AASTRA 4225 User Manual

Dialog 4223 Professional/Dialog 4225 Vision

System Telephones for MX-ONE™ Telephony System and MD110

User Guide

Cover Page Graphic

Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties and
make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!)
This text should then be hidden.

EN/LZT 103 68 R7A
© Aastra Telecom Sweden AB 2012. All rights reserved.

Table of Contents

Welcome ..................................................................4

Important User Information .....................................6

Description ..............................................................7

Free Seating ...........................................................28

Incoming Calls ......................................................29

Outgoing Calls .......................................................35

During Calls ..........................................................52

Call Metering .........................................................59

Call Forwarding .....................................................62

Absence Information .............................................76

Messages ...............................................................79

Group features .......................................................85

Other Useful features .............................................89

Settings ..................................................................98

Accessories ..........................................................117

Installation ...........................................................124

Troubleshooting ...................................................132

Glossary ...............................................................135

Index ....................................................................136

Table of Contents

3Dialog 4223 Professional/Dialog 4225 Vision

Welcome

Welcome

Welcome to the user guide for the Dialog 4223 Professional and Dialog
4225 Vision. This guide describes the available features of the
telephones when they are connected to MX-ONE™ Telephony System
or MD110.

The functions and features available with these telephones are designed
for easy use in all different telephone handling situations.

Depending on the version and configuration of the exchange that your
telephone is connected to, some of the functions and features that are
described in this user guide may not be available. There may also be
some differences in the way your telephone is programmed. Please
consult your system administrator if you need further information.

Some markets use differing codes for some features. In this guide they
are described using the most common code.

The latest version of the user guide can be downloaded from:

http://www.aastra.com

Dialog 4223 Professional/Dialog 4225 Vision4

Welcome

Copyright

Copyright © Aastra Telecom Sweden AB 2012, all rights reserved.
No parts of this publication may be reproduced, stored in retrieval

systems, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise, without prior
written permission of the publisher except in accordance with the
following terms.

When this publication is made available on Aastra media, Aastra gives
its consent to downloading and printing copies of the content provided
in this file only for private use and not for redistribution. No parts of
this publication may be subject to alteration, modification or
commercial use. Aastra will not be liable for any damages arising from
use of an illegal modified or altered publication.

Trademark

Aastra is a registered trademark of Aastra Technologies Limited. All
other trademarks herein are the property of their respective owners.

Disclaimer

While every effort has been made to ensure accuracy, Aastra will not be
liable for technical or editorial errors or omissions within this
documentation. The information contained in this documentation is
subject to change without notice.

Declaration of conformity

Hereby, Aastra Telecom Sweden AB, SE-126 37 STOCKHOLM,
declares that this product(s), is in conformity with the essential
requirements and other relevant provisions of the European R&TTE
directive 1999/5/EC (R&TTE Directive).

Details to be found at: http://www.aastra.com/sdoc.

5Dialog 4223 Professional/Dialog 4225 Vision

Important User Information

Important User Information

Safety instructions

Save these instructions.

Read these safety instructions before use!

Note: When using your telephone or connected equipment, the

following basic safety precautions should always be followed to
reduce risk of fire, electrical shock and other personal injury.

• Follow instructions in the equipment's user guide or other documentation.

• Always install equipment in a location and environment for which it is
designed.

• For mains powered telephones: Only operate with the mains power voltage
indicated. If you are uncertain of the type of power supplied to the building,
consult property management or your local power company.

• For mains powered telephones: Avoid placing the telephone's power cable
where it can be exposed to mechanical pressure as this may damage the cable.
If the power supply cord or plug is damaged, disconnect the product and
contact qualified service personnel.

• Headsets used with this equipment must comply with EN/IEC 60950-1 and
for Australia AS/NZS 60950: 2000.

• Do not make any changes or modifications to equipment without seeking
approval from the party responsible for compliance. Unauthorized changes or
modifications could void the user's authority to operate the equipment.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

• Do not spill liquid of any kind on the product or use the equipment near water,
for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or
near a swimming pool.

• Do not insert any object into equipment slots that is not part of the product or
auxiliary product.

• Do not disassemble the product. Contact a qualified service agency when
service or repair work is required.

• Do not use a telephone (other than cordless type) during an electrical storm.

Disposal of the product

Your product should not be placed in municipal waste. Please check local
regulations for disposal of electronic products.

Dialog 4223 Professional/Dialog 4225 Vision6

Description

1

2

8

5

b

5

7

13

14

6

10

11

9

12

15

16

16

3
4

17

Dialog 4223 Professional

Description

1Display

See section “Display information” on page 16.

2 Display menu keys

The key functions depend on the traffic state. When you are requested
“(see display)”, press the required key to access the feature.

3 Callback

Indicating/activating Callback. See section “When you receive a busy

tone” on page 40. The feature can be removed or moved to another

programmable function key by your system administrator.

7Dialog 4223 Professional/Dialog 4225 Vision

Description

4 Diversion (Follow-me)

Indicating/activating and deactivating Diversion (Follow-me). See
section “Call Forwarding” on page 62. The feature can be removed or
moved to another programmable function key by your system
administrator.

5 Programmable function keys

Program numbers or features. See section “Programming of function

keys” on page 98.

Note: The key marked with a “b” is also used to program a
melody, see section “Melody Ringing” on page 109.

6 Triple Access Line

Handle calls. Line 1 and 2 are available both for incoming and outgoing
calls. Inquiry can only be used for outgoing calls.

7 Microphone

Used for handsfree conversation.

8Clear

Disconnect calls or exit a feature. Can always be pressed instead of
replacing the handset.

9 Headset key

Handle headset calls and activate Headset Preset. See section “Headset

(optional)” on page 118.

10 Loudspeaker on/off

a. Activate handsfree conversation. See section “During Calls” on

page 52.

b. Activate Loudspeaker Preset. See section “Headset Preset” on

page 119.

11 M ute

a Switch the microphone on or off during a call. See section “Mute”

on page 53.

b Switch off the ring signal in idle mode or when ringing. See section

“Mute ring signal” on page 108 and “Silent Ringing” on page 108.

12 Volume control

Adjust the volume. See section “Settings” on page 98.

13 Loudspeaker

Dialog 4223 Professional/Dialog 4225 Vision8

14 Handset

Brown James 2222 11:06 28 Aug 2008

Absence Account Authority more...

Supplied with hearing aid feature as standard. An extra handset can be
connected, see section “Accessories” on page 117.

Please note: The handset can attract and trap small metal
objects in the earcap region.

15 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 121.

16 Key panel

With 17 programmable keys. Up to four panels can be connected. See
section “Key panel” on page 117. Use the Designation Card Manager to
make and print your own key panel designation cards, see below.

17 Designation card

Use the DCM (Designation Card Manager) to make and print your own
designation cards. DCM is included on the Enterprise Telephone
Toolbox CD or it can be downloaded from:

http://www.aastra.com

For more information, please contact your Aastra Certified Sales
Partner.

Description

D4 mode information

The Dialog 4223 Professional phone can be connected to the exchange
in two different modes (user interfaces), either D3 mode, or D4 mode.
There is one user guide for each mode.

To find out the mode for your telephone, check the right hand side of the
second row of the display (see picture), when the telephone is in idle
mode:

• No extension number is shown (i.e. blank) - your telephone is using
D4 mode = This is the correct guide.

• Extension number is shown - your telephone is using D3 mode =
This is not the correct guide, download the user guide from: http://

www.aastra.com

Note: This user guide is not valid for the Dialog 4223
Professional in D3 mode.

9Dialog 4223 Professional/Dialog 4225 Vision

Description

1

2

3

8

b

8

10

11

7

19

9

8

12

13

16

45

20

6

14

15

18

17

19

Dialog 4225 Vision

1Display

See section “Display information” on page 16.

2 Display menu keys

The key functions depend on the traffic state. When you are requested
“(see display)”, press the required key to access the feature.

3 Navigation key left

4Home

Navigate one step to the left in the top menu. See section “Display

information” on page 16.

Return to home position (idle mode), when you are navigating the top
menu. See section “Display information” on page 16.

5 Navigation key right

Navigate one step to the right in the top menu. See section “Display

information” on page 16.

Dialog 4223 Professional/Dialog 4225 Vision10

6 Callback

Indicating/activating Callback. See section “When you receive a busy

tone” on page 40. The feature can be removed or moved to another

programmable function key by your system administrator.

7 Diversion (Follow-me)

Indicating/activating and deactivating Diversion (Follow-me). See
section “Call Forwarding” on page 62. The feature can be removed or
moved to another programmable function key by your system
administrator.

8 Programmable function keys

Program numbers or features. See section “Programming of function

keys” on page 98.

Note: The key marked with a “b” is also used to program a
melody, see section “Melody Ringing” on page 109.

9 Triple Access Line

Handle calls. Line 1 and 2 are available both for incoming and outgoing
calls. Inquiry can only be used for outgoing calls.

10 Microphone

Used for handsfree conversation.

11 C lear

Disconnect calls or exit a feature. Can always be pressed instead of
replacing the handset.

Description

12 Headset key

Handle headset calls and activate Headset Preset. See section “Headset

(optional)” on page 118.

13 Loudspeaker on/off

a. Activate handsfree conversation. See section “During Calls” on

page 52.

b. Activate Loudspeaker Preset. See section “Headset Preset” on

page 119.

14 Mute

a Switch the microphone on or off during a call. See section “Mute”

on page 53.

b Switch off the ring signal in idle mode or when ringing. See section

“Mute ring signal” on page 108 and “Silent Ringing” on page 108.

15 Volume control

Adjust the volume. See section “Settings” on page 98.

16 Loudspeaker

11Dialog 4223 Professional/Dialog 4225 Vision

Description

17 Handset

Supplied with hearing aid feature as standard. An extra handset can be
connected, see section “Accessories” on page 117.

Please note: The handset can attract and trap small metal
objects in the earcap region.

18 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 121.

19 Key panel

With 17 programmable keys. Up to four panels can be connected. See
section “Key panel” on page 117. Use the Designation Card Manager to
make and print your own key panel designation cards, see below.

20 Designation card

Use the DCM (Designation Card Manager) to make and print your own
designation cards. DCM is included on the Enterprise Telephone
Toolbox CD or it can be downloaded from: http://www.aastra.com

For more information, please contact your Aastra Certified Sales
Partner.

