Alcatel Lucent 8029s operation manual
OmniPCX Office
Rich Communication Edition
8068 Premium Deskphone
8039 Premium Deskphone
8038 Premium Deskphone
8029 Premium Deskphone
8028 Premium Deskphone
Reception terminal
R100
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8068 BT
8068
8039
8038
8029
8028
IP Phone
Digital Phone
Color screen
Monochrome screen
Bluetooth® handset
Bluetooth® Headset
Two-port Gigabit Ethernet switch with Power Over
Ethernet support
Premium Add-on 10 keys modules
Audio services (hands-free, handset and headset)
Premium Smart display 14 keys module
Adjusting the contrast of the display
Agent set / Supervisor station
Introduction
Thank you for choosing an ALE International phone.
This model offers enhanced ergonomical features for more effective communication.
This document describes the services offered by the following sets:
8068 Bluetooth® Premium Deskphone (8068 BT).
8068 Premium Deskphone.
8039 Premium Deskphone.
8038 Premium Deskphone.
8029 Premium Deskphone.
8028 Premium Deskphone.
The labels and icons displayed on the phone depend on the type of the set.
Some features are depended on the type of the set.
The labels and icons presented in this document are not contractually binding and may be modified
without prior warning.
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1 GETTING TO KNOW YOUR TELEPHONE 5
1.1 8068 BLUETOOTH® / 8068 PREMIUM DESKPHONE 5
1.2 8038/8039 PREMIUM DESKPHONE 5
1.3 8028/8029 PREMIUM DESKPHONE 6
1.4 ROOM TERMINAL ICONS 6
1.5 WELCOME SCREENS 7
1.6 NAVIGATION 7
1.7 STATUS ICONS / CALL ICONS 8
1.8 PERMANENT FEATURES KEYS 8
1.9 ALPHABETIC KEYBOARD 9
1.10 CALL MANAGEMENT SCREEN 10
1.11 BLUETOOTH® WIRELESS HANDSET 11
2 CLIENT CHECK-IN 12
2.1 REGISTERING A CLIENT WHEN HE CHECKS-IN. 12
3 CLIENT CONSULTATION 13
3.1 PRINTING A CLIENT INFORMATION TICKET 13
3.2 WAKE-UP 14
3.3 DO NOT DISTURB 15
3.4 METERING CREDIT 15
3.5 CHECK-OUT 15
3.6 CLIENT NAME 15
3.7 LANGUAGE 15
3.8 MESSAGE SERVICE 16
3.9 PUBLIC NUMBER (DDI) 16
3.10 BARRING 16
3.11 PERSONAL CODE 17
4 CLIENT CHECK-OUT 17
4.1 PRINTING A TELEPHONE BILL 17
4.2 PRE CHECK-OUT 17
4.3 CHECK-OUT 18
5 CUSTOMISING YOUR APPLICATION 19
5.1 WAKE-UP 19
5.2 DDI ALLOCATION 19
5.3 LANGUAGE 19
5.4 METERING CREDIT 19
5.5 BARRING 20
5.6 CURRENCY 20
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5.7 DO NOT DISTURB 20
5.8 TAXATION PARAMETER 20
5.9 EXIT TIME 21
5.10 VAT RATE 21
5.11 CLIENT RECORD SCREENS 21
6 ROOM STATUS 23
6.1 ROOM STATUS INDICATION 23
6.2 ROOM STATUS CONSULTATION 23
6.3 PRODUCING A ROOM STATUS TICKET 23
6.4 ROOM STATUS CONFIGURATION 24
7 GUARANTEE AND CLAUSES 25
7.1 SAFETY INSTRUCTIONS 25
7.2 REGULATORY STATEMENTS 26
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Bluetooth®
wireless
handset
(8068BT).
Wired handset.
3.5 mm headset
jack
Alphabetic keyboard
Loudspeaker
Color screen.
10 dedicated functions keys.
Permanent feature keys: quick access
to the phone's main features.
Navigation
LED
Flashing blue: incoming call / arrival of a new call.
Flashing orange: alarm.
Handset
3.5 mm headset
jack
Alphabetic keyboard
Loudspeaker
Monochrome screen.
10 dedicated functions keys.
Permanent feature keys: quick access
to the phone's main features.
Navigation
LED
Flashing blue: incoming call / arrival of a new call.
Flashing orange: alarm.
An adjustable and stable foot
An adjustable and stable foot
1 Getting to know your telephone
1.1 8068 Bluetooth® / 8068 Premium Deskphone
1.2 8038/8039 Premium Deskphone
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1st segment
2nd segment
3rd segment
Lit
Room taken
Terminal busy
Room not cleaned
Not lit
Room free
Terminal free
Room cleaned
Flashing
Wake-up alarm problem
Terminal ringing*
Room problem
Handset
3.5 mm headset
jack
Alphabetic
keyboard
Loudspeaker
Monochrome screen.
6 dedicated functions keys.
Navigation
LED
Flashing blue: incoming call / arrival of a new call.
Flashing orange: alarm.
4 programmable keys with Led and
paper label.
Permanent feature keys: quick access
to the phone's main features.
An adjustable and stable foot
1.3 8028/8029 Premium Deskphone
1.4 Room terminal icons
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OK key: used to validate your choices and options while programming or configuring.
Left-right navigator: used to move from one page to another and display information about
current calls (call in progress, calls on hold, incoming call).
Up-down navigator: used to scroll through the content of a page.
Back/Exit key: use this key to go back to the previous step. Use this key to go back to the
homepage (long press).
8068
8038/8039
8028/8029
1.5 Welcome screens
You can access all of your phone's features from these screens. The default display has three pages
that you can access by pressing the page tabs at the top of the screen. The selected page is highlighted.
o Menu
o Perso
o Info
Menu page:
Contains all features and applications accessible by pressing the label of the desired feature or
application From this page, it is possible to adjust the ringer volume, program the time of an
appointment, lock the terminal, define the default page displayed, configure voice mail, and
access telephone functions such as calling back one of the last numbers or intercepting calls.
Perso page:
Contains call line keys (allowing supervision of calls) and programmable call keys.
Info page:
Contains information on the telephone and the status of its functions: name, telephone number,
number of messages, activation of transfer function, appointment reminder, etc.…
/ Transfer icon: pressing the key next to this icon allows you to program or change the
transfer function.
1.6 Navigation
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Headset connected.
Telephone locked.
Appointment programmed.
Incoming call icon.
Call in progress icon.
Call holding icon.
Mute and intercom key.
During a call, press this key to stop your contact from hearing you. When idle, press this key to
switch the phone to intercom mode. When you receive a call, the phone hooks off automatically
and you go straight into handsfree mode. When activated, this is key blue.
Turn down the volume / Lower the contrast.
Turn up the volume / Increase the contrast.
Pressing this key answers an incoming call in handsfree mode (the key is blue). When a call is in
progress, pressing this key switches from handsfree mode to headset or handset mode.
Programmable keys (F1 and F2 keys)
Lit when the function associated with the key is activated. A service or a direct call can be
associated to these keys.
Redial key: to access the 'Redial' feature.
Last number redial (short press).
Call back on the last 10 number dialed (long press).
Guide key: used to obtain information on functions of the 'menu' page and to program key of the
'perso' page.
Messaging key to access various mail services
This key is lit when you have received a new voicemail, text message or callback request.
1.7 Status icons / Call icons
Icons giving information about some specific configurations of the phone or about call status are
displayed in the top bar of the screen.
1.8 Permanent features keys
They are located just above the loudspeaker.
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