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UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described
herein are provided to you subject to the following:
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All other company and product names may be trademarks of the respective companies with which they
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ENVIRONMENTAL STATEMENT
It is the policy of 3Com Corporation to be environmentally friendly in all operations. To uphold our
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Inc. UNIX is a registered trademark in the United States and other countries,
2.101(a) and as such is provided with only such
1995) or FAR 52.227-14 (June
Corporation. Novell and NetWare are registered
CONTENTS
ABOUT THIS GUIDE
Before You Start 5
Conventions 6
Related Documentation 6
INTRODUCINGTHE SWITCH 4500G FAMILY
About the Switch 4500G 7
Switch 4500G 24-Port and 48-Port—Front and Rear Panel Detail 8
Switch 4500G 24-Port and 48-Port Front Panel LEDs 10
Switch 4500G PWR 24-Port and 48-Port —Front and Rear Panel Detail 13
Switch 4500G PWR 24-Port and 48-Port Front Panel LEDs 15
System Specifications of the Switch 4500G 18
INSTALLINGTHE SWITCH
Rack-Mounting the Switch 20
Mounting the Switch on a Desktop 23
The Power-up Sequence 23
Connecting a Redundant Power Supply 24
Connecting Console Cable 28
SETTING UP SWITCH MANAGEMENT
Methods of Managing a Switch 31
Setting Up Your Switch 33
Manually Configuring IP Information 36
Viewing Automatically Configured IP Information 42
Setting Up Command Line Interface Management 44
Setting Up Command Line Interface Management using SSH 45
Setting Up Web Interface Management 45
Setting Up SNMP Management V1 or V2 46
Default Users and Passwords 47
PROBLEM SOLVING
Solving Problems Indicated by LEDs 50
Solving Hardware Problems 51
Solving Communication Problems 52
Solving Fabric Formation Problems 53
PIN-OUTS
Null Modem Cable 55
PC-AT Serial Cable 55
Modem Cable 56
Ethernet Port RJ-45 Pin Assignments 56
Register Your Product to Gain Service Benefits 65
Solve Problems Online 65
Purchase Extended Warranty and Professional Services 65
Access Software Downloads 66
Contact Us 66
3COM NETWORK MANAGEMENT
3Com Network Supervisor 69
3Com Network Director 70
3Com Network Access Manager 70
3Com Enterprise Management Suite 71
Integration Kit with HP OpenView Network Node Manager 71
REDUNDANT POWER SUPPLY SAFETY INFORMATION
Important Safety Information 73
L’information de Sécurité Importante 74
Wichtige Sicherheitsinformationen 75
Información de Seguridad Importante 76
Importanti Informazioni di Sicurezza 78
Wa¿ne informacje o zabezpieczeniach 79
Regulatory Notices 81
ABOUT THIS GUIDE
Download the latest
software and
documentation for your
3Com switch
Thank you for purchasing a 3Com Switch 4500G. As part of our
commitment to bringing you the most capable and dependable
network equipment, 3Com offers free software maintenance
updates and documentation updates on our website.
To obtain the most up-to-date operating software and user
documentation for the Switch 4500G, point your web browser to:
www.3Com.com/4500G and select the “Support and
Registration” link.
Please note that you must register your 3Com switch to receive
software upgrades. To register, point your web browser to
eSupport.3Com.com.
Before You StartThe guide is intended for use by network administrators who
install and set up network equipment; consequently, it assumes a
basic working knowledge of Local Area Networks (LANs).
Release NotesThe Release Notes provide important information about the
current software release, including new features, modifications,
known problems, and instructions for upgrading your switch. You
should read the Release Notes before installing the switch in your
network.
If the information in the Release Notes differs from this guide,
follow the instructions in the Release Notes.
User documentation and release notes are available in Adobe
Acrobat Reader Portable Document Format (PDF) on the 3Com
Wide Web site at http://www.3com.com
World
6ABOUT THIS GUIDE
ConventionsTa bl e 1 lists important conventions that are used throughout this guide.
