Apple MACBOOK PRO 15 INCH User Manual 2011


Congratulations, you and your MacBook Pro were made for each other.

Say hello to your MacBook Pro.

Built-in FaceTime HD camera

Make video calls to any iPhone 4, new iPod touch, or Mac.

Mac Help camera


Browse your files like you browse your music with Cover Flow.

Mac Help finder

Multi-Touch trackpad

Scroll through files, adjust images, and enlarge text using just your fingers.

Mac Help trackpad

MacBook Pro

Scroll Swipe

Click anywhere

Pinch and





Mac OS X Snow Leopard

Time Machine

Quick Look



Instantly preview

Find anything

back up and

your files.

on your Mac.

restore your files.

Mac Help

Mac Help

Mac Help

quick look


time machine



iLife ’11




Turn your

Make a great-

Create a great-

photos into

looking movie

sounding song


in minutes.

with ease.


iMovie Help

GarageBand Help

iPhoto Help







Experience the web with the fastest browser in the world.

Mac Help safari


Chapter 1:  Ready, Set Up, Go

9What’s in the Box

9Setting Up Your MacBook Pro

16 Putting Your MacBook Pro to Sleep or Shutting It Down

Chapter 2:  Life with Your MacBook Pro

20 Basic Features of Your MacBook Pro

22 Keyboard Features of Your MacBook Pro

24 Ports on Your MacBook Pro

26 Using the Multi-Touch Trackpad

30Using the MacBook Pro Battery

31Getting Answers

Chapter 3:  Boost Your MacBook Pro

37 Replacing the Hard Disk Drive

44 Installing Additional Memory

Chapter 4:  Problem, Meet Solution

51 Problems That Prevent You from Using Your MacBook Pro 55 Using Apple Hardware Test

Contents 5

56 Problems with Your Internet Connection

58Problems with AirPort Extreme Wireless Communication

59Keeping Your Software Up to Date

60Reinstalling the Software That Came with Your MacBook Pro

61Using Disk Utility

62Learning More, Service, and Support

64 Locating Your Product Serial Number

Chapter 5:  Last, but Not Least

66 Important Safety Information

71 Important Handling Information

73 Understanding Ergonomics

75Apple and the Environment

76Regulatory Compliance Information

Looking for Something?

82 Index



Ready, Set Up, Go

Mac Help        Migration Assistant

Your MacBook Pro is designed so that you can set it up quickly and start using it right away. If you have never used a MacBook Pro or are new to Mac computers, read this chapter for help getting started.

Important:  Read all the installation instructions (and the safety information starting on page 72) carefully before you first use your computer.

If you’re an experienced user, you may already know enough to get started. Make sure you look over the information in Chapter 2,“Life with Your MacBook Pro,”to find out about the new features of this MacBook Pro.

Many answers to questions can be found on your computer in Mac Help. For information about using Mac Help, see“Getting Answers”on page 31.The latest information about your MacBook Pro is available on the Apple Support website at Apple may release new versions and updates to its system software, so the images shown in this book may be slightly different from what you see onscreen.

8Chapter 1   Ready, Set Up, Go

What’s in the Box

85W MagSafe Power Adapter

AC power cord

Setting Up Your MacBook Pro

Your MacBook Pro is designed so that you can set it up quickly and start using it right away.The following pages take you through the setup process, including these tasks:

ÂÂPlugging in the 85W MagSafe Power Adapter ÂÂConnecting cables and accessing a network ÂÂTurning on your MacBook Pro

ÂÂConfiguring a user account and other settings using Setup Assistant

ÂÂSetting up the Mac OS X desktop and preferences

Chapter 1   Ready, Set Up, Go


Important:  Remove the protective film around the 85W MagSafe Power Adapter before setting up your MacBook Pro.

Step 1:  Plug in the 85W MagSafe Power Adapter to provide power to the MacBook Pro and charge the battery.

