AMANO PIX-3000XN Installation and Operation Guide
ATVS
Amano Time Validation System
Installation and Operation Guide
Standard Version 4.2
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Table of Contents
Chapter 1: Introduction and Installation................................................................................1-1
How This Manual is Organized ..............................................................................................................1-1
Introduction – What is ATVS? ................................................................................................................1-2
What is OATS Compliance? ..................................................................................................................1-2
ATVS Software Features ...................................................................................................................1-2
ATVS Benefits....................................................................................................................................1-3
ATVS Typical User/Market................................................................................................................. 1-3
PIX-3000xN & PIX-3000xNT Hardware Features.............................................................................. 1-3
ATVS Requirements ..........................................................................................................................1-4
ATVS General Information.................................................................................................................1-4
ATVS Installation Guide .........................................................................................................................1-5
ATVS Initial Software Installation.......................................................................................................1-5
ATVS Software Activation..................................................................................................................1-9
ATVS Initial Configuration................................................................................................................1-11
Chapter 2: ATVS Config Operation ........................................................................................2-1
General Information ...............................................................................................................................2-1
ATVS Config Startup.......................................................................................................................... 2-1
ATVS Config Layout...........................................................................................................................2-2
ATVS Config Main Dropdown Menus ................................................................................................ 2-2
Common Buttons ...............................................................................................................................2-4
Wizard Icons ......................................................................................................................................2-4
Using the ATVS Config Setup Wizard ...................................................................................................2-5
Using ATVS Config ..............................................................................................................................2-13
How to Create Users........................................................................................................................ 2-13
How to Delete Users ........................................................................................................................ 2-15
How To Modify Users....................................................................................................................... 2-15
How to Create A Schedule............................................................................................................... 2-15
How to Delete A Schedule ...............................................................................................................2-18
How To Modify a Schedule ..............................................................................................................2-18
How to Add Groups and Devices.....................................................................................................2-18
How To Modify a Group ...................................................................................................................2-20
How To Delete a Group ...................................................................................................................2-20
How To Add a Device to the Group ................................................................................................. 2-20
How To Rename a Device ............................................................................................................... 2-21
How To Delete a Device ..................................................................................................................2-21
Device Setup and Configuration ......................................................................................................2-22
Time Servers....................................................................................................................................2-22
How To Add Time Servers...............................................................................................................2-22
How To Delete a Time Server..........................................................................................................2-23
How To Define The Time Server Sequence .................................................................................... 2-24
System Options................................................................................................................................2-24
Chapter 3: ATVS Scheduler Operation ..................................................................................3-1
Actions Log.............................................................................................................................................3-1
Previous Action Log ...............................................................................................................................3-3
Exiting the Scheduler Program ..............................................................................................................3-4
Chapter 4: DeviceInstaller Use ...............................................................................................4-1
Importing Device IP/MAC Address.........................................................................................................4-1
Moving a Device to Another Group........................................................................................................4-5
ATVS Standard Edition v4.2 Installation & Operation Guide i
Chapter 5: ATVS Reports ........................................................................................................5-1
How To Create a Report ........................................................................................................................5-1
How To Run a Report ............................................................................................................................5-4
How To Print a Report............................................................................................................................5-4
How To Create a Report File .................................................................................................................5-5
How To Delete a Report Profile .............................................................................................................5-6
How To Modify a Report Profile .............................................................................................................5-6
How To Navigate a Report.....................................................................................................................5-6
Device Report.........................................................................................................................................5-7
Schedule Report.....................................................................................................................................5-8
Time Server Report................................................................................................................................5-8
Transaction Report.................................................................................................................................5-9
Status Report .........................................................................................................................................5-9
Chapter 6: Action Log Messages ...........................................................................................6-1
Startup and Shut Down Messages.........................................................................................................6-1
Network Time Synchronization Messages.............................................................................................6-1
NIST ACTS Messages ...........................................................................................................................6-3
PIX Transmission Messages..................................................................................................................6-3
General and Other Messages ................................................................................................................6-4
Troubleshooting......................................................................................................................................6-5
ii ATVS Standard Edition v4.2 Installation & Operation Guide
Chapter 1: Introduction and Installation
The ATVS application is available in 2 different versions:
• A standard edition for a serial broadcast solution utilizing the same ATVS Configuration
Software installed on your own server as the host, but using the PIX-3000xN time
stamps. Instead of transmitting the signal to each clock over your network via TCP/IP,
the signal is transmitted via the 9-pin serial port of the single server. This in turn would
attach to provided line drivers and patch panels to the office cabling infrastructure going
out to the clocks at the facility. The end-user can utilize standard CAT5 or better grade,
straight cable—no special wiring required. The PIX-3000xN and PIX-3000xNT can coexist on the same server.
