Alcatel Pop 7 LTE User Guide
User manual
Table of Contents
Safety information ...............................................................................5
General information .......................................................................... 14
Warranty.............................................................................................. 16
Troubleshooting ................................................................................ 18
1 Your device ................................................................................. 22
1.1 Keys and connectors .....................................................22
1.2 Getting started ................................................................23
1.3 Home screen ...................................................................25
2 Text input .................................................................................... 32
2.1 Using Onscreen Keyboard............................................32
2.2 Android keyboard ........................................................... 32
2.3 Text editing ......................................................................33
3 Contacts ..................................................................................... 34
3.1 Consult your contacts ...................................................34
3.2 Adding a contact ............................................................35
3.3 Editing your contacts .....................................................36
3.4 Contacts importing, exporting and sharing ..............36
3.5 Accounts ...........................................................................37
4 Gmail ........................................................................................... 38
5 Messaging .................................................................................. 41
6 Calendar & Time ........................................................................ 42
6.1 Calendar .......................................................................... 42
6.2 Clock ...............................................................................43
7 Getting connected .................................................................... 45
7.1 Connecting to the Internet ..........................................45
7.2 Connecting to Bluetooth devices ..............................46
7.3 Connecting to a computer ...........................................47
7.4 Connecting to virtual private networks ....................48
2
8 Play Store ................................................................................. 50
8.1 Locate the item you want to download and install 50
8.2 Download and install .....................................................51
8.3 Manage your downloads ..............................................52
9 Multimedia applications .......................................................... 54
9.1 Camera ...........................................................................54
9.2 Gallery .............................................................................55
10 Maps .......................................................................................... 57
10.1 Get My Location ............................................................. 57
10.2 Search for a location ......................................................58
10.3 Star a location .................................................................59
10.4 Get driving, public transportation or walking
directions ......................................................................................60
10.5 Arrangement of Layers .................................................61
11 Others .......................................................................................... 62
11.1 File Manager .................................................................62
11.2 Other applications .........................................................62
12 Settings ...................................................................................... 63
12.1 Wireless & networks .....................................................63
12.2 Device ...............................................................................64
12.3 Personal ............................................................................66
12.4 System ...............................................................................70
13 Accessories ................................................................................. 73
3
www.sar-tick.com
This device meets applicable national SAR limits
of 1.6 W/kg. SAR values can be found on page
8 of this user guide. When carrying the device
or using it while worn on your body, either use
an approved accessory such as a holster or
otherwise maintain a distance of 9 mm from the
body to ensure compliance with RF exposure
requirements. Note that the product may be
transmitting even if you are not using it.
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the loudspeaker is in use.
The tablet contains magnets which may interfere
with other devices and items (such as credit card,
pacemakers, defibrillators, etc.). Please maintain
at least 15 cm of separation between your tablet
and the devices/items mentioned above.
4
Safety information
We recommend that you read this chapter carefully before using your
device. The manufacturer disclaims any liability for damage, which
may result as a consequence of improper use or use contrary to the
instructions contained here.
•TRAFFIC SAFETY
Given that studies show that using a device while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit,
headset...), drivers are requested to refrain from using their device
when the vehicle is not parked.
When driving, do not use your device or headphones to listen to
music. Using a headphones can be dangerous and forbidden in some
areas. When switched on, your device emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your device on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure
that the dashboard is adequately shielded from device RF energy.
•CONDITIONS OF USE
You are advised to switch off the device from time to time to optimize
its performance.
The product shall only be connected to a USB interface of version
USB2.0 or 1.1.
Switch the device off before boarding an aircraft.
Switch the device off when you are in healthcare facilities, except
in designated areas. As with many other types of equipment now
in regular use, these devices can interfere with other electrical or
electronic devices, or equipment using radio frequencies.
Switch the device off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, petrol
station, or chemical plant, or in any potentially explosive atmosphere.
