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Amano Cincinnati, Inc.
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improvements that may not be reflected in this document. Portions of this document
may have been updated to include the latest hardware or firmware version, if applicable.
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Table of Contents
Chapter 1: Introduction and Installation................................................................................1-1
How This Manual is Organized ..............................................................................................................1-1
Introduction – What is ATVS? ................................................................................................................1-1
What is OATS Compliance? ..................................................................................................................1-2
ATVS Software Features ...................................................................................................................1-2
Status Report .......................................................................................................................................5-10
ii ATVS Enterprise Edition v4.2 Installation & Operation Guide
Chapter 1: Introduction and Installation
The ATVS application is available in 2 different versions:
• An enterprise edition to provide the TCP/IP solution
solution. It does not simply attach to a network workstation, as with other so called TCP/IP
solutions. Each PIX-3000xNT time stamp has an internal NIC and is given an IP address for
synchronization over your network. The enterprise ATVS Software is installed on a server on
your network. The PIX-3000xNT time stamps are then deployed anywhere on your network.
Each time stamp requires an active available network port set to Base 10 communication
speed, with network connectivity back to the single ATVS Software installation. Also works
with PIX-3000xN time stamps, and the PIX-3000xN and PIX-3000xNT can co-exist on the
same server.
• A standard edition for a serial broadcast solution
Software installed on your own server as the host, but using the PIX-3000xN time stamps
(note: also works with PIX-3000xNT). Instead of transmitting the signal to each clock over
your network via TCP/IP, the signal is transmitted via the 9-pin serial port of the single
server. This in turn would attach to provided line drivers and patch panels to the office
cabling infrastructure going out to the clocks at the facility. The end-user can utilize standard
CAT5 or better grade, straight cable—no special wiring required. The PIX-3000xN and PIX3000xNT can co-exist on the same server.
This manual [AJR-40120X] covers only the Enterprise Edition, while Amano ATVS Standard
Edition Manual [AJR-40110X] discusses the standard version of the ATVS software.
for a “true” Ethernet time stamp
utilizing the same ATVS Configuration
How This Manual is Organized
The installation, configuration, and operation procedures in this manual are provided for user
assistance.
Chapter 1 provides a brief overview of features, benefits, and system components. Also
described is the general installation and configuration (using the Initial Wizard) guidelines. In
most instances, configuration should only need to be completed once.
Chapter 2 provides step-by-step procedures for general operation of ATVS. Also, this chapter
details how to use the Setup Wizard for additions/deletions to configuration performed with the
Initial Wizard during installation.
Chapter 3 provides a user's guide to the operation of ATVS Scheduler.
Chapter 4 provides a user's guide to the operation of DeviceInstaller.
Chapter 5 explains how to define, modify and run Report Profiles in ATVS.
Chapter 6 contains a complete list of Action Log Messages and basic troubleshooting
information.
Introduction – What is ATVS?
The Amano Time Validation System (ATVS) time synchronization software works in conjunction
with one or more devices (PIX-3000xN or PIX-3000xNT Time Recorders). The software and
time clock combination may communicate by way of TCP/IP or Serial RS485 connection.
The PIX-3000-series time clocks communicate according to these protocols:
• PIX-3000xN clocks with Serial RS485 direct connection
• PIX-3000xNT clocks via Ethernet TCP/IP network connection
ATVS software runs on a Windows NT® 4.0 (or later) platform. This enables the use of standard
network management software and backup procedures to manage, maintain, and monitor the
software host.
The devices connected to the ATVS Host Server are synchronized by having the ATVS
synchronized to NIST's NTP (Network Time Protocol) server in Boulder, Colorado, or another
preprogrammed NTP source via the Internet. Once the ATVS Host Server has synchronized
itself, the correct time is then transmitted to all the devices.
What is OATS Compliance?
The Amano PIX-3000xN and PIX-3000xNT, used in conjunction with ATVS software, have been
specially designed by Amano in compliance with the Order Audit Trail System (OATS) rule
6953, Synchronization of Member Business Clocks.
