68002K-MN
68002 K-MN
Ceramic glass induction hob
Table de cuisson vetrocéramique à induction
Glaskeramische inductie-kookplaat
Installation and Operating Instructions
Instructions de montage et mode d’emploi
Montage- en gebruiksaanwijzing
Dear Customer,
Please read these user instructions carefully and keep them to refer to
later.
Please pass the user instructions on to any future owner of the appliance.
The following symbols are used in the text:
1 Safety instructions
Warning! Information that affects your personal safety.
Important! Information that prevents damage to the appliance.
3 Useful tips and hints
2 Environmental information
2
Contents
Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Description of the Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cooking surface layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Touch Control sensor fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Residual heat indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operating the appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Switching the appliance on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting the heat setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Locking/unlocking the control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the child safety device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Switching the power function on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Safety cut-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Tips on Cooking and Frying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cookware for induction cooking zones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Tips on energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Examples of cooking applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
What to do if … . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Guarantee/Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Rating Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
3
Operating Instructions
1 Safety instructions
Please comply with these instructions. If you do not, any damage re-
3
sulting is not covered by the warranty.
5 This appliance conforms with the following EU Directives:
– 73/23/EEC dated 19.02.1973 Low Voltage Directive
– 89/336/EEC dated 03.05.1989 EMC Directive inclusive of Amending
Directive 92/31/EEC
– 93/68/EEC dated 22.07.1993 CE Marking Directive
Correct use
• This appliance should be used only for normal domestic cooking and
frying of food.
• The appliance must not be used as a work surface or as a storage surface.
• Additions or modifications to the appliance are not permitted.
• Do not place or store flammable liquids, highly inflammable materials
or fusible objects (e.g. plastic film, plastic, aluminium) on or near the
appliance.
Children’s safety
• Small children must be kept away from the appliance.
• Only let bigger children work on the appliance under supervision.
• To avoid small children and pets unintentionally switching the appli-
ance on, we recommend activation of the child safety device.
General safety
• The appliance may only be installed and connected by trained, registered service engineers.
• Built-in appliances may only be used after they have built in to suitable built-in units and work surfaces that meet standards.
• In the event of faults with the appliance or damage to the glass ceramic (cracks, scratches or splits), the appliance must be switched off
and disconnected from the electrical supply, to prevent the possibility
of an electric shock.
• Repairs to the appliance must only be carried out by trained registered service engineers.
4
Safety during use
• Remove stickers and film from the glass ceramic.
• There is the risk of burns from the appliance if used carelessly.
• Cables from electrical appliances must not touch the hot surface of
the appliance or hot cookware.
• Overheated fats and oils can ignite very quickly. When cooking with
fat or oil (e.g. chips) do not leave the appliance unattended.
• Switch the cooking zones off after each use.
• Users with implanted pacemakers should keep their upper body at
least 30 cm from induction cooking zones that are switched on.
• Risk of burns! Do not place objects made of metal, such as knives,
forks, spoons and saucepan lids on the cooking surface, as they can
get hot.
Safety when cleaning
• For cleaning, the appliance must be switched off and cooled down.
• For safety reasons, the cleaning of the appliance with steam jet or
high-pressure cleaning equipment is not permitted.
How to avoid damage to the appliance
• The glass ceramic can be damaged by objects falling onto it.
• The edge of the glass ceramic can be damaged by being knocked by
the cookware.
• Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch the glass ceramic if pushed across the surface.
• Objects that melt and things that boil over can burn onto the glass
ceramic and should be removed straightaway.
• Do not use the cooking zones with empty cookware or without cookware.
• To avoid damaging cookware and glass ceramics, do not allow saucepans or frying pans to boil dry.
• The ventilation gap of 5mm between the worktop and front of the
unit underneath it must not be covered.
5
Description of the Appliance
Cooki
Cooking surface layout
Induction cooking zone 1400W
Induction cooking zone 1800W
Induction cooking zone 2200 W
with power function 2800 W
Control panel layout
Display
Heat setting selection
with power indicator
6
On/Off
Control panel Induction cooking zone 1800 W
with power function 2800 W
ng zone indicators
Timer function
Timer display
Timer
Lock
Power function
Touch Control sensor fields
The appliance is operated using Touch Control sensor fields. Functions
are controlled by touching sensor fields and confirmed by displays and
acoustic signals.
