ABUS TVIP83900, TVIP86900 User guide

TVIP83900 / TVIP86900

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Version 12/2014

User manual

These user manual contains important information for installation and operation. This should Therefore look after these operating instructions for future reference!

A list of contents with the corresponding page number can be found in the index on page 73.

be also noted when this product is passed on to a third party.

English

TVIP83900/TVIP86900

User manual

Version 12/2014

English translation of the original German user manual. Retain for future reference.

Introduction

Dear Customer,

Thank you for purchasing this product.

This device complies with the requirements of the applicable EU directives. The declaration of conformity can be obtained from:

ABUS Security-Center GmbH & Co. KG

Linker Kreuthweg 5

86444 Affing

GERMANY

To ensure this condition is maintained and that safe operation is guaranteed, it is your obligation to observe this user manual.

Read the entire user manual carefully before putting the product into operation, and pay attention to all operating instructions and safety information.

If you have any questions, please contact your specialist installation contractor or specialist dealer.

Disclaimer

This user manual has been produced with the greatest of care. Should you discover any omissions or inaccuracies, please contact us in writing under the address provided on the back of the manual. ABUS Security-Center GmbH & Co. KG does not accept any liability for technical and typographical errors, and reserves the right to make changes to the product and user manuals at any time and without prior warning. ABUS Security-Center GmbH is not liable or responsible for direct or indirect damage resulting from the equipment, performance and use of this product. No forms of guarantee are accepted for the contents of this document.

Explanation of symbols

The triangular high voltage symbol is used to warn of the risk of injury or health hazards (e.g. caused by electric shock).

The triangular warning symbol indicates important notes in this user manual which must be observed.

This symbol indicates special tips and notes on the operation of the unit.

Important safety information

All guarantee claims are invalid in the event of damage caused by non-compliance with this user manual. We cannot be held liable for resulting damage.

In the event of material or personal damage caused by improper operation or noncompliance with the safety information, we cannot be held liable. All guarantee claims are void in such cases.

The following safety information and hazard notes are not only intended to protect your health, but also to protect the device from damage. Please read the following points carefully :

 There are no components inside the product that require servicing. Dismantling the product

invalidates the CE certification and the guarantee/warranty.

 The product may be damaged if it is dropped, even from a low height.  Install the device so that the image sensor is not exposed to direct sunlight. Pay attention to the

installation instructions in the corresponding section of this user manual.

 This device is designed for indoor use or for use in weatherproof housing.

Avoid the following adverse conditions during operation:

 Moisture or excess humidity  Extreme heat or cold  Direct sunlight  Dust or flammable gases, vapours or solvents  Strong vibrations  Strong magnetic fields (e.g. next to machines or loudspeakers)  The camera must not be installed on unstable surfaces.

General safety information:

 Do not leave packaging material lying around. Plastic bags, sheeting, polystyrene packaging, etc. can

pose a danger to children if played with.

 The video surveillance camera contains small parts which could be swallowed and should be kept out

of reach of children for safety reasons.

 Do not insert any objects into the device through the openings.  Only use replacement devices and accessories that are approved by the manufacturer. Do not

connect any non-compatible products.

 Please pay attention to the safety information and user manuals for the other connected devices.  Check the device for damage before putting it into operation. Do not put the device into operation if

you detect any damage.

 Adhere to the operating voltage limits specified in the technical data. Higher voltages could destroy

the device and pose a health risk (electric shock).

Safety information

1. Power supply: Power supply unit 100–240 V AC, 50/60 Hz / 12 V DC, 1 A (included in the scope of

delivery). Only operate this device through a power source which supplies the mains power specified on the type plate. If you are unsure of the installation location's power supply, contact your power supply company. Disconnect the device from the power supply before carrying out maintenance or installation work.

2. Overloading Avoid overloading electrical sockets, extension cables, and adapters, as this can result in fires or electric shocks.

3. Cleaning Only use a damp cloth to clean the device. Do not use corrosive cleaning materials. Disconnect the device from the power supply before cleaning.

