2N 9155301CBS-D, 9155301CS User guide

2N Helios IP Solo

®

IP Intercom

Installation Manual

Firmware:
Version: 2.9

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of
telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,
private branch exchanges (PBX), and door and lift communicators. 2N
TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represented a symbol of stability and prosperity on the telecommunications
market for almost two decades. At present, we export our products into over 120
countries worldwide and have exclusive distributors on all continents.

2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other

®

names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.

2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On www.
faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...".

2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all

®

basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.

This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by
this standard and guarantee a high quality, technical level and professional aspect of
all our products.

Content:

1. Product Overview

1.1 Components and Associated Products

1.2 Terms and Symbols

2. Description and Installation

2.1 Before You Start

2.2 Mechanical Installation

Main Unit Mounting

2.3 Electric Installation

2.4 Extending Module Connection

2.5 Completion

3. Function and Use

3.1 Configuration

3.2 Intercom Control as Viewed by External User

3.3 Intercom Control as Viewed by Internal User

3.4 Maintenance

3.5 Downloads

4. Technical Parameters

5. Supplementary Information

5.1 Troubleshooting

5.2 Directives, Laws and Regulations

5.3 General Instructions and Cautions

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1. Product Overview

Here is what you can find in this section:

1.1 Components and Associated Products

1.2 Terms and Symbols

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Basic Features

2N Helios IP Solo® is an elegant and reliable intercom equipped with lots of useful

functions. Thanks to SIP support and compatibility with major brands of PBX

manufacturers, it can benefit from using VoIP networks. can be 2N Helios IP Solo

®

used as a door or special purpose intercom for office buildings, residential areas and
other applications.

Wide angle HD camera – allows the tenant to see the calling person on his or her
videophone or PC screen in high resolution. The camera itself is hidden behind a
darkened glass, so it is not visible. The intercom is equipped with night vision, which
automatically selects the night/day mode according to light.

Quick dial button – there is 1 quick dial buttons in total. For this button, up to three
separate phone numbers plus substitute users can be defined, which ensures that the
called user is reached whenever needed. The button is backlit with a clear mechanical
response. The nametag surface is scratch resistant.

Electric lock control – as part of the access system, the electrical lock can be
controlled by a code entered on the keypad or the called phone, with the RFID card,
via a PC application, etc. When necessary, more electrical outputs can be added.
Numerous parameters allow for a wide spectrum of applications.

Robustness – is designed as a vandal resistant intercom, which 2N Helios IP Solo

®

withstands mechanical or weather conditions with no need to purchase extra
accessories.

Audio quality – using the automatic echo cancelling system, full duplex
communication is available at any time.

The installation of is very easy, all you have to do is assemble the 2N Helios IP Solo

®

required parts and modules and attach the network cable. The modules are plug&play,
so there is no need to configure them manually. The intercom can be supplied from a
12 V DC power source, or using a PoE switch.

Use your PC with any internet browser to configure or apply the 2N Helios IP Solo

®

2N

to configure extensive installations of multiple intercoms. Access Commander

®

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Advantages of Use

Elegant design

Weather resistant

Various modes of installation (flush, surface, plasterboard)

Sensitive microphone and loud speaker

Both-way audio communication – acoustic echo cancellation

Integrated colour HD camera with wide-angle lense and hidden night vision

Integrated switches of electric locks with wide setting options

Optional integrated RFID card reader module

PoE or 12 V DC power supply

Configuration using web interface or dedicated PC application

VoIP standard SIP 2.0 support

1999 Phone Book positions

20 user time profiles

Video codecs (H.263, H.263+, H.264, MPEG-4, MJPEG)

Audio codecs (G.711, G.729, G.722, L16/16kHz)

HTTP server for configuration

SNTP client for time synchronisation

RTSP server for audio and video streaming, ONVIF compatible

SMTP client for email sending, Picture to Email feature

TFTP/HTTP client for automated firmware and configuration upgrade and
update

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1.1 Components and Associated Products

Main Units

Part No. 9155301CF

Main unit

Flush mount

Part No. 9155301CS

Main unit

Surface mount

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Mounting Accessories

9155017Part No.

Flush mounting box

Designed for flush or plasterboard mounting.

Part No. 9155068

Backplate

For not flat surface installation

Choose the proper frame and, if necessary, mounting box type depending on your

particular installation needs. is designed for 2N Helios IP Solo

®

2N Helios IP Solo®

outdoor applications and requires no additional roof.

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Internal Units

Part Numbers:

91378365

91378366

2N Indoor Touch® – black

WiFi version (second part no.)

The elegant internal touch panel, , is suitable 2N Indoor Touch

®

for all intercoms. On the panel’s display not only 2N Helios IP
can you find out who is at the door, but also start a
conversation with the visitor, open the lock or turn on the light
in the entrance hall.

