Apple 6360 User Manual

Follow the instructions in this

chapter to set up your computer

and learn the basics.

Getting Started

The illustration on the facing page shows all the equipment you need to set up your computer and begin using it. Place your equipment on a sturdy, flat surface near a grounded wall outlet. Before following the setup instructions in this chapter, you may want to read “Arranging Your Office” in Appendix A (in the section on health-related information) for tips on adjusting your work furniture so that you’re comfortable when using the computer.

If you used the setup poster: The poster included with your Macintosh Performa computer was designed to help you start using your computer as quickly as possible. This chapter contains more detailed information than the poster. If you have already set up your computer using the poster, you may want to turn to the section “What’s Next?” later in this chapter.

Plugging in the computer

Before you plug your Macintosh into a wall socket, carefully read all the setup instructions in this chapter. Then, before you connect anything to your computer, follow the instructions in this section on how to plug it in. The plug grounds the computer and protects it from electrical damage while you set up.

When you are ready, follow these steps:

1Plug the socket end of the computer’s power cord into the recessed power cord socket

(marked with the symbol ≤) on the back of the computer.

2Plug the other end of the power cord into a three-hole grounded outlet or power strip.

Make sure at least one end of the power cord is within reach so that when you need to unplug the computer you can do so easily.

Power cord plug Power cord socket Standby power button

WARNING

This equipment is intended to be electrically grounded. Your

≤

Macintosh is equipped with a three-wire grounding plug—a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug!

Chapter 1

If the computer starts up: If you hear a tone, the computer has started up. You need to turn it off before proceeding. To do so, press the power button (also called the standby power button), marked with the ® symbol on the back of the computer.

Connecting a monitor

You can connect many types of monitors to your Macintosh. To connect a monitor, refer to the instructions that came with it in addition to the instructions here.

Connecting the monitor power cord

Monitors have two cords to connect: a monitor power cord and a monitor video cable.

To connect the monitor power cord, follow these steps:

1Place the monitor where you’ll be using it.

You may place it on top of your computer. Keep these considerations in mind: m Allow 3 or more inches for air circulation around the sides of the computer

and monitor.

m Position the monitor so the top of the screen is slightly below eye level

when you sit at the keyboard.

m Position the monitor to minimize glare and reflections on the screen from

overhead lights and windows.

m Consult “Arranging Your Office” in Appendix A for suggestions on

positioning your computer equipment.

Getting Started

2Connect the monitor power cord to the monitor.

On some monitors, the cord is already attached.

3Plug in the monitor power cord.

Some monitor power cords are designed to plug into the back of your computer.

Some monitor power cords must be connected to a grounded electrical outlet, not to the computer. Check the information that came with the monitor.

Monitor power socket

Monitor power cord

Chapter 1

Connecting the monitor video cable

After you plug in the monitor power cord, connect the monitor video cable to the computer’s monitor port.

To connect the monitor video cable, follow these steps:

1Attach the monitor video cable to the monitor.

On some monitors, the cable is already attached.

2Attach the monitor video cable to the monitor port on the back of the computer.

The monitor port is marked with the ™ icon (symbol).

™

Monitor port

Monitor video cable

If your monitor has a microphone or speakers, you may need to connect additional cables. See the documentation that came with the monitor.

Getting Started

Connecting the mouse and keyboard

1Plug the mouse cable into the recessed port on the back of the keyboard.

The plug and the port are marked with the ◊ icon (symbol). The positions of the port and icon on your keyboard may be different from those pictured.

By the way: A port marked with the ◊ icon is called an Apple Desktop Bus (ADB) port.

Plug the mouse into the recessed port on the keyboard. The flat part of the plug should be pointing down, as shown here.

Chapter 1

This cable plugs into the Apple Desktop Bus (ADB) port,

◊

marked with the

icon, on the back of the computer.

2Plug the keyboard cable into the ADB port marked with the

◊

icon on the back of

the computer.

ADB port

Some monitors also have a port to which you can connect the keyboard or mouse. See the information that came with your monitor.

3If you want to adjust the keyboard’s angle, lower its feet.

To adjust the keyboard angle, lower the feet until they snap into position.

Getting Started

Connecting the modem

A modem is hardware that may already be installed inside your computer. The modem enables your computer to send and receive faxes and telephone calls, to connect to the Internet, to access online services, and to communicate with other computer users. (You use the modem through the appropriate software already installed on your Performa. See your modem documentation for further information.) You can confirm whether you have an internal modem by seeing if you have an internal modem connector on the back of your computer, as shown in the next illustration. (Also, a standard telephone cord will have come with your computer.)

Note: If your computer came with an Ethernet card installed instead of an internal modem and you want to connect now, skip to the section “Turning the Computer on for the First Time,” later in this chapter, and then see Chapter 3 for information on connecting to an Ethernet network.

If your computer came with an internal modem and you want to connect the modem now, follow the next illustration. If your computer came with an external modem, connect it to the external modem port and follow the instructions in the modem manuals that came with your computer or with the modem.

Chapter 1

IMPORTANT

When connecting a modem, make sure you connect to an analog phone line—the kind used typically in homes. (Connecting to a digital phone line could damage the modem.) If you’re connecting the modem at home, you probably have an analog phone line.

Line splitter (purchased separately)

To internal modem

To telephone

External modem port (This port is covered if an internal modem is installed. If it is covered, do not remove the cover or plug anything into the external modem port.)

Internal modem connectorPhone cordPhone jack in wall

You can use any standard phone cord to connect your internal modem connector to a phone jack. If you have only one phone jack, consider purchasing a line splitter at an electronics supply store. A line splitter enables you to plug your phone and your modem into the same jack at the same time. Keep in mind that when your phone and your modem share a single phone line, you will not be able to use both pieces of equipment at the same time, even if they are attached to separate phone jacks. While you use your modem, outside callers will get a busy signal and you cannot call out. When your phone is in use, you cannot use the modem. (By the way, you can keep your answering machine connected to your phone, even if your phone and modem share the same telephone line.)

IMPORTANT

During lightning storms, disconnect your modem by unplugging

the phone cord from the phone jack to prevent voltage overload.

Getting Started

Connecting other equipment

If you are new to the Macintosh, it’s a good idea to get some experience using your computer before you connect other equipment, such as a printer or scanner. To learn basic Macintosh skills, continue with the instructions in this chapter.

When you’re ready to connect other equipment, see the instructions in Chapter 3.

Turning the computer on for the first time

To turn the computer on for the first time, follow these steps:

1Turn on your monitor.

See the information that came with your monitor for the location of the power switch. On newer Apple monitors, the power switch is located on the front of the unit.

Note: You may not see the monitor power come on until you turn on the computer in the next step. Also, larger monitors can take several seconds to turn on if you have extra DRAM (dynamic random-access memory) installed in your computer. (The screen remains black.)

By the way: Depending on the type of monitor you have, you may only need to turn it on once. Some monitors turn off automatically when you shut down the computer, and turn on automatically when you start up the computer. Other monitors have to be turned on separately each time you turn on the computer.

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2Press and hold down the Power key for about 2 seconds.

The Power key is marked with a triangle on your keyboard.

You hear a tone from the computer as it starts up.

3 Follow the instructions on your screen.

You will see a “welcome screen” with a Launcher (shown below) that you use to choose what you want to do next.

m If you don’t know how to use a mouse, press the letter M on your keyboard

for an on-screen program that teaches you how to use it.

m If you’re new to the Macintosh but familiar with how to use a mouse, click

the Tutorial button to go through the Performa Tutorial, a program that teaches you how to use your computer.

Click one of these

buttons. (The buttons

on your screen may

be different.)

m If you want to learn more about the capabilities of your Macintosh (not

how you can use the Macintosh but more about what the Macintosh can do), click one of the other buttons on your screen.

Click Exit when you’re finished exploring the welcome screen.

Note: If you see a blinking question mark or nothing at all, see the next section, “Problems Turning On Your Computer?”

Getting Started

4When you’re finished exploring the items on your screen, click Exit.

Your Launcher has more—and perhaps different—items in it

than are shown in

this illustration.

5Take Tutorial Part 2 or skip to the section “What’s Next?” later in this chapter.

You’ll see the Macintosh desktop as pictured below. (Note: Most computer screens have a slight black border around them.)

Hard disk icon

Macintosh desktop, after you exit the welcome screen

Click the Tutorial Part 2 button to continue learning the basics of your computer.

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Problems turning on your computer?

If the screen is dark, check these items to see if you can identify the problem:

m Is the computer plugged into a power source? If it is plugged into a

power strip, is the power strip turned on?

m Is the computer turned on? The power-on light on the front panel

should be on. If it isn’t, press the standby power button (marked with the symbol ®) on the back of the computer.

m Are the keyboard and mouse cables connected correctly? (Don’t

disconnect the keyboard or mouse cable while the computer is on. You could damage your equipment.)

m Is the monitor power cord plugged in? m Is the monitor turned on? (Check the power-on light on the front of

the monitor.)

m Is the monitor video cable—the one connected to the monitor port

(™) on your computer—attached firmly to both the monitor and computer?

m Is the brightness control on the monitor adjusted correctly? (On most

monitors, the brightness control is marked with the symbol ¤.)

If you see a blinking question mark on the screen, turn to “Solutions to Common Problems With Your Computer” in Chapter 6.

Getting Started

What’s next?

Congratulations! You’ve finished setting up your computer. Now continue with one of the following steps:

m If you are new to the Macintosh, see the next section, “Learning the Basics

in the Performa Tutorials.”

m If you are an experienced Macintosh user, turn to Chapter 2, “Getting

Help,” to learn about Macintosh Guide. Or select Macintosh Guide from the Guide menu (h) in the upper-right corner of your screen and explore it yourself.

What you can’t find in this manual you can find in Macintosh Guide, your main source of information when working with your computer.

m If you want to connect your computer to other equipment, such as a printer,

see Chapter 3, “Expanding Your Computer and Using Its Special Features.”

Chapter 1

m If you want to install application software on your computer, see

Chapter 4, “Using Application Programs and Backing Up Disks.” The chapter contains information on setting up your programs and managing memory. You’ll need this information to properly set up any programs specifically designed for computers with PowerPC microprocessors.

m If you want to turn off your computer, see “Turning the Computer Off,”

later in this chapter.

IMPORTANT

If you need to turn off your computer at any point, please see “Turning the Computer Off” later in this chapter. It is very important to use the correct procedure for shutting down your Macintosh before turning it off.

Before you begin working with your computer, be sure to read the important health and safety information in Appendix A.

Learning the basics in the Performa tutorials

Read this section if you haven’t already gone through Mouse Skills or the Performa Tutorial that appeared on your screen when you first turned on your computer, or if you want to go on to Performa Tutorial Part 2. These programs teach you the basic skills you’ll need to use your computer.

To start the Performa Tutorial, Tutorial Part 2, or Mouse Skills once you are past the introductory “welcome screens,” follow these steps:

1Slide your mouse along your mouse pad or desk.

Hold the mouse as shown, with the cable pointing away from you. Don’t press the mouse button (under your index finger). Notice that the arrow (8) on the screen moves in the same direction that you move the mouse.

Mouse button

If the arrow doesn’t move, make sure that the cables connecting the mouse and keyboard are secure and that your mouse is positioned as shown in the illustration.

Getting Started

2 Move the mouse so that the arrow (

want to take.

) is over the picture of the particular tutorial you

If you don’t see the Performa Tutorial, Tutorial Part 2, or Mouse Skills pictures on your screen, put the arrow on the word “Learning” and click (quickly press and release) the mouse button.

If you run out of room on your mouse pad or desk while moving the mouse, pick up the mouse and place it where there’s more room. (The arrow on the screen moves only when the mouse is in contact with the mouse pad or desk.)

3 Click the mouse button on the picture of the tutorial you want to take.

A window appears welcoming you to the tutorial. You can set this book aside for now and follow the instructions on the screen. When you have completed both parts of the tutorial, return to this book.

Chapter 1

Reviewing the basics

Use the following illustrations to review the elements on your screen with which you work on your computer.

Icons

Window

Menus

The strip across the top of the screen is called the menu bar. The symbols and words in it represent “menus” (lists) of commands. To open a menu, place the pointer on the symbol or word for the menu and press the mouse button.

