Aastra Analog Telephone User Guide

Analog Telephone
Analog Push-button Telephones for Ericsson MX-ONE™ and Ericsson MD110
User Guide
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Title
EN/LZT 103 77 R2A
© Copyright Ericsson AB 2007. All rights reserved.

Table of Contents

page
Welcome ..........................................................4
Description ....................................................... 6
Free Seating (optional) ...................................... 9
Incoming Calls ............................................... 10
Outgoing Calls ............................................... 12
During Calls ....................................................24
Call Forwarding .............................................. 27
Absence Information (optional) ....................... 38
Messages ......................................................40
Group Features .............................................. 45
Other Useful Features ..................................... 47
Glossary ......................................................... 52
Index .............................................................. 53
Tab le of Co nt en ts
3Analog Telephone

Welcome

Welcome
Welcome to the user guide for any type of analog push-button phone used with Ericsson MX-ONE™ or Ericsson MD110.
Some markets use differing codes for some functions. In this guide, all functions are described using the most common code. The markets and their differing code is shown as a side note.
The user guide describes the facilities of the system functions as they are programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.
The latest version of this user guide can be downloaded from:
http://www.ericsson.com/enterprise/
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Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
When this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
5Analog Telephone

Description

Description
This guide describes how you via any type of analog phone, can use the functions in Ericsson MD110 or Ericsson MX-ONE™.
Functions are controlled by use of the keypad (keys 0-9, and the R key.
Note: For functions built-in to your phone, see the user guide supplied with your phone.
* and #)
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Tones and signals

The following different tones and signals are sent from the exchange to your phone.
Tone characteristics
The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.
Dial tone
Special dial tone
Ringing tone or queue tone every 4 seconds
Busy tone
Congestion tone
Number unobtainable tone
Description
Call waiting tone
Intrusion tone
Conference tone every 15 seconds (to all parties)
Verification tone
Warning tone, expensive route
7Analog Telephone
Description
Internal ring signal
External ring signal
Recall signal
(Callback reminder)
Ring signals
Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.
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Free Seating (optional)

The Free Seating function is used for persons who have an office extension number but no phone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free phone set that temporarily will be assigned with your extension number and your system authorities.
To log on
u Lift the handset.
*11* Dial.
Free Seating (optional)
z* Enter the authorization code and press.
z# Enter your phone number and press.
d Replace the handset to finish the procedure.
The display shows your phone number.
Note: An earlier version of the Free Seating function uses another procedure: To log on, dial
To log off
* 1 0 * extension No. #.
u Lift the handset.
#11# Dial.
d Replace the handset to finish the procedure.
Note: An earlier version of the Free Seating function uses another procedure: To log off, dial
# 1 0 #.
9Analog Telephone

Incoming Calls

Incoming Calls
A ring signal indicates an incoming internal or external call.

Answer calls

u Lift the handset.
On another extension
You can answer a call to another extension from any phone in your office.
uz Lift the handset and call the ringing extension.
You re c e i v e b u s y t o ne.
8 Press.
Note: France, press
4; Sweden, press 6
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Incoming Calls
Answer a second call
A call waiting tone will inform you, during a conversation, that a second call is waiting on your phone. You have two options.
Option 1:
Finish the ongoing call:
d Replace the handset.
The new call will be signalled on your phone.
u Lift the handset to receive the new call.
Option 2:
Ask your conversation partner to wait:
Rd Press and replace the handset.
The waiting call will be signalled on your phone.
u Lift the handset to receive the new call.
After finishing the new call:
d Replace the handset.
Your first call will be signalled on your phone.
u Lift the handset to receive the first call again.
11Analog Telephone

Outgoing Calls

Outgoing Calls

Make calls

How to make internal and external calls.
u Lift the handset and dial either:
z An extension number to make an internal call.
Or:
0z The digit or digits to get an external line and the external
number.
Note: Which digit to press for external call access,
depends on the configuration of the system.
d Replace the handset to end the call.
Notes:
You can make your calls faster, using Common Speed Dialing numbers and by programming your own Speed Dialing numbers, see section “Speed Dialing” on page 18.
If you receive a queue tone when the digit or digits to get an external line are dialed (optional function Least Cost Routing is used in the system), keep waiting.
Once a line becomes free, you will receive a dial tone.
If a warning tone is heard, the selected line is marked “Expensive”.
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Number presentation restriction

If you do not want your name and number to be displayed to the person you are calling, you can use the following procedure.
Notes:
This function is only available in newer versions of the exchange, and it might be blocked for use on your extension (programmed by your system administrator).
The number presentation restriction is only valid for the ongoing call, i.e. the procedure has to be repeated the next time you want to use it.
u Lift the handset. *42# Dial and wait for a new dial tone.
Outgoing Calls
z Dial the number.
Your name and number is not indicated on the called person´s display.

Individual External Line

To make a call on a specific external line:
u Lift the handset.
*0* Dial.
z# Dial the individual external line number and press.
z Dial the digit or digits to get an external line and the external
number.
13Analog Telephone
Outgoing Calls

Last External Number Redial

When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not.
u Lift the handset.
*** Press to redial the last dialed external number.
Note: Finland and Sweden, dial

When you receive a busy tone

If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods:
Callback
If a called extension is busy or there is no answer:
* * 0
6 Press.
Note: France, Finland and Sweden, press
d Replace the handset to finish procedure.
You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled.
u Lift the handset when you are called back.
The system calls the extension.
Note: Callbacks can be activated on several extensions at the same time.
5
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If all external lines are busy (after dialing the digit or digits to get a line):
6 Press.
Outgoing Calls
Note: France, Finland and Sweden, press
z# Dial the external number and press.
d Replace the handset to finish procedure.
When an external line becomes free, you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled.
u Lift the handset when you are called back.
The system calls the external number.
Note: Only one Callback can be activated on a busy external line.
Cancel any single Callback
u Lift the handset.
#37* z Dial and enter the extension number.
Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number.
#d Press and replace the handset.
Cancel all Callbacks
5
u Lift the handset.
#37# Dial.
d Replace the handset.
15Analog Telephone
Outgoing Calls
Activate Call Waiting
If you urgently wish to contact a busy extension or external line, you can notify it by a Call Waiting signal.
5 Press.
Note: France and Finland, press
Keep handset off hook. When the called extension or the external line becomes free, it will be called automatically.
Notes:
The Call Waiting function might be blocked for use on your extension (programmed by your system administrator).
If Call Waiting is not allowed you will continue to receive a busy tone.
Intrusion on a busy extension
You can intrude on an ongoing call on a busy extension.
6; Sweden, press 4
4 Press.
Note: France and Sweden, press
Before the Intrusion is executed, a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.
Notes:
The warning tone might be disabled for your system.
The Intrusion function might be blocked for use on your extension (programmed by your system administrator).
If Intrusion is not allowed, you will continue to receive a busy tone.
8
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Intrusion on a busy external line
You can intrude on an ongoing call on a busy external line.
*44* z Dial and enter the individual external line number.
Outgoing Calls
#z Press and dial the digit or digits to get an external line.
Busy tone.
4 Press.
Note: France and Sweden, press
Before the Intrusion is executed, a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.
Notes:
The warning tone might be disabled for your system.
The Intrusion function might be blocked for use on your extension (programmed by your system administrator).
If Intrusion is not allowed you will continue to receive a busy tone.

Bypass

If this function is allowed from your extension, you can bypass an;
activated Diversion, activated Follow-me or activated Absence information on a specific extension.
8
u Lift the handset.
*60* z Dial and enter the extension number.
# Press and wait for answer.
17Analog Telephone
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