Touch the sensor fields from above, without covering other sensor
fields.
Sensor field Function
On / Off To switch the appliance on and
off
Increase settings Increasing heat setting/time
Decrease settings Decreasing heat setting/time
Timer Timer selection
Lock Locking/unlocking the control
panel
Power Switching the power function on
and off
Displays
Display Description
Cooking zone is switched off
- Heat settings Heat setting is set
Fault Malfunction has occurred
Pan detection Cookware is unsuitable or too
small or no cookware has been
placed on the cooking zone
Residual heat Cooking zone is still hot
Child safety device Lock/child safety device is en-
gaged
Power Power function is switched on
Safety cut-out Safety cut-out has been activated
7
Residual heat indicator
1 Warning! Risk of burns from residual heat. After being switched off,
the cooking zones need some time to cool down. Look at the residual
heat indicator
.
3 Residual heat can be used for melting and keeping food warm.
The induction cooking zones create the heat required for cooking directly in the base of the cookware. The glass ceramic is merely heated
by the residual heat of the cookware.
The cooling fan switches itself on and off depending upon the temperature of the electronics.
8
Operating the appliance
Use the induction cooking zones with suitable cookware.
3
Switching the appliance on and off
Control panel Display Pilot light
Switch on Touch for 2 seconds / lights up
Switch off Touch for 1 second / none goes out
3 After switching on, within approx. 10 seconds a heat setting or a func-
tion must be set, otherwise the appliance automatically switches itself
off.
Setting the heat setting
Control panel Display
Increase Touch to /
Decrease Touch to
Switch off Touch and at the same time
Locking/unlocking the control panel
The control panel, with the exception of the “On/Off” sensor field, can
be locked at any time in order to prevent the settings being changed
e.g. by wiping over the panel with a cloth.
Control panel Display
Switch on Touch (for 5 seconds)
Switch off Touch previously set heat setting
3 When you switch the appliance off, the locking function is automati-
cally switched off.
9
Using the child safety device
The child safety device prevents unintentional use of the appliance.
Setting the child safety device
Step Control panel Display/Signal
1. Switch on the appliance
(Do not set a heat setting)
2. Touch until the signal sounds Acoustic signal
3. Touch
Appliance switches off. The child safety device is engaged.
Overriding the child safety device
The child safety device can be released in this way for a single cooking
session; it remains activated afterwards.
Step Control panel Display/Signal
1. Switch on the appliance
2. Touch and at the same time / acoustic signal
Until the appliance is next switched off, it can used as normal.
Releasing the child safety device
Step Control panel Display/Signal
10
1. Switch on the appliance
2. Touch until the signal sounds Acoustic signal
3. Touch
Appliance switches off. The child safety device is released.
Switching the power function on and off
The power function makes additional power available to the front
induction cooking zones, e.g. to bring a large volume of water to the
boil.
The power function is activated for 8 minutes for the front left cooking
zone and for 5 minutes for the front right cooking zone. After these
times, the induction cooking zones automatically return to cooking
level .
Control panel Display
Switch on Touch
Switch off Touch
Touch
3 If the power function has ended, the cooking zones automatically
switch back to the heat setting set previously.
Power Management
The cooking zones have a maximum
power available to them.
If this power range is exceeded by
switching on the power function,
Power Management reduces the
heat setting of another cooking
zone.
The indicator for this cooking zone
changes between the heat setting
set and maximum possible heat setting for one minute. Thereafter the
actual heat setting is displayed.
Example:
Last cooking
zone switched
on
set heat setting set heat
Other cooking zone
indicator actual heat
setting
setting
p 9 6 alternating with 9 6
11
Using the timer
All cooking zones can use each use one of the two timer functions at
the same time.
Function Condition Outcome after the
time has elapsed
Automatic cut-out a heat setting is set acoustic signal
00 flashes
Cooking zone
switches off
Countdown timer cooking zones not in use acoustic signal
00 flashes
3 If a cooking zone is switched off, the timer function set is also switched
off.
3 If a heat setting is set on this cooking zone in addition to a countdown
timer, the cooking zone is switched off after the time set has elapsed.
