AASTRA 4225 User Manual

Dialog 4223 Professional/Dialog 4225 Vision
System Telephones for MX-ONE™ Telephony Server
User Guide
Cover Page Graphic
Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:
Width: 15,4 cm (Important!)
Height: 11,2 cm (May be smaller)
Top: 5,3 cm (Important!)
Left: -0,3 cm (Important!) This text should then be hidden.
EN/LZT 103 003 R3A © Aastra Telecom Sweden AB 2012. All rights reserved.

Table of Contents

Welcome ..................................................................4
Important User Information .....................................6
Description ..............................................................7
Free Seating ...........................................................28
Incoming Calls ......................................................29
Outgoing Calls .......................................................33
During Calls ..........................................................50
Call Metering .........................................................57
Call Forwarding .....................................................60
Absence Information .............................................73
Messages ...............................................................76
Group features .......................................................80
Other Useful features .............................................84
Settings ..................................................................92
Accessories ..........................................................110
Installation ........................................................... 117
Troubleshooting ...................................................125
Glossary ...............................................................128
Index ....................................................................129
Table of Contents
3Dialog 4223 Professional/Dialog 4225 Vision

Welcome

Welcome
Welcome to the user guide for the Dialog 4223 Professional and Dialog 4225 Vision. This guide describes the available features of the telephones when they are connected to MX-ONE™ Telephony Server.
The functions and features available with these telephones are designed for easy use in all different telephone handling situations.
The user guide describes the functions and features of the Dialog 4223 Professional and Dialog 4225 Vision as they are programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.
Some markets use differing codes for some features. In this guide they are described using the most common code.
The latest version of the user guide can be downloaded from:
http://www.aastra.com
Dialog 4223 Professional/Dialog 4225 Vision4
Welcome

Copyright

Copyright © Aastra Telecom Sweden AB 2012, all rights reserved. No parts of this publication may be reproduced, stored in retrieval
systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
When this publication is made available on Aastra media, Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.
Trademark
Aastra is a registered trademark of Aastra Technologies Limited. All other trademarks herein are the property of their respective owners.
Disclaimer
While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions within this documentation. The information contained in this documentation is subject to change without notice.
Declaration of conformity
Hereby, Aastra Telecom Sweden AB, SE-126 37 STOCKHOLM, declares that this product(s), is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC (R&TTE Directive).
Details to be found at: http://www.aastra.com/sdoc.
5Dialog 4223 Professional/Dialog 4225 Vision

Important User Information

Important User Information
Safety instructions
Save these instructions.
Read these safety instructions before use!
Note: When using your telephone or connected equipment, the
following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury.
Follow instructions in the equipment's user guide or other documentation.
Always install equipment in a location and environment for which it is designed.
For mains powered telephones: Only operate with the mains power voltage indicated. If you are uncertain of the type of power supplied to the building, consult property management or your local power company.
For mains powered telephones: Avoid placing the telephone's power cable where it can be exposed to mechanical pressure as this may damage the cable. If the power supply cord or plug is damaged, disconnect the product and contact qualified service personnel.
Headsets used with this equipment must comply with EN/IEC 60950-1 and for Australia AS/NZS 60950: 2000.
Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance. Unauthorized changes or modifications could void the user's authority to operate the equipment.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.
Do not insert any object into equipment slots that is not part of the product or auxiliary product.
Do not disassemble the product. Contact a qualified service agency when service or repair work is required.
Do not use a telephone (other than cordless type) during an electrical storm.
Disposal of the product
Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.
Dialog 4223 Professional/Dialog 4225 Vision6

Description

1
2
8
5
b
5
7
13
14
6
10
11
9
12
15
16
16
3 4
17

Dialog 4223 Professional

Description
1Display
See section “Display information” on page 16.
2 Display menu keys
The key functions depend on the traffic state. When you are requested “(see display)”, press the required key to access the feature.
3 Callback
Indicating/activating Callback. See section “When you receive a busy
tone” on page 38. The feature can be removed or moved to another
programmable function key by your system administrator.
7Dialog 4223 Professional/Dialog 4225 Vision
Description
4 Diversion (Follow-me)
Indicating/activating and deactivating Diversion (Follow-me). See section “Call Forwarding” on page 60. The feature can be removed or moved to another programmable function key by your system administrator.
5 Programmable function keys
Program numbers or features. See section “Programming of function
keys” on page 92.
Note: The key marked with a “b” is also used to program a melody, see section Melody Ringing” on page 103.
6 Triple Access Line
Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.
7 Microphone
Used for handsfree conversation.
8Clear
Disconnect calls or exit a feature. Can always be pressed instead of replacing the handset.
9 Headset key
Handle headset calls and activate Headset Preset. See section “Headset
(optional)” on page 111.
10 Loudspeaker on/off
a. Activate handsfree conversation. See section “During Calls” on
page 50.
b. Activate Loudspeaker Preset. See section “Headset Preset” on
page 112.
11 M ute
a Switch the microphone on or off during a call. See section “Mute
on page 51.
b Switch off the ring signal in idle mode or when ringing. See section
Mute ring signal” on page 102 and “Silent Ringing” on page 102.
12 Volume control
Adjust the volume. See section “Settings” on page 92.
13 Loudspeaker
Dialog 4223 Professional/Dialog 4225 Vision8
14 Handset
Supplied with hearing aid feature as standard. An extra handset can be connected, see section “Accessories” on page 110.
Please note: The handset can attract and trap small metal objects in the earcap region.
15 Pull-out leaf for easy guide (optional)
See section “Pull-out leaf (optional)” on page 114.
16 Key panel
With 17 programmable keys. Up to four panels can be connected. See section “Key panel” on page 110. Use the Designation Card Manager to make and print your own key panel designation cards, see below.
17 Designation card
Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from:
http://www.aastra.com
For more information, please contact your Aastra certified sales partner.
Description
9Dialog 4223 Professional/Dialog 4225 Vision
Description
1
2
3
8
b
8
10
11
7
19
9
8
12
13
16
45
20
6
14
15
18
17
19

Dialog 4225 Vision

1Display
See section “Display information” on page 16.
2 Display menu keys
The key functions depend on the traffic state. When you are requested “(see display)”, press the required key to access the feature.
3 Navigation key left
4Home
Navigate one step to the left in the top menu. See section “Display
information” on page 16.
Return to home position (idle mode), when you are navigating the top menu. See section “Display information” on page 16.
5 Navigation key right
Navigate one step to the right in the top menu. See section “Display
information” on page 16.
Dialog 4223 Professional/Dialog 4225 Vision10
6 Callback
Indicating/activating Callback. See section “When you receive a busy
tone” on page 38. The feature can be removed or moved to another
programmable function key by your system administrator.
7 Diversion (Follow-me)
Indicating/activating and deactivating Diversion (Follow-me). See section “Call Forwarding” on page 60. The feature can be removed or moved to another programmable function key by your system administrator.
8 Programmable function keys
Program numbers or features. See section “Programming of function
keys” on page 92.
Note: The key marked with a “b” is also used to program a melody, see section Melody Ringing” on page 103.
9 Triple Access Line
Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.
10 Microphone
Used for handsfree conversation.
11 C lear
Disconnect calls or exit a feature. Can always be pressed instead of replacing the handset.
Description
12 Headset key
Handle headset calls and activate Headset Preset. See section “Headset
(optional)” on page 111.
13 Loudspeaker on/off
a. Activate handsfree conversation. See section “During Calls” on
page 50.
b. Activate Loudspeaker Preset. See section “Headset Preset” on
page 112.
14 Mute
a Switch the microphone on or off during a call. See section “Mute
on page 51.
b Switch off the ring signal in idle mode or when ringing. See section
Mute ring signal” on page 102 and “Silent Ringing” on page 102.
15 Volume control
Adjust the volume. See section “Settings” on page 92.
16 Loudspeaker
11Dialog 4223 Professional/Dialog 4225 Vision
Description
17 Handset
Supplied with hearing aid feature as standard. An extra handset can be connected, see section “Accessories” on page 110.
Please note: The handset can attract and trap small metal objects in the earcap region.
18 Pull-out leaf for easy guide (optional)
See section “Pull-out leaf (optional)” on page 114.
19 Key panel
With 17 programmable keys. Up to four panels can be connected. See section “Key panel” on page 110. Use the Designation Card Manager to make and print your own key panel designation cards, see below.
20 Designation card
Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.aastra.com
For more information, please contact your Aastra certified sales partner.
Dialog 4223 Professional/Dialog 4225 Vision12

Lamp indications

Description
Ô
ÕÔ ÖÔ ÖÔ ÕÔ
Extinguished lamp The feature is not active.
Steady light
Slowly flashing lamp The line (or feature) is put on hold.
Rapidly flashing lamp An incoming call.
Light with short breaks Ongoing call.
The feature is active or the multiple represented line is busy.
13Dialog 4223 Professional/Dialog 4225 Vision
Description
Dial tone
Special dial tone
Ringing tone or queue tone
Busy tone
Congestion tone
Number unobtainable tone

Tones and signals

The following different tones and signals are sent from the exchange to your phone.
Tone characteristics
The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.
Call waiting tone
Intrusion tone
Conference tone every 15 seconds (to all parties)
Verification tone
Warning tone, expensive route
Dialog 4223 Professional/Dialog 4225 Vision14
Internal ring signal
External ring signal
Recall signal
(Callback reminder)
Description
Ring signals
Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.
15Dialog 4223 Professional/Dialog 4225 Vision
Description