Table 1 Notice Icons
IconNotice TypeDescription
Information note Information that describes important features or
Caution Information that alerts you to potential loss of data or
Warning Information that alerts you to potential personal injury
instructions
potential damage to an application, system, or device
Related
Documentation
In addition to this guide, the Switch 4500G documentation includes the
following:
■ 3Com Switch 4500G Family Configuration Guide
This guide contains information on the features supported by your
switch and how they can be used to optimize your network. It is
supplied in PDF format on the 3Com Web site.
■ 3Com Switch 4500G Family Command Reference Guide
This guide provides detailed information about the web interface and
command line interface that enable you to manage the switch. It is
supplied in PDF format on the 3Com Web site.
■ 3Com Switch 4500G Family Quick Reference Guide
This guide contains:
■a list of the features supported by the switch.
■a summary of the command line interface commands for the switch.
This guide is also available under the Help button on the web
interface.
■ Release Notes
These notes provide information about the current software release,
including new features, modifications, and known problems. This
document also provides detailed instructions for upgrading your switch
with the latest software.
INTRODUCINGTHE SWITCH 4500G
1
About the Switch
4500G
FAMILY
This chapter introduces the Switch 4500G and describes how it can be used in
your network. It includes a description of the hardware and software features and
covers the following topics:
■ About the Switch 4500G
■ Switch 4500G 24-Port and 48-Port—Front and Rear Panel Detail
■ Switch 4500G 24-Port and 48-Port Front Panel LEDs
■ Switch 4500G PWR 24-Port and 48-Port —Front and Rear Panel Detail
■ Switch 4500G PWR 24-Port and 48-Port Front Panel LEDs
■ System Specifications of the Switch 4500G
The 3Com® Switch 4500G (hereinafter referred to as Switch 4500G) are Gigabit
Ethernet switching products developed by 3Com. The 3Com® Switch 4500G
family delivers flexible quad-speed performance (10/100/1000 and 10-Gigabit)
and advanced voice-optimized features such as Power over Ethernet (PoE),
auto-QoS and auto-voice VLAN. This makes the Switch 4500G ideal for medium
businesses and small enterprises seeking to build a secure converged network.
Currently, the Switch 4500G includes the following models:
■ Switch 4500G 24-Port
■ Switch 4500G 48-Port
■ Switch 4500G PWR 24-Port
■ Switch 4500G PWR 48-Port
The Switch 4500G features the following advantages:
■ Providing full Gigabit speed access ports
■ Providing 10-Gigabit uplink ports
■ Supporting IPv4 hardware forwarding
■ Supporting jumbo frames
■ Supporting port security
■ Supporting link aggregation control protocol (LACP)
■ Supporting 256 VLANs
■ Supporting ACLs
■ Supporting port-based/flow-based mirroring
8CHAPTER 1: INTRODUCINGTHE SWITCH 4500G FAMILY
(6)
(7)
(8)
(9)
For information about using the software features of the Switch, refer to the
“Command Reference Guide” and the “Configuration Guide”.
Summary of Hardware
Features
Ta bl e 2 summarizes the hardware features that are supported by the Switch
4500G.
Table 2 Hardware Features
FeatureSwitch 4500G
Addresses Up to 8,000 supported
Auto-negotiationSupported on all ports
Forwarding ModesStore and Forward
Duplex ModesHalf and full duplex on all front panel ports
Auto MDI/MDIXSupported on all ports. If fiber SFP transceivers are
Flow ControlIn full duplex operation all ports are supported.
Traffic PrioritizationSupported (using the IEEE Std 802.ID, 1998 Edition):
Power over EthernetSupported on all front panel ports (3CR17171-91 and
Ethernet, Fast Ethernet, and
Gigabit Ethernet Ports
Switch 4500G PWR 24-Port and 48-Port Front Panel LEDs15
Switch 4500G PWR
24-Port and 48-Port
Front Panel LEDs
Ta bl e 4 describes the Switch 4500G PWR 24-Port and PWR 48-Port units’ LEDs.