Dialog 4223 Professional/Dialog 4225 Vision12

Lamp indications

Description

Ô

ÕÔ
ÖÔ
ÖÔ
ÕÔ

Extinguished lamp The feature is not active.

Steady light

Slowly flashing lamp The line (or feature) is put on hold.

Rapidly flashing lamp An incoming call.

Light with short breaks Ongoing call.

The feature is active or the multiple
represented line is busy.

13Dialog 4223 Professional/Dialog 4225 Vision

Description

Dial tone

Special dial tone

Ringing tone or queue tone

Busy tone

Congestion tone

Number unobtainable tone

Tones and signals

The following different tones and signals are sent from the exchange to
your phone.

Tone characteristics

The tones shown in this section are the most used tones worldwide.
Many markets use a differing tone for one or more situations.

Call waiting tone

Intrusion tone

Conference tone every 15 seconds (to all parties)

Verification tone

Warning tone, expensive route

Dialog 4223 Professional/Dialog 4225 Vision14

Internal ring signal

External ring signal

Recall signal

(Callback reminder)

Description

Ring signals

Three different ring signals inform you about the type of the incoming
call. The signals shown in this section are the most used signals
worldwide. Many markets use signals that are adapted for the local
standards. If you get a signal that is not described or you cannot
identify, ask your system administrator.

15Dialog 4223 Professional/Dialog 4225 Vision

Description

Display information

The display gives you feedback information such as time and date,
traffic state and connected phone numbers. The following pages show
examples of information displays from different telephone states.

Notes:

The order in which the date is stated is system dependent.

All names and numbers presented on the displays in this user
guide are examples.

Your phone has a graphical display. The number of rows and characters
per row depend on the character size and the font. When the display
shows a list, or when the phone is in a setting mode, the middle field of
the display is adapted to fit each situation.

Dialog 4223 Professional/Dialog 4225 Vision16

Description

Program PhoneSet CallList PhoneBook Messages

Absence Account Authority more...

11:06 28 Aug 2008
Brown James
2222

Top menu (Dialog 4225 Vision)

The top menu is in the black frame below.

The following main text and symbols can be shown in the display´s top
menu (see also section “Menu structure Dialog 4225 Vision” on
page 26.):

Program Access the Program menu.

See section “Settings” on page 98.

PhoneSet Access the PhoneSet menu.

See sections “Settings” on page 98, “Accessories” on page 117 and
“Troubleshooting” on page 132.

CallList Access the CallList menu.

See section “Call list” on page 96.

Home position (idle mode).

PhoneBook Access the PhoneBook menu.

See section “Dial by Phonebook” on page 45.

Messages Access the Messages menu.

See section “Messages” on page 79.

Position indicator (selected top menu item).

17Dialog 4223 Professional/Dialog 4225 Vision

Description

Brown James 2222 11:06 28 Aug 2008

FollowMeTo 3333

CallList PhoneBook No Diverison more...

11:06 28 Aug 2008
Brown James
2222

Program PhoneSet CallList PhoneBook Messages
Smith Bob >Direct

Nelson Lord 5555

CallBack CallPager Timer

Display symbols

Traffic status is indicated by the following symbols on the display:

Dialog 4223 Professional:

Dialog 4225 Vision:

Forwarded call.

Indicates that the call is forwarded to another extension than the one
dialed. See section “Call Forwarding” on page 62.

> Prefix before type of forwarded call (Direct or Follow-me).

See section “Call Forwarding” on page 62.

Message.

Indicates that there is a message waiting. See section “Messages” on
page 79.

Phone lock.

Indicates that the phone is locked for unauthorized calls.
An authization code must be used to make calls. See section
“Authority” on page 49.

Headset Preset

Indicates that the phone is set for incoming and outgoing calls to be
connected to the headset when you answer or make calls without lifting
the handset. See section “Headset (optional)” on page 118.

Ringer off.

Indicates that the ring signal is switched off. See section “Silent

Ringing” on page 108.

Volume level bar.

Indicates the ring signal volume in idle or ringing mode, or when in
speech mode the loudspeaker or earpiece volume. For the Dialog 4223
Professional, the symbol is shown for a few seconds when a volume key
has been pressed.

Dialog 4223 Professional/Dialog 4225 Vision18

Description

Smith Bob 3333 12:24 23 Aug 2008
Nelson Lord 5555 11:33 23 Aug 2008

Call Up Down more...

Program PhoneSet CallList PhoneBook Messages

Smith Bob 3333 12:24 23 Aug 2008
Nelson Lord 5555 11:33 23 Aug 2008
0012115171 15:11 22 Aug 2008
Carter Jim 4444 14:06 21 Aug 2008

Call Up Down more...

Smith Bob

The following symbols can be shown in the top menus or other display
lists (example of the

CallList menu).

Dialog 4223 Professional:

Dialog 4225 Vision:

Missed call.

Indicates a missed but checked incoming call.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

Bar indicator.

Indicates the shown part of the total list, and where it is positioned in
the total list.

Selection frame.

Indicates the subject to be called or selected in the list.

19Dialog 4223 Professional/Dialog 4225 Vision

Description

Brown James 2222 11:06 28 Aug 2008

Absence Account Authority more...

Program PhoneSet CallList PhoneBook Messages

Absence Account Authority more...

11:06 28 Aug 2008
Brown James
2222

Idle phone (idle mode)

Dialog 4223 Professional:

When your phone is idle, the upper row shows general information and
your extension number. The lower row presents lead text for the display
menu keys. In the example below, the extension number for James
Brown is 2222.

Note: A long name overwrites the number.

Dialog 4225 Vision:

When your phone is idle, the display shows the top menu. Below the top
menu; time, date, name and your extension number are shown to the
right. Below the line, lead text for the display menu keys are shown. In
the example below, the extension number for James Brown is 2222.

Dialog 4223 Professional/Dialog 4225 Vision20

Description

Calling... 11:06 28 Aug 2008

Smith Bob 3333

Callback CallPager Timer

Smith Bob >Direct 11:06 28 Aug 2008

Nelson Lord 5555

Callback CallPager Timer

Program PhoneSet CallList PhoneBook Messages
Calling...

Smith Bob 3333

CallBack CallPager Timer

11:06 28 Aug 2008
Brown James
2222

Program PhoneSet CallList PhoneBook Messages
Smith Bob >Direct

Nelson Lord 5555

CallBack CallPager Timer

11:06 28 Aug 2008
Brown James
2222

Outgoing call

Dialog 4223 Professional:

When you make an outgoing call on your phone, traffic information and
dialed name (if available) and number are shown.

If the called party’s phone is diverted, the forwarded call icon, the
answering extension name (number when name is not available) and the
type of diversion are shown.

The call to Smith is directly diverted to Nelson (5555).

Dialog 4225 Vision:

When you make an outgoing call on your phone, the idle information is
shown. Below the top menu; traffic information and dialed name (if
available) and number are shown.

If the called party’s phone is diverted, the forwarded call icon, the
answering extension name (number when name is not available) and the
type of diversion are shown below the top menu.

The call to Smith is directly diverted to Nelson (5555).

21Dialog 4223 Professional/Dialog 4225 Vision

Description

11:06 28 Aug 2008

Smith Bob 3333

Absence Account Authority more...

Smith Bob >Direct 11:06 28 Aug 2008

Carter Jim 4444

Absence Account Authority more...

Incoming call

Dialog 4223 Professional:

When you receive an incoming call, the calling party’s extension
number flashes (if the name is available, this is also shown). If the
number for an external call is not available, the display shows
instead of the number (flashing).

If a diverting extension is calling, the forwarded call icon, the called
person's name (number when there is no name available), type of
diversion, and the calling party’s name and number (flashing) are
shown.

Carter (4444) has called Smith and the call is directly diverted to you.

External

Dialog 4223 Professional/Dialog 4225 Vision22

Description

Program PhoneSet CallList PhoneBook Messages
Smith Bob 3333

Absence Account Authority more...

11:06 28 Aug 2008
Brown James
2222

Program PhoneSet CallList PhoneBook Messages
Smith Bob >Direct Jim Carter 4444

Absence Account Authority more...

Dialog 4225 Vision:

When you receive an incoming call, the idle information is shown.
Below the top menu, the calling party’s extension number flashes (if the
name is available, this is also shown). If the number for an external call
is not available, the display shows

External instead of the number

(flashing).

If a diverting extension is calling, the forwarded call icon, the called
person's name (number when there is no name available), type of
diversion, and the calling party’s name and number (flashing) are
shown below the top menu.

Carter (4444) has called Smith and the call is directly diverted to you.

23Dialog 4223 Professional/Dialog 4225 Vision

Description

+/-

</>

Absence

Account

Activate

AddMember

Authority

Back

Back *

Call

CallBack

CallList

CallPickUp

CallWaiting

Cancel DND

Change *

Clear

Conf/Transf

Conference

CommonHold

Connect

CostInfo

Deactivate

Delete

Details

Down

Exit

Exit *

Enter

Find

GrpPickUp

Display menu keys

The following text can be displayed for the display menu keys:

Adjust display contrast
Move cursor when programming

melodies
Handle Absence/Diversion
Account Code
Activate
Add member to a conference
Authorization Code
Return to previous menu
Return to previous menu
Call the number displayed
Callback
Access Call list

(Dialog 4223 Professional)
Call pick-up
Call waiting
Cancel Do Not Disturb
Change a setting
Reset time measurement
To get a new line for conference

or transfer
Connect a conference member
Put the call on common hold
Connect
Display cost information
Deactivate

Delete an item
Show details for framed object
Scroll down

Exit the displayed menu
Exit the displayed menu
Enter values
Search
Group call pick-up

HideMenu

Intrusion

Lock

LogOn

LogOff

more...

n Missed

Next

NoDiversion

NotDisturb

Open

PhoneBook

Hide menu key designations
Intrusion

Lock the phone
Log on
Log off
More menu choices
No. of missed calls in call list
Show next logged number
Cancel Absence/Diversion
Do Not Disturb
Unlock the phone
Access Phonebook

(Dialog 4223 Professional)

Program

Program *

Redial

Return

Save *

Save&Exit *

Select

ShowDate

ShowMenu

ShowTimer

Space

Program
Enter Program melody mode
Last Number Redial
Return to previous menu keys
Save setting
Save setting and exit menu

Select item in a list
Show date
Show menu key designations
Show timer
Enter a space when writing

names

Start/Stop

Timer

Tones

Start/Stop time measurement
Display time measurement
Dialing during a connected call

(Push button tones, DTMF)

TraceMalC

Transfer

Up

*

Always displayed in English

Malicious Call Tracing
Execute a transfer
Scroll up

Dialog 4223 Professional/Dialog 4225 Vision24

Description

n Missed* CallList PhoneBook more...