Part Numbers:

91378365WH

91378366WH

2N Indoor Touch® – white

WiFi version (second part no.)

The elegant internal touch panel, , is 2N Indoor Touch

®

suitable for all intercoms. On the panel’s display 2N Helios IP
not only can you find out who is at the door, but also start a
conversation with the visitor, open the lock or turn on the light
in the entrance hall.

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VoIP Phones

91378357Part No.

Grandstream GXV3240 VoIP video telephone

GXV3240 is the successor to the popular GXV3140 model,
which allows comfortable video calls in the IP network.
Touchscreen and keyboard control.

91378358Part No.

Grandstream GXV3275 VoIP telephone

GXV3275 is the successor to the popular GXV3175 model,
which allows comfortable video calls in the IP network.
Touchscreen control.

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Electric Locks

932071EPart No.

BEFO 11211

12 V / 230 mA DC

low consumption

932081EPart No.

BEFO 11221 with momentum pin

12 V / 230 mA DC

low consumption

For opening of the lock a short electrical impuls is sufficient,
which unlocks the lock. Lock is then open until someone closes
the door.

932091EPart No.

BEFO 11211MB with mechanical blocking

12 V / 230 mA DC

low consumption

Enables mechanically close or open the lock. When opened,
the lock is open all the time. When closed, it behaves as
standart electrical lock.

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Part No. 932061E

211211 door signalling, low consumption

12 V / 230 mA

A regular lock with a built-in contact to indicate whether the
door is open or closed.

Part No. 932072E

31211 fail-safe

12 V / 170 mA DC

The failsafe lock is closed when electricity is switched on.
When electricity is interrupted, the lock is opened.

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Part No. 932062E

321211 fail-safe, door signalling

12 V / 170 mA

The failsafe lock is closed when electricity is switched on.
When electricity is interrupted, the lock is opened.

It contains a built-in contact to indicate whether the door is
open or closed.

Tip

FAQ: Electric locks – Difference between locks in 2N Helios IP accesories

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Power Supply

Part Numbers:

91378100

91378100E

91378100US

PoE injector – without cable

PoE injetor – with EU cable

PoE injector – with US cable

For power supply of intercom via ethernet cable when PoE switch

is not available.

91341481EPart No.

Stabilised 12 V / 2 A power supply needs to be used when no PoE
is available.

932928Part No.

For external power supply of the lock with 12 V AC voltage.

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Two-wire connection

Part No. 9159014EU/US/UK

2N 2Wire

®

(set of 2 adaptors and power source for EU/US/UK)

The converter allows you to use existing 2N 2Wire

®

wiring (2 wires) from your original door bell or door
intercom to connect any IP device. You don’t have to

configure anything, and you only need one 2N 2Wire

®

unit at each end of the cable and a power source
connected to at least one of these units.

The unit then provides power not only 2N 2Wire

®

PoE

to the second converter, but also to all other
connected IP end devices.

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External switches

9159010Part No.

2N Helios IP ®Security Relay

A handy add-on that significantly enhances door entry security as
it prevents tampering with the intercom and forced opening of
the lock. To be installed between intercom and lock, powered by
the intercom.

9137410EPart No.

External IP Relay – 1 output

Standalone IP device which can be controlled by HTTP commands

sent by Helios IP intercom, which can thus control devices on
unlimited distance.

9137411EPart No.

External IP Relay – 4 outputs, PoE

Standalone IP device which can be controlled by HTTP commands

sent by Helios IP intercom, which can thus control devices on
unlimited distance.

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Sensors and switches

Part No. 9159013

Exit button

A button for connection to a logic input for opening a door
inside a building.

Part No. 9159012

Magnetic door contact

Set for installation on a door, enabling the status of door
opening to be ascertained. Used when the intercom is used for
door protection, to detect when the door is not

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1.2 Terms and Symbols

The following symbols and pictograms are used in the manual:

Safety

Always abide by this information to prevent persons from injury.

Warning

Always abide by this information to prevent damage to the device.

Caution

Important information for system functionality.

Tip

Useful information for quick and efficient functionality.

Note

Routines or advice for efficient use of the device.

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2. Description and Installation

Here is what you can find in this section:

2.1 Before You Start

2.2 Mechanical Installation

2.3 Electric Installation

2.4 Extending Module Connection

2.5 Completion

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Product Completeness Check

Before you start please check whether the contents of the package of your new 2N

®

complies with the following list.Helios IP Solo

1x 2N Helios IP Solo

®

Surface installation

Installation manual

1x frame for suface installation

frame holder set

3x dowels

3x screws

1x hex key

1x drill pattern

1x transparent name plate foil

Flush installation

Installation manual

1x frame for flush installation

frame holder set

4x screws

1x hex key

1x drill pattern

1x transparent name plate foil

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