Following is the OATS NASD rule:
Rule 6953 requires any NASD member firm that records order, transaction or related data
required under the By-Laws and Rules of the Association to synchronize all business clocks used
to record the date and time of any market event. Clocks, including computer system clocks and
manual time stamp machines, must record time in hours, minutes and seconds with to-thesecond granularity and must be synchronized to a source that is synchronized to within three
seconds of the National Institute of Standards’ (NIST) atomic clock. Clocks must be synchronized
once a day prior to the opening of the market, and remain in synch throughout the day. In
addition, firms are to maintain a copy of their clock synchronization procedures on-site. Clocks
not used to record the date and time of market events need not be synchronized.
Note: The above rule is similar to NYSE Rule 132A, to which this application and associated hardware
is also compliant.
ATVS Software Features
• Automatic time synchronization to an official time source.
• Event notification through SNMP (Simple Network Management Protocol) traps. This feature
enables network administrators to manage time clock performance, find problems, and solve
them in a timely manner.
• Amano has registered a unique SNMP identifier, which validates the SNMP trap feature.
• Multiple communications options to time validation units.
• NTP (Network Time Protocol) syncs clocks to a time reference over a data network.
• NIST (National Institute of Standards & Technology) synchronization available via modem.
• Direct synchronization to the time source rather than to a computer.
• Log-in security with configurable rights to sections of application.
• Software supports two communication options and validation units:
- PIX-3000xN clocks with Serial RS485 direct connection.
- PIX-3000xNT clocks via Ethernet TCP/IP network connection.
• Synchronization logging data maintained per Order Audit Trail System (OATS) Rule 6953
requirements.
• Full OATS compliance with stand-alone units not linked to a PC.
• Complete server-based solution, not on individual trader computers.
• Reports including status/error, transaction log, and configuration settings.
• Unlimited syncs per day for improved accuracy.
• Compatible with Windows NT/98/2000/ME/2003/XP/Vista.
• Employs Windows Services to perform synchronization.
• E-mail notification of clock status and/or failure to synchronize time, configurable to select
group/device and send e-mail to chosen recipients.
ATVS Benefits
• Assures financial institutions’ compliance with OATS Rule 6953 as per NASD/SEC.
• Amano time stamp will continue to function and maintain time as a stand-alone unit, even if
it does not receive synchronization from the provided ATVS host software.
• The PIX-3000 series is the highest quality OATS-compliant time stamp available.
• Log files maintained automatically on hard drive of computer to which the software is
installed. Logs may be e-mailed, saved or printed as desired.
• Convenient system support provided by visible alarms on time stamp imprint and LCD
display should synchronization not occur.
• Provides a solution for industry sectors that require strict adherence to good time keeping
practices.
ATVS Typical User/Market
The following list is comprised of typical users/markets for Amano ATVS:
• Banks • Manufacturing
• Investment Brokers • Healthcare
• NASDAQ traders • Emergency Call Centers
PIX-3000xN & PIX-3000xNT Hardware Features
• Maintain time within four tenths of a second over a 24-hour period once synchronized.
• Time imprint format includes seconds as per OATS 6953 requirements.
• Prints through up to 6 multiple-part carbonless copies.
• Capable of printing the alphanumeric identification.
• Full power reserve permits clock operation in the event of power outage.
• Quick and easy ribbon cartridge replacement.
• Direct-connect or Ethernet time validation units.
ATVS Requirements
ATVS Time Synchronization software (Enterprise version) for Windows may be used in
conjunction with PIX-3000xN Time Recorders or PIX-3000xNT Time Recorders.
The ATVS software may be loaded on any PC and/or server operating under Windows NT or
later.
During the installation process, both the ATVS application and ATVS Scheduler application use
the Setup.exe file and the same supporting files.
The installation procedure provides simple instructions on each screen. It is important to follow
these instructions carefully in the order for the ATVS Enterprise Edition to run correctly.
End-users may never need to change the configuration settings created thru the wizard at a
later time after the initial configuration setup. However, it is recommended that all configuration
settings should be recorded in the event that the setup needs to be repeated in the future.
