3Com Corporation reserves the right to revise this documentation and to make changes in content from time
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3Com Corporation provides this documentation without warranty, term, or condition of any kind, either
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If there is any software on removable media described in this documentation, it is furnished under a license
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removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy,
please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
as a “commercial item” as defined in FAR
provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights
only as provided in DFAR 252.227-7015 (Nov
You agree not to remove or deface any portion of any legend provided on any licensed program or
documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not
be registered in other countries.
3Com and the 3Com logo are registered trademarks of 3Com Corporation.
Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows
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IEEE and 802 are registered trademarks of the Institute of Electrical and Electronics Engineers, Inc.
All other company and product names may be trademarks of the respective companies with which they are
associated.
2.101(a) and as such is provided with only such rights as are
1995) or FAR 52.227-14 (June 1987), whichever is applicable.
ENVIRONMENTAL STATEMENT
It is the policy of 3Com Corporation to be environmentally friendly in all operations. To uphold our policy, we
are committed to:
Establishing environmental performance standards that comply with national legislation and regulations.
Conserving energy, materials and natural resources in all operations.
Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental
standards. Maximizing the recyclable and reusable content of all products.
Ensuring that all products can be recycled, reused and disposed of safely.
Ensuring that all products are labelled according to recognized environmental standards.
Improving our environmental record on a continual basis.
End of Life Statement
3Com processes allow for the recovery, reclamation and safe disposal of all end-of-life electronic components.
Regulated Materials Statement
3Com products do not contain any hazardous or ozone-depleting material.
Environmental Statement about the Documentation
The documentation for this product is printed on paper that comes from sustainable, managed forests; it is
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the inks are vegetable-based with a low heavy-metal content.
ABOUT THIS GUIDE
This guide provides information about the Web user interface for the
3Com® OfficeConnect Managed Fast Ethernet PoE Switch. The Web interface is a network management system that allows you to configure,
monitor, and troubleshoot your switch from a remote web browser. The
Web interface web pages are easy-to-use and easy-to-navigate.
User Guide
Overview
This section provides an overview to the User Guide. The User Guide
provides the following sections:
■ Getting Started — Provides introductory information about the
OfficeConnect Managed Fast Ethernet PoE Switch and how it can be
used in your network. It covers summaries of hardware and software
features.
■ Using the 3Com Web Interface — Provides information for using
the Web interface including adding, editing, and deleting device
configuration information.
■ Viewing Basic Settings — provides information for viewing and
configuring essential information required for setting up and
maintaining device settings.
■ Managing Device Security — Provides information for configuring
both system and network security, including traffic control, ACLs, and
device access methods.
■ Managing System Information — Provides information for
configuring general system information including the user-defined
system name, the user-defined system location, and the system
contact person.
■ Configuring Ports — Provides information for configuring port
settings.
4ABOUT THIS GUIDE
■ Aggregating Ports — Provides information for configuring Link
Aggregation which optimizes port usage by linking a group of ports
together to form a single LAG.
■ Configuring VLANs — Provides information for configuring VLANs.
VLANs are logical subgroups with a Local Area Network (LAN) which
combine user stations and network devices into a single virtual LAN
segment, regardless of the physical LAN segment to which they are
attached.
■ Configuring IP and MAC Address Information — Provides
information for configuring IP addresses, DHCP and ARP.
■ Configuring IGMP Snooping — Provides information for
configuring IGMP Snooping and IGMP Query.
■ Configuring Spanning Tree — Provides information for configuring
Classic and Rapid Spanning Tree.
■ Configuring SNMP — Provides information for configuring the
Simple Network Management Protocol (SNMP) which provides a
method for managing network devices.
■ Configuring Quality of Service — Provides information defining
Quality of Service, including default CoS values, queue service mode,
DSCP and CoS mapping, Trust mode, bandwidth settings, and Voice
VLAN.
■ Managing System Files — Provides information for defining file
maintenance.
■ Managing Power over Ethernet Devices — Provides information
for specifying which ports are authorized PoE service, and the service
priority.
