3com 3CP3617B User's Guide

Introduction Using your Modem Connecting to your
Internet Provider Uninstall your Modem Troubleshooting Glossary Technical Support Install Instant Update
What is ADSL?
ADSL provides high speed video and data communications to residences and businesses over standard telephone lines. ADSL service is provided by connecting a pair of very high speed modems to each end of the phone line; one in the central office (ATU-C), and the other at the customer's premises (ATU-R).
Because ADSL is asymmetric, there is a measurable difference in the bit rate between the upstream (how fast you can send data) and downstream (how fast you can receive data) transmissions.
The 3Com HomeConnect ADSL Modem utilizes full rate, G.dmt, or lite, G.lite, ADSL. The speed and type of DSL your modem uses, will be determined by the type of service you have ordered from your DSL provider.
A typical ADSL installation will require either a POTS (Plain Old Telephone Service) Splitter or Micro filters to be used for your analog voice service. The use of these devices enables simultaneous usage of normal telephone service and the modem, with no interruption to the normal telephone service. Your DSL provider will normally supply you with a Splitter or Micro filters and explain their usage.

Introduction

http://rcgdsl/pci/pci_online-guide/index.htm [11/17/2000 3:38:29 PM]
Introduction Using your Modem Connecting to your
Internet Provider Uninstall your Modem Troubleshooting Glossary Technical Support Install Instant Update
Using your Modem
This section contains information on using your HomeConnect ADSL Modem.
Using Quick View to verify your Connection Connecting to your Internet Provider Using Control Center

Getting Started

http://rcgdsl/pci/pci_online-guide/html/getstrt.htm [11/17/2000 3:38:31 PM]
Introduction Using your Modem Connecting to your
Internet Provider Uninstall your Modem Troubleshooting Glossary Technical Support Install Instant Update
Connecting to your Internet Provider
When your modem was installed, based upon the selections you made for your ISP or DSL provider, the proper software for the operation of your modem was set up. Normally, you require nothing further in order to connect to their service. If there are further requirements, they are covered in documentation provided by your Internet Service Provider(ISP).
Microsoft Dial-up Networking
The following information only applies if your modem was installed in such a way as to use Microsoft Windows Dial-up Networking to connect to your ISP. Some providers use Dial-up Networking to connect to their service, but don't require that your modem be using it. (This is normally the case if the provider is using PPP over Ethernet (PPPoE)). If your connection is set up in such a way as to require that your connect by Dial-Up Networking, you may find that you need to modify the existing connection or create another one. If so, follow these instructions.
The codes and settings necessary to set up the Dial-up connection should be in the material supplied by your ISP.
Creating a Dial-up Connection Modifying or Changing the Values of a Dial-up Connection Connecting (Dialing in) to a Dial-Up Connection
Creating a Dial-up Connection
The following is the basic procedure. Screens and procedures may vary from those shown slightly depending on the version of Windows you are using.
First, open Microsoft Windows Dial-Up Networking. This can be done through the Start menu, by selecting the appropriate path:
Win9x:
Start > Programs> Accessories > Communications > Dial-Up Networking
WinMe: Start > Settings > Dial-Up Networking
Win2k:
Start > Settings > Networking and Dial-Up Connections

