ZyXEL Communications EMG1302R10A User Manual

Quick Start Guide
EMG1302-R10A
Wireless N300 4-port Ethernet Gateway
Version V1.00 Edition 1, 1/2014
Default Login Details
LAN IP Address http://192.168.1.1 User Name supervisor Password supervisor User Name admin Password 1234
www.zyxel.com
Copyright © 2013 ZyXEL Communications Corporation
IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE.
Note: This guide is a reference for a series of products. Therefore some features or
options in this guide may not be available in your product.
Graphics in this book may differ slightly from the product due to differences in operating systems, operating system versions, or if you installed updated firmware/software for your device. Every effort has been made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide The Quick Start Guide shows how to connect the EMG1302-R10A and access the Web
Configurator. It contains information on setting up your wireless network.
EMG1302-R10A User’s Guide2
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Contents Overview

Contents Overview
User’s Guide ...........................................................................................................................13
Introduction ................................................................................................................................15
Introducing the Web Configurator ..............................................................................................19
Quick Start ..................................................................................................................................23
Monitor .......................................................................................................................................29
Router Mode .............................................................................................................................. 35
Tutorials .....................................................................................................................................43
Technical Reference ..............................................................................................................53
WAN ...........................................................................................................................................55
Wireless LAN ............................................................................................................................. 75
LAN ............................................................................................................................................93
DHCP Server .............................................................................................................................97
Quality of Service (QoS) ..........................................................................................................103
NAT ..........................................................................................................................................109
DDNS ....................................................................................................................................... 117
Routing ..................................................................................................................................... 119
Interface Group ........................................................................................................................123
Security ....................................................................................................................................125
Content Filtering ....................................................................................................................... 131
IPv6 Firewall .............................................................................................................................135
Remote Management ...............................................................................................................137
Universal Plug-and-Play (UPnP) ..............................................................................................145
Maintenance .............................................................................................................................153
Troubleshooting ....................................................................................................................... 161
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Contents Overview
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EMG1302-R10A User’s Guide