• An enterprise edition to provide the TCP/IP solution for a “true” Ethernet time stamp
solution. It does not simply attach to a network workstation, as with other so called
TCP/IP solutions. Each PIX-3000xNT time stamp has an internal NIC (Network Interface
Card) and is given an IP address for synchronization over your network. The enterprise
ATVS Software is installed on a server on your network. The PIX-3000xNT time stamps
are then deployed anywhere on your network. Each time stamp requires an active
available network port set to Base 10 communication speed, with network connectivity
back to the single ATVS Software installation.
This manual [AJR-40110X] covers only the standard version, while Amano ATVS Enterprise
Edition Manual [AJR-40120X] discusses the enterprise version of the ATVS software.
How This Manual is Organized
The installation, configuration, and operation procedures in this manual are provided for user
assistance.
Chapter 1 provides a brief overview of features, benefits, and system components. Also
described is the general installation and configuration (using the Initial Wizard) guidelines. In
most instances, configuration should only need to be completed once.
Chapter 2 provides step-by-step procedures for general operation of ATVS. Also, this chapter
details how to use the Setup Wizard for additions/deletions to configuration performed with the
Initial Wizard during installation.
Chapter 3 provides a user's guide to the operation of ATVS Scheduler.
Chapter 4 provides a user's guide to the operation of DeviceInstaller.
Chapter 5 explains how to define, modify and run Report Profiles in ATVS.
Chapter 6 contains a complete list of Action Log Messages and basic troubleshooting
information.
ATVS Standard Edition v4.2 Installation & Operation Guide 1-1
Introduction – What is ATVS?
The Amano Time Validation System (ATVS) time synchronization software works in conjunction
with one or more devices (PIX-3000xN or PIX-3000xNT Time Recorders). The software and
time clock combination may communicate by way of TCP/IP or Serial RS485 connection.
The PIX-3000-series time clocks communicate according to these protocols:
• PIX-3000xN clocks with Serial RS485 direct connection
• PIX-3000xNT clocks via Ethernet TCP/IP network connection
ATVS software runs on a Windows NT® 4.0 (or later) platform. This enables the use of standard
network management software and backup procedures to manage, maintain, and monitor the
software host.
The devices connected to the ATVS Host Server are synchronized by having the ATVS
synchronized to NIST's NTP (Network Time Protocol) server in Boulder, Colorado, or another
preprogrammed NTP source via the Internet. Once the ATVS Host Server has synchronized
itself, the correct time is then transmitted to all the devices.
What is OATS Compliance?
The Amano PIX-3000xN and PIX-3000xNT, used in conjunction with ATVS software, have been
specially designed by Amano in compliance with the Order Audit Trail System (OATS) rule
6953, Synchronization of Member Business Clocks.
Following is the OATS NASD rule:
Rule 6953 requires any NASD member firm that records order, transaction or related data
required under the By-Laws and Rules of the Association to synchronize all business clocks used
to record the date and time of any market event. Clocks, including computer system clocks and
manual time stamp machines, must record time in hours, minutes and seconds with to-the-second
granularity and must be synchronized to a source that is synchronized to within three seconds of
the National Institute of Standards’ (NIST) atomic clock. Clocks must be synchronized once a
day prior to the opening of the market, and remain in synch throughout the day. In addition, firms
are to maintain a copy of their clock synchronization procedures on-site. Clocks not used to
record the date and time of market events need not be synchronized.
