Alcatel-Lucent SPEEDTOUCH 536 User Manual 2
SpeedTouch™536
Residential ADSL Gateway
Installation and Setup Guide
Release R5.3.1
SpeedTouch™
536
Installation and Setup Guide
R5.3.1
Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other
countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Ethernet™ is a trademark of Xerox Corporation.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v1.0 (May 2005)
Reference: E-DOC-CTC-20050429-0034
Short Title: Installation and Setup Guide ST536 R5.3.1 (en)
Contents
Contents
About this Installation and Setup Guide ................... 1
1 Introducing the SpeedTouch™.................................... 3
2 Basic Installation ...........................................................5
2.1 Installing your SpeedTouch™......................................................... 6
2.2 Connecting the Hardware .............................................................. 7
2.3 The SpeedTouch™ Setup CD.......................................................... 8
3 Internet Access in No Time ........................................11
3.1 SpeedTouch™ Home Install Wizard.............................................. 12
3.1.1 Installing USB drivers .................................................................................... 17
3.1.2 Connecting Multiple Computers...................................................................... 19
3.2 Web-Based Easy Setup ................................................................. 20
3.3 Testing your Internet Connection ................................................ 22
3.4 Basic Security .............................................................................. 23
E-DOC-CTC-20050429-0034 v1.0
4 Web-Based User Interface.......................................... 25
i
Contents
5 Internet Connection Troubleshooting....................... 27
5.1 Checking the Hardware................................................................ 28
5.2 LED Diagnostics ........................................................................... 29
5.3 Web Diagnostics .......................................................................... 31
5.4 SpeedTouch™ Setup CD Troubleshooting ................................... 32
5.5 Easy Setup Troubleshooting ........................................................ 35
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E-DOC-CTC-20050429-0034 v1.0
Used symbols
About this Installation and Setup Guide
About this Installation and Setup Guide
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
A caution warns you about potential problems or specific precautions that
!
need to be taken.
Terminology
Documentation and
software updates
Generally, the SpeedTouch™536(i) will be referred to as SpeedTouch™ in this
Installation and Setup Guide.
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
documentation.speedtouch@thomson.net
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at:
www.speedtouch.com
.
E-DOC-CTC-20050429-0034 v1.0
1
About this Installation and Setup Guide
2
E-DOC-CTC-20050429-0034 v1.0
Chapter 1
Introducing the SpeedTouch™
1 Introducing the SpeedTouch™
Introduction In a minute you will be able to access the Internet using your SpeedTouch™536(i)
Residential ADSL Gateway.
This Installation and Setup Guide will show you how to set up your SpeedTouch™
and how to connect a computer or a local area network (LAN) to the Internet.
Identifying your
SpeedTouch™
The label on the bottom side of your SpeedTouch™, informs you on the
SpeedTouch™’s:
Product name
Model number
Serial number
Do not remove, nor cover the marking label.
!
Variants The SpeedTouch™ comes in two ADSL flavours:
The ADSL POTS variant: The SpeedTouch™536 connects to an analogue Plain
Old Telephone Service (POTS) line.
The ADSL ISDN variant: The SpeedTouch™536i connects to an Integrated
Service Digital Network (ISDN) line, enabling residences with an ISDN line to
use the ADSL service.
The POTS variant supports ADSL, ADSL2, ADSL2+, and RE-ADSL. The ISDN variant
supports ADSL and ADSL2.You can easily identify your variant by checking the
product name printed on the identification label on the bottom of your SpeedTouch™.
Use only the SpeedTouch™ variant which is appropriate for the DSL service
!
provided to your premises.
Delivery check In case items are missing or damaged, please contact your local distributor. Your box
should contain:
E-DOC-CTC-20050429-0034 v1.0
SpeedTouch™ Gateway
Yellow Ethernet cable (RJ-45)
Blue USB cable
Grey DSL cable (RJ-11)
Power adapter
SpeedTouch™ Setup CD
Safety Instructions & Regulatory Notices booklet (optional)
Quick Installation Guide booklet
Stand-up cradle (optional)
Wall-mount drilling leaflet, screws and dowels (optional)
DSL filter(s) (optional)
3
Chapter 1
Introducing the SpeedTouch™
SpeedTouch™ Setup
CD
Your SpeedTouch™ is delivered with a Setup CD.
If you insert the CD on a Microsoft Windows PC or Mac OS X computer, an intuitive
CD Menu guides you through the features and contents of the Setup CD.
See “2.3 The SpeedTouch™ Setup CD” on page 8 for more information.
In case of another operating system a set of subdirectories allows you to easily
browse for user documentation, SpeedTouch™ system software, service templates,
etcetera.
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Chapter 2
Basic Installation
2 Basic Installation
Before you begin Make sure to read the safety instructions and regulatory notices first. The safety
instructions can be found on the Setup CD and/or may also be provided as printed
booklet.
ADSL service The ADSL service must be up and running on your telephone or ISDN line.
If both telephone and ADSL service are simultaneously available from the same
copper pair, you will need a central splitter or distributed filters for decoupling ADSL
and telephone signals.
