Amano HandPunch 3000, HandPunch 4000 Installation and Operation Manual

HandPunch 3000-4000

Operations and Users’ Manual

Recognition Systems, Inc.
1520 Dell Avenue
Campbell, CA 95008
Tel: [phone]
Fax: [phone]

Email: [e-mail]

HandPunch 3000/4000 Operations and User’s manual

Table of contents

HandPunch Technology 2

Supervisor operations 3

Supervisor Enrollment 5

Employee enrollment 7

Special enrollment 9

Removing a user 10

Using the hand reader 11

Management group commands, supervisor override 12

List user information 17

Set user information (reject level and time zone) 18

Turning restrictions on and off 19

Maintenance 20

Calibration 21

Set status display 22

Warranty 23

Index 25

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HandPunch 3000/4000 Operations and User’s manual

HandPunch Technology

HandPunch reads the size and the shape of the human hand to verify a person’s identity.
It does not read fingerprints or the palm. It takes over 90 measurements of the fingers
and part of the hand. The hand reader uses light like the kind used in a television remote
control, special optics and a CCD (chip) camera to capture a three-dimensional image of
the hand. Using advanced microprocessor technology, the terminal converts the image to
a template. It stores the template in database with the employee’s ID number. To punch
in, the employee enters his or her ID number at the terminal. HandPunch prompts the
employee to place his or her hand. The terminal compares the hand on the platen with
employee’s unique template. If the images match, the terminal stores the punch
information and uploads it to time and attendance software for processing.

It’s easy to use:

ENTER ID LAND YOUR HAND

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HandPunch 3000/4000 Operations and User’s manual

Supervisor operations

Supervisors use the command mode to add and remove users from the system, add and
review user punches, and perform other system management and service operations. This
section of the manual describes those commands that work group supervisors will use in
daily HandPunch operations.

Command Mode Overview

The Command Mode contains five different groups of commands. The supervisor must enter
the group’s password to enter the group.

COMMAND MODE STRUCTURE

SECURITY

DEFAULT

PASSWORD 5

SPECIAL ENROLL ADD EMPLOYEE SUP OVERRIDE

ENROLLMENT

DEFAULT

PASSWORD 4

ADD SUPERVISOR LIST EMPLOYEES SET DATE FORMAT STATUS DISPLAY
REMOVE EMPLOYEE SET USER DATA SET TIME & DATE

MANAGEMENT

DEFAULT

PASSWORD 3

(REVIEW, ADD PUNCH,
BULK OR DOLLARS)

RESTRICTIONS SET ADDRESS

SETUP

DEFAULT

PASSWORD 2

SET LANGUAGE CALIBRATE

SET ID LENGTH
SET SERIAL

SERVICE

DEFAULT

PASSWORD 1

Supervisory Functions:

The following is an overview of the supervisory functions.

Group 5, Special: Supervisors with access to the SPECIAL menu can enroll persons with
disabilities that prevent them from using the hand reader properly. Persons with special
enrollment ID’s can punch without biometric verification, therefore this function should only
be used as a last resort.

Group 4, Enrollment: Supervisors with access to the ENROLLMENT menu can enroll and
remove employees and other supervisors.

Group 3, Management: Supervisors with access to the MANAGEMENT menu can review
punches, add bulk hours or dollars, or record a punch for the employee. They can view or
print a list of the users enrolled in the hand reader terminal, set or remove time restrictions,
assign user time zones or adjust the users’ reject threshold (sensitivity). On HandPunch
4000, supervisors can set amnesty (temporary lifting of time restrictions).

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HandPunch 3000/4000 Operations and User’s manual

Group 2, Setup: Supervisors with access to the SETUP menu can change the display

language, date format, time and date, reader address, ID length and the serial
communications baud rate. The time and date and ID length are normally set at the host
computer, however, the supervisor can change these parameters at the reader when the setup
is downloaded from the host computer.

Group 1, Service: Supervisors with access to the SERVICE menu can check and recalibrate
the reader, check the input and output status.

Passwords

Access to the Command Mode menus is controlled by passwords. Only the command choices
for the specific group entered will be available for use. When the unit is shipped from the
factory, the passwords are all set according to the table below. Once a system has been
installed, these passwords should be changed at the host computer.

SPECIAL GROUP 5
ENROLLMENT GROUP 4
MANAGEMENT GROUP 3
SETUP GROUP 2
SERVICE GROUP 1

Entering and Exiting the Command Mode

Press CLEAR and ENTER. The LCD will display ENTER PASSWORD. Enter the
appropriate command group password followed by ENTER. If the password is correct, the
display will present the command for the selected Group. If display returns to ENTER ID,
someone is enrolled in the reader database. If you are the system administrator and you are
denied access to the command group, it may be necessary to reset the user memory if the
enrolled person cannot be located. See page 19 for how to reset the memory.

Once you enter the Command Mode, the display will show one command at a time in the top
line. Shown in the second line will be the prompt.

* NO YES #

Pressing the # (yes) key will select the displayed command. Prompts will then appear as
appropriate for the selected command.

Pressing the * (no) key will cause the next command in turn to be displayed. Repeatedly
pressing the * key will scroll through the menus and eventually bring the display back to the
first displayed command.

When the *NO YES# prompt is shown on the display, pressing any number will exit the
Command Mode and return control to the Identity Verification Mode. The “ENTER ID”
display will reappear. This manual uses the number “5.”

