Alcatel-Lucent OmniSwitch 6855, OmniSwitch 6400, OmniAccess 8550, OmniStack 6200, 7750 User Manual

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OmniAccess 740
OmniAccess 780
OmniStack 6212
OmniStack 6224P
OmniStack 6248
OmniSwitch 6850-24
OmniSwitch 6850-P48XH
OmniSwitch 6855-14
OmniSwitch 6855-U10
OmniSwitch 6400-24
OmniSwitch 7800
OmniSwitch 7700
OmniSwitch 9600
OmniSwitch 9700
OmniSwitch 9800
7450 ESS-67450 ESS-1
7710 SR-c4
OmniAccess 4504
OmniAccess 4302
AP65
AP61
AP85
AP125
Brick 50
Brick 700
Brick 1200
OmniAccess 1000
OmniAccess 2400
OmniAccess 8550
Secure Laptop Card
OmniAccess 6000
PoE
PoE
Management System
Devices with the IPv6-logo have been certifi ed by the IPv6 Forum (www.ipv6forum.com).
Power over Ethernet is the way to power IP phones, wireless access points, Ethercams, etc. The IEEE
802.3af committee ratifi ed PoE for Fast Ethernet as well as for GigE.
Devices with the Wi-Fi-logo have been certifi ed by the Wi-Fi Alliance. (www.wi-fi .org).
Access Guardian enables auto-sensing authentication and granular authorization at the point of access to the network. Access can be intelligently granted to any devices based on mac-address, via a captive portal or using an 802.1X supplicant.
Quarantine Manager isolates attacks to the IP infrastructure without requiring client-based code. Quarantining is based on information retrieved by Alcatel-Lucent switches that have been attacked or any device that can send a fault message containing the attacker’s source address.
The Low Power logo indicates the devices are optimized in their energy consumption.
The Metro Ethernet Forum (MEF) is a global industry alliance comprising more than 120 organizations including telecommunications service providers, cable operators, MSOs, network equipment, test vendors, labs and software manufacturers, semiconductors vendors and testing organizations. www.metroethernetforum.org
The Tra f fi c Anomaly Detection feature is used to detect anomalies through statistical analysis of network traffi c. Such anomalies are detected in real time network traffi c and can be logged, generate SNMP traps, or result in disabling the anomalous port automatically.
Compliance
OmniVista 2500/2700 Series Network Management
• Client/server based application to confi gure and manage up to thousands of devices
• Discovery and topology support for current and legacy Alcatel-Lucent Enterprise products and third-party devices
• Network-wide operations for monitoring, troubleshooting and bulk confi guration through automation
• OneTouch centralized QoS and global security policy push for network resources access and network administration credentials
VitalSuite Performance Management
• Network/applications performance management
• Wide range of services ranging from end-user applications to network infrastructure service
• In addition to Alcatel-Lucent equipment, out-of-the-box support for over 50 vendors, 640 types of network equipment and top 30 business applications
VitalQIP DNS/DHCP IP Management
• Centralized IP address inventory and management
• Unsurpassed DNS/DHCP servers
• Automated confi guration of multi-vendor DNS/DHCP
• Latest technology support – VoIP, ENUM, IPv6, mobile HSD, IP video
• Alcatel-Lucent Appliance available
5620 Service Aware Manager and 5650 Control Plane Assurance Manager
• Visualization of service topology and status
