Note: This guide covers only the two newest
telephone models available at UCSC. Some
features available for these telephone models are
currently unavailable on the UCSC Telephone
Switch. In some cases, pages referring to these
features have been removed from this document. In
other cases, unavailable features are indicated with
a note like this one.
System Telephones for MX-ONE™ Telephony System and MD110
User Guide
Cover Page Graphic
Place the graphic directly on the page, do not care about putting it inthe text flow. SelectGraphics > Propertiesand make the following settings:
Note: Some features available for these telephone models
are currently unavailable on the UCSC Telephone System. In
some cases, pages referring to these features have been
removed from this document. In other cases, unavailable
features are indicated with a note like this one.
Index ............................................................ 136
Tab le of Co nt en ts
3Dialog 4223 Professional/Dialog 4225 Vision
Welcome
Some features
unavailable at
UCSC have been
deleted from this
version of this
guide. The version
available at this
website will contain
some features that
you will be unable
to use.
Welcome
Welcome to the user guide for the Dialog 4223 Professional and Dialog 4225 Vision. This guide describes the available features of
the telephones when they are connected to MX-ONE™ Te l e p h o n y S y st e m or MD110.
The functions and features available with these telephones are
designed for easy use in all different telephone handling situations.
Depending on the version and configuration of the exchange that
your telephone is connected to, some of the functions and features
that are described in this user guide may not be available. There
may also be some differences in the way your telephone is
programmed. Please consult your system administrator if you need
further information.
Some markets use differing codes for some features. In this guide
they are described using the most common code.
The latest version of the user guide can be downloaded from:
http://www.aastra.com
Dialog 4223 Professional/Dialog 4225 Vision4
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
When this publication is made available on Aastra media, Aastra
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Aastra will not be liable for any damages arising
from use of an illegal modified or altered publication.
Aastra is a registered trademark of Aastra Technologies Limited. All
other trademarks mentioned herein are the property of their
respective owners.
Warranty
AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Aastra shall not be liable for
errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of conformity
Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten,
declares that this telephone, is in conformity with the essential
requirements and other relevant provisions of the European
R&TTE directive 1999/5/EC.
Details to be found at: http://www.aastra.com/sdoc.
5Dialog 4223 Professional/Dialog 4225 Vision
Important User Information
Important User Information
Safety instructions
Save these instructions.
Read these safety instructions before use!
Note: When using your telephone or connected
equipment, the following basic safety precautions should
always be followed to reduce risk of fire, electrical shock
and other personal injury.
•Follow instructions in the equipment's user guide or other
documentation.
•Always install equipment in a location and environment for which it is
designed.
•For mains powered telephones: Only operate with the mains power
voltage indicated. If you are uncertain of the type of power supplied to the
building, consult property management or your local power company.
•For mains powered telephones: Avoid placing the telephone's power
cable where it can be exposed to mechanical pressure as this may
damage the cable. If the power supply cord or plug is damaged,
disconnect the product and contact qualified service personnel.
•Headsets used with this equipment must comply with EN/IEC 60950-1
and for Australia AS/NZS 60950: 2000.
•Do not make any changes or modifications to equipment without seeking
approval from the party responsible for compliance. Unauthorized
changes or modifications could void the user's authority to operate the
equipment.
•Do not use the telephone to report a gas leak in the vicinity of the leak.
•Do not spill liquid of any kind on the product or use the equipment near
water, for example, near a bathtub, washbowl, and kitchen sink, in a wet
basement or near a swimming pool.
•Do not insert any object into equipment slots that is not part of the
product or auxiliary product.
•Do not disassemble the product. Contact a qualified service agency
when service or repair work is required.
•Do not use a telephone (other than cordless type) during an electrical
storm.
Disposal of the product
Your product should not be placed in municipal waste. Please check local
regulations for disposal of electronic products.
Dialog 4223 Professional/Dialog 4225 Vision6
Description
1
2
8
5
b
5
7
13
14
6
10
11
9
12
15
16
16
3
4
17
Dialog 4223 Professional
Description
1Display
See section “Display information” on page 16.
2Display menu keys
The key functions depend on the traffic state. When you are
requested “(see display)”, press the required key to access the
feature.
3Callback
Indicating/activating Callback. See section “When you receive a
busy tone” on page 40. The feature can be removed or moved to
another programmable function key by your system administrator.
7Dialog 4223 Professional/Dialog 4225 Vision
Description
4Diversion (Follow-me)
Indicating/activating and deactivating Diversion (Follow-me). See
section “Call Forwarding” on page 62. The feature can be removed
or moved to another programmable function key by your system
administrator.
