ARRIS C61W User Manual

P.O. Box 1079

El Segundo, CA 90245

USER GUIDE

DIRECTV GENIE™ & EARLIER HD DVR RECEIVERS

The ENERGY STAR label on your set-top box means it is ENERGY STAR qualiﬁed, delivering energy-saving beneﬁts and kinder to the environment.

However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when conﬁgured with the DIRECTV® Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in conjunction with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take any additional steps.

WELCOME TO THE DIRECTV FAMILY!

Welcome! Now that you’re plugged in, it’s time to start enjoying access to over 285 (including over 190 full-time HD channels) channels of live and On Demand TV programming, satellite music and a huge selection of box ofﬁce hits from DIRECTV CINEMA®. We’ll take you step by step through everything, from pushing the POWER button to searching for your favorite programs.

This User Guide applies to the DIRECTV® HD DVR and the Genie™ HD DVR and Mini Clients. Because this User Guide was designed to accommodate several models, your Receiver, its user interface, and certain features may vary from what is shown here.

Online Information Resources

The Help Center on directv.com is a rich resource for all types of information related to hardware, features, programming and

other impor tant topics. Just click on the “Help Center” link at the top right corner of the main navigation to start your inquiry.

To view the most up-to-date manuals for DIRECTV Receivers and other equipment, please visit ww w.directv.com/manuals or

go to www.directv.com and search for keyword “manuals”.

You can also visit www.directv.com to manage your account, and ﬁnd information about DIRECTV service, programming

packages, special promotions, and much more.

Getting Connected

If a professional installed your DIRECTV™ HD DVR and any Clients, you are ready to start watching TV. If your equipment was not professionally installed, or you just added a surround sound system or other equipment, please see Appendix 1, “Setup and Activation”.

IMPORTANT:

• Advanced Receiver Service fee is required with all HD DVRs to view the HD channels included in your programming package in HD, and for DVR functionality.

• DIRECTV hardware, programming and Advanced Receiver Service are available separately. For information and pricing, please visit directv.com.

TABLE OF CONTENTS

DIRECTV HD DVR RECEIVER USER GUIDE

Welcome to the DIRECTV Family! ............................................ 3

Safety & Care ...........................................................................6

Product Information ................................................................ 8

CHAPTER 1: USING YOUR REMOTE CONTROL

Your Remote Control ............................................................. 10

The Progress Bar .................................................................. 17

Live Buffer ............................................................................. 18

CHAPTER 2 - CHANNELS & PROGRAM INFO

Program Guide ...................................................................... 20

Channel Banner & TV Options ............................................... 26

Menu ......................................................................................30

CHAPTER 3: SEARCH & BROWSE

Movies, On Demand and Pay Per View .................................. 34

Sports .................................................................................... 40

TV Shows and Genie™ Recommends .................................... 41

Search Features .................................................................... 43

CHAPTER 4: RECORDINGS

Recording a Single Show ....................................................... 46

Recording a Series ................................................................ 48

Watching and Deleting Your Recorded Shows ....................... 50

Playlist ...................................................................................51

Manage Recordings ............................................................... 55

Recording from Your Computer, Phone or Tablet ................. 59

CHAPTER 5 - EXTRAS & SPECIAL FEATURES

Extras .................................................................................... 62

Special Features ....................................................................66

DIRECTV® Whole-Home DVR Service .................................... 70

Genie™ HD DVR & Mini ..........................................................75

DIRECTV™ Mobile Apps .......................................................... 76

CHAPTER 6 - SETTINGS & HELP

Settings ................................................................................. 80

Parental Controls .................................................................. 89

Favorite Channels ................................................................. 94

Help ....................................................................................... 95

FCC Customer Information ................................................. 130

TERMS AND CONDITIONS FOR USE OF SOFTWARE

(“TERMS”) ........................................................................... 133

APPENDICES

CHAPTER 7 - GENIE

™

HD DVR

Genie™ HD DVR ...................................................................... 98