5
When the device is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin
pump, etc. In particular when using the device, you should hold it
against the ear on the opposite side to the device, if any.
To avoid hearing impairment, move the device away from your ear
while using the “hands-free” mode because the amplified volume
might cause hearing damage.
Do not let children use the device and/or play with the device and
accessories without supervision.
Please note that your device is a unibody device, the back cover
and battery are not removable. Do not attempt to disassemble your
device. If you disassemble your device the warranty will not apply.
Also, disassembling the device may damage the battery, and may
cause leakage of substances that could create an allergic reaction.
Always handle your device with care and keep it in a clean and dustfree place.
Do not allow your device to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration
of liquids, dust, sea air, etc.). The manufacturer’s recommended
operating temperature range is -0°C to +45°C.
At over 45°C the legibility of the device’s display may be impaired,
though this is temporary and not serious.
Do not open, dismantle or attempt to repair your device yourself.
Do not drop, throw or bend your device.
Do not use the device if the glass made screen is damaged, cracked
or broken to avoid any injury.
Do not paint it.
Use only batteries, chargers and accessories which are recommended
by TCL Communication Ltd. and its affiliates and are compatible
with your device model. TCL Communication Ltd. and its affiliates
disclaim any liability for damage caused by the use of other chargers
or accessories.
Remember to make back-up copies or keep a written record of all
6
important information stored in your device.
Some people may suffer epileptic seizures or blackouts when
playing video games. These seizures or blackouts may occur even
if a person never had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a family history of
such occurrences, please consult your doctor before playing video
games on your device.
Parents should monitor their children’s use of video games on
the device. All persons should discontinue use and consult a
doctor if any of the following symptoms occur: convulsion, eye or
muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take
the following safety precautions:
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
When you play games on your device, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow the instructions to avoid problems such as tendinitis,
carpal tunnel syndrome, or other musculoskeletal disorders.
•PRIVACY
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your device
regarding taking photographs and recording sounds with your device.
Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or
any of their personal attributes, and duplicate or distribute them, as
this may be considered to be an invasion of privacy. It is the user’s
sole responsibility to ensure that prior authorization be obtained, if
necessary, in order to record private or confidential conversations or
take a photograph of another person; the manufacturer, the seller or
vendor of your device (including the operator) disclaim any liability
7
which may result from the improper use of the device.
Please note that by using the device some of your personal
data may be shared with the main device. It is under your own
responsibility to protect your own personal data and not share it
with any unauthorized devices or third party devices connected to
yours. For products with Wi-Fi features, only connect to trusted
Wi-Fi networks. Also, when using your product as a hotspot (where
available), use network security. These precautions will help prevent
unauthorized access to your device. Your product can store personal
information in various locations including a SIM card, memory
card, and built-in memory. Be sure to remove or clear all personal
information before you recycle, return, or give away your product.
Choose your apps and updates carefully, and install from trusted
sources only. Some apps can impact your product’s performance and/
or have access to private information including account details, call
data, location details and network resources.
Note that any data shared with TCL Communication Ltd. is stored
in accordance with applicable data protection legislation. For these
purposes, TCL Communication Ltd. implements and maintains
appropriate technical and organizational measures to protect
all personal data, for example against unauthorized or unlawful
processing and accidental loss or destruction of or damage to such
personal data whereby the measures shall provide a level of security
that is appropriate having regard to
(i) the technical possibilities available,
(ii) the costs for implementing the measures,
(iii) the risks involved with the processing of the personal data, and
(iv) the sensitivity of the personal data processed.
You can access, review, and edit your personal information at any
time by logging into your user account, visiting your user profile, or
by contacting us directly. Should you require us to edit or delete your
personal data, we may ask you to provide us with evidence of your
identity before we can act on your request.
•BATTERY
Following new air regulation, the battery of your product is not
8
charged. Please charge it first.
Please note your tablet is a unibody device, the back cover and
battery are not removable. Observe the following precautions for
battery use:
- Do not attempt to open the back cover and replace the inner
rechargeable Li-polymer battery. Please contact the dealer to
replace it.