5Programmable function keys
Program numbers or features. See section “Programming of
function keys” on page 98.
Note: The key marked with a “b” is also used to program a
melody, see section “Melody Ringing” on page 109.
6Triple Access Line
Handle calls. Line 1 and 2 are available both for incoming and
outgoing calls. Inquiry can only be used for outgoing calls.
7 Microphone
Used for handsfree conversation.
8Clear
Disconnect calls or exit a feature. Can always be pressed instead of
replacing the handset.
9Headset key
Handle headset calls and activate Headset Preset. See section
“Headset (optional)” on page 118.
10Loudspeaker on/off
a. Activate handsfree conversation. See section “During Calls” on
page 52.
b. Activate Loudspeaker Preset. See section “Headset Preset” on
page 119.
11Mute
aSwitch the microphone on or off during a call. See section
“Mute” on page 53.
bSwitch off the ring signal in idle mode or when ringing. See
section “Mute ring signal” on page 108 and “Silent Ringing” on
page 108.
12Volume control
Adjust the volume. See section “Settings” on page 98.
13Loudspeaker
Dialog 4223 Professional/Dialog 4225 Vision8
14Handset
Brown James2222 11:0628 Aug 2008
AbsenceAccountAuthoritymore...
Supplied with hearing aid feature as standard. An extra handset
can be connected, see section “Accessories” on page 117.
Please note: The handset can attract and trap small metal
objects in the earcap region.
15Pull-out leaf for easy guide (optional)
See section “Pull-out leaf (optional)” on page 121.
16Key panel
With 17 programmable keys. Up to four panels can be connected.
See section “Key panel” on page 117. Use the Designation Card
Manager to make and print your own key panel designation cards,
see below.
17Designation card
Use the DCM (Designation Card Manager) to make and print your
own designation cards. DCM is included on the Enterprise
Telephone Toolbox CD or it can be downloaded from:
http://www.aastra.com
For more information, please contact your Aastra Certified Sales
Partner.
Description
D4 mode information
The Dialog 4223 Professional phone can be connected to the
exchange in two different modes (user interfaces), either D3 mode,
or D4 mode. There is one user guide for each mode.
To find out the mode for your telephone, check the right hand side
of the second row of the display (see picture), when the telephone
is in idle mode:
•No extension number is shown (i.e. blank) - your telephone is
•Extension number is shown - your telephone is using D3 mode
using D4 mode = This is the correct guide.
= This is not the correct guide, download the user guide from:
http://www.aastra.com
Note: This user guide is not valid for the Dialog 4223
Professional in D3 mode.
9Dialog 4223 Professional/Dialog 4225 Vision
Description
1
2
3
8
b
8
10
11
7
19
9
8
12
13
16
45
20
6
14
15
18
17
19
Dialog 4225 Vision
1Display
See section “Display information” on page 16.
2Display menu keys
The key functions depend on the traffic state. When you are
requested “(see display)”, press the required key to access the
feature.
3Navigation key left
4Home
Navigate one step to the left in the top menu. See section “Display
information” on page 16.
Return to home position (idle mode), when you are navigating the
top menu. See section “Display information” on page 16.
5Navigation key right
Navigate one step to the right in the top menu. See section
“Display information” on page 16.
Dialog 4223 Professional/Dialog 4225 Vision10
6Callback
Indicating/activating Callback. See section “When you receive a
busy tone” on page 40. The feature can be removed or moved to
another programmable function key by your system administrator.
7Diversion (Follow-me)
Indicating/activating and deactivating Diversion (Follow-me). See
section “Call Forwarding” on page 62. The feature can be removed
or moved to another programmable function key by your system
administrator.
8Programmable function keys
Program numbers or features. See section “Programming of
function keys” on page 98.
Note: The key marked with a “b” is also used to program a
melody, see section “Melody Ringing” on page 109.
9Triple Access Line
Handle calls. Line 1 and 2 are available both for incoming and
outgoing calls. Inquiry can only be used for outgoing calls.
10 Microphone
Used for handsfree conversation.
11Clear
Disconnect calls or exit a feature. Can always be pressed instead of
replacing the handset.
Description
12Headset key
Handle headset calls and activate Headset Preset. See section
“Headset (optional)” on page 118.
13Loudspeaker on/off
a. Activate handsfree conversation. See section “During Calls” on
page 52.
b. Activate Loudspeaker Preset. See section “Headset Preset” on
page 119.
14Mute
aSwitch the microphone on or off during a call. See section
“Mute” on page 53.
bSwitch off the ring signal in idle mode or when ringing. See
section “Mute ring signal” on page 108 and “Silent Ringing” on
page 108.