12
Selecting a cooking zone
Step Control panel Display
1. Touch once Pilot light of the first
cooking zone flashes
2. Touch once Pilot light of the second
cooking zone flashes
3. Touch once Pilot light of the third
cooking zone flashes
4. Touch once Pilot light of the fourth
cooking zone flashes
3 The heat setting indicator of the selected cooking zone goes out, as
long as the timer time can be set.
3 If the pilot light is flashing more slowly, the heat setting indicator ap-
pears again and the heat setting can be re-set or modified.
3 If other timer functions are set, after a few seconds the shortest re-
maining time of all the timer functions is displayed and the corresponding pilot light flashes.
13
Setting time
Step Control panel Grill setting
1. Selecting cook-
ing zone
2. Touch or from
the selected cooking
zone
3. Touch or from
the selected cooking
zone for more than 4
seconds
After a few seconds the power indicator flashes more slowly.
The time is set.
The time counts down.
Telltale of cooking zone selected
flashes
01 to 99 minutes
... 05...10...15... 20 or... 95... 90...
85... 80... (5-minute steps for easy
setting)
Switching off the Timer function
Step Control panel Display
1. Select a cook-
ing zone
2. Touch for the
cooking zone selected
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Pilot light of the selected cooking
zone flashes more quickly.
Remaining time is displayed
The remaining time counts down to
00.
14
Changing the time
Step Control panel field Display
1. Select cooking
zone
2. Touch or for
the cooking zone selected
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Pilot light of the cooking zone selected flashes faster
The time remaining is displayed
01 to 99 minutes
Displaying the time remaining for a cooking zone
Step Control panel field Display
1. Select cooking
zone
Pilot light of the cooking zone selected flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
Step Control panel field Acoustic signal
1. Touch Acoustic signal to acknowledge.
Acoustic signal stops.
15
Safety cut-out
Cooking surface
• If after switching on the cooking surface, a heat setting is not set for
a cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off.
• If all cooking zones are switched off, the cooking surface automatically switches itself off after approx. 10 seconds.
Induction cooking zones
• If cookware that is not suitable is used, lights up in the display and
after 2 minutes the indicator for the cooking zone switches itself off.
• If one of the cooking zones is not switched off after a certain time, or
if the heat setting is not modified, the relevant cooking zone switches
off automatically. is displayed. Before being used again, the cooking zone must be set to 0.
Heat setting Switches off after
1 - 2 6 hours
3 - 4 5 hours
5 4 hours
6 - 9 1.5 hours
16
Tips on Cooking and Frying
Information on acrylamides
3
According to the latest scientific knowledge, intensive browning of
food, especially in products containing starch, can constitute a health
risk due to acrylamides. Therefore we recommend cooking at the lowest
possible temperatures and not browning foods too much.
Cookware for induction cooking zones
Cookware material
Cookware material Suitable
Steel, enamelled steel yes
Cast iron yes
Stainless steel if appropriately labelled by the manufacturer
Aluminium, copper, brass --Glass, ceramic, porcelain ---
3 Cookware for induction cooking zones is labelled as suitable by the
manufacturer.
Suitability test
Cookware is suitable for induction cooking, if …
• ... a little water on an induction cooking zone set to heat setting 9 is
heated within a short time.
• ... a magnet sticks to the bottom of the cookware.
3 Certain cookware can make noises when being used on induction cook-
ing zones. These noises are not a fault in the appliance and do not affect operation in any way.
Bottom of the cookware
The bottom of the cookware should be as thick and flat as possible.
Pan size
Induction cooking zones adapt automatically to the size of the bottom
of the cookware up to a certain limit. However the magnetic part of
the bottom of the cookware must have a minimum diameter depending
upon the size of the cooking zone.
17
Diameter of cooking zone
[mm]
210 180
180 145
145 120
Minimum diameter of dish base
[mm]
3 The cookware must be placed centrally on the cooking zone.
Tips on energy saving
2 Place cookware on the cooking zone before it is switched on.
2 If possible, always place a lid on the cookware.
18
Examples of cooking applications
The information given in the following table is for guidance only.