Guide menu

To find an answer to a question,

look in the Guide (

) menu.

Application menu

You can have several applications open at once. To see which program is active or to switch from one program to another, use this menu.

Getting Started

Icons

Icons are small pictures that represent disks, programs, documents, and folders. You can double-click any icon to open it and see what it contains.

This icon represents your computer’s internal hard disk.

Icons like this one represent application programs, which you use to create documents and do other work.

Icons like this one represent documents, which you can create and edit.

Icons like this represent folders. A folder contains other icons.

To throw away an item you no longer want, drag it to the Trash icon and choose Empty Trash from the Special menu.

Windows

Windows are boxes that display text, graphics, and icons. To change the shape or position of a window, or to close the window, use the elements shown here.

To bring a partially

covered window

to the front, click

anywhere in it.

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Close box

To close a window, click the close box.

Title bar

To move a window, drag it by the middle of the title bar (anywhere in the bar except the small box on each end).

Zoom box

To make the window bigger, click once here. Click again to return the window to its original size.

Scroll arrow

To bring hidden portions of a window’s contents into view, click one of the four scroll arrows.

Size box

To change the shape or size of a window, drag the size box.

Turning the computer off

There are two ways to turn off your computer: with the Power key on the keyboard or with the Shut Down command in the Special menu.

Using the Power key

To turn the computer off using the Power key, follow these instructions:

1If the computer is in sleep mode (the monitor is on but the screen is dark), press any key

except Caps Lock to wake it.

2Press and hold the Power key (marked with a

) on the keyboard for about 2 seconds.

The following dialog box appears on the screen:

3Press the Return key or click the Shut Down button in the dialog box.

Using the Shut Down command

You can also turn off your computer by choosing Shut Down from the Special menu. Detailed instructions follow.

Note: If you are still in the welcome screens (the introductory screens that appeared when you turned on your computer for the first time), use the Power key to turn off your computer, as described above.

1If the computer is in sleep mode (the monitor is on but the screen is dark), press any key

except Caps Lock to wake it.

2 Move the tip of the arrow (8) to the Special menu at the top of the screen.

If the word “Special” does not appear in the menu bar at the top of the screen, you’re not working in the Finder, the application you need to be in when you shut down your computer. Choose Finder from the Application menu (at the far right of the menu bar). Then try step 2 again.

Getting Started

3With the tip of the arrow on the word “Special,” press and hold down the mouse button.

4While holding down the mouse button, move the arrow down the list of choices until the

words “Shut Down” are highlighted; then release the mouse button.

To turn the computer on again, just press the Power key for about 2 seconds.

If you can’t shut down your computer

If a problem with the computer prevents you from using the Power key or choosing Shut Down—for example, if the computer “freezes” so that the pointer does not respond to the mouse—you can turn off the computer by pressing the standby power button on the back of the computer.

Turning the computer on

Chapter 1

IMPORTANT

You could lose unsaved work if you use the standby power button to turn the computer off. Only use the standby power button when there is a problem that prevents the computer from being turned off with the Power key or the Shut Down command. To make sure your work is saved, use the Power key on the keyboard or the Shut Down command.

To turn on the computer after you’ve shut it down:

Press and hold the Power key (marked with a

) on the keyboard for about 2 seconds.

Note: Your monitor may have to be turned on separately each time you turn on the computer. If you have trouble turning on your computer, see the section, “Problems Turning On Your Computer?” earlier in this chapter.

Where to find answers

When you have questions about using your Macintosh, there are several places where you can look for answers.

In the Guide menu

The Guide menu (marked with the hicon) contains online help and information about the Macintosh. If you can’t find the information you need in this book, you can find it in the Guide menu. To learn how to get different kinds of help from the Guide menu, see Chapter 2 in this book.

In this book

Macintosh Performa

User’s Manual

Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment.

In other manuals

Some of the programs that already came installed on your computer have separate manuals. Most of these manuals came in the box with your computer. Some come stored on your computer’s hard disk. (You can find them as clickable buttons in the Applications section of the Launcher, next to their application buttons.) For answers to questions about other equipment or about application programs you have purchased, see the manuals that came with the equipment or programs.

From the Read Me files in the Apple Extras folder

The Apple Extras folder (in your System Folder) on your hard disk contains a SimpleText document, called About Apple Extras, with important information about some of the application programs included with your computer. Similar files called Read Me files can also be found inside application folders and in the Documents folder on your desktop.

From Apple’s customer support hotline

If you can’t find an answer in any of the materials provided, call the customer support hotline. The phone number for the hotline is in the service and support information that came with your computer.

Note:

If you have problems with an application program not published by Apple, call the program’s publisher. Click the Phone Numbers button in the Service/Support area of the Launcher to get a software publisher’s phone number.

Getting Started

Use the instructions in this

chapter to learn about the help

available to you in the Guide menu.

Getting Help

The Guide menu contains online help and information. It is your main source of information when working with your computer. The menu is identified by a question mark (h) in the upper-right corner of the screen.

Getting answers to your questions

When you have a question while working with your computer, you can get the answer by choosing Macintosh Guide from the Guide menu.

1Pull down the Application menu (in the upper-right corner of the screen) and choose

Finder to make it the active application program.

A checkmark in the menu indicates that the Finder is the active program.

2Pull down the Guide menu (marked with the

icon) and choose Macintosh Guide.

The Macintosh Guide window appears.

Whenever you use Macintosh Guide, its window remains in front of other windows. If the window gets in your way, you can move it by dragging its title bar (the gray bar across the top of the window).

Chapter 2

3Notice the three buttons at the top of the window: Topics, Index, and Look For.

Macintosh Guide gives you three ways of finding information:

Topics

lets you choose from a list of general subjects; it is like the table of

contents in a book.

Index

lets you choose from an alphabetical list of more specific subjects; it

is like the index in a book.

Look For

lets you search for information related to a specific word or phrase

that you type.

In the following sections you will practice using each method.

If you have problems while using Macintosh Guide, see “Tips for Using Macintosh Guide” later in this chapter.

Getting answers with the Topics button

1 In the Macintosh Guide window, click the Topics button.

A list of general topics appears on the left side of the Macintosh Guide window. (Depending on the hardware and software you have, the list of topics may look different.)

Getting Help

2 In the list of topics, click “Customizing Your Computer.”

When you click any topic area, a list of related questions appears on the right side of the Macintosh Guide window.

To get instructions, click a question…

…and then click OK.

3Click the question “How do I set the time and date?” and then click OK. Or double-click

the question.

A small window appears with instructions for you to follow.

If you want to

return to the main

Macintosh Guide

window, click

this button.

4 Read and follow the instructions in this window.

5When you have completed all the steps, click the Topics button in the lower-left corner to

Chapter 2

Click here to see the next step (if there is one).

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to see the next step.

return to the main Macintosh Guide window.

Now continue with the next section.

Getting answers with the Index button

1 In the Macintosh Guide window, click the Index button.

An alphabetical list of subjects appears on the left side of the window.

Slider

Scroll bar

2Scroll through the alphabetical list until the phrase “background pattern” is visible.

You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list.

3Click the phrase “background pattern” in the alphabetical list.

When you click any index entry, a list of related questions appears on the right side of the Macintosh Guide window.

To get instructions, click a question…

…and then click OK.

Getting Help

4Click the question “How do I change the background pattern?” and then click OK.

If you want to

return to the main

Macintosh Guide

window, click

this button.

5 Read and follow the instructions in the window.

6When you have completed all the steps, click the Topics button in the lower-left corner to

Or double-click the question.

A small window appears with instructions for you to follow.

Click here to see the next step (if there is one).

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to see the next step.

return to the main Macintosh Guide window.

Now continue with the next section.

Chapter 2

1 In the Macintosh Guide window, click the Look For button.

To activate the text

box, click here.

Type a word or phrase

in the text box…

…and then click here.

2 Click the arrow button to activate the text box.

3Type “sound” in the text box, then click Search.

Getting answers with the Look For button

A small box where you can type text appears on the left side of the window.

When you click Search, a list of questions related to the word or phrase you typed appears on the right side of the Macintosh Guide window.

To get instructions, click a question…

…and then click OK.

Getting Help

4Click the question “How do I change the alert (beep) sound?” and then click OK. Or

If you want to close

Macintosh Guide,

click here.

5 Read and follow the instructions in the window.

6When you have completed all the steps, click the close box in the upper-left corner to

double-click the question.

A small window appears with instructions for you to follow.

Click here to see the next step (if there is one).

Macintosh Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to display the next step.

close Macintosh Guide.

Chapter 2

Tips for using Macintosh Guide

Here are a few tips for using Macintosh Guide effectively: m Macintosh Guide is available only when you are in the Finder—the

desktop area where you can see the icons of disks, folders, and files. (Other programs may also have help available in the Guide menu, however.) If you don’t see Macintosh Guide in the Guide menu, pull down the Application menu (to the right of the Guide menu) and choose Finder.

m Follow the steps when you’re instructed to; don’t skip ahead or read

ahead. That way the computer can check to make sure you’ve done a step correctly.

m Unlike most windows, the Macintosh Guide window stays in front of

other windows on the screen so that your instructions are never covered. If you need to move the Guide window out of the way, drag it by the title bar at the top of the window.

You can also move the window out of the way by clicking the zoom box. Click the box once to shrink the window; click it a second time to expand the window to its original size.

m If you need more information about an instruction or a term, click the

button labeled “Huh?” to get a further explanation. (The “Huh?” button is dimmed when no additional information is available.)

m If you want to return to the main Macintosh Guide window, click the

Topics button in the lower-left corner of the Guide window.

m When you’re finished using Macintosh Guide, click the close box in

the upper-left corner of the window.

Close box

Topics button

Title bar

Zoom box

Right arrow

“Huh?” button

Getting Help

Identifying what’s on your computer screen

Sometimes you’ll see an unfamiliar item on the screen and ask yourself, “What’s that?” You can get an answer by using a Macintosh feature known as Balloon Help.

Using balloons like those you see in comic strips, Balloon Help explains the function of icons, menus, commands, and other items on the Macintosh screen.

Follow these steps to use Balloon Help:

1Pull down the Guide menu (marked with the

2Point to any object on the screen that you want to identify.

icon) and choose Show Balloons.

A balloon appears next to the object. In the following illustration, for example, pointing to the Trash displays a balloon that explains how to use the Trash to throw items away.

Although balloons appear next to items when you point to them, the way you work does not change; you can still select icons, choose commands, and so on.

3When you’re finished using Balloon Help, pull down the Guide menu again and choose

Hide Balloons.

Chapter 2

Learning useful shortcuts

You can perform many tasks in the Finder more quickly if you use keyboard or mouse shortcuts. For example, instead of clicking an icon and choosing Open from the File menu, you can simply double-click the icon to open it.

Follow these steps to learn keyboard and mouse shortcuts:

1Pull down the Guide menu (marked with the

2 Click one of the category buttons.

If you want to

close the window,

click here.

icon) and choose Shortcuts.

The main Macintosh Shortcuts window appears.

Another window appears, describing shortcuts for that category.

Click the Topics

button to return to the

main Macintosh

Shortcuts window for

more categories.

Click here to see the next window (if there is one).

Getting Help

3 Read about the shortcuts available for the category you selected.

Click the right arrow in the lower-right corner of the window to display the next window (if there is one).

4When you finish reading about the shortcuts for your category, click the Topics button

in the lower-left corner to return to the main Macintosh Shortcuts window. Or click the close box in the upper-left corner to close the window.

Chapter 2

Expanding Your Computer

Read this chapter for information

on connecting equipment to your computer

and using some of its special features,

such as sound capabilities.

and Using Its Special Features

The illustration on the next page shows the basic computer system you now have. So that you can expand your system’s capabilities, your computer has both external ports and internal slots to which you can connect additional hardware. Audio devices such as headphones and other sound equipment, as well as a printer or scanner, all connect to appropriate external ports.

Also, devices that go inside the computer’s cover can increase its capabilities and performance. Among these items are additional dynamic random-access memory Dual Inline Memory Modules (DIMMs), a High Performance Module (256K level 2 cache), and different kinds of expansion cards. Instructions for installing these internal accessories are provided in Chapter 8, “Installing Expansion Cards or Additional Memory.”

