Alto Shaam EC2SYS-48, EC2-72, EC2SYS-72 Operation Manual

W164 N9221 Water Street • P.O. Bo x 450 • M en om on ee Fa ll s, Wisconsin 53052-0450 USA

PHONE: [phone] • 800.558.8744 USA /C AN AD A FAX: [phone] • 800.329.8744 U.S .A . ONLY

www.alto-shaam.com

®

EC2SYS-48

H e a t e d D i s p l a y C a s e s

F u l l S e r v i c e o r S e l f S e r vi c e

M o d e l s :

EC2-48; EC2SYS-48
EC2-48/P; EC2SYS-48/ P

EC2-48

EC2-72; EC2SYS-72
EC2-72/ P; EC2SYS-72/P
EC2-72/ PL; EC2SYS-72/PL
EC2-72/ PR; EC2SYS-72/PR

EC2-96; EC2SYS-96

EC2SYS-72

EC2SYS-96

EC2-72

EC2-96

EC2-96/PL; EC2SYS-96/ PL
EC2-96/PR; EC2SYS-96/ PR

• INSTALLATION

• OPERATION

• MAINTENANCE

P RI N TE D I N U .S . A .

M N- 2 86 4 7 • 0 8/ 0 8

D E L I V E R Y

This Alto-Shaam appliance has been
thoroughly tested and inspected to insure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping damage and report
it at once to the delivering carrier. See

Transportation Damage and Claims section

located in this manual.

This appliance, complete with unattached
items and accessories, may have been delivered in
one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.

Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to assure prompt service in the event of a
warranty parts and labor claim.

This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.

NOT E: All claims for warranty must include the

full model number and serial number of
the unit.

U N P A C K I N G

1. Carefully remove the
appliance from the
carton or crate.

NOT E: Do not discard the

carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.

2. Read all instructions in this manual carefully
before initiating the installation of this appliance.

DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner or
manager of the business or to the person
responsible for training operators. Additional

manuals are available from the Alto-Shaam

service department.

3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.

®

®

®

EC2 & E C 2 SYS Series Opera t i o n & Car e Man u a l • 1

1. This appliance is intended to hold or process

foods for the purpose of human consumption.
No other use for this appliance is authorized
or recommended.

2. This appliance is intended for use in commercial

establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

3. Any troubleshooting guides, component views,

and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.

4. This manual should be considered a permanent

part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.

N O T E : Used to notify personnel of

installation, operation, or
maintenance information that is
important but not hazard related.

C A U T I O N

Used to indicate the presence of a hazard that can
or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.

C A U T I O N

Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.

D A N G E R

Used to indicate the presence of a
hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.

W A R N I N G

Used to indicate the presence of a
hazard that CAN cause personal injury,
possible death, or major property
damage if the warning included with
this symbol is ignored.

SAF E TY P R OCED U RES
AND PRE C AUTI ONS

Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.

N O T E

For equipment delivered for use
in any location regulated by the
following directive:

DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.

EC2 & E C 2 SYS Series Opera t i o n & Car e Man u a l • 2

S I T E I N S T A L L AT I O N

®

C A U T I O N

METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.

D A N G E R

IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.

READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.

C A U T I O N

TO PREVENT PERSONAL INJURY,

USE CAUTION WHEN MOVING OR

LEVELING THIS APPLIANCE.

I N S T A L L AT I O N

In order to maintain
established National
Sanitation Foundation
standards, all
stationary floor models
must be sealed to the
floor with a R.T.V. or
silastic meeting N.S.F.
requirements or
have 6" (152mm)
unobstructed clearance
beneath the unit.

1. The appliance must
be installed on a
stable and level surface.

2. DO NOT install this appliance in any area where it
may be affected by any adverse conditions such as
steam, grease, dripping water, high temperatures, or
any other severely adverse conditions.

3. DO NOT install a heated display case near a cold air
source such as a freezer, air conditioning vents, or
in any area where outside air fluctuation can
affect performance.

4. This appliance must be kept free and clear of
any obstructions blocking access for maintenance
or service.

MINIMUM CLEARANCE REQUIREMENTS

Counter and table units must be mounted on legs
of a sufficient 6" (152mm) height to provide
minimum unobstructed space beneath the unit.
These legs are supplied with the unit. Warranty
will become null and void if these directions are
not followed.

