3COM EISA 10-100BASE-T User Manual

AST ETHERLINK

ARALLEL TASKING

EISA 10/100BASE-T N

ETWORK

SER

A member of the 3Com Fast EtherLink family of adapters

UIDE

DAPTER

Part No. 09-0654-001 Published October 1995

3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145

© 3Com Corporation, 1995. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notiﬁcation of such revision or change.

3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

UNITED STATES GOVERNMENT LEGENDS:

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following restricted rights:

For units of the Department of Defense:

Restricted Rights Legend:

as set forth in subparagraph (c) (1) (ii) for restricted Rights in Technical Data and Computer Software clause at 48 C.F.R. 52.227-7013. 3Com Corporation, 5400 Bayfront Plaza, Santa Clara, California 95052-8145.

For civilian agencies:

Restricted Rights Legend: Use, reproduction or disclosure is subject to restrictions set forth in

subparagraph (a) through (d) of the Commercial Computer Software - Restricted Rights Clause at 48 C.F.R. 52.227-19 and the limitations set forth in 3Com Corporation’s standard commercial agreement for the software. Unpublished rights reserved under the copyright laws of the United States.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory ﬁle named LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com, EtherDisk, EtherLink, EtherLink II, Parallel Tasking, SmartAgent, SoftHub, and Transcend are registered trademarks of 3Com Corporation. 3TECH and AutoLink are trademarks of 3Com Corporation. 3ComFacts is a service mark of 3Com Corporation. 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation. IBM and OS/2 are trademarks of International Business Machines Corporation. CompuServe is a trademark of CompuServe, Inc. UNIX is a trademark of UNIX Systems Laboratories. NetWare and Novell are trademarks of Novell, Inc. Other brand and product names may be registered trademarks or trademarks of their respective holders.

Other brand and product names may be registered trademarks or trademarks of their respective holders.

Guide revised by John Jeter. Edited by Nancy Kurahashi. Technical illustration by Tim Buckreus. Production by Becky Whitmer.

Use, duplication or disclosure by the Government is subject to restrictions

IFETIME

3Com’s EtherLinkâ, TokenLinkâ III 16/4, Fast EtherLink, FDDILink have a Lifetime Warranty.

To ensure the very best 3Com service and support, take the time to complete the product registration card.

Any defective 3Com adapter will be repaired or replaced, at 3Com’s option, for as long as the adapter resides in its original IBM Personal System/2 software is covered by the standard 90-day limited software warranty).

ARRANTY

, and 3Com Impactä ISDN ISA adapters

Personal Computer,

, or compatible computer (driver

Customers in the countries shown below should send the completed registration card to the appropriate address. Customers in other non-U.S. locations should send the registration card to the U.S. address on the front of the card.

■

Asia

3Com Asia Ltd., Marketing Department Room 2506-07, 25/F., Citibank Tower Citibank Plaza, Central Hong Kong

Australia, New Zealand

■

3Com Australia, Marketing Department 99 Walker Street Level 7 North Sydney New South Wales 2060 Australia

■

Belgium, Netherlands, Luxembourg

3Com Benelux B.V., Marketing Department Nevelgaarde 8-9 3436 ZZ Nieuwegein Netherlands

Italy, Greece, Spain, Portugal, Malta

■

3Com Mediterraneo Srl, Marketing Department Via Michelangelo Buonarroti, 1 20093 Cologno Monzese MI Italy

Japan

■

3Com Japan, Marketing Department Shinjuku Sumitomo Building 23F 2-6-1 Nishi Shinjuku, Shinjuku-ku Tokyo 163-02 Japan

■

Sweden, Finland, Norway, Denmark

3Com Nordic, Marketing Department Torshamsgatan 39 Box 1110 164 22 KISTA Sweden

■

France, Israel

3Com France, Marketing Department Immeuble McKinley BP 965 1, Avenue de l’Atlantique 91976 Les Ulis Courtaboeuf Cedex France

■

Germany, Austria, Switzerland

3Com GmbH, Marketing Department Gustav-Heinemann-Ring 123 D-81739 Muenchen Munich West Germany

■

United Kingdom, Eire

3Com UK Ltd., Marketing Department Pacific House Third Avenue Globe Park Marlow-on-Thames Buckinghamshire, SL7 1YL England

ONTENTS

BOUT THIS GUIDE

Introduction 1 How to Use This Guide 1 Conventions 2

NTRODUCTION

Adapter Features 1-1

NSTALLING THE HARDWARE

Inspecting the Adapter 2-2 Installing the Boot PROM 2-2 Inserting the Fast EtherLink EISA Adapter 2-2