Heat
Cooking-
setting
The power function is suitable for heating large quantities of liquid.
process
0 Off position
Keeping
1
1-2
2-3
3-4
4-5 Boiling
6-7
7-8
9
food
warm
Melting
Solidi-
fying
Simmer-
ing on
low heat
Steaming
Braising
Gentle
Frying
Heavy
Frying
Boiling
Searing
Deep
frying
suitable for
Keeping cooked foods
warm
Hollandaise sauce,
melting butter, chocolate,
gelatine
Fluffy omelettes, baked
eggs
Simmering rice and milk-
based dishes
Heating up ready-cooked
meals
Steaming vegetables, fish
braising meat
Steaming potatoes 20-60 mins.
Cooking larger quantities
of food, stews and soups
Frying escalopes, veal
cordon bleu, cutlets, ris-
soles, sausages, liver, roux,
eggs, pancakes, dough-
nuts
Hash browns, loin steaks,
steaks, Flädle (pancakes
for garnishing soup)
Boiling large quantities of water, cooking pasta, searing meat
(goulash, pot roast), deep frying chips
Cooking
time
as required Cover
5-25 mins. Stir occasionally
10-40 mins. Cook with lid on
Add at least twice as
25-50 mins.
20-45 mins.
60-150
mins.
Steady
frying
5-15 mins.
per pan
much liquid as rice, stir
milk dishes part way
With vegetables add
only a little liquid (a
Use only a little liquid,
e. g.: max.
Up to 3 l liquid plus in-
Turn halfway through
Turn halfway through
Tips/Hints
through cooking
few tablespoons)
¼ l water
for 750 g potatoes
gredients
cooking
cooking
19
Cleaning and Care
Take care! Risk of burns from residual heat.
1
1 Warning! Sharp objects and abrasive cleaning materials will damage
the appliance. Clean with water and washing up liquid.
1 Warning! Residues from cleaning agents will damage the appliance.
Remove residues with water and washing up liquid.
Cleaning the appliance after each use
1.Wipe the appliance with a damp cloth and a little washing up liquid.
2.Rub the appliance dry using a clean cloth.
Removing deposits
1.Place a scraper on the glass ceramic surface at an angle.
2.Remove residues by sliding the blade over the surface.
3.Wipe the appliance with a damp cloth and a little washing up liquid.
4.Rub the appliance dry using a clean cloth.
Remove
Type of dirt
sugar, food containing sugar yes --plastics, tin foil yes --limescale and water rings --- yes
fat splashes --- yes
shiny metallic discolouration --- yes
*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialist shops
imme-
diately
when the appliance has
cooled down
using
a scraper*
cleaner for glass ce-
ramic or stainless
steel*
3 Remove stubborn residues with a cleaner for glass ceramic or stainless
steel.
3 Scratches or dark stains on the glass ceramic that cannot be removed
do not however affect the functioning of the appliance.
20
What to do if …
Problem Possible cause Remedy
The appliance cannot be
switched on or is not operating
The cooking zones automatically reduce the cooking level to
The residual heat indicator
is not displaying anything
acoustic signal sounds, appliance switches off
Acoustic signal sounds and
appliance switches itself on
and after 10 seconds off
again
Display is switching between two heat settings
More than 10 seconds have
passed since the appliance
was switched on
The lock is switched on Switch off the lock (See
The child safety device is
switched on
Several sensor fields were
touched at the same time
Safety cut-out has been
triggered
The sensor fields are partly
covered by a damp cloth or
with liquid
The cooking zone was only
on for a short time and is
therefore not hot
One or more sensor fields
have been covered for
longer than 10 seconds
The On/Off sensor field has
been covered up, e.g. by a
cloth
Power management is reducing the power of this
cooking zone
Switch the appliance on
again.
the section “Locking/unlocking the control panel”)
Deactivate child safety device (See the section “Child
safety device”)
Only touch one sensor field
Remove any objects (pan,
cloths, etc.) that are lying
on the control panel.
Switch the appliance on
again
Remove the cloth or the
liquid.
Reset the cooking level required.
If the cooking zone is supposed to be hot, call the
Customer Service Department.