EC2 & E C 2 SYS Series Opera t i o n & Car e Man u a l • 3

A number of adjustments are associated with
initial installation and start-up. It is important
that these adjustments be conducted by a
qualified service technician. Installation and
start-up adjustments are the responsibility of the
dealer or user. These adjustments include but are
not limited to thermostat calibration, door
adjustment, leveling, electrical hook-up and
installation of optional casters or legs.

LEVELING

Level the appliance from side-to-side and
front-to-back with the use of a spirit level.

We recommend checking the level periodically to
make certain the floor has not shifted nor the
appliance moved.

NOTE: Failure to properly level this appliance

can cause improper function.

I N S T A L L AT I O N

ELECTRICAL

CORD

96" (2438mm)

CUTTING BOARD IN “DOWN”POSITION CUTTING BOARD IN “DOWN”POSITION

6-3/4"

(172mm)

ON

OFF

ON

OFF

ON

OFF

48" (1218mm)

72" (1829mm)

CUTTING BOARD IN “DOWN” POSITION

ON

OFF

ON

OFF

48" (1218mm)

ELECTRICAL

CORD

6-3/4"

(172mm)

53-1/2" (1358mm)

43-3/4" (1111mm)

13-9/16"
(344mm)

37-11

/16" (956mm)

23-7/8"

(606mm)

48" (1218mm

)

10-11/16"
(270mm)

41-7/8" (1063mm)

53-1/2" (1358mm)

43-3/4" (1111mm)

48" (1219mm)

CUTTING BOARD IN “DOWN”POSITION

ON

OFF

ON

OFF

48" (1218mm)

ELECTRICAL

CORD

6-3/4"

(172mm)

S I T E I N S T A L L AT I O N

E C 2 & E C 2 S Y S S E R I E S

EC2SYS-48

EC2SYS-72

EC2 PROFILE

EC2SYS PROFILE

EC2SYS-96

#868 • H N2 & H N 2 S Y S S e r ies O perat i o n & Care Manua l • 4

E L E C T R I C A L C O N N E C T I O N

D A N G E R

ELECTRICAL CONNECTIONS MUST

BE MADE BY A QUALIFIED SERVICE

TECHNICIAN IN ACCORDANCE WITH

APPLICABLE ELECTRICAL CODES.

D A N G E R

To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be
made in according with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.

D A N G E R

ENSURE POWER SOURCE

MATCHES VOLTAGE STAMPED

ON APPLIANCE NAMEPLATE.

E L E C T R I C A L

VO LTAGE PH ASE CY CL E/H Z A MP S KW

120/208-240 (AG ENC Y) 1 50/60 13 .8 3.3

AT 208 1 50/60 11.6 2. 5
AT 240 1 50/60 1 3.0 3.1

230 (AG EN CY) 1 50/60 1 2.6 2.9

230 1 50/60 1 2.6 2.9

VO LTAGE PH ASE CY CL E/H Z A MP S KW

120/208-240 (AG ENC Y) 1 50/60 18.75 4 .5

AT 208 1 50/60 1 9.0 4.6
AT 240 1 50/60 1 9.0 4.6

230 (AG EN CY) 1 50/60 1 8.3 4.2

230 1 50/60 1 8.4 4.2

VO LTAGE PH ASE CY CL E/H Z A MP S KW

120/208-240 (AG ENC Y) 1 50/60 24.0 5.2

AT 208 1 50/60 2 4.0 5.2
AT 240 1 50/60 2 4.0 5.2

230 (AG EN CY) 1 50/60 2 4.3 5.6

230 1 50/60 2 4.7 5.7

NE MA L14-20P

20A, 250V PLUG

NE MA L14-30P

30A, 250V P LU G

NE MA L14-30P

30A, 250V P LU G

BARE EN D, NO PLUG

BARE EN D, NO PLUG

BARE EN D, NO PLUG

I N S T A L L AT I O N

The appliance must be installed by a qualified
service technician. The oven must be properly
grounded in accordance with the National
Electrical Code and applicable local codes.

Plug the unit into a properly grounded receptacle
ONLY, positioning the unit so that the plug is
easily accessible in case of an emergency. Arcing
will occur when connecting or disconnecting the
unit unless all controls are in the “OF F” position.

EC2-48; EC2SYS-48 SERIES

EC2-72; EC2SYS-72 SERIES

EC2-96; EC2SYS-96 SERIES

Proper receptacle or outlet configuration or
permanent wiring for this unit must be installed
by a licensed electrician in accordance with
applicable local electrical codes.