■ Managing System Logs — Provides information for viewing system
logs, and configuring device log servers.
■ Viewing Statistics — Provides information for viewing interface and
RMON statistics.
■ Managing Device Diagnostics — Provides information for
managing device diagnostics, including port mirroring, cable testing,
and pinging remote devices.
Intended Audience5
Intended AudienceThis guide is intended for network administrators familiar with IT
concepts and terminology.
If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the
release notes.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com Web site:
■ http://www.3Com.com
ConventionsTa bl e 1 lists conventions that are used throughout this guide.
Ta bl e 1 Notice Icons
IconNotice TypeDescription
Information
note
Information that describes important features or
instructions.
Related
Documentation
Caution Information that alerts you to potential loss of data
Warning
or potential damage to an application, system, or
device.
Information that alerts you to potential personal
injury.
In addition to this guide, other documentation available for the 3Com®
OfficeConnect Managed Fast Ethernet PoE Switch include the following:
■ Safety and Regulatory Information: Provides installation, set-up, and
regulatory compliance information.
6ABOUT THIS GUIDE
CONTENTS
ABOUT THIS GUIDE
User Guide Overview ..................................................................................3
Telephone Technical Support and Repair .................................................250
Contact Us .............................................................................................251
REGULATORY NOTICES
1
GETTING STARTED
This chapter contains introductory information about the 3Com®
OfficeConnect Managed Fast Ethernet PoE Switch and how it can be
used in your network. It covers summaries of hardware and software
features and also the following topics:
■ About the OfficeConnect Managed Fast Ethernet PoE Switch
■ Front Panel Detail
■ LED Status Indicators
■ System Specifications
■ Installing the Switch
■ Setting Up for Management
■ Methods of Managing a Switch
■ Switch Setup Overview
■ Using the Command Line Interface (CLI)
■ Setting Up Web Interface Management
■ Setting Up Command Line Interface Management
■ Setting Up SNMP Management V1 or V2
■ Default Users and Passwords
■ Upgrading Software using the CLI
16CHAPTER 1: GETTING STARTED
About the
OfficeConnect
Managed Fast
Ethernet PoE
Switch
The OfficeConnect Managed Fast Ethernet PoE Switch is a switching
product that delivers flexible three-speed performance (10/100/1000),
Power over Ethernet (PoE and PoE Plus) and advanced voice-optimized
features such as auto-QoS and auto-voice VLAN. This makes the switch
ideal for small enterprises seeking to build a secure converged network.
The OfficeConnect Managed Fast Ethernet PoE Switch includes the
following model:
■ OfficeConnect Managed Fast Ethernet PoE Switch (9-Port)
The OfficeConnect Managed Fast Ethernet PoE Switch features the
following advantages:
■ Eight Fast Ethernet access ports
■ One Gigabit Ethernet uplink port
■ Port security
■ Link aggregation control protocol (LACP)
■ Up to 256 VLANs
■ Access control lists (ACLs)
■ Port access control through IEEE 802.1X or local database
■ Port-based mirroring
Summary of
Hardware Features
Ta bl e 1 summarizes the hardware features supported by the
OfficeConnect Managed Fast Ethernet PoE Switch.
Ta bl e 1 Hardware Features
FeatureOfficeConnect Managed Fast Ethernet PoE Switch
AddressesUp to 8,000 supported
Auto-negotiationSupported on all ports
Forwarding ModesStore and Forward
Duplex ModesHalf and full duplex on all RJ-45 ports
Auto MDI/MDIXSupported on all RJ-45 ports. If fiber SFP transceivers
are used, Auto MDIX is not supported.
Flow ControlIn full duplex operation all ports are supported.
The Gigabit switch ports are capable of receiving, but
not sending pause frames.
Front Panel Detail17
Table 1 Hardware Features (continued)
FeatureOfficeConnect Managed Fast Ethernet PoE Switch
Traffic PrioritizationSupported (using the IEEE Std 802.ID, 1998 Edition):
Power over Ethernet and
Power over Ethernet Plus
Fast Ethernet PortsAuto-negotiating 10/100BASE-TX ports
Gigabit Ethernet short-wave (SX), and single-strand
fiber Fast Ethernet (BX) transceivers.