In addition, you can expand your computer by connecting it to a network.

WARNING

sure that your computer is plugged in (in order to ground it) and turned off. If you connect equipment with the computer turned on, you can damage your computer and your equipment.

Before you connect any equipment to your computer, make

Monitor

Floppy disk drive

Computer

CD-ROM drive

(optional)

CD-ROM drive

Open/Close button

Internal hard disk drive

Keyboard

Remote control sensor

Volume buttons

Use these buttons to change the volume of the computer’s sound.

Power-on light

Headphone jack

Mouse

Ports and connectors on the back of your computer

Video input card Connects your Macintosh to a video camera, VCR, or other

(optional) video equipment. (The card is called the Apple Video System.)

Chapter 3

Security lock port

Apple Desktop Bus (ADB) port keyboard or a trackball.

Printer port

External modem port

SCSI port

Sound input port

Enables you to attach a security lock to your Macintosh. See your computer products retailer for security lock devices that work with your computer.

Connects your Macintosh to an input device, such as a

[

Connects your Macintosh to a printer, LocalTalk network, or GeoPort device.

Connects an external modem or GeoPort adapter to your

Note:

Macintosh. ( port is covered. Don’t remove the cover or connect anything to this port if you have an internal modem.)

Connects your Macintosh to SCSI equipment, such as external hard disk drives and scanners.

≈

Connects your Macintosh to another audio source, such as a microphone, compact disc, or audio cassette player.

If your computer has an internal modem, this

Video input card (optional)

Power socket

≤

Security lock port

Apple Desktop Bus

(ADB) port

Printer port

[

External modem port

SCSI port

TV/FM tuner card (optional)

Sound input port

≈

PCI card access cover

™

Monitor port

Standby power button

Internal modem card

(optional)

Sound output port

TV/FM tuner card Connects your Macintosh to an external TV antenna or cable

(optional) TV service and to an FM radio antenna. (If don’t have the card

installed and want to install one, purchase the Apple TV/FM Radio System from an Apple-authorized dealer.)

PCI card access cover Covers port for an optional 6.88-inch PCI (peripheral

component interconnect) slot expansion card (such as a video editing card).

™

Monitor port

Standby power button

Internal modem card Connects your computer to a phone line if you have an

(optional) internal modem card installed or to an Ethernet network if

Sound output port

Connects your monitor to your Macintosh.

Turns your computer on or off when you can’t use the Power key on the keyboard or the Shut Down command.

you have an Ethernet card installed.

Connects your Macintosh to sound output equipment, such as externally powered (amplified) speakers.

Expanding Your Computer and Using Its Special Features

Using your computer’s sound features

Your Macintosh can play and record stereo sound from a variety of sources. By connecting audio equipment to the sound input and sound output ports on the computer, you can listen to or reproduce stereo sound. If it has an internal CD-ROM player, your computer can also play and record sound from audio compact discs (CDs).

Sound input port

Sound output port

For information on using Macintosh system software to choose audio input and output options, record an alert sound, or play audio CDs, see the “Sound” topic of Macintosh Guide, available in the Guide (h) menu.

The following table summarizes your computer’s sound ports and features.

If you want to do the following: Use this sound port or control:

Chapter 3

Adjust the volume volume buttons

≈

)

Connect a microphone sound input port (

Connect headphones headphone jack (

Connect external speakers sound output port (-)

Adjusting volume and sound

There are several ways to adjust the volume on your computer:

m Use the volume buttons on the front of the computer (marked with the

- icon).

Volume buttons

m Use the volume controls on the front of your monitor if your monitor

has them.

m Use the volume control slider in the AppleCD Audio Player if you are

playing an audio CD. The AppleCD Audio Player can be found in the Apple (K) menu. (The volume set in the Monitors & Sound control panel also affects the volume of the audio CD.)

Expanding Your Computer and Using Its Special Features

m Use the volume control sliders in the Monitors & Sound control panel. The

Monitors & Sound control panel can be found in the Control Panels folder in the Apple (K) menu.

1 Click here to view sound controls.

2 Adjust the volume slider.

For more information about your computer’s sound, click here.

Note: Some monitors also place a “Monitor Sound” icon at the top of the Monitors & Sound control panel.

Tip: You may prefer to set the Sound Out Level slider to about the middle of the slider bar. This way, when you adjust the volume later in other ways— through the AppleCD Audio Player or through the volume controls on the computer or monitor—you can hear your adjustments better because the computer itself is set to about the middle of its volume range.

For more information about sound, see the “Sound” topic of Macintosh Guide, available in the Guide (h) menu.

Chapter 3

Listening with 3D Surround Sound

The 3D Surround Sound technology broadens the sound you hear if you attach external speakers or if your monitor has built-in speakers. 3D Surround Sound makes the speakers sound as if they are set wider apart, and you can hear many “points” of sound around you.

3D Surround Sound is always enabled on your computer unless you disable it. It does not affect your computer’s sound performance or compatibility. Enabling or disabling 3D Surround Sound is a matter of personal preference. If you want to disable it, click to remove the checkbox next to “Enabled” in the Monitors & Sound control panel.

Note: 3D Surround Sound may not work well through headphones. If you’re listening through headphones, you may want to disable 3D Surround Sound in the Monitors & Sound control panel.

Connecting the Apple PlainTalk microphone

Your computer has a sound input port (≈), which you can use to connect an Apple PlainTalk Microphone. The Apple PlainTalk Microphone is included with some computer models. If your computer did not include one, you can purchase it at an Apple-authorized dealer.

Note: The sound input port does not support the Apple Omni microphone (the round microphone shipped with some earlier models of Macintosh) or the attenuated RCA adapter provided with some models of Macintosh.

Apple PlainTalk Microphone

Expanding Your Computer and Using Its Special Features

To connect and position the external microphone, follow the steps below.

Note: If you want to record sound using a microphone built in to a monitor, see the “Sound” topic of Macintosh Guide, available in the Guide (h) menu. Then select the subtopic, “How do I record or remove a sound?”

1Shut down the Macintosh.

2Plug the microphone’s connector into the sound input port (≈) on the back of the

computer.

Sound input port

Sound output port

Chapter 3

3Place the microphone at the top center of the monitor, so that the microphone’s

Apple (K) icon is facing you.

If you can’t place the microphone on top of the monitor, position the microphone according to these guidelines:

m The microphone should be between 1 and 3 feet away from you. m The microphone should be directly in front of you to minimize the

effect of background noise.

4 Turn on the computer.

Next, you need to make sure the Sound Input source in your computer is set to “External Microphone.”

Expanding Your Computer and Using Its Special Features

5 Open the Monitors & Sound control panel in the Apple (

) menu and click the

Sound icon.

6Click the Sound Input pop-up menu and select “External Microphone.”

1 Click here to view

sound controls.

2 Select External Microphone from the pop-up menu.

For more information about your computer’s sound, click here.

7 Click the close box in the upper-left corner of the Monitors & Sound control panel to

close it. (The control panel does not have to remain open while you’re recording.)

Yo u’ re now ready to begin using your microphone.

See the “Sound” topic of Macintosh Guide, available in the Guide (h) menu, for instructions on recording.

Chapter 3

Connecting external stereo speakers

You can take advantage of your computer’s stereo sound output by attaching externally powered (amplified) speakers.

1 Assemble the speakers and the cable you need.

You need a cable with a stereo miniplug at one end to connect one or both speakers to the computer.

Stereo miniplug

Some speakers require a dual-plug adapter, which has two plugs on its end, to plug into Audio In ports on both speakers. Others, like those shown below, accept a single stereo miniplug and are joined by standard speaker wires. See the documentation that came with your speakers for more information.

The following illustration shows the equipment configuration and the connections for a computer sound system.

Sound output port

Externally

powered

speakers

Audio In port

2 Turn off the Macintosh.

Expanding Your Computer and Using Its Special Features

3Plug the end of the cable with the stereo miniplug into the sound output port (-) on the

Macintosh.

Sound input port

4Plug the other end of the cable into the speakers’ Audio In port or ports.

Sound output port

If the speakers take a dual-plug cable, connect both plugs to the speakers’ Audio In ports.

5Connect the speakers together with speaker wires, if necessary.

6 Turn on the computer.

Now you’re ready to hear full-range stereo sound coming from the speakers.

Note: To adjust the overall volume, use the sound control buttons on the front of the computer or the volume controls in the Monitors & Sound control panel. (For more information, see “Adjusting Volume and Sound,” in the section, “Using Your Computer’s Sound Features,” earlier in this chapter.)

For more information about using speakers attached to your computer, see the “Sound” topic of Macintosh Guide, available in the Guide (h) menu.

Chapter 3

Connecting headphones

You connect headphones to the headphone jack (f) on the front of the computer or to your monitor if it has a headphone jack.

Note: 3D Surround Sound may not work well through headphones. To disable 3D Surround Sound, open the Monitors & Sound control panel in the Control Panels folder in the Apple (K) menu; then click the checkbox to remove the checkmark next to “Enabled.”

Headphone jack

You may need to disable 3D Surround Sound when listening through headphones.

For more information about listening with headphones, see the “Sound” topic of Macintosh Guide, available in the Guide (h) menu.

Expanding Your Computer and Using Its Special Features

Connecting external SCSI devices, such as a scanner or external hard disk

Your computer has a port for connecting devices that use the Small Computer System Interface (SCSI, pronounced “skuh-zee”). SCSI devices commonly used with the Macintosh include hard disk drives, CD-ROM drives, scanners, tape or cartridge backup drives, and some printers. The SCSI port permits high-speed communication between the computer and the device. The SCSI icon appears below the port on the computer’s back panel.

SCSI port

SCSI icon

You connect SCSI devices to the SCSI port in a chainlike way. The first device in the chain plugs into the SCSI port; the second device plugs into the first device, and so on. You can attach up to six external SCSI devices to the SCSI port. All SCSI devices connected to this chain must have their own unique ID number (no two devices can use the same ID number). If your computer came with a CD-ROM drive installed, this drive is also part of the SCSI chain and uses SCSI ID number 3. The computer itself (the main logic board inside it) uses SCSI ID number 7.

Chapter 3

IMPORTANT

The material that follows—“Before You Connect a Device” and “Connecting a SCSI Device”—contains general instructions for attaching SCSI devices to your computer. Make sure you also follow the specific instructions that came with the SCSI device you are connecting to your Macintosh.

Before you connect a device

Before you connect a SCSI device to your Macintosh, complete these tasks: m Make sure each SCSI device connected to your Macintosh has its own

unique ID number from 0 to 6. The computer itself (the main logic board inside it) has the ID number 7 and the internal CD-ROM drive has the ID number 3, making the ID numbers 0, 1, 2, 4, 5, and 6 available. Make sure other SCSI devices you add to the chain do not use ID numbers 3 or 7. See the instructions that came with each device for information on checking and setting its ID number.

IMPORTANT

If you use two or more devices attached to the SCSI interface with the same ID number, your equipment could malfunction and you could lose data.

m Make sure you have the appropriate cable for attaching the SCSI device to

your Macintosh.

If the device is the first or only one you’re connecting, use a SCSI system cable to connect it to the computer’s SCSI port:

SCSI system cable

If the device is not the first one, use a SCSI peripheral interface cable to connect it to the last device in the chain:

SCSI peripheral interface cable

IMPORTANT

The total length of the cables in a SCSI chain should not exceed 6 meters (about 20 feet). SCSI cables must have a 110-ohm impedance. For best results, use SCSI cables manufactured by Apple Computer.

Expanding Your Computer and Using Its Special Features

m Make sure that the last (or only) device in the SCSI chain has a terminator.

Make sure that no other external SCSI device has a terminator.

To ensure accurate transmission of information, a terminator must be at each end of a SCSI chain. Your computer’s main logic board, which is the first device in the chain, has a built-in terminator.

Some external SCSI devices from manufacturers other than Apple have built-in terminators. (Check the information that came with the device.) If the device at the end of the SCSI chain does not have a built-in terminator, you need to purchase and attach an external terminator.

SCSI terminator

If your SCSI device has a built-in terminator, use it as your last device in the chain or have your Apple-authorized service provider remove the terminator. You can attach or remove external terminators yourself.