Note: The above rule is similar to NYSE Rule 132A, to which this application and associated hardware is
also compliant.
ATVS Software Features
• Automatic time synchronization to an official time source.
• Multiple communications options to time validation units.
• NTP (Network Time Protocol) syncs clocks to a time reference over a data network.
• NIST (National Institute of Standards & Technology) synchronization available via modem.
• Direct synchronization to the time source rather than to a computer.
• Log-in security with configurable rights to sections of application.
• Software supports two communication options and validation units:
- PIX-3000xN clocks with Serial RS485 direct connection.
- PIX-3000xNT clocks via Ethernet TCP/IP network connection.
1-2 ATVS Standard Edition v4.2 Installation & Operation Guide
• Synchronization logging data maintained per Order Audit Trail System (OATS) Rule 6953
requirements.
• Full OATS compliance with stand-alone units not linked to a PC.
• Complete server-based solution, not on individual trader computers.
• Reports including status/error, transaction log, and configuration settings.
• Unlimited syncs per day for improved accuracy.
• Compatible with Windows NT/98/2000/ME/2003/XP/Vista.
• Event notification through SNMP (Simple Network Management Protocol) traps. *
• Employs Windows Services to perform synchronization. *
• E-mail notification of clock status and/or failure to synchronize time, configurable to select
group/device and send e-mail to chosen recipients. *
* Enterprise version only
ATVS Benefits
• Assures financial institutions’ compliance with OATS Rule 6953 as per NASD/SEC.
• Amano time stamp will continue to function and maintain time as a stand-alone unit, even if
it does not receive synchronization from the provided ATVS host software.
• The PIX-3000 series is the highest quality OATS-compliant time stamp available.
• Log files maintained automatically on hard drive of computer to which the software is
installed. Logs may be e-mailed, saved or printed as desired.
• Convenient system support provided by visible alarms on time stamp imprint and LCD
display should synchronization not occur.
• Provides a solution for industry sectors that require strict adherence to good time keeping
practices.
ATVS Typical User/Market
The following list is comprised of typical users/markets for Amano ATVS:
• Banks • Manufacturing
• Investment Brokers • Healthcare
• NASDAQ traders • Emergency Call Centers
PIX-3000xN & PIX-3000xNT Hardware Features
• Maintain time within four-tenths of a second over a 24-hour period once synchronized.
• Time imprint format includes seconds as per OATS 6953 requirements.
• Prints through up to 6 multiple-part carbonless copies.
• Capable of printing the alphanumeric identification.
• Full power reserve permits clock operation in the event of power outage.
• Quick and easy ribbon cartridge replacement.
• Direct-connect or Ethernet time validation units.
ATVS Standard Edition v4.2 Installation & Operation Guide 1-3
ATVS Requirements
ATVS Time Synchronization software (Standard version) for Windows may be used in
conjunction with PIX-3000xN Time Recorders or
PIX-3000xNT Time Recorders.
The ATVS software may be loaded on any PC and/or server operating under Windows NT or
later.
ATVS General Information
During the installation process, both the ATVS application and ATVS Scheduler application use
the Setup.exe file and the same supporting files.
The installation procedure provides simple instructions on each screen. It is important to follow
these instructions carefully in the order for the ATVS to run correctly.
End-users may never need to change the configuration settings created thru the wizard at a
later time after the initial configuration setup. However, it is recommended that all configuration
settings should be recorded in the event that the setup needs to be repeated in the future.
ATVS Config cannot be running at the same time as ATVS Scheduler.
Figure 1 Standard Edition ATVS Diagram
1-4 ATVS Standard Edition v4.2 Installation & Operation Guide
ATVS Installation Guide
ATVS Initial Software Installation
1. Turn on the computer, which the ATVS application is to be loaded.
2. Be certain that no additional applications are running.
3. Insert the ATVS disk in the CD-ROM drive.
4. The InstallShield Wizard screen for ATVS will appear as shown in Figure 2.
.
Figure 2 InstallShield Wizard Welcome
5. Click Next to continue the installation, and the Software License Agreement will appear (see
Figure 3) to advise users of their legal responsibilities. To continue the installation you must
click Yes to accept this agreement.
