Alcatel-lucent MOBILE 200 REFLEXES, MOBILE 100 REFLEXES User Manual
Alcatel Mobile Reflexes™
OK
Alcatel OmniPCX Enterprise
ARCHITECTS OF AN INTERNET WORLD
1
Thank you for choosing this Alcatel Mobile 100 or 200 Reflexes telephone: it is a
reliable telephone designed to make life easier for you.
To find out the essential functions of the Mobile 100 or 200, we suggest that you read
carefully the first chapters of this manual.
The availability of some of the functions described in this guide may depend on your
system version or configuration.
If you are in doubt, consult your system supervisor.
User manual
2
Precautions for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 5
Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7
Display and corresponding icons . . . . . . . . . . . . . . . . . . . . . . . p. 8
1.1 Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8
1.2 MENU icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9
1.3 Call icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10
1.4 How to use this manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10
1.5 How to use your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
2.1 Installing the battery in the telephone . . . . . . . . . . . . . . . . . . . . p. 12
2.2 Charging your telephone battery . . . . . . . . . . . . . . . . . . . . . . . . p. 13
2.3 Switching on your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13
2.4 Accessing the MENU and navigating . . . . . . . . . . . . . . . . . . . . . . p. 14
Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
3.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15
3.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
3.3 Calling from your personal directory . . . . . . . . . . . . . . . . . . . . . p. 16
3.4 Calling your correspondent by name (phone book) . . . . . . . . . . p. 17
3.5 Calling back one of the last 6 numbers dialled (Redial) . . . . . . . p. 17
3.6 Making a call-back request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17
3.7 Calling a correspondent on his loudspeaker . . . . . . . . . . . . . . . . p. 18
3.8 Leaving a voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
3.9 Leaving a text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
3.10 Overriding a forwarded call . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20
3.11 Using hands-free mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20
3.12 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21
3.13 Camp-on when a correspondent is busy . . . . . . . . . . . . . . . . . . p. 21
3.14 Intrusion into a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22
3.15 Calling a private external number . . . . . . . . . . . . . . . . . . . . . . . p. 22
3.16 Allocating your calls to customer account codes . . . . . . . . . . . . p. 23
3.17 Placing an external correspondent on hold (parking) . . . . . . . . . p. 23
3.18 Reporting malicious calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 24
Handling several calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25
4.1 Calling a second correspondent (enquiry call) . . . . . . . . . . . . . . p. 25
4.2 Answering a second call during a conversation . . . . . . . . . . . . . p. 26
4.3 Switching between calls (broker call) . . . . . . . . . . . . . . . . . . . . . p. 27
4.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28
Contents
1.
2.
3.
4.
4.5 Three-way conference with 2 internal and/or external
correspondents (3-way conference) . . . . . . . . . . . . . . . . . . . . . . p. 29
4.6 Camp-on busy control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 30
4.7 Forwarding calls when you are busy . . . . . . . . . . . . . . . . . . . . . . p. 31
Customizing and adjusting your telephone . . . . . . . . . . . . . . p.32
5.1 Choosing the language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 32
5.2 Programming your personal directory . . . . . . . . . . . . . . . . . . . . p. 32
5.3 Programming your own password . . . . . . . . . . . . . . . . . . . . . . . p. 34
5.4 Programming your associate number . . . . . . . . . . . . . . . . . . . . . p. 35
5.5 Programming your overflow number . . . . . . . . . . . . . . . . . . . . . p. 35
5.6 Customizing the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 36
5.7 Activating the vibrator or ringer (Mobile 200) . . . . . . . . . . . . . . p. 37
5.8 Using the loud-speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 37
5.9 Adjusting your telephone functions . . . . . . . . . . . . . . . . . . . . . . p. 38
5.10 Adjusting screen contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 38
5.11 Identifying the telephone you use . . . . . . . . . . . . . . . . . . . . . . . . p. 39
5.12 Using the list of functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 39
5.13 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . p. 42
5.14 Hiding your identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 43
5.15 Do not disturb function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 43
5.16 Finding out the cost of your external calls . . . . . . . . . . . . . . . . . p. 43
5.17 Locking your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 44
While you are away - When you return . . . . . . . . . . . . . . . . . p.45
6.1 Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 45
6.2 Forwarding calls to another number (immediate forwarding) . . . p. 45
6.3 Other types of call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . p. 47
6.4 Remote forwarding of calls (immediate forwarding) . . . . . . . . . . p. 48
6.5 Forwarding calls to your voice mail service (immediate forwarding) p. 49
6.6 Cancelling all forwarding functions . . . . . . . . . . . . . . . . . . . . . . . p. 50
6.7 Forwarding calls to an associate number (overflow) . . . . . . . . . . p. 51
6.8 Consulting the messages left while you were away . . . . . . . . . . . p. 51
6.9 Calling back the last internal caller . . . . . . . . . . . . . . . . . . . . . . . p. 54
Group operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.55
7.1 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 55
7.2 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 55
7.3 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 55
7.4 Sending a text message to an internal correspondent . . . . . . . . p. 56
7.5 Supervising a terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 58
MANAGER/SECRETARY filtering set . . . . . . . . . . . . . . . . . . . p. 59
8.1 Manager terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 59
Calling a secretary directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 59
Activating call filitering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 59
Picking up the filtered calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61
3
5.
