IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your computer operating system. Every effort has been made to ensure that the
information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the EMG3435-Q20A and access the Web Configurator
wizards. It contains information on setting up your network and configuring for Internet access.
•More Information
Go to support.zyxel.com to find other information on the EMG3435-Q20A
Status ...................................................................................................................................................... 59
WAN ....................................................................................................................................................... 72
Wireless LAN .......................................................................................................................................... 93
LAN ....................................................................................................................................................... 112
3.2 Accessing the eaZy 123 Wizard .................................................................................................... 17
3.3 Internet Type ................................................................................................................................... 19
3.3.1 WAN Selection Type: Automatic - DHCP ........................................................................... 20
3.3.2 WAN Selection Type: PPPoE ................................................................................................. 20
3.3.3 WAN Selection Type: Static .................................................................................................. 21
5.6 Control Panel .................................................................................................................................. 30
5.6.5 LED .......................................................................................................................................... 34
7.5 LAN Screen ...................................................................................................................................... 45
WAN ....................................................................................................................................................72
This chapter introduces the main features and applications of the EMG3435-Q20A.
The EMG3435-Q20A extends the range of your existing wired network without additional wiring,
providing easy network access to mobile users. You can set up a wireless network with other IEEE
802.11a/b/g/n/ac compatible devices. The EMG3435-Q20A is able to function both 2.4GHz and 5GHz
networks at the same time.
A range of services such as a firewall and content filtering are also available for secure Internet
computing.
1.2 Applications
CHAPTER 1
Introduction
Your can have the following networks with the EMG3435-Q20A:
• Wired. You can connect network devices via the Ethernet ports of the EMG3435-Q20A so that they
can communicate with each other and access the Internet.
• Wireless. Wireless clients can connect to the EMG3435-Q20A to access network resources. You can
use WPS (Wi-Fi Protected Setup) to create an instant network connection with another WPScompatible device.
• WAN. Connect to a broadband modem/router for Internet access.
1.3 Ways to Manage the EMG3435-Q20A
Use any of the following methods to manage the EMG3435-Q20A.
• WPS (Wi-Fi Protected Setup). You can use the WPS button or the WPS section of the Web Configurator
to set up a wireless network with your EMG3435-Q20A.
• Web Configurator. This is recommended for everyday management of the EMG3435-Q20A using a
(supported) web browser.
1.4 Good Habits for Managing the EMG3435-Q20A
Do the following things regularly to make the EMG3435-Q20A more secure and to manage the
EMG3435-Q20A more effectively.
EMG3435-Q20A User’s Guide
10
Chapter 1 Introduction
• Change the password. Use a password that’s not easy to guess and that consists of different types of
characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working
configuration may be useful if the device becomes unstable or even crashes. If you forget your
password, you will have to reset the EMG3435-Q20A to its factory default settings. If you backed up
an earlier configuration file, you would not have to totally re-configure the EMG3435-Q20A. You could
simply restore your last configuration.
1.5 Resetting the EMG3435-Q20A
If you forget your password or IP address, or you cannot access the Web Configurator, you will need to
use the RESET button at the back of the EMG3435-Q20A to reload the factory-default configuration file.
This means that you will lose all configurations that you had previously saved, the password will be reset
to “1234” and the IP address will be reset to “192.168.1.1”.
1.5.1 How to Use the RESET Button
1Make sure the power LED is on.
2Press the RESET button for one to four seconds to restart/reboot the EMG3435-Q20A.
3Press the RESET button for longer than five seconds to set the EMG3435-Q20A back to its factory-default
configurations.
1.6 The WPS Button
Your EMG3435-Q20A supports Wi-Fi Protected Setup (WPS), which is an easy way to set up a secure
wireless network. WPS is an industry standard specification, defined by the Wi-Fi Alliance.
WPS allows you to quickly set up a wireless network with strong security, without having to configure
security settings manually. Each WPS connection works between two devices. Both devices must
support WPS (check each device’s documentation to make sure).
Depending on the devices you have, you can either press a button (on the device itself, or in its
configuration utility) or enter a PIN (a unique Personal Identification Number that allows one device to
authenticate the other) in each of the two devices. When WPS is activated on a device, it has two
minutes to find another device that also has WPS activated. Then, the two devices connect and set up
a secure network by themselves.