Figure 3 InstallShield Wizard License Agreement
ATVS Standard Edition v4.2 Installation & Operation Guide 1-5
6. Next the Customer Information screen (see Figure 4) will appear. The ATVS serial number
should be on the CD.
Figure 4 InstallShield Wizard Customer Information
7. Enter the User Name, Company Name, and ATVS serial number. Then click Next to
continue with the setup, and the Destination Location screen will appear as shown in Figure
5.
Figure 5 InstallShield Wizard Choose Destination Location
8. When asked to Choose Destination Location, use the suggested Destination Folder (ATVS).
If the drive is not applicable to your system, click the Browse button to select a drive. Then
click Next to continue, and the Select Program Folder screen will appear (see Figure 6).
1-6 ATVS Standard Edition v4.2 Installation & Operation Guide
Figure 6 InstallShield Wizard Select Program Folder
9. When asked to select a Program Folder, use the suggested ATVS Folder. If the folder name
is not acceptable, type a new name or select one from the list, and click Next to continue.
10. During installation, the ATVS install script will check for the presence of Adobe Acrobat
Reader, which is necessary for the display of PDF-formatted reports. If Reader is not
present, it will be installed. During the check process, the following display will appear:
11. Next a Setup Status screen will appear showing a progress status bar for the ATVS
installation as shown in Figure 7.
Figure 7 InstallShield Wizard Setup Status
ATVS Standard Edition v4.2 Installation & Operation Guide 1-7
12. During installation, if desired, click Yes to create a desktop icon for ATVS (see Figure 8).
Figure 8 Desktop Icon Dialog
13. When the InstallShield Wizard is complete, the following screen will appear (see Figure 9).
Figure 9 InstallShield Wizard Complete
14. Click on Finish, and if the box "Would you like to run ATVS now?" is checked, the program
will immediately start, and the following will appear (see Figure 10) signifying database
setup:
Figure 10 Database Processing
Note: See the next section, "ATVS Software Activation", which should normally be performed
immediately following the ATVS software installation.
1-8 ATVS Standard Edition v4.2 Installation & Operation Guide
ATVS Software Activation
1. Figure 11 displays the Activate screen that will appear the first time the program is started up
after initial installation. Enter the serial number supplied with the software and click the
Activate
button. If activation is successful the "Activation was successful.
Would you like to register?" screen will appear (skip to step 4 of this section).
Figure 11 Activate ATVS
If you choose not to Activate the software at this point by canceling the activation, a
"Authorization failed" error message will appear (see Figure 12). At this point you have a trial
period of up to 14-days to use the ATVS software. During this period, to continue using the
software, you must successfully activate the ATVS program. Click on the OK button to
launch the ATVS program and display the Initial Wizard screen (from this step proceed to
step 1 of
ATVS Initial Configuration on page 1-11).
Figure 12 ATVS Authorization Failed
2. If the "failed to activate" error dialog message appears (see Figure 13), the serial number is
incorrect, no Internet connection with the Amano authorization server occurred, or the same
serial number has previously been installed.
Figure 13 Failed to Activate Customer Support Required
ATVS Standard Edition v4.2 Installation & Operation Guide 1-9
3. If the serial number is valid, but customer support is desired click on the Phone In
button from the Activate screen and Activate ATVS screen for customer
support will appear (see ).
Figure 14 Activate ATVS with Customer Support
Call Amano support at 1-800-896-7035 and the support personnel will ask for the CS Key
code letters displayed on your screen (see
Figure 14). Enter the supplied [from Amano
support] RS Key code into the appropriate fields in five character increments. Click on the
Activate
button to activate and launch the ATVS program.
4. Upon successful authorization (see Figure 15), click Yes to register.
Figure 15 ATVS Activation Confirmation
Alternately, the registration can be skipped by clicking the No button. However, it is
suggested at this time to register, but you can always register by clicking on the File menu
and pulling down to Register to open the Register screen (see
Figure 16).
Note: You cannot register the software before completing the activation process.
