Index .............................................................. 53
Tab le of Co nt en ts
3Analog Telephone
Welcome
Welcome
Welcome to the user guide for any type of analog push-button
phone used with Ericsson MX-ONE™ or Ericsson MD110.
Some markets use differing codes for some functions. In this guide,
all functions are described using the most common code. The
markets and their differing code is shown as a side note.
The user guide describes the facilities of the system functions as
they are programmed at delivery from the factory. There may be
some differences in the way your phone is programmed. Please
consult your system administrator if you need further information.
The latest version of this user guide can be downloaded from:
http://www.ericsson.com/enterprise/
Analog Telephone4
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
When this publication is made available on Ericsson media,
Ericsson gives its consent to downloading and printing copies of
the content provided in this file only for private use and not for
redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Ericsson will not be
liable for any damages arising from use of an illegal modified or
altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
5Analog Telephone
Description
Description
This guide describes how you via any type of analog phone, can
use the functions in Ericsson MD110 or Ericsson MX-ONE™.
Functions are controlled by use of the keypad (keys 0-9,
and the R key.
Note: For functions built-in to your phone, see the user
guide supplied with your phone.
* and #)
Analog Telephone6
Tones and signals
The following different tones and signals are sent from the
exchange to your phone.
Tone characteristics
The tones shown in this section are the most used tones
worldwide. Many markets use a differing tone for one or more
situations.
Dial tone
Special dial tone
Ringing tone or queue toneevery 4 seconds
Busy tone
Congestion tone
Number unobtainable tone
Description
Call waiting tone
Intrusion tone
Conference toneevery 15 seconds (to all parties)
Verification tone
Warning tone, expensive route
7Analog Telephone
Description
Internal ring signal
External ring signal
Recall signal
(Callback reminder)
Ring signals
Three different ring signals inform you about the type of the
incoming call. The signals shown in this section are the most used
signals worldwide. Many markets use signals that are adapted for
the local standards. If you get a signal that is not described or you
cannot identify, ask your system administrator.
Analog Telephone8
Free Seating (optional)
The Free Seating function is used for persons who have an office
extension number but no phone set of their own. For example,
flexible office workers, persons mostly working outside the office,
etc. As a Free Seating user and working from the office, you logon
to any free phone set that temporarily will be assigned with your
extension number and your system authorities.
To log on
uLift the handset.
*11*Dial.
Free Seating (optional)
z*Enter the authorization code and press.
z#Enter your phone number and press.
dReplace the handset to finish the procedure.
The display shows your phone number.
Note: An earlier version of the Free Seating function uses
another procedure: To log on, dial
To log off
* 1 0 * extension No. #.
uLift the handset.
#11#Dial.
dReplace the handset to finish the procedure.
Note: An earlier version of the Free Seating function uses
another procedure: To log off, dial
# 1 0 #.
9Analog Telephone
Incoming Calls
Incoming Calls
A ring signal indicates an incoming internal or external call.
Answer calls
uLift the handset.
On another extension
You can answer a call to another extension from any phone in your
office.
uzLift the handset and call the ringing extension.
You re c e i v e b u s y t o ne.
8Press.
Note: France, press
4; Sweden, press 6
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Incoming Calls
Answer a second call
A call waiting tone will inform you, during a conversation, that a
second call is waiting on your phone. You have two options.
Option 1:
Finish the ongoing call:
dReplace the handset.
The new call will be signalled on your phone.
uLift the handset to receive the new call.
Option 2:
Ask your conversation partner to wait:
RdPress and replace the handset.
The waiting call will be signalled on your phone.
uLift the handset to receive the new call.
After finishing the new call:
dReplace the handset.
Your first call will be signalled on your phone.
uLift the handset to receive the first call again.
11Analog Telephone
Outgoing Calls
Outgoing Calls
Make calls
How to make internal and external calls.
uLift the handset and dial either:
zAn extension number to make an internal call.
Or:
0zThe digit or digits to get an external line and the external
number.
Note: Which digit to press for external call access,
depends on the configuration of the system.
dReplace the handset to end the call.
Notes:
You can make your calls faster, using Common Speed
Dialing numbers and by programming your own Speed
Dialing numbers, see section “Speed Dialing” on page 18.
