ABUS TVIP21560 User manual

TVIP21560

User manual

You can find important information and F AQs about this and other

products on the web page

www.abus.com

Version 05/2015

English translation of the original German user manual.

Retain for future reference.

English

Introduction

Dear Customer, Thank you for purchasing this product.

This device complies with the requirements of the applicable EU directives. The declaration of conformity can be obtained from:

ABUS Security-Center GmbH & Co. KG

Linker Kreuthweg 5

86444 Affing

GERMANY

To ensure this condition is maintained and that safe operation is guaranteed, it is your obligation to observe this user manual.

Read the entire user manual carefully before putting the product into operation, and pay attention to all operating instructions and safety information.

If you have any questions, please contact your specialist installation contractor or specialist dealer.

Data storage is subject to national data privacy guidelines.

Warning as required by §201 StGB (German Criminal Code): Whosoever unlawfully makes an audio recording of the privately spoken words of another, and uses or makes a recording thus produced accessible to a third party, shall be liable to imprisonment or a fine. Whosoever unlawfully overhears with an eavesdropping device the privately spoken words of another not intended for his attention, or publicly communicates, verbatim or the essential content of, the privately spoken words of another, recorded or overheard, shall incur the same penalty.

Disclaimer

This user manual has been produced with the greatest of care. Should you discover any omissions or inaccuracies, please contact us in writing at the address provided above.

ABUS Security-Center GmbH does not accept any liability for technical and typographical errors, and reserves the right to make changes to the product and user manuals at any time and without prior warning.

ABUS Security-Center GmbH is not liable or responsible for direct or indirect damage resulting from the equipment, performance and use of this product. No forms of guarantee are assumed for the contents of this document.

English

Explanation of symbols

The triangular high voltage symbol is used to warn of the risk of injury or health hazards (e.g. caused by electric shock).

The triangular warning symbol indicates important notes in this user manual which must be observed.

This symbol indicates special tips an d n otes on the operation of the unit.

Important safety information

All guarantee claims are invalid in the event of damage caused by non-compliance with this user manual. We cannot be hel d liable for resulting damage.

In the event of material or personal damage caused by improper operation or noncompliance with the safety information, we cannot be held liable. All guarantee claims are void in such cases.

The following safety information and hazard notes are not only intended to protect your health , but also to protect the device from damage. Please read the following points carefully:

• There are no components inside the product that require servicing. Dismantling the product invalidates the CE certification and the guarantee/warranty.

• The product may be damaged if it is dropped, even from a low height.

• Install the device so that the image sensor is not exposed to direct sunlight. Pay attention to

the installation instructions in the corresponding section of this user manual.

• The device is designed for indoor use.

Avoid the following adverse conditions during operation:

• Moisture or excess humidity

• Extreme heat or cold

• Direct sunlight

• Dust or flammable gases, vapours or solvents

• Strong vibrations

• Strong magnetic fields (e.g. next to machines or loudspeakers)

• The camera must not be installed on unstable surfaces.

General safety information:

• Do not leave packaging material lying around. Plastic bags, sheeting, polystyrene packaging, etc. can pose a danger to children if played with.

• The video surveillance camera contains small parts which could be swallowed and should be kept out of reach of children for safety reasons.

• Do not insert any objects into the device through the openings.

• Only use replacement devices and accessories that are approved by the manufacturer. Do not

connect any non-compatible products.

• Please pay attention to the safety information and user manuals for the other connected devices.

• Check the device for damage before putting it into operation. Do not put the device into operation if you detect any damage.

• Adhere to the operating voltage lim its specif ied in the t echnic a l data. Hig her vo lta ges could destroy the device and pose a health risk (electric shock).

English

Safety information

1. Power supply: Power supply unit 100–240 V AC, 50/60 Hz / 5 V DC, 1 A (included in the scope of delivery) Only operate this device through a power source which supplies the mains power specified on the type plate. If you are unsure of the installation location's power supply, contact your power supply company. Disconnect the device from the power supply before carrying out maintenance or installatio n work.

2. Overloading Avoid overloading electrical sockets, extension cables, and adapters, as this can result in fires or electric shocks.

3. Cleaning Only use a damp cloth to clean the device. Do not use corrosive cleaning materials. Disconnect the device from the power supply before cleaning.

Warnings

Observe all safety and operating instructions before putting the device into operation for the first time.

1. Observe the following information to avoid damage to the power cable and plug:

• Do not modify or manipulate the power cable or plug.

• Do not bend or twist the power cable.

• Do not pull the cable when disconnecting the device from the power – alwa ys take hold of

the plug.