5. Enter the appropriate information to register ATVS in the fields (see
Figure 16). The minimum
information required to successfully register is; Last Name, First Name, City, and Type [Red
outlined fields]. Select the type from the dropdown menu. Click OK to register and launch
the ATVS program which will display the Initial Wizard (see
Figure 17).
1-10 ATVS Standard Edition v4.2 Installation & Operation Guide
Figure 16 Register ATVS
Click on the Cancel button to abort the registration process and perform at a later time. The
ATVS Initial Wizard screen should now appear (see Figure 17).
ATVS Initial Configuration
1. After the ATVS program has started the Initial Wizard will appear (see Figure 17). All 4 steps
must be completed to finish the initial configuration and installation. If the Exit button is
pressed before completion a warning confirmation dialog will appear. The next time ATVS is
started the Initial Wizard screen will pickup with the last completed step. It is suggested to
complete all the steps, and in numerical order.
Note: The green checkmarks indicate that a step is complete.
ATVS Standard Edition v4.2 Installation & Operation Guide 1-11
Figure 17 Initial Wizard
2. Select Step 1 from the Initial Wizard by clicking on the Create Users icon, and the
Users screen will appear (see Figure 18).
Figure 18 Users General Tab
3. Enter a Name, Password [6 character minimum], and confirm the Password. The user
names and password are case-sensitive. If Manager is not checked, click on the Rights tab,
and the screen will appear as shown in Figure 19. From the Available list, select one or
more Rights by using the selection arrows (
or ) to move them to the Selected list
on the right, as seen next.
Note: If Manager is checked, then the "Rights" tab will not appear because all rights will be
automatically assigned to the user.
1-12 ATVS Standard Edition v4.2 Installation & Operation Guide
Figure 19 Users Rights Tab
4. Click on the Advanced Password tab, and the screen will appear as shown in Figure 20.
The default is Never Expire, so this screen can be skipped if the default selection is
acceptable. From the three choices, select one of the following: Never Expire, Expires after,
or Expires On.
Figure 20 Users Advanced Password Tab
5. When finished with entering each new user in this step, click on the Save icon to save
the user settings. When finished creating all new users, click on the Close
icon to
return to the initial wizard.
6. Step 1 is now complete, and the Initial Wizard screen will indicate this with a green
checkmark.
7. Select Step 2 from the Initial Wizard by clicking on the Create Groups
icon, and the
Group screen will appear (see Figure 21).
ATVS Standard Edition v4.2 Installation & Operation Guide 1-13
Figure 21 Create Groups General Screen
3. Enter a Name and Description. When finished with entering each new group in this step,
click on the Save
on the Close
icon to save the group. When finished creating all new groups, click
icon to return to the Initial Wizard screen.
Note: If "Enabled" is checked, then all defined Groups will be enabled (active).
4. Step 2 is now complete, and the Initial Wizard screen will indicate this with a green
checkmark (see Figure 22).
Figure 22 Initial Wizard Step 2 Complete
1-14 ATVS Standard Edition v4.2 Installation & Operation Guide
Select Step 3 from the Initial Wizard by clicking on the Create Devices icon, and the
Device screen will appear (see Figure 23).
Figure 23 Create Devices General Screen
5. Select the Group from the dropdown menu (previously user defined), and enter the Name.
Select the device Type from the dropdown menu (PIX-3000xN or PIX-3000xNT), and enter
the IP Address and MAC Address if known (PIX-3000xNT only). If unknown, click on the
Device Lookup
button and the DeviceInstaller will launch (see page 4-1) to find the IP
and MAC Addresses.
For PIX-3000xN's, the Com Port field will be active to enter the desired Com Port.
Enter the Max Deviation. The default is 1500 ms (1.5 seconds).
Then click on the Other Options tab, and the screen will appear as shown in Figure 24.
Either use the local time zone or select the appropriate time zone from the drop-down menu.
The Time Zone selected controls the specific Time Zone adjustment sent to the individual
PIX-3000 device currently being configured within your ATVS setup. The setup for each
PIX-3000 device allows for custom Time Zone configuration.
