ARRIS DCT6208 User Manual

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TV Guide Interactive Reference Manual
Revision Date: November 19, 2003
TV Guide Interactive, Inc.
7140 South Lewis
Tulsa, Oklahoma 74136
CONFIDENTIAL – TV GUIDE INTERACTIVE, INC.
Distribution other than to recipient must be approved in writing by TV Guide Interactive, Inc. This material contains proprietary and confidential information of TV Guide Interactive, Inc., and is and remains the sole exclusive property of TV Guide Interactive, Inc. Regardless to whom this material is delivered or in the possession of, it shall be returned to TV Guide Interactive, Inc. upon request and in all events upon completion of the purpose for which it was delivered. This material may not be reproduced or used (in whole or in part) or disclosed to employees or other individuals or entities not having a need to know consistent with their employment duties or with the purpose for which it was delivered without the expressed written authorization of TV Guide Interactive, Inc. This material is subject to change without notice. TV Guide, TV Guide and Design, TV Guide Interactive, TV Guide Interactive and Design and We Make TV Better are Trade Marks and Service Marks of TV Guide Magazine Group, Inc., a Gemstar/TV Guide International company.
Copyright 2003, TV Guide Interactive, Inc.
All rights reserved.
LEGAL NOTICE
ii TV Guide Interactive®. We Make TV BetterSM REV3-16.11.19.03
Table of Contents
Table of Contents........................................................................................................... iii
Welcome .......................................................................................................................... 1
Digital Video Recorder ................................................................................................... 2
Recording Capacity .....................................................................................................................2
The DCT6208 Front Panel ..........................................................................................................3
The DCT6208 Back Panel........................................................................................................... 4
Important Safety Instructions....................................................................................................... 5
Basic Guide Navigation Tips ......................................................................................... 6
Remote Control Features ............................................................................................... 6
Menus - Access Digital Cable ........................................................................................ 7
Main Menu ................................................................................................................................... 7
Quick Guide ................................................................................................................................. 7
Quick Access Menu ..................................................................................................................... 8
Search Categories and Listings .................................................................................... 9
Program Listings .......................................................................................................... 10
Navigating Listings..................................................................................................................... 10
Listings by Channel ...................................................................................................................11
A-Z Title Search.........................................................................................................................11
Adult Programming .................................................................................................................... 11
Program Information .................................................................................................... 12
Action Icons .................................................................................................................. 13
Digital Video Recording (DVR) .................................................................................... 14
Control Live TV .......................................................................................................................... 14
Playback Controls - Using the Video Control Buttons ............................................................... 15
Playback Controls – Using the Remote Control Arrow Buttons ................................................15
Pause .................................................................................................................................................. 16
Rewind................................................................................................................................................. 16
Fast Forward ....................................................................................................................................... 16
Slow Motion ......................................................................................................................................... 17
Instant Replay...................................................................................................................................... 17
Get Back to Live TV............................................................................................................................. 17
Your Personal Video Library...................................................................................................... 18
Building Your Library - Recording Programs ....................................................................................... 18
View Your List of Scheduled Recordings............................................................................................. 20
Modifying Recording Options............................................................................................................... 21
View Programs Stored In Your Personal Video Library ....................................................................... 23
Managing Your Personal Video Library ............................................................................................... 25
Reminders ..................................................................................................................... 27
Setting Reminders .....................................................................................................................27
Reminder Options......................................................................................................................27
Smart Channel Surfing ................................................................................................. 28
Flip .............................................................................................................................................28
Browse.......................................................................................................................................28
Digital Pay-Per-View ..................................................................................................... 29
Ordering Pay-Per-View..............................................................................................................29