Warnings

Observe all safety and operating instructions before putting the device into operation for the first time.

1. Observe the following information to avoid damage to the power cable and plug:

 Do not modify or manipulate the power cable or plug.  Do not bend or twist the power cable.  Do not pull the cable when disconnecting the device from the power – always take hold of the

plug.

 Ensure that the power cable is positioned as far away as possible from any heating equipment,

as this could otherwise melt the plastic coating.

2. Follow these instructions. Non-compliance with these instructions could lead to an electric shock:

 Never open the housing or power supply unit.  Do not insert any metallic or flammable objects into the device.  Use surge protection to prevent damage caused by overvoltage (e.g. in electrical storms).

3. Disconnect defective devices from the power immediately and contact your specialist dealer.

When installing the device in an existing video surveillance system, ensure that all devices have been disconnected from the mains power circuit and low-voltage circuit.

If in doubt, have a specialist technician carry out assembly, installation and connection of the device. Improper or unprofessional work on the power supply system or domestic installation puts both you and other persons at risk. Connect the installations so that the mains power circuit and low-voltage circuit always run separately from each other. They should not be connected at any point or become connected as a result of a malfunction.

Unpacking the device

Handle the device with extreme care when unpacking it.

If the original packaging has been damaged, you must start by inspecting the device. If the device shows signs of damage, return it in the original packaging and inform the delivery service.

Contents

1. Intended use ......................................................................................................................................... 75

2. Scope of delivery .................................................................................................................................. 75

3. Features and functions ........................................................................................................................ 75

4. Device description ............................................................................................................................... 75

5. Description of the connections ........................................................................................................... 76

6. Initial start-up ........................................................................................................................................ 77

7. Accessing the network camera for the first time .............................................................................. 78

8. Password prompt ................................................................................................................................. 79

9. User functions ...................................................................................................................................... 80

9.1 Menu bar ...................................................................................................................................... 80

9.2 Live image display ........................................................................................................................ 81

9.3 Audio/video control ....................................................................................................................... 81

9.4 Live view mode ............................................................................................................................. 81

9.5 PTZ control ................................................................................................................................... 82

9.5.1 Preset settings ........................................................................................................................... 82

9.6 Patrol settings ............................................................................................................................... 83

10. Configuration ........................................................................................................................................ 84

10.1 Local configuration ..................................................................................................................... 84

10.2 Basic configuration ..................................................................................................................... 86

10.3 Advanced configuration .............................................................................................................. 86

10.3.1 System .................................................................................................................................... 86

10.3.1.1 Device information ............................................................................................................... 87

10.3.1.2 Time settings ........................................................................................................................ 88

10.3.1.3 Maintenance ......................................................................................................................... 89

10.3.1.4 Daylight saving time .................................................................................................

10.3.1.5 Fisheye parameters ............................................................................................................. 91

10.3.2 Network ................................................................................................................................... 92

10.3.2.1 TCP/IP ............................................................................................................................................... 93

10.3.2.2 Port ................................................................................................................................................... 95

10.3.2.3 DDNS ................................................................................................................................................ 96

............ 90

10.3.2.4 PPPoE .............................................................................................................................................. 99

10.3.2.5 SNMP ................................................................................................................................................ 99

10.3.2.6 802.1X ............................................................................................................................................. 101

10.3.2.7 QoS ................................................................................................................................................. 101

10.3.2.8 FTP ................................................................................................................................................. 102

10.3.2.9 UPnP™ ........................................................................................................................................... 103

10.3.2.10 Email ............................................................................................................................................. 104

10.3.2.11 NAT ............................................................................................................................................... 105

10.3.3 Video/Audio ...................................................................................................................................... 107

10.3.3.1 Video .............................................................................................................................................. 108

10.3.3.2 Audio .............................................................................................................................................. 110

10.3.3.3 ROI 'Region of Interest' ............................................................................................. ................... 111

10.3.4 Image ................................................................................................................................................. 112

10.3.4.1 Display settings............................................................................................................................. 113