Conﬁrming Adapter Installation 2-4 Connecting to the Network 2-5 Auto Select Media Type 2-7

ONFIGURING THE ADAPTER

EtherDisk

Conﬁguring the Adapter 3-2

Software Option Settings 3-4

Diskette 3-2

Using a NOS Other Than Windows 95 3-2

Using Windows 95 3-3

Media Type 3-5

Network Driver Optimization 3-5

Full Duplex 3-5

Changing the Settings 3-6

OADING NETWORK DRIVERS

Locating the Network Drivers 4-2 Accessing DOS 4-2 Loading NetWare ODI Drivers 4-3

One EISA Adapter in a Client 4-3

AutoLink Requirements 4-4 AutoLink Installation 4-4

Multiple EISA Adapters in a Client 4-7

Finding the Adapter’s Slot Number 4-9

One EISA Adapter in a Server 4-10

NetWare Driver Installation 4-10

Multiple EISA Adapters in a Server 4-11

Finding the Adapter’s Port Address for Multiple

Adapters 4-12

NetWare Driver Installation 4-13 Loading Windows 95 Drivers 4-14 Loading Non-NetWare Drivers 4-14

NDIS Drivers 4-15

Additional Drivers 4-16 Transcend PC Link SmartAgent Driver Agents 4-16 Desktop Management Interface 4-16

ERFORMING TROUBLESHOOTING AND

IAGNOSTIC TESTS

Diagnostic Tests Overview 5-2

Before Running the Tests 5-2

Types of Tests 5-3 Starting the Diagnostic Program 5-3

Command Line Access 5-4

Running the Group 1 Tests 5-4

Running the Group 3 Test 5-5

Setting Up an Echo Server 5-6

Starting the Group 3 Test 5-7 Getting Help If a Test Fails 5-8 Changing the Test Setup 5-9 Miscellaneous Checks 5-10 LEDs 5-11

PECIFICATIONS

Adapter Card Speciﬁcations A-1 RJ-45 Connector Pin Assignments A-2 Cabling Requirements A-2

ECHNICAL SUPPORT

On-line Technical Services B-1

3Com Bulletin Board Service B-1

Access by Modem B-1 World Wide Web Site B-2 ThreeComForum on CompuServe B-2 3ComFacts Automated Fax Service B-2

Support from Your Network Supplier B-3 Returning Products for Repair B-4

LOSSARY

NDEX

IMITED WARRANTY

FCC C

LASS

CISPR B C

OTICE

CE N

ERTIFICATION STATEMENT

B C

OMPLIANCE

IGURES

1-1

Procedure Overview 1-2

2-1

Hardware Installation Overview 2-1

2-2

Computer with PCI and EISA Slots 2-3

2-3

Connecting Twisted-Pair Cable 2-5

3-1

Adapter Conﬁguration Overview 3-1

3-2

Auto Installation Screen 3-7

3-3

Main Menu 3-7

3-4

Multiple Adapter Option Conﬁguration 3-9

3-5

Changing Adapter Options 3-9

4-1

Overview of Loading Network Drivers 4-1

4-2

Auto Installation Information Screen 4-6

4-3

Main Menu 4-6

5-1

Troubleshooting Overview 5-1

5-2

Fast EtherLink Adapter Backplate 5-11

A-1

RJ-45 Connector Pin Assignments A-2

ABLES

Text Conventions 2

Notice Icons 2

3-1

Software Conﬁguration Options 3-5

4-1

Accessing DOS from Other Operating Systems 4-3

5-1

Non-Bus Master Adapter and Diagnostic Program Names 5-7

5-2

Fast EtherLink EISA Adapter LEDs 5-11

BOUT THIS

Introduction

This guide describes how to install and conﬁgure the

Fast EtherLinkâ Parallel Taskingâ EISA 10/100BASE-T

3Com adapter. This adapter is referred to in this guide as the Fast EtherLink EISA adapter. Also included in the guide is information about troubleshooting and using the diagnostic tests if an adapter malfunction occurs.

How to Use This Guide

The following table shows where to ﬁnd speciﬁc information in this guide.