Creating or Modifying Dial-up Connections

http://rcgdsl/pci/pci_online-guide/html/setupvc.htm (1 of 7) [11/17/2000 3:38:32 PM]
WinNT:
Start > Programs > Accessories > Dial-Up Networking
The Dial-Up Networking icon may look like one of the following two icons. (Note: In Windows 2000, go directly to the next step.)
or
When you click on Dial-Up Networking, you will see an icon for Make New Connection. Click on that.
This opens the following window.
Type in a name to identify the connection. This can be anything you choose. Select the 3Com PCIA DSL Line 0 or 1 from the drop down list "Select a device" .
(There may be other numeric selections. That's ok.) Press the Next button, which displays the following screen.
Creating or Modifying Dial-up Connections
http://rcgdsl/pci/pci_online-guide/html/setupvc.htm (2 of 7) [11/17/2000 3:38:32 PM]
Don't use the Area Code field. In the Telephone number field, enter the VCI value given to you by your Service Provider. Since you are establishing an ADSL connection, you will not use a standard telephone number. Instead, the VCI value you enter here will be used in conjunction with the VPI value you entered during setup of the HomeConnect modem in order to establish the connection.
Press the Next button to complete the definition of the Service Profile connection. Then click Finish to save the profile in your Dial-Up Networking folder. You can also move a copy of this icon to the desktop if you like by clicking on it with the right mouse button and dragging to the desktop.
Modifying the values of a Dial-up Connection
To modify the options that your Dial-up Connection is using, open the connection by selecting its Properties. This is done by highlighting the connection in the Dial-up Networking Folder and then either choosing Properties from the File menu or right-clicking the mouse and selecting Properties from the pop-up menu. An example is shown here:
Creating or Modifying Dial-up Connections
http://rcgdsl/pci/pci_online-guide/html/setupvc.htm (3 of 7) [11/17/2000 3:38:32 PM]
When you click Properties, you will see the Properties window. Make sure that the General tab is shown.
General Properties Tab
Creating or Modifying Dial-up Connections
http://rcgdsl/pci/pci_online-guide/html/setupvc.htm (4 of 7) [11/17/2000 3:38:32 PM]
The General properties screen allows you to choose/change the Modem you are using for the connection and allows you to change the phone number.
Telephone number
This field should be set to the VCI for your connection.
Use area code and Dialing Properties
This check box should NOT be checked. If it is, it may be modifying the Telephone number field And therefore changing your VCI to something else.
Connect using
This list box allows you to change the name of the modem you are using to connect with. For Your 3Com ADSL Modem you should have two choices. They are 3Com
PCIA DSL Line 0 and 3Com PCIA DSL Line 1. Server Types Tab
The Server Types properties screen is used to set various options related to your connection and to define the protocols you wish to use to talk to the computer you are dialing.
Advanced Options For many ISPs, you will want to check the boxes to Log on to Network, and also to
Creating or Modifying Dial-up Connections
http://rcgdsl/pci/pci_online-guide/html/setupvc.htm (5 of 7) [11/17/2000 3:38:32 PM]
Enable software compression. Some prefer that you don't. Check with your provider. Allowed Network Protocols
If you are connecting to the Internet then you must check the TCP/IP option as shown above. (In general, unless you have been told otherwise by your Internet Provider or Systems Administrator, this is the only option that you should have checked when connecting to the Internet. IPX/SPX is used if you are connecting to a Novell Netware LAN, and Netbeui refers to Microsoft Networking.)
The TCP/IP Settings button allows you to configure your specific TCP/IP settings for this connection. This opens the following window.
Unless instructed by the Service Provider who gives you access to the Internet, do not change any of these values.
Scripting Tab
Unless instructed by your Service Provider there is nothing here to modify or change.
Multilink
Unless instructed by your Service Provider there is nothing here to modify or change.
Creating or Modifying Dial-up Connections
http://rcgdsl/pci/pci_online-guide/html/setupvc.htm (6 of 7) [11/17/2000 3:38:32 PM]
Dialing a Connection
To connect to your Network Provider, open up the Dial-Up Networking window, and double-click on the connection you have defined. Enter in the User name and the Password assigned to you by your service provider who gives you access to the Internet. The Phone Number should be the VCI your service provider has given you to establish a DSL connection.
Once you have entered in the User Name and Password, press the Connect button to make the call.
Creating or Modifying Dial-up Connections
http://rcgdsl/pci/pci_online-guide/html/setupvc.htm (7 of 7) [11/17/2000 3:38:32 PM]
Introduction Using your Modem Connecting to your
Internet Provider Uninstall your Modem Troubleshooting Glossary Technical Support Install Instant Update

Uninstalling the modem

It may be necessary at some point to uninstall the HomeConnect ADSL Modem. This may be necessary if an updated version of the HomeConnect ADSL Modem software has been obtained, or the HomeConnect ADSL Modem needs to be removed from the system.
Removing HomeConnect ADSL Modem application and drivers
Windows 95/98/Me Windows 2000 Windows NT Removing HomeConnect ADSL Modem Hardware
Uninstalling the HomeConnect ADSL Modem will erase your configuration, removing all connection definitions you have established. Please make a note of all important information before uninstalling the HomeConnect ADSL Modem.
To uninstall the 3Com HomeConnect ADSL modem, follow the instructions below for the version of Microsoft Windows you are using.
Microsoft Windows 95/98/Millennium (Me)
Step 1. Select Start > Programs > 3Com HomeConnect ADSL Modem > Uninstall
template
http://rcgdsl/pci/pci_online-guide/html/install.htm (1 of 9) [11/17/2000 3:38:34 PM]
Step 2. You will be asked to confirm that you really do want to completely remove the application. Select OK.
Step 3.The Install Wizard will perform the maintenance and will now present a screen that prompts you to launch the Windows Control Panel Applet. Select Finish.
Step 4. You should see a screen like the one below.
template
http://rcgdsl/pci/pci_online-guide/html/install.htm (2 of 9) [11/17/2000 3:38:34 PM]
Select 3Com HomeConnect ADSL Modem and then press the Add/Remove Button. This will run the Applications Remove program for the ADSL Modem applications software.
Select HomeConnect Interview and then press the Add/Remove Button. This will run the Applications Remove program for the HomeConnect Interview.
Select Instant Update and then press the Add/Remove Button. This will run the Applications Remove program for Instant Update.
Step 5. Open the Network Applet in the Control Panel.
Step 6. Remove the Modem Software.
After opening the Network Applet you should see a screen like the one below.
template
http://rcgdsl/pci/pci_online-guide/html/install.htm (3 of 9) [11/17/2000 3:38:34 PM]
Select your modem from the list. Then press the Remove button. NOTE: Your modem may have one of the following names.
3Com ADSL Modem Dialup/PPP (Win95 ... or ...98,Me,2K,NT) 3Com ADSL Modem Lan/1483 (Win95 ... or ...98,Me,2K,NT)
The name of the modem depends on the type of configuration which you were originally assigned.
After Windows has removed the Modem software you will be asked to restart Windows to complete. Press OK. After your PC has begun to restart, turn it off before getting back into Windows. Remove the Modem card from your machine (continue to the Removing HomeConnect ADSL Modem hardware section, if
necessary). Your Modem is now completely removed. NOTE: If you do not remove the Modem card from the machine, you will be asked by
Windows to re-install it. You can select Cancel at this time if you have not removed the card yet.
template
http://rcgdsl/pci/pci_online-guide/html/install.htm (4 of 9) [11/17/2000 3:38:34 PM]
Loading...
+ 29 hidden pages