Make sure the AC plug is fully inserted into the power adapter and the electrical prongs on your AC plug are in their completely extended position. Insert the AC plug of your power adapter into a power outlet and the MagSafe connector into the MagSafe power port. As the MagSafe connector gets close to the port, you’ll feel a magnetic pull drawing it in.

AC plug

MagSafe connector

¯MagSafe power port

AC power cord

To extend the reach of your power adapter, replace the AC plug with the AC power cord. First pull the AC plug up to remove it from the adapter, and then attach the included AC power cord to the adapter, making sure it’s seated firmly.

When disconnecting the power adapter from an outlet or from the computer, pull the plug, not the cord.

10 Chapter 1   Ready, Set Up, Go

When you first connect the power adapter to your MacBook Pro, an indicator light on the MagSafe connector starts to glow. An amber light indicates the battery is charging. A green light indicates that the battery is fully charged. If you don’t see a light, make sure the connector is seated properly and the power adapter is plugged in.

Step 2:  Connect to a wireless or wired network.

ÂÂTo use a wireless network with the built-in AirPort Extreme technology, make sure the wireless base station is turned on and that you know the name of the network. After you turn on your MacBook Pro, Setup Assistant guides you through the connection process. For troubleshooting tips, see page 58.

ÂÂTo use a wired connection, connect one end of an Ethernet cable to your MacBook Pro and the other end to a cable modem, DSL modem, or network.

GGigabit Ethernet port


Ethernet cable

Chapter 1   Ready, Set Up, Go


Step 3:  Press the power (®) button briefly to turn on your MacBook Pro.

You hear a tone when you turn on the computer.

® Power button

It takes the MacBook Pro a few moments to start up. After it starts up, Setup Assistant opens automatically.

If your MacBook Pro doesn’t turn on, see“If your MacBook Pro doesn’t turn on or start up”on page 53.

12 Chapter 1   Ready, Set Up, Go

Step 4:  Configure your MacBook Pro with Setup Assistant.

The first time you turn on your MacBook Pro, Setup Assistant starts. Setup Assistant helps you enter your Internet and email information and set up a user account on your MacBook Pro. If you already have a Mac, Setup Assistant can help you automatically transfer files, applications, and other information from your previous Mac using an Ethernet or wireless connection. See the next section,“Migrating Information to Your MacBook Pro,”for more information.

If you don’t intend to keep or use your other Mac, it’s best to deauthorize it from playing music, videos, or audiobooks that you’ve purchased from the iTunes Store. Deauthorizing a computer prevents any songs, videos, or audiobooks you’ve purchased from being played by someone else and frees up another authorization for use. For information about deauthorizing, in iTunes, open Help > iTunes Help.

Chapter 1   Ready, Set Up, Go


Migrating Information to Your MacBook Pro

You can follow the prompts in Setup Assistant to migrate existing user accounts, files, applications, and other information from another Mac computer.You can do this with one of the following methods:

ÂÂUsing a FireWire cable to connect the two computers together and transfer the information

ÂÂUsing an Ethernet cable connected directly between the two computers, or connecting both computers to the same network

ÂÂWirelessly—directly between the two computers, or with both computers on the same wireless network

Before migrating, use Software Update on your other Mac.The other Mac should have one of these versions of Mac OS X software—either Mac OS X v10.4.11 or Mac OS X v10.5.6 (or later).

You can choose the items (user accounts, documents, movies, music, photos, and so on) that you want to migrate to your MacBook Pro.

Important:  Don’t use the other Mac for anything else until the migration is complete.

If you don’t use Setup Assistant to transfer information when you first start up your computer, you can do it later using Migration Assistant. If the connection is terminated during migration, you can resume the migration at a later time using Migration Assistant on your MacBook Pro and your other Mac. Go to the Applications folder, open Utilities, and double-click Migration Assistant.

14 Chapter 1   Ready, Set Up, Go

Step 5:  Customize the Mac OS X desktop and set preferences.