Display information

The display gives you feedback information such as time and date, traffic state and connected phone numbers. The following pages show examples of information displays from different telephone states.
Notes:
The order in which the date is stated is system dependent.
All names and numbers presented on the displays in this user guide are examples.
Your phone has a graphical display. The number of rows and characters per row depend on the character size and the font. When the display shows a list, or when the phone is in a setting mode, the middle field of the display is adapted to fit each situation.
Dialog 4223 Professional/Dialog 4225 Vision16
Description
Program PhoneSet CallList PhoneBook Messages
Absence Account Authority more...
11:06 28 Aug 2008 Brown James 2222
Top menu (Dialog 4225 Vision)
The top menu is in the black frame below.
The following main text and symbols can be shown in the display´s top menu (see also section “Menu structure Dialog 4225 Vision” on page 26.):
Program Access the Program menu.
See section “Settings” on page 92.
PhoneSet Access the PhoneSet menu.
See sections “Settings” on page 92, “Accessories” on page 110 and “Troubleshooting” on page 125.
CallList Access the CallList menu.
See section “Call list” on page 90.
Home position (idle mode).
PhoneBook Access the PhoneBook menu.
See section “Dial by Phonebook” on page 43.
Messages Access the Messages menu.
See section “Messages” on page 76.
Position indicator (selected top menu item).
17Dialog 4223 Professional/Dialog 4225 Vision
Description
Brown James 2222 11:06 28 Aug 2008
FollowMeTo 3333
CallList PhoneBook No Diverison more...
11:06 28 Aug 2008 Brown James 2222
Program PhoneSet CallList PhoneBook Messages Smith Bob >Direct
Nelson Lord 5555
CallBack CallPager Timer
Display symbols
Traffic status is indicated by the following symbols on the display:
Dialog 4223 Professional:
Dialog 4225 Vision:
Forwarded call.
Indicates that the call is forwarded to another extension than the one dialed. See section “Call Forwarding” on page 60.
> Prefix before type of forwarded call (Direct or Follow-me).
See section “Call Forwarding” on page 60.
Message.
Indicates that there is a message waiting. See section “Messages” on page 76.
Phone lock.
Indicates that the phone is locked for unauthorized calls. An authization code must be used to make calls. See section “Authority” on page 47.
Headset Preset
Indicates that the phone is set for incoming and outgoing calls to be connected to the headset when you answer or make calls without lifting the handset. See section “Headset (optional)” on page 111.
Ringer off.
Indicates that the ring signal is switched off. See section “Silent
Ringing” on page 102.
Volume level bar.
Indicates the ring signal volume in idle or ringing mode, or when in speech mode the loudspeaker or earpiece volume. For the Dialog 4223 Professional, the symbol is shown for a few seconds when a volume key has been pressed.
Dialog 4223 Professional/Dialog 4225 Vision18
Description
Smith Bob 3333 12:24 23 Aug 2008 Nelson Lord 5555 11:33 23 Aug 2008
Call Up Down more...
Program PhoneSet CallList PhoneBook Messages
Smith Bob 3333 12:24 23 Aug 2008 Nelson Lord 5555 11:33 23 Aug 2008 0012115171 15:11 22 Aug 2008 Carter Jim 4444 14:06 21 Aug 2008
Call Up Down more...
Smith Bob
The following symbols can be shown in the top menus or other display lists (example of the
CallList menu).
Dialog 4223 Professional:
Dialog 4225 Vision:
Missed call.
Indicates a missed but checked incoming call.
Incoming call.
Indicates an answered incoming call.
Outgoing call.
Indicates an outgoing call.
Bar indicator.
Indicates the shown part of the total list, and where it is positioned in the total list.
Selection frame.
Indicates the subject to be called or selected in the list.
19Dialog 4223 Professional/Dialog 4225 Vision
Description
Brown James 2222 11:06 28 Aug 2008
Absence Account Authority more...
Program PhoneSet CallList PhoneBook Messages
Absence Account Authority more...
11:06 28 Aug 2008 Brown James 2222
Idle phone (idle mode)
Dialog 4223 Professional:
When your phone is idle, the upper row shows general information and your extension number. The lower row presents lead text for the display menu keys. In the example below, the extension number for James Brown is 2222.
Note: A long name overwrites the number.
Dialog 4225 Vision:
When your phone is idle, the display shows the top menu. Below the top menu; time, date, name and your extension number are shown to the right. Below the line, lead text for the display menu keys are shown. In the example below, the extension number for James Brown is 2222.
Dialog 4223 Professional/Dialog 4225 Vision20
Description
Calling... 11:06 28 Aug 2008
Smith Bob 3333
Callback CallPager Timer
Smith Bob >Direct 11:06 28 Aug 2008
Nelson Lord 5555
Callback CallPager Timer
Program PhoneSet CallList PhoneBook Messages Calling...
Smith Bob 3333
CallBack CallPager Timer
11:06 28 Aug 2008 Brown James 2222
Program PhoneSet CallList PhoneBook Messages Smith Bob >Direct
Nelson Lord 5555
CallBack CallPager Timer
11:06 28 Aug 2008 Brown James 2222
Outgoing call
Dialog 4223 Professional:
When you make an outgoing call on your phone, traffic information and dialed name (if available) and number are shown.
If the called party’s phone is diverted, the forwarded call icon, the answering extension name (number when name is not available) and the type of diversion are shown.
The call to Smith is directly diverted to Nelson (5555).
Dialog 4225 Vision:
When you make an outgoing call on your phone, the idle information is shown. Below the top menu; traffic information and dialed name (if available) and number are shown.
If the called party’s phone is diverted, the forwarded call icon, the answering extension name (number when name is not available) and the type of diversion are shown below the top menu.
The call to Smith is directly diverted to Nelson (5555).
21Dialog 4223 Professional/Dialog 4225 Vision
Description
11:06 28 Aug 2008
Smith Bob 3333
Absence Account Authority more...
Smith Bob >Direct 11:06 28 Aug 2008
Carter Jim 4444
Absence Account Authority more...
Incoming call
Dialog 4223 Professional:
When you receive an incoming call, the calling party’s extension number flashes (if the name is available, this is also shown). If the number for an external call is not available, the display shows instead of the number (flashing).
If a diverting extension is calling, the forwarded call icon, the called person's name (number when there is no name available), type of diversion, and the calling party’s name and number (flashing) are shown.
Carter (4444) has called Smith and the call is directly diverted to you.
External
Dialog 4223 Professional/Dialog 4225 Vision22
Description
Program PhoneSet CallList PhoneBook Messages Smith Bob 3333
Absence Account Authority more...
11:06 28 Aug 2008 Brown James 2222
Program PhoneSet CallList PhoneBook Messages Smith Bob >Direct Jim Carter 4444
Absence Account Authority more...
Dialog 4225 Vision:
When you receive an incoming call, the idle information is shown. Below the top menu, the calling party’s extension number flashes (if the name is available, this is also shown). If the number for an external call is not available, the display shows
External instead of the number
(flashing).
If a diverting extension is calling, the forwarded call icon, the called person's name (number when there is no name available), type of diversion, and the calling party’s name and number (flashing) are shown below the top menu.
Carter (4444) has called Smith and the call is directly diverted to you.
23Dialog 4223 Professional/Dialog 4225 Vision
Description
+/-
</>
Absence
Account
Activate
AddMember
Authority
Back
Back *
Call
CallBack
CallList
CallPickUp
CallWaiting
Cancel DND
Change *
Clear
Conf/Transf
Conference
CommonHold
Connect
CostInfo
Deactivate
Delete
Details
Down
Exit
Exit *
Enter
Find
GrpPickUp
Display menu keys
The following text can be displayed for the display menu keys:
Adjust display contrast Move cursor when programming
melodies Handle Absence/Diversion Account Code Activate Add member to a conference Authorization Code Return to previous menu Return to previous menu Call the number displayed Callback Access Call list
(Dialog 4223 Professional) Call pick-up Call waiting Cancel Do Not Disturb Change a setting Reset time measurement To get a new line for conference
or transfer Connect a conference member Put the call on common hold Connect Display cost information Deactivate
Delete an item Show details for framed object Scroll down
Exit the displayed menu Exit the displayed menu Enter values Search Group call pick-up
HideMenu
Intrusion
Lock
LogOn
LogOff
more...
n Missed
Next
NoDiversion
NotDisturb
Open
PhoneBook
Hide menu key designations Intrusion
Lock the phone Log on Log off More menu choices No. of missed calls in call list Show next logged number Cancel Absence/Diversion Do Not Disturb Unlock the phone Access Phonebook
(Dialog 4223 Professional)
Program
Program *
Redial
Return
Save *
Save&Exit *
Select
ShowDate
ShowMenu
ShowTimer
Space
Program Enter Program melody mode Last Number Redial Return to previous menu keys Save setting Save setting and exit menu
Select item in a list Show date Show menu key designations Show timer Enter a space when writing
names
Start/Stop
Timer
Tones
Start/Stop time measurement Display time measurement Dialing during a connected call
(Push button tones, DTMF)
TraceMalC
Transfer
Up
*
Always displayed in English
Malicious Call Tracing Execute a transfer Scroll up
Dialog 4223 Professional/Dialog 4225 Vision24
Description
n Missed* CallList PhoneBook more...
Call List Unanswered calls Outgoing calls Incoming calls
Explanations
* Only shown when there are missed calls. n = Number of missed calls.
** Current number is shown.
*** Text is not shown on the display.
Absence Account Authority Lock/Open LogOn/Off Timer Redial
Program
PhoneSet Hide/ShowMenu
Program mode key: RingChar: Programming of
function keys***
Idle display menu keys
Select Profile Direct Diversion to nnnn** Follow Me Absence reason External Follow Me Do not Disturb Div on no answer to nnnn** Div on busy to nnnn**
Display Contrast Melody Programming Firmware Indication Headset Preset Local Test Mode Option Unit Settings Set Hearing Level
Menu structure Dialog 4223 Professional
Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame.
25Dialog 4223 Professional/Dialog 4225 Vision
Description
Program PhoneSet CallList PhoneBook Messages
Explanations
* Only shown when there are missed calls. n = Number of missed calls.
** Current number is shown.
*** Text is not shown on the display.
Home. Return to home position, when
navigating the top menu.
n Missed* Absence Account more...
Central Directory
Message Waiting
Top menu
Idle display menu keys
Programming of keys
Call List Unanswered calls Outgoing calls Incoming calls
Authority Lock/Open LogOn/Off Timer Redial Hide/ShowMenu
Select Profile Direct Diversion to nnnn** Follow Me Absence reason External Follow Me Do not Disturb Div on no answer to nnnn** Div on busy to nnnn**
Display Contrast Melody Programming Firmware Indication Headset Preset Local Test Mode Option Unit Settings Set Hearing Level
Program mode key: RingChar: Programming of
function keys***
Menu structure Dialog 4225 Vision
Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame.
Dialog 4223 Professional/Dialog 4225 Vision26
Display language
One of the following languages can be selected to display information on your phone.
Digit 0–9 = the language code:
0 English 1 French 2 German 3 Spanish 4 Italian 5__________ 6 _________ 7 _________ 8 _________ 9 _________
Note: By default 5-9 are programmed for English. These can be changed locally to other languages.
To select a language:
*08* Dial.
( 09) Enter the language code.
Press.
Description
27Dialog 4223 Professional/Dialog 4225 Vision