You can use the WPS button on the rear panel of the EMG3435-Q20A to activate WPS in order to quickly
set up a wireless network with strong security.
1Make sure the power LED is on (not blinking).
2Press the WPSbutton for more than three seconds and release it. Press the WPS button on another WPS-
enabled device within range of the EMG3435-Q20A.
EMG3435-Q20A User’s Guide
11
Note: You must activate WPS in the EMG3435-Q20A and in another wireless device within two
WAN
DC IN
1.7 LEDs
The following figure shows the rear panel of the EMG3435-Q20A.
Figure 1 Rear Panel
Chapter 1 Introduction
minutes of each other.
For more information on using WPS, see Section 8.2 on page 48.
1.8 Hardware Installation
This chapter shows you how to mount the EMG3435-Q20A to a pole or on a wall.
Note: At the time of writing, the holes with grounding icons on the bottom don’t work.
1.8.1 Pole Mounting
You can mount the EMG3435-Q20A to a pole using the following parts.
Table 1 Pole Mounting Parts
1EMG3435-Q20A
2Bracket for angle adjustment
3U-bolt
4M5 screw
5• M6 Screw
• Spring Washer
•Washer
6Bracket
The following figure introduces the specifications of the parts.
EMG3435-Q20A User’s Guide
12
Figure 2 Specifications
Chapter 1 Introduction
Follow the listed steps to mount the EMG3435-Q20A to a pole.
Figure 3 Pole Mounting Example
1Use 3 and 4 to attach 6 to the pole.
2Use 5 to attach the EMG3435-Q20A to 6 on the pole.
3Use 2 to adjust the EMG3435-Q20A. You can have the EMG3435-Q20A tilt up, face forward, or tilt down.
EMG3435-Q20A User’s Guide
13
2.1 Overview
This chapter describes how to access the EMG3435-Q20A Web Configurator and provides an overview
of its screens.
The Web Configurator is an HTML-based management interface that allows easy setup and
management of the EMG3435-Q20A via Internet browser. Use a browser that supports HTML5, such as
Internet Explorer 9.0 and later versions, Mozilla Firefox 21 and later versions, Safari 6.0 and later versions or
Google Chrome 26.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.
In order to use the Web Configurator you need to allow:
CHAPTER 2
Introducing the Web
Configurator
• Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in
Windows 7.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
Refer to the Troubleshooting chapter (Chapter 16 on page 160) to see how to make sure these functions
are allowed in Internet Explorer.
2.2 Accessing the Web Configurator
1Make sure your EMG3435-Q20A hardware is properly connected and prepare your computer or
computer network to connect to the EMG3435-Q20A (refer to the Quick Start Guide).
2Launch your web browser.
3The EMG3435-Q20A is in router mode by default. Type "http://192.168.1.1 or http://myrouter" as the
website address. If the EMG3435-Q20A obtains a WAN IP address or a DNS server IP address in the same
subnet as the LAN IP address 192.168.1.1, the default LAN IP address will be changed to 10.0.0.1
automatically. See Auto-IP Change on page 74 for more information.
If the EMG3435-Q20A is in access point, the IP address is 192.168.1.2. See Chapter 4 on page 26 for more
information about the modes of the EMG3435-Q20A.
Your computer must be in the same subnet in order to access this website address.
EMG3435-Q20A User’s Guide
14
2.2.1 Login Screen
Note: If this is the first time you are accessing the Web Configurator, you may be redirected to
the eaZy123 wizard. Refer to Chapter 3 on page 17 for the eaZy123 setup screens.
The Web Configurator initially displays the following login screen.
Figure 4 Login screen
Chapter 2 Introducing the Web Configurator
The following table describes the labels in this screen.
Table 2 Login screen
LABELDESCRIPTION
PasswordType "1234" (default) as the password. Click Login.
2.2.2 Change Default Password Screen
You should see a screen asking you to change your password (highly recommended) as shown next.
EMG3435-Q20A User’s Guide
15
Chapter 2 Introducing the Web Configurator
Figure 5 Change Default Password Screen
The following table describes the labels in this screen.
Table 3 Change Default Password Screen
LABELDESCRIPTION
Enter your new
password here
Confirm passwordRetype the password for confirmation.
SkipClick Skip if you do not want to change the password this time.
ChangeClick Change to save your changes back to the EMG3435-Q20A.
Type a new password.