- Do not attempt to eject, replace, or open battery.
- Do not puncture the back cover of your device.
- Do not burn or dispose of your device in household garbage or
store it at temperature above 50°C.
- Dispose of used batteries according to the instructions
This symbol on your device, the battery, and the
accessories means that these products must be taken to
collec tion points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment.
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed
of in the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection
points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into
ordinary bins if your jurisdiction or your region has suitable
recycling and collection facilities; instead they are to be taken to
collec tion points for them to be recycled.
•CHARGERS
Chargers will operate within the temperature range of: 0°C to
40°C.
9
The chargers designed for your device meet with the standard for
safety of information technology equipment and office equipment
use. They are also compliant to the eco design directive 2009/125/
EC. Due to different applicable electrical specifications, a charger
you purchased in one jurisdiction may not work in another
jurisdiction. They should be used for this purpose only.
The charger shall be inst alled near the device and shall be easily
accessible.
•Federal Communications Commission (FCC) Declaration of
Conformity
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
This device has been tested and found to comply with the limits
for a Class B digital , pursuant to Par t 15 of the FCC Rules. These
limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiated radio frequency energy and, if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a par ticular
installation If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation bet ween the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for
help.
10
FCC Caution:
Changes or modifications not expressly approved by the party
responsible for compliance could void the user‘s authority to
operate the equipment.
FCC RF Exposure Information (SAR):
This device is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF) energy set
by the Federal Communications Commission of the United States.
During SAR testing, this is set to transmit at its highest certified
power level in all tested frequency bands, and placed in positions
that simulate RF exposure in usage near the body with the
separation of 9 mm.
Although the SAR is determined at the highest cer tified power
level, the actual SAR level of the device while operating can be well
below the maximum value. This is because the device is designed
to operate at multiple power levels so as to use only the power
required to reach the net work. In general, the closer you are to a
wireless base station antenna, the lower the power output.
The exposure standard for wireless devices employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The
SAR limit set by the FCC is 1.6W/kg.
Tests for SAR are conducted using standard operating positions
accepted by the FCC with the device transmitting at it s highest
certified power level in all tested frequency bands.
The FCC has granted an Equipment Authorization for this model
device with all reported SAR levels evaluated as in compliance with
the FCC RF exposure guidelines. SAR information on this model
device is on file with the FCC and can be found under the Display
Grant section of HYPERLINK “http://www.fcc.gov/oet/ea/fccid”
www.fcc.gov/oet/ea/fccid after searching on FCC ID: 2ACCJB066
11
For this device, the highest reported SAR value for usage near
the body is:
Maximum SAR for this model and conditions under which it was
9015B (Body) 1.36 W/kg
SAR compliance for body operation is based on a separation
distance of 0.9 cm between the device and the human body.
During use, the actual SAR values for this device are usually well
below the values stated above. This is because, for purposes of
system efficiency and to minimize interference on the network,
the operating power of your device is automatically decreased
when full power is not needed. The lower the power output of the
device, the lower its SAR value.
Body SAR testing has been carried out at a separation distance
of 0.9 cm. To meet RF exposure guidelines during body-worn
operation, the device should be positioned at least this distance
away from the body.
If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the device
the indicated distance away from the body.
Organizations such as the World Health Organization and the US
Food and Drug Administration have suggested that if people are
concerned and want to reduce their exposure they could use a
hands-free accessory to keep the wireless device away from the
head or body during use, or reduce the amount of time spent on
the device
•ISEDC Notice
This device complies with Innovation, Science and Economic
Development Canada (ISEDC) license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.
IC: 9238A-0067
recorded:
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•ISEDC Radiation Exposure Statement
This EUT is compliance with SAR for general population/
uncontrolled exposure limits in ISEDC RSS-102 and had been
tested in accordance with the measurement methods and
procedures specified in IEEE 1528 and IEC 62209. This equipment
should be installed and operated with minimum distance 0.9 cm
between the radiator and your body. This device and it s antenna(s)
must not be co-located or operating in conjunction with any other
antenna or transmitter.