Call List
Unanswered calls
Outgoing calls
Incoming calls

Explanations

* Only shown when there are missed calls.
n = Number of missed calls.

** Current number is shown.

*** Text is not shown on the display.

Absence
Account
Authority
Lock/Open
LogOn/Off
Timer
Redial

Program

PhoneSet
Hide/ShowMenu

Program mode key:
RingChar:
Programming of

function keys***

Idle display menu keys

Select Profile
Direct Diversion to nnnn**
Follow Me
Absence reason
External Follow Me
Do not Disturb
Div on no answer to nnnn**
Div on busy to nnnn**

Display Contrast
Melody Programming
Firmware Indication
Headset Preset
Local Test Mode
Option Unit Settings
Set Hearing Level

Menu structure Dialog 4223 Professional

Menu structure for each of the menus that can be selected from the idle
menu. When you are navigating the menus, a selected menu is marked
with a black frame.

25Dialog 4223 Professional/Dialog 4225 Vision

Description

Program PhoneSet CallList PhoneBook Messages

Explanations

* Only shown when there are missed calls.
n = Number of missed calls.

** Current number is shown.

*** Text is not shown on the display.

Home. Return to home position, when

navigating the top menu.

n Missed* Absence Account more...

Central
Directory

Message Waiting

Top menu

Idle display menu keys

Programming of keys

Call List
Unanswered calls
Outgoing calls
Incoming calls

Authority
Lock/Open
LogOn/Off
Timer
Redial
Hide/ShowMenu

Select Profile
Direct Diversion to nnnn**
Follow Me
Absence reason
External Follow Me
Do not Disturb
Div on no answer to nnnn**
Div on busy to nnnn**

Display Contrast
Melody Programming
Firmware Indication
Headset Preset
Local Test Mode
Option Unit Settings
Set Hearing Level

Program mode key:
RingChar:
Programming of

function keys***

Menu structure Dialog 4225 Vision

Menu structure for each of the menus that can be selected from the idle
menu. When you are navigating the menus, a selected menu is marked
with a black frame.

Dialog 4223 Professional/Dialog 4225 Vision26

Display language (optional)

One of the following languages can be selected to display information
on your phone.

Digit 0–9 = the language code:

0 English 1 French 2 German 3 Spanish 4 Italian
5__________ 6 _________ 7 _________ 8 _________ 9 _________

Note: By default 5-9 are programmed for English. These can be
changed locally to other languages.

To select a language:

*08* Dial.

( 0– 9) Enter the language code.

#í Press.

Description

27Dialog 4223 Professional/Dialog 4225 Vision

Free Seating

Free Seating

The Free Seating feature is used for persons who have an office
extension number but no phone set of their own. For example, flexible
office workers, persons mostly working outside the office, etc. As a
Free Seating user and working from the office, you logon to any free
phone set that will be temporarily assigned with your extension number
and your system authorities.

To log on

*11* Dial.

z* Enter the Authorization Code and press.
z# Enter your phone number and press.

í Press to finish the procedure.

The display shows your phone number.

To log off

#11# Dial.

í Press to finish the procedure.

Dialog 4223 Professional/Dialog 4225 Vision28

Incoming Calls

Answer calls

A ring signal and a flashing lamp indicate an incoming call.

Note: If the feature Parallel Ringing is activated, the call will
ring on more than one phone, see section “Parallel Ringing” on

page 33.

On Line 1

Normally you will receive calls on Line 1.

u Lift the handset.

Incoming Calls

On any other Line key

u Lift the handset.

ÖÔ Press the flashing Line key.

Line

Handsfree

Line ÖÔ Press the flashing Line key.

You are connected to the caller via the loudspeaker and the microphone.

í Press to terminate a handsfree call.

29Dialog 4223 Professional/Dialog 4225 Vision

Incoming Calls

Busy 11:06 28 Aug 2008

Smith Bob 3333

Callback CallPager CallPickUp more...

Program PhoneSet CallList PhoneBook Messages
Busy

Smith Bob 3333

CallBack CallPager CallPickUp more...

11:06 28 Aug 2008
Brown James
2222

On another extension

You can answer a call to another extension.

uz Call the ringing extension.

Busy tone.

Note: The display images might differ from the above.

CallPickUp Press to answer (see display).

If

CallPickUp

Notes:

You can also press
programmed by you).

France, press

is not shown, press

8 or On hold/Pick-up (The function key is

4; Sweden, press 6

more...

until it appears.

Dialog 4223 Professional/Dialog 4225 Vision30

Incoming Calls

Answer a second call during an ongoing call

If your phone is preprogrammed with a Free on 2nd key, you can
receive another call, if this feature is activated.

Free on 2nd Ô Press to activate/deactivate.

Line 2

ÖÔ Press to answer.

Line 1

ÖÔ Press to switch back to the first call.

When Free on 2nd is active the lamp is on.

Note: The function key is preprogrammed by your system
administrator.

When you have an ongoing call on Line 1, and Line 2 flashes to indicate
a new incoming call:

The first call is put on hold.

The second call is put on hold. You are connected to the first caller.

í Press to terminate the connected call.

Call Waiting

If the calling party has activated Call Waiting, you can receive a second
call even if Free on 2nd is not activated.

To answer the waiting call:

í Press to terminate the connected call.

Your phone will ring to announce the waiting call.

Line

ÖÔ Press the flashing Line key to receive the new call.

31Dialog 4223 Professional/Dialog 4225 Vision

Incoming Calls

Do Not Disturb, DND

When you activate DND, calls to your extension are not shown.
Outgoing calls can be made as usual.

NotDisturb Press to activate or deactivate DND (see display),

If

NotDisturb

is not shown, press

or

more...

until it appears.

Absence press (see display).

If

Absence

is not shown, press

Down or Up Press to frame

Do not Disturb

more...

until it appears.

(see display).

Activate Press (see display).

Exit Press (see display).

Cancel:

NoDiversion Press (see display).

Notes:

If your phone is programmed with “Multiple Directory
Diversion and Do Not Disturb” (ask your system
administrator), DND is ordered and cancelled simultaneously
on all lines.

You can also press DND (The function key is preprogrammed by
your system administrator), or use these procedures:

To activate, dial

To deactivate, dial

* 2 7 # and press the Clear key.

# 2 7 # and press the Clear key.

Dialog 4223 Professional/Dialog 4225 Vision32

Parallel Ringing

The Parallel Ringing feature makes it possible for an incoming call to
ring several phones simultaneously and for the call to be answered on
any of the phones. The main advantage of this feature is that you do not
risk losing any calls.

The feature requires all the phones involved to be defined in a Parallel
Ringing list, which must be configured and initiated by your system
administrator. Because only calls to a main extension will be distributed
among the phones in the list, this main extension also needs to be
defined.

A call to a specific extension will not be distributed to other phones in
the list, and will only ring that specific extension's phone.

Parallell Ringing can be temporarily disabled by the phone user using
the feature “Internal Follow-me”. See also section “Internal Follow-me”
on page 66.

To disable Parallel Ringing temporarily

Absence Press (see display).

Incoming Calls

Down or Up Press (see display).

Select Press (see display).

Repeat until the

Follow-me menu is framed.

z Enter the extension number.

If you want to disable Parallel Ringing for all phones defined in the list,
follow the procedure for disabling the feature from the phone with the
main extension number and enter the number of the answering position.
If you want to disable Parallel Ringing for one specific phone in the list
only, follow the procedure for disabling the feature from this phone and
enter its extension number.

Notes:

You can also use the following procedure to activate
Follow-me: dial
extension number of the phone, press

The Follow-me key cannot be used to disable Parallel Ringing.

Enter Press (see display).

The Follow-me key lamp is now on.

* 2 1 * (U.K. * 2 *), dial the

# and press the Clear key.

33Dialog 4223 Professional/Dialog 4225 Vision

Incoming Calls

To restore Parallel Ringing

NoDiversion Press (see display).

The Follow-me key lamp is off.

Notes:

You can also use the following procedure to cancel

Follow-me: dial

Clear key.

If you want to restore Parallel Ringing for all phones defined in
the list, follow the procedure for restoring the feature from the
phone with the main extension number and enter the number of
the answering position.

If you want to restore Parallel Ringing for one specific phone in
the list only, follow the procedure for restoring the feature from
this phone and enter its extension number.

The Follow-me key cannot be used to restore Parallel Ringing.

# 2 1 # (U.K. # 2 #) and press the

Dialog 4223 Professional/Dialog 4225 Vision34

Outgoing Calls

Make calls

How to make internal and external calls:

u Lift the handset and proceed depending on call type:

Internal calls

z Dial the extension number.

External calls

Outgoing Calls

0 Press the digit or digits to get an external line.

Dial tone.

Note: The particular digit or digits used in your office, e.g.
or

00.

z Dial the external number.

d or í Replace the handset or press to end the call.

Note: If you receive a queue tone when dialing the digit or
digits to get an external line (if feature Least Cost Routing is
used in the system), keep waiting. Once a line becomes free you
will receive a dial tone. If a warning tone is heard, the selected
line is marked “Expensive”.

0

35Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Handsfree

With the handset on hook:

z Dial the number.

You are connected via the loudspeaker and microphone.

í Press to terminate a handsfree call.

Note: You can dial your calls more quickly by using common
Speed Dialing numbers and by using your own programmed
function keys. See section “Speed Dialing” on page 44.

Number Presentation Restriction

If you do not want your name and number to be displayed to the person
you are calling, use the following procedure.

Note: The Number Presentation Restriction is only valid for the
ongoing call, i.e. the procedure has to be repeated the next time
you want to use it.

*42# Dial and wait for a new dial tone.

z Dial the number.

Instead of your name and number, the display on the called phone
shows

Anonymous.