Note: The management session automatically times out when the time period set in the
Administrator Inactivity Timer field expires (default five minutes; go to Chapter 15 on
page 146 to change this). Simply log back into the EMG3435-Q20A if this happens.
EMG3435-Q20A User’s Guide
16
eaZy 123 Wizard
3.1 Overview
This chapter provides information on the eaZy 123 setup screens in the Web Configurator.
The Web Configurator’s eaZy 123 setup wizard helps you configure your device to access the Internet.
Refer to your ISP for your Internet account information. Leave a field blank if you don’t have that
information.
3.2 Accessing the eaZy 123 Wizard
Launch your web browser and type "http://192.168.1.1 or http://myrouter" as the website address. Type
"1234" (default) as the password and click Login.
CHAPTER 3
Note: The eaZy 123 wizard appears automatically when the EMG3435-Q20A is accessed for
the first time or when you reset the EMG3435-Q20A to its default factory settings. If you
didn’t configure the wizard screens, you will be redirected to the login page when you
connect to the Internet.
If you have already configured the wizard screens and want to open it again, click on the upper
right corner of any Web Configurator screen. The eaZy 123 wizard attempts to detect which WAN
connection type you are using.
If the eaZy 123 wizard does not detect a connection type, you must select one from the drop-down list
box. Check with your ISP to make sure you use the correct type.
If you do not have the Internet connection, the following screen opens.
EMG3435-Q20A User’s Guide
17
Chapter 3 eaZy 123 Wizard
Figure 6 Unable to continue: WAN
If you do not press the Wi-Fi button located on the EMG3435-Q20A’s back panel, the following screen
opens.
Figure 7 Unable to continue: Wi-Fi
Note: If you get an error message, check your hardware connections. Make sure your Internet
connection is up and running.
The wizard screen opens.
EMG3435-Q20A User’s Guide
18
Chapter 3 eaZy 123 Wizard
Figure 8 Detecting your Internet Connection Type
Figure 9 eaZy 123 Setup
3.3 Internet Type
The EMG3435-Q20A offers three WAN selection types. They are Automatic - DHCP, PPPoE or Static.
Configure the Internet type settings on your EMG3435-Q20A in the first part. The following screen
depends on your Internet connection type. Enter the details provided by your Internet Service Provider
(ISP) in the fields (if any).
Check with your ISP to make sure you use the correct type. This wizard screen varies according to the
connection type that you select.
EMG3435-Q20A User’s Guide
19
Chapter 3 eaZy 123 Wizard
3.3.1 WAN Selection Type: Automatic - DHCP
Select the Automatic - DHCP option if your ISP did not assign you a fixed IP address.
Figure 10 WAN Selection Type: Automatic - DHCP
3.3.2 WAN Selection Type: PPPoE
Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF (Internet
Engineering Task Force) standard specifying how a host personal computer interacts with a broadband
modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data networks.
For the service provider, PPPoE offers an access and authentication method that works with existing
access control systems (for instance, RADIUS).
One of the benefits of PPPoE is the ability to let end users access one of multiple network services, a
function known as dynamic service selection. This enables the service provider to easily create and offer
new IP services for specific users.
Operationally, PPPoE saves significant effort for both the subscriber and the ISP/carrier, as it requires no
specific configuration of the broadband modem at the subscriber's site.
By implementing PPPoE directly on the EMG3435-Q20A (rather than individual computers), the
computers on the LAN do not need PPPoE software installed, since the EMG3435-Q20A does that part of
the task. Furthermore, with NAT, all of the LAN's computers will have Internet access.
EMG3435-Q20A User’s Guide
20
Chapter 3 eaZy 123 Wizard
Figure 11 WAN Selection Type: PPPoE
The following table describes the labels in this screen.
Table 4 WAN Selection Type: PPPoE
LABELDESCRIPTION
WAN SelectionSelect the PPPoE (Point-to-Point Protocol over Ethernet) option for a dial-up connection.
PPPoE UsernameType the user name given to you by your ISP.
PPPoE Password Type the password associated with the user name above.
Static IP (Optional)Enter the WAN IP address assigned by your ISP.
Note: If you get an error message, make sure you have entered the correct information
provided by your ISP.
3.3.3 WAN Selection Type: Static
Choose Static as the WAN Selection Type when the WAN port is used as a regular Ethernet. Click Next.