Public telephone lines carry voltages that can cause electric shock. Only try
!
to set up splitter/filters that have been designed to be installed by unqualified
personnel. For further assistance, contact your service provider.
Computer requirements To connect a computer via Ethernet, make sure your computer is equipped with an
Ethernet network interface card (NIC).
To connect a computer via USB, you need a free USB port on your computer or a
connected USB hub.
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Chapter 2
Basic Installation
SpeedTouch™ housing The SpeedTouch™ can be mounted on a wall, setup upright or simply be placed as a
2.1 Installing your SpeedTouch™
desktop.
Wall mount To mount the SpeedTouch™ on a wall or other vertical surface:
1 Drill two holes in the wall or other vertical surface where you want to place the
SpeedTouch™. Keep a space of 110 millimetres between the two holes.
2 Fasten two screws in the wall holes. The screws should protrude five
millimetres from the surface of the wall.
3 Attach your SpeedTouch™ on the wall using the two mounting slots on the
bottom side.
110 mm
If you install the SpeedTouch™ onto plasterboard, use dowels to secure
the screws. Otherwise the strain of the cables connected to the
SpeedTouch™ rear panel connectors could pull the SpeedTouch™ from
the wall.
Stand-up To setup the SpeedTouch™ in an upright position, use the provided cradle (if
available).
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2.2 Connecting the Hardware
Wiring The figure below shows all possible types of connection to the SpeedTouch™.
DSLRESETON/OFF ETHERNET15VAC USB
Chapter 2
Basic Installation
Powering the
SpeedTouch™
The colour coded printing on the backpanel of your SpeedTouch™ will
facilitate matching the colour coded cables.
Proceed as follows:
1 Use the grey DSL cable to wire the SpeedTouch™ DSL port to your telephone
wall outlet or distributed filter.
2 Plug in the coaxial jack from the electric power supply adapter into the
SpeedTouch™’15VAC’ port and the other end to the wall outlet.
3 During the SpeedTouch™ Home Install Wizard, you will be asked to make one of
following connections:
Connect the yellow RJ-45 Ethernet cable to the yellow Ethernet port on
your SpeedTouch™ and the other end to the computer’s Ethernet port.
Connect the blue USB cable to the blue USB port on your SpeedTouch™
and the other end to the computer’s USB port.
If you are not using the USB connection on the SpeedTouch™536,
make sure to place the provided protective cap on the blue USB
port of the SpeedTouch™536.
To power on the SpeedTouch™, press the power button on the SpeedTouch™ rear
panel.
During the start-up procedure, the power LED on the front panel is lit red for some
seconds. As soon as the power LED is solidly lit green, your SpeedTouch™ is ready
for service. After another couple of seconds, also the DSL LED will light green.
If these LEDs do not light, please refer to ”Checking the LEDs” on page 29. A
comprehensive LED overview can be found in the SpeedTouch™ User’s Guide.
To power off your SpeedTouch™, press the same button.
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Chapter 2
Basic Installation
2.3 The SpeedTouch™ Setup CD
Introduction Your SpeedTouch™ is delivered with a Setup CD.
If you insert the CD on a Microsoft Windows PC or Mac OS X computer, an intuitive
CD Menu guides you through the features and contents of the Setup CD.
To be able to run the applications on the Setup CD on an MS Windows
!
2000, an MS Windows XP operating system, or Mac OS X computer, you
need administrative rights.
In case of another operating system a set of subdirectories allows you to easily
browse for user documentation, SpeedTouch™ system software, service templates,
etcetera.
Launching the CD on
MS Windows or Mac
OS X
To launch the SpeedTouch™ Setup CD Menu:
1 Insert the Setup CD in your computer's CD-ROM or DVD-ROM drive.
On MS Windows: The CD should autostart.
If not, refer to ”The SpeedTouch™ CD does not start
automatically” on page 32.
On Mac OS X: If the CD does not autostart, double-click Menu in the
window with the content of the CD.
2 In the Choose Language window, select the language of your choice and click
OK.
3 The SpeedTouch™ Safety Instructions and Regulatory Notices will be displayed
in your default web browser.
If you accepted the Safety Instructions and Regulatory Notices
agreement on this computer before, the instructions are not shown;
instead the CD menu pops up.
4 Read all the instructions carefully. If needed you can select another language to
read the instructions in the language bar available at the top right corner of the
web browser window.
Your SpeedTouch™ product is designed and tested to meet the latest
!
safety standards. However, to ensure safe use of this product, it is
important that the Safety Instructions and Regulatory Notices shown
and/or available in the Safety and Regulatory booklet are read, and
complied with carefully, before installing the SpeedTouch™ product.
5 If you have carefully read these Safety Instructions and Regulatory Notices,
please close the browser window to proceed. You should see the Safety
Instructions and Regulatory Notices window inviting you to confirm your
reading:
6 Select I have read and I fully understand the Safety Instructions and
Regulatory Information and click Continue.
As a result the SpeedTouch™ CD menu pops up.
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