Table 4 Switch 4500G PWR 24-Port and 48-Port Front Panel LEDs
LEDLabelStatusDescription
Mode LEDModeRate modeGreen, ONThe port status LEDs are
showing the port rate.
Duplex
mode
PoE modeGreen,
Power LEDPWRGreen, ONThe switch starts normally.
Green, blinking (1 Hz)The system is performing
Red, ONThe POST fails the POST.
Yellow, blinking (1 Hz)One or more ports fail the
OFFThe switch is powered off.
Module LEDModule
(MOD)
Green, ONThe module is installed and
Yellow, blinkingThe module is not supported
OFFThe module is not installed.
Yellow, ONThe port status LEDs are
blinking (1 Hz)
showing the duplex mode of
the port.
The port status LEDs are
showing the PoE status of the
port.
power-on self test (POST).
POST.
operates normally.
or is in trouble.
16CHAPTER 1: INTRODUCINGTHE SWITCH 4500G FAMILY
0 - 20%
21 - 4 0%
41 - 6 0%
61 - 8 0%
81 - 1 00%
Table 4 Switch 4500G PWR 24-Port and 48-Port Front Panel LEDs
LEDLabelStatusDescription
7-segment
UnitPOST
digitron
display
running
Green,
blinking
The POST ID of the in-process
test is displayed.
POST failedRed, blinkingThe POST ID of the failed test
blinks.
Loading
software
Green,
blinking
A light bar rotates clockwise
around the display during the
loading procedure.
Fan failureRed, ONAn “F” is displayed.
Overtemper
Red, ONA “t” is displayed.
ature alarm
Cluster
status
Green, ONA “C” is displayed if there is a
command switches.
An “S” is displayed if there is
a member switches.
A “c” is displayed if there is a
candidate switches.
A “1” is displayed when the
switch operates
independently.
PoE modeGreen, ONShow the utilization of the
power
Switch 4500G PWR 24-Port and 48-Port Front Panel LEDs17
Table 4 Switch 4500G PWR 24-Port and 48-Port Front Panel LEDs
LEDLabelStatusDescription
10/100/1000
BASE-T
Ethernet port
status LED
10/100/1000
BASE-T
Ethernet port
status LED
(continued)
1000 Base
SFP port
status LED
NoneRate modeGreenThe port works at the rate of
1000 Mbps; the LED blinks
quickly when the port is
sending or receiving data.
Duplex
mode
PoE modeGreen, ONThe port supplies power
NonePoE mode
(continued)
NoneThis LED is
not
influenced
by the mode
button
YellowThe port works at the rate of
Yellow,
blinking (3 Hz)
OFFThe port is not connected.
GreenThe port works in full duplex
YellowThe port works in half duplex
Yellow,
blinking (3 Hz)
OFFThe port is not connected.
Green,
blinking (1 Hz)
Yellow, ONThe devices attached to the
Yellow,
blinking (3 Hz)
OFFThe port does not supply
GreenThe port works at the rate of
Yellow,
blinking (3 Hz)
OFFThe port is not connected.
10/100 Mbps; the LED blinks
quickly when the port is
sending or receiving data.
POST fails on the port.
mode; the LED blinks quickly
when the port is sending or
receiving data.
mode; the LED blinks quickly
when the port is sending or
receiving data.
POST fails on the port.
normally
The required power of the
attached devices has exceeded
the maximum power that the
port can supply.
The total power that the
switch supplies has reached
the maximum power, so the
port does not supply power
any more.
port are not powered devices
(PDs), so the port does not
supply power.
The PoE power fails, so the
port cannot supply power.
POST fails on the port
power.
1000 Mbps; the LED blinks
quickly when the port is
sending or receiving data.
POST fails on the port.
18CHAPTER 1: INTRODUCINGTHE SWITCH 4500G FAMILY
System Specifications
of the Switch 4500G
Ta bl e 5 provides the system specifications for the Switch 4500G.
