ALCATEL SPEEDTOUCH HOME User Manual

SPEED TOUCH

HOME

User's Guide

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Status

Released

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Change Note

Short Title

BD F aa 31244

CD-UG STHome

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Contents

1 Speed Touch Installation Guide 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.1 Get Acquainted with your Speed Touch 12. . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.2 Speed Touch Installation 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.2.1 What you Need 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.2.2 STHome Wiring 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.2.3 STHome Power On/Off Behaviour 20. . . . . . . . . . . . . . . . . . . . . .

2 Speed Touch Configuration Guide 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.1 Check your PC Configuration 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.2 Check your SP's Service Offerings 23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.3 Speed Touch Configuration 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.3.1 STHome Web Interface Access 25. . . . . . . . . . . . . . . . . . . . . . . . . .

2.3.2 STHome Packet Services 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.3.3 Transparent Bridging Packet Service Configuration 29. . . . . . . .

2.3.4 Bridged PPPoE Packet Service Configuration 30. . . . . . . . . . . . . .

2.3.5 PPPoAtoPPTP Relaying Packet Service Configuration 31. . . . . .

2.3.6 Advanced STHome Configuration 33. . . . . . . . . . . . . . . . . . . . . . .

Contents

3 Configuration - Bridging and Bridged PPPoE 37. . . . . . . . . . . . . . . . . . . . . . . . .

4 Configuration - PPPoAtoPPTP Relaying 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.1 MS Windows 98 DialUp Networking 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.1.1 Create a New DialUp Networking Icon 41. . . . . . . . . . . . . . . . .

4.1.2 Opening and Closing a DialUp Session 44. . . . . . . . . . . . . . . . .

4.2 PPPoA/PPTP Configuration 46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5 Networking - ATM 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.1 The ATM Packet Switching Technology 50. . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.2 The Speed Touch Phonebook 52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.3 AutoPVC 54. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6 Networking Services - IP, DHCP and DNS 55. . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.1 Packet Services and IP 56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.1.1 Transparent Bridging 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.1.2 PPPoAtoPPTP Relaying 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.2 Speed Touch Addresses 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.3 Speed Touch DHCP 61. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.4 Speed Touch DNS 64. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Contents

7 Maintenance - Speed Touch Software 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8 Maintenance - Speed Touch Password 71. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9 Maintenance - Speed Touch ToDefaults 73. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.1 PingofLife 74. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.2 Speed Touch Reset 76. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.2.1 BrowsetoDefaults 77. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.2.2 PingtoDefaults 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.2.3 SwitchtoDefaults 79. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Abbreviations 83. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AppendixA Speed Touch Troubleshooting 85. . . . . . . . . . . . . . . . . . . . . . . . . . . .

AppendixB Speed Touch Specifications 87. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AppendixC Speed Touch Default Assignments 93. . . . . . . . . . . . . . . . . . . . . . . .

AppendixD Safety and Agency Regulatory Notices 97. . . . . . . . . . . . . . . . . . . .

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Alcatel Speed Touch Home

Introduction

The Alcatel Speed TouchHome DSL modem provides highspeed access to the Internet

for fastidious home users.

For optimal Local Area Network (LAN) performance the Alcatel Speed TouchHome

includes a comprehensive set of features, as there are static IP routing, a DHCP server and DNS server.

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ADSL/POTS and

ADSL/ISDN

Two variants of Alcatel's Speed Touch Home Asymmetric

Digital Subscriber Line (ADSL) modems exist:

 An ADSL/POTS variant connecting to an analog POTS(*) line

 An ADSL/ISDN variant connecting to a digital ISDN(**) line

(compliant to ETSI standards)

(*) Plain Old Telephone Service (POTS)

(**) Integrated Services Digital Network (ISDN)

Terminolog

Safety instructions

CAUTION

WARNING

For readability, the Alcatel Speed TouchHome will be referred

to as STHome in this User's Guide.

Prior to connecting the Alcatel Speed TouchHome, read the

Safety Instructions in appendix D.

The following words and symbols mark special messages throughout this document:

WARNING: indicates that failure to follow the directions could

cause bodily harm or loss of life.

CAUTION: indicates that failure to follow the directions could

result in damage to equipment or loss of information.

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Trademarks

The following trademarks are used in this document:

 Speed Touch is a trademark of the Alcatel Company  Netscape and Netscape Navigator are registered

trademarks of Netscape Communications Corporation

 Windows and Internet Explorer are trademarks of

Microsoft Corporation

 Apple and MacOS are registered trademarks of Apple

Computer Inc.