Chapter 3

Connecting a SCSI device

Be sure to read the previous section, “Before You Connect a Device,” before following the instructions in this one.

Use these general instructions in conjunction with those that came with your SCSI device:

1 Turn off your Macintosh.

2Make sure the SCSI device is switched off.

WARNING

your Macintosh is turned on. Doing so could damage the device, your computer, or both.

Do not connect or disconnect any device while the device or

3 Use a SCSI cable to connect the device either to the computer’s SCSI port or to the last

SCSI device in the chain.

IMPORTANT

terminator and that no other external SCSI device has a terminator. Otherwise, the computer may not be able to start up.

4 Turn on all devices in your SCSI chain.

IMPORTANT

Macintosh before turning on the computer itself. Otherwise, your computer won’t be able to recognize that the SCSI devices are connected to it and it may not be able to start up.

5 Install any necessary device drivers (software that makes a device work with your

computer).

Drivers, software needed for a SCSI device, usually come on a floppy disk with the device. (If no drivers come with the device, contact its manufacturer.)

Note: If you experience problems after connecting a SCSI device, see the troubleshooting information in Chapter 6 for possible solutions.

Expanding memory

For information on increasing your computer’s memory, see Chapter 8, “Installing Expansion Cards or Additional Memory.”

Make sure that the last (or only) device in the SCSI chain has a

Always turn on any external SCSI devices connected to your

Expanding Your Computer and Using Its Special Features

Installing PCI and other expansion cards

You can expand your computer’s capabilities by installing expansion cards inside the computer cover. Your Macintosh has slots available for three different kinds of expansion cards: a PCI (peripheral component interconnect) slot for a 6.88-inch PCI card, such as a video-editing card; a communication slot for an internal modem or Ethernet card; and a video-in slot for a video input card, which brings signals into the computer from a videocassette recorder (VCR) or other video input equipment. You can also install a TV/FM tuner card that brings signals into the computer from a TV antenna or cable TV service and an FM antenna. (Some computers come with one or more of these cards already installed. See the opening illustration in this chapter and match it with your computer to see if you have these cards installed.)

Instructions for installing expansion cards are provided in Chapter 8, “Installing Expansion Cards or Additional Memory.”

Replacing or adding internal storage devices

Your Macintosh comes with at least two internal storage devices—a floppy disk drive and a hard disk drive (several capacities are available). Most computer models also have a CD-ROM (compact disc read-only memory) drive installed. If you want to replace any of these internal drives, see your Apple-authorized dealer.

Connecting to a network

Chapter 3

This section contains information only for people whose computers are connected to other computers through a local area network. A local area network (LAN) lets computers communicate with each other—for example, in businesses, it is what enables more than one computer to share a printer and access documents on a central, shared server.

Note: Using a modem is not the same as being connected to a local area network. If you have an internal modem and also want to connect to a local area network, then continue reading the information in this section.

About Macintosh networking

Your Macintosh can connect to a network that consists of as few as two computers or as many as thousands or even millions of computers and other devices. The network allows you and the other people connected to it to share information, access remote services, and share computing resources such as printers and modems.

A network extends the features of your Macintosh by extending your reach to the services and resources provided on a network. For example, your computer alone lets you store, retrieve, and modify information on floppy disks, hard disks, and CD-ROM discs. On a network, however, you can also store and retrieve information on the hard disks and CD-ROM discs of other computers, access information that other people have stored for you, and use electronic mail or other network services.

Your computer can be connected to several kinds of networks including the following:

LocalTalk

To connect to a LocalTalk network, you connect a LocalTalk cable to either the modem port or the printer port on your computer. Through that cable, you can both print on a printer shared by other computers and access a central server.

Ethernet

To connect to an Ethernet network, you need to install an Ethernet card in the communication or PCI (peripheral component interconnect) slot in your computer. If your computer came with an internal modem, it is already installed in the communication slot, so you must purchase an Ethernet card that fits in the PCI slot.

Alternative networks such as TokenRing, ISDN, or FDDI

To connect to any of these networks, you need to install a PCI card in one of the PCI slots in your computer.

More detailed information about connecting to LocalTalk and Ethernet networks follows.

Expanding Your Computer and Using Its Special Features

Connecting to a LocalTalk network

You can connect to a LocalTalk network through the printer port on your computer. To connect to a LocalTalk network, you need LocalTalk cables and a LocalTalk adapter. The Apple LocalTalk Connector Kit DIN-8 is available from Apple-authorized dealers.

After you connect to a LocalTalk network, you need to open the Network control panel in the Control Panels folder in the Apple (K)menu, and make sure the LocalTalk icon is selected. Then, from the Apple (K) menu, choose Chooser and make sure AppleTalk is set to Active.

For further instructions on how to select a network connection and other information about using your Macintosh on a network, see the “Networks” topic of Macintosh Guide, available in the Guide (h) menu.

Connecting to an Ethernet network

To connect to a high-speed Ethernet network, you need to buy and install an Ethernet card. Some Ethernet cards use the communication slot in your computer; however, so do internal modem cards. If your computer came with an internal modem and you want to connect to an Ethernet network, buy and install an Ethernet card that uses the computer’s PCI (peripheral component interconnect) slot.

m If you buy an Ethernet card that uses a PCI slot, follow the instructions in

“Installing a PCI Card” in the section “Installing an Expansion Card” in Chapter 8.

m If you buy an Ethernet card that uses the communication slot, follow the

instructions in “Installing a Communication Card” in the section “Installing an Expansion Card” in Chapter 8.

If you buy and install an Ethernet card, you can connect your Macintosh to an existing high-speed Ethernet network by using cables compatible with the particular network: thin coaxial cables, 10Base-T twisted pair cables, thick coaxial cables, or other standard cables.

Chapter 3

Depending on the type of cables used in the Ethernet network you’re connecting to and the type of card you purchased, you may also need to purchase an Apple Ethernet media adapter or other compatible media adapter. (Consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for more information on Apple Ethernet media adapters.)

To use Ethernet, you need to change the network connection in the Network control panel. For instructions on how to select a network connection and other information about using your Macintosh on a network, see the “Networks” topic of Macintosh Guide, available in the Guide (h) menu.

IMPORTANT

Your Macintosh supports EtherTalk Phase 2 (AppleTalk Phase 2 Protocols for Ethernet networks) and TCP/IP (via the TCP/IP protocol) but not EtherTalk Phase 1 (AppleTalk Phase 1 protocols for Ethernet networks). To use TCP/IP, you must set up the MacTCP control panel. (See the “Networks” topic of Macintosh Guide, available in the Guide [h] menu, for instructions on how to make a TCP connection.) Non-Apple products that you can use to communicate over Ethernet using protocols are also available.

Note: The use of an Ethernet card will make your Macintosh a Class A computing device, according to FCC regulations.

Connecting and setting up your network configuration

To connect your computer to a network you need to do two things:

m Connect your computer to the network using the appropriate cable. m Set up your network configuration in either the AppleTalk control panel or

the TCP/IP control panel, or both. (If you install an Ethernet card later on, you’ll first need to install the software that comes with it.)

Expanding Your Computer and Using Its Special Features

To set up your network configuration, open the AppleTalk control panel to choose the physical network interface you are using. (The AppleTalk control panel also contains zone information—a default zone is chosen for you.) If you plan to use TCP/IP on your Macintosh, you also need to choose settings in the TCP/IP control panel. You can set up your connection in two ways: manually, by entering a static Internet address, or automatically by using a network service to connect with a dynamic Internet address. To learn more about setting up network configurations, see the information on networking in Macintosh Guide, available in the Guide (h) menu.

If you’re using a static Internet address, you’ll need the following information before configuring your system (your network administrator or Internet access provider can provide this information):

Internet (IP) address

m m

Domain name and domain name server address

For example, 192.3.232.55

A domain connects an Internet address to a name for your site, for example, acme.com. Enter your Domain name or type a period (.).

Gateway address

This address provides the path information will take

through your network site to reach the Internet.

Subnet mask

A subnet mask further defines the location of your machine. You don’t need to change the default unless instructed to do so by your network administrator.

If you’re using a server on the network that will be issuing you an Internet address using a technique called bootstrapping, then you need to decide what protocol you will use: BOOTP (BOOTstrap Protocol) or DHCP (Dynamic Host Configuration Protocol). Your network administrator will tell you which to choose.

If you see an error message after configuring your AppleTalk and TCP/IP control panels, such as, “Unable to locate host,” or “Could not create a socket,” this could indicate a problem in the TCP/IP configuration. Contact your network administrator for additional assistance.

Chapter 3

Read this chapter to learn how to work

with application programs and protect

the information on your disks.

Using Application Programs and Backing Up Disks

Your computer came with several application programs already installed. You open these programs by clicking their buttons in the Launcher.

The Apple Extras folder on your hard disk also contains some programs. Two of these are the Apple Video Player program and Apple FM Radio program. With Apple Video Player and a video input card, you can watch video on your computer. With Apple Video Player, Apple FM Radio, a video input card, and a TV/FM tuner card, you can watch video and TV and listen to FM radio on your computer. Some computers come with a video input card already installed, or with both video input and TV/FM tuner cards installed. (Your computer has these cards installed if you find the Apple video or TV/FM manuals in the box containing your computer. If you don’t have these cards installed, you can purchase the Apple Video System and Apple TV/FM Radio System from an Apple-authorized dealer.)

Backup copies of all your computer’s preinstalled application programs exist on the CD-ROM disc Macintosh Performa CD: Performa Software included with your computer. If you ever need to restore one or more of the preinstalled programs, see the section “Copying Files From the Performa Software CD-ROM Disc to Your Hard Disk” in Chapter 7. If you ever need to restore all of the preinstalled programs, start at the beginning of that chapter.

Installing application programs

You may want to buy and install additional application programs. See the manuals you receive with these programs for instructions on installing and using them.

To use your programs most effectively, follow these guidelines:

m Read the manuals you received with the program if you have a problem. m Put only one copy of each program on your hard disk. Having more than

one copy can cause errors.

m Whenever you copy a program disk to your hard disk, be careful not to

copy a System Folder.

m If a program malfunctions consistently, try installing a fresh copy. If that

doesn’t help, find out from the software manufacturer whether your version of the program is compatible with your computer model and your system software.

Note: You may want to put your application programs in the Launcher. This way they are easier to find than when they are stored in the Applications folder on your hard disk and they can be accessed by a simple click of a Launcher button. To put a program in the Launcher, drag the program’s icon (or its alias) into the Launcher window or onto the Applications category button in the Launcher. (If you need detailed instructions, see the “Tips & Features” topic of Macintosh Guide, available in the Guide [h] menu, and select “How do I use the Launcher?”)

Chapter 4

Installing programs from a floppy disk

In most cases, you install application programs on your internal hard disk from floppy disks. The following illustration shows how to insert a floppy disk into your computer’s floppy disk drive.

Insert the floppy disk, metal end first, into the floppy disk drive of your computer.

For instructions on how to eject a floppy disk, see the “Disks” topic of Macintosh Guide, available in the Guide (h) menu.

Installing programs from a CD-ROM disc

Sometimes you’ll install an application program on your internal hard disk from a CD-ROM disc that contains the program. (For instructions on using a CD-ROM disc, see “Inserting a CD-ROM Disc” and “Ejecting a CD-ROM Disc” in Chapter 5.)

IMPORTANT

Never copy an entire CD-ROM disc to your hard disk. (Don’t drag the CD-ROM disc’s icon to your hard disk.) When you open programs on some of the CD-ROM discs that came with your computer, you may get a message telling you to copy or install the program onto your hard disk. If you get this message, double-click the CD-ROM disc’s icon to open it, and then copy the CD-ROM disc’s program to your hard disk. Look for any “Read Me” or “information” files on the CD-ROM disc for instructions. Copying the CD-ROM disc itself can take up all or most of the memory on your hard disk.

Using Application Programs and Backing Up Disks

Working with several programs at a time

You can open as many application programs and desk accessories as your computer’s memory allows.

All open programs are listed in the Application menu at the right end of the menu bar. You can find out which program is active and which other programs are open by pulling down the Application menu. The name of the active program (the one you’re using right now) has a checkmark next to it, and its icon appears in the menu bar.

The Finder icon

Commands to hide or display open windows

A checkmark

indicates the

active program.