Front Panel DetailFigure 1 shows the front panel of the OfficeConnect Managed Fast
Ethernet PoE Switch 9-Port unit.
Figure 1 OfficeConnect Managed Fast Ethernet PoE Switch—front panel.
18CHAPTER 1: GETTING STARTED
LED Status
Indicators
The OfficeConnect Managed Fast Ethernet PoE switch provides LED
indicators on the front panel for your convenience to monitor the switch.
Ta bl e
2 describes the meanings of the LEDs.
Ta bl e 2 Description on the LEDs of the OfficeConnect Managed Fast Ethernet
PoE Switch
LEDLabelStatus Description
PowerPowerGreen The switch starts normally. The LED flashes when
10/100
BASE-TX
Ethernet port
status
10/100/1000
BASE-T
Ethernet port
status
Duplex mode Duplex Yellow The port is in full duplex mode.
100/1000
Base SFP port
status
PoE statusPoE
Link/
Activity
Link/
Activity
Module
Active
Status
the system is performing power-on self test (POST)
or firmware is being upgraded.
Yellow The system has failed the POST.
OFFThe switch is powered off.
Green The port works at the rate of 100 Mbps; the LED
flashes quickly when the port is sending or receiving
data.
Yellow The port works at the rate of 10 Mbps; the LED
flashes quickly when the port is sending or receiving
data.
OFFThe port is not connected.
Green The port works at the rate of 1000 Mbps; the LED
flashes quickly when the port is sending or receiving
data.
Yellow The port works at the rate of 10/100 Mbps; the LED
flashes quickly when the port is sending or receiving
data.
OFFThe port is not connected.
OFFThe port is not connected, or is in half duplex mode.
Green An SFP module is inserted.
OFFAn SFP module is not inserted or is not recognized.
Green Delivering power. The LED flashes if a fault occurs.
OFFNot delivering power.
System Specifications19
System
Specifications
Ta bl e 3 contains the system specifications of the OfficeConnect Managed
Fast Ethernet PoE switch.
Ta bl e 3 System specifications of the OfficeConnect Managed Fast Ethernet
switch
PoE
SpecificationOfficeConnect Managed Fast Ethernet PoE Switch
Physical dimensions
(W×D×H)
Weight2.04 kg (4.50 lb)
Console portOne Console port
Fast Ethernet ports on the
front panel
Gigabit Ethernet ports on
the front panel
SFP ports on the front
panel
AC Input voltageRated voltage range: 100–240 VAC, 50/60 Hz
Power consumption
(full load)
Operating temperature0 to 40 °C (32 to 113 °F)
Relative humidity0 to 95% noncondensing
440×265×43.6 mm (17.3x10.4x1.7 in.)
8 × 10/100 Mbps Ethernet ports
One 10/100/1000 Mbps Ethernet port
(shared with the SFP port)
One 100/1000 Mbps SFP port
(shared with the Gigabit Ethernet RJ-45 port)
200.3 BTU/hr (88 Watts)
Approved SFP
Transceivers
Additional specifications can be found in Appendix B “Device
Specifications and Features”.
The following list of approved SFP transceivers is correct at the time of
publication.
■ 3CSFP91 SFP (1000BASE-SX)
■ 3CSFP92 SFP (1000BASE-LX)
■ 3CSFP85 and 3CSFP86 SFP (100BASE-BX)
To access the latest list of approved SFP transceivers for the switch on the
3Com Corporation World Wide Web site, enter this URL into your
Internet browser:
http://www.3com.com
20CHAPTER 1: GETTING STARTED
Installing the
Switch
This section contains information that you need to install and set up your
3Com switch.
WARNING:Safety Information. Before you install or remove any
components from the switch or carry out any maintenance procedures,
you must read the 3Com Switch Family Safety and Regulatory Information document enclosed.