Uncover sensor field
Do not place any objects
on the control panel
See the section “Switching
the power function on and
off”
21
Problem Possible cause Remedy
lights up Unsuitable cookware Use suitable cookware
No cookware on the cooking zone
The diameter of the bottom of the cookware is too
small for the cooking zone
is lit Overheating protection for
and number are dis-
played
the cooking zone has been
triggered
Safety cut-out has been
triggered
Electronics fault Disconnect the appliance
Place cookware on the
cooking zone
Move onto a smaller cooking zone
Use suitable cookware
Switch off the cooking
zone. Switch the cooking
zone on again
Switch off the cooking
zone. Switch the cooking
zone on again
from the electrical supply
for a few minutes (Take the
fuse out of the house’s wiring system)
If after switching on again,
is displayed again, call
the customer service department
If you are unable to remedy the problem by following the above
suggestions, please contact your dealer or the Customer Care Department.
1 Warning! Repairs to the appliance are only to be carried out by quali-
fied service engineers. Considerable danger to the user may result from
improper repairs.
3 If the appliance has been wrongly operated, the visit from the customer
service technician or dealer may not take place free of charge, even
during the warranty period.
22
Disposal
Packaging material
2
The packaging materials are environmentally friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<,
>PS<, etc. Please dispose of the packaging materials in the appropriate
container at the community waste disposal facilities.
2 Old appliance
The symbol
product may not be treated as household waste. Instead it shall be
handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city
office, your household waste disposal service or the shop where you
purchased the product.
W on the product or on its packaging indicates that this
23
Installation Instructions
Safety instructions
The laws, ordinances, directives and standards in force in the country of
use are to be followed (safety regulations, proper recycling in accordance with the regulations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided by the installation, for example
drawers may only be installed with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected against moisture
using a suitable sealant.
The sealant seals the appliance to the work top with no gap.
Do not use silicon sealant between the appliance and the work top.
When building in, protect the underside of the appliance from steam
and moisture, e.g. from a dishwasher or oven.
Avoid installing the appliance next to doors and under windows. Otherwise hot cookware may be knocked off the rings when doors and windows are opened.
1 WARNING!
Risk of injury from electrical current.
• The electrical mains terminal is live.
• Make electrical mains terminal free of voltage.
• Observe connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection through correct installation by a quali-
fied electrician.
• The appliance must be connected to the electrical supply by a qualified electrician.
1 IMPORTANT!
Risk of injury from electrical current.
Loose and inappropriate plug and socket connections can make the terminal overheat.
• Have the clamping joints correctly installed by a qualified electrician.
• Use strain relief clamp on cable.
• In the event of single-phase or two-phase connection, the appropri-
ate mains cable of type H05BB-F Tmax 90°C(or higher) must be used.
24
• If this appliance’s mains cable is damaged, it must be replaced by a
special cable (type H05BB-F Tmax 90°C; or higher). The latter is available from the Customer Care Department.
• This appliance’s mains cable is fixed directly to the board. If the mains
cable is damaged, it must only be replaced by a qualified ecletrician
or our Customer Care Department.
A device must be provided in the electrical installation which allows the
appliance to be disconnected from the mains at all poles with a contact
opening width of at least 3 mm.
Suitable isolation devices include line protecting cut-outs, fuses (screw
type fuses are to be removed from the holder), earth leakage trips and
contactors.
25
Guarantee/Customer Service
Belgium
DECLARATION OF GUARANTEE TERMS.
Our appliances are produced with the greatest of care. However, a defect may still oc-
cur. Our consumer services department will repair this upon request, either during or
after the guarantee period. The service life of the appliance will not, however, be reduced as a result.
This declaration of guarantee terms is based on European Union Directive 99/44/EC
and the provisions of the Civil Code. The statutory rights that the consumer has under
this legislation are not affected by this declaration of guarantee terms.
This declaration does not affect the vendor's statutory warranty to the end user. The
appliance is guaranteed within the context of and in adherence with the following
terms:
1. In accordance with provisions laid down in paragraphs 2 to 15, we will remedy free
of charge any defect that occurs within 24 months from the date the appliance is
delivered to the first end user.
These guarantee terms do not apply in the event of use for professional or equivalent purposes.
2. Performing the guarantee means that the appliance is returned to the condition it
was in before the defect occurred. Defective parts are replaced or repaired. Parts replaced free of charge become our property.
3. So as to avoid more severe damage, the defect must be brought to our attention
immediately.
4. Applying the guarantee is subject to the consumer providing proof of purchase
showing the purchase and/or delivery date.