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HandPunch 3000/4000 Operations and User’s manual

Supervisor Enrollment

The first command you will use is ENROLLMENT. It is the process of recording your ID
number with the description of your hand in the hand reader’s memory. To enroll, you will:

1. Access the command mode using the keypad by pressing CLEAR and ENTER at
the same time.

2. Go to the ENROLLMENT mode by pressing the enrollment password (4) and
ENTER.

3. Enter your ID number and place your hand on the platen. The LCD and LED
displays will guide you through the process. You will place your hand on the platen
at least three times during enrollment.

A correct enrollment makes using the hand reader easy and trouble free. Practice the
following techniques before enrolling.

CORRECT HAND PLACEMENT RULES

1. Think of landing your hand on the reader like landing a airplane. Slide your hand
forward on the platen surface, until the web post between the middle and index finger
stops you. Keep your hand flat so that you feel the surface of the platen on the
underside of your fingers.

2. Close your fingers together so that each finger touches a guide pin. The red finger pin
lights go out when your fingers touch the guide pins. If a light stays on, just move that
finger until it touches the guide pin.

3. If you wear a ring, be sure the stone is facing up in the normal position.

The instructions in this manual show the LCD display message in the left column and the
keypad entry in the right column.

DISPLAY KEYPAD ENTRY

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HandPunch 3000/4000 Operations and User’s manual

First supervisor enrollment

Example:
Enroll with ID number 123.

During enrollment, the display
will ask for at least three hand
placements. To place the hand
properly, rest the four fingers of
the right hand on the front of the
platen. Keeping the hand flat,
slide it forward until the tall pin
between the index and middle
fingers stops further movement.
Squeeze the fingers against the
finger pins and watch the light
display and hand diagram on the
top panel. The lights go out
when you have placed your
fingers properly. If a light
remains on, it a finger is not in
contact with the its finger pin.

ENTER ID
(TIME) (DATE) CLEAR + ENTER

ENTER PASSWORD 4 #

ADD EMPLOYEE

*NO YES # *

ADD SUPERVISOR
* NO YES # #

ENTER ID

1 2 3 #

PLACE HAND
1/3

REMOVE HAND

The first person enrolled is the
only person who has access to
the command menus until others
are enrolled

Important! After closing the
enrollment menu, you must press
CLEAR and ENTER, enter

* NO YES # 5 exit

your ID number, place your
hand and verify identity
to enter the command mode.

PLACE HAND

2/3

REMOVE HAND

PLACE HAND
3/3

123

USER ENROLLED

ADD SUPERVISOR # add another

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HandPunch 3000/4000 Operations and User’s manual

You are now enrolled in the hand reader. You can enroll other supervisors during the first
enrollment session or exit the menus. To re-enter the command mode, you must press
CLEAR and ENTER at the same time, then enter your ID number and place your hand on the
platen like you did during enrollment. When you successfully verify, the LCD display will
show ENTER PASSWORD. Now you can enroll employees.

Employee enrollment

Advanced planning and training make enrollment fast and easy. Users should know what to
expect and how to place their hands before you enroll them.

Preparation

• You can enroll one person or groups of people during an enrollment session.

• Each user must have a unique personal identification number (ID). It will save

considerable time if you assign the ID numbers in advance.

• The hand reader will not accept two people with the same ID number.

• If you enroll people with the last four numbers of their phone or social security numbers,

you may get duplications.

User education

The hand reader is easy to use and non-threatening. However, most people have never used a
biometric terminal. Training them about how it works and how to use it will eliminate most
problems before they occur.

Inform users of these facts:

• It reads the shape of the hand, not fingerprints.

• It scans with light of the type used in TV remote controls.

• It does not transfer germs any more than a doorknob or money.

• It does not invade privacy; it guarantees it.

Enrollment training

Train the enrollee to keep the hand flat and close fingers against the finger pins as you learned
when you were enrolled. If you are enrolling large groups of people, use an enrollment
trainer. It is a replica of the platen that is available through your Recognition Systems dealer.

Have the enrollee practice hand placement. The hand should not be cupped or “skewed” to
the right or left. When you are satisfied that the enrollee knows how to place the hand,
proceed with enrollment.

During enrollment, the "Place Hand" display is typically shown after three hand tries. If
more placements are requested, one or more hand readings were not accepted and another
hand reading is being requested to replace the rejected one. The hand reader may request up
to 5 hand placements. The enrollment process can be terminated at any time by pressing the
CLEAR key. If the display shows “SORRY, CANNOT ADD” during enrollment, the ID
number you entered is already in use. Select another ID number or check your employee list
and remove the ID number.

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HandPunch 3000/4000 Operations and User’s manual

Employee enrollment
Important! To enter the command

mode, you must press CLEAR and
ENTER, at the same time, enter
your ID and place your hand to
enter the command mode. When
the display shows ENTER
PASSWORD, enter the enrollment
password (4 is default) and #.

Example, Enroll user 321

Show the employee the hand
placement techniques used in
the FIRST ENROLLMENT.

The hand reader may ask for
another hand placement.

ENTER ID CLEAR + ENTER

(TIME) (DATE)

ID
ENTER PASSWORD

4 #

ADD EMPLOYEE
* NO YES # #

ENTER ID 3 2 1 #

PLACE HAND
1/3

REMOVE HAND

PLACE HAND

2/3

If the LCD displays “SORRY
CAN’T ADD, another employee is
likely enrolled with the same
number. Also, check for improper
hand placement or insufficient
memory in the LIST USERS menu.

Press # to enroll another employee
or 5 to exit menu

REMOVE HAND

PLACE HAND
3/3

321
USER ENROLLED

ADD EMPLOYEE # add another
* NO YES #

* next menu
5 to exit

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