6.
7.
8.
4
Listening "discreetly" to a filtered conversation . . . . . . . . . . . . . P. 62
8.2 Secretary's terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 62
Calling a manager directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 63
Signalling your absence on the manager's terminal . . . . . . . . . . . p. 63
Managing the filtered calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 64
Managing call filtering in place of the manager . . . . . . . . . . . . . . p. 64
Registering the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 66
9.1 Registering the telephone on a system for the first time . . . . . . p. 66
9.2 Registering the telephone on other systems . . . . . . . . . . . . . . . p. 67
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 70
10.1 Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 70
10.2 Characteristics of the mains power adapter . . . . . . . . . . . . . . . . p. 71
10.3 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 71
10.4 Charging the extra battery (on the "Dual" support) . . . . . . . . . p. 72
10.5 Headphone / external microphone . . . . . . . . . . . . . . . . . . . . . . . p. 72
10.6 Cleaning your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 72
10.7 Transporting and protecting your telephone . . . . . . . . . . . . . . . p. 72
MENU tree-structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.73
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 75
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 77
9.
10.
11.
12.
13.
Coverage zone:
The DECT functions provided by your Alcatel OmniPCX Enterprise system
allow user mobility management via DECT cordless telephones.
The radio coverage of the ALCATEL system is ensured by a network of base stations.
The zone covered by a base station is called a cell.
• Mobility:
A user can make or receive calls in any cell.
• Radio transfer:
This function enables the user to move during a conversation and go from one cell to
another. The transfer takes place automatically and has no effect on the conversation.
In some cases, slight crackling may be audible at the moment of transition.
Using an approved DECT standard telephone:
This approved DECT telephone is intended to be used with an Alcatel cordless
PBX.
The CE marking indicates that this product complies with the European
Community directives in effect, and the following directives in particular:
- 89/336/CEE (electromagnetic compatibility)
- 73/23/CEE (low voltage)
- 1999/5/CE (R&TTE)
Pursuant to directive 1999/5/CE (R&TTE) published in the Official Journal of the European
Community of April 7, 1999, these items of equipment use the DECT harmonized
frequency spectrum and can be used in all the countries of the European Community, in
Switzerland and Norway.
No guarantee is given concerning possible interference affecting DECT equipment, due to other
authorised utilisation of the radio frequencies concerned.
5
Precautions for use
6
Conditions of use:
The following conditions must be respected, notably concerning the use of
radio frequencies:
• DECT equipment can only be used to establish links between fixed points if these links
are temporary and the equivalent isotropically radiated power at the antenna is less than
250 mW.
• The conditions of access to a DECT equipment telepoint network shall be stipulated by
contract with the operator of the authorized telepoint network concerned.
• This telephone is specially designed for use with an Alcatel OmniPCX Enterprise
system as described in the guide.
• As this telephone complies with the GAP standard, it can be used in simplified mode on
another DECT/GAP system (other PABX or private residential base station). Utilization
in GAP mode involves a particular mode of operation that can lead to functional
limitations for which no claims will be considered under the terms of the guarantee.
• Do not expose your telephone to severe conditions (rain, sea air, dust, etc.).
• Correct operation of your telephone is not guaranteed in temperatures outside the
range - 10 °C to + 45 °C.
Between - 5 °C and - 10 °C, the display may not be visible, but this is temporary and
will not affect the operation of your telephone.
• You must not switch on or use your telephone near gas or inflammable liquids.