Programs that are open

Switching programs

You can switch to another open program or desk accessory by choosing its name from the Application menu.

If a program’s icon is dimmed in the Application menu, that means its windows are hidden. You can still choose the program from the menu, however, to display the program’s windows.

You can also switch to another program by clicking in a window that belongs to an open program, by double-clicking a program icon, or by double-clicking the icon of a document that was created with the program.

Hiding and showing windows on the desktop

You can hide all windows except those of the active program by opening the Application menu and choosing Hide Others.

The other programs remain open even though their windows are hidden. When you switch to another program, its windows become visible again.

If you want to see all the open windows, open the Application menu and choose Show All.

Chapter 4

Increasing memory available to run applications

A computer function called virtual memory allows you to open several applications and windows at the same time by creating extra random-access memory (RAM) on your computer’s hard disk. Virtual memory, however, can also result in slightly slower performance. See the “Memory” topic of Macintosh Guide, available in the Guide (h) menu, for more information. Also see the document titled “About Virtual Memory” in the Documents folder on your desktop.

IMPORTANT

Your computer comes with virtual memory turned off. You shouldn’t use virtual memory unless you need to keep several applications open at once, and you should turn it off when you no longer need it. (Virtual memory may keep some applications from running at their best speed.) You can turn virtual memory on or off by using the Memory control panel in the Control Panels folder in the Apple (K) menu.

Note: If you turn on both virtual memory and RAM disk in the Memory control panel, don’t set both of them at or near their maximum values. Doing so can result in unpredictable or reduced performance by your computer. (RAM disk uses random-access memory, or RAM, as if it were a hard disk.)

Protecting the information on a disk

When you have a valuable paper document like a birth certificate, you probably make an extra copy of it for safekeeping. Similarly, you should make copies of the documents you create on your computer. The extra copy is called a backup, and the process of making the copy is called backing up.

Once you have a backup, you’re protected from accidentally losing the information on your hard disk. In the unlikely event that something happens to your hard disk, you can easily get the information back.

Using Application Programs and Backing Up Disks

Making backup copies of your documents

Follow these tips for making backup copies of the documents on your computer:

m Regularly make copies of the documents you create. m You can back up files stored on your hard disk by copying them to

floppy disks.

m You can back up an entire floppy disk by copying it to another floppy disk

of the same capacity or larger, or by copying it to a hard disk.

m If a file is too large to fit onto a single floppy disk, you need to use a

commercial backup program to copy the file onto multiple floppy disks.

m You can use a commercial backup program to copy new and changed files

from a hard disk to another hard disk, to a tape drive, or to a series of floppy disks.

m If your computer is on a network, you may be able to back up files by

copying them to a shared disk on the network.

A helpful tip: A good way to remember which documents you have stored where is to print a copy of the items you’ve stored in a folder. For instructions on printing the contents of a folder, see the “Printing” topic of Macintosh Guide, available in the Guide (h) menu.

Restoring the information on your hard disk

Your computer’s hard disk comes with valuable information already stored on it, including system software and some application programs. If information on your hard disk becomes damaged or lost, you can restore it if you have a backup copy of the information. The Macintosh Performa CD: Performa Software contains copies of all the system software and application programs that came with your computer. See Chapter 7, “Reinstalling Your Computer’s Software,” for instructions on using the Macintosh Performa CD: Performa Software to reinstall software.

It is also helpful to keep a printed copy of the items in your System Folder. For instructions on printing the contents of a folder, see the “Printing” topic of Macintosh Guide, available in the Guide (h) menu.

Chapter 4

Using application programs designed for the PowerPC microprocessor

Your Macintosh is compatible with most application programs intended for use with Macintosh computers, but certain programs are designed especially for computers that have the PowerPC microprocessor. These programs are sometimes called “native” applications and they take best advantage of your computer’s speed.

Special memory requirements

Some native applications may be slightly larger than other programs and may take up more memory. If you find that you are running out of memory when you use one of these programs, you can use space on your computer’s hard disk as additional memory, which is called virtual memory. For instructions on how to use virtual memory, see “Increasing Memory Available to Run Applications” in the section “Working With Several Programs at a Time” earlier in this chapter and the “Memory” topic of Macintosh Guide, available in the Guide (h) menu.

You can also add more memory to your computer, as described in Chapter 8, “Installing Expansion Cards or Additional Memory.”

Using older Macintosh programs

If you experience problems using an older Macintosh program, it may be incompatible with your computer’s PowerPC microprocessor. You may be able to use your older program if you turn off Modern Memory Manager. To do this, pull down the Apple (K) menu, open the Control Panels submenu, and select the Memory control panel. Then turn off Modern Memory Manager.

Using Application Programs and Backing Up Disks

Read this chapter for information about

your computer’s built-in CD-ROM drive, if

your computer came with one.

Using the Built-in CD-ROM Drive

This chapter provides information on the optional internal CD-ROM drive (also called a CD-ROM player). Refer to Appendix A, “Health, Safety, and Maintenance Tips,” for information on the proper handling of CD-ROM discs.

With your internal CD-ROM (compact disc read-only memory) drive, you have access to large amounts of information. The CD-ROM drive can read the contents of CD-ROM discs, standard audio compact discs (CDs), and singlesession or multisession Photo CDs. However, you cannot use the drive to save information on CD-ROM discs. ROM stands for read-only memory, meaning that the drive cannot “write” information onto CD-ROM discs.

A wide selection of CD-ROM discs is available for entertainment, education, and business. A typical disc can hold over 650 megabytes (MB) of information—the equivalent of 270,000 pages of text, up to 8 hours of speech or music (depending on the sound quality), hundreds of high-resolution images, or any combination of text, sound, and graphics.

Inserting a CD-ROM disc

Follow these instructions to insert a CD-ROM disc into your CD-ROM drive. Then follow the instructions provided with your disc, as well as the instructions in this manual.

IMPORTANT

Some CD-ROM disc labels have artwork on them that can cause the disc to be slightly off-center when it rotates in the drive. This may make the computer vibrate. See the next section, “If Your CD-ROM Disc Vibrates in the CD-ROM Drive,” for more information.

1 Start up your Macintosh computer, if it’s not already on.

2Press the Open/Close button to open the tray of the CD-ROM drive.

Open/Close button

The tray opens.

3Place a CD-ROM disc in the tray, with the disc label facing up.

Make sure the disc is lying flat and centered in the tray.

If you are using a small (8 cm) disc, make sure the disc is centered within the inside ring on the tray.

Chapter 5

4Push the tray in, or press the Open/Close button, to close the tray.

In a few moments, an icon for the CD-ROM disc appears on your screen.

If your CD-ROM disc vibrates in the CD-ROM drive

Some CD-ROM disc labels have artwork that is noticeably thicker on one side than the other and can cause the disc’s weight to be slightly off-center. This uneven distribution of weight coupled with the high rotation speed of your CD-ROM drive can cause some discs to wobble in the drive and make your computer vibrate. Although this occurs infrequently, you should be aware of it in case it does. The vibration damages neither the CD-ROM disc nor the computer. If you can feel or hear that the CD-ROM disc is vibrating in the computer, you don’t need to do anything special; continue to use the CD-ROM disc as you normally would.

Note: If you use a CD-ROM disc with a removable (sticky) label, remove the label before inserting the disc.

Using the Built-in CD-ROM Drive

Ejecting a CD-ROM disc

Follow these instructions to open the tray and eject a CD-ROM disc from your computer. If you have problems ejecting a CD-ROM disc, see “Problems Using the CD-ROM Drive” in the section, “Solutions to CD-ROM Problems” in Chapter 6.

IMPORTANT

You may not be able to eject a disc if it is being shared. To turn off file sharing, use the Sharing Setup control panel.

1 Open the tray.

There are several ways to open the tray of your CD-ROM drive.

If a CD-ROM disc icon appears on your screen:

m Select the disc icon on your screen and drag it to the Trash. (You won’t lose

information on the CD-ROM disc by dragging its icon to the Trash.)

IMPORTANT

Don’t select the disc icon and then choose Eject Disk from the Special menu. If you do this, the computer keeps the CD-ROM disc in its memory and continually asks you to reinsert it.

m Click the disc icon, then choose the Put Away command in the File menu. m If the AppleCD Audio Player window is active, choose Eject CD from the

File menu, or simultaneously press the x and E keys. (AppleCD Audio Player is a program that allows you to control your CD-ROM player and is available in the Apple [K] menu.)

If no CD-ROM disc icon appears on your screen:

m Press the Open/Close button for your CD-ROM drive.

2 Take the CD-ROM disc out of the tray.

Store your disc in a safe place, away from heat, dust, and moisture.

3Push the tray in, or press the Open/Close button, to close the tray.

To avoid possible damage to the tray and the CD-ROM drive, keep the tray closed when you are not using it.

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Using the CD-ROM discs that came with your computer

Some of the CD-ROM discs that came with your computer—and some CD-ROM discs in general—require you to copy one or several items from the disc to your hard disk before you can view them. Other CD-ROM discs let you view their content directly from the disc itself. If a CD-ROM disc requires you to copy some items to your hard disk, a message tells you so when you try to open a program on it.

IMPORTANT

the CD-ROM disc’s icon to your hard disk.) Copying the CD-ROM disc itself will take up too much memory on your hard disk. If you get a message telling you to copy or install certain items from the CD-ROM disc to your hard disk, double-click the CD-ROM icon to open it and copy only those items to your hard disk. Look for any “Read Me” or “information” files on the CD-ROM disc for instructions.

Never copy an entire CD-ROM disc to your hard disk. (Don’t drag

Types of compact discs you can use

Not all CD-ROM discs store information in the same way. A disc stores and displays information according to a particular file format. Your computer’s system software must understand the file format in order to use the contents of the disc.

Standard file formats

You can use CD-ROM discs with these standard file formats:

m HFS (Hierarchical File System)—the standard format used by the Macintosh m ISO 9660—the International Standards Organization’s file format for

CD-ROM discs (This format has been adopted by many CD manufacturers to make their discs compatible with a variety of computers. It is also the format that allows you to use Photo CDs in your CD-ROM drive.)

m The High Sierra format, a predecessor of the ISO 9660 format m Photo CDs m Audio CDs

The software that lets you use discs with these file formats is already installed on your computer.

Using the Built-in CD-ROM Drive

Other CD-ROM formats

Your CD-ROM drive also works with file formats other than the ones listed above (for example, CD-ROM XA) if you install the appropriate software. To find out about the availability of Macintosh software for additional file formats, contact the publisher of a particular disc.

Audio CDs

Your CD-ROM drive can play audio CDs and audio tracks on CD-ROM discs using your computer’s built-in speaker. You can also attach headphones or speakers to your computer for stereo sound. For further information, see the “CD-ROM Discs” topic of Macintosh Guide, available in the Guide (h) menu.

Photo CDs

With your CD-ROM drive, you can use QuickTime to open digitized images stored on Photo CDs.

For more information on Photo CDs, see the “CD-ROM Discs” topic of Macintosh Guide, available in the Guide (h) menu.

Playing audio CDs

Chapter 5

With your CD-ROM drive and your computer’s built-in speaker, you can play audio compact discs (CDs) or audio tracks on CD-ROM discs. You can also attach headphones or speakers to the computer to listen to audio tracks. See Chapter 3 for information on connecting sound equipment to your computer.

To start, stop, and otherwise control audio discs, use the AppleCD Audio Player program, available in the Apple (K) menu. Your audio CD software will only play tracks that contain audio information. With the AppleCD Audio Player program, you can listen to an audio CD or audio tracks while doing other work on your computer. For more information, see the “CD-ROM Discs” topic of Macintosh Guide, available in the Guide (h) menu.

Working with Photo CDs

You can use your CD-ROM drive to open Photo CD images stored on Photo CDs. A Photo CD image is a digitized version of a standard photograph that you can open and view on your computer screen.

You can do many things with the images on your Photo CDs:

m Open and view the images individually. m View the images in a series, as you would view a slide presentation. m Copy and save the images, print them, paste them into word-processing

documents or other documents that accept graphics, and edit them with a graphics application program.

Photo CD images are an excellent source of graphics for desktop publishing, multimedia presentations, business documents, and professional-quality graphic design. For more information on working with Photo CD images, see the “CD-ROM Discs” topic of Macintosh Guide, available in the Guide (h) menu.