10.3.4.2 OSD Settings ................................................................................................................................. 116

10.3.4.3 Privacy Mask ................................................................................................................................. 117

10.3.5 Security ............................................................................................................................................. 118

10.3.5.1 User ................................................................................................................................................ 118

10.3.5.2 RTSP Authentication .................................................................................................................... 120

10.3.5.3 IP Address Filter............................................................................................................................ 120

10.3.6 Basic event ....................................................................................................................................... 121

10.3.6.1 Motion detection ........................................................................................................................... 121

10.3.6.2 Video tampering ............................................................................................................................ 123

10.3.6.3 Alarm input (TVIP83900 only) ...................................................................................................... 125

10.3.6.4 Alarm output (TVIP83900 only) .................................................................................................... 127

10.3.8 Storage .............................................................................................................................................. 129

10.3.8.1 Record schedule ........................................................................................................................... 129

10.3.8.2 Storage management ................................................................................................................... 131

10.3.8.3 NAS ................................................................................................................................................. 132

10.3.8.4 Snapshot ........................................................................................................................................ 133

11. Maintenance and cleaning ................................................................................................................. 134

11.1 Maintenance ............................................................................................................................. 134

11.2 Cleaning ................................................................................................................................... 134

12. Disposal ............................................................................................................................................... 134

13. Technical data ..................................................................................................................................... 135

14. GPL license information .................................................................................................................... 136

1. Intended use

The hemispheric IP dome camera enables high-quality monitoring. The advantage of this camera is that it can be used to replace up to five cameras. In addition to the fisheye view, the other video channels – up to a maximum of five – allow further views to be set separately. These additional views can be made to pan, tilt or zoom electronically. Recordings can be stored on an optional SD card, which allows footage to be played back directly via the web interface.

2. Scope of delivery

Hemispheric IP dome camera

Quick start

guide

Installation material

3. Features and functions

 360°/180° panorama views with up to 6 MPx resolution  Simple design and high protection class (IP66) (TVIP86900 only)  Digital, stageless panning, tilting or zooming without mechanical camera movement  Freely configurable patrols (panning/tilting)  Power over Ethernet (PoE)  Up to 25 fps real-time video

4. Device description

Model number TVIP83900 TVIP86900 Resolution 3 MPx 6 MPx WDR - √ Audio √ I/O √ IP66 - √

5. Description of the connections

No Description

1 Camera cover 2 Screw to release cover 3 Photo sensor 4 Lens 5 IR LEDs 6 Microphone (only in TVIP83900) 7 Loudspeaker (only in TVIP83900)

No Description

8 Micro SD card slot 9 Reset button 10 RS485 connection (not used) 11 Audio input (TVIP83900 only) 12

Power supply 12 V DC 13 RJ45 connection 14 Alarm input and output (TVIP83900 only) 15 Audio output (TVIP83900 only)

6. Initial start-up

The network camera automatically detects whether a direct connection between the PC and camera should be established. A crossover network cable is not required for this. You can use the supplied patch cable for direct connection for initial start-up.

Connecting the network camera directly to a PC/laptop

1. Ensure that a CAT 5 network cable is used.

2. Connect the cable to the Ethernet interface of the PC/laptop and the network camera.

3. Connect the network camera to the power supply.

4. Configure the network interface of your PC/laptop to the IP address 192.168.0.2 and the default gateway to 192.168.0.1.

5. Proceed to point 8 to finish the initial set-up and establish the connection to the network camera.

Connecting the network camera to a router/switch

1. Ensure that a CAT 5 network cable is used.

2. Connect the PC/laptop to the router/switch.

3. Connect the network camera to the router/switch.

4. Connect the network camera to the power supply.

5. If a DHCP server is available on your network, set the network interface of your PC/laptop to 'Obtain an IP address automatically'.

6. If no DHCP server is available, configure the network interface of your PC/laptop to 192.168.0.2 and the default gateway to 192.168.0.1.