Dialog 4223 Professional/Dialog 4225 Vision36

Individual External Line

Smith Bob 3333 12:24 23 Aug 2008
Nelson Lord 5555 11:33 23 Aug 2008

Call Up Down more...

To make a call on a specific external line:

*0* Dial.

z# Dial the Individual External Line number and press.

Outgoing Calls

z Dial the digit or digits to get an external line and the external

number.

Redial calls from the Call list

To use the Call list, see section “Call list” on page 96.

Dialog 4223 Professional

CallList Press (see display).

Down or Up Press to frame the requested list (see display).

Select Press (see display),

n Missed press (see display).

The picture below is an example of how the display looks when the
complete Call list has been selected.

or use the shortcut directly to the unanswered calls list,

n = Number of missed calls.

Down or Up Press to frame a phone number (see display).

Call Press to call the framed phone number (see display).

37Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Program PhoneSet CallList PhoneBook Messages

Smith Bob 3333 12:24 23 Aug 2008
Nelson Lord 5555 11:33 23 Aug 2008
0012115171 15:11 22 Aug 2008
Carter Jim 4444 14:06 21 Aug 2008

Call Up Down more...

Dialog 4225 Vision

Å Select CallList in the top menu (see display).

Down or Up Press to frame the requested list (see display).

Select Press (see display),

The picture below is an example of how the display looks when the
complete Call list has been selected.

or use the shortcut directly to the not answered calls list,

n Missed press (see display).

n = Number of missed calls.

Down or Up Press to frame a phone number (see display).

Call Press to call the framed phone number (see display).

Dialog 4223 Professional/Dialog 4225 Vision38

Last External Number Redial

When you initiate an external call the system automatically stores all
the dialed digits, irrespective of whether the call was successful or not.

u Lift the handset.

Outgoing Calls

Redial Press to repeat the stored number (see display).

If

Redial

is not shown, press

number is automatically redialed.

Notes:

You can also dial
function key is programmed by you).

Finland and Sweden, dial

more...

* * * or press Last Number Redial (The

until it appears. The last external

* * 0

Save external number

When you make an external call, you can save the number in order to
redial the same number easily. Any number previously saved is erased.

To save an external number:

Redial Ô Press before you finish the call.

Note: The function key is preprogrammed by your system
administrator.

Redial number

u Lift the handset.

Redial Ô Press to redial the number.

Note: The function key is preprogrammed by your system
administrator.

39Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

When you receive a busy tone

If you call an extension and receive a busy tone, or get no answer, or all
external lines are busy, you can use any of the following methods:

Callback

If a called extension is busy or there is no answer:

CallBack Press (see display).

It can take several seconds before the procedure is executed.
If

CallBack

is not shown, press

Notes:

You can also press
programmed by you).

France, Finland and Sweden, press

more...

6 or Callback (The function key is

d Replace the handset to finish the procedure.

You are called back (recall ring signal) when the ongoing call is finished
or the next time a new call is finished. You have to answer within eight
seconds, otherwise the Callback service is cancelled. While waiting for
the Callback, you can make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at the
same time. Callbacks from additional lines will recall on Line 1.

until it appears.

5

Dialog 4223 Professional/Dialog 4225 Vision40

Outgoing Calls

If all external lines are busy (after dialing the digit or digits to get a
line):

CallBack Press (see display).

If

CallBack

is not shown, press

Notes:

You can also press
programmed by you).

France, Finland and Sweden, press

more...

until it appears.

6 or Callback (The function key is

z# Dial the external number and press.

d Replace the handset to finish the procedure.

When an external line becomes free you will be called back (recall ring
signal). You have to answer within eight seconds, otherwise the
Callback service is cancelled. While waiting for the Callback, you can
make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the external number.

Note: Only one Callback can be activated on a busy external
line. Callbacks from additional lines will recall on Line 1.

Cancel any single Callback

#37*z Dial and enter the extension number.

Note: To cancel a single Callback on a specific external line,
dial the digit or digits to get a line instead of the extension
number.

5

#í Press.

Cancel all Callbacks

#37# Dial.

í Press.

41Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Activate Call Waiting

If you urgently wish to contact a busy extension or external line, you
can notify the extension by a Call Waiting signal.

CallWaiting Press (see display).

If

CallWaiting

is not shown, press

Notes:

You can also press
programmed by you).

France and Finland, press

Keep handset off hook. When the called extension or the external line
becomes free, it will be called automatically.

Note: The Call Waiting feature might be blocked for use on
your extension (preprogrammed by your system administrator).
If Call Waiting is not allowed you will continue to receive a busy
tone.

Intrusion on a busy extension

You can intrude on an ongoing call on a busy extension.

Intrusion Press.

If

Intrusion

is not shown, press

Notes:

You can also press
programmed by you).

France and Sweden, press

Before the Intrusion is executed a warning tone is sent to the parties in
the ongoing call. A three party call is established and a warning tone is
heard.

more...

until it appears.

5 or Call Waiting (The function key is

6; Sweden, press 4

more...

until it appears.

4 or Intrusion (The function key is

8

Note: The warning tone might be disabled for your system. The
Intrusion feature might be blocked for use on your extension
(preprogrammed by your system administrator). If Intrusion is
not allowed, you will continue to receive a busy tone.

Dialog 4223 Professional/Dialog 4225 Vision42

Intrusion on a busy external line

You can intrude on an ongoing call on a busy external line.

*44*z Dial and enter the Individual External Line number.

Outgoing Calls

#z Press and dial the digit or digits to get an external line.

Busy tone.

Intrusion Press.

If

Intrusion

is not shown, press

Notes:

You can also press
programmed by you).

France and Sweden, press

Before the Intrusion is executed a warning tone is sent to the parties in
the ongoing call. A three party call is established and a warning tone is
heard.

Note: The warning tone might be disabled for your system. The
Intrusion feature might be blocked for use on your extension
(preprogrammed by your system administrator). If Intrusion is
not allowed you will continue to receive a busy tone.

more...

until it appears.

4 or Intrusion (The function key is

8

Bypass

If this feature is allowed from your extension, you can bypass an;
activated Diversion, activated Follow-me or activated Absence
Information on a specific extension.

*60*z Dial and enter the extension number.

# Press and wait for answer.

43Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Speed Dialing

Common Speed Dialing numbers

By using common Speed Dialing numbers, you can make calls simply
by pressing a few keys. The common Speed Dialing numbers consist of
1–5 digits and are stored in the exchange (by your system administrator).

uz Lift the handset and dial the common Speed Dialing number.

Individual Speed Dialing numbers

You can program up to ten frequently used phone numbers on the digit
keys 0–9 and use them as individual Speed Dialing numbers (if this
feature is allowed).

Note: In Finland, up to nine numbers, keys 1–9.

To u se:

**( 0– 9) Dial and press the relevant digit.

Note: Finland, dial

#.

)

To program and alter individual Speed Dialing numbers:

* * ( 1 – 9 ); Sweden, dial ( 0 – 9

*51*( 0– 9) Dial and press the selected digit.

Note: Finland, dial

* 5 1 * ( 1 – 9 ).

*z Press and dial the phone number.

#í Press.

Note: The programmed number may consist of a maximum of
20 digits plus
public network.

*, which indicates the second dial tone from the

Dialog 4223 Professional/Dialog 4225 Vision44

To erase one programmed number:

#51*( 0– 9) Dial and press the selected digit.

Outgoing Calls

Note: Finland, dial

#í Press.

To erase all programmed numbers:

#51# Dial.

í Press.

Dial by a function key

Both features and phone numbers can be programmed on a function
key. To program a key, see section “Programming of function keys” on
page 98.

Head office Ô Press the function key.

This function key is programmed by you.

Dial by Phonebook

By use of the Integrated Telephone Directory you can search for a
name, group, operator, etc. via your display and then call the desired
person or group by use of a menu function key below the display.

On the Dialog 4223 Professional:

# 5 1 * ( 1 – 9 )

PhoneBook Press to enter the Phonebook (see display).

Continue with any of the Phonebook options.

On the Dialog 4225 Vision:

Ç Select PhoneBook in the top menu (see display).

Select Press (see display).

Continue with any of the Phonebook options.

45Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

ABC DEF

Phonebook options:

Delete Press to delete the last entered character (see display).

Space Press to enter a space (see display).

Find Press to search using the entered characters (see display).

Exit Press to return to the previous menu (see display).

Use the key pad to enter the characters of the name. The characters are
shown above the keys.

Example:

Select characters by pressing digits repeatedly. The cursor is moved
automatically when you stop pressing.

Press a digit.

1 time result A
2 times result B
3 times result C

When the desired character is shown on the display, wait for the cursor
to move to the next place.

The name must be entered as follows:

Family name - Space - Name.

It is not necessary to enter all the characters, just as many to get as close
as possible to the requested name when you start to search.

Note: If you want to specify the person's first name, you must
enter the full family name before you can enter a space.

Dialog 4223 Professional/Dialog 4225 Vision46

Example:

Brown James 2222 11:06 28 Aug 2008

SMI

Delete Space Find Exit

Program PhoneSet CallList PhoneBook Messages

SMI

Delete Space Find Exit

11:06 28 Aug 2008
Brown James
2222

Smith Bob 3333
Smith John 3434

Call Up Down more...

Program PhoneSet CallList PhoneBook Messages

Sanders Anne 1234
Smith Bob 3333
Smith John 3434
Swanson Kate 3654

Call Up Down more...

To search for Bob Smith:

7777 Press for S

6 Press for M

Outgoing Calls

444 Press for I

The display shows:

Find Press to find (see display).

If SMI was sufficient to find Bob Smith, the display shows:

If SMI gives a name close to Bob Smith, e.g. Ann Smith, scroll down
until you find the requested name.

47Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Call Press to call the framed number (see display).

Up Press to scroll up through the name list (see display).

Down Press to scroll down through the name list (see display).

more... Press to show more options (see display).

Details Press to show additional directory information (if available) for the

framed name (see display).

Exit Press to exit the

PhoneBook

menu (see display).

Back Press to go back and enter a new name (see display).

Return Press to return to the previous menu key options

(see display).

The display will inform you if no name matches your search and show
the name alphabetically preceding the name you entered.

Dialog 4223 Professional/Dialog 4225 Vision48

Authority

Data privacy

Data privacy allows you to make a call without any disturbances, i.e.
Intrusion. This feature is automatically cancelled when the call is
finished.