Table of Contents

Table of Contents
Contents Overview ..................................................................................................................5
Table of Contents ..................................................................................................................... 7
Part I: User’s Guide ................................................................................13
Chapter 1
Introduction.............................................................................................................................15
1.1 Overview ..............................................................................................................................15
1.2 Applications .......................................................................................................................... 15
1.3 Ways to Manage the EMG1302-R10A .................................................................................15
1.4 Good Habits for Managing the EMG1302-R10A ..................................................................15
1.5 LEDs .................................................................................................................................... 16
1.6 The WPS Button ..................................................................................................................17
1.7 Wall Mounting ...................................................................................................................... 18
Chapter 2
Introducing the Web Configurator ........................................................................................19
2.1 Overview ..............................................................................................................................19
2.2 Login Accounts .....................................................................................................................19
2.3 Accessing the Web Configurator ..........................................................................................19
2.4 Resetting the EMG1302-R10A .............................................................................................21
2.4.1 Procedure to Use the RESET Button .........................................................................21
Chapter 3
Quick Start...............................................................................................................................23
3.1 Overview ..............................................................................................................................23
3.2 Quick Start Setup .................................................................................................................23
Chapter 4
Monitor.....................................................................................................................................29
4.1 Overview ..............................................................................................................................29
4.2 What You Can Do ................................................................................................................29
4.3 The Log Screen ....................................................................................................................30
4.3.1 View Log .....................................................................................................................30
4.3.2 Log Setting .................................................................................................................31
4.4 DHCP Table .........................................................................................................................31
4.5 Packet Statistics ................................................................................................................... 32
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Table of Contents
4.6 WLAN Station Status ............................................................................................................33
Chapter 5
Router Mode............................................................................................................................35
5.1 Overview ..............................................................................................................................35
5.2 Router Mode Status Screen .................................................................................................36
5.2.1 Navigation Panel ........................................................................................................ 39
Chapter 6
Tutorials...................................................................................................................................43
6.1 Overview ..............................................................................................................................43
6.2 Set Up a Wireless Network with WPS ..................................................................................43
6.2.1 Push Button Configuration (PBC) ...............................................................................43
6.2.2 PIN Configuration .......................................................................................................44
6.3 Configure Wireless Security without WPS ...........................................................................45
6.3.1 Configure Your Notebook ...........................................................................................47
6.4 Using Multiple SSIDs on the EMG1302-R10A ..................................................................... 49
6.4.1 Configuring Security Settings of Multiple SSIDs .........................................................50
Part II: Technical Reference...................................................................53
Chapter 7
WAN .........................................................................................................................................55
7.1 Overview ..............................................................................................................................55
7.2 What You Can Do ................................................................................................................55
7.3 What You Need To Know .....................................................................................................56
7.3.1 Configuring Your Internet Connection .........................................................................56
7.3.2 Multicast .....................................................................................................................57
7.4 Management WAN ...............................................................................................................59
7.4.1 Add/Edit Internet Connection ......................................................................................60
7.4.2 Bridge Encapsulation ..................................................................................................71
7.5 Advanced WAN Screen .......................................................................................................72
7.6 IPv6 Screen ..........................................................................................................................73
Chapter 8
Wireless LAN...........................................................................................................................75
8.1 Overview ..............................................................................................................................75
8.2 What You Can Do ................................................................................................................75
8.3 What You Should Know .......................................................................................................76
8.4 General Wireless LAN Screen ............................................................................................78
8.5 Wireless Security .................................................................................................................81
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Table of Contents
8.5.1 No Security .................................................................................................................81
8.5.2 WPA2-PSK .................................................................................................................82
8.6 More AP ............................................................................................................................... 83
8.6.1 More AP Edit ..............................................................................................................84
8.7 MAC Filter ............................................................................................................................ 85
8.8 Wireless LAN Advanced Screen ..........................................................................................86
8.9 Quality of Service (QoS) Screen .......................................................................................... 87
8.10 WPS Screen .......................................................................................................................88
8.11 WPS Station Screen ...........................................................................................................89
8.12 Scheduling Screen .............................................................................................................90
8.13 WDS ...................................................................................................................................91
Chapter 9
LAN ..........................................................................................................................................93
9.1 Overview ..............................................................................................................................93
9.2 What You Can Do ................................................................................................................93
9.3 What You Need To Know .....................................................................................................94
9.3.1 IP Pool Setup ..............................................................................................................94
9.3.2 LAN TCP/IP ................................................................................................................94
9.4 LAN IP Screen .....................................................................................................................95
Chapter 10
DHCP Server ...........................................................................................................................97
10.1 Overview ............................................................................................................................97
10.2 What You Can Do ..............................................................................................................97
10.3 What You Need To Know ................................................................................................... 97
10.4 The DHCP General Screen ................................................................................................98
10.5 The DHCP Advanced Screen ............................................................................................99
10.6 The DHCP Client List Screen ...........................................................................................100