 UNIX is a registered trademark of UNIX System

Laboratories, Inc.

 Ethernet is a trademark of Xerox Corporation.

Other products may be trademarks or registered trademarks of their respective manufacturers.

Service Provider

PC, workstation,

terminal, ...

Disclaimer

For readability, the term Service Provider (SP) will be used to designate all organizations which provide either DSL connectivity, Internet access or Corporate access, for example an Internet Service Provider (ISP).

For readability, PC will refer to all involved computer devices which are able to interact with the STHome, i.e. Personal Computer (PC), Macintosh computer, workstation, (remote) terminal, etc.

All examples throughout this User's Guide refer to :

 Net 10" IP addresses for local network configurations

 VPI 0 or VPI 8 to identify the Virtual Path (VP) on the DSL line.

However, your SP might prefer other values.

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User's Guide updates

Due to the continuous evolution of the Alcatel DSL technology, existing products are regularly upgraded. Alcatel documentation changes accordingly.

For more information on the newest technological changes and documents, please consult the Alcatel web site at following Uniform Resource Locator (URL):

http://www.alcatel.com

http://www.alcateldsl.com

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Alcatel

Speed TouchHome

Quick Guide

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1 Speed Touch Installation Guide

Aim of this Quick Guide

In this chapter

Use this chapter to quickly connect your STHome.

Topic See

Get Acquainted with your STHome 1.1

STHome Installation 1.2

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1 Speed Touch Installation Guide

1.1 Get Acquainted with your Speed Touch

Delivery chec

Damaged or missing

items

Other materials

Check your STHome package for the following items:

 The Alcatel Speed TouchHome

 1 Power supply adapter with 2m (6.56ft.) connecting cable

 2m Cat.5 straightthrough Ethernet/ATMF cable (RJ45/RJ45)

 2m DSL cable (RJ11/RJ11, RJ14/RJ14)

 This User's Guide, either in hard copy format or on CDrom.

In the event of damaged or missing items, contact your local product dealer for further instructions.

Your STHome shipping carton may also include release notes, safety and conformity declarations and other materials.

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The STHome

Five front panel LEDs

The STHome is presented in a slim line box:

The STHome is equipped with 5 LEDs on its front panel, indicating the state of the device:

Indicator

Name Color State

LAN Green Flashing Data is flowing from/to the

Off No activity on the Ethernet

Line TX Green Flashing ATM cells are being sent over the

Off No transmission activity.

Description

Ethernet port(s).

port(s).

DSL line.

Line RX Green Flashing ATM cells are being received via

the DSL line.

Off No reception activity.

Line Sync Green Flashing During initialization of the DSL

line.

On DSL line synchronization

achieved.

PWR/Alarm Green On Power on, normal operation.

Amber On Power on, startup failed.

Red Flashing Power on, POST(*) pending.

On Power on, POST(*) failed.

(*) Power On Self Test (POST)

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1 Speed Touch Installation Guide

STHome models

Tw o STHome models can be identified:

 The single 10BaseT Ethernet port STHome model:

Power Switch

Power

Socket

 The dual port STHome model with both 10BaseT Ethernet

Ethernet Port

Push

button

Line Port

port and ATM Forum  25.6 Mbps (ATMF25.6) port:

Power Switch

Power

Socket

ATMF25 Interface

Ethernet

Port

Push

button

Line Port

Back panel parts

ADSL/POTS and

ADSL/ISDN

 The ADSL/POTS or ADSL/ISDN Line" port

 The Defaults" push button

 The 10BaseT MDIX" Ethernet port

 The optional ATM25.6" port

 The DC" power socket

 The power switch.

See section 1.2 for more information.

Two Asymmetric Digital Subscriber Line (ADSL) STHome variants exist:

 An ADSL/POTS STHome connecting to an analog POTS(*)

line

 An ADSL/ISDN STHome connecting to a digital ISDN(**) line.

(*) Plain Old Telephone Service (POTS) (**) Integrated Services Digital Network (ISDN)

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ÁÁ

Identify your variant

Use only the STHome variant which is appropriate for the DSL service delivered to your local premisses.

Therefore, firstly identify your STHome via the marking label on the bottom:

Q A

CPYYWWNNNNN

MODEL NUMBER:

3EC 18704BC

AA01

Speed Touch Home POTS Network Terminator

In the figure above, an example is provided of the marking label for an ADSL/POTS STHome variant.

Note: For ADSL/ISDN variants, the description POTS is replaced by ISDN.