• Simplify service provisioning with GUI-based templates
• Comprehensive fault management system to assist with root cause analysis
• Graphical IP topology visualization of multi-vendor IP routes
• Route event browsing for inspection and troubleshooting
OmniAccess 700
Type
Unifi ed Services Gateway
Models
• OmniAccess 740:
- 2 interface module slots, 2 x RJ45 GigE ports
- AC power supply
• OmniAccess 780:
- 6 interface module slots, 2 x RJ45 GigE ports
- AC power supply, redundant supply is optional
Interface Modules
• 8 x RJ45 GigE ports
• 4 x T1/E1 ports
• 4 x Universal ports (56Kbps-2Mbps)
Management
• CLI, Web, SNMP
• OmniVista 2500
Features
• Hitless component upgrades
• Physical and logical separated management plane
• Routing: VRRP, RIP, OSPF, BGP, GRE
• LAN: Ethernet, VLAN, STP
• Firewall: Stateful, NAT, ALG, (D)DoS protection
• WAN: PPP, MLPPP, FR, MLFR, HDLC
• VPN (IPSEC): DES, AES, PSK, PKI
• QoS: Hierarchical, WRED, ToS/DSCP
• Services: DHCP Relay, FTP, Telnet
OmniStack 6200
Type
Stackable L2 Fast Ethernet Switch Mix and match up to 8 units
Models
• 12, 24 or 48 x RJ45 10/100 port models
- Available with and without PoE
• 24 x SFP Fast Ethernet port model
• All models
- 2 x Gigabit stack ports
- 2 x GigE combo ports (RJ45/SFP)
Management
• CLI, Web, SNMP
• OmniVista 2500 and VitalSuite
Features
• VLAN, QoS and ACL support
• Stack looping and optional, redundant power supply
• IEEE 802.1X support
• VLAN stacking, DHCP Option 82
• IP source guard, IPTV multicast
• IEEE 802.1AB
OmniSwitch 6xxx Common Features
Management
• CLI, Web, SNMP
• OmniVista and VitalSuite
Features
• L1/L2/L3/L4 policies for advanced QoS and ACLs
• IEEE 802.1AB, UDLD
• VLAN stacking, DHCP Option 82
• IP source guard, IPTV multicast
• Embedded traffi c anomaly detection and correction
• Ethernet OAM
• Multicast Switching and Routing
OmniSwitch 6850
Type
Stackable L2/L3 GigE Switch Mix and match up to 8 units
Models
• 24 or 48 x RJ45 GigE port models
• 24 or 48 x RJ45 10/100 upgradeable to GigE (L models)
• 24 x SFP GigE/Fast Ethernet port model
• All models
- 2 x 10-Gigabit stack ports
- up to 4 x GigE combo ports (RJ45/SFP)
• Specifi c models
- 2 x XFP 10-GigE ports
- PoE 802.3af
- upgradeable to GigE
- DC or AC power supply
Additional Features
• Advanced power supply redundancy
• Smart Continuous Switching
• Large L3 routing Tables
• VRRP, RIP, OSPF, IS-IS and BGP Support
• 5620 SAM Network Management
OmniSwitch 6855*
Type
Ruggedized L2/L3 GigE Switch
Models
• 12 x RJ45 GigE ports (of which 4 PoE) and 2 x SFP ports
• 8 x SFP GigE/Fast Ethernet ports and 2 x RJ45 ports
• 20 x RJ45 GigE ports (of which 4 PoE) and 4 x combo ports
• 22 x SFP GigE/Fast Ethernet ports and 2 x combo ports
Additional Features
• VRRP, RIP, and OSPF Support
• Advanced power supply redundancy
• Built to operate in harsh industrial environments
• Outstand stringent shock, EMI/EMC and temperature conditions
*Contact us for availability date
OmniSwitch 6400*
Type
Stackable L2 + GigE Switch Mix and match up to 8 units
Models
• 24 or 48 x RJ45 GigE port models
• 24 x SFP Gigabit/Fast Ethernet port model
• All models
- 2 x 10-Gigabit stack ports
- up to 4 x GigE combo
ports (RJ45/SFP)
• Specifi c models
- PoE 802.3af
- DC or AC power supply
Additional Features
• Smart Continuous Switching
• Redundant power supply
• VRRP and RIP Support
*Contact us for availability date.