While the Enterprise Edition of ATVS is running, the ATVS Scheduler runs as a service.
1. Turn on the computer for the ATVS application to be loaded.
2. Verify that no additional applications are running.
3. Insert the ATVS disk in the CD-ROM drive.
4. The InstallShield Wizard screen for ATVS will appear as shown in Figure 2.
Figure 2. InstallShield Wizard
5. Click Next to continue the installation, and the Software License Agreement will appear to
advise users of their legal responsibilities (see Figure 3). To continue the installation you
must click Yes to accept this agreement.
6. The following Customer Information screen will appear (see Figure 4). The ATVS serial
number should be on the CD.
Figure 4. InstallShield Wizard Customer Information
7. Enter the User Name, Company Name, and ATVS serial number. Then click Next to
continue with the setup, and the Destination Location screen will appear as shown in
8. When asked to Choose Destination Location, use the suggested Destination Folder (ATVS).
If the drive is not applicable to your system, click the Browse button to select a drive. Then
click Next to continue, and the Setup Type screen will appear (see Figure 6).
Figure 6. InstallShield Wizard Setup Type
9. When asked to choose the type of setup, it is recommended to click on Server. If the PC
you are loading ATVS on is connected to the ATVS system, you may want to click on Client.
Then click Next to continue, and the Select Program Folder screen will appear (see
Figure 7).
Figure 7. InstallShield Wizard Select Program Folder
10. When asked to enter a server's (PC) IP Address, use the suggested localhost, and click
Next to continue (see Figure 8).
Figure 8. InstallShield Wizard Enter Text
11. During installation, the installation will check for the presence of the Adobe Acrobat Reader,
necessary for the display of PDF-formatted reports. If no Reader is present, that application
will install. During that process, the following screen will briefly appear:
12. Next a Setup Status screen will appear showing a progress status bar for the ATVS
installation as shown in Figure 9.
13. During installation, if desired, click Yes to create a desktop icon for ATVS (see Figure 10).
Figure 10. Desktop Icon Dialog
14. The InstallShield Wizard Complete will appear (see Figure 11) when done.
Figure 11. InstallShield Wizard Complete
15. Click on Finish, and if the box "Would you like to run ATVS now?" is checked, the program
will immediately start, and the following screen will appear signifying the ATVS Scheduler
service is starting (see Figure 12).
Note: See the next section, "ATVS Software Activation, which should normally be performed
immediately following the ATVS software installation.
1. Figure 13 displays the Activate screen which appears the first time the program is started up
after initial installation. Enter the serial number supplied with the software and click on the
Activate
button. If activation is successful the "Activation was successful.
Would you like to register?" screen will appear (skip to step 4).
Figure 13. Activate ATVS
If you choose not to Activate the software at this point by canceling the activation the
following error message will appear (see Figure 14). At this point you have a trial period of
up to 14-days to use the ATVS software. During this period you must successfully activate
the software. Click on the OK button to launch the ATVS program and display the Initial
Wizard screen (from this step proceed to step 1 of the ATVS Initial Configuration, page
1-12).
Figure 14. ATVS Authorization Failed
2. If an Activation error dialog message appears (see Figure 15), the serial number is incorrect,
no Internet connection with the Amano authorization server occurred, or the same serial
number has previously been installed.
Figure 15. Failed to Activate Customer Support Required
3. If the serial number is valid, but customer support is desired click on the Phone In
button from the Activate screen and the Activate ATVS screen for customer
support will appear (see Figure 16).
Figure 16. Activate ATVS with Customer Support
Call Amano support at 1-800-896-7035 and the support personnel will ask for the CS Key
code letters displayed on your screen (see Figure 16). Enter the supplied [from Amano
support] RS Key code into the appropriate fields in five character increments. Click on the
Activate
button to activate and launch the ATVS program.
4. Upon successful authorization the following screen will appear (see Figure 17). Click Yes to
register.
Figure 17. Confirm ATVS Activation
Alternately, the registration can be skipped by clicking the No button. However, it is
suggested at this time to register the new customer, but a customer can always register by
clicking on the File menu and pulling down to Register to open the Register screen (see the
following figure).