15Volume control
Adjust the volume. See section “Settings” on page 98.
16Loudspeaker
11Dialog 4223 Professional/Dialog 4225 Vision
Description
17Handset
Supplied with hearing aid feature as standard. An extra handset
can be connected, see section “Accessories” on page 117.
Please note: The handset can attract and trap small metal
objects in the earcap region.
18Pull-out leaf for easy guide (optional)
See section “Pull-out leaf (optional)” on page 121.
19Key panel
With 17 programmable keys. Up to four panels can be connected.
See section “Key panel” on page 117. Use the Designation Card
Manager to make and print your own key panel designation cards,
see below.
20Designation card
Use the DCM (Designation Card Manager) to make and print your
own designation cards. DCM is included on the Enterprise
Telephone Toolbox CD or it can be downloaded from: http://
www.aastra.com
For more information, please contact your Aastra Certified Sales
Partner.
Dialog 4223 Professional/Dialog 4225 Vision12
Lamp indications
Description
Ô
ÕÔ
ÖÔ
ÖÔ
ÕÔ
Extinguished lampThe feature is not active.
Steady light
Slowly flashing lampThe line (or feature) is put on hold.
Rapidly flashing lampAn incoming call.
Light with short breaksOngoing call.
The feature is active or the multiple
represented line is busy.
13Dialog 4223 Professional/Dialog 4225 Vision
Description
Dial tone
Special dial tone
Ringing tone or queue tone
Busy tone
Congestion tone
Number unobtainable tone
Tones and signals
The following different tones and signals are sent from the
exchange to your phone.
Tone characteristics
The tones shown in this section are the most used tones
worldwide. Many markets use a differing tone for one or more
situations.
Call waiting tone
Intrusion tone
Conference tone every 15 seconds (to all parties)
Verification tone
Warning tone, expensive route
Dialog 4223 Professional/Dialog 4225 Vision14
Internal ring signal
External ring signal
Recall signal
(Callback reminder)
Description
Ring signals
Three different ring signals inform you about the type of the
incoming call. The signals shown in this section are the most used
signals worldwide. Many markets use signals that are adapted for
the local standards. If you get a signal that is not described or you
cannot identify, ask your system administrator.
15Dialog 4223 Professional/Dialog 4225 Vision
Description
Display information
The display gives you feedback information such as time and date,
traffic state and connected phone numbers. The following pages
show examples of information displays from different telephone
states.
Notes:
The order in which the date is stated is system dependent.
All names and numbers presented on the displays in this
user guide are examples.
Your phone has a graphical display. The number of rows and
characters per row depend on the character size and the font.
When the display shows a list, or when the phone is in a setting
mode, the middle field of the display is adapted to fit each situation.
Dialog 4223 Professional/Dialog 4225 Vision16
Description
Program PhoneSet CallListPhoneBook Messages
AbsenceAccountAuthoritymore...
11:0628 Aug 2008
Brown James
2222
Top menu (Dialog 4225 Vision)
The top menu is in the black frame below.
The following main text and symbols can be shown in the display´s
top menu (see also section “Menu structure Dialog 4225 Vision” on
page 26.):
ProgramAccess the Program menu.
See section “Settings” on page 98.
PhoneSetAccess the PhoneSet menu.
See sections “Settings” on page 98, “Accessories” on page 117
and “Troubleshooting” on page 132.
CallListAccess the CallList menu.
See section “Call list” on page 96.
Home position (idle mode).
PhoneBookAccess the PhoneBook menu.
See section “Dial by Phonebook” on page 45.
MessagesAccess the Messages menu.
See section “Messages” on page 79.
Position indicator (selected top menu item).
17Dialog 4223 Professional/Dialog 4225 Vision
Description
Brown James2222 11:0628 Aug 2008
FollowMeTo 3333
CallListPhoneBookNo Diverisonmore...
11:0628 Aug 2008
Brown James
2222
Program PhoneSet CallListPhoneBook Messages
Smith Bob >Direct
Nelson Lord5555
CallBackCallPagerTimer
Display symbols
Traffic status is indicated by the following symbols on the display:
Dialog 4223 Professional:
Dialog 4225 Vision:
Forwarded call.
Indicates that the call is forwarded to another extension than the
one dialed. See section “Call Forwarding” on page 62.
>Prefix before type of forwarded call (Direct or Follow-me).
See section “Call Forwarding” on page 62.
Message.
Indicates that there is a message waiting. See section “Messages”
on page 79.
Phone lock.
Indicates that the phone is locked for unauthorized calls.
An authization code must be used to make calls. See section
“Authority” on page 49.