Type
Modular L2/L3 Chassis
Models
• OmniSwitch 7700: 8+2 slots, up to 192 10/100 or 96 GigE ports
• OmniSwitch 7800: 16+2 slots, up to 384 10/100 or 192 GigE ports
• DC or AC power supplies
Interface Modules
• 24 x RJ45 10/100 ports with or without PoE
• 12 x 100BaseFX ports
• 12 x RJ45 GigE ports
• 2 or 12 x SFP GigE ports
• 4 x SFP ATM STM-1/OC-3 ports
• 1 x SFP ATM STM-4/OC12 port
Management
• CLI, Web, SNMP
• OmniVista 2500 and VitalSuite
Features
• Smart continuous switching
• Advanced power supply redundancy
• Dynamic routing protocols including BGP and multicast
• L1/L2/L3/L4 policies for advanced QoS and ACLs
OmniSwitch 7000
OmniSwitch 9000
Type
Modular L2/L3 Chassis
Models
OmniSwitch 9600: 4+1 slots, up to 192
RJ45 GigE or 24 x 10-GigE ports
OmniSwitch 9700: 8+2 slots,
up to 384 RJ45 GigE or 48 x 10-GigE ports
OmniSwitch 9800: 16+2 slots, up to 768
RJ45 GigE or 96 x 10-GigE ports
DC or AC power supplies
Interface Modules
24 x RJ45 GigE ports with
or without PoE
24 x SFP GigE ports
48 x RJ45 GigE ports
20 x RJ45 10/100 (upgradeable to GigE)
+ 2 SFP Gigabit/Fast Ethernet ports
2 x XFP 10-GigE ports
6 x XFP 10-GigE ports
Management
• CLI, Web, SNMP
• OmniVista 2500 and VitalSuite
Features
High performance switching
and routing with low latency
Smart continuous switching
Advanced power supply redundancy
Dynamic routing protocols including
IS-IS, BGP and multicast
Simultaneous wire-speed IPv4
and IPv6 support
L1/L2/L3/L4 policies for advanced
QoS and ACLs
IEEE 802.1AB, UDLD
Secure management
(CLI, Web, SNMP)
VLAN, QoS and ACL support
Embedded traffi c anomaly
detection and correction
7750/7710/7705 Service Router and 7450 Ethernet Service Switch
Type
Modular IP/MPLS Service Router and Ethernet Service Switch
Models
• Service Router 7710 model c4 and c12
• Service Router 7750 model 1,7 and 12
• Ethernet Service Switch 7450 model 1, 6, 7 and 12
• Service Aggregation Router 7705
Interface Modules
• RJ45 10/100 and SFP100BaseFX
• RJ45 GigE and SFP GigE
• XFP/SimplexSC 10-GigE
• DS1/E1 and DS3/E3
• SFP: STM-1/OC-3, STM-4/OC-12, STM-16/OC-48
• SimplexSC STM-64/OC-192
• SFP: ATM STM-1/OC-3, STM-4/OC-12
various port densities, model dependent
Management
• CLI, SNMP
• 5620 Service Aware Manager
• 5650 Control Plane Assurance Manager
Features
• High availability - Non-Stop Routing and Fast Reroute (<50ms failover)
• High reliability - Full redundancy with no single point of failure
• Hierarchical QoS - any service, any user
• High level of network virtualization using L3-VPN VRF and L2-VPN (VLL, VPLS)
OmniAccess WLAN
Type
Modular Chassis Wireless Switch
Models
• OmniAccess 6000PS2: 4 slots + 2 power supplies
• OmniAccess 6000PS4: 4 slots + 2 PoE power supplies
Modules
• 2 x GBIC GigE ports
• 24 x RJ45 10/100 ports with or without PoE
• Supervisor 1 (max. 2 per chassis)
• Supervisor 2 (max. 2 per chassis)
• Supervisor 3 with integrated XFP and SFP ports (max. 4 per PS4-chassis)
*
Type
Standalone Wireless Switch
Models
• OmniAccess 4302: 1 x RJ45 10/100 port and 1 x RJ45 10/100/100 port
• OmniAccess 4304/8: 8 x RJ45 10/100 PoE ports and 1 x GigE port
• OmniAccess 4324: 24 x RJ45 10/100 PoE ports and 2 x GBIC GigE ports
• OmniAccess WLAN 4504/4604/4704: 4 x GigE combo ports
*
Type
Wi-Fi access points
Models
• Indoor and outdoor models
• Integrated or external antennae
• 802.3af PoE or external powered
• IEEE 802.11a, IEEE 802.11b/g and IEEE 802.11n draft
*
Management
• CLI, Web, SNMP
• OmniVista Mobility Manager