To order:

u Lift the handset.

*41#z Dial and enter the number.

Authorization Code, common

If you are authorized to use a common Authorization Code (1 to 7
digits) you can temporarily change any phone used within the exchange
to the authority level connected to this code. You can use the code for
one call only or you can open the phone until you lock it when leaving
the phone.

Outgoing Calls

To use for a single call:

Authority Press (see display).

If

Authority

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial
and press

#.

* 7 2 *, enter the code

z Dial the digit or digits to get an external line and the external

number.

To open an extension for several calls:

Open Press (see display).

If

Open

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial
and press

#.

# 7 3 *, enter the code

49Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

To lock an extension:

Lock Press (see display).

If

Lock

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial
and press

Authorization Code, individual

If you are authorized to use an individual Authorization Code (1 to 7
digits, affiliated to your own extension) you can lock your own
extension to a common authority level, e.g. when out of the office. You
can also temporarily change any other phone used within the exchange
to the same authority level as you have on your own phone. The
individual code can be changed from your own extension.

To lock your phone:

Lock Press (see display).

If

Lock

is not shown, press

#.

* 7 3 *, enter the code

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial
and press

#.

* 7 6 *, enter the code

To make calls with your authority level when your phone is locked:

Authority Press (see display).

If

Authority

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial
and press

#.

* 7 5 *, enter the code

z Dial the digit or digits to get an external line and the external

number.

To open your phone:

Dialog 4223 Professional/Dialog 4225 Vision50

Outgoing Calls

Open Press (see display).

If

Open

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial
and press

To assign your own authority level to another phone:

#.

# 7 6 *, enter the code

*75* Dial.

z* Enter Authorization Code and press.

Verification tone.

z# Dial your own extension number and press.

Verification tone.

z Dial the digit or digits to get an external line and the external

number.

To change your individual Authorization Code:

*74* Dial.

z* Enter old Authorization Code and press.
z# Enter new Authorization Code and press.

Verification tone.

51Dialog 4223 Professional/Dialog 4225 Vision

During Calls

During Calls

Group Listening (loudspeaking)

This feature lets other people in your room listen to your phone
conversation. You speak in the handset while the other party´s voice is
heard on the loudspeaker.

During an ongoing conversation:

 Press to switch between loudspeaker and handset.

When the key lamp is on, the other party´s voice can be heard on the
loudspeaker.

Note: You can adjust the volume, See section “Settings” on

page 98.

From loudspeaking to handsfree

d Replace the handset.

Handsfree conversation.

From handsfree to loudspeaking

u Lift the handset and press.

í Press to end the call.

Dialog 4223 Professional/Dialog 4225 Vision52

Handsfree

During Calls

Âd Press and replace the handset.

Handsfree conversation.

í Press to end the call.

From handsfree to handset

u Lift the handset.

Conversation via the handset.

Mute

É Press to switch the microphone on or off.

When the lamp is on, the person on the line cannot hear what is being
said near to your phone.

Inquiry

You have a voice connection on Line 1 and want to make an Inquiry to
an internal or external party.

Inquiry

Ô Press.

The first party is put on hold (Line 1 flashes slowly).

Note: You can also press Line 2.

z Call the third party.

When the other party answers, you can switch between the calls (Refer
Back), Transfer the call, create a Conference or end one of the calls.

í Press to end the Inquiry call.

The third party is disconnected.

Line 1

ÖÔ Press to return to the first call.

53Dialog 4223 Professional/Dialog 4225 Vision

During Calls

Refer Back

The Line key lamp flashes for the call put on hold.

Line 1

ÖÔ Press to put third party on hold.

Inquiry

ÖÔ Press to put the first call on hold.

First call is connected.

Third party is connected.

Note: You can also press Line 2 if you have initiated the Inquiry
on Line 2.

í Press to terminate the connected call.

Transfer

You have an ongoing call and you want to transfer the call to another
extension.

Conf/Transf Press (see display).

Note: You can also press Inquiry or a free Line key.

z Call the third party.

Transfer Press before or after answer (see display).

The ongoing call is transferred.

Note: If you have put more than one call on hold, the last call
that was put on hold will be transferred. If the dialed extension
is busy or Transfer is not allowed, your phone will ring again.

Dialog 4223 Professional/Dialog 4225 Vision54

Conference

With this procedure you can include up to seven parties in a conference.
Only the conference leader (i.e. the person initiating the conference) can
admit participants. During the conference a tone will be heard every 15
seconds.

Note: The conference tone might be disabled for your system.

You have an ongoing conversation (Line 1) and want to establish a
phone conference. You will become the conference leader.

Conf/Transf Press (see display).

Note: You can also press Line 2 or Inquiry.

During Calls

z Call the third party.

Wait for answer.

Conference Press to establish a conference (see display).

Note: You can also press
programmed by you).

Repeat the procedure to add more conference members.

3 or Conference (The function key is

d Replace the handset to leave the conference.

Note: A tone is heard each time a participant enters or leaves
the conference. When the conference leader leaves the
conference, the conference will continue with the other included
parties. The conversation is changed back to a normal two
party connection when there are only two parties left.

55Dialog 4223 Professional/Dialog 4225 Vision

During Calls

Hold

You can temporarily put the ongoing call on hold. Calls put on hold can
be resumed on your own or on another phone.

Individual

Line ÕÔd Press the ongoing call Line key and replace the handset.

Line

ÖÔ Press the flashing Line key again to resume the call.

CommonHold Press (see display).

The key lamp flashes slowly.

Common

If

CommonHold

is not shown, press

Notes:

You can also press
programmed by you).

France, press

4; Sweden, press 6

more...

until it appears.

8 or Hold/Pick-up (The function key is

d Replace the handset.

The key lamp flashes slowly. If your number is multiple represented on
other phones, the key lamp that represents your number flashes slowly
on these phones.

To resume the call on your own extension:

Line

ÖÔ Press the flashing Line key.

Dialog 4223 Professional/Dialog 4225 Vision56

To resume the call on another extension:

z Call the extension where the call was put on hold.

During Calls

CallPickUp Press (see display).

If

CallPickUp

is not shown, press

Notes:

You can also press
programmed by you).

If your number is multiple represented on the phone, you can
also press the key that represents your number.

France, press

more...

until it appears.

8 or Hold/Pick-up (The function key is

4; Sweden, press 6

Send Caller Identity Code at transfer

When transferring a call you can send the caller’s Identity Code or
number to the receiver’s display.

You have a voice connection with an external party on Line 1.

Conf/Transf Press to put the call on hold (see display).

Note: You can also press Line 2 or Inquiry.

*77* Dial.

z# Dial the caller’s Identity Code or number and press.

z Call the third party.

Transfer Press before or after answer (see display).

The ongoing call is transferred with the caller´s Identity Code or
number.

Note: You can only use this feature if the receiver’s phone is
programmed to handle Identity Codes.

57Dialog 4223 Professional/Dialog 4225 Vision

During Calls

Dialing during a connected call

When calling interactive teleservices, e.g. telephone banks, you need to
use Dual Tone Multi Frequency (DTMF) signals. If your exchange has
not been programmed to automatically convert your entered digits into
DTMF signals, you need to activate the feature during the call.

During an ongoing call:

Tones z Press (see display) and dial the requested digits.

Entered digits are transmitted as DTMF signals.

Notes:

You can also press

Finland, press

9 and dial the required digits.

1 and dial the required digits.

Dialog 4223 Professional/Dialog 4225 Vision58

Call Metering

Cost in £ 3.25 11:06 28 Aug 2008

R. Towers 0012345678

Tones CostInfo Conf/Transf more...

Program PhoneSet CallList PhoneBook Messages
Cost in £ 3.25

R. Towers 0012345678

Tones CostInfo Conf/Transf more...

11:06 28 Aug 2008
Brown James
2222

Call Metering

Cost information

Cost information for your call can be shown in the local currency in the
display.

CostInfo Press to display or hide the cost indication (see display).

If

CostInfo

is not shown, press

more...

until it appears.

Note: The cost indication is automatically displayed for all
charged calls, when the feature is activated.

59Dialog 4223 Professional/Dialog 4225 Vision

Call Metering

11:06 00:00

R. Towers 0012345678

Start Clear ShowDate Exit

Program PhoneSet CallList PhoneBook Messages

R. Towers 0012345678

Start Clear ShowDate Exit

11:06 00:00
Brown James
2222

Call Duration (Timer)

The elapsed time of your call can be measured, either manually
(default) or automatically. To change to Automatic Timer, contact your
system administrator.

Manual Timer

The timer can be activated when your phone is ready for dialing
(internal dial tone is heard), during an outgoing call, or when you have a
voice connection.

Note: System dependent, it can also be possible to activate
Manual Timer when your phone is idle.

Timer Press to activate the Call Duration feature (see display).

If

Timer

is not shown, press

more...

until it appears.

The display shows:

Key functions that are available during call duration mode:

Start Press to start the timer (see display).

The elapsed time is shown.

Clear Press to clear the timer (see display).

ShowDate Press to show date (see display).

Exit Press to exit the Call Duration feature (see display).

Stop Press to stop the timer (see display).

ShowTimer Press to show the measured time (see display).

Dialog 4223 Professional/Dialog 4225 Vision60

Call Metering

11:06 00:00

R. Towers 0012345678

ShowDate Exit

Program PhoneSet CallList PhoneBook Messages

R. Towers 0012345678

ShowDate Exit

11:06 00:00
Brown James
2222

Automatic Timer

The timer automatically starts when the called person answers, and
automatically stops when the call is finished. Both outgoing and
incoming calls are measured.

If you make inquiries, conferences, or put calls on hold, etc. during the
call, the timer is not stopped. I.e. the time measured is the total time
from when the first called person answers, until the call to the last
connected person is finished.

Note: The timer shows the elapsed time from the last call until
a new call has been answered. If you need to keep a record of
your calls, always write down the time at once when a call has
been finished.

Timer Press to show the Call Duration feature (see display).

If

Timer

is not shown, press

more...

until it appears.

The display shows:

Key functions that are available during call duration mode:

ShowDate Press to show date (see display).

Exit Press to exit the Call Duration feature (see display).

ShowTimer Press to show the measured time (see display).

61Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Call Forwarding

Diversion

If you do not want to be disturbed or will be out of the office, you can
have all calls to your extension diverted to a preprogrammed answering
position. During Diversion you will hear a special dial tone and the
Diversion lamp indicates that your Triple Access Line is diverted. You
can still make calls as usual.

Diversion can be made direct, on no answer, on busy or to another
information service facility.

Note: If your phone is programmed with “Multiple Directory
Diversion and Do Not Disturb” (ask your system
administrator), Diversion is ordered and cancelled
simultaneously on all lines.

Dialog 4223 Professional/Dialog 4225 Vision62

Order Direct Diversion from your own extension

The call can be diverted to an individual position or up to three pre­determined common answering positions (depending on the type of the
incoming call). Programmed by your system administrator.

Diversion Ô Press,

or

Call Forwarding

Note: Diversion can also be ordered and cancelled from the
answering position, use the same procedure as in section

“Internal Follow-me” on page 66.

Note: The function key is preprogrammed by your system
administrator. If you order Diversion with the handset off hook
or the loudspeaker on, press the Diversion key twice.

Absence press (see display).

If

Absence

Down or Up Press to frame

(nnnn = number to the answering position, e.g. the operator).

Activate Press (see display).

Exit Press (see display).

Cancel Direct Diversion from your own extension

Diversion ÕÔ Press,

or

NoDiversion press (see display).

is not shown, press

Direct Diversion to nnnn

Note: You can also use the following procedure to activate:
dial

* 2 1 # (U.K. * 2 #) and press the Clear key.

Note: The function key is preprogrammed by your system
administrator.

Note: You can also use the following procedure to cancel:
dial

# 2 1 # (U.K. # 2 #) and press the Clear key.

more...

until it appears.

(see display).

63Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Diversion when there is no answer

Order:

Absence Press (see display).

If

Absence

is not shown, press

Down or Up Press to frame

(see display).

(nnnn = number to the answering position, e.g. the operator).

Activate Press (see display).

Exit Press (see display).

The incoming call is diverted after 3 signals.

Note: You can also use the following procedure to activate:
dial

* 2 1 1 # (Finland and Norway, * 6 1 #) and

press the Clear key.

Cancel:

Absence Press (see display).

If

Absence

is not shown, press

Down or Up Press to frame

(see display).

(nnnn = number to the answering position, e.g. the operator).

Deactivate Press (see display).

Exit Press (see display).

Note: You can also use the following procedure to cancel:
dial

# 2 1 1 # (Finland and Norway, # 6 1 #) and

press the Clear key.

more...

until it appears.

Div on no answer to nnnn: Not active

more...

until it appears.

Div on no answer to nnnn: Active

Dialog 4223 Professional/Dialog 4225 Vision64

Diversion when caller receives a busy tone

Order:

Call Forwarding

Absence Press (see display).

If

Absence

is not shown, press

Down or Up Press to frame

(see display).

(nnnn = number to the answering position, e.g. the operator).

Activate Press (see display).

Exit Press (see display).

Note: You can also use the following procedure to activate:
dial

* 2 1 2 # (Finland and Norway, * 6 7 #) and

press the Clear key.

Cancel:

Absence Press (see display).

If

Absence

is not shown, press

Down or Up Press to frame

(nnnn = number to the answering position, e.g. the operator).

Deactivate Press (see display).

Exit Press (see display).

Note: You can also use the following procedure to cancel:
dial

# 2 1 2 # (Finland and Norway, # 6 7 #) and

press the Clear key.

more...

until it appears.

Div on busy to nnnn: Not active

more...

until it appears.

Div on busy to nnnn: Active

(see display).

65Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Internal Follow-me

All calls to your extension are diverted to another extension of your
choice (within the private network). The Follow-me lamp indicates that
you have activated Follow-me. During Follow-me, your phone can still
be used for outgoing calls and you will hear a special dial tone when
you lift the handset.

Note: If your phone is programmed with “Multiple Directory
Diversion and Do Not Disturb” (ask your system
administrator), Internal Follow-me is ordered and cancelled
simultaneously on all lines.

Order from your own extension

Absence Press (see display).

Down or Up Press to frame

Select Press (see display).

If

Absence

is not shown, press

z Dial the answering position number.

Enter Press (see display).

Note: You can also use the following procedures to activate:
dial

* 2 1 * (U.K. * 2 *), dial the answering position

number, press
or
lift the handset, press the Diversion key (The function key is
preprogrammed by your system administrator), dial the
answering position number, press the Diversion key again, and
replace the handset.

more...

until it appears.

Follow Me

(see display).

# and press the Clear key,

Dialog 4223 Professional/Dialog 4225 Vision66

Cancel from your own extension

Diversion ÕÔ Press,

Note: The function key is preprogrammed by your system
administrator.

or

NoDiversion press (see display).

Note: You can also use the following procedure to cancel:
dial

# 2 1 # (U.K. # 2 #) and press the Clear key.

Redirect from answering position

If you move from one answering position to another answering
position, you can redirect Follow-me from that new position.

Note: Internal Follow-me must be ordered from your own
extension before you can redirect from answering position.

*21*z Dial and enter your own extension number.

Call Forwarding

Note: U.K., dial

* 2 * No.

*z Press and enter the Diversion number.

#í Press to redirect.

Calls are diverted to the answering position.

Cancel from answering position

#21*z Dial and enter your own extension number.

Note: U.K., dial

# 2 * No.

#í Press.

67Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

External Follow-me

If external Follow-me is allowed you can have all calls to your
extension diverted to an external number of your choice. The Follow­me lamp indicates that you have activated Follow-me. During Follow­me, your phone can still be used for outgoing calls and you will hear a
special dial tone when you lift the handset.

Order

Absence Press (see display).

Down or Up Press to frame

Select Press (see display).

If

Absence

z Enter the digit or digits to get an external line and enter the external

number.

Enter Press (see display).

Cancel

Diversion ÕÔ Press,

or

NoDiversion press (see display).

is not shown, press

External Follow Me

Note: You can also use the following procedure to activate:
dial

* 2 2 #, enter the digit or digits to get an external

line, enter the external number, press
key.

Note: The function key is preprogrammed by your system
administrator.

Note: You can also use the following procedure to cancel:
dial

# 2 2 # and press the Clear key.

more...

until it appears.

(see display).

# and press the Clear

Dialog 4223 Professional/Dialog 4225 Vision68

Call Forwarding

Personal Number

With this feature you can be reached on your normal office phone
number even if you are out of the office, at home, etc.

Depending on the functionality of your office exchange, you can have
either one individual single search profile or you can choose between
five individual search profiles.

A search profile can be designed to fit the situation, i.e. in the office,
traveling, at home, etc. Both internal or external phone numbers can be
used in a profile.

Your search profile is programmed or modified by your system
administrator. See section “To design and order your search profiles” on
page 72.

When the feature is activated, incoming calls are transferred to your
selected phones or back-up services in the order that you choose. If an
answering position in the profile is busy, the call can be transferred to
another predefined position in the profile, i.e. Voice Mail or a colleague.

You can handle the profiles from your own office phone. How to do this
is described in this section (an operator can also assist you).

You can also use any of the Personal Assistant applications, if available.
Contact your system administrator for more information.

When out of the office, the feature Direct Inward System Access
(DISA) can be used, if available in your system. How to use DISA is
described in this section.

69Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

To activate or change to another profile from your office phone

Absence Press (see display).

If

Absence

is not shown, press

Down or Up Press to frame

Select Profile

more...

until it appears.

(see display).

Select Press (see display).

Down or Up Press to frame the required profile (see display).

Select Press (see display).

The display shows the selected profile.

Notes:

You can also use the following procedure to activate:
dial

* 1 0 *, enter the search profile digit (1-5), press #

and press the Clear key.

You can also activate/cancel and change to another profile by
programming one function key/search profile (the function keys
has to be pre-assigned by your system administrator). When the
search profile is active the key lamp is on. See section

“Settings” on page 98.

When another party is included in the activated profile, a
colleague or an operator, etc., always remember to inform them
about your absence. If Voice Mail is included in the activated
profile, always update your greeting with Absence Information.

To cancel from your office phone

Absence Press (see display).

If

Absence

is not shown, press

more...

until it appears.

Down or Up Press to frame

Select Press (see display).

Down or Up Press to frame

Select Press (see display).

Note: You can also use the following procedure to cancel:
dial

# 1 0 # and press the Clear key.

Select Profile

No Profile

(see display).

(see display).

Dialog 4223 Professional/Dialog 4225 Vision70

Call Forwarding

To activate or change to another profile from an external phone

The external phone must be of push button type provided with pound
key (

#) and star key (*) or a mobile phone adapted for dial tone

pulses (DTMF).

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Enter the Authorization Code and press.
z# Dial your own extension number and press.

Dial tone.

*10* Dial.

z* Dial your own extension number and press.

( 1– 5) Press the search profile digit.

#d Press and replace the handset.

Note: When another party is included in the activated profile, a
colleague or an operator, etc., always remember to inform
about your absence. If Voice Mail is included in the activated
profile, always update your greeting with Absence Information.

71Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

To cancel from an external phone

The external phone must be of push button type provided with pound
key (

#) and star key (*) or a mobile phone adapted for dial tone

pulses (DTMF).

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Dial the Authorization Code and press.
z# Dial your own extension number and press.

Dial tone.

#10* Dial.

z# Dial your own extension number and press.

d Replace the handset.

To design and order your search profiles

The search profiles are installed or changed by your system
administrator. In order to set up your profiles, copy the setting form, fill
in your new or changed profiles and give it to your system
administrator.

Note: If a profile handling application is connected to your
system, you can edit profiles via your Intranet. See separate
instructions for the application.

Dialog 4223 Professional/Dialog 4225 Vision72

Call Forwarding

Important notes when designing your search profiles:

• Avoid ring times longer than 45 seconds for your profiles.
Usually the caller hangs up after 3-6 ring signals. If you need a

longer ring time, the maximum time is 60 sec.

• Consider the time you need to react and answer on each answering
position in your profile.

You might need up to 15 seconds to react and answer a call on a desk
or cordless phone and 20–25 seconds for a mobile phone.

• There must be an answering position at the end of every profile
(Voice Mail or operator/secretary).

If not, calls might end up unanswered.