•LICENCES
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by the
Bluetooth SIG,
Inc. and any use of such marks by TCL Communication
Ltd. and its affiliates are under license. Other trademarks
and trade names are those of their respective owners.
9015B Bluetooth DID D028888
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
Your device uses non-harmonized frequency and is
intended for use in all European countries.
The Wi-Fi can be operated in the EU without restriction
indoors, but cannot be operated outdoors in France.
Google, the Google logo, Android, the Android logo, Google Search™,
Google Maps™, Gmail™, YouTube, Google Play Store, Google
Latitude™ and Hangouts™ are trademarks of Google Inc.
The Android robot is reproduced or modified from work created
and shared by Google and used according to terms described in
the Creative Commons 3.0 Attribution License (the text will show
when you long press Google legal in Settings > About Tablet > Legal
information)
(1)
It may not be available according to the countries.
(1)
.
13
General information
•Internet address: www.alcatelonetouch.ca
•Hotline Number: In United States please call, (855) 368-0829
for technical support. In Canada please call, (855) 844-6058 for
technical support.
•Manufacturer: TCL Communication Ltd.
•Address: Flat/RM 1910-12A, Block 3, China HongKong City, 33
Canton Road, Tsimshatsui, Kowloon, Hong Kong
On our website, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English and
other languages according to availability on our server:
www.alcatelonetouch.ca
Your device is a transceiver that operates on Wi-Fi with 2.4GHz and
5GHz, Bluetooth with 2.4GHz.
Company Address:
Room1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
Disclaimer
There may be certain differences between the user manual
description and the device’s operation, depending on the software
release of your device or specific operator services.
This device may contain materials, including applications and software
in executable or source code form, which is submitted by third parties
for inclusion in this device (“Third Party Materials”).
All third party materials in this device are provided “as is”, without
warranty of any kind, whether express or implied, including the
implied warranties of merchantability, fitness for a particular purpose
14
or use/third party application, interoperability with other materials
or applications of the purchaser and non-infringement of copyright.
The purchaser undertakes that TCL Communication has complied
with all quality obligations incumbent upon it as a manufacturer of
mobile devices and devices in complying with Intellectual Property
rights. TCL Communication will at no stage be responsible for the
inability or failure of the Third Party Materials to operate on this
device or in interaction with any other devices of the purchaser.
To the maximum extent permitted by law, TCL Communication
disclaims all liability for any claims, demands, suits or actions, and
more specifically – but not limited to – tort law actions, under any
theory of liability, arising out of the use, by whatever means, or
attempts to use, such Third Party Materials. Moreover, the present
Third Party Materials, which are provided free of charge by TCL
Communication, may be subject to paid updates and upgrades in the
future; TCL Communication waives any responsibility regarding such
additional costs, which shall be borne exclusively by the purchaser.
The availability of the applications may vary depending on the
countries and the operators where the device is used; in no event
shall the list of possible applications and software provided with the
devices be considered as an undertaking from TCL Communication;
it shall remain merely as information for the purchaser. Therefore,
TCL Communication shall not be held responsible for the lack of
availability of one or more applications wished for by the purchaser,
as its availability depends on the country and the operator of the
purchaser. TCL Communication reserves the right at any time to add
or remove Third Party Materials from its devices without prior notice;
in no event shall TCL Communication be held responsible by the
purchaser for any consequences that such removal may have on the
purchaser regarding the use or attempt to use such applications and
Third Party Materials.
Accessory
• Charger,5.0VDC/2.0A
• USBcable,5pins micro-USB
15
Warranty
Your device is warranted against any defect or malfunctioning which
may occur in conditions of normal use during the warranty period of
twelve (12) months
original invoice.