• OmniVista 2500 and VitalSuite
Features
• WEP, WPA, WPA2, TKIP, AES, WMM, IEEE 802.1X
• Automatic RF management
• Advanced wireless IP telephony support including:
- Battery saving, load balancing
- IEEE 802.11e QoS
- Alcatel-Lucent Wi-Fi phones and
standard SIP phones
- Call admission control
• Integrated stateful fi rewall
• Wireless IDS/IPS, rogue AP detection
• Real time localization for Wi-Fi clients and Wi-Fi asset tags
• Virtual site survey technology
• Wireless mesh including P2P­bridging
• Remote access points supporting NAT traversal
* Contact us for availability date
VPN Firewall Brick
Type
Distributed VPN/Firewall, security appliance
Models
• Brick 50: 3 x RJ45 Fast Ethernet ports, AC power supply
• Brick 150: 4 x RJ45 Fast Ethernet ports, AC power supply
• Brick 700: 8 x RJ45 Gigabit ports, AC or DC power supply
• Brick 1200: 8 x RJ45 Gigabit + 2 SFP Gigabit ports, dual AC power supply
• Brick 1200 HS: 14 x RJ45 Gigabit + 6 SFP Gigabit ports, dual AC or DC power supply
Management
• Security Management Server
• OmniVista 2500
Features
• Overlay Security: no network changes
• VoIP, IMS, Monility, Dual-Mode Service and FemtoCell Security
• End-to-end redundancy (no session loss)
• Virtual Firewall Support
• Firewall: Stateful, NAT/PAT, deep packet inspection ALG
• (D)DoS protection: Intrusion Detection/Prevention
• VPN (IPSEC): DES/3DES, AES, PSK, DoD PKI, IKEv1/v2
• QoS: Hierarchical, WRED, ToS/DSCP
• ICSA Certifi cation
OmniAccess 3500 Nonstop Laptop Guardian
Type
Transparent, secure, remote laptop manager
Model
PCMCIA-card with wireless modem
Management
Central Policy Server
Features
• Embedded CPU and self-contained, hardened operating system
• Rechargeable battery supplies power to the card when the laptop is on standby or shut down
• Flash memory storage of software updates, patches or downloads while the laptop is powered off
• GPS capabilities for locating lost or stolen laptops
• Secure communications over the enterprise VPN with no additional software required on the laptop
OmniAccess Safeguard
Type
Application-aware Network Access Controller
Models
• OmniAccess 2400 Safeguard
- 24 x SFP GigE ports
- Dual AC power supply
• OmniAccess 1000 Safeguard
- 10 x SFP GigE ports
- Dual AC power supply
Management
• OmniVista SafeGuard Manager
• OmniVista 2500
Features
• Overlay Security: no network changes
• User Authentication: Web, IEEE 802.1X, Kerberos, DHCP
• Role/Identity based Network Access policy management (Per-user and per-application controls)
• Real-time network visibility & incident monitoring
• Advanced behavioral anomaly detection against zero-day attacks and malware
• Web Portal with Clientless Integrity Check
• Granular Quarantining
• High Availability Option
• Compliance reporting
OmniAccess 8550 Web Services Gateway
Type
SOA appliance for compliant business process automation
Models
• Standalone
• High availability for mission critical environments
Features
• Patent-pending security features required for proper corporate governance
- Session-based run-time policy enforcement
- Consolidated audit trails
- Data privacy protection
• Managed partner extranet features
- Identity interoperability
- Service virtualization
- Seamless user mobility
• Information system interoperability
• Service mediation
IP Infrastructure and Security Products
IP
Communication
Products
To provide our customers with the industry’s best value in highly available, secure and easy to manage network solutions.