Headset Preset
Indicates that the phone is set for incoming and outgoing calls to
be connected to the headset when you answer or make calls
without lifting the handset. See section “Headset (optional)” on
page 118.
Ringer off.
Indicates that the ring signal is switched off. See section “Silent
Ringing” on page 108.
Volume level bar.
Indicates the ring signal volume in idle or ringing mode, or when in
speech mode the loudspeaker or earpiece volume. For the Dialog
4223 Professional, the symbol is shown for a few seconds when a
volume key has been pressed.
Dialog 4223 Professional/Dialog 4225 Vision18
Description
Smith Bob 3333 12:24 23 Aug 2008
Nelson Lord 5555 11:33 23 Aug 2008
CallUpDownmore...
Program PhoneSet CallListPhoneBook Messages
Smith Bob 3333 12:24 23 Aug 2008
Nelson Lord 5555 11:33 23 Aug 2008
0012115171 15:11 22 Aug 2008
Carter Jim 4444 14:06 21 Aug 2008
CallUpDownmore...
Smith Bob
The following symbols can be shown in the top menus or other
display lists (example of the
CallList menu).
Dialog 4223 Professional:
Dialog 4225 Vision:
Missed call.
Indicates a missed but checked incoming call.
Incoming call.
Indicates an answered incoming call.
Outgoing call.
Indicates an outgoing call.
Bar indicator.
Indicates the shown part of the total list, and where it is positioned
in the total list.
Selection frame.
Indicates the subject to be called or selected in the list.
19Dialog 4223 Professional/Dialog 4225 Vision
Description
Brown James2222 11:0628 Aug 2008
AbsenceAccountAuthoritymore...
Program PhoneSet CallListPhoneBook Messages
AbsenceAccountAuthoritymore...
11:0628 Aug 2008
Brown James
2222
Idle phone (idle mode)
Dialog 4223 Professional:
When your phone is idle, the upper row shows general information
and your extension number. The lower row presents lead text for
the display menu keys. In the example below, the extension
number for James Brown is 2222.
Note: A long name overwrites the number.
Dialog 4225 Vision:
When your phone is idle, the display shows the top menu. Below
the top menu; time, date, name and your extension number are
shown to the right. Below the line, lead text for the display menu
keys are shown. In the example below, the extension number for
James Brown is 2222.
Dialog 4223 Professional/Dialog 4225 Vision20
Description
Calling...11:0628 Aug 2008
Smith Bob3333
CallbackCallPagerTimer
Smith Bob >Direct11:0628 Aug 2008
Nelson Lord5555
CallbackCallPagerTimer
Program PhoneSet CallListPhoneBook Messages
Calling...
Smith Bob3333
CallBackCallPagerTimer
11:0628 Aug 2008
Brown James
2222
Program PhoneSet CallListPhoneBook Messages
Smith Bob >Direct
Nelson Lord5555
CallBackCallPagerTimer
11:0628 Aug 2008
Brown James
2222
Outgoing call
Dialog 4223 Professional:
When you make an outgoing call on your phone, traffic information
and dialed name (if available) and number are shown.
If the called party’s phone is diverted, the forwarded call icon, the
answering extension name (number when name is not available)
and the type of diversion are shown.
The call to Smith is directly diverted to Nelson (5555).
Dialog 4225 Vision:
When you make an outgoing call on your phone, the idle
information is shown. Below the top menu; traffic information and
dialed name (if available) and number are shown.
If the called party’s phone is diverted, the forwarded call icon, the
answering extension name (number when name is not available)
and the type of diversion are shown below the top menu.
The call to Smith is directly diverted to Nelson (5555).
21Dialog 4223 Professional/Dialog 4225 Vision
Description
11:0628 Aug 2008
Smith Bob3333
AbsenceAccountAuthoritymore...
Smith Bob >Direct11:0628 Aug 2008
Carter Jim4444
AbsenceAccountAuthoritymore...
Incoming call
Dialog 4223 Professional:
When you receive an incoming call, the calling party’s extension
number flashes (if the name is available, this is also shown). If the
number for an external call is not available, the display shows
External instead of the number (flashing).
If a diverting extension is calling, the forwarded call icon, the called
person's name (number when there is no name available), type of
diversion, and the calling party’s name and number (flashing) are
shown.
Carter (4444) has called Smith and the call is directly diverted to
you.
Dialog 4223 Professional/Dialog 4225 Vision22
Description
Program PhoneSet CallListPhoneBook Messages
Smith Bob3333
AbsenceAccountAuthoritymore...
11:0628 Aug 2008
Brown James
2222
Program PhoneSet CallListPhoneBook Messages
Smith Bob >DirectJim Carter4444
AbsenceAccountAuthoritymore...