7. Proceed to point 8 to finish the initial set-up and establish the connection to the network camera.

 CAT 5 Ethernet cable

Internet

7. Accessing the network camera for the first time

The network camera is accessed for the first time using the ABUS IP Installer. After the installation wizard is started, it searches for all connected ABUS network cameras and video servers on your network.

You can find the program on the CD-ROM included. Install the program on your PC and then run it.

If a DHCP server is available on your network, the IP address is assigned automatically for both the PC/laptop and the network camera.

If no DHCP server is available, the network camera automatically sets the following IP address:

192.168.0.100.

Your PC system must be located in the same IP sub network to establish communication with the network camera (PC IP address: e.g. 192.168.0.2).

The default setting for the network camera is 'DHCP'. If no DHCP server is in operation on your network, we recommend setting the IP address manually to a fixed value following initial access to the network camera.

8. Password prompt

An administrator password is defined for the network camera prior to delivery. For reasons of security, however, the administrator should select a new password immediately. After the new administrator password has been saved, the network camera asks for the user name and password every time it is accessed.

The administrator account is set up in the factory as follows: user name 'admin' and password '12345'. Each time the network camera is accessed the browser displays an authentication window and asks for the user name and password. Should your individual settings for the administrator account no longer be accessible, please contact our technical support team.

To enter a user name and password, proceed as follows:

Open Internet Explorer and enter the IP address of the camera (e.g. 'http://192.168.0.100').

You will then be presented with the following authentication prompt:

-> You are now connected to the network camera and can see a video stream.

9. User functions

Open the network camera home page. The interface is divided into the following main areas:

Menu ba

Live image display

udio/video control

9.1 Menu bar

Select the appropriate tab: 'Live View', 'Playback', 'Configuration' and Log. (Log function is only possible with built in micro SD card).

Button Description

Display of the user logged on

User logout

9.2 Live image display

You can access the full-screen view by double-clicking.

Button Description

9.3 Audio/video control

Button

Activate 4:3 view

Activate 16:9 view

Display original size

Automatically adjust view to browser

Description

Disable live view

Enable live view

Disable/enable audio, adjust volume (TVIP83900)

Microphone on/off (TVIP83900)

Instant image (snapshot)

Start/stop manual recording

Digital zoom

9.4 Live view mode

The availability of the options in the live view differs according to whether real-time mode is enabled or disabled (Configuration/System/Fisheye Parameters).

The

Button

Fisheye View

Panorama View Quadrants are summarised in two panorama

Fisheye+3 PTZ One quadrant displays the 360° fisheye

Panorama+3 PTZ One quadrant displays the panorama image,

4 PTZ Views Four quadrants as virtual PTZ cameras Real-time Mode

Description

360-degree mode in full-screen display

halves

image, the other three quadrants are displayed as virtual PTZ cameras

the other three quadrants are displayed as virtual PTZ cameras

Available in mode Real-time Mode/Normal Mode Normal Mode

Normal Mode

9.5 PTZ control

To display the PTZ control, click on the field in the live view.

Button Description

Arrow buttons: Control the swivel/tilt motions

Start/stop 360° rotation

Zoom in/out

Adjust the PTZ speed

9.5.1 Preset settings

Select the Preset tab to be able to call up, set and delete up to 256 preset positions. Use the PTZ control buttons to select the desired position.

Click on the

Button Description

button to save the preset.

Please note that the zoom position will not be saved in the preset. Preset positions should therefore always be fully zoomed out before saving.

Select the desired preset position. The selected position has a blue background

Call up the position

Create the position

Delete the position

9.6 Patrol settings

A patrol consists of a series of presets. You can create up to 8 patrols, each with up to 32 presets.

To create a new patrol, proceed as follows:

Select the Patrol tab . Select the desired patrol. To add presets to the

patrol, click on the button. Select the desired preset and set the patrol duration and speed.

Please note that the presets that should be added to a patrol are predefined.

Patrol duration Dwelling time at a preset position.

