3com 3Com Education Module Quick Start Guide
Quick Start Guide for
3Com
Application V1.0
for NBX Networked Telephony Solutions
Part Number 900-0264-01 Rev AA
Published March 2005
http://www.3com.com/
®
Education Module
3Com Corporation
350 Campus Drive
Marlborough, MA
01752-3064
Copyright © 2005, 3Com Corporation. All Rights Reserved. No part of this documentation may be
reproduced in any form or by any means or used to make any derivative work (such as translation,
transformation, or adaptation) without written permission from 3Com Corporation.
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time to time without obligation on the part of 3Com Corporation to provide notification of such revision
or change.
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implied or expressed, including, but not limited to, the implied warranties, terms, or conditions of
merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements
or changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a
license agreement included with the product as a separate document, in the hardcopy documentation, or
on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to
locate a copy, please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGENDS:
If you are a United States government agency, then this documentation and the software described herein
are provided to you subject to the following:
United States Government Legend: All technical data and computer software is commercial in nature
and developed solely at private expense. Software is delivered as Commercial Computer Software as
defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as
such is provided with only such rights as are provided in 3Com’s standard commercial license for the
Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov
1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any
portion of any legend provided on any licensed program or documentation contained in, or delivered to
you in conjunction with guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or
may not be registered in other countries.
3Com, the 3Com logo, and NBX are registered trademarks of 3Com Corporation.
Other brand and product names may be registered trademarks or trademarks of their respective holders.
CONTENTS
ABOUT THIS GUIDE
Conventions 5
Documentation 6
Comments on the Documentation 6
1 PRODUCT FEATURES
Auto Dialer, Including Absentee Reporting 7
Intercom 7
Homework Hotline and Enhanced IVR 7
Record On-Demand 8
Emergency Event Tracing 8
3
2 SYSTEM SPECIFICATIONS
Hardware Requirements 9
System Limitations 10
3 INSTALLATION INSTRUCTIONS
Installing Education Module 11
Actions on Your NBX System 11
Actions on Your Education Module Server 11
A OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS
Register Your Product to Gain Service Benefits 15
Solve Problems Online 15
Purchase Extended Warranty and Professional Services 16
Access Software Downloads 16
Contact Us 16
Telephone Technical Support and Repair 17
4
ABOUT THIS GUIDE
This guide describes how to install the 3Com® Education Module, a suite
of key applications for educators and parents, as well as to optimize the
®
Networked Telephony Solutions used as the PBX at the school.
NBX
For best results, 3Com recommends that you read through this entire
guide before you install the 3Com
system.
If the information in the release notes (readme.pdf) on the 3Com Partner
Access website differs from the information in this guide, follow the
instructions in the release notes.
®
Education Module on your NBX
Conventions Ta bl e 1 defines some commonly used words and phrases in this guide.
Tab le 1 Common Terms
Term Definition
Auto Attendant The set of voice prompts that answers incoming calls and
Administrator The person who is responsible for maintaining the
Teachers The educators, coaches, and administration personnel
Parents Those who call the school to access the Homework
describes actions that a caller or user can take to access
individual services
®
3Com
Education Module software and access lists, as
well as the NBX Networked Telephony Solution in your
school
who post homework assignments and notices about
athletics or other activities, including school closures, bus
delays, and so on
Hotline and other notices
6 ABOUT THIS GUIDE
Documentation The documentation set for the 3Com
help school information-technology (IT) administrators, teachers, and
parents to benefit from the full potential of the system:
■ Quick Installation Guide for the 3Com
®
Education Module
Comments on the
Documentation
■ Release Notes for the 3Com
An administrator who logs in to the NBX NetSet utility can also see the
NBX Telephone Guides, Feature Codes Guide, Installation Guide and
Administrator’s Guide. The NBX NetSet utility also includes a searchable
Help system with Help buttons on each screen.
Your suggestions are important to us. They help us to make the NBX and
®
3Com
Please send your e-mail comments about this guide or any of the 3Com
Voice Solutions documentation and Help systems to:
Voice_TechComm_Comments@3com.com
Include the following information with your comments:
■ Document title
■ Document part number (found on the front or back page)
Education Module documentation more useful to you.
®
Education Module is designed to
®
Education Module (this book)
■ Page number
As always, please address all questions regarding the NBX hardware and
software to your 3Com Voice-Authorized Reseller.
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