(2)
Batteries
against any defect which may occur during the first six (6) months (1)
from the date of purchase as shown on your original invoice.
In case of any defect of your device which prevents you from normal
use thereof, you must immediately inform your vendor and present
your device with your proof of purchase.
If the defect is confirmed, your device or part thereof will be either
replaced or repaired, as appropriate. Repaired device and accessories
are entitled to a 30 days warranty for the same defect. Repair or
replacement may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any
other costs.
This warranty shall not apply to defects to your device and/or
accessory due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your device is used;
2) Connection to any equipment not supplied or not recommended
by TCL Communication Ltd. ;
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable mobile device battery in terms of
conversation time standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries being
considered expendable supplies, the specifications state that you
should obtain optimal performance for your device during the first six
months after purchase and for approximately 200 more recharges.
(1)
from the date of purchase as shown on your
and accessories sold with your device are also warranted
16
3) Modification or repair performed by individuals not authorized by
TCL Communication Ltd. or its affiliates or your vendor;
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCL Communication
Ltd. ;
5) Inclement weather, lightning, fire, humidity, infiltration of liquids
or foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…
Your device will not be repaired in case labels or serial numbers
(IMEI/SN)have been removed or altered.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your country or jurisdiction.
In no event shall TCL Communication Ltd. or any of its affiliates be
liable for indirect, incidental or consequential damages of any nature
whatsoever,including but not limited commercial or financial loss or
damage,loss of data or loss of image to the full extent those damages
can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation
of indirect, incidental or consequential damages, or limitation of
the duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
Electronic Recycling:
For more information on Electronic Recycling, please:
1) Visit alcatel Electronic Recycling Program website at http://www.
alcatelonetouch.us/Electronic-Recycling-Program-Accessibilityand-Compliance/b/11522543011, or
2) Call alcatel US Customer Support at 1-855-368-0829.
17
Troubleshooting
Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoid storing large amounts of data in your tablet as this may
affect its performance.
• Use Factory data reset and the upgrade tool to perform
tablet formatting or software upgrading. All user tablet data:
contacts, photos, and files, downloaded applications will be lost
permanently after a factory data reset. It is strongly advised to
fully back up the tablet data and profile before doing formatting
and upgrading.
Please pay attention that after Factory data reset is performed you
may be requested to enter Google account credentials
used on this device before Factory reset. Otherwise you will not be
able to use the device. If you don’t remember your Google account
credentials please complete Google account recovery procedure. In
case you don’t succeed in it
• Please apply to authorized repair center, but remember that it will
not be regarded as warranty case.
My tablet cannot be switched on or is frozen
• When the tablet cannot be switched on, charge for at least 20
minutes to ensure the minimum battery power needed, then try
to switch on again.
• When the tablet falls into a loop during power on-off animation
and the user interface cannot be accessed, press the Power key
to Pop up the options, then long press “Power Off” to enter Safe
Mode. This eliminates any abnormal OS booting issues caused by
3rd party APKs.
(1)
that were
(1)
Applicable for Android OS versions starting from 5.1.
18
My tablet has not responded for several minutes
• Restart your tablet by long pressing the Power key for about 10
seconds.
My tablet turns off by itself
• Check that your screen is locked when you are not using your
tablet, and make sure the Power key is not mis-contacted due to
unlocked screen.
• Check the battery charge level.
My tablet can’t charge properly
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
to +40°C).
• When abroad, check that the voltage input is compatible.
My tablet can’t connect to the Internet
• Check your tablet’s Internet connection settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service.
• Make sure this feature does not require an Alcatel accessory.
I am unable to connect my tablet to my computer
• Install Alcatel Centre.
• Check that your USB driver is installed properly.
• Check that you have marked the checkbox of USB debugging.
To access this function, touch Settings\About tablet, then touch
19
Build number for 7 times. Now you may touch Settings\
Developer options\USB debugging.