DIRECTV GENIE Mini Back Panel Example ..........................103

CHAPTER 8 - TROUBLESHOOTING & FAQS

Troubleshooting Tips ........................................................... 106

Frequently Asked Questions ................................................109

CHAPTER 9: WARRANTY AND OTHER INFO

Limited 90-Day Warranty .................................................... 126

DIRECTV PROTECTION PLAN .............................................. 129

Appendix 1: Setup and Activation ........................................ 144

Appendix 2: Connections to TV & Equipment ...................... 145

Appendix 3: Receiver Front and Back Panels ......................155

Appendix 4: Get Connected ................................................. 159

Appendix 5: About High-Deﬁnition ...................................... 165

Index ....................................................................................170

Icon Reference .....................................................................174

DIRECTV HD DVR RECEIVER USER GUIDE

SAFETY & CARE

Your DIRECTV® Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product:

This symbol indicates that dangerous voltage with a risk of electric shock is present within this unit.

This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including ampliﬁers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has

two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not ﬁt into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where they exit the apparatus.

11. Use only attachments/accessories speciﬁed by the manufacturer.

12. Use only with the cart, stand, tripod, bracket or table speciﬁed by the manufacturer, or sold with the apparatus. When a cart is used, use caution

when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualiﬁed service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply

cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. Ensure proper ventilation — the vent slots on the DIRECTV to the unit. Blocking the airﬂow to the unit could impair performance or damage your Receiver and other components.

15. Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock,

ﬁre, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.

Receiver must be left uncovered to allow proper airﬂow

WARNING: Use only the power supply (power cord) that

came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock, ﬁre, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.

WARNING: To reduce the risk of ﬁre or electric shock, do not

expose this product to rain or moisture. The apparatus shall not be exposed to dripping or splashing and no objects ﬁlled with liquids, such as vases, shall be placed on the apparatus.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN!

CAUTION: To reduce the risk of electric shock, do not

remove cover (or back). No user-serviceable parts inside. Refer servicing to qualiﬁed service personnel.

IMPORTANT: Be sure not to place your DIRECTV

Receiver near anything WET or HOT! If this product is rated at 240VAC, a suitable attachment plug should be used.

CAUTION: Avoid moisture to reduce the risk of ﬁre or electric

shock. The DIRECTV® Receiver should not be used near water (for example, kitchen sink, bathtub, pool, damp basement). Also, never spill liquid on the Receiver. Do not place vases or other vessels containing liquid on top of it.

TIP: We highly recommend plugging the DIRECTV

into a surge protector to prevent damage from ﬂuctuations in your power supply.

Receiver

SAFETY & CARE

• Do not stack electronic components or other objects on top of the DIRECTV® Receiver. Also, do not stack the Receiver on top of a “hot component” such as an audio power ampliﬁer.

• Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet. Use of a surge protector is also recommended.

• Don’t overload power outlets or extension cords, which can result in the risk of ﬁre or shock. It’s also important to use only the type of power source indicated on the marking label or in this manual.

• Avoid audio hum or interference by inserting all cable plugs ﬁrmly into their jacks. Also, place Audio/Video (A/V) cables to the sides of the TV back panel rather than down the middle once connected. Try not to coil any twin-lead cables and keep them away from A/V cables as much as possible.

• Never insert objects of any kind into any openings in the DIRECTV detailed in this manual).

• Place it on a ﬂat, hard surface — do not operate the DIRECTV

• Always unplug your DIRECTV

• Always unplug the DIRECTV

• The only way to disconnect the DIRECTV

Receiver before moving it.

Receiver, TV and other equipment before you connect or disconnect any cables.

Receiver from the power supply is to remove the power cord. The DIRECTV®

Receiver unit must therefore be installed next to the power point which must be easily accessible.

• CAUTION: Electric Shock — never attempt to disassemble the DIRECTV service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks. Incorrect reassembly can cause shock when Receiver is subsequently used. Attempted self-repair may also void your warranty. Changes or modiﬁcations not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could void the user’s authority to operate the equipment.