5. The guarantee will not apply if damage caused to delicate parts, such as glass (vitreous ceramic), synthetic materials and rubber, is the result of inappropriate use.
6. The guarantee cannot be called on for minor faults that do not affect the value or
the overall reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
– a chemical or electrochemical reaction caused by water,
– abnormal environmental conditions in general,
– unsuitable operating conditions,
– contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred outside of our responsibility. Nor will the guarantee cover those caused by inadequate
installation or assembly, lack of maintenance or failure to respect the assembly instructions or directions for use.
9. Defects that result from repairs or measures carried out by people who are not
qualified or expert or defects that result from the addition of non-original accessories or spare parts are not covered by the guarantee.
10.Appliances that are easy to transport may be delivered or sent to the consumer
services department. Home repairs are only anticipated for bulky appliances or
built-in appliances.
26
11 .If the appliances are built-in, built-under, fixed or suspended in such a way that
removing and replacing them in the place where they are fitted takes more than
half an hour, the costs that result therefrom will be charged for. Connected damage
caused by these removal and replacement operations will be the responsibility of
the user.
12.If, during the guarantee period, repairing the same defect repeatedly is not conclusive, or if the repair costs are considered disproportionate, in agreement with
the consumer, the defective appliance may be replaced with another appliance of
the same value.
In this event, we reserve the right to ask for a financial contribution calculated according to the length of time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period will be
extended nor that a new guarantee period begins.
14.We give a twelve month guarantee for repairs, limited to the same defect.
15.Except in the event where liability is legally imposed, this declaration of guarantee
terms excludes any compensation for damage outside the appliance for which the
consumer wishes to assert his rights. In the event of legally admitted liability, compensation will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium.
For exported appliances, the user must first make sure that they satisfy the technical
conditions (e.g.: voltage, frequency, installation instructions, type of gas, etc.) for the
country concerned and that they can withstand the local climatic and environmental
conditions. For appliances purchased abroad, the user must first ensure that they
meet the qualifications required in Belgium. Non-essential or requested adjustments
are not covered by the guarantee and are not possible in all cases.
Our consumer services department is always at your disposal, even after the guarantee period has expired.
Address for our consumer services department:
Belgium
Electrolux Home Products Belgium
ELECTROLUX SERVICE
Bergensesteenweg 719
1502 Lembeek
E-mail: consumer.services@electrolux.be
Consumer services 02/363.04.44 02/363.04.00
Tel.: Fax.:
02/363.04.60
Luxembourg
Tel.: Fax.:
Grand-Duché de Luxembourg
ELECTROLUX HOME PRODUCTS
Rue de Bitbourg. 7
L-1273 Luxembourg-Hamm
E-mail: consumer-service.luxembourg@electrolux.lu
Consumer services 00 352 42 431-1 00 352 42 431-360
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European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user
manual, for the period specified in the appliance guarantee or otherwise by law. If you move
from one of these countries to another of the countries listed below the appliance guarantee
will move with you subject to the following qualifications:
•
The appliance guarantee starts from the date you first purchased the appliance which will be
evidenced by production of a valid purchase document issued by the seller of the appliance.
•
The appliance guarantee is for the same period and to the same extent for labour and parts as
exists in your new country of residence for this particular model or range of appliances.
•
The appliance guarantee is personal to the original purchaser of the appliance and cannot be
transferred to another user.
•
The appliance is installed and used in accordance with instructions issued by Electrolux and is
only used within the home, i.e. is not used for commercial purposes.
•
The appliance is installed in accordance with all relevant regulations in force within your new
country of residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.
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Service
In the event of technical faults, please first check whether you can
remedy the problem yourself with the help of the operating instructions (section “What to do if…”).
If you were not able to remedy the problem yourself, please contact the
Customer Care Department or one of our service partners.
In order to be able to assist you
quickly, we require the following
information:
– Model description
– Product number (PNC)
– Serial number (S No.)
(for numbers see rating plate)
– Type of fault
– Any error messages displayed by
the appliance
– three digit letter-number combination for glass ceramic
So that you have the necessary reference numbers from your appliance
at hand, we recommend that you write them in here:
Model description: .....................................
PNC: .....................................
S No: .....................................
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