AVERTISSEMENT:Consignes de securite. Avant d'installer ou d'enlever
tout composant de switch ou d'entamer une procedure de maintenance,
lisez les informations relatives a la securite qui se trouvent dans 3Com Switch Family Safety and Regulatory Information.
VORSICHT:Sicherheitsinformationen. Bevor Sie Komponenten aus
dem switch entfernen oder den switch hinzufugen oder
Instandhaltungsarbeiten verrichten, lesen Sie die 3Com Switch Family Safety and Regulatory Information.
ADVERTENCIA:Informacion de seguridad. Antes de instalar o extraer
cualquier componente del switch o de realizar tareas de mantenimiento,
debe leer la informacion de seguridad facilitada en el 3Com Switch Family Safety and Regulatory Information.
AVVERTENZA:Informazioni di sicurezza. Prima di installare o
rimuovere qualsiasi componente dal switch o di eseguire qualsiasi
procedura di manutenzione, leggere le informazioni di sicurezza riportate
3Com Switch Family Safety and Regulatory Information.
OSTRZEŻENIE: Informacje o zabezpieczeniach. Przed instalacją
lub usunięciem jakichkolwiek elementów z product lub
przeprowadzeniem prac konserwacyjnych należy zapoznać się z
informacjami o bezpieczeństwie zawartymi w 3Com Switch Family Safety and Regulatory Information.
CAUTION Opening the switch or tampering with the warranty sticker
can void your warranty.
Setting Up for Management21
Setting Up for
Management
To make full use of the features offered by your switch, and to change
and monitor the way it works, you have to access the management
software that resides on the switch. This is known as managing the
switch. Managing the switch can help you to improve the efficiency of
the switch and therefore the overall performance of your network.
This section explains the initial set up of the switch and the different
methods of accessing the management software to manage a switch. It
covers the following topics:
■ Methods of Managing a Switch
■ Switch Setup Overview
■ Using the Command Line Interface (CLI)
■ Manually set the IP Address using the Console Port
■ Viewing IP Information using the Console Port
■ Setting Up Web Interface Management
■ Setting Up Command Line Interface Management
■ Setting Up SNMP Management V1 or V2
■ Default Users and Passwords
Methods of
Managing a Switch
To manage your switch you can use one of the following methods:
■ Web Interface Management
■ Command Line Interface Management
■ SNMP Management
You can use the Command Line Interface through the Console port for
complete access to all operations of the switch including setting and
viewing the IP address, configuring user accounts, upgrading switch
firmware, and more. Refer to the 3Com CLI Reference Guide.
22CHAPTER 1: GETTING STARTED
Web Interface
Management
Command Line
Interface
Management
Each switch has an internal set of web pages that allow you to manage
the switch using a Web browser remotely over an IP network (see
Figure 2).
Figure 2 Web Interface Management over the Network
Refer to “Setting Up Web Interface Management” on page 30.
Each switch has a command line interface (CLI) that allows you to
manage the switch from a workstation, either locally via a console port
connection (see
Figure 3 CLI management via the console port
Figure 3), or remotely over the network (see Figure 4).
Figure 4 CLI management over the network
Switch
Refer to “Setting Up Command Line Interface Management” on
page 31.
Switch Setup Overview23
SNMP Management You can manage a switch using any network management workstation
running the Simple Network Management Protocol (SNMP) as shown in
Figure 5. For example, you can use the 3Com Network Director software,
available from the 3Com web site.
Figure 5 SNMP Management over the Network
Refer to “Setting Up SNMP Management V1 or V2” on page 32.
Switch Setup
Overview
This section gives an overview of what you need to do to get your switch
set up and ready for management when it is in its default state. The
whole setup process is summarized in
Figure 6. Detailed procedural steps
are contained in the sections that follow. In brief, you need to:
■ Configure IP information manually for your switch or view the
automatically configured IP information
■ Prepare for your chosen method of management
24CHAPTER 1: GETTING STARTED
Figure 6 Initial Switch Setup and Management Flow Diagram
Power Up the Switch.