REGARDING INTERNATIONAL
STANDARD UNITS:

If the unit is not equipped with flexible cord
with plug, an all-pole country approved
disconnection device which has a contact
separation of at least 3mm in all poles must be
incorporated in the fixed wiring for disconnection.
When using a cord without a plug, the
green/yellow conductor shall be connected to the
terminal which is marked with the ground symbol.
If a plug is used, the socket outlet must be easily
accessible. If the power cord needs replacement,
use a similar one obtained from the distributor.

For 230V units: To prevent an electrical shock
hazard between the appliance and other
appliances or metal parts in close vicinity, an
equalization-bonding stud is provided. An
equalization bonding lead must be connected to
this stud and the other appliances / metal parts
to provide sufficient protection against potential
difference. The terminal is marked with the
following symbol.

EC2 & E C 2 SYS Series Opera t i o n & Car e Man u a l • 5

I N S T A L L AT I O N

EC2 & E C 2 S Y S S E R I E S — OPTIONS & AC C E S S O R I E S

DESCRIPTION EC2-48 SERIES EC2-72 SERIES EC2-96 SERIES

BUTTING KIT

GAUGE, INTERIOR AMBIENT TEMPERATURE

GLASS, TEMPERED END PANE, BRONZE KIT

INDEPENDENT ELECTRICAL OUTLET

PANEL KIT, COUNTER TOP BRUSHED STAINLESS STEEL

CUSTOM COLOR

PANEL KIT, SYSTEM BRUSHED STAINLESS STEEL

CUSTOM COLOR

PAN INSERT, SELF SERVICE 4" (102mm) DEEP

PLATFORM SCALE

SHEET PAN DIVIDER BAR PACKAGE EC-48, -48/P

EC2-72, -72/P

EC2-72/PL, -72/PR

EC2-96

EC2-96/PL, -96/PR

TEMPERATURE PROBE

THERMOSTAT GUARD COVER PLATE

WORK SHELF WITH GRAVY LANE EC2-48, -48/P

EC2-72, -72/P, -72/PL, -72/PR

5009004 5009004 5009004

GU-33384 GU-33384 GU-33384

5008528 5008528 5008528

5001781 5001781 5001781

5004694 5004695 5004696

5004700 5004701 5004702

5004697 5004698 5004699

5004703 5004704 5004705

1001990 1001991 —

55265 55265 55265

5002802 ——

— 5002803 —

— 5002804 —

——5002805

——5002806

5004916 5004917 5004918

5007660 (2 REQ'D) 5007660 (2 REQ'D) 5007660 (3 REQ'D)

5005638 ——

— 5005639 —

EC2-96, -96/P, -96/PL,-96/PR

——5005640

#868 • H N2 & H N 2 S Y S S e r ies O perat i o n & Care Manua l • 6

U S E R S A F E T Y I N F O R M AT I O N

D A N G E R

AT NO TIME SHOULD THE INTERIOR
OR EXTERIOR BE STEAM CLEANED,
HOSED DOWN, OR FLOODED WITH
WATER OR LIQUID SOLUTION OF
ANY KIND. DO NOT USE WATER JET
TO CLEAN.

SEV E RE D A MAGE OR

ELE C TRIC A L HA ZARD

COU L D RE SULT.

WARRANTY BECOMES VOID IF

APPLIANCE IS FLOODED

D A N G E R

DIS C ONNE C T UN IT F R OM

POW E R SO URCE BEF ORE

CLE A NING OR S ERVI CING.

W A R N I N G

Hood glass extended to the full,
upright portion is stabilized through
the use of gas struts designed for
the full, load-bearing weight. These
struts could weaken or fail due to
wear, environmental conditions or
aging. OPERATORS SHOULD BE
AWARE OF ANY DECREASE IN
EFFORT TO LIFT THE HOOD AND
INITIATE AN IMMEDIATE GAS STRUT
SAFETY CHECK. DO NOT LIFT THE

HOOD IN THIS CONDITION.

C A U T I O N

METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.

O P E R AT I N G I N S T R U C T I O N S

The Alto-Shaam heated display case is intended
for use in commercial establishments by qualified
operating personnel where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

S TA R T- U P O P E R AT I O N

BEFORE INITIAL US E:

Interior display case surfaces must be heated to
remove surface oils and the accompanying odor
produced during the first use of the appliance.