PoE
PoE
PoE
PoE
PoE
PoE
Wallboard
Voice Encryption
OmniPCX Offi ce Compact Edition
OmniPCX Offi ce
Attendant Directory
Distribution Matrix
Blade Center
AP61 AP60
Topology Map
Event summary on IP desktop softphone
Event summary balloon
300 DECT
IP Touch 610 WLAN 4068 IP Touch
OmniGenesys Contact Center
400 DECT IP Touch 310 WLAN 4008 IP Touch
Extended Communication Server Premium Edition
Extended Communication Server Compact Edition
Cellular Extension
Radio-based Station DECT Cabinet M2Rack 1 and Rack 3
Appliance Server
4028 IP Touch Bluetooth Handset
Nokia ICC
VitalSuite Performance Management Software
• Centrally manages network, application and service quality
• Real-time event analysis and alarming
• Out-of-the-box support
• VoIP testing of audio and signaling performance indicators
• OmniPCX Enterprise Integrated call and system monitoring
• System Level Key Performance Indicators
OmniVista 4760 NMS application suite
• Centralised management platform
• 600 OmniPCX nodes
• 100,000* Users
• 200,000 Directory entries
• 30 simultaneous web based or Java clients
Services
• User-friendly Confi guration
• Network maintenance
• Operations audit
• Real-Time Alarms
• Tailored and animated Topology maps
• Multi-carrier Metering
• Performance analysis
• VoIP quality monitoring
• Company Directory
• Third-party SIP devices management
• Integration with Network Management Platforms
* Application distributed on multiple servers
OmniVista / Management
Common Features
• 120 (h) x 45 (w) x 22 (d) mm
• 110 g
• Vibrate mode (direct key control)
• DECT/GAP
• Basic charger
• Dual charger
Wireless Terminals
Extended Communication Server
• Compact Edition for 6-25 users
• Premium Edition for 25-200 users
Features
• Collaboration: Virtual Desktop, Web-mail, Calendar, Contact, Tasks
• Unifi ed Communications: Telephony Features with OmniPCX Offi ce (Click-to-Call, Nomadic Extension, Voice Messaging, Transfer)
• Mobility: Mobile Virtual Desktop, Push Mobile
• IT Services: Security & Network Functions, Mail Server, Web Server
• Administration: Web-based Management, Automated Software Update
Extended Communication Server
OmniPCX Offi ce
• Compact Edition for 6-20 users (6-50 IP users)
• Unit 1 / Unit 2 / Unit 3 for 6-200 IP users
Architecture
• Unit 1: 2 free slots / Unit 2: 5 free slots / Unit 3: 8 free slots
• Integrated AC/DC power supply
• Integrated battery back-up (10mn)
• Extended back-up with external battery
Applications
• 3 to 6 party conferencing
• Web audio conferencing
• Integrated Voice
• Integrated Unifi ed Messaging
• One Number Application, Cellular Voice Client
• Welcome Greetings
• Automated Attendant
• ACD/Call Center (32 agents, 4 supervisors)
• PIMphony Soft Phone
• PC based Attendant
• Management OmniVista 4760
• CSTA (XML Web Services)
• Networking: IP Network, SIP / H323
OmniPCX Offi ce
Wireless LAN
• No limit of Access Point
• AP60, AP61 single radio
- 12 communications in 802.11a
- 10 communications in 802.11g
- 8 communication in 802.11b
• AP65, AP70 Dual band
- 12 communications in 802.11a
- 10 communications in 802.11g
- 8 communications in 802.11b
Wireless Infrastructure
OmniTouch Contact Center Standard Edition
• 5,000 Declared agents
• 5,000 Agents with private extension
• 1,000 CCA Soft phone agents
• 1,000 CCO Outbound agents
• 1,000 CTI supervision
• Advanced Call Routing (Skill mapping)
• 30 Supervision CCS
• 30 RTI Wallboard connections
• 8 Wall board Serial links
• 1 Work Force Management interface
• CCIVR
OmniTouch Contact Center Premium Edition
• CC Interaction
- 150 Incoming Voice Agents with CTI supervision
- 150 Outgoing Voice Preview and Predictive Agents
- 150 Agent scripting
- 150 Email Agents
• Actionable CC
- 15 Visual CC (Supervisors)
• Visual IVR
• Exposure CC
- Developer SDK
- Openness Pack Reporting
- Openness Pack Workforce Management
- Openness Pack IVR and Wallboard
• Adapters
- G+ Adapters for Microsoft CRM
- G+ Adapters for SAP ERP
- G+ Adapters for SAP CRM
OmniGenesys Contact Center Solution
• Scalable Solution
- Unlimited number of Multi Media Blended
• Customer Interactions