Plug and Play Setup
Connect to the
console port and use
the Command Line
Initial IP Information Setup
Yes
IP Information is autom atically
configured using D HCP
See page 25
Yes
How do you want to con nect to the switch?
Connect to a front panel
port and use the Web
Interface.
See page 26
Command Line Interfa ce
Interface.
See page 30
How do you want to ma nage your switch? See pa ge 21
Is a DHCP server present?
Do you want to manually
configure the IP inform ation?
Refer to the label on
the rear of the switch
which details the
default IP address.
SNMP
See page 32
No
The switch uses its default IP
information
See page 25
No
How do you want to view the automatically
configured IP inform ation?
Connect to the
console port and use
the Command Line
Interface.
See page 28
Web Interface
Feature Management
Connect using the
console port.
See page 26
Connect over the
network.
See page 31
CAUTION To protect your switch from unauthorized access, you must
change the default password as soon as possible, even if you do not
intend to actively manage your switch. For more information on default
users and changing default passwords, see
“Default Users and
Passwords” on page 33.
Switch Setup Overview25
IP ConfigurationThe switch’s IP configuration is determined automatically using DHCP, or
manually using values you assign.
Automatic IP Configuration using DHCP
By default the switch tries to configure its IP Information without
requesting user intervention. It tries to obtain an IP address from a DHCP
server on the network.
Default IP Address If no DHCP server is detected, the switch will use
its default IP information. The default IP address is 169.254.x.y, where x
and y are the last two bytes of its MAC address.
Note: The switch’s default IP address is listed on a label located on the
bottom and top of the switch.
If you use automatic IP configuration it is important that the IP address of
the switch is static, otherwise the DHCP server can change the switch’s IP
addresses and it will be difficult to manage. Most DHCP servers allow
static IP addresses to be configured so that you know what IP address will
be allocated to the switch. Refer to the documentation that accompanies
your DHCP server.
You should use the Automatic IP configuration method if:
■ your network uses DHCP to allocate IP information, or
■ flexibility is needed. If the switch is deployed onto a different subnet, it
will automatically reconfigure itself with an appropriate IP address,
instead of you having to manually reconfigure the switch.
If you use the automatic IP configuration method, you need to discover
the automatically allocated IP information before you can begin
management. Work through the
“Viewing IP Information using the
Console Port” on page 28.
Manual IP Configuration
When you configure the IP information manually, the switch remembers
the information that you enter until you change it again.
You should use the Manual IP configuration method if:
■ You do not have a DHCP server on your network, or
■ You want to remove the risk of the IP address ever changing, or
26CHAPTER 1: GETTING STARTED
■ Your DHCP server does not allow you to allocate static IP addresses.
For most installations, 3Com recommends that you configure the switch
IP information manually. This makes management simpler and more
reliable as it is not dependent on a DHCP server, and eliminates the risk of
the IP address changing.
To manually enter IP information for your switch, work through the
“Manually set the IP Address using the Console Port” on page 27.
(Static IP addresses are necessary to ensure that the switch is always
allocated the same IP information.)
Using the
Command Line
Interface (CLI)
Connecting to the
Console Port
You can access the switch through the Console port to manually set the
IP address, or to view the IP address that was assigned automatically (for
example, by a DHCP server).
For more information about the CLI, refer to the 3Com CLI Reference
Guide.
This section describes how to connect to your switch through the
Console port.
Prerequisites
■ A workstation with terminal emulation software installed, such as
Microsoft Hyperterminal. This software allows you to communicate
with the switch using the console port directly.
■ Documentation supplied with the terminal emulation software.
■ The console cable (RJ-45 to DB-9) supplied with your switch.
You can find pin-out diagrams for the cable in Appendix C on page 235.
Using the Command Line Interface (CLI)27
Connecting the Workstation to the Switch
1 Connect the workstation to the console port using the console cable as
shown in
Figure 7 Connecting a Workstation to the switch using the Console Port
Figure 7.