Your telephone
MARTIN PAUL
31/08/00 16:30
7
Headphone connector
· Display previous menu
· Erase last character entered
· Erase complete field (long
press)
· Hang up
· Return to idle
· Lock/unlock the keypad
(long press)
· Activate / deactivate
vibrator (long press)*
· Company directory
· Telephone ID (long press)
· Microphone
* depending on your model of telephone
Light indicating:
· Going out of radio coverage
(fast flashing)
· New message:
- green Mobile 100
- red Mobile 200
(slow flashing)
· Adjust audio volume
· Access to the MENU
· Navigate
· Confirm
· Off-hook
· Redial (long press)
· Switching between calls
(during enquiry call)
· Activate/deactivate
loudspeaker
· Activate the secret on
hands-free charger
· On / Off (long press)
· Access to the On/Off menu
(1st press) to switch off the
telephone, activate/disable the
vibrator, activate/disable the
ringer, lock the keypad
8
The display features 1 line of status icons and 3 lines of 16 alphanumerical characters.
The Mobile 200 also features a display and backlit keypad.
The status icons are displayed on the welcome screen and indicate the status of the
telephone.
Battery charge level
Messages received:
voice and text messages, call-back requests and unanswered calls
Calls received that have remained unanswered (if no other types of
message)
Call forwarding activated
Ringer active
Vibrator active (Mobile 200)
Ringer disabled
Programmed call-back time
Radio reception quality
You can obtain details on the status icons from the tooltips that appear on the welcome
screen when you use the navigator:
Press the key to make these tooltips disappear.
Display and corresponding icons
1.
1 1. Status icons
Battery
full power
9
Display and corresponding icons
The MENU is accessible from the welcome screen by pressing the key.
It provides access to all the functions available on your system.
Directories:
manage your personal directory and access the company directory.
Redial:
call back one of the last 6 numbers dialled.
Forwarding:
forward your calls to another number.
Mail:
consult the messages and send voice and text messages.
Manager/secretary*
Supervision*
Adjustment:
adjust contrast, activate or deactivate the beeps, lighting, etc.
Guide :
Programming, list of functions..
Selecting the language
Adjusting the ringer
Appointment:
program a call-back time.
System lock:
prohibit outgoing calls and modification of the programming.
System selection
Installation (installation reserved)
* These icons are only proposed if the corresponding functions are installed.
1 2. MENU icons
10
Making a call
Answering a call*
In conversation*
Call on hold*
Accessing the directories
Transferring a call
Switching to DTMF signals
Setting up a conference
Additional options
Call duration and cost
* In the event of a multiple call, the icons are given indices to represent the different correspondents
Press briefly on the navigation key to access the MENU and to confirm.
Move the navigation key up or down.
Move the navigation key to the left or right.
Use the keypad to enter digits and letters.
Important information.
These symbols can be supplemented by small icons or texts.
All the implicit or personalized codes are presented in a table of codes provided with the
telephone.
1 3. Call icons
1 4. How to use this manual?
11
Display and corresponding icons
You can access the options proposed by your system when in the various operating phases
in several ways, by using:
the list of icons at the top of the screen
the list of options at the bottom of the screen
Some functions are only accessible from the text menu options.
Example of options that can be proposed during a conversation:
Conference
Directories
Send MF
Supervis° List
Boss List
Assistant List
Enquiry Call
Forbid Camp On
Call Duration
Call in progress
Situation of second call (reception of a call or call on hold )
Transfer ¯
Conference
Directories
MF
Supervision
Manager/secretary
Other options
Call duration
Select an icon or an option from the text menu then confirm
1 5. How to use your telephone
SMITH John
in conversation
Transfer
12
Installing the battery:
Removing the battery:
The Mobile 100 functions exclusively with the Ni-Mh battery, and the Mobile 200 with
the Li-Ion battery.
Getting started
2.
2 1. Installing the battery in the telephone
Position the battery in
the slide following the
mark on the label
Slide it until it
clicks into place
Slide the battery
towards the bottom
of the telephone
Remove it from
the slide
13
Getting started
Recharge your telephone battery regularly. The telephone can be on or off when
recharging the battery. If the telephone is to remain unused or out of its charger for
several weeks, remove the battery and store it separately.
* battery charged after 3h or 5h depending on the model.
If the display does not come on or if the battery charge level icon flashes, recharge the
battery.
If the radio coverage icon does not appear on the telephone display:
Check that you are in an area of radio coverage (if not, move closer to a base station).
Check that your telephone is correctly installed on the system (contact the PBX
manager for this).
Switching off your telephone:
Press the key (long press).
2 2. Charging your telephone battery
Connect the charger and
place the telephone in
the charging holder
Battery being charged*
The green light is on and
the battery icon is
displayed
2 3. Switching on your telephone
Switch on
(long press)
Wait a moment
(about 3 seconds)
Your telephone
is switched on
If the display indicates: "System 1 - Auto install ?", see paragraph "Registering
the telephone" or contact your installation technician.