• Consider what should happen while you are busy on a phone.
The available options are:

– Activate Free on 2nd (if available)

– Diversion to Voice Mail

– Diversion to the operator

• If an answering machine, a fax or other answering device is used as
an early answering position, it might interrupt the searching.

Disconnect the answering device, or design the ring times so they do
not affect the searching.

• If your system admits just one single personal profile, design the
profile only with your 2–3 most frequently used positions.

If you add more numbers, there is a risk that the caller hangs up
before a latter position is called.

• If your system admits 1–5 personal profiles, design the different
profiles to fit your most frequently used positions.

Make sure you use as few answering positions as possible for each
profile. Profile examples:

– In office

–At home

– Traveling

– Absent/not reachable

73Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Example:

How to fill in your setting form for search profiles:

Profile 1 In office

Search
order

1 Desk 1234 10

2 Cordless 5234 15

3 Voice Mail

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2 At home

Search
order

1 External 222222 20

2 Mobile [phone]

3 Voice Mail

Type of telephone or
Answering position* Telephone number

Type of telephone or
Answering position* Telephone number

Ring time
(seconds)

Ring time
(seconds)

Dialog 4223 Professional/Dialog 4225 Vision74

Setting form for search profiles

Name:
Department:
Telephone No:
Account:

Call Forwarding

Profile 1 ..........................

Search
order

1
2
3
4

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Type of telephone or
Answering position* Telephone number

Profile 2 ..........................

Search
order

1

2

3

4

Type of telephone or
Answering position* Telephone number

Profile 3 ..........................

Search
order

1
2
3
4

Type of telephone or
Answering position* Telephone number

Profile 4 ..........................

Search
order

1
2
3
4

Type of telephone or
Answering position* Telephone number

Ring time
(seconds)

Ring time
(seconds)

Ring time
(seconds)

Ring time
(seconds)

Profile 5 ..........................

Search
order

1
2
3
4

Type of telephone or
Answering position* Telephone number

Ring time
(seconds)

75Dialog 4223 Professional/Dialog 4225 Vision

Absence Information

Absence Information

Absence Information is used to inform callers why you are absent and
when you will return. If you are authorized, you can also enter Absence
Information for another extension from your extension. During Absence
Information, your phone can still be used for outgoing calls and you
will hear a special dial tone when you lift the handset.

Order

Absence Press (see display).

If

Absence

is not shown, press

Down or Up Press to frame

Absence reason

more...

until it appears.

(see display).

Select Press (see display).

Down or Up Press to frame the required reason (see display).

Select Press (see display).

When no return time or date is needed, the display shows the selected
reason, and diversion information.

Dialog 4223 Professional/Dialog 4225 Vision76

When a return time or date is requested:

Absence Information

0915 Enter the date (MMDD) or time (HHMM) of your return.

(Example shows “Back on September 15”).

Note: The order in which the date is stated is system dependent.

Enter Press (see display).

NoDiversion Press (see display).

The display shows the selected absence reason, the time or date of
return, and diversion information.

Note: You can also use the following procedure to order:
dial

* 2 3 *, enter the absence code (0-9), enter time or

date of return (if requested), press
The absence code is system dependent. Contact your system
administrator regarding the available absence codes.

Cancel

Note: You can also use the following procedure to cancel:
dial

# 2 3 # and press the Clear key.

# and press the Clear key.

77Dialog 4223 Professional/Dialog 4225 Vision

Absence Information

Order for another extension

*230* Dial.

z* Dial the extension number and press.

( 0– 9) Enter the absence code.

*0915 Press and enter the date or time of the other person's return.

#í Press.

The display on the other person's extension shows the reason for
absence and, if entered, time or date of return.

Cancel for another extension

#230* Dial.

z# Dial the extension number and press.

í Press.

Note: If the special dial tone is received, the Authorization
Code for the other extension is required. Add the code and press

# before pressing the Clear key.

Dialog 4223 Professional/Dialog 4225 Vision78

Messages

Manual Message Waiting (MMW)

If the called extension does not answer you can initiate a message
waiting indication on that extension (if this feature is allowed). If there
is a message waiting, the Message key lamp is on and you will hear a
special dial tone after lifting the handset.

Answer

Message ÕÔ Press.

Messages

Note: The function key is preprogrammed by your system
administrator.

A call is initiated to the extension that requested Message Waiting.

Checking the party that requested MMW

Dialog 4223 Professional:

Program Press (see display).

If

Program

is not shown, press

Select Press (see display).

Message Ô Press.

Note: The function key is preprogrammed by your system
administrator.

The number that requested Message Waiting is shown in the display.

Exit Press to finish the procedure (see display).

more...

until it appears.

79Dialog 4223 Professional/Dialog 4225 Vision

Messages

Dialog 4225 Vision:

Å Select Program in the top menu (see display).

Select Press to select

Message Ô Press.

The number that requested Message Waiting is shown in the display.

Exit Press to finish the procedure (see display).

Cancel MMW at your own extension

#31# Dial.

í Press.

Order MMW to another extension

In idle mode:

*31* Dial.

z Dial the extension number.

#

Press.

í

The Message Waiting key lights up on the called extension.

Programming of keys

Note: The function key is preprogrammed by your system
administrator.

(see display).

Cancel MMW to another extension

#31* Dial.

z Dial the extension number.

#

Press.

í

Dialog 4223 Professional/Dialog 4225 Vision80

Message Waiting

If assigned this feature and your phone is diverted to an interception
computer, a function key (preprogrammed by your system
administrator) will flash when there are messages stored for you in the
computer. The messages will be printed out on a printer connected to
the computer.

To print out messages

Message ÕÔ Press.

The display shows the identity of the computer and the number of
messages stored for you.

If you find that the notification of Message Waiting is intrusive or you
want to shut off the notification:

#91#* Dial.

Acknowledgement tone.

Messages

Note: The function key is preprogrammed by your system
administrator.

81Dialog 4223 Professional/Dialog 4225 Vision

Messages

Voice Mail (optional)

The Voice Mail application allows you to leave a voice message to the
caller when you are unable to answer calls, e.g. when out of office, in a
meeting, etc. The caller can then leave a message in your mailbox.
When back in your office you can enter your mailbox and listen to the
messages received.

You can choose to divert all incoming calls to your mailbox, or calls
when there is no answer, or calls when your phone is busy.

If you use the Personal Number feature, it is recommended to program
Voice Mail as the last answering position for all search profiles.

When you enter your mailbox, you will hear recorded instructions on
how to handle listening, recording, storing and deleting messages, and
how to change your security code.

Note: How to handle your mailbox, depends on the type of
Voice Mail system. The following describes the, in MD110,
integrated type. For other types, please refer to separate user
instructions. Contact your system administrator if you do not
know which type of Voice Mail system you have.

To activate and deactivate your mailbox

For all incoming calls:

See “Diversion” on page 62 (procedure with code 21). Use the number
to the Voice Mail system as the “answering position number”.

When incoming calls get no answer:

See “Diversion” on page 62 when there is no answer (procedure with
code 211).

When incoming calls get a busy tone:

See “Diversion” on page 62 when caller receives a busy tone (procedure
with code 212).

Dialog 4223 Professional/Dialog 4225 Vision82

To access your mailbox

From your office phone:

z Dial the number to the Voice Mail system.

Note: If a function key is programmed for your mailbox and
when the key lamp is on or flashing (= a new message is
received), you can also press this key. On the Dialog 4225
Vision, you can also enter the top menu

Select

(see display).

If you are asked to enter your security code:

Messages

Messages and press

z Enter your security code.

Code at delivery = your extension number.

From another phone:

z Dial the number to the Voice Mail system.

If you are asked to enter your security code (if the phone you are using
has a mailbox of its own):

# Press.

z Dial your mailbox number.

(normally your office extension number)

z Enter your security code (if required).

To access someone else´s mailbox

z Dial the number to the Voice Mail system.

If you are asked to enter your security code (if the phone you are using
has a mailbox of its own):

# Press.

z Dial the mailbox number.

(normally the office extension number of the other person)

z Enter the security code of the other person (if required).

83Dialog 4223 Professional/Dialog 4225 Vision

Messages

To handle the mailbox

Recorded information on the line tells you the number of new and
stored messages. If you have too many messages stored, you will first
be asked to delete saved messages.

Recorded instructions ask you to press different digits in order to listen
to callers’ messages, record your own greetings, change your password
or exit your mailbox, etc.

The following diagram gives an overview of the mailbox system and
the digits to be used.

Dialog 4223 Professional/Dialog 4225 Vision84

Group features

Group features

Group Call-pick-up

People working in a team can have their phones programmed by their
system administrator to form Call Pick-up groups.

In a Call Pick-up group, any member can answer any individual call to
group members.

GrpPickUp Press to answer (see display).

If

GrpPickUp

is not shown, press

Notes:

You can also press

One Call Pick-up group can serve as an alternative to another
group. Calls to the alternative group can only be answered
when there are no calls to your own group.

Finland and Sweden, press

Common Bell Group

Calls are signalled on a common bell.

GrpPickUp Press to answer (see display).

If

GrpPickUp

is not shown, press

Notes:

You can also press

Finland and Sweden, press

more...

8.

more...

8.

until it appears.

0

until it appears.

0

85Dialog 4223 Professional/Dialog 4225 Vision

Group features

Group Hunting

An internal Group Hunting number is a common directory number for a
group of extensions. Calls to the group will be indicated at a free
extension in the group.

When you leave the group temporarily, you make your phone
unavailable for incoming calls.

To leave the group temporarily

*21*z Dial and enter your own extension number.

#í Press.

To re-enter the group

#21# Dial.

í Press.

Note: U.K., dial

Note: U.K., dial

* 2 * No.

# 2 #

Dialog 4223 Professional/Dialog 4225 Vision86

If you are authorized you can divert all calls to your group, to another
extension or group:

*24* Dial.

z* Dial the number of the group to be diverted and press.

z Dial the extension number of the new anwering position.

Group features

#

Press.

í

To cancel the Diversion:

#24* Dial.

z Dial the number of the group that has been diverted.

#

Press.

í

87Dialog 4223 Professional/Dialog 4225 Vision

Group features

Group Do Not Disturb

If your extension is defined as a master extension (preprogrammed by
your system administrator), you can mark a group of extensions as
Group Do Not Disturb. The group can be bypassed by you.

To order:

*25*z Dial and enter the group number.