Chapter 11
Quality of Service (QoS).......................................................................................................103
11.1 Overview ..........................................................................................................................103
11.1.1 What You Can Do in the QoS Screens ...................................................................104
11.1.2 What You Need to Know About QoS ......................................................................104
11.2 The Quality of Service General Screen ............................................................................104
11.3 The Rule-based QoS Screen ...........................................................................................105
11.3.1 Adding a Rule .........................................................................................................106
11.4 QoS Technical Reference .................................................................................................107
11.4.1 IEEE 802.1p ............................................................................................................107
11.4.2 IP Precedence ........................................................................................................107
11.4.3 Automatic Priority Queue Assignment ....................................................................107
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Table of Contents
Chapter 12
NAT.........................................................................................................................................109
12.1 Overview .........................................................................................................................109
12.2 What You Can Do ............................................................................................................109
12.3 What You Need To Know ................................................................................................. 110
12.4 The NAT General Screen ................................................................................................. 112
12.5 The NAT Port Forwarding Screen .................................................................................... 112
12.6 The NAT Trigger Port Screen ........................................................................................... 113
12.7 The ALG Screen .............................................................................................................. 115
Chapter 13
DDNS...................................................................................................................................... 117
13.1 Overview .......................................................................................................................... 117
13.2 The DDNS General Screen ............................................................................................. 117
Chapter 14
Routing .................................................................................................................................. 119
14.1 Overview ......................................................................................................................... 119
14.2 Static Route Screen .........................................................................................................119
14.2.1 Add/Edit Static Route Screen .................................................................................120
14.3 The Dynamic Routing Screen .........................................................................................121
Chapter 15
Interface Group.....................................................................................................................123
15.1 Overview ..........................................................................................................................123
15.2 The Interface Group Screen .............................................................................................123
15.2.1 Add Interface Group ...............................................................................................124
Chapter 16
Security..................................................................................................................................125
16.1 Overview ........................................................................................................................125
16.2 What You Can Do ............................................................................................................125
16.3 What You Need To Know ................................................................................................. 126
16.4 The Firewall General Screen .........................................................................................127
16.5 The Firewall Services Screen ..........................................................................................128
Chapter 17
Content Filtering...................................................................................................................131
17.1 Overview ..........................................................................................................................131
17.2 What You Need To Know ................................................................................................. 131
17.3 Content Filter ....................................................................................................................132
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Table of Contents
Chapter 18
IPv6 Firewall..........................................................................................................................135
18.1 Overview ..........................................................................................................................135
18.2 The IPv6 Firewall Screen ................................................................................................135
Chapter 19
Remote Management............................................................................................................137
19.1 Overview ..........................................................................................................................137
19.2 What You Need to Know ..................................................................................................137
19.2.1 Remote Management and NAT ..............................................................................137
19.3 What You Can Do ............................................................................................................137
19.4 The WWW Screen .........................................................................................................138
19.5 The Telnet Screen ............................................................................................................139
19.6 The SNMP Screen ...........................................................................................................140
19.7 The TR069 Screen ...........................................................................................................142
Chapter 20
Universal Plug-and-Play (UPnP)..........................................................................................145
20.1 Overview ..........................................................................................................................145
20.2 What You Need to Know ..................................................................................................145
20.2.1 NAT Traversal .........................................................................................................145
20.2.2 Cautions with UPnP ................................................................................................145
20.3 UPnP Screen ................................................................................................................... 146
20.4 Technical Reference .........................................................................................................146
20.4.1 Using UPnP in Windows XP Example ....................................................................146
20.4.2 Web Configurator Easy Access ..............................................................................149
Chapter 21
Maintenance..........................................................................................................................153
21.1 Overview ..........................................................................................................................153
21.2 What You Can Do ............................................................................................................153
21.3 General Screen ...............................................................................................................153
21.4 Account Screen ................................................................................................................ 154
21.4.1 Account Setup Screen ............................................................................................154
21.5 Time Setting Screen .........................................................................................................156
21.6 Firmware Upgrade Screen ............................................................................................... 157
21.7 Configuration Backup/Restore Screen .............................................................................158
21.8 Restart Screen ................................................................................................................. 160
Chapter 22
Troubleshooting....................................................................................................................161
22.1 Overview ..........................................................................................................................161
22.2 Power, Hardware Connections, and LEDs .......................................................................161
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Table of Contents
22.3 EMG1302-R10A Access and Login .................................................................................162
22.4 Internet Access ................................................................................................................ 163
22.5 Resetting the EMG1302-R10A to Its Factory Defaults .....................................................164
22.6 Wireless Router/AP Troubleshooting ............................................................................... 165
Appendix A Customer Support ............................................................................................167
Appendix B Pop-up Windows, JavaScript and Java Permissions ....................................... 173
Appendix C Wireless LANs.................................................................................................. 185
Appendix D Common Services............................................................................................ 199
Appendix E Legal Information.............................................................................................. 203
Index ...................................................................................................................................... 211
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EMG1302-R10A User’s Guide
PART I
User’s Guide
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14