Using the Built-in CD-ROM Drive

Obtaining Photo CDs

Your own photographs can be recorded as Photo CD images on a Photo CD. To obtain a Photo CD of your own photographs, take your standard 35-mm film to a photofinisher who has a Photo CD system. The photofinisher develops your film, digitizes the photographs, and gives you back a Photo CD containing your images. A single Photo CD can hold approximately one hundred images.

If your Photo CD isn’t full, you can take it back to the photofinisher and have more photos added until the disc is full. Such discs are called multisession discs because they contain images added after the first session. Your CD-ROM drive can read both single-session and multisession Photo CDs. (Other CD-ROM drives can read only single-session discs and are unable to read the additional images placed on a multisession disc.)

Before viewing the contents of a Photo CD

Normally, you open Photo CD images with the SimpleText program that came with your computer. If you wish, you can use a graphics or image-editing program instead of SimpleText. For instructions, see the “CD-ROM Discs” topic of Macintosh Guide, available in the Guide (h) menu. If you use SimpleText to view high-resolution images, you should increase the amount of memory that SimpleText uses. For more information on memory, see the “Memory” topic of Macintosh Guide, available in the Guide (h) menu.

A note about resolution

When a Photo CD image is created, it’s recorded at five different levels of resolution. The higher the resolution, the more information is recorded about the image, and the sharper the image appears when displayed or printed at larger sizes. However, high-resolution images take up a lot of memory—up to 18 MB of data for one photograph—which affects file size, as well as the amount of time it takes to display or print an image.

It’s best to work with a resolution appropriate for your monitor or printer. Some monitors and printers cannot display or print very highresolution images.

Chapter 5

For most work, a resolution of 768 x 512 pixels or smaller is suitable. For detailed work or very high-quality reproductions, you may want to use a higher resolution.

Make sure to open high-resolution images with application programs designed to handle large image files. SimpleText cannot open very large files.

Sharing a CD-ROM disc over a network

You can share a CD-ROM disc using the file-sharing feature of System 7.5. If the disc has audio portions, you will be able to hear the audio yourself, but other people on the network will not. Likewise, you cannot hear the audio portions of discs you access over a network.

For further information about file sharing in System 7.5, see the “Sharing Files” topic of Macintosh Guide, available in the Guide (h) menu.

Using the Built-in CD-ROM Drive

Consult this chapter if you experience

problems using your computer.

Tr oubleshooting

When you have questions

If you want to know how to do a particular task with your computer, refer to Macintosh Guide in the Guide (h) menu. For instructions on using Macintosh Guide, see Chapter 2 of this manual.

If you have trouble

While you’re using your computer, you may occasionally see a bomb icon or an error message, or the pointer (8) may “freeze” on the screen. If you have trouble with your computer, take a few minutes to read the information in this chapter. If your problem is related to a particular procedure, also look for information on that procedure in Macintosh Guide, available in the Guide (h) menu. For additional troubleshooting information and a list of common questions relating to your system software, see the “Troubleshooting” topic of Macintosh Guide.

If you are unable to access Macintosh Guide (for example, if your screen is “frozen”), refer to this chapter to see if you can resolve the problem.

WARNING

If you have a problem with your computer and nothing presented in this chapter solves it, consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance. If you attempt to repair the computer yourself, any damage you may cause will not be covered by the limited warranty. Contact an Appleauthorized dealer or service provider for additional information about this or any other warranty question.

Take your time

When you see an error message, you don’t have to take action immediately. The message stays on the screen until you click the OK (or Restart) button or turn off the Macintosh.

To help diagnose and correct the problem, follow the suggestions in this subsection. Gather as much information on the situation as you can. Then follow the instructions in the next subsection, “Start Over by Restarting Your Computer.”

m Make a note of exactly what you were doing when the problem occurred.

Write down the message on the screen and its ID number (if any). List the programs you were using and the names of any items you know have been added to the System Folder since the system software was installed. This information will help a service person diagnose the problem. (It is helpful to keep a printed copy of the items in your System Folder. For instructions on printing the contents of a folder, see the “Printing” topic of Macintosh Guide, available in the Guide [h] menu.)

m Check the screen for any clues. Is a menu selected? What programs and

document icons are open? Note anything else that seems relevant.

m If you were typing text and were not able to save it before the problem

occurred, you can write down the parts of the text still visible on the screen so that some of your work will be easy to replace.

m Ask other Macintosh users about the problem you’re having; they may have

a solution for it.

Chapter 6

If you need repair service, consult the service and support information that came with your computer for instructions on how to contact an Appleauthorized service provider or Apple for assistance.

If you know the problem is with a program not published by Apple, call the program’s publisher. Click the Phone Numbers button in the Service/Support area of the Launcher to get a software publisher’s phone number (if you’re screen isn’t currently “frozen”).

Start over by restarting your computer

Often you can eliminate a problem simply by clearing the computer’s memory and starting over.

If you can, save any open documents before restarting your Macintosh. If your system is frozen and does not respond to anything you do, or if you have a “bomb” message on the screen, saving may not be possible. You can try pressing x-Option-Esc to quit the program in use when the problem occurred; if this works, you can then save the documents open in other programs before restarting. Restart the computer immediately after you save your documents—quitting a program using x-Option-Esc may leave corrupted data in the computer’s memory. This corrupted data is erased when you restart the computer.

Note: Use this key combination to force a program to quit only when you can’ t choose Quit from the File menu.

To restart your Macintosh, try the following steps:

1If you can, choose Restart from the Special menu or from the dialog box that’s on screen.

Dialog boxes contain messages from the computer. If something goes wrong, a message may appear on the screen asking you to restart.

2If you can’t choose Restart, press the Power key (marked with a

) on the keyboard.

Click Restart in the dialog box that appears.

Troubleshooting

3If the Power key doesn’t work, hold down the

Power key (π).

and Control keys while you press the

This key combination restarts the computer. (Use this key combination only when you can’t choose Restart from the Special menu or restart the computer using the Power key.)

4If your computer still doesn’t restart, press the standby power button (

the computer to turn it off, wait at least 10 seconds, and turn it on again.

) on the back of

If you suspect that the problem is with other equipment, such as a printer or an external hard disk that’s attached to your computer, turn that equipment off for 10 seconds or longer, then turn it on again and restart the Macintosh.

Rebuild your desktop

A process known as “rebuilding the desktop” helps your Macintosh keep track of data on your startup disks. (Although the hard disk in your computer is usually the startup disk, you can start up from any other disk that has system software installed.) It’s a good idea to rebuild your desktop once a month or so.

Rebuilding your desktop can solve a number of problems. For example, when application documents are no longer represented by application-specific icons (and are instead represented by generic icons on the desktop), rebuilding the desktop fixes the problem.

Some extensions may interfere with rebuilding your desktop. To prevent problems, you’ll need to turn off all extensions except Macintosh Easy Open before you rebuild your desktop. When you finish rebuilding the desktop, turn the extensions you normally use back on.

Chapter 6

To rebuild the desktop of a startup disk, follow these steps:

1 Open the Extensions Manager control panel by choosing Extensions Manager from the

Control Panels submenu of the Apple (

2From the Sets pop-up menu, choose Save Set.

) menu.

3 In the Save Set dialog box, type a name for your currently selected extensions (for

example, “My Extensions”) and click OK. The name of your set is added to the Sets pop-up menu.

This saves your current set of extensions.

4Choose All Off from the Sets pop-up menu to turn off all extensions.

5 Turn on Macintosh Easy Open by clicking it in the list so that a checkmark appears

beside it.

You can find Macintosh Easy Open by scrolling down the list of extensions. Macintosh Easy Open appears under the heading “Control Panels.”

6 Restart your computer while holding down the Command (

) and Option keys.

Hold down the x and Option keys until you see the dialog box that asks if you’ re sure you want to rebuild your desktop file. When the dialog box appears, you can release the keys.

7 Click OK.

The computer rebuilds the desktop. This can take several minutes.

IMPORTANT

Do not stop the desktop-rebuilding process. Doing so could

damage your system files.

8 Open the Extensions Manager control panel by choosing Control Panels from the

Apple (K) menu. When the Control Panels window appears, double-click the Extensions Manager icon.

9From the Sets pop-up menu, choose the name you gave your set of extensions in step 3.

This turns your original set of extensions back on.

10 Restart your computer to activate the extensions.

Troubleshooting

Solutions to common problems with your computer

This section contains descriptions of problems you might experience with your computer. Some problems may be caused by your CD-ROM drive, so if you don’t find your problem included here, be sure to check the section “Solutions to CD-ROM Problems” later in this chapter.

The computer is turned on but the screen is dark.

One of the following is probably the cause: m You have a screen saver program that darkens the screen when the

computer has not been used for a certain period of time.

Press a key or move the mouse to turn off the screen saver.

m Your computer has gone to sleep due to inactivity. “Wake it up” by pressing

the Power key (marked with a π) on the keyboard.

m The monitor’s brightness control (¸) is not adjusted properly.

Check the monitor’s brightness control and turn it up if necessary.

m The Macintosh or the monitor is not getting power.

Check that the computer’s power cord is firmly connected to the computer and plugged into a grounded electrical outlet, and that the outlet has power. Check that the monitor is plugged in and turned on, and that the monitor cable is firmly connected to both the computer and the monitor.

Chapter 6

If you are displaying video from your computer on a television screen, it is normal for your computer monitor to be dark.

The computer’s clock keeps time inaccurately.

If your clock begins to keep time inaccurately, have an Apple-authorized service provider replace the battery. Consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance.

WARNING

Do not attempt to replace the clock battery yourself. If the clock begins to lose accuracy, see your Apple-authorized dealer or service provider for a battery replacement.

You inadvertently delete a program from your computer’s hard disk.

m You can replace any of the software that came with your computer by

dragging it from the Macintosh Performa CD: Performa Software to your hard disk. See the section “Copying Files From the Performa Software CD-ROM Disc to Your Hard Disk” in Chapter 7.

When you start up, a disk icon with a blinking question mark appears in the middle of the screen and stays there for longer than 15 seconds.

This icon indicates that your Macintosh cannot find the system software it needs to start up. One of the following is probably the cause:

m Your computer may be having a problem recognizing external SCSI (Small

Computer System Interface) equipment, such as hard disks, CD-ROM drives, and scanners that you may have connected.

Shut down your computer, turn off all external SCSI equipment, and disconnect the first SCSI device in the chain from your computer’s SCSI port (marked with the g icon). Then restart the computer. If the computer starts up after you disconnect your SCSI equipment, refer both to the manuals that came with the equipment and Chapter 3 of this manual, which has information on the proper way to connect SCSI equipment and assign SCSI ID numbers.

If you have a printer connected to your computer’s SCSI port, make sure your printer is connected properly. Most printers connect to the printer port, not the SCSI port. Check the manuals that came with your printer for information on how to connect it properly.

Troubleshooting

m System software is not installed on the startup hard disk, the system

software is damaged, or the hard disk is not working properly.

Start up your computer using the Macintosh Performa CD: Performa Software. Do this by inserting the CD-ROM disc into the CD-ROM drive and holding down the C key while you restart the computer. (See the section “Starting Up From the Macintosh Performa CD: Performa Software” later in this chapter if you need more help.) Then follow the instructions in “Repairing a Damaged Disk” later in this chapter to test your startup hard disk and repair any damage.

If repairing the disk doesn’t help, follow the instructions in Chapter 7, “Reinstalling Your Computer’s Software,” to reinstall system software on your startup hard disk.

A disk icon with an X appears in the middle of the screen and a floppy disk is ejected from the disk drive.

This icon indicates that the floppy disk you tried to start up from is not a startup disk. (When you turn on your computer, it looks first in the floppy disk drive for a disk containing system software. If the disk in the drive does not contain system software, the computer ejects the disk and looks on its internal hard disk for system software.)

Wa it a few seconds. The computer should start up from its internal hard disk. Make sure you insert floppy disks only after the computer has begun starting up.

Chapter 6

A “sad Macintosh” icon appears and the computer won’t start up.

This icon indicates that your Macintosh cannot start up because of a problem with the system software or the computer hardware.