Where OATS compliance is necessary, verify that the Use Local PC Time Zone option is not
checked. The Time Zone must be set to Coordinated Universal Time (UTC) UTC -5:00
Eastern.
ATVS Standard Edition v4.2 Installation & Operation Guide 1-15
Figure 24 Device Other Options Tab
12. When finished with entering each new device in this step, click the Save icon to save
the device. When finished creating all new devices, click on the Close
icon to return to
the initial wizard.
13. Select Step 4 from the Initial Wizard by clicking on the Create Time Servers
icon, and
the Time Server screen will appear (see Figure 25).
Figure 25 Create Time Servers General Screen
1-16 ATVS Standard Edition v4.2 Installation & Operation Guide
14. Enter a Name, and select the server type from the drop-down. The server type choices are;
NTP, NIST (US), NPL (UK), or PTB (DE). For NTP, click on the
button and a list of
suggested NTP servers will appear to choose from (see Figure 26).
For NIST, NPL, or PTB, click on the button and the default modem phone number
for the server will appear in the Phone Number field. Also, the Com Port field will be active to
enter the desired Com Port. (If employing NIST, NPL or PTB, a phone modem and phone
line are necessary.)
Enter the Max Deviation. The default is 1500 ms (1.5 seconds).
Figure 26 Select NTP Servers
15. When finished with entering each new time server in this step, click on the Save icon to
save the time server settings. When finished creating all new time servers, click on the
Close
icon to return to the initial wizard.
16. The Initial Wizard is now complete (see Figure 27). Click on the Finish button.
Note: The user can quit the initial wizard at any time during the step-by-step process by clicking
on the Exit
icon. However, all 4 steps must be completed with the minimum required
information before the installation process is complete.
Figure 27 Initial Wizard Complete
ATVS Standard Edition v4.2 Installation & Operation Guide 1-17
17. A user can now log into the ATVS system with the Login screen (see Figure 28).
Figure 28 ATVS Login
18. Enter the correct Username and Password (previously defined in Step 1:Users on page 1-
12), and the ATVS Config main screen will appear (see Figure 29).
Figure 29 ATVS Config Main Screen
19. The ATVS software installation is now complete. Remove the installation disk from the CDROM drive.
Notes:
The ATVS Scheduler and ATVS Config programs will automatically start after the installation in
order for the configuration to be completed.
Refer to Chapter 2: ATVS Operation in order to set up the schedules, reports, and/or System
Options in ATVS Config before using the program.
After installation, ATVS Scheduler will be added to the Windows Startup Menu, so that it will
automatically run whenever a user starts up Windows.
1-18 ATVS Standard Edition v4.2 Installation & Operation Guide
Chapter 2: ATVS Config Operation
General Information
After ATVS has been installed on a PC and the initial setup wizard completed, ATVS Config will
automatically start.
To configure the system, you should:
• Prepare synchronization schedules.
• Verify that the installed NIC’s (Network Interface Cards) in the ATVS system are recognized
by ATVS and configured properly.
• Define groups that reference the locations of the installed PIX-3000xN and/or PIX-3000xNT
Time Recorders (using the Wizard).
• Add and configure the devices (PIX-3000xN and/or PIX-3000xNT Time Recorders) that will
be used in each group (using the Wizard).
• Assign communication parameters (IP addresses and Com ports) to each PIX-3000xN
and/or PIX-3000xNT (using the Wizard).
• Assign the NTP servers that will be used to synchronize your ATVS host (using the Wizard).
• Choose the system settings, time zone, and Daylight Saving Time (DST) that are applicable
to your installation (using the Wizard).
Note: Users should be reminded that this configuration usually remains unchanged after
installation. Any questions should be directed to Amano's technical support.
ATVS Config Startup
At startup, ATVS will display the ATVS Startup and Login screen (see Figure 30).
Figure 30 ATVS Startup and Login Screen
Enter the case-sensitive Username and Password (previously defined during the Initial Wizard),
then click on the Login
button, and the ATVS Config main screen will appear (see the
next figure).
Note: The ATVS Scheduler and ATVS Config applications cannot be open at the same time.
ATVS Standard Edition v4.2 Installation & Operation Guide 2-1
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