UIDE

If you are looking for:

Instructions for installing the adapter Chapter 2

Procedures for connecting the adapter to the network Chapter 2

Instructions for configuring the adapter with the EISA configuration utility

Procedures for changing default configuration settings after initial configuration

Instructions for loading network drivers Chapter 4

Details on troubleshooting and the diagnostic tests Chapter 5

Information about technical specifications, connector pin assignments, and cabling requirements

3Com technical support information Appendix B

Turn to:

Chapter 3

Appendix A

BOUT THIS GUIDE

Conventions

The following tables list text and icon conventions that are used throughout this guide:

Table 1

Convention

Text represented as

screen display

Text represented as

commands

Keys

Table 2

Icon

Text Conventions

Notice Icons

Type Description

Information Note Information notes call attention to important features

Caution Cautions alert you to personal safety risk, system

Warning Warnings alert you to the risk of severe personal injury.

Description

This typeface

on your terminal screen, for example:

NetLogin:

This typeface is used to represent commands that you

enter, for example:

print autolink.log

When specific keys are referred to in the text, they are called out by their labels, such as “the Return key” or “the Escape key,” or they may be shown as [Return] or [Esc].

If two or more keys are to be pressed simultaneously, the keys are linked with a plus sign (+), for example:

Press [Ctrl]+[Alt]+[Del].

or instructions.

damage, or loss of data.

is used to represent displays that appear

■ When the adapter is connected to a hub that supports

INTRODUCTION

The 3Comâ Fast EtherLinkâ Parallel Tasking EISA adapter (3C597-TX) is a 32-bit adapter for use in personal computers with an Extended Industry Standard Architecture (EISA) computer bus.

In this guide the adapter is referred to as the Fast EtherLink EISA adapter. It operates whether or not bus mastering is enabled.

This adapter is a dual-speed adapter connected to an Ethernet network with a single RJ-45 connector over unshielded twisted-pair (UTP) cable. The adapter automatically senses the speed of the hub to which it is connected and switches to either 10 Mbps or 100 Mbps.

10BASE-T Ethernet (10 Mbps), it switches to a network speed of 10 Mbps.

10/100BASE-T

■ When the adapter is connected to a hub that supports

100BASE-TX Fast Ethernet (100 Mbps), it switches to a network speed of 100 Mbps.

Adapter Features

The Fast EtherLink EISA adapter provides the following features:

■ Parallel Tasking architecture with bus mastering for high

throughput and low processor utilization

■ Automatic sensing of 10 or 100 Mbps network operation

■ Automatic adapter recognition for computers running the

Windows

■ Single-slot, 32-bit half-card

95 network operating system

1-2 CHAPTER 1: INTRODUCTION

■ Automatic EISA conﬁguration without jumpers

■ Three status LEDs

■ Single shielded RJ-45 connector for use at either speed

(Category 3, 4, or 5 UTP cabling for 10BASE-T Ethernet networks, and Category 5 UTP for 100BASE-TX Fast Ethernet networks)

■ Diagnostic software and drivers on the 3C59X EtherDisk

diskette

The Fast EtherLink EISA adapter can be managed remotely with Transcend

software. Driver agents for this adapter are provided on the 3C59X EtherDisk diskette.

The procedures described in this guide are shown in Figure 1-1.

Install the adapter in an EISA slot.

PC Link SmartAgentâ network management

Use the EISA configuration utility to configure the adapter.

Install network drivers.

(NetWare or other)

Troubleshoot the adapter.

(optional)

Figure 1-1 Procedure Overview

This chapter describes how to install the Fast EtherLink EISA adapter in your computer and connect it to a network. An overview of these procedures is shown in Figure 2-1.

Inspect the adapter.

Install the boot PROM.

(optional)

INSTALLING THE HARDWARE

Insert the adapter.

Connect to the network.

Go to Chapter 3, “Configuring the Adapter.”

Figure 2-1 Hardware Installation Overview

2-2 CHAPTER 2: INSTALLING THE HARDWARE

Inspecting the Adapter

Before installing the adapter in your computer, you should visually inspect it for damage that might have occurred during shipment from the factory.

CAUTION: Each adapter is packed in an antistatic container to protect it during shipment. To avoid damaging any staticsensitive components after removal from the container, be sure to reduce any static electricity on your person. One way to do this is to touch the metal chassis of your computer. You can maintain grounding by wearing a wrist strap attached to the chassis.

1 Open the shipping container and carefully remove its contents.

The package should contain the following items:

■ 3Com Fast EtherLink Parallel Tasking EISA 10/100BASE-T

adapter

■ Fast EtherLink Parallel Tasking EISA 10/100BASE-T Network

Adapter User Guide

■ 3C59X EtherDisk diskette

2 Verify that you have received all items listed above, and

inspect each item for damage.