- Inbound Voice, Outbound Voice
- Self-Service
- Email
- Web Chat
• Collaboration
- CCTeamer
• Integration
- Agent Desktop
- Expert Contact
- Gplus Adaptors
- SDK
• Insight
- Workforce Management
- Supervisor desktop
- Informart
0mniTouch Contact Center
OmniPCX Enterprise
• Architecture: Centralised, Distributed, Networked
• Performance 300,000 BHCC
• Resilience
- IP Redundancy Level 2 or 3
- 99.999% time availability
- 100 PCS
• 15,000 Users per Communication Server
- 15,000 IP Touch wire line phones
- 5,000 SIP wire line phones
- 5,000 wire line TDM phones
- 5,000 DECT or Wireless LAN phones
- 5,000 Cellular Extensions
- 1,000 S0 terminals
- 50 Attendants
- 240 Media gateways
• 10,000 Trunks per node
• 2500 SIP Trunks per node
• 100 Nodes in an ABC Network (cluster)
- 100,000 users per ABC Network
- 24,000 Media gateways
• 255 “ABC Networks” (clusters) in a “Supra Network”
• 25 Millions users per “Supra Network”
Features
• 500+ Business Telephony features
• Embedded SIP Communications
- SIP telephony features
- SIP Trunking to NGN2
• Attendant Services
• Voice and fax mail
• Contact centre services
• Full feature set for DECT
• Voice over Wireless LAN
• Cellular Extension
• Survivability PCS
• VoIP Encryption
• Multi Companies/Departments
• Hotel and Hospital services
OmniPCX Enterprise
Services
• Telephony
• Unifi ed Messaging (email, fax, voice mail)
• One Number routing
• Instant Messaging
• Audio, Web and Video Conferencing
• Audio Messaging Delivery Service
• Rich Presence
Unifi ed Client: My Instant Communicator
• Personal Computer
• Mobile Phone
• 8 Series (4038, 4068)
• Complements IBM and Microsoft desktop environments
• Openness through XML Web Services
• Security policy
- Authentication (LDAP/LDAPS, RADIUS)
- Single Sign On (NTLM)
- Confi dentiality (HTTPS, LDAPS)
• Redundancy
- Availability (N+1)
OmniTouch Unifi ed Communications
• Stand alone
• 500 users
• 8 x IP Media Gateway
• Voice Mail 4645
• Contact Center
- 50 Agents
- 2 Supervisors
• OmniVista 4760
- 2 simultaneous clients
- 3,000 directory entries
• OmniTouch Unifi ed Communications
- My Instant Communicator
- One number services
• Availability Passive Call Server
• Silent installation wizard
• Virtual machine and host parameter scripts
Business integrated Communication Solution
Security
• System Authentication
- Radius server
- 802.1X IP Touch authentication
• System Security
- OmniPCX Enterprise Embedded fi rewall
- Managed IP Touch PC port
- IP Touch PC port VLAN Tagging
- Management clients encryption IPSEC
• System management (dual port, SSH, SSL, SNMPv3, etc.)
• System Integrity
- Media Gateways and IP Touch binaries signatures
- Logs history: Syslog
• User Authorization
- Call barring
- Business and hospitality pre-payment
- Secured DISA
Security
Architecture
• Server Security Module (SSM) for Communication Server
• Media Security Module (MSM) to other IP components
• Software Security Module integrated in IP Touch phones and Soft Phones
Media Encryption
• Voice encryption based on SRTP with AES 128 bits
• Transparent modem and fax encryption
Signalling Encryption and Integrity
• Signalling protection: IP Sec ESP (Transport mode) with AES 128 bits
• Signalling integrity: HMAC SHA1
Voice Encryption
• Multimedia TDM attendant 4059 SBC
• Multimedia IP attendant 4059 IP
• Attendant 4059 common features
- Graphical view of waiting queues
- Direct access to called party communication resources
- Subscriber and trunks supervision
- Text messaging
- Recording of communications
- System management
- DECT guest management
- Dynamic Directory access key
• IP attendant Soft Phone
Attendants Devices Class B
Per Communication Server
• 240 IP MG Rack 1 or Rack 3
• 120 IP MG two Rack 3
• 80 IP MG three Rack 3
• 90 Crystal IP MG M2 or M3
Crystal Media Gateway Features
• 800 TDM phones
• 5,000 IP phones
• 12 ISDN or Private PRI
• 40 ISDN BRI
IP Media Gateway Features
• 250 TDM phones
• 5,000 IP phones
• 12 ISDN or Private PRI
• 12 ISDN BRI
Media Gateway
To provide our customers with the industry’s best value in feature-rich and open standard communication system.