EMG3435-Q20A User’s Guide
21
Chapter 3 eaZy 123 Wizard
Figure 12 WAN Selection Type: Static
The following table describes the labels in this screen.
Table 5 WAN Selection Type: Static
LABELDESCRIPTION
WAN SelectionSelect the Static option when the WAN port is using a fixed IP address.
IP AddressEnter the IP address provided by your ISP.
Subnet MaskEnter the IP subnet mask in this field.
Gateway IP Address
(Optional)
DNS ServerEnter the DNS server IP address in this field.
Enter the gateway IP address in this field.
Note: If you get an error screen, make sure your Internet connection is working and select the
right WAN Selection Type. Contact your ISP if you are not sure of your Internet
Connection type.
3.4 Wireless Network
Configure the wireless network settings on your EMG3435-Q20A in the second part. The default wireless
security setting is WPA2-PSK.
EMG3435-Q20A User’s Guide
22
Figure 13 Wireless Network
Chapter 3 eaZy 123 Wizard
The following table describes the labels in this screen.
Table 6 Wireless Network
LABELDESCRIPTION
Wireless Name
(SSID)
Enter a descriptive name for the wireless LAN.
Note: The setting here applies to 2.4 GHz wireless radios.
If you change this field on the EMG3435-Q20A, make sure all wireless stations use the same SSID
in order to access the network.
Wireless
Password
(WPA2)
Edit 5 GHz
wireless network
5GHz Wireless
Name (SSID)
5GHz Wireless
Password
(WPA2)
Type from 8 to 63 case-sensitive ASCII characters. You can set up the most secure wireless
connection by configuring WPA in the wireless LAN screens.
Select this check box to configure different SSID and wireless security settings for the EMG3435Q20A’s 5 GHz wireless network.
If you do not select this option, the EMG3435-Q20A uses the same SSID and Wi-Fi key (you
configured above) for the 5 GHZ wireless network.
Enter a descriptive name for the wireless LAN.
If you change this field on the EMG3435-Q20A, make sure all wireless stations use the same SSID
in order to access the network.
Type from 8 to 63 case-sensitive ASCII characters. You can set up the most secure wireless
connection by configuring WPA in the wireless LAN screens.
Click the Apply button in the third part to save your settings.
EMG3435-Q20A User’s Guide
23
Chapter 3 eaZy 123 Wizard
Figure 14 Apply your Wi-Fi settings
Congratulations! Open a web browser, such as Internet Explorer, to visit your favorite website.
Note: If you cannot access the Internet when your computer is connected to one of the
EMG3435-Q20A’s LAN ports, check your connections. Then turn the EMG3435-Q20A off,
wait for a few seconds then turn it back on. If that does not work, log in to the web
configurator again and check you have typed all information correctly. See the User’s
Guide for more suggestions.
Figure 15 Congratulations
You can click the myZyXELcloud button to go to https://mycloud.zyxel.com, where you can create an
account and register your EMG3435-Q20A. At the time of writing, you can have free DDNS service to get
EMG3435-Q20A User’s Guide
24
Chapter 3 eaZy 123 Wizard
a domain name mapped to the EMG3435-Q20A’s dynamic IP address. With DDNS, you can use the
domain name to remotely access the EMG3435-Q20A’s Web Configurator through the Internet.
You have successfully set up your EMG3435-Q20A to operate on your network and access the Internet.
EMG3435-Q20A User’s Guide
25
EMG3435-Q20A Modes
4.1 Overview
This chapter introduces the different modes available on your EMG3435-Q20A. First, the term “mode”
refers to two things in this User’s Guide.
• Web Configurator mode. This refers to the Web Configurator interface you want to use for editing
EMG3435-Q20A features.
• Device mode. This is the operating mode of your EMG3435-Q20A, or simply how the EMG3435-Q20A is
being used in the network.
4.1.1 Web Configurator Modes
This refers to the configuration interface of the Web Configurator, which has two modes:
CHAPTER 4
• Easy: The Web Configurator shows this mode by default. Refer to Chapter 5 on page 27 for more
information on the screens in this mode. This interface may be sufficient for users who just want to use
the device.
• Expert: Advanced users can change to this mode to customize all the functions of the EMG3435Q20A. Click > Expert Mode after logging into the Web Configurator. The User’s Guide Chapter 9 on
page 59 through Chapter 15 on page 158 discusses the screens in this mode.