Free Seating

Free Seating
The Free Seating feature is used for persons who have an office extension number but no phone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free phone set that will be temporarily assigned with your extension number and your system authorities.
To log on
*11* Dial.
z* Enter the Authorization Code and press. z# Enter your phone number and press.
í Press to finish the procedure.
The display shows your phone number.
To log off
#11# Dial.
í Press to finish the procedure.
Dialog 4223 Professional/Dialog 4225 Vision28

Incoming Calls

Answer calls

A ring signal and a flashing lamp indicate an incoming call.
On Line 1
Normally you will receive calls on Line 1.
u Lift the handset.
On any other Line key
Incoming Calls
u Lift the handset.
ÖÔ Press the flashing Line key.
Line
Handsfree
Line ÖÔ Press the flashing Line key.
You are connected to the caller via the loudspeaker and the microphone.
í Press to terminate a handsfree call.
29Dialog 4223 Professional/Dialog 4225 Vision
Incoming Calls
Busy 11:06 28 Aug 2008
Smith Bob 3333
Callback CallPager CallPickUp more...
Program PhoneSet CallList PhoneBook Messages Busy
Smith Bob 3333
CallBack CallPager CallPickUp more...
11:06 28 Aug 2008 Brown James 2222
On another extension
You can answer a call to another extension.
uz Call the ringing extension.
Busy tone.
Note: The display images might differ from the above.
CallPickUp Press to answer (see display).
If
CallPickUp
Notes:
You can also press programmed by you).
France, press
is not shown, press
8 or Hold/Pick-up (The function key is
4; Sweden, press 6
more...
until it appears.
Dialog 4223 Professional/Dialog 4225 Vision30
Incoming Calls

Answer a second call during an ongoing call

If your phone is preprogrammed with a Free on 2nd key, you can receive another call, if this feature is activated.
Free on 2nd Ô Press to activate/deactivate.
Line 2
ÖÔ Press to answer.
Line 1
ÖÔ Press to switch back to the first call.
When Free on 2nd is active the lamp is on.
Note: The function key is preprogrammed by your system administrator.
When you have an ongoing call on Line 1, and Line 2 flashes to indicate a new incoming call:
The first call is put on hold.
The second call is put on hold. You are connected to the first caller.
í Press to terminate the connected call.
Call Waiting
If the calling party has activated Call Waiting, you can receive a second call even if Free on 2nd is not activated.
To answer the waiting call:
í Press to terminate the connected call.
Your phone will ring to announce the waiting call.
Line
ÖÔ Press the flashing Line key to receive the new call.
31Dialog 4223 Professional/Dialog 4225 Vision
Incoming Calls

Do Not Disturb, DND

When you activate DND, calls to your extension are not shown. Outgoing calls can be made as usual.
NotDisturb Press to activate or deactivate DND (see display),
If
NotDisturb
is not shown, press
or
more...
until it appears.
Absence press (see display).
If
Absence
is not shown, press
Down or Up Press to frame
Do not Disturb
more...
until it appears.
(see display).
Activate Press (see display).
Exit Press (see display).
Cancel:
NoDiversion Press (see display).
Notes:
If your phone is programmed with “Multiple Directory Diversion and Do Not Disturb” (ask your system administrator), DND is ordered and cancelled simultaneously on all lines.
You can also press DND (The function key is preprogrammed by your system administrator), or use these procedures:
To activate, dial
To deactivate, dial
* 2 7 # and press the Clear key.
# 2 7 # and press the Clear key.
Dialog 4223 Professional/Dialog 4225 Vision32

Outgoing Calls

Make calls

How to make internal and external calls:
u Lift the handset and proceed depending on call type:
Internal calls
z Dial the extension number.
External calls
Outgoing Calls
0 Press the digit or digits to get an external line.
Dial tone.
Note: The particular digit or digits used in your office, e.g. or
00.
z Dial the external number.
d or í Replace the handset or press to end the call.
Note: If you receive a queue tone when dialing the digit or digits to get an external line (if optional feature Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”.
0
33Dialog 4223 Professional/Dialog 4225 Vision
Outgoing Calls
Handsfree
With the handset on hook:
z Dial the number.
You are connected via the loudspeaker and microphone.
í Press to terminate a handsfree call.
Note: You can dial your calls more quickly by using common Speed Dialing numbers and by using your own programmed function keys. See section Speed Dialing” on page 42.

Number Presentation Restriction

If you do not want your name and number to be displayed to the person you are calling, use the following procedure.
Notes:
This feature might be blocked for use on your extension (preprogrammed by your system administrator).
The Number Presentation Restriction is only valid for the ongoing call, i.e. the procedure has to be repeated the next time you want to use it.
*42# Dial and wait for a new dial tone.
z Dial the number.
Instead of your name and number, the display on the called phone shows
Anonymous.
Dialog 4223 Professional/Dialog 4225 Vision34

Individual External Line

Smith Bob 3333 12:24 23 Aug 2008 Nelson Lord 5555 11:33 23 Aug 2008
Call Up Down more...
To make a call on a specific external line:
*0* Dial.
z# Dial the Individual External Line number and press.
Outgoing Calls
z Dial the digit or digits to get an external line and the external
number.

Redial calls from the Call list

To use the Call list, see section “Call list” on page 90.
Dialog 4223 Professional
CallList Press (see display).
Down or Up Press to frame the requested list (see display).
Select Press (see display),
n Missed press (see display).
The picture below is an example of how the display looks when the complete Call list has been selected.
or use the shortcut directly to the unanswered calls list,
n = Number of missed calls.
Down or Up Press to frame a phone number (see display).
Call Press to call the framed phone number (see display).
35Dialog 4223 Professional/Dialog 4225 Vision
Outgoing Calls
Program PhoneSet CallList PhoneBook Messages
Smith Bob 3333 12:24 23 Aug 2008 Nelson Lord 5555 11:33 23 Aug 2008 0012115171 15:11 22 Aug 2008 Carter Jim 4444 14:06 21 Aug 2008
Call Up Down more...
Dialog 4225 Vision
Å Select CallList in the top menu (see display).
Down or Up Press to frame the requested list (see display).
Select Press (see display),
The picture below is an example of how the display looks when the complete Call list has been selected.
or use the shortcut directly to the not answered calls list,
n Missed press (see display).
n = Number of missed calls.
Down or Up Press to frame a phone number (see display).
Call Press to call the framed phone number (see display).
Dialog 4223 Professional/Dialog 4225 Vision36

Last External Number Redial

When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not.
u Lift the handset.
Outgoing Calls
Redial Press to repeat the stored number (see display).
If
Redial
is not shown, press
number is automatically redialed.
Notes:
You can also dial function key is programmed by you).
Finland and Sweden, dial
more...
* * * or press Last Number Redial (The
until it appears. The last external
* * 0

Save external number

When you make an external call, you can save the number in order to redial the same number easily. Any number previously saved is erased.
To save an external number:
Redial Ô Press before you finish the call.
Note: The function key is preprogrammed by your system administrator.
Redial number
u Lift the handset.
Redial Ô Press to redial the number.
Note: The function key is preprogrammed by your system administrator.
37Dialog 4223 Professional/Dialog 4225 Vision
Outgoing Calls