• Check that your computer meets the requirements for Alcatel
Centre Installation.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient tablet memory for your download.
• Check your subscription status with your operator.
The tablet cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your tablet is visible
to other users.
• Make sure that the two tablets are within Bluetooth’s detection
range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 2.5
hours).
• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger
to obtain an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for a long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The tablet will become warm following prolonged game playing,
internet surfing or running other complex applications.
• This heating is a normal consequence of the CPU handling
excessive data such as game playing, Internet surfing or running
20
other complex applications. Ending above actions will make your
tablet return to normal temperature.
After Factory reset is performed my device asks to enter Google
account credentials and I can’t use it avoiding this action
• After Factory reset is performed you need to enter the original
Google account credentials that were used on this device before
Factory data reset. Otherwise you will not be able to use the
device. If you don’t remember your Google account credentials
please complete Google account recovery procedure. In case you
don’t succeed in it - please apply to authorized repair center, but
remember that it will not be regarded as warranty case.
I don’t hear when somebody calls/message me, I just see missed
calls/messages notifications on display.
(1)
.
• Please check if Interruptions/Do not disturb mode is activated on
your device. If it is activated you can see a “Star” symbol (for
Android OS 5.X version) or icon (for Android OS 6.X version)
displayed on notification panel. In this case you need deactivate
Interruptions/Do not disturb mode. To do it just press volume up
or down key and select “All” (on Android 5.X) or modify
it in Settings “Sound & notifications” Interruptions ( for Android
5.X) or Do not disturb ( for Android 6.X).
My device asks me to enter some password/code/key that I don’t
remember or don’t know due to this device being used by another
person before and I can’t get this password/code/key from him/her.
• Password/code/key request could be caused by the same security
feature activated on this device. You can try to perform Factory
data reset, but remember that if it doesn’t help you need to apply
authorized repair center and it will not be regarded as warranty
case.
(1)
Applicable for Android OS versions starting from 5.1.
21
1 Your device
1.1 Keys and connectors
Front panel
21
3
6
4
5
Number
Description
1
Micro-USB connector/Battery charge port
2
Earphone socket
3
Front camera
4
Power key
5
Volume Up/Down key
6
Microphone
22
Rear panel
8
7
9
Number
Description
7
Rear Camera
8
Speaker
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SIM card & MicroSD card socket
1.2 Getting started
1.2.1 Set-up
Inserting the microSD and micro SIM card
Insert your microSD card and micro SIM card in the right direction to
avoid damage. Please refer to the following instructions.
MicroSD
SIM
1 2 3 4
1. Before inserting/removing the microSD card and SIM
card, you should ensure the tablet is off, to protect it from
corruption or damage. In addition, regularly removing or
inserting the SD card or SIM card may cause the tablet to
restart.
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2. Use only micro SIM type card. Using a nano SIM with adapter may
damage the tablet or the card may become stuck in the device.
Charging the battery
To charge your tablet, connect the charger to your tablet and mains
socket.
•When using your tablet for the first time, charge the battery fully
(approximately 5 hours).
You are advised to fully charge the battery. Charging status ( ) is
indicated by the percentage on screen. The percentage increases as
the tablet is charged.
To reduce power consumption and energy waste, when battery
is fully charged, disconnect your charger from the plug; sw itch off
Wi-Fi, GPS, Bluetooth or background-running applications
when not in use; reduce the backlight time, etc.
1.2.2 Power on your tablet
Hold down the Power key until the tablet powers on, unlock your
tablet (Swipe, PIN, Password, Pattern) if necessary and confirm. The
Home screen is displayed.
If you do not know your PIN code or if you
have forgotten it, contact your network
operator. Do not leave your PIN code with
your tablet. Store this information in a safe
place when not in use.
Set up your tablet for the first time
The first time you power on the tablet, you should set the following
options:
•Touch to display the all languages list, slide up and down to select
the tablet's language, then touch to continue.
•Insert SIM card or touch SKIP to continue.