4.1.2 Device Modes
This refers to the operating mode of the EMG3435-Q20A, which can act as a:
• Router: This is the default device mode of the EMG3435-Q20A. Use this mode to connect the local
network to another network, like the Internet. Go to Section 6.2 on page 35 to view the Status screen
in this mode.
• Access Point: Use this mode if you want to extend your network by allowing network devices to
connect to the EMG3435-Q20A wirelessly. Go to Section 7.4 on page 43 to view the Status screen in
this mode.
For more information on these modes and to change the mode of your EMG3435-Q20A, refer to
Chapter 15 on page 158.
The menu for changing device modes is available in Expert Mode only.
Note: Choose your device mode carefully to avoid having to change it later.
When changing to another mode, the IP address of the EMG3435-Q20A changes. The running
applications and services of the network devices connected to the EMG3435-Q20A can be interrupted.
EMG3435-Q20A User’s Guide
26
5.1 Overview
Network Map
Navigation Panel
Control Panel
Go to
Status
Screen
(Expert
Mode)
The Web Configurator is set to Easy Mode by default. You can configure several key features of the
EMG3435-Q20A in this mode. This mode is useful to users who are not fully familiar with some features
that are usually intended for network administrators.
When you log in to the Web Configurator, the following screen opens.
Figure 16 Easy Mode
CHAPTER 5
Easy Mode
5.2 What You Can Do
You can do the following in this mode:
• Use this Navigation Panel to open the eaZy123 wizard or log out the EMG3435-Q20A (Section 5.4 on
page 28).
• Use the Network Map screen to check if your EMG3435-Q20A is connected to the Internet (Section 5.5
on page 29).
EMG3435-Q20A User’s Guide
27
Chapter 5 Easy Mode
• Use the Control Panel to configure and enable EMG3435-Q20A features, including guest Wi-Fi, wireless
security, parental control and so on (Section 5.6 on page 30).
5.3 What You Need to Know
Between the different device modes, the Control Panel (Section 5.6 on page 30) changes depending
on which features are applicable to the mode:
• Router Mode: All Control Panel features are available.
• Access Point Mode: Parental Control and Notification are not available.
5.4 Navigation Panel
Use this navigation panel to opt out of the Easy mode.
Figure 17 Easy Mode: Navigation Panel
The following table describes the labels in this screen.
Table 7 Easy Mode: Navigation Panel
ITEMDESCRIPTION
Click this icon to open a screen where you can click Check here to redirect your
Firmware Notification
WizardClick this icon to open the eaZy123 wizard for the EMG3435-Q20A.
LogoutClick this to end the Web Configurator session.
This icon only displays when new firmware is released.
EMG3435-Q20A User’s Guide
28
5.5 Network Map
When you log into the Web Configurator, the Network Map is shown as follows.
Figure 19 Easy Mode: Network Map
Chapter 5 Easy Mode
This screen displays whether the EMG3435-Q20A connects to the Internet. It also shows the devices
connected to the EMG3435-Q20A, including those connecting wirelessly. Click the Refresh button to
refresh the network map.
The following table describes the icons in this screen.
Table 8 Easy Mode: Network Map
ITEMDESCRIPTION
This icon shows the EMG3435-Q20A’s connection status.
This icon is grayed out if the user is unable to access the Internet.
Click this button to refresh the EMG3435-Q20A’s connection status and the network
map.
InfoClick this to view the device’s information that is currently connected to the EMG3435-
Q20A.
BlockClick this to block the device from accessing the Internet through the EMG3435-Q20A.
Rename / IconClick this to rename the device or change the device’s icon.
EMG3435-Q20A User’s Guide
29
Chapter 5 Easy Mode
Figure 20 Easy Mode: Network Map: Info
Figure 21 Easy Mode: Network Map: Rename / Icon
Click Apply to save your changes back to the EMG3435-Q20A. Click Cancel to reload the previous
configuration for this screen.
5.6 Control Panel
The features configurable in Easy Mode are shown in the Control Panel.
Figure 22 Easy Mode: Control Panel
Switch ON to enable the feature. Otherwise, switch OFF. If the feature is turned on, the green light
flashes. If it is turned off, the blue light flashes.
Additionally, click the feature to open a screen where you can edit its settings.
EMG3435-Q20A User’s Guide
30
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