1.1 Overview

This chapter introduces the main features and applications of the EMG1302-R10A.
The EMG1302-R10A Wireless N300 4-port Ethernet Gateway is an Ethernet Gateway that provides four Ethernet ports meeting the IEEE 802.11 b/g/n wireless standard, and it features TR-069 remote management for telcos, service providers and cable operators as a home network solution interoperating an FTTx or cable infrastructure.
A range of services such as a firewall and content filtering are also available for secure Internet computing.
CHAPTER 1

Introduction

1.2 Applications

Your can create the following networks using the EMG1302-R10A:
Wired. You can connect network devices via the Ethernet ports of the EMG1302-R10A so that they can communicate with each other and access the Internet.
Wireless. Wireless clients can connect to the EMG1302-R10A to access network resources.
WPS. Create an instant network connection with another WPS-compatible device, sharing your
network connection with it.
WAN. Connect to a broadband modem/router for Internet access.

1.3 Ways to Manage the EMG1302-R10A

Use any of the following methods to manage the EMG1302-R10A.
• WPS (Wi-Fi Protected Setup). You can use the WPS button or the WPS section of the Web Configurator to set up a wireless network with your ZyXEL Device.
• Web Configurator. This is recommended for everyday management of the EMG1302-R10A using a (supported) web browser.

1.4 Good Habits for Managing the EMG1302-R10A

Do the following things regularly to make the EMG1302-R10A more secure and to manage the EMG1302-R10A more effectively.
EMG1302-R10A User’s Guide 15
Chapter 1 Introduction
Power InternetEthernet WLANWAN
• Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the EMG1302-R10A to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the EMG1302-R10A. You could simply restore your last configuration.

1.5 LEDs

Figure 1 Front Panel
The following table describes the LEDs.
Table 1 Front panel LEDs
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LED COLOR STATUS DESCRIPTION
Green On The EMG1302-R10A is receiving power and functioning properly. Off The EMG1302-R10A is not receiving power.
Power
Green On The EMG1302-R10A’s WAN connection is ready.
Blinking The EMG1302-R10A is sending/receiving data through the WAN
with a 10/100Mbps transmission rate.
WAN
Off The WAN connection is not ready, or has failed.
EMG1302-R10A User’s Guide
Table 1 Front panel LEDs (continued)
WPS button
LED COLOR STATUS DESCRIPTION
LAN 1-4 Green On The EMG1302-R10A’s LAN connection is ready.
Off The LAN connection is not ready, or has failed. Green On The EMG1302-R10A is ready, but is not sending/receiving data
WLAN
Off The wireless LAN is not ready or has failed. Green On Internet (WAN) connection is up (e.g. PPPeE/DHCP Client).
Off Internet connection is down.
Internet

1.6 The WPS Button

Chapter 1 Introduction
Blinking The EMG1302-R10A is sending/receiving data through the LAN
with a 10/100Mbps transmission rate.
through the wireless LAN.
Blinking The EMG1302-R10A is sending/receiving data through the
wireless LAN.
Blinking Internet connection established.
Figure 2 Front Panel
Your EMG1302-R10A supports WiFi Protected Setup (WPS), which is an easy way to set up a secure wireless network. WPS is an industry standard specification, defined by the WiFi Alliance.
WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Each WPS connection works between two devices. Both devices must support WPS (check each device’s documentation to make sure).
Depending on the devices you have, you can either press a button (on the device itself, or in its configuration utility) or enter a PIN (a unique Personal Identification Number that allows one device to authenticate the other) in each of the two devices. When WPS is activated on a device, it has two minutes to find another device that also has WPS activated. Then, the two devices connect and set up a secure network by themselves.
For more information on using WPS, see Section 6.2 on page 43.
EMG1302-R10A User’s Guide
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Chapter 1 Introduction