When you receive a busy tone

If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods:
Callback
If a called extension is busy or there is no answer:
CallBack Press (see display).
It can take several seconds before the procedure is executed. If
CallBack
is not shown, press
Notes:
You can also press programmed by you).
France, Finland and Sweden, press
more...
6 or Callback (The function key is
d Replace the handset to finish the procedure.
You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.
u Lift the handset when you are called back.
The system calls the extension.
Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on Line 1.
until it appears.
5
Dialog 4223 Professional/Dialog 4225 Vision38
Outgoing Calls
If all external lines are busy (after dialing the digit or digits to get a line):
CallBack Press (see display).
If
CallBack
is not shown, press
Notes:
You can also press programmed by you).
France, Finland and Sweden, press
more...
until it appears.
6 or Callback (The function key is
z# Dial the external number and press.
d Replace the handset to finish the procedure.
When an external line becomes free you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.
u Lift the handset when you are called back.
The system calls the external number.
Note: Only one Callback can be activated on a busy external line. Callbacks from additional lines will recall on Line 1.
Cancel any single Callback
#37*z Dial and enter the extension number.
Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number.
5
Press.
Cancel all Callbacks
#37# Dial.
í Press.
39Dialog 4223 Professional/Dialog 4225 Vision
Outgoing Calls
Activate Call Waiting
If you urgently wish to contact a busy extension or external line, you can notify the extension by a Call Waiting signal.
CallWaiting Press (see display).
If
CallWaiting
is not shown, press
Notes:
You can also press programmed by you).
France and Finland, press
Keep handset off hook. When the called extension or the external line becomes free, it will be called automatically.
Note: The Call Waiting feature might be blocked for use on your extension (preprogrammed by your system administrator). If Call Waiting is not allowed you will continue to receive a busy tone.
Intrusion on a busy extension
You can intrude on an ongoing call on a busy extension.
Intrusion Press.
If
Intrusion
is not shown, press
Notes:
You can also press programmed by you).
France and Sweden, press
Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.
more...
until it appears.
5 or Call Waiting (The function key is
6; Sweden, press 4
more...
until it appears.
4 or Intrusion (The function key is
8
Note: The warning tone might be disabled for your system. The Intrusion feature might be blocked for use on your extension (preprogrammed by your system administrator). If Intrusion is not allowed, you will continue to receive a busy tone.
Dialog 4223 Professional/Dialog 4225 Vision40
Intrusion on a busy external line
You can intrude on an ongoing call on a busy external line.
*44*z Dial and enter the Individual External Line number.
Outgoing Calls
#z Press and dial the digit or digits to get an external line.
Busy tone.
Intrusion Press.
If
Intrusion
is not shown, press
Notes:
You can also press programmed by you).
France and Sweden, press
Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.
Note: The warning tone might be disabled for your system. The Intrusion feature might be blocked for use on your extension (preprogrammed by your system administrator). If Intrusion is not allowed you will continue to receive a busy tone.
more...
until it appears.
4 or Intrusion (The function key is
8

Bypass

If this feature is allowed from your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence Information on a specific extension.
*60*z Dial and enter the extension number.
# Press and wait for answer.
41Dialog 4223 Professional/Dialog 4225 Vision
Outgoing Calls

Speed Dialing

Common Speed Dialing numbers
By using common Speed Dialing numbers, you can make calls simply by pressing a few keys. The common Speed Dialing numbers consist of 1–5 digits and are stored in the exchange (by your system administrator).
uz Lift the handset and dial the common Speed Dialing number.
Individual Speed Dialing numbers
You can program up to ten frequently used phone numbers on the digit keys 0–9 and use them as individual Speed Dialing numbers (if this feature is allowed).
Note: In Finland, up to nine numbers, keys 1–9.
To u se:
**( 0– 9) Dial and press the relevant digit.
Note: Finland, dial
#.
)
To program and alter individual Speed Dialing numbers:
* * ( 1 – 9 ); Sweden, dial ( 0 – 9
*51*( 0– 9) Dial and press the selected digit.
Note: Finland, dial
* 5 1 * ( 1 – 9 ).
*z Press and dial the phone number.
Press.
Note: The programmed number may consist of a maximum of 20 digits plus public network.
*, which indicates the second dial tone from the
Dialog 4223 Professional/Dialog 4225 Vision42
To erase one programmed number:
#51*( 0– 9) Dial and press the selected digit.
Outgoing Calls
Note: Finland, dial
Press.
To erase all programmed numbers:
#51# Dial.
í Press.
Dial by a function key
Both features and phone numbers can be programmed on a function key. To program a key, see section “Programming of function keys” on page 92.
Head office Ô Press the function key.
This function key is programmed by you.
Dial by Phonebook
By use of the Integrated Telephone Directory you can search for a name, group, operator, etc. via your display and then call the desired person or group by use of a menu function key below the display.
On the Dialog 4223 Professional:
# 5 1 * ( 1 – 9 )
PhoneBook Press to enter the Phonebook (see display).
Continue with any of the Phonebook options.
On the Dialog 4225 Vision:
Ç Select PhoneBook in the top menu (see display).
Select Press (see display).
Continue with any of the Phonebook options.
43Dialog 4223 Professional/Dialog 4225 Vision
Outgoing Calls
ABC DEF
Phonebook options:
Delete Press to delete the last entered character (see display).
Space Press to enter a space (see display).
Find Press to search using the entered characters (see display).
Exit Press to return to the previous menu (see display).
Use the key pad to enter the characters of the name. The characters are shown above the keys.
Example:
Select characters by pressing digits repeatedly. The cursor is moved automatically when you stop pressing.
Press a digit.
1 time result A 2 times result B 3 times result C
When the desired character is shown on the display, wait for the cursor to move to the next place.
The name must be entered as follows:
Family name - Space - Name.
It is not necessary to enter all the characters, just as many to get as close as possible to the requested name when you start to search.
Note: If you want to specify the person's first name, you must enter the full family name before you can enter a space.
Dialog 4223 Professional/Dialog 4225 Vision44
Example:
Brown James 2222 11:06 28 Aug 2008
SMI
Delete Space Find Exit
Program PhoneSet CallList PhoneBook Messages
SMI
Delete Space Find Exit
11:06 28 Aug 2008 Brown James 2222
Smith Bob 3333 Smith John 3434
Call Up Down more...
Program PhoneSet CallList PhoneBook Messages
Sanders Anne 1234 Smith Bob 3333 Smith John 3434 Swanson Kate 3654
Call Up Down more...
To search for Bob Smith:
7777 Press for S
6 Press for M
Outgoing Calls
444 Press for I
The display shows:
Find Press to find (see display).
If SMI was sufficient to find Bob Smith, the display shows:
If SMI gives a name close to Bob Smith, e.g. Ann Smith, scroll down until you find the requested name.
45Dialog 4223 Professional/Dialog 4225 Vision
Outgoing Calls
Call Press to call the framed number (see display).
Up Press to scroll up through the name list (see display).
Down Press to scroll down through the name list (see display).
more... Press to show more options (see display).
Details Press to show additional directory information (if available) for the
framed name (see display).
Exit Press to exit the
PhoneBook
menu (see display).
Back Press to go back and enter a new name (see display).
Return Press to return to the previous menu key options
(see display).
The display will inform you if no name matches your search and show the name alphabetically preceding the name you entered.
Dialog 4223 Professional/Dialog 4225 Vision46

Authority

Data privacy
Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This feature is automatically cancelled when the call is finished.
To order:
u Lift the handset.
*41#z Dial and enter the number.
Authorization Code, common
If you are authorized to use a common Authorization Code (1 to 7 digits) you can temporarily change any phone used within the exchange to the authority level connected to this code. You can use the code for one call only or you can open the phone until you lock it when leaving the phone.
Outgoing Calls
To use for a single call:
Authority Press (see display).
If
Authority
is not shown, press
more...
until it appears.
z Enter Enter Authorization Code and press (see display).
Verification tone.
Note: You can also dial and press
#.
* 7 2 *, enter the code
z Dial the digit or digits to get an external line and the external
number.
To open an extension for several calls:
Open Press (see display).
If
Open
is not shown, press
more...
until it appears.
z Enter Enter Authorization Code and press (see display).
Verification tone.
Note: You can also dial and press
#.
# 7 3 *, enter the code
47Dialog 4223 Professional/Dialog 4225 Vision
Outgoing Calls
To lock an extension:
Lock Press (see display).
If
Lock
is not shown, press
more...
until it appears.
z Enter Enter Authorization Code and press (see display).
Verification tone.
Note: You can also dial and press
Authorization Code, individual
If you are authorized to use an individual Authorization Code (1 to 7 digits, affiliated to your own extension) you can lock your own extension to a common authority level, e.g. when out of the office. You can also temporarily change any other phone used within the exchange to the same authority level as you have on your own phone. The individual code can be changed from your own extension.
To lock your phone:
Lock Press (see display).
If
Lock
is not shown, press
#.
* 7 3 *, enter the code
more...
until it appears.
z Enter Enter Authorization Code and press (see display).
Verification tone.
Note: You can also dial and press
#.
* 7 6 *, enter the code
To make calls with your authority level when your phone is locked:
Authority Press (see display).
If
Authority
is not shown, press
more...
until it appears.
z Enter Enter Authorization Code and press (see display).
Verification tone.
Note: You can also dial and press
#.
* 7 5 *, enter the code
z Dial the digit or digits to get an external line and the external
number.
To open your phone:
Dialog 4223 Professional/Dialog 4225 Vision48
Outgoing Calls
Open Press (see display).
If
Open
is not shown, press
more...
until it appears.
z Enter Enter Authorization Code and press (see display).
Verification tone.
Note: You can also dial and press
To assign your own authority level to another phone:
#.
# 7 6 *, enter the code
*75* Dial.
z* Enter Authorization Code and press.
Verification tone.
z# Dial your own extension number and press.
Verification tone.
z Dial the digit or digits to get an external line and the external
number.
To change your individual Authorization Code:
*74* Dial.
z* Enter old Authorization Code and press. z# Enter new Authorization Code and press.
Verification tone.
49Dialog 4223 Professional/Dialog 4225 Vision

During Calls

During Calls

Group Listening (loudspeaking)

This feature lets other people in your room listen to your phone conversation. You speak in the handset while the other party´s voice is heard on the loudspeaker.
During an ongoing conversation:
 Press to switch between loudspeaker and handset.
When the key lamp is on, the other party´s voice can be heard on the loudspeaker.
Note: You can adjust the volume, See section Settings” on
page 92.
From loudspeaking to handsfree
d Replace the handset.
Handsfree conversation.
From handsfree to loudspeaking
Lift the handset and press.
í Press to end the call.
Dialog 4223 Professional/Dialog 4225 Vision50

Handsfree

During Calls
Âd Press and replace the handset.
Handsfree conversation.
í Press to end the call.
From handsfree to handset
u Lift the handset.
Conversation via the handset.