• Do not drop your DIRECTV

• Have your DIRECTV

Receiver and always move it with care.

Receiver professionally serviced (do not attempt to service it yourself).

• Any changes or modiﬁcations in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

• If you move your DIRECTV you apply power to it.

• Do not pick up or otherwise move your DIRECTV

Receiver between locations at different temperatures, allow it to reach room temperature before

Receiver while it is connected to the AC power supply. If you want to move

your set-top box, ﬁrst disconnect it, then wait at least 30 seconds before continuing.

• CAUTION: To reduce the risk of ﬁre, use only No. 26 AWG or better telecommunications line cord.

• CAUTION: Replace remote control batteries with same or equivalent type. There is danger of explosion if batteries are incorrectly replaced.

• For your information: The identiﬁcation sticker for your Receiver is located behind the small door on its front panel. For your Mini Client, the sticker can be found on the bottom or base of the unit.

• The telecommunication network voltage used is the category number 3. Note to Satellite Dish Installer: This reminder is provided to call your attention to articles 810 and 820 of the 2005 National Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical.

Receiver (other than the DIRECTV® Access Card as

Receiver on a carpet or other padded surface.

Receiver yourself; always take it to a qualiﬁed

PRODUCT INFORMATION

Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your Receiver.

Model No. *

Serial No.

Acquisition Date

Dealer/Address/Phone

Access Card *

Receiver ID *

DIRECTV HD DVR RECEIVER USER GUIDE

CHAPTER 1: USING YOUR REMOTE CONTROL

Your Remote Control ................................................................... 10

DIRECTV Genie™ Remote Control (RC71 & Above) ................ 10

DIRECTV Universal Remote Control (RC65 & Earlier) ........... 12

Power Button & Mode Switch ................................................. 12

Basic Button Controls on DIRECTV Remotes ......................... 13

Screen Hint Buttons ................................................................ 13

DVR Control Buttons ................................................................ 14

Checking Remote Control Status ............................................ 16

The Progress Bar ........................................................................ 17

Live Buffer ................................................................................... 18

CHAPTER 1 - USING YOUR REMOTE CONTROL

YOUR REMOTE CONTROL

DIRECTV GENIE™ REMOTE CONTROL (RC71 & ABOVE)

Introducing the DIRECTV Genie™ Remote Control

The DIRECTV Genie Remote Control (Model series RC71 and above) with Radio Frequency (RF) technology offers improved functionality and a host of convenient beneﬁts. While the Genie Remote comes factory-set to Infra Red (IR) Mode, so it works with your earlier model Receivers. You can easily change the settings on your DIRECTV Genie HR44 Receiver, your Genie Mini (C41 only) and Genie Wireless Mini (C41W and above) to take advantage of the many beneﬁts of RF like:

Improved command speed Extended battery life (up to a year) Reduced interference No more “line-of-sight” operation which required that you point the

Remote directly at the Receiver or client. It even works through cabinet doors.

During the programming process, the Genie Remote becomes paired with the DIRECTV Receiver you want it to work with. However, you can easily pair it with a different DIRECTV Receiver, Genie Mini or other DIRECTV® Ready client anytime.

See next page for RF Mode and programming instructions; for the complete button layout of the Genie Remote, go to the back cover of this manual.

DIRECTV HD DVR RECEIVER USER GUIDE

NOTE: If you have upgraded to the latest DIRECTV Genie Receiver (HR44 and above) and Mini Client (C41, C41W C51, C61, C61K and above), the Genie Remote is not required – you can still use the previous generation Universal Remote Control to operate your devices.

Programming Your Genie Remote

YOUR REMOTE CONTROL

1. Make sure your TV is turned on.

2. Make sure the TV to which you want to program your Genie Remote is

turned on.

3. Press MENU on the Remote, then select Settings & Help from the left

menu.