Ordering Pay Per View By Phone .............................................................................................30
Ordering Pay Per View Packages .............................................................................................30
Canceling a Pay-Per-View Order ..............................................................................................30
Pay-Per-View Notices................................................................................................................31
Video On Demand .........................................................................................................32
Accessing Video On Demand.................................................................................................... 32
Ordering Video On Demand Programs .....................................................................................32
Watching Video On Demand Programs ....................................................................................34
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Video On Demand Packages ....................................................................................................35
Premium Services......................................................................................................... 36
Digital Music.................................................................................................................. 37
Weather.......................................................................................................................... 38
Messages....................................................................................................................... 38
Parental Controls and Purchase PINS ........................................................................ 39
PINS Setup ................................................................................................................................ 39
Parental Control Locks Setup....................................................................................................39
View Locked Programs.............................................................................................................. 40
Bypass or Clear Locks...............................................................................................................40
Restore Locks............................................................................................................................40
Favorites ........................................................................................................................ 41
Setup .............................................................................................................................. 42
Guide Setup...............................................................................................................................42
Cable Box Setup........................................................................................................................43
Audio Setup ...............................................................................................................................43
Screen Position Setup ...............................................................................................................44
Text Language Setup ................................................................................................................44
Frequently Asked Questions ....................................................................................... 45
Recording and Playback of Recorded Programs ......................................................................45
Managing Your Recordings .......................................................................................................48
Controlling Live TV ....................................................................................................................49
Video On Demand .....................................................................................................................50
Interactive Program Guide......................................................................................................... 51
Troubleshooting ......................................................................................................................... 53
iv TV Guide Interactive®. We Make TV BetterSM REV3-16.11.19.03
Welcome
Introducing the most exciting new service to hit television, now available from your cable
®
provider. With your Digital Video Recorder…powered by TV Guide Interactive
than ever…you can have COMPLETE CONTROL of your TV.*
Imagine…coming home
to your own personal
library of television
programs, movies, and
sports that you watch
whenever it’s
convenient for you. It’s
TV for your schedule.
Pause live television!
, now more
Rewind and replay
programs so you don’t miss a beat.
Record up to 60 hours** of your favorite programs and view them as many times as you want,
+
whenever you want. You can even record High Definition TV
. All without rentals, tapes, or
returns.
Digital Cable brings you more programming choices than ever before and with
TV Guide Interactive, you can effortlessly find the shows you want. Faster, easier and
completely enhanced, TV Guide Interactive puts you in control, all at the touch of a button. Set
Reminders, Favorites, Parental Controls and more. With TV Guide Interactive, the world of
Digital Cable is at your fingertips.
Use this Reference Guide to get started enjoying your Digital Video Recorder…
®
…powered by TV Guide Interactive
*DVR is not available in all areas.
** Recording capacity varies.
+Requires DVR connection to High Definition television.
!
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Digital Video Recorder
Your DVR service features Motorola DCT6208 with built in DVR (Digital Video Recorder)
empowering you to control what you watch and when you watch it. It allows you to store and
access TV programs— functioning like a VCR, but with no videotape. With the DVR you can
also pause live TV and choose the shows you want to record through TV Guide’s Interactive
Program Guide across multiple channels and time slots.
Recording Capacity
The recording capacity on the DVR depends on the video format of the programming. Here are
some guidelines to use when determining recording capacity:
Analog TV Shows (not digital) – Typically analog cable channels are channels 2 through 78,
but may vary depending on your cable system. Recording capacity is up to 25 hours.
Digital TV Shows (compressed) – Typically digital cable channels are channels 100 and
above, buy vary depending on your cable system. Recording capacity is over 30 hours.
High Definition TV Shows – Shows that are broadcast in HD may be recorded in the same
format, provided your DVR is connected to a High Definition Television. Recording capacity is
up to 10 hours.
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The DCT6208 Front Panel
The DCT6208 front panel has 12 keys and an LED display. Use the keys to perform basic
functions such as access the interactive program guide, navigate menus, and purchase Video
on Demand and Pay-Per-View events.
1 10
2 3 4 5 6 7 8 9
Key Description
1 LED Displays the channel number or time of day.
There are four indicator lights on the LED screen:
MSGS. - the DCT6208 has received messages for you to read
A/B - the RF bypass is active
ON - the DCT6208 is powered on
REMOTE - the remote control is in use
2 ▲▼◄ CURSOR Moves the cursor around the program guide and menu screens.
