all of the Advanced Audio/Video settings to their default values, navigate to

The default setting is Off.

Off — Output volume may fluctuate during commercials or when changing channels.

On — Maintains a more consistent output volume regardless of the channel or program being viewed.

viewing a standard definition (SD) program on the DCX525.

The Video Sharpness setting affects the HDMI output. Level 3 is the default value.

The DCX525 supports five distinct levels of analog video picture sharpness. A value of 1 corresponds to a “softer” picture while a value of 5 corresponds to a “sharper” picture.

The best sharpness setting depends upon the video connection being used, the display quality of the TV, and your own personal preference.

A/V Settings

this option and press the ► key.

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Troubleshooting

Problem

Possible Solution

The DCX set-top will

The DCX set-top has received a software update and may not power on while

The remote control

• Verify that the remote control is in “Cable” mode.

There is no audio

Verify that the mute button on the remote control has not been pressed. Press

Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider.

•

not power on

the new software is being installed. Try again in a few minutes.

• Verify that the AC power cord of the external power supply is connected to the DCX set-top and an AC outlet. Unplug the DCX set-top from the AC outlet, plug it back in, and then press the POWER button.

• If the DCX set-top is connected to a switched outlet on another unit, verify that that unit is powered on. Unplug the power cord from the DCX set-top’s AC outlet, plug it back it in, and then press the POWER button. Use an unswitched outlet, if possible.

• Press the POWER button on the DCX set-top front panel instead of the remote control. The batteries in the remote control may be depleted.

does not work

when viewing cable channels

• Verify that there are no obstructions between the remote control and the DCX set-top. Aim the remote control directly at the DCX set-top front panel, not the TV or VCR.

• The angle between the remote control and the DCX set-top may be too large. Stand in front of the DCX set-top and not too far to either side.

• Press and release operation keys one at a time, firmly and deliberately.

• Check the batteries in the remote control. Install new batteries if needed.

•

mute on the remote control to restore sound.

• If the DCX set-top audio output is connected to the TV, verify that the mute button on the TV has not been pressed.

• If the DCX set-top audio output is connected to a home theater receiver, verify that the receiver is set to the appropriate input source and the mute button on the receiver has not been pressed.

• Verify that you have the correct cables for the audio connections.

• Verify that the audio cables are firmly connected between the DCX set-top and

the audio playback device (TV, receiver, DVD player, etc.).

All-Digital, High-Definition Set-top DCX525 • User Guide 31

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Troubleshooting

There is no audio

Not all programs feature full Dolby Digital [5.1] or Dolby Digital Plus [7.1] surround

There is no video on

• Verify that the TV is powered on and set to the appropriate input source for the

No closed captions

Verify on the User Settings menu that closed captions are enabled on the DCX

Problem Possible Solution

from the center and/or surround speakers of a home theater receiver connected to the DCX set-top

the TV screen

No graphics or program guides appear on the TV screen

sound. In some cases, the programs may only contain left and right stereo audio.

• Verify that the home theater receiver is set to a surround sound audio mode (Dolby Pro Logic®, Dolby Pro Logic II®, Dolby Pro Logic IIx®).

• Verify that the receiver is properly configured to work with all connected speakers.

DCX set-top.

• Verify that the DCX set-top is powered on and tuned to an authorized cable channel.

• Verify that all video cables between the DCX set-top and the TV are firmly connected.

• Verify that the coaxial cable feed is firmly connected to the DCX set-top and the wall jack.

• If the DCX set-top video output is connected to a home theater unit, verify that the home theater unit is powered on and set to the appropriate input source.

• If the DCX set-top video output is connected to a TV through an HDMI connection, power off the TV and then power off the DCX set-top. Wait one second and then power on the devices.

• Not all HDTVs can display every output format (1080p60, 1080p30, 1080p24, 1080i, 720p, 480p, or 480i) available on the DCX set-top. To select a different format:

1. Ensure that your DCX set-top is plugged into a power outlet and is turned off.

2. Press the MENU key on the remote control. Your settings are displayed on the DCX set-top front panel display.

3. Press the ▲ and ▼ keys to display the HDMI OUTPUT setting.

4. Press the ► key to cycle through the available output formats until a picture displays on the TV.

On-screen graphics and captions may still be overlaid by your TV, if enabled. Alternatively, use HDMI video instead.

display

All-Digital, High-Definition Set-top DCX525 • User Guide 32

set-top.

• Verify that closed captions are enabled on the TV.

Note: Closed captioning may not be available on the current program.

Page 42

Troubleshooting

There are black bars

Wide screen TVs display 4:3 programs in this format unless set to Stretch. Turn on

There are black bars

This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD

Problem Possible Solution

to the right and left of the picture

There are black bars above and below the picture

on all four sides of the picture

the 4:3 OVERRIDE feature in the User Settings menu. This enables most wide screen TVs to stretch the video to fill the screen (see your TV manual for information about stretching 4:3 video).

• If the DCX set-top is connected to a wide screen TV, verify that the TV TYPE is set to 16:9 in the User Settings menu.

Many HD programs are broadcast in pillar-box format with black bars to the left and right of the picture. These programs are broadcast in 16:9 HD formats even though the video is not 16:9.

All 4:3 HDTVs display HD programs in letterbox format (black bars above and below the picture) because of the shape of the display screen.

• Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most standard screen TVs to display a full screen picture when the DCX set-top is tuned to a 4:3 program.

• Set the TV TYPE to 4:3 Pan-Scan. This enables the DCX set-top to remove the black bars above and below the picture when possible.

Some SD programs are broadcast in the letterbox format with black bars above and below the picture. Some widescreen TVs offer a zoom feature that may be able to remove the black bars (see your TV manual for information about zooming 4:3 video).

programming to fill the screen, depending on the capabilities of the TV, set 4:3 OVERRIDE to 480i or 480p.

This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox format. To confirm, wait for a commercial or look for a graphic, such as a network logo. If the commercial fills the screen from top to bottom, or the graphic appears below the active video, the program is being letterboxed by the broadcaster. You can minimize this by activating the zoom feature on the TV.

A broadcaster may include black bars on either side of a wide screen broadcast. This is called a “hybrid” aspect ratio and results in a black border surrounding the video on a 4:3 TV. Because this is part of the broadcast, the DCX set-top cannot correct the video. You may be able to minimize the border using the zoom feature on the TV.

All-Digital, High-Definition Set-top DCX525 • User Guide 33

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ARRIS Enterprises, Inc. 3871 Lakefield Drive, Suwanee, GA 30024 www.arris.com

365-095-25821 x.2 04/15

Arris DCX525 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Important Safety Instructions

Software License

Contents

Tables

Figures

Introduction

Front Panel

Rear Panel

Operation

Turning Power On and Off

Changing Channels

Adjusting the Volume

Interactive Program Guide

Connecting Your DCX Set-top

Cable-In Connection

Video Connection Options

HDMI — HDTV and SDTV

RF OUT (coax) — SDTV

Connecting an HDTV — Single Connection for Video/Audio

HDMI

Connecting an SDTV — Single Connection for Video/Audio

Connecting an SDTV and VCR/DVD Recorder

Connecting an A/V Receiver, SDTV and VCR/DVD Recorder

Recording Your Connections

On-Screen Graphics

Configuring the User Settings

Getting Started

Configuring the User Settings Menu Screen

Native Mode Settings Screen

Additional HDMI Settings Screen

Additional Closed Caption Settings Screen

Subtitle and DVS Settings Screen

Advanced Audio/Video Settings Screen

Troubleshooting