To connect the cable:
a Attach the cable’s RJ-45 connector to the Console port of the switch.
b Attach the other end of the cable to the workstation.
2 Open your terminal emulation software and configure the COM port
settings to which you have connected the cable. The settings must be set
to match the default settings for the switch, which are:
■ 38,400 baud (bits per second)
Manually set the IP
Address using the
Console Port
■ 8 data bits
■ no parity
■ 1 stop bit
■ no hardware flow control
Refer to the documentation that accompanies the terminal emulation
software for more information.
3 Power up the switch. The Power on Self Test (POST) will be performed.
The OfficeConnect Managed Fast Ethernet PoE Switch takes
approximately two minutes to boot.
You are now ready to manually set up the switch with IP information
using the command line interface.
■ You need to have the following information:
■IP address
■subnet mask
■default gateway
28CHAPTER 1: GETTING STARTED
1 Connect to the switch Console port as described in “Connecting to the
Console Port” page 26.
2 The command line interface login sequence begins as soon as the switch
detects a connection to its console port. When the process completes,
the Login prompt displays.
3 At the login prompt, enter admin as your user name and press Return.
The Password prompt displays.
4 Press Return. If you have logged on correctly, the Console# prompt
should be displayed.
5 Enter the following commands to enter configuration mode, specify the
VLAN to which the IP address will be assigned, and then enter the IP
address and subnet mask for the switch as follows:
(Note: xxx.xxx.xxx.xxx is the IP address and mmm.mmm.mmm.mmm is
the subnet mask of the switch.)
mmm.mmm.mmm.mmm
Viewing IP
Information using
Console
6 Enter the end command to return to the Privileged Exec mode, and then
enter the quit command to terminate the CLI session.
The initial setup of your switch is now complete and the switch is ready
for you to set up your chosen management method. See
“Methods of
Managing a Switch” on page 21.
This section describes how to view the automatically allocated IP
the
Port
information using the command line interface. The automatic IP
configuration process usually completes within one minute after the
switch is connected to the network and powered up.
1 Connect to the switch Console port as described in “Connecting to the
Console Port” page 26.
The automatic IP configuration process usually completes within one
minute.
2 The command line interface login sequence begins as soon as the switch
detects a connection to its console port.
3 At the login prompt, enter admin as your user name and press Return.
Using the Command Line Interface (CLI)29
4 At the password prompt, press Return.If you have logged on correctly,
the Console# prompt is displayed.
5 Enter show ip interface to view a summary of the allocated IP address.
The following is an example of the displayed information.
Console#show ip interface
IP Address and Netmask: 169.254.99.51 255.255.0.0 on VLAN 1,
Address Mode: DHCP
Console#
The initial set up of your switch is now complete and the switch is ready
for you to set up your chosen management method. See
“Methods of
Managing a Switch” on page 21.
For more information about the CLI, refer to the 3Com CLI Reference
Guide.
If you do not intend to use the command line interface using the console
port to manage the switch, you can log out, disconnect the serial cable
and close the terminal emulator software.
30CHAPTER 1: GETTING STARTED
Setting Up Web
Interface
Management
This section describes how you can set up web interface management
over the network.
Prerequisites
■ Ensure you have already set up the switch with IP information as
described in
■ Ensure that the switch is connected to the network using a Category 5
“Methods of Managing a Switch” on page 21.
twisted pair Ethernet cable with RJ-45 connectors.
■ A suitable Web browser.
Choosing a Browser
To display the web interface correctly, use one of the following Web
browser and platform combinations:
Ta bl e 4 Supported Web Browsers and Platforms
Platform
Browser
Internet Explorer 5.5 and above YesYesYes
Firefox 6 and aboveYesYesYes
Netscape 6.2 and aboveYesYesYes
Windows 2000 Windows XPWindows Vista
For the browser to operate the web interface correctly, JavaScript and
Cascading Style Sheets must be enabled on your browser. These features
are enabled on a browser by default. You will only need to enable them if
you have changed your browser settings.
The switch’s Web interface supports both secure (HTTPS) and non-secure
(HTTP) connections.
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