If you ﬁnd any omissions or damage, contact your network supplier and the carrier that delivered the package.

Installing the Boot PROM

The boot PROM is optional and can be purchased separately. If you are installing it onto the adapter, follow the instructions that accompanied the boot PROM.

Inserting the Fast EtherLink EISA Adapter

To insert the adapter into the computer, follow these steps:

1 Unplug the computer and disconnect all cables that are

connected to the main system unit.

Inserting the Fast EtherLink EISA Adapter 2-3

2 Remove all jewelry from your hands and wrists.

3 Use only insulated or nonconductive tools.

4 Remove the computer’s cover and select any of the

available EISA expansion slots.

5 Insert the adapter in the slot and secure the screw.

If you have a computer with slots other than EISA slots, be sure to install the Fast EtherLink EISA adapter only in an EISA slot. It can be a bus master or a non-bus master slot. The Fast EtherLink EISA adapter provides better performance in a bus master slot. EISA slots are longer than PCI slots and deeper than ISA slots. Figure 2-2 compares the size of the slots in a computer that has PCI and EISA slots.

The adapter backplate should be ﬂush with the computer chassis. Be sure that the connector ﬁngers of the adapter are completely seated in the slot.

EISA slot

PCI slot

Figure 2-2 Computer with PCI and EISA Slots

6 Replace the computer cover and reconnect all previously

connected cables.

If you are installing multiple Fast EtherLink EISA adapters in a computer, you must run the EISA conﬁguration program after you install each adapter. See the discussions about installing multiple EISA adapters in Chapter 4.

2-4 CHAPTER 2: INSTALLING THE HARDWARE

Conﬁrming Adapter Installation

If you are installing the 3C597 EISA adapter in a computer running Windows 95, you can conﬁrm the adapter’s installation by following these steps:

1 After starting Windows 95, double-click the My Computer icon.

2 Double-click the Control Panel icon.

3 Double-click the System icon.

The System Properties box appears, detailing your system setup.

4 Click the Device Manager tab.

A list of devices appears, arranged by type.

5 Click the Network Adapters tab.

The name of the installed 3Com adapter appears, as shown below:

3Com Fast EtherLink 10/100Mb Bus-Master EISA Ethernet Adapter

This conﬁrms the adapter’s installation.

6 Double-click the adapter’s name to display a description of

the adapter and its current status.

The next dialog box conﬁrms that the adapter is working properly.

7 Click the Cancel button to leave each dialog box and return

to the Control Panel.

For on-line help information about any of the ﬁelds in the display boxes, click the question mark (?) in the upper right corner of the box, move the question mark cursor to the ﬁeld of interest, and click again.

Connecting to the Network

This section describes how to connect 10 Mbps or 100 Mbps network cables to the Fast EtherLink EISA adapter.

You must connect the adapter to the network before loading drivers.

The backplate of the Fast EtherLink EISA adapter contains one RJ-45 connector. The adapter automatically senses and switches speed based on the type of hub to which it is connected.

For 10BASE-T Ethernet networks, the Fast EtherLink EISA adapter uses Category 3, 4, or 5 unshielded twisted-pair (UTP) cable. For 100BASE-TX Ethernet networks the Fast EtherLink EISA adapter supports Category 5 UTP cabling. Refer to Appendix A for more information on cabling.

Figure 2-3 shows the backplate of the Fast EtherLink EISA adapter with its RJ-45 connector.

Connecting to the Network 2-5

Three LEDs are located to the left of the RJ-45 connector. From left to right the LEDs are 100 Mbps, 10 Mbps, and ACT. Refer to Table 5-2 for a summary of LED functions.

ACT

100

Figure 2-3 Connecting Twisted-Pair Cable

RJ-45 connector

2-6 CHAPTER 2: INSTALLING THE HARDWARE

The Fast EtherLink EISA adapter uses an on-board transceiver with twisted-pair cable. To establish a valid 10 Mbps connection, the cable must be connected to a 10BASE-T hub. To establish a valid 100 Mbps connection, the cable must be connected to a 100BASE-TX hub. Connect the network cable as follows:

1 Make sure that the connector on your cable is wired

appropriately for standard 10BASE-T or 100BASE-TX adapter cards.

The UTP wire pairs and pin deﬁnitions for 100BASE-TX are identical to those for 10BASE-T when used with Category 5 UTP cable. The “straight-through” connection should be made from the Fast EtherLink EISA adapter through the cable and connectors to the hub. No crossover in the cable is required.