3 MENU Displays the main menu.
4 POWER Turns the device on or off.
5 INFO Displays the current channel and program information.
6 A/B Use to manually enable the RF bypass function. You must have a cable-ready
TV for this function to operate. (Optional)
7 SELECT Selects menu options, VIDEO ON DEMAND programming, Pay-Per-View
events or programs from the program guide.
8 GUIDE Displays the program guide.
9 CHANNEL +
CHANNEL -
10 SMART CARD SLOT Not currently enabled – intended for future use.
Changes the channels by moving up or down.
There are also inputs for a Universal Serial Bus (USB), audio/video jacks and a Smart Card slot. These inputs are for
future applications under development and are not enabled on this unit.
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The DCT6208 Back Panel
The rear panel of the DCT6208 consists of three types of interfaces - audio, video and data. The
table following this drawing describes each connection and its use.
1 2 3 4 5 6 7
8 9 10 11 12 13 14 15 16 17
Key Description
1 TO TV/VCR This coaxial output connector is used to connect the DCT6208 to a TV or VCR operating
on channel 3 or 4.
2 CABLE IN The CABLE IN connector receives the incoming signal from your cable service provider.
3 ETHERNET Not currently enabled - intended for future use.
4 AUDIO IN R
AUDIO IN L
5 SPDIF The orange coaxial SPDIF connector is a digital output connection that carries Dolby
6 VIDEO IN
VIDEO OUT
7 OUTLET This AC outlet may be used to plug your TV into the DCT6208 as a convenient additional
8 IR This connector enables the DCT6208 to control a VCR while recording a selected program.
9 USB Not currently enabled - intended for future use.
10 DVI-D Digital Video Interface. To connect high definition monitor or high definition television.
These connectors are used to connect a set-top between a peripheral audio device such
as a CD player and a stereo tuner or A/V receiver. In the current DCT6208 release, the
audio from the peripheral device will pass through the DCT6208 when it is turned off.
Digital 5.1 audio or PCM audio.
It is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide surround-
sound, theater-style audio.
The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other
video device. (Not currently enabled.)
The VIDEO OUT connector is used to deliver baseband video to an external device such
as a VCR or TV.
outlet.
Not all electronic program guides support this feature.
11 AUDIO OUT R
AUDIO OUT L
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The RCA phono-type connectors are used to deliver audio to a stereo receiver.
12 Y Pb Pr These connectors are used to deliver component video to an HD-ready TV or monitor.
Though capable of delivering standard definition video to your TV or monitor, these cables
are necessary to deliver High Definition video.
13 TV PASS CARD For Future Use.
14 S-VIDEO This connector is used to deliver high quality, standard definition video to external devices
that accept S-Video inputs, such as a high-end VCR or TV.
15 OPTICAL
SPDIF
16 IEEE 1394 Firewall Digital Interface. To connect high definition monitor or high definition television.
17 POWER INLET For the female end of the supplied power cord.
The OPTICAL SPDIF connector is an optical digital output connection that carries Dolby
Digital 5.1 audio or PCM audio.
It is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide surround-
sound, theater style audio.
Important Safety Instructions
Please refer to the Motorola DCT6208 User Guide for complete safety and operating instructions.
The Motorola DCT6208 has been designed to operate reliably in a well-ventilated household
environment. Slots and openings in the unit cabinet are provided for ventilation. These openings
should never be blocked by placing the product on a bed, sofa, rug, or similar surface.
Position the DCT6208 with at least 2 inches of space above and on all sides.
Do not block the slots and openings in the DCT6208.
Do not place anything on top of the DCT6208.
Do not position the DCT6208 in an enclosed space that would restrict airflow around the
unit.
Do not position the DCT6208 near any external heat source that could raise the
temperature around the unit.
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Basic Guide Navigation Tips
r
f
Yellow is always the highlight color. As you navigate listings using your remote, the
highlight appears on screen to indicate your current selection.