The NorthAmerican market uses exclusively ADSL/POTS variants. The marking label is similar to the example below:

Speed Touch Home NT Tested to Comply with

FCC rules Part 15 and Part 68 FOR HOME OR OFFICE USE

FCC ID: 6VUBEL–35680–DL–N

REN:<0.1

Made in: Country

CP992300XXX

LISTED

I . T . E . E168438

Q A

PART OF A SYSTEM THAT IS COVERED IN WHOLE OR IN

PART BY ONE OR MORE OF THE FOLLOWING U.S. PATENTS: 5,636,253.5,633,817.5,657,355.5,903,612.5,867,528 5,951,660.6,044,151.6,072,810.6,088,386.6,105,084

MODEL NUMBER:

AA013EC 18204BC

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1 Speed Touch Installation Guide

1.2 Speed Touch Installation

Aim of this section

In this section

Use this section to install your STHome.

Topic See

What you Need 1.2.1

STHome Wiring 1.2.2

STHome Power On/Off Behaviour 1.2.2

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1.2.1 What you Need

1 Speed Touch Installation Guide

DSL service

Ethernet port

Depending on the STHome variant you purchased, the following DSL service must be available at your local premisses:

 ADSL/POTS

ADSL service must be enabled on your POTS telephone line.

 ADSL/ISDN

ADSL service must be enabled on your ISDN telephone line.

As both telephone and ADSL service are simultaneously available from the same copper pair, you need a central splitter or distributed filters for decoupling ADSL and telephone signals.

Contact your SP for more information.

To use the Ethernet port you need at least:

 One PC with an Ethernet 10BaseT PCNetwork Interface

Card (NIC) installed

 For local networking, a 10BaseT hub and the necessary

connection cables.

To use the (optional) ATMF25.6 port you need:

 A PC with an ATMF25.6 PCNIC installed

 For ATM networking, a workgroup ATM switch.

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1 Speed Touch Installation Guide

1.2.2 STHome Wiring

Wiring procedure

Single PC wiring

Proceed as follows:

1. Use the included LAN cable to wire your PC's Ethernet port to

STHome's Ethernet interface.

2. If you have a dual port STHome you can use the included LAN cable to wire your PC's ATMF25.6 port to the STHome's ATMF25.6 port.

3. Use the included DSL cable to wire the STHome's Line port to your DSL wall outlet.

4. Plug the adapter's coaxial jack into the STHome's receptacle marked 'DC'.

Note: Firstly check whether the included mains adapter suits the local

power specifications. If you are not sure of the regional power conditions, check the adapter's specifications in section B.2 and contact your local power company.

Once all connections are made the result should look similar as below:

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Single PC wiring

Using a hub you can connect multiple PCs to your STHome:

MDI

Hub

MDIX

10 BaseT

MDIX

MDI vs. MDIX hub

ports and the STHome

CAUTION

In the above figure an MDIX port on the hub connects to the

STHome. Therefore, a crossover LAN cable is used.

Note: In case the hub's uplink" port is used to wire the STHome you can use

the included straightthrough LAN cable.

Cascading Repeating Hubs

You may cascade up to four repeating hubs in your LAN (limitations of Repeating Ethernet V2.0/IEEE802.3 hubs). In case more hubs need to be cascaded, you must use switching hubs.

10BaseT Half Duplex Interfacing

Make sure the 10BaseT port(s) of your PC(s) are configured for either Auto Negotiation or Half Duplex.

Never configure the 10BaseT Ports for FullDuplex !

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1 Speed Touch Installation Guide

1.2.3 STHome Power On/Off Behaviour

Turn on your STHome

POST phases

Ethernet port LED

Once all previous steps are completed, you can turn the STHome on (

I) or off (O) with the power switch.

As soon your STHome is turned on, you can check the PWR/Alarm" LED to see how the Power On Self Test (POST) progresses.

Phase PWR/Alarm" LED Indication Description

1 Flashing red POST pending

2 Solid amber Startup failed

Solid red POST failed

Solid green Normal operation

The Ethernet port on the back panel has a LED:

Link Integrity LED

10Base T/MDI-X

Indicator

Name Color State

Integrity Green Off No connection on this port.

On Ethernet link up.

Description

If the STHome and other LAN device(s) are properly connected and powered on, the particular green LED lights up.

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2 Speed Touch Configuration Guide

Aim of this Quick Guide

In this chapter

Use this chapter to quickly configure your STHome for Internet connectivity.