MARTIN Paul
31/08/00 16 :30
14
The MENU can be accessed from the welcome screen by pressing the key.
The following screen is displayed:
Accessing the functions:
2 4. Accessing the MENU and navigating
Confirm
Select a function in
the MENU
Within the function you can
move horizontally along the
different icons or vertically in
the text menus
Associate
Overflow
Password
Confirm
Welcome screen
Main menu
MARTIN Paul
31/08/00 16 :30
15
Using your telephone
Block mode dialling Digit-by-digit mode dialling
Erase using the key
OPTIONS:
Your correspondent doe not answer, you can confirm the option:
"Call back" to request a call-back
"Text Mail" to send a text message
"Voice Mail" to leave a voice message
"Answer LS" to send a message directly over your correspondent's loudspeaker
"DECT" to call his DECT mobile terminal
Using your telephone
3.
3 1. Making a call
Dial
Send the
call
You are in
conversation
Hang up
- To make a call to the exterior, dial the "Direct outside line" code before your
correspondent's number.
- To call the operator, dial the "Attendant call" code.
Consult the corresponding codes under the heading "Call" of the
function
77625-----------
Number ?
SMITH John
is alerted
Call Back
Your correspondent's
phone is ringing
Dial
77625-----------
Number ?
OR
Off-hook
SMITH John
in conversation
Transfer
OPTIONS :
When your telephone rings, you can confirm the option:
"Silent" to disable the ringer.
"Reject Call" to forward the call to the overflow number without off-hooking.
Direct access
From the MENU
Actuate the navigator
downwards
Select the name of the person you
wish to call
MARTIN Paul
31/08/00 16 :30
SMITH JOHN
WEBER PIERRE
Select the "Directories"
function
Send the
call
16
3 2. Answering a call
You are receiving
a call
Off-hook
You are in
conversation
Hang up
The ringer does not ring if:
the vibrator is enabled and the ringer is disabled, the icon is displayed
on the welcome screen,
the ringer is disabled and the icon is displayed on the welcome screen.
The light flashes (green) if the vibrator and ringer are disabled.
OR
3 3. Calling from your personal directory
Confirm access to the
"Personal Dir"
Personal Dir
Phone Book
Confirm
BELLER Yves
is calling
Take the Call
BELLER Yves
in conversation
Transfer
Direct access
From the MENU
(*) To enter the name: the keys of the numerical keypad have letters that can be displayed
by pressing the key the appropriate number of times in succession. A grid at the bottom
of the display indicates the selected character.
Example: press "8" two times in succession to display the letter "U".
Wait for the cursor to move or actuate the navigator to the right to proceed to the next
character.
In case of error, erase using the key.
17
Using your telephone
3 4. Calling your correspondent by name (phone book)
BELL
Name ?
L
5
J
K
Confirm
Press the
"Phone Book" key
Select the desired type of
search (by surname, initials,
or surname and first name)
Send the call
.Name
.Initials
.Name & 1stName
BELL
BELL Joseph
BELLER Yves
2 Answers
Enter the name or initials (*)
(first name and name) of your
correspondent
Confirm
Select the desired name
Select the "Directories"
function
Select the "Phone Book"
option
Personal Dir
Phone Book
Confirm
Confirm
18
To call back the last number dialled:
press (long press),
When your correspondent's number does not reply or is busy:
You correspondent does not answer or is busy:
3
5. Calling back one of the last 6 numbers dialled (Redial)
Select the "Redial"
function
Select a name or
number
WEBER Pierre
SMITH John
0145681721
Confirm
or else:
Send the
call
3 6. Making a call-back request
Confirm the "Call Back"
option
SMITH John
is alerted
Call Back
The request is accepted
CallBk accepted
Hang up
3 7. Calling a correspondent on his loudspeaker
Select the "Answer LS"
option
SMITH John
is alerted
Answer LS
Confirm
Your are connected directly to your
correspondent's loudspeaker.
If your correspondent is busy, you will be called back automatically has soon as he
hangs up.
If your correspondent has activated call forwarding on his telephone, the call-back
request is not forwarded.
Your correspondent must off-hook
if he wants to answer you.