Mute

É Press to switch the microphone on or off.
When the lamp is on, the person on the line cannot hear what is being said near to your phone.

Inquiry

You have a voice connection on Line 1 and want to make an Inquiry to an internal or external party.
Inquiry
Ô Press.
The first party is put on hold (Line 1 flashes slowly).
Note: You can also press Line 2.
z Call the third party.
When the other party answers, you can switch between the calls (Refer Back), Transfer the call, create a Conference or end one of the calls.
í Press to end the Inquiry call.
The third party is disconnected.
Line 1
ÖÔ Press to return to the first call.
51Dialog 4223 Professional/Dialog 4225 Vision
During Calls
Refer Back
The Line key lamp flashes for the call put on hold.
Line 1
ÖÔ Press to put third party on hold.
Inquiry
ÖÔ Press to put the first call on hold.
First call is connected.
Third party is connected.
Note: You can also press Line 2 if you have initiated the Inquiry on Line 2.
í Press to terminate the connected call.

Transfer

You have an ongoing call and you want to transfer the call to another extension.
Conf/Transf Press (see display).
Note: You can also press Inquiry or a free Line key.
z Call the third party.
Transfer Press before or after answer (see display).
The ongoing call is transferred.
Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again.
Dialog 4223 Professional/Dialog 4225 Vision52

Conference

With this procedure you can include up to seven parties in a conference. Only the conference leader (i.e. the person initiating the conference) can admit participants. During the conference a tone will be heard every 15 seconds.
Note: The conference tone might be disabled for your system.
You have an ongoing conversation (Line 1) and want to establish a phone conference. You will become the conference leader.
Conf/Transf Press (see display).
Note: You can also press Line 2 or Inquiry.
During Calls
z Call the third party.
Wait for answer.
Conference Press to establish a conference (see display).
Note: You can also press programmed by you).
Repeat the procedure to add more conference members.
3 or Conference (The function key is
d Replace the handset to leave the conference.
Note: A tone is heard each time a participant enters or leaves the conference. When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there are only two parties left.
53Dialog 4223 Professional/Dialog 4225 Vision
During Calls

Hold

You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own or on another phone.
Individual
Line ÕÔd Press the ongoing call Line key and replace the handset.
Line
ÖÔ Press the flashing Line key again to resume the call.
CommonHold Press (see display).
The key lamp flashes slowly.
Common
If
CommonHold
is not shown, press
Notes:
You can also press programmed by you).
France, press
4; Sweden, press 6
more...
until it appears.
8 or Hold/Pick-up (The function key is
d Replace the handset.
The key lamp flashes slowly. If your number is multiple represented on other phones, the key lamp that represents your number flashes slowly on these phones.
To resume the call on your own extension:
Line
ÖÔ Press the flashing Line key.
Dialog 4223 Professional/Dialog 4225 Vision54
To resume the call on another extension:
z Call the extension where the call was put on hold.
During Calls
CallPickUp Press (see display).
If
CallPickUp
is not shown, press
Notes:
You can also press programmed by you).
If your number is multiple represented on the phone, you can also press the key that represents your number.
France, press
more...
until it appears.
8 or Hold/Pick-up (The function key is
4; Sweden, press 6

Send Caller Identity Code at transfer

When transferring a call you can send the caller’s Identity Code or number to the receiver’s display.
You have a voice connection with an external party on Line 1.
Conf/Transf Press to put the call on hold (see display).
Note: You can also press Line 2 or Inquiry.
*77* Dial.
z# Dial the caller’s Identity Code or number and press.
z Call the third party.
Transfer Press before or after answer (see display).
The ongoing call is transferred with the caller´s Identity Code or number.
Note: You can only use this feature if the receiver’s phone is programmed to handle Identity Codes.
55Dialog 4223 Professional/Dialog 4225 Vision
During Calls

Dialing during a connected call

When calling interactive teleservices, e.g. telephone banks, you need to use Dual Tone Multi Frequency (DTMF) signals. If your exchange has not been programmed to automatically convert your entered digits into DTMF signals, you need to activate the feature during the call.
During an ongoing call:
Tones z Press (see display) and dial the requested digits.
Entered digits are transmitted as DTMF signals.
Notes:
You can also press
Finland, press
9 and dial the required digits.
1 and dial the required digits.
Dialog 4223 Professional/Dialog 4225 Vision56

Call Metering

Cost in £ 3.25 11:06 28 Aug 2008
R. Towers 0012345678
Tones CostInfo Conf/Transf more...
Program PhoneSet CallList PhoneBook Messages Cost in £ 3.25
R. Towers 0012345678
Tones CostInfo Conf/Transf more...
11:06 28 Aug 2008 Brown James 2222
Call Metering

Cost information

Cost information for your call can be shown in the local currency in the display.
CostInfo Press to display or hide the cost indication (see display).
If
CostInfo
is not shown, press
more...
until it appears.
Note: The cost indication is automatically displayed for all charged calls, when the feature is activated.
57Dialog 4223 Professional/Dialog 4225 Vision
Call Metering
11:06 00:00
R. Towers 0012345678
Start Clear ShowDate Exit
Program PhoneSet CallList PhoneBook Messages
R. Towers 0012345678
Start Clear ShowDate Exit
11:06 00:00 Brown James 2222

Call Duration (Timer)

The elapsed time of your call can be measured, either manually (default) or automatically. To change to Automatic Timer, contact your system administrator.
Manual Timer
The timer can be activated when your phone is ready for dialing (internal dial tone is heard), during an outgoing call, or when you have a voice connection.
Note: System dependent, it can also be possible to activate Manual Timer when your phone is idle.
Timer Press to activate the Call Duration feature (see display).
If
Timer
is not shown, press
more...
until it appears.
The display shows:
Key functions that are available during call duration mode:
Start Press to start the timer (see display).
The elapsed time is shown.
Clear Press to clear the timer (see display).
ShowDate Press to show date (see display).
Exit Press to exit the Call Duration feature (see display).
Stop Press to stop the timer (see display).
ShowTimer Press to show the measured time (see display).
Dialog 4223 Professional/Dialog 4225 Vision58
Call Metering
11:06 00:00
R. Towers 0012345678
ShowDate Exit
Program PhoneSet CallList PhoneBook Messages
R. Towers 0012345678
ShowDate Exit
11:06 00:00 Brown James 2222
Automatic Timer
The timer automatically starts when the called person answers, and automatically stops when the call is finished. Both outgoing and incoming calls are measured.
If you make inquiries, conferences, or put calls on hold, etc. during the call, the timer is not stopped. I.e. the time measured is the total time from when the first called person answers, until the call to the last connected person is finished.
Note: The timer shows the elapsed time from the last call until a new call has been answered. If you need to keep a record of your calls, always write down the time at once when a call has been finished.
Timer Press to show the Call Duration feature (see display).
If
Timer
is not shown, press
more...
until it appears.
The display shows:
Key functions that are available during call duration mode:
ShowDate Press to show date (see display).
Exit Press to exit the Call Duration feature (see display).
ShowTimer Press to show the measured time (see display).
59Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Call Forwarding