Note: You cannot register the software until the activation process is complete.
5. Enter the appropriate information in the registry fields (see Figure 18). The minimum
information required to successfully register is; Last Name, First Name, City, and Type [Red
outlined fields]. Select the type from the dropdown menu, and click OK to register and
launch the ATVS program to display the Initial Wizard (see Figure 19).
Click on the Cancel button to abort the registration process and perform at a later time. The
ATVS Initial Wizard screen should now appear (see Figure 19).
ATVS Initial Configuration
1. After the ATVS Scheduler and program has started the Initial Wizard screen will appear. All
4 steps must be completed to finish the initial configuration and installation. If the Exit
button is pressed before completion a warning confirmation dialog will appear. The next time
ATVS is started the Initial Wizard screen will pickup with the last completed step. It is
suggested to complete all the steps, and in numerical order.
Note: The green checkmarks indicate that a step is complete.
2. For Step 1 from the Initial Wizard, click on the Create Users icon, and the Users
screen will appear (see Figure 20).
Figure 20. Users General Tab
3. Enter a Name, Password [6 character minimum], Confirm Password, and select a Language
from the dropdown menu. Note that user names and password are case-sensitive. If
Manager is not checked, click on the Rights tab to select the rights (see Figure 21). From
the Available list, select the Rights by using the selection arrows (
or ) to move
them to the Selected list on the right.
Note: If Manager is checked, then the "Rights" tab will not appear as all rights will
automatically be assigned to this user.
Figure 21. Users Rights Tab
4. Click on the Advanced Password tab to select expiration (see Figure 22). The default is
Never Expire, so this screen can be skipped if the default selection is acceptable. From the
three choices, select one of the following: Never Expire, Expires after, or Expires On.
5. When finished with entering each new user in this step, click on the Save button to
save the user settings. When finished creating new users, click on the Close
button to
return to the Initial Wizard screen.
6. Step 1 is now complete, and the Initial Wizard screen will indicate this with a green
checkmark.
7. For Step 2 from the Initial Wizard, click on the Create Groups
icon, and the Group
screen will appear (see Figure 23).
Figure 23. Create Groups General Tab
8. Enter a Name and Description. The SNMP Server(s) tab should not be used at this
moment. See page 2-5 for more information about setting up SNMP Servers for SNMP
traps.
Note: If "Enabled" is checked, then all defined Groups will be active.
9. When finished entering each new group, click on the Save button to save the group
settings. When finished creating new groups, click on the Close
10. Step 2 is now complete, and the Initial Wizard screen will indicate this with a green
checkmark (see Figure 24).
Figure 24. Initial Wizard Step 2 Complete
11. For Step 3 from the Initial Wizard, click on the Create Devices icon, and the Device
screen will appear (see Figure 25).
Figure 25. Create Devices General Tab
12. Select the Group from the dropdown menu, and enter the Name. Select the device Type
from the dropdown menu (PIX-3000xN or PIX-3000xNT). Enter the IP Address if known
(PIX-3000xNT only).
13. If the IP address/ MAC Address is unknown, from the Device screen, click on the Device
Lookup
14. From the DeviceInstaller, click on the Magnifying glass
button, and the DeviceInstaller will launch (for PIX-3000xNT lookup only).
to use the search tool to locate
the PIX-3000xNT IP/Mac addresses. shows an example of a search.
Figure 26. DeviceInstaller Search Results Example
15. Click on File and select the Save As sub-menu (see Figure 27).
Figure 27. DeviceInstaller File/Save As Menu
16. From the Save As dialog (see Figure 28), select a destination folder [Save in:] and enter a
file name. Click on the Save button and a text file with the IP search results will be saved.
17. Close the DeviceInstaller, and from the ATVS Config Device screen click on the Import
Devices
Click on the Import File Location
button and the Import Devices screen will appear (see the following figure).
button and navigate to the saved Devices txt file
from the previous step. Once the file is selected, click on the Open button and the path for
the text file with the IP search results will appear in the "Import File Location" field. Click on
the Load File
button and the device information will appear on the screen (see ).