After the time has elapsed, the camera switches to the next preset

Patrol speed Set the speed of motion to the next

preset

Button Description

Select the desired patrol The patrol is reset by clicking on the

preset 1

Added preset position with patrol duration and patrol speed

Start patrol Stop patrol Save patrol

Delete the preset position; doing this for preset 1 will delete the entire patrol

button for

10. Configuration

10.1 Local configuration

Under the 'Local Configuration' menu item, you can select settings for the live view, file paths of the recordings and snapshots.

Live view parameters

Here you can set the protocol type and the live view performance of the camera.

Protocol TCP:

Complete provision of streaming data and high video quality; however, this affects real-time

transmission is affected.

UDP:

Real-time audio and video transmission.

MULTICAST: HTTP:

Provides the same quality as TCP; however, special ports are not configured under the

Live view performance

You can set the performance level for the live view here.

Rules

As soon as this function has been enabled, a frame will be displayed around the triggered area in the live image for used and triggered motion detection.

Image format

Setting of the format in which the single frame from the live view (Instant image button) should be saved (JPEG, BMP).

Use of the multicast protocol (the network components must support multicast). Additional

multicast settings can be found under Configuration/Network.

network settings.

Recording file settings

You can define the file size for recordings, the recording path and the path for downloaded files here. To apply the changes, click 'Save'.

Recording file size

You can choose between 256 MB, 512 MB and 1 GB as the file size for recordings and downloaded videos.

Save record files to

You can determine the file path that is to be used for manual recordings here. The default path is C:\\<Benutzer>\<Computername>\Web\RecordFiles.

Save downloaded files to

You can store the file path for downloaded videos here. The following path is set by default: C:\\<User>\<Computer_Name>\Web\DownloadFiles

Image save settings

Here you can store the path for instant images, snapshots taken during playback as well as for edited videos.

Save snapshots in live view to

Select the file path for instant images from the live view. The following path is set by default: C:\\<User>\<Computer_Name>\Web\CaptureFiles

Save snapshots during playback to

You can store the path here for saving snapshots taken during playback. The following path is set by default: C:\\<User>\<Computer_Name>\Web\PlaybackPics

Save clips to

You can specify the save path for storing edited video clips here. The following path is set by default: C:\\<User>\<Computer_Name>\Web\PlaybackFiles

10.2 Basic configuration

All settings located under 'Basic Configuration' can also be found under the menu item 'Advanced Configuration'. Please note the 'Available in mode' column in the descriptions of the 'Advanced Configuration'.

10.3 Advanced configuration

10.3.1 System

Menu item Description Available in mode Device Information

Time Settings

Maintenance

RS485 Daylight saving time

Fisheye Parameters

Display of device information

Configuration of the time specification Basic Configuration,

Configuration of system maintenance settings

Not used Configuration of the automatic daylight

saving time switch Configuration of real-time mode on/off and

wall/table/ceiling installation

Basic Configuration, Advanced Configuration

Advanced Configuration

Basic Configuration, Advanced Configuration

Advanced Configuration

10.3.1.1 Device information

Basic Information Device Name:

You can specify a device name for the Speed Dome here. Click on 'Save' to apply the change. Model:

Model number display

Serial Number:

Serial number display

Firmware Version:

Firmware version display

Encoding Version:

Encoding version display

Number of Channels:

Display of the number of channels

Number of HDDs/SDs:

Number of installed storage media (SD card, max. one)

Number of Alarm Input:

Display of the number of alarm inputs

Number of Alarm Output:

Display of the number of alarm outputs

10.3.1.2 Time settings

Time Zone

Time zone selection (GMT).

Time Sync. NTP

Using the Network Time Protocol (NTP) it is possible to synchronise the time of the Speed Dome with a time server. Enable NTP to use this function.

Server Address

IP server address of the NTP server.

NTP Port

Network port number of the NTP service (default: port 123).

Manual Time Sync. Device Time

Computer device time display.

Set Time

Display of the current time using the time zone setting. Click on 'Sync. with computer time' to adopt the device time of the computer.

Apply the settings by clicking 'Save'.

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