Press the ▲▼◄ buttons on your remote to move the highlight.
Press OK to make your selection.
Press the EXIT button on your remote to return to watching TV.
Remote Control Features
Restrict viewing with Parental
Lock
Controls
Learn more about a feature
Help
Return to watching television
Exit
See program listings for the
Guide
current time
See listings for the next o
Press channel numbers, then
OK/SEL to tune to a channel
See digital music channels
Controls VCR, ON DEMAND
and Digital Video Recording (i
Note: Remote pictured may not reflect your actual remote. Basic functions should be the same.
*Amount of programming data varies by system.
previous day
Numbers
VCR Controls
available)
Day
Music
*
Info
See program information
OK
Select a highlighted item; or, while watching a program, press to display or remove the Flip Bar
Arrows (▲▼►◄ ) Use to highlight guide features, or while watching television press to begin browsing; Note: Arrows
control playback of recorded programs with DVR.
CHAN ▲▼ Change channels and access the Flip Bar
MENU
Enter and exit the Main Menu
LAST
Return to the previous screen or channel
FAV
Tune to your Favorite channels, once you set them up
PAGE ▲▼ Scroll to the next or previous page of listings
6 TV Guide Interactive®. We Make TV BetterSM REV3-16.11.19.03
Menus - Access Digital Cable
Main Menu
TV Guide Interactive’s Main Menu* gives you easy
access to all the features of digital cable. Press MENU
on your remote, then select from the options available,
including TV listings By Time, viewing options by
genre, Parental Controls, Favorites, Local Weather and
more.
Quick Guide
Your system may offer a Quick Guide* menu in
addition to the Main Menu for quick access to select
features of your Digital Cable service. Press MENU on
your remote then use your remote to make your
selection. Select TV Guide to access the Main Menu.
You can click on the promotion panels located on the left side of virtually every screen to learn about products, services and TV programs offered through our promotional partners.
*Menu selections vary depending on the services your cable provider offers.
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Quick Access Menu
The Quick Access Menu provides shortcuts to other areas of the program guide and appears
on listing and menu screens, other than the Main Menu and Quick Guide.
Quick Access Menu
See a description of your
highlighted selection,
including programs and the
Quick Access Menu icons.
Guide Symbols to Know - Quick Access Menu Icons
These icons may appear in your Quick Access Menu*, depending on the services your cable
provider offers. Highlight and select the icon with your remote and you will immediately access
the area indicated.
TV Guide Interactive Main Menu Favorites list
Page up and down VOD Main Menu
Search menu
Kids listings
Sports listings Listings By Time
Listings By Channel
Message Center TV Timers
Pay Per View Listings PPV by Title
PPV Events
Digital Music listings
Movies listings
Guide Setup Menu
Digital Recordings
*Menu selections vary depending on the services your cable provider offers.
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Search Categories and Listings
Finding something to watch is easy with TV Guide Interactive®. Sort and view program listings
that interest you, including Listings By Time and By Channel, or by Genre such as Movies,
Sports, Children and more. Select a category from the Main Menu or the Quick Access Menu
to display listings.
Displays listings for
the current hour
Displays all listings
for a channel
Displays your
Favorite channels
You can narrow your program options by theme using subcategories provided.*
*Menu selections vary depending on the services your cable provider offers.
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Program Listings
Program listings appear in a grid format with channel numbers and network call letters down the
left side and times along the top. Listings are color coded to help you identify different types of
programs:
Blue – Regular programs
Purple Movies
Green – Sports
Orange – Children’s programs
Navigating Listings
Make a selection from one of the
TV Guide Interactive Menus, or just
press GUIDE on your remote to go to
program listings for the current hour.
Use the ▲▼ buttons on your remote
to navigate program titles, and the
*
button to see program listings for later that day and up to four days out
.
For faster searching:
o Highlight the
icons on the Quick Access Menu and press OK on your
remote
or
o Use the PAGE ▲▼ buttons on your remote while in the listings
or
o Press the DAY buttons to advance ahead a day at a time.