WEBER Pierre
SMITH John
0145681721
Your correspondent does not answer or is busy:
Your correspondent does not answer or is busy:
19
Using your telephone
3 8. Leaving a voice message
Select the "Voice Mail"
option
SMITH John
is alerted
Voice Mail
Confirm
Follow the instructions of the voice
guide
3 9. Leaving a text message
Select the "Text Mail"
option
SMITH John
is alerted
Text Mail
Select the type of message
Fixed Messages
Prg Messages
New Message
Confirm
Types of messages :
- Fixed messages: predefined messages
- Prg Messages: predefined messages to be completed
- New Message: message to be composed as desired (32 characters maximum)
(See § 7.4)
Confirm
Select the message
Urgent please c
Please call me
Confirm to send the
message
Your msg is sent
Return
to idle
20
Headset mode:
If the "Headset" option is available (single-line terminal, system programming), as soon
as you mmlug in the headset jack you can receive calls without touching your telephone
set.
An incoming call is signalled by a beep and your telephone off-hooks automatically. At
the end of the communication your telephone set automatically returns to idle.
"Voice desktop" charger:
As soon as the telephone is placed in the "Voice desktop" charger, the hands-free
function is available:
- when an incoming call arrives, if you off-hook without removing the telephone from
the charger, you can talk in hands-free mode.
- during a conversation, as soon as you place the telephone in the charger you enter
hands-free mode.
In hands-free mode the + and - keys on the charger are used to adjust the volume and the
key on the telephone cuts off the microphone momentarily (the light on the charger
flashes).
3 10. Overriding a forwarded call
The call is forwarded
to another number
Þ
SMITH John
is alerted
Call Back
Select the "Override"
option
Þ
SMITH John
is alerted
Override
Confirm
WEBER Pierre
is alerted
Call Back
The call is redirected
to the called terminal
3 11. Using hands-free mode
During a call, you sometimes have to send DTMF signals, for example, for a voice message
service, an automatic switchboard or when remotely consulting an answering machine:
To deactivate the function, confirm the "Deact MF" option.
You call an internal correspondent whose terminal is busy (single-line terminal). To camp
on:
21
Using your telephone
3 12. Sending DTMF signals
In conversation
SMITH John
in conversation
Transfer
Select the "Send MF"
option or the "DTMF"
icon
SMITH John
in conversation
Send MF
Send MF
Deact MF
All digits dialled are
then sent in DTMF
Confirm
3 13. Camp-on when a correspondent is busy
Correspondent busy
SMITH John
is busy
Call Back
Select the
"Wait" option
SMITH John
is busy
Wait
Confirm
SMITH John
Please wait
Your correspondent is informed that you are waiting. If he does not answer your call,
his terminal will ring automatically when he hangs up.
22
Your correspondent's terminal is busy (single-line terminal). If you are are authorized, you
can intrude on the ongoing conversation. To do this:
Protecting yourself against intrusion
You can protect yourself against intrusion by validating the "Intrus protect" option
under the heading ÞÞ "Services" Þ "Diverse services" before
establishing your communication. The protection is cancelled when you hang up.
You can make an external call independently of the access restrictions This call will be
specifically identified by the call charging management application.
1. Enter the "Private call" code
2. Enter your personal identification code (PIN code)
3. Enter your personal code if applicable
4. Enter your correspondent's number
3 14. Intrusion into a conversation
Correspondent busy
SMITH John
is busy
Call Back
Select the "Intrusion"
option
SMITH John
is busy
Intrusion
Confirm
If one of the 3 correspondents hangs up, the other 2 remain in communication.
3
15. Calling a private external number
23
Using your telephone
You can allocate the cost of your external communications to customer account numbers.
1. Validate the "Account code" function under the heading ÞÞ
"Services" Þ "Diverse services".
2. Enter the customer's account number.
3. Enter the "Direct outside line" code followed by the number of your
correspondent.
You can place a correspondent on hold and pick up the call on any one of the company's
terminals.
Picking up a "parked" call:
From the terminal on which the call was parked: validate the "Park/Retrieve" function
under the heading ÞÞ "Services" Þ "Pick up services".
From any terminal: repeat the same operation then enter the number of the terinal on
which the call was parked.
3 16. Allocating your calls to customer account codes
3 17. Placing an external correspondent on hold (parking)
Call in progress
0103556432
in conversation
Transfer
Select the
"Park" option
0103556432
in conversation
Park
Confirm
EXTENTION :
PARKING
Dial the number of a
terminal or hang up
If you hang up without dialling a terminal number, the call is "parked" on your
terminal.
If the call is not picked up retrieved within a given lapse of time, it is forwarded to
the operator.
24
You can report malicious calls:
If the call is of internal origin, it is reported to the system by a specific message.
If the call is of external origin, it can be reported to the public switchboard operator.
3 18. Reporting malicious calls
Call in progress
0103556432
in conversation
Transfer
Select the "Trace" option
0103556432
in conversation
Trace
Confirm
Request progress
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