4. Select Settings from the Settings & Help screen.

5. Select Remote Control from the left menu

6. Select IR/RF Setup.

7. Use the arrow keys to select IR or RF, depending on which Receiver you

wish to pair the remote with, then arrow to select Continue.

8. Follow the onscreen instructions.

For instructions on how to program your remote to an DIRECTV® Ready Television, please visit directv.com/rvu.

If you have set your Genie Remote to RF mode, and wish to reset it to IR mode, repeat the above steps to #6, choose IR, and follow the onscreen instructions.

CHAPTER 1 - USING YOUR REMOTE CONTROL

YOUR REMOTE CONTROL

DIRECTV UNIVERSAL REMOTE CONTROL (RC65 & EARLIER)

The DIRECTV Universal Remote works with your pre-Genie Receivers, as well as the latest Genie DVRs and Mini Clients, as long as the newer devices are programmed to operate in IR Mode.

If your DIRECTV System was installed professionally, your Remote is already programmed to operate your Receiver and TV. To re-program the Remote for a different TV or other audio-visual equipment, press MENU, select Settings & Help, Settings, then Remote Control and follow the onscreen instructions.

POWER BUTTON & MODE SWITCH

Use the POWER (PWR) button and Mode Switch to turn a single component on or off (a DVD player or surround sound system, etc.). Move the Mode Switch to the position that matches the component you want to control, and use the POWER button to turn it off or on. The Mode switch must always be in the far left position to control your DIRECTV Receiver. If the Mode Switch is in a position that has not been programmed, or if you press a button that is not supported by that particular piece of equipment, an onscreen message will display to alert you.

NOTE: If you have one or more of DIRECTV’s previous model Universal Remote Controls (Model RC65 or earlier), you can continue using it with your existing Receivers (HR34 and earlier) and DIRECTV Clients (C31 and earlier).

DIRECTV HD DVR RECEIVER USER GUIDE

BASIC BUTTON CONTROLS ON DIRECTV REMOTES

YOUR REMOTE CONTROL

The navigation and destination keys below are common to all models of DIRECTV Remotes:

MENU – Evokes the main menu for access to all features in your DIRECTV System

INFO – Displays the Channel Banner where you can get information about your current program.

GUIDE – Accesses the Program Guide.

LIST – Accesses the Playlist screen.

EXIT – Dismisses any menu screen/box and returns you to your current

programming.

ARROW Keys & SELECT – Navigate through any menu screen or dialog box.

BACK/ Left ARROW Key – Returns you to your previous location.

SCREEN HINT BUTTONS

Both Remotes feature special buttons that offer shortcuts within the DIRECTV interface. These buttons coincide with graphical “screen hint” icons that display at the bottom left of your screen. The buttons include the DASH, ENTER, and RED buttons on both the Genie and Universal Remotes, and the ACTIVE, GREEN, YELLOW and BLUE buttons on the Universal Remote only. Examples of the screen hints and their functionality are included in this chapter and throughout this User Guide.

CHAPTER 1 - USING YOUR REMOTE CONTROL

YOUR REMOTE CONTROL

DVR CONTROL BUTTONS

Below are the DVR control buttons common to both types of Remotes with exceptions as noted.*

DIRECTV HD DVR RECEIVER USER GUIDE

Universal Remote

RC71 Remote

PLAY / SLOW MOTION

Starts the recorded video or paused live TV currently on screen. Hold button down for slow motion.

PAUSE / FRAME BY FRAME STOP**

Freezes the action of any live or prerecorded TV program. While paused, press FFWD or REW to move forward or backward frame by frame.

RECORD

Records programs in the Guide and live TV. Press twice to record a series.

Stops playback of recorded program, and loads an Info screen with live TV displayed at the top right of screen.

FFWD / JUMP TO TICKMARK REPLAY / JUMP TO BEGINNING OF PROGRAM

Fast-forwards recorded or live-stored video. Press up to 4 times to fast-forward at increasing speeds. Press ADVANCE while fast-forwarding to go to the next 15 or 30-minute tickmark. Press PLAY to return to normal play.