Press INFO on your remote to see detailed program information.
Highlight a program title and press OK. If the program is on now, you will tune to it. If the
program is on later, you will see an information screen that provides program details and
other features.
Press and hold to rapidly move ahead in the listings.
* Amount of listings varies.
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Listings by Channel
Select By Channel on the Main Menu to
see listings organized By Channel.
Press the ► button to see listings for the
next channel in sequence.
Use the ▲▼ and PAGE ▲▼ buttons on
your remote and the
icons on the
Quick Access Menu to navigate listings.
Press INFO on your remote to see
detailed program information.
Highlight your selection and press OK to tune to it if the program is airing now, or to see
program information if the program airs at a later time.
A-Z Title Search
A-Z Title Search allows you to find a specific
program by entering the first few letters of the
program name.
Select A-Z Title Search from the Search
Menu and use the ▲▼ buttons until the
letters you want appear in the boxes.
Advance to the next box by pressing the button on your remote.
Continue entering letters until the program you are looking for appears in the listings.
Press OK to jump to the listings. When you find a program you want to watch, highlight it
and press OK.
Adult Programming
The Adult category, accessed from the Search Menu provides access to listings for adult-
oriented programming. Adult programming may be purchased as a single program or as a
time-block package, depending on your cable provider’s service. For your convenience, you
may also restrict Adult titles from being viewed in the listings by setting Parental Control
Locks. See Parental Control section for more information.
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Program Information
TV Guide Interactive provides Instant Information while you view program listings so you see
program details at a glance. Instant information includes program title, start/end time, program
rating, a brief program description, and helpful indicators that identify your settings, such as
Reminders
, Recordings and Favorites .
See important program details
with Instant Information
If you want to access more information on a program while in the listings or while watching TV,
press the INFO button on your remote. Here you can read a longer description about the
program as well as additional details such as year made, category and runtime.
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Action Icons
From the Program Information screen, you can take a number of actions by using the Action
Icons at the bottom of the screen, such as set a Reminder or see upcoming air times for a
program. Use the ◄ ► arrow buttons to highlight each icon, while a description appears just
above the icons.
Description of Action Icons
Guide Symbols To Know: Action Icons
- Go back to the previous screen
- Tune to a program
- Record/Change Record Options*
- Place a lock on the program to restrict viewing
- Display all the times the program will be airing
- Set a reminder for this program
- Save the channel in your favorites list
Action icons
- Order PPV and other pay services
With TV Guide Interactive
programs that air in the future. The amount of data varies by cable system.
* Requires separate VCR Setup or use of Digital Video Recorder.
REV3-16.11.19.03 TV Guide Interactive®. We Make TV BetterSM 13
®
, you can look ahead to see listings and schedule recordings for
Digital Video Recording (DVR)
Recording your favorite programs and watching whenever you want has never been easier with
®
DVR…powered by TV Guide Interactive
watch them at your convenience from your personal video library stored on your digital set-top
box. You can even pause, fast-forward, and rewind LIVE TV to playback the scenes you’ve
missed. In fact, your DVR is one of the first available that can actually record and play High
*
Definition programming!
Control Live TV
Using your DVR with TV Guide Interactive, you can control live TV. Anytime you tune to a
channel, the DVR begins making a temporary recording of whatever you’re watching. So you
can PAUSE if the phone rings, REWIND the scene you missed and FAST-FORWARD to skip
what you don’t want to watch. Your DVR will record up two hours of live TV**.
The live TV recording is not a permanent recording, unless you actually record it to the DVR’s
hard drive. For live TV recordings, the temporary recording will be erased if any of the following
. Now you can record your favorite programs and
occur:
You turn off the DVR
You change the channel
You begin recording the program you are watching or another program to the DVR
You watch more than two hours. After two hours, the DVR removes the earlier minutes
of the recording, so that the most recent two hours** are kept in the temporary recording.
*Recording and playback of High Definition programs requires DVR connection to High Definition television.
**Less than two hours for live television broadcast and recorded in high definition.
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