Figure 29. Import Devices Example
18. Select the desired device to import (load) by clicking in the "Select" box, and click the
Import Selected Device(s)
button and the dialog "Are you sure you want to import these devices?" will appear. Click on Yes to import the device(s). The status
display on the bottom of the Import Devices screen will show the device import transaction.
Note: The Description field on the Device screen will be auto populated with the text; " This
device was created in the import module" when the Import Module is used to create the
device.
19. Click on the Other Options tab, and the screen will appear as shown in Figure 30. Either
use the local Time Zone, or select the appropriate time zone from the dropdown menu. The
Time Zone selected controls the specific Time Zone adjustment sent to the individual PIX3000 device currently being configured within your ATVS setup. The setup for each PIX3000 device allows for custom Time Zone configuration. Where OATS compliance is
necessary, verify that the Use Local PC Time Zone option is not checked. The Time Zone
must be set to Coordinated Universal Time (UTC) UTC-5:00 Eastern.
20. When finished entering each new device, click on the Save button to save the device
settings. When finished creating new devices, click on the Close
button to quit, and
return to the Initial Wizard screen.
21. For Step 4 from the Initial Wizard, click on the Create Time Servers
icon, and the
Time Server screen will appear (see Figure 31).
Figure 31. Create Time Server
22. Enter a Name, and select the server type from the dropdown. The server type choices are;
NTP, NIST (US), NPL (UK), or PTB (DE). For NTP, click on the
button and a list of
suggested NTP servers will appear to choose from (see ). See Chapter 6 for additional NTP
server information.
For NIST, NPL, or PTB, click on the
button and the default modem phone number
for the server will appear in the Phone Number field. Also, the Com Port field will be active to
enter the desired Com Port. (If employing NIST, NPL or PTB, a phone modem and phone
line are necessary.)
26. Enter the correct Username and Password (previously defined in Step 3:Users on page 1-
13), and the ATVS Config main screen will appear (see Figure 35).
Figure 35. ATVS Config Main Screen
27. The ATVS software installation is now complete. Remove the installation disk from the CDROM drive.
Notes:
The ATVS Scheduler and ATVS Config programs will automatically start after the installation in
order for the configuration to be completed.
Refer to Chapter 2: ATVS Operation in order to set up the schedules, E-mail, Reports, and/or
System Options in the ATVS Config before using the program.
After installation, ATVS Scheduler will be added to the Windows Startup Menu, so that it will
automatically run as a service
Figure 37 displays the default main view of ATVS Config screen and identifies its various
sections. This view can be changed based upon the selection made from the menu selections
and/or the tree view selections on the left-hand side of the screen.
Menu Selections
Tree View
Common Icons
Time Sync Log Viewer
Figure 37. ATVS Main Screen Layout
ATVS Config Main Dropdown Menus
File Menu
The File menu provides the following functions: The "Activate" selection allows entry of the
product serial number, necessary for continued operation of the software beyond the 14-day
trial period allowed during initial installation; "Register" allows you to register as a new ATVS
user, “Log Off” allows you to log off the program without quitting the application; Selecting "Exit"
quits the application.
Communication Menu
The Communication menu has two synchronization methods:
• Obtain Time Server time, and then sync devices
• Use the host PC’s time for synchronization, not employing any recognized Time Server
The Tools menu allows you to configure the ATVS application by following a numbered step-bystep process using the "Setup Wizard".
The "Device Lookup" sub-menu selection will launch "DeviceInstaller", which can be used to
find and configure devices for ATVS communications.
The "Import Devices" sub-menu selection will launch the Import Devices screen allowing IP
addresses and/or MAC addresses to be loaded directly into the Device configuration (see
Wizard Step 1.3: Devices for more information).
Help Menu
The Help menu "About" selection (see Figure 38) will provide you with the current version of
ATVS that you are using. This information is required when placing a support call.
The "Help F1" selection provides online help.
The "Manual" selection will launch a PDF version of the ATVS Installation and Operation Guide
(AJR-40120X).