Table 5 System specifications of the Switch 4500G
Switch 4500G
24-Port
Item
Physical
dimensions
(H W D)
Weight4 kg (8.8 lb)4.5 kg (9.9 lb)6 kg (13.2 lb)6.5 kg (14.3 lb)
Console portOne Console port
GE ports on
the front
panel
Optional
interface
modules
AC Input
voltage
Power
consumption
(full load)
Operating
temperature
Relative
humidity
(noncondensing)
3CR17761-91
43.6 440 300 mm
(1.72 17.3 11.8 in.)
24 ×
10/100/100
Mbps Ethernet
ports
Four Gigabit SFP
Combo ports
Switch 4500G 2-port 10-Gigabyte Module, 3C17766
Switch 4500G 2-port Local Connection Module, 3C17767
Switch 4500G 1-port 10-Gigabyte Module, 3C17768
Rated voltage range: 100 VAC to 240 VAC, 50/60 Hz
Max voltage range: 90 VAC to 264 VAC, 47/63 Hz
80 W120 W455 W, with 85
0°C to 45°C (32°F to 113°F)
10% to 90%
Switch 4500G
48-Port
3CR17762-91
48 ×
10/100/100
Mbps Ethernet
ports
Four Gigabit SFP
Combo ports
Switch 4500G
PWR 24-Port
3CR17771-91
43.6 440 420 mm
(1.72 17.3 16.5 in.)
24 ×
10/100/100
Mbps Ethernet
ports
Four Gigabit SFP
Combo ports
W of system
power
consumption
and 370 W of
PoE power
Switch 4500G
PWR 48-Port
3CR17772-91
48 ×
10/100/100
Mbps Ethernet
ports
Four Gigabit SFP
Combo ports
500 W when
RPS is not
connected, with
130 W of
system power
consumption
and 370 W of
PoE power
870 W when
RPS is
connected, with
130 W of
system power
consumption
and 740 W of
PoE power
2
INSTALLINGTHE SWITCH
This section contains information that you need to install and set up your 3Com®
switch. For information on upgrading your switch, refer to the Switch 4500G
Release Notes available at www.3com.com.
WARNING:Safety Information. Before you install or remove any components
from the Switch or carry out any maintenance procedures, you must read the
3Com Switch Family Safety and Regulatory Information document enclosed
with your switch as well as
Information” on page 73.
AVERTISSEMENT:Consignes de securite. AAvant d’installer ou d’enlever un
composant du commutateur ou de réaliser une procédure de maintenance, vous
devez prendre connaissance du document 3Com Switch Family Safety and Regulatory Information accompagnant le commutateur ainsi que de l’annexe D,
“Redundant Power Supply Safety Information” on page 73.
Appendix E, “Redundant Power Supply Safety
VORSICHT:Sicherheitsinformationen. Bevor Sie dem Switch Komponenten
hinzufügen oder daraus entfernten oder Wartungsaufgaben durchführen, müssen
Sie das dem Switch beigefügte Dokument 3Com Switch Family Safety and Regulatory Information (Sicherheitsinformationen und Betriebsbestimmungen
der 3Com Switchfamilie) sowie Anhang D,
Information” on page 73 lesen.
ADVERTENCIA:Información de seguridad. Antes de instalar o suprimir
cualquier componente del conmutador o de realizar cualquier tarea de
mantenimiento, debe leer el documento 3Com Switch Family Safety and Regulatory Information adjunto con el conmutador así como el Apéndice D,
“Redundant Power Supply Safety Information” on page 73.
AVVERTENZA:Informazioni di sicurezza. Prima di installare o rimuovere
qualsiasi componente dallo Switch o di eseguire qualsiasi procedura di
manutenzione, leggere il documento 3Com Switch Family Safety and Regulatory Information fornito con lo switch e l'Appendice D,
Power Supply Safety Information” on page 73.
OSTRZEŻENIE: Informacje o zabezpieczeniach. Przed zainstalowaniem lub
pozbyciem się jakiegokolwiek elementu z Przełącznika lub przeprowadzeniem
jakichkolwiek czynności konserwacyjnych, należy obowiązkowo przeczytać
3Com Switch Family Safety and Regulatory Information dołączone do
przełącznika oraz w Załączniku D, “Redundant Power Supply Safety Information”
on page 73.