1.7 W all Mounting

You may need screw anchors if mounting on a concrete or brick wall. Table 2 Wall Mounting Information
Distance between holes (measured from center to center)
M4 Screws Two Screw anchors (optional) Two
1 Select a position free of obstructions on a wall strong enough to hold the weight of the device.
2 Mark two holes on the wall at the appropriate distance apart for the screws.
Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws.
3 If using screw anchors, drill two holes for the screw anchors into the wall. Push the anchors into the
full depth of the holes, then insert the screws into the anchors. Do not insert the screws all the way in - leave a small gap of about 0.5 cm.
If not using screw anchors, use a screwdriver to insert the screws into the wall. Do not insert the screws all the way in - leave a gap of about 0.5 cm.
10.25 cm
4 Make sure the screws are fastened well enough to hold the weight of the EMG1302-R10A with the
connection cables.
5 Align the holes on the back of the EMG1302-R10A with the screws on the wall. Hang the EMG1302-
R10A on the screws.
Figure 3 Wall Mounting Example
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EMG1302-R10A User’s Guide

2.1 Overview

This chapter describes how to access the EMG1302-R10A Web Configurator and provides an overview of its screens.
The Web Configurator is an HTML-based management interface that allows easy setup and management of the EMG1302-R10A via Internet browser. Use Internet Explorer 6.0 and later versions, Mozilla Firefox 3 and later versions, or Safari 2.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.
In order to use the Web Configurator you need to allow:
• Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in Windows XP SP (Service Pack) 2.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
CHAPTER 2

Introducing the Web Configurator

Refer to the Troubleshooting chapter (Chapter 22 on page 161) to see how to make sure these functions are allowed in Internet Explorer.

2.2 Login Accounts

There are two system accounts that you can use to log in to the EMG1302-R10A: “admin” and “supervisor”. These two accounts have different privilege levels. The web configurator screens vary depending on which account you use to log in.
The supervisor accounts allows you full access to all system configurations. The default supervisor user name is “supervisor” and password is “supervisor”.
With the admin account, you cannot access Remote MGMT. The default username is “admin” and password is “1234”.

2.3 Accessing the Web Configurator

1 Make sure your EMG1302-R10A hardware is properly connected and prepare your computer or
computer network to connect to the EMG1302-R10A (refer to the Quick Start Guide).
2 Launch your web browser.
EMG1302-R10A User’s Guide 19
Chapter 2 Introducing the Web Configurator
3 Type "http://192.168.1.1" as the website address.
Your computer must be in the same subnet in order to access this website address.
4 If you are logging in with the “admin” account, type “1234” (default) as the password.
If you are logging in with the “supervisor” account, type “supervisor” (default) as the password. Then click Login.
Figure 4 Admin Account Login
The following table describes the labels in this screen.
Table 3 Login screen
LABEL DESCRIPTION
User Name Type “admin” or “supervisor” as the user name. Password Type “1234” (default) as the password. Login Click Login to enter the EMG1302-R10A’s web configurator.
5 You should see a screen asking you to change your password (highly recommended) as shown
next. Type a new password (and retype it to confirm) and click Apply or click Ignore.
Figure 5 Change Password Screen
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EMG1302-R10A User’s Guide
The following table describes the labels in this screen.
Table 4 Change Password Screen
LABEL DESCRIPTION
New Password Type a new password. Retype to Confirm Retype the password for confirmation. Apply Click Apply to save your changes back to the EMG1302-R10A. Ignore Click Ignore if you do not want to change the password this time.
Note: The management session automatically times out when the time period set in the
Administrator Inactivity Timer field expires (default five minutes; go to Chapter
21 on page 153 to change this). Simply log back into the EMG1302-R10A if this
happens.

2.4 Resetting the EMG1302-R10A

If you forget your password or IP address, or you cannot access the Web Configurator, you will need to use the RESET button at the back of the EMG1302-R10A to reload the factory-default configuration file. This means that you will lose all configurations that you had previously saved, the password will be reset to “supervisor” and the IP address will be reset to “192.168.1.1”.
Chapter 2 Introducing the Web Configurator

2.4.1 Procedure to Use the RESET Button

1 Make sure the power LED is on.
2 Press and hold the RESET button for at least 1 second to restart/reboot the EMG1302-R10A.
3 Press and hold the RESET button for at least 5 seconds to set the EMG1302-R10A back to its
factory-default configurations.
EMG1302-R10A User’s Guide
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Chapter 2 Introducing the Web Configurator
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EMG1302-R10A User’s Guide

3.1 Overview

Use the Quick Start screens to configure the ZyXEL Device’s time zone and basic Internet access and wireless settings.
Note: See the technical reference chapters (starting on page 55) for background
information on the features in this chapter.