Menu bar

Help menu

Spotlight search icon




Finder icon




System preferences icon





Chapter 1   Ready, Set Up, Go


You can quickly customize the desktop using System Preferences. Choose Apple ( ) > System Preferences from the menu bar or click the System Preferences icon in

the Dock. System Preferences is your command center for most settings on your MacBook Pro. For more information, open Mac Help and search for“System Preferences” or for the specific preference you want to change.

Putting Your MacBook Pro to Sleep or Shutting It Down

When you finish working with your MacBook Pro, you can put it to sleep or shut it down.

Putting Your MacBook Pro to Sleep

If you’ll be away from your MacBook Pro for only a short time, put it to sleep.When the computer is in sleep, you can quickly wake it and bypass the startup process.

To put your MacBook Pro to sleep, do one of the following:

ÂÂClose the display.

ÂÂChoose Apple ( ) > Sleep from the menu bar.

ÂÂPress the power (®) button and click Sleep in the dialog that appears.

ÂÂChoose Apple ( ) > System Preferences, click Energy Saver, and set a sleep timer.

NOTICE:  Wait a few seconds until the sleep indicator light starts pulsing (indicating that the computer is in sleep and the hard disk has stopped spinning) before moving your MacBook Pro. Moving your computer while the disk is spinning can damage the hard disk, causing loss of data or the inability to start up from the hard disk.

16 Chapter 1   Ready, Set Up, Go

To wake your MacBook Pro:

ÂÂIf the display is closed, simply open it to wake up your MacBook Pro.

ÂÂIf the display is already open, press the power (®) button or any key on the keyboard.

When your MacBook Pro wakes from sleep, your applications, documents, and computer settings are exactly as you left them.

Shutting Down Your MacBook Pro

If you aren’t going to use your MacBook Pro for a couple of days or longer, it’s best to shut it down.The sleep indicator light goes on briefly during the shutdown process.

To shut down your MacBook Pro, do one of the following: mm Choose Apple ( ) > Shut Down from the menu bar.

mm Press the power (®) button and click Shut Down in the dialog that appears.

If you plan to store your MacBook Pro for an extended period of time, see page 72 for information about how to prevent the battery from draining completely.

Chapter 1   Ready, Set Up, Go



Life with Your MacBook Pro

Mac Help        Mac OS X

Basic Features of Your MacBook Pro

FaceTime HD camera

Camera indicator light


Built-in stereo speakers

Battery indicator lights (side)



® Power button

indicator light

Infrared (IR)

Security slot





20 Chapter 2   Life with Your MacBook Pro

Built-in FaceTime HD camera and camera indicator light

Use the included FaceTime application to make video calls to other FaceTime users (on any iPhone 4, new iPod touch, or Mac with FaceTime), take pictures with Photo Booth, or capture video with iMovie.The indicator light glows when the FaceTime HD camera is operating.

Built-in stereo speakers

Listen to music, movies, games, and other multimedia files.

Built-in microphone

Capture sounds with the microphone or talk with friends live over the Internet using FaceTime or iChat.

Built-in battery and battery indicator lights

Use battery power when you are away from a power outlet. Press the battery button to activate indicator lights that show the remaining battery charge.


Click or double-click anywhere on the trackpad.Touch the trackpad with one or more fingers to move the pointer and use Multi-Touch gestures (described on page 26).

Sleep indicator light

A white light pulses when the MacBook Pro is in sleep.

Infrared (IR) receiver

Use an optional Apple Remote (available separately) with the IR receiver to control Front Row and Keynote on your MacBook Pro from up to 30 feet (9.1 meters) away.

Security slot

Attach a lock and cable (available separately) to prevent theft.

Slot-loading SuperDrive

This optical drive reads and writes standard-size CDs and DVDs.

®Power button

Turn your MacBook Pro on or off, or put it to sleep.

Chapter 2   Life with Your MacBook Pro


Apple MACBOOK PRO 15 INCH User Manual 2011

Keyboard Features of Your MacBook Pro

Function (fn) key







C Media




Eject key
















Keyboard illumination


- Volume





22 Chapter 2   Life with Your MacBook Pro

Function (fn) key

Press and hold this key to activate customized actions assigned to the function keys (F1 to F12).To learn how to customize function keys, choose Help > Mac Help from the menu bar and search for“function keys.”