Jumps the program you’re watching backwards 6 seconds and plays from that point. Hold down REPLAY to jump to program beginning.

REW / JUMP TO TICKMARK ADVANCE / JUMP TO END OF PROGRAM

Rewinds recorded or live-stored video. Press up to 4 times to rewind at increasing speeds. Press REPLAY while rewinding to go to the previous 15-minute tickmark. Press PLAY for normal play.

Jumps ahead in recorded or live-stored video by 30 seconds. Press multiple times to skip 30 second increments. Hold down to continue to skip to end.

NOTE: For Universal Remote Only: * The DVR buttons can also be used along with the Mode Switch to control a DVD player or other auxiliary equipment.

** The STOP button is on Universal Remote only.

YOUR REMOTE CONTROL

CHAPTER 1 - USING YOUR REMOTE CONTROL

YOUR REMOTE CONTROL

CHECKING REMOTE CONTROL STATUS

You can access the More System Info screen to see the status of any Remote on a Receiver or Client. Press MENU, select Settings & Help, arrow over to Settings, then select Info & Test from the left menu. Select More System Info from the lower right of the screen. Using the ARROW keys, scroll down the list of information to Remote Control to view related information. If more than one Genie remote is paired with the Genie HR44 or other Receiver, it will display in the listing Other Paired Remotes.

NOTE: Each time you press a button, the green light at the top of Remote ﬂashes. If it ﬂashes several times with a single press, the batteries (size AA) need to be replaced.

NOTE: For more information about the DIRECTV Remote Controls, use our online interactive tool that details all the button functions for both remotes. Go to directv.com/remoteguide.

DIRECTV HD DVR RECEIVER USER GUIDE

When you use the DVR control buttons, this indicator bar appears at the bottom of the screen to show where you are in the program and how far you can go forward or back. For live programs, the progress bar is green and the time shown is the time of day.

The current time

The left end of the

green bar shows

how far back in time

you can go.

shows where you

are in the program

you are viewing.

The right end of the green

bar shows how far ahead

you can go.

If you press the RECORD button during a live show, the progress bar turns orange and the orange record icon appears next to the title of the show.

THE PROGRESS BAR

CHAPTER 1 - USING YOUR REMOTE CONTROL

LIVE BUFFER

Your DVR saves programs to the hard drive instantly and continuously, while you watch. This “live buffer” lets you pause, rewind, fast forward* or instant replay (jump back 6 seconds). If you start watching a program late, even if it is not set to record, you can back up to the beginning (up to 90 minutes) using REW, as long as you haven’t changed channels since the program started. Simply press PLAY during a show to display the progress bar and see how far back in time you can go.

NOTE: *You cannot fast forward during live TV until you pause or rewind a program.

Progress Bar

DIRECTV HD DVR RECEIVER USER GUIDE

CHAPTER 2 - CHANNELS & PROGRAM INFO

Program Guide ......................................................................... 20

Program Info .......................................................................... 20

Local Channels ...................................................................... 21

HD and SD Channels ............................................................. 21

Unsubscribed Channels ........................................................ 21

3D Channels ........................................................................... 22

Interactive Channels .............................................................. 22

Filtering the Guide ................................................................. 23

Guide Options ......................................................................... 24

Mini Guide .............................................................................. 25

Channel Banner & TV Options .................................................. 26

Messages ............................................................................... 26

Info .......................................................................................... 26

Last 4 ...................................................................................... 27

Favorite Channels .................................................................. 27

Closed Captioning .................................................................. 27

Audio/Video Options ............................................................... 28

Parental Controls ................................................................... 28

Picture-In-Picture .................................................................. 29

Menu ......................................................................................... 30

My DIRECTV ........................................................................... 30

Search & Browse ................................................................... 30

Recordings ............................................................................. 30

Extras ..................................................................................... 31

Settings & Help ...................................................................... 31

CHAPTER 2 - CHANNELS & PROGRAM INFO

DIRECTV HD DVR RECEIVER USER GUIDE

PROGRAM GUIDE

Press the GUIDE button to display the onscreen Program Guide, with up to 14 days of programming information. Navigate in the Guide as follows:

Use the ARROW buttons to move one cell at a time up/down/

left/right; Use the CHAN/PAGE button to scroll up or down by page; Input a channel number to tune directly to it. Press the right ARROW button to scroll programming that’s

playing up to 14 days in the future on a particular channel.