• Ensure that the power cable is positioned as far away as possible from any heating equipment, as this could otherwise melt the plastic coating.

2. Follow these instructions. Non-compliance with these instructions could lead to an electric shock:

• Never open the housing or power supply unit.

• Do not insert any metallic or flammable objects into the device.

• Use surge protection to prevent damage caused by overvoltage (e.g. in electrical storms).

3. Disconnect defective devices from the power immediately and contact your specialist dealer. When installing the device in an existing video surveillance system, ensure that all devices

have been disconnected from the mains power circuit and low-voltage circuit.

If in doubt, have a specialist technician carry out assembly, installation and connection of the device. Improper or unprofessional work on the power supply system or domestic installation puts both you and other persons at risk.

Connect the installations so that the mains power circuit and low-voltage circuit always run separately from each other. They should not be connected at any point or become connected as a result of a malfunction.

Unpacking the device

Handle the device with extreme care when unpacking it.

If the original packaging has been damaged, you must start by inspecting the device. If the device shows signs of damage, return it in the original packaging and inform the delivery service.

English

Contents

1. Intended use ...................................................................................................................................... 79

2. Scope of delivery ............................................................................................................................... 79

3. Features and functions ...................................................................................................................... 79

4. Camera description ........................................................................................................................... 80

5. Description of the connections .......................................................................................................... 80

6. Mounting/installation .......................................................................................................................... 81

6.1. Mounting the camera ............................................................................................................. 81

6.2. Orientation of the camera ...................................................................................................... 81

7. Initial start-up ..................................................................................................................................... 82

8. Accessing the network camera for the first time................................................................................ 83

9. Password prompt ............................................................................................................................... 84

10. User functions .................................................................................................................................. 85

10.1. Menu bar ............................................................................................................................ 85

10.2. Live image display ............................................................................................................. 86

10.3. Audio/video control ............................................................................................................ 86

10.4. Camera control .................................................................................................................. 87

10.4.1. PTZ control .................................................................................................................... 87

10.4.2. Preset settings ............................................................................................................... 87

11. Playback .......................................................................................................................................... 88

12. Configuration ................................................................................................................................... 89

12.1. Local Configuration ............................................................................................................ 89

12.2. Basic Configuration............................................................................................................ 91

12.3. Advanced configuration ..................................................................................................... 92

12.3.1. System ........................................................................................................................... 92

12.3.1.1. Device Information ....................................................................................................... 93

12.3.1.2. Time Settings ............................................................................................................... 94

12.3.1.3. Maintenance ................................................................................................................ 95

12.3.1.4. DST .............................................................................................................................. 96

12.3.1.5. Service ......................................................................................................................... 97

12.3.2. Network .......................................................................................................................... 98

12.3.2.1. TCP/IP ......................................................................................................................... 99

12.3.2.2. Port ............................................................................................................................ 101

12.3.2.3. DDNS ......................................................................................................................... 102

12.3.2.4. Wi-Fi .......................................................................................................................... 105

12.3.2.5. UPnP™ ...................................................................................................................... 107

12.3.3. Video/Audio ................................................................................................................. 108

12.3.3.1. Video .......................................................................................................................... 109

12.3.3.2. Audio .......................................................................................................................... 110

English

12.3.4. Image ........................................................................................................................... 111

12.3.4.1. Display Settings ......................................................................................................... 112

12.3.4.2. OSD Settings ............................................................................................................. 115

12.3.4.3. Text Overlay .............................................................................................................. 116

12.3.4.4. Privacy Mask ............................................................................................................. 117

12.3.5. Security ........................................................................................................................ 118

12.3.5.1. User ........................................................................................................................... 119

12.3.5.2. IP Address Filter ........................................................................................................ 120

12.3.6. Basic Event .................................................................................................................. 121

12.3.6.1. Motion detection ........................................................................................................ 122

12.3.6.2. Alarm Input ................................................................................................................ 124

12.3.6.3. Alarm output .............................................................................................................. 126

12.3.6.4. Other Alarm ............................................................................................................... 128

12.3.6.5. Email .......................................................................................................................... 130

12.3.6.6. Snapshot .................................................................................................................... 132

12.3.7. Storage ........................................................................................................................ 134

12.3.7.1. Recording plan........................................................................................................... 135

12.3.7.2. Storage Management ................................................................................................ 137

13. Log ................................................................................................................................................. 138

14. Maintenance and cleaning............................................................................................................. 139

14.1. Maintenance .................................................................................................................... 139

14.2. Cleaning ........................................................................................................................... 139

15. Disposal ......................................................................................................................................... 139

16. Technical data ............................................................................................................................... 140

17. GPL license information ................................................................................................................ 141

English

1. Intended use

This WLAN pan/tilt camera is a versatile surveillance solution for home or office. The camera can be connected to a network wirelessly without an additional LAN cable and has motion detection with a passive infrared sensor and an integrated loudspeaker, which emits a loud tone in the event of an alarm. the loudspeaker and the integrated microphone enable two-way audio communication via the camera's web interface using a microphone linked up to a computer. External sounders, e.g. a siren or a light, which react in the event of a detection, can be controlled via the alarm output.