Note: Germany and South Africa, dial

# Press.

Special dial tone.

í Press.

To cancel:

#25*z Dial and enter the group number.

Note: Germany and South Africa, dial

#í Press.

To bypass:

*60*z Dial and enter the extension number.

# Press.

The call is made to the specified extension in the group.

* 2 8 * No.

# 2 8 * No.

Dialog 4223 Professional/Dialog 4225 Vision88

Other Useful features

Other Useful features

Account Code

This feature is used to charge a call to an account number or to prevent
unauthorised calls from your phone. The Account Code can have 1 to
15 digits.

Account Press (see display).

If

Account

is not shown, press

more...

until it appears.

z Enter Dial the Account Code and press (see display).

Dial tone.

Note: You can also use the following procedure:
dial

* 6 1 * (Finland and Norway, * 7 1 *), enter

the Account Code and press

#.

z Dial the digit or digits to get an external line and the external

number.

Ongoing external call

When used to charge a call it is also possible to connect an ongoing
external call to an Account Code. During the call:

Line

ÕÔ Press the ongoing call Line key to put the call on hold.

Account Press (see display).

If

Account

is not shown, press

more...

until it appears.

z Enter Dial the Account Code and press (see display).

Dial tone.

Note: You can also use the following procedure:
dial

* 6 1 * (Finland and Norway, * 7 1 *), enter

the Account Code and press

Line

ÖÔ Press the flashing Line key for the call put on hold.

#.

89Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

Immediate Speech Connection

You automatically answer a call without lifting the handset or pressing
any keys. The feature can be permanently active or activated by use of a
function key (preprogrammed by your system administrator).

Permanently active

Program the ringing option with “Immediate Speech Connection with
one ring signal”, option 6, on the Line key. See section “Programming

of ring signals” on page 102.

Activated on a function key

Automatic answer Ô Press to order or cancel.

Note: The function key is preprogrammed by your system
administrator.

The incoming call is signalled with one ring signal. When the key lamp
is on you can use this feature.

Dialog 4223 Professional/Dialog 4225 Vision90

General Deactivation

The following features can be simultaneously cancelled:

• Callback (all Callbacks are cancelled).

• Diversion/Internal and External Follow-me.

• Manual Message Waiting/Message Diversion.

• Do Not Disturb.

Order

#001# Dial.

í Press.

Night Service

When the exchange is in Night Service mode, all your incoming calls to
the operator are transferred to a selected extension or group of
extensions. The exchange has three different Night Service modes:

Other Useful features

Common Night Service

All incoming calls to the operator are transferred to one specific
extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one specific
extension. Answer the call in the normal way.

Universal Night Service

All incoming calls to the operator are transferred to a universal
signalling device, e.g. the common bell. Answer the call as descibed in
section “Common Bell Group” on page 85.

91Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

Hot Line

This feature is programmed by your system administrator.

Delayed Hot Line

When the handset of the delayed Hot Line phone is lifted or when the
Line key is pressed, a timer is started. If no digit is pressed before time
out, a call is automatically generated to a specific extension or external
line. If a digit is pressed before time out the phone works as an ordinary
phone.

Direct Hot Line

The same feature as described above, but without a delay. Only Hot
Line calls can be placed from this line. To be used e.g. as alarm phone,
door phone etc.

Emergency mode

In the event of an emergency the operator can set the exchange into
Emergency mode, during which only preprogrammed extensions are
permitted to make calls. If your extension is not assigned with this
category and you try to make a call, you will not receive a dial tone.

Dialog 4223 Professional/Dialog 4225 Vision92

Additional Directory Number

You can be assigned (preprogrammed by your system administrator)
one or more Additional Directory Numbers (lines) on free function
keys.

To answer, make calls and use features on the additional directory lines,
use the same procedure as for the Triple Access Line, unless you have
other instructions. However, you have to press the additional Line key
after lifting the handset.

Example:

To make a call on an additional directory line:

u Lift the handset.

Additional line Ô Press.

z Dial the extension number.

Other Useful features

Note: The function key is preprogrammed by your system
administrator.

93Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

Multiple Represented Directory Number

Your extension number can be programmed on a dedicated key on other
system telephones, i.e. your number is “represented” on these phones.
Other extension numbers can of course also be “represented” on your
phone.

Note: This feature has to be programmed by your system
administrator.

Incoming calls

Incoming calls can be answered (indicated with a flashing key lamp,
calling party information and/or ring signal) on all phones where the
number is represented.

Outgoing calls

The dedicated key can be used to call the programmed extension. How
outgoing calls are handled depends on the programming of the phone,
please contact your system administrator regarding this.

Malicious Call Tracing

If you are disturbed by bothersome or malicious external incoming
calls, you can request number tracing from the network provider.

You can invoke tracing during or after an ongoing conversation. The
external line can be held for a limited period of time.

Order

During an ongoing conversation:

TraceMalC Press (see display).

If

TraceMalC

is not shown, press

Note: You can also press Mal. Call Tracing (The function key is
preprogrammed by your system administrator).

The system acknowledges with different tones whether the tracing
request was accepted or rejected.

more...

until it appears.

Dialog 4223 Professional/Dialog 4225 Vision94

Other Useful features

DISA = Direct Inward System Access

If you are assigned to use this feature and you are working externally,
you can call your office and get access to an external line in order to
make business calls. The business call will be charged your office
extension number or an account number. You will be charged just for
the call to the office.

The external phone must be of push button type provided with pound
key (

#) and star key (*) or a mobile phone adapted for dial tone

pulses (DTMF).
After a completed DISA call you must hang up before a new DISA call

can be made.
There are different procedures depending on the type of Authorization

Code, or when an Account Code is used.

With common Authorization Code

z Call the DISA feature at your office.

Dial tone.

*72* Dial.

z# Dial the Authorization Code and press.

Dial tone.

z Dial the external number.

With individual Authorization Code

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Dial the Authorization Code and press.
z# Dial your own extension number and press.

Dial tone.

z Dial the external number.

95Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

Call list

With this feature, calls to and from your phone will be logged. By use of
the display menu keys below the display, you can browse the Call list,
make calls to numbers in the list and delete numbers from the list.

You can choose to browse in the complete list of all calls, or in specific
lists of unanswered, outgoing and incoming calls. When new
unanswered calls have been stored in the list,

n Missed

is shown in the display (n = number of missed calls).

Your phone must be idle and unlocked to be able to browse the Call list.

To access the Call list

Dialog 4223 Professional:

CallList Press (see display).

Down or Up Press to frame the requested list (see display).

Select Press (see display),

The desired list is displayed, see section “Call list options” on page 97.

or use the shortcut directly to the unanswered calls list,

n Missed press (see display).

n = Number of missed calls.

Dialog 4225 Vision:

Å Select CallList in the top menu (see display).

Down or Up Press to frame the requested list (see display).

Select Press (see display),

n Missed press (see display).

The desired list is displayed, see section “Call list options” on page 97.

or use the shortcut directly to the unanswered calls list,

n = Number of missed calls.

Dialog 4223 Professional/Dialog 4225 Vision96

Other Useful features

Smith Bob 3333 12:24 23 Aug 2008
Nelson Lord 5555 11:33 23 Aug 2008

Call Up Down more...

Program PhoneSet CallList PhoneBook Messages

Smith Bob 3333 12:24 23 Aug 2008
Nelson Lord 5555 11:33 23 Aug 2008
0012115171 15:11 22 Aug 2008
Carter Jim 4444 14:06 21 Aug 2008

Call Up Down more...

Call list options

Call Press to call the framed phone number (see display).

Down or Up Press to frame a phone number in the list (see display).

more... Press to show more options (see display).

Delete Press to delete the framed call (see display).

Return Press to return to the previous menu key options

(see display).

Example of the complete Call list:

The content of the Call list is (from left to right):

– Type of call symbol. See explanation below.

– Name of the calling/called person, e.g. “

– Phone number of the calling/called person, e.g. “

– Time of the call, e.g. “

10:48“.

– Date of the call.
– Bar indicator. Indicates the shown part of the total list, and

where that part is positioned in the total list.

With the following call symbols displayed:

J Gilmour“.

5467“.

Missed call.

Indicates a missed but checked incoming call.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

97Dialog 4223 Professional/Dialog 4225 Vision

Settings

Settings

Programming of function keys

Frequently used features and phone numbers can be programmed on the
function keys for easy access. When you want to use the feature, just
press the key. Certain features must be preprogrammed by your system
administrator. Both phone numbers and feature codes can be
programmed on a function key.

Enter programming mode

Dialog 4223 Professional:

Program Press (see display).

If

Program

is not shown, press

more...

until it appears.

Select Press (see display).

Continue with “Program or change a feature”.

Dialog 4225 Vision:

Å Select Program in the top menu (see display).

Select Press to select

Continue with “Program or change a feature”.

Programming of keys

Dialog 4223 Professional/Dialog 4225 Vision98

(see display).

Program or change a feature

Ô Press the key to program or change.

Notes:

If the key is already programmed, the number or feature will be
displayed. If you do not want to change the programmed
feature, press

To erase a programmed feature, press the Clear key, and press

Exit

to leave the menu.

Exit

to leave the menu without saving the changes.

Settings

z Enter phone number or a feature code according to the list in section

“Features and required data”.

Notes:

If a wrong number is entered, press the Clear key to erase it, and
then enter the number again.

You can continue programming another function key (repeat
from “Press the key to program or change”).

ÕÔ Press the function key again.

Exit Press to finish programming (see display).

Remove the transparent cover and write the feature name or phone
number beside the key.

Note: Use the DCM (Designation Card Manager) to make and
print your own designation cards. DCM is included on the
Enterprise Telephone Toolbox CD or it can be downloaded
from:

http://www.aastra.com

For more information, please contact your Aastra Certified
Sales Partner.

99Dialog 4223 Professional/Dialog 4225 Vision

Settings

Features and required data

Feature To be entered on the function key

Dial by a function key

Call pick up:

Group 8 4 6
Individual No. + 8 No. + 4 No. + 6
Call Waiting 5664

Conference 3

Intrusion on busy
extension

Last External Number
Redial

Hold, common 846

Personal Number
(list no.)

Extension number or procedure

Most
common

Finland France Sweden

488

*** **0 **0

1–5)

(

Feature code

Dialog 4223 Professional/Dialog 4225 Vision100