PROGRAM INFO

Press INFO on any program to see its associated info screen, which screen displays the program’s description and provides other information and functionality:

Watch or record the program, view a list of other showings or

episodes, and more.

Rotten Tomatoes™ – This popular ﬁlm/TV Critic ratings

system uses fresh or rotten tomato icons to represent critic scores.

Flixster – This audience ratings service uses upright or

spilled popcorn icons to represent audience scores.

(A 60%+ awards the fresh tomato and upright popcorn,

respectively.) Cast & Crew – see info on actors, directors, producers, etc.

who worked on the show or movie. Select a name to view

the “Filmography”, which is the actor or crew member’s

entertainment resume.

You Might Like – displays shows similar to the current

program.

Parental Info – shows info from Common Sense Media, a

non-proﬁt, independent organization that provides ratings and reviews for TV shows and movies. You can decide appropriate programs for your children based on program description; details on a program’s language, violence and sexual content; and age-appropriate indicator.

LOCAL CHANNELS

Your DIRECTV-provided local channels can be found in the Guide from channel numbers 2 through 69.

HD AND SD CHANNELS

DIRECTV has a tremendous offering of HD channels and they are spread throughout the Guide. They are identiﬁed by an

“HD”, look for HD after the program title in the Guide. If you

want to see only the HD version of a channel in the Guide go to Chapter 6, “Settings: Display: Preferences”, for instructions on how to make that setting.

PROGRAM GUIDE

CHAPTER 2 - CHANNELS & PROGRAM INFO

UNSUBSCRIBED CHANNELS

Channels that are not part of your subscription package are shown grayed out in the Guide. You can customize your Guide to hide these channels. See Chapter 6,

“Settings & Help: Favorite Channels” for details.

Channel

Unsubscribed

Channel

PROGRAM GUIDE

DIRECTV HD DVR RECEIVER USER GUIDE

3D CHANNELS

3D channels are in the 100s series in the Guide, starting on

channel 103. For a list of 3D programs, press GUIDE, press

the DASH (—) key* and then select Sort programs by category. Select 3D and a list of 3D programs will display.

NOTE: *If you are using the DIRECTV Universal Remote, press GUIDE, the YELLOW button, and follow the same instructions as above for 3D channel list.

INTERACTIVE CHANNELS

Interactive Channels allow you to interact with what you see onscreen. When accessing these channels, it may take a few

seconds for the software to download.

To access the ACTIVE™ Channel, press MENU, select

Extras, then arrow over to the Active icon†. The channel is

ready to interact when the yellow highlight box appears.

To exit an interactive channel, press GUIDE and select

another channel, or just directly input the numbers of

the destination channel on your Remote while still on the

ACTIVE Channel.

Other interactive channels, such as Sports Mix let

customers with a qualifying programming package see up

NOTE: There is no separate 3D fee, but DIRECTV 3D programming is broadcast in HD and requires HD Access, an HD Receiver (HR21, H21, HR34, HR44 or later) compatible 3D HDTV and 3D glasses. CHOICE™ package or higher required for ESPN 3D. For more information, visit directv.com/3D.

†

NOTE: Universal Remote to tune to the ACTIVE Channel.

Press the ACTIVE button on the DIRECTV

to eight of the most popular channels on one screen. These channels are distributed among your regular channels; see the Program Guide. Move the yellow highlight box using the direction arrows on your Remote to hear the audio associated with each channel. If you want to see a channel full-screen, move the yellow highlight box over it and press SELECT.