Topic See

Check your PC configuration 2.1

Check your SP's Service Offerings 2.2

STHome Configuration 2.3

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2 Speed Touch Configuration Guide

2.1 Check your PC Configuration

PC requirements

Packet service

requirements

This User's Guide presents typical configurations based on PC(s) with following basic configuration:

 The PC's Operating System (OS) supports the TCP/IP protocol

suite

 The PC is configured with a fixed Net10" IP address (*)

 A Web browser is installed.

(*) The STHome DHCP server is by default disabled.

Depending on the supported Packet Service(s) on the VC(s), the following additional requirements apply:

 In case of Transparent Bridging:

 The SP might provide static IP address(es) for your PC(s)

or require you to enable DHCP

 In case of Bridged PPPoE:

 A PPPoE session client application must be readily

installed on your PC

 In case of PPPoAtoPPTP Relaying:a PPTP dialin

application(*)

 The PC's OS must support PointtoPoint Protocol (PPP)

and PointtoPoint Tunnelling Protocol (PPTP).

Note: All Microsoft Windows OSs support PPP and PPTP.



A PPTP DialUp application must be installed on your PC.

Note: All Microsoft Windows OSs have a PPTP DialUp application

installed per default.

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2 Speed Touch Configuration Guide

2.2 Check your SP's Service Offerings

Service Offering

The SP provides at least the following information:

 The VPI/VCI of the Virtual Channel (VC) to use on the DSL

line

 The Packet Service supported on this VC

 The Encapsulation Method (if different from the Connection

Service's default encapsulation)

 User name and Password for your User Account (if needed).

Your STHome supports multiple simultaneous VCs on the DSL line. If your SP exploits this capability, he will provide this information per VC.

Example 1:

 VPI/VCI = 0/35  Packet Service = Transparent Bridging  Encapsulation Method : Bridge default, i.e. LLC/SNAP

Example 2:

 VPI/VCI = 8/48  Packet Service = PPPoAtoPPTP Relaying (RFC2364 PPPoA)  Encapsulation Method : pptp default, i.e. VCMUX  User name : John_Doe  Password for this User name : doejohn

Packet Service

configuration

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As soon as you know the Packet Service supported on a VC, you can configure your STHome, if needed.

Following combinations are possible:

Connection Service Packet Service

RFC1483 Bridging bridge - Transparent Bridging

bridge - Bridged PPPoE (*)

RFC2364 PPPoA pptp - Relayed PPPoA (**)

(*) A PPPoE Client application must be installed on your PC. (**) A PPTP DialUp application must be installed on your PC.

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2 Speed Touch Configuration Guide

2.3 Speed Touch Configuration

In this section

Topic See

STHome Web Interface Access 2.3.1

STHome Packet Services 2.3.2

Transparent Bridging Packet Service Configuration 2.3.3

Bridged PPPoE Packet Service Configuration 2.3.4

PPPoAtoPPTP Relaying Packet Service Configuration 2.3.5

Advanced STHome Configuration 2.3.6

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2.3.1 STHome Web Interface Access

2 Speed Touch Configuration Guide

STHome access

Accessing the STHome

The STHome features well chosen defaults. Therefore, in most cases no additional configuration is needed for immediate Internet connectivity.

In exceptional cases additional or advanced configurations are desired, the STHome offers a userfriendly web interface.

Note: You can also configure the STHome through its Command Line

Interface (CLI), accessible via a Telnet session.

Proceed as follows:

1. Start the Web browser on your PC.

2. Contact the STHome by entering one of the following:

 The STHome IP address (default 10.0.0.138)

 The STHome DNS hostname (default SpeedTouch.lan).

3. In case the STHome is protected by a System Password an

authentication window will pop up.

Enter the system password in the 'Password' field.

4. As a result the 'Welcome to the World of DSL' page pops up:

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2 Speed Touch Configuration Guide

Menu frame

components

Each button on the left side of the STHome pages represents a STHome configuration page, yielding all configurational

possibilities related to the menu subject.

Following buttons are available:

Click this button ...

To ...

Return to the 'Welcome to the World of DSL' page.

Configure user defined STHome IP parameters.

Set a System password

Perform a BrowsetoDefaults.

Overview the record of all possible, and existing ATM connections.

Configure the STHome IP settings.

Configure the PPPoAtoPPTP Relaying packet service.

Configure the Bridging packet service.

View Bridging MAC layer data.

Configure the STHome DHCP server/client.

Configure the STHome DNS server/client.

Upgrade STHome software.

Save all changes made to persistent memory.