Diversion

If you do not want to be disturbed or will be out of the office, you can have all calls to your extension diverted to a preprogrammed answering position. During Diversion you will hear a special dial tone and the Diversion lamp indicates that your Triple Access Line is diverted. You can still make calls as usual.
Diversion can be made direct, on no answer, on busy or to another information service facility.
Note: If your phone is programmed with “Multiple Directory Diversion and Do Not Disturb” (ask your system administrator), Diversion is ordered and cancelled simultaneously on all lines.
Dialog 4223 Professional/Dialog 4225 Vision60
Order Direct Diversion from your own extension
The call can be diverted to an individual position or up to three pre­determined common answering positions (depending on the type of the incoming call). Programmed by your system administrator.
Diversion Ô Press,
or
Call Forwarding
Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section
Internal Follow-me” on page 64.
Note: The function key is preprogrammed by your system administrator. If you order Diversion with the handset off hook or the loudspeaker on, press the Diversion key twice.
Absence press (see display).
If
Absence
Down or Up Press to frame
(nnnn = number to the answering position, e.g. the operator).
Activate Press (see display).
Exit Press (see display).
Cancel Direct Diversion from your own extension
Diversion ÕÔ Press,
or
NoDiversion press (see display).
is not shown, press
Direct Diversion to nnnn
Note: You can also use the following procedure to activate: dial
* 2 1 # (U.K. * 2 #) and press the Clear key.
Note: The function key is preprogrammed by your system administrator.
Note: You can also use the following procedure to cancel: dial
# 2 1 # (U.K. # 2 #) and press the Clear key.
more...
until it appears.
(see display).
61Dialog 4223 Professional/Dialog 4225 Vision
Call Forwarding
Diversion when there is no answer
Order:
Absence Press (see display).
If
Absence
is not shown, press
Down or Up Press to frame
(see display).
(nnnn = number to the answering position, e.g. the operator).
Activate Press (see display).
Exit Press (see display).
The incoming call is diverted after 3 signals.
Note: You can also use the following procedure to activate: dial
* 2 1 1 # (Finland and Norway, * 6 1 #) and
press the Clear key.
Cancel:
Absence Press (see display).
If
Absence
is not shown, press
Down or Up Press to frame
(see display).
(nnnn = number to the answering position, e.g. the operator).
Deactivate Press (see display).
Exit Press (see display).
Note: You can also use the following procedure to cancel: dial
# 2 1 1 # (Finland and Norway, # 6 1 #) and
press the Clear key.
more...
until it appears.
Div on no answer to nnnn: Not active
more...
until it appears.
Div on no answer to nnnn: Active
Dialog 4223 Professional/Dialog 4225 Vision62
Diversion when caller receives a busy tone
Order:
Call Forwarding
Absence Press (see display).
If
Absence
is not shown, press
Down or Up Press to frame
(see display).
(nnnn = number to the answering position, e.g. the operator).
Activate Press (see display).
Exit Press (see display).
Note: You can also use the following procedure to activate: dial
* 2 1 2 # (Finland and Norway, * 6 7 #) and
press the Clear key.
Cancel:
Absence Press (see display).
If
Absence
is not shown, press
Down or Up Press to frame
(nnnn = number to the answering position, e.g. the operator).
Deactivate Press (see display).
Exit Press (see display).
Note: You can also use the following procedure to cancel: dial
# 2 1 2 # (Finland and Norway, # 6 7 #) and
press the Clear key.
more...
until it appears.
Div on busy to nnnn: Not active
more...
until it appears.
Div on busy to nnnn: Active
(see display).
63Dialog 4223 Professional/Dialog 4225 Vision
Call Forwarding

Internal Follow-me

All calls to your extension are diverted to another extension of your choice (within the private network). The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.
Note: If your phone is programmed with “Multiple Directory Diversion and Do Not Disturb” (ask your system administrator), Internal Follow-me is ordered and cancelled simultaneously on all lines.
Order from your own extension
Absence Press (see display).
Down or Up Press to frame
Select Press (see display).
If
Absence
is not shown, press
z Dial the answering position number.
Enter Press (see display).
Note: You can also use the following procedures to activate: dial
* 2 1 * (U.K. * 2 *), dial the answering position
number, press or lift the handset, press the Diversion key (The function key is preprogrammed by your system administrator), dial the answering position number, press the Diversion key again, and replace the handset.
more...
until it appears.
Follow Me
(see display).
# and press the Clear key,
Dialog 4223 Professional/Dialog 4225 Vision64
Cancel from your own extension
Diversion ÕÔ Press,
Note: The function key is preprogrammed by your system administrator.
or
NoDiversion press (see display).
Note: You can also use the following procedure to cancel: dial
# 2 1 # (U.K. # 2 #) and press the Clear key.
Redirect from answering position
If you move from one answering position to another answering position, you can redirect Follow-me from that new position.
Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position.
*21*z Dial and enter your own extension number.
Call Forwarding
Note: U.K., dial
* 2 * No.
*z Press and enter the Diversion number.
Press to redirect.
Calls are diverted to the answering position.
Cancel from answering position
#21*z Dial and enter your own extension number.
Note: U.K., dial
# 2 * No.
Press.
65Dialog 4223 Professional/Dialog 4225 Vision
Call Forwarding

External Follow-me

If external Follow-me is allowed you can have all calls to your extension diverted to an external number of your choice. The Follow­me lamp indicates that you have activated Follow-me. During Follow­me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.
Order
Absence Press (see display).
Down or Up Press to frame
Select Press (see display).
If
Absence
z Enter the digit or digits to get an external line and enter the external
number.
Enter Press (see display).
Cancel
Diversion ÕÔ Press,
or
NoDiversion press (see display).
is not shown, press
External Follow Me
Note: You can also use the following procedure to activate: dial
* 2 2 #, enter the digit or digits to get an external
line, enter the external number, press key.
Note: The function key is preprogrammed by your system administrator.
Note: You can also use the following procedure to cancel: dial
# 2 2 # and press the Clear key.
more...
until it appears.
(see display).
# and press the Clear
Dialog 4223 Professional/Dialog 4225 Vision66
Call Forwarding

Personal Number

With this feature you can be reached on your normal office phone number even if you are out of the office, at home, etc.
Depending on the functionality of your office exchange, you can have either one individual single search profile or you can choose between five individual search profiles.
A search profile can be designed to fit the situation, i.e. in the office, traveling, at home, etc. Both internal or external phone numbers can be used in a profile.
Your search profile is programmed or modified by your system administrator. See section “To design and order your search profiles” on page 69.
When the feature is activated, incoming calls are transferred to your selected phones or back-up services in the order that you choose. If an answering position in the profile is busy, the call can be transferred to another predefined position in the profile.
You can handle the profiles from your own office phone. How to do this is described here (an operator can also assist you).
You can also use any of the Personal Assistant applications, if available. Contact your system administrator for more information.
67Dialog 4223 Professional/Dialog 4225 Vision
Call Forwarding
To activate or change to another profile from your office phone
Absence Press (see display).
If
Absence
is not shown, press
Down or Up Press to frame
Select Profile
more...
until it appears.
(see display).
Select Press (see display).
Down or Up Press to frame the required profile (see display).
Select Press (see display).
The display shows the selected profile.
Notes:
You can also use the following procedure to activate: dial
* 1 0 *, enter the search profile digit (1-5), press #
and press the Clear key.
You can also activate/cancel and change to another profile by programming one function key/search profile (the function keys has to be pre-assigned by your system administrator). When the search profile is active the key lamp is on. See section
Settings” on page 92.
When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform them about your absence. If you have a Voice Mail application that is included in the activated profile, always update your greeting with Absence Information.
Dialog 4223 Professional/Dialog 4225 Vision68
To cancel from your office phone
Call Forwarding
Absence Press (see display).
If
Absence
is not shown, press
Down or Up Press to frame
Select Press (see display).
Down or Up Press to frame
Select Press (see display).
Note: You can also use the following procedure to cancel: dial
# 1 0 # and press the Clear key.
To design and order your search profiles
The search profiles are installed or changed by your system administrator. In order to set up your profiles, copy the setting form, fill in your new or changed profiles and give it to your system administrator.
Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application.
Select Profile
No Profile
more...
until it appears.
(see display).
(see display).
69Dialog 4223 Professional/Dialog 4225 Vision
Call Forwarding
Important notes when designing your search profiles:
Avoid ring times longer than 45 seconds for your profiles. Usually the caller hangs up after 3-6 ring signals. If you need a
longer ring time, the maximum time is 60 sec.
Consider the time you need to react and answer on each answering position in your profile.
You might need up to 15 seconds to react and answer a call on a desk or cordless phone and 20–25 seconds for a mobile phone.
There must be an answering position at the end of every profile (Voice Mail or operator/secretary).
If not, calls might end up unanswered.
Consider what should happen while you are busy on a phone. The available options are:
– Activate Free on 2nd (if available)
– Diversion to Voice Mail (if available)
– Diversion to the operator
If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching.
Disconnect the answering device, or design the ring times so they do not affect the searching.
If your system admits just one single personal profile, design the profile only with your 2–3 most frequently used positions.
If you add more numbers, there is a risk that the caller hangs up before a latter position is called.
If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions.
Make sure you use as few answering positions as possible for each profile. Profile examples:
– In office
–At home
– Traveling
– Absent/not reachable
Dialog 4223 Professional/Dialog 4225 Vision70
Example:
How to fill in your setting form for search profiles:
Profile 1 In office
Search order
1 Desk 1234 10
2 Cordless 5234 15
3 Voice Mail
* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.
Profile 2 At home
Search order
1 External 222222 20
2 Mobile 0706666666 25
3 Voice Mail
Type of telephone or Answering position* Telephone number
Type of telephone or Answering position* Telephone number
Call Forwarding
Ring time (seconds)
Ring time (seconds)
71Dialog 4223 Professional/Dialog 4225 Vision
Call Forwarding

Setting form for search profiles

Name: Department: Telephone No: Account:
Profile 1 ..........................
Search order
1 2 3 4
* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.
Type of telephone or Answering position* Telephone number
Profile 2 ..........................
Search order
1
2
3
4
Type of telephone or Answering position* Telephone number
Profile 3 ..........................
Search order
1 2 3 4
Type of telephone or Answering position* Telephone number
Profile 4 ..........................
Search order
1 2 3 4
Type of telephone or Answering position* Telephone number
Ring time (seconds)
Ring time (seconds)
Ring time (seconds)
Ring time (seconds)
Profile 5 ..........................
Search order
1 2 3 4
Type of telephone or Answering position* Telephone number
Ring time (seconds)
Dialog 4223 Professional/Dialog 4225 Vision72