In addition, the camera has 12 integrated infrared LEDs which are activated when it gets dark, therefore making it suitable for 24/7 surveillance use. Even in total darkness, the camera makes detailed recordings and allows objects to be identified at a distance of up to 5 metres, while the WDR function optimally compensates image contrasts in the event of excessive backlight.

2. Scope of delivery

WLAN HD 720p pan/tilt

Indoor camera with alarm function

Ceiling bracket CD

3. Features and functions

• WLAN pan/tilt camera with infrared night vision function and motion detection

• Detailed high resolution, thanks to 1280 x 720 pixels at 25 frames/second

• Integrated loudspeaker, which sounds a loud alarm in the event of an incident

• Web and mobile access to live images and panning and tilting using the IPCam app and

a browser

• Integrated microSD card slot for internal data storage, which functions as a back up solution

• 12 Integrated IR LEDs, which are automatically activated in the dark

• Motion detection via passive infrared sensor

• With WDR function for backlight compensation – ideal for entrance areas

• Includes alarm output for an external alarm device (e.g. siren, light)

• WPS button for easy set-up of the WLAN connection

Power supply unit 1 m network cable

Quick start guide

Installation material

English

































4. Camera description

No Description

Lens



PIR – Passive Infrared Sensor



Microphone



IR LEDs



LED status bar



WPS button & microSD card slot



5. Description of the connections

No Description

LAN connection Reset button Alarm input and output

I = Input G = Ground

O = Output 5 V DC power supply connection Audio output

English

6. Mounting/installation

6.1. Mounting the camera

IMPORTANT!

The camera must be disconnected from the power supply during installation.

Use the accompanying drilling template or mount for drilling the mounting holes. Drill the holes in advance and insert the accompanying screw anchor. Use the accompanying screws to fasten the ceiling bracket in place.

Please note that the arrow and the label “FRONT” on the ceiling bracket points in the right direction.

6.2. Orientation of the camera

Then place the camera onto the ceiling bracket and latch the camera in place by rotating it anticlockwise.

English

7. Initial start-up

The network camera automatically detects whether a direct connection between the PC and camera should be established. A crossover network cable is not required for this. You can use the supplied patch cable for direct connection for initial start-up.

Connecting the network camera directly to a PC/laptop

1. Ensure that a CAT 5 network cable is used.

2. Connect the cable to the Ethernet interface of the PC/laptop and the network camera

3. Connect the network camera to the power supply.

4. Configure the network interface of your PC/laptop to the IP address 192.168.0.2 and the default gateway to 192.168.0.1.

5. Proceed to point 8 to finish the initial set-up and establish the connection to the network camera.

Connecting the network camera to a router/switch

1. Ensure that a CAT 5 network cable is used for the connection.

2. Connect the PC/laptop to the router/switch.

3. Connect the network camera to the router/switch.

4. Connect the network camera to the power supply.

5. If a DHCP server is available on your network, set the network interface of your PC/laptop to "Obtain an IP address automatically".

6. If no DHCP server is available, configure the network interface of your PC/laptop to 192.168.0.2 and the default gateway to 192.168.0.1.

7. Proceed to point 8 to finish the initial set-up and establish the connection to the network camera.

English

8. Accessing the network camera for the first time

The network camera is accessed for the first time using the ABUS IP Installer. After the installation wizard is started, it searches for all connected ABUS network cameras and video

servers on your network.

You can find the program on the CD-ROM included. Install the program on your PC and then run it.

If a DHCP server is available on your network, the IP address is assigned automatically for both the PC/laptop and the network camera.

If no DHCP server is available, the network camera automatically sets the following IP address:

192.168.0.100. Your PC system must be located in the same IP subnetwork to establish communication with the network camera (PC IP address: e.g. 192.168.0.2).

The default setting for the network camera is "DHCP". If no DHCP server is in operation on your network, we recommend setting the IP address manually to a fixed value following initial access to the network camera.