Remove pans. Turn thermostats to the “ON”
position. Set thermostats to the 1 0 setting. Allow
the unit to heat for 30 minutes or until no odor
is detected.

EC2 & E C 2 SYS Series Opera t i o n & Car e Man u a l • 7

PREHEATING:

The unit should be preheated at the 10 setting
for a minimum of 30-45 minutes before loading
the case with hot food. Follow the operating
instructions indicated on the next page of
this manual.

O P E R AT I N G I N S T R U C T I O N S

1. DO NOT ADD WATER TO DISPLAY CASE

Halo Heat display cases maintain a constant but
gentle temperature and eliminate much of the
moisture loss associated with conventional display
cases. Because of this gentle heat, it is not necessary
to add water to the display case. As a matter of fact,
adding water is not recommended since water will
accelerate the deterioration of the product, and may
damage the unit voiding the warranty.

2. PL ACE DIV IDE RS A ND S ERVING
PAN S IN CASE

Refer to the pan layout diagrams for different
types of pan accommodations. A complete pan
configuration layout is located in this manual. It
is VERY important to note, no matter what type
of pan configuration chosen, pan separator bars
or divider bars must be used to close all gaps
between pans, and all gaps between the pans
and the edges of the display case. If these gaps
are not closed, heat will escape from the bottom of
the case into the display area. As a consequence,
heat distribution will be uneven and uniform
temperature will be difficult to hold. If needed,
additional pan divider bars are available. The
supplied self-serve pan inserts with wire grids are
for use with pre-packaged foods in the self-serve
sections of the units.

3. TU RN D ISP LAY LIGHTS “ON” AND SET
TH E THERMOSTAT(S) AT NUMBER “10”
TO PREHEAT

A indicator light will illuminate when the
thermostat(s) is (are) turned “ON.” The
indicator(s) will remain lit as long as the unit is
preheating or calling for heat. The unit should be
preheated at the 10 setting for a minimum of
30-45 minutes before loading the case with hot
food. When preheating is completed, or whenever
the unit reaches any temperature set by the
operator between 1 and 10, the indicator light(s)
will go “OUT”.

4. LO AD H OT F OOD S IN TO D ISP LAY C ASE

Be certain only hot food is transferred into the
display case. Before loading food into the case,
use a pocket-type meat thermometer to make
certain all products have reached an internal
temperature of 140° to 160° F (60° to 71°C). If any
food product is not at proper serving temperature,
use a Halo Heat cooking and holding oven, set at
250° to 275°F (121° to 135°C), or a Combitherm
oven to bring the product within the correct
temperature range.

 Use hand protection when handling hot items.
 Be certain only hot PREPACKAGED foods in

appropriate heat tested containers are used in
the self-service section of the display case.

 Do not stack food containers.

5. RE SET THE RMO STAT(S) AS NE EDE D

After all products are loaded into the display case
and the doors are closed, it is necessary to reset
the thermostat(s). For fully enclosed sections, reset
the thermostat to the number “8” setting. Cases
with a self-service section should be maintained
between number “9” and number “10” for the
self-service section only. THESE SETTINGS WILL
NOT NECESSARILY BE FINAL. Since proper
temperature range depends on the type of
products and the quantities being held, it is
necessary to periodically use a pocket
thermometer to check each item to make certain
the correct temperatures are being maintained.
Proper temperature range is between a minimum
of 140° and 160°F (60° and 71°C). Normally, this
will require a thermostat setting of between
number “6” and “8” in fully enclosed cases. Self­service cases or sections will always require a
higher thermostat setting.

6. PL ACE MEN T OF FOO D PROBE

If the unit is equipped with the probe accessory,
wipe each probe and probe tip with a disposable
alcohol pad to clean and sanitize before using. If
the probe is left in its bracket, the LED
temperature display will indicate the ambient air
temperature inside the case. To place a probe into
food kept in the case, remove the probe from the
bracket and push the probe tip halfway into the
product, positioning the tip at the center of the
food mass. If placing into solid foods such as
meat roast or poultry breasts, push the probe in
from a straight downward position or in from the
side to the center position. If placing into a
semi-liquid or liquid product, the probe cable will
probably need to be secured to keep the probe
positioned properly. Do not let the probe tip
touch the edges or sides. Tape the probe cable to
the lip or edge of the container. Wipe each probe
tip with a clean paper towel to remove food debris
after each use. Follow by wiping probes with a
disposable alcohol pad, and return each probe to
the proper bracket position.

