By NCK Team
Rev.
One Touch 282(A) &MTC 268 & RPFRG1801 Level 2 Repair Document
Page
1.2
1/23
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2 Repair Document
Cristalk
One Touch 282(A)
MTC 268
RPFPG1801
MTC 268 RPFRG1801
By NCK Team
Rev.
One Touch 282(A) &MTC 268 & RPFRG1801 Level 2 Repair Document
Page
1.2
2/23
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
1.3
2012-8-14
Add the attention of assembly of
furnished frame
Echo Huang
Shichuan
Lican
1.2
2012-6-8
Add the information of RPFPG1801
Echo Huang
Shichuan
Lican
1.1
2012-5-3
Add the information of MTC 268
Echo Huang
Huangzhen
Lican
1.0
2011-11-18
Update tool information
Echo Huang
Huangzhen
Ivy
0.1
2011-10-2
Preliminary draft
Echo Huang
Huangzhen
Ivy
Rev.
Date
Modification description
Prepared By
Checked By
Approved By
L2 Repair Document
Note: this manual is non-contractual and TCT can modify it without prior notice the characteristics
of described equipments.
By NCK Team
Rev.
One Touch 282(A) &MTC 268 & RPFRG1801 Level 2 Repair Document
Page
1.2
4/23
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
L2 Repair Document
1. Level 2 repair process
By NCK Team
Rev.
One Touch 282(A) &MTC 268 & RPFRG1801 Level 2 Repair Document
Page
1.2
5/23
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L2 Repair Document
2. Warranty Check and Visual Inspection
2.1 Warranty confirmation of L1:
1) IMEI sticker check:
a) The IMEI number MUST be the same with the one on the IMEI sticker. If not, it‟s out of warranty
policy
b) IMEI label should not be
Removed
Scratched
Unreadable
Un-approved or un-provided by Alcatel.
2) Humidity sticker: Liquid detection on humidity sticker.
2.2 Visual mechanical check:
1) Corrosion
Corrosion on the USB connector, SIM connector, and other metal surface
2) Hole (diameter > 1mm)
Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens,
keypad…
3) Bump
By NCK Team
Rev.
One Touch 282(A) &MTC 268 & RPFRG1801 Level 2 Repair Document
Page
1.2
6/23
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L2 Repair Document
Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery
cover, touch Lens, keypad, etc.
4) Scratch
Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery
cover, touch Lens, keypad, etc.
5) Distortion
Bend, twisted or crushed on the h/s, cover/casing or connectors, etc.
6) Broken
Touch broken, casing/cover broken, etc.
7) Dropped
Keypad tears off, touch lens, connectors dropped, etc.
8) Gap
External physical damage relating to abnormal use, like front case and frame opened
9) Others
Damage caused by disassembly ,wrong part assembly, lost of components
Use in abnormal environment like high temperature cause plastic melts
2.3 Pretest
1) Check that the SIM card is set correctly.
2) Insert the battery.
3) Power on the cell phone.
4) If the cell phone can not power on, visually check the condition of the battery connector.
Replace it if necessary.
5) If the cell phone asks to input NCK code, which means it is SIM locked, and can only be worked
with dedicated SIM card. Use the correct SIM card.
6) Enter the phone code if necessary.
7) If power on, test step by step with the auto test code:
Press *#2886# in dial screen and select “OK” or “START” to begin the testing
By NCK Team
Rev.
One Touch 282(A) &MTC 268 & RPFRG1801 Level 2 Repair Document
Page
1.2
7/23
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
Insert SIM card
SMS test
Start
Phone call test
Switch on the H/S
Auto Test
END
Test done / check
Charge test
To check if the card is right fitting and charge
To check every key / backlight / display
To check the communication & function of hands-free
To check it can send/receive message normally
Plug the charger for at least 5mn to check if the device
takes the charge
Including the below test items:
Backlight/LCD/Keypad/receiver/Micophone/Speaker/
Headset/Battery/Melody/ Vibrator/Charger
L2 Repair Document
3. Online software update
It is authorized to download software in level 1 repair center for the handset which needs to update.
The “SoftwareUpgrade 4.7” is a software upgrade application. Handset Software can be downloaded
from TS website via it. TS Website: https://css.tclmobile.cn/. SoftwareUpgrade 4.7 is for one touch
282 while 4.86 is for MTC 268. RPFPG1801 can use SoftwareUpgrade 4.98.
3.1 Below equipments is requested when download
A handset with full charged battery.
PC with windows system.
A downloading cable.