“Redundant Power Supply Safety
“Redundant
CAUTION: Opening the switch or tampering with the warranty sticker can void
your warranty.
20CHAPTER 2: INSTALLINGTHE SWITCH
ATTENTION : le fait d’ouvrir le commutateur ou d’altérer la vignette de garantie
pourrait rendre la garantie nulle.
WARNUNG: Öffnen des Switches oder Manipulation des Garantieaufklebers kann
das Erlöschen der Garantie zur Folge haben.
PRECAUCIÓN: si se abre el conmutador o se manipula el adhesivo de la garantía,
ésta quedará invalidada.
ATTENZIONE: L'apertura dello switch o la manomissione dell'adesivo di garanzia
può invalidare la garanzia.
OSTRZEŻENIE: Otwarcie przełącznika lub naruszenie plomby gwarancyjnej
może unieważnić gwarancję.
Rack-Mounting the
Switch
Follow the steps below to mount your switch in a standard 19-inch rack:
1 Check that the rack is sturdy and properly grounded. Attach the rack-mount
brackets to the front or rear panel of the chassis with screws.
2 Place the switch on a shelf in the rack and slide it to a proper position along the
guide rails, reserving a suitable clearance between the device and the guide rails.
3 Fix the brackets to the rack posts with screws, making sure that the device is
securely attached.
Figure 9 Installing the switch in a 19-inch rack
Front
bracket
Screw
Front
bracket
Screw
Screw
Front mountangle
Front bracket
Screw
Front mount angle
Front
bracket
Rack-Mounting the Switch21
Mounting the Front
bracket
Mount the front bracket as shown in Figure 10 and Figure 11.
Figure 10 Mount the front bracket to the device
Figure 11 Mount the front bracket to the mount angel of the rack
Mounting the Rear
Bracket
The Switch 4500G 24-Port and Switch 4500G 48-Port units do not need rear
brackets. The description on mounting rear brackets is only for the Switch 4500G
PWR 24-Port and Switch 4500G PWR 48-Port.
Mount a screw on the back of the switch to closely connect the switch with the
rear bracket to support the switch. There are three positions for screw mounting
as shown in
Figure 12.
22CHAPTER 2: INSTALLINGTHE SWITCH
Three positions for screw mountingThree positions for screw mounting
Screw 1
Screw 2
Rear bracket
Rear mount
angle
Screw 1
Screw 2
Rear brac ket
Rear mount
angle
Figure 12 Positions for screw mounting on the switch
Follow the steps below to mount the rear bracket:
1 Use screws to fix the rear bracket to the rear mount angle.
2 Determine the position for screw mounting on the switch according to the
position of the mount angle.
3 Mount the screw to the switch and make sure the screw and the rear bracket are
closely connected.
Figure 13 Installation completed 1
Screw 1: Fix the rear bracket to the mount
angle.
Screw 2 is mounted to the switch.
Figure 14 Installation completed 2
Screw 2
Screw 1
Rearmount angle
Rear bracket
Screw 2
Screw 1
Rear mount angle
Rear bracket
Mounting the Switch on a Desktop23
Mounting the Switch
on a Desktop
The Power-up
Sequence
Powering-up the Switch
4500G
1 Plug the power cord into the power socket at the rear of the Switch.
Screw 1: Fix the rear bracket to the mount
angle.
Screw 2 is mounted to the switch.
In many cases, standard 19-inch racks are not available. Therefore, switches are
often placed on a desktop. To place your switch on a desktop, you simply need to:
■ Make sure that the surface is clean, flat, and sturdy.
■ Makes sure that the environment is well ventilated and allow 10 cm (3.9 in.) of
space around the chassis for heat dissipation.
■ Do not place heavy objects on your switch.
■ When stacking, the vertical distance between two switches must be at least 1.5
cm (0.59 in).
The following sections describe how to get your Switch 4500G powered-up and
ready for operation.
Use the following sequence of steps to power-up the Switch.
2 Plug the other end of the power cord into your power outlet.
Checking for Correct
Operation of LEDs
The Switch powers-up and runs through its Power On Self Test (POST), which
takes approximately one minute.
During the Power On Self Test, all ports on the Switch are disabled and the LEDs
light. The PWR LED will flash green during the POST.
When the POST has completed, check the PWR LED to make sure that your Switch
is operating correctly.
Ta bl e 6 shows possible colors for the LED.
24CHAPTER 2: INSTALLINGTHE SWITCH
Ta bl e 6 PWR LED Colors
ColorState
GreenThe Switch is powered-up and operating normally.
RedThe Switch has failed its Power On Self Test (POST).
Yellow flashingSome ports have failed POST
OffThe Switch is not receiving power.
* In this event you can still use the Switch using the remaining ports that have passed the
POST.
If there is evidence of a problem, see “Solving Problems Indicated by LEDs” on
page 52 for a list of suggested solutions.
CAUTION: The Switch has no ON/OFF switch; the only method of connecting or
disconnecting mains power is by connecting or disconnecting the power cord.
*
Connecting a
Redundant Power
Supply
The Switch 4500G 26-port PWR has a -48V DC Redundant Power Supply socket.
WARNING: Only properly trained and qualified personnel should install the
Redundant Power Supply (RPS).
WARNING: Make sure to read these instructions in conjunction with the RPS flyer
and the safety and installation instructions supplied with your RPS.
Connecting a Redundant Power Supply25
WARNING: When powering any Switch 4500G from an RPS, make sure that the
unit is earthed (grounded) by either connecting the power cord to the unit or by
connecting the earth terminal on the rear of the unit to a reliable electrical earth
(or by connecting both). Ensure that the earth connection is made before
connecting the DC supply from the RPS.
3Com switches that support -48V DC RPS inputs, and are PoE enabled, can only
be powered by an RPS that complies with the isolation requirements of IEEE-Std
802.3af. Non PoE enabled switches do not have this restriction.
WARNING: Do not use a standard 'positive-earthed' -48V redundant power
system suitable for use with telecommunications equipment with the 3Com
Power-over-Ethernet (PoE) network switches. In order to meet the IEEE 802.3af
(PoE) specification, the -48V output must be isolated from earth (ground) and
meet the isolation requirements in that specification.
WARNING: Any RPS must be approved as a SELV output in accordance with IEC
60950-1/UL 60950-1/EN 60950-1.
WARNING: The characteristics of the Switch 4500G DC supply input are provided
in Tab le 11 on page 19.
Specifying the
Redundant Power
System
You can power the Switch 4500G using three methods:
■ AC Mains only — this does not offer any power redundancy. If the AC mains
supply or the AC power supply fails, the switch powers off.
■ AC Mains and -48V DC (primary supply) — the internal AC supply acts as
the backup in the event of a DC power failure.
■ DC only — the switch does not need an AC supply and the resiliency is
provided by the DC supply. This is useful in environments where only DC power
is available.
The RPS provides two main benefits:
■ Power Redundancy — if a switch is powered from the mains supply unit, a
failure of the internal power supply causes the switch to fail. You can avoid this
by connecting both the AC and DC RPS supplies to the switch. You can also
add redundancy to the DC power by using (N+1) DC power supplies to further
increase the availability of the system.
■ Uninterruptable Power — the system allows easy connection and
maintenance of batteries to the RPS shelf to further increase the availability of
the system.
3Com’s redundant power solution allows you to use any off-the-shelf -48V DC
RPS that meets the requirements defined in
Ta bl e 11 on page 19.
For an approved vendor list, more details about purchasing the 3Com
recommended RPS, and a full set of requirements go to:
http://www.3Com.com/RPS
The 3Com recommended RPS generates -48V DC power using power supply units
(or rectifiers). The outputs of the rectifier(s) are connected together so that you
can increase the total -48V power available by adding rectifiers. For example, three
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