7. SE RVE FRE SH H OT F OOD

Keep hot foods looking fresh. Occasionally stir
or rotate food as needed. Serve food products in
appropriate heat tested packages or containers.
Keep display case doors closed after serving.
Wipe spills immediately to assure maximum eye
appeal and to ease end of the day cleanup.

O P E R A T I N G P R O C E D U R E S

EC2 & E C 2 SYS Series Opera t i o n & Car e Man u a l • 8

O P E R AT I N G I N S T R U C T I O N S

P A N C O N F I G U R A T I O N S • H E A T E D D I S P L A Y C A S E S

4 8 M O D E L S

3 PAN ZONE S

7 2 M O D E L S

5 PAN ZONE S

9 6 M O D E L S

7 PAN ZONE S

FULL-SIZE

PAN

GN 1/1

ONE-HALF

SIZE PAN

GN 1/2

ONE-THIRD

SIZE PAN

GN 1/3

ONE-HALF

SIZE PAN

TWO-THIRDS

SIZE PAN

GN 2/3

ONE-THIRD

SIZE PAN

ONE-THIRD

SIZE PAN

ONE-THIRD

SIZE PAN

ONE-THIRD

SIZE PAN

ONE-THIRD

SIZE PAN

ONE-THIRD

SIZE PAN

ONE-THIRD

SIZE PAN

NOTE: ADDITIONAL PAN SEPARATOR

BARS MAY BE REQUIRED
TO ACCOMMODATE
MAXIMUM CAPACITIES.

STANDA RD PA N DI VID ER A ND S EPAR ATOR BAR S

PART NO. DESCRIPTION DIMENSIONS (W X L) 48 72 96

1002584 FULL, HALF AND THIRD SIZE-LONG 2-1/1" x 28" (64mm x 711mm) 4 4 —

1002590 FULL, HALF AND THIRD SIZE-LONG 1-13/16" x 28" (46mm x 711mm) — — 6

1002621 FULL, HALF AND THIRD SIZE-SHORT 1-15/32" x 13-1/2" (37mm x 343mm) 3 5 7

11318 FULL, HALF AND THIRD SIZE-SHORT 1" x 13-1/2" (25mm x 343mm) 9 15 21

Four (4) ONE-THIRD SIZE PAN per pan zone.

— 48 MODELS: Up to 12 One-Third Size Pans per display case

— 72 MODELS: Up to 20 One-Third Size Pans per display case

— 96 MODELS: Up to 28 One-Third Size Pans per display case

One (1) TWO-THIRDS SIZE PAN and two (2) ONE-THIRD SIZE PANS per pan zone.

— 48 MODELS: Up to 3 Two-Thirds Size Pans with 6 One-Third Size Pans per display case

— 72 MODELS: Up to 5 Two-Thirds Size Pans with 10 One-Third Size Pans per display case

— 96 MODELS: Up to 7 Two-Thirds Size Pans with 14 One-Third Size Pans per display case

One (1) FULL-SIZE PAN and one (1) ONE-THIRD SIZE PAN per pan zone.

— 48 MODELS: Up to 6 One-Half Size Pans with 3 One-Third Size Pans per display case

— 72 MODELS: Up to 5 One-Half Size Pans with 5 One-Third Size Pans per display case

— 96 MODELS: Up to 7 One-Half Size Pans with 7 One-Third Size Pans per display case

One (1) FULL-SIZE PAN and one (1) ONE-THIRD SIZE PAN per pan zone.

— 48 MODELS: Up to 3 Full-Size Pans with 3 One-Third Size Pans per display case

— 72 MODELS: Up to 5 Full-Size Pans with 5 One-Third Size Pans per display case

— 96 MODELS: Up to 7 Full-Size Pans with 7 One-Third Size Pans per display case

STANDA RD PAN S IZ ES

FULL-SIZE PAN* GN1/1

12" x 20" x 2-1/2"

(325mm x 530mm x 65mm)

ONE-HALF SIZE PAN* GN1/2

12" x 10" x 2-1/2"

(325mm x 265mm x 65mm)

TWO-THIRDS SIZE PAN* GN2/3

12" x 14" x 2-1/2"

(325mm x 352mm x 65mm)

ONE -THIRD SIZE PAN* GN1/3

12" x 6" x 2-1/2"

(325mm x 176mm x 65mm)

*Will also accept 4" (100mm) pans.

EC2 & E C 2 SYS Series Opera t i o n & Car e Man u a l • 9