Absence Information

Absence Information
Absence Information is used to inform callers why you are absent and when you will return. If you are authorized, you can also enter Absence Information for another extension from your extension. During Absence Information, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.
Order
Absence Press (see display).
If
Absence
is not shown, press
Down or Up Press to frame
Absence reason
more...
until it appears.
(see display).
Select Press (see display).
Down or Up Press to frame the required reason (see display).
Select Press (see display).
When no return time or date is needed, the display shows the selected reason, and diversion information.
73Dialog 4223 Professional/Dialog 4225 Vision
Absence Information
When a return time or date is requested:
0915 Enter the date (MMDD) or time (HHMM) of your return.
(Example shows “Back on September 15”).
Note: The order in which the date is stated is system dependent.
Enter Press (see display).
NoDiversion Press (see display).
The display shows the selected absence reason, the time or date of return, and diversion information.
Note: You can also use the following procedure to order: dial
* 2 3 *, enter the absence code (0-9), enter time or
date of return (if requested), press The absence code is system dependent. Contact your system administrator regarding the available absence codes.
Cancel
Note: You can also use the following procedure to cancel: dial
# 2 3 # and press the Clear key.
# and press the Clear key.
Dialog 4223 Professional/Dialog 4225 Vision74
Absence Information
Order for another extension
*230* Dial.
z* Dial the extension number and press.
( 09) Enter the absence code.
*0915 Press and enter the date or time of the other person's return.
Press.
The display on the other person's extension shows the reason for absence and, if entered, time or date of return.
Cancel for another extension
#230* Dial.
z# Dial the extension number and press.
í Press.
Note: If the special dial tone is received, the Authorization Code for the other extension is required. Add the code and press
# before pressing the Clear key.
75Dialog 4223 Professional/Dialog 4225 Vision

Messages

Message ÕÔ Press.
Messages

Manual Message Waiting (MMW)

If the called extension does not answer you can initiate a message waiting indication on that extension (if this feature is allowed). If there is a message waiting, the Message key lamp is on and you will hear a special dial tone after lifting the handset.
Answer
Note: The function key is preprogrammed by your system administrator.
A call is initiated to the extension that requested Message Waiting.
Checking the party that requested MMW
Dialog 4223 Professional:
Program Press (see display).
If
Program
is not shown, press
Select Press (see display).
Message Ô Press.
Note: The function key is preprogrammed by your system administrator.
The number that requested Message Waiting is shown in the display.
Exit Press to finish the procedure (see display).
more...
Dialog 4223 Professional/Dialog 4225 Vision76
until it appears.
Dialog 4225 Vision:
Å Select Program in the top menu (see display).
Messages
Select Press to select
Message Ô Press.
The number that requested Message Waiting is shown in the display.
Exit Press to finish the procedure (see display).
Cancel MMW at your own extension
#31# Dial.
í Press.
Order MMW to another extension
In idle mode:
*31* Dial.
z Dial the extension number.
#
Press.
í
The Message Waiting key lights up on the called extension.
Programming of keys
Note: The function key is preprogrammed by your system administrator.
(see display).
Cancel MMW to another extension
#31* Dial.
z Dial the extension number.
#
Press.
í
77Dialog 4223 Professional/Dialog 4225 Vision
Messages
Message ÕÔ Press.
#91#* Dial.

Message Waiting

If assigned this feature and your phone is diverted to an interception computer, a function key (preprogrammed by your system administrator) will flash when there are messages stored for you in the computer. The messages will be printed out on a printer connected to the computer.
To print out messages
Note: The function key is preprogrammed by your system administrator.
The display shows the identity of the computer and the number of messages stored for you.
If you find that the notification of Message Waiting is intrusive or you want to shut off the notification:
Acknowledgement tone.
Dialog 4223 Professional/Dialog 4225 Vision78
Messages

Voice Mail (optional)

You may be connected to a Voice Mail application, contact your system administrator for more information and see separate instructions for the application.
The Voice Mail application allows you to leave a voice message to the caller when you are unable to answer calls, e.g. when out of office, in a meeting, etc. The caller can then leave a message in your mailbox. When back in your office you can enter your mailbox and listen to the received messages.
If you use the Personal Number feature, it is recommended to program Voice Mail as the last answering position for all search profiles.
79Dialog 4223 Professional/Dialog 4225 Vision

Group features

Group features

Group Call-pick-up

People working in a team can have their phones programmed by their system administrator to form Call Pick-up groups.
In a Call Pick-up group, any member can answer any individual call to group members.
GrpPickUp Press to answer (see display).
If
GrpPickUp
is not shown, press
Notes:
You can also press
One Call Pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group.
Finland and Sweden, press
more...
8.
until it appears.
0
Dialog 4223 Professional/Dialog 4225 Vision80

Group Hunting

An internal Group Hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group.
When you leave the group temporarily, you make your phone unavailable for incoming calls.
To leave the group temporarily
*21*z Dial and enter your own extension number.
Group features
Press.
To re-enter the group
#21# Dial.
í Press.
Note: U.K., dial
Note: U.K., dial
* 2 * No.
# 2 #
81Dialog 4223 Professional/Dialog 4225 Vision
Group features
If you are authorized you can divert all calls to your group, to another extension or group:
*24* Dial.
z* Dial the number of the group to be diverted and press.
z Dial the extension number of the new anwering position.
#
Press.
í
To cancel the Diversion:
#24* Dial.
z Dial the number of the group that has been diverted.
#
Press.
í
Dialog 4223 Professional/Dialog 4225 Vision82

Group Do Not Disturb

If your extension is defined as a master extension (preprogrammed by your system administrator), you can mark a group of extensions as Group Do Not Disturb. The group can be bypassed by you.
To order:
*25*z Dial and enter the group number.
Group features
Note: Germany and South Africa, dial
# Press.
Special dial tone.
í Press.
To cancel:
#25*z Dial and enter the group number.
Note: Germany and South Africa, dial
Press.
To bypass:
*60*z Dial and enter the extension number.
# Press.
The call is made to the specified extension in the group.
* 2 8 * No.
# 2 8 * No.
83Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

Other Useful features

Account Code

This feature is used to charge a call to an account number or to prevent unauthorised calls from your phone. The Account Code can have 1 to 15 digits.
Account Press (see display).
If
Account
is not shown, press
more...
until it appears.
z Enter Dial the Account Code and press (see display).
Dial tone.
Note: You can also use the following procedure: dial
* 6 1 * (Finland and Norway, * 7 1 *), enter
the Account Code and press
#.
z Dial the digit or digits to get an external line and the external
number.
Ongoing external call
When used to charge a call it is also possible to connect an ongoing external call to an Account Code. During the call:
Line
ÕÔ Press the ongoing call Line key to put the call on hold.
Account Press (see display).
If
Account
is not shown, press
more...
until it appears.
z Enter Dial the Account Code and press (see display).
Dial tone.
Note: You can also use the following procedure: dial
* 6 1 * (Finland and Norway, * 7 1 *), enter
the Account Code and press
Line
ÖÔ Press the flashing Line key for the call put on hold.
#.
Dialog 4223 Professional/Dialog 4225 Vision84

Immediate Speech Connection

You automatically answer a call without lifting the handset or pressing any keys. The feature can be permanently active or activated by use of a function key (preprogrammed by your system administrator).
Permanently active
Program the ringing option with “Immediate Speech Connection with one ring signal”, option 6, on the Line key. See section “Programming
of ring signals” on page 96.
Activated on a function key
Automatic answer Ô Press to order or cancel.
Note: The function key is preprogrammed by your system administrator.
The incoming call is signalled with one ring signal. When the key lamp is on you can use this feature.
Other Useful features
85Dialog 4223 Professional/Dialog 4225 Vision
Other Useful features
#001# Dial.

General Deactivation

The following features can be simultaneously cancelled:
Callback (all Callbacks are cancelled).
Diversion/Internal and External Follow-me.
Manual Message Waiting/Message Diversion.
Do Not Disturb.
Order
í Press.

Night Service

When the exchange is in Night Service mode, all your incoming calls to the operator are transferred to a selected extension or group of extensions. The exchange has three different Night Service modes:
Common Night Service
All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way.
Individual Night Service
Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way.
Dialog 4223 Professional/Dialog 4225 Vision86
Other Useful features

Hot Line

This feature is programmed by your system administrator.
Delayed Hot Line
When the handset of the delayed Hot Line phone is lifted or when the Line key is pressed, a timer is started. If no digit is pressed before time out, a call is automatically generated to a specific extension or external line. If a digit is pressed before time out the phone works as an ordinary phone.
Direct Hot Line
The same feature as described above, but without a delay. Only Hot Line calls can be placed from this line. To be used e.g. as alarm phone, door phone etc.

Emergency mode

In the event of an emergency the operator can set the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls. If your extension is not assigned with this category and you try to make a call, you will not receive a dial tone.
87Dialog 4223 Professional/Dialog 4225 Vision
Other Useful features
Additional line Ô Press.

Additional Directory Number

You can be assigned (preprogrammed by your system administrator) one or more Additional Directory Numbers (lines) on free function keys.
To answer, make calls and use features on the additional directory lines, use the same procedure as for the Triple Access Line, unless you have other instructions. However, you have to press the additional Line key after lifting the handset.
Example:
To make a call on an additional directory line:
u Lift the handset.
Note: The function key is preprogrammed by your system administrator.
z Dial the extension number.
Dialog 4223 Professional/Dialog 4225 Vision88
Other Useful features

Multiple Represented Directory Number

Your extension number can be programmed on a dedicated key on other system telephones, i.e. your number is “represented” on these phones. Other extension numbers can of course also be “represented” on your phone.
Note: This feature has to be programmed by your system administrator.
Incoming calls
Incoming calls can be answered (indicated with a flashing key lamp, calling party information and/or ring signal) on all phones where the number is represented.
Outgoing calls
The dedicated key can be used to call the programmed extension. How outgoing calls are handled depends on the programming of the phone, please contact your system administrator regarding this.