Eject any floppy disks by turning off the computer and then holding down the mouse button while you turn the computer on again. Try starting up with the Macintosh Performa CD: Performa Software. Do this by inserting the CD-ROM disc into the CD-ROM drive and holding down the C key while you restart the computer. (See the section “Starting Up From the Macintosh Performa CD: Performa Software” later in this chapter if you need more help.) If the “sad Macintosh” icon appears again, consult the service and support information that came with your computer for information on contacting an Appleauthorized service provider or Apple for assistance.

The hard disk icon does not appear on the desktop.

If you don’t see a hard disk icon on the desktop, try the following: m Use the Drive Setup program to make the disk available. Drive Setup is on

the Macintosh Performa CD: Performa Software that came with your computer. For instructions on using Drive Setup, follow the instructions in “Checking for Damage on Your Hard Disk” in the section “Repairing a Damaged Disk” later in this chapter.

m If the hard disk is internal, shut down your computer, wait at least 10

seconds, and then turn it on again.

m If the hard disk is external, make sure that it is turned on and that its cable

is connected firmly; then restart the Macintosh.

Troubleshooting

m Check the ID numbers of all SCSI equipment (anything connected to the

SCSI port [g]) connected to your computer. Each SCSI device must have its own unique ID number. If your computer came with the optional CD-ROM drive installed, it has SCSI ID number 3, and the computer itself has SCSI ID number 7. Therefore, any SCSI equipment you connect should not use ID numbers 3 or 7. See the manuals that came with your SCSI equipment, in conjunction with Chapter 3 in this manual, for information on setting SCSI ID numbers.

m If the hard disk is your startup disk, start your computer with the Macintosh

Performa CD: Performa Software. Do this by inserting the CD-ROM disc

into the CD-ROM drive and holding down the C key while you restart the computer. (See the section “Starting Up From the Macintosh Performa CD: Performa Software” later in this chapter if you need more help.) Then follow the instructions in “Repairing a Damaged Disk” later in this chapter to test your startup hard disk and repair any damage.

If repairing the disk doesn’t help, follow the instructions in Chapter 7, “Reinstalling Your Computer’s Software,” to reinstall system software on your startup hard disk.

Icons do not appear correctly on your screen.

You need to rebuild the desktop—a process that helps your Macintosh keep track of files and folders on your hard disk. For instructions, see “Rebuild Your Desktop” in the section “If You Have Trouble” earlier in this chapter.

If icons do not appear correctly after you rebuild the desktop, try rebuilding a second time.

Your Macintosh can’t read a floppy disk.

If you see a message that a floppy disk is unreadable, try one of the following: m If the disk has never been used, you may simply need to initialize it—that

is, prepare it for use. For instructions, see the “Disks” topic of Macintosh Guide, available in the Guide (h) menu.

m The disk may be damaged. See “Repairing a Damaged Disk” later in this

chapter for information on testing and repairing disks.

Chapter 6

m The disk may have been formatted for use on another kind of computer.

You may be able to use a program that lets you work with such disks on your Macintosh.

If you are trying unsuccessfully to use a DOS floppy disk, consider the following:

m When formatting floppy disks on a DOS computer for use in a Macintosh,

you need to format standard double-sided disks as 720K disks and highdensity disks as 1440K disks. Double-sided disks formatted in 1440K format and high-density disks formatted in 720K format may not work in a Macintosh.

If you think your DOS floppy disk might have a format that doesn’t work in a Macintosh, use a DOS computer to copy the contents of the disk onto a properly formatted disk.

m Make sure the PC Exchange control panel is in the Control Panels folder

(in the Apple [K] menu) and that it is enabled. To enable PC Exchange, open the Extensions Manager control panel and click the PC Exchange item (under the Control Panels heading) to make a checkmark appear. Then restart your computer.

Your computer starts up and you see large folder-shaped areas containing labeled pictorial buttons, instead of the usual Macintosh desktop.

m Your computer may have started up from a CD-ROM disc containing

At Ease, an alternative to the Macintosh desktop. You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual.

To return to the Macintosh desktop, choose Shut Down from the Special menu. After your computer has shut down, restart it and then immediately press the Open/Close button of your CD-ROM drive to open the tray. Remove the CD-ROM disc and gently close the tray. Your computer finishes starting up.

Note: To avoid having the computer start up from a CD-ROM disc, remember to remove any disc in the drive before you shut down your computer.

Troubleshooting

You can’t eject a floppy disk.

If you can’t eject a floppy disk in the usual way, by selecting the disk’s icon and choosing Eject Disk from the Special menu or by dragging the disk’s icon to the trash, try the following in order:

m Hold down the x and Shift keys and press the number 1 key on

your keyboard.

m Turn off the computer. If the disk isn’t ejected, then hold down the button

on your mouse or other pointing device while you turn the computer on again.

m Locate the small hole near the disk drive’s opening, and carefully insert the

end of a large straightened paper clip into it. Push gently until the disk is ejected. Do not use excessive force.

If none of these solutions works, take the computer or disk drive to your Apple-authorized service provider to have the disk removed.

Chapter 6

You can’t start an application program or it quits unexpectedly. Or, when you try to open a program, you see a message that not enough memory is available.

One of the following is probably the cause: m The Macintosh ran out of memory.

Quit the programs that you have open and then open the program you want to use, or restart your Macintosh.

Use the Memory control panel to turn on virtual memory. For more information on virtual memory, see both “Increasing Memory Available to Run Applications” in the section “Working With Several Programs at a Time” in Chapter 4 and the “Memory” topic of Macintosh Guide, available in the Guide (h) menu.

m The program needs more memory.

Use the program’s Info window to give it more memory. (Select the program’s icon and choose Get Info from the File menu.) For more information on increasing a program’s memory, see the “Memory” topic of Macintosh Guide, available in the Guide (h) menu.

m Sometimes incompatible system extensions or control panels can cause

software problems. Restart while holding down the Shift key to temporarily turn off all system extensions.

If your program works normally after you do this, use the Extensions Manager control panel (in the Control Panels folder in the Apple [K] menu) to turn on individual extensions and control panels. Restart after you turn on each extension. This procedure should identify incompatible extensions and control panels. (If you just added new software to your computer, its system extension is the most probable cause of the problem.) For detailed instructions, see the information about managing system extensions in the “Customizing Your Computer” topic of Macintosh Guide, available in the Guide (h) menu.

If your program performs better when a particular extension or control panel is turned off, contact the software’s manufacturer for information or an upgrade.

Troubleshooting

A dialog box with a bomb appears.

There is a software problem. m Write down what you were doing when the message appeared, and write

down the text of the message.

m Restart your Macintosh. (See “Start Over by Restarting Your Computer” in

the section “If You Have Trouble” earlier in this chapter.) Most software problems are temporary, and restarting usually corrects the problem.

m If the problem recurs, check the startup disk and application program you

were using when the dialog box appeared. Make sure that all programs, desk accessories, and system extensions you’re using are compatible with the system software (as described in the next paragraph). Reinstalling the system software may correct the problem. See Chapter 7, “Reinstalling Your Computer’s Software.”

m Sometimes incompatible system extensions or control panels can cause

system software problems. Restart while holding down the Shift key; this temporarily turns off all system extensions. If your computer works normally after you do this, use the Extensions Manager control panel (in the Control Panels folder in the Apple [K] menu) to turn on extensions and control panels one at a time. Restart after you turn on each extension. This procedure should identify incompatible extensions and control panels. (If you just added new software to your computer, its system extension is the most probable cause of the problem.) For detailed instructions, see the information about managing system extensions in the “Customizing Your Computer” topic of Macintosh Guide, available in the Guide (h) menu.

If your computer performs better when a particular extension or control panel is turned off, contact the software’s manufacturer for information or an upgrade.

Chapter 6

m If the problem recurs, you may need to reinstall system software. See

Chapter 7, “Reinstalling Your Computer’s Software,” for instructions.

m If the bomb only occurs in one application program, try reinstalling the

program from the original disks. If reinstalling doesn’t solve the problem, contact the manufacturer of the program.

The pointer (8) doesn’t move when you move the mouse.

One of the following situations is probably the cause. m There is a software problem. Try the following:

Press x-Option-Esc to quit the application program in use when the problem occurred. If this works, you can save the documents open in other programs before restarting.

Restart your Macintosh. For instructions, see “Start Over by Restarting Your Computer” in the section “If You Have Trouble” earlier in this chapter.

m Follow the suggestions in the previous entry, “A Dialog Box With a

Bomb Appears.”

m The mouse or keyboard is not connected properly.

Tur n off the computer by pressing the Power key (π) and then press return to choose Shut Down. If that doesn’t work, press the standby power button (®) on the back of the computer. With the computer off, check that the mouse and keyboard cables are connected properly. Then restart the computer.

IMPORTANT

Do not connect or disconnect the mouse while the computer is

turned on. You may damage your computer.

m Signals from the mouse are not reaching the computer, either because the

mouse needs cleaning or because there is something wrong with it.

Clean the mouse according to the instructions in Appendix A.

If you have another mouse or pointing device, try connecting and using it. (Turn the computer off before connecting it.) If the new device works, there is probably something wrong with the mouse you replaced.

If none of these procedures solves the problem, consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance.

Troubleshooting

Typing on the keyboard produces nothing on the screen.

One of the following is probably the cause: m You haven’t selected any text or set the insertion point (i).

Make sure the program you want to type in is the active program. Then place the pointer (8

) in the active window and click to set an insertion point

(i) or drag to select text (if you want to replace the text with your typing).

m If the computer beeps every time you press a key, Easy Access is probably

turned on. Open the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu. Click the checkmark next to Easy Access to remove the checkmark and to turn it off. Then restart your computer.

m The keyboard is not connected properly.

Turn off the computer by pressing the standby power button (®) on the back of the computer. With the computer off, check that the keyboard cable is connected properly at both ends.

m Some system software features are turned on that affect the way the

keyboard works. Open Easy Access from the control panels listed under the Apple (K)

menu and turn off Sticky Keys, Slow Keys, and Mouse Keys.

m There is a software problem.

Restart your Macintosh. For instructions, see “Start Over by Restarting Your Computer” in the section “If You Have Trouble” earlier in this chapter.

Chapter 6

Check the startup disk and application program you were using when the problem occurred. To check that the programs and the system extensions you’re using are compatible with the system software, restart while holding down the Shift key; this temporarily turns off all system extensions. If your computer works normally after you do this, use the Extensions Manager control panel to turn on extensions and control panels one at a time. Restart after you turn on each extension. This procedure should identify incompatible extensions and control panels that may be causing the problem. (If you just added new software to your computer, its system extension is the most probable cause of the problem.) For detailed instructions, see the information about managing system extensions in the “Customizing Your Computer” topic of Macintosh Guide, available in the Guide (h) menu.

If the problem recurs, you may need to reinstall system software. See Chapter 7, “Reinstalling Your Computer’s Software,” for instructions.

m The keyboard is damaged.

If you have access to another keyboard, try using it instead. (Turn the computer off before connecting it.) If the new keyboard works, there is probably something wrong with the one you replaced.

Troubleshooting

You can’t open a document, or you see a message that an application program can’t be found.

m Some documents can be opened by more than one application program.

Try starting a program that you think might be able to open the document; then choose Open from the program’s File menu to open the document.

m Purchase and install the correct software to use the document, or find out

if the creator of the document can convert it to a form that one of your programs can use.

m Don’t try to open the files in your System Folder. Most of the files in your

System Folder are used by your computer for internal purposes and are not intended to be opened.

m Rebuild your desktop. Follow the instructions in “Rebuild Your Desktop” in

the section “If You Have Trouble,” earlier in this chapter.

m If the document is from a DOS computer, use the PC Exchange control

panel (in the Control Panels folder in the Apple [K] menu) to specify which Macintosh program will open the document. For information about working with DOS documents on your Macintosh, see the information about DOS in Macintosh Guide, available in the Guide (h) menu.

Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.

m Your computer may be trying to start up from the CD-ROM disc. Press the

Open/Close button of your CD-ROM drive to open the tray, and remove the CD-ROM disc. Close the tray, then restart your computer.

You experience problems using a document from a DOS or Windows computer.