English

9. Password prompt

An administrator password is defined for the network camera prior to delivery. For reasons of security, however, the administrator should select a new password immediately. After such an administrator password has been saved, the network camera asks for the user name and password every time it is accessed.

The administrator account is set up in the factory as follows: user name "admin" and password "12345". Each time the network camera is accessed the browser displays an authentication window and asks for the user name and password. Should your individual settings for the administrator account no longer be accessible, please contact our technical support team.

To enter a user name and password, proceed as follows:

Open Internet Explorer and enter the camera's IP address (e.g. “http://192.168.0.100”).

You will then be presented with the following authentication prompt:

-> You are now connected to the network camera and can already see a video stream.

English

Camera control

Audio/video control

Menu bar

10. User functions

Open the network camera home page. The interface is divided into the following main areas:

07-04-2015 Mon 13:30:52

Live image

display

Camera 01

10.1. Menu bar

Make a selection by clicking on the appropriate tab: “Live View”, “Playback”, “Configuration” or “Log”.

Button Description

Display of the user logged on

User logout

Selection of the desired language

English

10.2. Live image display

You can access the full-screen view by double-clicking.

Button Description

Activate 4:3 view

Activate 16:9 view

Display original size

Automatically adjust view to browser Selection of the streaming type for the live view

10.3. Audio/video control

Button

Description Disable live view

Enable live view

Disable/enable audio, adjust volume Microphone on/off, If the microphone is activated, then two-

way communication from the PC to the camera is possible. (Audio output on the camera)

Instant image (snapshot)

Start/stop manual recording

Digital zoom on/off Start/stop 3D zoom

English

10.4. Camera control

10.4.1. PTZ control

To display the PTZ control, click on the field in the live view.

Button Description

Arrow buttons: Control the pan and tilt movements

Adjust the PT speed

10.4.2. Preset settings

Select the Preset tab to be able to call up, set and delete up to 16 preset positions. Use the PTZ control buttons to select the desired position.

Click on the

button to create the preset.

Button Description

Select the desired preset position. The selected position has a blue background

Call up the position

Create the position

Delete the position

English

11. Playback

In playback, you can play back data that is recorded on the microSD card. Select the des ired day in the calendar and click “Search”.

The recordings for the selected day are shown in the timeline. The coloured labelling indicate the nature of the event that triggered the recording.

You can set the time of the desired recording under playback time.

English

12. Configuration

12.1. Local Configuration

Under the “Local Configuration” menu item, you can select settings for file paths of the recordings and snapshots.

Record File Settings

You can define the file size for recordings, the recording path and the path for downloaded files here. To apply the changes, click "Save".

Save record files to

You can determine the file path that is to be used for manual recordings here. The default path used is C:\\<User>\<Computer name>\Web\RecordFiles.

Save downloaded files to

You can store the file path for downloaded videos here. The following path is set by default: C:\\<User>\<Computer_Name>\Web\DownloadFiles

English

Image and Clip Settings

Here you can store the path for instant images, snapshots taken during playback as well as for edited videos.

Save snapshots in live view to

Select the file path for instant images from the live view. The following path is set by default: C:\\<User>\<Computer_Name>\Web\CaptureFiles

Save snapshots during playback to

You can store the path here for saving snapshots taken during playback. The following path is set by default: C:\\<User>\<Computer_Name>\Web\PlaybackPics

Save clips to

You can specify the save path for storing edited video clips here. The following path is set by default: C:\\<User>\<Computer_Name>\Web\PlaybackFiles

English

12.2. Basic Configuration

All settings located under "Basic Configuration" can also be found under the menu item "Advanced Configuration". Please note the "Available in mode" column in the descriptions of the "Advanced Configuration".

English

12.3. Advanced configuration

12.3.1. System

Menu item Description Available in mode Device Information

Time Settings

Maintenance

DST

Service

Display of device inform ation

Configuration of the time specification Basic Configuration,

Configuration of system maintenance settings

Configuration of the automatic daylight saving time switch

Configuration of special functions Advanced Configuration

Basic Configuration, Advanced Configuration

Advanced Configuration Basic Configuration,

Advanced Configuration Advanced Configuration

English

12.3.1.1. Device Information

Basic Information

Device Name:

You can specify a device name for the camera here. Click on “Save” to apply the change.

Model: Model number display

Serial No.:

Serial No. display

Firmware Version:

Firmware version display

Encoding Version:

Encoding version display

Number of Channels:

Display of the number of channels

Number of Alarm Input:

Displays the alarm inputs

Number of Alarm Output:

Displays the alarm outputs

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