FILTERING THE GUIDE

There may be times when you want to temporarily minimize the channels shown in the Guide, ﬁltering them by program type. For example, you may want to see just sports or news:

Press GUIDE twice to display the Guide Filter.

Highlight your desired category and press SELECT.

The Guide will display only channels in your desired category, which is labeled at the bottom right of the Guide.

NOTE: Since the ﬁltering is temporary, it only lasts as long as you keep the Program Guide on the screen.

PROGRAM GUIDE

CHAPTER 2 - CHANNELS & PROGRAM INFO

Look to the right to see how the Guide is being ﬁltered.

DIRECTV HD DVR RECEIVER USER GUIDE

PROGRAM GUIDE

GUIDE OPTIONS

From the Program Guide, press the DASH key [—] to display the Guide Options menu.

Sort programs by category:

Select Sort programs by category, then select a category to see a list of shows in chronological order that match your sort criteria.

Jump to a date & time:

Select Jump to a date & time to quickly go to a future date and time in the Guide.

Change favorites list:

By default, your Program Guide displays all channels offered by DIRECTV, some of which may not be in your programming package. Change favorites list allows you to toggle the channels displayed in your Guide among the following: All Channels, Channels I Get (channels you subscribe to) or a custom list of

channels you have deﬁned. The Edit Settings option allows you to

modify the channels in your custom list. See Chapter 6, “Settings

& Help: Favorite Channels” for details.

Pay Per View:

Select Pay Per View then select a program type. The Receiver will

search for featured movies, sports or events that are available

for “rent” from DIRECTV ’s vast Pay Per View offerings. More programs are available through the Movies, On Demand TV Shows and Adults Only destinations (See Chapter 3.)

MINI GUIDE

If you are watching a show and want a quick look at what’s on next, press ENTER to display a one-line mini Program Guide. Use it for the channel you’re currently watching or type in a new channel number to see what’s airing next there. Look for the channel or time you want using the Up, Down, Left & Right arrows. Press SELECT on the new show to go to that channel.

PROGRAM GUIDE

CHAPTER 2 - CHANNELS & PROGRAM INFO

Mini-

Guide

CHANNEL BANNER & TV OPTIONS

When you ﬁnd a currently airing show in the Guide you want to watch, press SELECT and the Receiver changes to that channel.

The Channel Banner brieﬂy displays at the top of the screen with

program title, channel number, date, time and other information. Select More Info for detailed program information and other options.

You can also press INFO to display the Channel Banner while

watching a program.

The Channel Banner also provides easy access to Messages,

the last four channels you watched, Favorite Channels, Closed Captioning, Audio and Video options, and Parental Controls. Use the ARROW keys to highlight an option, then press SELECT.

MESSAGES

Select Messages, to see your messages. DIRECTV sends messages to you for important news items or special promotions. When you have new mail, an envelope icon appears in the Channel Banner.

INFO

Select Info to read a brief description of the program. For detailed program information and other options select More Info.

DIRECTV HD DVR RECEIVER USER GUIDE

LAST 4

Select Last 4 to see a list of previous channels you’ve watched (up to 4). When you select a channel from this list, the Receiver will tune to that channel. This is an easy way to toggle among the channels you watch most often.

FAVORITE CHANNELS

Select Favorites to update the Program Guide to show only the channels you want to see. You have four options to choose from such as, All Channels, Channels I Get, Custom 1 and Custom

2. Channels I Get displays only the channels you subscribe to. Custom 1 and 2 are self-created lists of your favorite channels. If one of your self-created lists is active, select the Add... or Remove... option to add or remove the current channel from that list.

CLOSED CAPTIONING

Select the CC option, then select either DIRECTV Subtitles or Closed Captioning. Both options display the same text so only one or the other can be ON at a time. The display format is the only difference so check out both to determine your preference. Select OFF to turn the display of subtitles or closed captioning off.

CHANNEL BANNER & TV OPTIONS

CHAPTER 2 - CHANNELS & PROGRAM INFO

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