Pop up the STHome help pages.

Note: The following buttons have no functionality on the STHome:

, and .

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2.3.2 STHome Packet Services

2 Speed Touch Configuration Guide

What is a packet

service ?

Four packet services

Multiprotocol

Packet services are the core functions of the STHome. They provide that frames or packets get forwarded from the LAN side towards the DSL line and vice versa.

 Transparent Bridging

 Bridged PPPoE

 PPPoAtoPPTP Relaying

 ATM cell switching (*).

(*) Requires the optional ATMF25.6 port.

All examples in this User's Guide are based on the Internet Protocol (IP) suite.

However, the STHome DSL modem is a true multiprotocol device: it can easily handle most other popular protocol suites

Examples in this User's

Guide

Two access methods

This User's Guide presents typical configurations, but as an experienced user you are free to experiment and to find an optimal configuration.

 Direct access

Once initial configuration is done, continuous and immediate access is available via the DSL line.

For direct access use:

 Transparent Bridging

 Dialin access

In this mode access must be explicitly established, e.g. by dialing" into a Remote Access Server (RAS).

For dialin access use either of:

 Bridged PPPoE  PPPoAtoPPTP Relaying.

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2 Speed Touch Configuration Guide

Transparent Bridging

PPPoE

PPPo

The STHome IEEE802.1D Transparent Bridging packet service (further referred to as Bridging) offers complete protocol transparency and has inherent configuration simplicity. Yet it provides excellent forwarding performance.

PPPoE is one of two popular mechanisms to get in touch with the SP.

 Bridged PPPoE

By installing a PPPoE client application (provided by your SP.) on your PC(s) and by using the STHome's bridge, connectivity can be established.

The other method to get in touch with the SP over the DSL line is PPPoA.

 PPPoAtoPPTP Relaying

Similar to Bridged PPPoE this requires installation of a PPTP dialin application (*) on your PC(s).

Packet services resumé

(*) Most popular OSs have a PPTP dialin application installed, e.g. Microsoft DialUp Networking, or support PPTP Tunneling software to be installed.

The STHome packet services can be summarized as follows:

Port Packet

Service

10BaseT Bridging n 1 per user Multiprotocol

Ethernet

ATMF25.6

(optional)

(*) The supported protocol(s) depend on the provisioning by the session client

application, e.g. IP, IPX and NETBEUI for Microsoft's DialUp Networking application for PPPoAtoPPTP Relaying.

Bridged PPPoE n 1 per user Multiprotocol (*)

PPPoA/PPTP 1 1 per user Multiprotocol (*)

ATM Cell Switching

The functionality of ATM Cell switching depends on the capabilities, offered by the drivers included with the ATMF25.6 PCNIC.

User/VC IP Address Protocol

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2 Speed Touch Configuration Guide

2.3.3 Transparent Bridging Packet Service Configuration

Bridging configuration

Using Bridging

Per default, following Bridging entry is preconfigured:

 Br1 (Bridge on 8.35)

In case this Bridging entry does not meet your requirements, you can configure a new one as follows:

1. If needed, add a Bridging phonebook entry with the correct VPI/VCI on the 'Phonebook' page.

2. On the 'Bridge' page, select this phonebook entry from the 'Bridge Port' popdown list.

3. For this entry, select the correct encapsulation method.

4. Click

Make sure your STHome is turned on first.

Turn on your PC(s), start your Web browser and you are on the Internet.

Although the access method of the bridge is 'Alwayson', the remote organization might ask for a user name and password.

and to finish the procedure.

CAUTION

Detailed packet service

use description

3EC 17058 AAAA TCZZA Ed. 04

Transparent Bridging and DHCP

If the SP requires you to use DHCP on your local PC(s), you must disable the STHome DHCP server.

This is to avoid conflicts between two DHCP servers.

For more information on the configuration and use of the Bridging packet service, see chapter 3.

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2.3.4 Bridged PPPoE Packet Service Configuration

Bridged PPPoE

configuration

Using Bridged PPPoE

As the Bridged PPPoE packet service implies nothing more than using the STHome Transparent Bridging packet service, no specific configuration for Bridged PPPoE is required on the STHome.

However, you may need to configure the Transparent Bridging packet service of the STHome in order to meet the requirements of your SP regarding VC(s) and encapsulation.

For more information on the configuration of the Bridging packet service, see chapter 3.

To use Bridged PPPoE, a PPPoE client must be installed on your PC.

The SP will provide the PPPoE client software. Contact him for more information.

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