• Synchronization Microsoft Active Directory – Alcatel-Lucent OmniVista 4760
- Automatic user phone
number assignment
- Automatic
communication parameters change
- Simplifi ed telephony
management
• Billing Credit Control
- Individual usage control
- Threshold notifi cations
- Public network access
limitations
• OmniVista 4760 SNMP Integration
- Real time and automatic
voice components identifi cation
- Alarm management
• Remote Silent Observation
- Permanent listening
- Restricted barge-in
- Help request from
agents
• OmniGenesys Wallboard Manager
- Real-time information
display
- Real-time update
- Scheduled multiple
templates
- Multi-language
management web interface
Out Of The Box Solutions
300 DECT
• Graphic display (pixels) 96 x 48 Monochrome LCD
• Backlight Display (blue)
400 DECT
• 98 x 66 Color LCD with 4,096 colors
• Speakerphone
• Backlight Display (white) and keypad (blue)
• Headset connection
Common Features
• 111 g
• Graphic display (pixels) 128 x 96 Monochrome LCD
• Speakerphone
• Backlight Display and keypad
• Vibrate mode
• Headset connection
• Wireless standards IEEE 802.11 a/b/g
• Basic charger
• Dual charger (including confi guration cradle through USB link for software upgrade)
• Quad charger
IP Touch 310 WLAN
• 137 (h) x 51 (w) x 23 (d) mm
4068
• Adjustable graphical display
• 240x320 pixels ¼ VGA
• 4096 colors
• Comfort handset
• Specifi c headset plug 3.5 mm
• Alphabetic keyboard
• Bluetooth
®
1.2 wireless techn.
• Additional PC connectivity with switch
4038
• Adjustable graphical display
• 100x160 pixels
• 4 gray levels
• Comfort handset
• Specifi c headset plug 3.5 mm
• Alphabetic keyboard
• Additional PC connectivity with switch
4028
• Adjustable graphical display
• 64x128 pixels
• Black & white
• Comfort handset
• Specifi c headset plug 3.5 mm
• Alphabetic keyboard
• Additional PC connectivity with switch
4018
• Character display
• 20 characters
• Black & white
• Comfort handset
• Additional PC connectivity with switch
4008
• Character display
• 20 characters
• Black & white
• Standard handset
Wireline Terminals
Common Features
• Hands-free mode
• External loudspeaker
• External power supply
• Dial by name
• IEEE 802.3af full compliance
• 10/100/1000BT Auto sensing & confi gurable
Add - on modules
• 10 traditional keys add-on module
• 40 extra keys add-on module
• 14 keys with LCD add-on module
• Bluetooth
®
handset
• Headsets
www.alcatel-lucent.com
EAN 4287628 - 02/2008 - © 2008 - Alcatel Lucent Enterprise -
32, avenue Kléber - 92707 Colombes - France - RCS Paris B 602 033 185. Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo, are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. Alcatel-Lucent assumes no responsibility for the accuracy of the information presented, which is subject to change without notice. © 2008 Alcatel-Lucent. All rights reserved. Photos: Alcatel-Lucent. Printed in EEC on chlorine-free paper. Design: Art Connexion - 6133
• Security
- WEP RC4 algorithm
- WPA 128 bits User Authentication Key
- WPA2 Advanced Encryption Standard
DECT Mobility Infrastructure per Communication Server
• 1,000 RBS per system
• 256 IBS per system
• RBS: 12 communications
• IBS: 6 communications
• Security
- 8 PARI
- 128 bits User Authentication Key
- 64 bits Derived Cipher Key
IP Touch 610 WLAN
• 145 (h) x 51 (w) x 23 (d) mm
• Push-to-talk feature
ONE STOP VENDOR
R&D Synergy
Superior level of integration
Converged Technical Support
Predictable deployments avoid
the hassle of cross compatibility issues
THE WINNING COMBINATION
Collaboration
CCteamer, presence based routing
EXTENDED INTERACTIONS
"The Alcatel-Lucent stamp"
Genesys
Suite
Video Contact Center
Partnership with leading video providers
Alcatel-Lucent
OmniPCX Enterprise
Communication
Server
Alcatel-Lucent Professional Services
Genesys certified engineering team -
"out of the box" customizations
Applications IP phones
Advanced agent workplaces
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