Brightness keys (F1, F2)

Increase () or decrease () the brightness of your MacBook Pro display.

Exposé key (F3)

Open Exposé for quick access to all your open windows.

Dashboard key (F4)

Open Dashboard to access your widgets.

oKeyboard illumination keys (F5, F6)

Increase (o) or decrease (ø) the brightness of the keyboard illumination.

Media keys (F7, F8, F9)

Rewind (), play or pause (), or fast-forward () a song, movie, or slideshow.

Mute key (F10)

Mute the sound coming from the built-in speakers and audio out port.

-Volume keys (F11, F12)

Increase (-) or decrease () the volume of sound coming from the built-in speakers and audio out port.

CMedia Eject key

Press and hold this key to eject a disc that’s not in use.You can also eject a disc by dragging its desktop icon to the Trash.

Chapter 2   Life with Your MacBook Pro


Ports on Your MacBook Pro

G Gigabit






Ethernet port

Thunderbolt port

in port


¯ MagSafe


dUSB 2.0

SDXC card slot

f Audio

power port

800 port



out port

24 Chapter 2   Life with Your MacBook Pro

¯MagSafe power port

Plug in the included 85W MagSafe Power Adapter to recharge the MacBook Pro battery.

GGigabit Ethernet port

Connect to a high-speed Ethernet network, a DSL or cable modem, or another computer. The Ethernet port automatically detects Ethernet devices and doesn’t require an Ethernet crossover cable.

HFireWire 800 port

Connect external devices, such as digital video cameras and storage devices.

Thunderbolt port (high-speed data, video, and audio)

Connect Thunderbolt-compatible devices for high-speed data transfer, or connect an external display that uses Mini DisplayPort.You can purchase adapters to connect displays that use DVI, HDMI, or VGA.

dTwo high-speed USB (Universal Serial Bus) 2.0 ports

Connect an iPod, iPhone, mouse, keyboard, printer, disk drive, digital camera, joystick, modem, and more to your MacBook Pro.You can also connect USB 1.1 devices.

,Audio in port

Connect your MacBook Pro to a line-level microphone or digital audio equipment.

fAudio out port

Connect external speakers, headphones (including iPhone), or digital audio equipment.

SDXC card slot

Easily transfer photos, videos, and data to and from your MacBook Pro with an SD or SDXC card.

Note:  Adapters and other accessories are sold separately at or your local Apple Retail Store.

Chapter 2   Life with Your MacBook Pro


Using the Multi-Touch Trackpad

Use the trackpad to move the cursor and to perform a variety of Multi-Touch gestures. Unlike typical trackpads, the entire MacBook Pro trackpad is a button, and you can click anywhere on the trackpad.To enable Multi-Touch gestures, view instructional videos of the gestures, and set other trackpad options, choose Apple ( ) > System Preferences, and then click Trackpad.

Here are ways to use your MacBook Pro trackpad:

ÂÂTwo-finger scrolling lets you drag to scroll quickly up, down, or sideways in the active window.This option is on by default.You can also set the option to scroll with or without inertia. If you scroll with inertia, the screen continues to scroll a little longer after you lift your fingers from the trackpad, which is helpful for navigating long documents and lists.

26 Chapter 2   Life with Your MacBook Pro

ÂÂSecondary clicking or “right-clicking” lets you access shortcut menu commands.

To set up a one-finger secondary-click zone in the bottom left or right corner of the trackpad, select Secondary Click under the One Finger option in Trackpad preferences.

Secondary click zone

To set up two-finger secondary-clicking anywhere on the trackpad, select Secondary Click under the Two Fingers option in Trackpad preferences.

Note:  You can also secondary click by holding down the Control key while you click.

Chapter 2   Life with Your MacBook Pro


+ 61 hidden pages