•Select a Wi-Fi to connect or touch SKIP to continue.
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•Set Date and time, then touch NEXT.
•Enter your name to personalize some apps on tablet.
•Select a way(Pattern, PIN, or Password) to protect your device.
•Following the instructions to finish the setup.
•When the tablet is powered on, you can connect to a Wi-Fi
network to sign into your Google account and to use some
features.
1.2.3 Power off your tablet
Hold down the Power key until the pop-up menu appears, select
Power off to confirm.
1.3 Home screen
You can bring all your favorite icons (apps, shortcuts, folders and
widgets) to your Home screen for quick access. Touch Home key to
switch to Home screen.
Status bar
•Status/Notification indicators.
Favorite tray applications
•Touch to launch apps.
•Long press to move or change apps.
Application tab
•Touch to see all applications.
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The Home screen extends on either side of the screen to allow
more space for adding apps, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view of the Home screen.
The page indicators above the apps tray indicate which screen you
are viewing.
Recent key
•Touch to displays a list of recently used applications.
Home key
•While on any application or screen, touch to return to the Home
screen.
Back key
•Touch to go back to the previous screen, or to close a dialogue box,
options menu, the notification panel, etc.
1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or
link in a Web page), touch and hold the item.
Drag
Place your finger on any item to drag it to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications, images, web
pages… at your convenience.
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Flick
Similar to swiping, but flicking is quicker.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to
landscape by turning the tablet sideways to have a better view.
1.3.2 Status bar
From status bar, you can view both tablet status on the right side and
notification information on the left side.
Touch and drag down the Status bar to open the Quick settings panel
or the Notification panel. Touch and drag up to close it.
Notification panel
When there are notifications, touch and drag the Status bar down
to open the Notification panel and read the detailed information.
Touch to switch to the Quick settings
panel.
Touch to clear all event–based
notifications (other ongoing
notifications will remain).
Note: After opening the Notification panel, touch the status bar or
drag down it again to switch to the Quick settings panel.
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Quick setting panel
You can enable or disable functions or change modes by touching the
icons on the Quick settings panel.
Touch to enter the Multi-user screen,
which allows you to switch the user
mode.
Touch to access Settings, which allows
you to set more items.
Note: After opening the Quick settings panel, touch to enter the
Multi-user screen, which allows you to switch the user mode,
or add new users.
1.3.3 Search bar
The tablet provides a Search function which can be used to locate
information within applications, the tablet or the web.
Search by text
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• Touch the Search bar from Home screen.
•Enter the text/phrase you want to search for.
•Touch on the keyboard if you want to search on the web.
Search by voice
•Touch from Search bar to display a dialogue screen.
•Speak the word/phrase you want to search for. A list of search
results will display for you to select from.
1.3.4 Lock/Unlock your screen
To protect your tablet and privacy, you can lock the tablet screen by
choosing slide or creating a variety of patterns, PIN or password, etc.
To create a screen unlock pattern (refer to the section "Screen lock"
for detail settings)
•Drag the status bar down and open the Quick settings panel
then touch the settings icon to enter Settings, then touch
Security\Select Screen lock\Pattern.
•Draw your own pattern.
Draw your unlock pattern
Touch to confirm by drawing pattern
again
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To create a screen unlock PIN/Password
•Touch Settings\Security\Select Screen lock\PIN or Password.
•Set your PIN or Password.
To lock tablet screen
Press the Power key once to lock the screen.
To unlock tablet screen
Press the power key once to light up the screen, draw the unlock
pattern you have created or enter PIN or password, etc. to unlock the
screen.
If you have chosen Swipe as the screen lock, swipe the lock screen up
with your finger to unlock the screen.
1.3.5 Personalize your Home screen
Add
You may long press a folder, an application or a widget to activate the
Move mode, and drag the item to any Home screen as you prefer.
Reposition
Long press the item to be repositioned to activate the Move mode,
drag the item to the desired position and then release. You can move
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