3.2 Quick Start Setup

1 Click the Wizard icon in the top right corner of the web configurator to open the quick start
screens. Select the time zone of the ZyXEL Device’s location and click Next.
Figure 6 Time Zone
CHAPTER 3

Quick Start

2 To change the current password, enter your existing password in the Old Password field and the
new password in the New Password and Retype to Confirm fields.
EMG1302-R10A User’s Guide 23
Chapter 3 Quick Start
3 Click Next to continue.
Figure 7 Setup Login Password
4 Select the time zone for this device from the drop-down menu or click Detect Again to
automatically select the time zone.
5 Click Next to continue.
Figure 8 Setup Time Zone
6 Setup the WAN type by selecting a configuration type from the WAN Type drop-down menu.
7 Enter the device’s IP address in the LAN IP Address field if a static IP address is assigned.
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EMG1302-R10A User’s Guide
8 Click Next to continue.
Figure 9 Select WAN Type
Chapter 3 Quick Start
9 Configure the WAN type, select from the following settings:
• Dynamic IP Address (default)
• Static IP Address
• PPP Over Ethernet
• PPTP
10 The WAN Type window as selected above displays. Fill in the respective fields to complete the WAN
Type configuration.
11 Click Next to continue.
Figure 10 Configure Dynamic IP Address
12 In the Wireless settings menu, select Enable to activate the device’s wireless function.
EMG1302-R10A User’s Guide
25
Chapter 3 Quick Start
13 Enter the SSID in the Network ID field to identify this device on the network.
14 Select a channel designation from the drop-down menu or select Auto to allow the device to
automatically assign one.
15 Click Next to continue.
Figure 11 Setup Wireless Settings
16 Select a security mode from the drop-down menu: WPA2-PSK (default) or No Security.
17 Enter a pre-shared key or use the automatically generated key in the Pre-Shared Key field.
18 Click Next to continue.
Figure 12 Setup Wireless Security Settings
The Summary window displays with the selected configuration settings.
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EMG1302-R10A User’s Guide
Chapter 3 Quick Start
19 If the information does not require modification, select the Do you want to proceed the network
testing? and click Apply Settings.
Figure 13 Setup Summary
The device begins applying the new settings. The process requires a short time to fully complete.
20 Once the process is complete, click the Finish button to return to the Status page.
EMG1302-R10A User’s Guide
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Chapter 3 Quick Start
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EMG1302-R10A User’s Guide

4.1 Overview

This chapter discusses read-only information related to the device state of the EMG1302-R10A.
To access the Monitor screens, click . Click open all to show the complete menu.
You can also click the links in the Summary table of the Status screen to view the bandwidth consumed, packets sent/received as well as the status of clients connected to the EMG1302-R10A.
CHAPTER 4

Monitor

4.2 What You Can Do

•Use the Log screen to see the logs for the activity on the EMG1302-R10A (Section 4.3 on page
30).
•Use the DHCP Table screen to view information related to your DHCP status (Section 4.4 on
page 31).
•Use the Packet Statistics screen to view port statistics and the "system up time" (Section 4.5
on page 32).
•Use the WLAN Station Status screen to view the wireless stations that are currently associated to the EMG1302-R10A (Section 4.6 on page 33).
EMG1302-R10A User’s Guide 29
Chapter 4 Monitor

4.3 The Log Screen

The Web Configurator allows you to look at all of the EMG1302-R10A’s logs in one location.

4.3.1 View Log

Click Monitor > Log to open the View Log screen. You can see the logged messages for the EMG1302-R10A. The log wraps around and deletes the old entries after it fills. Click Clear Log to delete all the logs. Click Refresh to renew the log screen.
Figure 14 View Log
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EMG1302-R10A User’s Guide
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