If you can’t open a DOS document using a Macintosh program, try the following:

m Open the document from within the program by choosing Open in the

program’s File menu.

m Use the PC Exchange control panel (in the Control Panels folder in

the Apple [K] menu) to specify which Macintosh program will open the document.

Chapter 6

If a DOS document is displayed incorrectly, or you see strange codes or characters in the document, try one of the following:

m Your application program may have special procedures for opening and

saving documents with different file formats. See the information that came with your program, or call the program’s publisher.

m Try opening the document in another program.

Note: Some characters that can be displayed on the Macintosh are not accurately displayed on DOS computers.

For more information about working with DOS documents on your Macintosh, see the information about using DOS in Macintosh Guide, available in the Guide (h) menu.

You see a message that your application program can’t be opened because a file can’t be found.

Macintosh programs designed specifically for the PowerPC microprocessor (also called “native” applications) use special files called “shared libraries.” Any necessary shared libraries should be installed automatically when you install these special Macintosh programs.

Follow the directions that came with your program to reinstall it. If the shared library is still missing, contact the software program’s manufacturer for assistance.

You experience problems using an older Macintosh program.

Some older Macintosh programs are not completely compatible with Macintosh computers that have the PowerPC microprocessor.

m Open the Memory control panel (in the Control Panels folder in the

Apple [K] menu) and turn off Modern Memory Manager.

m If that doesn’t work, contact the program’s publisher to see if an upgrade

is available.

You’re listening through headphones, and the sound is odd.

You may have 3D Sur round Sound enabled. 3D Surround Sound doesn’t always work properly through headphones. To disable 3D Surround Sound, open the Monitors & Sound control panel, which can be found in the Apple (K) menu, and click the Sound icon. Then click the checkbox to remove the checkmark next to

“Enabled.”

Troubleshooting

You can’t record sound using an external microphone or the microphone built in to your monitor.

m Any time you want to record sound, you need to make sure your sound

input source is set to “External Microphone.” Open the Monitors & Sound control panel in the Apple (K) menu, click the Sound icon, and choose “External Microphone” from the Sound Input pop-up menu.

m If you’re using your monitor’s built-in microphone to record, use the

Monitors & Sound control panel to make the monitor’s speakers mute. In the same control panel, make sure that the sound input is set to the monitor’s built-in microphone.

For additional help, see the “Sound” topic of Macintosh Guide, available in the Guide (h)menu in the upper-right corner of your screen.

You can’t quit (get out of) one of the programs you opened in the Launcher.

Some programs in the Learning section of the Launcher (when you press the Learning category button) are self-running demonstrations. If you can’t get out of one of the programs or demonstrations, try the following:

m Look again to see if you can find a quit button or other quitting option. m Hold down the x key on your keyboard, and then, while keeping this key

held down, press the period key.

Chapter 6

m While holding down the x key on your keyboard, press the letter Q. m Press the Power key (marked with a π) on your keyboard to shut down. m Restart your computer by holding down the x and Control keys while you

press the Power key (marked with a π).

Your screen displays a right-angle bracket prompt (

Your computer has tried to launch a “debugging” application, but could not find one on your hard disk. Debugging applications are programs that software developers use to locate and fix problems in computer code. If you do not have a debugging application installed, your screen displays a right-angle bracket prompt (>). To return to the desktop, type G and then press Return.

Solutions to CD-ROM problems

Problems using the CD-ROM drive

The CD-ROM drive icon does not appear on the screen.

m If you have SCSI devices (anything connected to the SCSI port [g])

attached to your computer, make sure that each device has a unique SCSI ID number (your CD-ROM drive has SCSI ID 3). Refer to the documentation that came with your SCSI devices if you need to reset SCSI ID numbers.

m If you reinstalled the CD-ROM software, make sure to restart your

computer afterward.

m Make sure that the Apple CD-ROM extension is turned on in the

Extensions Manager control panel. Open the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu. Click to put a checkmark next to “Apple CD-ROM.” Then restart your computer.

m If you installed a CD-ROM drive after you bought your computer, make

sure the CD-ROM software that came with the drive is installed. See the manual that came with the CD-ROM drive for software installation instructions. (The CD-ROM software is already installed on Macintosh computers that come with CD-ROM drives.)

The computer keeps asking you to reinsert a CD-ROM disc after you’ve ejected it.

m You may be running an application program from the CD-ROM disc, or an

application program from the CD-ROM disc is still open and “looking for” the disc. Go to the Application menu in the upper-right corner of your screen and make sure that the Finder is the only application listed. If not, select one of the other application programs and then choose Quit from the File menu. Do this for any other applications listed in the Application menu. When you have quit all open application programs, eject the CDROM disc by selecting its icon and choosing Put Away from the File menu or by dragging the CD-ROM disc’s icon to the Trash. (You won’t lose information on the CD-ROM disc by dragging its icon to the trash.)

Troubleshooting

m You may not have properly ejected the CD-ROM disc. The right way to

eject a CD-ROM disc is either to select the CD-ROM disc and choose Put Away from the File menu or to drag the CD-ROM disc’s icon to the trash. If you select the CD-ROM disc and choose Eject Disk from the Special menu, the computer keeps the CD-ROM disc in its memory and continually asks you to reinsert it. Reinsert the CD-ROM disc, then drag its icon to the trash. (You won’t lose information on the CD-ROM disc by dragging its icon to the trash.)

Your computer starts up and you see large folder-shaped areas, containing labeled pictorial buttons, instead of the usual Macintosh desktop.

m Your computer may have started up from a CD-ROM disc containing

At Ease, an alternative to the Macintosh desktop. You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual.

Note: To avoid having the computer start up from a CD-ROM disc, remember to remove any disc from the drive before you shut down your computer.

The tray of your CD-ROM drive won’t open.

If a CD-ROM disc icon appears on your screen:

m Drag the disc icon to the Trash, or select it and choose Put Away from the

File menu. (Note: You won’t lose information on the CD-ROM disc by dragging its icon to the Trash. Don’t select the disc icon and then choose Eject Disk from the Special menu.)

If the AppleCD Audio Player is active, choose Eject CD from the File menu or click the eject button in the AppleCD Audio Player controller.

If you see a message that a disc can’t be put away because it is being shared, turn off file sharing in the Sharing Setup control panel in the Apple (K) menu; then try again to put away the disc.

Chapter 6

If no CD-ROM disc icon appears on your screen:

m Press the Open/Close button of your CD-ROM drive. m The signal to open the tray may not be reaching the computer. Turn off

your computer, and then do the following: Locate the small pinhole to the lower right of the CD-ROM tray opening, insert the end of a large straightened paper clip firmly and horizontally into the pinhole, push gently until the tray is released, and then carefully pull the tray open. Do not force the tray open; wait until the paper clip has dislodged it or you may break the front of the tray.

WARNING

Tu rn off your computer before you attempt to eject the tray

using a paper clip. If you don’t, you may damage the CD-ROM drive.

If neither of these suggestions works, your CD-ROM drive may be damaged. Contact an Apple-authorized service provider or Apple for further assistance.

Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.

m Your computer may be trying to start up from the CD-ROM disc. Press the

Open/Close button of your CD-ROM drive to open the tray, and remove the CD-ROM disc. Close the tray, then restart your computer.

Your CD-ROM disc is vibrating in the CD-ROM drive.

m Some CD-ROM disc labels have artwork that is noticeably thicker on one

side than the other and can cause the disc’s weight to be slightly off-center. This uneven distribution of weight coupled with the high rotation speed of your CD-ROM drive can cause some discs to wobble in the drive and make your computer vibrate. The vibration damages neither the CD-ROM disc nor the computer and affects very few CD-ROM discs. If you can feel or hear that the CD-ROM disc is vibrating in the computer, you don’t need to do anything special; continue to use the CD-ROM disc as you normally would.

Note: If you use a CD-ROM disc with a removable (sticky) label, remove the label before inserting the disc.

Troubleshooting

Problems using CD-ROM discs

You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop.

m Make sure that the disc label is facing up and the disc is centered in the

tray. If you are using a small (8 cm) disc, make sure your computer is as level as possible and the disc is centered within the inside ring on the tray.

m Make sure the tray is closed all the way. m Try restarting your computer. m Try starting your computer from the Macintosh Performa CD: Performa

Software while holding down the C key. (See the section “Starting Up From the Macintosh Performa CD: Performa Software” later in this chapter.) If only the hard disk icon appears on the desktop, then there may be a hardware problem with your CD-ROM drive. If the CD-ROM disc icon appears above the hard disk icon, reinstall your CD-ROM software. The easiest way to do this is by reinstalling your system software, following the instructions in Chapter 7, “Reinstalling Your Computer’s Software.”

CD-ROM software is already installed on Macintosh computers that come with CD-ROM drives. You can reinstall it by reinstalling your system software, following the instructions in Chapter 7, “Reinstalling Your Computer’s Software.”

m Make sure that the Apple CD-ROM extension is turned on in the

Extensions Manager control panel. Open the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu. Click to put a checkmark next to “Apple CD-ROM;” then restart your computer.

m If you installed the CD-ROM drive after you bought your computer, make

sure the CD-ROM software that came with it is installed. Refer to the documentation that came with the CD-ROM drive. (The CD-ROM software is already installed on Macintosh computers that come with CD-ROM drives.)

Chapter 6

Your computer displays the message “This is not a Macintosh disk: Do you want to initialize it?” when you insert a CD-ROM disc in the CD-ROM drive.

m Make sure that the Foreign File Access and Audio CD Access CD-ROM

extensions are installed and turned on. You can find them in the Extensions folder in the System Folder on your hard disk. If they are not turned on, use the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu to turn them on. Click to put checkmarks beside them to turn them on; then restart your computer.

m Make sure the CD-ROM software is installed. (The CD-ROM software is

already installed on Macintosh computers that come with CD-ROM drives.) If you installed a CD-ROM drive after buying your computer, see the manual that came with the drive.

m The disc may use a format that the Macintosh cannot recognize. Ask the

disc’s manufacturer for a disc that a Macintosh can recognize.

Your computer ejects a CD-ROM disc without giving you any error message.

m Make sure the disc is lying flat in the tray and the disc label is facing up.

IMPORTANT

If you’re using a small (8 cm) disc, make sure it’s centered within the tray’s inner ring and the computer is absolutely level. An improperly seated small disc in your computer may result in damage to the disc, the CD-ROM drive, or both.

m The disc may need to be cleaned. (See “Handling CD-ROM Discs” in the

section “Handling Your Computer Equipment” in Appendix A.) If there are visible scratches on the shiny side of the disc, you may be able to remove them with a CD-ROM disc polishing kit (available from your audio CD dealer). If the scratches can’t be removed, you need to replace the disc.

m The disc may be damaged. Try another disc in the drive, and try the

original disc in another drive. If the original drive reads other discs or if the original disc also doesn’t work in another drive, the disc is probably damaged. You need to replace it.

You can’t open a document on a CD-ROM disc.

m Try opening the application program first; then open the document. m Read the manual that came with your CD-ROM disc. Some discs come with

software that you need to install before using the disc.

Troubleshooting

You can’t save changes you make to information on a CD-ROM disc.

m A CD-ROM disc is a read-only medium. This means that information can

be read (retrieved) from it, but not written (stored) on it. You can save the changed information on a hard disk or floppy disk.

Your CD-ROM disc is vibrating in the CD-ROM drive.

m Some CD-ROM disc labels have artwork that is noticeably thicker on one

Note: If you use a CD-ROM disc with a removable (sticky) label, remove the label before inserting the disc.

Problems using ISO 9660 or High Sierra discs

You cannot access files on a CD-ROM disc that uses the ISO 9660 or High Sierra format.

100

m Discs in the ISO 9660 and High Sierra formats have version numbers

attached to file names. Some application programs need these version numbers in order to work with files. To make the version numbers available to programs on your computer, follow these instructions:

Drag the CD-ROM disc icon to the Trash. When the tray opens, hold down the Option key and push the tray back in. Continue to hold down the Option key until the disc is mounted in the drive. The program you are using should now be able to locate file names on that CD-ROM disc.

m Make sure that Foreign File Access, ISO 9660 File Access, and High Sierra

File Access are present in the Extensions folder in the System Folder on your hard disk.

Chapter 6

Apple 6360 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual