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If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
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CONTENTS
ABOUT THIS GUIDE
Before You Start7
About Your CD-ROM7
Conventions8
Related Documentation9
Summary of Hardware Features12
Switch — Front View Detail13
LEDs14
Switch — Rear View Detail16
10BASE-T/ 100BASE-TX Ports17
10BASE-T/ 100BASE-TX/
1000BASE-T Port17
SFP Port17
100BASE-FX Port18
Console Port18
Power Socket18
Default Settings19
2INSTALLINGTHE SWITCH
Package Contents22
Choosing a Suitable Site22
Placing Units On Top of Each Other23
Using a Stacking Clip23
Wall-mounting24
Mounting Instructions for Cement Walls24
Mounting Instructions for Wood Walls25
The Power-up Sequence25
Powering-up the Switch25
Checking for Correct Operation of LEDs26
Using Power over Ethernet26
Choosing the Correct RJ-45 Cables28
SFP Operation29
Approved SFP Transceivers29
Inserting an SFP Transceiver29
Removing an SFP Transceiver31
3SETTING UPFOR MANAGEMENT
Setting Up Overview34
IP Configuration35
Preparing for Management36
Manually Configuring IP Information37
Connecting to the Console Port37
Viewing Automatically Configured IP Information40
Using 3Com Network Supervisor40
Connecting to the Console Port41
Methods of Managing a Switch43
Command Line Interface Management43
Web Interface Management44
SNMP Management44
Setting Up Command Line Interface Management45
CLI Management via the Console Port45
CLI Management over the Network45
Setting Up Web Interface Management46
Pre-requisites46
Web Management Over the Network47
Setting Up SNMP Management47
Pre-requisites48
Default Users and Passwords48
Changing Default Passwords48
4PROBLEM SOLVING
Solving Problems Indicated by LEDs52
Solving Hardware Problems53
Solving Communication Problems54
Solving Software Upgrade Problems55
Recovering from a Lost Password55
ASAFETY INFORMATION
Power Cord Set — Japan58
Important Safety Information58
L’information de Sécurité Importante60
Wichtige Sicherheitsinformationen62
Información de seguridad importante64
Importanti Informazioni di Sicurezza66
BPIN-OUTS
RJ-45 to RS-232 Adapter Cable69
RJ-45 Pin Assignments70
CTECHNICAL SPECIFICATIONS
OfficeConnect Managed Switch 9 and Switch 9 FX71
DOBTAINING SUPPORTFORYOUR PRODUCT
Register Your Product73
Purchase Value-Added Services73
Troubleshoot Online74
Access Software Downloads74
Telephone Technical Support and Repair74
Contact Us75
INDEX
REGULATORY NOTICES
ABOUT THIS GUIDE
This guide provides all the information you need to install and use the
following switches in their default state.
■ OfficeConnect Managed Switch 9 (3CR16708-91)
■ OfficeConnect Managed Switch 9 FX (3CR16709-91)
All procedures described in this guide apply to both models except where
stated. Where a procedure or description applies to both the Switch 9
and the Switch 9 FX, the term Switch is used.
The guide is intended for use by network administrators who are
responsible for installing and setting up network equipment;
consequently, it assumes a basic working knowledge of LANs (Local Area
Networks).
Before You StartThis section contains information about the CD-ROM that accompanies
your Switch.
About Your CD-ROMThe CD-ROM also contains the following:
■ Online documentation for the Switch — refer to Related
Documentation on page 9 for details.
■ 3Com Network Supervisor — a powerful and easy-to-use network
management platform.
■ A number of other useful applications.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/
8ABOUT THIS GUIDE
ConventionsTable 1 and Table 2 list conventions that are used throughout this guide.
Tab le 1 Notice Icons
IconNotice TypeDescription
Information noteInformation that describes important features or
instructions
CautionInformation that alerts you to potential loss of data or
WarningInformation that alerts you to potential personal injury
Tab le 2 Text Conventions
ConventionDescription
Screen displays This typeface represents information as it appears on the
<syntax>The word “syntax” means that you must evaluate the syntax
CommandsThe word “command” means that you must enter the
The words “enter”
and “type”
Keyboard key names If you must press two or more keys simultaneously, the key
Words in italicsItalics are used to:
potential damage to an application, system, or device
screen.
provided and then supply the appropriate values for the
placeholders that appear in angle brackets. Example:
To change your password, use the following syntax:
system management password <password>
In this example, you must supply a password for <password>.
command exactly as shown and then press Return or Enter.
Commands appear in bold. Example:
To display port information, enter the following command:
bridge port detail
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
■ Emphasize a point.
■ Denote a new term at the place where it is defined in the
text.
■ Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.
Related Documentation9
Related
Documentation
In addition to this guide, each Switch documentation set includes the
following:
■ OfficeConnect Managed Switch 9 and Switch 9 FX
Implementation Guide
This guide contains information on the features supported by your
Switch and how they can be used to optimize your network. It is
supplied in PDF format on the CD-ROM that accompanies the Switch.
■ OfficeConnect Managed Switch 9 and Switch 9 FX
Management Quick Reference Guide
This guide contains:
■a list of the features supported by the Switch.
■a summary of the Web interface and command line interface
commands for the Switch.
■ OfficeConnect Managed Switch 9 and Switch 9 FX
Management Interface Reference Guide
This guide provides detailed information about the Web interface and
command line interface that enable you to manage the Switch. It is
supplied in HTML format on the CD-ROM that accompanies the
Switch.
■ Release Notes
Accessing Online
Documentation
These notes provide information about the current software release,
including new features, modifications, and known problems.
There are other publications you may find useful, such as:
■ Documentation accompanying 3Com Network Supervisor. This is
supplied on the CD-ROM that accompanies the Switch.
To access the documentation on the CD-ROM supplied with your Switch,
do the following:
1 Insert the CD-ROM into your CD-ROM drive. If your PC has auto-run
enabled, a splash screen will be displayed automatically.
2 Select the Documentation section from the contents page.
10ABOUT THIS GUIDE
If the online documentation is to be accessed from a local drive or server,
you will need to access the CD-ROM contents via the root directory and
copy the files from the CD-ROM to a suitable directory.
■ The HTML Reference Guide is stored in the Docs/reference
directory on the CD-ROM. The documentation is accessed using the
contents.htm file.
■ The PDF Implementation Guide is stored in the
Docs/implementation directory of the CD-ROM.
Documentation
Comments
3Com recommends that you copy the
Docs/reference directory as a
whole to maintain the structure of the files.
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
■ Document title
■ Document part number (on the title page)
■ Page number (if appropriate)
Example:
■ OfficeConnect Managed Switch 9 and Switch 9 FX
Getting Started Guide
■ Part Number DUA1670-8AAA01
■ Page 21
Please note that we can only respond to comments and questions about
3Com product documentation at this e-mail address. Questions related to
technical support or sales should be directed in the first instance to your
network supplier.
1
INTRODUCINGTHE
OFFICECONNECT MANAGED
SWITCH 9 AND SWITCH 9FX
This chapter contains introductory information about the Switch 9 and
Switch 9 FX and how they can be used in your network. It covers
summaries of hardware and software features and also the following
topics:
■ About the Switch
■ Switch — Front View Detail
■ Switch — Rear View Detail
■ Default Settings
12CHAPTER 1: INTRODUCINGTHE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX
About the Switch The Switch is a 10/100 Mbps Ethernet Switch, which consists of:
■ 8 10BASE-T/100BASE-TX ports
and either:
■ One 10BASE-T/100BASE-TX/1000BASE-T (10/100/1000) port or
■ One 100BASE-FX LC port and one SFP port
The 100BASE-FX and SFP port is a combination port. When an SFP
module is inserted it has priority over the 100BASE-FX port of the same
number. The corresponding 100BASE-FX port is disabled when an SFP
module is present.
The Switch supports Power over Ethernet on ports 1, 2, 5 and 6. If you
plug in a compatible (IEEE 802.3af compliant) device, it will be
automatically detected and power supplied to it. Power over Ethernet is
enabled on these ports by default.
Summary of
Hardware Features
Table 3 summarizes the hardware features that are supported by the
Switch.
Tab le 3 Hardware features
FeatureSwitch
MAC Addresses ■ Up to 8000 supported
■ Up to 64 static entries
Auto-negotiationSupported on all ports
Auto MDI/MDI-XSupported on all RJ-45 ports
Forwarding ModesStore and Forward
Duplex ModesHalf and full duplex on all ports
Traffic PrioritizationSupported (using the IEEE Std 802.ID, 1998 Edition):
Power over EthernetSupported on ports 1, 2, 5 and 6
Ethernet/Fast Ethernet
Ports
Ethernet/Fast Ethernet/
Gigabit Ethernet Ports
SFP Port1 auto-negotiating SFP port on Switch 9 FX
Fiber-Optic Port1 auto-negotiating 100BASE-FX port on Switch 9 FX
MountingWall mounting or stand-alone mounting
4 queues per port
Auto-negotiating 10BASE-T / 100BASE-TX ports
1 auto-negotiating 10BASE-T / 100BASE-TX /
1000BASE-T port
Switch — Front
View Detail
Switch — Front View Detail13
Port Status LEDSPoE Status LEDSPower LEDAlert LED
Alert
Alert LED
Alert
Power LED
Module
Active LED
SFP FX
Module Status
Green = Link
Flash = Activity
Combo Port Status LEDS
Duplex
Link/Activity
PoE Status
On = Delivering Power
GbE
Blue = 1000M, Green = 100M, Yellow= 10M, Flash = Activity
Duplex : On = Full
678
Figure 1 Switch 9 — front view
Port Status LEDS
678
Green = 100M, Yellow = 10M,Flash = Activity
Duplex : On = Full
Duplex
Link/Activity
PoE Status LEDS
PoE Status
On = Delivering Power
OfficeConnect Managed Switch 9 FX
Figure 2 Switch 9 FX — front view
3CR16708-91
6
OfficeConnect Managed Switch 9
3CR16709-91
6
14CHAPTER 1: INTRODUCINGTHE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX
LEDsTable 4 lists LEDs visible on the front of the Switch, and how to read their
status according to color. For information on using the LEDs for problem
solving, see “Solving Problems Indicated by LEDs” on page 52.
Tab le 4 LED behavior
LEDColorIndicates
10BASE-T/100BASE-TX Port Status LEDs
Link/
Activity
DuplexGreenThe port is operating at full duplex
10BASE-T/100BASE-TX/1000BASE-T (GbE) Port Status LED (Switch 9 only)
Link/
Activity
DuplexGreenThe port is operating at full duplex
SFP Module Status LED (Switch 9 FX only)
Link/
Activity
Module
Status
100BASE-FX Port Status LEDs (Switch 9 FX only)
Link/
Activity
GreenA 100 Mbps link is present.
YellowA 10 Mbps link is present.
Green flashing There is 100 Mbps activity on the port.
Yellow flashing There is 10 Mbps activity on the port.
OffNo link is present.
OffThe port is operating at half duplex, or there is no link.
BlueA 1000 Mbps link is present.
GreenA 100 Mbps link is present.
YellowA 10 Mbps link is present.
Blue flashing There is 1000 Mbps activity on the port.
Green flashing There is 100 Mbps activity on the port.
Yellow flashing There is 10 Mbps activity on the port.
OffNo link is present.
OffThe port is operating at half duplex, or there is no link.
GreenThe port has a link.
Green flashing There is activity on the port.
OffNo link is present.
GreenThe SFP Module is present.
The corresponding 100BASE-FX port is disabled.
OffNo SFP Module has been inserted.
The corresponding 100BASE-FX port can be used.
GreenThe port has a link.
Green Flashing There is activity on the port.
OffNo link is present.
LEDColorIndicates
PoE Status LED (Ports 1, 2, 5, 6)
GreenPower is being delivered to the attached device.
OffNo power is being delivered to the attached device, or no
device is attached to this port.
Power LED
GreenThe Switch is powered-up and operating normally.
OffThe Switch is not receiving power or there is a fault with
the Power Supply Unit.
Power OK LED (rear panel)
GreenThe power adapter is providing power normally.
OffThe power adapter has probably failed (see Chapter 4,
“Problem Solving”).
Alert LED
Orange flashing The Switch is starting up or the Switch software is being
upgraded.
OrangeThe Switch is reporting a fault (see Chapter 4, “Problem
Solving”), or a user-configured alert condition has occurred
(see the Implementation Guide for information on
configuring alert conditions).
OffThe Switch is powered-up and operating normally (if the
Power LED is on).
Switch — Front View Detail15
16CHAPTER 1: INTRODUCINGTHE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot
be used as standard traditional telephone sockets, or to connect the unit to a
traditional PBX or public telephone network. Only connect RJ-45 data
connectors, network telephony systems, or network telephones to these
sockets.
Either shielded or unshielded data cables with shielded or unshielded
jacks can be connected to these data sockets.
Switch — Rear View Detail17
10BASE-T/
100BASE-TX Ports
10BASE-T/
100BASE-TX/
1000BASE-T Port
The Switch has 8 auto-negotiating 10BASE-T/100BASE-TX ports
configured as Auto MDI/MDI-X. These ports automatically provide the
appropriate connection. The default state for 10/100 Mbps ports is
auto-negotiation enabled, where the speed, duplex and flow control
modes are negotiated.
Alternatively, you can manually set these ports to 10BASE-T half duplex,
10BASE-T full duplex, 100BASE-TX half duplex, 100BASE-TX full duplex
and manually enable or disable flow control. The maximum segment
length is 100 m (328 ft) over Category 5 twisted pair cable.
If you disable auto-negotiation, Auto MDI/MDI-X will also be disabled.
The Switch will supply up to 15.4W of power through ports 1, 2, 5 and 6
in conformance to the 802.3af specification. The Switch incorporates a
PoE Status LED on the front panel, which indicates when power is being
delivered to a device connected to one of these ports.
The Switch 9 has one auto-negotiating
10BASE-T/100BASE-TX/1000BASE-T port configured as Auto MDI/MDI-X.
This port automatically provides the appropriate connection. The default
state for the 10/100/1000 Mbps port is auto-negotiation enabled, where
the speed, duplex and flow control modes are negotiated.
Alternatively, you can manually set these ports to 10BASE-T half duplex,
10BASE-T full duplex, 100BASE-TX half duplex, 100BASE-TX full duplex
or 1000BASE-T full duplex and manually enable or disable flow control.
The maximum segment length is 100 m (328 ft) over Category 5 twisted
pair cable.
If you disable auto-negotiation, Auto MDI/MDI-X will also be disabled.
SFP PortThe Switch 9 FX has one SFP (Small Form Factor Pluggable) port that
supports Gigabit Ethernet short-wave (SX) or long-wave (LX) fiber-optic
SFP transceivers, or Gigabit Ethernet 1000BASE-TX SFP transceivers. This
offers you the flexibility of using SFP transceivers to provide connectivity
between the Switch and a 1000 Mbps core network or to create a high
capacity aggregated link between two workgroups.
When using fiber-optic SFP transceivers, the only state for this port is
auto-negotiation enabled. As the speed and duplex modes are fixed by
the media type, only the flow control is negotiated with the link partner.
18CHAPTER 1: INTRODUCINGTHE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX
When an SFP module is inserted it has priority over the 100BASE-FX port.
The corresponding 100BASE-FX port is disabled when an SFP module is
present.
100BASE-FX PortThe Switch 9 FX has one 100BASE-FX LC port. This is a 100 Mbps
fiber-optic port that can use standard multi-mode fiber-optic cable of up
to 2 kilometers (1.2 miles). It uses the standard duplex LC connector that
allows both the transmit and the receive fibers to be connected in the
same space as an RJ-45 port.
When an SFP module is inserted it has priority over the 100BASE-FX port.
The corresponding 100BASE-FX port is disabled when an SFP module is
present.
Console PortThe console port allows you to connect a terminal and perform local
out-of-band management. The console port uses an RJ-45 to DB-9 null
modem cable (supplied with the Switch) and is set to 19200 baud, 8 data
bits, no parity and 1 stop bit.
The default configuration automatically detects any of the following baud
rates: 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200.
However, you must set the baud rate on your management device to
19200 baud if you want to view all the system initialization messages.
Power SocketThe power adapter supplied with the Switch automatically adjusts its
power setting to any supply voltage in the range 100-240 VAC. Only use
the adapter provided with the Switch.
Default SettingsTable 5 shows the default settings for the Switch:
Tab le 5 Default Settings
FeatureSwitch
IP ConfigurationAutomatic by DHCP client
Port StatusEnabled
Port Speed■ 10BASE-T/100BASE-TX ports are
auto-negotiated
■ 10BASE-T/100BASE-TX/1000BASE-T port is
auto-negotiated
■ 100BASE-FX port is fixed at 100 Mbps
Duplex Mode■ 10BASE-T/100BASE-TX port is auto-negotiated
■ 10BASE-T/100BASE-TX/1000BASE-T port is
auto-negotiated (half duplex or full duplex at
10/100 Mbps, full duplex only at 1000 Mbps)
■ 100BASE-FX port defaults to 100 Mbps
full-duplex mode (100 FD) and must be
manually set to half-duplex mode (100 HD) if
required.
Power over EthernetEnabled (ports 1, 2,5 and 6)
Flow Control■ Disabled in half duplex 10/100 ports
■ Auto-negotiated in full duplex 10/100 ports
■ Disabled for 10/100/1000 port
Broadcast Storm ControlEnabled
Virtual LANs (VLANs)All ports belong to the untagged Default VLAN
(VLAN 1) with IEEE Std 802.1Q-1998 learning
operational
Multicast FilteringIGMP Filtering enabled
Rapid Spanning Tree Protocol Enabled
Spanning Tree Fast Start■ Disabled on 10/100 ports
■ Disabled on 10/100/1000 port
Traffic PrioritizationAll ports prioritize NBX VoIP traffic (LAN and IP).
All ports set to “best effort” for all other traffic.
Port SecurityDisabled per port
Default Settings19
20CHAPTER 1: INTRODUCINGTHE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX
If you initialize a Switch unit by selecting System > Control > Initialize in
the Web interface or by entering
system control initialize in
the Command Line Interface, the following settings are retained to allow
you to connect to and manage the Switch:
■ IP Address
■ Subnet Mask
■ Default Gateway
2
INSTALLINGTHE SWITCH
This chapter contains the information you need to install and set up the
Switch. It covers the following topics:
■ Package Contents
■ Choosing a Suitable Site
■ Placing Units On Top of Each Other
■ Using a Stacking Clip
■ Wall-mounting
■ The Power-up Sequence
■ SFP Operation
WARNING: Safety Information. Before installing or removing any
components from the Switch or carrying out any maintenance
procedures, you must read the safety information provided in Appendix A
of this guide.
AVERTISSEMENT:Consignes de sécurité. Avant d'installer ou d'enlever
tout composant du Switch ou d'entamer une procédure de maintenance,
lisez les informations relatives à la sécurité qui se trouvent dans
l'Appendice A (Appendix A) de ce guide.
VORSICHT: Sicherheitsinformationen. Bevor Sie Komponenten aus
dem Switch entfernen oder dem Switch hinzufuegen oder
Instandhaltungsarbeiten verrichten, lesen Sie die Sicherheitsanweisungen,
die in Anhang A (Appendix A) in diesem Handbuch aufgefuehrt sind.
ADVERTENCIA: Información de seguridad. Antes de instalar o extraer
cualquier componente del product o de realizar tareas de mantenimiento,
debe leer la información de seguridad facilitada en el Apéndice A de esta
guía del usuario.
AVVERTENZA: Informazioni di sicurezza. Prima di installare o
rimuovere qualsiasi componente dal product o di eseguire qualsiasi
22CHAPTER 2: INSTALLINGTHE SWITCH
procedura di manutenzione, leggere le informazioni di sicurezza riportate
nell'Appendice A della presente guida per l'utente.
Package Contents■ Switch unit
■ CD-ROM
■ Getting Started Guide (this guide)
■ Management Quick Reference Guide
■ Release Notes
■ Warranty Information
■ Power Adapter
■ Console Cable (RJ-45 to RS-232)
■ Stacking Clip
■ 4 x Rubber feet
Choosing a Suitable
Site
The Switch is suited for use on a desktop, either free standing, stacked
together with other units using the stacking clip, or mounted on a wall.
Alternatively, the Switch can be placed in a wiring closet or equipment
room, as an aggregator for other Hubs and Switches. A stacking kit
containing one mounting clip is supplied with the Switch.
CAUTION: Ensure that the ventilation holes are not obstructed.
When deciding where to position the Switch, ensure that:
■ Cabling is located away from:
■sources of electrical noise such as radios, transmitters and
broadband amplifiers.
■power lines and fluorescent lighting fixtures
■ The Switch is accessible and cables can be connected easily.
■ Water or moisture cannot enter the case of the Switch.
■ Air flow is not restricted around the Switch or through the vents in the
side of the Switch. 3Com recommends that you provide a minimum of
25mm (1in.) clearance.
Placing Units On Top of Each Other23
■ Air temperature around the Switch does not exceed 50 °C (122 °F).
If the Switch is stacked with other OfficeConnect units its local air
temperature may be greater than room ambient temperature.
■ The air is as free from dust as possible.
■ The unit is installed in a clean, air conditioned environment.
■ No more than four Switch units are placed on top of one another, if
the units are free-standing or stacked together with the stacking clip.
■ The Switch is situated away from sources of conductive (electrical)
dust, for example laser printers.
■ The AC supply used by the Switch is separate to that used by units
that generate high levels of AC noise, for example air conditioning
units and laser printers.
Placing Units On
Top of Each Other
Using a Stacking
Clip
If the Switch units are free-standing or stacked together with the stacking
clip, up to four units can be placed one on top of the other. If you are
mixing a variety of OfficeConnect Switch and Hub units, the smaller units
must be positioned at the top.
If you are placing free-standing Switch units one on top of the other, you
must use the supplied self-adhesive rubber pads to prevent the Switch
from moving around on your desk, or when stacking with flat top
OfficeConnect units. Apply the pads to the underside of each Switch,
sticking one in the marked area at each corner.
Use a stacking clip when stacking your Switch with other curved
OfficeConnect units. The stacking clip allows you to stack units neatly
and securely.
CAUTION: You can stack up to a maximum of four units. Smaller units
must be stacked above larger units.
To fit the clip:
1 Fit the clip across the top of the unit, as shown in Figure 5 (picture 1).
2 Align the fastening pieces over the slots found on each side of the unit.
3 Push the clip down gently to secure it, ensuring that the fastening pieces
snap into the slots on the unit.
24CHAPTER 2: INSTALLINGTHE SWITCH
To fit another unit:
1 Rest the second unit on the top of the clip and align it with the front of
the unit below.
2 Press down gently on the unit to secure in onto the clip, ensuring the
fastening pieces fit into the slots on the unit below, as shown in Figure 5
(picture 2).
Figure 5 Stacking Your Units together
1
Fastening
Piece
2
Fastening
Piece
Wall-mountingThere are two slots on the underside of the Switch that can be used for
wall mounting. The Switch must be mounted with the LEDs facing
upwards.
When wall mounting the unit, ensure it is within reach of the power
outlet.
When wall mounting the unit, ensure that the rubber feet are not fixed.
Mounting
Instructions for
Cement Walls
To wall mount the unit on a cement wall, follow these instructions:
1 Make two holes 150 mm (5.9 in.) apart and insert two nylon or similar
screw anchors that are suitable for the wall construction.
2 Fix two suitable screws into the anchors, leaving their heads 3 mm
(0.12 in.) clear of the wall surface. The screws should be at least 30 mm
(1.2 in.) long.
3 Remove any connections from the Switch and locate it over the screw
heads. When in line, gently push the Switch on to the wall and move
downwards to secure.
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