Refer to Figure A-1 for RJ-45 connector pin assignments.

2 Align the RJ-45 connector on the end of the twisted-pair

cable with the notch on the adapter’s RJ-45 port and insert it into the RJ-45 port.

The next step is to conﬁgure the adapter with the EISA conﬁguration utility and the EtherDisk diskette conﬁguration ﬁle. This is explained in Chapter 3, “Conﬁguring the Adapter.”

If you are running Windows 95, you can conﬁrm the network connection by double-clicking the Network Neighborhood icon. The presence of the Entire Network icon in the display box conﬁrms the network connection.

Auto Select Media Type

The Auto Select Media Type function is implemented by all drivers contained on the 3C59X EtherDisk diskette supplied with the 3C597-TX EISA adapter. This includes NetWare ODI drivers and NDIS 2.01 drivers. It also includes NDIS 3.0 drivers for Windows for Workgroups, Windows 95, and Windows NT The NDIS drivers function with 386 and later processors.

If you have one of these drivers installed, as soon as you connect a network cable to the system, the Auto Select Media Type function will detect the type of cable making the connection and automatically select that media type. If you change the type of network cable connected to the adapter, you must reload the driver in order for the Auto Select Media Type function to detect the cable type.

If the driver is unable to detect what type of cable is connected or whether there is any cable connected, the Auto Select Media Type function defaults to the type of connector that is stored internally in the EEPROM. The default setting for the 3C597-TX EISA adapter is 10BASE-T (twisted-pair).

Auto Select Media Type 2-7

CONFIGURING THE ADAPTER

This chapter explains how to conﬁgure the Fast EtherLink EISA adapter using the EISA conﬁguration diskette that came with your computer and the EtherDisk diskette supplied with the adapter. The conﬁguration process is shown in Figure 3-1.

Configure the adapter using the EISA configuration utility.

Copy the .CFG file from the

EtherDisk

Change software option settings.

(optional)

diskette.

Go to Chapter 4, “Loading Network Drivers.”

Figure 3-1 Adapter Conﬁguration Overview

3-2 CHAPTER 3: CONFIGURING THE ADAPTER

EtherDisk Diskette

The EtherDisk diskette supplied with the Fast EtherLink EISA adapter contains the following:

■ An adapter conﬁguration (!TCM5970.CGF) ﬁle used by the

EISA conﬁguration utility on the EISA diskette

■ The Conﬁguration and Diagnostic Program for running

diagnostics on the adapter and changing the Media Type, Network Driver Optimization, or Full Duplex settings (if desired) after initial conﬁguration

■ Adapter drivers and instructions for driver installation

Conﬁguring the Adapter

You must run the EISA conﬁguration utility program as part of the adapter conﬁguration process.

If your computer is running Windows 95, skip the next section and follow the instructions in the section “Using Windows 95.”

If you are using a network operating system (NOS) other than Windows 95, follow the instructions in the next section.

Using a NOS Other Than Windows 95

To run the EISA conﬁguration utility program, follow these steps:

1 Insert the 3C597-TX EISA adapter in an EISA slot. (Refer to

Chapter 2 for instructions.)

Make sure the adapter is ﬁrmly inserted into the slot.

2 Insert the EISA conﬁguration diskette provided with your

computer into the ﬂoppy drive.

The EISA conﬁguration diskette that came with your computer contains a utility program that automatically conﬁgures the EISA adapter.

3 Turn on the power.

Configuring the Adapter 3-3

4 Follow the on-line prompts and the instructions that

accompanied your EISA computer and then run the EISA conﬁguration utility.

The sequence of conﬁguration steps required for some EISA computers may vary from the steps explained here. Consult the EISA conﬁguration utility manual provided by the manufacturer of your computer for more details.

5 When the EISA conﬁguration utility asks for a .CFG ﬁle to

copy, remove the EISA conﬁguration diskette.

6 Insert the EtherDisk diskette and press [Enter].

The conﬁguration ﬁle !TCM5920.CFG is copied from the EtherDisk diskette.

7 When the adapter has been successfully conﬁgured, follow

the displayed instructions to save and exit the program. Then proceed to Chapter 4, “Loading Network Drivers.”

Using Windows 95

If you are running Windows 95, after installing the adapter run the EISA conﬁguration utility program by following these steps:

1 Turn on the computer.

The computer will display a message notifying you that a new hardware device (the 3Com EtherLink III EISA adapter) has been detected.

The message asks you to run the system (EISA) conﬁguration utility.

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