If you receive a queue tone when the digit or digits to get an
external line are dialed (optional function Least Cost Routing
is used in the system), keep waiting.
Once a line becomes free, you will receive a dial tone.
If a warning tone is heard, the selected line is marked
“Expensive”.
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Number presentation restriction
If you do not want your name and number to be displayed to the
person you are calling, you can use the following procedure.
Notes:
This function is only available in newer versions of the
exchange, and it might be blocked for use on your
extension (programmed by your system administrator).
The number presentation restriction is only valid for the
ongoing call, i.e. the procedure has to be repeated the next
time you want to use it.
uLift the handset.
*42#Dial and wait for a new dial tone.
Outgoing Calls
zDial the number.
Your name and number is not indicated on the called person´s
display.
Individual External Line
To make a call on a specific external line:
uLift the handset.
*0*Dial.
z#Dial the individual external line number and press.
zDial the digit or digits to get an external line and the external
number.
13Analog Telephone
Outgoing Calls
Last External Number Redial
When you initiate an external call the system automatically stores all
the dialed digits, irrespective of whether the call was successful or
not.
uLift the handset.
***Press to redial the last dialed external number.
Note: Finland and Sweden, dial
When you receive a busy tone
If you call an extension and receive a busy tone or get no answer or
all external lines are busy you can use these methods:
Callback
If a called extension is busy or there is no answer:
* * 0
6Press.
Note: France, Finland and Sweden, press
dReplace the handset to finish procedure.
You are called back (recall ring signal) when the ongoing call is
finished or the next time a new call is finished. You have to answer
within eight seconds, otherwise the Callback service is cancelled.
uLift the handset when you are called back.
The system calls the extension.
Note: Callbacks can be activated on several extensions at
the same time.
5
Analog Telephone14
If all external lines are busy (after dialing the digit or digits to get a
line):
6Press.
Outgoing Calls
Note: France, Finland and Sweden, press
z#Dial the external number and press.
dReplace the handset to finish procedure.
When an external line becomes free, you will be called back (recall
ring signal). You have to answer within eight seconds, otherwise the
Callback service is cancelled.
uLift the handset when you are called back.
The system calls the external number.
Note: Only one Callback can be activated on a busy
external line.
Cancel any single Callback
uLift the handset.
#37* zDial and enter the extension number.
Note: To cancel a single Callback on a specific external line,
dial the digit or digits to get a line instead of the extension
number.
#dPress and replace the handset.
Cancel all Callbacks
5
uLift the handset.
#37#Dial.
dReplace the handset.
15Analog Telephone
Outgoing Calls
Activate Call Waiting
If you urgently wish to contact a busy extension or external line, you
can notify it by a Call Waiting signal.
5Press.
Note: France and Finland, press
Keep handset off hook. When the called extension or the external
line becomes free, it will be called automatically.
Notes:
The Call Waiting function might be blocked for use on your
extension (programmed by your system administrator).
If Call Waiting is not allowed you will continue to receive a
busy tone.
Intrusion on a busy extension
You can intrude on an ongoing call on a busy extension.
6; Sweden, press 4
4Press.
Note: France and Sweden, press
Before the Intrusion is executed, a warning tone is sent to the
parties in the ongoing call. A three party call is established and a
warning tone is heard.
Notes:
The warning tone might be disabled for your system.
The Intrusion function might be blocked for use on your
extension (programmed by your system administrator).
If Intrusion is not allowed, you will continue to receive a busy
tone.
8
Analog Telephone16
Intrusion on a busy external line
You can intrude on an ongoing call on a busy external line.
*44* zDial and enter the individual external line number.
Outgoing Calls
#zPress and dial the digit or digits to get an external line.
Busy tone.
4Press.
Note: France and Sweden, press
Before the Intrusion is executed, a warning tone is sent to the
parties in the ongoing call. A three party call is established and a
warning tone is heard.
Notes:
The warning tone might be disabled for your system.
The Intrusion function might be blocked for use on your
extension (programmed by your system administrator).
If Intrusion is not allowed you will continue to receive a busy
tone.
Bypass
If this function is allowed from your extension, you can bypass an;
activated Diversion, activated Follow-me or activated Absence
information on a specific extension.
8
uLift the handset.
*60* zDial and enter the extension number.
#Press and wait for answer.
17Analog Telephone
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