Dialog 4225 Vision:
When you receive an incoming call, the idle information is shown.
Below the top menu, the calling party’s extension number flashes (if
the name is available, this is also shown). If the number for an
external call is not available, the display shows
External instead of
the number (flashing).
If a diverting extension is calling, the forwarded call icon, the called
person's name (number when there is no name available), type of
diversion, and the calling party’s name and number (flashing) are
shown below the top menu.
Carter (4444) has called Smith and the call is directly diverted to
you.
23Dialog 4223 Professional/Dialog 4225 Vision
Description
Features crossed out
on this page are
currently unavailable
at UCSC
+/-
</>
Absence
Account
Activate
AddMember
Authority
Back
Back *
Call
CallBack
CallList
CallPickUp
CallWaiting
Cancel DND
Change *
Clear
Conf/Transf
Conference
CommonHold
Connect
CostInfo
Deactivate
Delete
Details
Down
Exit
Exit *
Enter
Find
GrpPickUp
Display menu keys
The following text can be displayed for the display menu keys:
Adjust display contrast
Move cursor when
programming melodies
Handle Absence/Diversion
Account Code
Activate
Add member to a conference
Authorization Code
Return to previous menu
Return to previous menu
Call the number displayed
Callback
Access Call list
(Dialog 4223 Professional)
Call pick-up
Call waiting
Cancel Do Not Disturb
Change a setting
Reset time measurement
To get a new line for conference
or transfer
Connect a conference member
Put the call on common hold
Connect
Display cost information
Deactivate
Delete an item
Show details for framed object
Scroll down
Exit the displayed menu
Exit the displayed menu
Enter values
Search
Group call pick-up
HideMenu
Intrusion
Lock
LogOn
LogOff
more...
n Missed
Next
NoDiversion
NotDisturb
Open
PhoneBook
Hide menu key designations
Intrusion
Lock the phone
Log on
Log off
More menu choices
No. of missed calls in call list
Show next logged number
Cancel Absence/Diversion
Do Not Disturb
Unlock the phone
Access Phonebook
(Dialog 4223 Professional)
Program
Program *
Redial
Return
Save *
Save&Exit *
Select
ShowDate
ShowMenu
ShowTimer
Space
Program
Enter Program melody mode
Last Number Redial
Return to previous menu keys
Save setting
Save setting and exit menu
Select item in a list
Show date
Show menu key designations
Show timer
Enter a space when writing
names
Start/Stop
Timer
Tones
Start/Stop time measurement
Display time measurement
Dialing during a connected call
(Push button tones, DTMF)
TraceMalC
Transfer
Up
*
Always displayed in English
Malicious Call Tracing
Execute a transfer
Scroll up
Dialog 4223 Professional/Dialog 4225 Vision24
Description
n Missed* CallList PhoneBook more...
Call List
Unanswered calls
Outgoing calls
Incoming calls
Explanations
* Only shown when there are missed calls.
n = Number of missed calls.
Select Profile
Direct Diversion to nnnn**
Follow Me
Absence reason
External Follow Me
Do not Disturb
Di v on no a nsw er t o nn nn* *
Div on busy to nnnn**
Display Contrast
Melody Programming
Firmware Indication
Headset Preset
Local Test Mode
Option Unit Settings
Set Hearing Level
Menu structure Dialog 4223 Professional
Menu structure for each of the menus that can be selected from
the idle menu. When you are navigating the menus, a selected
menu is marked with a black frame.
25Dialog 4223 Professional/Dialog 4225 Vision
Description
Program PhoneSet CallList PhoneBook Messages
Explanations
* Only shown when there are missed calls.
n = Number of missed calls.
** Current number is shown.
*** Text is not shown on the display.
Home. Return to home position, when
navigating the top menu.
n Missed* Absence Account more...
Central
Directory
Message Waiting
Top m e n u
Idle display menu keys
Programming of keys
Call List
Unanswered calls
Outgoing calls
Incoming calls
Select Profile
Direct Diversion to nnnn**
Follow Me
Absence reason
External Follow Me
Do not Disturb
Div on no answer to nnnn**
Div on busy to nnnn**
Display Contrast
Melody Programming
Firmware Indication
Headset Preset
Local Test Mode
Option Unit Settings
Set Hearing Level
Program mode key:
RingChar:
Programming of
function keys***
Menu structure Dialog 4225 Vision
Menu structure for each of the menus that can be selected from
the idle menu. When you are navigating the menus, a selected
menu is marked with a black frame.
Dialog 4223 Professional/Dialog 4225 Vision26
Display language (optional)
One of the following languages can be selected to display
information on your phone.