Malicious Call Tracing

If you are disturbed by bothersome or malicious external incoming calls, you can request number tracing from the network provider.
You can invoke tracing during or after an ongoing conversation. The external line can be held for a limited period of time.
Order
During an ongoing conversation:
TraceMalC Press (see display).
If
TraceMalC
is not shown, press
Note: You can also press Mal. Call Tracing (The function key is preprogrammed by your system administrator).
The system acknowledges with different tones whether the tracing request was accepted or rejected.
more...
until it appears.
89Dialog 4223 Professional/Dialog 4225 Vision
Other Useful features

Call list

With this feature, calls to and from your phone will be logged. By use of the display menu keys below the display, you can browse the Call list, make calls to numbers in the list and delete numbers from the list.
You can choose to browse in the complete list of all calls, or in specific lists of unanswered, outgoing and incoming calls. When new unanswered calls have been stored in the list,
n Missed
is shown in the display (n = number of missed calls).
Your phone must be idle and unlocked to be able to browse the Call list.
To access the Call list
Dialog 4223 Professional:
CallList Press (see display).
Down or Up Press to frame the requested list (see display).
Select Press (see display),
The desired list is displayed, see section “Call list options” on page 91.
or use the shortcut directly to the unanswered calls list,
n Missed press (see display).
n = Number of missed calls.
Dialog 4225 Vision:
Å Select CallList in the top menu (see display).
Down or Up Press to frame the requested list (see display).
Select Press (see display),
n Missed press (see display).
The desired list is displayed, see section “Call list options” on page 91.
or use the shortcut directly to the unanswered calls list,
n = Number of missed calls.
Dialog 4223 Professional/Dialog 4225 Vision90
Other Useful features
Smith Bob 3333 12:24 23 Aug 2008 Nelson Lord 5555 11:33 23 Aug 2008
Call Up Down more...
Program PhoneSet CallList PhoneBook Messages
Smith Bob 3333 12:24 23 Aug 2008 Nelson Lord 5555 11:33 23 Aug 2008 0012115171 15:11 22 Aug 2008 Carter Jim 4444 14:06 21 Aug 2008
Call Up Down more...
Call list options
Call Press to call the framed phone number (see display).
Down or Up Press to frame a phone number in the list (see display).
more... Press to show more options (see display).
Delete Press to delete the framed call (see display).
Return Press to return to the previous menu key options
(see display).
Example of the complete Call list:
The content of the Call list is (from left to right):
– Type of call symbol. See explanation below.
– Name of the calling/called person, e.g. “
– Phone number of the calling/called person, e.g. “
– Time of the call, e.g. “
10:48“.
– Date of the call. – Bar indicator. Indicates the shown part of the total list, and
where that part is positioned in the total list.
With the following call symbols displayed:
J Gilmour“.
5467“.
Missed call.
Indicates a missed but checked incoming call.
Incoming call.
Indicates an answered incoming call.
Outgoing call.
Indicates an outgoing call.
91Dialog 4223 Professional/Dialog 4225 Vision

Settings

Settings

Programming of function keys

Frequently used features and phone numbers can be programmed on the function keys for easy access. When you want to use the feature, just press the key. Certain features must be preprogrammed by your system administrator. Both phone numbers and feature codes can be programmed on a function key.
Enter programming mode
Dialog 4223 Professional:
Program Press (see display).
If
Program
is not shown, press
more...
until it appears.
Select Press (see display).
Continue with “Program or change a feature”.
Dialog 4225 Vision:
Å Select Program in the top menu (see display).
Select Press to select
Continue with “Program or change a feature”.
Programming of keys
Dialog 4223 Professional/Dialog 4225 Vision92
(see display).
Program or change a feature
Ô Press the key to program or change.
Notes:
If the key is already programmed, the number or feature will be displayed. If you do not want to change the programmed feature, press
To erase a programmed feature, press the Clear key, and press
Exit
to leave the menu.
Exit
to leave the menu without saving the changes.
Settings
z Enter phone number or a feature code according to the list in section
“Features and required data”.
Notes:
If a wrong number is entered, press the Clear key to erase it, and then enter the number again.
You can continue programming another function key (repeat from “Press the key to program or change”).
ÕÔ Press the function key again.
Exit Press to finish programming (see display).
Remove the transparent cover and write the feature name or phone number beside the key.
Note: Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from:
http://www.aastra.com
For more information, please contact your Aastra certified sales partner.
93Dialog 4223 Professional/Dialog 4225 Vision
Settings
Features and required data
Feature To be entered on the function key
Dial by a function key
Call pick up:
Group 8 4 6 Individual No. + 8 No. + 4 No. + 6 Call Waiting 5664
Conference 3
Intrusion on busy extension
Last External Number Redial
Hold, common 846
Personal Number (list no.)
Extension number or procedure
Most common
Finland France Sweden
488
*** **0 **0
1–5)
(
Feature code
Dialog 4223 Professional/Dialog 4225 Vision94
Settings
Features that can only be programmed by your system administrator:
Additional lines Callback*
Dedicated intercom link Diversion*
Do Not Disturb* External line
Free on 2nd Immediate Speech Connection*
Individual External Line Malicious Call Tracing
Manual Message Waiting Multiple representation
Name and Number Log Search profile lists and pre­assigning of function keys for Personal Number
*The feature can also be programmed by you.
When the feature has been programmed by you, you will not get a toggle function. Instead you will have one key for activation and another key for deactivation. The key lamp will not indicate that the feature is activated.
When the feature has been programmed by your system administrator you will get a toggle function and the key lamp will indicate that the feature is activated.
95Dialog 4223 Professional/Dialog 4225 Vision
Settings

Programming of ring signals

You have 6 programmable ring signals on your phone. The different signals can be programmed on lines, additional lines and multiple represented lines.
Enter programming mode
Dialog 4223 Professional:
Program Press (see display).
If
Program
is not shown, press
more...
until it appears.
Select Press (see display).
Continue with “Program or change a ring signal”.
Dialog 4225 Vision:
Å Select Program in the top menu (see display).
Select Press to select
Continue with “Program or change a ring signal”.
Programming of keys
(see display).
Dialog 4223 Professional/Dialog 4225 Vision96
Program or change a ring signal
Settings
Line 1 Ô Press the corresponding Line key.
A digit (0–6) is shown in the display.
Note: If you do not want to change the programmed ring signal, press
Exit
to leave the menu without saving the changes.
( 06) Select the ring signal you want to use according to the list below.
0 = Silent. 1 = Periodic ring signal. 2 = Delayed periodic ring signal. 3 = One muted ring signal. 4 = One muted delayed ring signal. 5 = Immediate Speech Connection with one ring signal
controlled by function key.
6 = Immediate Speech Connection with one ring signal.
Note: Options 5 and 6 are not available for multiple represented lines.
Line 1
ÕÔ Press.
Exit Press to finish programming (see display).
97Dialog 4223 Professional/Dialog 4225 Vision
Settings

Programming of ring signal tone character

There are 10 different programmable ring signal tone characters on your phone, each corresponding to a digit between 0 and 9.
Note: If you use melodies to signal incoming calls, this will replace the tone character. See section Melody Ringing” on
page 103.
Dialog 4223 Professional:
Program Press (see display).
If
Program
is not shown, press
more...
Select Press (see display).
The current tone character is displayed.
( 09) Press the corresponding digit.
The phone rings with the chosen tone character.
Exit Press to finish programming (see display).
Dialog 4225 Vision:
Å Select Program in the top menu (see display).
Select Press to select
The current tone character is displayed.
( 09) Press the corresponding digit.
The phone rings with the chosen tone character.
Exit Press to finish programming (see display).
Programming of keys
until it appears.
(see display).
Dialog 4223 Professional/Dialog 4225 Vision98

Handset and loudspeaker volume

Use the Volume keys to adjust the volume of the handset or loudspeaker during a call. Adjust the handset listening volume when the handset is off hook. Adjust the loudspeaker volume when dial tone is heard via the loudspeaker, or during a handsfree call.
ì Press to change the volume.
The handset and loudspeaker volume level is stored.
To adjust the volume during Group Listening:
Settings
d
Replace the handset.
ì Press to change the volume.
The handset and loudspeaker volume level is stored.
Lift the handset and press.
99Dialog 4223 Professional/Dialog 4225 Vision
Settings
Extra amplification of the handset/headset hearing volume level
For people with impaired hearing, the handset hearing volume level can be extra amplified. To adjust the level:
Note: A level change also effects a headset connected to the headset outlet.
Dialog 4223 Professional:
PhoneSet Press (see display).
If
PhoneSet
is not shown, press
more...
until it appears.
Select Press (see display).
Down or Up Press to frame
Set Hearing Level
(see display).
Select Press (see display).
A tone signal is heard, and the display shows the current setting. The Line 1 key lamp also indicates the current setting; key lamp off=standard level, key lamp on=increased level.
Change Press to adjust the volume level (see display).
The display shows the new setting. The Line 1 key lamp also indicates the new setting as described above.
Exit Press to finish setting (see display).
When extra amplification has been selected, the Line 1 key lamp turns off.
Dialog 4223 Professional/Dialog 4225 Vision100
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